Closing date: 06-08-2025 Customer Team Leader Location: 174/175 Burton Road, West Didsbury, Manchester, M20 2LN Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 31, 2025
Full time
Closing date: 06-08-2025 Customer Team Leader Location: 174/175 Burton Road, West Didsbury, Manchester, M20 2LN Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Job Role: IT Analyst Location: Mansfield Salary: Depending on Experience A leading organisation undergoing a major digital transformation is looking for a Senior Service Desk Analyst to join their IT function in a critical support and leadership capacity. This is a fantastic opportunity for someone with strong 1st/2nd line experience who's ready to take the next step in their career, with real scope to progress into team leadership. The Role: Working from the head office in Mansfield, you'll provide day-to-day IT support across the organisation, ensuring users receive excellent technical assistance via phone, email, and in person. You'll also act as a deputy to the IT Service Desk Team Leader, helping manage workflows, supporting junior team members, and stepping up during periods of absence. You'll be involved in everything from troubleshooting and hardware/software setup to infrastructure support, Microsoft 365 administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and system documentation. Participate in weekend/on-call patching rota (paid at enhanced rates). Promote best practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours per week, Monday to Friday (shifts between 8:00-16:00 and 10:00-18:00). Includes a Saturday support rota paid at 1.5x and monthly weekend patching paid at 2x. What's On Offer: Competitive salary and generous pension (up to 10% matched) Hybrid/flexible working model Private healthcare (Aviva) Mental health and wellbeing resources 2 paid volunteering days per year Electric car & cycle to work schemes Birthday leave, menopause/carers leave CPD-accredited environment with real career growth potential Why Apply? This is more than just an IT support role - it's your chance to be part of an ambitious transformation and future-focused tech roadmap. You'll work in a collaborative environment where your input is valued, your development supported, and your career path clearly laid out. Interested? Apply now In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 31, 2025
Full time
Job Role: IT Analyst Location: Mansfield Salary: Depending on Experience A leading organisation undergoing a major digital transformation is looking for a Senior Service Desk Analyst to join their IT function in a critical support and leadership capacity. This is a fantastic opportunity for someone with strong 1st/2nd line experience who's ready to take the next step in their career, with real scope to progress into team leadership. The Role: Working from the head office in Mansfield, you'll provide day-to-day IT support across the organisation, ensuring users receive excellent technical assistance via phone, email, and in person. You'll also act as a deputy to the IT Service Desk Team Leader, helping manage workflows, supporting junior team members, and stepping up during periods of absence. You'll be involved in everything from troubleshooting and hardware/software setup to infrastructure support, Microsoft 365 administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and system documentation. Participate in weekend/on-call patching rota (paid at enhanced rates). Promote best practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours per week, Monday to Friday (shifts between 8:00-16:00 and 10:00-18:00). Includes a Saturday support rota paid at 1.5x and monthly weekend patching paid at 2x. What's On Offer: Competitive salary and generous pension (up to 10% matched) Hybrid/flexible working model Private healthcare (Aviva) Mental health and wellbeing resources 2 paid volunteering days per year Electric car & cycle to work schemes Birthday leave, menopause/carers leave CPD-accredited environment with real career growth potential Why Apply? This is more than just an IT support role - it's your chance to be part of an ambitious transformation and future-focused tech roadmap. You'll work in a collaborative environment where your input is valued, your development supported, and your career path clearly laid out. Interested? Apply now In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Branch Manager Join Our Team as a Branch Manager at Fox & Sons - Connells Group in Brighton Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Fox & Sons. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE of £60,000 with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EACS07092
Jul 31, 2025
Full time
Branch Manager Join Our Team as a Branch Manager at Fox & Sons - Connells Group in Brighton Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Fox & Sons. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE of £60,000 with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EACS07092
Software Support Manager Blackburn, Lancashire This leading Software Solutions provider based in Blackburn is seeking an experienced Software Support Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership position, perfect for someone who blends strong technical acumen with a passion for team leadership and outstanding customer service click apply for full job details
Jul 31, 2025
Full time
Software Support Manager Blackburn, Lancashire This leading Software Solutions provider based in Blackburn is seeking an experienced Software Support Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership position, perfect for someone who blends strong technical acumen with a passion for team leadership and outstanding customer service click apply for full job details
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is seeking a Sector Director to lead our Central Government Pod as part of the broader Public Sector team. This is a high-impact growth role, responsible for driving the adoption of Elastic's search-powered solutions across key UK government departments and agencies. You'll define and execute the sector strategy, lead transformational pursuits, and act as a trusted advisor to senior stakeholders across Whitehall. This is primarily a strategic leadership role, with a light player-coach element. You'll focus on enabling, developing, and scaling a high-performing team of Account Executives, supported by cross-functional resources. While occasional direct customer engagement may occur, your core mission will be building a growth engine-orchestrating complex pursuits, nurturing public sector relationships, and expanding Elastic's footprint where it matters most. What You Will Be Doing: Own the sector strategy - Define and drive Elastic's Central Government go-to-market approach, aligning with departmental priorities and mission-critical outcomes. Lead major pursuits - Build pursuit teams and take charge of multi-stakeholder, high-value opportunities that shape the future of digital government. Champion customer value - Help agencies unlock the power of their data with Elastic's platform across search, observability, and security use cases. Be an evangelist - Represent Elastic's open-source spirit while clearly communicating the differentiated value of our commercial offerings to both technical and executive audiences. Inspire trust and credibility - Develop lasting relationships with senior government leaders, including C-level and programme leads, by demonstrating integrity, empathy, and domain expertise. Scale the ecosystem - Build communities, partner relationships, and internal alignment to sustain long-term sector growth. Develop the team - Coach and grow a focused team of Account Executives and collaborators, setting the foundation for an expanding public sector business unit. What You Bring: Deep domain knowledge of the UK Central Government-its mission drivers, technology challenges, procurement routes, and regulatory environments. Credibility and access - A recognised leader with established relationships and a reputation for delivery and trust within the sector. Strategic selling skills - Proven success leading complex, high-value, multi-layered pursuits in enterprise or public sector technology environments. Track record in growth - Experience in a high-growth SaaS, cloud, or open-source business, with a history of overachievement and breaking new ground. Mission-first mindset - A genuine passion for helping public sector customers deliver meaningful outcomes through technology. Leadership experience - Strong coaching ability and the vision to scale teams and capabilities in a dynamic, fast-evolving organisation. Bonus Points: Experience selling into HMRC, DWP, Home Office, or similar departments with complex mission objectives. Familiarity with open-source models and Elastic's community-driven approach. A strong network within the UK public sector partner ecosystem (e.g., systems integrators, specialist consultancies, framework providers). Experience working within or closely with Crown Commercial Services (CCS) frameworks and government procurement vehicles. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic . Please see here for our Privacy Statement.
Jul 31, 2025
Full time
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is seeking a Sector Director to lead our Central Government Pod as part of the broader Public Sector team. This is a high-impact growth role, responsible for driving the adoption of Elastic's search-powered solutions across key UK government departments and agencies. You'll define and execute the sector strategy, lead transformational pursuits, and act as a trusted advisor to senior stakeholders across Whitehall. This is primarily a strategic leadership role, with a light player-coach element. You'll focus on enabling, developing, and scaling a high-performing team of Account Executives, supported by cross-functional resources. While occasional direct customer engagement may occur, your core mission will be building a growth engine-orchestrating complex pursuits, nurturing public sector relationships, and expanding Elastic's footprint where it matters most. What You Will Be Doing: Own the sector strategy - Define and drive Elastic's Central Government go-to-market approach, aligning with departmental priorities and mission-critical outcomes. Lead major pursuits - Build pursuit teams and take charge of multi-stakeholder, high-value opportunities that shape the future of digital government. Champion customer value - Help agencies unlock the power of their data with Elastic's platform across search, observability, and security use cases. Be an evangelist - Represent Elastic's open-source spirit while clearly communicating the differentiated value of our commercial offerings to both technical and executive audiences. Inspire trust and credibility - Develop lasting relationships with senior government leaders, including C-level and programme leads, by demonstrating integrity, empathy, and domain expertise. Scale the ecosystem - Build communities, partner relationships, and internal alignment to sustain long-term sector growth. Develop the team - Coach and grow a focused team of Account Executives and collaborators, setting the foundation for an expanding public sector business unit. What You Bring: Deep domain knowledge of the UK Central Government-its mission drivers, technology challenges, procurement routes, and regulatory environments. Credibility and access - A recognised leader with established relationships and a reputation for delivery and trust within the sector. Strategic selling skills - Proven success leading complex, high-value, multi-layered pursuits in enterprise or public sector technology environments. Track record in growth - Experience in a high-growth SaaS, cloud, or open-source business, with a history of overachievement and breaking new ground. Mission-first mindset - A genuine passion for helping public sector customers deliver meaningful outcomes through technology. Leadership experience - Strong coaching ability and the vision to scale teams and capabilities in a dynamic, fast-evolving organisation. Bonus Points: Experience selling into HMRC, DWP, Home Office, or similar departments with complex mission objectives. Familiarity with open-source models and Elastic's community-driven approach. A strong network within the UK public sector partner ecosystem (e.g., systems integrators, specialist consultancies, framework providers). Experience working within or closely with Crown Commercial Services (CCS) frameworks and government procurement vehicles. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic . Please see here for our Privacy Statement.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Jul 31, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
This senior leadership role is responsible for managing the EMEI sales team who are responsible for expanding TT's revenue, market share and client base through identifying new opportunities, building relationships and increasing revenue in our EMEI region What Will You Be Involved With? Develop and Execute Sales Strategies Create and implement sales plans Possess a deep understanding of Client Needs Knowledge of Market Trends & Regulations Drive Revenue Growth by hitting team and company sales and revenue targets through securing new clients and upselling to existing clients Responsible for meeting and exceeding quarterly and yearly sales and revenue targets Cross Selling collaboration with other Heads of Sales across all lines of the Trading Technologies business. Team Leadership Hire, train, manage and motivate a high performing sales team Manage team territories Review team priorities weekly through weekly team and one on one meetings Support the team through client meeting preparation and guidance Help form and implement the sales targets along with their commission packages Track deal momentum to identify when it has stalled and help sales bring it back to life Quarterly reviews of sales teams forecast, pipeline and plans. Perform bi annual reviews of the team Sales Process Management Oversee sales process from lead generation to closing Conduct regular pipeline and forecast reviews with your individual team members ensuring data accuracy and proper qualification Quarterly & Annual and Forecasting & Planning Ensure proper sales and revenue forecasts Revenue Generation Build and maintain relationships with the client and prospect base Develop strategies with the sales team to keep momentum in deals and close in a timely manner. Create & support pipeline generation activities Support the team in managing the full process lifecycle from quote to cash Proposal Building & Negotiation Work with the individual Sales Executives to build proposals that demonstrate TT's value along with creating a commercial proposition that is compelling to the client. Work with the Sales Executives on the contracts and negotiation process. Serving as a point of escalation and issue resolution, working closely with legal to ensure compliance with company policies Reporting and Analytics Report on pipeline and sales statistics Forecast future revenue & sales numbers KPI Tracking & Analysis Establish and track KPI's for the team to measure sales success Relationship Building and Management Establish and foster partnerships and relationships with key customers Build and grow internal relationships across functions Attend industry specific conferences and networking events Be a panelist speaker for industry relevant topics Cross Functional Collaboration Business Development: Work with Business Development on market trends and competition battlecards Finance: Ensure alignment on standard and non standard deals, proposal structure and deal margin Cross Collaboration with all TT Lines of Business (LOB): Coordinate introductions, sales meetings, solutions, proposals and negotiations Legal : Work closely with legal to keep momentum behind negotiations while protecting the company Marketing: Develop messaging around go to market campaigns and key strategic areas for the firm, as well as the target client base and key personas. Service Management: Join quarterly service reviews with key clients What Will You Bring to the Table? 15+ years of experience in Financial Technology Sales Experience in complex enterprise sales Futures and Options, Listed Equity Options, Equities experience preferred. Fixed Income and FX nice to have Good understanding of technology Prior leadership experience Bachelors Degree or above Strong Communication and Interpersonal Skills both verbally and written. Proven organizational and team management skills Proficiency in the G-Suite and Salesforce What We Bring to the Table: Competitive benefits, including medical, dental, vision, GTL & GIP schemes, and pension Flexible work schedules - with some remote work. 25 PTO (paid time off) days per year with the ability to roll over days into the following year, 1 day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during milestone year, a robust paid holiday schedule with early dismissal, and generous parental leave (for all genders and staff, including adoptive parents) The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, and office equipment. Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programmes, or smoking cessation) Milestone anniversary bonuses Forward-thinking, a culture-based organization with collaborative teams that promote diversity and inclusion Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company's award-winning TT platform connects to the world's major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world's leading sell-side institutions, buy-side firms, and exchanges. The company's blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT's technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies' global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
Jul 31, 2025
Full time
This senior leadership role is responsible for managing the EMEI sales team who are responsible for expanding TT's revenue, market share and client base through identifying new opportunities, building relationships and increasing revenue in our EMEI region What Will You Be Involved With? Develop and Execute Sales Strategies Create and implement sales plans Possess a deep understanding of Client Needs Knowledge of Market Trends & Regulations Drive Revenue Growth by hitting team and company sales and revenue targets through securing new clients and upselling to existing clients Responsible for meeting and exceeding quarterly and yearly sales and revenue targets Cross Selling collaboration with other Heads of Sales across all lines of the Trading Technologies business. Team Leadership Hire, train, manage and motivate a high performing sales team Manage team territories Review team priorities weekly through weekly team and one on one meetings Support the team through client meeting preparation and guidance Help form and implement the sales targets along with their commission packages Track deal momentum to identify when it has stalled and help sales bring it back to life Quarterly reviews of sales teams forecast, pipeline and plans. Perform bi annual reviews of the team Sales Process Management Oversee sales process from lead generation to closing Conduct regular pipeline and forecast reviews with your individual team members ensuring data accuracy and proper qualification Quarterly & Annual and Forecasting & Planning Ensure proper sales and revenue forecasts Revenue Generation Build and maintain relationships with the client and prospect base Develop strategies with the sales team to keep momentum in deals and close in a timely manner. Create & support pipeline generation activities Support the team in managing the full process lifecycle from quote to cash Proposal Building & Negotiation Work with the individual Sales Executives to build proposals that demonstrate TT's value along with creating a commercial proposition that is compelling to the client. Work with the Sales Executives on the contracts and negotiation process. Serving as a point of escalation and issue resolution, working closely with legal to ensure compliance with company policies Reporting and Analytics Report on pipeline and sales statistics Forecast future revenue & sales numbers KPI Tracking & Analysis Establish and track KPI's for the team to measure sales success Relationship Building and Management Establish and foster partnerships and relationships with key customers Build and grow internal relationships across functions Attend industry specific conferences and networking events Be a panelist speaker for industry relevant topics Cross Functional Collaboration Business Development: Work with Business Development on market trends and competition battlecards Finance: Ensure alignment on standard and non standard deals, proposal structure and deal margin Cross Collaboration with all TT Lines of Business (LOB): Coordinate introductions, sales meetings, solutions, proposals and negotiations Legal : Work closely with legal to keep momentum behind negotiations while protecting the company Marketing: Develop messaging around go to market campaigns and key strategic areas for the firm, as well as the target client base and key personas. Service Management: Join quarterly service reviews with key clients What Will You Bring to the Table? 15+ years of experience in Financial Technology Sales Experience in complex enterprise sales Futures and Options, Listed Equity Options, Equities experience preferred. Fixed Income and FX nice to have Good understanding of technology Prior leadership experience Bachelors Degree or above Strong Communication and Interpersonal Skills both verbally and written. Proven organizational and team management skills Proficiency in the G-Suite and Salesforce What We Bring to the Table: Competitive benefits, including medical, dental, vision, GTL & GIP schemes, and pension Flexible work schedules - with some remote work. 25 PTO (paid time off) days per year with the ability to roll over days into the following year, 1 day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during milestone year, a robust paid holiday schedule with early dismissal, and generous parental leave (for all genders and staff, including adoptive parents) The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, and office equipment. Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programmes, or smoking cessation) Milestone anniversary bonuses Forward-thinking, a culture-based organization with collaborative teams that promote diversity and inclusion Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company's award-winning TT platform connects to the world's major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world's leading sell-side institutions, buy-side firms, and exchanges. The company's blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT's technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies' global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
Join Cisco's Customer Experience (CX) team, where we are dedicated to helping our customers achieve value realization and business growth through Cisco's innovative technologies and services. As a CX Principal, you will play a key role in driving customer success by orchestrating CX resources to promote adoption and deliver impactful outcomes. In this role, you will collaborate closely with internal teams, including Sales, Renewals, Solution Development Architects (SDAs), and Deal Acceleration teams, to support business objectives such as increasing Annual Recurring Revenue (ARR) and driving sustainable growth. Your Impact You are passionate about customer adoption and will have demonstrable experience of IT service delivery leadership working with large multinational organizations. Thriving in collaborative environments, you work seamlessly with Sales, Partners, and extended teams to develop and execute account growth strategies. Your leadership in outcomes and investment decisions ensures customers fully benefit from our offerings. With advanced technology knowledge, you guide clients to meet their business objectives using our solutions. Your experience with ARR growth, revenue, and margin accountability drives business success, making you invaluable to both customers and our organization. Your dedication to cultivating customer relationships and strategic approach makes you a key player in achieving customer and organizational goals, ensuring every interaction improves value and drives mutual success. As a CX Principal, you will play a crucial role in ensuring the successful adoption of Cisco technologies and services within our customer organizations, leading to value realization and business growth. You will be the primary CX point-of-contact for customers, taking end-to-end ownership. Your responsibilities will include: Driving software, services adoption, and value realization, leading to successful renewals and growth. Proactively leading renewal risks and using insights to increase customer retention. Developing and maintaining strong executive and technical relationships with customer partners to understand their challenges and objectives and advocating for their needs within Cisco. Owning financial aspects, including revenue and margin across products and services, and making strategic investment decisions. Building and implementing adoption plans that align with customer goals to improve their technology investments and promote full utilization of our technologies. Collaborating with Sales, Customer Success, Renewals, and Business Entities to identify use cases, craft and deliver solutions, and facilitate workshops to review adoption progress and drive customer outcomes. Must have knowledge of two or more Cisco technology architectures - Ideally Networking and Data Centre Solid understanding of Software Adoption and lifecycle practices Experience developing and maintaining strong executive relationships Experience leading virtual cross-functional teams in a matrix organization Experience with recurring revenue concepts, margin, and attrition. Preferred Experience: 4 years of delivery experience, preferably in Managed Services Why Cisco At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fuelled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Sign up to receive notifications of similar jobs
Jul 31, 2025
Full time
Join Cisco's Customer Experience (CX) team, where we are dedicated to helping our customers achieve value realization and business growth through Cisco's innovative technologies and services. As a CX Principal, you will play a key role in driving customer success by orchestrating CX resources to promote adoption and deliver impactful outcomes. In this role, you will collaborate closely with internal teams, including Sales, Renewals, Solution Development Architects (SDAs), and Deal Acceleration teams, to support business objectives such as increasing Annual Recurring Revenue (ARR) and driving sustainable growth. Your Impact You are passionate about customer adoption and will have demonstrable experience of IT service delivery leadership working with large multinational organizations. Thriving in collaborative environments, you work seamlessly with Sales, Partners, and extended teams to develop and execute account growth strategies. Your leadership in outcomes and investment decisions ensures customers fully benefit from our offerings. With advanced technology knowledge, you guide clients to meet their business objectives using our solutions. Your experience with ARR growth, revenue, and margin accountability drives business success, making you invaluable to both customers and our organization. Your dedication to cultivating customer relationships and strategic approach makes you a key player in achieving customer and organizational goals, ensuring every interaction improves value and drives mutual success. As a CX Principal, you will play a crucial role in ensuring the successful adoption of Cisco technologies and services within our customer organizations, leading to value realization and business growth. You will be the primary CX point-of-contact for customers, taking end-to-end ownership. Your responsibilities will include: Driving software, services adoption, and value realization, leading to successful renewals and growth. Proactively leading renewal risks and using insights to increase customer retention. Developing and maintaining strong executive and technical relationships with customer partners to understand their challenges and objectives and advocating for their needs within Cisco. Owning financial aspects, including revenue and margin across products and services, and making strategic investment decisions. Building and implementing adoption plans that align with customer goals to improve their technology investments and promote full utilization of our technologies. Collaborating with Sales, Customer Success, Renewals, and Business Entities to identify use cases, craft and deliver solutions, and facilitate workshops to review adoption progress and drive customer outcomes. Must have knowledge of two or more Cisco technology architectures - Ideally Networking and Data Centre Solid understanding of Software Adoption and lifecycle practices Experience developing and maintaining strong executive relationships Experience leading virtual cross-functional teams in a matrix organization Experience with recurring revenue concepts, margin, and attrition. Preferred Experience: 4 years of delivery experience, preferably in Managed Services Why Cisco At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fuelled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Sign up to receive notifications of similar jobs
Ind & Func AI Decision Science Manager Senior Level Full time Job Role: Data & Applied Intelligence Strategy Manager Location: London Accenture is a leading professional services company that provides a wide range of services including strategy and consulting, data and analytics, technology and operation services worldwide. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Accenture's core values are deeply embedded in their culture and guide their actions and decisions. These values are reflected in their commitment to driving meaningful and transformational change for their clients, communities, and the wider world. We believe in inclusion and diversity and supporting the whole person. Our people help us deliver on the promise of technology and human ingenuity for our clients and talent is one of our most important areas of competitive differentiation. Our focus is on accessing, creating and unlocking people's potential to help them achieve their professional and personal aspirations. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Data & AI, the people who love using data to tell a story. We're also the world's largest team of data scientists, data engineers, and experts in machine learning and AI. Our focus is on big problems using the latest tech, serious brain power, and deep knowledge of just about every industry. We believe a mix of data, analytics, automation, and responsible AI can do almost anything-spark digital metamorphoses, widen the range of what humans can do, and breathe life into smart products and services. Want to join our crew of sharp analytical minds? You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In this role you will: Join our team of strategic thinkers who are passionate about leveraging Data, AI, and GenAI to drive transformative change. We are dedicated to helping organisations navigate the complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you're ready to embark on an exciting journey that blends strategy with real-world impact, we want you on our team! Lead a Team: Manage and mentor a cross-functional team, fostering a collaborative and high performance environment that encourages professional development and excellence in client delivery. Engage with Clients: Collaborate with clients to understand their business challenges and identify how Data & AI can drive strategic value across various industries, sectors, and functions. Manage Deliverables: Oversee client contractual deliverables at a project or workstream level, ensuring that all commitments are met on time and to the highest quality standards. Serve as an SME: Act as a Subject Matter Expert (SME) in various client engagements, providing insights and strategic recommendations based on Data & AI industry best practices. Develop Strategic Insights: Utilise your knowledge and understanding of industry trends and methodologies to provide strategic recommendations that align with clients' business objectives and enhance their competitive advantage. Facilitate Stakeholder Engagement: Build and maintain relationships with senior stakeholders, including C-suite executives, to effectively communicate the value of Data & AI initiatives and drive alignment on strategic priorities. Leverage Accenture Methods: Apply established frameworks and strategic methodologies to assess client needs, identify opportunities for improvement, and develop actionable plans for Data & AI implementation. Drive Innovation: Partner with our global and regional AI labs and studios, collaborating with cross-functional teams to discover innovative solutions and push the boundaries of what is possible with Data & AI. Represent Accenture: Represent Accenture at various internal, industry, and client events, showcasing our expertise in Data & AI. Craft Compelling Narratives: Develop engaging presentations and board papers that articulate complex insights in a clear and compelling manner, guiding senior client leadership in decision-making. Conduct Data Analysis: Analyse data sets to derive meaningful insights that support strategic decision-making for clients, utilising data visualisation tools and techniques to present findings effectively. Lead Impactful Discussions: Facilitate workshops and discussions with clients to explore innovative use cases for Data & AI, fostering collaborative ideation and problem-solving. Drive Practice Development: Lead the development of point of views, thought leadership and intellectual property within the Data & AI strategy space, enhancing our value proposition and building a strong professional community. Be a Team Player: Work collaboratively with colleagues across various functions, sharing knowledge and insights to drive collective success and foster a culture of innovation. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Learn more about the hiring process at Accenture
Jul 31, 2025
Full time
Ind & Func AI Decision Science Manager Senior Level Full time Job Role: Data & Applied Intelligence Strategy Manager Location: London Accenture is a leading professional services company that provides a wide range of services including strategy and consulting, data and analytics, technology and operation services worldwide. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Accenture's core values are deeply embedded in their culture and guide their actions and decisions. These values are reflected in their commitment to driving meaningful and transformational change for their clients, communities, and the wider world. We believe in inclusion and diversity and supporting the whole person. Our people help us deliver on the promise of technology and human ingenuity for our clients and talent is one of our most important areas of competitive differentiation. Our focus is on accessing, creating and unlocking people's potential to help them achieve their professional and personal aspirations. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Data & AI, the people who love using data to tell a story. We're also the world's largest team of data scientists, data engineers, and experts in machine learning and AI. Our focus is on big problems using the latest tech, serious brain power, and deep knowledge of just about every industry. We believe a mix of data, analytics, automation, and responsible AI can do almost anything-spark digital metamorphoses, widen the range of what humans can do, and breathe life into smart products and services. Want to join our crew of sharp analytical minds? You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In this role you will: Join our team of strategic thinkers who are passionate about leveraging Data, AI, and GenAI to drive transformative change. We are dedicated to helping organisations navigate the complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you're ready to embark on an exciting journey that blends strategy with real-world impact, we want you on our team! Lead a Team: Manage and mentor a cross-functional team, fostering a collaborative and high performance environment that encourages professional development and excellence in client delivery. Engage with Clients: Collaborate with clients to understand their business challenges and identify how Data & AI can drive strategic value across various industries, sectors, and functions. Manage Deliverables: Oversee client contractual deliverables at a project or workstream level, ensuring that all commitments are met on time and to the highest quality standards. Serve as an SME: Act as a Subject Matter Expert (SME) in various client engagements, providing insights and strategic recommendations based on Data & AI industry best practices. Develop Strategic Insights: Utilise your knowledge and understanding of industry trends and methodologies to provide strategic recommendations that align with clients' business objectives and enhance their competitive advantage. Facilitate Stakeholder Engagement: Build and maintain relationships with senior stakeholders, including C-suite executives, to effectively communicate the value of Data & AI initiatives and drive alignment on strategic priorities. Leverage Accenture Methods: Apply established frameworks and strategic methodologies to assess client needs, identify opportunities for improvement, and develop actionable plans for Data & AI implementation. Drive Innovation: Partner with our global and regional AI labs and studios, collaborating with cross-functional teams to discover innovative solutions and push the boundaries of what is possible with Data & AI. Represent Accenture: Represent Accenture at various internal, industry, and client events, showcasing our expertise in Data & AI. Craft Compelling Narratives: Develop engaging presentations and board papers that articulate complex insights in a clear and compelling manner, guiding senior client leadership in decision-making. Conduct Data Analysis: Analyse data sets to derive meaningful insights that support strategic decision-making for clients, utilising data visualisation tools and techniques to present findings effectively. Lead Impactful Discussions: Facilitate workshops and discussions with clients to explore innovative use cases for Data & AI, fostering collaborative ideation and problem-solving. Drive Practice Development: Lead the development of point of views, thought leadership and intellectual property within the Data & AI strategy space, enhancing our value proposition and building a strong professional community. Be a Team Player: Work collaboratively with colleagues across various functions, sharing knowledge and insights to drive collective success and foster a culture of innovation. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Learn more about the hiring process at Accenture
Job Description Push the limits of what's possible with us as an experienced member of our Software Engineering team. As an Experienced Software Engineer III at JPMorgan Chase within the Global Technology team, you serve as member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. Depending on the team that you join, you could be developing mobile features that give our customers and clients more control over how they bank with us, strategizing on how big data can make our trading systems quicker, creating the next innovation in payments for merchants, or supporting the integration of our private and public cloud platforms. Job Responsibilities Participates in, design and develop scalable and resilient systems using Java or Python to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces or contributes to architecture and design artifacts for applications while ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on system design concepts and proficient applied experience Hands-on practical experience in system design, application development, testing and operational stability Proficient in coding in Java or Python languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 31, 2025
Full time
Job Description Push the limits of what's possible with us as an experienced member of our Software Engineering team. As an Experienced Software Engineer III at JPMorgan Chase within the Global Technology team, you serve as member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. Depending on the team that you join, you could be developing mobile features that give our customers and clients more control over how they bank with us, strategizing on how big data can make our trading systems quicker, creating the next innovation in payments for merchants, or supporting the integration of our private and public cloud platforms. Job Responsibilities Participates in, design and develop scalable and resilient systems using Java or Python to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces or contributes to architecture and design artifacts for applications while ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on system design concepts and proficient applied experience Hands-on practical experience in system design, application development, testing and operational stability Proficient in coding in Java or Python languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Job Description: Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. Dentsu International is a global leader that specialises in Sales, Marketing, Customer Experience, and Retention to enable clients to keep "winning" whilst ensuring customer growth and experience is at the very forefront for their business. We're hiring a Paid Search Executive as part of our team based from our Edinburgh office. Purpose of the Role As a Paid Search Executive, your role will be to ensure best in class delivery across the team's portfolio of clients, working both closely with your manager and the rest of your team. You will be responsible for the day-to-day management of your Paid Search campaigns to produce work to the highest of standards, in line with agency values. Success will be measured through meeting and exceeding client targets both in terms of results as well as maintaining high levels of customer satisfaction. Account quality will be measured through internal audit scores. You will also produce case studies to showcase your work and help the agency demonstrate excellence. Key Responsibilities Assist in the development and implementation of paid search strategies aligned with client goals and objectives. Execute day-to-day management of paid search campaigns, including campaign setup, optimisation, monitoring, and reporting Monitor campaign performance metrics and KPIs, providing regular reports and insights to internal teams and clients Support the Paid Search Manager in client communication, campaign planning, and strategic recommendations/optimisations, adhering to Dentsu's QA policies and procedures Collaborate with clients, internal planning teams and platform reps to drive best in class performance Key Skills Experience managing and planning paid search campaigns, preferably in an agency or client-facing environment. Proficiency in managing and planning campaigns across Google Ads and Microsoft Ads, with experience on SA360 or international search engines a bonus. Strong understanding of paid search principles and best practices Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions. Exceptional communication and interpersonal skills, with the ability to effectively interact with clients and internal teams. What we offer This is a permanent role. The team is based from our Edinburgh office on a hybrid working basis. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs which includes: Competitive Salary Company-provided Medical Healthcare Generous Pension provisions Health and Wellness benefits Volunteering days Life Assurance Working in diverse teams where you can make a real impact. Exciting and rewarding environment. Varied work across industries Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: Edinburgh - The Stamp Office Brand: Dentsu Media Time Type: Full time Contract Type: Permanent
Jul 31, 2025
Full time
Job Description: Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. Dentsu International is a global leader that specialises in Sales, Marketing, Customer Experience, and Retention to enable clients to keep "winning" whilst ensuring customer growth and experience is at the very forefront for their business. We're hiring a Paid Search Executive as part of our team based from our Edinburgh office. Purpose of the Role As a Paid Search Executive, your role will be to ensure best in class delivery across the team's portfolio of clients, working both closely with your manager and the rest of your team. You will be responsible for the day-to-day management of your Paid Search campaigns to produce work to the highest of standards, in line with agency values. Success will be measured through meeting and exceeding client targets both in terms of results as well as maintaining high levels of customer satisfaction. Account quality will be measured through internal audit scores. You will also produce case studies to showcase your work and help the agency demonstrate excellence. Key Responsibilities Assist in the development and implementation of paid search strategies aligned with client goals and objectives. Execute day-to-day management of paid search campaigns, including campaign setup, optimisation, monitoring, and reporting Monitor campaign performance metrics and KPIs, providing regular reports and insights to internal teams and clients Support the Paid Search Manager in client communication, campaign planning, and strategic recommendations/optimisations, adhering to Dentsu's QA policies and procedures Collaborate with clients, internal planning teams and platform reps to drive best in class performance Key Skills Experience managing and planning paid search campaigns, preferably in an agency or client-facing environment. Proficiency in managing and planning campaigns across Google Ads and Microsoft Ads, with experience on SA360 or international search engines a bonus. Strong understanding of paid search principles and best practices Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions. Exceptional communication and interpersonal skills, with the ability to effectively interact with clients and internal teams. What we offer This is a permanent role. The team is based from our Edinburgh office on a hybrid working basis. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs which includes: Competitive Salary Company-provided Medical Healthcare Generous Pension provisions Health and Wellness benefits Volunteering days Life Assurance Working in diverse teams where you can make a real impact. Exciting and rewarding environment. Varied work across industries Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: Edinburgh - The Stamp Office Brand: Dentsu Media Time Type: Full time Contract Type: Permanent
End date Sunday 10 August 2025 Salary range £76,194 - £89,640 We support flexible working Learn more about flexible working. Agile Working Options Job Share; Hybrid Working Job description JOB TITLE: Senior Strategic Change & Insights Manager - Everyday Banking SALARY: From £76,194 LOCATION(S): Edinburgh, Birmingham, Bristol, Halifax, Leeds and Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity The Everyday Banking (EDB) business area is central to the Group's strategy. Our aim is to partner with customers to solve problems and facilitate ambitions and dreams. EDB meets approximately 25 million customers' fundamental financial needs through our Personal Current Accounts, Savings, Overdrafts, and Payments products. It is integral in delivering Consumer Relationships strategic objectives across segments, customer experience (including mobile), and proposition. The Optimisation & Integration team works across the entire breadth of EDB. We provide services to the Senior Leadership Team, all our product areas, and our two Platforms (the Everyday Banking Platform and the Core Banking Platform). An exciting opportunity has arisen within Optimisation & Integration to lead our Strategic Change and Insights team. This team delivers reporting, insights, and storytelling on how our teams are collectively delivering against the strategic priorities. What you'll be doing ! The role will focus on creating qualitative insights and strategic reports across all change (both product and platform-led). It involves robust reporting of critical delivery against EDB Objectives & Key Results and overall strategy, as well as quantitative data-driven insight on the Everyday Banking portfolio. The team also supports the quarterly business review process, owning the systems and data, as well as investment prioritisation across the full breadth of Everyday Banking. This ensures teams are aligned with priorities to deliver the strategy. It also includes owning delivery products to make it simpler and more efficient for our teams to operate as part of our ways of working. Our team is passionate about using tools and technology to enable Agile Ways of Working and deliver a highly customer-focused and collaborative environment. You'll be passionate about achieving outstanding results in a simple way, as well as being a strong collaborator willing to share and voice ideas to bring consensus around the approach. What you'll need Excellent stakeholder leadership skills - you'll be collaboratively working with and supporting colleagues from different areas to understand and provide value for our colleagues and customers. Experience at communicating to senior audiences sophisticated messaging - especially visually and through 'telling the story' in a compelling way. Strategic thinking and ability to create cohesive engagement with all grades, skill levels and roles. A passion for data analysis and problem solving - you'll be using data to analyse our progress against the priorities, to provide insight that supports decision making. Creative Thinking - inspire with energy and passion, with a focus on collaboration. Well defined planning and organising skills as things may change and you'll need to adapt to a flexible agenda whilst prioritising what matters and simplifying complex ideas to gain understanding and commitment. Flexible, dependable, and adaptable to working in a changing environment. We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. About you: Works with a strong culture of Continuous Improvement, improving processes, removing duplication, and increasing the efficiency of the role. Bring passion for our values of putting the customer first, keeping it simple, and making a difference together. Builds strong collaborative relationships across the business to deliver. Is a highly motivated self-starter with ability to prioritise own workload. Leading various tasks requiring a high level of collaboration. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Jul 31, 2025
Full time
End date Sunday 10 August 2025 Salary range £76,194 - £89,640 We support flexible working Learn more about flexible working. Agile Working Options Job Share; Hybrid Working Job description JOB TITLE: Senior Strategic Change & Insights Manager - Everyday Banking SALARY: From £76,194 LOCATION(S): Edinburgh, Birmingham, Bristol, Halifax, Leeds and Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity The Everyday Banking (EDB) business area is central to the Group's strategy. Our aim is to partner with customers to solve problems and facilitate ambitions and dreams. EDB meets approximately 25 million customers' fundamental financial needs through our Personal Current Accounts, Savings, Overdrafts, and Payments products. It is integral in delivering Consumer Relationships strategic objectives across segments, customer experience (including mobile), and proposition. The Optimisation & Integration team works across the entire breadth of EDB. We provide services to the Senior Leadership Team, all our product areas, and our two Platforms (the Everyday Banking Platform and the Core Banking Platform). An exciting opportunity has arisen within Optimisation & Integration to lead our Strategic Change and Insights team. This team delivers reporting, insights, and storytelling on how our teams are collectively delivering against the strategic priorities. What you'll be doing ! The role will focus on creating qualitative insights and strategic reports across all change (both product and platform-led). It involves robust reporting of critical delivery against EDB Objectives & Key Results and overall strategy, as well as quantitative data-driven insight on the Everyday Banking portfolio. The team also supports the quarterly business review process, owning the systems and data, as well as investment prioritisation across the full breadth of Everyday Banking. This ensures teams are aligned with priorities to deliver the strategy. It also includes owning delivery products to make it simpler and more efficient for our teams to operate as part of our ways of working. Our team is passionate about using tools and technology to enable Agile Ways of Working and deliver a highly customer-focused and collaborative environment. You'll be passionate about achieving outstanding results in a simple way, as well as being a strong collaborator willing to share and voice ideas to bring consensus around the approach. What you'll need Excellent stakeholder leadership skills - you'll be collaboratively working with and supporting colleagues from different areas to understand and provide value for our colleagues and customers. Experience at communicating to senior audiences sophisticated messaging - especially visually and through 'telling the story' in a compelling way. Strategic thinking and ability to create cohesive engagement with all grades, skill levels and roles. A passion for data analysis and problem solving - you'll be using data to analyse our progress against the priorities, to provide insight that supports decision making. Creative Thinking - inspire with energy and passion, with a focus on collaboration. Well defined planning and organising skills as things may change and you'll need to adapt to a flexible agenda whilst prioritising what matters and simplifying complex ideas to gain understanding and commitment. Flexible, dependable, and adaptable to working in a changing environment. We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. About you: Works with a strong culture of Continuous Improvement, improving processes, removing duplication, and increasing the efficiency of the role. Bring passion for our values of putting the customer first, keeping it simple, and making a difference together. Builds strong collaborative relationships across the business to deliver. Is a highly motivated self-starter with ability to prioritise own workload. Leading various tasks requiring a high level of collaboration. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Job Description Join the Runtime Compute Team! As a Software Engineer II at JPMorgan Chase within the Corporate and Investment Bank Runtime Compute Team, part of Corporate and Investment Bank Cloud Success, you will play a crucial role in an agile team setting. Your responsibilities include collaborating with stakeholders and customers across the Corporate and Investment Bank, as well as working with Infrastructure Platforms technology partners and Cybersecurity & Technology Controls, to enhance the development and deployment of cloud runtime compute products and features throughout the organization. You will focus on minimizing runtime compute costs, boosting reliability and performance, and contributing to the creation of robust runtime compute strategies and solutions Job Responsibilities Cloud Runtime Compute Engineering: Develop and engineer cloud runtime compute products and solutions with a security-first approach. Ensure compliance with the firm's security control policies and procedures throughout the product lifecycle, utilizing technologies such as Terraform, Rego, Sentinel, GoLang, Python, and other languages as required. Cross-Functional Collaboration: Work collaboratively with engineers and architects in Infrastructure Platform teams, engage with Runtime Compute Product Security for threat modelling, and partner with CIB SRE, Architecture, and application teams for investigations and solution design. Teamwork and Support: Actively participate in team activities, communicate effectively, and support team members as needed. Work towards aligning on project goals and timelines, fostering a cooperative and positive work environment. Documentation: Create and maintain user guides, architecture and design records, and other essential documentation to support product development and usage. Cultural Contribution: Actively contribute to a team culture that values diversity, equity, inclusion, and respect, fostering a positive and collaborative organizational environment. Required qualifications, capabilities, and skills Formal training or certification on Computer Science concepts and proficient applied experience Practical cloud native experience Hands-on experience in system design, application development, testing, and maintaining operational stability throughout the software development lifecycle, incorporating agile methodologies and practices. Strong experience with more than one programming language Good understanding of agile methodologies/practices Preferred qualifications, capabilities, and skills Proven ability to navigate complex organizational structures, with particular emphasis on familiarity with JPMorgan Chase, especially within the CIB division Experience owning and operating a complex containerized runtime compute solution, e.g. AWS EKS Experience as an Application Owner at JPMorgan is highly valued, demonstrating a deep understanding of the firm's policies, procedures, and strategic objectives Familiarity with JPMorgan Chase's security control matrix, policies, procedures and standards, or a willingness to learn Knowledge of networking and routing in cloud environments, including the ability to create and manage network policies effectively Experience with cloud roles, permissions, and role-based access control, particularly within a containerized cloud environment Certified Kubernetes Application Developer (CKAD) certification, or a strong interest in obtaining it, demonstrating proficiency in Kubernetes application development About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 31, 2025
Full time
Job Description Join the Runtime Compute Team! As a Software Engineer II at JPMorgan Chase within the Corporate and Investment Bank Runtime Compute Team, part of Corporate and Investment Bank Cloud Success, you will play a crucial role in an agile team setting. Your responsibilities include collaborating with stakeholders and customers across the Corporate and Investment Bank, as well as working with Infrastructure Platforms technology partners and Cybersecurity & Technology Controls, to enhance the development and deployment of cloud runtime compute products and features throughout the organization. You will focus on minimizing runtime compute costs, boosting reliability and performance, and contributing to the creation of robust runtime compute strategies and solutions Job Responsibilities Cloud Runtime Compute Engineering: Develop and engineer cloud runtime compute products and solutions with a security-first approach. Ensure compliance with the firm's security control policies and procedures throughout the product lifecycle, utilizing technologies such as Terraform, Rego, Sentinel, GoLang, Python, and other languages as required. Cross-Functional Collaboration: Work collaboratively with engineers and architects in Infrastructure Platform teams, engage with Runtime Compute Product Security for threat modelling, and partner with CIB SRE, Architecture, and application teams for investigations and solution design. Teamwork and Support: Actively participate in team activities, communicate effectively, and support team members as needed. Work towards aligning on project goals and timelines, fostering a cooperative and positive work environment. Documentation: Create and maintain user guides, architecture and design records, and other essential documentation to support product development and usage. Cultural Contribution: Actively contribute to a team culture that values diversity, equity, inclusion, and respect, fostering a positive and collaborative organizational environment. Required qualifications, capabilities, and skills Formal training or certification on Computer Science concepts and proficient applied experience Practical cloud native experience Hands-on experience in system design, application development, testing, and maintaining operational stability throughout the software development lifecycle, incorporating agile methodologies and practices. Strong experience with more than one programming language Good understanding of agile methodologies/practices Preferred qualifications, capabilities, and skills Proven ability to navigate complex organizational structures, with particular emphasis on familiarity with JPMorgan Chase, especially within the CIB division Experience owning and operating a complex containerized runtime compute solution, e.g. AWS EKS Experience as an Application Owner at JPMorgan is highly valued, demonstrating a deep understanding of the firm's policies, procedures, and strategic objectives Familiarity with JPMorgan Chase's security control matrix, policies, procedures and standards, or a willingness to learn Knowledge of networking and routing in cloud environments, including the ability to create and manage network policies effectively Experience with cloud roles, permissions, and role-based access control, particularly within a containerized cloud environment Certified Kubernetes Application Developer (CKAD) certification, or a strong interest in obtaining it, demonstrating proficiency in Kubernetes application development About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Interim Gas Operations Manager Are you a seasoned Gas Operations Manager with experience in the social housing sector? We re working on an exciting interim opportunity with a highly respected housing provider that needs a strong leader to step in and ensure compliance, performance, and customer satisfaction across their gas operations. The role Manage gas servicing, repairs, and installation across various heating systems. Lead a team of 25+ staff and ensure high-quality service delivery. Deliver compliance, H&S, and performance reports to senior leadership. Oversee contractor performance and budget control across all work streams. Ensure 100% compliance with gas servicing and certification. What you ll bring Minimum 2 years experience managing gas services in a social housing setting. Strong understanding of compliance, legislation, and safety standards. Experience with Gas Safe Registration and acting as Duty Holder. Proven ability to lead teams, manage large budgets, and drive continuous improvement. Recognised H&S qualification (NEBOSH, IOSH or SMSTS). Confident communicator with strong technical and organisational skills. What s On Offer 3-4 month interim role. £400 - £450 umbrella day rate Excellent working environment in a supportive and progressive organisation. Ready to apply? Click below to submit your CV or contact us at (url removed) to find out more.
Jul 31, 2025
Contractor
Interim Gas Operations Manager Are you a seasoned Gas Operations Manager with experience in the social housing sector? We re working on an exciting interim opportunity with a highly respected housing provider that needs a strong leader to step in and ensure compliance, performance, and customer satisfaction across their gas operations. The role Manage gas servicing, repairs, and installation across various heating systems. Lead a team of 25+ staff and ensure high-quality service delivery. Deliver compliance, H&S, and performance reports to senior leadership. Oversee contractor performance and budget control across all work streams. Ensure 100% compliance with gas servicing and certification. What you ll bring Minimum 2 years experience managing gas services in a social housing setting. Strong understanding of compliance, legislation, and safety standards. Experience with Gas Safe Registration and acting as Duty Holder. Proven ability to lead teams, manage large budgets, and drive continuous improvement. Recognised H&S qualification (NEBOSH, IOSH or SMSTS). Confident communicator with strong technical and organisational skills. What s On Offer 3-4 month interim role. £400 - £450 umbrella day rate Excellent working environment in a supportive and progressive organisation. Ready to apply? Click below to submit your CV or contact us at (url removed) to find out more.
Branch Manager Join Our Team as a Branch Manager at Burchell Edwards - Connells Group in Sheldon, Birmingham. Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Burchell Edwards. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE of £45k with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Burchell Edwards is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EACS06032
Jul 31, 2025
Full time
Branch Manager Join Our Team as a Branch Manager at Burchell Edwards - Connells Group in Sheldon, Birmingham. Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Burchell Edwards. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE of £45k with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Burchell Edwards is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EACS06032
Data Center Technician Job ID 214657 Posted 02-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance Location(s) Grays - England - United Kingdom of Great Britain and Northern Ireland Job Title: Data Centre Technician Business Sector: Data Centre Solutions Location: Grays, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Purpose of the Job Shift Technician CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Technician to join the team located in London, UK. The successful candidate will deliver high calibre maintenance services within Building Clusters. Responding speedily to fault/breakdown requests and efficiently undertaking routine scheduled maintenance of plant and/or equipment being pre-requisite and of paramount importance. Role Summary Carry out routine planned preventative maintenance tasks as required within across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system's work orders Monitor BMS for running and alarm conditions Attend to A/C related clients' problems Building walk-rounds, taking meter readings from UPS, PDUs and utilities Investigate faults, identify causes, and effect remedies Prepare accurate / timely reports as required Ensure corrective / repair works are carried out in accordance with current regulations Assist when and where required with installation works Participate in emergency call out roster providing cover for weekend and team member absences, as required Develop a comprehensive understanding of the portfolio buildings their layouts, functions and complexities Establish and develop trusting, meaningful relationships with Facilities Managers, Client staff and representatives Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods Volunteer ideas / initiatives that contribute to the service levels and delivery Undertake other tasks, as required by Customer Services Supervisor / Contract Manager, in accordance with experience and competencies 12-hour continental shift pattern Essential City & Guilds Electrical Competency Parts 1 & 2 or equivalent Good building services knowledge Critical Environment Experience Good Customer relationship skills Working knowledge of "Permit to work" systems Understand and interpret technical drawings / processes Experience of CMMS and BMS systems Desirable Time served electrical apprenticeship Experience of working in Data Centres HV switching qualification/experience 18th Edition IEE Regulations Experience of Microsoft Office applications ACoPs L8 EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jul 31, 2025
Full time
Data Center Technician Job ID 214657 Posted 02-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance Location(s) Grays - England - United Kingdom of Great Britain and Northern Ireland Job Title: Data Centre Technician Business Sector: Data Centre Solutions Location: Grays, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Purpose of the Job Shift Technician CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Technician to join the team located in London, UK. The successful candidate will deliver high calibre maintenance services within Building Clusters. Responding speedily to fault/breakdown requests and efficiently undertaking routine scheduled maintenance of plant and/or equipment being pre-requisite and of paramount importance. Role Summary Carry out routine planned preventative maintenance tasks as required within across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system's work orders Monitor BMS for running and alarm conditions Attend to A/C related clients' problems Building walk-rounds, taking meter readings from UPS, PDUs and utilities Investigate faults, identify causes, and effect remedies Prepare accurate / timely reports as required Ensure corrective / repair works are carried out in accordance with current regulations Assist when and where required with installation works Participate in emergency call out roster providing cover for weekend and team member absences, as required Develop a comprehensive understanding of the portfolio buildings their layouts, functions and complexities Establish and develop trusting, meaningful relationships with Facilities Managers, Client staff and representatives Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods Volunteer ideas / initiatives that contribute to the service levels and delivery Undertake other tasks, as required by Customer Services Supervisor / Contract Manager, in accordance with experience and competencies 12-hour continental shift pattern Essential City & Guilds Electrical Competency Parts 1 & 2 or equivalent Good building services knowledge Critical Environment Experience Good Customer relationship skills Working knowledge of "Permit to work" systems Understand and interpret technical drawings / processes Experience of CMMS and BMS systems Desirable Time served electrical apprenticeship Experience of working in Data Centres HV switching qualification/experience 18th Edition IEE Regulations Experience of Microsoft Office applications ACoPs L8 EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you'll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd line Software Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 to £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL Knowledge. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Collaborate closely with 3rd Line teams to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of software impacts on customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What's on Offer: • Starting salary of £28k to £32k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 31, 2025
Full time
We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you'll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd line Software Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 to £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL Knowledge. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Collaborate closely with 3rd Line teams to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of software impacts on customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What's on Offer: • Starting salary of £28k to £32k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Branch Manager Join Our Team as a Branch Manager at Connells - Connells Group in Exeter Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Connells. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EACS07308
Jul 31, 2025
Full time
Branch Manager Join Our Team as a Branch Manager at Connells - Connells Group in Exeter Why Join Us: We're seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Connells. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery. What We Offer: Competitive OTE with Uncapped Commission Clear Career Progression Industry-Leading Training and Development Opportunities to Compete for Top Achievers Awards Company Car or Car Allowance Comprehensive Benefits Package Your Role: As a Branch Manager, you'll be responsible for the overall performance of the branch. This includes leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service. You'll also be actively involved in listing properties and maintaining strong relationships with clients. What We're Looking For: Proven experience in a managerial role within the real estate industry Strong leadership and people management skills Exceptional customer care/service experience Resilient, positive, organized, numerate, and detail-oriented Excellent verbal and written communication skills Hold a Full UK driving license. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. Ready to Take the Next Step? Apply now and become part of our team dedicated to excellence and growth. EACS07308
Electrical Manager Job ID 228428 Posted 22-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Guildford - England - United Kingdom of Great Britain and Northern Ireland Job Title: Electrical Manager The Electrical Maintenance Manager is a key leadership role responsible for overseeing the operational, compliance, and financial performance of the engineering team. This individual will ensure the efficient delivery of both reactive and planned maintenance services, with a strong focus on statutory compliance, team leadership, and client satisfaction. The role requires a technically proficient and highly organized professional with a strong background in electrical systems and facilities management. Key Responsibilities: • Lead and manage the engineering and support teams. • Ensure compliance with statutory regulations and internal procedures. • Oversee planned and reactive maintenance, ensuring SLAs and KPIs are met. • Manage subcontractors, suppliers, and the supply chain. • Handle HR tasks including recruitment, training, and team development. • Monitor budgets, WIP, and financial reporting. • Resolve technical issues and client escalations. • Maintain compliance documentation and systems (e.g., Concept, Webquote). • Support audits, reporting, and continuous improvement initiatives. • Promote health & safety, customer service, and CBRE values. Experience Required: • Strong technical background in Electrical or Building Services Engineering. • Minimum C&G Level 3 qualification in Electrical • Proven experience in a similar management role within facilities or building services. • Excellent leadership, communication, and organizational skills. • Proficient in Microsoft Office and CAFM systems (e.g., Concept). • Ability to remain calm under pressure and deliver results within tight deadlines. Desirable: • Healthcare/HTM experience. • BOAS Cat 2 qualification. • HTM AP qualifications. • ILM Level 2 or equivalent leadership training.
Jul 31, 2025
Full time
Electrical Manager Job ID 228428 Posted 22-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Guildford - England - United Kingdom of Great Britain and Northern Ireland Job Title: Electrical Manager The Electrical Maintenance Manager is a key leadership role responsible for overseeing the operational, compliance, and financial performance of the engineering team. This individual will ensure the efficient delivery of both reactive and planned maintenance services, with a strong focus on statutory compliance, team leadership, and client satisfaction. The role requires a technically proficient and highly organized professional with a strong background in electrical systems and facilities management. Key Responsibilities: • Lead and manage the engineering and support teams. • Ensure compliance with statutory regulations and internal procedures. • Oversee planned and reactive maintenance, ensuring SLAs and KPIs are met. • Manage subcontractors, suppliers, and the supply chain. • Handle HR tasks including recruitment, training, and team development. • Monitor budgets, WIP, and financial reporting. • Resolve technical issues and client escalations. • Maintain compliance documentation and systems (e.g., Concept, Webquote). • Support audits, reporting, and continuous improvement initiatives. • Promote health & safety, customer service, and CBRE values. Experience Required: • Strong technical background in Electrical or Building Services Engineering. • Minimum C&G Level 3 qualification in Electrical • Proven experience in a similar management role within facilities or building services. • Excellent leadership, communication, and organizational skills. • Proficient in Microsoft Office and CAFM systems (e.g., Concept). • Ability to remain calm under pressure and deliver results within tight deadlines. Desirable: • Healthcare/HTM experience. • BOAS Cat 2 qualification. • HTM AP qualifications. • ILM Level 2 or equivalent leadership training.
Estate Agent OTE: £35,000 Uncapped Commission, Career Progression We're looking for a highly motivated Estate Agent / Sales Negotiator to complement our residential sales team in Cheltenham working in our well known RA Bennett estate agency. This is a fantastic opportunity for an experienced salesperson who is looking for their first role in estate agency. The branch is one of the market leaders in the area and is both exceptionally busy and successful. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales and progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. EACW05231
Jul 31, 2025
Full time
Estate Agent OTE: £35,000 Uncapped Commission, Career Progression We're looking for a highly motivated Estate Agent / Sales Negotiator to complement our residential sales team in Cheltenham working in our well known RA Bennett estate agency. This is a fantastic opportunity for an experienced salesperson who is looking for their first role in estate agency. The branch is one of the market leaders in the area and is both exceptionally busy and successful. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales and progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. EACW05231
