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Head of Public Affairs, Strategy & Communications Various office locations throughout Scotland Closing date for applications Tuesday 12th August 2025, 12:00 Full salary & employment details Job Details: Location: Edinburgh / Bellshill / Inverness / Irvine or Thurso (with Hybrid Working) Contract: Permanent Hours: 34.5 hours per week (full-time) Salary: The salary for this post is £67,252 per annum rising to £70,792 on successful completion of 6-month probationary period Job Type Full Time At Cairn Housing Association, we are proud to be one of Scotland's leading housing providers - creating vibrant communities and providing high quality homes that make a real difference. We have almost 5,000 homes in management across Scotland and operate from five regional offices in Edinburgh, Bellshill, Inverness, Thurso and Irvine. As we embark on a period of exciting transformation and innovation, we are seeking a visionary leader to join our team and help shape the future of housing across Scotland. Responsibilities: This is not just a job - it's a unique opportunity to drive meaningful change. As Head of Public Affairs, Strategy & Communications, you will play a pivotal role in steering Cairn's strategic direction, elevating our public profile and connecting our mission to the communities we serve. This newly created role will also work closely with the CEO on the development and delivery of a highly effective public affairs function within Cairn aligned to Strategic Objectives, Risk and customer priorities and will have a key role in scrutinising, articulating and acting as being a lead adviser on local and national policies and strategies relevant to the success of our business. The post holder will also lead on the development and preparation of the Cairn Business Plan and embed a high-performance culture, including innovative approach to tenant scrutiny and feedback. The role will also lead on the development of a robust inclusive communication strategy for both internal and external stakeholders setting out new and innovative ways to enhance engagement and manage the brand. Key Responsibilities Include: • Develop the Cairn business plan in-consultation with other key stakeholders to ensure direction of travel is cohesive and fits in with overriding strategic plans and in line with regulatory requirements. • Provide strategic leadership for the effective development and delivery of an external political engagement program, setting and pursing clear objectives built on analysis and insight, supporting Cairn to achieve its objectives. • Work with the CEO and Chair to build, improve and maintain relationships with key stakeholders to successfully influence public policy that impacts on our customers and business objectives. • Establish and lead the public affairs function including monitoring the activities of Scottish Parliament and Westminster and other relevant bodies and preparing briefings for CEO, Executive Team and Board setting out alignment to Cairn strategy, risks or opportunities. • Monitor and analyse legislative and policy developments, advising CEO and Executive Team on potential impacts. Key Requirements: • Substantial experience in public affairs, communications and strategic planning and / or degree qualified or equivalent experience. • Demonstrable understanding of local and national government; the political framework and processes and mechanics of creating new or amending legislation. • Track record of highly effective leadership and influence in complex environments • Understanding of the social housing sector and regulatory environment, specifically the Scottish Social Housing Charter. • Understanding of effective ways to engage with customers in an inclusive and accessible way. • Experience and knowledge of equalities, diversity and inclusion and understanding of legislative requirements. • Knowledge and experience in performance management frameworks and experience of delivering a culture of continuous improvement. • The ability to work under pressure, co-ordinate a varied and complex workload in a busy environment. • A Full UK Drivers Licence with access to a vehicle and a Basic Disclosure is required for this role. Employee Benefits: Why Cairn is the Best Place to Work Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more! Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members. A registered Scottish Charity SC(NO):016647 Notes Application Process: Visit Cairn website to apply - Housing Jobs Scotland Housing Association Charity Jobs In Scotland For assistance, call our head office at or email . Please note, we do not accept CVs. Closing Date: Monday 18th August at 12 noon. For full details, please download the job description from our website. Interview Date & Location: 1st September 2025 at our Edinburgh or Bellshill Office

Various office locations throughout Scotland Closing date for applications Friday 15th August 2025, 12:00 Full salary & employment details Location: Edinburgh / Bellshill / Inverness / Irvine or Thurso (with Hybrid Working) Salary: The salary for this post is £45,793 per annum rising to £48,203 on successful completion of 6-month probationary period. Work pattern: Full-time (34.5 hours per week) Permanent Job Type Full Time Cairn is seeking a dedicated Finance Business Partner whois responsible for the fulfilment of specific functions which support the delivery of the Finance Department's objectives and KPIs. Key Responsibilities: Responsible for maintenance and accuracy of Fixed Asset register, reconciled monthly. Assist Management Accountant with monthly management accounts preparation, ensure the checklist is complete, all monthly journals posted and reconciliations complete. Responsible for accounts receivable process to ensure accurate records and timely invoicing. Monitor the Association's bank accounts including cashflow, large payments, and weekly reconciliations to ensure the financial health of the organisation. Assist with budget monitoring to keep income and expenditure in line with expectations. Contribute to the preparation of Group Statutory Annual accounts and liaison with external auditors to facilitate an accurate review of the Group's financial position. Suggest and implement streamlining and improvement initiatives for the finance team. Line management of Finance Assistant(s). Requirements: It is essential the postholder has an AAT qualified or equivalent professional accounting qualificationor has 5 years relevant experience. It is also essential that successful candidate has experience of working with and supporting colleagues in a finance team, especially in achieving deadlines and can work under own initiative and make decisions adhering to Financial Regulations as well as being able to work as part of a team. It is also essential that the post holder has experience using financial accounts systemsand experience performing complex reconciliationsand some line management experience. It is desirable that the successful candidate has experience of assisting with year-end statutory accounts, Budget monitoring experienceand has some Housing Association experience A full UK Drivers License with access to a car and a Basic Disclosure are required for this role. Employee Benefits: Why Cairn is the Best Place to Work Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more! Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members. A registered Scottish Charity SC(NO):016647 Notes A Basic Disclosure is required for this role. Contact name: HR Team Email address:

Various office locations throughout Scotland Closing date for applications Friday 15th August 2025, 12:00 Full salary & employment details Location: Edinburgh / Bellshill / Inverness / Irvine or Thurso (with Hybrid Working) Salary: The salary for this post is £45,793 per annum rising to £48,203 on successful completion of 6-month probationary period. Work pattern: Full-time (34.5 hours per week) Permanent Job Type Full Time Cairn is seeking a dedicated Finance Business Partner whois responsible for the fulfilment of specific functions which support the delivery of the Finance Department's objectives and KPIs. Key Responsibilities: Responsible for maintenance and accuracy of Fixed Asset register, reconciled monthly. Assist Management Accountant with monthly management accounts preparation, ensure the checklist is complete, all monthly journals posted and reconciliations complete. Responsible for accounts receivable process to ensure accurate records and timely invoicing. Monitor the Association's bank accounts including cashflow, large payments, and weekly reconciliations to ensure the financial health of the organisation. Assist with budget monitoring to keep income and expenditure in line with expectations. Contribute to the preparation of Group Statutory Annual accounts and liaison with external auditors to facilitate an accurate review of the Group's financial position. Suggest and implement streamlining and improvement initiatives for the finance team. Line management of Finance Assistant(s). Requirements: It is essential the postholder has an AAT qualified or equivalent professional accounting qualificationor has 5 years relevant experience. It is also essential that successful candidate has experience of working with and supporting colleagues in a finance team, especially in achieving deadlines and can work under own initiative and make decisions adhering to Financial Regulations as well as being able to work as part of a team. It is also essential that the post holder has experience using financial accounts systemsand experience performing complex reconciliationsand some line management experience. It is desirable that the successful candidate has experience of assisting with year-end statutory accounts, Budget monitoring experienceand has some Housing Association experience A full UK Drivers License with access to a car and a Basic Disclosure are required for this role. Employee Benefits: Why Cairn is the Best Place to Work Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more! Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members. A registered Scottish Charity SC(NO):016647 Notes A Basic Disclosure is required for this role. Contact name: HR Team Email address:

Various office locations throughout Scotland Closing date for applications Friday 15th August 2025, 12:00 Full salary & employment details Location: Edinburgh / Bellshill / Inverness / Irvine or Thurso (with Hybrid Working) Salary: The salary for this post is £45,793 per annum rising to £48,203 on successful completion of 6-month probationary period. Work pattern: Full-time (34.5 hours per week) Permanent Job Type Full Time Cairn is seeking a dedicated Finance Business Partner whois responsible for the fulfilment of specific functions which support the delivery of the Finance Department's objectives and KPIs. Key Responsibilities: Responsible for maintenance and accuracy of Fixed Asset register, reconciled monthly. Assist Management Accountant with monthly management accounts preparation, ensure the checklist is complete, all monthly journals posted and reconciliations complete. Responsible for accounts receivable process to ensure accurate records and timely invoicing. Monitor the Association's bank accounts including cashflow, large payments, and weekly reconciliations to ensure the financial health of the organisation. Assist with budget monitoring to keep income and expenditure in line with expectations. Contribute to the preparation of Group Statutory Annual accounts and liaison with external auditors to facilitate an accurate review of the Group's financial position. Suggest and implement streamlining and improvement initiatives for the finance team. Line management of Finance Assistant(s). Requirements: It is essential the postholder has an AAT qualified or equivalent professional accounting qualificationor has 5 years relevant experience. It is also essential that successful candidate has experience of working with and supporting colleagues in a finance team, especially in achieving deadlines and can work under own initiative and make decisions adhering to Financial Regulations as well as being able to work as part of a team. It is also essential that the post holder has experience using financial accounts systemsand experience performing complex reconciliationsand some line management experience. It is desirable that the successful candidate has experience of assisting with year-end statutory accounts, Budget monitoring experienceand has some Housing Association experience A full UK Drivers License with access to a car and a Basic Disclosure are required for this role. Employee Benefits: Why Cairn is the Best Place to Work Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more! Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members. A registered Scottish Charity SC(NO):016647 Notes A Basic Disclosure is required for this role. Contact name: HR Team Email address:

Various office locations throughout Scotland Closing date for applications Friday 15th August 2025, 12:00 Full salary & employment details Location: Edinburgh / Bellshill / Inverness / Irvine or Thurso (with Hybrid Working) Salary: The salary for this post is £45,793 per annum rising to £48,203 on successful completion of 6-month probationary period. Work pattern: Full-time (34.5 hours per week) Permanent Job Type Full Time Cairn is seeking a dedicated Finance Business Partner whois responsible for the fulfilment of specific functions which support the delivery of the Finance Department's objectives and KPIs. Key Responsibilities: Responsible for maintenance and accuracy of Fixed Asset register, reconciled monthly. Assist Management Accountant with monthly management accounts preparation, ensure the checklist is complete, all monthly journals posted and reconciliations complete. Responsible for accounts receivable process to ensure accurate records and timely invoicing. Monitor the Association's bank accounts including cashflow, large payments, and weekly reconciliations to ensure the financial health of the organisation. Assist with budget monitoring to keep income and expenditure in line with expectations. Contribute to the preparation of Group Statutory Annual accounts and liaison with external auditors to facilitate an accurate review of the Group's financial position. Suggest and implement streamlining and improvement initiatives for the finance team. Line management of Finance Assistant(s). Requirements: It is essential the postholder has an AAT qualified or equivalent professional accounting qualificationor has 5 years relevant experience. It is also essential that successful candidate has experience of working with and supporting colleagues in a finance team, especially in achieving deadlines and can work under own initiative and make decisions adhering to Financial Regulations as well as being able to work as part of a team. It is also essential that the post holder has experience using financial accounts systemsand experience performing complex reconciliationsand some line management experience. It is desirable that the successful candidate has experience of assisting with year-end statutory accounts, Budget monitoring experienceand has some Housing Association experience A full UK Drivers License with access to a car and a Basic Disclosure are required for this role. Employee Benefits: Why Cairn is the Best Place to Work Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more! Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members. A registered Scottish Charity SC(NO):016647 Notes A Basic Disclosure is required for this role. Contact name: HR Team Email address:

Various office locations throughout Scotland Closing date for applications Friday 15th August 2025, 12:00 Full salary & employment details Location: Edinburgh / Bellshill / Inverness / Irvine or Thurso (with Hybrid Working) Salary: The salary for this post is £45,793 per annum rising to £48,203 on successful completion of 6-month probationary period. Work pattern: Full-time (34.5 hours per week) Permanent Job Type Full Time Cairn is seeking a dedicated Finance Business Partner whois responsible for the fulfilment of specific functions which support the delivery of the Finance Department's objectives and KPIs. Key Responsibilities: Responsible for maintenance and accuracy of Fixed Asset register, reconciled monthly. Assist Management Accountant with monthly management accounts preparation, ensure the checklist is complete, all monthly journals posted and reconciliations complete. Responsible for accounts receivable process to ensure accurate records and timely invoicing. Monitor the Association's bank accounts including cashflow, large payments, and weekly reconciliations to ensure the financial health of the organisation. Assist with budget monitoring to keep income and expenditure in line with expectations. Contribute to the preparation of Group Statutory Annual accounts and liaison with external auditors to facilitate an accurate review of the Group's financial position. Suggest and implement streamlining and improvement initiatives for the finance team. Line management of Finance Assistant(s). Requirements: It is essential the postholder has an AAT qualified or equivalent professional accounting qualificationor has 5 years relevant experience. It is also essential that successful candidate has experience of working with and supporting colleagues in a finance team, especially in achieving deadlines and can work under own initiative and make decisions adhering to Financial Regulations as well as being able to work as part of a team. It is also essential that the post holder has experience using financial accounts systemsand experience performing complex reconciliationsand some line management experience. It is desirable that the successful candidate has experience of assisting with year-end statutory accounts, Budget monitoring experienceand has some Housing Association experience A full UK Drivers License with access to a car and a Basic Disclosure are required for this role. Employee Benefits: Why Cairn is the Best Place to Work Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more! Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members. A registered Scottish Charity SC(NO):016647 Notes A Basic Disclosure is required for this role. Contact name: HR Team Email address:

You must have the required legal capacity to enter into and be bound by these terms and conditions. In filling out this application, you agree to the following rules (terms and conditions of application): Your application will be based on the information you provide on the application form, resume, or other information you submit to the firm ("Application"). All information must be accurate and complete. The information provided by me in this Application is true and complete. I agree that any omission, falsification, or misrepresentation may lead to rejection of my application or dismissal if employed. Where legally required (such as in Australia and Israel), I consent to the Firm conducting pre-hiring and other checks. I confirm that I have read and understood the privacy notice below. By submitting my application, I agree to these statements. Please click here to view our Privacy Notice, which explains how we collect and use personal information ("Information") in connection with your recruitment. In particular: The BCLP Firm you are applying to is responsible (the 'Data Controller') for the Information it collects from you. Your Information will be used for recruitment, potential advancement, legal and regulatory compliance, and other purposes as detailed in our Privacy Notice, including for equal opportunities monitoring and process improvement. We undertake pre-hiring checks, social media checks, and collect criminal and regulatory records where legally permitted. Enhanced checks may be required for certain roles. Providing this information is necessary for recruitment. We use external providers for verification, background, and social media checks, and also conduct some verifications ourselves. Information may be shared with international offices and third parties with safeguards. For your privacy rights, see our Privacy Notice. Questions or requests can be sent to . Position(s) I am Applying for At BCLP, we value innovative thinking. We are seeking a Senior Pricing Manager to lead our EMEA pricing efforts, working closely with partners, senior leadership, and clients to develop strategies that enhance profitability and client relationships. This role involves high-impact work, including complex fee negotiations and firm-wide initiatives, offering visibility and the opportunity to influence the firm's future pricing strategies. You will be responsible for: Strategic Pricing Leadership: Developing and implementing pricing strategies, supporting partners, and overseeing pricing for proposals and RFPs. Client Engagement & Negotiation: Acting as a senior contact for pricing discussions, leading negotiations to align client expectations with firm profitability. Profitability & Performance Analysis: Analyzing profitability, identifying trends and risks, and developing dashboards and tools. Operational Efficiency & Innovation: Collaborating to improve service delivery models and pricing processes. Team Leadership & Development: Managing and mentoring the pricing team, sharing best practices, and developing training. Financial Education & Awareness: Developing training for partners and teams to promote understanding of pricing principles and profitability drivers. Key Skills & Experience Extensive experience in pricing or financial analysis in a law firm or professional services environment. Proven leadership and management skills. Advanced financial modelling and Excel skills. Excellent communication and stakeholder engagement skills. Understanding of legal service delivery and client expectations. Familiarity with pricing tools and legal technology platforms is desirable. We are committed to diversity and inclusion, fostering an environment where all employees can thrive and be themselves. We value abilities and contributions regardless of background, gender, ethnicity, age, religion, sexual orientation, disability, or other protected characteristics.

Salary: 33,050 Location: Sydenham Store, London, SE26 4PU Contract type: Permanent Business area: Retail Closing date: 09 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience of the overall store People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00. What makes a great online manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Job Description: Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for S/4HANA Project Manager Lead to join our growing team. If you're passionate about engaging in the full lifecycle of SAP projects-from initial set up to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions. We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily. British Nationals are preferred, and we may consider other candidates on exceptional situation. We are looking for a seasoned SAP S/4HANA Project Manager to lead large-scale SAP transformation programs, ensuring timely, quality-driven delivery aligned with client expectations and program goals. The ideal candidate will bring extensive experience in managing multi-phase SAP S/4HANA implementations, coordinating diverse teams, and handling complex stakeholder landscapes. Key Responsibilities Lead end-to-end SAP S/4HANA project delivery using SAP Activate or equivalent methodology. Develop and manage detailed project plans, RAID logs, status reports, and steering committee packs. Manage cross-functional teams including SAP functional, technical, data, testing, and change resources. Act as the single point of contact for client stakeholders, internal delivery teams, and external vendors. Own and drive project governance, risk mitigation, change control, and escalation processes. Coordinate all stages of delivery including Discover, Explore, Realize, Deploy, and Hypercare. Ensure successful cutover, data migration, and business readiness for go-live events. Track financials, manage scope, control budget, and optimize resource utilization across the program. Required Experience Extensive SAP project management experience, including 2-3 full-cycle S/4HANA implementations. Proven ability to manage global and multi-country SAP rollouts. Strong understanding of core SAP modules (FICO, SD, MM, PP, etc.) and project integration touchpoints. Experience with hybrid delivery models (onshore/offshore, Agile/Waterfall). Excellent communication, negotiation, and leadership skills. Proficiency in project management tools (MS Project, Jira, Smartsheet, etc.). Experience working with Tier-1 system integrators and Fortune 500 clients. Leadership & Delivery Skills Excellent communication, stakeholder management, and issue resolution skills. Able to support inputs for steering meetings, present program health, and manage workstream-level escalations. Commercial acumen to manage scope, change control, and internal margin/profit targets. Collaborative leadership style - focused on building high-performing teams and nurturing client trust. Comfortable working under pressure and adapting to ambiguity in large enterprise environments. Stakeholder & Soft Skills Excellent communication, presentation, and storytelling skills - with comfort in C-level discussions. Experience managing diverse teams, mentoring junior consultants, and driving delivery excellence. Qualifications & Certifications PMP, Prince2, or SAP Activate Project Manager certification. Background in consulting firms like Deloitte, Accenture, EY, or Capgemini. Understanding of RISE with SAP, BTP integration, and cloud transformation programs. Familiarity with public sector, manufacturing, or life sciences industries. Why DXC Technology? At DXC Technology, we are committed to fostering a diverse, inclusive, and high-performing workplace where everyone feels valued and empowered. We offer competitive benefits, professional growth opportunities, and a collaborative environment. Employee Benefits: Flexible benefits package (customizable options including additional annual leave, private medical cover, dental, and travel insurance). Perks at Work-discounts on travel, dining, entertainment, and more. Opportunities for professional growth through cutting-edge SAP projects and training programs. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .

Job Summary: Division: Ticketmaster Line Manager: HR Director Contract Terms: 12 months FTC, full time 40 hours a week THE TEAM The HR Team works closely with Tech, Enterprise Product, Marketplace Product, Commercial, Ticketmaster Music, and Distributed Commerce business areas as well as the UK, Ireland, and Greece regions and help drive alignment on HR practices to achieve strategic business objectives while upholding Ticketmaster's core values. HR professionals on this team develop meaningful relationships with employees across the Tech-focused business areas and other key points of contact across Ticketmaster to foster equity and reinforce the continued adoption of HR best practices and delivery of business objectives. We drive evidence-based decision making, leveraging people data, feedback, and context to provide strategic guidance to business leads. THE JOB The HR Manager role is at the core of our HR Business Partner function. Working with teams, managers and key stakeholders to help build organisation and people capability, and shape and implement effective people strategies and activities within the organisation, this role has a strong understanding of Ticketmaster's culture, vision, mission, values, and strategic objectives and helps business deliver on these key components to Ticketmaster's success. The role's primary function is to build partnership with the business, to problem solve with them and, to help build long term team success. The role requires being solution oriented, able to understand business challenges, and through discussion and partnership, help to build those solutions. Additionally the role will be responsible for identifying the long term success factors for the teams it supports, in order to then be able to identify the changes needed to ensure the team is able to achieve its goals. This role leverages various Talent Management resources and tools together with the support of partners within the business. WHAT YOU WILL BE DOING Talent Management Partner with business leads on all aspects of talent management, organization design, role design, workforce planning, leadership development, and employee engagement. Work closely with the VP HR or HRD, hiring managers and Talent Acquisition, to establish and forecast people needs, establish staffing priorities, and manage related changes. Actively participate in leadership meetings for business areas to remain abreast of current and future departmental activities and generally understand the objectives of the business, and acts as partner on all people-related matters Oversee the on-boarding process for the business area and/or region Identify and evaluate turnover and retention focus areas to mitigate regrettable attrition Analyze employee survey results and work with business area to develop strategies based on feedback/results. Assist managers in identifying their talent and assessing/actioning learning needs and developmental opportunities Partner with the Learning & Development team in the design and facilitation of training and education programs linked to development plans Coach managers and employees on career development Partner with managers and Compensation on Job Levelling to ensure consistent and maintained levelling integrity. Take ownership and manage people data for the assigned client group. HR Partnership Partner with HR Team and business area leads related to promotions, bonus plans, and salary increases, including partnering with Compensation on employee compensation equity and positions in need of re-evaluation Oversee the delivery of the process for TM's performance management systems and compensation review programs for their divisions Partner with the employee experience team on the implementation and follow up from employee surveys Provide guidance on the creation of job descriptions and job analysis Help business areas ensure proper processing of employee status change requests and paperwork Oversee and provide guidance on company policies and procedures Be a point of escalation for complex questions that fall outside of standard policy Advocate and support use of Workday as a primary source of all HR Administration Partner with Equity team on the implementation of initiatives and advocate for Equity within our organization Utilize HR metrics as part of day-to-day HR activities Employee Relations Conduct investigations of employee relations issues and resolve according to law, company policy and precedent, escalating to HRD, North America Region, as needed Work in partnership with business leads on development and implementation of performance improvement plans as necessary, conflict resolution, up to and including terminations as appropriate Help ensure compliance with and communicate highlights to wider team of any legal or regulatory changes pertaining to labor, wage and hour, and employment laws, including manager communication/training HR Consultation Be the primary point of contact for assigned client groups/business areas to consult on routine and ad hoc questions around HR policy and people queries Review and advise on team design principles creating environments where people can thrive Review and advise on proposed people policies, providing the unique insight to how it can be operationalized Be a central point within the HR team to help advise on implementation of systems to improve people services Team Coordinate and/or help manage work amongst more junior members of the HR team Coach other members of the team by providing advice and guidance on HR philosophy and practice Manage day-to-day operations of the HR function, and provide input for problem solving, consistency and/or action planning Where applicable ensure development pathways and actively manage the performance of more junior members of the HR team WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 5 years of experience resolving complex employee relations issues Excellent interpersonal, verbal and written communication skills Excellent analytical, critical thinking, and problem-solving skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws Proficient with Microsoft Office Suite Proficient in Workday or similar HRIS YOU (BEHAVIOURAL SKILLS) Employee Engagement- An understanding of the key drivers of engagement and, what elements of the Talent Management system can impact those drivers. Talent Management- Focused mostly on dealing with active Performance/conduct Management or Sickness Absence. As you progress this will extend beyond these areas and include more preventative Talent Management practices and the increasing utilization of data to understand the overall Talent Management landscape and make data lead, evidence-based decisions to improve the employee experience and engagement. Consultation- Partnering with our business partners and other HR partners is a constant requirement and requires an ability to consult with people, understand their needs and wants and balance the constantly moving forces between different parts of the business. Each case will be unique but, as you develop in your career you will be able to identify the key variables in each scenario and learn how to balance the nuance with an equitable approach, engaging the right partners at the right time to deliver on the key outcomes. Accountability- To begin with this will be most evident in your ability to complete tasks on a consistent basis to a consistently good standard. As you progress you be able to handle an increasingly large, complex and varied workload, balancing the prioritization of that load and maintaining an equitable approach to it as well. Adaptability- You will have to deal with often competing priorities from client groups, with very different needs and sometimes culture. Shifting between those two worlds in a way that can balance efficiency of standard processes with bespoke outcomes. Problem Solving- The types of problems will be complex and you will be knowledgeable about the potential impacts on equity that your solutions can cause. Teamwork- You will have an awareness of the load on other members of the team and offer support when needed. You will lead on wider initiatives that can help the whole team and you will understand the load across the team and be able to help manage that load using your extensive knowledge and experience. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business . click apply for full job details