Why Greencore? We are a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We supply all of the major supermarkets in the UK. We also supply convenience and travel retail outlets, discounters, coffee shops, foodservice and other retailers. We have strong market positions in a range of categories including sandwiches, salads, sushi, chilled snacking, chilled ready meals, chilled soups and sauces, chilled quiche, ambient sauces and pickles, and frozen Yorkshire Puddings. In FY22 we manufactured 795m sandwiches and other food to go products, 127m chilled prepared meals, and 249m bottles of cooking sauces, pickles and condiments. We carry out more than 10,600 direct to store deliveries each day. We have 21 world-class manufacturing units across 16 locations in the UK, with industry-leading technology and supply chain capabilities. We generated revenues of 1.7bn in FY22 and employ approximately 14,000 people. We work hard to ensure that Greencore is a great place to work and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership - in fact, in the past year we've seen an 11% increase in the number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us, these could range from single password and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues with partners to ensure that the partners are providing us with excellent service in line with contractual obligations and for 3rd line support teams we are always looking for additional activity that can be moved to the service desk to improve the service to our end users The team work Monday-Friday 06:00 - 22:00, Saturday and Sunday 06:00-14:00, outside of these hours we operate an on call basis What you'll need: An outgoing positive customer serviced focused individual, with a methodical approach to problem solving You will enjoy working in a fast paced environment be process driven and enjoy working as part of a team Experience of user account administration, Microsoft Office 365, PC build and PC troubleshooting Previous IT Support experience and hungry for a career in IT A full clean UK drivers license and own your own car What you'll get in return: Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
Jul 30, 2025
Full time
Why Greencore? We are a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We supply all of the major supermarkets in the UK. We also supply convenience and travel retail outlets, discounters, coffee shops, foodservice and other retailers. We have strong market positions in a range of categories including sandwiches, salads, sushi, chilled snacking, chilled ready meals, chilled soups and sauces, chilled quiche, ambient sauces and pickles, and frozen Yorkshire Puddings. In FY22 we manufactured 795m sandwiches and other food to go products, 127m chilled prepared meals, and 249m bottles of cooking sauces, pickles and condiments. We carry out more than 10,600 direct to store deliveries each day. We have 21 world-class manufacturing units across 16 locations in the UK, with industry-leading technology and supply chain capabilities. We generated revenues of 1.7bn in FY22 and employ approximately 14,000 people. We work hard to ensure that Greencore is a great place to work and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership - in fact, in the past year we've seen an 11% increase in the number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us, these could range from single password and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues with partners to ensure that the partners are providing us with excellent service in line with contractual obligations and for 3rd line support teams we are always looking for additional activity that can be moved to the service desk to improve the service to our end users The team work Monday-Friday 06:00 - 22:00, Saturday and Sunday 06:00-14:00, outside of these hours we operate an on call basis What you'll need: An outgoing positive customer serviced focused individual, with a methodical approach to problem solving You will enjoy working in a fast paced environment be process driven and enjoy working as part of a team Experience of user account administration, Microsoft Office 365, PC build and PC troubleshooting Previous IT Support experience and hungry for a career in IT A full clean UK drivers license and own your own car What you'll get in return: Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
Customer Support Manager Department: Customer Support Employment Type: Permanent - Full Time Location: Milton Keynes Compensation: £50,000 / year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in service delivery across our software. You will work alongside the wider teams including Customer Experience Managers, Professional Services and Products teams, to name a few. You may often be supporting customers remotely; however, this role also has the requirement and expectation to travel across UK, IRE and on occasion overseas should the need arise. You will build strong relationships with Kinetic customers at all levels with the aim of ensuring customer satisfaction. You will have a consultative, customer-centric approach to the identification and implementation of solutions that meet the customer's needs Key Responsibilities The successful person is an essential part of the future success of this team. We're not the type of business who provides a set of rules, we trust our people, we provide meaningful goals and we let them fly. In this role you'll bring your personality, your flare for customer service and you'll likely enjoy and be able to deliver the following: • Manage the day-to-day operations of the customer support helpdesk, ensuring SLAs and OKRs are consistently met. • Lead, coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing). • Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas for improvement and inform product and process enhancements. • Collaborate with Product, Professional Services, and Customer Experience teams to ensure a seamless customer experience. • Prepare regular reports on team performance, customer satisfaction, and operational metrics. • Have a strong, confident presence which will help you to form strong relationships with both external and internal stakeholders • Ensure progress and satisfaction through NPS and CSAT scores, consulting with relevant colleagues if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines. • Understand any gaps in the market or improvements to products needed due to feedback from customers to drive evolution • Collaborate with the rest of the business team to share industry knowledge, customer feedback and new ideas. Skills, Knowledge and Expertise 3+ years of experience managing a customer support or helpdesk team, ideally in a SaaS or EdTech environment. Strong understanding of helpdesk platforms (e.g., Salesforce, Jira). Proven ability to lead and motivate teams in a fast-paced, customer-centric environment. Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is desirable. Familiarity with ITIL or other service management frameworks is a plus. A proven track record of achieving targets would be advantageous A background in EdTech or Higher Education is desirable, but not essential Demonstrated proficiency with Microsoft Office Suite Exceptional oral and written communication skills An individual with a curious, proactive nature, who is the voice of the customer Strong technical background and fluency with the ability to learn new products quickly Benefits As part of the Kinetic team, you will benefit from: Working for an organisation where people and culture genuinely matter. Excellent training and support with the opportunity for further professional development. Performance-related bonus scheme. 25 days annual holiday allowance plus bank holidays off. 2 wellbeing days a year to rest and recharge. Christmas shut-down period for a well-deserved break. Company contribution to pension. A flexible benefits package, which is customisable by you. You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more! Kinetic provides excellent working environments at its offices, including kitchens with free breakfast, tea, coffee, and refreshments. Our social committee organises activities and events throughout the year, and you'll have the opportunity to do charitable work within the local community. Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.
Jul 30, 2025
Full time
Customer Support Manager Department: Customer Support Employment Type: Permanent - Full Time Location: Milton Keynes Compensation: £50,000 / year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in service delivery across our software. You will work alongside the wider teams including Customer Experience Managers, Professional Services and Products teams, to name a few. You may often be supporting customers remotely; however, this role also has the requirement and expectation to travel across UK, IRE and on occasion overseas should the need arise. You will build strong relationships with Kinetic customers at all levels with the aim of ensuring customer satisfaction. You will have a consultative, customer-centric approach to the identification and implementation of solutions that meet the customer's needs Key Responsibilities The successful person is an essential part of the future success of this team. We're not the type of business who provides a set of rules, we trust our people, we provide meaningful goals and we let them fly. In this role you'll bring your personality, your flare for customer service and you'll likely enjoy and be able to deliver the following: • Manage the day-to-day operations of the customer support helpdesk, ensuring SLAs and OKRs are consistently met. • Lead, coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing). • Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas for improvement and inform product and process enhancements. • Collaborate with Product, Professional Services, and Customer Experience teams to ensure a seamless customer experience. • Prepare regular reports on team performance, customer satisfaction, and operational metrics. • Have a strong, confident presence which will help you to form strong relationships with both external and internal stakeholders • Ensure progress and satisfaction through NPS and CSAT scores, consulting with relevant colleagues if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines. • Understand any gaps in the market or improvements to products needed due to feedback from customers to drive evolution • Collaborate with the rest of the business team to share industry knowledge, customer feedback and new ideas. Skills, Knowledge and Expertise 3+ years of experience managing a customer support or helpdesk team, ideally in a SaaS or EdTech environment. Strong understanding of helpdesk platforms (e.g., Salesforce, Jira). Proven ability to lead and motivate teams in a fast-paced, customer-centric environment. Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is desirable. Familiarity with ITIL or other service management frameworks is a plus. A proven track record of achieving targets would be advantageous A background in EdTech or Higher Education is desirable, but not essential Demonstrated proficiency with Microsoft Office Suite Exceptional oral and written communication skills An individual with a curious, proactive nature, who is the voice of the customer Strong technical background and fluency with the ability to learn new products quickly Benefits As part of the Kinetic team, you will benefit from: Working for an organisation where people and culture genuinely matter. Excellent training and support with the opportunity for further professional development. Performance-related bonus scheme. 25 days annual holiday allowance plus bank holidays off. 2 wellbeing days a year to rest and recharge. Christmas shut-down period for a well-deserved break. Company contribution to pension. A flexible benefits package, which is customisable by you. You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more! Kinetic provides excellent working environments at its offices, including kitchens with free breakfast, tea, coffee, and refreshments. Our social committee organises activities and events throughout the year, and you'll have the opportunity to do charitable work within the local community. Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.
Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: 30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries. About the role: To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essential Requirements: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role.
Jul 30, 2025
Full time
Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: 30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries. About the role: To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essential Requirements: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role.
ROYAL COLLEGE OF PATHOLOGISTS
Tower Hamlets, London
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
Jul 30, 2025
Full time
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity As part of the Financial Risk team, deliver an effective risk oversight programme including market risk, liquidity risk, counterparty credit risk, and ESG oversight Produce regular and ad hoc risk reporting and analysis to support the Financial Risk governance committees and fund boards Monitor of risk limits and thresholds, and perform risk assessments Identify and develop new, and enhance existing Financial Risk processes Partner with stakeholders to support, maintain, and enhance the risk management tools used by the Financial Risk team Partner with IT to develop and implement enhancements and new functionality to systems that enable the assessment, monitoring, and reporting of risk Build and maintain strong relationships between the Financial Risk team and other teams within Janus Henderson Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Excellent analytical skills, with a strong understanding of risk measures and methodologies and regulatory practice in risk management, covering market, liquidity, counterparty and ESG risks Knowledge and understanding of risk models such as MSCI RiskMetrics Ability to work with large data sets, producing metrics and other analytics for reporting and analysis, and the ability to present results Ability to communicate complex concepts and methodologies to a wide range of stakeholders, both written and verbal Strong organisational skills and attention to detail Proactive and self-sufficient attitude, and team-oriented Excellent MS Office skills Nice to have skills Professional qualifications Coding languages such as python and SQL Strong knowledge and experience with risk management practices across different asset classes, and investment strategies gained from previous investment management industry experience Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Jul 30, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity As part of the Financial Risk team, deliver an effective risk oversight programme including market risk, liquidity risk, counterparty credit risk, and ESG oversight Produce regular and ad hoc risk reporting and analysis to support the Financial Risk governance committees and fund boards Monitor of risk limits and thresholds, and perform risk assessments Identify and develop new, and enhance existing Financial Risk processes Partner with stakeholders to support, maintain, and enhance the risk management tools used by the Financial Risk team Partner with IT to develop and implement enhancements and new functionality to systems that enable the assessment, monitoring, and reporting of risk Build and maintain strong relationships between the Financial Risk team and other teams within Janus Henderson Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Excellent analytical skills, with a strong understanding of risk measures and methodologies and regulatory practice in risk management, covering market, liquidity, counterparty and ESG risks Knowledge and understanding of risk models such as MSCI RiskMetrics Ability to work with large data sets, producing metrics and other analytics for reporting and analysis, and the ability to present results Ability to communicate complex concepts and methodologies to a wide range of stakeholders, both written and verbal Strong organisational skills and attention to detail Proactive and self-sufficient attitude, and team-oriented Excellent MS Office skills Nice to have skills Professional qualifications Coding languages such as python and SQL Strong knowledge and experience with risk management practices across different asset classes, and investment strategies gained from previous investment management industry experience Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Job description Agile Product Delivery Manager Contract Type: Permanent Location: London or Newcastle Salary: London c£74,355 Newcastle c65,060 plus civil service employer pension contribution of 28%. A higher base salary may be available for exceptional applicants. A minimum of 2 days a week based in the office is expected. Nationality Requirement: • UK Nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a permanent basis. Please contact the HR Service desk ( ) should you have any questions on your nationality eligibility. Introduction: Agile Product Delivery Manager is a role within the NAO's Digital Services (DS) function. With responsibility for ensuring their digital products provide value and achieve the right outcomes by balancing user and business needs. The post holder will be responsible for leading products through different phases of the product lifecycle, from discovery, through development, delivery and continuous improvement, to retirement. The post holder will also be accountable for the effective delivery of these products and services, which could be complex and high risk. This role requires a strong background in Agile methodologies, technical project management, and cross-functional team leadership. You will work closely with engineering, DevOps, QA, and architecture teams to ensure timely, high-quality, and scalable product delivery. This role reports into the Head of Audit Technology. The postholder is expected to matrix manage a range of architects, engineers, analysts, and external supplier teams. This role requires regular attendance at the NAO's office either in Victoria, London, or at the office in Newcastle. Responsibilities of the role: Technical Delivery Leadership •Own the successful delivery of technical solutions from the initial concept phase through to deployment, ensuring that all initiatives are in alignment with architectural and business goals. •Work in close collaboration with architectural, engineering and operation leads to define comprehensive delivery plans, establish technical milestones, and develop effective release strategies. •Act as the primary point of accountability for delivery outcomes, balancing speed, quality, and technical debt. Agile Execution •Facilitate Agile ceremonies (sprint planning, daily stand-ups, backlog refinement, retrospectives) with a focus on delivering high-quality technical outcomes. •Ensure that user stories are well-defined, technically feasible, and appropriately prioritized. •Foster a culture of continuous improvement by encouraging experimentation, feedback loops, and iterative delivery. •Translate product requirements into actionable technical tasks and delivery roadmaps. Cross-Functional Collaboration •Work closely with delivery managers, architects, developers, QA, and operational engineers to ensure alignment across all stages of the delivery lifecycle. •Coordinate with external vendors or third-party teams when necessary to manage integrations or dependencies. •Act as a bridge between technical teams and business stakeholders, ensuring clear communication and shared understanding. Operational Delivery & Vendor Management •Manage supplier contracts and project/product financials to support successful IT product delivery. •Lead the creation and evaluation of Statements of Work and supplier proposals. •Drive governance through project boards, delivering business cases and executive updates. DevOps & CI/CD Enablement •Collaborate with teams to implement and maintain robust pipelines that support frequent, reliable, and automated deployments. •Promote infrastructure-as-code, automated testing, and monitoring practices to improve delivery speed and system resilience. •Support the adoption of modern DevOps tools and practices across delivery teams. Quality & Compliance •Ensure that all deliverables meet internal quality standards and external compliance requirements (e.g., security, data privacy, accessibility). •Champion test automation, code reviews, and performance testing as integral parts of the delivery process. •Work with QA and security teams to embed quality and compliance into the development lifecycle. Technical Metrics & Reporting •Define and track key delivery metrics such as velocity, lead time, deployment frequency, and change failure rate. •Use data to identify bottlenecks, forecast delivery timelines, and inform decision-making. •Provide regular updates to senior leadership on delivery progress, risks, and mitigation plans. Risk and Issue Management •Proactively identify technical and delivery risks, assess their impact, and develop mitigation strategies. •Manage dependencies across teams, systems, and external partners to ensure smooth delivery flow. •Maintain a delivery risk register and escalate issues when necessary to avoid delivery delays. Key skills / competencies required The skill sets listed also include the corresponding skill level (awareness, working, practitioner, expert): •Agile and Lean practices: You can coach and lead teams in Agile and Lean good practices, creating and tailoring the right approach for a team while challenging, evaluating and iterating the approach through the lifecycle. (Skill Level: Practitioner) •Applying user-centred insights: You can use user insights to represent users in internal discussions, advocating for research to be completed with all types of users for the product or service. You use user needs to agree the work that needs to be done and determine priorities with the team. (Skill Level: Practitioner) •Communicating between the technical and non-technical: You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can identify the needs of business and technical stakeholders and effectively manage stakeholder expectations. (Skill level: Expert) •Creating value for money: You can advocate for user needs while ensuring this is balanced against cost and value for the organisation. You can determine the benefit of a product and persuade others it's the right product to use, communicating business-value propositions and helping others make value-based decisions to direct development. (Skill Level: Practitioner) •Lifecycle management: You can work and consult with the right people at the right time to move through the life cycle and deliver value, using evidence to decide when a team should continue, change direction or stop. You can identify tools and techniques required at different phases of the life cycle and guide colleagues and stakeholders through these phases. (Skill Level: Practitioner) •Maintaining delivery momentum: You can facilitate the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies including where ownership exists outside the team. (Skill level: Practitioner) •Managing Product Outcomes: You can lead teams to create effective methods for measuring product outcomes, advocating for data-driven decision making and helping others to prioritise to make better choices. You use data to drive continuous improvement, increasing quality and user experience while identifying opportunities to share and connect product data. (Skill Level: Practitioner) •Product Management: You can set the strategy and vision for your products, collaborating with others and creating a prioritised roadmap to use to discuss product strategy at all levels. (Skill Level: Practitioner) Experience •Minimum of 5 years in Agile delivery or technical project management roles, with a demonstrated ability to lead cross-functional teams in delivering complex software solutions. Experience should include managing full product lifecycles from discovery through to deployment, and continuous Improvement. •Strong understanding of modern software development practices and architectures, including microservices, RESTful APIs, cloud-native applications, and distributed systems. Ability to engage in technical discussions with engineers and architects, and make informed decisions on delivery trade-offs. •Deep familiarity with Agile frameworks such as Scrum, Kanban, and SAFe. Proven ability to tailor Agile practices to suit team maturity and project context, while maintaining a focus on iterative delivery, continuous feedback, and value-driven outcomes. •Hands-on experience with Agile project and delivery tools such as Jira, Confluence, Azure DevOps, or similar platforms. Comfortable configuring boards, workflows, and dashboards to support transparency and delivery tracking. •Demonstrated success in leading multidisciplinary teams, including developers, QA engineers, DevOps, and UX designers. Skilled at fostering collaboration, resolving conflicts, and aligning team efforts with strategic goals. The deadline for applications is About the National Audit Office The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects, and activities. We report directly to Parliament . click apply for full job details
Jul 29, 2025
Full time
Job description Agile Product Delivery Manager Contract Type: Permanent Location: London or Newcastle Salary: London c£74,355 Newcastle c65,060 plus civil service employer pension contribution of 28%. A higher base salary may be available for exceptional applicants. A minimum of 2 days a week based in the office is expected. Nationality Requirement: • UK Nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a permanent basis. Please contact the HR Service desk ( ) should you have any questions on your nationality eligibility. Introduction: Agile Product Delivery Manager is a role within the NAO's Digital Services (DS) function. With responsibility for ensuring their digital products provide value and achieve the right outcomes by balancing user and business needs. The post holder will be responsible for leading products through different phases of the product lifecycle, from discovery, through development, delivery and continuous improvement, to retirement. The post holder will also be accountable for the effective delivery of these products and services, which could be complex and high risk. This role requires a strong background in Agile methodologies, technical project management, and cross-functional team leadership. You will work closely with engineering, DevOps, QA, and architecture teams to ensure timely, high-quality, and scalable product delivery. This role reports into the Head of Audit Technology. The postholder is expected to matrix manage a range of architects, engineers, analysts, and external supplier teams. This role requires regular attendance at the NAO's office either in Victoria, London, or at the office in Newcastle. Responsibilities of the role: Technical Delivery Leadership •Own the successful delivery of technical solutions from the initial concept phase through to deployment, ensuring that all initiatives are in alignment with architectural and business goals. •Work in close collaboration with architectural, engineering and operation leads to define comprehensive delivery plans, establish technical milestones, and develop effective release strategies. •Act as the primary point of accountability for delivery outcomes, balancing speed, quality, and technical debt. Agile Execution •Facilitate Agile ceremonies (sprint planning, daily stand-ups, backlog refinement, retrospectives) with a focus on delivering high-quality technical outcomes. •Ensure that user stories are well-defined, technically feasible, and appropriately prioritized. •Foster a culture of continuous improvement by encouraging experimentation, feedback loops, and iterative delivery. •Translate product requirements into actionable technical tasks and delivery roadmaps. Cross-Functional Collaboration •Work closely with delivery managers, architects, developers, QA, and operational engineers to ensure alignment across all stages of the delivery lifecycle. •Coordinate with external vendors or third-party teams when necessary to manage integrations or dependencies. •Act as a bridge between technical teams and business stakeholders, ensuring clear communication and shared understanding. Operational Delivery & Vendor Management •Manage supplier contracts and project/product financials to support successful IT product delivery. •Lead the creation and evaluation of Statements of Work and supplier proposals. •Drive governance through project boards, delivering business cases and executive updates. DevOps & CI/CD Enablement •Collaborate with teams to implement and maintain robust pipelines that support frequent, reliable, and automated deployments. •Promote infrastructure-as-code, automated testing, and monitoring practices to improve delivery speed and system resilience. •Support the adoption of modern DevOps tools and practices across delivery teams. Quality & Compliance •Ensure that all deliverables meet internal quality standards and external compliance requirements (e.g., security, data privacy, accessibility). •Champion test automation, code reviews, and performance testing as integral parts of the delivery process. •Work with QA and security teams to embed quality and compliance into the development lifecycle. Technical Metrics & Reporting •Define and track key delivery metrics such as velocity, lead time, deployment frequency, and change failure rate. •Use data to identify bottlenecks, forecast delivery timelines, and inform decision-making. •Provide regular updates to senior leadership on delivery progress, risks, and mitigation plans. Risk and Issue Management •Proactively identify technical and delivery risks, assess their impact, and develop mitigation strategies. •Manage dependencies across teams, systems, and external partners to ensure smooth delivery flow. •Maintain a delivery risk register and escalate issues when necessary to avoid delivery delays. Key skills / competencies required The skill sets listed also include the corresponding skill level (awareness, working, practitioner, expert): •Agile and Lean practices: You can coach and lead teams in Agile and Lean good practices, creating and tailoring the right approach for a team while challenging, evaluating and iterating the approach through the lifecycle. (Skill Level: Practitioner) •Applying user-centred insights: You can use user insights to represent users in internal discussions, advocating for research to be completed with all types of users for the product or service. You use user needs to agree the work that needs to be done and determine priorities with the team. (Skill Level: Practitioner) •Communicating between the technical and non-technical: You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can identify the needs of business and technical stakeholders and effectively manage stakeholder expectations. (Skill level: Expert) •Creating value for money: You can advocate for user needs while ensuring this is balanced against cost and value for the organisation. You can determine the benefit of a product and persuade others it's the right product to use, communicating business-value propositions and helping others make value-based decisions to direct development. (Skill Level: Practitioner) •Lifecycle management: You can work and consult with the right people at the right time to move through the life cycle and deliver value, using evidence to decide when a team should continue, change direction or stop. You can identify tools and techniques required at different phases of the life cycle and guide colleagues and stakeholders through these phases. (Skill Level: Practitioner) •Maintaining delivery momentum: You can facilitate the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies including where ownership exists outside the team. (Skill level: Practitioner) •Managing Product Outcomes: You can lead teams to create effective methods for measuring product outcomes, advocating for data-driven decision making and helping others to prioritise to make better choices. You use data to drive continuous improvement, increasing quality and user experience while identifying opportunities to share and connect product data. (Skill Level: Practitioner) •Product Management: You can set the strategy and vision for your products, collaborating with others and creating a prioritised roadmap to use to discuss product strategy at all levels. (Skill Level: Practitioner) Experience •Minimum of 5 years in Agile delivery or technical project management roles, with a demonstrated ability to lead cross-functional teams in delivering complex software solutions. Experience should include managing full product lifecycles from discovery through to deployment, and continuous Improvement. •Strong understanding of modern software development practices and architectures, including microservices, RESTful APIs, cloud-native applications, and distributed systems. Ability to engage in technical discussions with engineers and architects, and make informed decisions on delivery trade-offs. •Deep familiarity with Agile frameworks such as Scrum, Kanban, and SAFe. Proven ability to tailor Agile practices to suit team maturity and project context, while maintaining a focus on iterative delivery, continuous feedback, and value-driven outcomes. •Hands-on experience with Agile project and delivery tools such as Jira, Confluence, Azure DevOps, or similar platforms. Comfortable configuring boards, workflows, and dashboards to support transparency and delivery tracking. •Demonstrated success in leading multidisciplinary teams, including developers, QA engineers, DevOps, and UX designers. Skilled at fostering collaboration, resolving conflicts, and aligning team efforts with strategic goals. The deadline for applications is About the National Audit Office The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects, and activities. We report directly to Parliament . click apply for full job details
Full-time OR Part-time ( 4 days a week) About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe , with a gross book value $58bn . We are known as "The Monthly Dividend Company " and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years. The European portfolio, including the UK, has grown significantly since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over €11bn, and 483 distinct properties. A great in-house opportunity within one of the largest Real Estate Investment Trust s in the world as we rapidly expand into the European markets . In t his challenging role you will gain a wide expos ure to the company and the senior management , whilst facing unique challenges and new countries. Position Overview: The Director, Governance & Corporate Secretariat, Europe will build and lead our Governance and Corporate Secretariat function for the region as we continue to grow internationally. The role has the following key areas of focus: • Manage internal secretariat team and manage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . • Maintain governance best practices to support sustainable business expansion including the development of desktop procedures . • Ensure alignment with Global Group Governance and Corporate Secretariat . • Serve as a director of the statutory boards of directors of the European subsidiaries, as needed . • Oversee Netherlands office management and manage Netherlands team assistant . • Collaborate with global teams for the establishment of new EU offices and/or new country entry for investments . As part of European leadership based in the Netherlands, the Director, Governance & Corporate Secretariat will help maintain and shape the overall strategy and capabilities to grow the business in Continental Europe and the United Kingdom. The Director, Governance & Corporate Secretariat will report into the Senior Vice President, Associate General Counsel and Assistant Secretary managing global corporate governance matters who is based out of the U.S. The position will work closely with the U.S. and European legal team s , U.S. and European leadership team s , and global Finance and tax team s . Key Responsibilities: Leadership Instils the highest standards of integrity and professionalism. Builds relationships across functional groups and geographies; works as "One Team." Cultivates an inclusive, collegial, and high-performing culture. Pushes to decisions/conclusions amidst ambiguity. Corporate Secretariat and Governance M anage internal secretariat team (including m anag ing U.K. - based company secretary and legal analysts and Netherlands-based legal analysts) . M anage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . M anage a corporate secretariat function for the Group's European companies (including the United Kingdom) including internalising, as possible, the external corporate secretariat services . Maintain a secretariat that is cost-effective and scalable including the development of policies and procedures that can scale with the company and oversee the maintenance of the company's global entity management database . Create and Maintain the budget for cosec related costs . Review and approve corporate invoices in Yardi . Develop further international corporate secretary function for new geographies in Europe . Governance thought leadership internally and externally . Assist in adopting and developing governance practices, policies , and procedures for the European region (including of the UK region) . Internal and external stakeholder management, including advisers, auditors, board members, notaries, lawyers, regulatory authorities . Advancing and managing corporate business including transaction planning and execution, document review, board and shareholder meetings, resolutions, reports, filings , etc Monitor regulatory developments and manage regulatory relations . Organise and maintain (as well as oversee the organisation and maintenance) of corporate records. Perform other duties as assigned . As needed, international travel (inclusive of overnight stays) will be required (up to 25%), including to the company's London office, to attend board meetings and to visit new jurisdictions the company enters or considers entering . Candidate R equire ments Knowledge, Skills, and Abilities M ust hav e for the role : Suitable corporate legal and company secretariat experience gained in either a Corporate Service Provider OR an International Law firm. International company secretariat experience working as a minimum within the Netherlands and UK jurisdictions , with the ability to cover new international market s , understanding their difference and nuances . Experience managing and coaching a team. University degree in law (civil, notary , or fiscal) (or equivalent work experience) . Ability to effectively present information to Executive Management . Accurate, strong organisational skills, able to work independently and as a team . Fluent (spoken and written) in English . Proficiency in Microsoft Excel, PowerPoint , and Word . Desirable but not essential: Fluent in Dutch (spoken and written) . R eal estate industry experience . Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions , creating a lasting positive impact on communities. Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background. What we offer: Competitive compensation and benefits package. The opportunity to join a stable, successful organi s ation, AND make your mark on our European expansion currently in more of a "start-up" mode. The working hours and effort of our role will vary. We support work-life balance, with an understanding that the work of this role does not conform to a steady pace - there will be peaks and valleys to the amount of effort required for this role. What to expect after you apply: First call: If your application matches the role, then it's time to put a voice to the name! We'll call you to set up a phone conversation with one of our Talent Partners Manager Screen: You will have the opportunity to discuss the role and your qualifications with the direct hiring manager. In this interview, we want to know more about you - what excites you about joining Realty Income, and how can you help us solve global challenges. Second interview: You'll meet with several of our team members at various levels. We'll dive into your potential role, showing you how you will fit into your team and contribute to our vision. The final decision: If you are the selected candidate, we will present you with an employment contract for your review and signature. Pre-Employment Screening: If you choose to sign the employment contract, this contract may be contingent upon successful completion of a VOG and other pre-employment screening checks by a third party as permitted by applicable law.
Jul 29, 2025
Full time
Full-time OR Part-time ( 4 days a week) About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe , with a gross book value $58bn . We are known as "The Monthly Dividend Company " and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years. The European portfolio, including the UK, has grown significantly since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over €11bn, and 483 distinct properties. A great in-house opportunity within one of the largest Real Estate Investment Trust s in the world as we rapidly expand into the European markets . In t his challenging role you will gain a wide expos ure to the company and the senior management , whilst facing unique challenges and new countries. Position Overview: The Director, Governance & Corporate Secretariat, Europe will build and lead our Governance and Corporate Secretariat function for the region as we continue to grow internationally. The role has the following key areas of focus: • Manage internal secretariat team and manage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . • Maintain governance best practices to support sustainable business expansion including the development of desktop procedures . • Ensure alignment with Global Group Governance and Corporate Secretariat . • Serve as a director of the statutory boards of directors of the European subsidiaries, as needed . • Oversee Netherlands office management and manage Netherlands team assistant . • Collaborate with global teams for the establishment of new EU offices and/or new country entry for investments . As part of European leadership based in the Netherlands, the Director, Governance & Corporate Secretariat will help maintain and shape the overall strategy and capabilities to grow the business in Continental Europe and the United Kingdom. The Director, Governance & Corporate Secretariat will report into the Senior Vice President, Associate General Counsel and Assistant Secretary managing global corporate governance matters who is based out of the U.S. The position will work closely with the U.S. and European legal team s , U.S. and European leadership team s , and global Finance and tax team s . Key Responsibilities: Leadership Instils the highest standards of integrity and professionalism. Builds relationships across functional groups and geographies; works as "One Team." Cultivates an inclusive, collegial, and high-performing culture. Pushes to decisions/conclusions amidst ambiguity. Corporate Secretariat and Governance M anage internal secretariat team (including m anag ing U.K. - based company secretary and legal analysts and Netherlands-based legal analysts) . M anage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . M anage a corporate secretariat function for the Group's European companies (including the United Kingdom) including internalising, as possible, the external corporate secretariat services . Maintain a secretariat that is cost-effective and scalable including the development of policies and procedures that can scale with the company and oversee the maintenance of the company's global entity management database . Create and Maintain the budget for cosec related costs . Review and approve corporate invoices in Yardi . Develop further international corporate secretary function for new geographies in Europe . Governance thought leadership internally and externally . Assist in adopting and developing governance practices, policies , and procedures for the European region (including of the UK region) . Internal and external stakeholder management, including advisers, auditors, board members, notaries, lawyers, regulatory authorities . Advancing and managing corporate business including transaction planning and execution, document review, board and shareholder meetings, resolutions, reports, filings , etc Monitor regulatory developments and manage regulatory relations . Organise and maintain (as well as oversee the organisation and maintenance) of corporate records. Perform other duties as assigned . As needed, international travel (inclusive of overnight stays) will be required (up to 25%), including to the company's London office, to attend board meetings and to visit new jurisdictions the company enters or considers entering . Candidate R equire ments Knowledge, Skills, and Abilities M ust hav e for the role : Suitable corporate legal and company secretariat experience gained in either a Corporate Service Provider OR an International Law firm. International company secretariat experience working as a minimum within the Netherlands and UK jurisdictions , with the ability to cover new international market s , understanding their difference and nuances . Experience managing and coaching a team. University degree in law (civil, notary , or fiscal) (or equivalent work experience) . Ability to effectively present information to Executive Management . Accurate, strong organisational skills, able to work independently and as a team . Fluent (spoken and written) in English . Proficiency in Microsoft Excel, PowerPoint , and Word . Desirable but not essential: Fluent in Dutch (spoken and written) . R eal estate industry experience . Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions , creating a lasting positive impact on communities. Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background. What we offer: Competitive compensation and benefits package. The opportunity to join a stable, successful organi s ation, AND make your mark on our European expansion currently in more of a "start-up" mode. The working hours and effort of our role will vary. We support work-life balance, with an understanding that the work of this role does not conform to a steady pace - there will be peaks and valleys to the amount of effort required for this role. What to expect after you apply: First call: If your application matches the role, then it's time to put a voice to the name! We'll call you to set up a phone conversation with one of our Talent Partners Manager Screen: You will have the opportunity to discuss the role and your qualifications with the direct hiring manager. In this interview, we want to know more about you - what excites you about joining Realty Income, and how can you help us solve global challenges. Second interview: You'll meet with several of our team members at various levels. We'll dive into your potential role, showing you how you will fit into your team and contribute to our vision. The final decision: If you are the selected candidate, we will present you with an employment contract for your review and signature. Pre-Employment Screening: If you choose to sign the employment contract, this contract may be contingent upon successful completion of a VOG and other pre-employment screening checks by a third party as permitted by applicable law.
COOPER LOMAZ RECRUITMENT LTD
Peterborough, Cambridgeshire
Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: 19.87 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week Shifts: Late evening / night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota) Start: ASAP Are you an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally. What You'll Be Doing: Providing 1st and 2nd line technical support to internal users across various regions Handling and resolving a wide range of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating issues when needed What We're Looking For: Previous experience in a 1st line support or IT service desk environment Strong knowledge of Windows OS and Google Workspace Confident communicator with excellent customer service skills Comfortable working late evening and night shifts, including weekends on a rotation Experience with hardware builds or desktop support is desirable This is an excellent opportunity for a motivated Service Desk Analyst who is looking to work with a supportive team in a role that offers both challenge and growth. Apply now to secure your interview and start date.
Jul 29, 2025
Contractor
Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: 19.87 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week Shifts: Late evening / night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota) Start: ASAP Are you an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally. What You'll Be Doing: Providing 1st and 2nd line technical support to internal users across various regions Handling and resolving a wide range of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating issues when needed What We're Looking For: Previous experience in a 1st line support or IT service desk environment Strong knowledge of Windows OS and Google Workspace Confident communicator with excellent customer service skills Comfortable working late evening and night shifts, including weekends on a rotation Experience with hardware builds or desktop support is desirable This is an excellent opportunity for a motivated Service Desk Analyst who is looking to work with a supportive team in a role that offers both challenge and growth. Apply now to secure your interview and start date.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The candidate will need significant experience with the primary focus of the role being on asset allocation research within the Multi-Asset team, working with colleagues to develop well-considered investment views for implementation by the portfolio managers There may be some additional responsibilities for further supporting the team's portfolio managers in a range of areas, particularly in communicating investment views to clients. The team manages an array of funds, model portfolio services and advisory accounts with varying risk tolerances and methods of implementation The candidate will need a strong interest in financial markets and economics, and have the flexibility to research a range of different asset classes within the team's frameworks The candidate should have the immediate ability to contribute effectively within a collegiate environment but with an ability to research independently and contribute to the improvement of investment frameworks You will be required to conduct research into a range of asset classes, including equities, fixed income, currencies and commodities, considering both macroeconomic and market-based factors in line with the team's approach, and also to improve analytical frameworks used for making both tactical and strategic asset allocation decisions You will be expected to generate investment views for potential implementation in client mandates in support of the portfolio managers, in areas such as regional equity tilts, credit rating preferences and currency hedging decisions Communication of investment views and the broader macroeconomic and market backdrop to internal stakeholders, clients and the press will also be a key component of the role. This will include producing and presenting research for the multi-asset team's weekly and monthly asset allocation research and markets update meetings You will produce written content for communication to both clients and the press on market and economic topics and events, and produce performance and market commentaries for client reports across a range of mandates You may also be asked to help with both regular and ad hoc day-to-day tasks involved in the management of client mandates, such as generating performance reports and writing commentaries Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills A deep interest in the markets and macroeconomic research process involving independent, autonomous analysis to arrive at relevant investment implications - please note this is not a portfolio management role A strong drive to push beyond the first level in trying to understand what is driving markets day-to-day - you will be expected to work with a reasonable degree of independence and to problem solve effectively Experience in constructing econometric models Experience in researching either equity markets or fixed income and currencies from a top-down, asset allocation perspective The flexibility to cover the whole breadth of asset classes (equities, fixed income, currencies & commodities) - the team operate as generalists, and each member is expected to provide challenge across the full spectrum of asset classes covered The ability to adapt to and develop the team's analysis frameworks An understanding of the key instruments through which multi-asset portfolios are implemented, such as funds, ETFs, individual equities, individual bonds, futures forwards, and other derivatives Experience in obtaining and manipulating market and economic data within complex spreadsheets Good communication skills - you will be expected to deliver frequent research output in a range of formats, including both presentations and written content Nice to have skills Experience of researching across all of equities, fixed income, currencies & commodities, covering both developed and emerging market regions Experience of working with portfolio managers Experience of using Bloomberg and LSEG products for retrieving and manipulating data Experience in the Python programming language Language skills - we have clients around the world that need to be communicated with Investment areas Has responsibility for contributing views for implementation in portfolios within the Multi-Asset and Solutions space. Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Jul 29, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The candidate will need significant experience with the primary focus of the role being on asset allocation research within the Multi-Asset team, working with colleagues to develop well-considered investment views for implementation by the portfolio managers There may be some additional responsibilities for further supporting the team's portfolio managers in a range of areas, particularly in communicating investment views to clients. The team manages an array of funds, model portfolio services and advisory accounts with varying risk tolerances and methods of implementation The candidate will need a strong interest in financial markets and economics, and have the flexibility to research a range of different asset classes within the team's frameworks The candidate should have the immediate ability to contribute effectively within a collegiate environment but with an ability to research independently and contribute to the improvement of investment frameworks You will be required to conduct research into a range of asset classes, including equities, fixed income, currencies and commodities, considering both macroeconomic and market-based factors in line with the team's approach, and also to improve analytical frameworks used for making both tactical and strategic asset allocation decisions You will be expected to generate investment views for potential implementation in client mandates in support of the portfolio managers, in areas such as regional equity tilts, credit rating preferences and currency hedging decisions Communication of investment views and the broader macroeconomic and market backdrop to internal stakeholders, clients and the press will also be a key component of the role. This will include producing and presenting research for the multi-asset team's weekly and monthly asset allocation research and markets update meetings You will produce written content for communication to both clients and the press on market and economic topics and events, and produce performance and market commentaries for client reports across a range of mandates You may also be asked to help with both regular and ad hoc day-to-day tasks involved in the management of client mandates, such as generating performance reports and writing commentaries Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills A deep interest in the markets and macroeconomic research process involving independent, autonomous analysis to arrive at relevant investment implications - please note this is not a portfolio management role A strong drive to push beyond the first level in trying to understand what is driving markets day-to-day - you will be expected to work with a reasonable degree of independence and to problem solve effectively Experience in constructing econometric models Experience in researching either equity markets or fixed income and currencies from a top-down, asset allocation perspective The flexibility to cover the whole breadth of asset classes (equities, fixed income, currencies & commodities) - the team operate as generalists, and each member is expected to provide challenge across the full spectrum of asset classes covered The ability to adapt to and develop the team's analysis frameworks An understanding of the key instruments through which multi-asset portfolios are implemented, such as funds, ETFs, individual equities, individual bonds, futures forwards, and other derivatives Experience in obtaining and manipulating market and economic data within complex spreadsheets Good communication skills - you will be expected to deliver frequent research output in a range of formats, including both presentations and written content Nice to have skills Experience of researching across all of equities, fixed income, currencies & commodities, covering both developed and emerging market regions Experience of working with portfolio managers Experience of using Bloomberg and LSEG products for retrieving and manipulating data Experience in the Python programming language Language skills - we have clients around the world that need to be communicated with Investment areas Has responsibility for contributing views for implementation in portfolios within the Multi-Asset and Solutions space. Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Our Business Operations teams are made up of talented individuals who help support the business's overall running. Each team plays an integral part to improve the efficiency and productivity of Featurespace. Currently, our Business Operations teams are based in Cambridge, London, and Atlanta. Our Business Operations teams are split into several functions: HR and Talent Finance IT Legal, Risk and Compliance Operations What we look for Some examples of the roles we typically hire for are below: Accounts Payable Assistant Associate General Counsel Talent Acquisition Partner Office Manager Service Desk Analyst Plus many more If you are interested about pursuing a career at Featurespace, please register your details below. If you think you're a good fit for any of the areas above, we would love to hear from you. If you have any questions or queries regarding roles in Product, SME, or life at Featurespace generally, please contact Featurespace Job Application Privacy Notice Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the "Data Protection Legislation") and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation. This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants. The Data Controller is Featurespace Ltd., 140 Cambridge Science Park,MiltonRoad,Cambridge, CB4 0GF,United Kingdom. Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner's Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.
Jul 29, 2025
Full time
Our Business Operations teams are made up of talented individuals who help support the business's overall running. Each team plays an integral part to improve the efficiency and productivity of Featurespace. Currently, our Business Operations teams are based in Cambridge, London, and Atlanta. Our Business Operations teams are split into several functions: HR and Talent Finance IT Legal, Risk and Compliance Operations What we look for Some examples of the roles we typically hire for are below: Accounts Payable Assistant Associate General Counsel Talent Acquisition Partner Office Manager Service Desk Analyst Plus many more If you are interested about pursuing a career at Featurespace, please register your details below. If you think you're a good fit for any of the areas above, we would love to hear from you. If you have any questions or queries regarding roles in Product, SME, or life at Featurespace generally, please contact Featurespace Job Application Privacy Notice Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the "Data Protection Legislation") and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation. This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants. The Data Controller is Featurespace Ltd., 140 Cambridge Science Park,MiltonRoad,Cambridge, CB4 0GF,United Kingdom. Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner's Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.
Equities Post Trade Settlements Analyst Our client is looking for someone to join their Equity Settlements team and provide day-to-day operational support for the Equity Post Trade Services function. The successful candidate will supervise BAU activities and team responsibilities, monitor progress, take corrective actions when needed, and escalate issues to management as appropriate. They will ensure accuracy through 4-eye checks and other key risk controls, including oversight of group mailboxes, query resolution, and checklist completion. The role involves leading and supervising the timely settlement of Equity Trades for London and Frankfurt markets, liaising with global agents and counterparties. The responsibilities include overseeing and guiding the execution of daily operational tasks such as: Equity post-trade settlement primary issuance programs for ECM Stock loan processing Break resolution (cash and stock) Sanction screening Trade pre-matching and exception handling Fails and conversion processing Collateral management Sensitive client trade monitoring Key Responsibilities & Accountabilities Report directly to the Section Supervisor and Section Head. Collaborate closely with Operations, Front and Middle Office, Compliance, Audit, Finance, Operational Risk, and IT teams, including counterparts across multiple regions. Interface with external stakeholders including clients, market counterparties, settlement agents, agent banks, and central securities depositories. Ensure timely and accurate processing of Equity Post Trade Services , including settlements and collateral management. Troubleshoot and resolve routine operational issues, escalating complex matters as needed. Maintain effective stakeholder relationships to uphold service standards and facilitate issue resolution. Provide regular reporting to management on errors, trends, and areas for improvement. Maintain and update desktop procedures in accordance with policy, ensuring compliance and consistency in daily operations. Support continuous improvement by identifying automation opportunities and driving process enhancements. Follow compliance procedures diligently, attend mandatory training, and apply a strong understanding of regulatory and risk requirements to all work. Skills, Knowledge & Experience Solid experience in Post Trade Services , especially settlement processes and reconciliation management. Strong communication, influencing, and negotiation skills, with the ability to engage across all levels of the organization. Proficient in Microsoft Excel, with the ability to analyze and manipulate financial data effectively. Proactive, self-motivated, and adaptable, with a collaborative mindset. Experience in User Acceptance Testing (UAT) and system change support. Demonstrated ability to identify process efficiencies and implement improvements.
Jul 29, 2025
Full time
Equities Post Trade Settlements Analyst Our client is looking for someone to join their Equity Settlements team and provide day-to-day operational support for the Equity Post Trade Services function. The successful candidate will supervise BAU activities and team responsibilities, monitor progress, take corrective actions when needed, and escalate issues to management as appropriate. They will ensure accuracy through 4-eye checks and other key risk controls, including oversight of group mailboxes, query resolution, and checklist completion. The role involves leading and supervising the timely settlement of Equity Trades for London and Frankfurt markets, liaising with global agents and counterparties. The responsibilities include overseeing and guiding the execution of daily operational tasks such as: Equity post-trade settlement primary issuance programs for ECM Stock loan processing Break resolution (cash and stock) Sanction screening Trade pre-matching and exception handling Fails and conversion processing Collateral management Sensitive client trade monitoring Key Responsibilities & Accountabilities Report directly to the Section Supervisor and Section Head. Collaborate closely with Operations, Front and Middle Office, Compliance, Audit, Finance, Operational Risk, and IT teams, including counterparts across multiple regions. Interface with external stakeholders including clients, market counterparties, settlement agents, agent banks, and central securities depositories. Ensure timely and accurate processing of Equity Post Trade Services , including settlements and collateral management. Troubleshoot and resolve routine operational issues, escalating complex matters as needed. Maintain effective stakeholder relationships to uphold service standards and facilitate issue resolution. Provide regular reporting to management on errors, trends, and areas for improvement. Maintain and update desktop procedures in accordance with policy, ensuring compliance and consistency in daily operations. Support continuous improvement by identifying automation opportunities and driving process enhancements. Follow compliance procedures diligently, attend mandatory training, and apply a strong understanding of regulatory and risk requirements to all work. Skills, Knowledge & Experience Solid experience in Post Trade Services , especially settlement processes and reconciliation management. Strong communication, influencing, and negotiation skills, with the ability to engage across all levels of the organization. Proficient in Microsoft Excel, with the ability to analyze and manipulate financial data effectively. Proactive, self-motivated, and adaptable, with a collaborative mindset. Experience in User Acceptance Testing (UAT) and system change support. Demonstrated ability to identify process efficiencies and implement improvements.
Job Description Job Description The FICC eTrading team partners with Global FICC businesses to provide solutions for electronic trading on client and dealer markets, we cover a wide range of financial products including Rates, FX, Commodities and Credits. We are based predominantly in London and NYC but also maintain a presence in Tokyo, Singapore, Sydney, Houston, Buenos Aires, Mumbai and Bangalore, and the businesses we support span the globe. We cover several functional domains including front-end tooling, pricing, low latency market making, algorithmic execution, automated hedging, low latency order and market data connectivity, risk-management and STP. As such, we are a diverse group of project managers, business analysts, and developers (front-end and back-end). Our systems facilitate the electronic trading of many products on the client markets, brokers, OTC venues and exchanges, the majority of which are securities and derivatives. We are looking for a core developer to work on several exciting green field projects for the global FICC businesses. The projects cover both continuous business growth/expansion and transformation initiatives, touching everything end-2-end from pricing, execution to risk management. The developer will be working closely with the business end-user to develop the most strategic and revolutionary trading solution across the street. which is designed to be the flagship next-generation trading application for JPMC that runs on the most cutting-edge technology as well as support multiple platforms seamlessly (desktop, mobile, web). The ideal candidate would have experience working in development in markets, either at an investment bank or somewhere similar. Other relevant development experience, however, will be considered. The candidate must have strong analytical and problem-solving skills and be able to work with a geographically diverse team. Job responsibilities : • Understand requirements, solve technical problems, propose complete solutions • Design, develop and test software following standard SDLC • Support PMs, BAs and management as technical SME • Define and implement non-functional requirements • Help team identify improvements to make to our systems and processes Required qualifications, capabilities and skills: • Understand Core Java, Spring, Design pattern, Unit Testing, Threading and Messaging • Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills • Understand Multi-Threading, Realtime system implementation • Understand Low-Latency event-driven systems • Understand Design Patterns and Software Architectures • Understand Fundamental computer science principles including operation system, network, data structure and algorithm • Professional experience on Trading application in Fixed-Income, Macro, Equities, Credit • Professional experience working with Traders, Sales and Operation • Energetic, motivated, and determined About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Jul 29, 2025
Full time
Job Description Job Description The FICC eTrading team partners with Global FICC businesses to provide solutions for electronic trading on client and dealer markets, we cover a wide range of financial products including Rates, FX, Commodities and Credits. We are based predominantly in London and NYC but also maintain a presence in Tokyo, Singapore, Sydney, Houston, Buenos Aires, Mumbai and Bangalore, and the businesses we support span the globe. We cover several functional domains including front-end tooling, pricing, low latency market making, algorithmic execution, automated hedging, low latency order and market data connectivity, risk-management and STP. As such, we are a diverse group of project managers, business analysts, and developers (front-end and back-end). Our systems facilitate the electronic trading of many products on the client markets, brokers, OTC venues and exchanges, the majority of which are securities and derivatives. We are looking for a core developer to work on several exciting green field projects for the global FICC businesses. The projects cover both continuous business growth/expansion and transformation initiatives, touching everything end-2-end from pricing, execution to risk management. The developer will be working closely with the business end-user to develop the most strategic and revolutionary trading solution across the street. which is designed to be the flagship next-generation trading application for JPMC that runs on the most cutting-edge technology as well as support multiple platforms seamlessly (desktop, mobile, web). The ideal candidate would have experience working in development in markets, either at an investment bank or somewhere similar. Other relevant development experience, however, will be considered. The candidate must have strong analytical and problem-solving skills and be able to work with a geographically diverse team. Job responsibilities : • Understand requirements, solve technical problems, propose complete solutions • Design, develop and test software following standard SDLC • Support PMs, BAs and management as technical SME • Define and implement non-functional requirements • Help team identify improvements to make to our systems and processes Required qualifications, capabilities and skills: • Understand Core Java, Spring, Design pattern, Unit Testing, Threading and Messaging • Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills • Understand Multi-Threading, Realtime system implementation • Understand Low-Latency event-driven systems • Understand Design Patterns and Software Architectures • Understand Fundamental computer science principles including operation system, network, data structure and algorithm • Professional experience on Trading application in Fixed-Income, Macro, Equities, Credit • Professional experience working with Traders, Sales and Operation • Energetic, motivated, and determined About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
IIBA (International Institute of Business Analysis)
Our team's mission is to develop and maintain sophisticated mathematical models, cutting-edge methodologies and infrastructure to value and hedge financial transactions, as well as improve the performance of algorithmic trading strategies and promote advanced electronic solutions to our clients worldwide. Job summary As aAnalyst or Associate within Quantitative Research, Rates Options team, you'll contribute to the firm's product innovation, effective risk management, financial risk controls. You will work closely with Interest Rates Flow Option trading desks to develop statistical arbitrage strategies and other quantitative trading models. Job responsibilities Develop/Enhance pricers and implement them in C++/Python for pricing and risk managing derivatives Rapid prototyping of models and products; benchmark and compare results of various techniques Explain model behavior and predictions to traders and controllers, identify major sources of risk in portfolios, carry out scenario analysis, provide guidance/debug analytics Write well-formulated documents of model specification and implementation testing Required qualifications, capabilities, and skills: You thrive in a fast-paced environment of real-time Market pressures and easily remain focused on client needs You demonstrate quantitative and problem-solving skills as well as research skills; excellence in probability theory and numerical analysis You demonstrate proficiency in code design and programming skills, with primary focus on Python and C++ You quickly grasp business concepts outside immediate area of expertise and adapt to rapidly changing business needs You demonstrate excellent communication skills, both verbal and written, can engage and influence partners and stakeholders You are good at communicating concepts and ideas, also via documentation, and you are keen to defend their validity and tailor messages to different audiences You're enthusiastic about knowledge sharing and collaboration You think strategically and creatively when faced with problems and opportunities, you always look for new ways of doing thing. Preferred qualifications, capabilities, and skills: Masters or equivalent degree in Engineering, Mathematics, Physics, Computer Science, etc. Relevant academic research publications Knowledge of interest rate products About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 29, 2025
Full time
Our team's mission is to develop and maintain sophisticated mathematical models, cutting-edge methodologies and infrastructure to value and hedge financial transactions, as well as improve the performance of algorithmic trading strategies and promote advanced electronic solutions to our clients worldwide. Job summary As aAnalyst or Associate within Quantitative Research, Rates Options team, you'll contribute to the firm's product innovation, effective risk management, financial risk controls. You will work closely with Interest Rates Flow Option trading desks to develop statistical arbitrage strategies and other quantitative trading models. Job responsibilities Develop/Enhance pricers and implement them in C++/Python for pricing and risk managing derivatives Rapid prototyping of models and products; benchmark and compare results of various techniques Explain model behavior and predictions to traders and controllers, identify major sources of risk in portfolios, carry out scenario analysis, provide guidance/debug analytics Write well-formulated documents of model specification and implementation testing Required qualifications, capabilities, and skills: You thrive in a fast-paced environment of real-time Market pressures and easily remain focused on client needs You demonstrate quantitative and problem-solving skills as well as research skills; excellence in probability theory and numerical analysis You demonstrate proficiency in code design and programming skills, with primary focus on Python and C++ You quickly grasp business concepts outside immediate area of expertise and adapt to rapidly changing business needs You demonstrate excellent communication skills, both verbal and written, can engage and influence partners and stakeholders You are good at communicating concepts and ideas, also via documentation, and you are keen to defend their validity and tailor messages to different audiences You're enthusiastic about knowledge sharing and collaboration You think strategically and creatively when faced with problems and opportunities, you always look for new ways of doing thing. Preferred qualifications, capabilities, and skills: Masters or equivalent degree in Engineering, Mathematics, Physics, Computer Science, etc. Relevant academic research publications Knowledge of interest rate products About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands. Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions. Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features. Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs. Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth. Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality. Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency. Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions. Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency. Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability. Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team. Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities. Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables. Manage and resolve dependencies across teams, ensuring smooth and efficient project execution. Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices. Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment. Extensive experience in software development lifecycle management, from product conception through deployment and iteration. Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment. Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.). Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions. Experience with enterprise integration patterns, including event-driven architectures and messaging systems. Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings: S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings: At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do . click apply for full job details
Jul 29, 2025
Full time
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands. Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions. Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features. Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs. Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth. Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality. Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency. Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions. Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency. Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability. Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team. Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities. Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables. Manage and resolve dependencies across teams, ensuring smooth and efficient project execution. Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices. Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment. Extensive experience in software development lifecycle management, from product conception through deployment and iteration. Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment. Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.). Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions. Experience with enterprise integration patterns, including event-driven architectures and messaging systems. Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings: S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings: At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do . click apply for full job details
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity We are seeking a Senior Risk Analyst to join the Alternatives Investment Risk team, supporting a multi-strategy, multi-asset portfolios. The nature of the role demands a quantitative mindset, programming ability, good knowledge of factor models and derivatives. You will possess good communication and interpersonal skills, a good understanding of risk models and different investment processes combined with self-sufficiency and initiatives. The Investment Risk team is a front-office function. You will support the Head of Alternatives Investment Risk in ensuring the fund risk profile reflect client expectations and continuously improving the risk-adjusted returns delivered to clients. This will include but not limited to working closely with Portfolio Managers, identifying both explicit and hidden risks in the portfolios, and taking ownership of escalation and resolution of issues when identified. You will also help analyse returns to quantify and understand drivers of performance. You will: Design processes to ensure that accurate risk analytics are available on a timely basis. Analyse risk attribution reports for use by the Portfolio Managers, Head of Alternatives Investment Risk, Asset Class Heads, and other interested users of the data such as senior management, board directors, marketing, and compliance. Work with Portfolio Managers in regular risk review meetings, as well as off-cycle focus discussion, covering all aspects of investment risk, performance and other relevant metrics to ensure portfolios are managed in the client's best interest. Partner with investment teams on fund structuring and portfolio optimisation strategies. Respond to direct requests from Portfolio Managers and proactively interact with them. Contribute to the development of portfolio risk analysis, enhancing existing risk modelling and analytics while determining creative approaches to decompose risk and performance or create new, insightful analysis on funds. Collaborate with Technology and external vendors in streamlining systems and workflows and drive efficiency Escalate concerns and highlight the risk levels and risk drivers to the team and senior management Produce ad hoc reports for the business, focused on risk issues in the prevailing markets. Support implementation and development of quantitative solutions for risk management. Work closely with other members of the team, providing mentoring and technical support, as appropriate. Execute other tasks and duties as assigned, demonstrating flexibility and a willingness to contribute to the team's overall success What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Experience: Degree educated or equivalent in a relevant subject e.g. Quantitative Finance, Statistics Background in investment risk, quantitative finance, or front-office risk management Prior experience in a similar role Technical: Experience across multiple asset classes (e.g. equities, commodities, fixed income, rates, currencies), with good understanding of risk and return profiles in at least 2 of these areas, and the ability to quickly become proficient in others as required Strong knowledge of derivatives (types, valuation and pricing, and risks) Strong knowledge of risk models, with a focus on factor models Strong quantitative skills, including Excel, Python, and SQL for risk analytics and data processing Strong understanding of risk concepts, stress testing and scenario analysis Personal attributes: Self-motivated and results-oriented individual, with the ability to work with limited direct supervision Strong problem-solving skills with good attention to detail Strong written and verbal communication skills and ability to communicate effectively at all levels Ability to prioritise, organise and manage multiple tasks on short notice Interest in learn and keep up to date with the markets and investment industry Nice to have skills Experience with multi-strategy hedge funds or alternatives investments is a plus Good knowledge of risk systems, including MSCI RiskMetrics, Barra, and Bloomberg Experience with data visualization tools (e.g. PowerBI) CFA, FRM, or CQF qualifications preferred but not required Investment areas Has responsibility for supporting portfolios within Liquid Alternatives. Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . , Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Jul 29, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity We are seeking a Senior Risk Analyst to join the Alternatives Investment Risk team, supporting a multi-strategy, multi-asset portfolios. The nature of the role demands a quantitative mindset, programming ability, good knowledge of factor models and derivatives. You will possess good communication and interpersonal skills, a good understanding of risk models and different investment processes combined with self-sufficiency and initiatives. The Investment Risk team is a front-office function. You will support the Head of Alternatives Investment Risk in ensuring the fund risk profile reflect client expectations and continuously improving the risk-adjusted returns delivered to clients. This will include but not limited to working closely with Portfolio Managers, identifying both explicit and hidden risks in the portfolios, and taking ownership of escalation and resolution of issues when identified. You will also help analyse returns to quantify and understand drivers of performance. You will: Design processes to ensure that accurate risk analytics are available on a timely basis. Analyse risk attribution reports for use by the Portfolio Managers, Head of Alternatives Investment Risk, Asset Class Heads, and other interested users of the data such as senior management, board directors, marketing, and compliance. Work with Portfolio Managers in regular risk review meetings, as well as off-cycle focus discussion, covering all aspects of investment risk, performance and other relevant metrics to ensure portfolios are managed in the client's best interest. Partner with investment teams on fund structuring and portfolio optimisation strategies. Respond to direct requests from Portfolio Managers and proactively interact with them. Contribute to the development of portfolio risk analysis, enhancing existing risk modelling and analytics while determining creative approaches to decompose risk and performance or create new, insightful analysis on funds. Collaborate with Technology and external vendors in streamlining systems and workflows and drive efficiency Escalate concerns and highlight the risk levels and risk drivers to the team and senior management Produce ad hoc reports for the business, focused on risk issues in the prevailing markets. Support implementation and development of quantitative solutions for risk management. Work closely with other members of the team, providing mentoring and technical support, as appropriate. Execute other tasks and duties as assigned, demonstrating flexibility and a willingness to contribute to the team's overall success What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Experience: Degree educated or equivalent in a relevant subject e.g. Quantitative Finance, Statistics Background in investment risk, quantitative finance, or front-office risk management Prior experience in a similar role Technical: Experience across multiple asset classes (e.g. equities, commodities, fixed income, rates, currencies), with good understanding of risk and return profiles in at least 2 of these areas, and the ability to quickly become proficient in others as required Strong knowledge of derivatives (types, valuation and pricing, and risks) Strong knowledge of risk models, with a focus on factor models Strong quantitative skills, including Excel, Python, and SQL for risk analytics and data processing Strong understanding of risk concepts, stress testing and scenario analysis Personal attributes: Self-motivated and results-oriented individual, with the ability to work with limited direct supervision Strong problem-solving skills with good attention to detail Strong written and verbal communication skills and ability to communicate effectively at all levels Ability to prioritise, organise and manage multiple tasks on short notice Interest in learn and keep up to date with the markets and investment industry Nice to have skills Experience with multi-strategy hedge funds or alternatives investments is a plus Good knowledge of risk systems, including MSCI RiskMetrics, Barra, and Bloomberg Experience with data visualization tools (e.g. PowerBI) CFA, FRM, or CQF qualifications preferred but not required Investment areas Has responsibility for supporting portfolios within Liquid Alternatives. Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . , Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Mobilus Limited
Chalfont St. Peter, Buckinghamshire
We are currently working in partnership with a reputable and growing software company, who are a global leader in Clinical Intelligence solutions. With over 25 years of success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first point of contact for healthcare professionals, solving interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in a technical support environment, ideally 2nd line and be familiar with service desk ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills. Please Note: Candidates must live within a 45-minute commute of Gerrards Cross, our client is not considering relocators at this time. The role is office based in a remote location, so candidates MUST be licensed drivers with a car. Parking is available. This is a fantastic opportunity to join a friendly, collaborative and open-minded team, who are happy to share their knowledge with you and help you to grow. The role comes with excellent career development opportunities and a chance to contribute to solving real-world problems and make a difference.
Jul 29, 2025
Full time
We are currently working in partnership with a reputable and growing software company, who are a global leader in Clinical Intelligence solutions. With over 25 years of success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first point of contact for healthcare professionals, solving interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in a technical support environment, ideally 2nd line and be familiar with service desk ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills. Please Note: Candidates must live within a 45-minute commute of Gerrards Cross, our client is not considering relocators at this time. The role is office based in a remote location, so candidates MUST be licensed drivers with a car. Parking is available. This is a fantastic opportunity to join a friendly, collaborative and open-minded team, who are happy to share their knowledge with you and help you to grow. The role comes with excellent career development opportunities and a chance to contribute to solving real-world problems and make a difference.
Role: Operations Manager Duration: Permanent, full-time Salary: £32,000 £37,500 plus benefits Location: Chichester / Hybrid An exciting opportunity to lead and shape a dynamic Operations Team We re recruiting on behalf of our client for an experienced and motivated Operations Manager . This role will see you take ownership of service delivery, workflow management and resource planning, whilst leading and developing a team of talented Operations Analysts. About the role of Operations Manager Oversee day-to-day operations, ensuring efficient workflow management and high-quality service delivery. Lead a team of Operations Analysts: conduct regular check-ins, performance reviews and appraisals; support their wellbeing, training, and professional development. Produce business cases for recruitment and work with HR to bring the best talent onboard. Plan and manage team resources effectively to meet operational demands. Drive a culture of collaboration, continuous improvement and customer focus across the team. Monitor KPIs and customer feedback, using insights to identify and implement process improvements. Work closely with senior analysts and other internal teams to optimise processes and communication. Develop and implement robust processes and procedures to increase efficiency and accuracy. Support onboarding and induction of new team members to ensure smooth integration. Collaborate with IT and systems teams to enhance and streamline operational tools. Prepare and present operational reports to senior management, highlighting achievements and areas for improvement. Identify training needs within the team and coordinate relevant learning and development initiatives. Key systems the Operations Manager will use: Zendesk, Looker, Excel & O365, CMOS, Litmos, HRLocker, Appraisd About you • Proven leadership and people management skills. • Exceptionally organised, conscientious, and dependable. • Honest and discreet, with integrity at the heart of your approach. • Strong communication skills and a genuine drive for continual improvement. • Confident working with data and operational tools to support decision making. If you re ready to make a real impact in a collaborative, hybrid working environment based in Chichester, we d love to hear from you. Apply now to join a team where your skills and leadership will help drive success
Jul 29, 2025
Full time
Role: Operations Manager Duration: Permanent, full-time Salary: £32,000 £37,500 plus benefits Location: Chichester / Hybrid An exciting opportunity to lead and shape a dynamic Operations Team We re recruiting on behalf of our client for an experienced and motivated Operations Manager . This role will see you take ownership of service delivery, workflow management and resource planning, whilst leading and developing a team of talented Operations Analysts. About the role of Operations Manager Oversee day-to-day operations, ensuring efficient workflow management and high-quality service delivery. Lead a team of Operations Analysts: conduct regular check-ins, performance reviews and appraisals; support their wellbeing, training, and professional development. Produce business cases for recruitment and work with HR to bring the best talent onboard. Plan and manage team resources effectively to meet operational demands. Drive a culture of collaboration, continuous improvement and customer focus across the team. Monitor KPIs and customer feedback, using insights to identify and implement process improvements. Work closely with senior analysts and other internal teams to optimise processes and communication. Develop and implement robust processes and procedures to increase efficiency and accuracy. Support onboarding and induction of new team members to ensure smooth integration. Collaborate with IT and systems teams to enhance and streamline operational tools. Prepare and present operational reports to senior management, highlighting achievements and areas for improvement. Identify training needs within the team and coordinate relevant learning and development initiatives. Key systems the Operations Manager will use: Zendesk, Looker, Excel & O365, CMOS, Litmos, HRLocker, Appraisd About you • Proven leadership and people management skills. • Exceptionally organised, conscientious, and dependable. • Honest and discreet, with integrity at the heart of your approach. • Strong communication skills and a genuine drive for continual improvement. • Confident working with data and operational tools to support decision making. If you re ready to make a real impact in a collaborative, hybrid working environment based in Chichester, we d love to hear from you. Apply now to join a team where your skills and leadership will help drive success
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Enter all employee and organizational changes into the HR system of record such as; new job postings, pay changes, transfers and terminations, ensuring a high degree of accuracy Support the People Business Partner team with the operational aspects of employee lifecycle events Utilize reporting to run regular audits of employee and organizational data within the HR system Manage the monthly Payroll process; running required payroll reporting, auditing and resolving data errors, and collaborating with the Payroll team to ensure timely and accurate submissions for each pay period Identify process improvements in the People Operations Team and suggest enhancements where appropriate Maintain detailed operational guides for all team processes Provide first-level system support and troubleshooting for the People team Collaborate with the People Systems and Technology teams to support system functionality changes; including process reviews, testing and documentation Produce standard letters on a regular basis for employment verification, unemployment claims, and other cases as required Ensure job descriptions are prepared and consistent with global template standards, local posting requirements/regulations, and general formatting before posting the role. Ensure the employee file room is maintained to record keeping guidelines and requirements Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app Discounted membership to ClassPass and other health and well-being benefits Unique employee events and programs including a 14er challenge Complimentary beverages, snacks and all employee Happy Hours Must have skills Experience with data entry and auditing data output Working knowledge of employee lifecycle processes Strong attention to detail and organizational skills Well-practiced knowledge of Microsoft Word, Excel and PowerPoint Ability to balance and complete multiple priorities simultaneously Ability to build effective relationships with People Team peers; good team player Able to work well independently Ability to handle sensitive and confidential information professionally and in an appropriate manner Nice to have skills Previous experience in HR Knowledge of HRIS systems Experience with executing and validating reports, using standard reporting tools Analytical and problem-solving skills Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Jul 28, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Enter all employee and organizational changes into the HR system of record such as; new job postings, pay changes, transfers and terminations, ensuring a high degree of accuracy Support the People Business Partner team with the operational aspects of employee lifecycle events Utilize reporting to run regular audits of employee and organizational data within the HR system Manage the monthly Payroll process; running required payroll reporting, auditing and resolving data errors, and collaborating with the Payroll team to ensure timely and accurate submissions for each pay period Identify process improvements in the People Operations Team and suggest enhancements where appropriate Maintain detailed operational guides for all team processes Provide first-level system support and troubleshooting for the People team Collaborate with the People Systems and Technology teams to support system functionality changes; including process reviews, testing and documentation Produce standard letters on a regular basis for employment verification, unemployment claims, and other cases as required Ensure job descriptions are prepared and consistent with global template standards, local posting requirements/regulations, and general formatting before posting the role. Ensure the employee file room is maintained to record keeping guidelines and requirements Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app Discounted membership to ClassPass and other health and well-being benefits Unique employee events and programs including a 14er challenge Complimentary beverages, snacks and all employee Happy Hours Must have skills Experience with data entry and auditing data output Working knowledge of employee lifecycle processes Strong attention to detail and organizational skills Well-practiced knowledge of Microsoft Word, Excel and PowerPoint Ability to balance and complete multiple priorities simultaneously Ability to build effective relationships with People Team peers; good team player Able to work well independently Ability to handle sensitive and confidential information professionally and in an appropriate manner Nice to have skills Previous experience in HR Knowledge of HRIS systems Experience with executing and validating reports, using standard reporting tools Analytical and problem-solving skills Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Job Title: IT HelpdeskAnalyst - Dagenham Location: Dagenham - 3 days a week working on site / 2 days working from home Salary/Rate: Up to £190 a day Inside IR35 Start Date: August 2025 Job Type: 3 month contract - Likely to extend Company Introduction We are looking for an 1st Line IT Helpdesk Analyst to join out client in the Motor Vehicle Manufacturing industry. The successful candidate will be required to work a weekly shift pattern covering Earlies, Lates and Nights Job Responsibilities/Objectives Providing the Manufacturing facility with operational support for all IT Applications / Infrastructure across the plant The delivery of specific IT projects within the Plant (new applications, new infrastructure, new hardware etc) Supporting the IT element of new model launches Providing a single point of contact for the plant for all IT issues and interfacing with Central IT Ensuring IT Policy is adhered to across the plant Specifically, this Helpdesk Analyst vacancy covers: Provide first level Help Desk support across the plant Responding to phone calls to the Help Desk. Silas administrative tasks (e.g. resetting passwords, setting up accounts) Administrative tasks (e.g. modifying access levels) Resolving software issues (remotely if possible) Resolving hardware issues o Logging hardware errors in-line with our existing maintenance contracts Installation of application software on clients Carrying out start of shift checks Running back-up services and storing tapes Carrying out departmental maintenance standards actions Assist in creating, updating and reviewing Single Point Lessons Testing network and telephone sockets and equipment data transfers Following local and corporate Change Control processes Moving / Installing IT hardware Setting up conference facilities as and when required Maintaining an accurate IT stores inventory Assisting IT Engineers on an as and when required basis Providing hand-over communications / reports as required Escalating emergency issues outside the plant when required. Required Skills/Experience Shift: Earlies, Lates and Nights in weekly rotation Flexibility: Willingness to work flexibly to meet the demands of the company Self-Starter: Able to operate autonomously on some tasks to deliver Customer Focus: The candidate will be expected to interface with Plant based customers on a regular basis Attention to detail. Inventory and procedural work will require a close attention to detail, an ability to follow detailed, sequenced instructions and procedures. Continuous Improvement Mindset: As the candidate identifies improvements to operational activities, they should feel comfortable making suggestions to improve these practices to their manager and setting out improvements If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Jul 28, 2025
Full time
Job Title: IT HelpdeskAnalyst - Dagenham Location: Dagenham - 3 days a week working on site / 2 days working from home Salary/Rate: Up to £190 a day Inside IR35 Start Date: August 2025 Job Type: 3 month contract - Likely to extend Company Introduction We are looking for an 1st Line IT Helpdesk Analyst to join out client in the Motor Vehicle Manufacturing industry. The successful candidate will be required to work a weekly shift pattern covering Earlies, Lates and Nights Job Responsibilities/Objectives Providing the Manufacturing facility with operational support for all IT Applications / Infrastructure across the plant The delivery of specific IT projects within the Plant (new applications, new infrastructure, new hardware etc) Supporting the IT element of new model launches Providing a single point of contact for the plant for all IT issues and interfacing with Central IT Ensuring IT Policy is adhered to across the plant Specifically, this Helpdesk Analyst vacancy covers: Provide first level Help Desk support across the plant Responding to phone calls to the Help Desk. Silas administrative tasks (e.g. resetting passwords, setting up accounts) Administrative tasks (e.g. modifying access levels) Resolving software issues (remotely if possible) Resolving hardware issues o Logging hardware errors in-line with our existing maintenance contracts Installation of application software on clients Carrying out start of shift checks Running back-up services and storing tapes Carrying out departmental maintenance standards actions Assist in creating, updating and reviewing Single Point Lessons Testing network and telephone sockets and equipment data transfers Following local and corporate Change Control processes Moving / Installing IT hardware Setting up conference facilities as and when required Maintaining an accurate IT stores inventory Assisting IT Engineers on an as and when required basis Providing hand-over communications / reports as required Escalating emergency issues outside the plant when required. Required Skills/Experience Shift: Earlies, Lates and Nights in weekly rotation Flexibility: Willingness to work flexibly to meet the demands of the company Self-Starter: Able to operate autonomously on some tasks to deliver Customer Focus: The candidate will be expected to interface with Plant based customers on a regular basis Attention to detail. Inventory and procedural work will require a close attention to detail, an ability to follow detailed, sequenced instructions and procedures. Continuous Improvement Mindset: As the candidate identifies improvements to operational activities, they should feel comfortable making suggestions to improve these practices to their manager and setting out improvements If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Provide trade support for complex securities, including OTC Derivatives, Bank Loans, and Private Placements / Private Credit including support for full lifecycle of events Ensure accurate and timely processing of trades, confirmations, settlements, collateral movements, and corporate actions Coordinate accurate execution and settlement of private deals and timely management of lifecycle events Provide timely resolution of inquiries related to complex securities from internal and external clients including our traders, portfolio managers, third party administrator, custodians, middle office provider, and counterparties Assist with the team's day-to-day oversight of outsourced middle-office functions and/or performing processes where functions remain in-house Ensure operational risk is managed effectively, that suitable controls are in place and working, and to ensure that the oversight of our outsourced operations is appropriately performed Provide oversight of service provider quality and performance by monitoring KPIs, metrics and regular SLA reviews and adherence to contractual policies, procedures and controls Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Bachelor's degree or equivalent Prior relevant experience in middle office (trade) operations Strong communication skills: presentation skills, written communication, and ability to summarize client meetings and/or other client interactions to various levels in the organization Highly organized, attention to detail and excellent follow through skills Strong interpersonal skills such as the ability to build the trust and confidence in capabilities, collaborate with others internally to accomplish client objectives Must be a great teammate, hardworking, resourceful, and eager to learn Strong knowledge and experience with trading management and settlements Ability to multi-task and prioritize urgent issues in a face paced environment Mindset of continuous improvement including the ability to identify risks and provide concrete solutions Able to operate across geographies and time zones to deliver results in a truly global organization Nice to have skills Knowledge and experience with Private Placements and Secured Loans Fund Accounting or Middle Office Operations Securities Settlements Collateral Management experience Supervisory responsibilities No Potential for growth Leadership development programmes Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Jul 28, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Provide trade support for complex securities, including OTC Derivatives, Bank Loans, and Private Placements / Private Credit including support for full lifecycle of events Ensure accurate and timely processing of trades, confirmations, settlements, collateral movements, and corporate actions Coordinate accurate execution and settlement of private deals and timely management of lifecycle events Provide timely resolution of inquiries related to complex securities from internal and external clients including our traders, portfolio managers, third party administrator, custodians, middle office provider, and counterparties Assist with the team's day-to-day oversight of outsourced middle-office functions and/or performing processes where functions remain in-house Ensure operational risk is managed effectively, that suitable controls are in place and working, and to ensure that the oversight of our outsourced operations is appropriately performed Provide oversight of service provider quality and performance by monitoring KPIs, metrics and regular SLA reviews and adherence to contractual policies, procedures and controls Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Bachelor's degree or equivalent Prior relevant experience in middle office (trade) operations Strong communication skills: presentation skills, written communication, and ability to summarize client meetings and/or other client interactions to various levels in the organization Highly organized, attention to detail and excellent follow through skills Strong interpersonal skills such as the ability to build the trust and confidence in capabilities, collaborate with others internally to accomplish client objectives Must be a great teammate, hardworking, resourceful, and eager to learn Strong knowledge and experience with trading management and settlements Ability to multi-task and prioritize urgent issues in a face paced environment Mindset of continuous improvement including the ability to identify risks and provide concrete solutions Able to operate across geographies and time zones to deliver results in a truly global organization Nice to have skills Knowledge and experience with Private Placements and Secured Loans Fund Accounting or Middle Office Operations Securities Settlements Collateral Management experience Supervisory responsibilities No Potential for growth Leadership development programmes Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
