Senior Technical Manager - 12 Month Fix Term Contract South West London £90,000 - £100,000 + Package I am recruiting for a strong to join a leading developer and work on a reinforced concrete frame scheme in . The should have experience managing concrete frame projects through to completion, ideally with internal managerial experience. The role is initially a 12 , with interviews happening next week with a start date of June/July. Roles & Responsibilities A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching. Passionate about customer satisfaction, house building and construction, with a focus on high standards and excellence. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, professional practices and site operators, both internal and external to the company. An understanding of the construction process involving JCT forms of contract. Experience using a document management system Experience in a Senior technical Manager / Technical Manager role
Jul 31, 2025
Full time
Senior Technical Manager - 12 Month Fix Term Contract South West London £90,000 - £100,000 + Package I am recruiting for a strong to join a leading developer and work on a reinforced concrete frame scheme in . The should have experience managing concrete frame projects through to completion, ideally with internal managerial experience. The role is initially a 12 , with interviews happening next week with a start date of June/July. Roles & Responsibilities A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching. Passionate about customer satisfaction, house building and construction, with a focus on high standards and excellence. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, professional practices and site operators, both internal and external to the company. An understanding of the construction process involving JCT forms of contract. Experience using a document management system Experience in a Senior technical Manager / Technical Manager role
Business Support Officer Location: 1 Catford Road, Catford, London, SE6 4RU Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 23.49 per hour Job Ref: OR9443 Main Purpose Of The Job Provide customer-focused, efficient, and effective administrative support to the Strategic Transport and Highways team, including project support where required. Deliver a wide range of both routine and more complex administrative tasks to support the effective and efficient delivery of services within the team. Support the accuracy, maintenance, and development of data and information systems in response to changing needs and ensure effective implementation and review. Provide ongoing support and guidance to the Admin Officers. Summary Of Responsibilities And Personal Duties Support, guide, and mentor Admin Assistants on all aspects of the work, including providing input into the PES process as required. Receive, sort, and distribute incoming and outgoing post via electronic systems for the division. File records accurately and maintain electronic or paper filing systems. Photocopy, scan, and index documents to ensure information can be distributed to intended recipients. Collate, print, and distribute documents or materials as required by the team. Take accurate minutes or notes at meetings, panels, or other events, ensuring confidentiality is maintained at all times. Support the maintenance of records and monitoring for service budgets and contract registers. Manage all internal queries and information requests, including more complex casework. Raise Purchase Orders (POs) and process invoices, authenticating invoices and payments per the Council s financial procedures and regulations. Undertake general office management tasks, supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments, and maintaining corporate registers or contract lists. Research and collate information for complaints and Freedom of Information (FOI) requests, supporting Team and Service Managers, and liaising with staff and managers to ensure deadlines are met. Coordinate recruitment activity for temporary and permanent staff in conjunction with individual services and HR. Coordinate induction and training sessions for new staff within the department. Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required. Order and issue stationery, supplies, and other equipment following standard approval processes and ensuring the safe and secure storage of items. Receive deliveries and check goods received against purchase order forms. Manage both routine and more complex enquiries from customers via telephone, face-to-face, web, or email in a sensitive, courteous, and professional manner. Provide basic information on services, processes, or legislation/procedures and signpost to other sources of information. Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational, or national reporting requirements. Undertake both basic and more complex information searches when required. Provide project management support as requested. Carry out duties with due regard to the Council s Equal Opportunities Policy and core values. Participate in the Performance Evaluation Scheme (PES) and undertake appropriate training and development identified to enhance work. Comply with the Council's Health & Safety policies and procedures at all times, taking due care for themselves, colleagues, and the public. Assist in carrying out the Council's Environmental Policy within day-to-day activities. Undertake other duties, commensurate with the grade, as may reasonably be required. Consideration will be given to restructuring the duties of this post for a disabled postholder. Person Specification Commitment to implementing the Council s Equal Opportunities policies and awareness of Equal Opportunities issues. Excellent understanding of the organisation, management, and control of administrative and customer contact processes. Working knowledge of one or more of the core services supported by the admin team. Good working knowledge of handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018. Knowledge of financial procedures and regulations. Working knowledge of Health & Safety in the workplace. Good knowledge of customer service provision. Ability to effectively develop and implement a wide range of administrative, business support, and customer contact processes. Ability to research information and produce accurate management information in a range of formats. Ability to work with minimal supervision, planning and organising a varied workload within a changing environment to meet tight deadlines on a day-to-day basis. Able to maintain discretion with dealing with confidential information. Excellent ICT skills including spreadsheets, databases, and word processing. Confident user of core business ICT systems. Excellent verbal and written communication skills, with a high level of numeracy. Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners. Highly developed organisational and time management skills. Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards. Good demonstrable experience of dealing with the public face to face, by telephone, and via web enquiries. Experience of working within a busy team. Experience of mentoring, guiding, and training other staff on a daily basis. Good demonstrable experience in handling contentious and confidential issues effectively. Experience in working within a pressurised environment, prioritising and organising conflicting workloads. Experience of working on own initiative, but identifying when it is necessary to seek advice or refer on to a senior officer any highly complex or contentious issues. Good standard of general education. Responsive and customer-focused attitude to work. Flexible approach to meeting the needs of the service and a willingness to learn new skills. Able to attend meetings in the evenings, to work outside normal office hours, and to work beyond minimum hours as and when required to achieve deadlines. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed. About this facility:
Jul 31, 2025
Contractor
Business Support Officer Location: 1 Catford Road, Catford, London, SE6 4RU Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 23.49 per hour Job Ref: OR9443 Main Purpose Of The Job Provide customer-focused, efficient, and effective administrative support to the Strategic Transport and Highways team, including project support where required. Deliver a wide range of both routine and more complex administrative tasks to support the effective and efficient delivery of services within the team. Support the accuracy, maintenance, and development of data and information systems in response to changing needs and ensure effective implementation and review. Provide ongoing support and guidance to the Admin Officers. Summary Of Responsibilities And Personal Duties Support, guide, and mentor Admin Assistants on all aspects of the work, including providing input into the PES process as required. Receive, sort, and distribute incoming and outgoing post via electronic systems for the division. File records accurately and maintain electronic or paper filing systems. Photocopy, scan, and index documents to ensure information can be distributed to intended recipients. Collate, print, and distribute documents or materials as required by the team. Take accurate minutes or notes at meetings, panels, or other events, ensuring confidentiality is maintained at all times. Support the maintenance of records and monitoring for service budgets and contract registers. Manage all internal queries and information requests, including more complex casework. Raise Purchase Orders (POs) and process invoices, authenticating invoices and payments per the Council s financial procedures and regulations. Undertake general office management tasks, supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments, and maintaining corporate registers or contract lists. Research and collate information for complaints and Freedom of Information (FOI) requests, supporting Team and Service Managers, and liaising with staff and managers to ensure deadlines are met. Coordinate recruitment activity for temporary and permanent staff in conjunction with individual services and HR. Coordinate induction and training sessions for new staff within the department. Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required. Order and issue stationery, supplies, and other equipment following standard approval processes and ensuring the safe and secure storage of items. Receive deliveries and check goods received against purchase order forms. Manage both routine and more complex enquiries from customers via telephone, face-to-face, web, or email in a sensitive, courteous, and professional manner. Provide basic information on services, processes, or legislation/procedures and signpost to other sources of information. Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational, or national reporting requirements. Undertake both basic and more complex information searches when required. Provide project management support as requested. Carry out duties with due regard to the Council s Equal Opportunities Policy and core values. Participate in the Performance Evaluation Scheme (PES) and undertake appropriate training and development identified to enhance work. Comply with the Council's Health & Safety policies and procedures at all times, taking due care for themselves, colleagues, and the public. Assist in carrying out the Council's Environmental Policy within day-to-day activities. Undertake other duties, commensurate with the grade, as may reasonably be required. Consideration will be given to restructuring the duties of this post for a disabled postholder. Person Specification Commitment to implementing the Council s Equal Opportunities policies and awareness of Equal Opportunities issues. Excellent understanding of the organisation, management, and control of administrative and customer contact processes. Working knowledge of one or more of the core services supported by the admin team. Good working knowledge of handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018. Knowledge of financial procedures and regulations. Working knowledge of Health & Safety in the workplace. Good knowledge of customer service provision. Ability to effectively develop and implement a wide range of administrative, business support, and customer contact processes. Ability to research information and produce accurate management information in a range of formats. Ability to work with minimal supervision, planning and organising a varied workload within a changing environment to meet tight deadlines on a day-to-day basis. Able to maintain discretion with dealing with confidential information. Excellent ICT skills including spreadsheets, databases, and word processing. Confident user of core business ICT systems. Excellent verbal and written communication skills, with a high level of numeracy. Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners. Highly developed organisational and time management skills. Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards. Good demonstrable experience of dealing with the public face to face, by telephone, and via web enquiries. Experience of working within a busy team. Experience of mentoring, guiding, and training other staff on a daily basis. Good demonstrable experience in handling contentious and confidential issues effectively. Experience in working within a pressurised environment, prioritising and organising conflicting workloads. Experience of working on own initiative, but identifying when it is necessary to seek advice or refer on to a senior officer any highly complex or contentious issues. Good standard of general education. Responsive and customer-focused attitude to work. Flexible approach to meeting the needs of the service and a willingness to learn new skills. Able to attend meetings in the evenings, to work outside normal office hours, and to work beyond minimum hours as and when required to achieve deadlines. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed. About this facility:
Site Manager Job ID 201191 Posted 10-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Manchester - England - United Kingdom of Great Britain and Northern Ireland, Peterborough - England - United Kingdom of Great Britain and Northern Ireland Job Title: Site Manager The purpose of the Facilities Manager role is to have management and overall responsibility for the client property in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Customer To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement. Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings. To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy. To monitor FM works onsite and liaise with service providers/sub-contractors. Ensure that a work order is in place for all jobs completed by the site team prior to work commencing. Attend daily/weekly/monthly meetings as formally agreed and requested. Mange day to day customer relationship with site team i.e., Snr Techs & Area Manager. Ensure any requests change to site scope & services are communicated to the Contract Manager. Help prepare any quotes for additional subcontractor works & upload any quotes to Web Quote for Client Approval. Help organise any approved additional extra works with the sub-contractors up to £30k (>£30k classified as project). Identify other opportunities for continuous improvement and inform Contract Manager / client To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Support with providing solutions to any issues which may arise and ad-hoc activities that may require your input. QHSE & Compliance To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring our log books are regularly updated and monitored in accordance with all the Health and Safety requirements. To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within the property. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site. Work with on site planner to provide input into any planning/ scheduling including any adjustments/corrections & WO allocation to the delivery team. Manage WO completion via client systems. Manage use of Avetta including employee & work order compliance Ensure site team follow all QHSE procedures; including provision, use & inspection of PPE. Ensure OP61 (Client review) & OP63 (Contractor Checklist) are completed monthly. Ensure dynamic risk assessments are completed for jobs that are not covered by CBRE site risk assessments. Escalate if requested to do work outside of agreed site scope. Toolbox talks - monthly briefing complete and team sign off uploaded to eLogbook's. Safety spotlights - ensure team complete these. Hazard reporting - ensure team submit 1 / week per person with timesheet. QHSE & AGM audits - all actions to be completed within timeframes. Incident and Accident reporting including producing follow up Root Cause Analysis/ Learning from Experience to support knowledge sharing. People Manage site team to ensure appropriate site cover & escalate if necessary. Including Engineer holiday approval, sickness reporting, parental leave approval etc. Obtain customer approval for all Engineer & FC overtime and ensure it is charged back e.g., staying late, assistance with shutdowns and extra works. Engineer Timesheets - authorize and ensure submitted to helpdesk by 09.00 Monday morning along with hazards. First point of contact for any Engineer pay issues - coach Engineers to check timesheet submissions first and the contact the helpdesk. Complete monthly 1:1s with team, manage non-performance of site team, recognise good performance & share success stories. Ensure all Engineer induction & ongoing QHSE & functional Training is up to date with CBRE training Matrix. Assign training in Talent Coach and ensure that it is completed. Log any innovations and improvements. Recruitment - support Contract Manager with recruitment process. Induction: Customer Site and CBRE inductions including completion of induction checklist for both permanent and Agency staff. CBRE - Attend Contract Manager, FM & all hands meetings / calls. Subcontractors To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Manage use of Avetta including supplier compliance, work orders and workers. Request RAMS from subcontractors 2 weeks before due visit date and submit onto system for approval at least 48 hours before service visit. Notify all subcontractors of their planned visit dates in conjunction with the CBRE OP18 document, and as agreed with the Contract Manager. Ensure all passes are approved on Amazon's Right Crowd & ensure full site induction is complete before work commences, this may include yard access. Ensure that all subcontractor logbooks are compliant with CBRE / Client procedures and demonstrate this at sub-contractor logbook audits. Read all subcontractor worksheets and escalate any issues with Contractor Manager Liaise with sub-contractors on any reported defects. Ensure that sub-contractors have been monitored as per Amazon/ CBRE procedures (OP63) The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. Person Specification/Requirements Formal relevant C&G or equivalent qualification Previous supervisory experience within a client environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. Accountabilities 1. Reporting to Contract Manager 2. Accountable day-to-day to the relevant client contacts 3. Responsibility to ensure Site Compliance and QHSE procedures adhered to 4. Line management responsibility for site team 5. Line management responsibility for all relevant sub-contractors
Jul 31, 2025
Full time
Site Manager Job ID 201191 Posted 10-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Manchester - England - United Kingdom of Great Britain and Northern Ireland, Peterborough - England - United Kingdom of Great Britain and Northern Ireland Job Title: Site Manager The purpose of the Facilities Manager role is to have management and overall responsibility for the client property in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Customer To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement. Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings. To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy. To monitor FM works onsite and liaise with service providers/sub-contractors. Ensure that a work order is in place for all jobs completed by the site team prior to work commencing. Attend daily/weekly/monthly meetings as formally agreed and requested. Mange day to day customer relationship with site team i.e., Snr Techs & Area Manager. Ensure any requests change to site scope & services are communicated to the Contract Manager. Help prepare any quotes for additional subcontractor works & upload any quotes to Web Quote for Client Approval. Help organise any approved additional extra works with the sub-contractors up to £30k (>£30k classified as project). Identify other opportunities for continuous improvement and inform Contract Manager / client To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Support with providing solutions to any issues which may arise and ad-hoc activities that may require your input. QHSE & Compliance To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring our log books are regularly updated and monitored in accordance with all the Health and Safety requirements. To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within the property. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site. Work with on site planner to provide input into any planning/ scheduling including any adjustments/corrections & WO allocation to the delivery team. Manage WO completion via client systems. Manage use of Avetta including employee & work order compliance Ensure site team follow all QHSE procedures; including provision, use & inspection of PPE. Ensure OP61 (Client review) & OP63 (Contractor Checklist) are completed monthly. Ensure dynamic risk assessments are completed for jobs that are not covered by CBRE site risk assessments. Escalate if requested to do work outside of agreed site scope. Toolbox talks - monthly briefing complete and team sign off uploaded to eLogbook's. Safety spotlights - ensure team complete these. Hazard reporting - ensure team submit 1 / week per person with timesheet. QHSE & AGM audits - all actions to be completed within timeframes. Incident and Accident reporting including producing follow up Root Cause Analysis/ Learning from Experience to support knowledge sharing. People Manage site team to ensure appropriate site cover & escalate if necessary. Including Engineer holiday approval, sickness reporting, parental leave approval etc. Obtain customer approval for all Engineer & FC overtime and ensure it is charged back e.g., staying late, assistance with shutdowns and extra works. Engineer Timesheets - authorize and ensure submitted to helpdesk by 09.00 Monday morning along with hazards. First point of contact for any Engineer pay issues - coach Engineers to check timesheet submissions first and the contact the helpdesk. Complete monthly 1:1s with team, manage non-performance of site team, recognise good performance & share success stories. Ensure all Engineer induction & ongoing QHSE & functional Training is up to date with CBRE training Matrix. Assign training in Talent Coach and ensure that it is completed. Log any innovations and improvements. Recruitment - support Contract Manager with recruitment process. Induction: Customer Site and CBRE inductions including completion of induction checklist for both permanent and Agency staff. CBRE - Attend Contract Manager, FM & all hands meetings / calls. Subcontractors To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Manage use of Avetta including supplier compliance, work orders and workers. Request RAMS from subcontractors 2 weeks before due visit date and submit onto system for approval at least 48 hours before service visit. Notify all subcontractors of their planned visit dates in conjunction with the CBRE OP18 document, and as agreed with the Contract Manager. Ensure all passes are approved on Amazon's Right Crowd & ensure full site induction is complete before work commences, this may include yard access. Ensure that all subcontractor logbooks are compliant with CBRE / Client procedures and demonstrate this at sub-contractor logbook audits. Read all subcontractor worksheets and escalate any issues with Contractor Manager Liaise with sub-contractors on any reported defects. Ensure that sub-contractors have been monitored as per Amazon/ CBRE procedures (OP63) The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. Person Specification/Requirements Formal relevant C&G or equivalent qualification Previous supervisory experience within a client environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. Accountabilities 1. Reporting to Contract Manager 2. Accountable day-to-day to the relevant client contacts 3. Responsibility to ensure Site Compliance and QHSE procedures adhered to 4. Line management responsibility for site team 5. Line management responsibility for all relevant sub-contractors
Overview The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned OVG venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day-to-day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. This role pays an annual salary of $105,000-$115,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until August 15, 2025. Responsibilities Ensure legal, efficient, professional and profitable operation of the assigned OVG venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Final decision-maker on equipment purchases and leases. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as required. Author and amend contracts; authorize terms. Oversee scheduling and labor allocation. Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines. Develops an effective management team. Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work. Evaluates each manager's performance and makes recommendations for their improvement. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Develop, maintain, and nurture a sound relationship with the venue client and customers. Work together with client/team to grow and represent their brand in a positive manner. Stay up to date on evolving industry trends and technology. Utilize this knowledge to keep the OVG operation current, relevant, and efficient. Qualifications Knowledge, Skills and Abilities : Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Experience working in a Union environment required. Experience in a fast paced ball park or stadium preferred. Education and Experience : MA or MS; BA or BS with business-related major; accounting minor or credits preferred. Minimum 5 years management experience in food-related or concessions industry. Concessions Manager Certificate from the National Association of Concessionaires. Nationally recognized, advanced food service sanitation training course certification.
Jul 31, 2025
Full time
Overview The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned OVG venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day-to-day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. This role pays an annual salary of $105,000-$115,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until August 15, 2025. Responsibilities Ensure legal, efficient, professional and profitable operation of the assigned OVG venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Final decision-maker on equipment purchases and leases. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as required. Author and amend contracts; authorize terms. Oversee scheduling and labor allocation. Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines. Develops an effective management team. Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work. Evaluates each manager's performance and makes recommendations for their improvement. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Develop, maintain, and nurture a sound relationship with the venue client and customers. Work together with client/team to grow and represent their brand in a positive manner. Stay up to date on evolving industry trends and technology. Utilize this knowledge to keep the OVG operation current, relevant, and efficient. Qualifications Knowledge, Skills and Abilities : Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Experience working in a Union environment required. Experience in a fast paced ball park or stadium preferred. Education and Experience : MA or MS; BA or BS with business-related major; accounting minor or credits preferred. Minimum 5 years management experience in food-related or concessions industry. Concessions Manager Certificate from the National Association of Concessionaires. Nationally recognized, advanced food service sanitation training course certification.
Various locations across Liverpool About the Role Work with a team of welfare benefit advisers to ensure effective support, supervision and appraisal Maintain effective admin systems and records, work cooperatively with colleagues, encourage good teamwork and clear lines of communication. Provide specialist welfare benefits advice in person and via digital channels to a small number of clients to support the team target and continuous development. Make home/outreach visits as necessary inc Torus Foundation and Citizens Advice buildings. Act for the client where necessary by calculating, negotiating, drafting or writing letters, negotiating with third parties as appropriate. Prepare and present welfare benefits cases to the appropriate statutory bodies, tribunals and courts as appropriate, up to and including level 2 tribunal. Provide advice and assistance to colleagues across the whole range of welfare issues. Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation. Carry out Quality of Advice Assessments and file reviews in accordance with agreed Advice quality standards and procedures Assist with social policy, providing information to inform CAL Senior Leadership Team Keep up to date with legislation, case law, policies and procedures relating to welfare and undertake appropriate training. General Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff perform optimally. Ensure that all work meets quality standards and the requirements of the funder Attend relevant internal and external meetings as agreed with the line manager. Assist with initiatives for the improvement of services. Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed. Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues. Identify own learning and development needs and take steps to address these with your Line Manager Key holder responsibility, opening and closing the building where necessary. Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service. Requirements 1. Minimum of two years experience in welfare rights advice work 2. Extensive knowledge and experience of welfare benefits legislation. 3. Effective oral communication skills with particular emphasis on negotiating and representing. 4. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. 5. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures. 6. Ability to prioritise own work, meet deadlines and manage caseload. 7. Ability to use ICT in the provision of advice and the preparation of reports and submissions. 8. Ability to motivate and line manage staff 9. Ability to monitor and maintain own standards. 10. Demonstrate understanding of social policy trends and their implications for clients and service provision. 11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies. About us Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants. The Project Supervisor is responsible for supervising and overseeing the delivery of a Welfare Benefits Advisory Service. The supervisor will provide guidance, support, and leadership to a team of Welfare Benefits Caseworkers, ensuring the provision of high-quality welfare benefits advice to individuals and families in need. The role requires strong supervisory, communication, and organisational skills to effectively support the management of the project, monitor caseworkers' performance and adviser consultancy. The project supervisor will also be required to take on some casework for clients who require specialist advice regarding the review/appeals process, prepare clients for appeals tribunals and to represent at hearings where appropriate.
Jul 31, 2025
Full time
Various locations across Liverpool About the Role Work with a team of welfare benefit advisers to ensure effective support, supervision and appraisal Maintain effective admin systems and records, work cooperatively with colleagues, encourage good teamwork and clear lines of communication. Provide specialist welfare benefits advice in person and via digital channels to a small number of clients to support the team target and continuous development. Make home/outreach visits as necessary inc Torus Foundation and Citizens Advice buildings. Act for the client where necessary by calculating, negotiating, drafting or writing letters, negotiating with third parties as appropriate. Prepare and present welfare benefits cases to the appropriate statutory bodies, tribunals and courts as appropriate, up to and including level 2 tribunal. Provide advice and assistance to colleagues across the whole range of welfare issues. Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation. Carry out Quality of Advice Assessments and file reviews in accordance with agreed Advice quality standards and procedures Assist with social policy, providing information to inform CAL Senior Leadership Team Keep up to date with legislation, case law, policies and procedures relating to welfare and undertake appropriate training. General Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff perform optimally. Ensure that all work meets quality standards and the requirements of the funder Attend relevant internal and external meetings as agreed with the line manager. Assist with initiatives for the improvement of services. Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed. Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues. Identify own learning and development needs and take steps to address these with your Line Manager Key holder responsibility, opening and closing the building where necessary. Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service. Requirements 1. Minimum of two years experience in welfare rights advice work 2. Extensive knowledge and experience of welfare benefits legislation. 3. Effective oral communication skills with particular emphasis on negotiating and representing. 4. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. 5. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures. 6. Ability to prioritise own work, meet deadlines and manage caseload. 7. Ability to use ICT in the provision of advice and the preparation of reports and submissions. 8. Ability to motivate and line manage staff 9. Ability to monitor and maintain own standards. 10. Demonstrate understanding of social policy trends and their implications for clients and service provision. 11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies. About us Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants. The Project Supervisor is responsible for supervising and overseeing the delivery of a Welfare Benefits Advisory Service. The supervisor will provide guidance, support, and leadership to a team of Welfare Benefits Caseworkers, ensuring the provision of high-quality welfare benefits advice to individuals and families in need. The role requires strong supervisory, communication, and organisational skills to effectively support the management of the project, monitor caseworkers' performance and adviser consultancy. The project supervisor will also be required to take on some casework for clients who require specialist advice regarding the review/appeals process, prepare clients for appeals tribunals and to represent at hearings where appropriate.
About the role Balfour Beatty is currently recruiting a Principal Primary Design Engineer to join the Power T&D team in Leeds or Newcastle. We are open to both full time and part time candidates (including job share), and offer a flexible working policy. The main function of the role is to lead the HV Primary Engineering design delivery for electrical substation projects up to a voltage of 400kV with the assistance of the Design Engineers. In addition, the Principal Plant Engineer would assist the Design Delivery Managers in the day to day running of the engineers and technicians teams. The role also includes leading the team in planning and procurement responsibilities as detailed below for delivery of substation projects. What you'll be doing Key accountabilities: Lead the Design team to deliver design to the Customer specification requirements, ensuring compliance with relevant National / International Standards and legislation. Check and approve HV plant design deliverables e.g. single line diagram, layout/Elevation drawings, MEWP access layouts, SC force calculations, earthing design / calculations etc. Lead Design work with due regard to Health & Safety Procedures and the Company's obligations in compliance with current CDM regulations. Any perceived risks and mitigation measures should be advised to Engineering Manager for effective action. Ensure all required models and drawings have an adequate level of review and approval including the supplier and subcontractor supply chains. Incorporating the best practice of BIM as established in the Engineering team. Lead the technical direction of the engineering team, taking best practice and industry developments into engineering methodology. Key Responsibilities: General Responsibilities: Ensure duties are carried out in accordance with Standard Company Quality, Health & Safety and Environmental Procedures and Business Process Manuals. Delivery of engineering design to programme, quality and budgets, and lead safety and sustainability by Design into the engineering delivery. Functionally the authorised approver of designs (and associated settings) on contracts in accordance with the published design/check/approve authorisation levels. Identify (and contribute to) the development and training needs of the design team as appropriate to skill level / experience. Design Responsibilities:. Identify all relevant standards and Customer requirements, ensuring compliance with relevant National / International Standards and legislation, and contract specification Design work to be undertaken with due regard to Health, Safety & Environmental Procedures and production of Designer Risk Assessments, as necessary, to fulfil the Company's obligations in compliance with current CDM regulations. AIS and GIS substation design up to 400kV. Check and approve substation design deliverables e.g. single line diagram, layout/Elevation drawings, MEWP access layouts, SC force calculations, earthing design / calculations etc. To carry out Contractor Design Approval Engineer (CDAE), as defined by National Grid's procedures, or equivalent role as defined by other clients. Ability to perform Principal Designer representative (PD Rep) role as per CDM 2015 regulation. Check and review equipment tech specs and engagement with supplier for their offer validation. Examine contract documentation and establish the Company's scope of work including termination boundaries. Where this differs with the tendered contract requirement then these differences should be highlighted to the Project / Engineering Manager with options and solutions for resolutions. Planning Responsibilities Input into the allocation of work packages, coordinate workload and agree priorities withing the Primary Plant Team. Prepare, contribute to, check and review DEMP (Design and Engineering Management Plans). Ensure the team understands and is working in accordance with the GMEE (Group Minimum Engineering Expectations). Upon contract award, liaise and co-ordinate contract requirements with Design Engineers, Project and engineering managers and other Balfour Beatty PT&D Departments at earliest opportunity. Establish Design content of work package and the Design resource to achieve the required time scales, in line with Project Programme. Who we're looking for Education & other qualifications: Graduate in Electrical Engineering or equivalent. Charted engineer or working towards. Member of IET (MIET). Experience: Autocad or similar is preferred but not essential Microsoft Office packages. Working in a Design Office environment over 10 years of experience. Liaising with customers and suppliers. Calculations to demonstrate integrity of designs. Overall design and specification of electrical power systems and associated power system components. Experience as a senior HV Substation Primary Plant Design Engineer. Basic understanding of P&C aspects preferable. TP141 HV Substation qualification is an advantage. Proven experience in a responsible position and knowledge in HV substation equipments e.g. HV plant, transformers etc. BIM 360 experience and knowledge. Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. - 25 days paid annual leave (pro rata) - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave - Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects. Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the world's most ambitious power transmission and distribution projects. At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Further information on Disability Confident can be found at:
Jul 31, 2025
Full time
About the role Balfour Beatty is currently recruiting a Principal Primary Design Engineer to join the Power T&D team in Leeds or Newcastle. We are open to both full time and part time candidates (including job share), and offer a flexible working policy. The main function of the role is to lead the HV Primary Engineering design delivery for electrical substation projects up to a voltage of 400kV with the assistance of the Design Engineers. In addition, the Principal Plant Engineer would assist the Design Delivery Managers in the day to day running of the engineers and technicians teams. The role also includes leading the team in planning and procurement responsibilities as detailed below for delivery of substation projects. What you'll be doing Key accountabilities: Lead the Design team to deliver design to the Customer specification requirements, ensuring compliance with relevant National / International Standards and legislation. Check and approve HV plant design deliverables e.g. single line diagram, layout/Elevation drawings, MEWP access layouts, SC force calculations, earthing design / calculations etc. Lead Design work with due regard to Health & Safety Procedures and the Company's obligations in compliance with current CDM regulations. Any perceived risks and mitigation measures should be advised to Engineering Manager for effective action. Ensure all required models and drawings have an adequate level of review and approval including the supplier and subcontractor supply chains. Incorporating the best practice of BIM as established in the Engineering team. Lead the technical direction of the engineering team, taking best practice and industry developments into engineering methodology. Key Responsibilities: General Responsibilities: Ensure duties are carried out in accordance with Standard Company Quality, Health & Safety and Environmental Procedures and Business Process Manuals. Delivery of engineering design to programme, quality and budgets, and lead safety and sustainability by Design into the engineering delivery. Functionally the authorised approver of designs (and associated settings) on contracts in accordance with the published design/check/approve authorisation levels. Identify (and contribute to) the development and training needs of the design team as appropriate to skill level / experience. Design Responsibilities:. Identify all relevant standards and Customer requirements, ensuring compliance with relevant National / International Standards and legislation, and contract specification Design work to be undertaken with due regard to Health, Safety & Environmental Procedures and production of Designer Risk Assessments, as necessary, to fulfil the Company's obligations in compliance with current CDM regulations. AIS and GIS substation design up to 400kV. Check and approve substation design deliverables e.g. single line diagram, layout/Elevation drawings, MEWP access layouts, SC force calculations, earthing design / calculations etc. To carry out Contractor Design Approval Engineer (CDAE), as defined by National Grid's procedures, or equivalent role as defined by other clients. Ability to perform Principal Designer representative (PD Rep) role as per CDM 2015 regulation. Check and review equipment tech specs and engagement with supplier for their offer validation. Examine contract documentation and establish the Company's scope of work including termination boundaries. Where this differs with the tendered contract requirement then these differences should be highlighted to the Project / Engineering Manager with options and solutions for resolutions. Planning Responsibilities Input into the allocation of work packages, coordinate workload and agree priorities withing the Primary Plant Team. Prepare, contribute to, check and review DEMP (Design and Engineering Management Plans). Ensure the team understands and is working in accordance with the GMEE (Group Minimum Engineering Expectations). Upon contract award, liaise and co-ordinate contract requirements with Design Engineers, Project and engineering managers and other Balfour Beatty PT&D Departments at earliest opportunity. Establish Design content of work package and the Design resource to achieve the required time scales, in line with Project Programme. Who we're looking for Education & other qualifications: Graduate in Electrical Engineering or equivalent. Charted engineer or working towards. Member of IET (MIET). Experience: Autocad or similar is preferred but not essential Microsoft Office packages. Working in a Design Office environment over 10 years of experience. Liaising with customers and suppliers. Calculations to demonstrate integrity of designs. Overall design and specification of electrical power systems and associated power system components. Experience as a senior HV Substation Primary Plant Design Engineer. Basic understanding of P&C aspects preferable. TP141 HV Substation qualification is an advantage. Proven experience in a responsible position and knowledge in HV substation equipments e.g. HV plant, transformers etc. BIM 360 experience and knowledge. Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. - 25 days paid annual leave (pro rata) - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave - Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects. Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the world's most ambitious power transmission and distribution projects. At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Further information on Disability Confident can be found at:
About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we're at the forefront of support operations technology. As a company that helps the world's top support teams deliver exceptional service, we believe our own support team should set the bar. We're looking for a leader to manage and scale our team across regions and time zones. If you're passionate about support as a craft, energized by ambiguity, and eager to shape the future of AI-assisted customer experience, this role is for you. As the hands-on leader of our growing support team, you'll combine tactical excellence with visionary leadership. You'll manage a team that supports hundreds of customers-from high-growth startups to global enterprises. You'll hire and mentor top talent, refine systems and workflows, and act as a trusted voice both inside and outside the company. This is a high-impact, high-visibility role at a company that builds for support teams-and where support is at the center of the product. What you'll do Lead and scale a high-performing support team: Manage a team of experienced agents across SF, NY, and (soon) the UK. Attract, hire, and grow exceptional talent. Drive operational excellence: Own key support metrics (CSAT, SLA, backlog, handle time) and continuously improve our processes and systems. Innovate with AI and automation: Implement and refine workflows that combine human judgment and AI assistance to create best-in-class experiences. Own escalations and incident comms: Act as a calm, confident voice in critical customer moments. Communicate clearly with customers and internally during high-impact issues. Partner cross-functionally: Collaborate closely with Product, Engineering, Design, and Success to bring the voice of the customer into product development and service design. Champion support as a strategic function: Share learnings externally, contribute to the support community, and help define what excellent support looks like in the AI era. You might be a fit if you: Have 3-8 years of experience managing B2B SaaS support teams, ideally across time zones and customer segments Know what great looks like, but love building from scratch-your mindset is scrappy, strategic, and customer-first Have strong operational chops : You understand and act on support metrics, escalations, tools, and systems Are excited by the role of AI in support and have already experimented or deployed AI tools to boost productivity or CX Communicate with clarity and confidence , whether talking to a customer or presenting to executives Thrive in fast-moving environments where ambiguity is the norm and experimentation is encouraged (Bonus) Have an active voice in the support community , or experience building a support automation playbook Why Assembled? Assembled is on a mission to make support teams feel less chaotic and more confident. We work with top-tier companies like Stripe, Shopify, and to help them deliver world-class support. As a support-first company, we take enormous pride in the craft and people behind this work-and you'll be at the center of it. Our U.S. benefits Generous medical, dental, and vision benefits Paid company holidays, sick time, and unlimited time off Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting Paid parental leave Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices 401(k) plan enrollment
Jul 31, 2025
Full time
About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we're at the forefront of support operations technology. As a company that helps the world's top support teams deliver exceptional service, we believe our own support team should set the bar. We're looking for a leader to manage and scale our team across regions and time zones. If you're passionate about support as a craft, energized by ambiguity, and eager to shape the future of AI-assisted customer experience, this role is for you. As the hands-on leader of our growing support team, you'll combine tactical excellence with visionary leadership. You'll manage a team that supports hundreds of customers-from high-growth startups to global enterprises. You'll hire and mentor top talent, refine systems and workflows, and act as a trusted voice both inside and outside the company. This is a high-impact, high-visibility role at a company that builds for support teams-and where support is at the center of the product. What you'll do Lead and scale a high-performing support team: Manage a team of experienced agents across SF, NY, and (soon) the UK. Attract, hire, and grow exceptional talent. Drive operational excellence: Own key support metrics (CSAT, SLA, backlog, handle time) and continuously improve our processes and systems. Innovate with AI and automation: Implement and refine workflows that combine human judgment and AI assistance to create best-in-class experiences. Own escalations and incident comms: Act as a calm, confident voice in critical customer moments. Communicate clearly with customers and internally during high-impact issues. Partner cross-functionally: Collaborate closely with Product, Engineering, Design, and Success to bring the voice of the customer into product development and service design. Champion support as a strategic function: Share learnings externally, contribute to the support community, and help define what excellent support looks like in the AI era. You might be a fit if you: Have 3-8 years of experience managing B2B SaaS support teams, ideally across time zones and customer segments Know what great looks like, but love building from scratch-your mindset is scrappy, strategic, and customer-first Have strong operational chops : You understand and act on support metrics, escalations, tools, and systems Are excited by the role of AI in support and have already experimented or deployed AI tools to boost productivity or CX Communicate with clarity and confidence , whether talking to a customer or presenting to executives Thrive in fast-moving environments where ambiguity is the norm and experimentation is encouraged (Bonus) Have an active voice in the support community , or experience building a support automation playbook Why Assembled? Assembled is on a mission to make support teams feel less chaotic and more confident. We work with top-tier companies like Stripe, Shopify, and to help them deliver world-class support. As a support-first company, we take enormous pride in the craft and people behind this work-and you'll be at the center of it. Our U.S. benefits Generous medical, dental, and vision benefits Paid company holidays, sick time, and unlimited time off Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting Paid parental leave Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices 401(k) plan enrollment
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Jul 31, 2025
Full time
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Overview Opportunity: General Manager Hyatt Union Square New York invites a dynamic and visionary General Manager to join and lead its distinguished team. Nestled in one of Manhattan's most vibrant neighborhoods, this boutique hotel blends contemporary elegance with the personalized service synonymous with the Hyatt name. The General Manager will oversee all aspects of hotel operations, driving excellence in guest experience, team performance, and financial results. Your Growth Path Area General Manager - Regional Director of Operations Your Focuses Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Follow sustainability guidelines and practices. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor's Degree in Business, Hospitality or a related field is preferred. 10 years in operations management or similar leadership role in a hotel. Prior New York City market experience is required. Hyatt experience is a plus. Financial acumen and the ability to develop budgets, and manage financial performance. HHM Hotels Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives 24/7 access to TELUS Health, a confidential work-life resource. Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It The compensation range for this role is $210,000.00-$250,000.00 and the determined salary will be commensurate with the candidate's qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with 10 years of relevant experience. About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunties at this location, click here.
Jul 31, 2025
Full time
Overview Opportunity: General Manager Hyatt Union Square New York invites a dynamic and visionary General Manager to join and lead its distinguished team. Nestled in one of Manhattan's most vibrant neighborhoods, this boutique hotel blends contemporary elegance with the personalized service synonymous with the Hyatt name. The General Manager will oversee all aspects of hotel operations, driving excellence in guest experience, team performance, and financial results. Your Growth Path Area General Manager - Regional Director of Operations Your Focuses Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Follow sustainability guidelines and practices. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor's Degree in Business, Hospitality or a related field is preferred. 10 years in operations management or similar leadership role in a hotel. Prior New York City market experience is required. Hyatt experience is a plus. Financial acumen and the ability to develop budgets, and manage financial performance. HHM Hotels Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives 24/7 access to TELUS Health, a confidential work-life resource. Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It The compensation range for this role is $210,000.00-$250,000.00 and the determined salary will be commensurate with the candidate's qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with 10 years of relevant experience. About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunties at this location, click here.
Salary - £30,000 upwards, depending on experience Relocation Costs Included If Required. "Great beaches, Great food, Great walks, Great lifestyle" Do you want to work in a cutting-edge practice leading the way in Veterinary Care on the beautiful Island of Guernsey? A place where you can enjoy a slower pace of life, access to fantastic beaches, water sports and France only a short distance away? Vets4Pets Guernsey is looking for a Registered Veterinary Nurse to join the team on a full-time basis. The position also includes a 1 in 4 weekend rota and one night on call a week. In 2001, Vets for Pets was founded on the island of Guernsey. The first surgery was opened in 2004. Due to a growth in the business, Les Blerk launched phase 1 of a substantial upgrade, including the move to new, larger, purpose-built premises in November 2015. The surgery is equipped with all the latest technologies, including an in-house laboratory providing the most advanced testing and diagnostics, digital X-ray, CT scanner, colour Doppler ultrasound and endoscopy, arthroscopy and laparoscopy allowing the team to provide a revolutionary service to our patients and customers. The surgery also has separate cat and dog wards, an isolation unit, intensive care and two operating theatres: one for orthopaedic procedures and the other dedicated to soft tissue and minimally invasive surgery. The practice actively encourages additional learning and is an approved training practice. The team currently consists of 10 vets, 1 HVN, 6 RVN's, 2 SVN's, a physiotherapist, 3 VCA's, practice manager, reception team and support managers. We are looking for someone with great customer service skills, general experience in nursing, a genuine interest in animal welfare and who can work in a large team who are very passionate in what they do. The practice has a family feel and a real presence in the community. To find out more about the team, please visit: Why live on the Island, see for yourself: As you would expect from the market leader in small animal veterinary care, we offer career opportunities and development due to our varied case load, Competitive salary commensurate with experience, CPD allowance and support, Paid memberships and relocation. Why live in Guernsey? The idyllic pace of life, stunning scenery and lovely clients are just a couple of reasons why people are proud to call the beautiful island their home. With only 40 minutes flight time to London, Guernsey offers an ideal accessibility to Mainland UK. For further information please contact Jennie our Guernsey Practice Manager on - Location : GY4 6NS We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Jul 31, 2025
Full time
Salary - £30,000 upwards, depending on experience Relocation Costs Included If Required. "Great beaches, Great food, Great walks, Great lifestyle" Do you want to work in a cutting-edge practice leading the way in Veterinary Care on the beautiful Island of Guernsey? A place where you can enjoy a slower pace of life, access to fantastic beaches, water sports and France only a short distance away? Vets4Pets Guernsey is looking for a Registered Veterinary Nurse to join the team on a full-time basis. The position also includes a 1 in 4 weekend rota and one night on call a week. In 2001, Vets for Pets was founded on the island of Guernsey. The first surgery was opened in 2004. Due to a growth in the business, Les Blerk launched phase 1 of a substantial upgrade, including the move to new, larger, purpose-built premises in November 2015. The surgery is equipped with all the latest technologies, including an in-house laboratory providing the most advanced testing and diagnostics, digital X-ray, CT scanner, colour Doppler ultrasound and endoscopy, arthroscopy and laparoscopy allowing the team to provide a revolutionary service to our patients and customers. The surgery also has separate cat and dog wards, an isolation unit, intensive care and two operating theatres: one for orthopaedic procedures and the other dedicated to soft tissue and minimally invasive surgery. The practice actively encourages additional learning and is an approved training practice. The team currently consists of 10 vets, 1 HVN, 6 RVN's, 2 SVN's, a physiotherapist, 3 VCA's, practice manager, reception team and support managers. We are looking for someone with great customer service skills, general experience in nursing, a genuine interest in animal welfare and who can work in a large team who are very passionate in what they do. The practice has a family feel and a real presence in the community. To find out more about the team, please visit: Why live on the Island, see for yourself: As you would expect from the market leader in small animal veterinary care, we offer career opportunities and development due to our varied case load, Competitive salary commensurate with experience, CPD allowance and support, Paid memberships and relocation. Why live in Guernsey? The idyllic pace of life, stunning scenery and lovely clients are just a couple of reasons why people are proud to call the beautiful island their home. With only 40 minutes flight time to London, Guernsey offers an ideal accessibility to Mainland UK. For further information please contact Jennie our Guernsey Practice Manager on - Location : GY4 6NS We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
About Marcon Construction At Marcon Construction, safety is at the heart of everything we do. As a trusted contractor specialising in education, healthcare, commercial and roofing projects, we deliver essential infrastructure across the South East of England. Our clients include schools, NHS trusts, and commercial developers. They rely on us to uphold the highest standards in safety, quality, and environmental compliance. We are proud of our proactive SHE culture and are looking for a SHE Advisor who shares our commitment to safe and responsible project delivery. About the Role We are seeking a confident and experienced SHE Advisor to work across our project sites, supporting the delivery of safe and compliant construction and refurbishment works. This role involves working closely with site teams, project managers and directors to ensure our operations meet current legislation, internal policies and best practice. You will also help reinforce a strong safety-first culture throughout the business. Key Responsibilities Provide clear and practical advice on all safety, health and environmental matters Carry out site inspections, audits and accident or incident investigations Support the development and review of risk assessments and method statements Monitor site compliance with legal requirements and company procedures Assist in delivering SHE training and toolbox talks Liaise with clients, consultants and regulatory authorities where required Prepare accurate reports and maintain all relevant SHE documentation Encourage and promote a positive SHE culture within all project teams Provide support for projects operating in live school or healthcare environments Key Requirements NEBOSH National General or Construction Certificate is essential Proven experience in a SHE role within construction or roofing Knowledge of current UK health, safety and environmental legislation Strong communication and relationship-building skills Ability to work across multiple sites independently and effectively Experience in education or healthcare environments is desirable Full UK driving licence What Marcon Offers Competitive salary and benefits Company vehicle or vehicle allowance Pension scheme Annual bonus opportunity Ongoing professional development and training A supportive and collaborative team environment
Jul 31, 2025
Full time
About Marcon Construction At Marcon Construction, safety is at the heart of everything we do. As a trusted contractor specialising in education, healthcare, commercial and roofing projects, we deliver essential infrastructure across the South East of England. Our clients include schools, NHS trusts, and commercial developers. They rely on us to uphold the highest standards in safety, quality, and environmental compliance. We are proud of our proactive SHE culture and are looking for a SHE Advisor who shares our commitment to safe and responsible project delivery. About the Role We are seeking a confident and experienced SHE Advisor to work across our project sites, supporting the delivery of safe and compliant construction and refurbishment works. This role involves working closely with site teams, project managers and directors to ensure our operations meet current legislation, internal policies and best practice. You will also help reinforce a strong safety-first culture throughout the business. Key Responsibilities Provide clear and practical advice on all safety, health and environmental matters Carry out site inspections, audits and accident or incident investigations Support the development and review of risk assessments and method statements Monitor site compliance with legal requirements and company procedures Assist in delivering SHE training and toolbox talks Liaise with clients, consultants and regulatory authorities where required Prepare accurate reports and maintain all relevant SHE documentation Encourage and promote a positive SHE culture within all project teams Provide support for projects operating in live school or healthcare environments Key Requirements NEBOSH National General or Construction Certificate is essential Proven experience in a SHE role within construction or roofing Knowledge of current UK health, safety and environmental legislation Strong communication and relationship-building skills Ability to work across multiple sites independently and effectively Experience in education or healthcare environments is desirable Full UK driving licence What Marcon Offers Competitive salary and benefits Company vehicle or vehicle allowance Pension scheme Annual bonus opportunity Ongoing professional development and training A supportive and collaborative team environment
Infrastructure & Security Operations Lead Slough (Onsite with Flexibility) Up to £70,000 Basic + Up to 20% Bonus An Infrastructure Manager role for a hands-on, multi-domain generalist who can take ownership of a live IT estate spanning network, infrastructure, and cybersecurity. You ll be the operational glue managing third-party vendors, owning high-priority incidents, and driving platform consistency, performance, and security across a complex multi-site business. Ideal for someone calm under pressure, confident managing internal and external teams, and comfortable switching between technical detail and high-level oversight. What s on offer: Up to 20% performance bonus, private healthcare, generous Christmas hamper, optional car allowance, and entry into a company-wide partnership scheme after 12 months (profit share model). What we re looking for: 5 10 years in infrastructure or IT operations, ideally in a multi-site environment Strong knowledge of Microsoft tech Entra ID, Intune, Azure, Active Directory, Office 365 Skilled in DNS, VPNs, Citrix, scripting (PowerShell), monitoring, and firewall management Calm and structured under pressure a safe pair of hands for business-critical systems Proven experience leading incident response and owning service escalations Strong vendor management skills and a focus on cost, compliance, and documentation This is a key role for a reliable, service-minded professional who takes pride in uptime, security, and continuous improvement.
Jul 31, 2025
Full time
Infrastructure & Security Operations Lead Slough (Onsite with Flexibility) Up to £70,000 Basic + Up to 20% Bonus An Infrastructure Manager role for a hands-on, multi-domain generalist who can take ownership of a live IT estate spanning network, infrastructure, and cybersecurity. You ll be the operational glue managing third-party vendors, owning high-priority incidents, and driving platform consistency, performance, and security across a complex multi-site business. Ideal for someone calm under pressure, confident managing internal and external teams, and comfortable switching between technical detail and high-level oversight. What s on offer: Up to 20% performance bonus, private healthcare, generous Christmas hamper, optional car allowance, and entry into a company-wide partnership scheme after 12 months (profit share model). What we re looking for: 5 10 years in infrastructure or IT operations, ideally in a multi-site environment Strong knowledge of Microsoft tech Entra ID, Intune, Azure, Active Directory, Office 365 Skilled in DNS, VPNs, Citrix, scripting (PowerShell), monitoring, and firewall management Calm and structured under pressure a safe pair of hands for business-critical systems Proven experience leading incident response and owning service escalations Strong vendor management skills and a focus on cost, compliance, and documentation This is a key role for a reliable, service-minded professional who takes pride in uptime, security, and continuous improvement.
Role: Retail Store Manager Location: Cheltenham, GL51 9SG Job Type: Full-Time Hours / Permanent Salary: £ 33,000 Bonus Scheme: Bonus Incentive! Company: EG On The Move TRANSPORT REQUIRED About the role: Are you ready to fuel your career with an exciting leadership opportunity? EG On The Move is searching for an energetic store manager to lead our team and drive excellence in every aspect of our operations. As our Store Manager, you will take the helm of our petrol forecourt, balancing operational excellence with an engaging, people-first approach. You'll inspire and empower your team to deliver exceptional service while cultivating a positive and fun work environment that reflects our brand's unique culture. Your mission will be to ensure the store runs efficiently, leading by example during busy shifts to implementing creative strategies to drive sales. What you'll do: Coach, mentor, motivate and support colleagues, ensuring all members of the team feel welcomed and part of the family. Maintain and implement merchandising standards, including stock levels, presentation, and pricing. Oversee inventory management and stock control, including weekly stock takes and reporting. Ensure forecourt upkeep and address general maintenance issues promptly. Drive efficiency by minimising waste and optimising processes and procedures. Monitor fuel volumes, stock levels, and delivery schedules to meet target fuel holdings. Uphold Health & Safety, Food Safety, and hygiene standards, ensuring team compliance. Monitor and manage cash discrepancies and wastage, implementing appropriate corrective actions. Represent EG On the Move in the community to ensure exceptional customer service, creating a welcoming environment, addressing customer inquiries or concerns promptly, and fostering customer loyalty. If you're a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact! What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala Flexible working Employee Assistance program Mental wellbeing and support Financial wellbeing Life coaching Legal Assistance Life insurance Retail Discounts Learning & Development Opportunities Salary Sacrifice Pension What we are looking for: Proven leadership experience in a managerial role, preferably in a retail or hospitality environment. Flexibility to work various shifts, including weekends and holidays. Ability to inspire, motivate and lead a team effectively Dedicated to delivering excellent service that exceeds customer expectations The ability to work under pressure and handle challenging situations in a fast-paced environment. You must be at least 18 years old to qualify for this role, as you will be responsible for authorising age restricted sales Be a part of it: At EG On the Move, we're excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you'll have the opportunity to learn and inspire. Power your career and be part of something transformational! To apply please email a copy of your CV to with the reference 'Retail Store Manager - Cheltenham - 111905' _Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move._ INDMAN
Jul 31, 2025
Full time
Role: Retail Store Manager Location: Cheltenham, GL51 9SG Job Type: Full-Time Hours / Permanent Salary: £ 33,000 Bonus Scheme: Bonus Incentive! Company: EG On The Move TRANSPORT REQUIRED About the role: Are you ready to fuel your career with an exciting leadership opportunity? EG On The Move is searching for an energetic store manager to lead our team and drive excellence in every aspect of our operations. As our Store Manager, you will take the helm of our petrol forecourt, balancing operational excellence with an engaging, people-first approach. You'll inspire and empower your team to deliver exceptional service while cultivating a positive and fun work environment that reflects our brand's unique culture. Your mission will be to ensure the store runs efficiently, leading by example during busy shifts to implementing creative strategies to drive sales. What you'll do: Coach, mentor, motivate and support colleagues, ensuring all members of the team feel welcomed and part of the family. Maintain and implement merchandising standards, including stock levels, presentation, and pricing. Oversee inventory management and stock control, including weekly stock takes and reporting. Ensure forecourt upkeep and address general maintenance issues promptly. Drive efficiency by minimising waste and optimising processes and procedures. Monitor fuel volumes, stock levels, and delivery schedules to meet target fuel holdings. Uphold Health & Safety, Food Safety, and hygiene standards, ensuring team compliance. Monitor and manage cash discrepancies and wastage, implementing appropriate corrective actions. Represent EG On the Move in the community to ensure exceptional customer service, creating a welcoming environment, addressing customer inquiries or concerns promptly, and fostering customer loyalty. If you're a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact! What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala Flexible working Employee Assistance program Mental wellbeing and support Financial wellbeing Life coaching Legal Assistance Life insurance Retail Discounts Learning & Development Opportunities Salary Sacrifice Pension What we are looking for: Proven leadership experience in a managerial role, preferably in a retail or hospitality environment. Flexibility to work various shifts, including weekends and holidays. Ability to inspire, motivate and lead a team effectively Dedicated to delivering excellent service that exceeds customer expectations The ability to work under pressure and handle challenging situations in a fast-paced environment. You must be at least 18 years old to qualify for this role, as you will be responsible for authorising age restricted sales Be a part of it: At EG On the Move, we're excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you'll have the opportunity to learn and inspire. Power your career and be part of something transformational! To apply please email a copy of your CV to with the reference 'Retail Store Manager - Cheltenham - 111905' _Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move._ INDMAN
Overview We're looking for a Strategic Restaurant Partnerships Manager to join our team and help grow & manage our portfolio of partner restaurant brands. You'll work directly with founders, operators, and restaurant brand teams to help them thrive in the Growth Kitchen ecosystem - optimising their menus, supporting launches, coordinating supply chain needs, and ensuring each brand performs at its best. You'll gain exposure to the full lifecycle of launching and scaling brands across the UK - from concept to operational execution - and work closely with internal teams (ops, supply chain, sales, marketing) and external stakeholders (restaurant partners, hosts, delivery platforms). This is an incredibly unique and diverse role that offers a 360 view on our business, exposure to top leaders and executives in UK hospitality & food tech, and provides unparalleled learning opportunities. You'll be a key part in scaling GK across the UK and beyond, and will be offered strong career progression as the company grows. Key Responsibilities Support the launch and onboarding of new restaurant brands into our network Monitor brand performance across delivery platforms and help identify opportunities for improvement (e.g. ratings, order issues, menu tweaks) Collaborate with internal teams (Ops, Supply, Marketing) to support execution of initiatives around promos, packaging, menu optimisation, etc Help coordinate supply chain and sourcing needs for new and existing brands Support menu audits and ensure digital storefronts are well-branded and optimised Assist with gathering and interpreting customer feedback and platform data Build relationships with host kitchen teams and brand partners to ensure high-quality execution Requirements Who you are You understand how restaurants operate and have a good grasp of delivery metrics and kitchen processes You're commercially minded but also operationally strong - able to roll up your sleeves when needed A strong communicator who's able to work cross-functionally and keep multiple stakeholders aligned Passionate about the food space, with experience either in or adjacent to restaurant operations Highly organised, data-literate, and comfortable in a fast-paced environment Experience Required 5+ years of work experience in a fast-paced environment in hospitality Comfortable challenging senior clients, managing complex projects and navigating multiple stakeholders Experience in food delivery operations, you have a strong understanding of how to drive sales & operational performance, working with delivery platforms on promos & ads, and with ops teams to deliver better metrics (ratings, opening hours, prep time, inaccurate orders, ) Experience in general food operations, you are familiar with how a menu is built and optimised, how supply chain works, and you have driven impactful projects independently on these fields and are passionate about them Passion for food and hospitality, and demonstrated interest in the restaurant sector, with experience of working in a kitchen environment Fluent in English and right to work in the UK is a must Benefits Work directly with GK founders & with brand partner owners, executives & decision makers Be at the cutting edge of the restaurant sector Work with ambitious & fun individuals Build knowledge and experience required to become a leader at GK, or in any food tech start-up/ scale-up Competitive salary and stock option compensation, pension scheme & holiday package
Jul 31, 2025
Full time
Overview We're looking for a Strategic Restaurant Partnerships Manager to join our team and help grow & manage our portfolio of partner restaurant brands. You'll work directly with founders, operators, and restaurant brand teams to help them thrive in the Growth Kitchen ecosystem - optimising their menus, supporting launches, coordinating supply chain needs, and ensuring each brand performs at its best. You'll gain exposure to the full lifecycle of launching and scaling brands across the UK - from concept to operational execution - and work closely with internal teams (ops, supply chain, sales, marketing) and external stakeholders (restaurant partners, hosts, delivery platforms). This is an incredibly unique and diverse role that offers a 360 view on our business, exposure to top leaders and executives in UK hospitality & food tech, and provides unparalleled learning opportunities. You'll be a key part in scaling GK across the UK and beyond, and will be offered strong career progression as the company grows. Key Responsibilities Support the launch and onboarding of new restaurant brands into our network Monitor brand performance across delivery platforms and help identify opportunities for improvement (e.g. ratings, order issues, menu tweaks) Collaborate with internal teams (Ops, Supply, Marketing) to support execution of initiatives around promos, packaging, menu optimisation, etc Help coordinate supply chain and sourcing needs for new and existing brands Support menu audits and ensure digital storefronts are well-branded and optimised Assist with gathering and interpreting customer feedback and platform data Build relationships with host kitchen teams and brand partners to ensure high-quality execution Requirements Who you are You understand how restaurants operate and have a good grasp of delivery metrics and kitchen processes You're commercially minded but also operationally strong - able to roll up your sleeves when needed A strong communicator who's able to work cross-functionally and keep multiple stakeholders aligned Passionate about the food space, with experience either in or adjacent to restaurant operations Highly organised, data-literate, and comfortable in a fast-paced environment Experience Required 5+ years of work experience in a fast-paced environment in hospitality Comfortable challenging senior clients, managing complex projects and navigating multiple stakeholders Experience in food delivery operations, you have a strong understanding of how to drive sales & operational performance, working with delivery platforms on promos & ads, and with ops teams to deliver better metrics (ratings, opening hours, prep time, inaccurate orders, ) Experience in general food operations, you are familiar with how a menu is built and optimised, how supply chain works, and you have driven impactful projects independently on these fields and are passionate about them Passion for food and hospitality, and demonstrated interest in the restaurant sector, with experience of working in a kitchen environment Fluent in English and right to work in the UK is a must Benefits Work directly with GK founders & with brand partner owners, executives & decision makers Be at the cutting edge of the restaurant sector Work with ambitious & fun individuals Build knowledge and experience required to become a leader at GK, or in any food tech start-up/ scale-up Competitive salary and stock option compensation, pension scheme & holiday package
Job Description Costain have won extensive work across the water sector this year to support the AMP8 investment cycle. We have been appointed by Severn Trent Water to help shape and deliver its Capital Delivery Framework as part of its capital programme for the AMP8 period between 2025 - 2030. As part of the Design and Build Framework lot, Costain brings together its design, construction, and consultancy expertise to undertake renewal and refurbishment projects and will assist Severn Trent in its target to make continuous improvements to its safety performance, whilst ensuring continuity of supply and consequently lowering costs for its customers. The Principal Design Manager will provide technical project management support and set the strategy for design management and interface between Costain, the design partners selected to support project delivery, and the Client teams for all aspects of design. The role will be key to ensuring robust, affordable, and technically compliant designs are aligned to our WiiSE objectives and delivered to programme and budget. As Principal Design Manager you will develop strong relationships and agreed ways of working with our Client approval bodies, and wider design organisations / partners. You will ensure there is integration of production thinking, innovation and sustainable principles into design activities and provide constructive challenge to strive for continuous improvement, bringing in wider organisation support as required. Responsibilities Support the Framework Head of Engineering in the delivery of objectives in respect of design, prioritising workload, managing cost and programme of delivery Take the lead in the management of design and integration with wider teams (delivery, site operations in respect of scope and design requirements, commercial, risk etc) Ensure designs are governed and aligned to the requirements of The Costain Way, and the unique Client specifications and industry standards Challenge design solutions to ensure DfMA and low carbon solution which meet the Clients affordability challenges Champion WiiSE principles in design phase, considering effective design risk management, construction phase risks and drive SHE KPIs through design decisions Ensure the Framework and project contractual requirements with respect to design are met while maintaining a strong relationship with our client and design delivery partners Recruitment, retention and management of a team of design staff with suitable training and development opportunities over the lifetime of the Framework, engaging with the relevant stakeholders to gain permissions, permits and consents for works as required Develop design scopes for projects with the wider team and agree with the design partner organisations Drive efficiency and continual productivity improvements, creating best practice for the team and adding value for our customer Establish clear lines of communication throughout the integrated team, defining roles and responsibilities to ensure the efficient use of resources and the delivery of cost-effective solutions. Qualifications Civil engineering qualification and practical delivery experience Ability to form, motivate and lead your team Effective communication and strong stakeholder management skills Passionate about improving performance in the sector through best practice, process improvements and continuous improvement practices Able to work and learn quickly in a fast paced, fun and dynamic environment Care about doing a great job and exceeding expectations with the quality of what you do Previous experience of management on complex/sensitive programmes Practical experience working with NEC 4 contracts Experience of water industry working (preferred but not essential) A positive and proactive attitude Chartered Engineer of a relevant institution SMSTS CSCS Full UK driving licence About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Jul 31, 2025
Full time
Job Description Costain have won extensive work across the water sector this year to support the AMP8 investment cycle. We have been appointed by Severn Trent Water to help shape and deliver its Capital Delivery Framework as part of its capital programme for the AMP8 period between 2025 - 2030. As part of the Design and Build Framework lot, Costain brings together its design, construction, and consultancy expertise to undertake renewal and refurbishment projects and will assist Severn Trent in its target to make continuous improvements to its safety performance, whilst ensuring continuity of supply and consequently lowering costs for its customers. The Principal Design Manager will provide technical project management support and set the strategy for design management and interface between Costain, the design partners selected to support project delivery, and the Client teams for all aspects of design. The role will be key to ensuring robust, affordable, and technically compliant designs are aligned to our WiiSE objectives and delivered to programme and budget. As Principal Design Manager you will develop strong relationships and agreed ways of working with our Client approval bodies, and wider design organisations / partners. You will ensure there is integration of production thinking, innovation and sustainable principles into design activities and provide constructive challenge to strive for continuous improvement, bringing in wider organisation support as required. Responsibilities Support the Framework Head of Engineering in the delivery of objectives in respect of design, prioritising workload, managing cost and programme of delivery Take the lead in the management of design and integration with wider teams (delivery, site operations in respect of scope and design requirements, commercial, risk etc) Ensure designs are governed and aligned to the requirements of The Costain Way, and the unique Client specifications and industry standards Challenge design solutions to ensure DfMA and low carbon solution which meet the Clients affordability challenges Champion WiiSE principles in design phase, considering effective design risk management, construction phase risks and drive SHE KPIs through design decisions Ensure the Framework and project contractual requirements with respect to design are met while maintaining a strong relationship with our client and design delivery partners Recruitment, retention and management of a team of design staff with suitable training and development opportunities over the lifetime of the Framework, engaging with the relevant stakeholders to gain permissions, permits and consents for works as required Develop design scopes for projects with the wider team and agree with the design partner organisations Drive efficiency and continual productivity improvements, creating best practice for the team and adding value for our customer Establish clear lines of communication throughout the integrated team, defining roles and responsibilities to ensure the efficient use of resources and the delivery of cost-effective solutions. Qualifications Civil engineering qualification and practical delivery experience Ability to form, motivate and lead your team Effective communication and strong stakeholder management skills Passionate about improving performance in the sector through best practice, process improvements and continuous improvement practices Able to work and learn quickly in a fast paced, fun and dynamic environment Care about doing a great job and exceeding expectations with the quality of what you do Previous experience of management on complex/sensitive programmes Practical experience working with NEC 4 contracts Experience of water industry working (preferred but not essential) A positive and proactive attitude Chartered Engineer of a relevant institution SMSTS CSCS Full UK driving licence About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
HR Administrator - Workday Specialist page is loaded HR Administrator - Workday Specialist Apply remote type Dynamic Working locations UK Head Office (Baker Street, London) time type Full time posted on Posted 10 Days Ago job requisition id JR100322 Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here . About The Role Knight Frank is looking to hire an HR Administrator that has recent and thorough experience in using Workday, to join our Human Resources department in 55 Baker Street. Why Knight Frank? Role: Based in our Baker Street London Head Office, the HR Operations department is looking to recruit an HR Administrator to assist in the day-to-day administration. Responsibilities: Process new starters, leavers, transfers and other contractual changes in Workday, in line with agreed processes and SLAs. Act as a first point of contact for employees and managers to provide support and guidance around self-service functionality in Workday. Assist with the day-to-day administration of general employee HR queries and maintenance of employee records using Workday and a ticketing system. Maintain the quality and accuracy of our HR data in Workday and in employee files. Take on a lead role on assigned activities within HR Operations e.g. Benefits admin, Early Careers admin Support with reporting and general administration of the HR function. Participate in HR projects and change initiatives as required. Key Experience Required: Previous experience working in an HR Operations team is essential. Experience using Workday is imperative. Good understanding of employee life cycle processes and key compliance areas. Good, working knowledge of Microsoft Word and Excel, and experience of using ticketing systems to manage, prioritise and respond to manager and employee requests. Ability to prioritise and handle a varied workload whilst ensuring compliance with agreed SLAs. When applying please highlight on your CV which companies you have used the HCM Workday system. Competitive salary Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies. Similar Jobs (1) HR Administrator - Workday Specialist remote type Dynamic Working locations UK Head Office (Baker Street, London) time type Full time posted on Posted 30+ Days Ago Your trusted partners in property. We work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.
Jul 31, 2025
Full time
HR Administrator - Workday Specialist page is loaded HR Administrator - Workday Specialist Apply remote type Dynamic Working locations UK Head Office (Baker Street, London) time type Full time posted on Posted 10 Days Ago job requisition id JR100322 Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here . About The Role Knight Frank is looking to hire an HR Administrator that has recent and thorough experience in using Workday, to join our Human Resources department in 55 Baker Street. Why Knight Frank? Role: Based in our Baker Street London Head Office, the HR Operations department is looking to recruit an HR Administrator to assist in the day-to-day administration. Responsibilities: Process new starters, leavers, transfers and other contractual changes in Workday, in line with agreed processes and SLAs. Act as a first point of contact for employees and managers to provide support and guidance around self-service functionality in Workday. Assist with the day-to-day administration of general employee HR queries and maintenance of employee records using Workday and a ticketing system. Maintain the quality and accuracy of our HR data in Workday and in employee files. Take on a lead role on assigned activities within HR Operations e.g. Benefits admin, Early Careers admin Support with reporting and general administration of the HR function. Participate in HR projects and change initiatives as required. Key Experience Required: Previous experience working in an HR Operations team is essential. Experience using Workday is imperative. Good understanding of employee life cycle processes and key compliance areas. Good, working knowledge of Microsoft Word and Excel, and experience of using ticketing systems to manage, prioritise and respond to manager and employee requests. Ability to prioritise and handle a varied workload whilst ensuring compliance with agreed SLAs. When applying please highlight on your CV which companies you have used the HCM Workday system. Competitive salary Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies. Similar Jobs (1) HR Administrator - Workday Specialist remote type Dynamic Working locations UK Head Office (Baker Street, London) time type Full time posted on Posted 30+ Days Ago Your trusted partners in property. We work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.
Job Description Costain have won extensive work across the water sector this year to support the AMP 8 investment cycle. We have been appointed by Northumbrian Water to the Living Water Enterprise to help shape and deliver its strategic infrastructure upgrade programme. We are looking for an experienced Senior Design Manager to join the Framework team and drive quality design delivery. Reporting to the Principal Design Manager you will be responsible for the design delivery of water projects on the Northumbrian Water (NWL) AMP8 Framework. Adopting a hybrid working model you will split your time between the Newcastle project office, NWL Durham offices, design partner offices, NWL sites and home as required. You will have experience working within the water sector, in either Mechanical, Electrical ICA or Civils disciplines in maintenance, design, or capital delivery roles. You should be a motivated team player, with the ability to work collaboratively with multiple teams to deliver production thinking carbon efficient design solutions. You should also demonstrate a thorough understanding of design delivery, design procurement, design management, design control, quality assurance, BIM to ISO 19650 and have a working knowledge of the NEC4 suite of contracts. Responsibilities Identify design scope and deliverables Support the development and agreements of design scopes, programme and budgets Management of the allocated design partner and project teams to delivery against agreed design deliverables, programmes & budgets Management of the design contract and co-ordination of reporting aligned to the Framework requirements Ensure design compliance with NWL, industry and Costain standards; ensuring necessary derogations are secured as required. Challenge design solutions to ensure a safe, efficient and buildable design, considering DfMA and low carbon solutions which meet the Client's affordability challenges Co-ordinate and manage design risk, buildability, carbon and DfMA workshops (amongst others) Coordination and management of design reviews, technical assurance reviews and CDM reviews Ensure design is implemented and managed aligned to the project BIM strategy Support the framework nominated principal design partner and their interface with the wider project and Enterprise teams Be conversant with current legislation, especially that which applies to health and safety, which is relevant to tasks being carried out Promote the business in a professional manner to both external and internal persons or organisations Maintain and grow professional working relationships with the design team, delivery team, commercial team, and employer team and communicate well with them Liaise closely with other members of the Framework team to support procurement decision making for each package of work, which will include the Costain Project Manager, Commercial Manager, the Lead Design Consultant, MEICA lead and any respective supply chain partners Adhere to the Costain governance in relation to design management and project delivery Qualifications Essential Civil engineering qualification and practical delivery experience Good organisational skills Effective communication and strong stakeholder management skills Passionate about improving performance in the sector through best practice, process improvements and continuous improvement practices Able to work and learn quickly in a fast paced, fun and dynamic environment Care about doing a great job and exceeding expectations Previous experience of management on complex/sensitive programmes Practical experience working with NEC 4 contracts A positive and proactive attitude SMSTS CSCS Full UK driving licence Desirable Experience of water industry working Chartered Engineer of a relevant institution About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Jul 31, 2025
Full time
Job Description Costain have won extensive work across the water sector this year to support the AMP 8 investment cycle. We have been appointed by Northumbrian Water to the Living Water Enterprise to help shape and deliver its strategic infrastructure upgrade programme. We are looking for an experienced Senior Design Manager to join the Framework team and drive quality design delivery. Reporting to the Principal Design Manager you will be responsible for the design delivery of water projects on the Northumbrian Water (NWL) AMP8 Framework. Adopting a hybrid working model you will split your time between the Newcastle project office, NWL Durham offices, design partner offices, NWL sites and home as required. You will have experience working within the water sector, in either Mechanical, Electrical ICA or Civils disciplines in maintenance, design, or capital delivery roles. You should be a motivated team player, with the ability to work collaboratively with multiple teams to deliver production thinking carbon efficient design solutions. You should also demonstrate a thorough understanding of design delivery, design procurement, design management, design control, quality assurance, BIM to ISO 19650 and have a working knowledge of the NEC4 suite of contracts. Responsibilities Identify design scope and deliverables Support the development and agreements of design scopes, programme and budgets Management of the allocated design partner and project teams to delivery against agreed design deliverables, programmes & budgets Management of the design contract and co-ordination of reporting aligned to the Framework requirements Ensure design compliance with NWL, industry and Costain standards; ensuring necessary derogations are secured as required. Challenge design solutions to ensure a safe, efficient and buildable design, considering DfMA and low carbon solutions which meet the Client's affordability challenges Co-ordinate and manage design risk, buildability, carbon and DfMA workshops (amongst others) Coordination and management of design reviews, technical assurance reviews and CDM reviews Ensure design is implemented and managed aligned to the project BIM strategy Support the framework nominated principal design partner and their interface with the wider project and Enterprise teams Be conversant with current legislation, especially that which applies to health and safety, which is relevant to tasks being carried out Promote the business in a professional manner to both external and internal persons or organisations Maintain and grow professional working relationships with the design team, delivery team, commercial team, and employer team and communicate well with them Liaise closely with other members of the Framework team to support procurement decision making for each package of work, which will include the Costain Project Manager, Commercial Manager, the Lead Design Consultant, MEICA lead and any respective supply chain partners Adhere to the Costain governance in relation to design management and project delivery Qualifications Essential Civil engineering qualification and practical delivery experience Good organisational skills Effective communication and strong stakeholder management skills Passionate about improving performance in the sector through best practice, process improvements and continuous improvement practices Able to work and learn quickly in a fast paced, fun and dynamic environment Care about doing a great job and exceeding expectations Previous experience of management on complex/sensitive programmes Practical experience working with NEC 4 contracts A positive and proactive attitude SMSTS CSCS Full UK driving licence Desirable Experience of water industry working Chartered Engineer of a relevant institution About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Software Tester (Manual) to join a dynamic team a company near Maidstone in Kent, with a hybrid working model. This pivotal role demands a highly motivated individual with a keen eye for detail and outstanding communication skills, dedicated to guaranteeing software quality and functionality. If you thrive on identifying and resolving issues, enjoy collaborating with technical teams, and are eager for continuous personal and professional development, this opportunity is for you. The Role in Detail: As an Manual IT Software Tester , you will be instrumental in the successful delivery of high-quality software solutions. Your core responsibilities will include: Understanding Requirements: Thoroughly reading and interpreting User Stories and Technical Design Documents to grasp project scope. Test Strategy & Creation: Defining test scope, then meticulously creating comprehensive test plans and detailed test cases to cover all scenarios. Execution & Reporting: Executing test cases with precision, meticulously documenting any defects identified, and liaising directly with developers for resolution. Collaboration & Escalation: Maintaining open communication with your Line Manager, escalating any critical discussions or resolutions, and proactively suggesting improvements to processes. Issue Investigation: Utilise clear and effective communication to liaise with colleagues, delving into the specifics of identified issues to ensure thorough understanding. Meticulous Attention: Demonstrating a meticulous attention to detail and a methodical approach to all tasks. Cross-Functional Partnership: Working closely with Developers, Business Analysts, and Stakeholders to ensure on-time delivery of high-quality products. Process Improvement: Identifying areas where current processes and services can be enhanced, and developing actionable recommendations for improvement. UAT Support: Answering queries raised during User Acceptance Testing, providing clear and concise explanations. Project Administration: Ensuring all project administration is carried out to a high standard, keeping projects consistently up to date. Out-of-Hours Testing: Participating in out-of-hours implementation testing approximately once a week, with time recorded and compensated. Beyond Testing, You'll Also Contribute To: IT Support: Answering IT support requests for both external and internal customers (training will be provided). Remote Support: Providing general IT support for two office locations (remotely). Documentation Aid: Assisting in the creation of technical specification documents for suggested system changes. Key Skills & Competencies We're Looking For: Adaptability & Flexibility: Possessing strong analytical skills and a logical approach to problem-solving, coupled with high attention to detail. Demonstrating adaptability and resilience to changing circumstances, actively facilitating the change process. Cooperation & Teamwork: Functioning as a valuable team member, acting with integrity, and building effective, professional working relationships with colleagues. Cooperating openly and honestly, participating in team activities, and sharing experiences and ideas. A willingness to assist other teams and team members when necessary. Monitoring & Controlling Progress: Actively monitoring the progress of day-to-day work and taking initiative to achieve targets. Providing timely feedback to senior management on any potential problems. Knowledge of Process: Demonstrating high competence in Microsoft Office Programmes. Proven experience in the creation of testing documentation and executing testing. Knowledge of the mortgage process and experience with ClickUp or SQL would be beneficial. Communication: Taking on board feedback from the business and effectively communicating it to the manager where required. Possessing excellent communication skills to engage effectively with individuals at all levels, adapting communication style and approach to suit different personalities. Communicating facts and concepts clearly and concisely, using plain English, clear speaking, and correct grammar in all written work. Listening attentively to instructions and accurately passing on information as directed. Planning Own Work: Establishing a clear daily course of action to accomplish day-to-day work targets. Being aware of team priorities, targets, and objectives, and planning personal work accordingly. Being realistic with timescales.
Jul 31, 2025
Full time
Software Tester (Manual) to join a dynamic team a company near Maidstone in Kent, with a hybrid working model. This pivotal role demands a highly motivated individual with a keen eye for detail and outstanding communication skills, dedicated to guaranteeing software quality and functionality. If you thrive on identifying and resolving issues, enjoy collaborating with technical teams, and are eager for continuous personal and professional development, this opportunity is for you. The Role in Detail: As an Manual IT Software Tester , you will be instrumental in the successful delivery of high-quality software solutions. Your core responsibilities will include: Understanding Requirements: Thoroughly reading and interpreting User Stories and Technical Design Documents to grasp project scope. Test Strategy & Creation: Defining test scope, then meticulously creating comprehensive test plans and detailed test cases to cover all scenarios. Execution & Reporting: Executing test cases with precision, meticulously documenting any defects identified, and liaising directly with developers for resolution. Collaboration & Escalation: Maintaining open communication with your Line Manager, escalating any critical discussions or resolutions, and proactively suggesting improvements to processes. Issue Investigation: Utilise clear and effective communication to liaise with colleagues, delving into the specifics of identified issues to ensure thorough understanding. Meticulous Attention: Demonstrating a meticulous attention to detail and a methodical approach to all tasks. Cross-Functional Partnership: Working closely with Developers, Business Analysts, and Stakeholders to ensure on-time delivery of high-quality products. Process Improvement: Identifying areas where current processes and services can be enhanced, and developing actionable recommendations for improvement. UAT Support: Answering queries raised during User Acceptance Testing, providing clear and concise explanations. Project Administration: Ensuring all project administration is carried out to a high standard, keeping projects consistently up to date. Out-of-Hours Testing: Participating in out-of-hours implementation testing approximately once a week, with time recorded and compensated. Beyond Testing, You'll Also Contribute To: IT Support: Answering IT support requests for both external and internal customers (training will be provided). Remote Support: Providing general IT support for two office locations (remotely). Documentation Aid: Assisting in the creation of technical specification documents for suggested system changes. Key Skills & Competencies We're Looking For: Adaptability & Flexibility: Possessing strong analytical skills and a logical approach to problem-solving, coupled with high attention to detail. Demonstrating adaptability and resilience to changing circumstances, actively facilitating the change process. Cooperation & Teamwork: Functioning as a valuable team member, acting with integrity, and building effective, professional working relationships with colleagues. Cooperating openly and honestly, participating in team activities, and sharing experiences and ideas. A willingness to assist other teams and team members when necessary. Monitoring & Controlling Progress: Actively monitoring the progress of day-to-day work and taking initiative to achieve targets. Providing timely feedback to senior management on any potential problems. Knowledge of Process: Demonstrating high competence in Microsoft Office Programmes. Proven experience in the creation of testing documentation and executing testing. Knowledge of the mortgage process and experience with ClickUp or SQL would be beneficial. Communication: Taking on board feedback from the business and effectively communicating it to the manager where required. Possessing excellent communication skills to engage effectively with individuals at all levels, adapting communication style and approach to suit different personalities. Communicating facts and concepts clearly and concisely, using plain English, clear speaking, and correct grammar in all written work. Listening attentively to instructions and accurately passing on information as directed. Planning Own Work: Establishing a clear daily course of action to accomplish day-to-day work targets. Being aware of team priorities, targets, and objectives, and planning personal work accordingly. Being realistic with timescales.
Site Name: GSK HQ, Belgium-Wavre, UK - Hertfordshire - Stevenage, USA - Massachusetts - Waltham, USA - Pennsylvania - Upper Providence Posted Date: Jul Senior Director Transformation Lead, Development Are you passionate about leading transformational programs that revolutionize our organization's operations on a grand scale? Do you want to enhance our performance and harness the power of data and technology to deliver exceptional results faster and more efficiently? If so, the Senior Director, Transformation Lead role in Development is an exciting opportunity you won't want to miss. Job Purpose At GSK, we aim to positively impact the health of billions of people by uniting science, technology, and talent. Within our R&D division, the Development organization serves as the driving force behind our exceptional clinical programs. Leveraging data and cutting-edge technology, we bring groundbreaking innovations to patients. We are spearheading strategic and impactful leadership of our transformational programmes across Development to enhance productivity, streamline processes, and foster innovation. Our commitment to agility and continuous improvement ensures that we maximize our investments, accelerate delivery, and embed sustainable impact throughout our operations. In this role, you will be the dedicated and accountable leader and point of contact for the execution of an assigned strategic programme including the upfront shaping and set-up of programmes and the delivery to the point of BAU. You will have the opportunity to build and lead a dynamic matrix team of subject matter experts and project/change managers united by a common programme purpose. Together, you will drive transformation and technology-enabled programmes that boost productivity, optimize processes, and implement impactful organizational and cultural changes. Key Responsibilities Deliver strategic business value: Be the accountable transformation lead for the execution of strategic transformation programmes, ensuring clear objectives, value proposition, governance, and measurable outcomes. Assignment of programmes will be in agreement with the Head of Development and Development Leadership Team. Establish agile and responsive programmes: Set up programmes with a clear vision, proposed benefits/KPIs and resourcing plans and ensuring we focus on impact to our priority assets and strategic priorities. Navigate complexity to desired outcomes: Collaborate with senior stakeholders to design and deliver complex, high-visibility initiatives across multiple functions and geographies. Provide matrix leadership with impact: Build and manage matrix teams, including internal and external experts, to support program delivery. Where external consultants are required, work with stakeholders to define the scope of the engagement and select the best supplier and ensure active management to deliver best return on investment. Collaborative and focused stakeholder management: Work across senior leadership, sponsors and stakeholders to drive alignment, buy in and resolve challenges efficiently. Get ahead of challenges: Monitor program performance using data and analytics, providing regular updates to senior leadership and stakeholders, identifying and executing interventions. Risk Management:Proactively identify and manage risks associated with programme delivery. Develop and implement strategies to mitigate risks and ensure the successful execution of the programme to achieve the agreed outcome. Ensure sustainable impact: At the appropriate point, transition accountability into BAU through a structured approach to ensure continued embedding and transfer of accountability. Be an advocate for continual improvement: Champion impactful change, fostering a culture of innovation and continuous improvement. Act as a thought leader in areas of expertise (e.g. change management, programme management, business skills), including providing advice to other matrix transformation programme leads in the successful set up and execution of programmes they are accountable for. Job Posting Closing Date: the 8th of August US EOB Basic Qualifications Bachelor's degree in scientific discipline with experience in the pharmaceutical industry, with in-depth knowledge of drug development processes. Extensive experience in leading large-scale transformation initiatives with measurable business impact. Experience working across organisational boundaries in global companies (via industry or consulting roles) to deliver complex transformation programmes. Proven ability to collaborate with and guide senior leaders across global organizations and navigate challenges and complex environments. Expertise in project management, change management, or process optimization, with working knowledge of the other disciplines. Expert leadership, communication, and stakeholder management, including the ability to tailor messages for diverse audiences. Experience in coaching, mentoring and developing others by fostering a culture of continuous learning and growth. Preferred Qualifications High learning agility and problem-solving skills, with the ability to navigate ambiguity and unfamiliar challenges. Strong empathy and situational awareness, understanding the impact of change on people. Business relationship building skills and connections with external environments, bringing insights to improve programme execution and value creation. Strong written and verbal communication skills; excellent listener; highly skilled at tailoring messages to senior leaders. Ability to make timely and logical decisions for significant problems /has a 'can do' mindset and looks for solutions, appropriately escalates risks and issues and can create a plan to overcome obstacles. Able and willing to challenge thinking in the right way and be a thought partner. Demonstrate a serious commitment to accuracy and quality while meeting goals or deadlines. Ability to recognise down / upstream impacts of activities / decisions on business functions and identify solutions to respond in a holistic way. A team player and able to work collaboratively with and through others. You will stand out if you also bring the following: Experience in organisation-wide problem solving and high-quality strategic analysis with impactful outcomes. Experience of ability to work independently with broad stakeholders at all levels and the ability to quickly build personal credibility and assimilate business issues/need. Demonstrate skill at operating in situations characterised by complexity, ambiguity and high levels of uncertainty. High level of energy, enthusiasm and commitment. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive . Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site . click apply for full job details
Jul 31, 2025
Full time
Site Name: GSK HQ, Belgium-Wavre, UK - Hertfordshire - Stevenage, USA - Massachusetts - Waltham, USA - Pennsylvania - Upper Providence Posted Date: Jul Senior Director Transformation Lead, Development Are you passionate about leading transformational programs that revolutionize our organization's operations on a grand scale? Do you want to enhance our performance and harness the power of data and technology to deliver exceptional results faster and more efficiently? If so, the Senior Director, Transformation Lead role in Development is an exciting opportunity you won't want to miss. Job Purpose At GSK, we aim to positively impact the health of billions of people by uniting science, technology, and talent. Within our R&D division, the Development organization serves as the driving force behind our exceptional clinical programs. Leveraging data and cutting-edge technology, we bring groundbreaking innovations to patients. We are spearheading strategic and impactful leadership of our transformational programmes across Development to enhance productivity, streamline processes, and foster innovation. Our commitment to agility and continuous improvement ensures that we maximize our investments, accelerate delivery, and embed sustainable impact throughout our operations. In this role, you will be the dedicated and accountable leader and point of contact for the execution of an assigned strategic programme including the upfront shaping and set-up of programmes and the delivery to the point of BAU. You will have the opportunity to build and lead a dynamic matrix team of subject matter experts and project/change managers united by a common programme purpose. Together, you will drive transformation and technology-enabled programmes that boost productivity, optimize processes, and implement impactful organizational and cultural changes. Key Responsibilities Deliver strategic business value: Be the accountable transformation lead for the execution of strategic transformation programmes, ensuring clear objectives, value proposition, governance, and measurable outcomes. Assignment of programmes will be in agreement with the Head of Development and Development Leadership Team. Establish agile and responsive programmes: Set up programmes with a clear vision, proposed benefits/KPIs and resourcing plans and ensuring we focus on impact to our priority assets and strategic priorities. Navigate complexity to desired outcomes: Collaborate with senior stakeholders to design and deliver complex, high-visibility initiatives across multiple functions and geographies. Provide matrix leadership with impact: Build and manage matrix teams, including internal and external experts, to support program delivery. Where external consultants are required, work with stakeholders to define the scope of the engagement and select the best supplier and ensure active management to deliver best return on investment. Collaborative and focused stakeholder management: Work across senior leadership, sponsors and stakeholders to drive alignment, buy in and resolve challenges efficiently. Get ahead of challenges: Monitor program performance using data and analytics, providing regular updates to senior leadership and stakeholders, identifying and executing interventions. Risk Management:Proactively identify and manage risks associated with programme delivery. Develop and implement strategies to mitigate risks and ensure the successful execution of the programme to achieve the agreed outcome. Ensure sustainable impact: At the appropriate point, transition accountability into BAU through a structured approach to ensure continued embedding and transfer of accountability. Be an advocate for continual improvement: Champion impactful change, fostering a culture of innovation and continuous improvement. Act as a thought leader in areas of expertise (e.g. change management, programme management, business skills), including providing advice to other matrix transformation programme leads in the successful set up and execution of programmes they are accountable for. Job Posting Closing Date: the 8th of August US EOB Basic Qualifications Bachelor's degree in scientific discipline with experience in the pharmaceutical industry, with in-depth knowledge of drug development processes. Extensive experience in leading large-scale transformation initiatives with measurable business impact. Experience working across organisational boundaries in global companies (via industry or consulting roles) to deliver complex transformation programmes. Proven ability to collaborate with and guide senior leaders across global organizations and navigate challenges and complex environments. Expertise in project management, change management, or process optimization, with working knowledge of the other disciplines. Expert leadership, communication, and stakeholder management, including the ability to tailor messages for diverse audiences. Experience in coaching, mentoring and developing others by fostering a culture of continuous learning and growth. Preferred Qualifications High learning agility and problem-solving skills, with the ability to navigate ambiguity and unfamiliar challenges. Strong empathy and situational awareness, understanding the impact of change on people. Business relationship building skills and connections with external environments, bringing insights to improve programme execution and value creation. Strong written and verbal communication skills; excellent listener; highly skilled at tailoring messages to senior leaders. Ability to make timely and logical decisions for significant problems /has a 'can do' mindset and looks for solutions, appropriately escalates risks and issues and can create a plan to overcome obstacles. Able and willing to challenge thinking in the right way and be a thought partner. Demonstrate a serious commitment to accuracy and quality while meeting goals or deadlines. Ability to recognise down / upstream impacts of activities / decisions on business functions and identify solutions to respond in a holistic way. A team player and able to work collaboratively with and through others. You will stand out if you also bring the following: Experience in organisation-wide problem solving and high-quality strategic analysis with impactful outcomes. Experience of ability to work independently with broad stakeholders at all levels and the ability to quickly build personal credibility and assimilate business issues/need. Demonstrate skill at operating in situations characterised by complexity, ambiguity and high levels of uncertainty. High level of energy, enthusiasm and commitment. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive . Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site . click apply for full job details
Audio Visual Installation Engineer We are looking for an experienced corporate AV Installation Engineer working for an established and rapidly growing company based in Maidenhead. The engineer will be responsible for planning, testing, installing, and servicing Audio-Visual equipment for various job sites and clients. Active participant in the team ensuring projects are delivered within agreed timescales by interpreting project plans and recommending any modifications that may be needed for the successful sign-off and job commissioning. Also acts as a liaison between other engineers and the clients, making sure that everyone is aware of the job's progress and any issues that have arisen during implementation. Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment for various job sites. Accountabilities Include: Onsite Work 90% Practical work includes but is not limited to: Rack builds, Audio Visual and Video Conference installation and configuration Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Communicating job progress to the Project Manager and Resource Planner Site cleanliness Completion of all project documentation and sign-offs Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Fault finding and testing Audio-visual equipment In office 10% Installation preparation of tools, equipment, consumables, and installation documentation Ensure sufficient stock levels of consumables/materials are kept in the workshop Van and Cable monthly checks Timesheet and expenses submitted Continue with personal development plan and applicable training Management Software and Quality Policy awareness, development, and updating (where applicable) Product research and development for client requirements
Jul 30, 2025
Full time
Audio Visual Installation Engineer We are looking for an experienced corporate AV Installation Engineer working for an established and rapidly growing company based in Maidenhead. The engineer will be responsible for planning, testing, installing, and servicing Audio-Visual equipment for various job sites and clients. Active participant in the team ensuring projects are delivered within agreed timescales by interpreting project plans and recommending any modifications that may be needed for the successful sign-off and job commissioning. Also acts as a liaison between other engineers and the clients, making sure that everyone is aware of the job's progress and any issues that have arisen during implementation. Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment for various job sites. Accountabilities Include: Onsite Work 90% Practical work includes but is not limited to: Rack builds, Audio Visual and Video Conference installation and configuration Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Communicating job progress to the Project Manager and Resource Planner Site cleanliness Completion of all project documentation and sign-offs Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Fault finding and testing Audio-visual equipment In office 10% Installation preparation of tools, equipment, consumables, and installation documentation Ensure sufficient stock levels of consumables/materials are kept in the workshop Van and Cable monthly checks Timesheet and expenses submitted Continue with personal development plan and applicable training Management Software and Quality Policy awareness, development, and updating (where applicable) Product research and development for client requirements
