Enterprise Account Manager

(Hybrid - 4 days office-based)

About the Role:

Our client, a fast-growing and influential research and intelligence company, is seeking an Account Manager to join their expanding commercial team. This is an exciting opportunity to work with top-tier global brands across industries including retail, tech, pharmaceuticals, manufacturing, and more.

As an Account Manager, you'll take ownership of a portfolio of senior-level stakeholders-predominantly at the C-suite level-across Fortune 1000 organisations. Your primary focus will be driving member engagement, delivering continuous value through a suite of high-impact research and advisory services, and ensuring full client retention.

This role requires a commercially minded individual with strong relationship management skills, excellent communication abilities, and a strategic mindset. You'll act as a key point of contact for clients, aligning company offerings to their evolving supply chain and digital transformation priorities.

Key Responsibilities:

• Manage a portfolio of enterprise clients, ensuring high engagement and value realisation from membership services
• Lead renewal strategies and account growth initiatives, driving 100% retention of Annual Recurring Revenue (ARR)
• Build trusted relationships with senior executives, becoming a consultative partner aligned to client goals
• Collaborate with internal research, product, and delivery teams to tailor content and engagement plans
• Analyse client feedback and usage data to anticipate risks and ensure proactive client success strategies
• Advocate for client needs internally, contributing to continuous improvement of the member experience

Ideal Candidate Profile:

• 5+ years' experience in account management, client success, or B2B enterprise sales (preferably in SaaS, research, or subscription-based models)
• Experienced in managing six-figure enterprise accounts and renewing/expanding high-value contracts
• Strong negotiation experience, particularly with corporate procurement teams
• Skilled in stakeholder management, especially at C-level

Benefits Include:

• Private healthcare coverage
• Enhanced pension / 401(k)
• Life insurance
• Enhanced parental leave

We Are Aspire Ltd are a Disability Confident Commited employer