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commercial claims handler
Claims Manager
Tarmac Trading Limited
At Tarmac, 'who you are' matters. We want to get to know you.If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Are you an experienced insurance professional with a passion for managing complex claims and driving operational excellence? Tarmac is looking for a dynamic Claims Manager to lead our insurance team and oversee the end-to-end management of all insurance claims across the business. About the Role As the Claims Manager , you will act as the subject matter expert for all insurance-related matters within Tarmac. Reporting to the Head of Shared Services, you will lead a small team and be responsible for delivering an efficient and effective claims service across all classes of insurance, including EL/PL, Motor, and Historic Disease. This is a high-impact role where your expertise will directly influence financial outcomes and risk mitigation strategies. Your responsibilities in this role will include (not exhaustive) Leading the management of contentious and complex claims, including litigation control and uninsured loss recovery Ensuring timely and accurate claims reporting to insurers and CRH Group Insurance Overseeing third-party service providers (e.g., TPAs, solicitors), ensuring performance against KPIs Providing regular claims MI and insights to support financial planning and risk assessment Ensuring compliance with data protection legislation and statutory obligations Authorising legal documentation for court proceedings Delivering training, mentoring, and coaching to team members Working closely with the CRH Insurance Teamand collaborating with internal and external stakeholders What we are looking for Significant experience in insurance claims management, ideally within the construction industry Knowledge of insurance legislation and marine claims Experience attending Joint Settlement Meetings (JSM) and mediations Strong leadership, communication, and influencing skills Excellent analytical and reporting capabilities Commercial awareness and the ability to manage multiple priorities Key Stakeholders You'll work closely with internal teams including Finance, Legal, Safety & Health, Procurement, and CRH Group Insurance, as well as external partners such as insurers, brokers, claims handlers, and legal counsel. Ready to take the lead in shaping Tarmac's claims strategy? Apply now and be part of a business that values expertise, collaboration, and continuous improvement. Why Tarmac? You will be joining acollaborative andinnovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us? Apply now and take your next step in a rewarding career. In addition to the role of Claims Manager , we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communitiesinc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Jul 24, 2025
Full time
At Tarmac, 'who you are' matters. We want to get to know you.If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Are you an experienced insurance professional with a passion for managing complex claims and driving operational excellence? Tarmac is looking for a dynamic Claims Manager to lead our insurance team and oversee the end-to-end management of all insurance claims across the business. About the Role As the Claims Manager , you will act as the subject matter expert for all insurance-related matters within Tarmac. Reporting to the Head of Shared Services, you will lead a small team and be responsible for delivering an efficient and effective claims service across all classes of insurance, including EL/PL, Motor, and Historic Disease. This is a high-impact role where your expertise will directly influence financial outcomes and risk mitigation strategies. Your responsibilities in this role will include (not exhaustive) Leading the management of contentious and complex claims, including litigation control and uninsured loss recovery Ensuring timely and accurate claims reporting to insurers and CRH Group Insurance Overseeing third-party service providers (e.g., TPAs, solicitors), ensuring performance against KPIs Providing regular claims MI and insights to support financial planning and risk assessment Ensuring compliance with data protection legislation and statutory obligations Authorising legal documentation for court proceedings Delivering training, mentoring, and coaching to team members Working closely with the CRH Insurance Teamand collaborating with internal and external stakeholders What we are looking for Significant experience in insurance claims management, ideally within the construction industry Knowledge of insurance legislation and marine claims Experience attending Joint Settlement Meetings (JSM) and mediations Strong leadership, communication, and influencing skills Excellent analytical and reporting capabilities Commercial awareness and the ability to manage multiple priorities Key Stakeholders You'll work closely with internal teams including Finance, Legal, Safety & Health, Procurement, and CRH Group Insurance, as well as external partners such as insurers, brokers, claims handlers, and legal counsel. Ready to take the lead in shaping Tarmac's claims strategy? Apply now and be part of a business that values expertise, collaboration, and continuous improvement. Why Tarmac? You will be joining acollaborative andinnovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us? Apply now and take your next step in a rewarding career. In addition to the role of Claims Manager , we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communitiesinc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Claims Manager - West Yorkshire
Cryer Baker Recruitment Ltd.
This is a fantastic opportunity which could be suited to either an experienced "claims manager" or a "senior claims handler" looking to move into a management position. In this role you will lead a team of claims handlers based over 3 sites (all Yorkshire based). Having worked with this business for many years, the feedback has been overwhelmingly positive; the MD is well known for creating a flexible and enjoyable working environment with a strong commitment to work life balance. In this role, you will oversee the day-to-day delivery of a high-quality claims service to a wide range of clients from general commercial to specialist commercial schemes and private clients and HNW. As claims manager, you will take a lead on larger complex clients, whilst acting as technical referral point to the team. Ideal applicants will have proven claims handling experience, with a commitment to providing an exceptional level of customer service. Previous management experience would be preferred but is not a prerequisite. Our client is happy to provide an opportunity for an experienced claims handler to step up. This role comes with an excellent basic salary (dependent on experience) + a full and comprehensive benefits package which includes 27 days holiday, bonus, pension etc. For further information please contact Tim Cryer on or email
Jul 24, 2025
Full time
This is a fantastic opportunity which could be suited to either an experienced "claims manager" or a "senior claims handler" looking to move into a management position. In this role you will lead a team of claims handlers based over 3 sites (all Yorkshire based). Having worked with this business for many years, the feedback has been overwhelmingly positive; the MD is well known for creating a flexible and enjoyable working environment with a strong commitment to work life balance. In this role, you will oversee the day-to-day delivery of a high-quality claims service to a wide range of clients from general commercial to specialist commercial schemes and private clients and HNW. As claims manager, you will take a lead on larger complex clients, whilst acting as technical referral point to the team. Ideal applicants will have proven claims handling experience, with a commitment to providing an exceptional level of customer service. Previous management experience would be preferred but is not a prerequisite. Our client is happy to provide an opportunity for an experienced claims handler to step up. This role comes with an excellent basic salary (dependent on experience) + a full and comprehensive benefits package which includes 27 days holiday, bonus, pension etc. For further information please contact Tim Cryer on or email
Uniting People
Small Claims Fast Track - Property Damage
Uniting People Bristol, Gloucestershire
Small Claims Track Lawyer Property Up to £30k Bristol Hybrid 2 x week We are one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have an exciting opportunity for a talented insurance lawyer within the Property Risks & Coverage Team. This role is based in our Bolton office but flexible working is encouraged for the right candidate. The Recoveries sub-specialist team work across the national offices but primarily from Bolton OR Bristol. The SCT team work collaboratively across offices so geographic location is not a crucial factor for this role. The is a Claimant role and the successful candidate will handle a case load of Household and Commercial Property recovery files which cover a cross-section of perils from a selection of the team s well-known insurers up to a value of £25K typically. Key Responsibilities Initial review/report considering funding, prospects of successful recovery and triage of claim Reviewing evidence Conducting investigations and establishing causes of action Instructing counsel and experts Legal research Drafting generally including letter of claim, claim form and particulars to commence proceedings Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration and drafting of Part 36 offers Preparing pre-action and interim applications Preparing documents for trial Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person Ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week, Monday Friday 9am 5pm with 1 unpaid hour for lunch. Primary location for this role is Bristol Office. With attendance required 2 days a week Skills, Knowledge and Expertise Previous experience in a Defendant or Claimant litigation firm An ability to prioritise workload and manage competing demands Ability to pay attention to detail Ability to work with case management systems Required Soft Skills: The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers Values Our culture is focussed on making ourselves sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together
Jul 23, 2025
Full time
Small Claims Track Lawyer Property Up to £30k Bristol Hybrid 2 x week We are one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have an exciting opportunity for a talented insurance lawyer within the Property Risks & Coverage Team. This role is based in our Bolton office but flexible working is encouraged for the right candidate. The Recoveries sub-specialist team work across the national offices but primarily from Bolton OR Bristol. The SCT team work collaboratively across offices so geographic location is not a crucial factor for this role. The is a Claimant role and the successful candidate will handle a case load of Household and Commercial Property recovery files which cover a cross-section of perils from a selection of the team s well-known insurers up to a value of £25K typically. Key Responsibilities Initial review/report considering funding, prospects of successful recovery and triage of claim Reviewing evidence Conducting investigations and establishing causes of action Instructing counsel and experts Legal research Drafting generally including letter of claim, claim form and particulars to commence proceedings Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration and drafting of Part 36 offers Preparing pre-action and interim applications Preparing documents for trial Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person Ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week, Monday Friday 9am 5pm with 1 unpaid hour for lunch. Primary location for this role is Bristol Office. With attendance required 2 days a week Skills, Knowledge and Expertise Previous experience in a Defendant or Claimant litigation firm An ability to prioritise workload and manage competing demands Ability to pay attention to detail Ability to work with case management systems Required Soft Skills: The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers Values Our culture is focussed on making ourselves sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together
Get Recruited (UK) Ltd
Fleet Support Advisor
Get Recruited (UK) Ltd City, Liverpool
Fleet Account Handler Liverpool Up to 35,000 Hybrid You've got experience supporting clients in motor or fleet insurance. You know how to manage mid-term adjustments, renewals, and customer service with ease. But are you doing that in a team that really values it? This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people. You'll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support. It's a great step if you're looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way. The Role: Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance Manage queries across multiple channels - email, phone, post, and in person Keep client records up to date and accurate in line with internal and FCA standards Support clients through the claims process and provide clear, empathetic communication What They're Looking For: Experience in motor/fleet insurance - ideally with cross-class servicing exposure Excellent customer service and organisational skills Confident communication across written and verbal channels High attention to detail and comfortable working with digital systems A team player who can also manage their own workload effectively Someone with initiative who takes pride in delivering great service What's on Offer: Salary up to 35,000 depending on experience Hybrid working options Structured progression and long-term career support A collaborative, close-knit team culture Support for ongoing professional development A stable, respected employer with a strong reputation in the fleet insurance space If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one. Apply now or drop me a message to find out more. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Jul 23, 2025
Full time
Fleet Account Handler Liverpool Up to 35,000 Hybrid You've got experience supporting clients in motor or fleet insurance. You know how to manage mid-term adjustments, renewals, and customer service with ease. But are you doing that in a team that really values it? This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people. You'll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support. It's a great step if you're looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way. The Role: Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance Manage queries across multiple channels - email, phone, post, and in person Keep client records up to date and accurate in line with internal and FCA standards Support clients through the claims process and provide clear, empathetic communication What They're Looking For: Experience in motor/fleet insurance - ideally with cross-class servicing exposure Excellent customer service and organisational skills Confident communication across written and verbal channels High attention to detail and comfortable working with digital systems A team player who can also manage their own workload effectively Someone with initiative who takes pride in delivering great service What's on Offer: Salary up to 35,000 depending on experience Hybrid working options Structured progression and long-term career support A collaborative, close-knit team culture Support for ongoing professional development A stable, respected employer with a strong reputation in the fleet insurance space If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one. Apply now or drop me a message to find out more. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Employment Specialists Ltd
Client Facing Commercial Account Handler
Employment Specialists Ltd Ipswich, Suffolk
Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients. About the Role This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new business enquiries. You'll be the main point of contact for local businesses, supporting them throughout their entire Insurance lifecycle. Working in a busy but supportive environment, you'll manage a diverse portfolio of regional Clients including local Retailers, Property Owners, Tradespeople and small Fleet operators across East Anglia. Key Responsibilities as Commercial Account Handler Managing your own portfolio of local business customers Renewal negotiations with insurers Handling mid-term adjustments and changes in risk Claims notification and liaison (supported by dedicated claims team) Regular client contact and relationship building Occasional client visits across the local area Using specialist broking software and electronic trading platforms Commercial Classes You'll Handle Small to medium commercial combined risks Local shops, offices and property owners Tradesman's liability for regional contractors Small fleet and goods vehicles Local business risks across Suffolk, Norfolk and Essex What You'll Bring as Commercial Account Handler Commercial insurance experience Excellent customer service skills and local market understanding Strong work ethic and ability to remain calm under pressure Relationship-building skills for face-to-face client interaction Working Arrangements Hybrid working available (office and home-based) Occasional client visits across the local area Monday to Friday, 9am-5pm Based in Ipswich with coverage across East Anglia This is an excellent opportunity to join an established regional Broker with strong local client relationships and genuine career development prospects.
Jul 17, 2025
Full time
Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients. About the Role This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new business enquiries. You'll be the main point of contact for local businesses, supporting them throughout their entire Insurance lifecycle. Working in a busy but supportive environment, you'll manage a diverse portfolio of regional Clients including local Retailers, Property Owners, Tradespeople and small Fleet operators across East Anglia. Key Responsibilities as Commercial Account Handler Managing your own portfolio of local business customers Renewal negotiations with insurers Handling mid-term adjustments and changes in risk Claims notification and liaison (supported by dedicated claims team) Regular client contact and relationship building Occasional client visits across the local area Using specialist broking software and electronic trading platforms Commercial Classes You'll Handle Small to medium commercial combined risks Local shops, offices and property owners Tradesman's liability for regional contractors Small fleet and goods vehicles Local business risks across Suffolk, Norfolk and Essex What You'll Bring as Commercial Account Handler Commercial insurance experience Excellent customer service skills and local market understanding Strong work ethic and ability to remain calm under pressure Relationship-building skills for face-to-face client interaction Working Arrangements Hybrid working available (office and home-based) Occasional client visits across the local area Monday to Friday, 9am-5pm Based in Ipswich with coverage across East Anglia This is an excellent opportunity to join an established regional Broker with strong local client relationships and genuine career development prospects.
Exchange Street Executive Search
Commercial Property Claims Technician - Nottingham
Exchange Street Executive Search Nottingham, Nottinghamshire
We are seeking an experienced Commercial Property Claims Handler to join a small team, working on a hybrid basis. In this role, you will deal with material damage and business interruption, playing a critical part in guiding these losses from start to finish. As a key member of the claims department, you will act as a referral point for other claims handlers, providing expert advice and support to ensure that all claims are managed efficiently and accurately. You will work closely with internal and external stakeholders, analyzing policy coverage, and communicating your findings effectively to all parties involved. We are looking for someone with proven experience in commercial property claims, a strong understanding of material damage and business interruption, and excellent analytical and negotiation skills. Please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting (phone number removed) / (url removed) / Job Ref:(phone number removed). CD-169. For all other vacancies, take a look at our website - (url removed)
Jul 17, 2025
Full time
We are seeking an experienced Commercial Property Claims Handler to join a small team, working on a hybrid basis. In this role, you will deal with material damage and business interruption, playing a critical part in guiding these losses from start to finish. As a key member of the claims department, you will act as a referral point for other claims handlers, providing expert advice and support to ensure that all claims are managed efficiently and accurately. You will work closely with internal and external stakeholders, analyzing policy coverage, and communicating your findings effectively to all parties involved. We are looking for someone with proven experience in commercial property claims, a strong understanding of material damage and business interruption, and excellent analytical and negotiation skills. Please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting (phone number removed) / (url removed) / Job Ref:(phone number removed). CD-169. For all other vacancies, take a look at our website - (url removed)
Exchange Street Executive Search
Senior Property Claims Handler - Manchester
Exchange Street Executive Search City, Manchester
We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Jul 17, 2025
Full time
We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Westone Housing Ltd
Small Works Manager
Westone Housing Ltd Peterborough, Cambridgeshire
Job Title: Small Works Manager Location: Peterborough Salary: 37,500 - 50,000 per annum plus bonus Job type: Full Time, Permanent About us: Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets. About the Role: We have an opportunity for an experienced and capable Project Manager to join our growing business. Your place of work will be the Westone Housing Headquarters but you will be required to attend sites within its operating territory. The primary role of the Project Manager is to ensure the ongoing projects are run efficiently and profitably. Working within our Insurance Projects Department the Project Manager will be responsible for overseeing varying sized Commercial, Residential and Industrial projects of a construction or refurbishment nature on a daily basis. You will need to ensure contractual conditions are being followed, the most critical, being that all work is completed to a high standard in a safe working environment within the programme and to the total satisfaction of the client. Customer and Client focus being key to success. Key Responsibilities and Duties: Project management of a project from inception to completion Recruiting new tradesmen to help facilitate your pipeline of project Help define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders Support the development of full-scale project plans and associated communications documents Ensuring project compliance to CDM Regs Monitoring performance to meet KPI's Liaise with project stakeholders on an ongoing basis Complete site surveys & designing plans to meet recommendations Estimating Draft and submit budget proposals and recommend subsequent budget changes where necessary Raise & submit change orders for projects to clients Complete client facing meetings, presenting performance data About you: Qualifications and Skills: Experience of contract/project management and building/quantity surveying Possess good leadership ability and work well as part of a team Self-motivated, proactive with positive can-do attitude. Highly organised and excellent communicator. Someone who takes any problems or issues and deals with them promptly and without hesitation Good understanding of I.T systems, online databases and image management Full Driving license Benefits: Competitive Salary 20 days holiday per year plus bank holidays Performance Bonus - Profit related Company pension scheme Cycle to work scheme Benefits Hub discounts on retailers, days out, restaurants, holidays and more Funded qualifications Please click on the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Project Estimator, Construction Project Manager, Surveying, Material Purchasing, Estimator, Project Coordinator, Construction Estimator, Supplier Procurement, Small Works Manager, Building Contract Manager, Building Surveying, Small Works Coordinator, Insurance Claims, Claims Technician, Claims Handler, Property Insurance, Insurance Assessor, may also be considered for this role.
Jul 16, 2025
Full time
Job Title: Small Works Manager Location: Peterborough Salary: 37,500 - 50,000 per annum plus bonus Job type: Full Time, Permanent About us: Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets. About the Role: We have an opportunity for an experienced and capable Project Manager to join our growing business. Your place of work will be the Westone Housing Headquarters but you will be required to attend sites within its operating territory. The primary role of the Project Manager is to ensure the ongoing projects are run efficiently and profitably. Working within our Insurance Projects Department the Project Manager will be responsible for overseeing varying sized Commercial, Residential and Industrial projects of a construction or refurbishment nature on a daily basis. You will need to ensure contractual conditions are being followed, the most critical, being that all work is completed to a high standard in a safe working environment within the programme and to the total satisfaction of the client. Customer and Client focus being key to success. Key Responsibilities and Duties: Project management of a project from inception to completion Recruiting new tradesmen to help facilitate your pipeline of project Help define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders Support the development of full-scale project plans and associated communications documents Ensuring project compliance to CDM Regs Monitoring performance to meet KPI's Liaise with project stakeholders on an ongoing basis Complete site surveys & designing plans to meet recommendations Estimating Draft and submit budget proposals and recommend subsequent budget changes where necessary Raise & submit change orders for projects to clients Complete client facing meetings, presenting performance data About you: Qualifications and Skills: Experience of contract/project management and building/quantity surveying Possess good leadership ability and work well as part of a team Self-motivated, proactive with positive can-do attitude. Highly organised and excellent communicator. Someone who takes any problems or issues and deals with them promptly and without hesitation Good understanding of I.T systems, online databases and image management Full Driving license Benefits: Competitive Salary 20 days holiday per year plus bank holidays Performance Bonus - Profit related Company pension scheme Cycle to work scheme Benefits Hub discounts on retailers, days out, restaurants, holidays and more Funded qualifications Please click on the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Project Estimator, Construction Project Manager, Surveying, Material Purchasing, Estimator, Project Coordinator, Construction Estimator, Supplier Procurement, Small Works Manager, Building Contract Manager, Building Surveying, Small Works Coordinator, Insurance Claims, Claims Technician, Claims Handler, Property Insurance, Insurance Assessor, may also be considered for this role.
Exchange Street Executive Search
Trainee Property Adjuster
Exchange Street Executive Search Wakefield, Yorkshire
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling Household or Commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling domestic property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits For a confidential chat, hit apply. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD227. For all other vacancies, take a look at our website - (url removed)
Jul 14, 2025
Full time
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling Household or Commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling domestic property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits For a confidential chat, hit apply. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD227. For all other vacancies, take a look at our website - (url removed)
Exchange Street Executive Search
Trainee Property Adjuster
Exchange Street Executive Search Lincoln, Lincolnshire
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling Household or Commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling domestic property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits For a confidential chat, hit apply. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD227. For all other vacancies, take a look at our website - (url removed)
Jul 14, 2025
Full time
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling Household or Commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling domestic property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits For a confidential chat, hit apply. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD227. For all other vacancies, take a look at our website - (url removed)
Quantum Group
Claims Handler - Claims Handler - Property
Quantum Group Ipswich, Suffolk
We are hiring for Claims Handler - Property role with an International Insurance Company based in Ipswich . Job Profile: To oversee the handling and settlement of New India claims to time and quality standards. Principal Functions: To manage and process property claims exceeding the delegated authority limit of 50,000, ensuring appropriate investigation and settlement in line with company standards. To oversee and monitor claims handled by third-party administrators, who manage first notification of loss (FNOL) and claims within their delegated authority (up to 50,000), ensuring performance meets agreed time and quality benchmarks. To monitor the proper recording of all claims. Appoint and liaise with loss adjusters, investigators, and other professionals; follow up on reports and outcomes. Ensure recording of claim entries into the system and the resolution of accounts queries. Prepare and send large claim advices for information to reinsurers and London office Monitoring the status of outstanding claims and their incurred movements. Assisting the team with handling & resolution of complaints. Assist in Claims review on periodic basis. Assist Claims Manager with any other claim related tasks. Reviewing Householders and Commercial claims underwritten by our MGAs.
Jul 11, 2025
Full time
We are hiring for Claims Handler - Property role with an International Insurance Company based in Ipswich . Job Profile: To oversee the handling and settlement of New India claims to time and quality standards. Principal Functions: To manage and process property claims exceeding the delegated authority limit of 50,000, ensuring appropriate investigation and settlement in line with company standards. To oversee and monitor claims handled by third-party administrators, who manage first notification of loss (FNOL) and claims within their delegated authority (up to 50,000), ensuring performance meets agreed time and quality benchmarks. To monitor the proper recording of all claims. Appoint and liaise with loss adjusters, investigators, and other professionals; follow up on reports and outcomes. Ensure recording of claim entries into the system and the resolution of accounts queries. Prepare and send large claim advices for information to reinsurers and London office Monitoring the status of outstanding claims and their incurred movements. Assisting the team with handling & resolution of complaints. Assist in Claims review on periodic basis. Assist Claims Manager with any other claim related tasks. Reviewing Householders and Commercial claims underwritten by our MGAs.
Reynolds Porter Chamberlain
Technical Claims Handler
Reynolds Porter Chamberlain Bristol, Gloucestershire
Job Title Technical Claims Handler Position Full Time Role Claims Location Bristol Experience Claims Description Role overview The team The team provides significant value to the wider RPC law firm as an internal client through the provision of referral instructions to act as panel solicitors and is an important aspect of the firm's insurance business and future strategy. The team adjusts claims made against professionals on behalf of leading insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution. The claims are varied, arising out of every aspect of a professional's practice, and as such they require a rigorous and accurate assessment of cover, liability, and quantum. The team continues to manage claims that fall outside of the delegated authority as an agent of the insurer, reviewing and managing panel appointment and reporting. The team is based in RPC's Bristol office at Bridgewater House. This role will be based in Bristol, and travel to the London office, may be required from time to time. The role We have an opportunity for a Technical Claims Handler to join a growing team that handles claims made against professionals on an outsourced basis. Working with the Head of Claims and other team members, you will be responsible for a technical caseload of varied professional indemnity claims ensuring the delivery of a first-class claims experience to policyholders and accurate reporting to Insurers. You will be able to identify gaps in information and investigate notifications effectively protecting the insurer and insured's position. You will be delivering a service that ensures that the Insured and broker are advised and guided towards the appropriate outcome. Investigation and identification of strategy to resolve matters will be essential, taking into account the cost benefit analysis and commercial background. In addition, you can expect to: Run a full caseload of professional indemnity claims, having an accurate understanding of the delegated authority principles and reporting requirements on all matters falling outside of the delegated authority with minimal supervision, being able to make strategic decisions in Insurers' best interests. Support the manger(s) in respect of supervision, identification of training need and delivery of deskside and group training to team members. Build and maintain effective working relationships with all customers and suppliers to ensure defined service levels are met and exceeded, always ensuring an excellent customer service. Understand the importance of Service Level Agreements and Key Performance Indicators of the team and ensuring adherence to these standards. Ensure a consistent approach to client claims and implementing Insurers' reserving policies, so that claims are dealt with fairly and costs are properly controlled, supported by the use of the most appropriate approved external suppliers. Investigating and identification of an Insureds exposure to claims, identifying and obtaining information relevant to liability and quantum and providing guidance and assistance to the Insured in response to complaints and claims, including approving settlement offers. Negotiate settlement of claims within the delegated authority. Investigate and report to Insurers on policy cover and response. Actively manage panel solicitors as agent for Insurers, including reporting where claims fall outside the delegated authority. Take responsibility for maintaining and ensuring the completeness, accuracy, quality, and integrity of data on the electronic case management system. Knowledge, skills and experience Expertise in technical claims knowledge with a thorough understanding of relevant legislation and legal frameworks and the importance of compliance. An ability to prioritise tasks and manage workload efficiently, and adapt plans accordingly, consistently producing high quality work even when meeting tight timescales. Able to support the client experience to develop relationships, thinking broadly and commercially to continually improve service delivery. Committed to being part of a supportive, inclusive and collaborative firm culture. Able to keep up to date with legal and procedural developments and collaboratively share knowledge with the team Ability to build internal relationships and understand the expertise across the firm so to help deliver an excellent client service. Good knowledge and confident use of Microsoft office (including Excel, Word, PowerPoint and Outlook) and ideally previous experience of working with a case management system. Diversity, equity, inclusion and belonging We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. Webelieve in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help. Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or flexible working policy.
Jul 10, 2025
Full time
Job Title Technical Claims Handler Position Full Time Role Claims Location Bristol Experience Claims Description Role overview The team The team provides significant value to the wider RPC law firm as an internal client through the provision of referral instructions to act as panel solicitors and is an important aspect of the firm's insurance business and future strategy. The team adjusts claims made against professionals on behalf of leading insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution. The claims are varied, arising out of every aspect of a professional's practice, and as such they require a rigorous and accurate assessment of cover, liability, and quantum. The team continues to manage claims that fall outside of the delegated authority as an agent of the insurer, reviewing and managing panel appointment and reporting. The team is based in RPC's Bristol office at Bridgewater House. This role will be based in Bristol, and travel to the London office, may be required from time to time. The role We have an opportunity for a Technical Claims Handler to join a growing team that handles claims made against professionals on an outsourced basis. Working with the Head of Claims and other team members, you will be responsible for a technical caseload of varied professional indemnity claims ensuring the delivery of a first-class claims experience to policyholders and accurate reporting to Insurers. You will be able to identify gaps in information and investigate notifications effectively protecting the insurer and insured's position. You will be delivering a service that ensures that the Insured and broker are advised and guided towards the appropriate outcome. Investigation and identification of strategy to resolve matters will be essential, taking into account the cost benefit analysis and commercial background. In addition, you can expect to: Run a full caseload of professional indemnity claims, having an accurate understanding of the delegated authority principles and reporting requirements on all matters falling outside of the delegated authority with minimal supervision, being able to make strategic decisions in Insurers' best interests. Support the manger(s) in respect of supervision, identification of training need and delivery of deskside and group training to team members. Build and maintain effective working relationships with all customers and suppliers to ensure defined service levels are met and exceeded, always ensuring an excellent customer service. Understand the importance of Service Level Agreements and Key Performance Indicators of the team and ensuring adherence to these standards. Ensure a consistent approach to client claims and implementing Insurers' reserving policies, so that claims are dealt with fairly and costs are properly controlled, supported by the use of the most appropriate approved external suppliers. Investigating and identification of an Insureds exposure to claims, identifying and obtaining information relevant to liability and quantum and providing guidance and assistance to the Insured in response to complaints and claims, including approving settlement offers. Negotiate settlement of claims within the delegated authority. Investigate and report to Insurers on policy cover and response. Actively manage panel solicitors as agent for Insurers, including reporting where claims fall outside the delegated authority. Take responsibility for maintaining and ensuring the completeness, accuracy, quality, and integrity of data on the electronic case management system. Knowledge, skills and experience Expertise in technical claims knowledge with a thorough understanding of relevant legislation and legal frameworks and the importance of compliance. An ability to prioritise tasks and manage workload efficiently, and adapt plans accordingly, consistently producing high quality work even when meeting tight timescales. Able to support the client experience to develop relationships, thinking broadly and commercially to continually improve service delivery. Committed to being part of a supportive, inclusive and collaborative firm culture. Able to keep up to date with legal and procedural developments and collaboratively share knowledge with the team Ability to build internal relationships and understand the expertise across the firm so to help deliver an excellent client service. Good knowledge and confident use of Microsoft office (including Excel, Word, PowerPoint and Outlook) and ideally previous experience of working with a case management system. Diversity, equity, inclusion and belonging We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. Webelieve in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help. Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or flexible working policy.
CKB Recruitment Ltd
Claims Handler
CKB Recruitment Ltd Chislehurst, Kent
We are currently recruiting for a well-known insurance group that has shown some really impressive organic growth over the last couple of years and offers a great place to work for those who wish to progress their career in a warm and supportive environment. The company is now keen to bring on board a new Claims Handler to their team. Based in Chislehurst, you will be required to handle and manage its wide range of commercial claims. The firm specialises in providing bespoke insurance solutions to a diverse range of commercial and corporate customers and generates a great deal of referral business as a result of its professional approach. The company is owner-led, and as a result, offers fantastic career development for hard-working and ambitious people. You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability. You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients expectations. You will manage claims from receipt of notification of loss through to conclusion. To be considered for this role, previous claims handling experience is essential, be that in a broker, insurer or loss adjusters. As a minimum, this must include Household or Motor claims experience, as they can provide training on the commercial lines claims they handle, as well as being keen to speak to those with current commercial claims handling experience. The team is very experienced dealing with Motor Claims so those with either good Motor or strong Household/Property Claims experience would be of particular interest. You must also possess excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively. You will be rewarded with a very competitive starting salary of £24-26,000 dependant on experience. Office Hours are Monday to Friday, 9am - 5pm (please note this role is fully office based) If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.
Jul 09, 2025
Full time
We are currently recruiting for a well-known insurance group that has shown some really impressive organic growth over the last couple of years and offers a great place to work for those who wish to progress their career in a warm and supportive environment. The company is now keen to bring on board a new Claims Handler to their team. Based in Chislehurst, you will be required to handle and manage its wide range of commercial claims. The firm specialises in providing bespoke insurance solutions to a diverse range of commercial and corporate customers and generates a great deal of referral business as a result of its professional approach. The company is owner-led, and as a result, offers fantastic career development for hard-working and ambitious people. You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability. You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients expectations. You will manage claims from receipt of notification of loss through to conclusion. To be considered for this role, previous claims handling experience is essential, be that in a broker, insurer or loss adjusters. As a minimum, this must include Household or Motor claims experience, as they can provide training on the commercial lines claims they handle, as well as being keen to speak to those with current commercial claims handling experience. The team is very experienced dealing with Motor Claims so those with either good Motor or strong Household/Property Claims experience would be of particular interest. You must also possess excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively. You will be rewarded with a very competitive starting salary of £24-26,000 dependant on experience. Office Hours are Monday to Friday, 9am - 5pm (please note this role is fully office based) If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.
Commercial Insurance Account Handler
Lansley Recruitment Group Watford, Hertfordshire
Location Watford, Hertfordshire Salary of a Commercial Account Handler Up to 42,000 + excellent Benefits Lansley Recruitment Group is working exclusively with one of the most exciting and well established brokers in Hertfordshire. This broker is expanding organically with a fantastic loyal client base. They are an independent broker specialising in mid-market to corporate clients and they are in search of a Commercial Account Handler to join a successful and growing Insurance Broking team. Job Description of a Commercial Account Handler As a Commercial Account Handler no two days will be the same as you help to support the company Account Executives on their day to day duties with a wide variety of clients and products ensuring organic growth and high client retention. Key Responsibilities of a Commercial Account Handler Strong understanding of general commercial insurance within a commercial broking environment. Preparation and delivery of insurer risk presentations and negotiations with providers, to secure the most appropriate cover for our clients Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective. Competent technical ability in all aspects of commercial insurance business, mainly property owners and Directors and Officers Liability Insurance. Good technical and administrative knowledge of dealing with claims. Efficient and effective handling of commercial clients on a daily basis, on all aspects connected with servicing. A high competence of regulatory compliance relating to the day to day handling of commercial business. Good Microsoft Office systems knowledge, including excel. Skills and Experience of a Commercial Account Handler You will have a solid background in commercial insurance broking. Enthusiasm about working with clients and delivering a great client experience. Motivation to deliver consistently and to high standards. Innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses (growth, processes). Personable approach in both written and verbal communication with our team, suppliers and clients alike. Personal self-management which enables effective organisation, time management and efficient completion of work. Lansley Recruitment Group are an insurance recruitment specialist company with roles across London and the South East from Junior Commercial Account Handler to Managing Director.
Mar 09, 2025
Full time
Location Watford, Hertfordshire Salary of a Commercial Account Handler Up to 42,000 + excellent Benefits Lansley Recruitment Group is working exclusively with one of the most exciting and well established brokers in Hertfordshire. This broker is expanding organically with a fantastic loyal client base. They are an independent broker specialising in mid-market to corporate clients and they are in search of a Commercial Account Handler to join a successful and growing Insurance Broking team. Job Description of a Commercial Account Handler As a Commercial Account Handler no two days will be the same as you help to support the company Account Executives on their day to day duties with a wide variety of clients and products ensuring organic growth and high client retention. Key Responsibilities of a Commercial Account Handler Strong understanding of general commercial insurance within a commercial broking environment. Preparation and delivery of insurer risk presentations and negotiations with providers, to secure the most appropriate cover for our clients Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective. Competent technical ability in all aspects of commercial insurance business, mainly property owners and Directors and Officers Liability Insurance. Good technical and administrative knowledge of dealing with claims. Efficient and effective handling of commercial clients on a daily basis, on all aspects connected with servicing. A high competence of regulatory compliance relating to the day to day handling of commercial business. Good Microsoft Office systems knowledge, including excel. Skills and Experience of a Commercial Account Handler You will have a solid background in commercial insurance broking. Enthusiasm about working with clients and delivering a great client experience. Motivation to deliver consistently and to high standards. Innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses (growth, processes). Personable approach in both written and verbal communication with our team, suppliers and clients alike. Personal self-management which enables effective organisation, time management and efficient completion of work. Lansley Recruitment Group are an insurance recruitment specialist company with roles across London and the South East from Junior Commercial Account Handler to Managing Director.
The Scout Association
Account Handler
The Scout Association
We have an exciting opportunity for an Account Handler to join our Unity Insurance team based at Lancing, West Sussex. Job Title: Account Handler Salary: 25,685 per annum, Band C, Level 3 Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Contract Type : Permanent Working Hours : 35 About The Role: At Scouts , we believe in making a difference. Every year, we help over 400,000 young people gain skills for life and at Unity Insurance , we support the charities and groups that make this possible. We re looking for a friendly and proactive Account Handler to join our team! If you re experienced in insurance and customer service, this is a great opportunity to use your skills to help Scouting, Guiding, and other small charities get the cover they need. As the Account Handler, your Key Responsibilities will include: Be the first point of contact for our charity and Scout/Guide clients Provide quotes, advice, and support on their insurance needs Upsell and cross-sell relevant products to existing clients Manage policies, renewals, and claims with accuracy and efficiency Help us hit targets for client retention and new business Stay up to date with insurance regulations and best practices What we are looking for in our Account Handler: Experience in commercial insurance (broking & customer service) Understanding of youth charities and their insurance needs Knowledge of FCA compliance and industry standards Strong IT skills and experience using insurance systems Cert CII or Diploma in Insurance (or working towards it) Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave Learning and Development/training opportunities via our internal learning hub For a full list of our benefits click here. Closing date for applications : 23:59pm Sunday 30th March 2025 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. If you're looking for a rewarding role in a supportive and dynamic environment, we d love to hear from you! Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Mar 09, 2025
Full time
We have an exciting opportunity for an Account Handler to join our Unity Insurance team based at Lancing, West Sussex. Job Title: Account Handler Salary: 25,685 per annum, Band C, Level 3 Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Contract Type : Permanent Working Hours : 35 About The Role: At Scouts , we believe in making a difference. Every year, we help over 400,000 young people gain skills for life and at Unity Insurance , we support the charities and groups that make this possible. We re looking for a friendly and proactive Account Handler to join our team! If you re experienced in insurance and customer service, this is a great opportunity to use your skills to help Scouting, Guiding, and other small charities get the cover they need. As the Account Handler, your Key Responsibilities will include: Be the first point of contact for our charity and Scout/Guide clients Provide quotes, advice, and support on their insurance needs Upsell and cross-sell relevant products to existing clients Manage policies, renewals, and claims with accuracy and efficiency Help us hit targets for client retention and new business Stay up to date with insurance regulations and best practices What we are looking for in our Account Handler: Experience in commercial insurance (broking & customer service) Understanding of youth charities and their insurance needs Knowledge of FCA compliance and industry standards Strong IT skills and experience using insurance systems Cert CII or Diploma in Insurance (or working towards it) Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave Learning and Development/training opportunities via our internal learning hub For a full list of our benefits click here. Closing date for applications : 23:59pm Sunday 30th March 2025 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. If you're looking for a rewarding role in a supportive and dynamic environment, we d love to hear from you! Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Brown & Brown
Complex Commercial Account Handler
Brown & Brown
Title: Commercial Account Handler - Complex Commercial Location: Gillingham (Dorset) Salary: Negotiable + Benefits Overview: We are currently looking for an experienced Commercial Account Handler to join the experienced team based out of the Gillingham (Dorset) office. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Team. In this role you will be responsible for handling commercial & and more complex risks for clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII
Mar 09, 2025
Full time
Title: Commercial Account Handler - Complex Commercial Location: Gillingham (Dorset) Salary: Negotiable + Benefits Overview: We are currently looking for an experienced Commercial Account Handler to join the experienced team based out of the Gillingham (Dorset) office. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Team. In this role you will be responsible for handling commercial & and more complex risks for clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII
Brown & Brown
Commercial Development Executive
Brown & Brown Gorseinon, Swansea
Commercial Development/Account Executive Location - Swansea Salary - Negotiable + Bonus Overview: We are currently looking for a Commercial Account Executive to join the welcoming and professional team in Swansea. Your role will be to understand and approach businesses in terms of their insurance requirements and to design and administer insurance solutions for the protection of their material assets and liabilities. Developing, managing and retaining business you will have access to a wide range of insurers, MGA's and inhouse underwriters to competitively place various types of commercial insurance. Support is provided by telemarketing services, dedicated claims handling teams, databases, account handlers, access to leading insurance products and networks. Commercial insurance broking experience and business development skills are key with a desire to grow an existing book of business. You will be versed in New Business, Renewals, MTA's, Claims, Premium Financing across a wide variety of commercial insurance classes from Financial Risks to Casualty Risks for various trades and business sectors. This is a position that provides a long term platform to service clients and win new business, backed by an international insurance broker presence with market agreements and scale. The day to day: Deliver against agreed targets and plans. New Business Quotations, Renewals and MTA's - drive sales and service excellence & retain existing commercial book. Typical classes of insurance broking cover Liabilities, PI Combined, Commercial Combined, Property Owners, Cyber Liability, D&O, Fleets, Motor Trade, plus others. Creating a customer-led culture where sales and customer standards, discipline, activities and best practice are delivered. Ensure you are meeting FCA regulatory requirements Able to build long standing relationships with insurers and clients Seeking best policy for the customer whilst protecting the insurer Prioritise time and attention on high value activities. Select the best course of action based on the available information What's on offer: Negotiable salary package Achievable performance related bonus paid monthly Additional benefits (e.g. Pension, Death in Service, Discounts, Holiday) Your Experience: Relevant commercial insurance broking industry experience. Desire to win new business, handle renewals and mta's for a range of insurance risks Knowledge of company industry types and operating conditions Ability to develop and maintain client relationships Excellent interpersonal, written and verbal communication skills Confident in creating compelling market insurance presentations Pro-active and self-motivated Planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player
Mar 09, 2025
Full time
Commercial Development/Account Executive Location - Swansea Salary - Negotiable + Bonus Overview: We are currently looking for a Commercial Account Executive to join the welcoming and professional team in Swansea. Your role will be to understand and approach businesses in terms of their insurance requirements and to design and administer insurance solutions for the protection of their material assets and liabilities. Developing, managing and retaining business you will have access to a wide range of insurers, MGA's and inhouse underwriters to competitively place various types of commercial insurance. Support is provided by telemarketing services, dedicated claims handling teams, databases, account handlers, access to leading insurance products and networks. Commercial insurance broking experience and business development skills are key with a desire to grow an existing book of business. You will be versed in New Business, Renewals, MTA's, Claims, Premium Financing across a wide variety of commercial insurance classes from Financial Risks to Casualty Risks for various trades and business sectors. This is a position that provides a long term platform to service clients and win new business, backed by an international insurance broker presence with market agreements and scale. The day to day: Deliver against agreed targets and plans. New Business Quotations, Renewals and MTA's - drive sales and service excellence & retain existing commercial book. Typical classes of insurance broking cover Liabilities, PI Combined, Commercial Combined, Property Owners, Cyber Liability, D&O, Fleets, Motor Trade, plus others. Creating a customer-led culture where sales and customer standards, discipline, activities and best practice are delivered. Ensure you are meeting FCA regulatory requirements Able to build long standing relationships with insurers and clients Seeking best policy for the customer whilst protecting the insurer Prioritise time and attention on high value activities. Select the best course of action based on the available information What's on offer: Negotiable salary package Achievable performance related bonus paid monthly Additional benefits (e.g. Pension, Death in Service, Discounts, Holiday) Your Experience: Relevant commercial insurance broking industry experience. Desire to win new business, handle renewals and mta's for a range of insurance risks Knowledge of company industry types and operating conditions Ability to develop and maintain client relationships Excellent interpersonal, written and verbal communication skills Confident in creating compelling market insurance presentations Pro-active and self-motivated Planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player
Brown & Brown
Corporate Account Handler
Brown & Brown Leicester, Leicestershire
Title: Corporate Account Handler Location: Leicester / Birmingham Salary: Negotiable + benefits Overview: At Berkeley Insurance Group (part of Brown & Brown Europe) we are currently looking for an experienced Corporate Account Handler to join our professional and welcoming team based out of the Leicester or Birmingham office. Berkeley Insurance Group's depth of experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. In this role you will be responsible for handling commercial & mid corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with predominantly existing clients and on occasion new business opportunities. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Ideally you will have 3 years or more experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: Broking/handling commercial insurances (new business, mid-term adjustment and renewals) to the market and preparing comprehensive high quality business submission documents. Work with Account Executives/Directors in the achievement of new business and renewal targets through proactive administration and customer support. Secure and arrange appropriate/competitive cover at renewal completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if allocated case). Take/action instructions relating to the provision of insurance cover from clients and Account Executives when appropriate. Support Account Executives/Directors through management of their prospect pipeline, provide profiling on prospects by use of telephone, other media and accessing information within the public domain. Prepare Renewal Review reports on behalf of the book or AE including current claims experience Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in the review document Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE/Director if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. What's on offer: Competitive/Negotiable salary package & additional benefits Joint Pension contribution scheme Annual leave that rises with length of service Your Experience: Requirement of at least 3+ years commercial insurance broking experience. Confident in handling quotation enquiries, renewals and midterm adjustments for various insurance policies Strong understanding of commercial insurance markets, products, wordings and options Acturis insurance broking software knowledge is an advantage
Mar 09, 2025
Full time
Title: Corporate Account Handler Location: Leicester / Birmingham Salary: Negotiable + benefits Overview: At Berkeley Insurance Group (part of Brown & Brown Europe) we are currently looking for an experienced Corporate Account Handler to join our professional and welcoming team based out of the Leicester or Birmingham office. Berkeley Insurance Group's depth of experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. In this role you will be responsible for handling commercial & mid corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with predominantly existing clients and on occasion new business opportunities. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Ideally you will have 3 years or more experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: Broking/handling commercial insurances (new business, mid-term adjustment and renewals) to the market and preparing comprehensive high quality business submission documents. Work with Account Executives/Directors in the achievement of new business and renewal targets through proactive administration and customer support. Secure and arrange appropriate/competitive cover at renewal completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if allocated case). Take/action instructions relating to the provision of insurance cover from clients and Account Executives when appropriate. Support Account Executives/Directors through management of their prospect pipeline, provide profiling on prospects by use of telephone, other media and accessing information within the public domain. Prepare Renewal Review reports on behalf of the book or AE including current claims experience Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in the review document Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE/Director if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. What's on offer: Competitive/Negotiable salary package & additional benefits Joint Pension contribution scheme Annual leave that rises with length of service Your Experience: Requirement of at least 3+ years commercial insurance broking experience. Confident in handling quotation enquiries, renewals and midterm adjustments for various insurance policies Strong understanding of commercial insurance markets, products, wordings and options Acturis insurance broking software knowledge is an advantage
Brown & Brown
Broker
Brown & Brown
Insurance Broker Location: Belfast Package: Negotiable + Benefits Brown & Brown Insurance, the leading insurance broker in Northern Ireland, are looking to recruit a Broker to join their Commercial team. This is a fantastic opportunity for an experienced insurance professional to join a fast-moving & progressive business, where high quality work is rewarded with the opportunities to progress within the organisation. Duties to be performed in the role will include: Liaising with clients directly in the broking, processing and daily administration of new business, mid-term alterations and renewals . Working with business strategy and support the development plans for retention and growth of income. Provide complete professional insurance advice and service to existing clients. Negotiate with underwriters to find the most suitable insurance for client at the best price. Ensure clients understand the terms and the extent of the cover provided in line with industry regulations. Arrange specialised types of insurance cover. This involves preparing reports for insurance underwriters and surveyors and negotiating with insurers. Advise clients on risk management and help to devise new ways to mitigate risks. Develop and maintain networks/formal channels within and outside the Company to gain information and develop own breadth of awareness and understanding. Ensuring the adherence to New Business and Renewal timeline procedure Work closely with Senior Brokers and Account Directors on renewals. Maintain relationships with key partners in the market through meetings and providing feedback and updates to the team. Raise debits and credits in an accurate and timely manner and liaise with accounts when necessary. Ensure the highest standards of customer care, service and client retention Provide less experienced staff with support (i.e. technical and underwriting expertise) as and when required. Liaise with Claims Department to gather information on clients claim history and impact this will have on future business. Carry out periodical reviews on systems and processes currently in place within own areas of responsibility to improve efficiency going forward. Keep abreast of and assess the impact of external (such as legal and regulatory) changes as they relate to the role. Carry out such other duties and responsibilities as the Board may request from time to time. Knowledge and Skills Minimum of 2 years' experience in a broker/account handler role Professional qualification - CII or working towards professional qualifications Interpersonal / Communication skills Flexible and adaptable to change Collaboration and teamwork Strong trading skills Strong organisational skills Relationship management (Internal & External) Excellent written and verbal communication Desirable Experience using Acturis system For more information please apply online or contact Dan Hurley.
Mar 09, 2025
Full time
Insurance Broker Location: Belfast Package: Negotiable + Benefits Brown & Brown Insurance, the leading insurance broker in Northern Ireland, are looking to recruit a Broker to join their Commercial team. This is a fantastic opportunity for an experienced insurance professional to join a fast-moving & progressive business, where high quality work is rewarded with the opportunities to progress within the organisation. Duties to be performed in the role will include: Liaising with clients directly in the broking, processing and daily administration of new business, mid-term alterations and renewals . Working with business strategy and support the development plans for retention and growth of income. Provide complete professional insurance advice and service to existing clients. Negotiate with underwriters to find the most suitable insurance for client at the best price. Ensure clients understand the terms and the extent of the cover provided in line with industry regulations. Arrange specialised types of insurance cover. This involves preparing reports for insurance underwriters and surveyors and negotiating with insurers. Advise clients on risk management and help to devise new ways to mitigate risks. Develop and maintain networks/formal channels within and outside the Company to gain information and develop own breadth of awareness and understanding. Ensuring the adherence to New Business and Renewal timeline procedure Work closely with Senior Brokers and Account Directors on renewals. Maintain relationships with key partners in the market through meetings and providing feedback and updates to the team. Raise debits and credits in an accurate and timely manner and liaise with accounts when necessary. Ensure the highest standards of customer care, service and client retention Provide less experienced staff with support (i.e. technical and underwriting expertise) as and when required. Liaise with Claims Department to gather information on clients claim history and impact this will have on future business. Carry out periodical reviews on systems and processes currently in place within own areas of responsibility to improve efficiency going forward. Keep abreast of and assess the impact of external (such as legal and regulatory) changes as they relate to the role. Carry out such other duties and responsibilities as the Board may request from time to time. Knowledge and Skills Minimum of 2 years' experience in a broker/account handler role Professional qualification - CII or working towards professional qualifications Interpersonal / Communication skills Flexible and adaptable to change Collaboration and teamwork Strong trading skills Strong organisational skills Relationship management (Internal & External) Excellent written and verbal communication Desirable Experience using Acturis system For more information please apply online or contact Dan Hurley.
Get Recruited (UK) Ltd
Commercial Account Handler
Get Recruited (UK) Ltd Southport, Merseyside
Commercial Account Handler Southport Up to 35,000 Hybrid After Probation Are you looking to join a growing brokerage with strong career development opportunities? Location: Southport Salary: Up to 35,000 Job Type: Hybrid after probation About the Company Following a period of sustained growth through acquisitions and organic expansion, this brokerage is embarking on an exciting business transformation. They are now looking for a Commercial Account Handler to support their team and help drive continued success. Role Overview As a Commercial Account Handler, you will assist Account Executives in managing a portfolio of commercial insurance clients, ensuring smooth policy administration and outstanding client service. Key Responsibilities Assist Account Executives in managing a portfolio of commercial clients Process policies, endorsements, and renewals accurately and efficiently Liaise with clients to gather underwriting information Provide exceptional service by addressing client inquiries and concerns Negotiate terms and coverage with insurers on behalf of clients Maintain accurate client records in compliance with regulatory standards Support claims management by coordinating communication between clients and claims teams Stay informed on industry trends, insurance products, and regulatory changes About You Experience in commercial insurance account handling Strong attention to detail and organisational skills Excellent communication and client service abilities Ability to manage multiple tasks in a fast-paced environment Knowledge of regulatory compliance and insurance processes What's on Offer Salary up to 35,000 Hybrid working after probation Career development opportunities Supportive and collaborative team environment Interested in learning more? Apply now or reach out for a confidential chat. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Mar 08, 2025
Full time
Commercial Account Handler Southport Up to 35,000 Hybrid After Probation Are you looking to join a growing brokerage with strong career development opportunities? Location: Southport Salary: Up to 35,000 Job Type: Hybrid after probation About the Company Following a period of sustained growth through acquisitions and organic expansion, this brokerage is embarking on an exciting business transformation. They are now looking for a Commercial Account Handler to support their team and help drive continued success. Role Overview As a Commercial Account Handler, you will assist Account Executives in managing a portfolio of commercial insurance clients, ensuring smooth policy administration and outstanding client service. Key Responsibilities Assist Account Executives in managing a portfolio of commercial clients Process policies, endorsements, and renewals accurately and efficiently Liaise with clients to gather underwriting information Provide exceptional service by addressing client inquiries and concerns Negotiate terms and coverage with insurers on behalf of clients Maintain accurate client records in compliance with regulatory standards Support claims management by coordinating communication between clients and claims teams Stay informed on industry trends, insurance products, and regulatory changes About You Experience in commercial insurance account handling Strong attention to detail and organisational skills Excellent communication and client service abilities Ability to manage multiple tasks in a fast-paced environment Knowledge of regulatory compliance and insurance processes What's on Offer Salary up to 35,000 Hybrid working after probation Career development opportunities Supportive and collaborative team environment Interested in learning more? Apply now or reach out for a confidential chat. Get Recruited is acting as an Employment Agency in relation to this vacancy.

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