Assistant Shop Manager

Location: Sidcup

Hours: 7 per week

Contract: Permanent

Salary: £23,391 per annum based on 35 hours per week

Are you a retail expert passionate about making a meaningful impact?

We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity allows you to develop your retail skills while supporting communities across the UK and abroad. Do you want to help create a world where kindness knows no bounds?

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

• Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
• Working on the shop floor and coordinating behind-the-scenes activities-no two days are the same.
• Fostering a welcoming shopping environment and providing excellent customer service.
• Overseeing a team of dedicated volunteers, including their induction, management, and development.

• Experience in retail, with a good understanding of shop operations.
• A people-person who enjoys supporting a team and engaging with diverse customers.
• Financial acumen and IT skills, with an understanding of targets and measures.
• Flexibility to meet the needs of the store.

Application deadline: 23:59 on Monday 4th August 2025. Early applications are encouraged as we reserve the right to close the advert early.

• 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Up to 6% contributory pension scheme.
• Flexible working arrangements.
• Career development and training opportunities.
• Discounts via Blue Light Discount Card and employee benefits platform.
• Access to mental health and wellbeing support.
• Collaborative team environment supporting our mission.
• Cycle2Work scheme.
• Interest-free season ticket loan.

At The British Red Cross, we value diversity and inclusion, ensuring all staff and volunteers can bring their true selves to work. We are committed to an inclusive environment free from discrimination, supported by various networks and initiatives.

Together, we are the world's emergency responders.