JOB TITLE: Relationship Director EMEA, Global Banks - Institutional Coverage LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 60% (or three days) in one of our office hubs mentioned above About this opportunity The Global Banks, Specialist Finance & Intermediaries team provide critical relationship coverage for Banks across the world as well as to our own Group Subsidiaries. The Banks team has a geographical coverage model broadly across EMEA, APAC, UK and North America. Our critical Banking relationships cover a full suite of products across Transaction Banking services, Liquidity, Repo, FX, Structured Solutions and DCM. As Director in the EMEA team, you have responsibility for leading, growing & maintaining a portfolio of top European names, working directly with the Head of EMEA. As well as driving revenues, your role is to originate new business, manage senior partner relationships and ensure the team is maximising client value to deepen the wallet across the portfolio. By building strong, balanced client and partner relationships, this role directly generates client revenue whilst ensuring effective risk management. You play a lead role in developing LBG's profile in the market to attract new business and enhance relationships with existing clients. Eligible candidates will have 5-7yrs+ of directly related experience marketing banks and/or financial products to a distinct client set. This is a great opportunity for a driven individual to join a growing and diverse client facing team Key accountabilities and skills required Client Relationship Management: Lead portfolio of client relationships and build overall EMEA portfolio strategy to optimise income generation and business while monitoring income vs risk. Manage & Build the business: Create/develop and originate business leads to maximise business opportunities and growth for the Group. Teamwork & Influence- a strong leader willing and able to take the broader view for the benefit of the wider CB and team franchise, who will strive to achieve efficient outcomes for both Lloyds and our clients. Communication & Cultural Awareness- ability to communicate effectively at all levels and across different audiences and cultural environments. Stakeholder Management: Promote the team franchise with internal and external partners, collaborating closely with product and delivery to maximise impact and opportunities Regulatory -understanding of regulatory framework/requirements within which the business operates (FCA and wider regulatory framework including EU and international, as well as Legal framework). Market Knowledge -awareness of wider business, economic, political and market environment (domestic and international) in LBG and wider financial services industry. Product Knowledge- Knowledge of the key product suite that we can offer both from Lloyds Bank and Lloyds Bank Corporate Markets that are relevant to our client base. Risk Management: Manage key Credit, Operational and other risks associated with the portfolio, including specific transactions and preparation of proposals in order to seek approval / renewal of credit limits. Ability to identify, assess, supervise, control and mitigate risks. Financial analysis and controls:the ability to interpret financial information, identify key issues based on this information and put in place appropriate controls and measures. Develop talent: Help recruit, lead, develop and empower team members as required to meet the needs of the business and their own personal development goals. Embody the culture of the Financial Services business to enable others to learn and grow as part of their role. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
Jul 27, 2025
Full time
JOB TITLE: Relationship Director EMEA, Global Banks - Institutional Coverage LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 60% (or three days) in one of our office hubs mentioned above About this opportunity The Global Banks, Specialist Finance & Intermediaries team provide critical relationship coverage for Banks across the world as well as to our own Group Subsidiaries. The Banks team has a geographical coverage model broadly across EMEA, APAC, UK and North America. Our critical Banking relationships cover a full suite of products across Transaction Banking services, Liquidity, Repo, FX, Structured Solutions and DCM. As Director in the EMEA team, you have responsibility for leading, growing & maintaining a portfolio of top European names, working directly with the Head of EMEA. As well as driving revenues, your role is to originate new business, manage senior partner relationships and ensure the team is maximising client value to deepen the wallet across the portfolio. By building strong, balanced client and partner relationships, this role directly generates client revenue whilst ensuring effective risk management. You play a lead role in developing LBG's profile in the market to attract new business and enhance relationships with existing clients. Eligible candidates will have 5-7yrs+ of directly related experience marketing banks and/or financial products to a distinct client set. This is a great opportunity for a driven individual to join a growing and diverse client facing team Key accountabilities and skills required Client Relationship Management: Lead portfolio of client relationships and build overall EMEA portfolio strategy to optimise income generation and business while monitoring income vs risk. Manage & Build the business: Create/develop and originate business leads to maximise business opportunities and growth for the Group. Teamwork & Influence- a strong leader willing and able to take the broader view for the benefit of the wider CB and team franchise, who will strive to achieve efficient outcomes for both Lloyds and our clients. Communication & Cultural Awareness- ability to communicate effectively at all levels and across different audiences and cultural environments. Stakeholder Management: Promote the team franchise with internal and external partners, collaborating closely with product and delivery to maximise impact and opportunities Regulatory -understanding of regulatory framework/requirements within which the business operates (FCA and wider regulatory framework including EU and international, as well as Legal framework). Market Knowledge -awareness of wider business, economic, political and market environment (domestic and international) in LBG and wider financial services industry. Product Knowledge- Knowledge of the key product suite that we can offer both from Lloyds Bank and Lloyds Bank Corporate Markets that are relevant to our client base. Risk Management: Manage key Credit, Operational and other risks associated with the portfolio, including specific transactions and preparation of proposals in order to seek approval / renewal of credit limits. Ability to identify, assess, supervise, control and mitigate risks. Financial analysis and controls:the ability to interpret financial information, identify key issues based on this information and put in place appropriate controls and measures. Develop talent: Help recruit, lead, develop and empower team members as required to meet the needs of the business and their own personal development goals. Embody the culture of the Financial Services business to enable others to learn and grow as part of their role. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE Audible is seeking a media expert to join the Awareness media team to help drive awareness and consideration of Audible and Audible content via innovative media strategies. This forward-looking and well-established media professional will lead key awareness media channels - TV, radio, cinema and out-of-home partnering closely with Audible's global media agency and alongside a team of internal media experts. This role is a rare opportunity to develop high-profile media partnerships for the leading audio entertainment brand in the UK, Germany, France, Spain and Italy. You will manage a significant share of Audible's budget in Europe through high-impact media, while collaborating with Brand and Creative on making Audible an integral part of regional and local pop culture. ABOUT YOU As a key member of the media team you will influence large-scale campaigns, while continuously innovating and optimising your media channels. You will define your channels' role in Audible's media mix, provide in-depth channel insight and drive planning, budgeting and testing. You have a proven track record of working with multi-market consumer brands, preferably for established brands and a strong commercial mindset with the ability to connect media strategies with commercial impact As an Associate Director, Awareness Media Europe, you will - Work with a substantial budget and meaningfully contribute to developing complex and multi-territory media plans across assigned media (TV, OOH, cinema, radio) - Take ownership of operational processes such as budgeting, planning, optimisation, testing and reporting on set KPIs for assigned channels - Work with data analytics, including Marketing Mix Modelling, Competitor Reports and PCAs, to evaluate and optimise channel's impact on brand demand, traffic and sign-ups - Stay ahead of new trends, tools and best practices for your channels, defining testing and innovation pipeline for the region and each marketplace - Build partnerships with multiple internal (other channel leads, creative assets fulfilment, accounting) and external (agency, vendors) stakeholders - Act as a channel expert with a clear vision and a well-informed point of view - Identify opportunities to scale efficiently, as well as capitalise of growth and optimisation levers ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Experience in multi-channel planning and buying with performance focus - Experience in agency collaboration on either client or agency side and an understanding of media requirements for successful campaigns - Experience using data to develop, validate and measure multi-channel campaigns PREFERRED QUALIFICATIONS - Experience in building media and entertainment brands - Experience in working with multiple European markets (UK, Germany, France, Italy and Spain) - Experience in working in large organisation with multiple internal and external stakeholders - Proficiency in German or other European languages such as Spanish, Italian or French - Ambitious self-starter mentality and entrepreneurial spirit with a strong drive for excellence and delivery of results - Demonstrated ability to identify opportunities and optimizations based on data insights as well as creative impulses - Demonstrated ability to form test hypothesis and run experiments with an ultimate goal of establishing best practice - Demonstrated ability to innovate and drive effectiveness and efficiency - Excellent communication skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 09, 2025
Full time
At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE Audible is seeking a media expert to join the Awareness media team to help drive awareness and consideration of Audible and Audible content via innovative media strategies. This forward-looking and well-established media professional will lead key awareness media channels - TV, radio, cinema and out-of-home partnering closely with Audible's global media agency and alongside a team of internal media experts. This role is a rare opportunity to develop high-profile media partnerships for the leading audio entertainment brand in the UK, Germany, France, Spain and Italy. You will manage a significant share of Audible's budget in Europe through high-impact media, while collaborating with Brand and Creative on making Audible an integral part of regional and local pop culture. ABOUT YOU As a key member of the media team you will influence large-scale campaigns, while continuously innovating and optimising your media channels. You will define your channels' role in Audible's media mix, provide in-depth channel insight and drive planning, budgeting and testing. You have a proven track record of working with multi-market consumer brands, preferably for established brands and a strong commercial mindset with the ability to connect media strategies with commercial impact As an Associate Director, Awareness Media Europe, you will - Work with a substantial budget and meaningfully contribute to developing complex and multi-territory media plans across assigned media (TV, OOH, cinema, radio) - Take ownership of operational processes such as budgeting, planning, optimisation, testing and reporting on set KPIs for assigned channels - Work with data analytics, including Marketing Mix Modelling, Competitor Reports and PCAs, to evaluate and optimise channel's impact on brand demand, traffic and sign-ups - Stay ahead of new trends, tools and best practices for your channels, defining testing and innovation pipeline for the region and each marketplace - Build partnerships with multiple internal (other channel leads, creative assets fulfilment, accounting) and external (agency, vendors) stakeholders - Act as a channel expert with a clear vision and a well-informed point of view - Identify opportunities to scale efficiently, as well as capitalise of growth and optimisation levers ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Experience in multi-channel planning and buying with performance focus - Experience in agency collaboration on either client or agency side and an understanding of media requirements for successful campaigns - Experience using data to develop, validate and measure multi-channel campaigns PREFERRED QUALIFICATIONS - Experience in building media and entertainment brands - Experience in working with multiple European markets (UK, Germany, France, Italy and Spain) - Experience in working in large organisation with multiple internal and external stakeholders - Proficiency in German or other European languages such as Spanish, Italian or French - Ambitious self-starter mentality and entrepreneurial spirit with a strong drive for excellence and delivery of results - Demonstrated ability to identify opportunities and optimizations based on data insights as well as creative impulses - Demonstrated ability to form test hypothesis and run experiments with an ultimate goal of establishing best practice - Demonstrated ability to innovate and drive effectiveness and efficiency - Excellent communication skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
About the Role: Grade Level (for internal use): 12 The Team & Role: The S&P Dow Jones Indices' (S&P DJI) global marketing team is responsible for promoting the S&P DJI brand and driving awareness and adoption of S&P DJI offerings and index-linked products in close collaboration with our clients and industry partners. The position is part of S&P DJI's Commercial Marketing team in Europe, reporting to the head of European Marketing. The team's remit is to help develop and execute omni-channel product and channel marketing strategies to improve competitive positioning, increase product brand awareness and provide educational support for S&P DJI's iconic brands and S&P DJI index-linked products and capabilities. Targeted audience profiles include asset owners, wealth management, capital markets and insurance across European markets. The role is part of a small collaborative regionally focused team where team members are responsible for end-to-end programming, execution and reporting. The individual will collaborate regularly across the global S&P DJI Marketing team to plan and execute campaigns, communicate with stakeholders in the commercial and product teams, and work with external partners including ETF providers, exchanges, pension plans, insurance carriers, agencies/vendors and professional bodies. The Impact: This role will help promote the S&P DJI brand as the world's leading, independent, index solutions provider. As part of the broader commercial organization, Marketing is responsible for helping to drive market share and revenue connecting Marketing activities (advertising, digital marketing, content marketing, events etc.) to specific commercial outcomes. Responsibilities: As part of the European Commercial Marketing team, you will be responsible for helping to drive market share, revenue and leads, and connecting Marketing activities to specific commercial outcomes. The candidate will work in lock step with our European commercial teams and clients to drive awareness of our index solutions, and drive adoption and AUM growth in S&P DJI index-linked products. Program Management: Execution of marketing campaigns and related performance in a transparent and informative manner, including regular reporting requirements for internal and external stakeholders. Contribute to a rigorous, systematic and transparent metrics analysis to underpin the team's and business leaders' decision processes. The role is responsible for marketing activities across the entire marketing mix, including events (hosted, third party), and their related metrics and outcomes - this is a hands-on role across all deliverables and channels requiring individual accountability. Account Based Marketing: The Commercial Marketing team's role also focuses on managing marketing relationships with key partners and clients across European markets and delivering optimization marketing techniques to support including, but not restricted to, event programming and end-to-end event management, digital campaigns, content marketing, and associated reporting and analysis. Qualifications: 7+ years of financial markets experience ideally gained with an asset management or similar organization. Strong Marketing background with proven experience executing across the marketing mix. Well versed in industry dynamics and regulatory landscape. Knowledge of ESG/Sustainability is advantageous. Must be fluent in English, other European languages an advantage. Bachelor's degree (Marketing, Communications, Business or related field preferred). Demonstrated interpersonal, written, and verbal communication skills with a track record of driving measurable and significant results. Must possess strong and effective written skills with the ability to deliver impactful communications tailored to audiences. Proven to be detail-oriented and possess a track record of managing multiple projects simultaneously, including events and time-driven activations. Requires ability to interact with varying levels of management and stakeholders across the organization and demonstrate commercial acumen. Foundational understanding of the principals of the primary uses of indices and index-based products by portfolio managers, financial analysis, institutional-quality asset owners and product issuers. Comprehension of the basic pillars of investment management/asset allocation and the goals of financial market participants, including institutional investors, financial advisors, etc. Must be able to demonstrate experience managing multiple marketing campaigns and activations end-to-end across eMarketing, digital, webinars/events, and social media coupled with a collaborative team mentality. Must demonstrate forward thinking and solution-solving style and ability to rationalize available opportunities for the S&P DJI opportunity set. Flexible Working: We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global: At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference click apply for full job details
Feb 18, 2025
Full time
About the Role: Grade Level (for internal use): 12 The Team & Role: The S&P Dow Jones Indices' (S&P DJI) global marketing team is responsible for promoting the S&P DJI brand and driving awareness and adoption of S&P DJI offerings and index-linked products in close collaboration with our clients and industry partners. The position is part of S&P DJI's Commercial Marketing team in Europe, reporting to the head of European Marketing. The team's remit is to help develop and execute omni-channel product and channel marketing strategies to improve competitive positioning, increase product brand awareness and provide educational support for S&P DJI's iconic brands and S&P DJI index-linked products and capabilities. Targeted audience profiles include asset owners, wealth management, capital markets and insurance across European markets. The role is part of a small collaborative regionally focused team where team members are responsible for end-to-end programming, execution and reporting. The individual will collaborate regularly across the global S&P DJI Marketing team to plan and execute campaigns, communicate with stakeholders in the commercial and product teams, and work with external partners including ETF providers, exchanges, pension plans, insurance carriers, agencies/vendors and professional bodies. The Impact: This role will help promote the S&P DJI brand as the world's leading, independent, index solutions provider. As part of the broader commercial organization, Marketing is responsible for helping to drive market share and revenue connecting Marketing activities (advertising, digital marketing, content marketing, events etc.) to specific commercial outcomes. Responsibilities: As part of the European Commercial Marketing team, you will be responsible for helping to drive market share, revenue and leads, and connecting Marketing activities to specific commercial outcomes. The candidate will work in lock step with our European commercial teams and clients to drive awareness of our index solutions, and drive adoption and AUM growth in S&P DJI index-linked products. Program Management: Execution of marketing campaigns and related performance in a transparent and informative manner, including regular reporting requirements for internal and external stakeholders. Contribute to a rigorous, systematic and transparent metrics analysis to underpin the team's and business leaders' decision processes. The role is responsible for marketing activities across the entire marketing mix, including events (hosted, third party), and their related metrics and outcomes - this is a hands-on role across all deliverables and channels requiring individual accountability. Account Based Marketing: The Commercial Marketing team's role also focuses on managing marketing relationships with key partners and clients across European markets and delivering optimization marketing techniques to support including, but not restricted to, event programming and end-to-end event management, digital campaigns, content marketing, and associated reporting and analysis. Qualifications: 7+ years of financial markets experience ideally gained with an asset management or similar organization. Strong Marketing background with proven experience executing across the marketing mix. Well versed in industry dynamics and regulatory landscape. Knowledge of ESG/Sustainability is advantageous. Must be fluent in English, other European languages an advantage. Bachelor's degree (Marketing, Communications, Business or related field preferred). Demonstrated interpersonal, written, and verbal communication skills with a track record of driving measurable and significant results. Must possess strong and effective written skills with the ability to deliver impactful communications tailored to audiences. Proven to be detail-oriented and possess a track record of managing multiple projects simultaneously, including events and time-driven activations. Requires ability to interact with varying levels of management and stakeholders across the organization and demonstrate commercial acumen. Foundational understanding of the principals of the primary uses of indices and index-based products by portfolio managers, financial analysis, institutional-quality asset owners and product issuers. Comprehension of the basic pillars of investment management/asset allocation and the goals of financial market participants, including institutional investors, financial advisors, etc. Must be able to demonstrate experience managing multiple marketing campaigns and activations end-to-end across eMarketing, digital, webinars/events, and social media coupled with a collaborative team mentality. Must demonstrate forward thinking and solution-solving style and ability to rationalize available opportunities for the S&P DJI opportunity set. Flexible Working: We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global: At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference click apply for full job details
Head of Campaigns and Social page is loaded Head of Campaigns and Social Apply locations: London, Chester, Bristol, Edinburgh, Halifax Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: February 25, 2025 (12 days left to apply) Job requisition id: 128454 End Date: Monday 24 February 2025 Salary Range: £104,992 - £146,650 We support flexible working - click here for more information on flexible working options Flexible Working Options: Hybrid Working, Job Share Job Description Summary We're searching for a marketing leader who can help our businesses and brands grow faster by driving awareness and consideration across our portfolio. Your job will be to create impactful marketing campaigns through ATL advertising, stunts, social, influencer, and word of mouth. You'll be a keen strategist who can manage complex marketing campaigns, but you'll also be an innovator who can think bigger and longer-term. You'll see customers for what they are: real people with real needs navigating the ups and downs of life, and you'll obsess about how our campaigns can usefully help along the way. We're running a matrix structure where Full Funnel Marketing Teams work with specialist Accelerators, of which this role leads one of, to deliver groundbreaking marketing plans. So we need someone who is an arch collaborator first and foremost. If you are driven by team size, personal power and glory, then we're not for you. This is a building job as we scale the largest financial transformation in Europe. So if you are driven to make meaningful work with brilliant people, but aren't afraid to roll up your sleeves and lead through doing, then please read on! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Reporting to one of our Consumer Marketing Directors, your key focus will be to: Drive marketing campaigns including ATL, stunts, activations, social, and influencer activities to significantly drive consideration through to awareness metrics that deliver commercial impact through best-in-class creative execution. Define moments that matter for customers in partnership with our Full Funnel Marketing teams and deploy campaigns to move customer intent through to awareness metrics. Lead the Organic Social strategy and implementation for all Lloyds Banking Group consumer brands, keeping the bar high on creative and developing content strategies to foster community engagement, grow followers, and drive brand connection. Be responsible for the overall agency relationship with Adam & Eve and Union. Work in partnership with the Full Funnel Marketing teams, deploying teams to agile pods under their leadership to design best in class customer communications, and lead the betterment of these campaigns within your team once landed. Lead the pitch and review process for any new agencies that support the execution and strategy of consumer marketing creative, campaigns and social activations. Define critical metrics, work in partnership with the Insights team to understand campaign and engagement data to ensure we're optimizing and improving campaign output. Act as a bar raiser across the Consumer Marketing team to ensure high-quality creative output from brief to ideation to production across all marketing channels. Inspire and nurture the team to help create a culture of excellence and ensure we have the right people on the right problems and the team are fulfilled in their work. Innovate across our channel mix to ensure our go-to-market strategy for our campaigns is best in class. Skills: We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So if you don't have some of these but think you've got what it takes, get in touch. We'll be hiring for attitude, experience, and expertise in equal measure. Deep Multi-Channel Expertise: Has demonstrated multi-channel experience across influencer, ATL, social, and agile campaign creation. Creating best-in-class campaigns that set the standard in the industry and deliver clear commercial outcomes. Campaign Management: Deep and proven experience delivering famous creative that builds brands and delivers commercial returns. Proven experience delivering multi-channel awareness and consideration campaigns across broadcast and earned media. Deep experience optimizing media spends to maximize efficiency and effectiveness. Creative Delivery: Proven capability in delivering innovative, stand out and effective creative in partnership with in-house studios and world-class agencies, optimized to deliver impact across the funnel. Innovation: Evidenced clear potential in making workflows as efficient as possible using automation and artificial intelligence while at the same time building the craft skills and creativity of the team so that we maximize the value of people and technology working together. Ensures we're leading the market on best-in-class campaign delivery and sets a higher standard on what excellent campaign creative looks like. Management: You'll have proven experience managing budgets, workflows and risks associated with delivering marketing. You'll happily geek out over workflow tools such as JIRA, so we can focus our efforts to only the key priorities. Values & Behaviours: You'll think 'We' not 'Me'. You'll be outstandingly collaborative with peers and colleagues across teams and this is demonstrated through your actions as well as your words. You're not competitive over jurisdiction, team size, glory or power. You are humble, actively listen, and actively learn in order to create curious teams of T-shaped people that are non-competitive, psychologically safe, and achieve brilliant things together. About working for us Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us For over 320 years we've been making a difference to the lives of customers, businesses and communities. With us, you'll be helping Britain prosper. You'll be part of an ever-changing industry, playing a key role in shaping the financial services of the future whilst supporting our customers' changing needs.
Feb 14, 2025
Full time
Head of Campaigns and Social page is loaded Head of Campaigns and Social Apply locations: London, Chester, Bristol, Edinburgh, Halifax Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: February 25, 2025 (12 days left to apply) Job requisition id: 128454 End Date: Monday 24 February 2025 Salary Range: £104,992 - £146,650 We support flexible working - click here for more information on flexible working options Flexible Working Options: Hybrid Working, Job Share Job Description Summary We're searching for a marketing leader who can help our businesses and brands grow faster by driving awareness and consideration across our portfolio. Your job will be to create impactful marketing campaigns through ATL advertising, stunts, social, influencer, and word of mouth. You'll be a keen strategist who can manage complex marketing campaigns, but you'll also be an innovator who can think bigger and longer-term. You'll see customers for what they are: real people with real needs navigating the ups and downs of life, and you'll obsess about how our campaigns can usefully help along the way. We're running a matrix structure where Full Funnel Marketing Teams work with specialist Accelerators, of which this role leads one of, to deliver groundbreaking marketing plans. So we need someone who is an arch collaborator first and foremost. If you are driven by team size, personal power and glory, then we're not for you. This is a building job as we scale the largest financial transformation in Europe. So if you are driven to make meaningful work with brilliant people, but aren't afraid to roll up your sleeves and lead through doing, then please read on! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Reporting to one of our Consumer Marketing Directors, your key focus will be to: Drive marketing campaigns including ATL, stunts, activations, social, and influencer activities to significantly drive consideration through to awareness metrics that deliver commercial impact through best-in-class creative execution. Define moments that matter for customers in partnership with our Full Funnel Marketing teams and deploy campaigns to move customer intent through to awareness metrics. Lead the Organic Social strategy and implementation for all Lloyds Banking Group consumer brands, keeping the bar high on creative and developing content strategies to foster community engagement, grow followers, and drive brand connection. Be responsible for the overall agency relationship with Adam & Eve and Union. Work in partnership with the Full Funnel Marketing teams, deploying teams to agile pods under their leadership to design best in class customer communications, and lead the betterment of these campaigns within your team once landed. Lead the pitch and review process for any new agencies that support the execution and strategy of consumer marketing creative, campaigns and social activations. Define critical metrics, work in partnership with the Insights team to understand campaign and engagement data to ensure we're optimizing and improving campaign output. Act as a bar raiser across the Consumer Marketing team to ensure high-quality creative output from brief to ideation to production across all marketing channels. Inspire and nurture the team to help create a culture of excellence and ensure we have the right people on the right problems and the team are fulfilled in their work. Innovate across our channel mix to ensure our go-to-market strategy for our campaigns is best in class. Skills: We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So if you don't have some of these but think you've got what it takes, get in touch. We'll be hiring for attitude, experience, and expertise in equal measure. Deep Multi-Channel Expertise: Has demonstrated multi-channel experience across influencer, ATL, social, and agile campaign creation. Creating best-in-class campaigns that set the standard in the industry and deliver clear commercial outcomes. Campaign Management: Deep and proven experience delivering famous creative that builds brands and delivers commercial returns. Proven experience delivering multi-channel awareness and consideration campaigns across broadcast and earned media. Deep experience optimizing media spends to maximize efficiency and effectiveness. Creative Delivery: Proven capability in delivering innovative, stand out and effective creative in partnership with in-house studios and world-class agencies, optimized to deliver impact across the funnel. Innovation: Evidenced clear potential in making workflows as efficient as possible using automation and artificial intelligence while at the same time building the craft skills and creativity of the team so that we maximize the value of people and technology working together. Ensures we're leading the market on best-in-class campaign delivery and sets a higher standard on what excellent campaign creative looks like. Management: You'll have proven experience managing budgets, workflows and risks associated with delivering marketing. You'll happily geek out over workflow tools such as JIRA, so we can focus our efforts to only the key priorities. Values & Behaviours: You'll think 'We' not 'Me'. You'll be outstandingly collaborative with peers and colleagues across teams and this is demonstrated through your actions as well as your words. You're not competitive over jurisdiction, team size, glory or power. You are humble, actively listen, and actively learn in order to create curious teams of T-shaped people that are non-competitive, psychologically safe, and achieve brilliant things together. About working for us Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us For over 320 years we've been making a difference to the lives of customers, businesses and communities. With us, you'll be helping Britain prosper. You'll be part of an ever-changing industry, playing a key role in shaping the financial services of the future whilst supporting our customers' changing needs.
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details
Jan 27, 2025
Full time
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
Sep 16, 2022
Full time
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
