Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration 550- 650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance business constraints with colleague needs. Ways of Working Scope, plan, and conduct qualitative research, including contextual inquiry and in-store observations. Conduct interviews with store colleagues, journey mapping, and usability testing as necessary. Communicate insights clearly and efficiently to a wide range of stakeholders. The Opportunity Join our client in a pivotal role as a Senior UX Researcher, where you will support a vital cash management transformation programme impacting store colleagues across the UK. With an ambitious shift to an in-house cash management system, your insights will guide the design and implementation of this change. This hands-on, field-based position requires collaboration with store operations and will involve time spent in-store conducting research. About You Essential Experience Senior-level UX Research experience with complex digital products. Strong background in qualitative research and mixed-method approaches. Proven ability to translate real-world behaviors into clear insights and recommendations. Experience influencing design and product direction in an agile environment. Highly Desirable Experience in retail, logistics, or frontline environments. Exposure to cash handling, payments, or operational systems. Strong understanding of software as part of end-to-end service design. Experience working within large enterprise organizations. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
Jun 09, 2026
Contractor
Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration 550- 650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance business constraints with colleague needs. Ways of Working Scope, plan, and conduct qualitative research, including contextual inquiry and in-store observations. Conduct interviews with store colleagues, journey mapping, and usability testing as necessary. Communicate insights clearly and efficiently to a wide range of stakeholders. The Opportunity Join our client in a pivotal role as a Senior UX Researcher, where you will support a vital cash management transformation programme impacting store colleagues across the UK. With an ambitious shift to an in-house cash management system, your insights will guide the design and implementation of this change. This hands-on, field-based position requires collaboration with store operations and will involve time spent in-store conducting research. About You Essential Experience Senior-level UX Research experience with complex digital products. Strong background in qualitative research and mixed-method approaches. Proven ability to translate real-world behaviors into clear insights and recommendations. Experience influencing design and product direction in an agile environment. Highly Desirable Experience in retail, logistics, or frontline environments. Exposure to cash handling, payments, or operational systems. Strong understanding of software as part of end-to-end service design. Experience working within large enterprise organizations. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
Sustainable Transition Delivery - Building Performance & Resilience Location: South West or London Salary: 30-34k Reports to: Senior Consultant - Building Performance & Resilience About this role This role sits within our Building Performance and Resilience team, part of our Sustainable Transition Delivery group. We work with market leaders in commercial real estate to develop innovative global carbon reduction strategies. Our clients are building owners, real estate investors and developers, and our Building Performance & Resilience service acts on clients' strategic sustainability aspirations, breaking them down into implementable carbon/energy/adaptation action plans and projects. Responsibilities Readiness assessment of client organisations to deliver sustainable savings. Identifying and prioritising the most cost effective opportunities, including technological, behavioural and HVAC optimisation initiatives. Supporting and building compelling business cases for achieving staged and pragmatic energy and cost reduction. Delivering services and opportunities, with a guaranteed outcome and savings verified. In addition to the core services, you will: Project Management Deliver necessary project inputs to meet time, quality and budget requirements. As you grow, you will take responsibility for project work streams and small scale consulting projects. Technical Input Provide high quality data analysis to support ongoing sustainability/energy challenges. Work with Verco's in house energy management software and third party systems to review consumption trends, identify unexpected usage and suggest solutions. Business Development & Proposal Writing Assist in proposal creation by collating required information and supporting the team. Client Management Maintain strong relationships with existing clients through professional interactions. Operational Respond timely to operational needs, including invoicing, project management information, time sheeting, health & safety and other administrative tasks. Environmental Contribute to Verco's sustainability plans and internal CSR objectives as required. Qualifications & Experience Degree (or equivalent) in Engineering (Mechanical Engineering preferred) or Physics. Masters or relevant post graduate qualification in building services engineering, energy or sustainability. Experience in building services/energy management. Understanding of energy use, energy balances and HVAC systems (basic). Desirable knowledge of energy & water reduction audits, renewable energy technology design, heat recovery systems and energy consumption of HVAC systems. High competence in IT, especially Excel, Word, PowerPoint, Microsoft Power BI and AI tools (e.g., ChatGPT, Copilot). Strong verbal and written communication skills. Proactive, inquisitive approach. Language skills in German, Spanish, Italian or Portuguese. Willingness to travel nationally and internationally. Professional appearance, clean UK driving licence. Benefits & Development Entry level consultancy role with opportunities to master technical and project management skills and progress toward professional chartership. We provide annual learning days, performance based bonus, 5% pension contribution, BUPA medical insurance, life assurance, travel insurance (personal and work), professional association membership fees, interest free travel loans, a cycle to work scheme and a give as you earn scheme. Additional holidays can be purchased on top of the standard entitlement. We value wellbeing with regular check ins and flexibility. You will be part of a sociable team with shared interests and opportunities for volunteering and STEM related activities. Equal Opportunity We are committed to providing equal opportunity and welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion or belief. You must be eligible to work in the UK.
Jun 09, 2026
Full time
Sustainable Transition Delivery - Building Performance & Resilience Location: South West or London Salary: 30-34k Reports to: Senior Consultant - Building Performance & Resilience About this role This role sits within our Building Performance and Resilience team, part of our Sustainable Transition Delivery group. We work with market leaders in commercial real estate to develop innovative global carbon reduction strategies. Our clients are building owners, real estate investors and developers, and our Building Performance & Resilience service acts on clients' strategic sustainability aspirations, breaking them down into implementable carbon/energy/adaptation action plans and projects. Responsibilities Readiness assessment of client organisations to deliver sustainable savings. Identifying and prioritising the most cost effective opportunities, including technological, behavioural and HVAC optimisation initiatives. Supporting and building compelling business cases for achieving staged and pragmatic energy and cost reduction. Delivering services and opportunities, with a guaranteed outcome and savings verified. In addition to the core services, you will: Project Management Deliver necessary project inputs to meet time, quality and budget requirements. As you grow, you will take responsibility for project work streams and small scale consulting projects. Technical Input Provide high quality data analysis to support ongoing sustainability/energy challenges. Work with Verco's in house energy management software and third party systems to review consumption trends, identify unexpected usage and suggest solutions. Business Development & Proposal Writing Assist in proposal creation by collating required information and supporting the team. Client Management Maintain strong relationships with existing clients through professional interactions. Operational Respond timely to operational needs, including invoicing, project management information, time sheeting, health & safety and other administrative tasks. Environmental Contribute to Verco's sustainability plans and internal CSR objectives as required. Qualifications & Experience Degree (or equivalent) in Engineering (Mechanical Engineering preferred) or Physics. Masters or relevant post graduate qualification in building services engineering, energy or sustainability. Experience in building services/energy management. Understanding of energy use, energy balances and HVAC systems (basic). Desirable knowledge of energy & water reduction audits, renewable energy technology design, heat recovery systems and energy consumption of HVAC systems. High competence in IT, especially Excel, Word, PowerPoint, Microsoft Power BI and AI tools (e.g., ChatGPT, Copilot). Strong verbal and written communication skills. Proactive, inquisitive approach. Language skills in German, Spanish, Italian or Portuguese. Willingness to travel nationally and internationally. Professional appearance, clean UK driving licence. Benefits & Development Entry level consultancy role with opportunities to master technical and project management skills and progress toward professional chartership. We provide annual learning days, performance based bonus, 5% pension contribution, BUPA medical insurance, life assurance, travel insurance (personal and work), professional association membership fees, interest free travel loans, a cycle to work scheme and a give as you earn scheme. Additional holidays can be purchased on top of the standard entitlement. We value wellbeing with regular check ins and flexibility. You will be part of a sociable team with shared interests and opportunities for volunteering and STEM related activities. Equal Opportunity We are committed to providing equal opportunity and welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion or belief. You must be eligible to work in the UK.
Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems click apply for full job details
Jun 09, 2026
Full time
Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems click apply for full job details
Let's begin! Dir-Product Consultant (13284) At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. As Head of the European Solutions Delivery Team, you will lead a team of professionals responsible for consultancy and client implementation projects delivering Moody's data solutions across a range of delivery mechanisms and use cases. This role combines strategic people leadership, delivery excellence, and senior client engagement. You will lead and develop a Europe-based team, ensuring consistent delivery standards, strong customer outcomes, and close alignment with Product, Sales, and Client Success teams. You will help shape the direction of the European Solutions Delivery organization, balancing scalability, quality, innovation, and people development. This role is critical to ensuring that European client engagements deliver measurable business outcomes, while continuously evolving delivery practices to support AI-enabled, data centric solutions. Reporting to the Head of Global Solutions Delivery, this role operates as part of a global Solutions Delivery leadership team, with responsibility for regional ownership while maintaining strong alignment on global strategy, governance, and execution. Key Responsibilities Lead, mentor, and develop the European Solutions Delivery team, providing clear direction, performance management, and fostering a strong culture of accountability, collaboration, and continuous improvement. Build, scale, and retain a high performing regional organization through hiring, talent development, succession planning, and engagement. Own the successful delivery of complex client implementations involving APIs, ERP/CRM connectors, and data driven solutions, ensuring projects meet agreed timelines, quality standards, and commercial expectations. Act as the senior escalation point for delivery risks, client concerns, and cross functional dependencies. Champion standardized, "gold standard" delivery practices, reusable delivery assets, and continuous improvements to methodology, onboarding, training, documentation, and tooling. Engage with senior client stakeholders to align on objectives, outcomes, and long term value realization. Partner with Sales and Account Management to support pre sales scoping, solution design, and delivery feasibility. Translate client feedback and delivery insights into structured input for Product and Platform teams. Work closely with Product Management, Engineering, Support, and Data teams to ensure delivery readiness and product adoption. Contribute to roadmaps by representing delivery and client realities across the European market. Drive operational alignment with global Solutions Delivery leaders to ensure coherence across regions. Track delivery performance, utilization, and KPIs using internal systems and dashboards. Support the adoption of AI enabled delivery practices, ensuring responsible, value driven usage aligned with Moody's standards. Required Qualifications & Experience 7+ years of experience in SaaS, data, or enterprise software implementation roles. Proven experience leading teams with a strong focus on coaching, development, and performance management. Strong background in API based solutions, data platforms, and enterprise integrations. Experience working with CRM and ERP ecosystems (e.g., Salesforce, Microsoft Dynamics, SAP). Demonstrated success managing complex client stakeholders and delivery escalations. Excellent communication and leadership skills, with the ability to operate at executive level. Strong judgment in balancing delivery rigor, customer needs, and commercial realities. Fluency in English required; additional European languages are a plus. Preferred / Differentiating Experience Experience delivering data, analytics, or AI enabled products. Familiarity with RESTful APIs, data models, and integration patterns. Track record of contributing to organizational transformation or scaling initiatives. Strong coaching and leadership presence, with experience developing future leaders. Why Join Moody's Solutions Delivery At Moody's, Solutions Delivery plays a critical role in transforming risk intelligence into real world impact. You'll join a global organization investing heavily in data, AI, and innovation, while leading a talented European team delivering value to some of the world's most sophisticated clients. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jun 09, 2026
Full time
Let's begin! Dir-Product Consultant (13284) At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. As Head of the European Solutions Delivery Team, you will lead a team of professionals responsible for consultancy and client implementation projects delivering Moody's data solutions across a range of delivery mechanisms and use cases. This role combines strategic people leadership, delivery excellence, and senior client engagement. You will lead and develop a Europe-based team, ensuring consistent delivery standards, strong customer outcomes, and close alignment with Product, Sales, and Client Success teams. You will help shape the direction of the European Solutions Delivery organization, balancing scalability, quality, innovation, and people development. This role is critical to ensuring that European client engagements deliver measurable business outcomes, while continuously evolving delivery practices to support AI-enabled, data centric solutions. Reporting to the Head of Global Solutions Delivery, this role operates as part of a global Solutions Delivery leadership team, with responsibility for regional ownership while maintaining strong alignment on global strategy, governance, and execution. Key Responsibilities Lead, mentor, and develop the European Solutions Delivery team, providing clear direction, performance management, and fostering a strong culture of accountability, collaboration, and continuous improvement. Build, scale, and retain a high performing regional organization through hiring, talent development, succession planning, and engagement. Own the successful delivery of complex client implementations involving APIs, ERP/CRM connectors, and data driven solutions, ensuring projects meet agreed timelines, quality standards, and commercial expectations. Act as the senior escalation point for delivery risks, client concerns, and cross functional dependencies. Champion standardized, "gold standard" delivery practices, reusable delivery assets, and continuous improvements to methodology, onboarding, training, documentation, and tooling. Engage with senior client stakeholders to align on objectives, outcomes, and long term value realization. Partner with Sales and Account Management to support pre sales scoping, solution design, and delivery feasibility. Translate client feedback and delivery insights into structured input for Product and Platform teams. Work closely with Product Management, Engineering, Support, and Data teams to ensure delivery readiness and product adoption. Contribute to roadmaps by representing delivery and client realities across the European market. Drive operational alignment with global Solutions Delivery leaders to ensure coherence across regions. Track delivery performance, utilization, and KPIs using internal systems and dashboards. Support the adoption of AI enabled delivery practices, ensuring responsible, value driven usage aligned with Moody's standards. Required Qualifications & Experience 7+ years of experience in SaaS, data, or enterprise software implementation roles. Proven experience leading teams with a strong focus on coaching, development, and performance management. Strong background in API based solutions, data platforms, and enterprise integrations. Experience working with CRM and ERP ecosystems (e.g., Salesforce, Microsoft Dynamics, SAP). Demonstrated success managing complex client stakeholders and delivery escalations. Excellent communication and leadership skills, with the ability to operate at executive level. Strong judgment in balancing delivery rigor, customer needs, and commercial realities. Fluency in English required; additional European languages are a plus. Preferred / Differentiating Experience Experience delivering data, analytics, or AI enabled products. Familiarity with RESTful APIs, data models, and integration patterns. Track record of contributing to organizational transformation or scaling initiatives. Strong coaching and leadership presence, with experience developing future leaders. Why Join Moody's Solutions Delivery At Moody's, Solutions Delivery plays a critical role in transforming risk intelligence into real world impact. You'll join a global organization investing heavily in data, AI, and innovation, while leading a talented European team delivering value to some of the world's most sophisticated clients. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Data Scientist to join our Data Science team! You'll take on end-to-end problems and turn ambiguous questions into analysis, models, and recommendations that teams can act on. We keep things practical and focus on what works. Our data primarily lives in Google BigQuery, and we also work with off-platform data sources such as social media. We use a mix of Amazon Web Services and Google Cloud Platform for infrastructure, and Apache Airflow powers our pipelines and orchestration. We mostly use Python and SQL, though we pick up other languages and other tools as the work demands. About the role: Own data science projects from problem definition to delivery, independently delivering impactful projects across the editorial, marketing, advertising, product and engineering departments. Understand what makes stories reach and engage audiences, support content discovery and tagging systems, analyse how editorial decisions influence performance and help journalists find leads and insights in large datasets Model reader conversion, churn, and engagement with products, segmenting audiences to support growth and supporting marketing campaign and product optimisation Optimise advertising campaigns, enrich content metadata for advertising purposes and help teams make better decisions with imperfect data Deploy data solutions in close collaboration with the engineering team, embedding models into existing tools and workflows Work on improvements at every step of the Machine Learning lifecycle About you Strong experience in Python and SQL, experience working with data in BigQuery would also be beneficial. Excellent command of statistics and machine learning (NLP experience a bonus) Proven track record delivering end-to-end analysis or modelling projects Ability to communicate clearly with both technical and non-technical audiences Comfortable working with ambiguity and incomplete information We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th June 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Jun 09, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Data Scientist to join our Data Science team! You'll take on end-to-end problems and turn ambiguous questions into analysis, models, and recommendations that teams can act on. We keep things practical and focus on what works. Our data primarily lives in Google BigQuery, and we also work with off-platform data sources such as social media. We use a mix of Amazon Web Services and Google Cloud Platform for infrastructure, and Apache Airflow powers our pipelines and orchestration. We mostly use Python and SQL, though we pick up other languages and other tools as the work demands. About the role: Own data science projects from problem definition to delivery, independently delivering impactful projects across the editorial, marketing, advertising, product and engineering departments. Understand what makes stories reach and engage audiences, support content discovery and tagging systems, analyse how editorial decisions influence performance and help journalists find leads and insights in large datasets Model reader conversion, churn, and engagement with products, segmenting audiences to support growth and supporting marketing campaign and product optimisation Optimise advertising campaigns, enrich content metadata for advertising purposes and help teams make better decisions with imperfect data Deploy data solutions in close collaboration with the engineering team, embedding models into existing tools and workflows Work on improvements at every step of the Machine Learning lifecycle About you Strong experience in Python and SQL, experience working with data in BigQuery would also be beneficial. Excellent command of statistics and machine learning (NLP experience a bonus) Proven track record delivering end-to-end analysis or modelling projects Ability to communicate clearly with both technical and non-technical audiences Comfortable working with ambiguity and incomplete information We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th June 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of approximately 50 accounts and a £2.5M ARR book of business across UK mid-market healthcare organisations. This is a full-ownership commercial role. You will carry an ambitious quota covering NRR, renewal, and expansion, manage your own pipeline, forecast accurately, and work in close partnership with Account Executives to grow your book. You are not a support function - you are a revenue owner. The right person for this role has thrived in a high-volume, multi-product SaaS environment where they were expected to carry a real number, manage pipeline with rigour, and proactively position multiple SKUs to existing accounts. You are energised by working across a large portfolio simultaneously, you spot commercial signals early, and you know how to move an account from adoption to expansion without waiting to be asked. What you'll do Own your commercial pipeline Carry and forecast a renewal and expansion pipeline across your full portfolio. Hit your number. Build and maintain expansion hypotheses for every account - backed by usage depth, adoption maturity, and stakeholder readiness - and convert them into revenue. Position the full Heidi product suite proactively to existing accounts, identifying the right SKU fit and sequencing multi-product conversations with confidence. Partner closely with your aligned Account Executives on upsell and cross-sell: bring the account context, co-develop the commercial approach, and close together. Manage renewal processes end to end - from early risk identification through negotiation and signature - without defaulting to your AE for the hard conversations. Manage a high-volume portfolio with rigour Own approximately 50 accounts simultaneously. Operate with a clear prioritisation model that keeps at-risk accounts protected, healthy accounts growing, and no account left unattended. Maintain accurate account health data, forecasts, and pipeline in HubSpot. Your book should be readable by anyone on the team without a briefing from you. Build and execute account-specific success plans that map customer goals to measurable outcomes, reviewed at predictable cadences. Run high-quality QBRs that quantify value delivered, surface the next commercial opportunity, and create exec-level alignment. Drive adoption and outcomes Take accounts from pilot through full deployment, leading implementation coordination, training waves, and clinical workflow integration. Use usage data and adoption signals to intervene early - before a customer knows they have a problem. Translate data into clear, customer-ready narratives. Apply structured change management: training cadences, competency checks, and workflow reinforcement - to move clinicians from activation to habit. Work with Customer Success Associates where available, providing clear direction and maintaining full accountability for outcomes. Manage risk proactively Identify churn risk from leading indicators - usage drop, stakeholder change, disengagement, competitive noise - not from NPS surveys or lagging signals. Surface risk early internally with a clear diagnosis and a plan, not just a flag. Own recovery plans for at-risk accounts and execute them without waiting for escalation. Collaborate and contribute Maintain a tight, professional working relationship with your AE counterpart. Align on account strategy, share intelligence, and move in the same direction commercially. Advocate for customer needs internally with clarity, evidence, and prioritisation - not volume. Contribute to playbooks, commercial frameworks, and team knowledge that make the wider CS team sharper. What we're looking for Commercial track record in SaaS: 3-5+ years in a customer success or commercial account management role at a B2B SaaS company. You have carried a real quota, managed pipeline, and hit expansion and renewal targets in a multi-stakeholder environment. Multi-product fluency: Experience positioning and expanding across multiple SKUs within an existing customer base. You understand how to sequence a multi-product conversation and build the commercial case for each product. High-volume portfolio management: Comfortable owning a large book of accounts simultaneously without letting anything fall through the cracks. You have a system, and it works. Pipeline discipline: You forecast accurately, update your CRM without being asked, and can walk anyone through your book at any time. Pipeline hygiene is not an admin task for you - it is how you think. AE collaboration: You know how to work with a sales partner - sharing account intelligence, aligning on commercial approach, and closing together. You do not wait for the AE to initiate; you bring them in at the right moment. Proactive commercial instinct: You spot expansion signals before the customer asks for more. You build hypotheses, bring evidence, and move accounts forward without being prompted. Renewal ownership: You lead renewal conversations yourself, including the hard ones. You build value narratives from outcome data and can hold a commercial conversation without defaulting to your AE. Data literacy: You use usage and adoption data to make decisions, build customer narratives, and support commercial conversations. You do not need an analyst to tell you what is happening in your portfolio. Healthcare a meaningful advantage: Familiarity with clinical workflows, NHS or private healthcare operations, or health system procurement helps you ramp faster and earn credibility with clinical stakeholders sooner. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one-off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget. of £500 one-off to set up a workspace you actually want to work in. Recharge days. after major milestones and busy periods so you can reset and come back strong. Work from anywhere. for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
Jun 09, 2026
Full time
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of approximately 50 accounts and a £2.5M ARR book of business across UK mid-market healthcare organisations. This is a full-ownership commercial role. You will carry an ambitious quota covering NRR, renewal, and expansion, manage your own pipeline, forecast accurately, and work in close partnership with Account Executives to grow your book. You are not a support function - you are a revenue owner. The right person for this role has thrived in a high-volume, multi-product SaaS environment where they were expected to carry a real number, manage pipeline with rigour, and proactively position multiple SKUs to existing accounts. You are energised by working across a large portfolio simultaneously, you spot commercial signals early, and you know how to move an account from adoption to expansion without waiting to be asked. What you'll do Own your commercial pipeline Carry and forecast a renewal and expansion pipeline across your full portfolio. Hit your number. Build and maintain expansion hypotheses for every account - backed by usage depth, adoption maturity, and stakeholder readiness - and convert them into revenue. Position the full Heidi product suite proactively to existing accounts, identifying the right SKU fit and sequencing multi-product conversations with confidence. Partner closely with your aligned Account Executives on upsell and cross-sell: bring the account context, co-develop the commercial approach, and close together. Manage renewal processes end to end - from early risk identification through negotiation and signature - without defaulting to your AE for the hard conversations. Manage a high-volume portfolio with rigour Own approximately 50 accounts simultaneously. Operate with a clear prioritisation model that keeps at-risk accounts protected, healthy accounts growing, and no account left unattended. Maintain accurate account health data, forecasts, and pipeline in HubSpot. Your book should be readable by anyone on the team without a briefing from you. Build and execute account-specific success plans that map customer goals to measurable outcomes, reviewed at predictable cadences. Run high-quality QBRs that quantify value delivered, surface the next commercial opportunity, and create exec-level alignment. Drive adoption and outcomes Take accounts from pilot through full deployment, leading implementation coordination, training waves, and clinical workflow integration. Use usage data and adoption signals to intervene early - before a customer knows they have a problem. Translate data into clear, customer-ready narratives. Apply structured change management: training cadences, competency checks, and workflow reinforcement - to move clinicians from activation to habit. Work with Customer Success Associates where available, providing clear direction and maintaining full accountability for outcomes. Manage risk proactively Identify churn risk from leading indicators - usage drop, stakeholder change, disengagement, competitive noise - not from NPS surveys or lagging signals. Surface risk early internally with a clear diagnosis and a plan, not just a flag. Own recovery plans for at-risk accounts and execute them without waiting for escalation. Collaborate and contribute Maintain a tight, professional working relationship with your AE counterpart. Align on account strategy, share intelligence, and move in the same direction commercially. Advocate for customer needs internally with clarity, evidence, and prioritisation - not volume. Contribute to playbooks, commercial frameworks, and team knowledge that make the wider CS team sharper. What we're looking for Commercial track record in SaaS: 3-5+ years in a customer success or commercial account management role at a B2B SaaS company. You have carried a real quota, managed pipeline, and hit expansion and renewal targets in a multi-stakeholder environment. Multi-product fluency: Experience positioning and expanding across multiple SKUs within an existing customer base. You understand how to sequence a multi-product conversation and build the commercial case for each product. High-volume portfolio management: Comfortable owning a large book of accounts simultaneously without letting anything fall through the cracks. You have a system, and it works. Pipeline discipline: You forecast accurately, update your CRM without being asked, and can walk anyone through your book at any time. Pipeline hygiene is not an admin task for you - it is how you think. AE collaboration: You know how to work with a sales partner - sharing account intelligence, aligning on commercial approach, and closing together. You do not wait for the AE to initiate; you bring them in at the right moment. Proactive commercial instinct: You spot expansion signals before the customer asks for more. You build hypotheses, bring evidence, and move accounts forward without being prompted. Renewal ownership: You lead renewal conversations yourself, including the hard ones. You build value narratives from outcome data and can hold a commercial conversation without defaulting to your AE. Data literacy: You use usage and adoption data to make decisions, build customer narratives, and support commercial conversations. You do not need an analyst to tell you what is happening in your portfolio. Healthcare a meaningful advantage: Familiarity with clinical workflows, NHS or private healthcare operations, or health system procurement helps you ramp faster and earn credibility with clinical stakeholders sooner. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one-off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget. of £500 one-off to set up a workspace you actually want to work in. Recharge days. after major milestones and busy periods so you can reset and come back strong. Work from anywhere. for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
Patent Paralegal - London Our client is a highly regarded intellectual property practice with an established reputation for delivering exceptional service to an impressive international client base. Known for its collaborative culture and commitment to developing its people, the firm offers excellent long-term career prospects alongside genuine work/life balance and a supportive team environment. Due to continued growth, this firm is looking to recruit a Patent Secretary/Patent Administrator to join its Professional Support team in London. This is an excellent opportunity for someone with patent administration, patent secretarial or formalities experience who is looking to broaden their skill set into a varied support role incorporating administrative, secretarial and basic Patent Paralegal duties. The firm is also keen to hear from experienced Legal Secretaries with around two years' experience who are looking to build a career within the intellectual property sector. Key Responsibilities: Providing high quality administrative support to Patent Attorneys and Paralegals within the Engineering team Managing busy diaries and coordinating meetings Monitoring shared inboxes and ensuring actions are completed within required deadlines Liaising with clients and preparing draft correspondence for review Assisting with the preparation of cost estimates and standard reports Generating client letters and emails for attorney approval Tracking and managing critical deadlines Preparing status reports and portfolio updates Reviewing, raising and processing client invoices Entering billable time and maintaining electronic records accurately Supporting the wider Professional Support team with general administrative duties Requirements: Ideally 1 to 2 years' experience within patent secretarial, patent formalities or patent administration Applications are also welcomed from Legal Secretaries with at least two years' experience who are looking to move into the IP sector Excellent organisational skills with the ability to prioritise a varied workload Strong written and verbal communication skills and confidence dealing directly with clients A proactive and team-focused approach with the ability to work independently when required High levels of accuracy and attention to detail, particularly when working to deadlines Experience using electronic records or billing systems would be advantageous, although not essential What's on Offer? Competitive salary and benefits package Hybrid working arrangement following an initial onboarding period Private healthcare and enhanced pension provision Life assurance and income protection Generous annual leave entitlement with additional service-related increases Study support and career development opportunities Season ticket loan, cycle to work scheme and additional lifestyle benefits A supportive, friendly working culture with regular social events
Jun 09, 2026
Full time
Patent Paralegal - London Our client is a highly regarded intellectual property practice with an established reputation for delivering exceptional service to an impressive international client base. Known for its collaborative culture and commitment to developing its people, the firm offers excellent long-term career prospects alongside genuine work/life balance and a supportive team environment. Due to continued growth, this firm is looking to recruit a Patent Secretary/Patent Administrator to join its Professional Support team in London. This is an excellent opportunity for someone with patent administration, patent secretarial or formalities experience who is looking to broaden their skill set into a varied support role incorporating administrative, secretarial and basic Patent Paralegal duties. The firm is also keen to hear from experienced Legal Secretaries with around two years' experience who are looking to build a career within the intellectual property sector. Key Responsibilities: Providing high quality administrative support to Patent Attorneys and Paralegals within the Engineering team Managing busy diaries and coordinating meetings Monitoring shared inboxes and ensuring actions are completed within required deadlines Liaising with clients and preparing draft correspondence for review Assisting with the preparation of cost estimates and standard reports Generating client letters and emails for attorney approval Tracking and managing critical deadlines Preparing status reports and portfolio updates Reviewing, raising and processing client invoices Entering billable time and maintaining electronic records accurately Supporting the wider Professional Support team with general administrative duties Requirements: Ideally 1 to 2 years' experience within patent secretarial, patent formalities or patent administration Applications are also welcomed from Legal Secretaries with at least two years' experience who are looking to move into the IP sector Excellent organisational skills with the ability to prioritise a varied workload Strong written and verbal communication skills and confidence dealing directly with clients A proactive and team-focused approach with the ability to work independently when required High levels of accuracy and attention to detail, particularly when working to deadlines Experience using electronic records or billing systems would be advantageous, although not essential What's on Offer? Competitive salary and benefits package Hybrid working arrangement following an initial onboarding period Private healthcare and enhanced pension provision Life assurance and income protection Generous annual leave entitlement with additional service-related increases Study support and career development opportunities Season ticket loan, cycle to work scheme and additional lifestyle benefits A supportive, friendly working culture with regular social events
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a strategic Enterprise Customer Success Manager to serve as the senior accountable lead for our most complex NHS and private health system accounts in the UK and Ireland. This is not a relationship management role. You will act as a strategic consultant to executive decision-makers inside NHS trusts and health networks - shaping deployment strategy, driving clinical and operational decisions, and building the internal organisational will to adopt and expand. At the same time, you will orchestrate a cross functional delivery team of Implementation Specialists, Clinical Associates, Account Executives, and Forward Deployed Engineers, keeping internal execution aligned to what you have committed to on the ground. You will own a portfolio of 10 to 15 large NHS trusts or strategic health organisations (250+ users each), leading the full lifecycle from pilot design through implementation, adoption, expansion, and renewal. What you'll do Act as a strategic consultant to executive stakeholders Lead executive-level engagements with CIOs, CMOs, COOs, and clinical directors. Shape the customer's thinking on deployment strategy, change approach, and long term value - not just report on progress. Build the internal organisational case for adoption by helping executives understand what good looks like, what is blocking it, and what decisions are theirs to make. Adapt your advisory style fluently across frontline clinicians, operational managers, IT leads, and board level executives. Orchestrate the internal delivery team Serve as the accountable lead for the cross functional pod assigned to your accounts: Implementation Specialists, Clinical Associates, Account Executives, and Forward Deployed Engineers. Translate executive commitments into clear delivery briefs. Hold the team accountable to outcomes without line authority. Surface risk early, resolve internal ambiguity, and keep Product, Engineering, and Support properly informed so they can act when needed. Lead multi site NHS rollouts Drive sophisticated, multi wave implementations with formal governance structures, clinical change management, and cross site coordination. Design and oversee structured adoption programmes: training waves, competency assessments, workflow reinforcement, and coaching delivered in partnership with Clinical Associates on the ground. Build success plans grounded in clinical and operational KPIs that are meaningful to NHS commissioners and trust leadership. Own commercial outcomes Lead renewal conversations with strong, evidence based value narratives tied to clinical outcomes and usage data. Identify and execute expansion opportunities across sites, departments, and specialties. Partner with Account Executives to close. Contribute to NRR and portfolio growth across your account set. Engage in pre sales and pilots Work alongside Account Executives to scope NHS pilots for success, shape deployment strategy, and run customer facing sessions when needed. Design evaluation frameworks for pilots that are grounded in clinical and operational KPIs and translatable into multi year value narratives. Shape how we work Contribute to the frameworks, tools, and playbooks that turn complex NHS programmes into scalable, repeatable rollouts for the wider team. What we're looking for NHS or health system experience: You understand how NHS organisations work - how decisions are made, who holds influence, and what governance and compliance obligations shape procurement and deployment. This is strongly preferred, not optional. Executive advisory presence: You are comfortable being the least senior person in the room and still being the person who shapes the outcome. You have changed a senior stakeholder's mind on a strategic decision, not just maintained a relationship. Cross functional orchestration: You have driven accountability across teams you do not own - clinicians, engineers, commercial colleagues - through influence, clarity, and trust rather than authority. Enterprise lifecycle ownership: 5+ years in SaaS customer success or client facing roles, with at least 3 years managing enterprise accounts (250+ users, high value ARR), across scoping, implementation, adoption, expansion, and renewal. Change management: Experience leading multi site rollouts that drive genuine behaviour change and sustained adoption in complex organisations. Commercial acumen: Strong on expansion, complex renewals, and contributing to NRR and portfolio growth. You can hold a commercial conversation without defaulting to the Account Executive. Data to narrative: You translate usage patterns and outcome data into clear strategic narratives - adjusted in depth and style for IT, ops, and executive audiences. Political intelligence: You read complex organisational landscapes quickly, work around internal factions, and stay credible across competing agendas without getting captured by any one of them. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget of £500 one off to set up a workspace you actually want to work in. Recharge days after major milestones and busy periods so you can reset and come back strong. Work from anywhere for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.
Jun 09, 2026
Full time
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a strategic Enterprise Customer Success Manager to serve as the senior accountable lead for our most complex NHS and private health system accounts in the UK and Ireland. This is not a relationship management role. You will act as a strategic consultant to executive decision-makers inside NHS trusts and health networks - shaping deployment strategy, driving clinical and operational decisions, and building the internal organisational will to adopt and expand. At the same time, you will orchestrate a cross functional delivery team of Implementation Specialists, Clinical Associates, Account Executives, and Forward Deployed Engineers, keeping internal execution aligned to what you have committed to on the ground. You will own a portfolio of 10 to 15 large NHS trusts or strategic health organisations (250+ users each), leading the full lifecycle from pilot design through implementation, adoption, expansion, and renewal. What you'll do Act as a strategic consultant to executive stakeholders Lead executive-level engagements with CIOs, CMOs, COOs, and clinical directors. Shape the customer's thinking on deployment strategy, change approach, and long term value - not just report on progress. Build the internal organisational case for adoption by helping executives understand what good looks like, what is blocking it, and what decisions are theirs to make. Adapt your advisory style fluently across frontline clinicians, operational managers, IT leads, and board level executives. Orchestrate the internal delivery team Serve as the accountable lead for the cross functional pod assigned to your accounts: Implementation Specialists, Clinical Associates, Account Executives, and Forward Deployed Engineers. Translate executive commitments into clear delivery briefs. Hold the team accountable to outcomes without line authority. Surface risk early, resolve internal ambiguity, and keep Product, Engineering, and Support properly informed so they can act when needed. Lead multi site NHS rollouts Drive sophisticated, multi wave implementations with formal governance structures, clinical change management, and cross site coordination. Design and oversee structured adoption programmes: training waves, competency assessments, workflow reinforcement, and coaching delivered in partnership with Clinical Associates on the ground. Build success plans grounded in clinical and operational KPIs that are meaningful to NHS commissioners and trust leadership. Own commercial outcomes Lead renewal conversations with strong, evidence based value narratives tied to clinical outcomes and usage data. Identify and execute expansion opportunities across sites, departments, and specialties. Partner with Account Executives to close. Contribute to NRR and portfolio growth across your account set. Engage in pre sales and pilots Work alongside Account Executives to scope NHS pilots for success, shape deployment strategy, and run customer facing sessions when needed. Design evaluation frameworks for pilots that are grounded in clinical and operational KPIs and translatable into multi year value narratives. Shape how we work Contribute to the frameworks, tools, and playbooks that turn complex NHS programmes into scalable, repeatable rollouts for the wider team. What we're looking for NHS or health system experience: You understand how NHS organisations work - how decisions are made, who holds influence, and what governance and compliance obligations shape procurement and deployment. This is strongly preferred, not optional. Executive advisory presence: You are comfortable being the least senior person in the room and still being the person who shapes the outcome. You have changed a senior stakeholder's mind on a strategic decision, not just maintained a relationship. Cross functional orchestration: You have driven accountability across teams you do not own - clinicians, engineers, commercial colleagues - through influence, clarity, and trust rather than authority. Enterprise lifecycle ownership: 5+ years in SaaS customer success or client facing roles, with at least 3 years managing enterprise accounts (250+ users, high value ARR), across scoping, implementation, adoption, expansion, and renewal. Change management: Experience leading multi site rollouts that drive genuine behaviour change and sustained adoption in complex organisations. Commercial acumen: Strong on expansion, complex renewals, and contributing to NRR and portfolio growth. You can hold a commercial conversation without defaulting to the Account Executive. Data to narrative: You translate usage patterns and outcome data into clear strategic narratives - adjusted in depth and style for IT, ops, and executive audiences. Political intelligence: You read complex organisational landscapes quickly, work around internal factions, and stay credible across competing agendas without getting captured by any one of them. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget of £500 one off to set up a workspace you actually want to work in. Recharge days after major milestones and busy periods so you can reset and come back strong. Work from anywhere for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.
Legionella Risk Assessor Location: Remote-Based, London Salary: 32,000 - 40,000 pa Overview Are you a skilled professional in water hygiene and risk assessment, ready to take your career to the next level? We are seeking a Legionella Risk Assessor to join a dynamic and expanding team in London. As part of a larger corporate setup with significant board backing, we are growing rapidly with new sites, contracts, and opportunities. This is your chance to be part of a forward-thinking organization that values expertise, innovation, and professional development-all while working remotely. Responsibilities As a Legionella Risk Assessor , you will play a pivotal role in ensuring water hygiene compliance and safety across various sites. Your key responsibilities will include: Conducting comprehensive legionella risk assessments . Reviewing schematics and ensuring accuracy in documentation. Building strong relationships through client liaison and consultations. Preparing detailed and professional reports on findings and recommendations. Advising on remedial works to mitigate risks. Providing expert advice on PPMs (Planned Preventative Maintenance) in water hygiene. Managing multiple sites and ensuring smooth consultation processes . Qualifications To excel in this Legionella Risk Assessor role, you should bring: Proven experience in conducting legionella risk assessments. Strong technical knowledge of water hygiene and compliance standards. Excellent communication and client management skills. Ability to interpret and review technical schematics. A proactive and detail-oriented approach to problem-solving. Relevant qualifications in water hygiene or risk assessment (preferred but not essential). Day-to-Day Your day-to-day activities will be diverse and engaging, including: Visiting client sites to perform risk assessments and inspections. Collaborating with clients to provide tailored solutions and advice. Reviewing and updating schematics to ensure compliance. Preparing high-quality reports and presenting findings to stakeholders. Advising on and overseeing remedial works to improve water hygiene systems. Managing multiple projects and ensuring timely delivery of services. Benefits Our client believe in rewarding our Legionella Risk Assessor team for their hard work and dedication. As part of our organization, you will enjoy: Competitive salary of 30,000 - 38,000 per annum and benefits package. Remote-based working environment for flexibility and work-life balance. Opportunities for professional growth and development in account management . The chance to work on exciting new sites and contracts. A supportive and collaborative team environment. The backing of a large corporate structure with excellent resources and work-winning capabilities. Join this forward thinking and collaborative organisation in making a difference in water hygiene and safety while advancing your career in a thriving and supportive environment. Contact Amir Gharaati today on (phone number removed) or email (url removed) to apply or learn more about this exciting opportunity!
Jun 09, 2026
Full time
Legionella Risk Assessor Location: Remote-Based, London Salary: 32,000 - 40,000 pa Overview Are you a skilled professional in water hygiene and risk assessment, ready to take your career to the next level? We are seeking a Legionella Risk Assessor to join a dynamic and expanding team in London. As part of a larger corporate setup with significant board backing, we are growing rapidly with new sites, contracts, and opportunities. This is your chance to be part of a forward-thinking organization that values expertise, innovation, and professional development-all while working remotely. Responsibilities As a Legionella Risk Assessor , you will play a pivotal role in ensuring water hygiene compliance and safety across various sites. Your key responsibilities will include: Conducting comprehensive legionella risk assessments . Reviewing schematics and ensuring accuracy in documentation. Building strong relationships through client liaison and consultations. Preparing detailed and professional reports on findings and recommendations. Advising on remedial works to mitigate risks. Providing expert advice on PPMs (Planned Preventative Maintenance) in water hygiene. Managing multiple sites and ensuring smooth consultation processes . Qualifications To excel in this Legionella Risk Assessor role, you should bring: Proven experience in conducting legionella risk assessments. Strong technical knowledge of water hygiene and compliance standards. Excellent communication and client management skills. Ability to interpret and review technical schematics. A proactive and detail-oriented approach to problem-solving. Relevant qualifications in water hygiene or risk assessment (preferred but not essential). Day-to-Day Your day-to-day activities will be diverse and engaging, including: Visiting client sites to perform risk assessments and inspections. Collaborating with clients to provide tailored solutions and advice. Reviewing and updating schematics to ensure compliance. Preparing high-quality reports and presenting findings to stakeholders. Advising on and overseeing remedial works to improve water hygiene systems. Managing multiple projects and ensuring timely delivery of services. Benefits Our client believe in rewarding our Legionella Risk Assessor team for their hard work and dedication. As part of our organization, you will enjoy: Competitive salary of 30,000 - 38,000 per annum and benefits package. Remote-based working environment for flexibility and work-life balance. Opportunities for professional growth and development in account management . The chance to work on exciting new sites and contracts. A supportive and collaborative team environment. The backing of a large corporate structure with excellent resources and work-winning capabilities. Join this forward thinking and collaborative organisation in making a difference in water hygiene and safety while advancing your career in a thriving and supportive environment. Contact Amir Gharaati today on (phone number removed) or email (url removed) to apply or learn more about this exciting opportunity!
About Peak21 Peak21 specializes in acquiring and scaling consumer brands across the United States, Europe, and Asia. Our portfolio exceeds $200M in annual revenue, fully bootstrapped and profitable. We combine rigorous data analytics, world-class marketing execution, and an operator mindset to accelerate the growth of beloved D2C brands. You would be joining one of our highest-growth portfolio companies. Why this role is unique This role sits at the intersection of analytics, marketing strategy, and business growth. You'll use data to understand the business, uncover growth opportunities, translate insights into action, and help guide how the business scales and evolves. Understand our customers deeply through data and help redesign our entire marketing engine Shape what products we build and where the brand expands Provide insight that informs decisions on new categories and future business lines Stay ahead of emerging trends in marketing and D2C brands, leveraging the latest tools strategically to drive measurable business outcome Work directly with the founders and our Head of Growth on high impact strategic initiatives If you want a consumer-oriented path that blends data, strategy, and growth, this is it. What You'll Do Marketing & Growth Insights Identify the drivers behind winning ads and creatives to find scaling opportunities across different product lines Evaluate customer acquisition funnel performance across different marketing channels Work with the creative team to empirically test new hypotheses based on data and guide marketing initiatives Own tracking marketing performance and effectively communicating results through dashboards and reporting Customer & Market Analytics Analyze customer behavior, cohorts, retention, and purchasing patterns to uncover useful trends and insights Build segmentation models to identify high-value and high-potential customer groups Evaluate product lines to understand drivers of repeat purchases, profitability, and lifetime value (LTV) Conduct competitive research and market analysis to uncover whitespace and new product opportunities New Product & Business Line Strategy Assess demand for future product launches and category expansion Build simple business cases (TAM, unit economics, margins, payback) Research new markets, partnerships, or adjacent business opportunities Work with founders to model revenue scenarios and impact Generalist Business Development Identify new growth opportunities Support due diligence for potential acquisitions or collaborations Improve systems around analytics, reporting, and decision-making Present insights directly to leadership weekly Who You Are A recent graduate from a quantitative or analytical program (Data Analytics, Engineering, Economics, Computer Science, Business Analytics, etc.) Deeply curious about consumer behaviour, e-commerce, and digital marketing Strong analytical skills - Proficient in Excel/Sheets; Python and SQL experience would be beneficial Able to turn data into actionable insights that can lead to real impact, not just dashboards Strong communicator who can simplify complex concepts for diverse audiences Passionate about product strategy, advertising and understanding customers Self-starter who thrives in fast, high-growth environments Coachable, ambitious, and excited to grow our business and build something meaningful Bonus: Prior experience with D2C, e-commerce, paid ads, or analytics tools Exposure to Meta Ads Manager, Google Ads Manager, GA4, Looker Studio, or similar platforms is a plus An interest in consumer brands is a must Kickstart Your Career in Marketing Analytics & Growth Join a highly analytical consumer growth group - ideal for young talent wanting to learn marketing from first principles, not textbook templates Work alongside experienced entrepreneurs (ex-McKinsey, ex-Rocket Internet, operators who have built 9-figure brands) Get meaningful responsibility from day one - your insights will impact real dollars and real decisions Competitive compensation and fast promotion path No bureaucracy, no "big company" politics - speed, ownership, and high learning velocity
Jun 09, 2026
Full time
About Peak21 Peak21 specializes in acquiring and scaling consumer brands across the United States, Europe, and Asia. Our portfolio exceeds $200M in annual revenue, fully bootstrapped and profitable. We combine rigorous data analytics, world-class marketing execution, and an operator mindset to accelerate the growth of beloved D2C brands. You would be joining one of our highest-growth portfolio companies. Why this role is unique This role sits at the intersection of analytics, marketing strategy, and business growth. You'll use data to understand the business, uncover growth opportunities, translate insights into action, and help guide how the business scales and evolves. Understand our customers deeply through data and help redesign our entire marketing engine Shape what products we build and where the brand expands Provide insight that informs decisions on new categories and future business lines Stay ahead of emerging trends in marketing and D2C brands, leveraging the latest tools strategically to drive measurable business outcome Work directly with the founders and our Head of Growth on high impact strategic initiatives If you want a consumer-oriented path that blends data, strategy, and growth, this is it. What You'll Do Marketing & Growth Insights Identify the drivers behind winning ads and creatives to find scaling opportunities across different product lines Evaluate customer acquisition funnel performance across different marketing channels Work with the creative team to empirically test new hypotheses based on data and guide marketing initiatives Own tracking marketing performance and effectively communicating results through dashboards and reporting Customer & Market Analytics Analyze customer behavior, cohorts, retention, and purchasing patterns to uncover useful trends and insights Build segmentation models to identify high-value and high-potential customer groups Evaluate product lines to understand drivers of repeat purchases, profitability, and lifetime value (LTV) Conduct competitive research and market analysis to uncover whitespace and new product opportunities New Product & Business Line Strategy Assess demand for future product launches and category expansion Build simple business cases (TAM, unit economics, margins, payback) Research new markets, partnerships, or adjacent business opportunities Work with founders to model revenue scenarios and impact Generalist Business Development Identify new growth opportunities Support due diligence for potential acquisitions or collaborations Improve systems around analytics, reporting, and decision-making Present insights directly to leadership weekly Who You Are A recent graduate from a quantitative or analytical program (Data Analytics, Engineering, Economics, Computer Science, Business Analytics, etc.) Deeply curious about consumer behaviour, e-commerce, and digital marketing Strong analytical skills - Proficient in Excel/Sheets; Python and SQL experience would be beneficial Able to turn data into actionable insights that can lead to real impact, not just dashboards Strong communicator who can simplify complex concepts for diverse audiences Passionate about product strategy, advertising and understanding customers Self-starter who thrives in fast, high-growth environments Coachable, ambitious, and excited to grow our business and build something meaningful Bonus: Prior experience with D2C, e-commerce, paid ads, or analytics tools Exposure to Meta Ads Manager, Google Ads Manager, GA4, Looker Studio, or similar platforms is a plus An interest in consumer brands is a must Kickstart Your Career in Marketing Analytics & Growth Join a highly analytical consumer growth group - ideal for young talent wanting to learn marketing from first principles, not textbook templates Work alongside experienced entrepreneurs (ex-McKinsey, ex-Rocket Internet, operators who have built 9-figure brands) Get meaningful responsibility from day one - your insights will impact real dollars and real decisions Competitive compensation and fast promotion path No bureaucracy, no "big company" politics - speed, ownership, and high learning velocity
A design and engineering firm in London seeks a Senior CFD Consultant to lead advanced computational fluid dynamics studies. The ideal candidate will have at least 5 years of experience in mechanical systems within commercial or data centre buildings and a BEng or MSc in a relevant field. Proficiency in ANSYS software and strong communication skills are essential. This full-time position offers an opportunity to contribute to innovative projects and the firm's culture of inclusion and teamwork.
Jun 09, 2026
Full time
A design and engineering firm in London seeks a Senior CFD Consultant to lead advanced computational fluid dynamics studies. The ideal candidate will have at least 5 years of experience in mechanical systems within commercial or data centre buildings and a BEng or MSc in a relevant field. Proficiency in ANSYS software and strong communication skills are essential. This full-time position offers an opportunity to contribute to innovative projects and the firm's culture of inclusion and teamwork.
(Sustainable Transition Delivery - Building performance & resilience - Product Team) Location South west, North west or London Competitive Reports to About this role This role sits within our Building Performance and Resilience team which is part of our Sustainable Transition (Delivery) group. We work with market leaders in commercial real estate to develop innovative global carbon reduction strategies. Our clients are building owners, real estate investors and developers and our Building Performance and Resilience service acts on clients' strategic sustainability aspirations, breaking them down into implementable carbon/energy/ adaptation action plans and projects. As a Senior Consultant, you bring experienced capability and leadership to the technical management and delivery of complex energy management and building optimisation projects for Bip.Verco's clients. You work directly with clients, largely in Real Estate, to turn their aims into a reality through site audits, monitoring and proposing short term data solutions to optimise efficiency. By engaging with a wide range of key stakeholders on a day to day basis, you're able to impact the management of sustainability risks and realise opportunities. As part of our Building Performance and Resilience team, you contribute to and manage projects that cover the following services: Readiness assessment of client organisations to deliver sustainable savings. Identifying and prioritising the most cost effective opportunities, including technological, behavioural and HVAC optimisation initiatives. Supporting and building compelling business cases for achieving staged and pragmatic energy and cost reduction. Delivering services and opportunities, with a guaranteed outcome and savings verified. Although you are part of the Building Performance and Resilience team, you will have opportunities to work on other projects within our wider real estate and commercial/industrial teams, giving you the runway to develop as well as share your knowledge. Although this role is designated to one team, there will be opportunities to work across the company on a range of projects and different clients. Project management: You manage a range of building optimisation and energy reduction projects with a variety of clients including real estate sites and ensure successful delivery to the client on time, to quality and within an agreed budget. Technical input: You will provide expertise and technical input to projects, including data analytics, modelling and strategic insights as required for the delivery of our range of services. Business development and proposal writing: You are actively engaged in developing business, by increasing the value of existing accounts or working on targeted business development activities, in line with the Sector Sales leads, including writing proposals and delivering technical webinars. Client management: You maintain strong relationships with existing clients and build lasting relationships with new clients with the expectation of continuing and, where possible, increasing revenues from key accounts Operational: You provide timely responses to operational needs including invoicing, reviews, project management information, time sheeting, health & safety, etc. Environmental: You contribute to Bip.Verco's sustainability targets and internal CSR team objectives when required. Here are the key things you need to be able to demonstrate, plus some others that are great to have but not essential. Chartered Engineer status Member of professional institutions e.g. CIBSE Managing complex or multi client projects Energy management and auditing including onsite deep dive assessments Development of energy and carbon reduction pathways Key account management and new business development Managing bids and delivery of proposals Contributing to new business development Facilitating and presenting at workshops/seminars Good technical knowledge of energy use in buildings including Boilers, HVAC, lighting, motors and drives, building management systems Metering, monitoring & targeting, including energy data analysis Building integrated renewable energy Mandatory and non mandatory policies and standards relating to energy in buildings, such as CRREM, NABERS, the Net Zero Carbon Buildings Standard, ESOS, and EPCs Technology design & implementation Measurement & verification Electrical infrastructure & systems DSR and flexibility Renewable energy technology design and implementation Proactive and inquisitive approach Experienced in energy auditing Highly proficient in using dynamic simulation tools, specifically IES Virtual Environment Experience in optimisation of buildings and their HVAC systems Strong level of competence in the use of IT, including Excel, Word and PowerPoint. Strong communication skills, both verbal and written Proficient in Grasshopper 3D to construct building geometries Working knowledge of Microsoft Power BI Language skills in particular German, Spanish, Italian and Portuguese Other requirements & attributes Willingness to travel nationally and internationally to implement projects Able to present a professional appearance to clients and partners Must be eligible to work in the UK. We are committed to providing equal opportunity and welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief.
Jun 09, 2026
Full time
(Sustainable Transition Delivery - Building performance & resilience - Product Team) Location South west, North west or London Competitive Reports to About this role This role sits within our Building Performance and Resilience team which is part of our Sustainable Transition (Delivery) group. We work with market leaders in commercial real estate to develop innovative global carbon reduction strategies. Our clients are building owners, real estate investors and developers and our Building Performance and Resilience service acts on clients' strategic sustainability aspirations, breaking them down into implementable carbon/energy/ adaptation action plans and projects. As a Senior Consultant, you bring experienced capability and leadership to the technical management and delivery of complex energy management and building optimisation projects for Bip.Verco's clients. You work directly with clients, largely in Real Estate, to turn their aims into a reality through site audits, monitoring and proposing short term data solutions to optimise efficiency. By engaging with a wide range of key stakeholders on a day to day basis, you're able to impact the management of sustainability risks and realise opportunities. As part of our Building Performance and Resilience team, you contribute to and manage projects that cover the following services: Readiness assessment of client organisations to deliver sustainable savings. Identifying and prioritising the most cost effective opportunities, including technological, behavioural and HVAC optimisation initiatives. Supporting and building compelling business cases for achieving staged and pragmatic energy and cost reduction. Delivering services and opportunities, with a guaranteed outcome and savings verified. Although you are part of the Building Performance and Resilience team, you will have opportunities to work on other projects within our wider real estate and commercial/industrial teams, giving you the runway to develop as well as share your knowledge. Although this role is designated to one team, there will be opportunities to work across the company on a range of projects and different clients. Project management: You manage a range of building optimisation and energy reduction projects with a variety of clients including real estate sites and ensure successful delivery to the client on time, to quality and within an agreed budget. Technical input: You will provide expertise and technical input to projects, including data analytics, modelling and strategic insights as required for the delivery of our range of services. Business development and proposal writing: You are actively engaged in developing business, by increasing the value of existing accounts or working on targeted business development activities, in line with the Sector Sales leads, including writing proposals and delivering technical webinars. Client management: You maintain strong relationships with existing clients and build lasting relationships with new clients with the expectation of continuing and, where possible, increasing revenues from key accounts Operational: You provide timely responses to operational needs including invoicing, reviews, project management information, time sheeting, health & safety, etc. Environmental: You contribute to Bip.Verco's sustainability targets and internal CSR team objectives when required. Here are the key things you need to be able to demonstrate, plus some others that are great to have but not essential. Chartered Engineer status Member of professional institutions e.g. CIBSE Managing complex or multi client projects Energy management and auditing including onsite deep dive assessments Development of energy and carbon reduction pathways Key account management and new business development Managing bids and delivery of proposals Contributing to new business development Facilitating and presenting at workshops/seminars Good technical knowledge of energy use in buildings including Boilers, HVAC, lighting, motors and drives, building management systems Metering, monitoring & targeting, including energy data analysis Building integrated renewable energy Mandatory and non mandatory policies and standards relating to energy in buildings, such as CRREM, NABERS, the Net Zero Carbon Buildings Standard, ESOS, and EPCs Technology design & implementation Measurement & verification Electrical infrastructure & systems DSR and flexibility Renewable energy technology design and implementation Proactive and inquisitive approach Experienced in energy auditing Highly proficient in using dynamic simulation tools, specifically IES Virtual Environment Experience in optimisation of buildings and their HVAC systems Strong level of competence in the use of IT, including Excel, Word and PowerPoint. Strong communication skills, both verbal and written Proficient in Grasshopper 3D to construct building geometries Working knowledge of Microsoft Power BI Language skills in particular German, Spanish, Italian and Portuguese Other requirements & attributes Willingness to travel nationally and internationally to implement projects Able to present a professional appearance to clients and partners Must be eligible to work in the UK. We are committed to providing equal opportunity and welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Do you want to help WSP to help healthcare providers plan and deliver world class, future ready healthcare facilities? We have ambitious growth plans and a strong pipeline of work and now need to recruit to between Consultant and Senior levels in our Healthcare Assets and Partnerships team. We are looking for dynamic, ambitious candidates with experience of NHS business case development (ideally including experience of primary care business cases), primary care healthcare planning and expertise in the development of strategies and plans for integrated healthcare hub projects. This is an opportunity to join a large and growing specialist advisory team in a dynamic, forward thinking company and provide specialist capital project consultancy services and related technical advice to clients on their estate strategies and capital projects. The position is ideally based in London or Birmingham with hybrid-working or office-based options. You will usually work as part of a team on projects supporting our clients, working towards increasing autonomy. You will have a good understanding of the UK healthcare market and current issues in relation to property and capital projects. You will have the opportunity to develop your career with formal and informal training and support and take on more challenging and independent work as your skills and confidence grow. This team is part of WSP's specialist Healthcare and Lifesciences Advisory (HSLA) team which provides a range of strategic advisory and project delivery expertise to the NHP, NHS Trusts, ICBs, GPs, independent hospitals, contractors and PPP consortia across a variety of procurement routes. Provide healthcare planning ranging from market analysis, activity and capacity modelling to SOAs and design development support Coordinate and write business cases to secure capital funding for investment in new healthcare developments Develop estate strategies from PCN through NHS Trust to IC-wide Plan moves into new hospitals Provide PPP and FM consultancy support Provide healthcare service transformation support Deliver digital healthcare services Deliver project, programme and cost management services Deliver property management advice For more details see here: WSP Healthcare Advisory Services The HLSA team you will join sits alongside a large number of complementary teams, working on many of the country's most iconic projects, providing services such as economic advisory; design management; business rates and valuations, town planning, risk consultancy; building surveying; environmental and energy advice; engineering design; transport planning, geographical information systems and development advice. An exciting part of the role is the opportunity to connect these services with our healthcare clients to help make their services and estates future ready. What we will be looking for you to demonstrate UK/NHS health sector experience working for a professional services consultancy. Proven ability and track record working with clients in NHS business case development (ideally including experience of primary care business cases), primary care healthcare planning and expertise in the development of strategies and plans for integrated healthcare hub projects. Experience in helping to prepare elements of tender submissions and preparing and delivering presentations to win new work and external and internal networking. Degree qualified. One or more of: PRINCE 2 Practitioner, MSP, APMPQ, Better Business Cases Practitioner, MSc Planning Buildings for Health, other relevant professional qualifications. Knowledge of NHS property and capital project policy, processes, guidance and stakeholders. An understanding of construction and the property lifecycle. Able to advise clients on best practice approaches in respect of the service being provided. Able to research, analyse data and present findings verbally, in writing or graphically. Comfortable co-facilitating workshops or chairing meetings. Numerate and comfortable with spreadsheets. Able to prepare project plans and programmes. An understanding of risk and risk management techniques. Excellent communication skills with an ability to engage sensitively to different project stakeholders. Commercially astute, recognising opportunities and constraints in relation to the delivery of consultancy services. Excellent MS Office skills.
Jun 09, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Do you want to help WSP to help healthcare providers plan and deliver world class, future ready healthcare facilities? We have ambitious growth plans and a strong pipeline of work and now need to recruit to between Consultant and Senior levels in our Healthcare Assets and Partnerships team. We are looking for dynamic, ambitious candidates with experience of NHS business case development (ideally including experience of primary care business cases), primary care healthcare planning and expertise in the development of strategies and plans for integrated healthcare hub projects. This is an opportunity to join a large and growing specialist advisory team in a dynamic, forward thinking company and provide specialist capital project consultancy services and related technical advice to clients on their estate strategies and capital projects. The position is ideally based in London or Birmingham with hybrid-working or office-based options. You will usually work as part of a team on projects supporting our clients, working towards increasing autonomy. You will have a good understanding of the UK healthcare market and current issues in relation to property and capital projects. You will have the opportunity to develop your career with formal and informal training and support and take on more challenging and independent work as your skills and confidence grow. This team is part of WSP's specialist Healthcare and Lifesciences Advisory (HSLA) team which provides a range of strategic advisory and project delivery expertise to the NHP, NHS Trusts, ICBs, GPs, independent hospitals, contractors and PPP consortia across a variety of procurement routes. Provide healthcare planning ranging from market analysis, activity and capacity modelling to SOAs and design development support Coordinate and write business cases to secure capital funding for investment in new healthcare developments Develop estate strategies from PCN through NHS Trust to IC-wide Plan moves into new hospitals Provide PPP and FM consultancy support Provide healthcare service transformation support Deliver digital healthcare services Deliver project, programme and cost management services Deliver property management advice For more details see here: WSP Healthcare Advisory Services The HLSA team you will join sits alongside a large number of complementary teams, working on many of the country's most iconic projects, providing services such as economic advisory; design management; business rates and valuations, town planning, risk consultancy; building surveying; environmental and energy advice; engineering design; transport planning, geographical information systems and development advice. An exciting part of the role is the opportunity to connect these services with our healthcare clients to help make their services and estates future ready. What we will be looking for you to demonstrate UK/NHS health sector experience working for a professional services consultancy. Proven ability and track record working with clients in NHS business case development (ideally including experience of primary care business cases), primary care healthcare planning and expertise in the development of strategies and plans for integrated healthcare hub projects. Experience in helping to prepare elements of tender submissions and preparing and delivering presentations to win new work and external and internal networking. Degree qualified. One or more of: PRINCE 2 Practitioner, MSP, APMPQ, Better Business Cases Practitioner, MSc Planning Buildings for Health, other relevant professional qualifications. Knowledge of NHS property and capital project policy, processes, guidance and stakeholders. An understanding of construction and the property lifecycle. Able to advise clients on best practice approaches in respect of the service being provided. Able to research, analyse data and present findings verbally, in writing or graphically. Comfortable co-facilitating workshops or chairing meetings. Numerate and comfortable with spreadsheets. Able to prepare project plans and programmes. An understanding of risk and risk management techniques. Excellent communication skills with an ability to engage sensitively to different project stakeholders. Commercially astute, recognising opportunities and constraints in relation to the delivery of consultancy services. Excellent MS Office skills.
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe building engineering is more than systems and structures, it's about powering progress and enabling innovation. As part of HDR's Building Engineering Services Group, you'll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centre's driving the future of AI to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural, and civil engineering experts to solve complex design challenges with precision, creativity, and collaboration. Whether you're optimizing energy efficiency, integrating resilient systems, or engineering the backbone of next-generation facilities, your contributions will help define the future of the built environment. This isn't just a job, it's a chance to lead innovation, engineer impact, and build a legacy of excellence. About the Role As a Senior CFD Consultant, you'll lead and deliver advanced computational fluid dynamics studies, providing technical direction and trusted advice to clients and project teams. You'll combine strong technical capability with commercial awareness to drive innovation and excellence across every stage of the project lifecycle. You will be part of an organisation that is 100-percent employee owned, that supports and creates many opportunities for you to advance, succeed and fulfil your career aspirations. Responsibilities Understand the technical quality audit system. Undertake technical quality audits on your own work and of others as required. Professionally, proactively and successfully assist and support all aspects of your specialist division's activities and services. Ensure successful assistance and support in the management and delivery of CFD services to our Clients in a timely, integrated, and technically proficient manner. Effectively work independently or as a part of a team to meet business requirements, as required both within the office, remote working environment and during site visits. Maintain and nurture good working relationships with colleagues and project team members. Proactively seek input from within your division, or the project teams, to enable successful completion of your responsibilities. Maintain professional accreditation(s), awareness and understanding (e.g. CPDs) of relevant industry standards, regulations, legislation and policies appropriate to the services of the division. Handle a wide range of tasks, projects and queries, for all activities to meet service standards, and when assigned be the point of contact. Assist in gathering, monitoring and reporting of data and financial information related to project tasks to support the successful production of final deliverables, and management reporting of service performance. Maintain appropriate level of courtesy and professionalism in dealing with other people, both internally and externally, with the ability to ask questions and exchange information using tact and diplomacy to achieve a satisfactory outcome. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. Assist in completion of administrative tasks relating to any part of the business as required, for example: timecards, marketing, HR and procurement. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. Requirements BEng or MSc in a relevant field with emphasis on Fluid Dynamics and Thermodynamics; a PhD degree is desirable. Minimum 5yrs years industry experience modelling and reporting CFD for mechanical systems in commercial, industrial, or data centre buildings ( Datacentre experience is Essential) Membership in an industry association like IMechE, CIBSE or IET, working towards Practitioner/Chartered status. Proficient in CFD, Thermodynamics, Heat and Mass Transfer, HVAC, and ANSYS software. Competent in MS Office, Rhino, Ansys Fluent, and other relevant software. Excellent communication, team-working skills, and the ability to manage projects proactively. Ability to read and interpret Architectural, Civil/Structural, MEP, and specialist drawings and specifications. What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Primary Location United Kingdom-England-London Schedule Full-time Employee Status Regular BusinessClass : Sustainability and Resiliency Job Posting Feb 17, 2026 At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
Jun 09, 2026
Full time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe building engineering is more than systems and structures, it's about powering progress and enabling innovation. As part of HDR's Building Engineering Services Group, you'll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centre's driving the future of AI to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural, and civil engineering experts to solve complex design challenges with precision, creativity, and collaboration. Whether you're optimizing energy efficiency, integrating resilient systems, or engineering the backbone of next-generation facilities, your contributions will help define the future of the built environment. This isn't just a job, it's a chance to lead innovation, engineer impact, and build a legacy of excellence. About the Role As a Senior CFD Consultant, you'll lead and deliver advanced computational fluid dynamics studies, providing technical direction and trusted advice to clients and project teams. You'll combine strong technical capability with commercial awareness to drive innovation and excellence across every stage of the project lifecycle. You will be part of an organisation that is 100-percent employee owned, that supports and creates many opportunities for you to advance, succeed and fulfil your career aspirations. Responsibilities Understand the technical quality audit system. Undertake technical quality audits on your own work and of others as required. Professionally, proactively and successfully assist and support all aspects of your specialist division's activities and services. Ensure successful assistance and support in the management and delivery of CFD services to our Clients in a timely, integrated, and technically proficient manner. Effectively work independently or as a part of a team to meet business requirements, as required both within the office, remote working environment and during site visits. Maintain and nurture good working relationships with colleagues and project team members. Proactively seek input from within your division, or the project teams, to enable successful completion of your responsibilities. Maintain professional accreditation(s), awareness and understanding (e.g. CPDs) of relevant industry standards, regulations, legislation and policies appropriate to the services of the division. Handle a wide range of tasks, projects and queries, for all activities to meet service standards, and when assigned be the point of contact. Assist in gathering, monitoring and reporting of data and financial information related to project tasks to support the successful production of final deliverables, and management reporting of service performance. Maintain appropriate level of courtesy and professionalism in dealing with other people, both internally and externally, with the ability to ask questions and exchange information using tact and diplomacy to achieve a satisfactory outcome. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. Assist in completion of administrative tasks relating to any part of the business as required, for example: timecards, marketing, HR and procurement. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. Requirements BEng or MSc in a relevant field with emphasis on Fluid Dynamics and Thermodynamics; a PhD degree is desirable. Minimum 5yrs years industry experience modelling and reporting CFD for mechanical systems in commercial, industrial, or data centre buildings ( Datacentre experience is Essential) Membership in an industry association like IMechE, CIBSE or IET, working towards Practitioner/Chartered status. Proficient in CFD, Thermodynamics, Heat and Mass Transfer, HVAC, and ANSYS software. Competent in MS Office, Rhino, Ansys Fluent, and other relevant software. Excellent communication, team-working skills, and the ability to manage projects proactively. Ability to read and interpret Architectural, Civil/Structural, MEP, and specialist drawings and specifications. What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Primary Location United Kingdom-England-London Schedule Full-time Employee Status Regular BusinessClass : Sustainability and Resiliency Job Posting Feb 17, 2026 At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jun 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jun 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jun 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jun 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Role: Strategy Consultant - Global S&C ATIOS Location: London Career Level: 9 Consultant Accenture is a leading global professional services company providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all services. QuantAI is building cutting edge AI native decision system assets for energy, commodities, financial, trading, and industrial operations. We are looking for engineers who can take strong quantitative and artificial intelligence (AI) work and turn it into enterprise safe products: interfaces, packaged desktop applications, APIs, services, workflow systems, and demos that are credible enough for pilots and durable enough for scaled delivery. What you'd work on Turn quantitative prototypes into reusable tools, services, packaged desktop applications, interfaces, and workflow products that can move from internal demo to client pilot to scaled offer. Ship across both cloud hosted services and locally distributed desktop applications, including Electron based apps when the workflow or client environment calls for it. Build enterprise hardening into the productization layer, including authentication, role based access control (RBAC), observability, security, release quality, cost controls, and deployment discipline. Build evaluation, regression, and release discipline into the productization layer so model logic and agent behavior remain measurable as systems change. Work closely with the quant lead so model logic, evaluation intent, and governance requirements survive the move into production. Make pragmatic architecture choices across large language models (LLMs), deterministic rules, and hybrid systems based on value, latency, cost, and reliability. Help shape repeatable build patterns so strong prototypes become faster, more reliable, and more reusable over time. Platforms and interfaces Own data flows, APIs, services, model serving surfaces, front end and desktop application surfaces, continuous integration and continuous delivery (CI/CD), and demo hardening. Build the systems that make quantitative work feel polished, reliable, and enterprise ready for expert users and client stakeholders. Agent assisted systems Own the agentic harness layer - evaluation frameworks, reviewer loops, control plane behavior, orchestration, and tool integration - that applications and MCPs wrap around. Design opinionated harnesses that expose through MCP or similar integration patterns without overfitting to one vendor or one moment in the tooling market. Qualification Must have Bachelor's degree in computer science, engineering, mathematics, physics, economics, or a related field. An associate degree is acceptable with at least 2 additional years of directly relevant experience and clear evidence of shipped engineering work. Minimum 3 years of experience in consulting or other client facing technical delivery roles, with evidence that you have helped move products, internal tools, or workflow systems beyond proof of concept stage. Minimum 3 years of hands on experience in one or more of the following areas: backend services, APIs and integrations, full stack delivery, data pipelines, model serving or machine learning workflows, or agentic orchestration systems. Strong coding ability in Python plus one complementary engineering surface such as TypeScript or JavaScript, front end delivery, cloud or platform engineering, or infrastructure automation. Sound engineering judgment around enterprise hardening and evaluation, including experience with several of the following: authentication, role based access control (RBAC), observability, security, release discipline, regression testing, or experiment frameworks for AI, machine learning, or agentic workflows. Nice to have Experience with tool using systems, retrieval, evaluation pipelines, agent orchestration, or MCP style integrations. Experience building expert facing interfaces, workflow products, or technical demos that had to stand up in front of real users. Experience packaging desktop applications or supporting Windows heavy enterprise environments. Exposure to forecasting, anomaly detection, optimization, time series systems, or other decision support workflows. Experience in energy, commodities, financial, trading, market operations, or industrial workflows. Team and environment QuantAI sits between quantitative research, agentic engineering, and product delivery inside Accenture. The team is small, hands on, and built for people who want visible ownership and the chance to build something lasting. The goal is not one off demos or deckware. The goal is reusable assets clients can trust, buy, and scale. Different strengths can thrive here, but on a team this size everyone works across both engineering surfaces. We care more about demonstrated depth in one area plus real fluency in the other than about a shallow checklist match across everything. You should expect direct technical feedback, growing scope, and close collaboration with quants and practice leadership. This is a small team build environment with real route to market access in energy, commodities, financial, trading, and industrial decision systems. The work needs to stand up in front of business decision makers and operators, not just engineers. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.
Jun 09, 2026
Full time
Job Role: Strategy Consultant - Global S&C ATIOS Location: London Career Level: 9 Consultant Accenture is a leading global professional services company providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all services. QuantAI is building cutting edge AI native decision system assets for energy, commodities, financial, trading, and industrial operations. We are looking for engineers who can take strong quantitative and artificial intelligence (AI) work and turn it into enterprise safe products: interfaces, packaged desktop applications, APIs, services, workflow systems, and demos that are credible enough for pilots and durable enough for scaled delivery. What you'd work on Turn quantitative prototypes into reusable tools, services, packaged desktop applications, interfaces, and workflow products that can move from internal demo to client pilot to scaled offer. Ship across both cloud hosted services and locally distributed desktop applications, including Electron based apps when the workflow or client environment calls for it. Build enterprise hardening into the productization layer, including authentication, role based access control (RBAC), observability, security, release quality, cost controls, and deployment discipline. Build evaluation, regression, and release discipline into the productization layer so model logic and agent behavior remain measurable as systems change. Work closely with the quant lead so model logic, evaluation intent, and governance requirements survive the move into production. Make pragmatic architecture choices across large language models (LLMs), deterministic rules, and hybrid systems based on value, latency, cost, and reliability. Help shape repeatable build patterns so strong prototypes become faster, more reliable, and more reusable over time. Platforms and interfaces Own data flows, APIs, services, model serving surfaces, front end and desktop application surfaces, continuous integration and continuous delivery (CI/CD), and demo hardening. Build the systems that make quantitative work feel polished, reliable, and enterprise ready for expert users and client stakeholders. Agent assisted systems Own the agentic harness layer - evaluation frameworks, reviewer loops, control plane behavior, orchestration, and tool integration - that applications and MCPs wrap around. Design opinionated harnesses that expose through MCP or similar integration patterns without overfitting to one vendor or one moment in the tooling market. Qualification Must have Bachelor's degree in computer science, engineering, mathematics, physics, economics, or a related field. An associate degree is acceptable with at least 2 additional years of directly relevant experience and clear evidence of shipped engineering work. Minimum 3 years of experience in consulting or other client facing technical delivery roles, with evidence that you have helped move products, internal tools, or workflow systems beyond proof of concept stage. Minimum 3 years of hands on experience in one or more of the following areas: backend services, APIs and integrations, full stack delivery, data pipelines, model serving or machine learning workflows, or agentic orchestration systems. Strong coding ability in Python plus one complementary engineering surface such as TypeScript or JavaScript, front end delivery, cloud or platform engineering, or infrastructure automation. Sound engineering judgment around enterprise hardening and evaluation, including experience with several of the following: authentication, role based access control (RBAC), observability, security, release discipline, regression testing, or experiment frameworks for AI, machine learning, or agentic workflows. Nice to have Experience with tool using systems, retrieval, evaluation pipelines, agent orchestration, or MCP style integrations. Experience building expert facing interfaces, workflow products, or technical demos that had to stand up in front of real users. Experience packaging desktop applications or supporting Windows heavy enterprise environments. Exposure to forecasting, anomaly detection, optimization, time series systems, or other decision support workflows. Experience in energy, commodities, financial, trading, market operations, or industrial workflows. Team and environment QuantAI sits between quantitative research, agentic engineering, and product delivery inside Accenture. The team is small, hands on, and built for people who want visible ownership and the chance to build something lasting. The goal is not one off demos or deckware. The goal is reusable assets clients can trust, buy, and scale. Different strengths can thrive here, but on a team this size everyone works across both engineering surfaces. We care more about demonstrated depth in one area plus real fluency in the other than about a shallow checklist match across everything. You should expect direct technical feedback, growing scope, and close collaboration with quants and practice leadership. This is a small team build environment with real route to market access in energy, commodities, financial, trading, and industrial decision systems. The work needs to stand up in front of business decision makers and operators, not just engineers. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.
Senior Proposal ManagerApplylocations: GB.London.Nova North: GB.Birmingham - Chamberlain Squaretime type: Full timeposted on: Posted Todayjob requisition id: R-156826 Job Description OverviewAtkinsRéalis' Growth Markets business covers all aspects of advisory and multi-disciplinary design and management from inception to options appraisal through to detailed scheme design and delivery support.We have plans for growth and wish to recruit a Senior Proposal Manager to support our business to manage and win strategically important priority pursuits across all markets. Working within the Growth Markets Win Work Team, the Senior Proposal Manager will engage with our Market and Practice teams, and others from across our company to deliver our business critical portfolio, through the use of AtkinsRéalis' Win Work Lifecycle and Service Delivery Process. Your role Review all client documents prior to a kick-off meeting and produce an opportunity summary sheet for the wider team to review. Oversee the delivery of all aspects of the bid process from strategy, pre-tender preparation, expression of interest (EOI), PQQ, ITT and feedback. Plan and manage a bid from the outset to closure whilst remaining up to date on all client changes to requirements through tender clarifications, so that we remain compliant. Promote the use of AtkinsRéalis' win work tools and remain up to date on new tools added to the global Win Work Hub. Work closely with technical managers, authors and all other members of the bid team, so that a compelling bid submission is submitted to each client. Create and manage SharePoint sites and MS Teams sites for bid activities. Provide leadership, management and facilitation of the development of strategic bids, win themes, answer planning, storyboarding, bid writing / editing, and bid reviews. Ensure compliance with AtkinsRéalis' procedures and the adoption of best practice. Manage the production of high-quality proposals and other collateral so that the AtkinsRéalis message and brand is promoted. Acts as the point of escalation for bid teams. Be prepared to challenge and manage resistance positively. Ensure that appropriate bid governance and bid review processes are followed. Proactive involvement in the development and implementation of initiatives to improve the quality and cost effectiveness, system compliance and success of bids. Develop effective relationships with internal and external stakeholders, helping to grow individual and team credibility and demonstrating the value that the win work team provides. Manage the production of the bid submission, so that it is in keeping with AtkinsRéalis' corporate guidelines. About you A proven track record of successfully delivering both strategic and regional bids from early inception and client information capture, through EOI, PQQ and ITT stage, onto client interviews, feedback and lessons learnt. Demonstratable experience in managing bid teams from setting a strategy through to delivery of outcomes. A results orientated, inspiring, hard-working and flexible manager who works well as part of every bid team. Strong influencing skills to ensure that the expert knowledge they hold is maximised on each opportunity they work on. A mobile and flexible individual available to manage and to deliver to time schedules driven by clients and travel across the UK as the 'win work' situation demands. A competent and confident bid writer able to create and edit bid narrative. This extends to reviewing others bid responses and identifying where answers fall short and then work with and support the original author to improve before each formal review stage. Oversee the overall progress of bids and initiating corrective action when required, so that the bid is submitted on time and is the best that it can possibly be. Work collaboratively with internal colleagues and with bid personnel in other companies when we work in partnership or joint ventures on bidding opportunities. Ability to maximise the use of tools such as Office365, Copilot, InDesign, MS Project, MS Dynamics CRM and industry recognised sales techniques such as Miller Heiman and Huthwaites. Degree level and equivalent professional qualifications preferred. APMP Foundation level is desirable. InDesign capability is desirable. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.Be rewarded. Find out more. About AtkinsRéalisWe're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Jun 09, 2026
Full time
Senior Proposal ManagerApplylocations: GB.London.Nova North: GB.Birmingham - Chamberlain Squaretime type: Full timeposted on: Posted Todayjob requisition id: R-156826 Job Description OverviewAtkinsRéalis' Growth Markets business covers all aspects of advisory and multi-disciplinary design and management from inception to options appraisal through to detailed scheme design and delivery support.We have plans for growth and wish to recruit a Senior Proposal Manager to support our business to manage and win strategically important priority pursuits across all markets. Working within the Growth Markets Win Work Team, the Senior Proposal Manager will engage with our Market and Practice teams, and others from across our company to deliver our business critical portfolio, through the use of AtkinsRéalis' Win Work Lifecycle and Service Delivery Process. Your role Review all client documents prior to a kick-off meeting and produce an opportunity summary sheet for the wider team to review. Oversee the delivery of all aspects of the bid process from strategy, pre-tender preparation, expression of interest (EOI), PQQ, ITT and feedback. Plan and manage a bid from the outset to closure whilst remaining up to date on all client changes to requirements through tender clarifications, so that we remain compliant. Promote the use of AtkinsRéalis' win work tools and remain up to date on new tools added to the global Win Work Hub. Work closely with technical managers, authors and all other members of the bid team, so that a compelling bid submission is submitted to each client. Create and manage SharePoint sites and MS Teams sites for bid activities. Provide leadership, management and facilitation of the development of strategic bids, win themes, answer planning, storyboarding, bid writing / editing, and bid reviews. Ensure compliance with AtkinsRéalis' procedures and the adoption of best practice. Manage the production of high-quality proposals and other collateral so that the AtkinsRéalis message and brand is promoted. Acts as the point of escalation for bid teams. Be prepared to challenge and manage resistance positively. Ensure that appropriate bid governance and bid review processes are followed. Proactive involvement in the development and implementation of initiatives to improve the quality and cost effectiveness, system compliance and success of bids. Develop effective relationships with internal and external stakeholders, helping to grow individual and team credibility and demonstrating the value that the win work team provides. Manage the production of the bid submission, so that it is in keeping with AtkinsRéalis' corporate guidelines. About you A proven track record of successfully delivering both strategic and regional bids from early inception and client information capture, through EOI, PQQ and ITT stage, onto client interviews, feedback and lessons learnt. Demonstratable experience in managing bid teams from setting a strategy through to delivery of outcomes. A results orientated, inspiring, hard-working and flexible manager who works well as part of every bid team. Strong influencing skills to ensure that the expert knowledge they hold is maximised on each opportunity they work on. A mobile and flexible individual available to manage and to deliver to time schedules driven by clients and travel across the UK as the 'win work' situation demands. A competent and confident bid writer able to create and edit bid narrative. This extends to reviewing others bid responses and identifying where answers fall short and then work with and support the original author to improve before each formal review stage. Oversee the overall progress of bids and initiating corrective action when required, so that the bid is submitted on time and is the best that it can possibly be. Work collaboratively with internal colleagues and with bid personnel in other companies when we work in partnership or joint ventures on bidding opportunities. Ability to maximise the use of tools such as Office365, Copilot, InDesign, MS Project, MS Dynamics CRM and industry recognised sales techniques such as Miller Heiman and Huthwaites. Degree level and equivalent professional qualifications preferred. APMP Foundation level is desirable. InDesign capability is desirable. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.Be rewarded. Find out more. About AtkinsRéalisWe're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
