Senior Manager, Finance Business Partner page is loaded Senior Manager, Finance Business Partner Apply locations London time type Full time posted on Posted Yesterday job requisition id REQ_ ROLE DESCRIPTION: Senior Manager, Finance Business Partner Believ: ABOUT US At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role The role reports to the CFO, where you will help in managing a team of Finance Business Partners and Finance Analysts to facilitate operational excellence across the business. The role is a key interface between Finance and the wider business units aiming to drive commercial and strategic decision making through financial insight and robust commercial analysis. In a nascent industry you will help lead the development of new systems and processes to enable the business to rapidly scale over the coming years. Key tasks As a key team member, you will: Lead financial planning, budgeting, and forecasting processes for all divisions within the business excluding capital investments helping Believ align business strategy and operational objectives. Provide actionable financial analysis, performance monitoring, and reporting to senior management, highlighting trends, risks, and opportunities to inform decision-making. Oversee month-end processes, management accounts, and variance analysis, ensuring accuracy and timeliness of financial information3. Partner with commercial, build, legal, tech and other operational teams to optimise cost structures, drive margin improvement, and support business performance. Build and operate long-term financial models across various strategic scenarios, including funding, procurement, and deployment of EV charging assets. Input into fundraising, investor relations, and due diligence activities by preparing financial materials and participating in external stakeholder engagements. Drive process improvements and automation in financial and operational reporting, enhancing efficiency and data-driven decision-making. Maintain strong stakeholder relationships, acting as a trusted advisor and challenging assumptions to improve business outcomes. Ensure robust governance, compliance, and risk management across all financial activities About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills: Qualified accountant (ACA, ACCA, CIMA, or equivalent) with significant post-qualification experience in commercial finance, ideally within energy, infrastructure, or technology sectors. Advanced financial modelling and analytical skills, with proficiency in Excel, Power BI, and financial management software. Demonstrated experience in investment appraisal, business case development, and scenario planning for large-scale capital projects. Strong business partnering skills, with the ability to communicate complex financial concepts clearly to non-financial stakeholders and influence at all levels of the organisation. Track record of delivering process improvements, cost control, and commercial initiatives in dynamic, scaling environments. Exceptional attention to detail, organisational, and project management skills. Exceptional knowledge of UK GAAP, IFRS, Knowledge industry-specific regulations is highly desirable. Experience in the EV, renewable energy, or infrastructure sectors is advantageous Commercially astute, proactive, and solutions-oriented. Strong relationship builder and team player. High integrity, confidentiality, and commitment to continuous improvement. Ability to thrive in a fast-paced, entrepreneurial, and purpose-driven environment Detail orientated Be able to assess high level technical details Excellent communicator Strong interpersonal skills Benefits Competitive basic salary 33 days annual leave, including 8 Bank Holiday days Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover and dental insurance Pension contribution Access to our online learning platform to continue to develop and grow your career with us. Location The business is currently based in our head offices in Southwark. The position is full-time hybrid position (3 days in the office per week). Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Us Our Story We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact:
Jul 31, 2025
Full time
Senior Manager, Finance Business Partner page is loaded Senior Manager, Finance Business Partner Apply locations London time type Full time posted on Posted Yesterday job requisition id REQ_ ROLE DESCRIPTION: Senior Manager, Finance Business Partner Believ: ABOUT US At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role The role reports to the CFO, where you will help in managing a team of Finance Business Partners and Finance Analysts to facilitate operational excellence across the business. The role is a key interface between Finance and the wider business units aiming to drive commercial and strategic decision making through financial insight and robust commercial analysis. In a nascent industry you will help lead the development of new systems and processes to enable the business to rapidly scale over the coming years. Key tasks As a key team member, you will: Lead financial planning, budgeting, and forecasting processes for all divisions within the business excluding capital investments helping Believ align business strategy and operational objectives. Provide actionable financial analysis, performance monitoring, and reporting to senior management, highlighting trends, risks, and opportunities to inform decision-making. Oversee month-end processes, management accounts, and variance analysis, ensuring accuracy and timeliness of financial information3. Partner with commercial, build, legal, tech and other operational teams to optimise cost structures, drive margin improvement, and support business performance. Build and operate long-term financial models across various strategic scenarios, including funding, procurement, and deployment of EV charging assets. Input into fundraising, investor relations, and due diligence activities by preparing financial materials and participating in external stakeholder engagements. Drive process improvements and automation in financial and operational reporting, enhancing efficiency and data-driven decision-making. Maintain strong stakeholder relationships, acting as a trusted advisor and challenging assumptions to improve business outcomes. Ensure robust governance, compliance, and risk management across all financial activities About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills: Qualified accountant (ACA, ACCA, CIMA, or equivalent) with significant post-qualification experience in commercial finance, ideally within energy, infrastructure, or technology sectors. Advanced financial modelling and analytical skills, with proficiency in Excel, Power BI, and financial management software. Demonstrated experience in investment appraisal, business case development, and scenario planning for large-scale capital projects. Strong business partnering skills, with the ability to communicate complex financial concepts clearly to non-financial stakeholders and influence at all levels of the organisation. Track record of delivering process improvements, cost control, and commercial initiatives in dynamic, scaling environments. Exceptional attention to detail, organisational, and project management skills. Exceptional knowledge of UK GAAP, IFRS, Knowledge industry-specific regulations is highly desirable. Experience in the EV, renewable energy, or infrastructure sectors is advantageous Commercially astute, proactive, and solutions-oriented. Strong relationship builder and team player. High integrity, confidentiality, and commitment to continuous improvement. Ability to thrive in a fast-paced, entrepreneurial, and purpose-driven environment Detail orientated Be able to assess high level technical details Excellent communicator Strong interpersonal skills Benefits Competitive basic salary 33 days annual leave, including 8 Bank Holiday days Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover and dental insurance Pension contribution Access to our online learning platform to continue to develop and grow your career with us. Location The business is currently based in our head offices in Southwark. The position is full-time hybrid position (3 days in the office per week). Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Us Our Story We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact:
Senior Information Security Analyst - 40,000/ 42,000 per annum - Spalding/Boston Principal IT are working with a successful player in the Public sector that are looking for an Information Security Analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. Working as the senior expert in the Cyber Security team, the Senior Information Security Analyst is a critical resource responsible for improving the confidentiality, availability and integrity of the ICT systems of the Company and its Clients. With responsibility for developing and maintaining the Cyber Security roadmap and positioning the Company and the Clients in a way to reduce the threat from an ever increasing threat landscape, this role is essential in the effective delivery of a high performing service improving the experience of the Company. Key Responsibilities: Develop and maintain the Cyber Security roadmap for the company and their clients. Investigate priority threats and potential Cyber incidents. Coordination of security audits. Review and recommendation of security assessment tools Management of security with regards to new systems acquisition. Deliver in person Cyber Security training programmes. Requirements: Networking experience Cyber Security Active Directory and Virtualisation experience. SIEM experience Email Security Vulnerability Management The Package: If successful our client is offering a salary between 40,000 - 42,000 per annum, favourable holiday allowance. How to Apply : If you are interested in hearing more about this vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Jul 31, 2025
Full time
Senior Information Security Analyst - 40,000/ 42,000 per annum - Spalding/Boston Principal IT are working with a successful player in the Public sector that are looking for an Information Security Analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. Working as the senior expert in the Cyber Security team, the Senior Information Security Analyst is a critical resource responsible for improving the confidentiality, availability and integrity of the ICT systems of the Company and its Clients. With responsibility for developing and maintaining the Cyber Security roadmap and positioning the Company and the Clients in a way to reduce the threat from an ever increasing threat landscape, this role is essential in the effective delivery of a high performing service improving the experience of the Company. Key Responsibilities: Develop and maintain the Cyber Security roadmap for the company and their clients. Investigate priority threats and potential Cyber incidents. Coordination of security audits. Review and recommendation of security assessment tools Management of security with regards to new systems acquisition. Deliver in person Cyber Security training programmes. Requirements: Networking experience Cyber Security Active Directory and Virtualisation experience. SIEM experience Email Security Vulnerability Management The Package: If successful our client is offering a salary between 40,000 - 42,000 per annum, favourable holiday allowance. How to Apply : If you are interested in hearing more about this vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 31, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 31, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
Jul 30, 2025
Full time
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
A well-established and rapidly growing business within the food and drink manufacturing sector whose site plays a vital role in supplying high-quality, safe products across a broad network. They have new role for Quality Control Manager to lead a laboratory-based team and ensure ongoing compliance with internal and external quality standards. As the Quality Control Manager, you will oversee all aspects of laboratory and testing operations on site. This includes managing a team, maintaining third party accreditation, delivering testing capabilities aligned with global quality standards, and driving a culture of continuous improvement. You will work cross-functionally with Quality Assurance, Production, Technical, and Operational stakeholders to deliver consistent product quality and support broader business goals. Key Responsibilities: Lead and develop a team of laboratory technicians and analysts. Oversee technical operations, method validation, and routine analysis. Maintain accreditation and compliance with industry and internal standards. Manage analytical equipment, calibration, and troubleshooting. Ensure delivery of KPIs, root cause investigations, and improvement actions. Own and manage departmental budgets, including consumables and CAPEX. Support site-wide audits, projects, and stakeholder requirements. Drive a continuous improvement culture using lean manufacturing principles. About You: Proven experience in a quality or laboratory leadership role, ideally within food, FMCG, or pharmaceutical manufacturing. Scientific degree or equivalent technical experience. Strong knowledge of analytical methods, ISO/FDA standards, and equipment. Experience managing third party accreditations. Comfortable managing performance, training, and development for teams. Familiar with quality systems (LIMS, SAP), reporting tools, and regulatory audits. Strong communicator with an analytical, detail-focused mindset. Why Apply? Join a growing business with strong values and a track record of success. Lead a key team with real influence on quality strategy and performance. Gain exposure to a variety of functions and project opportunities. Clear development pathway within a forward-thinking technical team. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Jul 30, 2025
Full time
A well-established and rapidly growing business within the food and drink manufacturing sector whose site plays a vital role in supplying high-quality, safe products across a broad network. They have new role for Quality Control Manager to lead a laboratory-based team and ensure ongoing compliance with internal and external quality standards. As the Quality Control Manager, you will oversee all aspects of laboratory and testing operations on site. This includes managing a team, maintaining third party accreditation, delivering testing capabilities aligned with global quality standards, and driving a culture of continuous improvement. You will work cross-functionally with Quality Assurance, Production, Technical, and Operational stakeholders to deliver consistent product quality and support broader business goals. Key Responsibilities: Lead and develop a team of laboratory technicians and analysts. Oversee technical operations, method validation, and routine analysis. Maintain accreditation and compliance with industry and internal standards. Manage analytical equipment, calibration, and troubleshooting. Ensure delivery of KPIs, root cause investigations, and improvement actions. Own and manage departmental budgets, including consumables and CAPEX. Support site-wide audits, projects, and stakeholder requirements. Drive a continuous improvement culture using lean manufacturing principles. About You: Proven experience in a quality or laboratory leadership role, ideally within food, FMCG, or pharmaceutical manufacturing. Scientific degree or equivalent technical experience. Strong knowledge of analytical methods, ISO/FDA standards, and equipment. Experience managing third party accreditations. Comfortable managing performance, training, and development for teams. Familiar with quality systems (LIMS, SAP), reporting tools, and regulatory audits. Strong communicator with an analytical, detail-focused mindset. Why Apply? Join a growing business with strong values and a track record of success. Lead a key team with real influence on quality strategy and performance. Gain exposure to a variety of functions and project opportunities. Clear development pathway within a forward-thinking technical team. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Implementation Specialist, Training Programmes (m/w/d) page is loaded Implementation Specialist, Training Programmes (m/w/d) Apply locations Heidelberg London time type Full time posted on Posted Yesterday time left to apply End Date: August 23, 2025 (24 days left to apply) job requisition id JR103789 Job Title: JR103789 Implementation Specialist, Training Programmes (m/w/d) Locations: Heidelberg and London Application Deadline: 22 .08.2025 About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About the Brand Springer Nature's Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, e ditors and reviewers as part of s ubmit - to-accept processes. Our 'article-level' activities are largely supported by 300+ BPO staff across multiple locations. Our 'journal-level' activities are largely supported by 40 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas : technology, transformation and quality. About the Role The Implementation Specialist will manage their own portfolio of journals and partner with Publishing teams to run their journals in a 'Production-ready' way, while facilitating submit-to-accept workflows and compliance with policies. In collaboration with the Manager, Training Programmes (as well as the rest of the Training Programmes team and the wider GPO team), the Implementation Specialist will also contribute to the creation and delivery of training programmes on all GPO workflows and processes carried out by GPO staff and stakeholders (incl. external editors). This role can be in our Heidelberg and London offices on a hybrid working model . Role Responsibilities Journal care Gather system requirements from publishers, editors and service providers. Set up, maintain and administrate peer review systems. Conduct presentations and training sessions for internal and external stakeholders. Ensure quality of article-level activities and act as an escalation point for individual journals. Develop and maintain relationships with stakeholders (Publishing, Editorial, Production, Technology & Operations staff, as well as external editors, reviewers, authors and service providers) . Maintain journal-specific records and documentation. Training Programmes In collaboration with GPO service providers and other relevant stakeholders, contribute to the creation and delivery of GPO training programmes . Collaborate closely with GPO's Workflow Solutions and Quality Assurance teams to support (respectively) the documentation of GPO processes which training programmes rely on, as well as the address of quality issues identified as resulting from a lack of training . Other responsibilities Be an advocate for continuous improvement, quality and efficiency. Foster a culture of openness, transparency and collaboration within the team and with our stakeholders. Experience, skills and qualifications Experience Contributing to (sometimes interconnected) business projects. Working with a wide range of global stakeholders. Previous experience in a publishing and/or support role . Previous experience in a role requiring an understanding of user needs with a view to develop solutions that also align with business requirements ( e.g. Business Analyst). Skills and Knowledge Ability to translate the needs of the business and stakeholders into new projects. Understanding of publishing workflows. Excellent organisation skills to contribute to multiple concurrent projects and competing priorities. Excellent written and verbal communication skills; able to communicate with individuals at all levels and on a global scale. Excellent presentation skills and comfort presenting to diverse external and internal audiences. Excellent numeracy skills with proven attention to detail. Excel and PowerPoint proficiency . Good problem solving/logic/analytical skills. Proactive and able to lead projects alone as well as part of a large group. Qualifications Degree or equivalent work experience. Formal project management qualification such as PRINCE2 desirable. At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation . For more information about career opportunities in Springer Nature please visit Job Posting End Date: 23-08-2025 Similar Jobs (20) Advertising Sales Account Manager locations London time type Full time posted on Posted 15 Days Ago European Account Manager locations London time type Full time posted on Posted 12 Days Ago time left to apply End Date: July 31, 2025 (1 day left to apply) Data Governor locations 3 Locations time type Full time posted on Posted 30+ Days Ago We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. About Us We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Jul 30, 2025
Full time
Implementation Specialist, Training Programmes (m/w/d) page is loaded Implementation Specialist, Training Programmes (m/w/d) Apply locations Heidelberg London time type Full time posted on Posted Yesterday time left to apply End Date: August 23, 2025 (24 days left to apply) job requisition id JR103789 Job Title: JR103789 Implementation Specialist, Training Programmes (m/w/d) Locations: Heidelberg and London Application Deadline: 22 .08.2025 About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About the Brand Springer Nature's Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, e ditors and reviewers as part of s ubmit - to-accept processes. Our 'article-level' activities are largely supported by 300+ BPO staff across multiple locations. Our 'journal-level' activities are largely supported by 40 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas : technology, transformation and quality. About the Role The Implementation Specialist will manage their own portfolio of journals and partner with Publishing teams to run their journals in a 'Production-ready' way, while facilitating submit-to-accept workflows and compliance with policies. In collaboration with the Manager, Training Programmes (as well as the rest of the Training Programmes team and the wider GPO team), the Implementation Specialist will also contribute to the creation and delivery of training programmes on all GPO workflows and processes carried out by GPO staff and stakeholders (incl. external editors). This role can be in our Heidelberg and London offices on a hybrid working model . Role Responsibilities Journal care Gather system requirements from publishers, editors and service providers. Set up, maintain and administrate peer review systems. Conduct presentations and training sessions for internal and external stakeholders. Ensure quality of article-level activities and act as an escalation point for individual journals. Develop and maintain relationships with stakeholders (Publishing, Editorial, Production, Technology & Operations staff, as well as external editors, reviewers, authors and service providers) . Maintain journal-specific records and documentation. Training Programmes In collaboration with GPO service providers and other relevant stakeholders, contribute to the creation and delivery of GPO training programmes . Collaborate closely with GPO's Workflow Solutions and Quality Assurance teams to support (respectively) the documentation of GPO processes which training programmes rely on, as well as the address of quality issues identified as resulting from a lack of training . Other responsibilities Be an advocate for continuous improvement, quality and efficiency. Foster a culture of openness, transparency and collaboration within the team and with our stakeholders. Experience, skills and qualifications Experience Contributing to (sometimes interconnected) business projects. Working with a wide range of global stakeholders. Previous experience in a publishing and/or support role . Previous experience in a role requiring an understanding of user needs with a view to develop solutions that also align with business requirements ( e.g. Business Analyst). Skills and Knowledge Ability to translate the needs of the business and stakeholders into new projects. Understanding of publishing workflows. Excellent organisation skills to contribute to multiple concurrent projects and competing priorities. Excellent written and verbal communication skills; able to communicate with individuals at all levels and on a global scale. Excellent presentation skills and comfort presenting to diverse external and internal audiences. Excellent numeracy skills with proven attention to detail. Excel and PowerPoint proficiency . Good problem solving/logic/analytical skills. Proactive and able to lead projects alone as well as part of a large group. Qualifications Degree or equivalent work experience. Formal project management qualification such as PRINCE2 desirable. At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation . For more information about career opportunities in Springer Nature please visit Job Posting End Date: 23-08-2025 Similar Jobs (20) Advertising Sales Account Manager locations London time type Full time posted on Posted 15 Days Ago European Account Manager locations London time type Full time posted on Posted 12 Days Ago time left to apply End Date: July 31, 2025 (1 day left to apply) Data Governor locations 3 Locations time type Full time posted on Posted 30+ Days Ago We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. About Us We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
A well known professional services firm is on the lookout for a Finance System Analyst to join their hybrid team in either Edinburgh, Glasgow or Aberdeen. This is a great opportunity for someone with experience supporting finance or practice management systems who's looking to develop their skills in a supportive, collaborative environment. You'll be joining during an exciting period of change as the firm transitions to Elite 3E, so it's a great time to get involved. What you'll be doing: Your role will focus on supporting, maintaining, and configuring the firm's finance systems. You'll take ownership of incidents raised through the Helpdesk, ensure issues are properly logged and resolved, and work closely with IT and business teams to deliver a high quality support service. You'll also: Provide 1st line support for the firm's practice management systems Escalate issues to third party suppliers where needed Help with the implementation of new systems Build relationships across departments to understand their needs and provide effective solutions Keep documentation up to date and ensure best practices are followed What we're looking for: Experience supporting financial systems, ideally within a legal or professional services environment Exposure to practice management systems (Elite 3E experience would be a bonus) Experience with tools like Emburse Expenses or time management systems is a plus Good problem solving skills and a methodical approach Strong communication skills and the ability to work well with colleagues across different teams The team & flexibility: You'll be reporting to the Finance Systems Manager and joining a well established team that values internal development and promotes from within. The working environment is collaborative and flexible; if you're near Edinburgh, Glasgow, or Aberdeen, they'd love to see you in the office 1 or 2 days per week, but if you're further afield and a strong fit, fully remote is on the table. Why apply?: This is a great opportunity to join a stable and well respected firm that's investing in new systems and internal growth. The role comes with a salary of up to 35k (depending on experience), a strong holiday allowance, generous pension, up to 30% bonus potential, and a flexible working policy that supports a healthy work to life balance. If you're a finance systems professional looking to take the next step in your career and want to work somewhere with great people, great benefits, and long term opportunities, we'd love to hear from you. Apply now or contact Lewis at Cathcart Technology for an informal chat.
Jul 30, 2025
Full time
A well known professional services firm is on the lookout for a Finance System Analyst to join their hybrid team in either Edinburgh, Glasgow or Aberdeen. This is a great opportunity for someone with experience supporting finance or practice management systems who's looking to develop their skills in a supportive, collaborative environment. You'll be joining during an exciting period of change as the firm transitions to Elite 3E, so it's a great time to get involved. What you'll be doing: Your role will focus on supporting, maintaining, and configuring the firm's finance systems. You'll take ownership of incidents raised through the Helpdesk, ensure issues are properly logged and resolved, and work closely with IT and business teams to deliver a high quality support service. You'll also: Provide 1st line support for the firm's practice management systems Escalate issues to third party suppliers where needed Help with the implementation of new systems Build relationships across departments to understand their needs and provide effective solutions Keep documentation up to date and ensure best practices are followed What we're looking for: Experience supporting financial systems, ideally within a legal or professional services environment Exposure to practice management systems (Elite 3E experience would be a bonus) Experience with tools like Emburse Expenses or time management systems is a plus Good problem solving skills and a methodical approach Strong communication skills and the ability to work well with colleagues across different teams The team & flexibility: You'll be reporting to the Finance Systems Manager and joining a well established team that values internal development and promotes from within. The working environment is collaborative and flexible; if you're near Edinburgh, Glasgow, or Aberdeen, they'd love to see you in the office 1 or 2 days per week, but if you're further afield and a strong fit, fully remote is on the table. Why apply?: This is a great opportunity to join a stable and well respected firm that's investing in new systems and internal growth. The role comes with a salary of up to 35k (depending on experience), a strong holiday allowance, generous pension, up to 30% bonus potential, and a flexible working policy that supports a healthy work to life balance. If you're a finance systems professional looking to take the next step in your career and want to work somewhere with great people, great benefits, and long term opportunities, we'd love to hear from you. Apply now or contact Lewis at Cathcart Technology for an informal chat.
Practice Group / Department: IT Application Management Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Application Support team provides second- and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reports into the Application Support Manager and are responsible for all aspects pertaining to maintenance of the estate from ticket resolution to minor upgrades and patching. Quality of service delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework / architecture. Strong problem-solving skills, customer engagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery team to ensure adequate support models are in place for new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR / BCP readiness. Creation of technical documentation and facilitation of hand-over for development projects Monitor and report on system performance feeding into capacity planning and application development. Escalate and manage incidents with suppliers - building effective service relations with suppliers. Provide an escalation point for application issues. Implement monitoring and maintain data processing and data feeds between systems. The ability to learn and support current and new systems quickly and effectively. This is a hybrid role based from the Newcastle office. Must be available for rotational standby 24/7 with the applications team. Skills and Experience Required Experience of supporting and maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. Experience of supporting key technologies and critical systems. Experience of implementing, customising, and supporting third party systems including managing suppliers to delivery. Experience of specifying, building, and configuring servers to host the various layers in an enterprise application framework (On-site and Cloud Based (Azure . Experience in application vulnerability monitoring and patching. Ability to proactively recommend and implement alternative working practices. Comfortable managing both project delivery and allocated tickets effectively within the team. Awareness of structured development, analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Excellent written and verbal communication. A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft Azure Database management utilising SQL Administration Studio and SQL scripting Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including: 25 days holiday + Bank Hols Free Virtual GP Service Private Medical Insurance Pension - Norton Rose Fulbright will also make a contribution Life Assurance Income Protection Insurance Enhanced Maternity, Adoption or Surrogacy Leave Carers Leave Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here . We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here .
Jul 30, 2025
Full time
Practice Group / Department: IT Application Management Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Application Support team provides second- and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reports into the Application Support Manager and are responsible for all aspects pertaining to maintenance of the estate from ticket resolution to minor upgrades and patching. Quality of service delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework / architecture. Strong problem-solving skills, customer engagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery team to ensure adequate support models are in place for new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR / BCP readiness. Creation of technical documentation and facilitation of hand-over for development projects Monitor and report on system performance feeding into capacity planning and application development. Escalate and manage incidents with suppliers - building effective service relations with suppliers. Provide an escalation point for application issues. Implement monitoring and maintain data processing and data feeds between systems. The ability to learn and support current and new systems quickly and effectively. This is a hybrid role based from the Newcastle office. Must be available for rotational standby 24/7 with the applications team. Skills and Experience Required Experience of supporting and maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. Experience of supporting key technologies and critical systems. Experience of implementing, customising, and supporting third party systems including managing suppliers to delivery. Experience of specifying, building, and configuring servers to host the various layers in an enterprise application framework (On-site and Cloud Based (Azure . Experience in application vulnerability monitoring and patching. Ability to proactively recommend and implement alternative working practices. Comfortable managing both project delivery and allocated tickets effectively within the team. Awareness of structured development, analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Excellent written and verbal communication. A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft Azure Database management utilising SQL Administration Studio and SQL scripting Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including: 25 days holiday + Bank Hols Free Virtual GP Service Private Medical Insurance Pension - Norton Rose Fulbright will also make a contribution Life Assurance Income Protection Insurance Enhanced Maternity, Adoption or Surrogacy Leave Carers Leave Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here . We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here .
Overview We are seeking talented and experienced Business Analysts to support a Faster Claims Payment Project within the insurance sector. This role requires strong organisational and communication skills to drive success in a dynamic environment. The role has two components: Client Focused - delivering consultancy and analytical services to clients to co-create value Expleo - ensuring quality framework compliance, supporting the BA practice and working within others as part of a multidisciplinary delivery team Responsibilities For a client engagement: Work closely with stakeholders to gather, analyse, and document business requirements related to claims processing and payment systems. Map current and future state processes, identifying gaps and opportunities for improvement. Collaborate with IT, operations, and finance teams to support the design and implementation of Faster Claims Payment solutions. Conduct impact assessments and support change management activities. Facilitate workshops, interviews, and working groups to elicit requirements and validate solutions. Develop functional specifications, user stories, and acceptance criteria. Support testing and quality assurance activities, including UAT planning and execution. Monitor project progress and provide regular updates to stakeholders. Ensure compliance with regulatory standards and internal policies For Expleo: Network and work within multi-disciplinary teams. Identify business development opportunities. Comply with Expleo Delivery governance. Share knowledge and experience with team members. Support team success and maintain high morale. Qualifications BCS Business Analysis International Diploma (or equivalent) A Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience Essential skills Strong understanding of Faster Claim Payments systems and UK financial regulations. Familiarity with Agile and Waterfall delivery methodologies. Excellent communication, documentation, and problem-solving skills. Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence). Knowledge of claims management systems and data flows. Understanding of customer experience metrics and service-level improvements. Experience Demonstrable experience as a Business Analyst within the London Market Insurance domain Experience in process mapping, requirements gathering, and stakeholder engagement Experience with digital transformation or automation projects in claims. Commercial and regulatory awareness Consulting experience an advantage What do I need before I apply To be flexible to travel to, and work at, client sites across the UK as required Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Jul 30, 2025
Full time
Overview We are seeking talented and experienced Business Analysts to support a Faster Claims Payment Project within the insurance sector. This role requires strong organisational and communication skills to drive success in a dynamic environment. The role has two components: Client Focused - delivering consultancy and analytical services to clients to co-create value Expleo - ensuring quality framework compliance, supporting the BA practice and working within others as part of a multidisciplinary delivery team Responsibilities For a client engagement: Work closely with stakeholders to gather, analyse, and document business requirements related to claims processing and payment systems. Map current and future state processes, identifying gaps and opportunities for improvement. Collaborate with IT, operations, and finance teams to support the design and implementation of Faster Claims Payment solutions. Conduct impact assessments and support change management activities. Facilitate workshops, interviews, and working groups to elicit requirements and validate solutions. Develop functional specifications, user stories, and acceptance criteria. Support testing and quality assurance activities, including UAT planning and execution. Monitor project progress and provide regular updates to stakeholders. Ensure compliance with regulatory standards and internal policies For Expleo: Network and work within multi-disciplinary teams. Identify business development opportunities. Comply with Expleo Delivery governance. Share knowledge and experience with team members. Support team success and maintain high morale. Qualifications BCS Business Analysis International Diploma (or equivalent) A Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience Essential skills Strong understanding of Faster Claim Payments systems and UK financial regulations. Familiarity with Agile and Waterfall delivery methodologies. Excellent communication, documentation, and problem-solving skills. Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence). Knowledge of claims management systems and data flows. Understanding of customer experience metrics and service-level improvements. Experience Demonstrable experience as a Business Analyst within the London Market Insurance domain Experience in process mapping, requirements gathering, and stakeholder engagement Experience with digital transformation or automation projects in claims. Commercial and regulatory awareness Consulting experience an advantage What do I need before I apply To be flexible to travel to, and work at, client sites across the UK as required Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Job ID: Amazon /Slovakia/ s.r.o. Are you looking to make an impact on a global scale while advancing your career through continual learning and collaboration? As part of our diverse and multilingual Retail Partnerships team, you'll help build sustainable success for our valued vendors and empower them to reach more customers worldwide. Based in our modern office with flexible remote options, your day-to-day involves connecting one-on-one with vendors through empathetic dialogue. You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions. This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors. Your performance and career growth will be measured holistically based on positive outcomes as well as your contributions to projects, mentoring colleagues and championing inclusive initiatives. Does this opportunity to continuously learn while making a difference through collaboration excite you? We'd love to discuss how your unique experiences and perspective can help build the future of commerce. Benefits We offer a comprehensive benefits package to support you personally and professionally: • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success. • We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs. • We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia. • Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst • We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance. • We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations • We hold 25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. • We promote Sustainability in the community with site and community events toward our global Climate pledge. We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive benefits aim to nourish the whole person so you can bring your authentic self to fulfilling work. Base pay for this position starts from EUR 1850 gross per month and salary totals depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development Key job responsibilities As a Partnerships expert, key aspects of your role will include: • Providing guidance to a diverse portfolio of vendors through empathetic dialogue and mutually beneficial consultations. Strategic Advisory • Partnering with vendors to optimize operations, visibility and sales through identifying collaborative solutions leveraging internal resources. Continuous Improvement • Conducting analyses to remove barriers, streamline processes and automate workflows through cross-functional cooperation. Innovation • Displaying initiative, flexibility and creative problem-solving to develop innovative programs balancing business and human needs. Professional Development • Strengthening abilities like critical thinking, consensus-building and inclusive leadership to support the team's mission. Community Engagement • Fostering constructive relationships through transparent communication, mentoring, training and partnership-focused projects. Process Optimization • Managing projects, reporting and escalations to continuously enhance operations through a solutions-oriented mindset. We focus on contributing unique strengths and skills, not just individual tasks. How would you apply your diverse experiences to empower partnerships through collaboration? About the team Our diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger. We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential. We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all. By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community BASIC QUALIFICATIONS • Fluent English and Spanish at minimum C1 level required; additional EU languages valuable • Active listening, relationship building, and presentation skills • Track record of achieving consensus-based solutions through collaborative dialogue • Ability to balance business priorities with human impacts in a diverse landscape • Aptitude for insightful data analysis and creative solution-finding • Experience fostering constructive partnerships across differences • Commitment to respectful, thoughtful and empathetic engagement • Initiative in continuous self-development and mentoring others • Flexibility navigating changing priorities through adaptability • Bachelor's degree, professional certification or equivalent experience We encourage applicants from all backgrounds. Formal criteria can take many shapes; please share how your unique experiences and strengths would contribute to an inclusive culture of partnership. PREFERRED QUALIFICATIONS • Ability to communicate globally enhances our mission. Languages like IT, DE, FR, Mandarin, more than welcomed. • Passion for self-development and mentoring others to strengthen skills. • Experience analyzing data, optimizing processes through creativity and collaboration. • Ability to communicate cross-culturally enhances our inclusive mission. • Experience coordinating complex initiatives and empowering teams through consensus. • Formal and informal qualifications cultivated a diverse array of problem-solving approaches. • Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables) could strengthen vendor relationships. Retail, e-commerce, consumer goods experience valued. • International exposure through travel, study abroad or global career moves fosters understanding others. While we don't expect any single candidate to possess everything mentioned, applicants are encouraged to discuss experiences most relevant to: • Empowering vendors through partnership • Optimizing operations leveraging diverse perspectives • Fostering constructive community through respect and adaptability Formal qualifications take many forms; please share your authentic skills, passions and how you see yourself contributing to an equitable culture of continuous learning and growth. An inclusive workplace is our priority. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 30, 2025
Full time
Job ID: Amazon /Slovakia/ s.r.o. Are you looking to make an impact on a global scale while advancing your career through continual learning and collaboration? As part of our diverse and multilingual Retail Partnerships team, you'll help build sustainable success for our valued vendors and empower them to reach more customers worldwide. Based in our modern office with flexible remote options, your day-to-day involves connecting one-on-one with vendors through empathetic dialogue. You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions. This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors. Your performance and career growth will be measured holistically based on positive outcomes as well as your contributions to projects, mentoring colleagues and championing inclusive initiatives. Does this opportunity to continuously learn while making a difference through collaboration excite you? We'd love to discuss how your unique experiences and perspective can help build the future of commerce. Benefits We offer a comprehensive benefits package to support you personally and professionally: • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success. • We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs. • We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia. • Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst • We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance. • We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations • We hold 25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. • We promote Sustainability in the community with site and community events toward our global Climate pledge. We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive benefits aim to nourish the whole person so you can bring your authentic self to fulfilling work. Base pay for this position starts from EUR 1850 gross per month and salary totals depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development Key job responsibilities As a Partnerships expert, key aspects of your role will include: • Providing guidance to a diverse portfolio of vendors through empathetic dialogue and mutually beneficial consultations. Strategic Advisory • Partnering with vendors to optimize operations, visibility and sales through identifying collaborative solutions leveraging internal resources. Continuous Improvement • Conducting analyses to remove barriers, streamline processes and automate workflows through cross-functional cooperation. Innovation • Displaying initiative, flexibility and creative problem-solving to develop innovative programs balancing business and human needs. Professional Development • Strengthening abilities like critical thinking, consensus-building and inclusive leadership to support the team's mission. Community Engagement • Fostering constructive relationships through transparent communication, mentoring, training and partnership-focused projects. Process Optimization • Managing projects, reporting and escalations to continuously enhance operations through a solutions-oriented mindset. We focus on contributing unique strengths and skills, not just individual tasks. How would you apply your diverse experiences to empower partnerships through collaboration? About the team Our diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger. We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential. We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all. By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community BASIC QUALIFICATIONS • Fluent English and Spanish at minimum C1 level required; additional EU languages valuable • Active listening, relationship building, and presentation skills • Track record of achieving consensus-based solutions through collaborative dialogue • Ability to balance business priorities with human impacts in a diverse landscape • Aptitude for insightful data analysis and creative solution-finding • Experience fostering constructive partnerships across differences • Commitment to respectful, thoughtful and empathetic engagement • Initiative in continuous self-development and mentoring others • Flexibility navigating changing priorities through adaptability • Bachelor's degree, professional certification or equivalent experience We encourage applicants from all backgrounds. Formal criteria can take many shapes; please share how your unique experiences and strengths would contribute to an inclusive culture of partnership. PREFERRED QUALIFICATIONS • Ability to communicate globally enhances our mission. Languages like IT, DE, FR, Mandarin, more than welcomed. • Passion for self-development and mentoring others to strengthen skills. • Experience analyzing data, optimizing processes through creativity and collaboration. • Ability to communicate cross-culturally enhances our inclusive mission. • Experience coordinating complex initiatives and empowering teams through consensus. • Formal and informal qualifications cultivated a diverse array of problem-solving approaches. • Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables) could strengthen vendor relationships. Retail, e-commerce, consumer goods experience valued. • International exposure through travel, study abroad or global career moves fosters understanding others. While we don't expect any single candidate to possess everything mentioned, applicants are encouraged to discuss experiences most relevant to: • Empowering vendors through partnership • Optimizing operations leveraging diverse perspectives • Fostering constructive community through respect and adaptability Formal qualifications take many forms; please share your authentic skills, passions and how you see yourself contributing to an equitable culture of continuous learning and growth. An inclusive workplace is our priority. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About HireRight HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. Overview As a key leader in the payroll function, will oversee multi-country payroll operations, manage a growing payroll team, ensure compliance with local regulations, and act as the bridge between Payroll, HR, and Finance. Responsibilities Payroll Operations & Compliance Oversee and manage end-to-end payroll processing across multiple EMEA countries, including Poland, UK, Dubai and Estonia ensuring accuracy, timeliness, and compliance. Ensure payroll operations adhere to local labour laws, tax regulations, and statutory requirements across jurisdictions, particularly in the UK, Poland, Estonia, and Dubai. Act as the primary point of contact for payroll-related escalations, troubleshooting payroll discrepancies and errors efficiently. Continuously monitor, review, and update payroll processes to enhance accuracy, efficiency, and compliance. Work closely with external payroll providers, ensuring service levels are met and issues are resolved promptly. Ensure timely and accurate filing of tax, social security, and pension contributions in each country. Lead payroll audits and compliance checks, ensuring all payroll-related data is processed in line with GDPR and company policies. People & Team Leadership Directly manage a team of two payroll analysts (UK and EST) and provide a dotted-line leadership to the EMEA HR Services & Payroll Lead. Support hiring, onboarding, and training of new payroll team members, ensuring a high level of expertise within the team. Foster a collaborative and high-performance culture, ensuring the team stays updated on payroll regulations, system improvements, and process efficiencies. Collaboration & Stakeholder Management Work closely with HR Business Partners (HRBPs) to ensure payroll integrates seamlessly with HR functions, capturing exceptional transactions accurately. Partner with the Finance Team to ensure payroll data is aligned for reporting, forecasting, and budgeting, including cost centre allocations. Collaborate with regional payroll managers in APAC and the US to align global payroll practices, share best practices, and improve payroll operations worldwide. Provide clear and timely payroll reporting to senior management, identifying trends and areas for improvement. Work closely with the EMEA Benefits Manager to ensure accurate and timely processing of benefits-related payroll deductions and communications (e.g., pensions, healthcare, stock options). Process Improvement & Systems Management Identify opportunities for automation and efficiency improvements within payroll processes. Partner with HRIS and payroll system vendors to enhance payroll technology and reporting capabilities. Support system integrations and payroll transitions related to mergers, acquisitions, or expansions in new EMEA locations. Implement controls and best practices to improve payroll accuracy, reduce manual errors, and enhance employee experience. What do we offer What do we offer HireRight offers its employees a competitive salary, permanent contract and a comprehensive package of benefits. From day one you will receive a training plan to get you on board quickly. Additionally, we offer: Employee Private Medical Insurance Life Assurance Pension scheme Income Protection cover Right to Reward Scheme (Employee Discounts Program) Career Path & Opportunities to Grow Professional Training Flexible Benefits: Critical Illness; Dental Insurance Please submit resume/CV in English. All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
Jul 30, 2025
Full time
About HireRight HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. Overview As a key leader in the payroll function, will oversee multi-country payroll operations, manage a growing payroll team, ensure compliance with local regulations, and act as the bridge between Payroll, HR, and Finance. Responsibilities Payroll Operations & Compliance Oversee and manage end-to-end payroll processing across multiple EMEA countries, including Poland, UK, Dubai and Estonia ensuring accuracy, timeliness, and compliance. Ensure payroll operations adhere to local labour laws, tax regulations, and statutory requirements across jurisdictions, particularly in the UK, Poland, Estonia, and Dubai. Act as the primary point of contact for payroll-related escalations, troubleshooting payroll discrepancies and errors efficiently. Continuously monitor, review, and update payroll processes to enhance accuracy, efficiency, and compliance. Work closely with external payroll providers, ensuring service levels are met and issues are resolved promptly. Ensure timely and accurate filing of tax, social security, and pension contributions in each country. Lead payroll audits and compliance checks, ensuring all payroll-related data is processed in line with GDPR and company policies. People & Team Leadership Directly manage a team of two payroll analysts (UK and EST) and provide a dotted-line leadership to the EMEA HR Services & Payroll Lead. Support hiring, onboarding, and training of new payroll team members, ensuring a high level of expertise within the team. Foster a collaborative and high-performance culture, ensuring the team stays updated on payroll regulations, system improvements, and process efficiencies. Collaboration & Stakeholder Management Work closely with HR Business Partners (HRBPs) to ensure payroll integrates seamlessly with HR functions, capturing exceptional transactions accurately. Partner with the Finance Team to ensure payroll data is aligned for reporting, forecasting, and budgeting, including cost centre allocations. Collaborate with regional payroll managers in APAC and the US to align global payroll practices, share best practices, and improve payroll operations worldwide. Provide clear and timely payroll reporting to senior management, identifying trends and areas for improvement. Work closely with the EMEA Benefits Manager to ensure accurate and timely processing of benefits-related payroll deductions and communications (e.g., pensions, healthcare, stock options). Process Improvement & Systems Management Identify opportunities for automation and efficiency improvements within payroll processes. Partner with HRIS and payroll system vendors to enhance payroll technology and reporting capabilities. Support system integrations and payroll transitions related to mergers, acquisitions, or expansions in new EMEA locations. Implement controls and best practices to improve payroll accuracy, reduce manual errors, and enhance employee experience. What do we offer What do we offer HireRight offers its employees a competitive salary, permanent contract and a comprehensive package of benefits. From day one you will receive a training plan to get you on board quickly. Additionally, we offer: Employee Private Medical Insurance Life Assurance Pension scheme Income Protection cover Right to Reward Scheme (Employee Discounts Program) Career Path & Opportunities to Grow Professional Training Flexible Benefits: Critical Illness; Dental Insurance Please submit resume/CV in English. All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
Around the world, SYSTRA's specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day. For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 10,300 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design. Context SYSTRA are looking to expand our Signature Team in the UK, working on high profile infrastructure projects such as Crossrail and HS2, we are building on our 50 years of success in the UK by growing our team and looking for passionate people to deliver projects across our portfolio. We are now seeking to strengthen and grow our Engineering and Project Controls team in London, by recruiting an experienced Cost Engineer. The ideal candidate will be able to demonstrate a range of experience within the Civil Engineering/Transportation/Infrastructure sectors. This is a fantastic opportunity for an enthusiastic Cost Analyst/Engineerto further their career in a highly motivated and inspirational environment. Missions/Main Duties To be responsible for implementing Projects and Cost Control Procedures and ensuring compliance with the business management systems. The role requires the individual to operate at an intermediate level, and interface inwardly (Delivery Team). To establish and maintain positive and effective relationships with senior management and delivery teams. Main Duties To implement the requirements for Cost Control Assist on the production and delivery of the Performance Measurement Baseline and Performance Measurement Updates Capture and integrate current and forecast programme, budget, cost, and risk at CBS & tasks level using the approved tools, effectively using IT and systems Responsible for ensuring all Cost related inputs are reliable and provided in a timely manner to support the Performance Measurement Update (PMU) process. Responsible for producing reliable Earned value reports. Attend progress meetings with supply chain, designers, planning, commercial & construction team Attending weekly/monthly site visits Liaise with Commercial team on the financial progress, actual cost and forecast Ensure the use of CBS across the project; and that work and cost is allocated within the correct cost centre Providing general support to the Commercial team on tasks such as monthly cost reports & accruals based on EVA Prepare weekly progress reports comparing planned work with actual work produced on site for key elements and commodities Profile/Skills Experience of project and cost control services within large complex environments within the construction and engineering industry Good understanding of Project controls and alignment of programme, cost, budget, risk and change Understanding of various forms of tender documents, contract documents and specifications Good understanding of various methods of cost control, forecasting and performance reporting (Earned Value Metholology) Understanding of the construction market, methods of construction, plant, equipment and labour requirements The following experiences are desirable: A degree, in a relevant subject such engineering, project management, accounting or similar equivalent is desirable Why SYSTRA? Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle. Flexibility Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn't always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch. Diversity & Inclusion We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space. It's no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar. Apply and find out more about how Systra can support you in your career journey. If you require any adjustments or financial assistance to support you in your application or interview process please email: where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria. As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role - you could still be just what we are looking for.
Jul 30, 2025
Full time
Around the world, SYSTRA's specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day. For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 10,300 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design. Context SYSTRA are looking to expand our Signature Team in the UK, working on high profile infrastructure projects such as Crossrail and HS2, we are building on our 50 years of success in the UK by growing our team and looking for passionate people to deliver projects across our portfolio. We are now seeking to strengthen and grow our Engineering and Project Controls team in London, by recruiting an experienced Cost Engineer. The ideal candidate will be able to demonstrate a range of experience within the Civil Engineering/Transportation/Infrastructure sectors. This is a fantastic opportunity for an enthusiastic Cost Analyst/Engineerto further their career in a highly motivated and inspirational environment. Missions/Main Duties To be responsible for implementing Projects and Cost Control Procedures and ensuring compliance with the business management systems. The role requires the individual to operate at an intermediate level, and interface inwardly (Delivery Team). To establish and maintain positive and effective relationships with senior management and delivery teams. Main Duties To implement the requirements for Cost Control Assist on the production and delivery of the Performance Measurement Baseline and Performance Measurement Updates Capture and integrate current and forecast programme, budget, cost, and risk at CBS & tasks level using the approved tools, effectively using IT and systems Responsible for ensuring all Cost related inputs are reliable and provided in a timely manner to support the Performance Measurement Update (PMU) process. Responsible for producing reliable Earned value reports. Attend progress meetings with supply chain, designers, planning, commercial & construction team Attending weekly/monthly site visits Liaise with Commercial team on the financial progress, actual cost and forecast Ensure the use of CBS across the project; and that work and cost is allocated within the correct cost centre Providing general support to the Commercial team on tasks such as monthly cost reports & accruals based on EVA Prepare weekly progress reports comparing planned work with actual work produced on site for key elements and commodities Profile/Skills Experience of project and cost control services within large complex environments within the construction and engineering industry Good understanding of Project controls and alignment of programme, cost, budget, risk and change Understanding of various forms of tender documents, contract documents and specifications Good understanding of various methods of cost control, forecasting and performance reporting (Earned Value Metholology) Understanding of the construction market, methods of construction, plant, equipment and labour requirements The following experiences are desirable: A degree, in a relevant subject such engineering, project management, accounting or similar equivalent is desirable Why SYSTRA? Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle. Flexibility Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn't always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch. Diversity & Inclusion We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space. It's no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar. Apply and find out more about how Systra can support you in your career journey. If you require any adjustments or financial assistance to support you in your application or interview process please email: where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria. As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role - you could still be just what we are looking for.
IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks for a wide range of IT related issues and requests. There will be an opportunity to grow and develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing a solution. This role is in a dynamic and lively team set within a large, busy, fast paced environment. You will work to agreed service levels, contributing to targets by making sure queries are resolved in a timely manner. Attention to detail, reliability and consistency are key skills that you will need to demonstrate in this role. You don't need bags of experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine interest in working in the IT sector Technical knowledge desirable Attention to detail and accuracy essential Appetite to learn and problem solve Reliability is key Working hours: 37.5 hours per week (optional 35 or 40 hours available on request) Shift length of 8.5 hours covering between (Apply online only) (on a rota basis) Hybrid working is offered at 50/50 (home/office) Pay rate: 13.96 PAYE per hour + holiday pay The client is an equal opportunity employer and value diversity at their company. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please only apply for this role if you are based local to York and can start work on more than 2 week's notice. Thank you Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Jul 30, 2025
Seasonal
IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks for a wide range of IT related issues and requests. There will be an opportunity to grow and develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing a solution. This role is in a dynamic and lively team set within a large, busy, fast paced environment. You will work to agreed service levels, contributing to targets by making sure queries are resolved in a timely manner. Attention to detail, reliability and consistency are key skills that you will need to demonstrate in this role. You don't need bags of experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine interest in working in the IT sector Technical knowledge desirable Attention to detail and accuracy essential Appetite to learn and problem solve Reliability is key Working hours: 37.5 hours per week (optional 35 or 40 hours available on request) Shift length of 8.5 hours covering between (Apply online only) (on a rota basis) Hybrid working is offered at 50/50 (home/office) Pay rate: 13.96 PAYE per hour + holiday pay The client is an equal opportunity employer and value diversity at their company. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please only apply for this role if you are based local to York and can start work on more than 2 week's notice. Thank you Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Our client works in the ecommerce fulfillment and logistics sector, working with various brands each operating its own distinct technology stack, resulting in a rich and intricate IT landscape. This infrastructure is critical, underpinning mission-critical shipping solutions for thousands of customers and franchise partners across the UK. We are now recruiting for a IT Business Project Partner to join the team in a hybrid business modal with 3 days in the Accrington office and 2 days from home Role Purpose The IT Business Partner & Governance Lead serves as the primary interface between the UK franchise partners, key business stakeholders, and the regional IT organisation. This pivotal role is responsible for translating evolving business requirements into actionable technology initiatives. The core focus will be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. Portfolio & Road-map Planning: Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives, essential technical debt reduction, and business-as-usual (BAU) activities. Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI. Governance & Quality Assurance: Define, implement, and embed robust standards for change management, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving necessary remediation actions. Service & Support Excellence: Lead the continuous improvement programme for the Help Desk function in close partnership with the UK IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team. Financial & Outcome Focus: Develop compelling ROI models for proposed technology initiatives; diligently track benefits realisation (e.g., revenue uplift, cost avoidance, contribution to EBITDA). Champion a culture of value delivery and agile experimentation within the UK context. Team Leadership & Collaboration: Mentor Help Desk analysts and junior business analysts within the UK team. Coordinate effectively with third-party developers, architects, and product owners supporting the UK operations. Key Relationships VP of IT - EMEA UK Country Manager UK IT Manager & Help Desk Team Development partners (internal & external) supporting UK systems UK Franchise partners & store owners Skills & Experience Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK. Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience in e-commerce, shipping, or logistics is highly advantageous). Strong practical knowledge of Agile/Scrum methodologies, effective backlog management, proficient use of Jira/Confluence, understanding of API concepts, and awareness of UX/UI best practices. Hands-on experience establishing and embedding IT governance frameworks (including release, testing, and security) within an organisation. Excellent stakeholder management, facilitation, and communication skills, comfortable interacting at all levels within a UK business structure. Highly analytical mindset with a strong ability to clearly link technology initiatives to key commercial KPIs (e.g., sales performance, margin improvement, EBITDA contribution). Education & Certifications Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Desirable: Relevant certifications such as Agile/Scrum (e.g., PSM, CSM), ITIL, Prince2, security certifications (e.g., CISSP), or ISO 27001 awareness. Key Performance Indicators (KPIs) Project delivery performance (on-time/on-budget %) CSAT/NPS for franchise technology support services Release defect escape rate Portfolio ROI achievement vs. forecast IT Governance compliance score Work Environment & Travel This is a hybrid role, requiring with 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary. Package and Benefits Salary 40,000.00- 50,000.00 per year circa Bonus scheme Company pension On-site parking Hybrid work from home
Jul 30, 2025
Full time
Our client works in the ecommerce fulfillment and logistics sector, working with various brands each operating its own distinct technology stack, resulting in a rich and intricate IT landscape. This infrastructure is critical, underpinning mission-critical shipping solutions for thousands of customers and franchise partners across the UK. We are now recruiting for a IT Business Project Partner to join the team in a hybrid business modal with 3 days in the Accrington office and 2 days from home Role Purpose The IT Business Partner & Governance Lead serves as the primary interface between the UK franchise partners, key business stakeholders, and the regional IT organisation. This pivotal role is responsible for translating evolving business requirements into actionable technology initiatives. The core focus will be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. Portfolio & Road-map Planning: Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives, essential technical debt reduction, and business-as-usual (BAU) activities. Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI. Governance & Quality Assurance: Define, implement, and embed robust standards for change management, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving necessary remediation actions. Service & Support Excellence: Lead the continuous improvement programme for the Help Desk function in close partnership with the UK IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team. Financial & Outcome Focus: Develop compelling ROI models for proposed technology initiatives; diligently track benefits realisation (e.g., revenue uplift, cost avoidance, contribution to EBITDA). Champion a culture of value delivery and agile experimentation within the UK context. Team Leadership & Collaboration: Mentor Help Desk analysts and junior business analysts within the UK team. Coordinate effectively with third-party developers, architects, and product owners supporting the UK operations. Key Relationships VP of IT - EMEA UK Country Manager UK IT Manager & Help Desk Team Development partners (internal & external) supporting UK systems UK Franchise partners & store owners Skills & Experience Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK. Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience in e-commerce, shipping, or logistics is highly advantageous). Strong practical knowledge of Agile/Scrum methodologies, effective backlog management, proficient use of Jira/Confluence, understanding of API concepts, and awareness of UX/UI best practices. Hands-on experience establishing and embedding IT governance frameworks (including release, testing, and security) within an organisation. Excellent stakeholder management, facilitation, and communication skills, comfortable interacting at all levels within a UK business structure. Highly analytical mindset with a strong ability to clearly link technology initiatives to key commercial KPIs (e.g., sales performance, margin improvement, EBITDA contribution). Education & Certifications Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Desirable: Relevant certifications such as Agile/Scrum (e.g., PSM, CSM), ITIL, Prince2, security certifications (e.g., CISSP), or ISO 27001 awareness. Key Performance Indicators (KPIs) Project delivery performance (on-time/on-budget %) CSAT/NPS for franchise technology support services Release defect escape rate Portfolio ROI achievement vs. forecast IT Governance compliance score Work Environment & Travel This is a hybrid role, requiring with 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary. Package and Benefits Salary 40,000.00- 50,000.00 per year circa Bonus scheme Company pension On-site parking Hybrid work from home
IIBA (International Institute of Business Analysis)
Join a dynamic, fast-growing asset manager as a CLO Credit Analyst. Fair Oaks Capital is a leading independent investment manager specialising in corporate credit, primarily through CLO debt and equity investments. Fair Oaks manages in excess of $3 billion across product offerings including CLO management, private and listed funds, separately managed accounts and a UCITS fund. We are a rapidly growing organization with offices in London and New York. This is superb opportunity for a credit analyst with experience in European leveraged loans to join a well-established and fast-growing asset manager. The Role: Working alongside experienced credit fund managers, your responsibilities will include: Fundamental credit analysis of European sub-investment grade companies across a wide range of sectors. Formulation of opinions and presentation of investment recommendations. Monitoring of investment exposures and preparation of reports and presentations for investors. Continuing development of proprietary investment monitoring systems and databases. Research of credit markets to help identify and analyze new investment opportunities. Requirements: Minimum of 2 years of experience in credit analysis or capital markets. Strong cash flow analysis and financial modelling skills. Self-motivated and proactive with an ability to work in a team or independently. Excellent oral and written communication skills. Strong academic background. Preferred: Experience in sub-investment grade credit analysis, focusing on leveraged loans. Familiarity with leveraged loan documentation. As part of a small, highly experienced team, you will have significant responsibility and will be expected to develop quickly into the role. Fair Oaks believes passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion, or belief.
Jul 30, 2025
Full time
Join a dynamic, fast-growing asset manager as a CLO Credit Analyst. Fair Oaks Capital is a leading independent investment manager specialising in corporate credit, primarily through CLO debt and equity investments. Fair Oaks manages in excess of $3 billion across product offerings including CLO management, private and listed funds, separately managed accounts and a UCITS fund. We are a rapidly growing organization with offices in London and New York. This is superb opportunity for a credit analyst with experience in European leveraged loans to join a well-established and fast-growing asset manager. The Role: Working alongside experienced credit fund managers, your responsibilities will include: Fundamental credit analysis of European sub-investment grade companies across a wide range of sectors. Formulation of opinions and presentation of investment recommendations. Monitoring of investment exposures and preparation of reports and presentations for investors. Continuing development of proprietary investment monitoring systems and databases. Research of credit markets to help identify and analyze new investment opportunities. Requirements: Minimum of 2 years of experience in credit analysis or capital markets. Strong cash flow analysis and financial modelling skills. Self-motivated and proactive with an ability to work in a team or independently. Excellent oral and written communication skills. Strong academic background. Preferred: Experience in sub-investment grade credit analysis, focusing on leveraged loans. Familiarity with leveraged loan documentation. As part of a small, highly experienced team, you will have significant responsibility and will be expected to develop quickly into the role. Fair Oaks believes passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion, or belief.
ROYAL COLLEGE OF PATHOLOGISTS
Tower Hamlets, London
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
Jul 30, 2025
Full time
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity As part of the Financial Risk team, deliver an effective risk oversight programme including market risk, liquidity risk, counterparty credit risk, and ESG oversight Produce regular and ad hoc risk reporting and analysis to support the Financial Risk governance committees and fund boards Monitor of risk limits and thresholds, and perform risk assessments Identify and develop new, and enhance existing Financial Risk processes Partner with stakeholders to support, maintain, and enhance the risk management tools used by the Financial Risk team Partner with IT to develop and implement enhancements and new functionality to systems that enable the assessment, monitoring, and reporting of risk Build and maintain strong relationships between the Financial Risk team and other teams within Janus Henderson Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Excellent analytical skills, with a strong understanding of risk measures and methodologies and regulatory practice in risk management, covering market, liquidity, counterparty and ESG risks Knowledge and understanding of risk models such as MSCI RiskMetrics Ability to work with large data sets, producing metrics and other analytics for reporting and analysis, and the ability to present results Ability to communicate complex concepts and methodologies to a wide range of stakeholders, both written and verbal Strong organisational skills and attention to detail Proactive and self-sufficient attitude, and team-oriented Excellent MS Office skills Nice to have skills Professional qualifications Coding languages such as python and SQL Strong knowledge and experience with risk management practices across different asset classes, and investment strategies gained from previous investment management industry experience Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Jul 30, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity As part of the Financial Risk team, deliver an effective risk oversight programme including market risk, liquidity risk, counterparty credit risk, and ESG oversight Produce regular and ad hoc risk reporting and analysis to support the Financial Risk governance committees and fund boards Monitor of risk limits and thresholds, and perform risk assessments Identify and develop new, and enhance existing Financial Risk processes Partner with stakeholders to support, maintain, and enhance the risk management tools used by the Financial Risk team Partner with IT to develop and implement enhancements and new functionality to systems that enable the assessment, monitoring, and reporting of risk Build and maintain strong relationships between the Financial Risk team and other teams within Janus Henderson Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Excellent analytical skills, with a strong understanding of risk measures and methodologies and regulatory practice in risk management, covering market, liquidity, counterparty and ESG risks Knowledge and understanding of risk models such as MSCI RiskMetrics Ability to work with large data sets, producing metrics and other analytics for reporting and analysis, and the ability to present results Ability to communicate complex concepts and methodologies to a wide range of stakeholders, both written and verbal Strong organisational skills and attention to detail Proactive and self-sufficient attitude, and team-oriented Excellent MS Office skills Nice to have skills Professional qualifications Coding languages such as python and SQL Strong knowledge and experience with risk management practices across different asset classes, and investment strategies gained from previous investment management industry experience Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As a Global Business Intelligence Data Engineer 3 on Freewheel's System Administration and Automation Team, you will leverage a dynamic skill set as you help us create and implement standards and best practices in our rapidly growing Snowflake Environment. You will be an excellent communicator who is comfortable providing expert consultation on our tool sets both remotely and in person to all levels of the organization. You will have a passion for Data technologies and will code, test, and debug new and existing applications using SQL and other Data Engineering and BI Tools. You will be driven to learn about Freewheel's Ad-Tech driven products (MRM, Beeswax, Strata, and others) and how their processes are implemented in Snowflake and other Tools such as Looker. You will be a subject matter expert that understands how data flows across our platforms and assist in creating cleaner and streamlined data workflows throughout the FreeWheel Enterprise. 12 Month Contract with possibility for Perm Job Description In this role, you will: • Design new software and Data Engineering applications in the Snowflake Environment • Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in Snowflake and related technologies. • Develop advanced Snowflake SQL and ETL code for support of FreeWheel's BI Systems • Utilize Snowflake standards and best practices • Work closely with internal stakeholders and business partners to understand their needs and transform them into functioning solutions • Employ platform best practices to deliver world-class solutions. • Conduct regular presentations both in person and remotely to all levels of the FreeWheel organization on Snowflake best practices • Display in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. • Display knowledge of and ability to apply, project management skills. • Display c onsistent exercise of independent judgment and discretion in matters of significance. Our tech stack : • Bachelor's degree or equivalent in quantitative or similar field required. • 4+ years of experience in Data Analysis and Data Pipeline Engineering • Knowledge of Snowflake Architecture, Best Practices, and Implementation required • Strong knowledge of Snowflake SQL Development is required • Experience with Visualization BI tools (Looker is required. Tableau and/or Power BI is a plus). • Knowledge of Microsoft Fabric and Microsoft SQL Server is a plus • Experience with a scripting language (Python or R). • Experience with Fivetran or other ETL Tools is a plus • Experience in Advertising Technology is a major plus. • Experience with FreeWheel Data and Products (MRM, Beeswax, Strata) is a plus • Experience with Atlan or other Data Tools is a plus • Fluency in French is a major plus Requirements/ About you/ To be successful you will need to: • Ability to drive software development activities to meet project schedules and timelines • Ability to ensure code quality is high with supporting unit tests • Must have the ability to scope the technical portion of a project, estimate effort, and develop/architect individual solutions • Must have strong verbal and written communication skills and the ability to work effectively with both technical and non-technical groups in both French and English • Must be team player who possesses the ability to work with cross-functional and geographically diverse teams • Experience with agile development methodologies is preferred AboutFreeWheel: FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
Jul 30, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As a Global Business Intelligence Data Engineer 3 on Freewheel's System Administration and Automation Team, you will leverage a dynamic skill set as you help us create and implement standards and best practices in our rapidly growing Snowflake Environment. You will be an excellent communicator who is comfortable providing expert consultation on our tool sets both remotely and in person to all levels of the organization. You will have a passion for Data technologies and will code, test, and debug new and existing applications using SQL and other Data Engineering and BI Tools. You will be driven to learn about Freewheel's Ad-Tech driven products (MRM, Beeswax, Strata, and others) and how their processes are implemented in Snowflake and other Tools such as Looker. You will be a subject matter expert that understands how data flows across our platforms and assist in creating cleaner and streamlined data workflows throughout the FreeWheel Enterprise. 12 Month Contract with possibility for Perm Job Description In this role, you will: • Design new software and Data Engineering applications in the Snowflake Environment • Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in Snowflake and related technologies. • Develop advanced Snowflake SQL and ETL code for support of FreeWheel's BI Systems • Utilize Snowflake standards and best practices • Work closely with internal stakeholders and business partners to understand their needs and transform them into functioning solutions • Employ platform best practices to deliver world-class solutions. • Conduct regular presentations both in person and remotely to all levels of the FreeWheel organization on Snowflake best practices • Display in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. • Display knowledge of and ability to apply, project management skills. • Display c onsistent exercise of independent judgment and discretion in matters of significance. Our tech stack : • Bachelor's degree or equivalent in quantitative or similar field required. • 4+ years of experience in Data Analysis and Data Pipeline Engineering • Knowledge of Snowflake Architecture, Best Practices, and Implementation required • Strong knowledge of Snowflake SQL Development is required • Experience with Visualization BI tools (Looker is required. Tableau and/or Power BI is a plus). • Knowledge of Microsoft Fabric and Microsoft SQL Server is a plus • Experience with a scripting language (Python or R). • Experience with Fivetran or other ETL Tools is a plus • Experience in Advertising Technology is a major plus. • Experience with FreeWheel Data and Products (MRM, Beeswax, Strata) is a plus • Experience with Atlan or other Data Tools is a plus • Fluency in French is a major plus Requirements/ About you/ To be successful you will need to: • Ability to drive software development activities to meet project schedules and timelines • Ability to ensure code quality is high with supporting unit tests • Must have the ability to scope the technical portion of a project, estimate effort, and develop/architect individual solutions • Must have strong verbal and written communication skills and the ability to work effectively with both technical and non-technical groups in both French and English • Must be team player who possesses the ability to work with cross-functional and geographically diverse teams • Experience with agile development methodologies is preferred AboutFreeWheel: FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
Senior Application/Platform Engineer 55,000 - 70,000 (Negotiable on experience)Leeds/Hybrid 2x per week Your New Role Our client is looking for a Senior Application Support Engineer on a permanent basis. This role will partner with business product owners and is expected to become the Technical SME for a collection of the organisations back-office systems providing techno-functional support and product delivery services for those systems. What you will be doing Be the technical owner for key back-office systems and tools. Provide application techno-functional support for a range of enterprise-level back-office systems Troubleshoot and resolve technical issues, working closely with vendor support teams as needed to ensure high system reliability and performance Collaborate with multi-functional teams, including project managers, business analysts, and IT partners, to ensure seamless product delivery and support of systems in scope. Where applicable, review, update/comment and approve the relevant documentation (e.g. strategy documents, technical/functional solution designs, configuration workbooks, test plan etc.) produced by software vendors in your area of responsibility, ensuring it is in line with Bank standards, policies and procedures. Share technical expertise during workshops and training sessions with relevant stakeholders to educate on best practices, functionalities, and capabilities of the applications in scope. Support data and system integration efforts between the systems in scope and other systems, ensuring data accuracy and consistency. Assist in the migration of existing legacy solutions to more modern infrastructure (or to the Cloud, where applicable) or to other existing systems, providing guidance on data migration and validation processes. Develop custom reports, dashboards, and data visualizations to meet reporting requirements. What you will need Having a good level of experience in a wide variety of back-office systems, you will maintain, troubleshoot and enhance a broad range of systems that keep day-to-day operations running smoothly. Extensive application product delivery and support experience with back-office systems Demonstrable knowledge, skills and experience of the management, support, configuration, upgrade, and enhancements of Enterprise Applications Good scripting experience (e.g. Python, Javascript or Shell) to support small automations and data tasks Ability to analyse and resolve problems unassisted and to perform all development and changes with minimum guidance E ssential Criteria We are interested in hearing from candidates who have the following capabilities: A strong working knowledge of different (relational) database management systems (e.g. MS SQL Server, Oracle) and proven competency of querying using PL/SQL or SQL Developer Working knowledge administering multiple DBMS/BI tools. Demonstrable experience with implementing and supporting SaaS solutions, working with external suppliers to integrate with internal systems (i.e. SSO) IT consulting and/or support background (ITIL, working knowledge of SDLC and of IT infrastructure like server and database management) as well as in depth business processes experience. What you get in return In return, you'll receive a competitive salary of 55,000 - 70,000, on a permanent basis. You'll also benefit from an excellent package that includes private medical insurance, fantastic annual leave and a generous pension scheme, making this a highly attractive opportunity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 30, 2025
Full time
Senior Application/Platform Engineer 55,000 - 70,000 (Negotiable on experience)Leeds/Hybrid 2x per week Your New Role Our client is looking for a Senior Application Support Engineer on a permanent basis. This role will partner with business product owners and is expected to become the Technical SME for a collection of the organisations back-office systems providing techno-functional support and product delivery services for those systems. What you will be doing Be the technical owner for key back-office systems and tools. Provide application techno-functional support for a range of enterprise-level back-office systems Troubleshoot and resolve technical issues, working closely with vendor support teams as needed to ensure high system reliability and performance Collaborate with multi-functional teams, including project managers, business analysts, and IT partners, to ensure seamless product delivery and support of systems in scope. Where applicable, review, update/comment and approve the relevant documentation (e.g. strategy documents, technical/functional solution designs, configuration workbooks, test plan etc.) produced by software vendors in your area of responsibility, ensuring it is in line with Bank standards, policies and procedures. Share technical expertise during workshops and training sessions with relevant stakeholders to educate on best practices, functionalities, and capabilities of the applications in scope. Support data and system integration efforts between the systems in scope and other systems, ensuring data accuracy and consistency. Assist in the migration of existing legacy solutions to more modern infrastructure (or to the Cloud, where applicable) or to other existing systems, providing guidance on data migration and validation processes. Develop custom reports, dashboards, and data visualizations to meet reporting requirements. What you will need Having a good level of experience in a wide variety of back-office systems, you will maintain, troubleshoot and enhance a broad range of systems that keep day-to-day operations running smoothly. Extensive application product delivery and support experience with back-office systems Demonstrable knowledge, skills and experience of the management, support, configuration, upgrade, and enhancements of Enterprise Applications Good scripting experience (e.g. Python, Javascript or Shell) to support small automations and data tasks Ability to analyse and resolve problems unassisted and to perform all development and changes with minimum guidance E ssential Criteria We are interested in hearing from candidates who have the following capabilities: A strong working knowledge of different (relational) database management systems (e.g. MS SQL Server, Oracle) and proven competency of querying using PL/SQL or SQL Developer Working knowledge administering multiple DBMS/BI tools. Demonstrable experience with implementing and supporting SaaS solutions, working with external suppliers to integrate with internal systems (i.e. SSO) IT consulting and/or support background (ITIL, working knowledge of SDLC and of IT infrastructure like server and database management) as well as in depth business processes experience. What you get in return In return, you'll receive a competitive salary of 55,000 - 70,000, on a permanent basis. You'll also benefit from an excellent package that includes private medical insurance, fantastic annual leave and a generous pension scheme, making this a highly attractive opportunity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
