Are you an experienced Housing Needs Officer who can carry out part 7 assessments and advice homeless clients accordingly? My client offers the candidate good working conditions with a comfortable workload in order to carry out all aspects of a Housing Needs Officer. Strong knowledge of the Homeless Reduction Act 2017 including issuing Section 184s is required. The team is looking for an experienced candidate who can hit the ground running amongst knowledgeable peers. Candidates will successfully carry out initial assessments providing homeless relief and prevention throughout. The manager understandings the pressures of the roles and is keen to support all team members Skills and Experience: Experience carrying out Triage assessments on Single Homeless clients all the way from prevention through to relief JIGSAW system knowledge Strong knowledge of the Housing Act 1996 and Homeless Reduction Act 2017 including Section 184 Experience dealing with vulnerable clients that have lost their property and in need of relief. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management are willing to help all case managers be the best they can possibly be along with a strong hour rate! If you are interested and have the desired skills and experience, apply today! Make sure to include your contact details and I will be in touch.
Mar 08, 2025
Contractor
Are you an experienced Housing Needs Officer who can carry out part 7 assessments and advice homeless clients accordingly? My client offers the candidate good working conditions with a comfortable workload in order to carry out all aspects of a Housing Needs Officer. Strong knowledge of the Homeless Reduction Act 2017 including issuing Section 184s is required. The team is looking for an experienced candidate who can hit the ground running amongst knowledgeable peers. Candidates will successfully carry out initial assessments providing homeless relief and prevention throughout. The manager understandings the pressures of the roles and is keen to support all team members Skills and Experience: Experience carrying out Triage assessments on Single Homeless clients all the way from prevention through to relief JIGSAW system knowledge Strong knowledge of the Housing Act 1996 and Homeless Reduction Act 2017 including Section 184 Experience dealing with vulnerable clients that have lost their property and in need of relief. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management are willing to help all case managers be the best they can possibly be along with a strong hour rate! If you are interested and have the desired skills and experience, apply today! Make sure to include your contact details and I will be in touch.
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 21, 2025
Contractor
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East Hertfordshire who are looking to appoint a Housing support worker for the 3 months ongoing, at the rate of 14.15 per hour umbrella Job responsibilities Provide one-on-one support to individuals experiencing homelessness or threatened with homelessness, reviewing their personalised housing plan (PHP) that has been created with the applicant and their housing options caseworker. Helping applicants that are owed a prevention or relief duty to take the reasonable steps in their PHP to find suitable accommodation and the steps that they should take and the council should take to prevent and relieve their homelessness. Assist clients in accessing private rented and supported accommodation. Help them to access the relevant support services, such as health care and employment, and help them to engage with support services. Help clients with the completion of housing register applications, benefit claims, and other necessary help with documentation. Liaise with external agencies, including health care providers and charities, to ensure clients receive the support they need. Ensure accurate case notes are updated and records are kept in line with our legal duty and organisational requirements. Work in collaboration with other staff members and departments to improve service delivery and outcomes for individuals experiencing homelessness. This role will be working with a single homeless cohort, with a focus on people with multiple disadvantages. Working alongside the Housing Options case officers. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Feb 18, 2025
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East Hertfordshire who are looking to appoint a Housing support worker for the 3 months ongoing, at the rate of 14.15 per hour umbrella Job responsibilities Provide one-on-one support to individuals experiencing homelessness or threatened with homelessness, reviewing their personalised housing plan (PHP) that has been created with the applicant and their housing options caseworker. Helping applicants that are owed a prevention or relief duty to take the reasonable steps in their PHP to find suitable accommodation and the steps that they should take and the council should take to prevent and relieve their homelessness. Assist clients in accessing private rented and supported accommodation. Help them to access the relevant support services, such as health care and employment, and help them to engage with support services. Help clients with the completion of housing register applications, benefit claims, and other necessary help with documentation. Liaise with external agencies, including health care providers and charities, to ensure clients receive the support they need. Ensure accurate case notes are updated and records are kept in line with our legal duty and organisational requirements. Work in collaboration with other staff members and departments to improve service delivery and outcomes for individuals experiencing homelessness. This role will be working with a single homeless cohort, with a focus on people with multiple disadvantages. Working alongside the Housing Options case officers. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
The Market Management Service was established to ensure that Enfield's private rented sector meets resident's needs. The aim of the Market Management is operationalised by the provision of range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and management services. The Housing Access Team will ensure the allocation of TA and PRS housing in line with the statutory homelessness framework and the priorities of the service. The Housing Access will manage a housing access register and coordinate PRS access to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the provision of effective Housing Access Team Advice and Casework and ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness framework The Housing Access Team will effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives The Housing Access Team will contribute to the effective management of the void and relet processes Dimensions including Structure Chart: 1. Annual budgetary amounts with which the role is either directly or indirectly concerned: N/A 2. Structure Chart: Page 2 of 10 Property Manager Last revised September 2020 3. Number of direct reports: N/A 4. Nature of reporting relationship between post holder and line manager Report to Housing Access Team Leader Attend relevant Service and Team Meetings Regular email correspondence and telephone contact with the Head of Market Management, Housing Advisory Service Management Team and Director (where required) 5. Any other relevant statistics Key Accountabilities: Insert the most important and frequent accountabilities first. (You are not restricted to eight accountabilities) Accountabilities 1. Provide advice, guidance, and training on Team issues to internal and external partners 2. Ensure all casework and housing data is accurately recorded on notes and IT systems 3. Ensure all housing meets required national and local standards and compliance 4. Contribute the efficient and effective management of voids and relets processes 5. Ensure all homelessness casework is delivered in line with the statutory homelessness framework 6. Provide accurate and relevant housing, welfare, homelessness advice and support to applicants 7. Any other duties reasonably requested by management 8. Carry out all accountabilities in compliance with the Council's Policies and Procedures 9. Ensure Housing Access Database is accurate and up-to-date 10. Ensure housing access processes and procedures and housing access data is used to improve PRS access and TA-move-on to applicants with more complex needs 11. Effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. 12. Ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness 13. Ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives 15. Provide advice and guidance about Housing Access issues to other Services and Teams in HAS and the wider Council and contribute to the induction and training of new staff 16. Write and issue statutory offers and statutory decision notifications, including discharge of duty notifications 17. Set up properties on IT systems 18. Liaise with supplier to arrange key collection and access to Sign-up and arranging key collection, or S188 duty discharge if required 19. Negotiate with suppliers to procure units 20. Set up and close down tenancies and rent accounts on systems in liaison with casework teams 21. Complete pre-allocation checks, including Right to Rent check 22. Accompany applicants with more complex need to viewings 23. Negotiating with tenants to take properties 24. Negotiation of void periods with suppliers, including Capital Letters 25. Arrange storage and removal service where required 26. Raise payments to suppliers Key Relationships (Internal and External): Internal: Council Housing Teams Managers across LBE TA Procurement Housing Assessment and Allocation Team Housing Options and Advice Team Voids, Repairs and Compliance Team Customer Services Centre Adult Social Care Community Safety Team Legal Services Environmental Health Councillors and MPs External: Landlords and Agents Police London Fire and Emergency Planning Authority Voluntary and Support Groups Contractors Housing Associations Partners Partner local authorities Probation Services, MAPPA Housing Associations/Registered Providers Third Sector organisations Property Manager Equality and Diversity: The Council has a strong commitment to achieving equality in its service to the community and the employment of people and expects all employees to understand, comply with and promote its policies in their own work. Health and Safety: The post holder shall ensure that the duties of the post are undertaken with due regard to the Council's Health and Safety Policy and to their personal responsibilities under the provisions of the Health and Safety at work Act 1974 and all other relevant subordinate legislation. For a more detailed definition of these responsibilities, refer to the current versions of the Corporate Health & Safety Policy, Group Safety Policy and employee information leaflet entitled "Health & Safety Policy; Guidance on Staff Health & Safety Responsibilities". Corporate Health and Safety Responsibilities All employees have personal responsibilities to take reasonable care for the health and safety of themselves and others. This means: 1. Understanding the hazards in the work they undertake; 2. Following safety rules and procedures; 3. Using work equipment, personal protective equipment, substances, and safety devices correctly; and 4. Working in accordance with the training provided and only undertaking tasks where appropriate training has been received. Employees shall co-operate with the Council by allowing it to comply with its duties towards them. This requires employees to: take part in safety training and risk assessments and suggest ways of reducing risks; and take part in emergency evacuation exercises. Employees shall report all accidents, 'near miss' incidents and work related ill health conditions to their manager/supervisor/team leader. Employees shall read the Corporate Health & Safety - Organisation Part B Policy to ascertain and understand their responsibilities as an employee, line manager, Assistant Director or Director of the Council. Information Security: In order to protect the confidentiality, integrity and availability of Council information, including information provided by customers, partner organisations, and other third parties, where applicable, employees will comply with the Council's Information Security Policy. Statement of Commitment to Safeguarding of Children and Vulnerable Adults through safer employment practice: Enfield Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safe recruitment of staff is central to this commitment, and the Council will Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 14, 2025
Full time
The Market Management Service was established to ensure that Enfield's private rented sector meets resident's needs. The aim of the Market Management is operationalised by the provision of range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and management services. The Housing Access Team will ensure the allocation of TA and PRS housing in line with the statutory homelessness framework and the priorities of the service. The Housing Access will manage a housing access register and coordinate PRS access to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the provision of effective Housing Access Team Advice and Casework and ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness framework The Housing Access Team will effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives The Housing Access Team will contribute to the effective management of the void and relet processes Dimensions including Structure Chart: 1. Annual budgetary amounts with which the role is either directly or indirectly concerned: N/A 2. Structure Chart: Page 2 of 10 Property Manager Last revised September 2020 3. Number of direct reports: N/A 4. Nature of reporting relationship between post holder and line manager Report to Housing Access Team Leader Attend relevant Service and Team Meetings Regular email correspondence and telephone contact with the Head of Market Management, Housing Advisory Service Management Team and Director (where required) 5. Any other relevant statistics Key Accountabilities: Insert the most important and frequent accountabilities first. (You are not restricted to eight accountabilities) Accountabilities 1. Provide advice, guidance, and training on Team issues to internal and external partners 2. Ensure all casework and housing data is accurately recorded on notes and IT systems 3. Ensure all housing meets required national and local standards and compliance 4. Contribute the efficient and effective management of voids and relets processes 5. Ensure all homelessness casework is delivered in line with the statutory homelessness framework 6. Provide accurate and relevant housing, welfare, homelessness advice and support to applicants 7. Any other duties reasonably requested by management 8. Carry out all accountabilities in compliance with the Council's Policies and Procedures 9. Ensure Housing Access Database is accurate and up-to-date 10. Ensure housing access processes and procedures and housing access data is used to improve PRS access and TA-move-on to applicants with more complex needs 11. Effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. 12. Ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness 13. Ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives 15. Provide advice and guidance about Housing Access issues to other Services and Teams in HAS and the wider Council and contribute to the induction and training of new staff 16. Write and issue statutory offers and statutory decision notifications, including discharge of duty notifications 17. Set up properties on IT systems 18. Liaise with supplier to arrange key collection and access to Sign-up and arranging key collection, or S188 duty discharge if required 19. Negotiate with suppliers to procure units 20. Set up and close down tenancies and rent accounts on systems in liaison with casework teams 21. Complete pre-allocation checks, including Right to Rent check 22. Accompany applicants with more complex need to viewings 23. Negotiating with tenants to take properties 24. Negotiation of void periods with suppliers, including Capital Letters 25. Arrange storage and removal service where required 26. Raise payments to suppliers Key Relationships (Internal and External): Internal: Council Housing Teams Managers across LBE TA Procurement Housing Assessment and Allocation Team Housing Options and Advice Team Voids, Repairs and Compliance Team Customer Services Centre Adult Social Care Community Safety Team Legal Services Environmental Health Councillors and MPs External: Landlords and Agents Police London Fire and Emergency Planning Authority Voluntary and Support Groups Contractors Housing Associations Partners Partner local authorities Probation Services, MAPPA Housing Associations/Registered Providers Third Sector organisations Property Manager Equality and Diversity: The Council has a strong commitment to achieving equality in its service to the community and the employment of people and expects all employees to understand, comply with and promote its policies in their own work. Health and Safety: The post holder shall ensure that the duties of the post are undertaken with due regard to the Council's Health and Safety Policy and to their personal responsibilities under the provisions of the Health and Safety at work Act 1974 and all other relevant subordinate legislation. For a more detailed definition of these responsibilities, refer to the current versions of the Corporate Health & Safety Policy, Group Safety Policy and employee information leaflet entitled "Health & Safety Policy; Guidance on Staff Health & Safety Responsibilities". Corporate Health and Safety Responsibilities All employees have personal responsibilities to take reasonable care for the health and safety of themselves and others. This means: 1. Understanding the hazards in the work they undertake; 2. Following safety rules and procedures; 3. Using work equipment, personal protective equipment, substances, and safety devices correctly; and 4. Working in accordance with the training provided and only undertaking tasks where appropriate training has been received. Employees shall co-operate with the Council by allowing it to comply with its duties towards them. This requires employees to: take part in safety training and risk assessments and suggest ways of reducing risks; and take part in emergency evacuation exercises. Employees shall report all accidents, 'near miss' incidents and work related ill health conditions to their manager/supervisor/team leader. Employees shall read the Corporate Health & Safety - Organisation Part B Policy to ascertain and understand their responsibilities as an employee, line manager, Assistant Director or Director of the Council. Information Security: In order to protect the confidentiality, integrity and availability of Council information, including information provided by customers, partner organisations, and other third parties, where applicable, employees will comply with the Council's Information Security Policy. Statement of Commitment to Safeguarding of Children and Vulnerable Adults through safer employment practice: Enfield Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safe recruitment of staff is central to this commitment, and the Council will Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
An Essex-based Local Authority is seeking an experienced Homelessness Officer to join their team on a six-month contract , with interviews taking place next week and a start date expected towards the end of February. This role requires full-time office presence initially to familiarise yourself with the council's systems and procedures. After this period, they offer the flexibility of remote working with occasional office visits. Applicants must have experience in both prevention and relief , along with a strong working knowledge of Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017 . The service is busy, managing a caseload of 70-80 , but you won't be thrown in at the deep end-you'll start with around 15 cases until you've settled into the role. Experience with Locata and previous work within an Essex Local Authority is highly desirable. If you're interested, please send your CV to (url removed) .
Feb 11, 2025
Contractor
An Essex-based Local Authority is seeking an experienced Homelessness Officer to join their team on a six-month contract , with interviews taking place next week and a start date expected towards the end of February. This role requires full-time office presence initially to familiarise yourself with the council's systems and procedures. After this period, they offer the flexibility of remote working with occasional office visits. Applicants must have experience in both prevention and relief , along with a strong working knowledge of Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017 . The service is busy, managing a caseload of 70-80 , but you won't be thrown in at the deep end-you'll start with around 15 cases until you've settled into the role. Experience with Locata and previous work within an Essex Local Authority is highly desirable. If you're interested, please send your CV to (url removed) .
A Dorset-based Local Authority is looking for a Senior Housing Options Officer to join their team on an initial 8-week contract , with the potential to extend beyond the financial year. This is a team leadership role that requires experience managing a team of Housing Options Officers within a Local Authority setting. The Council has separate homelessness services for prevention and relief, and you will be leading a team of around five officers on the Relief team. Experience specifically in relief work is highly desirable. This position offers hybrid working , requiring just one office day per week , with a competitive rate of around 34 per hour . While in the office, you will take part in meetings focused on reducing reliance on Temporary Accommodation across the service. Any previous experience or a proven track record in reducing TA numbers will be highly valued. If you're interested, please send your CV to (url removed) .
Feb 10, 2025
Contractor
A Dorset-based Local Authority is looking for a Senior Housing Options Officer to join their team on an initial 8-week contract , with the potential to extend beyond the financial year. This is a team leadership role that requires experience managing a team of Housing Options Officers within a Local Authority setting. The Council has separate homelessness services for prevention and relief, and you will be leading a team of around five officers on the Relief team. Experience specifically in relief work is highly desirable. This position offers hybrid working , requiring just one office day per week , with a competitive rate of around 34 per hour . While in the office, you will take part in meetings focused on reducing reliance on Temporary Accommodation across the service. Any previous experience or a proven track record in reducing TA numbers will be highly valued. If you're interested, please send your CV to (url removed) .
£38,276 - £46,55937 hours per week Mon - Fri About the role In this fast-paced role you will lead the homeless service, setting service standards and ensuring the Council provide lawful advice as part of a positive approach to preventing homelessness. You will be responsible for implementing our action plan to end rough sleeping in the area. We are a passionate team who care about our residents and the service we provide and you will be joining a supportive, friendly Housing service. As the Housing Solutions Manager, you will: • Lead and supervise the Housing Solutions team, consisting of a senior officer, 5 officers and a trainee. • Undertake statutory section 202 reviews• Ensure compliance with homelessness legislation• Deputise for the Head of Housing Solutions as required • Provide 1-2-1 support and performance development for the team• Pro-actively build exceptional working relationships with partners, colleagues and the voluntary sector About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. We have an exceptional Housing Solutions team that have achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service. You will have the opportunity to contribute to the implementation and performance of the Councils Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team. Benefits • Hybrid working 3 days in the office, 2 days working from home• Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave• 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas.• Excellent Pension Scheme • Free Parking• Subsidised cafe on site• Training and development opportunities • Payment of one professional membership per annum• Cycle to work + further related discounts• Season ticket loan• Health and Dental insurance plan after 3 years' service• Mileage allowance About you If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you. How to apply Please click the 'apply now' button at the bottom of this page. A cover letter is required for your application to be considered, along with your CV. We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources who will be able to assist you. For an informal chat about this role please contact Andy Kefford, Head of Housing Solutions. Closing Date: 8th January 2023 If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Dec 17, 2022
Full time
£38,276 - £46,55937 hours per week Mon - Fri About the role In this fast-paced role you will lead the homeless service, setting service standards and ensuring the Council provide lawful advice as part of a positive approach to preventing homelessness. You will be responsible for implementing our action plan to end rough sleeping in the area. We are a passionate team who care about our residents and the service we provide and you will be joining a supportive, friendly Housing service. As the Housing Solutions Manager, you will: • Lead and supervise the Housing Solutions team, consisting of a senior officer, 5 officers and a trainee. • Undertake statutory section 202 reviews• Ensure compliance with homelessness legislation• Deputise for the Head of Housing Solutions as required • Provide 1-2-1 support and performance development for the team• Pro-actively build exceptional working relationships with partners, colleagues and the voluntary sector About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. We have an exceptional Housing Solutions team that have achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service. You will have the opportunity to contribute to the implementation and performance of the Councils Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team. Benefits • Hybrid working 3 days in the office, 2 days working from home• Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave• 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas.• Excellent Pension Scheme • Free Parking• Subsidised cafe on site• Training and development opportunities • Payment of one professional membership per annum• Cycle to work + further related discounts• Season ticket loan• Health and Dental insurance plan after 3 years' service• Mileage allowance About you If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you. How to apply Please click the 'apply now' button at the bottom of this page. A cover letter is required for your application to be considered, along with your CV. We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources who will be able to assist you. For an informal chat about this role please contact Andy Kefford, Head of Housing Solutions. Closing Date: 8th January 2023 If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Housing AdvisorAkton Recruitment has an opening for a Housing Advisor Provide a professional and compliant, customer facing Homelessness and Housing Solutions Advice Service firmly focussed on the prevention and relief of homelessness Support all officers, systems, and processes in operating the Homelessness and Housing Solutions and Voids, Allocations & Lettings teams Housing Advisor To be responsible and accountable for the Local Authorities operations in accordance with its legal obligations to provide professional housing and homelessness advice services in accordance with: Part VI & VII Housing Act 1996 (as amended); Homelessness Reduction Act 2017; Welfare Reform, Safeguarding and the Children's Act. Deliver superior quality Homelessness and Housing Solutions and Advice Services that are customer centric and have high regard for equality, diversity, understanding and respect for people and their individual circumstances. Act as the central hub for all approaches and enquiries to the homelessness, housing solutions and void and allocation service, committing to resolve all approaches and enquiries at first point of contact and where they cannot be resolved, ensuring timely co-ordination of onward referral to the right team or person. Operate a telephone duty system that ensures that all inbound telephone calls to the service are handled professionally and within any set service levels in operation at the time. Operate a professional customer facing triage service at public offices on a duty rota system, offering primary homelessness and housing solutions advice in accordance with Part VI & VII of the Homelessness Act, The Housing Acts, Homelessness Reduction Act and the Homelessness Code of Guidance, that enables customers to make informed decisions about their housing options and that enables you to make a decision to refer the case to a specialist officer through relevant systems and processes in operation at the time. In cases of emergency homelessness, undertake to find and secure temporary accommodation on behalf of specialist case officers Promote self-service at every opportunity and encourage and provide professional and courteous assistance to customers in accessing all aspects of the service that have become digitalised, either in person in public offices, in writing or over the telephone. In accordance with the Allocations Policy, give appropriate advice to applicants wishing to join the housing register, so that expectations are clearly managed, and they can make informed decisions about their options before joining the register. Where the Housing Advisor approach results in an application to join the register, in every case ensure that appropriate support and assistance is provided to the applicant to make the application digitally and advice on how to operate the Redditch Home Choice System. Operate, administer, and maintain the Redditch Home Choice system for both new and transfer applicants through to full registration in the appropriate priority band. Assess and administer all incoming correspondence in accordance with policy and process in operation at the time. Assist and support all officers and managers in the service in undertaking their day-to-day duties Be responsible and accountable for the performance of yourself, your team, and the service, regularly reporting and feeding back on performance and being outspoken on perceived risks or threats to the service or on any emerging opportunities to improve what we do. Operate in accordance with all Council policies, guidance, and codes. Be responsible and accountable for effective and accurate operation of relevant IT systems in relation to delivery of your area of the service.
Dec 07, 2022
Full time
Housing AdvisorAkton Recruitment has an opening for a Housing Advisor Provide a professional and compliant, customer facing Homelessness and Housing Solutions Advice Service firmly focussed on the prevention and relief of homelessness Support all officers, systems, and processes in operating the Homelessness and Housing Solutions and Voids, Allocations & Lettings teams Housing Advisor To be responsible and accountable for the Local Authorities operations in accordance with its legal obligations to provide professional housing and homelessness advice services in accordance with: Part VI & VII Housing Act 1996 (as amended); Homelessness Reduction Act 2017; Welfare Reform, Safeguarding and the Children's Act. Deliver superior quality Homelessness and Housing Solutions and Advice Services that are customer centric and have high regard for equality, diversity, understanding and respect for people and their individual circumstances. Act as the central hub for all approaches and enquiries to the homelessness, housing solutions and void and allocation service, committing to resolve all approaches and enquiries at first point of contact and where they cannot be resolved, ensuring timely co-ordination of onward referral to the right team or person. Operate a telephone duty system that ensures that all inbound telephone calls to the service are handled professionally and within any set service levels in operation at the time. Operate a professional customer facing triage service at public offices on a duty rota system, offering primary homelessness and housing solutions advice in accordance with Part VI & VII of the Homelessness Act, The Housing Acts, Homelessness Reduction Act and the Homelessness Code of Guidance, that enables customers to make informed decisions about their housing options and that enables you to make a decision to refer the case to a specialist officer through relevant systems and processes in operation at the time. In cases of emergency homelessness, undertake to find and secure temporary accommodation on behalf of specialist case officers Promote self-service at every opportunity and encourage and provide professional and courteous assistance to customers in accessing all aspects of the service that have become digitalised, either in person in public offices, in writing or over the telephone. In accordance with the Allocations Policy, give appropriate advice to applicants wishing to join the housing register, so that expectations are clearly managed, and they can make informed decisions about their options before joining the register. Where the Housing Advisor approach results in an application to join the register, in every case ensure that appropriate support and assistance is provided to the applicant to make the application digitally and advice on how to operate the Redditch Home Choice System. Operate, administer, and maintain the Redditch Home Choice system for both new and transfer applicants through to full registration in the appropriate priority band. Assess and administer all incoming correspondence in accordance with policy and process in operation at the time. Assist and support all officers and managers in the service in undertaking their day-to-day duties Be responsible and accountable for the performance of yourself, your team, and the service, regularly reporting and feeding back on performance and being outspoken on perceived risks or threats to the service or on any emerging opportunities to improve what we do. Operate in accordance with all Council policies, guidance, and codes. Be responsible and accountable for effective and accurate operation of relevant IT systems in relation to delivery of your area of the service.
Are you looking for flexible hours to fit around your lifestyle? We have an opportunity for you to become a difference maker as a Scheme Support Officer in a variety of locations that suit you. Shift patterns can be varied, and we predominately have hours to suit people who wish to work waking nights, and the occasional days shifts on weekends. Each service offers something a little different and is tailored to meet the needs of the people we support. Our incredible teams work with our clients to get them settled in, identify their initial support needs, engage them with other support services where required, and teach tenancy management skills. The aim of our services is to positively move our clients into their tenancy where they can live independently and prevent them from becoming homeless again. How it works: Being part of the relief bank as a Relief Scheme Support Officer, means that you have the flexibility to choose when you work and are under no obligations to work a set number of hours a week. If you have other commitments and need a better work life balance or want to try something new and gain experience, then this is the perfect position for you. These positions are ideal for individuals with other commitments or someone who wants to try something new. It gives you the chance to feel you are making a difference on a daily basis. Your manager will offer shifts in your preferred location with as much notice as possible but you might be contacted on an ad-hoc basis when shift cover is needed. As such, the hours may not be guaranteed. Shift patterns can be varied and can include waking nights, evenings, weekends and day shifts. Lone working may also apply in some of our services, but we provide all training required to successfully deliver the role and you will have access to a bespoke learning pathway with the support of an experienced Learning & Development team. Pobl is a company that offers great support that make a difference to people's lives. Working together as a team across the business, we support people to live happy, independent lives, providing great support. Key Information: * Hourly rate of pay is £9.50 * 12.07% relief holiday payment top up * Sleep in Rate £34.54 * Weekly pay * Access to all our internal opportunities. The role: As a Scheme Support Officer, you work alongside Project Workers in delivering a housing related support service to our clients residing within Pobl projects. You will work in our supported accommodation schemes giving 1 to 1 and group support with our Project Workers. You will be the first point of call for our clients to offer advice and guidance to them with issues such as homelessness, younger people support, substance misuse, mental health, offender services & complex needs. You will also be involved in daily activities with teaching the people we support essential life skills. Every day is different and every day you would learn new skills and have the opportunity to work with a variety of agencies such as social services, health visitors and community nurses. You would be delivering the crucial support to our clients within a 24-hour setting and will be a fundamental part of ensuring a positive move on for them. The locations you can choose to work in are: Our Areas: * Newport * Torfaen * Monmouthshire * Caerphilly * Blaenau Gwent * Cardiff * RCT * Vale of Glamorgan * Merthyr Tydfil * Bridgend Who we are looking for: We look for individuals who demonstrate how their values relate to the Pobl Group core values, Positive, Connected and Considerate. We also look for: * Knowledge & understanding of issues facing vulnerable people * Effective relationship building & teamwork * Positive & pro-active 'can do' attitude Pobl Benefits include: * Opportunity to develop your skills within the organisation * Access to our learning portal with over 200 courses available * Pobl savings scheme * Pobl give as you earn * Where applicable entitlement to SSP will apply * Pobl Wellbeing Team * Career Progression within the relief bank and company for contracted positions with access to our Internal vacancies * DBS certificate for which we will pay To begin your journey with Pobl, click "apply now" Pobl is an organisation with equality, diversity, and inclusion at its heart, and we are pleased to have recently been accredited with Stage 2 Investors in Diversity. We welcome applications from all areas of the community; however we particularly encourage applications from members of the BAME community as well as individuals with disabilities, who are currently under-represented within our workforce. Pobl are required by law to check a candidate's eligibility to work in the UK. The successful candidate will be expected to provide their documentation to us in person at our offices prior to the start of their employment with Pobl. A socially distant appointment system and COVID safe environment will be in place and in line with the Welsh government guidance. PB\_SJ1 Reference ID: 506329 Job Types: Full-time, Part-time, Temporary Salary: £9.50 per hour Benefits: * Flexible schedule Schedule: * 10 hour shift * 12 hour shift * 8 hour shift * Day shift * Holidays * Monday to Friday * Night shift * Overtime * Weekend availability
Dec 05, 2021
Full time
Are you looking for flexible hours to fit around your lifestyle? We have an opportunity for you to become a difference maker as a Scheme Support Officer in a variety of locations that suit you. Shift patterns can be varied, and we predominately have hours to suit people who wish to work waking nights, and the occasional days shifts on weekends. Each service offers something a little different and is tailored to meet the needs of the people we support. Our incredible teams work with our clients to get them settled in, identify their initial support needs, engage them with other support services where required, and teach tenancy management skills. The aim of our services is to positively move our clients into their tenancy where they can live independently and prevent them from becoming homeless again. How it works: Being part of the relief bank as a Relief Scheme Support Officer, means that you have the flexibility to choose when you work and are under no obligations to work a set number of hours a week. If you have other commitments and need a better work life balance or want to try something new and gain experience, then this is the perfect position for you. These positions are ideal for individuals with other commitments or someone who wants to try something new. It gives you the chance to feel you are making a difference on a daily basis. Your manager will offer shifts in your preferred location with as much notice as possible but you might be contacted on an ad-hoc basis when shift cover is needed. As such, the hours may not be guaranteed. Shift patterns can be varied and can include waking nights, evenings, weekends and day shifts. Lone working may also apply in some of our services, but we provide all training required to successfully deliver the role and you will have access to a bespoke learning pathway with the support of an experienced Learning & Development team. Pobl is a company that offers great support that make a difference to people's lives. Working together as a team across the business, we support people to live happy, independent lives, providing great support. Key Information: * Hourly rate of pay is £9.50 * 12.07% relief holiday payment top up * Sleep in Rate £34.54 * Weekly pay * Access to all our internal opportunities. The role: As a Scheme Support Officer, you work alongside Project Workers in delivering a housing related support service to our clients residing within Pobl projects. You will work in our supported accommodation schemes giving 1 to 1 and group support with our Project Workers. You will be the first point of call for our clients to offer advice and guidance to them with issues such as homelessness, younger people support, substance misuse, mental health, offender services & complex needs. You will also be involved in daily activities with teaching the people we support essential life skills. Every day is different and every day you would learn new skills and have the opportunity to work with a variety of agencies such as social services, health visitors and community nurses. You would be delivering the crucial support to our clients within a 24-hour setting and will be a fundamental part of ensuring a positive move on for them. The locations you can choose to work in are: Our Areas: * Newport * Torfaen * Monmouthshire * Caerphilly * Blaenau Gwent * Cardiff * RCT * Vale of Glamorgan * Merthyr Tydfil * Bridgend Who we are looking for: We look for individuals who demonstrate how their values relate to the Pobl Group core values, Positive, Connected and Considerate. We also look for: * Knowledge & understanding of issues facing vulnerable people * Effective relationship building & teamwork * Positive & pro-active 'can do' attitude Pobl Benefits include: * Opportunity to develop your skills within the organisation * Access to our learning portal with over 200 courses available * Pobl savings scheme * Pobl give as you earn * Where applicable entitlement to SSP will apply * Pobl Wellbeing Team * Career Progression within the relief bank and company for contracted positions with access to our Internal vacancies * DBS certificate for which we will pay To begin your journey with Pobl, click "apply now" Pobl is an organisation with equality, diversity, and inclusion at its heart, and we are pleased to have recently been accredited with Stage 2 Investors in Diversity. We welcome applications from all areas of the community; however we particularly encourage applications from members of the BAME community as well as individuals with disabilities, who are currently under-represented within our workforce. Pobl are required by law to check a candidate's eligibility to work in the UK. The successful candidate will be expected to provide their documentation to us in person at our offices prior to the start of their employment with Pobl. A socially distant appointment system and COVID safe environment will be in place and in line with the Welsh government guidance. PB\_SJ1 Reference ID: 506329 Job Types: Full-time, Part-time, Temporary Salary: £9.50 per hour Benefits: * Flexible schedule Schedule: * 10 hour shift * 12 hour shift * 8 hour shift * Day shift * Holidays * Monday to Friday * Night shift * Overtime * Weekend availability
Fantastic opportunity to join a poverty relief charity that is at the heart of the community (NW London) as Development Manager. The TPP Fundraising and Development team is delighted to be supporting this fantastic local poverty relief charity with the recruitment to a Development Manager vacancy .The charity offers a wide range of services - food aid, welfare advice and training to people in crisis and offers a lifeline to families living in extreme poverty and people who are vulnerable, homeless or socially isolated. Reporting to the CEO and managing a small team of staff, you will be joining the organisation at an exciting time of growth, and continue work to refine and further develop the organisation's fundraising strategy which presently focuses on funding from trusts/foundations/statutory sources, community fundraising, and support from local corporates, but where there is potential for growth across all streams. You will also manage the Communications Officer, responsible for marketing the charity's services and the digital communications strategy. In order to be considered for this role, you will bring excellent written and oral communication skills, a strong track record of fundraising from one (or more) of the charity's key income streams (listed above) and ideally experience of project management. The role is based in the London Borough of Brent, and the charity has a hybrid working arrangement with 1 or 2 days in the office each week, and the remainder of time working from home. This is a full time role, but applications from candidates looking for more flexible working arrangements can be considered. To apply to this fast moving role, please send through an updated CV in response to this advert in the first instance. A TPP Consultant will then be in touch with further detail about the role, charity and recruitment process. Alternatively, contact Matt Adams via to arrange a confidential discussion. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Dec 01, 2021
Full time
Fantastic opportunity to join a poverty relief charity that is at the heart of the community (NW London) as Development Manager. The TPP Fundraising and Development team is delighted to be supporting this fantastic local poverty relief charity with the recruitment to a Development Manager vacancy .The charity offers a wide range of services - food aid, welfare advice and training to people in crisis and offers a lifeline to families living in extreme poverty and people who are vulnerable, homeless or socially isolated. Reporting to the CEO and managing a small team of staff, you will be joining the organisation at an exciting time of growth, and continue work to refine and further develop the organisation's fundraising strategy which presently focuses on funding from trusts/foundations/statutory sources, community fundraising, and support from local corporates, but where there is potential for growth across all streams. You will also manage the Communications Officer, responsible for marketing the charity's services and the digital communications strategy. In order to be considered for this role, you will bring excellent written and oral communication skills, a strong track record of fundraising from one (or more) of the charity's key income streams (listed above) and ideally experience of project management. The role is based in the London Borough of Brent, and the charity has a hybrid working arrangement with 1 or 2 days in the office each week, and the remainder of time working from home. This is a full time role, but applications from candidates looking for more flexible working arrangements can be considered. To apply to this fast moving role, please send through an updated CV in response to this advert in the first instance. A TPP Consultant will then be in touch with further detail about the role, charity and recruitment process. Alternatively, contact Matt Adams via to arrange a confidential discussion. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
I am looking for 2 Assessment & Relief Officers to join the Housing Team for a London Borough Council on a contract basis until end of March 2022 . You will interview, advise and deal with applications from potentially homeless clients both at the office and by home visiting to ascertain why they are threatened with homelessness and discuss all the options available to them. You will need to have significant and working and up to date knowledge of Part V1 and V11 of the Housing Act 1996, Homelessness Act 2002, case law and Code of Guidance and relevant experience of working in a local authority or social/private housing sector environment. This is full time , office based in Bexleyheath and paying £14.93 rising to £17.06 beyond 12 weeks. If you have the experience to be considered, please click APPLY NOW below!
Nov 30, 2021
Seasonal
I am looking for 2 Assessment & Relief Officers to join the Housing Team for a London Borough Council on a contract basis until end of March 2022 . You will interview, advise and deal with applications from potentially homeless clients both at the office and by home visiting to ascertain why they are threatened with homelessness and discuss all the options available to them. You will need to have significant and working and up to date knowledge of Part V1 and V11 of the Housing Act 1996, Homelessness Act 2002, case law and Code of Guidance and relevant experience of working in a local authority or social/private housing sector environment. This is full time , office based in Bexleyheath and paying £14.93 rising to £17.06 beyond 12 weeks. If you have the experience to be considered, please click APPLY NOW below!
