Responsibilities
- Customer Centricity: Drive positive customer satisfaction and become a trusted advisor. Develop and expand impactful relationships with customer and partner architects, TDMs, and business stakeholders. Provide direction to TDMs and bridge the gap between TDMs and BDMs.
- Business Impact: Grow consumption (Cloud & Customer Success contracts) by developing opportunities that drive customer success and help customers derive value from their Microsoft investments. Resolve customer blockers by leveraging Microsoft Cloud and your expertise. Identify industry trends, gather customer insights, and map solutions to customer outcomes.
- Technical Leadership: Align individual skills with team and customer success goals. Accelerate customer outcomes by sharing expertise, contributing to IP, and connecting gaps across business and technology areas to improve solutions at scale.
Qualifications
Required Qualifications: Bachelor's degree in relevant fields and experience in Microsoft cloud technologies or equivalent customer-facing experience in cloud transformation projects.
Preferred Qualifications: Certifications in cloud technologies or change management, master's degree, 4+ years consulting experience, and experience with agile, SRE, cloud engineering, FinOps, AI, security, compliance, and business value communication. Certifications like Azure Administrator, Azure Security Engineer, DevOps Engineer Expert, Azure AI Engineer, or PROSCI are advantageous.
Microsoft is an equal opportunity employer and provides accommodations for applicants with disabilities.