Threat Detection Engineer (Cyber) page is loaded Threat Detection Engineer (Cyber) Apply locations Windsor time type Full time posted on Posted 6 Days Ago time left to apply End Date: August 2, 2025 (4 days left to apply) job requisition id R Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is . We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. An opportunity to play your part - Join Centrica as a Threat Detection Engineer, where you'll be at the forefront of our mission to safeguard our digital landscape. In this dynamic role, you'll be responsible for developing, automating, and enhancing our detection capabilities to swiftly identify and respond to security threats. You'll have the exciting opportunity to create innovative detection use cases, leveraging security telemetry, threat intelligence, and insights from past incidents. Your expertise will be crucial in addressing detection gaps across our infrastructure, working closely with various business units to boost visibility, and crafting automated detection workflows. If you're passionate about cybersecurity and eager to make a real impact, this is the perfect role for you. Location: UK, Windsor (talk to us about flexible working) The day to day: Assist in the implementation and management of the Detection Engineering framework across our infrastructure. Contribute to the development of the Detection Lifecycle to ensure our detection capabilities are consistent, scalable, and effective. Continuously assess and improve detection logic and use cases to address any gaps in security coverage. Apply GitOps and CI/CD principles to automate detection engineering workflows, boosting operational efficiency. Build and optimize security playbooks to streamline detection, threat hunting, and incident response activities. Develop, automate, and enhance our threat detection and response capabilities. Work closely with security analysts and other stakeholders to identify and address gaps in incident response capabilities. Keep up with current threat intelligence, emerging trends, TTPs, and vulnerabilities to adapt our detection strategies and effectively respond to evolving threats. About You Strong understanding of AWS cloud platforms with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation). Experience in developing and maintaining detection rules to keep our systems secure. Familiarity with GitOps concepts and CI/CD workflows to streamline our processes. Skilled in programming languages such as PowerShell, Python, or Go, with a focus on security use cases. Hands-on experience in Cyber Security within an AWS cloud environment, including triaging Amazon GuardDuty findings and analyzing AWS CloudTrail logs. Ideally a bachelor's degree in information technology, computer science, information systems, or a related field is preferred but not essential. Relevant work experience with a high school diploma will also be considered. Preferred, but not required, certifications may include AWS Certifications such as AWS Solutions Architect Associate, Security Specialty, or DevOps Engineer. What's in it for you? Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! Secure your future with our comprehensive pension plan, designed for peace of mind. Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. We are Centrica We're powered by purpose Through innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we're not just part of the energy transition, we're leading it. Our commitment goes beyond sustainability. Together we're bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why. We're looking for people to add to our culture - not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That's why we have the UK's best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We're a people place after all.
Jul 29, 2025
Full time
Threat Detection Engineer (Cyber) page is loaded Threat Detection Engineer (Cyber) Apply locations Windsor time type Full time posted on Posted 6 Days Ago time left to apply End Date: August 2, 2025 (4 days left to apply) job requisition id R Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is . We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. An opportunity to play your part - Join Centrica as a Threat Detection Engineer, where you'll be at the forefront of our mission to safeguard our digital landscape. In this dynamic role, you'll be responsible for developing, automating, and enhancing our detection capabilities to swiftly identify and respond to security threats. You'll have the exciting opportunity to create innovative detection use cases, leveraging security telemetry, threat intelligence, and insights from past incidents. Your expertise will be crucial in addressing detection gaps across our infrastructure, working closely with various business units to boost visibility, and crafting automated detection workflows. If you're passionate about cybersecurity and eager to make a real impact, this is the perfect role for you. Location: UK, Windsor (talk to us about flexible working) The day to day: Assist in the implementation and management of the Detection Engineering framework across our infrastructure. Contribute to the development of the Detection Lifecycle to ensure our detection capabilities are consistent, scalable, and effective. Continuously assess and improve detection logic and use cases to address any gaps in security coverage. Apply GitOps and CI/CD principles to automate detection engineering workflows, boosting operational efficiency. Build and optimize security playbooks to streamline detection, threat hunting, and incident response activities. Develop, automate, and enhance our threat detection and response capabilities. Work closely with security analysts and other stakeholders to identify and address gaps in incident response capabilities. Keep up with current threat intelligence, emerging trends, TTPs, and vulnerabilities to adapt our detection strategies and effectively respond to evolving threats. About You Strong understanding of AWS cloud platforms with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation). Experience in developing and maintaining detection rules to keep our systems secure. Familiarity with GitOps concepts and CI/CD workflows to streamline our processes. Skilled in programming languages such as PowerShell, Python, or Go, with a focus on security use cases. Hands-on experience in Cyber Security within an AWS cloud environment, including triaging Amazon GuardDuty findings and analyzing AWS CloudTrail logs. Ideally a bachelor's degree in information technology, computer science, information systems, or a related field is preferred but not essential. Relevant work experience with a high school diploma will also be considered. Preferred, but not required, certifications may include AWS Certifications such as AWS Solutions Architect Associate, Security Specialty, or DevOps Engineer. What's in it for you? Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! Secure your future with our comprehensive pension plan, designed for peace of mind. Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. We are Centrica We're powered by purpose Through innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we're not just part of the energy transition, we're leading it. Our commitment goes beyond sustainability. Together we're bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why. We're looking for people to add to our culture - not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That's why we have the UK's best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We're a people place after all.
x3 FTC positions available, x1 involving travel The Opportunity Are you passionate about analysing data for a data transformation programme that drives real-world impact? We're looking for Data Analysts to join our high-performing Data Engineering team, working on one of the most ambitious digital transformation programmes. This is a unique opportunity for driven, hands-on senior Data Analysts who thrives in a fast-paced, collaborative environment and is eager to make a tangible difference. You'll work closely with Data Engineers, Data Analysts, PMs, and stakeholders across the business, and customers, to analyse, interpret, monitor and visualise complex datasets - helping shape the future of land and property data in England and Wales. This is a rare opportunity for highly skilled, energetic and motivated Data Analysts with deep hands-on expertise in data manipulation, with a strong SQL and geospatial background, and a strategic mindset - someone who can balance technical depth with delivery focus, stakeholder management and data analytical leadership. In this role, you will: Collaborate with cross-functional teams to understand data requirements and translate them into meaningful insights. Analyse large, complex datasets to identify trends, patterns, and anomalies that inform business and technical decisions. Build and maintain dashboards, reports, and visualisations that communicate insights clearly and effectively. Support data quality initiatives by identifying inconsistencies, gaps, and opportunities for improvement, ensuring no data loss or duplication. Contribute to the development of data models and pipelines in partnership with the Data Engineering team, and feeding into process and tooling improvements. Present findings to technical and non-technical audiences, influencing decision-making at all levels. As your first major engagement, you will play a key role in the HM Land Registry (HMLR) programme, expected to run through to the end of 2028, helping to centralise and modernise Local Authority Land Charge registers across England and Wales. Support the overall data transformation of multiple Local Authorities - from source (digital and non-digital) into a common and defined schema on behalf of the end customer. This will involve working on multiple datasets from multiple LAs across the day. Deal with tasks such as investigating and fixing dispersed geometries, automatizations, quality controlling data from manual sources, comparing pre and post transformation outcomes to ensure accuracy and other tasks to support a complex transformation process. About You We're looking for energetic, curious, and detail-oriented analysts who are passionate about data and thrives on solving complex problems. You'll bring: Proven experience as a Data Analyst, ideally within a data-driven and engineering-led environments. Strong analytical skills with the ability to work with large datasets and draw meaningful conclusions. Proficiency in SQL and at least one data visualisation tool (e.g. Power BI, Tableau, Looker). Experience with Python, R, or similar for data analysis is a strong plus. Familiarity with databases. Also, cloud platforms (AWS preferred) is a plus. Excellent communication skills - able to explain complex data concepts to non-technical stakeholders. A proactive, self-starting attitude with a passion for continuous learning and improvement. Experience with geospatial data or tools; QGIS is essential, ArcGIS and FME are desirable. Familiarity with ETL processes and collaboration with data engineering teams is a strong plus. Experience working in agile teams and contributing to iterative delivery cycles. Advanced Excel skills Openness to travel (expenses covered) to engage with Local Authorities on-site when necessary, supporting collaboration and insight gathering. What it's like to work at Landmark: At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work. Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: Generous Holiday Allowance : 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year Annual Lifestyle Allowance : £300 to spend on an activity of your choice Pension Scheme : Matched up to 6% for the first 3 years, and up to 10% thereafter Private Health Insurance : Provided by Vitality Group Income Protection Scheme Charitable Fundraising : Matched funding for your efforts Cycle to Work and Gym Flex Schemes Internal Coaching and Mentoring : Available throughout your time with us Training and Career Progression : A strong focus on your development Family-Friendly Policies Free Parking Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. About Us At Landmark, you'll be part of a forward-thinking team that values innovation, collaboration, and excellence. You'll have the opportunity to work on a nationally significant programme, develop your skills alongside top-tier professionals, and help shape the future of land and property data in the UK. Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector. We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data. We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform. We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What is your current situation/reason for your application? What is your desired salary? What is your notice period? Do you have experience with Excel functions? you'll have to complete an Excel task during the interview process Select Do you have Geospatial data experience? Select Do you have experience of using QGIS? Select Are you eligible to work in the UK? Select Are you currently in the UK on a Visa? Select If yes, what type of Visa, and when does it expire? Will you require sponsorship? If successful in working for Landmark, we will carry out financial probity, Fraud & basic disclosure checks. Do you have anything to declare? LIG Equal Employment Landmark Information Group (LIG) is committed to diversity and inclusion. The information below is required so that we can monitor the implementation of our equal opportunities policy. We review this data anonymously and separately from the rest of your application. It will not be used for any other purpose, and it will not be available to or accessed by those shortlisting or interviewing candidates. We would encourage you to complete it so that we can have a full picture of our recruitment patterns, and so that we can effectively measure and monitor candidates' experience throughout our recruitment process. Which gender do you identify with? Select Do you consider your gender identity to be different from your registered sex at birth? Select What is your sexual orientation? Select I identify my ethnicity as (please mark all that apply) Select Do you consider yourself to have a disability according to the definition in the Equality Act 2010? Select What religion or belief do you practice? Select Which age category are you in? Select By checking this box, I consent to Landmark Information Group collecting, storing, and processing my responses to the demographic data surveys above.
Jul 29, 2025
Full time
x3 FTC positions available, x1 involving travel The Opportunity Are you passionate about analysing data for a data transformation programme that drives real-world impact? We're looking for Data Analysts to join our high-performing Data Engineering team, working on one of the most ambitious digital transformation programmes. This is a unique opportunity for driven, hands-on senior Data Analysts who thrives in a fast-paced, collaborative environment and is eager to make a tangible difference. You'll work closely with Data Engineers, Data Analysts, PMs, and stakeholders across the business, and customers, to analyse, interpret, monitor and visualise complex datasets - helping shape the future of land and property data in England and Wales. This is a rare opportunity for highly skilled, energetic and motivated Data Analysts with deep hands-on expertise in data manipulation, with a strong SQL and geospatial background, and a strategic mindset - someone who can balance technical depth with delivery focus, stakeholder management and data analytical leadership. In this role, you will: Collaborate with cross-functional teams to understand data requirements and translate them into meaningful insights. Analyse large, complex datasets to identify trends, patterns, and anomalies that inform business and technical decisions. Build and maintain dashboards, reports, and visualisations that communicate insights clearly and effectively. Support data quality initiatives by identifying inconsistencies, gaps, and opportunities for improvement, ensuring no data loss or duplication. Contribute to the development of data models and pipelines in partnership with the Data Engineering team, and feeding into process and tooling improvements. Present findings to technical and non-technical audiences, influencing decision-making at all levels. As your first major engagement, you will play a key role in the HM Land Registry (HMLR) programme, expected to run through to the end of 2028, helping to centralise and modernise Local Authority Land Charge registers across England and Wales. Support the overall data transformation of multiple Local Authorities - from source (digital and non-digital) into a common and defined schema on behalf of the end customer. This will involve working on multiple datasets from multiple LAs across the day. Deal with tasks such as investigating and fixing dispersed geometries, automatizations, quality controlling data from manual sources, comparing pre and post transformation outcomes to ensure accuracy and other tasks to support a complex transformation process. About You We're looking for energetic, curious, and detail-oriented analysts who are passionate about data and thrives on solving complex problems. You'll bring: Proven experience as a Data Analyst, ideally within a data-driven and engineering-led environments. Strong analytical skills with the ability to work with large datasets and draw meaningful conclusions. Proficiency in SQL and at least one data visualisation tool (e.g. Power BI, Tableau, Looker). Experience with Python, R, or similar for data analysis is a strong plus. Familiarity with databases. Also, cloud platforms (AWS preferred) is a plus. Excellent communication skills - able to explain complex data concepts to non-technical stakeholders. A proactive, self-starting attitude with a passion for continuous learning and improvement. Experience with geospatial data or tools; QGIS is essential, ArcGIS and FME are desirable. Familiarity with ETL processes and collaboration with data engineering teams is a strong plus. Experience working in agile teams and contributing to iterative delivery cycles. Advanced Excel skills Openness to travel (expenses covered) to engage with Local Authorities on-site when necessary, supporting collaboration and insight gathering. What it's like to work at Landmark: At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work. Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: Generous Holiday Allowance : 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year Annual Lifestyle Allowance : £300 to spend on an activity of your choice Pension Scheme : Matched up to 6% for the first 3 years, and up to 10% thereafter Private Health Insurance : Provided by Vitality Group Income Protection Scheme Charitable Fundraising : Matched funding for your efforts Cycle to Work and Gym Flex Schemes Internal Coaching and Mentoring : Available throughout your time with us Training and Career Progression : A strong focus on your development Family-Friendly Policies Free Parking Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. About Us At Landmark, you'll be part of a forward-thinking team that values innovation, collaboration, and excellence. You'll have the opportunity to work on a nationally significant programme, develop your skills alongside top-tier professionals, and help shape the future of land and property data in the UK. Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector. We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data. We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform. We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What is your current situation/reason for your application? What is your desired salary? What is your notice period? Do you have experience with Excel functions? you'll have to complete an Excel task during the interview process Select Do you have Geospatial data experience? Select Do you have experience of using QGIS? Select Are you eligible to work in the UK? Select Are you currently in the UK on a Visa? Select If yes, what type of Visa, and when does it expire? Will you require sponsorship? If successful in working for Landmark, we will carry out financial probity, Fraud & basic disclosure checks. Do you have anything to declare? LIG Equal Employment Landmark Information Group (LIG) is committed to diversity and inclusion. The information below is required so that we can monitor the implementation of our equal opportunities policy. We review this data anonymously and separately from the rest of your application. It will not be used for any other purpose, and it will not be available to or accessed by those shortlisting or interviewing candidates. We would encourage you to complete it so that we can have a full picture of our recruitment patterns, and so that we can effectively measure and monitor candidates' experience throughout our recruitment process. Which gender do you identify with? Select Do you consider your gender identity to be different from your registered sex at birth? Select What is your sexual orientation? Select I identify my ethnicity as (please mark all that apply) Select Do you consider yourself to have a disability according to the definition in the Equality Act 2010? Select What religion or belief do you practice? Select Which age category are you in? Select By checking this box, I consent to Landmark Information Group collecting, storing, and processing my responses to the demographic data surveys above.
Our Business Operations teams are made up of talented individuals who help support the business's overall running. Each team plays an integral part to improve the efficiency and productivity of Featurespace. Currently, our Business Operations teams are based in Cambridge, London, and Atlanta. Our Business Operations teams are split into several functions: HR and Talent Finance IT Legal, Risk and Compliance Operations What we look for Some examples of the roles we typically hire for are below: Accounts Payable Assistant Associate General Counsel Talent Acquisition Partner Office Manager Service Desk Analyst Plus many more If you are interested about pursuing a career at Featurespace, please register your details below. If you think you're a good fit for any of the areas above, we would love to hear from you. If you have any questions or queries regarding roles in Product, SME, or life at Featurespace generally, please contact Featurespace Job Application Privacy Notice Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the "Data Protection Legislation") and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation. This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants. The Data Controller is Featurespace Ltd., 140 Cambridge Science Park,MiltonRoad,Cambridge, CB4 0GF,United Kingdom. Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner's Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.
Jul 29, 2025
Full time
Our Business Operations teams are made up of talented individuals who help support the business's overall running. Each team plays an integral part to improve the efficiency and productivity of Featurespace. Currently, our Business Operations teams are based in Cambridge, London, and Atlanta. Our Business Operations teams are split into several functions: HR and Talent Finance IT Legal, Risk and Compliance Operations What we look for Some examples of the roles we typically hire for are below: Accounts Payable Assistant Associate General Counsel Talent Acquisition Partner Office Manager Service Desk Analyst Plus many more If you are interested about pursuing a career at Featurespace, please register your details below. If you think you're a good fit for any of the areas above, we would love to hear from you. If you have any questions or queries regarding roles in Product, SME, or life at Featurespace generally, please contact Featurespace Job Application Privacy Notice Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the "Data Protection Legislation") and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation. This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants. The Data Controller is Featurespace Ltd., 140 Cambridge Science Park,MiltonRoad,Cambridge, CB4 0GF,United Kingdom. Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner's Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description This role will be based in San Francisco, Sunnyvale, Mountain View, or Chicago offices. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. The Talent Analytics Partner team within LinkedIn's Global Talent Organization (GTO) is at the forefront of using data to shape the company's talent strategy. We empower business leaders across Talent Acquisition, Talent Management, and Talent Development to make informed decisions through insights that drive key talent outcomes. As we grow our team, we're seeking a Staff People Analytics Analyst to be a strategic partner delivering insights that drive impact across the Talent organization with a focus on Talent Acquisition. As a Staff Analyst on the People Analytics Partner Team, you will serve as a strategic partner to Talent Acquisition. You'll collaborate closely with leadership to understand their business priorities and inform decision-making through insights. Your work will include developing an analytics roadmap, conducting deep-dive analyses and research, combining internal and external data to tell a comprehensive narrative, and help improve data processes and governance in partnership with our Core People Analytics team. This role blends hands-on analytics, stakeholder collaboration, and strategic thinking to help Talent leaders scale their impact through insights. Responsibilities: Strategic Partnership: Act as a trusted advisor to Talent stakeholders by understanding their goals, aligning on key metrics, and delivering actionable insights that influence decision-making. Advanced Analysis: Design and execute deep-dive analyses, integrating internal data and external insights to support Talent initiatives and uncover trends and opportunities. Reporting & Tooling: Build interim dashboards and reports using tools like Visier, SQL, and R/Python to meet immediate needs while scalable solutions are developed. Data Quality & Collaboration: Partner cross-functionally with analytics and technical teams to ensure data accuracy, resolve quality issues, and maintain consistent, reliable insights. Enablement & Communication: Support organizational change by translating complex data into clear narratives and enabling adoption of new tools, metrics, and reporting processes. Qualifications Basic Qualifications: 4+ years of work experience in a role that involves converting data into actionable insights for business decision making Bachelor's degree in Business, Social Sciences (e.g., Psychology), Economics, Mathematics, Engineering, or other quantitative field, or related equivalent experience Experience using Excel, PowerPoint, and SQL Preferred Qualifications: Master's degree (M.S. in Industrial/Organizational Psychology or advanced degree in a related field). Highly analytical: Experience decomposing and solving real world business problems, ideally building/using advanced analytical models. Willingness to learn advanced statistics (i.e. t-test, regression, factor analysis) and use statistical software (R, SAS, Python, etc.) Applied Research: Experience conducting research in an organization or consulting environment, including executing mixed-methods research (combining qualitative and quantitative methods) Written communication: Experience communicating technical results to technical and non-technical audiences. Able to credibly and compellingly convey ideas and recommendations in writing to senior leadership Change Management Expertise: Experience designing and implementing change management strategies that translate survey insights into organizational improvements. Demonstrated ability to influence stakeholders, overcome resistance, and drive adoption of new initiatives based on employee feedback data. Proactive and resourceful: Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations Suggested Skills: Strategic Partnership Data Analysis & Statistical Modeling Strategic Thinking Cross Functional Collaboration Research & Data Integration LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $112,000 to $185,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: Documents in alternate formats or read aloud to you Having interviews in an accessible location Being accompanied by a service dog Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:
Jul 29, 2025
Full time
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description This role will be based in San Francisco, Sunnyvale, Mountain View, or Chicago offices. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. The Talent Analytics Partner team within LinkedIn's Global Talent Organization (GTO) is at the forefront of using data to shape the company's talent strategy. We empower business leaders across Talent Acquisition, Talent Management, and Talent Development to make informed decisions through insights that drive key talent outcomes. As we grow our team, we're seeking a Staff People Analytics Analyst to be a strategic partner delivering insights that drive impact across the Talent organization with a focus on Talent Acquisition. As a Staff Analyst on the People Analytics Partner Team, you will serve as a strategic partner to Talent Acquisition. You'll collaborate closely with leadership to understand their business priorities and inform decision-making through insights. Your work will include developing an analytics roadmap, conducting deep-dive analyses and research, combining internal and external data to tell a comprehensive narrative, and help improve data processes and governance in partnership with our Core People Analytics team. This role blends hands-on analytics, stakeholder collaboration, and strategic thinking to help Talent leaders scale their impact through insights. Responsibilities: Strategic Partnership: Act as a trusted advisor to Talent stakeholders by understanding their goals, aligning on key metrics, and delivering actionable insights that influence decision-making. Advanced Analysis: Design and execute deep-dive analyses, integrating internal data and external insights to support Talent initiatives and uncover trends and opportunities. Reporting & Tooling: Build interim dashboards and reports using tools like Visier, SQL, and R/Python to meet immediate needs while scalable solutions are developed. Data Quality & Collaboration: Partner cross-functionally with analytics and technical teams to ensure data accuracy, resolve quality issues, and maintain consistent, reliable insights. Enablement & Communication: Support organizational change by translating complex data into clear narratives and enabling adoption of new tools, metrics, and reporting processes. Qualifications Basic Qualifications: 4+ years of work experience in a role that involves converting data into actionable insights for business decision making Bachelor's degree in Business, Social Sciences (e.g., Psychology), Economics, Mathematics, Engineering, or other quantitative field, or related equivalent experience Experience using Excel, PowerPoint, and SQL Preferred Qualifications: Master's degree (M.S. in Industrial/Organizational Psychology or advanced degree in a related field). Highly analytical: Experience decomposing and solving real world business problems, ideally building/using advanced analytical models. Willingness to learn advanced statistics (i.e. t-test, regression, factor analysis) and use statistical software (R, SAS, Python, etc.) Applied Research: Experience conducting research in an organization or consulting environment, including executing mixed-methods research (combining qualitative and quantitative methods) Written communication: Experience communicating technical results to technical and non-technical audiences. Able to credibly and compellingly convey ideas and recommendations in writing to senior leadership Change Management Expertise: Experience designing and implementing change management strategies that translate survey insights into organizational improvements. Demonstrated ability to influence stakeholders, overcome resistance, and drive adoption of new initiatives based on employee feedback data. Proactive and resourceful: Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations Suggested Skills: Strategic Partnership Data Analysis & Statistical Modeling Strategic Thinking Cross Functional Collaboration Research & Data Integration LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $112,000 to $185,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: Documents in alternate formats or read aloud to you Having interviews in an accessible location Being accompanied by a service dog Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:
The SWP Change Team (UK) is accountable for the success of all implementation and conversion activities within the SEI (UK) Private Banking Wealth Platform Business. The SWP Change team provides standardised project management, consulting, queue management, project execution, specialised product support (SMEs), and communication to the client firm and SEI organisations.The Senior BA will be responsible for leading specific projects and/or key workstreams in larger programmes. This will often require working with a cross section of stakeholders (internally & externally). The specifics of the role can vary project to project and there is an expectation of continuous learning in the role. What you'll do: • Serve as SEI Wealth Platform subject matter expert for operational, middle & front office workflows/procedures development. • Assist client to identify and make policy decisions, determine post-conversion organisation structure, and assess the impact of decisions on client business. • Assist client with analysis and the development of workflows and procedures for the activities that will continue to be the responsibility of the client. • Evaluate effectiveness & success of testing in Model Office environment and during Dress Rehearsals. • Define, manage and deliver key change programmes to support SWP's strategic priorities, through the full project life cycle • Work closely with key subject matter experts (SME's) across SEI UK businesses • Ensure that all business readiness project work is conducted in adherence with PMO Standards. • Recommend improvements to standards based upon project lessons learned. • Contribute to the establishment of readiness 'metrics' standards - criteria that support go/ no go decisions and will be tailored for each client conversion. • Set up and/or align with appropriate governance forums, to drive implementation and awareness across SWP • Identify and present solutions to potential issues that may arise over the project lifecycle • Open communication and management of project status, potential risks and issues to key stakeholders in SEI • Build effective relationships with key stakeholders (internally and externally) • Oversight and management of all tasks associated with implementation projects • Ability to move between the detail and the wider picture to ensure delivery to target • Foster / support a culture of continuous improvement • Ensure accurate and on time reporting of key project status (costs, benefits and resource needs) - as required • Coordination with the SEI Operational teams to ensure clear understanding of roles and responsibilities between SEI Operational teams and the client. • Coordinate with the Data Conversion and Configuration lead to analyse processing exception requirements and identify necessary changes to the operating model and the impact of those changes. • Coordination with appropriate market unit solution lead, feeding solution development requirements into the overall solution roadmap. • Partnership with SEI relationship management and client service teams to ensure clean hand-off to ongoing servicing relationship. What we need from you: • Ideally degree educated (or equivalent) with Wealth Management or Private Banking industry experience.This should include a working knowledge of the industry dynamics, business strategies, products and operating platforms • Significant experience in delivering a variety of projects withinfinancial services environment • Comfortable working in ambiguous environments, with a proactive / self-starter mentality • Experience working in agile software environment • Hands on experience working with platform technology (advantageous) • Strong ability to build and maintain short and long term relationships within large-scale organisations • Demonstrated ability to work effectively within a team environment. • Good presentation and facilitation skills • Prince 2, Agile PM or similar qualification (advantageous) • The ability to be credible in communications with senior personnel • Proficient IT skills - all Microsoft office products and able to pick up other systems/databases easily What we would like from you: • Attention to detail • Teamwork • Tenacity and Perseverance • Innovation - we want change and improvement to be driven at all levels. • Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.Please see our website for more information SEI's competitive advantage: To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about. We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit. SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Jul 29, 2025
Full time
The SWP Change Team (UK) is accountable for the success of all implementation and conversion activities within the SEI (UK) Private Banking Wealth Platform Business. The SWP Change team provides standardised project management, consulting, queue management, project execution, specialised product support (SMEs), and communication to the client firm and SEI organisations.The Senior BA will be responsible for leading specific projects and/or key workstreams in larger programmes. This will often require working with a cross section of stakeholders (internally & externally). The specifics of the role can vary project to project and there is an expectation of continuous learning in the role. What you'll do: • Serve as SEI Wealth Platform subject matter expert for operational, middle & front office workflows/procedures development. • Assist client to identify and make policy decisions, determine post-conversion organisation structure, and assess the impact of decisions on client business. • Assist client with analysis and the development of workflows and procedures for the activities that will continue to be the responsibility of the client. • Evaluate effectiveness & success of testing in Model Office environment and during Dress Rehearsals. • Define, manage and deliver key change programmes to support SWP's strategic priorities, through the full project life cycle • Work closely with key subject matter experts (SME's) across SEI UK businesses • Ensure that all business readiness project work is conducted in adherence with PMO Standards. • Recommend improvements to standards based upon project lessons learned. • Contribute to the establishment of readiness 'metrics' standards - criteria that support go/ no go decisions and will be tailored for each client conversion. • Set up and/or align with appropriate governance forums, to drive implementation and awareness across SWP • Identify and present solutions to potential issues that may arise over the project lifecycle • Open communication and management of project status, potential risks and issues to key stakeholders in SEI • Build effective relationships with key stakeholders (internally and externally) • Oversight and management of all tasks associated with implementation projects • Ability to move between the detail and the wider picture to ensure delivery to target • Foster / support a culture of continuous improvement • Ensure accurate and on time reporting of key project status (costs, benefits and resource needs) - as required • Coordination with the SEI Operational teams to ensure clear understanding of roles and responsibilities between SEI Operational teams and the client. • Coordinate with the Data Conversion and Configuration lead to analyse processing exception requirements and identify necessary changes to the operating model and the impact of those changes. • Coordination with appropriate market unit solution lead, feeding solution development requirements into the overall solution roadmap. • Partnership with SEI relationship management and client service teams to ensure clean hand-off to ongoing servicing relationship. What we need from you: • Ideally degree educated (or equivalent) with Wealth Management or Private Banking industry experience.This should include a working knowledge of the industry dynamics, business strategies, products and operating platforms • Significant experience in delivering a variety of projects withinfinancial services environment • Comfortable working in ambiguous environments, with a proactive / self-starter mentality • Experience working in agile software environment • Hands on experience working with platform technology (advantageous) • Strong ability to build and maintain short and long term relationships within large-scale organisations • Demonstrated ability to work effectively within a team environment. • Good presentation and facilitation skills • Prince 2, Agile PM or similar qualification (advantageous) • The ability to be credible in communications with senior personnel • Proficient IT skills - all Microsoft office products and able to pick up other systems/databases easily What we would like from you: • Attention to detail • Teamwork • Tenacity and Perseverance • Innovation - we want change and improvement to be driven at all levels. • Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.Please see our website for more information SEI's competitive advantage: To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about. We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit. SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
We are looking for a dedicated Service Charge Analyst to join our team and ensure accurate calculation, construction, and issuance of service charges while providing expert support to our residents. Main Responsibilities: Accurately calculate, construct, and issue all estimated and actualised service charges, ensuring compliance with legal deadlines, contractual agreements, and internal policies. Manage complex cases to ensure full cost recoverability. Deliver exceptional, customer-centric service by resolving complex queries and complaints from service charge payers. Work collaboratively with internal teams and external partners to resolve disputes and dissatisfaction effectively. Prepare service charge information and evidence for First Tier Tribunal and attend hearings if required. Identify improvements in service charge calculations and communication to residents. Share knowledge and contribute to building resilience within the service charge setting team. Skills, Knowledge & Experience: Proven experience in service charge analysis with thorough knowledge of residential and commercial service charge management. Strong understanding of current legislation and sector best practices. Excellent organisational skills with the ability to manage multiple tasks to deadline. Experience working with councillors, community groups, and external partners. Exceptional verbal and written communication skills. Strong financial and numerical skills. Commitment to delivering excellent customer service.
Jul 29, 2025
Contractor
We are looking for a dedicated Service Charge Analyst to join our team and ensure accurate calculation, construction, and issuance of service charges while providing expert support to our residents. Main Responsibilities: Accurately calculate, construct, and issue all estimated and actualised service charges, ensuring compliance with legal deadlines, contractual agreements, and internal policies. Manage complex cases to ensure full cost recoverability. Deliver exceptional, customer-centric service by resolving complex queries and complaints from service charge payers. Work collaboratively with internal teams and external partners to resolve disputes and dissatisfaction effectively. Prepare service charge information and evidence for First Tier Tribunal and attend hearings if required. Identify improvements in service charge calculations and communication to residents. Share knowledge and contribute to building resilience within the service charge setting team. Skills, Knowledge & Experience: Proven experience in service charge analysis with thorough knowledge of residential and commercial service charge management. Strong understanding of current legislation and sector best practices. Excellent organisational skills with the ability to manage multiple tasks to deadline. Experience working with councillors, community groups, and external partners. Exceptional verbal and written communication skills. Strong financial and numerical skills. Commitment to delivering excellent customer service.
Regular Edinburgh International Business Other Job ID:5955 Update 2025-07-01 Job Description Who we are We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for We are seeking a Quality & Knowledge Operations Manager for our EMEA Contact Centre who is passionate about driving excellence in customer service. The ideal candidate will be a strategic leader with a proven track record in quality assurance within complex, multi-market environments. You will excel in building and scaling quality frameworks, translating insights into impactful actions, and have a passion for a culture of continuous improvement. With exceptional communication skills, you will effectively influence senior stakeholders and align diverse teams around a shared vision for quality. Your ability to lead through change, manage evolving service models, and drive the adoption of new processes will be crucial. We are looking for someone who is customer-centric, detail-oriented, and capable of seeing the bigger picture, with strong coaching skills to enhance team performance. If you are ready to champion our quality strategy and inspire a high-impact team culture, we want to hear from you! What you will get in return Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave 3 additional days leave for parents/guardians Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Performance based bonuses Extensive learning opportunities and resources to further your career Annual travel points which can be redeemed at towards your next adventure Enhanced family policies (maternity/paternity/adoption) Life and health insurance Birthday cake on your birthday Free on-site gym Frequent employee engagement events Refer a friend bonus scheme Alongside our excellent benefits package we are committed to investing in your learning and development to support you building a career at Working hours - The operational office hours are 37.5 hours, Monday through Sunday, with one unpaid hour for lunch with rotational shift patterns ranging from 7am to 11pm. At this time the working hours for our leaders are; Monday to Friday between 8am - 5pm Location- Our contemporary workspace is based at Lochrin Square in Fountainbridge, Edinburgh. Quality & Knowledge Operations Manager - EMEA Contact Centre What you'll be doing Championing an operation of around 30 personnel across Quality & Knowledge departments, with around 5 direct reports Leading & developing a team of Quality and Knowledge leaders , providing strategic direction and coaching to Quality Supervisors and the Knowledge Analyst Supervisor to drive a culture of customer focus, high performance, learning, and continuous improvement; facilitate learning and growth opportunitiesfor your direct reports, and their teams Owning and evolving the quality strategy for customer interactions across the EMEA region, ensuring every customer touchpoint reflects our values and service excellence. Major focuses on simplification, standardization and control of local quality & knowledge processes and workflows Designing and implementing quality frameworks , control systems that can scale with business growth and adapt to changing customer needs Translating customer insights and quality data into strategic value-lead actions , identifying trends, root causes, and systemic improvements that enhance customer satisfaction, products and procedures Partnering with cross-functional leaders in Operations, Training, Product, and QA by building and growing a network of global collaborative relationships to embed quality at every stage of the customer journey to align quality objectives with broader business goals Oversee ing calibration and appeals g overnance and ensure a consistent, fair, and objective evaluation process across all markets, channels, and customer service teams Influencing operational strategy and organizational culture with compelling, data-driven insights and reporting, helping senior leaders make informed decisions that elevate the customer experience and deliver a gold standard in customer service Acting as a voice of the customer within the organization, championing continuous service innovation and ensuring alignment with regulatory requirements, brand promise, and customer expectations Driving capability uplift across the function by conducting skills audits, leading workshops, building quality training programs, and developing tools that empower front-line teams and quality evaluators alike Fostering a high-trust, high-impact team culture , ensuring your team is motivated, aligned, and growing in their ability to influence performance across the operation Engaging as part of the wider team of Operations Managers and senior leaders for general and ad-hoc onsite and international business needs, coverage, project & resourcing support or other initiatives, proactively promoting and living our brand and business values with local and global members What you'll need Proven experience in a senior Quality Assurance or Quality Manager role within a complex, multi-market contact centre environment Strong track record in building and scaling quality frameworks , tools, and governance structures that drive measurable service improvements Deep understanding of quality performance metrics, analytical tools , and how to turn insight into action at both the team and strategic level Exceptional communication and stakeholder management skills , with the confidence to influence at senior levels and align diverse teams around a quality vision Expertise in leading through change , managing teams through evolving service models, and driving adoption of new processes and standards Proficiency in QA and CRM tools, with a strong command of data analysis, reporting platforms , and Microsoft Office suite, especially excel, big data query, dataset building/maintenance A passion for customer-centric leadership , with a sharp eye for operational detail and an ability to see the bigger picture Strong coaching capability to drive accountability and individual performance management Valid passport and availability for occasional international travel as needed/requested. Nice to have Experience in the Travel & Tourism industry or other fast-paced, service-driven sectors Formal qualifications in Quality Management (e.g., ISO, COPC) Certifications in Lean Six Sigma, Kaizen, or Project Management methodologies Experience working with AI tools or integratingAI into Quality m anagement processes Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Be Aware of Recruitment Fraud Please be vigilant as we have noticed fraudulent entities posing as Group or our associates, contacting applicants with fake job offers. Remember, official communications will always come from our verified email addresses, and we never conduct interviews solely via text or instant messaging apps. We do not charge any fees throughout the hiring process. If you receive any dubious communications, report them immediately to . Click the link to learn more about What makes Group a leading global travel service provider? Find out more job opportunities at
Jul 28, 2025
Full time
Regular Edinburgh International Business Other Job ID:5955 Update 2025-07-01 Job Description Who we are We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for We are seeking a Quality & Knowledge Operations Manager for our EMEA Contact Centre who is passionate about driving excellence in customer service. The ideal candidate will be a strategic leader with a proven track record in quality assurance within complex, multi-market environments. You will excel in building and scaling quality frameworks, translating insights into impactful actions, and have a passion for a culture of continuous improvement. With exceptional communication skills, you will effectively influence senior stakeholders and align diverse teams around a shared vision for quality. Your ability to lead through change, manage evolving service models, and drive the adoption of new processes will be crucial. We are looking for someone who is customer-centric, detail-oriented, and capable of seeing the bigger picture, with strong coaching skills to enhance team performance. If you are ready to champion our quality strategy and inspire a high-impact team culture, we want to hear from you! What you will get in return Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave 3 additional days leave for parents/guardians Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Performance based bonuses Extensive learning opportunities and resources to further your career Annual travel points which can be redeemed at towards your next adventure Enhanced family policies (maternity/paternity/adoption) Life and health insurance Birthday cake on your birthday Free on-site gym Frequent employee engagement events Refer a friend bonus scheme Alongside our excellent benefits package we are committed to investing in your learning and development to support you building a career at Working hours - The operational office hours are 37.5 hours, Monday through Sunday, with one unpaid hour for lunch with rotational shift patterns ranging from 7am to 11pm. At this time the working hours for our leaders are; Monday to Friday between 8am - 5pm Location- Our contemporary workspace is based at Lochrin Square in Fountainbridge, Edinburgh. Quality & Knowledge Operations Manager - EMEA Contact Centre What you'll be doing Championing an operation of around 30 personnel across Quality & Knowledge departments, with around 5 direct reports Leading & developing a team of Quality and Knowledge leaders , providing strategic direction and coaching to Quality Supervisors and the Knowledge Analyst Supervisor to drive a culture of customer focus, high performance, learning, and continuous improvement; facilitate learning and growth opportunitiesfor your direct reports, and their teams Owning and evolving the quality strategy for customer interactions across the EMEA region, ensuring every customer touchpoint reflects our values and service excellence. Major focuses on simplification, standardization and control of local quality & knowledge processes and workflows Designing and implementing quality frameworks , control systems that can scale with business growth and adapt to changing customer needs Translating customer insights and quality data into strategic value-lead actions , identifying trends, root causes, and systemic improvements that enhance customer satisfaction, products and procedures Partnering with cross-functional leaders in Operations, Training, Product, and QA by building and growing a network of global collaborative relationships to embed quality at every stage of the customer journey to align quality objectives with broader business goals Oversee ing calibration and appeals g overnance and ensure a consistent, fair, and objective evaluation process across all markets, channels, and customer service teams Influencing operational strategy and organizational culture with compelling, data-driven insights and reporting, helping senior leaders make informed decisions that elevate the customer experience and deliver a gold standard in customer service Acting as a voice of the customer within the organization, championing continuous service innovation and ensuring alignment with regulatory requirements, brand promise, and customer expectations Driving capability uplift across the function by conducting skills audits, leading workshops, building quality training programs, and developing tools that empower front-line teams and quality evaluators alike Fostering a high-trust, high-impact team culture , ensuring your team is motivated, aligned, and growing in their ability to influence performance across the operation Engaging as part of the wider team of Operations Managers and senior leaders for general and ad-hoc onsite and international business needs, coverage, project & resourcing support or other initiatives, proactively promoting and living our brand and business values with local and global members What you'll need Proven experience in a senior Quality Assurance or Quality Manager role within a complex, multi-market contact centre environment Strong track record in building and scaling quality frameworks , tools, and governance structures that drive measurable service improvements Deep understanding of quality performance metrics, analytical tools , and how to turn insight into action at both the team and strategic level Exceptional communication and stakeholder management skills , with the confidence to influence at senior levels and align diverse teams around a quality vision Expertise in leading through change , managing teams through evolving service models, and driving adoption of new processes and standards Proficiency in QA and CRM tools, with a strong command of data analysis, reporting platforms , and Microsoft Office suite, especially excel, big data query, dataset building/maintenance A passion for customer-centric leadership , with a sharp eye for operational detail and an ability to see the bigger picture Strong coaching capability to drive accountability and individual performance management Valid passport and availability for occasional international travel as needed/requested. Nice to have Experience in the Travel & Tourism industry or other fast-paced, service-driven sectors Formal qualifications in Quality Management (e.g., ISO, COPC) Certifications in Lean Six Sigma, Kaizen, or Project Management methodologies Experience working with AI tools or integratingAI into Quality m anagement processes Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Be Aware of Recruitment Fraud Please be vigilant as we have noticed fraudulent entities posing as Group or our associates, contacting applicants with fake job offers. Remember, official communications will always come from our verified email addresses, and we never conduct interviews solely via text or instant messaging apps. We do not charge any fees throughout the hiring process. If you receive any dubious communications, report them immediately to . Click the link to learn more about What makes Group a leading global travel service provider? Find out more job opportunities at
Job Summary Job Role Title: Project Officer Salary: E £31,022 - £34,434 Contract Type: 18 Month Fixed Term Contract Working Pattern: Full Time Number of hours per week: 37 hours per week Job Share: No Closing date: 23: August 2025 Job Advert Text An exciting opportunity to join a forward-looking ICT Team delivering quality technical solutions to a Blue Light Service. Working alongside our experienced Project Managers, you will help ensure that Leicestershire Fire and Rescue Service can securely deliver services to our communities 24/7. You will have the opportunity to support a project delivering a system to support our essential Fire Prevention and Community Safety work. As part of our project Team within the ICT department, you will be working with Service Colleagues to deliver quality and cost-effective change. The successful candidate will have relevant qualifications and experience. You must be capable of working closely with our Project Manager and following our established Project Governance model. You will be able to work in time-sensitive situations, producing quality output for a variety of stakeholders. If this sounds like you and you're ready to make a difference, we'd love to hear from you. You too can help Leicestershire Fire and Rescue Service ensure "Safer People, Safer Places" for communities in Leicester, Leicestershire and Rutland. If the successful candidate is a current substantive post holder within the organisation, the appointment will be treated as a temporary internal transfer. Benefits you will receive: • Competitive salary • Flexible working • Generous leave entitlement plus public holidays • Full support for ongoing professional development • On-site gym facilities • Free onsite parking • Access to an emergency services "Blue Light" discount card • Use of our in-house occupational health unit, which includes fitness support • Access to the Service's 24/7 Employee Assistance Programme •Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire. Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion, and we are working with them to help us achieve our objectives. These organisations include: • Employers Network for Equality and Inclusion • Department of Works and Pension's Disability Confident scheme • British Sign Language Charter • Asian Fire Service Association (AFSA) Pension Considerations Please note that it is your personal responsibility to check whether applying/accepting this position would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on the Annual Allowance and Lifetime Allowance can be obtained from our Pensions team. Sponsorship Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Hybrid working may be considered for this role. Closing date: 23: August 2025 Interview and test date: W/C 1st September 2025 If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace. Job Objectives Assist in the delivery of change through Project Management and Business Analysis to enhance the performance of LFRS. Skills Required You will have excellent communication skills, both written and verbal, enabling you to work effectively with colleagues at all levels both in person and on the telephone. Demonstrates ability to manage multiple workstreams and adapt to changing priorities, ability to be flexible to the demands of the role. Proven ability to engage with users to gather detailed information, enabling accurate mapping of current (as-is) and future (to-be) processes, and developing requirements documentation. Ability to generate and propose a variety of solutions to address problems effectively. Business focus sufficient to apply information systems and technology to improve the efficiency of our operations. Ability to work with a high degree of accuracy and attention to detail. Prince 2 Foundation or equivalent and/or a Business Analyst qualification is desirable but not essential.
Jul 28, 2025
Full time
Job Summary Job Role Title: Project Officer Salary: E £31,022 - £34,434 Contract Type: 18 Month Fixed Term Contract Working Pattern: Full Time Number of hours per week: 37 hours per week Job Share: No Closing date: 23: August 2025 Job Advert Text An exciting opportunity to join a forward-looking ICT Team delivering quality technical solutions to a Blue Light Service. Working alongside our experienced Project Managers, you will help ensure that Leicestershire Fire and Rescue Service can securely deliver services to our communities 24/7. You will have the opportunity to support a project delivering a system to support our essential Fire Prevention and Community Safety work. As part of our project Team within the ICT department, you will be working with Service Colleagues to deliver quality and cost-effective change. The successful candidate will have relevant qualifications and experience. You must be capable of working closely with our Project Manager and following our established Project Governance model. You will be able to work in time-sensitive situations, producing quality output for a variety of stakeholders. If this sounds like you and you're ready to make a difference, we'd love to hear from you. You too can help Leicestershire Fire and Rescue Service ensure "Safer People, Safer Places" for communities in Leicester, Leicestershire and Rutland. If the successful candidate is a current substantive post holder within the organisation, the appointment will be treated as a temporary internal transfer. Benefits you will receive: • Competitive salary • Flexible working • Generous leave entitlement plus public holidays • Full support for ongoing professional development • On-site gym facilities • Free onsite parking • Access to an emergency services "Blue Light" discount card • Use of our in-house occupational health unit, which includes fitness support • Access to the Service's 24/7 Employee Assistance Programme •Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire. Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion, and we are working with them to help us achieve our objectives. These organisations include: • Employers Network for Equality and Inclusion • Department of Works and Pension's Disability Confident scheme • British Sign Language Charter • Asian Fire Service Association (AFSA) Pension Considerations Please note that it is your personal responsibility to check whether applying/accepting this position would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on the Annual Allowance and Lifetime Allowance can be obtained from our Pensions team. Sponsorship Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Hybrid working may be considered for this role. Closing date: 23: August 2025 Interview and test date: W/C 1st September 2025 If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace. Job Objectives Assist in the delivery of change through Project Management and Business Analysis to enhance the performance of LFRS. Skills Required You will have excellent communication skills, both written and verbal, enabling you to work effectively with colleagues at all levels both in person and on the telephone. Demonstrates ability to manage multiple workstreams and adapt to changing priorities, ability to be flexible to the demands of the role. Proven ability to engage with users to gather detailed information, enabling accurate mapping of current (as-is) and future (to-be) processes, and developing requirements documentation. Ability to generate and propose a variety of solutions to address problems effectively. Business focus sufficient to apply information systems and technology to improve the efficiency of our operations. Ability to work with a high degree of accuracy and attention to detail. Prince 2 Foundation or equivalent and/or a Business Analyst qualification is desirable but not essential.
Senior Data Scientist - Cardiff, London, or Remote (UK) Visa Sponsorship Available Monzo Monzo is looking for a passionate and commercially minded Senior Data Scientist to join their dynamic team, based in Cardiff, London, or fully remote across the UK. This is an exciting opportunity for a data professional who is impact-driven, motivated to make a real positive difference across the company, product, users, and team culture. The ideal candidate will have a strong ability to translate complex data into business insights, helping to drive strategic decision-making and growth. With a keen commercial awareness, the Senior Data Scientist will put numbers into clear business perspective, influencing product development and company success. Visa sponsorship is available, making this an excellent role for highly skilled candidates who are currently in the UK and looking to join a forward-thinking, innovative environment. If you are eager to apply your expertise in a company that values collaboration, user-centric design, and data-driven innovation, apply now to build your future with Monzo. About Monzo We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Position: Senior Data Analyst Job Type: Full Time Location: Cardiff, London, or Remote (UK) About the Role: About our Data Science Team: We're looking for a Senior Product Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on We work in cross-functional squads where every data scientist is a member of a central data discipline and fully embedded into 1 product squad alongside engineers, designers, marketers, product managers etc. Responsibilities Applying your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product strategy Guide and enable product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do Drive together with the finance team a unified company-wide understanding of the lifetime value of our users and how different product features are impacting user profitability Liaise with engineers to keep making sure we collect the right data to produce relevant business insights Role Requirements: You should apply if: What we're doing here at Monzo excites you! You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well You're commercially minded and can put numbers into business perspective You're as comfortable getting hands-on as taking a step back and thinking strategically You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so You're a team player whom your colleagues can rely on You have solid grounding in SQL and preferably Python You have experience in conducting large scale A/B experiments The Interview Process: Our interview process involves three main stages: Initial Call Technical Interview Final Interview including a case study and collaboration interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you Do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on What's in it for you: £80,000 to £95,000 + Stock Options + Benefits We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences +And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Required Documents CV/Resume Application Process Interested and qualified individuals should visit HERE to apply
Jul 24, 2025
Full time
Senior Data Scientist - Cardiff, London, or Remote (UK) Visa Sponsorship Available Monzo Monzo is looking for a passionate and commercially minded Senior Data Scientist to join their dynamic team, based in Cardiff, London, or fully remote across the UK. This is an exciting opportunity for a data professional who is impact-driven, motivated to make a real positive difference across the company, product, users, and team culture. The ideal candidate will have a strong ability to translate complex data into business insights, helping to drive strategic decision-making and growth. With a keen commercial awareness, the Senior Data Scientist will put numbers into clear business perspective, influencing product development and company success. Visa sponsorship is available, making this an excellent role for highly skilled candidates who are currently in the UK and looking to join a forward-thinking, innovative environment. If you are eager to apply your expertise in a company that values collaboration, user-centric design, and data-driven innovation, apply now to build your future with Monzo. About Monzo We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Position: Senior Data Analyst Job Type: Full Time Location: Cardiff, London, or Remote (UK) About the Role: About our Data Science Team: We're looking for a Senior Product Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on We work in cross-functional squads where every data scientist is a member of a central data discipline and fully embedded into 1 product squad alongside engineers, designers, marketers, product managers etc. Responsibilities Applying your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product strategy Guide and enable product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do Drive together with the finance team a unified company-wide understanding of the lifetime value of our users and how different product features are impacting user profitability Liaise with engineers to keep making sure we collect the right data to produce relevant business insights Role Requirements: You should apply if: What we're doing here at Monzo excites you! You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well You're commercially minded and can put numbers into business perspective You're as comfortable getting hands-on as taking a step back and thinking strategically You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so You're a team player whom your colleagues can rely on You have solid grounding in SQL and preferably Python You have experience in conducting large scale A/B experiments The Interview Process: Our interview process involves three main stages: Initial Call Technical Interview Final Interview including a case study and collaboration interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you Do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on What's in it for you: £80,000 to £95,000 + Stock Options + Benefits We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences +And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Required Documents CV/Resume Application Process Interested and qualified individuals should visit HERE to apply
CRO Manager Luton (Hybrid Working) Full Time, Permanent easyJet is Europe's leading airline, renowned for its exceptional route network connecting Europe's primary airports, competitive fares, and friendly service. With innovation at its core, easyJet has transformed the aviation landscape over the past 25 years, leading the industry in digital, web, engineering, and operational advancements to make travel easier and more affordable. The airline proudly held the title of Britain's Most Admired Company in the transport sector for two consecutive years, 2019 and 2020. The Digital Product Team, a segment of the Customer & Marketing Team, is pivotal in managing easyJet's primary digital customer touchpoints. We are tasked with the upkeep and innovation of our website and award-winning mobile apps, striving to deliver a superior customer experience while surpassing business objectives. Our team is known for its lean operation, strategic focus, clear objectives, data-driven decision-making, and value-based output. This role is vital to the digital operations at easyJet, with significant potential to impact the company's commercial performance. The main objective is to enhance the conversion rate of easyJet's digital platforms, including the easyJet App, and the easyJet Holidays website. This role involves leading the CRO team, comprising developers, UX designers, and analysts, and collaborating extensively with the Digital, Commercial, Proposition, and Marketing teams to pinpoint and seize improvement opportunities. What you'll be doing: Develop and manage a dynamic Conversion Rate Optimisation (CRO) Roadmap across all user experience funnels and digital channels of easyJet and easyJet Holidays. Collaborate with various internal teams to identify and implement the most effective strategies to enhance key performance indicators (KPIs). Take charge of the entire testing process, from backlog management and requirement scoping to test execution and analysis, ensuring that digital developments are informed by empirical data. Foster and promote a culture of testing and continuous improvement within the digital experience realm of easyJet. Maintain a systematic database to capture and make accessible all learnings and knowledge from CRO activities. Requirements of the Role What you'll bring to the team Minimum of five years' experience in leading a CRO team or working within UX in a commercially focused eCommerce environment. Proficiency with various MVT, A/B testing, and analytics tools such as Optimizely. Exceptional interpersonal and communication skills, with a demonstrated ability to influence and build productive relationships. Highly analytical and numerate with proven decision-making skills. What we can offer you Competitive base salary with up to a 20% bonus. Participation in BAYE, SAYE, and Performance share schemes. 7% pension contribution and life assurance. A flexible benefits package and excellent staff travel benefits. This role offers the opportunity to significantly influence the digital trajectory of one of Europe's leading airlines. If you are driven by data, motivated by results, and skilled in digital optimisation, we would love to hear from you. Business Area Business Area Digital Primary Location
Jul 24, 2025
Full time
CRO Manager Luton (Hybrid Working) Full Time, Permanent easyJet is Europe's leading airline, renowned for its exceptional route network connecting Europe's primary airports, competitive fares, and friendly service. With innovation at its core, easyJet has transformed the aviation landscape over the past 25 years, leading the industry in digital, web, engineering, and operational advancements to make travel easier and more affordable. The airline proudly held the title of Britain's Most Admired Company in the transport sector for two consecutive years, 2019 and 2020. The Digital Product Team, a segment of the Customer & Marketing Team, is pivotal in managing easyJet's primary digital customer touchpoints. We are tasked with the upkeep and innovation of our website and award-winning mobile apps, striving to deliver a superior customer experience while surpassing business objectives. Our team is known for its lean operation, strategic focus, clear objectives, data-driven decision-making, and value-based output. This role is vital to the digital operations at easyJet, with significant potential to impact the company's commercial performance. The main objective is to enhance the conversion rate of easyJet's digital platforms, including the easyJet App, and the easyJet Holidays website. This role involves leading the CRO team, comprising developers, UX designers, and analysts, and collaborating extensively with the Digital, Commercial, Proposition, and Marketing teams to pinpoint and seize improvement opportunities. What you'll be doing: Develop and manage a dynamic Conversion Rate Optimisation (CRO) Roadmap across all user experience funnels and digital channels of easyJet and easyJet Holidays. Collaborate with various internal teams to identify and implement the most effective strategies to enhance key performance indicators (KPIs). Take charge of the entire testing process, from backlog management and requirement scoping to test execution and analysis, ensuring that digital developments are informed by empirical data. Foster and promote a culture of testing and continuous improvement within the digital experience realm of easyJet. Maintain a systematic database to capture and make accessible all learnings and knowledge from CRO activities. Requirements of the Role What you'll bring to the team Minimum of five years' experience in leading a CRO team or working within UX in a commercially focused eCommerce environment. Proficiency with various MVT, A/B testing, and analytics tools such as Optimizely. Exceptional interpersonal and communication skills, with a demonstrated ability to influence and build productive relationships. Highly analytical and numerate with proven decision-making skills. What we can offer you Competitive base salary with up to a 20% bonus. Participation in BAYE, SAYE, and Performance share schemes. 7% pension contribution and life assurance. A flexible benefits package and excellent staff travel benefits. This role offers the opportunity to significantly influence the digital trajectory of one of Europe's leading airlines. If you are driven by data, motivated by results, and skilled in digital optimisation, we would love to hear from you. Business Area Business Area Digital Primary Location
At we are passionate about nourishing & delighting our consumers, one sip at a time. Our great Supply Chain Team is now currently looking for a UKI Demand Planning Manager. The Demand Planning Manager will lead the forecasting and planning function, ensuring accurate demand projections that support both strategic and operational decision-making. This role is key to driving alignment between commercial and supply chain teams, enabling efficient execution through a robust S&OP and S&OE framework. As a critical contributor to the Integrated Business Planning (IBP) process, the role ensures demand plans are reliable, data driven, and actionable. The manager will also oversee a team of analysts and work cross-functionally to evaluate trends, identify risks and opportunities, and deliver a consensus forecast that informs key business decisions and supports growth. In this role, you will: Own and lead the end to end demand planning process for the TBG portfolio, generating the consensus forecast over the required planning horizon for short and longer term demand. Ensure demand plans are the foundational input into the Integrated Business Planning (IBP) process, supporting S&OP and S&OE, IBP sub-processes. Drive the consensus forecast process and lead monthly demand review and critical meetings within the S&OE and S&OP framework. Lead the Demand performance agenda, acting as key liaison between Demand Planning, Sales, Marketing, Finance, Category, and Supply Chain teams. Lead a small team in charge of building, maintain, and improve advanced statistical forecasting models using historical data and market intelligence. Monitor forecast accuracy and bias, generate insights, and lead initiatives for continuous performance improvement. Build, manage, and coach a high-performing demand planning team. Foster a culture of collaboration, accountability, and continuous improvement. Partner with IT and Data teams to enhance forecasting tools, data integrity, and automation. Oversee demand planning for new product launches, promotions, and end-of-life products. Conduct scenario planning (upside/downside) and trend analysis to support strategic decisions. Identify and communicate key risks and opportunities to commercial and supply chain partners. Partner with senior stakeholders on performance & process improvement plans To be successul in this role: Performance Indicators (KPIs): Forecast Accuracy and Bias Service Level : Develop action plans to address performance gaps and support business growth. Proven experience in demand planning, forecasting, or supply chain management, ideally in a fast-moving consumer goods (FMCG) or similar environment. Strong understanding of IBP/S&OP frameworks and their role in strategic and operational decision-making. Good analytical skills with a track record of improving forecast accuracy and driving planning efficiencies. Demonstrated leadership experience, with the ability to manage, motivate, and develop a small team. Comfortable operating in a fast-paced, growing business (Private Equity) with evolving priorities. Strong communication and stakeholder engagement skills, with the ability to influence across functions and at senior levels. Able to challenge constructively and with confidence Experience of leading cross functional teams to deliver results Advanced Excel skills (Pivot tables, calculations in pivot tables) and preferably with knowledge of Power Query The role location Farringdon, London and it will be required to come to the office 2 - 3 days per week.
Jul 24, 2025
Full time
At we are passionate about nourishing & delighting our consumers, one sip at a time. Our great Supply Chain Team is now currently looking for a UKI Demand Planning Manager. The Demand Planning Manager will lead the forecasting and planning function, ensuring accurate demand projections that support both strategic and operational decision-making. This role is key to driving alignment between commercial and supply chain teams, enabling efficient execution through a robust S&OP and S&OE framework. As a critical contributor to the Integrated Business Planning (IBP) process, the role ensures demand plans are reliable, data driven, and actionable. The manager will also oversee a team of analysts and work cross-functionally to evaluate trends, identify risks and opportunities, and deliver a consensus forecast that informs key business decisions and supports growth. In this role, you will: Own and lead the end to end demand planning process for the TBG portfolio, generating the consensus forecast over the required planning horizon for short and longer term demand. Ensure demand plans are the foundational input into the Integrated Business Planning (IBP) process, supporting S&OP and S&OE, IBP sub-processes. Drive the consensus forecast process and lead monthly demand review and critical meetings within the S&OE and S&OP framework. Lead the Demand performance agenda, acting as key liaison between Demand Planning, Sales, Marketing, Finance, Category, and Supply Chain teams. Lead a small team in charge of building, maintain, and improve advanced statistical forecasting models using historical data and market intelligence. Monitor forecast accuracy and bias, generate insights, and lead initiatives for continuous performance improvement. Build, manage, and coach a high-performing demand planning team. Foster a culture of collaboration, accountability, and continuous improvement. Partner with IT and Data teams to enhance forecasting tools, data integrity, and automation. Oversee demand planning for new product launches, promotions, and end-of-life products. Conduct scenario planning (upside/downside) and trend analysis to support strategic decisions. Identify and communicate key risks and opportunities to commercial and supply chain partners. Partner with senior stakeholders on performance & process improvement plans To be successul in this role: Performance Indicators (KPIs): Forecast Accuracy and Bias Service Level : Develop action plans to address performance gaps and support business growth. Proven experience in demand planning, forecasting, or supply chain management, ideally in a fast-moving consumer goods (FMCG) or similar environment. Strong understanding of IBP/S&OP frameworks and their role in strategic and operational decision-making. Good analytical skills with a track record of improving forecast accuracy and driving planning efficiencies. Demonstrated leadership experience, with the ability to manage, motivate, and develop a small team. Comfortable operating in a fast-paced, growing business (Private Equity) with evolving priorities. Strong communication and stakeholder engagement skills, with the ability to influence across functions and at senior levels. Able to challenge constructively and with confidence Experience of leading cross functional teams to deliver results Advanced Excel skills (Pivot tables, calculations in pivot tables) and preferably with knowledge of Power Query The role location Farringdon, London and it will be required to come to the office 2 - 3 days per week.
Housing Revenue Systems and Data Analyst Camden Contract £35.05 per hour PAYE or £45.93 per hour limited paid via Umbrella company inside IR35 Our client is looking for an experienced Housing Revenue Systems and Data Analyst. SQL experience is a must have. NEC experience is essential. About the Role Are you passionate about data-driven service improvement? Do you want to play a key role in helping Camden deliver excellent housing services? We are looking for a Housing Revenue Systems & Data Analyst to drive innovation, performance, and compliance in the Rent Accounting Team. You ll play a pivotal role in managing housing finance systems, producing actionable insights, and supporting statutory and operational processes. This is a role that combines technical expertise with a strong sense of purpose to ensure rent systems work efficiently and fairly for the people of Camden. Key Responsibilities 1. Systems & Compliance • Configure, maintain, and improve housing management & finance systems (e.g. Northgate NEC). • Act as the gatekeeper for all system changes impacting finance, rents and housing data. • Lead on user acceptance testing and rollout of system updates. • Ensure compliance with all statutory housing rent communications and processes. • Work collaboratively with ICT and third-party vendors on system enhancements. 2. Business Intelligence & Reporting • Develop and maintain complex reports on arrears, recovery, service charges and income performance. • Support budget planning and rent-setting processes through robust forecasting for revenue maximisation. • Use tools like SQL, SAP BusinessObjects, QlikSense to provide performance analytics. • Lead on data quality assurance and governance across all rent-related systems. • Evaluating performance metrics, identifying trends and supporting data driven decision making. 3. Operational Support • Oversee rent reconciliation and transaction matching. • Manage quarterly and annual rent statements and notifications. • Ensure timely preparation and delivery of statutory returns. • Respond to ad hoc data requests. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Jul 24, 2025
Contractor
Housing Revenue Systems and Data Analyst Camden Contract £35.05 per hour PAYE or £45.93 per hour limited paid via Umbrella company inside IR35 Our client is looking for an experienced Housing Revenue Systems and Data Analyst. SQL experience is a must have. NEC experience is essential. About the Role Are you passionate about data-driven service improvement? Do you want to play a key role in helping Camden deliver excellent housing services? We are looking for a Housing Revenue Systems & Data Analyst to drive innovation, performance, and compliance in the Rent Accounting Team. You ll play a pivotal role in managing housing finance systems, producing actionable insights, and supporting statutory and operational processes. This is a role that combines technical expertise with a strong sense of purpose to ensure rent systems work efficiently and fairly for the people of Camden. Key Responsibilities 1. Systems & Compliance • Configure, maintain, and improve housing management & finance systems (e.g. Northgate NEC). • Act as the gatekeeper for all system changes impacting finance, rents and housing data. • Lead on user acceptance testing and rollout of system updates. • Ensure compliance with all statutory housing rent communications and processes. • Work collaboratively with ICT and third-party vendors on system enhancements. 2. Business Intelligence & Reporting • Develop and maintain complex reports on arrears, recovery, service charges and income performance. • Support budget planning and rent-setting processes through robust forecasting for revenue maximisation. • Use tools like SQL, SAP BusinessObjects, QlikSense to provide performance analytics. • Lead on data quality assurance and governance across all rent-related systems. • Evaluating performance metrics, identifying trends and supporting data driven decision making. 3. Operational Support • Oversee rent reconciliation and transaction matching. • Manage quarterly and annual rent statements and notifications. • Ensure timely preparation and delivery of statutory returns. • Respond to ad hoc data requests. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue, and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions, and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on In this role, you will be responsible for planning and overseeing the Data Services Data Engineering and Machine Learning teams engaged in enterprise-wide data projects to ensure they are completed in a timely fashion and within budget. You will plan and designate project resources, monitor progress, and keep stakeholders informed the entire way. This role will be supporting the charge in implementing D&A technologies and principles and will act as a single point of contact for data engineering processes to ensure the team is delivering impactful and useful solutions. Job Responsibilities Leads both operational and directional aspects for the data engineering team Make high-judgement decisions around technology, strategy, execution approach, and personnel Exercise supervision of group in terms of costs, methods, performance, and staffing Accountable for team's consistent delivery of high quality, on time work; dependencies and impacts have been vetted and mitigated upon final delivery Responsible for employee life cycle, including advising hiring manager by screening and interviewing candidates, onboarding, goal alignment, work assignment, and addressing skill gaps for each team member. Collaborate within and across departments to clear roadblocks, facilitate progress, and enable team to deliver on their commitments Builds team with healthy dynamics Upholds department and company policies and reinforces them when necessary Champion clean, simple, methodical, and ethical data engineering practices Create and maintain optimal data pipeline architecture Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Support the data science team by preparing data for prescriptive and predictive modelling. Knowledge and Experience 7+ years of experience as a Data Engineer or in a similar role Experience in managing a team of Data Engineers Experience with Data modelling, Data warehousing, and building ETL pipelines Experience with AWS (S3, EKS, EC2, RDS) or similar cloud services, Snowflake, Fivetran, Airbyte, dbt, Docker, Argo Experience in SQL, Python, and Terraform Experience with building Data pipelines and applications to stream and process datasets Robust understanding of DevOps principles is required Experience managing cloud infrastructure would be beneficial Sound knowledge of distributed systems and Data architecture (lambda)- design and implement batch and stream Data processing pipelines, knows how to optimize the distribution, partitioning, and MPP of high-level Data structures Knowledge of Engineering and Operational Excellence using standard methodologies Expertise in designing systems and workflows for handling Big Data volumes Knowledge of Data management fundamentals and Data storage principles Strong problem-solving skills and ability to prioritize conflicting requirements Excellent written and verbal communication skills and ability to succinctly summarize key findings. Education Bachelor's Degree or equivalent work experience Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jul 23, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue, and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions, and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on In this role, you will be responsible for planning and overseeing the Data Services Data Engineering and Machine Learning teams engaged in enterprise-wide data projects to ensure they are completed in a timely fashion and within budget. You will plan and designate project resources, monitor progress, and keep stakeholders informed the entire way. This role will be supporting the charge in implementing D&A technologies and principles and will act as a single point of contact for data engineering processes to ensure the team is delivering impactful and useful solutions. Job Responsibilities Leads both operational and directional aspects for the data engineering team Make high-judgement decisions around technology, strategy, execution approach, and personnel Exercise supervision of group in terms of costs, methods, performance, and staffing Accountable for team's consistent delivery of high quality, on time work; dependencies and impacts have been vetted and mitigated upon final delivery Responsible for employee life cycle, including advising hiring manager by screening and interviewing candidates, onboarding, goal alignment, work assignment, and addressing skill gaps for each team member. Collaborate within and across departments to clear roadblocks, facilitate progress, and enable team to deliver on their commitments Builds team with healthy dynamics Upholds department and company policies and reinforces them when necessary Champion clean, simple, methodical, and ethical data engineering practices Create and maintain optimal data pipeline architecture Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Support the data science team by preparing data for prescriptive and predictive modelling. Knowledge and Experience 7+ years of experience as a Data Engineer or in a similar role Experience in managing a team of Data Engineers Experience with Data modelling, Data warehousing, and building ETL pipelines Experience with AWS (S3, EKS, EC2, RDS) or similar cloud services, Snowflake, Fivetran, Airbyte, dbt, Docker, Argo Experience in SQL, Python, and Terraform Experience with building Data pipelines and applications to stream and process datasets Robust understanding of DevOps principles is required Experience managing cloud infrastructure would be beneficial Sound knowledge of distributed systems and Data architecture (lambda)- design and implement batch and stream Data processing pipelines, knows how to optimize the distribution, partitioning, and MPP of high-level Data structures Knowledge of Engineering and Operational Excellence using standard methodologies Expertise in designing systems and workflows for handling Big Data volumes Knowledge of Data management fundamentals and Data storage principles Strong problem-solving skills and ability to prioritize conflicting requirements Excellent written and verbal communication skills and ability to succinctly summarize key findings. Education Bachelor's Degree or equivalent work experience Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
ABOUT TEMENOS Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers andcommunity banks in 150+ countries. We collaboratewith clients to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny andmake a positive contribution to the world of banking and society. THE ROLE We are looking for a visionary and results-driven Head ofData & Analytics to lead our global data strategy, governance, andanalytics initiatives within the Corporate Global IT organization. This role iscritical in transforming data into actionable insights that drive businessperformance, innovation, and competitive advantage. You will lead a team ofdata professionals and collaborate across departments and regions to embeddata-driven decision-making into the core of our operations. Additionally, youwill oversee the ownership and evolution of enterprise budgeting andforecasting software, ensuring it supports strategic financial planning andintegrates seamlessly with broader data and analytics frameworks. OPPORTUNITIES You will Data Strategy & Leadership: Define and execute the enterprise-wide data and analytics strategy aligned with global business goals, offering a single source of truth and holistic data management / access solution. Team Management: Lead, mentor, and grow a high-performing team of data scientists, analysts, and engineers. Data Governance: Establish and enforce data governance policies, ensuring data quality, security, and compliance across regions. Analytics & Insights: Drive the development of advanced analytics, dashboards, and reporting to support strategic decisions. Stakeholder Collaboration: Partner with global business units to identify opportunities for data-driven improvements and innovation. Technology Enablement: Oversee the selection and implementation of data platforms, tools, and technologies. Performance Measurement: Define KPIs and success metrics to evaluate the impact of data initiatives. Culture Building: Foster a data-driven culture across the global organization through education, advocacy, and best practices. Budgeting & Forecasting Software Ownership: Lead integration, and continuous improvement of enterprise budgeting and forecasting software. Collaborate with Finance, IT, and business stakeholders to ensure the tool supports strategic planning, financial accuracy, and scenario modeling. Ensure data integrity, user adoption, and alignment with broader analytics and reporting frameworks. SKILLS You should have Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Business, or a related field. 8+ years of experience in data and analytics roles, with at least 3 years in a leadership position. Proven track record of building and scaling data teams and capabilities in a global context. Deep understanding of data architecture, data warehousing, and modern analytics platforms (e.g., Snowflake, Power BI, Tableau, Databricks). Hands-on experience with Microsoft Data Factory, Azure Data Lake, and Microsoft Fabric. Strong knowledge of data governance, privacy regulations (e.g., GDPR), and data lifecycle management. Excellent communication and stakeholder management skills. Experience in change management and driving cultural transformation through data. Excellent communication, leadership, and stakeholder management skills. Strategic mindset with the ability to balance long-term vision with practical execution. Fluent/ native English VALUES Care abouttransformingthe Banking landscape. Commit tobeingpart of an exciting culture and product evolving within the financialindustry. Collaborate effectivelyand proactively with teams within or outside Temenos. Challenge yourselfto be ambitious and achieve your individual as well as the companytargets. SOME OF OUR BENEFITS include: Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership Family care: 4 weeks of paid family care leave Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge Study leave: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy
Jul 23, 2025
Full time
ABOUT TEMENOS Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers andcommunity banks in 150+ countries. We collaboratewith clients to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny andmake a positive contribution to the world of banking and society. THE ROLE We are looking for a visionary and results-driven Head ofData & Analytics to lead our global data strategy, governance, andanalytics initiatives within the Corporate Global IT organization. This role iscritical in transforming data into actionable insights that drive businessperformance, innovation, and competitive advantage. You will lead a team ofdata professionals and collaborate across departments and regions to embeddata-driven decision-making into the core of our operations. Additionally, youwill oversee the ownership and evolution of enterprise budgeting andforecasting software, ensuring it supports strategic financial planning andintegrates seamlessly with broader data and analytics frameworks. OPPORTUNITIES You will Data Strategy & Leadership: Define and execute the enterprise-wide data and analytics strategy aligned with global business goals, offering a single source of truth and holistic data management / access solution. Team Management: Lead, mentor, and grow a high-performing team of data scientists, analysts, and engineers. Data Governance: Establish and enforce data governance policies, ensuring data quality, security, and compliance across regions. Analytics & Insights: Drive the development of advanced analytics, dashboards, and reporting to support strategic decisions. Stakeholder Collaboration: Partner with global business units to identify opportunities for data-driven improvements and innovation. Technology Enablement: Oversee the selection and implementation of data platforms, tools, and technologies. Performance Measurement: Define KPIs and success metrics to evaluate the impact of data initiatives. Culture Building: Foster a data-driven culture across the global organization through education, advocacy, and best practices. Budgeting & Forecasting Software Ownership: Lead integration, and continuous improvement of enterprise budgeting and forecasting software. Collaborate with Finance, IT, and business stakeholders to ensure the tool supports strategic planning, financial accuracy, and scenario modeling. Ensure data integrity, user adoption, and alignment with broader analytics and reporting frameworks. SKILLS You should have Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Business, or a related field. 8+ years of experience in data and analytics roles, with at least 3 years in a leadership position. Proven track record of building and scaling data teams and capabilities in a global context. Deep understanding of data architecture, data warehousing, and modern analytics platforms (e.g., Snowflake, Power BI, Tableau, Databricks). Hands-on experience with Microsoft Data Factory, Azure Data Lake, and Microsoft Fabric. Strong knowledge of data governance, privacy regulations (e.g., GDPR), and data lifecycle management. Excellent communication and stakeholder management skills. Experience in change management and driving cultural transformation through data. Excellent communication, leadership, and stakeholder management skills. Strategic mindset with the ability to balance long-term vision with practical execution. Fluent/ native English VALUES Care abouttransformingthe Banking landscape. Commit tobeingpart of an exciting culture and product evolving within the financialindustry. Collaborate effectivelyand proactively with teams within or outside Temenos. Challenge yourselfto be ambitious and achieve your individual as well as the companytargets. SOME OF OUR BENEFITS include: Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership Family care: 4 weeks of paid family care leave Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge Study leave: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy
Trust in digital transactions and financial technologies is crucial for the smooth functioning of modern society. Neelam Kadbane, our next pathbreaker, Senior Vulnerability Analyst at Mastercard, identifies and addresses security vulnerabilities within Mastercard's environment & products by conducting network penetration tests. Neelam talks to Shyam Krishnamurthy fromThe Interview Portal about the innumerable challenges and the satisfacation of her work in preventing potential breaches that could lead to financial loss, identity theft, or disruption of services. For students, no matter what field you choose, develop your fundamentals, stay curious and keep learning, because the world is full of opportunities! Neelam, can you explain your background to our young readers? I'm from Pune, and I've spent my entire life here. I did my schooling and college in Pune and being a "Punekar" has had a big influence on who I am today. Growing up in a Marathi household, our culture played an important role in shaping my values and outlook on life. In my free time, I love trekking, with monsoon treks being my absolute favourite. I also enjoy reading and often pick up a book or two, though not as often as I'd like. Solo bike rides are my form of meditation-they give me the space to reflect and recharge. When I was a kid, I was always fascinated by movies that showcased technology, whether it was about hacking, futuristic gadgets, or complex computer systems. Even though I didn't fully understand everything at the time, I was drawn to the world of technology and innovation. I guess, in hindsight, that attraction was an early indicator of where my interests would eventually lead me, even though I didn't realize it back then. My father is now a retired government servant. Throughout his career, he was known for his unwavering dedication-he never took a day off from work. His commitment went beyond the ordinary, and even today, people still talk about his work ethic and the impact he had on those around him. His hard work anddedication have always been a source of inspiration for our family, motivating us to keep pushing forward no matter the challenges. My mother, on the other hand, started her business at a very young age. While most teenage girls were busy choosing fancy dresses for parties, she was already a proud business owner. Even now, she hasn't stopped. Her passion for her work and her profession is truly remarkable. The way she continues to learn new things, even at this age, is inspiring to everyone around her. They always taught me that whatever you do, give it your best effort. They also emphasized that it doesn't matter what you do as long as it makes you happy.These lessons have guided me throughout my career and personal life. What did you do for graduation /post graduation? I completed my bachelor's degreein Computer Engineering from PuneUniversity. What made you choose such an offbeat, unconventional and cool career in Cybersecurity? My journey into IT and Cybersecurity has been shaped by a mix of curiosity, inspiration, and pivotal experiences. Growing up, I was always fascinated by technology. I remember being the one in the family who would eagerly explore how gadgets worked. This curiosity naturally led me to pursue a degree in computer engineering. During my college years, I was fortunate to haveprofessors who not only taught me technical skills butalso encouraged me to think critically and pushboundaries. Their influence sparked a deeper interest intechnology, particularly in the area of security. I vividlyrecall working on a project that involved securing anetwork. That hands-on experience was a turning point, it made me realize how much I enjoyed the challenge of solving complex problems related to cybersecurity. The decision to pursue a PG diploma in IT Infrastructure and System Security at CDAC ACTS Pune was another significant moment in my journey. I wanted to specialize in an area that I found both challenging and rewarding. This program was intense, but it equipped me with the skills and confidence I needed to carve out a career in cybersecurity. Looking back, it wasn't just one thing but a series of influences, and experiences that guided me towards this path. And I'm grateful for each one of them. Tell us about your career path After graduating with a degree in computer engineering, I found myself at a crossroads. The field of computer engineering isincredibly vast, and every part of itfascinated me. But I wasn't sure whichdirection to take. To clear my head andfigure out what I really wanted to do, I took a job in a non-technical role at an MNC. That was my first job, and I stayed there foralmost a year. Working in that environment gave me valuable insights into the corporate world and helped me understand the kind of work I wanted to pursue. While working there, I started preparing for the CDAC entrance exam. Once I cleared it, I left my job to focus entirely on my PG diploma. The course was intense and challenging, but it was also incredibly rewarding. My professors and batchmates played a huge role in shaping my knowledge and skills, and by the end of the course, I was certain that I wanted to build my career in information security. My determination paid off when I landed my first technical job as a Security Engineer at Qualys, an Enterprise Cyber Risk & Security Platform . It was a significant achievement for me, especially since it's rare for companies to hire freshers directly into the InfoSec domain. At Qualys, I worked with the Vulnerability Management team, where we researched new CVEs and zero-day vulnerabilities, and developed signatures for vulnerability scanners. A zero-day vulnerability is a security flaw in software or hardware that is unknown to the vendor or developer. Since the vendor is unaware of the vulnerability, no patch or fix is available, making it highly dangerous. The term "zero-day" comes from the fact that once the vulnerability is discovered by malicious actors, the vendor has zero days to fix it before it can be exploited. e.g. suppose Chrome released a new version but it has a small flaw that allows a hacker to bypass security checks and access users' data. If hackers discover and exploit this flaw before the Chrome's developers are aware of it, this is a zero-day vulnerability. A vulnerability scanner is a tool used to identify knownsecurity weaknesses in systems, networks, or applications. These tools scan the target environment,looking for vulnerabilities like misconfigurations, missingpatches or outdated software. They compare thefindings against a database of known vulnerabilities togenerate a report with the details.e.g. mostly every organization runs a vulnerabilityscanner on its network, which identifies known security flaws. The scanner reports these issues so the IT team can prioritize and fix them to secure the network. Thereare tools like Nessus, Qualys, OpenVAS, Nexpose, Astra etc. CVE stands for Common Vulnerabilities and Exposures and is a standardized identifier for known security vulnerabilities. Each CVE entry includes a uniqueidentifier (e.g., CVE-2024-XXXX), a brief description of the vulnerability, and references to further information. CVE helps security professionals share and discussvulnerabilities consistently. How They Relate: • A zero-day vulnerability would not have a CVE initially because it is unknown. • Once a zero-day is discovered and documented, it may be assigned a CVE. • Vulnerability scanners use CVE databases to identify known vulnerabilities in systems, but they might not detect a zero-day vulnerability until it's publicly disclosed and assigned a CVE. This combination of concepts is key in managing andmitigating security risks in any environment. This experience piqued my interest in penetrationtesting, leading me to my current role as a Pen Tester at Mastercard. My career path wasn't linear, but each step taught me something valuable and brought me closer to where I am today. How did you get your first break? My first big break came while I was pursuing my PG diploma at CDAC. The institute has a placementprogram where companies shortlist candidates basedon their merit. When I was selected for an interview, I knew it was going to be a tough day. The interviewprocess was intense. Since companies were hiringfreshers without any prior experience, they needed tomake sure we were the right fit through a series of technical and scenario-based questions. The day of the interview was a rollercoaster of emotions. I had to go through three rounds of technical interviews followed by a HR round, all in one day. Each round wasmore challenging than the last. I was scared, nervous and anxious, constantly wondering what questions I would face and how the interviewers would be. The waiting was nerve-wracking, but when my turn finally came, I gave it everything I had. When I finally walked out of that last interview, I felt a mixture of relief and disbelief. It was hard to tell if I wasdreaming or if this was real. But when I got the news that I had been selected, I was overjoyed. It was one of the happiest moments of my life, and I knew that all the hard work and preparation had paid off. What were some of the challenges you faced? How did you address them? One of the most significant challenges I faced was when I decided to pursue my PG diploma. At that time, my family was going through a financial crisis, and we didn't have the money for the course fees. I was working at an MNC, but the salary was too low to secure a loan . click apply for full job details
Jul 22, 2025
Full time
Trust in digital transactions and financial technologies is crucial for the smooth functioning of modern society. Neelam Kadbane, our next pathbreaker, Senior Vulnerability Analyst at Mastercard, identifies and addresses security vulnerabilities within Mastercard's environment & products by conducting network penetration tests. Neelam talks to Shyam Krishnamurthy fromThe Interview Portal about the innumerable challenges and the satisfacation of her work in preventing potential breaches that could lead to financial loss, identity theft, or disruption of services. For students, no matter what field you choose, develop your fundamentals, stay curious and keep learning, because the world is full of opportunities! Neelam, can you explain your background to our young readers? I'm from Pune, and I've spent my entire life here. I did my schooling and college in Pune and being a "Punekar" has had a big influence on who I am today. Growing up in a Marathi household, our culture played an important role in shaping my values and outlook on life. In my free time, I love trekking, with monsoon treks being my absolute favourite. I also enjoy reading and often pick up a book or two, though not as often as I'd like. Solo bike rides are my form of meditation-they give me the space to reflect and recharge. When I was a kid, I was always fascinated by movies that showcased technology, whether it was about hacking, futuristic gadgets, or complex computer systems. Even though I didn't fully understand everything at the time, I was drawn to the world of technology and innovation. I guess, in hindsight, that attraction was an early indicator of where my interests would eventually lead me, even though I didn't realize it back then. My father is now a retired government servant. Throughout his career, he was known for his unwavering dedication-he never took a day off from work. His commitment went beyond the ordinary, and even today, people still talk about his work ethic and the impact he had on those around him. His hard work anddedication have always been a source of inspiration for our family, motivating us to keep pushing forward no matter the challenges. My mother, on the other hand, started her business at a very young age. While most teenage girls were busy choosing fancy dresses for parties, she was already a proud business owner. Even now, she hasn't stopped. Her passion for her work and her profession is truly remarkable. The way she continues to learn new things, even at this age, is inspiring to everyone around her. They always taught me that whatever you do, give it your best effort. They also emphasized that it doesn't matter what you do as long as it makes you happy.These lessons have guided me throughout my career and personal life. What did you do for graduation /post graduation? I completed my bachelor's degreein Computer Engineering from PuneUniversity. What made you choose such an offbeat, unconventional and cool career in Cybersecurity? My journey into IT and Cybersecurity has been shaped by a mix of curiosity, inspiration, and pivotal experiences. Growing up, I was always fascinated by technology. I remember being the one in the family who would eagerly explore how gadgets worked. This curiosity naturally led me to pursue a degree in computer engineering. During my college years, I was fortunate to haveprofessors who not only taught me technical skills butalso encouraged me to think critically and pushboundaries. Their influence sparked a deeper interest intechnology, particularly in the area of security. I vividlyrecall working on a project that involved securing anetwork. That hands-on experience was a turning point, it made me realize how much I enjoyed the challenge of solving complex problems related to cybersecurity. The decision to pursue a PG diploma in IT Infrastructure and System Security at CDAC ACTS Pune was another significant moment in my journey. I wanted to specialize in an area that I found both challenging and rewarding. This program was intense, but it equipped me with the skills and confidence I needed to carve out a career in cybersecurity. Looking back, it wasn't just one thing but a series of influences, and experiences that guided me towards this path. And I'm grateful for each one of them. Tell us about your career path After graduating with a degree in computer engineering, I found myself at a crossroads. The field of computer engineering isincredibly vast, and every part of itfascinated me. But I wasn't sure whichdirection to take. To clear my head andfigure out what I really wanted to do, I took a job in a non-technical role at an MNC. That was my first job, and I stayed there foralmost a year. Working in that environment gave me valuable insights into the corporate world and helped me understand the kind of work I wanted to pursue. While working there, I started preparing for the CDAC entrance exam. Once I cleared it, I left my job to focus entirely on my PG diploma. The course was intense and challenging, but it was also incredibly rewarding. My professors and batchmates played a huge role in shaping my knowledge and skills, and by the end of the course, I was certain that I wanted to build my career in information security. My determination paid off when I landed my first technical job as a Security Engineer at Qualys, an Enterprise Cyber Risk & Security Platform . It was a significant achievement for me, especially since it's rare for companies to hire freshers directly into the InfoSec domain. At Qualys, I worked with the Vulnerability Management team, where we researched new CVEs and zero-day vulnerabilities, and developed signatures for vulnerability scanners. A zero-day vulnerability is a security flaw in software or hardware that is unknown to the vendor or developer. Since the vendor is unaware of the vulnerability, no patch or fix is available, making it highly dangerous. The term "zero-day" comes from the fact that once the vulnerability is discovered by malicious actors, the vendor has zero days to fix it before it can be exploited. e.g. suppose Chrome released a new version but it has a small flaw that allows a hacker to bypass security checks and access users' data. If hackers discover and exploit this flaw before the Chrome's developers are aware of it, this is a zero-day vulnerability. A vulnerability scanner is a tool used to identify knownsecurity weaknesses in systems, networks, or applications. These tools scan the target environment,looking for vulnerabilities like misconfigurations, missingpatches or outdated software. They compare thefindings against a database of known vulnerabilities togenerate a report with the details.e.g. mostly every organization runs a vulnerabilityscanner on its network, which identifies known security flaws. The scanner reports these issues so the IT team can prioritize and fix them to secure the network. Thereare tools like Nessus, Qualys, OpenVAS, Nexpose, Astra etc. CVE stands for Common Vulnerabilities and Exposures and is a standardized identifier for known security vulnerabilities. Each CVE entry includes a uniqueidentifier (e.g., CVE-2024-XXXX), a brief description of the vulnerability, and references to further information. CVE helps security professionals share and discussvulnerabilities consistently. How They Relate: • A zero-day vulnerability would not have a CVE initially because it is unknown. • Once a zero-day is discovered and documented, it may be assigned a CVE. • Vulnerability scanners use CVE databases to identify known vulnerabilities in systems, but they might not detect a zero-day vulnerability until it's publicly disclosed and assigned a CVE. This combination of concepts is key in managing andmitigating security risks in any environment. This experience piqued my interest in penetrationtesting, leading me to my current role as a Pen Tester at Mastercard. My career path wasn't linear, but each step taught me something valuable and brought me closer to where I am today. How did you get your first break? My first big break came while I was pursuing my PG diploma at CDAC. The institute has a placementprogram where companies shortlist candidates basedon their merit. When I was selected for an interview, I knew it was going to be a tough day. The interviewprocess was intense. Since companies were hiringfreshers without any prior experience, they needed tomake sure we were the right fit through a series of technical and scenario-based questions. The day of the interview was a rollercoaster of emotions. I had to go through three rounds of technical interviews followed by a HR round, all in one day. Each round wasmore challenging than the last. I was scared, nervous and anxious, constantly wondering what questions I would face and how the interviewers would be. The waiting was nerve-wracking, but when my turn finally came, I gave it everything I had. When I finally walked out of that last interview, I felt a mixture of relief and disbelief. It was hard to tell if I wasdreaming or if this was real. But when I got the news that I had been selected, I was overjoyed. It was one of the happiest moments of my life, and I knew that all the hard work and preparation had paid off. What were some of the challenges you faced? How did you address them? One of the most significant challenges I faced was when I decided to pursue my PG diploma. At that time, my family was going through a financial crisis, and we didn't have the money for the course fees. I was working at an MNC, but the salary was too low to secure a loan . click apply for full job details
Senior Automation Test Analyst Location: Bromley, Kent Salary: up to £65,000 Fixed Term Contract 12 months As our Senior Automation Test lead on a 12 month Fixed term Contract you will work with the manual QA Test team, Business Analysts & Developers in order to automate tests for Key Product Workflows as part of Functional, Integration, and Regression Testing. You will be responsible for ensuring software quality by testing, produced using Structured Testing Methods and existing frameworks in order to execute automated test suites to find defects, through Sprint, Integration and Regression testing activities prior to the release. Your day to day will include: Guide the team in daily automation testing activities, be a source of automation best practice knowledge, resolve immediate testing issues and blockers and escalate such things where necessary via the QA & Test Manager Support development and enrichment of automated regression testing tools Analysis of existing manual tests in order to automate them and create full flowing test suites that have superb error handling and trapping in-built Analysis of specifications and user stories working with testers, business analysts, system designers and development to ensure correct test conditions Identifying appropriate and comprehensive test data requirements Executing tests in a timely manner, raising and managing defects in a way that demonstrates quality of information is paramount Providing high quality results analysis to the Test Manager and other stakeholders Working hours are 40 hours a week Monday to Friday. Start times can vary from 8am to 9.30am. After a successful training period there is flexibility to work from home up to 2 days a week. What we require Solid experience in Test Automation. Demonstrable recent experience using Test Complete. Experience with Java Good Microsoft Azure DevOps experience or similar will be a distinct advantage Demonstrable experience of IT project and programme support services preferably acquired within Financial Services. Experience of testing on web-based systems Good understanding of databases, and database structures Good experience in writing SQL queries Understanding of use and interrogation of XML Experience of working in an agile environment. What we offer you Competitive Salary Up to £65,000 per annum, based on experience and skills Generous Leave 25 days annual holiday plus bank holidays to recharge and relax Life Assurance Coverage of 4x your pensionable earnings for peace of mind Pension Scheme Contributory plan to help you invest in your future Give Back Day 1 paid day per year to support a charity of your choice Wellbeing Support Access to our Employee Assistance Programme for confidential help and guidance
Jul 22, 2025
Contractor
Senior Automation Test Analyst Location: Bromley, Kent Salary: up to £65,000 Fixed Term Contract 12 months As our Senior Automation Test lead on a 12 month Fixed term Contract you will work with the manual QA Test team, Business Analysts & Developers in order to automate tests for Key Product Workflows as part of Functional, Integration, and Regression Testing. You will be responsible for ensuring software quality by testing, produced using Structured Testing Methods and existing frameworks in order to execute automated test suites to find defects, through Sprint, Integration and Regression testing activities prior to the release. Your day to day will include: Guide the team in daily automation testing activities, be a source of automation best practice knowledge, resolve immediate testing issues and blockers and escalate such things where necessary via the QA & Test Manager Support development and enrichment of automated regression testing tools Analysis of existing manual tests in order to automate them and create full flowing test suites that have superb error handling and trapping in-built Analysis of specifications and user stories working with testers, business analysts, system designers and development to ensure correct test conditions Identifying appropriate and comprehensive test data requirements Executing tests in a timely manner, raising and managing defects in a way that demonstrates quality of information is paramount Providing high quality results analysis to the Test Manager and other stakeholders Working hours are 40 hours a week Monday to Friday. Start times can vary from 8am to 9.30am. After a successful training period there is flexibility to work from home up to 2 days a week. What we require Solid experience in Test Automation. Demonstrable recent experience using Test Complete. Experience with Java Good Microsoft Azure DevOps experience or similar will be a distinct advantage Demonstrable experience of IT project and programme support services preferably acquired within Financial Services. Experience of testing on web-based systems Good understanding of databases, and database structures Good experience in writing SQL queries Understanding of use and interrogation of XML Experience of working in an agile environment. What we offer you Competitive Salary Up to £65,000 per annum, based on experience and skills Generous Leave 25 days annual holiday plus bank holidays to recharge and relax Life Assurance Coverage of 4x your pensionable earnings for peace of mind Pension Scheme Contributory plan to help you invest in your future Give Back Day 1 paid day per year to support a charity of your choice Wellbeing Support Access to our Employee Assistance Programme for confidential help and guidance
Job Description: Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: We are seeking an exceptional leader to join our team as Senior Manager, Analytics - a strategic thinker with deep analytical expertise, a passion for transforming payments, and a proven ability to drive change through strong cross-functional partnerships. In this high-impact role within the broader Product Analytics organization, you will shape the vision and lead the roadmap for the Money Movement Analytics team. Your mission - elevate the customer experience by removing friction and unlock significant cost efficiencies across our payments ecosystem. You'll do this by harnessing data to uncover opportunities, optimizing end-to-end processes, and embedding experimentation into product strategy. You Will: Own and lead end-to-end analytics for the payments flow, ensuring data integrity, completeness, and real-time availability. You will establish robust monitoring and alerting mechanisms to proactively surface issues and maintain seamless operations at scale. Harness advanced analytics, statistical modeling, and AI/ML tools to extract transformative insights. Your strategic analyses will uncover root causes, influence high-stakes decisions, and inform the executive roadmap with clarity and precision. Design and deliver mission-critical data and analytics products that power intelligent decision-making throughout the payments processing lifecycle. Your work will be foundational in driving operational efficiency and customer trust. Define and execute a clear vision and roadmap for your team, setting ambitious priorities that align tightly with business objectives. You will partner closely with product and engineering leaders to translate analytical insights into tangible business outcomes. Foster deep cross-functional collaboration with key stakeholders across Product, Engineering, Fraud, Risk, and Customer Success. You will act as a strategic partner, ensuring data is seamlessly integrated into the fabric of decision-making. Thrive in a fast-moving, global environment, bringing structure and clarity to ambiguity. You will lead through complexity, ensuring smart prioritization, effective resource management, and operational excellence across geographies. Build, lead, and scale a high-impact global team of analysts and data scientists. You will provide strong technical mentorship, create a culture of excellence and experimentation, and invest in the long-term growth and development of your team. You Have: Master's degree in a quantitative or computational discipline such as Mathematics, Statistics, Computer Science, or Engineering. 10+ years of experience in Analytics, Data Science, or a related field, with a demonstrated ability to drive strategic insights and measurable business outcomes at scale. 5+ years of people management experience, leading and mentoring high-performing, globally distributed teams in dynamic, fast-paced environments. 5+ years of experience working with complex clickstream data and raw user signals, with a strong understanding of user behavior analytics and event-based tracking frameworks. Advanced proficiency in SQL and Python, along with hands-on experience using modern analytics and data visualization tools (e.g., Tableau, Mode) and experimentation platforms (e.g., Statsig) to drive evidence-based decision making. Industry experience in payments, in a technical, operational, or strategic leadership role - preferably within a payment service provider, fintech, or financial institution. Proven track record of leveraging advanced analytics, machine learning, and artificial intelligence to identify growth opportunities, streamline operations, and optimize cost structures. Our Benefits: 34 days of vacation (including public holidays) Group private medical insurance Group pension (6% contributed) and group income protection Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Learning and Development Benefits We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Jul 22, 2025
Full time
Job Description: Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: We are seeking an exceptional leader to join our team as Senior Manager, Analytics - a strategic thinker with deep analytical expertise, a passion for transforming payments, and a proven ability to drive change through strong cross-functional partnerships. In this high-impact role within the broader Product Analytics organization, you will shape the vision and lead the roadmap for the Money Movement Analytics team. Your mission - elevate the customer experience by removing friction and unlock significant cost efficiencies across our payments ecosystem. You'll do this by harnessing data to uncover opportunities, optimizing end-to-end processes, and embedding experimentation into product strategy. You Will: Own and lead end-to-end analytics for the payments flow, ensuring data integrity, completeness, and real-time availability. You will establish robust monitoring and alerting mechanisms to proactively surface issues and maintain seamless operations at scale. Harness advanced analytics, statistical modeling, and AI/ML tools to extract transformative insights. Your strategic analyses will uncover root causes, influence high-stakes decisions, and inform the executive roadmap with clarity and precision. Design and deliver mission-critical data and analytics products that power intelligent decision-making throughout the payments processing lifecycle. Your work will be foundational in driving operational efficiency and customer trust. Define and execute a clear vision and roadmap for your team, setting ambitious priorities that align tightly with business objectives. You will partner closely with product and engineering leaders to translate analytical insights into tangible business outcomes. Foster deep cross-functional collaboration with key stakeholders across Product, Engineering, Fraud, Risk, and Customer Success. You will act as a strategic partner, ensuring data is seamlessly integrated into the fabric of decision-making. Thrive in a fast-moving, global environment, bringing structure and clarity to ambiguity. You will lead through complexity, ensuring smart prioritization, effective resource management, and operational excellence across geographies. Build, lead, and scale a high-impact global team of analysts and data scientists. You will provide strong technical mentorship, create a culture of excellence and experimentation, and invest in the long-term growth and development of your team. You Have: Master's degree in a quantitative or computational discipline such as Mathematics, Statistics, Computer Science, or Engineering. 10+ years of experience in Analytics, Data Science, or a related field, with a demonstrated ability to drive strategic insights and measurable business outcomes at scale. 5+ years of people management experience, leading and mentoring high-performing, globally distributed teams in dynamic, fast-paced environments. 5+ years of experience working with complex clickstream data and raw user signals, with a strong understanding of user behavior analytics and event-based tracking frameworks. Advanced proficiency in SQL and Python, along with hands-on experience using modern analytics and data visualization tools (e.g., Tableau, Mode) and experimentation platforms (e.g., Statsig) to drive evidence-based decision making. Industry experience in payments, in a technical, operational, or strategic leadership role - preferably within a payment service provider, fintech, or financial institution. Proven track record of leveraging advanced analytics, machine learning, and artificial intelligence to identify growth opportunities, streamline operations, and optimize cost structures. Our Benefits: 34 days of vacation (including public holidays) Group private medical insurance Group pension (6% contributed) and group income protection Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Learning and Development Benefits We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Principal Product Manager, Growth page is loaded Principal Product Manager, Growth Apply locations London, United Kingdom time type Full time posted on Posted 5 Days Ago job requisition id R_104399 Job Description: Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: We're looking for a Principal Product Manager to join our Growth Squad and help accelerate Remitly's growth in EMEA and APAC. The Growth Squad is a multi-disciplinary, autonomous team empowered to pursue high-impact opportunities end-to-end, with a singular focus: driving growth by attracting new consumers to Remitly, converting them into active customers, and increasing their long-term engagement. This is a unique opportunity for a customer-centric product leader who combines sharp product intuition and analytical depth to drive our business forward while delivering meaningful impact for millions of customers around the world. You'll report to one of our Directors of Business Management and work closely with regional business managers and global product teams. This role is based in our London office and is a hybrid position (2-3 days a week in the office). You Will: Solve for customer needs by using both qualitative and quantitative research to identify high-impact opportunities and feature ideas that reduce friction, improve the customer experience, and deepen engagement to drive NPV Determine which high-ROI opportunities that accelerate customer acquisition, engagement, retention, and revenue, the team should prioritise, and set a timeline to reach goals quickly Partner with our engineering team to build, test and iterate rapidly, running structured experiments to validate hypotheses, learn quickly, and double down on what works. Communicate and align across engineering, product, and business teams Collaborate with designers to create intuitive and delightful user experiences Work with data analysts to design experiments, evaluate impact against key metrics and find opportunities for optimisation and iteration guided by customers insights You Have: A founder mindset - you want to drive impact from day 1 7+ years of B2C product management or payment experience building impactful products that drove product-led growth and accelerated acquisition, retention and revenue Expertise in analysing ambiguous data with hands-on experience in product analytics, experimentation tools (e.g. stat sig, Google Analytics), and A/B testing Experience setting product strategy, road-mapping, and prioritisation Strategic, customer-focused mindset with the ability to identify friction and define the highest impact features and bets to solve friction for customers Experience improving customer acquisition and retention through growth loops and compelling product experiences that drive growth, engagement and NPV. Experience collaborating with engineering, design, data, and business teams to align partners around a shared vision and data-driven insights End-to-end product ownership skills, from conducting customer discovery and market research to leading go-to-market execution, working to deliver and improve on a product that meets customer needs and revenue goals Our Benefits: Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education and corridor travel benefits We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Us Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally-native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world. Search For Jobs
Jul 22, 2025
Full time
Principal Product Manager, Growth page is loaded Principal Product Manager, Growth Apply locations London, United Kingdom time type Full time posted on Posted 5 Days Ago job requisition id R_104399 Job Description: Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: We're looking for a Principal Product Manager to join our Growth Squad and help accelerate Remitly's growth in EMEA and APAC. The Growth Squad is a multi-disciplinary, autonomous team empowered to pursue high-impact opportunities end-to-end, with a singular focus: driving growth by attracting new consumers to Remitly, converting them into active customers, and increasing their long-term engagement. This is a unique opportunity for a customer-centric product leader who combines sharp product intuition and analytical depth to drive our business forward while delivering meaningful impact for millions of customers around the world. You'll report to one of our Directors of Business Management and work closely with regional business managers and global product teams. This role is based in our London office and is a hybrid position (2-3 days a week in the office). You Will: Solve for customer needs by using both qualitative and quantitative research to identify high-impact opportunities and feature ideas that reduce friction, improve the customer experience, and deepen engagement to drive NPV Determine which high-ROI opportunities that accelerate customer acquisition, engagement, retention, and revenue, the team should prioritise, and set a timeline to reach goals quickly Partner with our engineering team to build, test and iterate rapidly, running structured experiments to validate hypotheses, learn quickly, and double down on what works. Communicate and align across engineering, product, and business teams Collaborate with designers to create intuitive and delightful user experiences Work with data analysts to design experiments, evaluate impact against key metrics and find opportunities for optimisation and iteration guided by customers insights You Have: A founder mindset - you want to drive impact from day 1 7+ years of B2C product management or payment experience building impactful products that drove product-led growth and accelerated acquisition, retention and revenue Expertise in analysing ambiguous data with hands-on experience in product analytics, experimentation tools (e.g. stat sig, Google Analytics), and A/B testing Experience setting product strategy, road-mapping, and prioritisation Strategic, customer-focused mindset with the ability to identify friction and define the highest impact features and bets to solve friction for customers Experience improving customer acquisition and retention through growth loops and compelling product experiences that drive growth, engagement and NPV. Experience collaborating with engineering, design, data, and business teams to align partners around a shared vision and data-driven insights End-to-end product ownership skills, from conducting customer discovery and market research to leading go-to-market execution, working to deliver and improve on a product that meets customer needs and revenue goals Our Benefits: Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education and corridor travel benefits We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Us Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally-native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world. Search For Jobs
Job Title : FinOps Data & Reporting Analyst Location: Sheffield Salary/Rate : Up to 300 per day inside IR35 Start Date : August 2025 Job Type: Contract initially until the end of November The ideal candidate will be in partnership with the Chief Technology Office to proactively provide insights regarding rightsizing opportunities across Datacentre and End User technologies, thus allowing internal customers/business functions to reduce their utilisation and spend on technology infrastructure. Job Responsibilities/Objectives 1. Supporting the analysis, planning and execution of optimisation/rightsizing tactics, working with business aligned IT functions to optimise their on-premise infrastructure (eg servers, storage, database, mainframe, PC's) consumption and spend. 2. Tracking benefits achieved through rightsizing, including direct cost impacts, reduced datacentre space, power and carbon needs, and the re-use of relinguished assets (thus deferring additional spend). 3. Provision of presentation materials relating to technology usage, charges and optimisation opportunities, comprising data sourced from internal billing systems, infrastructure inventories and utilisation reporting. Required Skills/Experience 1. Strong analytical background with the ability to proactively create, interrogate, interpret and draw conclusions/ next steps from IT financial data, and present in an easy to consume way. 2. Excel data analysis, SQL, Power BI, data mapping 3. Experience with charting and other data visualisation techniques, highly quality Powerpoint is a must. 4. Understanding of IT services, financial management processes and best practices such as budgeting, cost allocations, and recharges for infrastructure services. 5. Working knowledge of IT infrastructure domains including data centres, network/communications, server utilisation, virtual environments and storage (likely from working within an IT infrastructure function). Desirable Skills/Experience 1. Knowledge of IT Financial Management (ITFM), Technology Business Management (TBM) and/or FinOps principles. 2. Awareness of ApptioOne or similar IT cost management solution. 3. ITIL or Service Management background. 4. Logical data mapping experience and use of SQL queries would be desirable. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Jul 22, 2025
Contractor
Job Title : FinOps Data & Reporting Analyst Location: Sheffield Salary/Rate : Up to 300 per day inside IR35 Start Date : August 2025 Job Type: Contract initially until the end of November The ideal candidate will be in partnership with the Chief Technology Office to proactively provide insights regarding rightsizing opportunities across Datacentre and End User technologies, thus allowing internal customers/business functions to reduce their utilisation and spend on technology infrastructure. Job Responsibilities/Objectives 1. Supporting the analysis, planning and execution of optimisation/rightsizing tactics, working with business aligned IT functions to optimise their on-premise infrastructure (eg servers, storage, database, mainframe, PC's) consumption and spend. 2. Tracking benefits achieved through rightsizing, including direct cost impacts, reduced datacentre space, power and carbon needs, and the re-use of relinguished assets (thus deferring additional spend). 3. Provision of presentation materials relating to technology usage, charges and optimisation opportunities, comprising data sourced from internal billing systems, infrastructure inventories and utilisation reporting. Required Skills/Experience 1. Strong analytical background with the ability to proactively create, interrogate, interpret and draw conclusions/ next steps from IT financial data, and present in an easy to consume way. 2. Excel data analysis, SQL, Power BI, data mapping 3. Experience with charting and other data visualisation techniques, highly quality Powerpoint is a must. 4. Understanding of IT services, financial management processes and best practices such as budgeting, cost allocations, and recharges for infrastructure services. 5. Working knowledge of IT infrastructure domains including data centres, network/communications, server utilisation, virtual environments and storage (likely from working within an IT infrastructure function). Desirable Skills/Experience 1. Knowledge of IT Financial Management (ITFM), Technology Business Management (TBM) and/or FinOps principles. 2. Awareness of ApptioOne or similar IT cost management solution. 3. ITIL or Service Management background. 4. Logical data mapping experience and use of SQL queries would be desirable. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
A highly reputable claims and disputes consultancy is looking to hire an Associate Delay Director to be based in Warrington. The successful candidate will likely be an existing Associate Director or Senior Consultant in Delay who has worked for a consultancy providing dispute resolution services. If this sounds like you, then this position could be a great career move. In return, you will work for a reputable consultancy with a highly experienced senior management team where you can expect to be involved in claims, disputes (largely adjudications) and expert witness work. In this line of work, it is common to gain exposure to a wide variety of assignments. This can include projects in multiple sectors, as well as working with a number of unique clients, including main contractors, sub-contractors and client organisations. Responsibilities and Duties As an Associate Director, you will report directly to the Managing Director and provide support to senior management on more complex disputes work, as well as being charged with running your own assignments with clients relating to claims on live projects. You will be expected to provide all of the following services within this role: Collaborate with the Delay Analysts at to offer support on disputed and time-related issues. Reviewing construction programmes and offering guidance on them. Helping clients avoid conflicts by offering expert, commercially focused counsel. Providing support to clients on matters related to delay and loss. Collaborate with the commercial experts to offer support on disputed and non-controversial time-related issues. Provide timely and delay-related coaching and training to numerous clients. Report writing and representation of clients in tribunals. Collaborate with solicitors offering expert support in construction-related disputes Business Development Desired Skills and Experience Acting as a Lead Assistant to an Expert Witness. Approximately 10 years postgraduate experience in the construction industry. The chosen applicant will have prior experience working in live planning and programming roles for contracting organisations or delay analysis work at a disputes consultancy. Experience of both would be highly advantageous. Familiarity with Programmes and Programming Software. Ability to use some or all of the following software: P6, Asta Powerproject, MS Project Some formal involvement in managing or supporting in a formal dispute (adjudication, arbitration, litigation etc.) would be advantageous, but is not essential Well-presented and articulate individual with the ability to thrive in a client-facing role and communicate effectively with the client Good experience/knowledge of standard forms of contract such as NEC and JCT is essential Competent with Microsoft Office packages. Qualifications/Educational Requirements Qualified to degree level A Masters in Construction Law would be desirable. Candidates working towards either of these may be considered also. Employing Company Overview and Profile The hiring company is a multi-disciplinary construction consulting firm with a focus on risk analysis and mitigation, expert witness, coaching, training, project management, commercial management, and dispute avoidance. Since its founding, the company has built a solid and expanding clientele. It is ideally situated to offer clients across the country a high calibre of service, with multiple office sites around the United Kingdom. The business is headed up by a highly respected senior management team who can provide excellent guidance and support to the successful candidate in their professional career development. Additional Benefits Package and Incentives Basic Salary up to £120k (DOE) + Car allowance + Pension + Discretionary Bonus + Support towards further qualifications + Hybrid working Opportunity Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.
Jul 17, 2025
Full time
A highly reputable claims and disputes consultancy is looking to hire an Associate Delay Director to be based in Warrington. The successful candidate will likely be an existing Associate Director or Senior Consultant in Delay who has worked for a consultancy providing dispute resolution services. If this sounds like you, then this position could be a great career move. In return, you will work for a reputable consultancy with a highly experienced senior management team where you can expect to be involved in claims, disputes (largely adjudications) and expert witness work. In this line of work, it is common to gain exposure to a wide variety of assignments. This can include projects in multiple sectors, as well as working with a number of unique clients, including main contractors, sub-contractors and client organisations. Responsibilities and Duties As an Associate Director, you will report directly to the Managing Director and provide support to senior management on more complex disputes work, as well as being charged with running your own assignments with clients relating to claims on live projects. You will be expected to provide all of the following services within this role: Collaborate with the Delay Analysts at to offer support on disputed and time-related issues. Reviewing construction programmes and offering guidance on them. Helping clients avoid conflicts by offering expert, commercially focused counsel. Providing support to clients on matters related to delay and loss. Collaborate with the commercial experts to offer support on disputed and non-controversial time-related issues. Provide timely and delay-related coaching and training to numerous clients. Report writing and representation of clients in tribunals. Collaborate with solicitors offering expert support in construction-related disputes Business Development Desired Skills and Experience Acting as a Lead Assistant to an Expert Witness. Approximately 10 years postgraduate experience in the construction industry. The chosen applicant will have prior experience working in live planning and programming roles for contracting organisations or delay analysis work at a disputes consultancy. Experience of both would be highly advantageous. Familiarity with Programmes and Programming Software. Ability to use some or all of the following software: P6, Asta Powerproject, MS Project Some formal involvement in managing or supporting in a formal dispute (adjudication, arbitration, litigation etc.) would be advantageous, but is not essential Well-presented and articulate individual with the ability to thrive in a client-facing role and communicate effectively with the client Good experience/knowledge of standard forms of contract such as NEC and JCT is essential Competent with Microsoft Office packages. Qualifications/Educational Requirements Qualified to degree level A Masters in Construction Law would be desirable. Candidates working towards either of these may be considered also. Employing Company Overview and Profile The hiring company is a multi-disciplinary construction consulting firm with a focus on risk analysis and mitigation, expert witness, coaching, training, project management, commercial management, and dispute avoidance. Since its founding, the company has built a solid and expanding clientele. It is ideally situated to offer clients across the country a high calibre of service, with multiple office sites around the United Kingdom. The business is headed up by a highly respected senior management team who can provide excellent guidance and support to the successful candidate in their professional career development. Additional Benefits Package and Incentives Basic Salary up to £120k (DOE) + Car allowance + Pension + Discretionary Bonus + Support towards further qualifications + Hybrid working Opportunity Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.