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Customer Experience Manager UK page is loaded Customer Experience Manager UK Apply locations Kingston Head Office time type Part time posted on Posted 4 Days Ago time left to apply End Date: August 8, 2025 (9 days left to apply) job requisition id R-60902 Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded . click apply for full job details

MECis a multidisciplinary development technical consultant operating nationwide, with offices in Birmingham, Brighton, Leicester and Nottingham. We specialise in delivering technical services to a diverse range of private and public sector clients across various industries, including residential, commercial, industrial, retail, leisure, education, and healthcare. We are seeking an Admin Co-Ordinatorto become an integral part of our team situated at our thriving Leicestershire office. We work predominately for housing developers across the Midlands and require an administrator to assist with the growing team and workload. So, if you are looking for an exciting opportunity to expand your capabilities and develop your skills, knowledge, and experience, then this could be the perfect move for you! Key responsibilities include: Co-Ordinator/Administrator in the Leicester office, working with all technical teams; Assisting to achieve continuous efficiency and quality improvements within the business; Project administration including client liaison and reporting, coordination of technical work, budgeting and invoicing; Submission of designs for third party approvals and pro-active communication with clients, authorities and other agencies, to ensure projects are completed to deadlines and budgets; Support the Finance Manager with sales and purchase ledger, credit control and other reporting as required; Support Marketing Manager with marketing matters as required; Liaison and co-operative working with all staff and colleagues in other offices; General company administration support, including receptionist duties; Working within all offices as and when required, working additional hours if necessary, to deliver all responsibilities and to attend meetings/events. Key Skills & Attributes: Preparation of correspondence and reports, printing, scanning and documenting; Submissions to clients, and applications to statutory authorities and other third parties. Completion of forms, co-ordination of supporting documentation and design information. Pursue timely responses and approvals, maintain full progress records and provide weekly updates to colleagues and clients; Pro-active communication with clients, other staff members and statutory bodies including Building Control, NHBC, Planning Authorities, Highway Authorities, Environment Agency, Statutory Undertakers etc.; Internal administrative processes for client, supplier and project management, printing, staff personal expense claims; Company performance reports for Directors and other senior staff; Processing sales invoices and credit notes; Preparation of and issue of sales invoices; Chasing debtors and speaking to clients/accounts teams as required and updating relevant trackers; Support on marketing matters as required; Diary and calendar organisation; Purchasing of products and services required by the company; Taking telephone messages and monitoring responses to ensure calls are returned promptly; Ensure office is kept neat and tidy and that all staff maintain their working areas; Undertake any other duties required by the Company for which you are skilled and able to undertake to ensure the smooth running of the business. Qualifications and Experience: Previous experience of corresponding professionally with external organisations; Demonstrable relevant experience as a co-ordinator/administrator; Excellent written and verbal skills, particularly report writing and client liaison; Must be able to work both independently and as part of a team. This will also involve working with various disciplines and offices within MEC and external organisations; Self-motivated individual with desire to not only work within the team but also have ambition to help it grow and develop. Mentoring/supervision of trainee staff to develop their knowledge and skills. Hold full clean driving licence and have own private car with insurance for business use. At MEC, we value a healthy work-life balance. Alongside a competitive salary, we offer flexible working arrangements to support our employees. Core benefits include: 25 days' annual leave, plus your birthday off Company pension scheme Private medical insurance Life assurance Employee Assistance Programme (EAP) Paid annual membership for a professional institution Plus more, which can be viewed here: Why MEC If you have the skills and experience for this role, we'd love to hear from you. MEC is an equal opportunities employer and welcomes applications from all qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity. If you have any questions regarding this job opportunity, please callour head office on or . MEC Consulting Group Ltd The Old Chapel Station Road Hugglescote Leicestershire LE67 2GB

Operations & Commercial Director, Core Banking London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo every day with their accounts: think current account, joint account and U16s. This includes creating compelling value propositions for different audiences , the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Cash back Rewards. The collective is also responsible for our Subscriptions products, which are paid upgrades that unlock extra benefits and functionality. We're looking for an experienced, commercially-minded operator to help us gear up for our next phase of growth (from 12 million to 20+ million customers). This is a high-impact leadership role where you'll have significant ownership and the opportunity to drive real change. Owning the planning process for Core Banking: You'll be the driving force behind our business planning, collective goals. You'll lead our half yearly planning, including budget and headcount , and goal setting cycles. Tracking our performance: You'll constantly monitor the effectiveness of our initiatives, working with our finance and data partners (reviewing product and commercial data and analyses) to help us adapt our strategies and ensure we're always on the right track. Operationalising our strategy and priorities: Partnering closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes / outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that support the right commercial outcomes. Governance and risk management: Working with our first line partners to ensure they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind: capable of thinking of the bigger picture - where we want to go and quickly breaking into its pieces of 'what it means' - what needs to happen to operationalise it, and act on it fast You have an exceptional ability to connect the dots across different parts of the business and foster collaboration You have very strong operational experience in a scaling consumer business, in terms of P&L, team size and complexity with significant impact (i.e. over a few years) You have experience leading and scaling teams You have excellent attention to detail and can drive multiple processes in parallel while keeping high quality standards You're data-orientated and risk focused: you're able to use data to make decisions, and always keep in mind the risks involved in your work and how to mitigate them You're a great communicator: you can adjust your messaging for different audiences (Product, Operations, Senior Leaders etc.) You possess strong commercial acumen and data literacy with a proven track record of analysing commercial trends and insights to inform business decisions You demonstrate a strong sense of ownership and a proactive, hustle mindset to get things done You can balance conflicting priorities when making decisions: you'll need to consider the needs/capacity of many stakeholders Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you ️ We'll help you relocate to the UK We can sponsor your visa This role is based in our London office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps 30 min call with the Recruiter 60 min call with the Hiring Manager 2 hours of technical and leadership principles interviews Final Exec Call This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above . click apply for full job details

Company Description As an international player in construction engineering and mobility services, Egis offers a unique global opportunity, combining consulting, engineering, and infrastructure operations. Our capacity for innovation allows us to respond to the challenges of the climate and digital world, offering solutions and recognised expertise in the transport and mobility, sustainable cities, building, water, environment, and energy sectors. The Egis Group has more than 50 years of experience, presence in 75 countries, and 20,500 employees around the world. Egis Transport Solutions (ETS) , a business unit of the Egis Group, bringing together all the necessary expertise for guided urban transport and heavy rail systems. Our business provides a full range of consultancy services from initial project feasibility to delivery, commissioning and close out. We deliver design and resource solutions to our wide range of clients ensuring safe and successful delivery. We have a new role vacancy for an Associate Director level Commercial Manager to lead the Design Joint Venture Commercial Team on a new HS2 Project. You will lead and be responsible for all commercial aspects of the business, reporting directly to the Commercial Director. Accountable for managing commercial risk and communicating this across a variety of stakeholders within the business and ensuring that governance and reporting processes are in place to mitigate it. A critical role, you will be responsible working with our JV partners to align and manage an integrated commercial and cost management team, accountable for the successful delivery of upstream and downstream deliverables, client and key stakeholder interface. Primary location: 3 - 4 days in London offices, with occasional travel to client office in Birmingham. Job Description Role Responsibilities: Build, lead and develop the commercial and cost management function into a high performing team Develop and embed strategic principles around the proactive management of design functions and deliverables Design and implement all contract management processes, tools and products to support the JV to make informed, data driven strategic decisions Support the work winning team to review and identify risks and accountabilities within tender packs and contractual terms Prepare, develop and implement commercial solutions to support work winning Identify and manage all commercial risk on new and existing contracts Fully accountable for contract compliance and performance Negotiate contract agreements and manage all non-standard contractual issues Work with senior management to ensure projects exceed commercial targets Oversee the development and presentation of accurate Management Information Work in collaboration with the finance team to produce accurate forecasts Review competencies of all personnel within the department to ensure that all personnel have suitable training, qualifications & behaviours to ensure suitability for the role. Accountable for the creation and management of a high performing workforce within the discipline. Familiarise and actively engage in using the Notify system and ensure direct reports are fully aware of the Notify system and use the system for Health and Safety related matters. Have an in depth understanding of all information security projects, policies and procedures. Oversees and ensures that direct reports receive governance training on all information security policies and procedures. Ensures that any update in information security policies and procedures are communicated to direct reports. Understand the procedure for effective reporting and management of security incidents and breaches Qualifications Degree qualified or equivalent in construction commercial management. Professional membership with RICS, CIOB, or equivalent Knowledge and comprehensive understanding of NEC contracts, in particular PSC Demonstrable knowledge and understanding of Construction law and standard forms of contract Previous experience to include working for, or as party of a Design Consultancy arrangement Previous experience of working within a Design JV arrangement Previous experience within a Senior Commercial Manager position Proven experience of client management Previous experience working on large rail related projects within the UK Knowledge of Engineering and client standards Ideally previous experience working for a Tier 1 consultancy or contractor Knowledge and demonstrable understanding of financial management Adept knowledge of MS packages incl., Excel, Project and Word Excellent organizational and leadership skills Excellent attention to detail Excellent communication and negotiation skills Collaborative approach to both internal and external stakeholders Flexible, 'can do' attitude in a fast-paced environment with a hands-on approach Excellent verbal & written skills at a technical level Must have both claims and dispute resolution working experience. Must have a good experience of UK law Must have both good presentation and excel skills. Be able to motivate others and provide training where necessary. Excellent communication and customer-facing skills are a must, along with working as part of an integrated team promoting the JV culture and values Additional Information Diversity & Inclusion: We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one's contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

Charity Shop Manager - Witney Application Deadline: 11 August 2025 Department: Fundraising, Comms & Engagement Employment Type: Permanent - Full Time Location: Witney Reporting To: Area Manager Compensation: £25,000 - £26,000 / year Description Contract: Permanent, full time (35 hours over 5 days p/week) Salary: £25,000 - £26,000 p/annum Location: High Street, Witney Closing date: 11th August 2025 Interview date: W/C 18th August 2025 Charity shops are the in-place to shop and in 2025 and we want you to join us at our store in Witney, Oxfordshire! By joining our team, you will be working within the local community and keeping people and their pets at the heart of everything that we do. More about the role Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock. You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business. As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers. Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service. Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business. About you Essential qualifications, skills, and experience: Retail management experience Commercial awareness to deliver sales Excellent interpersonal skills and the ability to build strong external relationships. Good IT skills and a basic understanding of finance Good people management skills Excellent customer service skills It would also be great if you had: Full driving licence Experience of working with volunteers How to apply Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Free physiotherapy advice and face to face intervention Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Company Description Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminatedsoil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Job Description Job Description This individual reports to the East Regional Plant Director and will lead a team of people to drive operational strategies that align with the company's culture and long-term goals to exceed our customers' expectations. Provide oversight of the overall operating efficiency of all plant services, waste processing and other waste management processes at plants with-in the Clean Earth Northeast region. Ensures all locations meet or exceed environmental health, safety, and regulatory compliance, production, financial, and continuous improvement waste management goals. Builds solid cross-functional working relationships with departments including sales, customer service, transportation, field service, HR, and finance teams. Primary Responsibilities (Essential Functions): The main duties and responsibilities. Leadership & Strategy Directs, Coaches and develops managers and/or supervisors, particularly in the management techniques of planning, organizing, and leading through continuous coaching and feedback on performance, and conduct performance appraisals, ensuring alignment with company goals and regulatory requirements. Approves all activities related to salary adjustments, promotions, transfers, and dismissals. Conducts periodic meetings to keep team informed of current issues and events, procedural/operational changes, and new developments in the department and Company. Accountable to oversee selection, training, and development of an effective, efficient, diverse workforce. Stay updated on changes in people leadership and development regulations and industry standards. Safety, Security, and Compliance Promotes Safety and Security initiatives across the entire team. Implement, Communicate, and Train safety protocols and compliance measures to ensure operational efficiency and regulatory adherence. Train on and Implement safety protocols and compliance measures to ensure operational efficiency and regulatory adherence. Initiate actions to assure timely resolution of identified hazards or unsafe conditions and practices. Operational Excellence Implements and communicates continual improvement of productivity standards and team member safety in all phases of the operation in accordance with financial goals. Implements and monitors KPI goals for operations Receiving Stay updated on changes and keep informed on updates to inbound 10-day management, waste receiving, lab testing, and waste acceptance regulations and industry standards. Waste Processing Stay updated on changes and keep informed about updates to waste processing and treatment regulations and industry standards. Shipping Stay updated on changes and keep informed about updates in outbound shipping regulations and industry standards. Plant Management Oversee management processes governing costs, facilities, supplies, and people leadership and development while ensuring alignment with company goals and regulatory requirements. Maintain facilities and manage facility budgets to ensure operational efficiency and compliance with safety standards and company goals. Oversee the Plant General Manager in generating and submitting Capital Expense requests. Keep informed about updates in asset management regulations and industry standards. Performs other related duties and/or project work as required or requested. Work Environment: Required to wear company-provided personal protective equipment including eye protection, foot protection, hard hat, Tyvek coveralls, and respirator. Willingness and ability to travel via automobile, commercial airline and other public transportation up to 60% of the time. Visits each Plant in the region on a monthly or quarterly basis to provide direct management oversight for each location. Willingness and ability to work in a hands-on manner to execute key initiatives and activities. Qualifications Education, Experience and Skills: Education: (BA or BS degree required or preferred) B.S. in an environmental-related field required or can demonstrate related equivalent work experience. Experience: (Required minimum of years of relevant experience.) Minimum of 7 years of progressive environmental/hazardous waste management experience in an operations leadership capacity, demonstrating the ability to manage people in a waste management or processing environment. Demonstrated ability to provide safe and regulatory compliant work conditions for all employees. Demonstrates knowledge and the ability to stay abreast of applicable regulations and codes, as they apply to the waste industry and those specific to area of responsibility. Demonstrates the ability to manage within an established budget as well as strong knowledge of budgetary processes, P&L statements, asset management, and project management. Skills: (The skills listed are the abilities and knowledge required to perform the job effectively.) Highly developed verbal and written communication skills including the ability to prepare and deliver presentations to large groups Ability to lead and work through others, effective delegation skills Highly proficient computer skills and familiarity with software applications Ability to analyze, draw conclusions and develop actionable improvements from complex data Ability to plan and organize, experience in formal project management ideal Additional Information Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.

Price Group Methodology Partner, Emerging Benchmarks page is loaded Price Group Methodology Partner, Emerging Benchmarks Apply locations London, UK Gurgaon, Haryana Sao Paulo, BR Mexico City, MX Penang-Jalan, MYS time type Full time posted on Posted Yesterday job requisition id 317451 About the Role: Grade Level (for internal use): 11 The Team: This is an outstanding opportunity to join the world's leading price reporting organization as it continues to develop its strong presence in the global commodity markets. Customers in over 150 countries look to our expertise in news, pricing and analytics to deliver greater transparency and efficiency to commodities markets. Price Group is an integral part of the price assessment content team and collaborates across all functions within Platts globally. Focused on price assessment methodology development and deployment, the group also manages the dissemination of market reporting best practices. Many of Price Group's functions are designed to deliver on our governance model based on our Editorial Standards. What's in it for you : Platts price assessments underpin more than 250 global commodity price benchmarks cleared by more than 1200 financial contracts - across more than six global exchanges. The PG Partner has the opportunity to lead methodology development, as well as price resolution and market reporting best practice, supporting our frontline reporting teams. The PG Partner will lead the advancement and defense of our world-class pricing methodologies, supporting the Emerging Benchmarks group, which spans energy transition, shipping, chemicals, biofuels, agriculture & food and fertilizers. Primary sector partnership with this role will be with the energy transition team. The Impact : Thought leadership in market evolution, methodology change and development, maintaining the highest standards and integrity of Platts price assessments. This includes: All aspects of methodology development including the conceptualization of new ideas, partnering senior management and regional teams that lead day-to-day market reporting and price assessment activities resulting in the successful benchmark protection and development. Extensive cross commodity external engagement supporting methodology research and development and educating the market through strategic engagement programs, with the main players and active trading community Issue resolution resulting in the highest standards being maintained, building trust in the standards and processes in place Collaboration with other colleagues in Market Development & Engagement, particularly the Market Integrity & Review team and the Strategic Engagement & Intelligence Group, as well as other functional groups internally, resulting in the consistent execution of Platts methodology and the maintenance of robust price assessments Ensuring the methodology process is followed and reviewing and approving updates as defined in Platts editorial standards Ensuring our methodology development and change is conducted in line with Platts governance model and is aligned with the IOSCO Principles for Price Reporting Agencies and the EBMR Supporting the escalation and resolution of assessment complaints and in-depth price reviews, building confidence in the integrity of Platts processes and standards Support the curation of best practice documentation that is referenced by price reporting teams Lead annual commodity team process for updating methodology documentation Responsible for driving best practices across commodity group, through training of front line, and helping instill integrity into Platts assessments Mentoring front-line around external messaging, by sharing experience, helping build trust with customer Responsibilities: Lead global price assessment methodology development working with the commodity leadership and managers Collaborate with other methodology development specialists and price group operations to ensure alignment / share knowledge / ideas and resource projects efficiently Advise and partner with the Sector heads and Senior management on market and methodology development / new markets Engage with internal and external Stakeholders of methodology change process and collaborate with other functional groups such as BCQ, Product, Product Development, and Commercial Lead editorial governance through appropriate capture of key change procedures and processes for methodology development and methodology change projects Leverage presentation opportunities at industry events/conferences raising the visibility of Platts prices/benchmarks and the relevance of the methodology Manage price assessment complaints, escalating to Sector head and Price Group colleagues as appropriate to ensure resolution Jointly approving corrections as required in line with editorial standards Lead sector escalation point/deal with price assessment complaints & escalate appropriately to ensure resolution. Jointly approve corrections as needed in line with editorial standards. Liaise and support price review process when required Mentor frontline editors and demonstrate best practice in market reporting and implementation of methodology What We're Looking For: 4+ years in pricing with a detailed knowledge of assessment methods and processes for executing changes to pricing methodology and the introduction of new pricing assessments Degree educated (business, finance, economics, etc) Proven strong interpersonal and relationship building skills and ability to influence across the organization Subject matter expert in commodities/trading/markets and the competitive landscape and specialized knowledge of at least one commodity sector Proven strong interpersonal and relationship building skills and ability to influence across the organization. Strong presentation skills to present at industry events, professional associations and conferences Tenacity and the ability to gain buy-in to decisions and drive issues to completion Previous management experience and strong leadership ability which utilizes influence and promotes team collaboration and development as well as personal accountability Assertive with independent mind who operates with facts and pushes back with respect About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: . click apply for full job details

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco UK has an exciting opportunity for a Commercial Finance Manager in London, Chiswick As a Commercial Finance Manager, you'll act as a strategic partner to the Marketing team, providing proactive commercial insights and transparency to drive effective resource allocation across the value chain. Bridging Finance and Marketing, you lead the implementation of Marketing Spend Effectiveness across Western Europe to ensure optimal investment use and drive consumer acquisition. Your key responsibilities will include: Ensuring data readiness for MSE implementation in Western Europe, including data availability, mapping, acquisition, enrichment, validation, and compatibility. Identifying and integrating key internal (promotions, NPIs, pricing) and external (macro trends, competitors) performance drivers. Localizing the Global MSE model to fit the Western Europe market and aligning it with business objectives. Defining relevant KPIs for each marketing touchpoint and campaign. Leading analysis of model-generated insights with key stakeholders and driving effective communication of results to senior management. Ensuring regular updates to the MSE model and ongoing KPI tracking. Driving the integration of MSE into business-as-usual resource allocation processes. Ensuring full organizational buy-in and adoption of the MSE methodology. What are we looking for? Strong commercial mindset with a solid understanding of all functions within an FMCG company. In-depth knowledge of marketing principles, strategy, and market dynamics. Proven ability to provide financial insights on the impact of marketing strategies. Experience in setting, monitoring, and analyzing financial and marketing KPIs, ideally with a focus on digital channels. Familiarity with company-wide planning processes. Hands-on, proactive approach with the ability to drive results independently. Excellent stakeholder management and communication skills, able to work with all levels internally and externally. Ability to manage pressure and adapt in a fast-changing environment. What we offer you? We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills We prioritise continuous improvement within a transformative environment, preparing for ongoing changes WHY JOIN BAT? We're one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions. Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals. We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture). Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here . If you require any reasonable adjustments or accommodations to help yo

We are looking for a proven proactive and passionate Project Manager who can lead and motivate a team to deliver some of the world's most innovative space projects to a diverse customer base including institutional, export and defence. Key Tasks Role to include, but not limited to: Manage projects or aspects of a project from contract commencement through development and delivery of space and ground segments, launch preparation, in-orbit commissioning and subsequent service delivery and operations To be responsible for all aspects of the project, or a major element of a programme, working in accordance with the established procedures & processes developed within SSTL (including schedules, deliverables lists, management plans, management of risks, technical maturity gates, earned value management, etc) Day-to-day management of the project core team activities to ensure the entire project is progressing in line with the baseline plan, with the expectation on strong leadership, motivation and being the driving force behind the engineering delivery Breaking down work into appropriate work packages and obtaining agreements with engineering team leaders for appropriate resources Communication with SSTL customers and internal stakeholders, including Engineering Functional Managers, Heads of Engineering, Project Accounting, Commercial teams and SSTL's Leadership Team Complete management of the major project reviews, identifying clear objectives, inputs, outputs, success criteria and ensuring successful outcomes to secure corresponding customer payment milestones Management of the project key risks to ensure that risks are identified and captured with measurable and appropriate mitigation actions in place and driven through the project work package structure Monitoring and control of the project finances (ensuring contingency remains commensurate with weighted risk exposure, cost to complete, profit take) to ensure the project is delivered within the agreed budget Preparation of cost packs in support of business development activities Supporting SSTL bids providing programmatic solutions into the Bid Manager, covering deliverables, schedule, costs, risks and customer interactions Previous Experience Proven experience in project management specifically in setting up, running and successfully delivering projects, ideally in a satellite or engineering/aerospace industry Experience of interfacing with customers Good experience of implementing contracts Familiarity with work package systems and matrix management structure preferable Qualifications Knowledge & Skills A degree or equivalent in an engineering or technical discipline would be preferable Good people management skills, able to motivate in a team-oriented, collaborative environment and lead the team Good team working skills, together with the ability to interface with others at all levels Excellent Inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements High degree of organisation, self-motivation and initiative Flexible and adaptable to changing priorities Results orientated with a strong drive to deliver Pro-active and able to take initiative Decision making and creative problem-solving skills Clear communication skills Proven ability to deliver solutions under pressure and to tight timescales Ability to work closely with technical teams to understand and grasp concepts and issues and translate those to schedule and cost impacts with a balanced approach to risk Ability to produce and maintain a risk register and to communicate the philosophy on risk Ability to understand commercial terms and translate those into impacts on project Ability to create a project plan and to translate that into a project schedule within MS Project Able to work autonomously and using own initiative Understanding of contracts and product assurance plans Good knowledge of MS Office Excel, Word and PowerPoint and particularly Microsoft Project Able to demonstrate company mindsets and behaviours; Be accountable, Drive & delivery, communicate effectively, Self-manage effectively, Work as one team Location SSTL prides itself on being a super flexible company. The role is based in our Head Office in Guildford, but we fully support hybrid working and a range of flexible working options. Benefits Our comprehensive benefits package includes 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more!

Vice President - Credit Portfolio Manager page is loaded Vice President - Credit Portfolio Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Mitsubishi UFJ Financial Group ("MUFG") is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, MUFG Bank, Ltd., Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings. Please visit our website for more information - Credit Portfolio Management (CPM) is a global function that is responsible for actively managing MUFG Bank's loan portfolio including monitoring the credit quality and efficiency of the loan portfolio, developing and executing hedging and loan sales strategies to protect/optimize the bank's capital using real-market information, market research and traditional fundamental credit analysis. In addition, CPM works closely with the business lines to participate in the analysis and evaluation of new business opportunities and provide exposure management solutions when necessary. NUMBER OF DIRECT REPORTS None MAIN PURPOSE OF THE ROLE The successful candidate will join the Advisory & Research (A&R) team in its newly established function for managing stressed and distressed credit situations within the first line of defence. The main purpose of this role is overseeing borrowers from initial signs of weakness up to debt repayment either through exposure management or legal workouts in distressed scenarios. The A&R team is part of the EMEA Credit Portfolio Management Office (ECPMO), which actively works with its business partners throughout the MUFG group to analyse new business opportunities, create and execute risk management solutions using various liquid or illiquid hedging tools such as CDS, Credit Insurance, Securitizations, Loans sales and Risk Participations and perform various analyses of the Bank's loan portfolio. The role holder is expected to actively participate in broader ECPMO ad hoc projects. These may entail facilitating the execution of new, profitable transactions and to participate in the overall risk management process to improve the risk/return characteristics of the bank's portfolio. KEY RESPONSIBILITIES To work with senior management, relationship management divisions, credit analysis divisions and risk functions to: Monitor markets and borrower news flow and work with colleagues across analytical functions within the first line of defence to enable the early detection of credit concerns. Conduct independent in-depth credit analysis on specific borrowers encompassing financial analysis/projections to assess the implications of various drivers on a borrower's credit quality. Carry out a thorough assessment of a borrower's capital structure and understand the seniority of debt repayment. This will entail reviewing legal documentation, covering areas such as transferability restrictions, covenants, events of defaults, asset protection, security etc. Looking through the valuation of comparable companies to assess a borrower's enterprise values and go through a waterfall analysis of the capital structure to assess recoveries for our exposures. Thinking strategically about our positioning versus other lenders and understanding strengths, weaknesses, opportunities and threats. Looking at market instruments and using relative value analysis to offer indicative market values of our exposures. Assess various exposure management strategies and liaise with various specialist teams covering solutions such as but not limited to, loan sales, credit insurance and credit default swaps. Present to various stakeholders (including senior management and committees) the outcome of their analysis in a clear, concise and confident manner. SKILLS AND EXPERIENCE WORK EXPERIENCE Essential: Must demonstrate command of any two of the following three skill sets and be eager to develop skills for the remaining third: Understanding of corporate lending encompassing leveraged finance, growth markets, stressed and/or distressed credit investing, Understanding of credit risk pricing gained ideally through fixed income or loan investing, including areas such as corporate credit, sovereign and varying degrees of seniority and security. Understanding of risk mitigation products such as Credit Default Swaps Credit Insurance, Loan sales, Risk Participations and Securitization. preferably including within a portfolio context; Preferred: Hands on experience in managing stressed and/or distressed credit within a legal or financial advisory environment. Understanding of relationship banking and ancillary banking products such as fixed income, interest rate swaps, FX and cash management. SKILLS Functional / Technical Competencies: Essential: Strong communication and presentation skills. Strong interpersonal skills in the management of multiple senior stakeholders. Solid understanding pf credit analysis, credit ratings and credit markets. Proficient user of MS Office applications, Excel for financial modelling and data analysis along with word and PowerPoint. Preferred: 'Bloomberg and other market information systems, possibly VBA experience. Education / Qualifications: Essential: De gree educated (Business, Economics, Law, Accounting or relevant technical subject) or demonstrating equivalent practical experience. Preferred: Industry qualification in a credit analysis or debt management related subject (CFA, CQF, etc.), legal or auditing qualifications and/or completion of formal credit training. PERSONAL REQUIREMENTS Friendly and collaborative personality which values a well established team culture Excellent attention to detail and accuracy Proactive, self-motivated, results driven, with a strong sense of accountability The ability to operate in a fast paced environment and prioritise work accordingly Strong numerical and problem solving skills A creative and innovative approach to work We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (5) AVP - Credit Portfolio Manager locations London time type Full time posted on Posted 2 Days Ago Assistant Vice President, Loan Participation locations London time type Full time posted on Posted 30+ Days Ago Assistant Vice President, Loans Agency, Transaction Coordinator locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets . click apply for full job details

Lead delivery processes, manage change, ensure compliance, oversee timelines, and enhance efficiency. As a Product Delivery Manager Vice President in our Product Management team, you are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. You will organize project deliverables and activities in accordance with the strategic direction and goals of the organization, evaluate method to assess program strengths and identify areas of improvements, manage a team with diverse array of talents and responsibilities, produce accurate and timely reporting of program status throughout its life cycle as well as analyze program risks. This role provides an opportunity to be at the forefront of product delivery and change initiatives, marking a significant step in your career growth and innovation journey. Job responsibilities Collaborates with technology teams to identify and plan work slates based on priorities and overall release schedules/plans. Participates in and supports initial development pilots during the initial phases. Supports Core Operations change team and leads (subject matter experts) as necessary. Tracks and communicates team progress as it relates to the agreed-upon plan. Maintains process documentation. Recommends improvements and assists in changes to best practices. Assists with internal and external communication, improving transparency, and disseminating information. Helps the team make appropriate commitments through task definition. Identifies and removes impediments, preventing distractions that interfere with the team's ability to deliver the sprint goal. Facilitates discussion and conflict resolution. Participates in the organization and planning of the development schedule based on a methodology that creates a cohesive plan with identifiable critical paths, task dependencies, and major milestones. Required qualifications, capabilities, and skills Extensive familiarity, and experience with derivatives products Experience in multi-year complex program management or strategy implementation within a financial services or operations environment In depth knowledge of Asset Management or Investment management products, services, market instruments and conventions Must have experience with large program management and working with multiple teams Ability to manage different complex stakeholder map including senior stakeholders in the Business (i.e Portfolio Managers, Traders, Risk Management), Technology, Operations, Legal and Compliance Strong understanding of agile software development methodologies, values, and procedures Must be able to concisely explain complex issues and possess a strong written and oral communication skills and be able to present to senior management Preferred qualifications, capabilities, and skills Knowledge of Fund Accounting platforms Understanding of Fund Accounting operating models Analytical skills with experience in using objective data to shape recommendations Experience with MS Office Applications required (Excel / PowerPoint) and Alteryx Proficient in designing Business Process Modeling (BPM) and Business Decision Modeling (BDM) About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Procurement Manager Are you a strategic thinker with a passion for ethical procurement and commercial excellence? We're looking for a Procurement Manager to lead and evolve our global procurement function - ensuring value, compliance, and sustainability across our operations. This is a unique opportunity to shape procurement strategy in a complex, international organisation. You'll work at both strategic and operational levels, driving innovation, managing supplier relationships, and embedding best practices that support our commercial and ESG goals. About the Role As Procurement Manager, you'll be responsible for developing and delivering a procurement framework that supports our global operations. You'll lead high-value sourcing projects, manage key supplier categories, and ensure procurement activities align with legal, regulatory, and ethical standards. You'll work closely with stakeholders across departments - including finance, legal, operations, and risk - to ensure procurement is efficient, transparent, and aligned with our broader business objectives. Initially reporting into the Risk function, this role offers autonomy and the opportunity to build a best-in-class procurement approach from the ground up, with full support from the Chief Risk Officer and wider team. What We're Looking For We're seeking a commercially minded, proactive individual who can operate independently and drive procurement excellence across a complex global landscape. You'll bring: A solution-focused mindset with strong problem-solving skills. Experience analysing data to improve performance and decision-making. Excellent verbal and written communication skills. A dynamic, adaptable approach to managing a varied workload. Exceptional attention to detail and a commitment to quality. Strong commercial awareness and a customer-centric approach. Why Join Healix? Be part of a purpose-driven organisation with a global footprint. Lead procurement strategy in a role with real autonomy and impact. Collaborate with passionate professionals across departments and regions. Contribute to meaningful goals around sustainability, governance, and social value. Enjoy a supportive environment that values innovation, integrity, and continuous improvement. Ready to shape the future of procurement at Healix? Apply now and bring your expertise to a role where your work truly matters. About the role Key Responsibilities Strategic Procurement Management Develop and execute procurement strategies aligned with business objectives. Lead complex sourcing projects, identifying savings and reducing supply chain risks. Category & Supplier Management Oversee key procurement categories to drive supplier performance and innovation. Build strong supplier relationships and track performance via KPIs and scorecards. Implement a third-party risk framework across the business. Contract Negotiation & Management Lead negotiations to secure favourable terms and manage risk. Maintain contract registers and ensure timely renewals or tenders. Ensure contracts meet legal and governance standards. Procurement Governance & Compliance Ensure procurement complies with legal, regulatory, and ethical standards (e.g. UK Public Contracts Regulations). Promote transparency through clear documentation and audit trails. Process Improvement & Digitalisation Identify ways to streamline procurement and boost automation. Champion procurement tools, e-tendering, and analytics dashboards. Collaboration & Stakeholder Engagement Partner with internal teams to support procurement planning and delivery. Provide expert advice on procurement best practices. General Responsibilities Support the Esher Office Manager with HQ procurement. Share knowledge to drive continuous improvement. Engage in performance reviews and own personal development. Uphold Healix values through professional, collaborative behaviour. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Customer centric with strong commercial awareness Solution focussed approach with strong and problem-solving skills. High level of attention to detail Desired Criteria Prior industry-relevant experience Skills you'll need