SIAM Change Manager

Location: Preston (Hybrid - 1-2 days onsite per week)

Duration: 12-month contract (extension and temp to perm possible)

Rate: 28.79/hour (Umbrella) or 21.50/hour (PAYE)

Clearance: Must be eligible for BPSS

IR35: Inside

Join one of the UK's leading defence organisations and play a key role in ensuring effective and controlled IT change across a complex, multi-supplier environment.

Role Overview

We are looking for a SIAM Change Manager to deliver and oversee the change management process within BAE Systems' Service Integration and Management (SIAM) framework. This is a hands-on role that will involve managing the end-to-end change lifecycle using ServiceNow, chairing CAB meetings, and collaborating with both internal teams and external suppliers.

Key Responsibilities

• Manage and deliver the IT Change Management function across the SIAM organisation
• Use ServiceNow (including CAB Workbench and reporting dashboards) to track and coordinate all changes
• Chair the Change Approval Board (CAB) twice weekly, ensuring decisions are made promptly
• Liaise with Change Approvers and stakeholders to capture approvals, feedback, and risks
• Deliver regular reporting on change performance and metrics
• Track failed changes, conduct post-mortems, and identify improvement opportunities
• Set up and manage Standard Change templates and documentation
• Support the continuous improvement of change processes across the enterprise

Required Skills & Experience

• Strong experience with ServiceNow, particularly the Change module and reporting dashboards
• Experience managing or coordinating IT change in a multi-supplier (SIAM) environment
• Strong communication skills and stakeholder engagement experience
• Excellent attention to detail and ability to prioritise under pressure
• Background in defence or similar high-assurance environments (desirable)