Development & Engagement Officer - Food Bank Aid

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• Permanent
• Full time

Permanent

Hours

Full time

Location

North Finchley (Flexible when required)

Sector

PR & Marketing

15th August 2025

The Food Bank Aid Story:

Food Bank Aid began life in April 2020 (during the Covid-19 pandemic) whenour founder and chair, Naomi Russell, started a collection for her local foodbanks. Today, Food Bank Aid distributes food, toiletries, and household goods to 32food banks across north London and Hertfordshire, from Watford to Tottenhamand everywhere in-between. The food banks we support in turn serve anestimated 20,000 people every week. We have provided food banks with £5million of goods since we opened. Our goal is to continue expanding Food Bank Aid's operations to support more food banks across London and the surrounding areas.

Role Overview:

The Development and Engagement Officer will be responsible for supportingour different Fundraising stream activities across Trust and Foundations andCorporate Partnerships, overseeing and optimising our marketing activitiesacross digital channels, ensuring effective communication and engagement with our audiences as well as providing more general Team support.

This role will appeal to you if you enjoy a varied work life and progressing yourknowledge in fundraising and marketing and being hands-on with projects.

Food Bank Aid is five years old and is constantly developing its fundraising andcommunications, so our Team needs to be flexible in their approach to work and as such, the list of responsibilities below may not be exhaustive.

Key Responsibilities:

Development:

• Assist the CEO in communicating with Trusts and Foundations to unlockfunding and provide updates
• Undertake prospect research as requested, to identify suitable sources of income
• Assist the CEO in fundraising campaigns, activities and events
• Represent the charity at partnership fundraising events to carry outactivities

Engagement:

This role involves managing our website, social media channels, emailcampaigns, and supporting the wider team with graphic design needs. You'll bethe central figure in managing marketing processes, reporting on performance,and ensuring smooth workflows across the charity.

Website Management:

• Maintain and update the Food Bank Aid website using WordPress,ensuring content is fresh, relevant, and aligned with our messaging andusing Google Analytics to provide insights on traffic, engagement anduser behaviour.

Email Campaign Management:

• Create, schedule, and manage email campaigns using MailChimp,ensuring consistent branding and messaging.
• Design and build landing pages to support email campaigns and drive conversions.
• Run reports on email campaign success and provide insights forimprovements.

Social Media Management:

• Maintain a social media calendar and align with different messagingpillars and content priorities.
• Work with an external agency to develop engaging content that resonates with our audience and drives awareness of Food Bank Aid's mission andactivities.

Task & Project Management:

• Manage and prioritise marketing tasks, projects, and workflows, ensuring deadlines are met and campaigns run smoothly.
• Support team members with marketing-related tasks, maintaining anorganised and efficient work environment.

Graphic Design Support:

• Create visually appealing content using Canva for social media, emailcampaigns, website updates, and other marketing materials.
• Ensure all designs adhere to Food Bank Aid's branding guidelines.

Qualifications & Skills:

• Proven experience in fundraising and marketing operations, digitalmarketing, or a similar role.
• Proficient in using WordPress, Hootsuite, MailChimp, Google Analytics, and Canva.
• Strong organisational skills with the ability to manage multiple tasks andpriorities effectively.
• Excellent written and verbal communication skills.
• Enthusiastic with a strong can-do attitude
• Familiarity with GDPR and email marketing regulations is a plus.
• Experience in the charity or non-profit sector is desirable but notessential.

For more information and to be personally recommended for the role, please contact