Position: eCommerce Trading Manager- High-Growth Functional Drinks & Supplements Brand Location: London (Hybrid) - 1-2 office days per fortnight, with occasional UK and international travel Sector: Consumer Goods / Beverages / DTC / eCommerce / Amazon Salary: £70,000-£80,000 + Bonus + Benefits We're working on behalf of a high-growth business operating in the drinks and supplements space that has quickly scaled across Shopify, Amazon and TikTok Shop, with exciting plans now underway to expand into retail and wholesale. Backed by high-profile founders, respected investors, and a highly engaged consumer community, the business has sold millions of units within its first two years and continues to grow rapidly month on month. With a strong digital presence and full product portfolio, this is a key hire that will help shape the next phase of growth. They are now hiring an eCommerce Trading Managerr to sit at the centre of the business and drive clarity around channel performance, marketing ROI, forecasting, and margin. This is a hands-on role for someone who has worked in a startup or scale-up brand and understands how to measure and influence growth across DTC, Amazon and digital platforms. Key Responsibilities: Track and report performance across Shopify (DTC), Amazon, TikTok Shop, and new retail accounts Analyse digital marketing spend across Meta, Google, and TikTok, providing insight into CAC, ROAS, and marketing efficiency Monitor and report on subscription performance, LTV and retention across DTC and Amazon Subscribe & Save Maintain and update commercial models by SKU and channel, factoring in COGS, fees, fulfilment and promotions Lead commercial forecasting across revenue, margin and stock, ensuring plans align across teams Evaluate pricing and promotional strategy, with recommendations to improve profitability and retention Support trade term evaluations and retail promotional planning alongside the Sales Director Work cross-functionally with finance, ops, marketing and sales to ensure commercial decisions are aligned with growth goals Deliver regular reporting and insight to the senior team, highlighting risks, opportunities and performance trends About You: Experience working in a startup or fast-growing consumer brand, with exposure to Shopify, Amazon and digital channels Confident analysing the effectiveness of Meta and Google Ads campaigns, ideally with experience influencing strategy or spend Skilled in building and managing commercial models, forecasting, and performance reporting Strong understanding of DTC and marketplace margin structures, including the impact of fulfilment, fees and promotional costs Hands-on and comfortable working independently, without the support of a wider team Commercially minded and able to translate data into practical, business-focused recommendations Why This Role? Join a brand at a pivotal stage of its growth, with real momentum and a high level of consumer engagement Gain visibility across DTC, Amazon, and retail - working at the centre of commercial decision-making Collaborate directly with the Sales Director and founders, with the opportunity to shape strategy from day one Attractive package and benefits, with long-term potential for progression within the business At Lime Talent, we are committed to supporting diversity and inclusion. We welcome applications from all backgrounds and ensure every candidate is assessed solely on merit and ability.
Jul 30, 2025
Full time
Position: eCommerce Trading Manager- High-Growth Functional Drinks & Supplements Brand Location: London (Hybrid) - 1-2 office days per fortnight, with occasional UK and international travel Sector: Consumer Goods / Beverages / DTC / eCommerce / Amazon Salary: £70,000-£80,000 + Bonus + Benefits We're working on behalf of a high-growth business operating in the drinks and supplements space that has quickly scaled across Shopify, Amazon and TikTok Shop, with exciting plans now underway to expand into retail and wholesale. Backed by high-profile founders, respected investors, and a highly engaged consumer community, the business has sold millions of units within its first two years and continues to grow rapidly month on month. With a strong digital presence and full product portfolio, this is a key hire that will help shape the next phase of growth. They are now hiring an eCommerce Trading Managerr to sit at the centre of the business and drive clarity around channel performance, marketing ROI, forecasting, and margin. This is a hands-on role for someone who has worked in a startup or scale-up brand and understands how to measure and influence growth across DTC, Amazon and digital platforms. Key Responsibilities: Track and report performance across Shopify (DTC), Amazon, TikTok Shop, and new retail accounts Analyse digital marketing spend across Meta, Google, and TikTok, providing insight into CAC, ROAS, and marketing efficiency Monitor and report on subscription performance, LTV and retention across DTC and Amazon Subscribe & Save Maintain and update commercial models by SKU and channel, factoring in COGS, fees, fulfilment and promotions Lead commercial forecasting across revenue, margin and stock, ensuring plans align across teams Evaluate pricing and promotional strategy, with recommendations to improve profitability and retention Support trade term evaluations and retail promotional planning alongside the Sales Director Work cross-functionally with finance, ops, marketing and sales to ensure commercial decisions are aligned with growth goals Deliver regular reporting and insight to the senior team, highlighting risks, opportunities and performance trends About You: Experience working in a startup or fast-growing consumer brand, with exposure to Shopify, Amazon and digital channels Confident analysing the effectiveness of Meta and Google Ads campaigns, ideally with experience influencing strategy or spend Skilled in building and managing commercial models, forecasting, and performance reporting Strong understanding of DTC and marketplace margin structures, including the impact of fulfilment, fees and promotional costs Hands-on and comfortable working independently, without the support of a wider team Commercially minded and able to translate data into practical, business-focused recommendations Why This Role? Join a brand at a pivotal stage of its growth, with real momentum and a high level of consumer engagement Gain visibility across DTC, Amazon, and retail - working at the centre of commercial decision-making Collaborate directly with the Sales Director and founders, with the opportunity to shape strategy from day one Attractive package and benefits, with long-term potential for progression within the business At Lime Talent, we are committed to supporting diversity and inclusion. We welcome applications from all backgrounds and ensure every candidate is assessed solely on merit and ability.
Manager - Software Development, IN SPS (Selling Partner Services) Tech IN Selling Partner Services (SPS) Tech team located in Bangalore is looking for an experienced SDM to deliver strategic goals for Amazon ecommerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to power our growth journey and delight our customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching multiple customer facing products, this may be the next big career move for you. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Come and be a part of Amazon India's amazing growth story and innovation! As a Development manager, you will identify, hire and build a world-class team of Development Engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will develop a team of highly motivated and talented individuals that can collaborate with Project Managers, Product Managers and SDEs across the company on this high impact initiative. You will design, build and own features that impact all aspects of the Seller Experience and fulfillment. Key job responsibilities • Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact. • Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals. • Work closely with senior engineers to develop the best technical design and approach for new product development. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. • Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments. • Operational Excellence - monitoring & operation of production services. • Career management and development of direct reports. About the team The IN P3P (Premium 3P Sellers) team under IN Selling Partner Services (SPS) Tech is building a team to define, design and develop multiple solutions in the Seller Payments, Inventory & Financial Accounting, and Tax Compliance space. This is an opportunity to be part of a growing team that is driving the growth of the amazon.in business and helping transform the way India buys & sells. P3P Sellers are key to Amazon achieving success in India, with these sellers driving key customer input metrics related to Selection, Speed, and Price for IN Marketplace. We leverage WW FBA & Retail systems, while we build solutions that interface with Amazon Finance Operations and Seller owned third party integrator systems. At a strategic level, our development team will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 30, 2025
Full time
Manager - Software Development, IN SPS (Selling Partner Services) Tech IN Selling Partner Services (SPS) Tech team located in Bangalore is looking for an experienced SDM to deliver strategic goals for Amazon ecommerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to power our growth journey and delight our customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching multiple customer facing products, this may be the next big career move for you. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Come and be a part of Amazon India's amazing growth story and innovation! As a Development manager, you will identify, hire and build a world-class team of Development Engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will develop a team of highly motivated and talented individuals that can collaborate with Project Managers, Product Managers and SDEs across the company on this high impact initiative. You will design, build and own features that impact all aspects of the Seller Experience and fulfillment. Key job responsibilities • Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact. • Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals. • Work closely with senior engineers to develop the best technical design and approach for new product development. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. • Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments. • Operational Excellence - monitoring & operation of production services. • Career management and development of direct reports. About the team The IN P3P (Premium 3P Sellers) team under IN Selling Partner Services (SPS) Tech is building a team to define, design and develop multiple solutions in the Seller Payments, Inventory & Financial Accounting, and Tax Compliance space. This is an opportunity to be part of a growing team that is driving the growth of the amazon.in business and helping transform the way India buys & sells. P3P Sellers are key to Amazon achieving success in India, with these sellers driving key customer input metrics related to Selection, Speed, and Price for IN Marketplace. We leverage WW FBA & Retail systems, while we build solutions that interface with Amazon Finance Operations and Seller owned third party integrator systems. At a strategic level, our development team will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
KSA Country Manager, Strategic Initiatives, MENA Job ID: Afaq Q Tech General Trading Amazon seeks a passionate, results-oriented Strategic Initiatives Leader to build and scale how customers shop in the region. This role will work across the org verticals to lead the visioning and execution of the go-to-market (GTM) strategy for A Now (strategic initiative) while managing risks, removing obstacles, and delivering measurable results. Key job responsibilities Key responsibilities include, but are not limited to: • Lead complex, cross-organizational project teams to meet organizational goals across all phases of the project lifecycle, effectively managing scope, schedule and budget and stakeholder communications. • Work on significant, new, and evolving business opportunities that often begin as ambiguous problems with undefined scope, limited knowledge of the underlying issue or its causes, and no clear ownership • Develop long-term strategies and influences leadership decisions. • Ability to quickly earn trust and invent and simplify by collaborating with peers and senior leadership across the broader Amazon while bringing a well-rounded and informed understanding of each stakeholder's role, business goals, and scope. • Ability to synthesize data from reporting tools into actionable insights and programs; Present results to management and executive leadership teams to inform decision making • Develop a deep understanding of business strategy and customer goals, in order to achieve the right results, with the right quality, and at the right time • Ability to proactively identify areas for improvement then independently propose and lead initiatives to resolve gaps About the team We are a startup team within Amazon MENA who are leading strategic initiatives for Amazon with focus on ultra fast offerings to our customers. BASIC QUALIFICATIONS 7+ years of developing, negotiating and driving ecommerce business • Bachelor's and /or Master's Degree • Experience developing strategies that influence leadership decisions at the organizational level • Experience in leading Grocery verticals within E commerce/Quick Commerce space PREFERRED QUALIFICATIONS Experience as a founder or as a practice leader or business unit owner Our inclusive culture empowers Amazonians to deliver the best results for our customers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 30, 2025
Full time
KSA Country Manager, Strategic Initiatives, MENA Job ID: Afaq Q Tech General Trading Amazon seeks a passionate, results-oriented Strategic Initiatives Leader to build and scale how customers shop in the region. This role will work across the org verticals to lead the visioning and execution of the go-to-market (GTM) strategy for A Now (strategic initiative) while managing risks, removing obstacles, and delivering measurable results. Key job responsibilities Key responsibilities include, but are not limited to: • Lead complex, cross-organizational project teams to meet organizational goals across all phases of the project lifecycle, effectively managing scope, schedule and budget and stakeholder communications. • Work on significant, new, and evolving business opportunities that often begin as ambiguous problems with undefined scope, limited knowledge of the underlying issue or its causes, and no clear ownership • Develop long-term strategies and influences leadership decisions. • Ability to quickly earn trust and invent and simplify by collaborating with peers and senior leadership across the broader Amazon while bringing a well-rounded and informed understanding of each stakeholder's role, business goals, and scope. • Ability to synthesize data from reporting tools into actionable insights and programs; Present results to management and executive leadership teams to inform decision making • Develop a deep understanding of business strategy and customer goals, in order to achieve the right results, with the right quality, and at the right time • Ability to proactively identify areas for improvement then independently propose and lead initiatives to resolve gaps About the team We are a startup team within Amazon MENA who are leading strategic initiatives for Amazon with focus on ultra fast offerings to our customers. BASIC QUALIFICATIONS 7+ years of developing, negotiating and driving ecommerce business • Bachelor's and /or Master's Degree • Experience developing strategies that influence leadership decisions at the organizational level • Experience in leading Grocery verticals within E commerce/Quick Commerce space PREFERRED QUALIFICATIONS Experience as a founder or as a practice leader or business unit owner Our inclusive culture empowers Amazonians to deliver the best results for our customers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Job ID: Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch - C22 Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers and agencies. Our full funnel ad solutions - including display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. In order to accelerate the next phase of Amazon Advertising's development in China, we're looking for an Agency Development Manager who is passionate about shaping and driving strategic relationships with the largest agencies in the region. You own and nurture agency relationships at the most senior level. Agency Development Managers are tasked with accelerating Amazon Advertising product knowledge enablement, increasing Amazon Ads tool adoption, and increasing penetration of the total advertiser portfolio in each agency. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to C-Level with agencies and advertisers, and able to earn trust with senior stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. A strong knowledge of the programmatic trading landscape is important. Candidates will be self-motivated, happy to work autonomously and highly goal-oriented in order to contribute to Amazon Advertising's ambitious growth plans. Key job responsibilities Develop and execute a customer-led strategy for growth of media Agency relationships at local and regional level - including close collaboration with local Advertising leadership. Build and manage a detailed engagement strategy for Agency relationships, including business reviews. Develop commercial structures with media agencies to facilitate incremental opportunities across programmatic solutions. Lead education and enablement of key agency functions including delivery of agency-wide events. Identify opportunities for agency collaboration around large-scale creative solutions - including pro-active engagement with creative agencies. Liaise with global teams to identify transformative opportunities for agency partnerships offered by Amazon Advertising products. BASIC QUALIFICATIONS Fluency in English, both written and spoken. 8 years experience in media sales, marketing, or business development. Proven track record of delivering results and driving revenue growth. Ability to successfully engage and negotiate at C-Level within agencies and agency groups. B2B sales experience. Experience managing internal and external relationships. Strong digital advertising experience and knowledge of the programmatic landscape. Strong analytical abilities and confidence in the use of data. Bachelor's degree or equivalent. Excellent organizational, relationship-building, and communication (written and verbal) skills. PREFERRED QUALIFICATIONS Ability to interact with a broad set of businesses and presenting both over the phone and in person. Excellent written and verbal communication skills, strong attention to detail, and good follow-through. Influence process improvement that scales broadly; inventing and simplifying within existing processes. Experience on selling search advertising, and/or data driven ad products or platforms. Experience relating to eCommerce. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jul 30, 2025
Full time
Job ID: Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch - C22 Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers and agencies. Our full funnel ad solutions - including display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. In order to accelerate the next phase of Amazon Advertising's development in China, we're looking for an Agency Development Manager who is passionate about shaping and driving strategic relationships with the largest agencies in the region. You own and nurture agency relationships at the most senior level. Agency Development Managers are tasked with accelerating Amazon Advertising product knowledge enablement, increasing Amazon Ads tool adoption, and increasing penetration of the total advertiser portfolio in each agency. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to C-Level with agencies and advertisers, and able to earn trust with senior stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. A strong knowledge of the programmatic trading landscape is important. Candidates will be self-motivated, happy to work autonomously and highly goal-oriented in order to contribute to Amazon Advertising's ambitious growth plans. Key job responsibilities Develop and execute a customer-led strategy for growth of media Agency relationships at local and regional level - including close collaboration with local Advertising leadership. Build and manage a detailed engagement strategy for Agency relationships, including business reviews. Develop commercial structures with media agencies to facilitate incremental opportunities across programmatic solutions. Lead education and enablement of key agency functions including delivery of agency-wide events. Identify opportunities for agency collaboration around large-scale creative solutions - including pro-active engagement with creative agencies. Liaise with global teams to identify transformative opportunities for agency partnerships offered by Amazon Advertising products. BASIC QUALIFICATIONS Fluency in English, both written and spoken. 8 years experience in media sales, marketing, or business development. Proven track record of delivering results and driving revenue growth. Ability to successfully engage and negotiate at C-Level within agencies and agency groups. B2B sales experience. Experience managing internal and external relationships. Strong digital advertising experience and knowledge of the programmatic landscape. Strong analytical abilities and confidence in the use of data. Bachelor's degree or equivalent. Excellent organizational, relationship-building, and communication (written and verbal) skills. PREFERRED QUALIFICATIONS Ability to interact with a broad set of businesses and presenting both over the phone and in person. Excellent written and verbal communication skills, strong attention to detail, and good follow-through. Influence process improvement that scales broadly; inventing and simplifying within existing processes. Experience on selling search advertising, and/or data driven ad products or platforms. Experience relating to eCommerce. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX you will drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and business teams • Highly visible role with significant executive exposure and growth potential • Competitive compensation including base salary, bonus and equity This role is onsite and based in Tokyo, Meguro office Key job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions to optimize product-market fit and business outcomes Product Development & Execution • Lead end-to-end product development from conception through launch, working closely with engineering, design, legal and business stakeholders • Drive consensus across multiple stakeholder groups and influence roadmap priorities • Make strategic trade-offs between time, resources and features to deliver maximum customer value Customer & Business Impact • Be the voice of the customer - deeply understand vendor needs through direct engagement and research • Define and track key performance metrics to measure product health and business impact • Build strong partnerships with sales, marketing customer service, and other customer facing teams to drive collaboration and innovation Leadership & Communication • Communicate product strategy and roadmap to executive stakeholders through compelling narratives • Mentor other PMs and contribute to building a strong product culture • Present externally to build awareness and excitement for ACI's capabilities About the team Japan Consumer Innovationの社員インタビュはこちら Employee Interview for Japan Consumer Innovation - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Excellent written and verbal communication skills in English (Business) and Japanese (Business) - Excellent written and verbal communication skills in English (Business) and Japanese (Business) PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Track record of successfully driving adoption of B2B product - Experience with market research, analytics, or consulting product - Knowledge of retail/ecommerce industry dynamics - Experience managing complex stakeholder relationships - Track record of mentoring and developing others Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 29, 2025 (Updated 12 minutes ago) Posted: May 1, 2025 (Updated 26 minutes ago) Posted: June 13, 2025 (Updated 39 minutes ago) Posted: April 3, 2025 (Updated about 1 hour ago) Posted: June 17, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 30, 2025
Full time
Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX you will drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and business teams • Highly visible role with significant executive exposure and growth potential • Competitive compensation including base salary, bonus and equity This role is onsite and based in Tokyo, Meguro office Key job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions to optimize product-market fit and business outcomes Product Development & Execution • Lead end-to-end product development from conception through launch, working closely with engineering, design, legal and business stakeholders • Drive consensus across multiple stakeholder groups and influence roadmap priorities • Make strategic trade-offs between time, resources and features to deliver maximum customer value Customer & Business Impact • Be the voice of the customer - deeply understand vendor needs through direct engagement and research • Define and track key performance metrics to measure product health and business impact • Build strong partnerships with sales, marketing customer service, and other customer facing teams to drive collaboration and innovation Leadership & Communication • Communicate product strategy and roadmap to executive stakeholders through compelling narratives • Mentor other PMs and contribute to building a strong product culture • Present externally to build awareness and excitement for ACI's capabilities About the team Japan Consumer Innovationの社員インタビュはこちら Employee Interview for Japan Consumer Innovation - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Excellent written and verbal communication skills in English (Business) and Japanese (Business) - Excellent written and verbal communication skills in English (Business) and Japanese (Business) PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Track record of successfully driving adoption of B2B product - Experience with market research, analytics, or consulting product - Knowledge of retail/ecommerce industry dynamics - Experience managing complex stakeholder relationships - Track record of mentoring and developing others Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 29, 2025 (Updated 12 minutes ago) Posted: May 1, 2025 (Updated 26 minutes ago) Posted: June 13, 2025 (Updated 39 minutes ago) Posted: April 3, 2025 (Updated about 1 hour ago) Posted: June 17, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Product Manager The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company.Expedia Group is seeking a Senior Product Manager to lead the tailoring and build-out of products for internationalization of . As part of the and Hotels product team, you will be an expert on the nuances of customer needs and wants in a prioritized set of countries outside the United States. You'll be responsible for roadmap development and scoping new product capabilities and adjustments to traveler experience, leveraging advanced technologies like AI/ML and the EG travel platform. Your role will be crucial in enabling more travelers to have unforgettable trips that inspire repeat visits. In this role, you will: Develop and articulate a compelling product vision for the traveler experience by country, effectively communicating it to stakeholders in a clear, concise, and persuasive narrative. Create and maintain a comprehensive product roadmap, aligning target outcomes, KPIs, and delivery milestones by country with organizational priorities. Drive customer-centricity: Represent the voice of the non-US customer and advocate for their needs to internal teams and partners. Identify organizational, technical, product, design, and data gaps to unlock step change-improvements. Make user-centric tradeoff decisions with UX teams, ensuring designs are financially viable and customer-focused - while considering the nuance of local travelers. Leverage data insights, market research, and user feedback to identify opportunities that improve the customer journey and enhance satisfaction. Facilitate discussions with business and technical teams to evaluate feasibility, make tradeoffs, and incorporate AI/ML-powered solutions. Partner with engineering and design teams to ensure alignment with long-term product vision and scalability. Experience and Qualifications: Bachelor's degree with 8+ years of experience in product management, with a focus on delivering impactful products in complex ecosystems; or equivalent professional experience. Customer-Centric Mindset: Deep empathy for user needs, with a track record of translating insights into actionable strategies. Strategic Leadership: Proven ability to define and deliver a product vision aligned with business and customer priorities. International ecommerce experience is a plus. AI/ML Expertise: Experience collaborating on and integrating AI/ML solutions to create data-driven, customer-focused innovations. Collaboration and Influence: Demonstrated skill in aligning diverse stakeholders and managing dependencies across cross-functional teams. Analytical Decision-Making: Strong ability to synthesize data, navigate ambiguity, and drive data-informed product decisions. Technical Acumen: Understanding of technical architecture and engineering practices to guide decisions and minimize technical debt. You are kind. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Jul 30, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Product Manager The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company.Expedia Group is seeking a Senior Product Manager to lead the tailoring and build-out of products for internationalization of . As part of the and Hotels product team, you will be an expert on the nuances of customer needs and wants in a prioritized set of countries outside the United States. You'll be responsible for roadmap development and scoping new product capabilities and adjustments to traveler experience, leveraging advanced technologies like AI/ML and the EG travel platform. Your role will be crucial in enabling more travelers to have unforgettable trips that inspire repeat visits. In this role, you will: Develop and articulate a compelling product vision for the traveler experience by country, effectively communicating it to stakeholders in a clear, concise, and persuasive narrative. Create and maintain a comprehensive product roadmap, aligning target outcomes, KPIs, and delivery milestones by country with organizational priorities. Drive customer-centricity: Represent the voice of the non-US customer and advocate for their needs to internal teams and partners. Identify organizational, technical, product, design, and data gaps to unlock step change-improvements. Make user-centric tradeoff decisions with UX teams, ensuring designs are financially viable and customer-focused - while considering the nuance of local travelers. Leverage data insights, market research, and user feedback to identify opportunities that improve the customer journey and enhance satisfaction. Facilitate discussions with business and technical teams to evaluate feasibility, make tradeoffs, and incorporate AI/ML-powered solutions. Partner with engineering and design teams to ensure alignment with long-term product vision and scalability. Experience and Qualifications: Bachelor's degree with 8+ years of experience in product management, with a focus on delivering impactful products in complex ecosystems; or equivalent professional experience. Customer-Centric Mindset: Deep empathy for user needs, with a track record of translating insights into actionable strategies. Strategic Leadership: Proven ability to define and deliver a product vision aligned with business and customer priorities. International ecommerce experience is a plus. AI/ML Expertise: Experience collaborating on and integrating AI/ML solutions to create data-driven, customer-focused innovations. Collaboration and Influence: Demonstrated skill in aligning diverse stakeholders and managing dependencies across cross-functional teams. Analytical Decision-Making: Strong ability to synthesize data, navigate ambiguity, and drive data-informed product decisions. Technical Acumen: Understanding of technical architecture and engineering practices to guide decisions and minimize technical debt. You are kind. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Reporting to the Senior Ecommerce Manager, this is a brilliant opportunity to join an iconic and expanding luxury fashion & lifestyle brand. We are seeking a dedicated, proactive and enthusiastic Ecommerce Executive to support our growing online business and ensure an exceptional experience for our customers. Role Overview As the Ecommerce Executive, you will play a pivotal role in supporting our online operations and providing exceptional service to our customers. This is an exciting opportunity to work with a luxury brand, where you'll assist with product listings, order management, inventory tracking, and digital marketing efforts. You will also take ownership of our customer support. The role requires attention to detail, strong organisational skills, and a passion for the luxury retail experience. Key Responsibilities Product Listings & Updates: Assist in adding and maintaining high-quality product listings on our ecommerce platform (Shopify), ensuring they are accurate, visually appealing, and aligned with the brand's aesthetic. Campaign & Promotion Support: Assist with implementing seasonal promotions, marketing campaigns, and product launches. Ensure product information and imagery are updated to reflect current promotions. Customer Service Excellence: Provide outstanding customer service by promptly responding to inquiries via email and phone, and addressing customer concerns with a high level of professionalism and care. Order Fulfilment: Monitor and process customer orders, collaborating with the logistics team to ensure timely delivery and resolution of any issues related to order fulfilment. Marketplace Support: Assist in preparing products for marketplace listings, monitor and process orders, respond to customer queries and ensure the storefront aligns with the brand's aesthetic. Ecommerce Analytics: Assist in tracking key performance metrics (e.g., conversion rates, traffic, sales) and generating reports to support data-driven decision-making for the online store. Website Maintenance: Work with the ecommerce team to ensure the website is functioning smoothly, assisting with updates to product pages, banners, and site features to keep the site fresh and aligned with marketing initiatives. Skills and Experience Required Qualifications Experience: entry-level industry experience in ecommerce and customer service (experience in luxury or children's fashion is a plus). Technical Skills: Familiarity with Shopify, ecommerce platforms, Microsoft Excel/Google Sheets, and order management systems. Experience with Google Analytics is a plus. Attention to Detail: Impeccable attention to detail, especially when it comes to managing product listings, order processing, and customer service. Communication Skills: Exceptional written and verbal communication skills, with the ability to interact with customers in a professional and courteous manner. Organisational Skills: Strong ability to manage multiple tasks, prioritise effectively, and maintain accuracy under pressure. Team Player: Collaborative with an ability to work seamlessly across departments (marketing, logistics, customer service). Luxury Brand Awareness: An understanding of the high standards and expectations of luxury customers and the ability to represent the Marie-Chantal brand with care and professionalism.
Jul 29, 2025
Full time
Reporting to the Senior Ecommerce Manager, this is a brilliant opportunity to join an iconic and expanding luxury fashion & lifestyle brand. We are seeking a dedicated, proactive and enthusiastic Ecommerce Executive to support our growing online business and ensure an exceptional experience for our customers. Role Overview As the Ecommerce Executive, you will play a pivotal role in supporting our online operations and providing exceptional service to our customers. This is an exciting opportunity to work with a luxury brand, where you'll assist with product listings, order management, inventory tracking, and digital marketing efforts. You will also take ownership of our customer support. The role requires attention to detail, strong organisational skills, and a passion for the luxury retail experience. Key Responsibilities Product Listings & Updates: Assist in adding and maintaining high-quality product listings on our ecommerce platform (Shopify), ensuring they are accurate, visually appealing, and aligned with the brand's aesthetic. Campaign & Promotion Support: Assist with implementing seasonal promotions, marketing campaigns, and product launches. Ensure product information and imagery are updated to reflect current promotions. Customer Service Excellence: Provide outstanding customer service by promptly responding to inquiries via email and phone, and addressing customer concerns with a high level of professionalism and care. Order Fulfilment: Monitor and process customer orders, collaborating with the logistics team to ensure timely delivery and resolution of any issues related to order fulfilment. Marketplace Support: Assist in preparing products for marketplace listings, monitor and process orders, respond to customer queries and ensure the storefront aligns with the brand's aesthetic. Ecommerce Analytics: Assist in tracking key performance metrics (e.g., conversion rates, traffic, sales) and generating reports to support data-driven decision-making for the online store. Website Maintenance: Work with the ecommerce team to ensure the website is functioning smoothly, assisting with updates to product pages, banners, and site features to keep the site fresh and aligned with marketing initiatives. Skills and Experience Required Qualifications Experience: entry-level industry experience in ecommerce and customer service (experience in luxury or children's fashion is a plus). Technical Skills: Familiarity with Shopify, ecommerce platforms, Microsoft Excel/Google Sheets, and order management systems. Experience with Google Analytics is a plus. Attention to Detail: Impeccable attention to detail, especially when it comes to managing product listings, order processing, and customer service. Communication Skills: Exceptional written and verbal communication skills, with the ability to interact with customers in a professional and courteous manner. Organisational Skills: Strong ability to manage multiple tasks, prioritise effectively, and maintain accuracy under pressure. Team Player: Collaborative with an ability to work seamlessly across departments (marketing, logistics, customer service). Luxury Brand Awareness: An understanding of the high standards and expectations of luxury customers and the ability to represent the Marie-Chantal brand with care and professionalism.
Senior Finance Manager - Share on: Locations Billund, Denmark London, United Kingdom Job ID Category Finance Job Description We're looking for a Senior Finance Manager at to join our LEGO Retail Finance team, based in London. You will be responsible for proactively partnering with the leadership team, providing informative analysis, challenge and influence to drive the growth of in a financially balanced manner. Core Responsibilities FP&A & Performance management : ownership of FP&A processes including forecasting, risk & opportunities and review monthly commentary on performance. Digital Marketing : drive effectiveness of digital marketing investments and support the business with investment decision-making. Distribution : ensure transparency of distribution costs, understand the key drivers and helping to improve forecast accuracy. Business cases: finance lead in assessing business proposals and business case preparation (eg market expansions, new shopper offerings, etc.) Productivity: drive productivity-mindset within the business across all areas of the P&L- from identification of opportunities through to realization and tracking. Governance & Control : identify control gaps and drive corrective action to ensure processes and systems are functioning effectively. People leader: 1 direct report. Play your part in our LEGO Retail team succeeding! LEGO Retail is a global market group covering Direct-to-Consumer channels, including our 200 own and operated retail stores in Americas,Europeand China and our website across 35 countries. It is one of the fastest growing and most profitable channels of The LEGOGroup, andit is a global business! The LEGO Retail business is supported by the LEGO Retail Finance team, which consists of 20 colleagues based across Europe,Americasand Asia. Do you have what it takes? Finance business partnering experience within an ecommerce business. An analytical demeanour with the ability to identify underlying performance drivers and understand links between commercial and financial metrics. Ability to develop robust business & financial models for cases and assessing business proposals. Comfortable navigating complex data to unlock actionable insights and provide "so-what" recommendations. Ability to problem-solve/ self-starter and use one's own initiative to proactively and get to the root cause of issues and make improvements/recommendations. Strong collaborator management, communication, storytelling and presentations skills with ability to flex communication style depending on audience. Proficient in SAP; phenomenal data skills with experience/willingness to learn to use tools such as Power BI and Tableau, at ease handling sophisticated data sources. Experience in an omnichannel retail business would be very advantageous. - LI1 Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 29, 2025
Full time
Senior Finance Manager - Share on: Locations Billund, Denmark London, United Kingdom Job ID Category Finance Job Description We're looking for a Senior Finance Manager at to join our LEGO Retail Finance team, based in London. You will be responsible for proactively partnering with the leadership team, providing informative analysis, challenge and influence to drive the growth of in a financially balanced manner. Core Responsibilities FP&A & Performance management : ownership of FP&A processes including forecasting, risk & opportunities and review monthly commentary on performance. Digital Marketing : drive effectiveness of digital marketing investments and support the business with investment decision-making. Distribution : ensure transparency of distribution costs, understand the key drivers and helping to improve forecast accuracy. Business cases: finance lead in assessing business proposals and business case preparation (eg market expansions, new shopper offerings, etc.) Productivity: drive productivity-mindset within the business across all areas of the P&L- from identification of opportunities through to realization and tracking. Governance & Control : identify control gaps and drive corrective action to ensure processes and systems are functioning effectively. People leader: 1 direct report. Play your part in our LEGO Retail team succeeding! LEGO Retail is a global market group covering Direct-to-Consumer channels, including our 200 own and operated retail stores in Americas,Europeand China and our website across 35 countries. It is one of the fastest growing and most profitable channels of The LEGOGroup, andit is a global business! The LEGO Retail business is supported by the LEGO Retail Finance team, which consists of 20 colleagues based across Europe,Americasand Asia. Do you have what it takes? Finance business partnering experience within an ecommerce business. An analytical demeanour with the ability to identify underlying performance drivers and understand links between commercial and financial metrics. Ability to develop robust business & financial models for cases and assessing business proposals. Comfortable navigating complex data to unlock actionable insights and provide "so-what" recommendations. Ability to problem-solve/ self-starter and use one's own initiative to proactively and get to the root cause of issues and make improvements/recommendations. Strong collaborator management, communication, storytelling and presentations skills with ability to flex communication style depending on audience. Proficient in SAP; phenomenal data skills with experience/willingness to learn to use tools such as Power BI and Tableau, at ease handling sophisticated data sources. Experience in an omnichannel retail business would be very advantageous. - LI1 Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Client Support Assistant (12 month FTC) page is loaded Client Support Assistant (12 month FTC) Apply locations London, United Kingdom Manchester, Dale Street, M1 time type Full time posted on Posted 4 Days Ago job requisition id JR-81777 Job Summary: Location: London, UK Division: Ticketmaster UK Line Manager: Client Services Manager Contract Terms: 12 Months Fixed Term, Full-Time THE JOB The Client Support Assistant (CSA) will offer administrative, client relationship and operational support to the Client Account Management (CAM) teams across all genres in the London, Glasgow, and Manchester offices, whilst promoting the highest standards of client service. Ticketmaster UK Limited, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, eCommerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. WHAT YOU WILL BE DOING To assist the CAM teams in satisfying, retaining, and developing current or future client relationships by ensuring good levels of communication with venues and promoters whilst providing system support and query resolution To support the CAM teams in effectively monitoring and controlling available ticket inventory with a view to maximising its retail potential To support the CAM teams on various platforms, including HOST, Platinum Tool, Ingresso, and Universe. To ensure that all event-related information is communicated speedily and accurately in a way that ensures that the information is clearly received and easily understood by all relevant parties (internal and external) To develop and maintain an in-depth understanding of each client's business needs. To report all client service issues to the CAM teams whilst ensuring that a high standard of client care is maintained at all times. To react in an efficient and courteous manner to client requests whilst adhering to all service level agreements (internal and external). To develop and maintain effective teamwork within the Client Services departments, across genres and between the various departments and premises of the Company to include, but not limited to, Client Development, Client Marketing, Event Programming, Customer Service, and Product Support teams, to ensure that the business needs of the client are met. To assist the CAM teams to ensure that all info pages event-related information is accurate, up to date & accessible across all sales channels e.g. Call Centre and the Internet prior to on-sale and during the life cycle of each event. To attend event day box offices (venue-based and 'green field' sites) as directed by the Senior CAMs and Client Services Managers (CSMs). Offer support to clients in the printing and distribution of pre-printed and care-of-box-office tickets. General ticket fulfilment problem-solving. To recognise and embrace the operational requirements of the Client Account Management Team through a flexible approach towards hours of work and location of duties to include participation in a shift system of work as directed by the Senior CAMs and CSMs To continuously seek ways in which to improve personal, team and business performance To complete a daily checklist of required tasks, as coordinated by CAMs and CSMs; including, but not limited to mark backs, reports, barcode files, and other tasks on the daily spreadsheet To assist with, and contribute to, the day-to-day administration of the CAM team under the guidance of the Senior CAMs and CSMs To comply with all Company policies as directed by the Human Resources Manager including, but not limited to, the Company's Health and Safety Policy To ensure that a clean, tidy, safe, and secure working environment is maintained at all times To ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs To represent the Company, as required, at functions, events, and PR visits whilst ensuring that all business-related topics and agendas are communicated to relevant managers and Directors To undertake any other relevant duties which fall under the general scope of this role as directed by your immediate Line Manager or a Director of the Company WHAT YOU NEED TO KNOW Ticketmaster systems experience preferable I.T. literate - Windows Office Suite (Word, Excel and Outlook) A proven understanding of the ticketing/entertainment industry YOU (BEHAVIOURAL REQUIREMENTS) A highly motivated and conscientious individual Excellent communication, interpersonal and customer care skills A proactive nature to include a flexible approach to hours of work and location of duties Ability to use self-initiative as well as work within a team Excellent time management skills A calm, patient and professional manner Confident telephone manner Confident in dealing with the general public face-to-face Good organisational skills, with a high level of attention to detail LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. About Us LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
Jul 29, 2025
Full time
Client Support Assistant (12 month FTC) page is loaded Client Support Assistant (12 month FTC) Apply locations London, United Kingdom Manchester, Dale Street, M1 time type Full time posted on Posted 4 Days Ago job requisition id JR-81777 Job Summary: Location: London, UK Division: Ticketmaster UK Line Manager: Client Services Manager Contract Terms: 12 Months Fixed Term, Full-Time THE JOB The Client Support Assistant (CSA) will offer administrative, client relationship and operational support to the Client Account Management (CAM) teams across all genres in the London, Glasgow, and Manchester offices, whilst promoting the highest standards of client service. Ticketmaster UK Limited, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, eCommerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. WHAT YOU WILL BE DOING To assist the CAM teams in satisfying, retaining, and developing current or future client relationships by ensuring good levels of communication with venues and promoters whilst providing system support and query resolution To support the CAM teams in effectively monitoring and controlling available ticket inventory with a view to maximising its retail potential To support the CAM teams on various platforms, including HOST, Platinum Tool, Ingresso, and Universe. To ensure that all event-related information is communicated speedily and accurately in a way that ensures that the information is clearly received and easily understood by all relevant parties (internal and external) To develop and maintain an in-depth understanding of each client's business needs. To report all client service issues to the CAM teams whilst ensuring that a high standard of client care is maintained at all times. To react in an efficient and courteous manner to client requests whilst adhering to all service level agreements (internal and external). To develop and maintain effective teamwork within the Client Services departments, across genres and between the various departments and premises of the Company to include, but not limited to, Client Development, Client Marketing, Event Programming, Customer Service, and Product Support teams, to ensure that the business needs of the client are met. To assist the CAM teams to ensure that all info pages event-related information is accurate, up to date & accessible across all sales channels e.g. Call Centre and the Internet prior to on-sale and during the life cycle of each event. To attend event day box offices (venue-based and 'green field' sites) as directed by the Senior CAMs and Client Services Managers (CSMs). Offer support to clients in the printing and distribution of pre-printed and care-of-box-office tickets. General ticket fulfilment problem-solving. To recognise and embrace the operational requirements of the Client Account Management Team through a flexible approach towards hours of work and location of duties to include participation in a shift system of work as directed by the Senior CAMs and CSMs To continuously seek ways in which to improve personal, team and business performance To complete a daily checklist of required tasks, as coordinated by CAMs and CSMs; including, but not limited to mark backs, reports, barcode files, and other tasks on the daily spreadsheet To assist with, and contribute to, the day-to-day administration of the CAM team under the guidance of the Senior CAMs and CSMs To comply with all Company policies as directed by the Human Resources Manager including, but not limited to, the Company's Health and Safety Policy To ensure that a clean, tidy, safe, and secure working environment is maintained at all times To ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs To represent the Company, as required, at functions, events, and PR visits whilst ensuring that all business-related topics and agendas are communicated to relevant managers and Directors To undertake any other relevant duties which fall under the general scope of this role as directed by your immediate Line Manager or a Director of the Company WHAT YOU NEED TO KNOW Ticketmaster systems experience preferable I.T. literate - Windows Office Suite (Word, Excel and Outlook) A proven understanding of the ticketing/entertainment industry YOU (BEHAVIOURAL REQUIREMENTS) A highly motivated and conscientious individual Excellent communication, interpersonal and customer care skills A proactive nature to include a flexible approach to hours of work and location of duties Ability to use self-initiative as well as work within a team Excellent time management skills A calm, patient and professional manner Confident telephone manner Confident in dealing with the general public face-to-face Good organisational skills, with a high level of attention to detail LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. About Us LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
Job ID: Amazon EU SARL (Italy Branch) - D68 The role that can be based in any of the following European offices: London, Paris, Munich, Madrid. ProServe is a new retail vendor consulting organization we are launching within EU Amazon Vendor Services (AVS), designed to address the most pressing and complex issues held by the senior leadership of our largest vendors and brands. We start from the customer's problem and work backwards to apply distinctive results that "only Amazon" can deliver, and develop science-driven capabilities that create differentiating insight. We serve our clients through the development of customer and retail strategies that enable their long-term growth via a combination of management consulting methodologies, data science, and decades of proprietary transaction data and eCommerce expertise. As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to plan and execute engagements that transform vendor strategy and change the trajectory of their business growth. You will also work directly with our dedicated Data Science team to prototype custom solutions with the potential to scale to hundreds of vendors, and even change the market. As a core team member you will also work with vendors, team members, and internal and external partners to influence the way we work, how we serve customers, and where we invest in future capabilities. This is an ideal role if you are looking to leverage your client service skills while broadening your understanding of Product Management, Data Science, and other hands-on business ownership roles in the technology industry. We are open to strong-performing client service professionals with an analytical mindset and a track record of driving change, including industries and functions such as management consulting, corporate or marketing strategy and planning. The ideal candidate will have a strong combination of leadership experience and problem-solving capabilities plus exceptional people skills. They will have closely worked with an executive leader in their organization and/or as a consultant to executive clients. They will be curious learners looking for challenges and growth. They will serve as trusted advisors for our vendor's business executives and leaders. Key job responsibilities - Delivery - Define and plan out complex integrated workstreams, delivering executive and board level briefings and materials, and taking responsibility for the engagement's success - Engagement - Take ownership of driving the project towards a bar-raising outcome. Be the face of the engagement team for vendors. - Program enhancement - Proactively share feedback and learning from engagements with Product Managers and Data Scientists to better design tools/frameworks for an enhanced vendor experience. - Training - Teach customers, partners, and internal teams about AVS professional services and innovation practices This is a customer facing role with relevant business travel when needed. BASIC QUALIFICATIONS - 5+ years' experience in strategy or marketing consulting, leading the delivery of multiple enterprise-level commercial projects at the Executive Director equivalent level role; - Experience creating and implementing growth strategy; - Experience building consensus and delivering results, both across organization boundaries and with external partners; - Experience scoping and managing complex, data-driven analyses to inform strategies and recommendations; - Experience mentoring, coaching or training other consultants, the business, or customers on best practices, frameworks and/or methodologies - Comfort working with structured data in traditional data storage environments, extracting data using standard query syntax PREFERRED QUALIFICATIONS - MBA from a leading business school - Consulting experience at the C-suite and Board level or equivalent internal experience - Retail / E-Commerce experience - Experience delivering consumer software products and services in a high growth environment - Working knowledge of SQL Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 29, 2025
Full time
Job ID: Amazon EU SARL (Italy Branch) - D68 The role that can be based in any of the following European offices: London, Paris, Munich, Madrid. ProServe is a new retail vendor consulting organization we are launching within EU Amazon Vendor Services (AVS), designed to address the most pressing and complex issues held by the senior leadership of our largest vendors and brands. We start from the customer's problem and work backwards to apply distinctive results that "only Amazon" can deliver, and develop science-driven capabilities that create differentiating insight. We serve our clients through the development of customer and retail strategies that enable their long-term growth via a combination of management consulting methodologies, data science, and decades of proprietary transaction data and eCommerce expertise. As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to plan and execute engagements that transform vendor strategy and change the trajectory of their business growth. You will also work directly with our dedicated Data Science team to prototype custom solutions with the potential to scale to hundreds of vendors, and even change the market. As a core team member you will also work with vendors, team members, and internal and external partners to influence the way we work, how we serve customers, and where we invest in future capabilities. This is an ideal role if you are looking to leverage your client service skills while broadening your understanding of Product Management, Data Science, and other hands-on business ownership roles in the technology industry. We are open to strong-performing client service professionals with an analytical mindset and a track record of driving change, including industries and functions such as management consulting, corporate or marketing strategy and planning. The ideal candidate will have a strong combination of leadership experience and problem-solving capabilities plus exceptional people skills. They will have closely worked with an executive leader in their organization and/or as a consultant to executive clients. They will be curious learners looking for challenges and growth. They will serve as trusted advisors for our vendor's business executives and leaders. Key job responsibilities - Delivery - Define and plan out complex integrated workstreams, delivering executive and board level briefings and materials, and taking responsibility for the engagement's success - Engagement - Take ownership of driving the project towards a bar-raising outcome. Be the face of the engagement team for vendors. - Program enhancement - Proactively share feedback and learning from engagements with Product Managers and Data Scientists to better design tools/frameworks for an enhanced vendor experience. - Training - Teach customers, partners, and internal teams about AVS professional services and innovation practices This is a customer facing role with relevant business travel when needed. BASIC QUALIFICATIONS - 5+ years' experience in strategy or marketing consulting, leading the delivery of multiple enterprise-level commercial projects at the Executive Director equivalent level role; - Experience creating and implementing growth strategy; - Experience building consensus and delivering results, both across organization boundaries and with external partners; - Experience scoping and managing complex, data-driven analyses to inform strategies and recommendations; - Experience mentoring, coaching or training other consultants, the business, or customers on best practices, frameworks and/or methodologies - Comfort working with structured data in traditional data storage environments, extracting data using standard query syntax PREFERRED QUALIFICATIONS - MBA from a leading business school - Consulting experience at the C-suite and Board level or equivalent internal experience - Retail / E-Commerce experience - Experience delivering consumer software products and services in a high growth environment - Working knowledge of SQL Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Social network you want to login/join with: Head of Sales UK, Commerce Marketing Solutions (Senior Manager), London Client: Criteo Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: c7afbc2b4702 Job Views: 7 Posted: 18.07.2025 Expiry Date: 01.09.2025 Job Description: What You'll Do: The role of UK Head of Sales, Commerce Marketing Solutions at Criteo is an exciting and dynamic position requiring an experienced sales leader to drive results while leading a high-performing sales team. This role emphasizes large agencies (including the Big 6 and independent agencies) and enterprise-level clients in the UK. The successful candidate will strengthen Criteo's relationships with key agency partners and enterprise businesses to maximize growth opportunities. Your responsibilities will include: Agency Relationship Management: Ownership of HoldCo relationships to enable a unified Criteo approach Leading the sales team and building long-term partnerships with Big 6 agencies, selected independents, and direct advertisers Focusing on increasing adoption of Criteo's solutions, Commerce Growth, and Commerce Grid performance marketing solutions Developing deep agency relationships across multiple stakeholders and verticals Mentoring and guiding the sales team to meet ambitious targets Leading by example in market and driving new business wins Managing pipeline, forecasting, and reporting to ensure efficient sales processes Collaborating with other Criteo functions to streamline processes and enable revenue growth Enabling collaboration with the Head of Account Strategy to grow key clients and agencies Strategic Focus & Growth: Identifying core verticals for growth within agencies and navigating complex environments to drive results Providing leadership in setting strategic direction and representing Criteo at industry events Creating a robust sales strategy in collaboration with the Director Activation, UK Client Strategy & Senior Relationship Management: Maintaining senior relationships with agency prospects and clients, influencing client strategy as needed Serving as a central contact for key agency relationships, assisting with negotiations, JBPs, and agency representation Who You Are: Proven success in driving sales within digital media or adtech, especially in eCommerce, retail media, or display advertising Experience leading sales teams, mentoring, and fostering high performance Deep knowledge of advertising agencies and their workings in the AdTech space Strong communication skills, capable of persuading executive decision-makers Excellent negotiation and influencing skills for high-value deals Ability to thrive in a fast-paced, evolving environment with a startup mentality
Jul 29, 2025
Full time
Social network you want to login/join with: Head of Sales UK, Commerce Marketing Solutions (Senior Manager), London Client: Criteo Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: c7afbc2b4702 Job Views: 7 Posted: 18.07.2025 Expiry Date: 01.09.2025 Job Description: What You'll Do: The role of UK Head of Sales, Commerce Marketing Solutions at Criteo is an exciting and dynamic position requiring an experienced sales leader to drive results while leading a high-performing sales team. This role emphasizes large agencies (including the Big 6 and independent agencies) and enterprise-level clients in the UK. The successful candidate will strengthen Criteo's relationships with key agency partners and enterprise businesses to maximize growth opportunities. Your responsibilities will include: Agency Relationship Management: Ownership of HoldCo relationships to enable a unified Criteo approach Leading the sales team and building long-term partnerships with Big 6 agencies, selected independents, and direct advertisers Focusing on increasing adoption of Criteo's solutions, Commerce Growth, and Commerce Grid performance marketing solutions Developing deep agency relationships across multiple stakeholders and verticals Mentoring and guiding the sales team to meet ambitious targets Leading by example in market and driving new business wins Managing pipeline, forecasting, and reporting to ensure efficient sales processes Collaborating with other Criteo functions to streamline processes and enable revenue growth Enabling collaboration with the Head of Account Strategy to grow key clients and agencies Strategic Focus & Growth: Identifying core verticals for growth within agencies and navigating complex environments to drive results Providing leadership in setting strategic direction and representing Criteo at industry events Creating a robust sales strategy in collaboration with the Director Activation, UK Client Strategy & Senior Relationship Management: Maintaining senior relationships with agency prospects and clients, influencing client strategy as needed Serving as a central contact for key agency relationships, assisting with negotiations, JBPs, and agency representation Who You Are: Proven success in driving sales within digital media or adtech, especially in eCommerce, retail media, or display advertising Experience leading sales teams, mentoring, and fostering high performance Deep knowledge of advertising agencies and their workings in the AdTech space Strong communication skills, capable of persuading executive decision-makers Excellent negotiation and influencing skills for high-value deals Ability to thrive in a fast-paced, evolving environment with a startup mentality
Senior Commercial Manager - £65,000 - £85,000 + Bonus + Benefits The Company The Client is a UK premium retail group passionate about the outdoors and sport and are currently seeking a Senior Commercial Manager to help grow their retail media offering and drive footfall both online and in-store across media agencies and brands. The business is in a great positions and generate circa £160 mil per year, with circa £12million in profit. They are part of a larger premium retail family and have 70 - 80 UK wide stores prided on premium brand experience, and a thriving ecommerce channel. The Role Design and implement compelling retail media campaigns across our digital channels-including website, display, video, sponsored content, and in-store digital screens Driving the clients retail media strategy and driving footfall across the clients stores with their retail media offerings. Use data and insight to demonstrate clear ROI for brands and optimize campaign performance. Educate both brands and agencies on the value of integrated retail media solutions. Strike a balance between agency-led and direct brand selling-building relationships and converting opportunities across the marketing landscape. You Experience selling digital media / advertising or advertising technology to agencies, with a strong book of contacts Strong experience in retail media, digital advertising, or strategic brand partnerships, with a focus on the retail space. An AdTech business or digital publisher/Media owner background. Excellent data-driven mindset, with the ability to measure and communicate impact. Outstanding communication and presentation skills-comfortable engaging with senior stakeholders at agencies and brands. A proactive, collaborative approach within a supportive, growth-oriented team culture. This role will be based in Kemble. This is a hybrid role, ideally three days per week (easy 1 hour commute via Paddington+ client/agency meetings in London can also count as a day in the office.) Apply Now Please get in touch directly on with your CV and let me know why you think you are a good fit - I would love hear from you! You can apply for this role now by sending us your CV, emailing and / or calling us now! Don't forget to register as a candidate too. Penelope Ward - Consultant- Media and Ad Tech Sales Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Jul 29, 2025
Full time
Senior Commercial Manager - £65,000 - £85,000 + Bonus + Benefits The Company The Client is a UK premium retail group passionate about the outdoors and sport and are currently seeking a Senior Commercial Manager to help grow their retail media offering and drive footfall both online and in-store across media agencies and brands. The business is in a great positions and generate circa £160 mil per year, with circa £12million in profit. They are part of a larger premium retail family and have 70 - 80 UK wide stores prided on premium brand experience, and a thriving ecommerce channel. The Role Design and implement compelling retail media campaigns across our digital channels-including website, display, video, sponsored content, and in-store digital screens Driving the clients retail media strategy and driving footfall across the clients stores with their retail media offerings. Use data and insight to demonstrate clear ROI for brands and optimize campaign performance. Educate both brands and agencies on the value of integrated retail media solutions. Strike a balance between agency-led and direct brand selling-building relationships and converting opportunities across the marketing landscape. You Experience selling digital media / advertising or advertising technology to agencies, with a strong book of contacts Strong experience in retail media, digital advertising, or strategic brand partnerships, with a focus on the retail space. An AdTech business or digital publisher/Media owner background. Excellent data-driven mindset, with the ability to measure and communicate impact. Outstanding communication and presentation skills-comfortable engaging with senior stakeholders at agencies and brands. A proactive, collaborative approach within a supportive, growth-oriented team culture. This role will be based in Kemble. This is a hybrid role, ideally three days per week (easy 1 hour commute via Paddington+ client/agency meetings in London can also count as a day in the office.) Apply Now Please get in touch directly on with your CV and let me know why you think you are a good fit - I would love hear from you! You can apply for this role now by sending us your CV, emailing and / or calling us now! Don't forget to register as a candidate too. Penelope Ward - Consultant- Media and Ad Tech Sales Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Product at Trainline Are you passionate about product-led growth and want to take a central role in leading the travel App across the UK & Europe? If so, then this could be the perfect job for you! Trainline believe in providing a friction free end-to-end travel experience from searching for a journey, taking the train, to enjoying the stay at the destination. We are a fast-growing consumer business that operates all across Europe - with widespread usage in the UK, France, Italy and Spain. With millions of weekly active customers, we are the no.1 travel app among train travelers across Europe. We are currently looking for a Senior Product Manager to work as part of our UK Supply team. The Supply team owns the systems and strategies that power our ticketing inventory, from providing search results to post-sales operations, and is therefore a core part of the Trainline product. By navigating the complexities of the UK rail ecosystem, they ensure we offer the right fares at the best price for our customers. This is a fantastic opportunity for someone looking to take on significant challenges in a fast-paced environment and play a key role in driving growth for the Uk market, which is our biggest business unit. If you're passionate about improving the UK inventory and customer experience, and want to work with experienced leaders in a market-leading tech company, this role is for you. In this role as the Senior Product Manager for UK Supply at Trainline, you will Own the scope for our entire UK rail inventory, including train fares, seat availability, and ticket types across our consumer platform, business products, and agent tooling. Lead the strategy and execution of the UK rail inventory roadmap, working cross-functionally with Engineering, Data, Design, Industry Operations, and other Product teams to deliver key initiatives, improve how we surface inventory, and ensure compliance with industry requirements. Define and drive the team's OKRs and KPIs, ensuring they align with company goals and position you as the go-to person for everything related to UK rail supply. Lead a squad of Engineers focused on delivering best-in-class inventory and customer experience across our various channels, partnering with Data and UX for it. Collaborate closely with stakeholders and functions across our commercial, industry relations, legal, customer support and brand teams to drive alignment and consensus across critical topics and initiatives Build strong relationships with our external industry partners Have your finger on the pulse on the competition across the UK market, especially around recent new entrants as well as staying close to the proposed plans from the UK government around the Great British Railways (GBR) state-owned retailing proposal Balance competing priorities by leveraging data, business insights, and strong product instincts to effectively determine where to make bets. Partner with product teams member across our EU inventories and Supply platform teams to drive alignment across our supply estate Live the Trainline values and behaviours, fostering a collaborative and high-performing Product and Engineering culture. We'd love to hear from you if you have A track record of driving meaningful improvements and consistent delivery across complex and sometimes technical areas while caring and improving for customer experience Proven experience in a Product Management role in a fast-paced eCommerce, Travel, Marketplace, or Technology environment where you've had to make critical decisions that impact customers at scale. Strong instincts and product leadership skills - knowing when to push forward, when to pivot, and how to focus on the highest-impact opportunities. Experience working with cross-functional teams, including Data Science, UX and Engineering, to create a seamless customer experience Ideally worked in or have some knowledge around the inner workings of the UK rail industry and are familiar with key concepts around retailing, fares, ticket types, and the various product offering Strong analytical thinking and decision-making skills, with the ability to leverage quantitative and qualitative insights to drive product success. Worked with technical products ( i.e. APIs) and feel comfortable operating in technical contexts at times, interacting closely with engineering and architecture teams Hands-on experience working with Agile frameworks, writing user stories, setting sprint goals, defining acceptance criterias and setting/ tracking product metrics More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Jul 29, 2025
Full time
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Product at Trainline Are you passionate about product-led growth and want to take a central role in leading the travel App across the UK & Europe? If so, then this could be the perfect job for you! Trainline believe in providing a friction free end-to-end travel experience from searching for a journey, taking the train, to enjoying the stay at the destination. We are a fast-growing consumer business that operates all across Europe - with widespread usage in the UK, France, Italy and Spain. With millions of weekly active customers, we are the no.1 travel app among train travelers across Europe. We are currently looking for a Senior Product Manager to work as part of our UK Supply team. The Supply team owns the systems and strategies that power our ticketing inventory, from providing search results to post-sales operations, and is therefore a core part of the Trainline product. By navigating the complexities of the UK rail ecosystem, they ensure we offer the right fares at the best price for our customers. This is a fantastic opportunity for someone looking to take on significant challenges in a fast-paced environment and play a key role in driving growth for the Uk market, which is our biggest business unit. If you're passionate about improving the UK inventory and customer experience, and want to work with experienced leaders in a market-leading tech company, this role is for you. In this role as the Senior Product Manager for UK Supply at Trainline, you will Own the scope for our entire UK rail inventory, including train fares, seat availability, and ticket types across our consumer platform, business products, and agent tooling. Lead the strategy and execution of the UK rail inventory roadmap, working cross-functionally with Engineering, Data, Design, Industry Operations, and other Product teams to deliver key initiatives, improve how we surface inventory, and ensure compliance with industry requirements. Define and drive the team's OKRs and KPIs, ensuring they align with company goals and position you as the go-to person for everything related to UK rail supply. Lead a squad of Engineers focused on delivering best-in-class inventory and customer experience across our various channels, partnering with Data and UX for it. Collaborate closely with stakeholders and functions across our commercial, industry relations, legal, customer support and brand teams to drive alignment and consensus across critical topics and initiatives Build strong relationships with our external industry partners Have your finger on the pulse on the competition across the UK market, especially around recent new entrants as well as staying close to the proposed plans from the UK government around the Great British Railways (GBR) state-owned retailing proposal Balance competing priorities by leveraging data, business insights, and strong product instincts to effectively determine where to make bets. Partner with product teams member across our EU inventories and Supply platform teams to drive alignment across our supply estate Live the Trainline values and behaviours, fostering a collaborative and high-performing Product and Engineering culture. We'd love to hear from you if you have A track record of driving meaningful improvements and consistent delivery across complex and sometimes technical areas while caring and improving for customer experience Proven experience in a Product Management role in a fast-paced eCommerce, Travel, Marketplace, or Technology environment where you've had to make critical decisions that impact customers at scale. Strong instincts and product leadership skills - knowing when to push forward, when to pivot, and how to focus on the highest-impact opportunities. Experience working with cross-functional teams, including Data Science, UX and Engineering, to create a seamless customer experience Ideally worked in or have some knowledge around the inner workings of the UK rail industry and are familiar with key concepts around retailing, fares, ticket types, and the various product offering Strong analytical thinking and decision-making skills, with the ability to leverage quantitative and qualitative insights to drive product success. Worked with technical products ( i.e. APIs) and feel comfortable operating in technical contexts at times, interacting closely with engineering and architecture teams Hands-on experience working with Agile frameworks, writing user stories, setting sprint goals, defining acceptance criterias and setting/ tracking product metrics More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Senior Partner Manager - Luxury On Trade & Independent Retail We're a multi-award-winning drinks and technology start-up on a mission to disrupt the drinks industry. We're re-imagining online drinks retail from the ground up, using cutting edge technology and fanatical customer service to build a company we want to be customers of and create unexpected delight as we help people explore, buy and enjoy high end whisky and other spirits. In everything we do, we are disruptive innovators; it is baked into our DNA to challenge orthodoxy and received wisdom wherever we find it. The role: As a commercially astute and strategically minded individual, you'll cultivate and expand key Luxury On-Trade accounts across central London, fostering strong brand relationships and driving success. You will also lead the distribution and growth of Maverick Drinks' brand portfolio within the luxury and independent retail channels, acting as a consultant to the trade and guiding customers on their craft spirits journey. Primary tasks and responsibilities Drive and evolve the luxury On-Trade and independent retail strategy in line with Master of Malt Trade and Maverick Drinks' broader objectives. Develop and implement joint business plans to exceed growth targets within the luxury channel. Oversee all commercial elements, including forecasting, A&P investment, and ensuring marketing activity delivers strong return on investment. Apply category knowledge in craft and fine spirits to provide actionable insights, support ranging decisions, and elevate brand presence. Increase distribution, visibility, and rate of sale for the Maverick Drinks core range, using key listings to unlock further portfolio opportunities. Manage and grow luxury On-Trade accounts in central London, fostering strong relationships and delivering consistent brand performance. Act as an eCommerce consultant for specialist luxury and independent retailers, driving customer profitability and strategic growth. Collaborate with internal teams, including brand ambassadors, to deliver impactful training on product, brand, and category that adds value for trade partners. Identify and develop new opportunities within your account base, creating compelling category-led propositions tailored to the craft spirits sector. Represent the brand at industry events and trade shows to build relationships, influence key stakeholders, and unlock new business opportunities. Proven track record managing key accounts in the luxury on-trade and independent retail sector, with the ability to demonstrate performance. Solid experience in national account management within the UK spirits industry. Extensive knowledge and experience managing luxury and independent retailers, including strategic planning and marketing. Successful track record of delivering NPD launches within the spirits category. Strong understanding of the UK spirits market, particularly with an off-trade focus. Comprehensive product knowledge across spirits categories, with a preference for experience in craft spirits. Ability to deliver value at all levels of customer hierarchy, particularly with senior stakeholders. Strong commercial acumen, numeracy skills, and the ability to identify growth opportunities. Exceptional negotiation and P&L management skills, with experience in financial analysis and category development. Full UK driving licence required as the role is field-based and will involve nationwide travel. Excellent organisational skills and the ability to prioritise effectively in a fast-paced environment. Strong sense of ownership and the ability to work independently and as part of a team. Wine & Spirit Education Trust (WSET) Qualification at Higher Level would be desirable Familiarity with Google Suite of apps We're all about boundless curiosity, so you'll discover loads of opportunities to spark your creative flair and work along-side unreal talent who all have the same job description, to 'Make Atom Successful.' Trust is at the epicentre of all that we can do, so you'll work in a transparent and honest environment where we have each other's backs, and be free of aging corporate policies and rules. Life here's about so much more than pay and benefits - you might get a slightly higher salary if you cram onto an expensive, crowded commuter train into the city, but you'll struggle to find a company with the flex, agility and unique-ness that we have. In short, we've got you covered financially but if money is your main driver, we're not for you. We hate waste in all of it's forms and time is no different, so we're focused on productivity and output rather than when or where you work, or what you wear into the office - you can come in fancy dress for all we care! This means that although we can't promise anything, flexible working options are built into our DNA. Along with the stuff you get for turning up to work each day (think private healthcare scheme, unlimited annual leave, pension, cycle-2-work, eye care, enhanced maternity & paternity leave, free food, drinks and parking at the office), you'll also get a healthy staff discount on our world-class range (just in case that makes a difference). We don't sit still, and there's a lot more to come Apply now if you want to join us.
Jul 28, 2025
Full time
Senior Partner Manager - Luxury On Trade & Independent Retail We're a multi-award-winning drinks and technology start-up on a mission to disrupt the drinks industry. We're re-imagining online drinks retail from the ground up, using cutting edge technology and fanatical customer service to build a company we want to be customers of and create unexpected delight as we help people explore, buy and enjoy high end whisky and other spirits. In everything we do, we are disruptive innovators; it is baked into our DNA to challenge orthodoxy and received wisdom wherever we find it. The role: As a commercially astute and strategically minded individual, you'll cultivate and expand key Luxury On-Trade accounts across central London, fostering strong brand relationships and driving success. You will also lead the distribution and growth of Maverick Drinks' brand portfolio within the luxury and independent retail channels, acting as a consultant to the trade and guiding customers on their craft spirits journey. Primary tasks and responsibilities Drive and evolve the luxury On-Trade and independent retail strategy in line with Master of Malt Trade and Maverick Drinks' broader objectives. Develop and implement joint business plans to exceed growth targets within the luxury channel. Oversee all commercial elements, including forecasting, A&P investment, and ensuring marketing activity delivers strong return on investment. Apply category knowledge in craft and fine spirits to provide actionable insights, support ranging decisions, and elevate brand presence. Increase distribution, visibility, and rate of sale for the Maverick Drinks core range, using key listings to unlock further portfolio opportunities. Manage and grow luxury On-Trade accounts in central London, fostering strong relationships and delivering consistent brand performance. Act as an eCommerce consultant for specialist luxury and independent retailers, driving customer profitability and strategic growth. Collaborate with internal teams, including brand ambassadors, to deliver impactful training on product, brand, and category that adds value for trade partners. Identify and develop new opportunities within your account base, creating compelling category-led propositions tailored to the craft spirits sector. Represent the brand at industry events and trade shows to build relationships, influence key stakeholders, and unlock new business opportunities. Proven track record managing key accounts in the luxury on-trade and independent retail sector, with the ability to demonstrate performance. Solid experience in national account management within the UK spirits industry. Extensive knowledge and experience managing luxury and independent retailers, including strategic planning and marketing. Successful track record of delivering NPD launches within the spirits category. Strong understanding of the UK spirits market, particularly with an off-trade focus. Comprehensive product knowledge across spirits categories, with a preference for experience in craft spirits. Ability to deliver value at all levels of customer hierarchy, particularly with senior stakeholders. Strong commercial acumen, numeracy skills, and the ability to identify growth opportunities. Exceptional negotiation and P&L management skills, with experience in financial analysis and category development. Full UK driving licence required as the role is field-based and will involve nationwide travel. Excellent organisational skills and the ability to prioritise effectively in a fast-paced environment. Strong sense of ownership and the ability to work independently and as part of a team. Wine & Spirit Education Trust (WSET) Qualification at Higher Level would be desirable Familiarity with Google Suite of apps We're all about boundless curiosity, so you'll discover loads of opportunities to spark your creative flair and work along-side unreal talent who all have the same job description, to 'Make Atom Successful.' Trust is at the epicentre of all that we can do, so you'll work in a transparent and honest environment where we have each other's backs, and be free of aging corporate policies and rules. Life here's about so much more than pay and benefits - you might get a slightly higher salary if you cram onto an expensive, crowded commuter train into the city, but you'll struggle to find a company with the flex, agility and unique-ness that we have. In short, we've got you covered financially but if money is your main driver, we're not for you. We hate waste in all of it's forms and time is no different, so we're focused on productivity and output rather than when or where you work, or what you wear into the office - you can come in fancy dress for all we care! This means that although we can't promise anything, flexible working options are built into our DNA. Along with the stuff you get for turning up to work each day (think private healthcare scheme, unlimited annual leave, pension, cycle-2-work, eye care, enhanced maternity & paternity leave, free food, drinks and parking at the office), you'll also get a healthy staff discount on our world-class range (just in case that makes a difference). We don't sit still, and there's a lot more to come Apply now if you want to join us.
Software Development Manager, Payment Fraud Prevention Want to join a team that saves tens of millions of dollars per year for Amazon, and uses cutting edge technology, including machine learning and statistical modeling techniques, data mining and big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe? We have an exciting opportunity within the Payment Fraud Prevention team to build the next generation of engineering systems to address abuse of Amazon's customer-first policies that will impact multiple Amazon businesses across the globe. Key job responsibilities Leadership Abilities with a Proven track record of leading with empathy, high-performing software development teams to successful outcomes. Ability to inspire, motivate, and develop sustainable engineering culture. Learning Agility: Demonstrates a quick learning curve and adaptability to new technologies and business domains. Strong owner capable of working autonomously to drive progress on key initiatives from Inception to launch. Fast-Paced Execution who thrives in a time-sensitive environment where rapid delivery is critical to business success. Adept at prioritizing, planning, and delivering against timelines. Business Acumen: Strong business judgment to make prudent technology choices that support strategic objectives with Ability to balance technical complexity with practical, customer-centric decision making. A day in the life Lead a talented team of Software Development Engineers in the delivery of key product features and enhancements that drive critical business metrics. Oversee the development of solutions across a diverse technology stack, including service-oriented architecture, UI frameworks, big data, and AI/ML. Shape the product direction by working closely with Principal Engineers to evolve the design and architecture of the team's products. Establish and uphold high standards for software quality and engineering processes. Provide technical leadership and direction to your team of seasoned Software Engineers. About the team The BRP (Buyer Risk Prevention) team has a worldwide reputation as the in eCommerce Fraud and Abuse Prevention. Trust and Safety of our customers comes first. Always! We thrive on maintaining the highest bar of customer experience while we deliver on those tenets. The Abuse Prevention Team, a group within BRP, strives to protect Amazon businesses exposed to customer abuse while maintaining the highest level of customer experience for our good customers. This means building highly sophisticated, data-centric systems that can detect abusive patterns across millions of transactions. We build highly scalable, flexible and distributed systems that utilize the power of data at every step - compute predictive variables, build models using machine learning algorithms and plug into different pipelines to prevent abusive transactions from taking place. As Amazon businesses grow and abusers morph to find new ways to take undue advantage of our liberal policies, our engineers and data scientists are constantly innovating to stay ahead of the game and protect Amazon and our customers. BASIC QUALIFICATIONS 7+ years of engineering experience. 3+ years of engineering team management experience. 8+ years of leading the definition and development of multi tier web services experience. Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations. Experience partnering with product or program management teams. PREFERRED QUALIFICATIONS Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy. Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jul 28, 2025
Full time
Software Development Manager, Payment Fraud Prevention Want to join a team that saves tens of millions of dollars per year for Amazon, and uses cutting edge technology, including machine learning and statistical modeling techniques, data mining and big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe? We have an exciting opportunity within the Payment Fraud Prevention team to build the next generation of engineering systems to address abuse of Amazon's customer-first policies that will impact multiple Amazon businesses across the globe. Key job responsibilities Leadership Abilities with a Proven track record of leading with empathy, high-performing software development teams to successful outcomes. Ability to inspire, motivate, and develop sustainable engineering culture. Learning Agility: Demonstrates a quick learning curve and adaptability to new technologies and business domains. Strong owner capable of working autonomously to drive progress on key initiatives from Inception to launch. Fast-Paced Execution who thrives in a time-sensitive environment where rapid delivery is critical to business success. Adept at prioritizing, planning, and delivering against timelines. Business Acumen: Strong business judgment to make prudent technology choices that support strategic objectives with Ability to balance technical complexity with practical, customer-centric decision making. A day in the life Lead a talented team of Software Development Engineers in the delivery of key product features and enhancements that drive critical business metrics. Oversee the development of solutions across a diverse technology stack, including service-oriented architecture, UI frameworks, big data, and AI/ML. Shape the product direction by working closely with Principal Engineers to evolve the design and architecture of the team's products. Establish and uphold high standards for software quality and engineering processes. Provide technical leadership and direction to your team of seasoned Software Engineers. About the team The BRP (Buyer Risk Prevention) team has a worldwide reputation as the in eCommerce Fraud and Abuse Prevention. Trust and Safety of our customers comes first. Always! We thrive on maintaining the highest bar of customer experience while we deliver on those tenets. The Abuse Prevention Team, a group within BRP, strives to protect Amazon businesses exposed to customer abuse while maintaining the highest level of customer experience for our good customers. This means building highly sophisticated, data-centric systems that can detect abusive patterns across millions of transactions. We build highly scalable, flexible and distributed systems that utilize the power of data at every step - compute predictive variables, build models using machine learning algorithms and plug into different pipelines to prevent abusive transactions from taking place. As Amazon businesses grow and abusers morph to find new ways to take undue advantage of our liberal policies, our engineers and data scientists are constantly innovating to stay ahead of the game and protect Amazon and our customers. BASIC QUALIFICATIONS 7+ years of engineering experience. 3+ years of engineering team management experience. 8+ years of leading the definition and development of multi tier web services experience. Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations. Experience partnering with product or program management teams. PREFERRED QUALIFICATIONS Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy. Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds As a manager of the Identity team, you will take the Authentication charter to next level. You will be responsible for large, multi-year initiatives, while finding the right balance between building for immediate needs and building sustainable architectures. You will lead a software development team to meet challenging authentication and security related goals, and help us stay ahead of future challenges. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the best practices that enable a quality product. You are expected to be a hands-on technical manager who understands and sets a high bar for all parts of the software development and deployment life-cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Software Development Manager for Amazon's eCommerce Platform Identity Services group. Key job responsibilities • Lead engineering team in executing against project plans, and delivery commitments. • Delivery of high-quality, scalable software on-time and on-budget. • Define, implement, and maintain a coherent, progressive development strategy for our product line. • Evolve the software engineering practice within the organization • Drive the organization development by hiring, and developing talent within the group. • Conduct performance reviews of team members. • Translate business, functional, and technical requirements into detailed project plans. • Define our technical culture, and help build a fast-growing team About the team Identity Services' mission is to deliver the world's most secure, convenient, and intuitive Identity experience. We own backend functionality for customer authentication, customer attributes, profiles for customers sharing a single account (PCA), and household relationships, across all web, mobile, and device apps worldwide. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds As a manager of the Identity team, you will take the Authentication charter to next level. You will be responsible for large, multi-year initiatives, while finding the right balance between building for immediate needs and building sustainable architectures. You will lead a software development team to meet challenging authentication and security related goals, and help us stay ahead of future challenges. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the best practices that enable a quality product. You are expected to be a hands-on technical manager who understands and sets a high bar for all parts of the software development and deployment life-cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Software Development Manager for Amazon's eCommerce Platform Identity Services group. Key job responsibilities • Lead engineering team in executing against project plans, and delivery commitments. • Delivery of high-quality, scalable software on-time and on-budget. • Define, implement, and maintain a coherent, progressive development strategy for our product line. • Evolve the software engineering practice within the organization • Drive the organization development by hiring, and developing talent within the group. • Conduct performance reviews of team members. • Translate business, functional, and technical requirements into detailed project plans. • Define our technical culture, and help build a fast-growing team About the team Identity Services' mission is to deliver the world's most secure, convenient, and intuitive Identity experience. We own backend functionality for customer authentication, customer attributes, profiles for customers sharing a single account (PCA), and household relationships, across all web, mobile, and device apps worldwide. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Jul 28, 2025
Full time
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Snr Agency Development Manager, UK - Agency Job ID: Amazon Online UK Limited Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (Sponsored Products, Sponsored Brands and Sponsored Display), enterprise ad tech (Amazon DSP, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Prime Video ads, UEFA Champions League, FreeVee, Prime Video sponsorships, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Direct. We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek a seasoned professional to join the UK Agency Development organisation. Senior Agency Development Managers (ADM) own the Amazon / Agency relationships at the most senior level. ADMs are tasked with accelerating Amazon Advertising revenue, increasing Amazon Ads products, tool and technology adoption and increasing the active advertiser base in each agency. Candidates must be excellent communicators, experienced at operating at all levels, strategic thinkers, and able to earn the trust of partners across Amazon and our agency clients. You must be able to make data-driven decisions, set and achieve challenging goals, and have the ability to "think big." In addition, you should be comfortable with complex data sets and have the ability to invent and simplify for customers. Key job responsibilities Key job responsibilities Act as a thought leader and influencer within Amazon Ads. • Develop new, senior agency relationships from scratch, in order to build structured and broad plans to develop agency partner business across ecommerce, entertainment and ad tech products. • Drive the overall partnership, vision, and value proposition to grow our agency revenues, specifically in Video and Streaming TV. • Create and execute cross-team project plans. • Build and execute a detailed engagement strategy. • Identify opportunities for agency collaboration around large-scale creative solutions. • Liaise with global and technology teams to identify transformative opportunities for agency partnerships and product development. BASIC QUALIFICATIONS - Experience in B2B sales - Experience in selling cost-per-click advertising (search engine marketing) - Experience building customer relationships - Experience working in a sales role - Knowledge of digital marketplace and understanding of the video competitive landscape PREFERRED QUALIFICATIONS - Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion - Experience using data and metrics to measure impact and determine improvements - Knowledge of key buyers of global video, display and content advertising solutions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Snr Agency Development Manager, UK - Agency Job ID: Amazon Online UK Limited Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (Sponsored Products, Sponsored Brands and Sponsored Display), enterprise ad tech (Amazon DSP, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Prime Video ads, UEFA Champions League, FreeVee, Prime Video sponsorships, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Direct. We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek a seasoned professional to join the UK Agency Development organisation. Senior Agency Development Managers (ADM) own the Amazon / Agency relationships at the most senior level. ADMs are tasked with accelerating Amazon Advertising revenue, increasing Amazon Ads products, tool and technology adoption and increasing the active advertiser base in each agency. Candidates must be excellent communicators, experienced at operating at all levels, strategic thinkers, and able to earn the trust of partners across Amazon and our agency clients. You must be able to make data-driven decisions, set and achieve challenging goals, and have the ability to "think big." In addition, you should be comfortable with complex data sets and have the ability to invent and simplify for customers. Key job responsibilities Key job responsibilities Act as a thought leader and influencer within Amazon Ads. • Develop new, senior agency relationships from scratch, in order to build structured and broad plans to develop agency partner business across ecommerce, entertainment and ad tech products. • Drive the overall partnership, vision, and value proposition to grow our agency revenues, specifically in Video and Streaming TV. • Create and execute cross-team project plans. • Build and execute a detailed engagement strategy. • Identify opportunities for agency collaboration around large-scale creative solutions. • Liaise with global and technology teams to identify transformative opportunities for agency partnerships and product development. BASIC QUALIFICATIONS - Experience in B2B sales - Experience in selling cost-per-click advertising (search engine marketing) - Experience building customer relationships - Experience working in a sales role - Knowledge of digital marketplace and understanding of the video competitive landscape PREFERRED QUALIFICATIONS - Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion - Experience using data and metrics to measure impact and determine improvements - Knowledge of key buyers of global video, display and content advertising solutions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. As our Engineering Head of eCommerce, you lead the teams responsible for the delivery of our eCommerce marketplace products. You will drive the implementation and execution of our eCommerce initiatives, ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a highly skilled Engineering team toward the creation of a global marketplace meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the e-commerce capabilities, aligning with the trend towards personalised mobile-first shopping experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance, particularly for high-traffic events. Ensure compliance with international financial laws and security standards, integrating appropriate solutions for global payments. Set a high bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience in leading and managing large teams or projects in an eCommerce environment with Gross Merchandise Value above $500M. Deep understanding of global payment and regulations related to eCommerce platforms. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customer engagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online screening interview with the Senior Talent Partner Interview with the Group Director of Engineering and Director of Engineering (App & Merchant Experience) Final interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway Edenred, we encourage all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences because we truly believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Jul 27, 2025
Full time
Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. As our Engineering Head of eCommerce, you lead the teams responsible for the delivery of our eCommerce marketplace products. You will drive the implementation and execution of our eCommerce initiatives, ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape. You will guide a highly skilled Engineering team toward the creation of a global marketplace meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes. Key Responsibilities Lead initiatives to enhance the e-commerce capabilities, aligning with the trend towards personalised mobile-first shopping experiences. Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies. Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases. Implement best practices in coding, testing, and maintenance to enhance system scalability and performance, particularly for high-traffic events. Ensure compliance with international financial laws and security standards, integrating appropriate solutions for global payments. Set a high bar for software engineering excellence, emphasizing efficiency, performance optimization, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. Skills Proven experience in leading and managing large teams or projects in an eCommerce environment with Gross Merchandise Value above $500M. Deep understanding of global payment and regulations related to eCommerce platforms. Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customer engagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and vendors. Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence. The Interview Process Online screening interview with the Senior Talent Partner Interview with the Group Director of Engineering and Director of Engineering (App & Merchant Experience) Final interview with the CTO and CPO Be comfortable. Be you. At Reward Gateway Edenred, we encourage all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences because we truly believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department stores and grocery brands, with annual sales exceeding £12B. Our Engineering practice comprises over 80 teams working on Cloud Platforms, Mobile Apps, E-Commerce functionality, and Machine Learning. We foster a collaborative environment where knowledge sharing and continuous learning are prioritized. We support our Engineers to enhance their skills and stay updated with the latest technologies. John Lewis E-Commerce & Digital aims to deliver a leading digital customer experience across web and mobile apps, along with omnichannel services supporting in-store and contact center assisted service. Given that over 50% of our revenue is digital, technology is vital to our business. Our systems are built on a domain-driven microservice architecture hosted on an award-winning digital platform, utilizing composable SaaS solutions and legacy applications that are actively being modernized. These systems must be highly available, resilient, performant, secure, adaptable, and scalable to meet customer needs and business agility. Learn more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type: Permanent Salary: £75,000 - £140,000 Flexible Working: Hybrid role, primarily from home (UK) and London Head Office, with occasional visits to other locations as needed. Most engineers visit the office once or twice a month, with some requiring more frequent attendance. Offices are open five days a week for those who prefer more regular in-office work. Key Responsibilities Align engineering strategy and roadmap for John Lewis E-Commerce & Digital with business objectives. Influence operational decisions, team management practices, and engineering practices to ensure they support the broader Partnership strategy. Revisit legacy microservices and technology, extending digital tech into stores. Collaborate with stakeholders including Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Architects, as well as other Principal Engineers and specialist teams. Drive the delivery of innovative software solutions, working with teams to develop complex, high-quality, performant software. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience implementing package solutions in complex environments. Leadership experience across multiple teams, working with senior stakeholders and influencing significant investments. Knowledge of architectural styles such as microservices and integration patterns like RESTful, streams, event-based models. Techniques to enhance system resilience, performance, security, and evolvability. Experience applying Lean and Systems Thinking techniques. Desirable skills/experience E-Commerce or Retail experience. Experience working with legacy systems. Hands-on software engineering background. Experience in engineering management or enterprise architecture roles. Next Steps Complete the application form with CV upload and questions. Refresh the page to ensure completion before the deadline. Successful candidates will undergo screening, formal, and informal interviews. Inform us of any adjustments needed for the recruitment process. The Partnership We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We're committed to building a happier world through innovation, diversity, and shared ownership. We foster an environment where everyone can thrive and be themselves. As Partners, we make a difference and own our success. Important points: Some roles require pre-employment vetting, including DBS checks and financial probity assessments. Apply promptly as vacancies may close early if filled. We support flexible working arrangements, including flexible hours, job sharing, and shorter contracts. Discuss your needs with the hiring manager.
Jul 27, 2025
Full time
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department stores and grocery brands, with annual sales exceeding £12B. Our Engineering practice comprises over 80 teams working on Cloud Platforms, Mobile Apps, E-Commerce functionality, and Machine Learning. We foster a collaborative environment where knowledge sharing and continuous learning are prioritized. We support our Engineers to enhance their skills and stay updated with the latest technologies. John Lewis E-Commerce & Digital aims to deliver a leading digital customer experience across web and mobile apps, along with omnichannel services supporting in-store and contact center assisted service. Given that over 50% of our revenue is digital, technology is vital to our business. Our systems are built on a domain-driven microservice architecture hosted on an award-winning digital platform, utilizing composable SaaS solutions and legacy applications that are actively being modernized. These systems must be highly available, resilient, performant, secure, adaptable, and scalable to meet customer needs and business agility. Learn more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type: Permanent Salary: £75,000 - £140,000 Flexible Working: Hybrid role, primarily from home (UK) and London Head Office, with occasional visits to other locations as needed. Most engineers visit the office once or twice a month, with some requiring more frequent attendance. Offices are open five days a week for those who prefer more regular in-office work. Key Responsibilities Align engineering strategy and roadmap for John Lewis E-Commerce & Digital with business objectives. Influence operational decisions, team management practices, and engineering practices to ensure they support the broader Partnership strategy. Revisit legacy microservices and technology, extending digital tech into stores. Collaborate with stakeholders including Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Architects, as well as other Principal Engineers and specialist teams. Drive the delivery of innovative software solutions, working with teams to develop complex, high-quality, performant software. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience implementing package solutions in complex environments. Leadership experience across multiple teams, working with senior stakeholders and influencing significant investments. Knowledge of architectural styles such as microservices and integration patterns like RESTful, streams, event-based models. Techniques to enhance system resilience, performance, security, and evolvability. Experience applying Lean and Systems Thinking techniques. Desirable skills/experience E-Commerce or Retail experience. Experience working with legacy systems. Hands-on software engineering background. Experience in engineering management or enterprise architecture roles. Next Steps Complete the application form with CV upload and questions. Refresh the page to ensure completion before the deadline. Successful candidates will undergo screening, formal, and informal interviews. Inform us of any adjustments needed for the recruitment process. The Partnership We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We're committed to building a happier world through innovation, diversity, and shared ownership. We foster an environment where everyone can thrive and be themselves. As Partners, we make a difference and own our success. Important points: Some roles require pre-employment vetting, including DBS checks and financial probity assessments. Apply promptly as vacancies may close early if filled. We support flexible working arrangements, including flexible hours, job sharing, and shorter contracts. Discuss your needs with the hiring manager.
