One of my local government clients are currently recruiting for a highly organised and customer focused Administrator to support the delivery of day-to-day core housing repairs within the Property Services team. This is a key role in ensuring a smooth and efficient housing repairs service for residents across the borough.
Key Responsibilities:
Provide technical and administrative support to the housing repairs team
Receive and manage repair enquiries, requests, and complaints
Schedule repair works and manage contractor appointments
Liaise with tenants, contractors, and internal teams to ensure clear communication
Record, track, and update work orders using internal systems
Handle resident feedback, escalating complex issues where necessary
Ensure high standards of customer service and data accuracy
About You:
Previous experience in administration or customer service (housing or property services experience a plus)
Strong organisational and communication skills
Confident using computer systems and databases
Ability to manage a busy workload and meet deadlines
A team player with a professional, helpful attitude
If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.