About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Job Title: Engineering Director, NPD Location: Battersea, London (3 days a week in the office) About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. What You'll Do We are lookingfor a Engineering Director to join our UK NPD team creating a new generation of innovative heated products for the Ninja brand.In this position you will be responsible for overseeing and directing all aspects of design, and development activities, driving innovation, and ensuring the successful execution of NPD projects aligned with SharkNinja's goal of positively impacting people's lives every day. You will put the consumer at the centre of everything you do, and lead with an innovative mindset for the business. You are the product's market expert/curator: you will ensure a 5-star product and commercialization experience for consumers. You must have a passion for bringing innovative, successful new products to market, and be a strategic thinker who strives to align category goals and objectives with company mission, moving forward vigorously with consensus. You will be positive, energetic, self-reliant, an agile thinker, a lover of products, action-oriented, and be able to develop and drive a 5-star team that lives and breathes the SharkNinja Success Drivers. What You'll Bring: Leadership and Team Management: Lead, mentor, and manage a team of engineers and researchers. Provide guidance, support, and encouragement to foster a culture of innovation and excellence. Project Management: Oversee the entire lifecycle of NPD projects from conception to completion. Ensure projects are delivered on time, within budget, and meet quality standards. Research and Innovation: Drive continuous innovation by staying updated with emerging technologies, market trends, and industry advancements. Encourage and facilitate research activities to develop new products, technologies, or processes. Collaboration and Cross-Functional Coordination: Foster collaboration between R&D, advanced development, product development and other departments to ensure seamless integration of NPD initiatives into product development cycles. Quality Assurance: Implement quality control processes and ensure adherence to regulatory standards and industry best practices in all NPD activities. Communication and Reporting: Effectively communicate NPD strategies, progress, and outcomes to key stakeholders, executives, and other relevant parties. Collaborates seamlessly with our U.S. and China-based Product Development teams, multi-functional teams. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Aug 03, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Job Title: Engineering Director, NPD Location: Battersea, London (3 days a week in the office) About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. What You'll Do We are lookingfor a Engineering Director to join our UK NPD team creating a new generation of innovative heated products for the Ninja brand.In this position you will be responsible for overseeing and directing all aspects of design, and development activities, driving innovation, and ensuring the successful execution of NPD projects aligned with SharkNinja's goal of positively impacting people's lives every day. You will put the consumer at the centre of everything you do, and lead with an innovative mindset for the business. You are the product's market expert/curator: you will ensure a 5-star product and commercialization experience for consumers. You must have a passion for bringing innovative, successful new products to market, and be a strategic thinker who strives to align category goals and objectives with company mission, moving forward vigorously with consensus. You will be positive, energetic, self-reliant, an agile thinker, a lover of products, action-oriented, and be able to develop and drive a 5-star team that lives and breathes the SharkNinja Success Drivers. What You'll Bring: Leadership and Team Management: Lead, mentor, and manage a team of engineers and researchers. Provide guidance, support, and encouragement to foster a culture of innovation and excellence. Project Management: Oversee the entire lifecycle of NPD projects from conception to completion. Ensure projects are delivered on time, within budget, and meet quality standards. Research and Innovation: Drive continuous innovation by staying updated with emerging technologies, market trends, and industry advancements. Encourage and facilitate research activities to develop new products, technologies, or processes. Collaboration and Cross-Functional Coordination: Foster collaboration between R&D, advanced development, product development and other departments to ensure seamless integration of NPD initiatives into product development cycles. Quality Assurance: Implement quality control processes and ensure adherence to regulatory standards and industry best practices in all NPD activities. Communication and Reporting: Effectively communicate NPD strategies, progress, and outcomes to key stakeholders, executives, and other relevant parties. Collaborates seamlessly with our U.S. and China-based Product Development teams, multi-functional teams. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Our customer is looking for a remote contractor to take on this new role Essential experience includes:- Experience of Linux security lockdown in RHEL 9.x and Ubuntu Pro Experience of securing systems using DISA STIG process Configuration and Securing of rootless containers connected to NAS SE Linux application Experience of secure Windows Server lockdown with DISA STIG Integration of Windows Active Directory with secure RHEL and Ubuntu Pro Kerberos authentication of file shares on NAS
Aug 03, 2025
Contractor
Our customer is looking for a remote contractor to take on this new role Essential experience includes:- Experience of Linux security lockdown in RHEL 9.x and Ubuntu Pro Experience of securing systems using DISA STIG process Configuration and Securing of rootless containers connected to NAS SE Linux application Experience of secure Windows Server lockdown with DISA STIG Integration of Windows Active Directory with secure RHEL and Ubuntu Pro Kerberos authentication of file shares on NAS
Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £40,296 per annum, working 36 hours per week. This is a fixed term contract/ secondment opportunity until 31st August 2026. If you are seeking a secondment, please get permission from your line manager before applying. We are looking for a dedicated and enthusiastic Project Officer to join our Adults Health and Wellbeing (AWHP) Disabilities and Direct Payments Team. This role is essential in supporting the delivery of the Surrey County Council Direct Payments Strategy 2023, its predominant focus. You will work within a political environment and have a good understanding of project management, national legislation, and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role You will be joining a committed, enthusiastic, and supportive team, where your role will encompass a range of responsibilities. These include collaborating with staff and partners to ensure the successful delivery of various projects and service improvements. You will work closely with senior managers to identify and address any risks or issues that may arise during the course of these projects. Part of your duties will involve preparing and updating Highlight Reports to provide progress updates on the implementation of the Direct Payments Strategy and the Physical Disability and Sensory Impairment (PDSI) Strategy. These updates will be shared with relevant boards and the Directorate Leadership Team (DLT). You will also be responsible for maintaining and revising project plans to support the integration of a new Direct Payment Offer into standard operations, as well as the ongoing delivery of the PDSI Strategy. Effective engagement and consistent communication with stakeholders will be key to your success in this role. Additionally, you will provide administrative support, which may include organising meetings, preparing agendas, and taking minutes. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Leading projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery Assessing or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. A sound understanding of project management and of national legislation and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda Your ability to plan workloads and secure resources to enable the team/s to achieve a quality service. A clear understanding of the values and behaviours of the organisation and the ability to work inclusively, with a diverse range of stakeholders and promote equality of opportunity. As part of your application, you will be asked to upload your CV and answer the following questions: What strategies have you employed to support matrix teams/colleagues in remaining on track with their project plans and targets? (300 words) Please describe a project you have managed that required collaboration acrossa range of internal and external stakeholders? How did you ensure effective communication and coordination among the team members? (350 words) How do you maintain, develop, and review systems, processes, and procedures to maximize delivery? Can you provide an example of a time when you improved a system or process? (350 words) Please give an example of how you have supporteda number ofprojects (orthe delivery of a range of support services)in a context ofchangingand sometimes conflictingpriorities? How did you ensure thatthe teamsachievedtheobjectives?(350words) How do you ensure initiatives you support embody a commitment to equality, diversity, and inclusivity. (150 words) Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For more information please contact via teams or email: Ami Patel, Senior Commissioning Manager, or Lorraine Branch, Senior Operational Manager, via email or on MS Teams. The job advert closes at 23:59 on 20th July 2025 with interviews taking place in the week commencing 28th July. If you are passionate about making a difference in the lives of adults across Surrey and have the skills and experience required for this rolewe would love to hear from you! Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Aug 03, 2025
Full time
Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £40,296 per annum, working 36 hours per week. This is a fixed term contract/ secondment opportunity until 31st August 2026. If you are seeking a secondment, please get permission from your line manager before applying. We are looking for a dedicated and enthusiastic Project Officer to join our Adults Health and Wellbeing (AWHP) Disabilities and Direct Payments Team. This role is essential in supporting the delivery of the Surrey County Council Direct Payments Strategy 2023, its predominant focus. You will work within a political environment and have a good understanding of project management, national legislation, and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role You will be joining a committed, enthusiastic, and supportive team, where your role will encompass a range of responsibilities. These include collaborating with staff and partners to ensure the successful delivery of various projects and service improvements. You will work closely with senior managers to identify and address any risks or issues that may arise during the course of these projects. Part of your duties will involve preparing and updating Highlight Reports to provide progress updates on the implementation of the Direct Payments Strategy and the Physical Disability and Sensory Impairment (PDSI) Strategy. These updates will be shared with relevant boards and the Directorate Leadership Team (DLT). You will also be responsible for maintaining and revising project plans to support the integration of a new Direct Payment Offer into standard operations, as well as the ongoing delivery of the PDSI Strategy. Effective engagement and consistent communication with stakeholders will be key to your success in this role. Additionally, you will provide administrative support, which may include organising meetings, preparing agendas, and taking minutes. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Leading projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery Assessing or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. A sound understanding of project management and of national legislation and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda Your ability to plan workloads and secure resources to enable the team/s to achieve a quality service. A clear understanding of the values and behaviours of the organisation and the ability to work inclusively, with a diverse range of stakeholders and promote equality of opportunity. As part of your application, you will be asked to upload your CV and answer the following questions: What strategies have you employed to support matrix teams/colleagues in remaining on track with their project plans and targets? (300 words) Please describe a project you have managed that required collaboration acrossa range of internal and external stakeholders? How did you ensure effective communication and coordination among the team members? (350 words) How do you maintain, develop, and review systems, processes, and procedures to maximize delivery? Can you provide an example of a time when you improved a system or process? (350 words) Please give an example of how you have supporteda number ofprojects (orthe delivery of a range of support services)in a context ofchangingand sometimes conflictingpriorities? How did you ensure thatthe teamsachievedtheobjectives?(350words) How do you ensure initiatives you support embody a commitment to equality, diversity, and inclusivity. (150 words) Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For more information please contact via teams or email: Ami Patel, Senior Commissioning Manager, or Lorraine Branch, Senior Operational Manager, via email or on MS Teams. The job advert closes at 23:59 on 20th July 2025 with interviews taking place in the week commencing 28th July. If you are passionate about making a difference in the lives of adults across Surrey and have the skills and experience required for this rolewe would love to hear from you! Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Secure Devices is responsible for protecting BCG's edge and endpoint environments, including laptops, mobile phones, corporate-managed, BYOD, and server-side devices. This critical role leads the engineering and enablement of endpoint protection technologies, ensuring device compliance, threat detection, and automated response capabilities. The role combines strong technical leadership, deep expertise in endpoint protection platforms, and a collaborative approach to operationalize security across all user and device touchpoints globally. Key Responsibilities: Endpoint Security Strategy & Engineering: Define and lead the secure device strategy, ensuring strong protection across all device types and operating systems. Engineer and operate scalable solutions for endpoint protection, data loss prevention (DLP), and compliance checking. Build automated controls for device posture, encryption, threat detection, and remediation. Own and optimize integrations with tools such as Microsoft Defender, Purview, Symantec, CrowdStrike, or equivalent. Platform Integration & Automation: Drive automation for device onboarding, compliance validation, and health monitoring. Ensure endpoint telemetry is integrated with SIEM platforms and observability stacks. Partner with platform and infrastructure teams to enforce secure device baselines and policies. Build self-healing, zero-trust-aligned architectures for secure device management. Observability & Event Management: Implement real-time observability of endpoint health, risk exposure, and threat posture. Integrate with cybersecurity event and incident management pipelines for early detection and rapid response. Collaborate with the cyber and incident response teams to streamline investigation and containment. Ensure high-fidelity logging and alerting from all edge device sources. Compliance & Risk Management: Ensure devices meet internal policies and external regulatory standards through automation and audit-readiness. Drive policy enforcement through scalable automation and end-user experience design. Manage the lifecycle of security configuration across device fleets globally. Collaboration & Stakeholder Engagement: Work closely with IT support, mobility, infrastructure, and security operations teams. Partner with cyber, legal, and compliance stakeholders to define and enforce device governance policies. Serve as a key contributor to global security programs and strategic initiatives. Leadership & Operational Excellence: Lead a global engineering team responsible for endpoint protection tooling and device compliance. Foster a culture of security, automation, transparency, and continuous improvement. Define and track SLAs, SLOs, and KPIs related to device health, compliance, and risk. What You'll Bring Required Qualifications: 12+ years of experience in endpoint security, device management, or security engineering roles. Proven experience implementing and operating tools such as Microsoft Defender, Purview, Symantec, or CrowdStrike. Deep technical understanding of endpoint protection, mobile security, and compliance tooling. Strong background in automation, scripting, and observability practices. Experience working with large, global device fleets and BYOD models. Preferred Qualifications: Familiarity with zero-trust security models and endpoint detection and response (EDR). Certifications such as CISSP, CISM, Microsoft Security certifications, or equivalent. Experience integrating device telemetry into SIEM and SOAR platforms. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global alignment or vendor engagements. Ability to operate in a fast-paced, security-first engineering environment. The Director - Secure Devices plays a mission-critical role in securing BCG's edge footprint, from user laptops to mobile and unmanaged devices. By delivering high-visibility, automated, and resilient endpoint protection capabilities, this role ensures BCG maintains a strong, scalable, and adaptive defense posture aligned to the modern threat landscape. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 03, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Secure Devices is responsible for protecting BCG's edge and endpoint environments, including laptops, mobile phones, corporate-managed, BYOD, and server-side devices. This critical role leads the engineering and enablement of endpoint protection technologies, ensuring device compliance, threat detection, and automated response capabilities. The role combines strong technical leadership, deep expertise in endpoint protection platforms, and a collaborative approach to operationalize security across all user and device touchpoints globally. Key Responsibilities: Endpoint Security Strategy & Engineering: Define and lead the secure device strategy, ensuring strong protection across all device types and operating systems. Engineer and operate scalable solutions for endpoint protection, data loss prevention (DLP), and compliance checking. Build automated controls for device posture, encryption, threat detection, and remediation. Own and optimize integrations with tools such as Microsoft Defender, Purview, Symantec, CrowdStrike, or equivalent. Platform Integration & Automation: Drive automation for device onboarding, compliance validation, and health monitoring. Ensure endpoint telemetry is integrated with SIEM platforms and observability stacks. Partner with platform and infrastructure teams to enforce secure device baselines and policies. Build self-healing, zero-trust-aligned architectures for secure device management. Observability & Event Management: Implement real-time observability of endpoint health, risk exposure, and threat posture. Integrate with cybersecurity event and incident management pipelines for early detection and rapid response. Collaborate with the cyber and incident response teams to streamline investigation and containment. Ensure high-fidelity logging and alerting from all edge device sources. Compliance & Risk Management: Ensure devices meet internal policies and external regulatory standards through automation and audit-readiness. Drive policy enforcement through scalable automation and end-user experience design. Manage the lifecycle of security configuration across device fleets globally. Collaboration & Stakeholder Engagement: Work closely with IT support, mobility, infrastructure, and security operations teams. Partner with cyber, legal, and compliance stakeholders to define and enforce device governance policies. Serve as a key contributor to global security programs and strategic initiatives. Leadership & Operational Excellence: Lead a global engineering team responsible for endpoint protection tooling and device compliance. Foster a culture of security, automation, transparency, and continuous improvement. Define and track SLAs, SLOs, and KPIs related to device health, compliance, and risk. What You'll Bring Required Qualifications: 12+ years of experience in endpoint security, device management, or security engineering roles. Proven experience implementing and operating tools such as Microsoft Defender, Purview, Symantec, or CrowdStrike. Deep technical understanding of endpoint protection, mobile security, and compliance tooling. Strong background in automation, scripting, and observability practices. Experience working with large, global device fleets and BYOD models. Preferred Qualifications: Familiarity with zero-trust security models and endpoint detection and response (EDR). Certifications such as CISSP, CISM, Microsoft Security certifications, or equivalent. Experience integrating device telemetry into SIEM and SOAR platforms. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global alignment or vendor engagements. Ability to operate in a fast-paced, security-first engineering environment. The Director - Secure Devices plays a mission-critical role in securing BCG's edge footprint, from user laptops to mobile and unmanaged devices. By delivering high-visibility, automated, and resilient endpoint protection capabilities, this role ensures BCG maintains a strong, scalable, and adaptive defense posture aligned to the modern threat landscape. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Delivering our clients, unrivalled experience of exceptional service, value and flexibility is part of our DNA. As a Global IT Platform Management Director, you will lead the end-to-end platform management, cohesive cross-platform planning, driving delivery excellence, robust governance, and alignment with enterprise-wide objectives across the platform engineering ecosystem. This high-impact leadership role is critical in scaling platform engineering and managing complexity at an enterprise level. The ideal candidate brings a strong track record of cross-functional leadership, governance rigor, and platform lifecycle ownership in complex global environments. Among your responsibilities, you will: Platform Management & Strategic Delivery Lead strategic planning and execution of technology platform roadmaps across portfolios. Drive cohesive platform delivery through integrated planning, cross-portfolio prioritization, and coordinated execution across multiple platform engineering portfolios and teams. Monitor and report on platform-level KPIs, delivery health, and value realization. Ensure timely tracking and fulfillment of platform-specific commitments, including OKRs, milestones, and funding allocations. Cross-Portfolio Governance & Prioritization Implement a unified governance model to manage prioritization, dependencies, and trade-offs across platforms and programs. Facilitate transparency and alignment across portfolios, balancing strategic objectives and operational capacity. Govern cross-functional intake processes to ensure enterprise-wide visibility into platform demands and commitments. Risk, Dependency, and Compliance Oversight Establish and manage frameworks for identifying, tracking, and mitigating platform-level risks and interdependencies. Partner with architecture and security teams to embed compliance, policy adherence, and risk mitigation into delivery workflows. Lead platform security tracking and ensure integration of privacy, legal, and regulatory standards across the lifecycle. Metrics, Reporting, and Stakeholder Engagement Develop and maintain executive dashboards and reports to track platform performance, delivery metrics, and overall health. Drive a metrics-driven approach to decision-making, providing insights to senior leaders and steering committees. Engage regularly with senior stakeholders (e.g., CTO, Platform Leaders, Finance, Security, Architecture) to ensure alignment, resolve blockers, and drive continuous improvement. Champion Culture, Agility, and Continuous Improvement Embed programmatic excellence, business agility, and delivery discipline within the platform engineering organization. Promote a culture of high accountability, clear ownership, and performance metrics. Regularly evaluate and improve platform delivery frameworks, tooling, and ways of working. YOU'RE GOOD AT Navigating and managing ambiguity and complexity at scale. Demonstrated ability to manage interdependencies, platform roadmaps, and risk controls across diverse workstreams. Proven experience implementing portfolio-level governance frameworks and delivering measurable outcomes in matrixed environments. Influencing and aligning senior stakeholders and cross-functional teams. Driving execution with structure, precision, and high ownership. Bringing systems thinking, risk management, and clear planning. Facilitating change, leading through influence, and enabling outcomes through strong governance and leadership. What You'll Bring Undergraduate degree required; Master's degree or MBA a strong plus. 12+ years of experience in IT, Digital, or Platform Delivery roles, with deep exposure to enterprise program management, governance, or strategy. Proven experience managing high value programs across global organizations. Strong understanding of agile principles and ways of working including scrum & Kanban. Strong understanding of technology enabled business, digital and organizational transformations, delivering enterprise IT and Digital services. Entrepreneurial drive and ability to achieve goals in an innovative and fast-paced environment. Familiarity with tools such as JIRA, Confluence, SharePoint or similar. Excellent communication, stakeholder engagement, and presentation skills. Who You'll Work With Platform Engineering Teams, Product Portfolios, Architecture, Security, Finance, TMO, and Digital Delivery leads across BCG. Platform Management Lead, Portfolio Leads, Platform Team Leads for integration and alignment. Executive leadership for program updates, steering, and governance. Agile coaches and Delivery Owners to embed scalable delivery practices. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $168,000.00 - $206,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 03, 2025
Full time
Locations : London Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Delivering our clients, unrivalled experience of exceptional service, value and flexibility is part of our DNA. As a Global IT Platform Management Director, you will lead the end-to-end platform management, cohesive cross-platform planning, driving delivery excellence, robust governance, and alignment with enterprise-wide objectives across the platform engineering ecosystem. This high-impact leadership role is critical in scaling platform engineering and managing complexity at an enterprise level. The ideal candidate brings a strong track record of cross-functional leadership, governance rigor, and platform lifecycle ownership in complex global environments. Among your responsibilities, you will: Platform Management & Strategic Delivery Lead strategic planning and execution of technology platform roadmaps across portfolios. Drive cohesive platform delivery through integrated planning, cross-portfolio prioritization, and coordinated execution across multiple platform engineering portfolios and teams. Monitor and report on platform-level KPIs, delivery health, and value realization. Ensure timely tracking and fulfillment of platform-specific commitments, including OKRs, milestones, and funding allocations. Cross-Portfolio Governance & Prioritization Implement a unified governance model to manage prioritization, dependencies, and trade-offs across platforms and programs. Facilitate transparency and alignment across portfolios, balancing strategic objectives and operational capacity. Govern cross-functional intake processes to ensure enterprise-wide visibility into platform demands and commitments. Risk, Dependency, and Compliance Oversight Establish and manage frameworks for identifying, tracking, and mitigating platform-level risks and interdependencies. Partner with architecture and security teams to embed compliance, policy adherence, and risk mitigation into delivery workflows. Lead platform security tracking and ensure integration of privacy, legal, and regulatory standards across the lifecycle. Metrics, Reporting, and Stakeholder Engagement Develop and maintain executive dashboards and reports to track platform performance, delivery metrics, and overall health. Drive a metrics-driven approach to decision-making, providing insights to senior leaders and steering committees. Engage regularly with senior stakeholders (e.g., CTO, Platform Leaders, Finance, Security, Architecture) to ensure alignment, resolve blockers, and drive continuous improvement. Champion Culture, Agility, and Continuous Improvement Embed programmatic excellence, business agility, and delivery discipline within the platform engineering organization. Promote a culture of high accountability, clear ownership, and performance metrics. Regularly evaluate and improve platform delivery frameworks, tooling, and ways of working. YOU'RE GOOD AT Navigating and managing ambiguity and complexity at scale. Demonstrated ability to manage interdependencies, platform roadmaps, and risk controls across diverse workstreams. Proven experience implementing portfolio-level governance frameworks and delivering measurable outcomes in matrixed environments. Influencing and aligning senior stakeholders and cross-functional teams. Driving execution with structure, precision, and high ownership. Bringing systems thinking, risk management, and clear planning. Facilitating change, leading through influence, and enabling outcomes through strong governance and leadership. What You'll Bring Undergraduate degree required; Master's degree or MBA a strong plus. 12+ years of experience in IT, Digital, or Platform Delivery roles, with deep exposure to enterprise program management, governance, or strategy. Proven experience managing high value programs across global organizations. Strong understanding of agile principles and ways of working including scrum & Kanban. Strong understanding of technology enabled business, digital and organizational transformations, delivering enterprise IT and Digital services. Entrepreneurial drive and ability to achieve goals in an innovative and fast-paced environment. Familiarity with tools such as JIRA, Confluence, SharePoint or similar. Excellent communication, stakeholder engagement, and presentation skills. Who You'll Work With Platform Engineering Teams, Product Portfolios, Architecture, Security, Finance, TMO, and Digital Delivery leads across BCG. Platform Management Lead, Portfolio Leads, Platform Team Leads for integration and alignment. Executive leadership for program updates, steering, and governance. Agile coaches and Delivery Owners to embed scalable delivery practices. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $168,000.00 - $206,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Chartered Institute of Library and Information Professionals
Membership Growth Manager Full Time 35 hours per week Permanent Hybrid Closing date 13th August 2025 Job Reference: MGM02 (Please quote this on any correspondence) The opportunity We are seeking a commercially minded, results-driven professional to support the delivery of CILIP s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management. Working closely with the Director of Business Development, you will play a key role in achieving CILIP s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty. About the role This role supports the delivery of CILIP s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP s strategic priorities. Key areas of delivery: Demand generation and lead nurture Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups. Lead conversion and business development Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey. Retention and member value Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP s wider offer, including training, events, and professional registration. Data, insight and reporting Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement. Cross-team collaboration Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives. About you The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys. Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights. Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit. Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model. This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy. ABOUT CILIP CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives. Our purpose is to unite, support and empower information professionals across all sectors. What we do: Continuing Professional Development (CPD) : We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise. Membership services : We will provide excellent membership services that support our members and enable them to maximise their membership benefits. Professional standards : We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management. Content and publishing : We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise. Advocacy : We will advocate for the value of our profession and the important role of our members in organisations and society. Research and development : We will work in collaboration to deliver R&D programmes which advance our strategic goals. Structure: Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland. CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more. Why join CILIP? Hybrid working 27 days' annual leave plus public holidays (increasing after 3 years service) Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit Access to CILIP s Employee Assistance Programme through Vivup Perkbox employee discounts and wellbeing hub Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave The option to buy up to 5 days' additional annual leave (pro-rata for part time employees) Annual flu vaccination voucher Contribution to eye tests and glasses for DSE use How to apply To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025 Interview dates First interviews (virtual) will be held on 21-22nd August via Teams Second interviews will be held in person on 28th August at Woburn House CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences. If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you. For more information on how we are embedding diversity at the heart of CILIP and its work visit our website. Registered Charity No 313014
Aug 03, 2025
Full time
Membership Growth Manager Full Time 35 hours per week Permanent Hybrid Closing date 13th August 2025 Job Reference: MGM02 (Please quote this on any correspondence) The opportunity We are seeking a commercially minded, results-driven professional to support the delivery of CILIP s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management. Working closely with the Director of Business Development, you will play a key role in achieving CILIP s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty. About the role This role supports the delivery of CILIP s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP s strategic priorities. Key areas of delivery: Demand generation and lead nurture Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups. Lead conversion and business development Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey. Retention and member value Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP s wider offer, including training, events, and professional registration. Data, insight and reporting Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement. Cross-team collaboration Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives. About you The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys. Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights. Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit. Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model. This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy. ABOUT CILIP CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives. Our purpose is to unite, support and empower information professionals across all sectors. What we do: Continuing Professional Development (CPD) : We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise. Membership services : We will provide excellent membership services that support our members and enable them to maximise their membership benefits. Professional standards : We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management. Content and publishing : We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise. Advocacy : We will advocate for the value of our profession and the important role of our members in organisations and society. Research and development : We will work in collaboration to deliver R&D programmes which advance our strategic goals. Structure: Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland. CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more. Why join CILIP? Hybrid working 27 days' annual leave plus public holidays (increasing after 3 years service) Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit Access to CILIP s Employee Assistance Programme through Vivup Perkbox employee discounts and wellbeing hub Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave The option to buy up to 5 days' additional annual leave (pro-rata for part time employees) Annual flu vaccination voucher Contribution to eye tests and glasses for DSE use How to apply To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025 Interview dates First interviews (virtual) will be held on 21-22nd August via Teams Second interviews will be held in person on 28th August at Woburn House CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences. If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you. For more information on how we are embedding diversity at the heart of CILIP and its work visit our website. Registered Charity No 313014
Head of Engineering Location: London (Hybrid) Department: IT Reports to: IT Director Lead the Engineering of a Safer Future At Harmony Fire, we're not just designing innovative fire safety solutions - we're revolutionizing safety and compliance through cutting-edge technology. Our smart fire doors and platform solutions play a pivotal role in protecting lives and homes, offering peace of mind to residents and businesses nationwide. As the Head of Engineering , you'll take the reins of our technical vision, leading a cross-functional engineering team to build scalable, secure, and high-performance applications that directly impact the safety of millions. This role offers an exciting opportunity to shape the future of safety technology, requiring a blend of hands-on leadership, technical expertise, and a collaborative mindset to drive innovation at scale. What You'll Do Lead and manage a cross-functional engineering team, including front-end developers (Vue 3), back-end engineers (NestJS), and DevOps specialists. Drive the technical vision and oversee the architecture and development of our platform, utilizing Vue 3, NestJS, PostgreSQL, and Azure cloud infrastructure. Collaborate with Product and Design teams to ensure seamless integration of engineering deliverables with business objectives and user needs. Coach and mentor team members, promoting best practices for clean code, code quality, system reliability, and high-performance development. Own and optimize CI/CD processes, DevOps workflows, and infrastructure planning to ensure fast delivery and cost-effective cloud operations. Stay hands-on where necessary - lead code reviews, make architectural decisions, and assist in system-level debugging. Champion Agile practices (Scrum/Kanban) to ensure effective team performance and transparency throughout product delivery cycles. Promote a strong culture of documentation, testing, and continuous improvement in both product quality and engineering processes. What You'll Bring Proven experience leading and scaling engineering teams across front-end, back-end, and DevOps functions. Deep technical expertise in Vue 3 , NestJS , and TypeScript . Strong experience with PostgreSQL , Azure cloud services, and building CI/CD pipelines with containerization tools like Docker/Kubernetes . Proven ability to build scalable applications while managing technical debt and delivering high-performance, reliable solutions. Experience with Agile development, sprint planning, and backlog management, working in fast-paced environments. Exceptional communication and leadership skills with a track record of mentoring teams to success. Entrepreneurial mindset with ownership of key projects and technical direction. Bonus Skills Familiarity with GraphQL , Prisma ORM , and other advanced technologies. Experience with Azure IoT Hub , Azure Functions , and serverless architecture . Previous experience in leading multi-location or hybrid teams. Why Harmony Fire? At Harmony Fire , we're solving real-world problems, ensuring that fire safety technology is more effective and accessible. As part of the Auro Door team, you'll be contributing to a platform that makes homes safer through real-time data and actionable insights. If you're passionate about innovative technology that's changing an entire industry, and want to lead a team of talented engineers who share your vision, this is the place for you. What You'll Get Performance bonus tied to the successful delivery of product features and engineering milestones. Unlimited paid holiday - take the time you need to recharge. Office lunches, snacks, and our popular 'Takeaway Fridays'. Team socialising budget and two company-wide events per year. Enhanced maternity and paternity policies. Cycle to Work scheme to promote health and sustainability. Private health insurance. Auto-enrolment pension for your future planning. Recognition and rewards - from high-street vouchers to European city breaks. Our Values Athlete's Grit - Relentless effort, no shortcuts. Captain's Duty - Ownership and accountability. Fun-Loving Heart - Serious about the mission, relaxed in the culture. Apply now and help us shape the future of safety tech - one system at a time.
Aug 02, 2025
Full time
Head of Engineering Location: London (Hybrid) Department: IT Reports to: IT Director Lead the Engineering of a Safer Future At Harmony Fire, we're not just designing innovative fire safety solutions - we're revolutionizing safety and compliance through cutting-edge technology. Our smart fire doors and platform solutions play a pivotal role in protecting lives and homes, offering peace of mind to residents and businesses nationwide. As the Head of Engineering , you'll take the reins of our technical vision, leading a cross-functional engineering team to build scalable, secure, and high-performance applications that directly impact the safety of millions. This role offers an exciting opportunity to shape the future of safety technology, requiring a blend of hands-on leadership, technical expertise, and a collaborative mindset to drive innovation at scale. What You'll Do Lead and manage a cross-functional engineering team, including front-end developers (Vue 3), back-end engineers (NestJS), and DevOps specialists. Drive the technical vision and oversee the architecture and development of our platform, utilizing Vue 3, NestJS, PostgreSQL, and Azure cloud infrastructure. Collaborate with Product and Design teams to ensure seamless integration of engineering deliverables with business objectives and user needs. Coach and mentor team members, promoting best practices for clean code, code quality, system reliability, and high-performance development. Own and optimize CI/CD processes, DevOps workflows, and infrastructure planning to ensure fast delivery and cost-effective cloud operations. Stay hands-on where necessary - lead code reviews, make architectural decisions, and assist in system-level debugging. Champion Agile practices (Scrum/Kanban) to ensure effective team performance and transparency throughout product delivery cycles. Promote a strong culture of documentation, testing, and continuous improvement in both product quality and engineering processes. What You'll Bring Proven experience leading and scaling engineering teams across front-end, back-end, and DevOps functions. Deep technical expertise in Vue 3 , NestJS , and TypeScript . Strong experience with PostgreSQL , Azure cloud services, and building CI/CD pipelines with containerization tools like Docker/Kubernetes . Proven ability to build scalable applications while managing technical debt and delivering high-performance, reliable solutions. Experience with Agile development, sprint planning, and backlog management, working in fast-paced environments. Exceptional communication and leadership skills with a track record of mentoring teams to success. Entrepreneurial mindset with ownership of key projects and technical direction. Bonus Skills Familiarity with GraphQL , Prisma ORM , and other advanced technologies. Experience with Azure IoT Hub , Azure Functions , and serverless architecture . Previous experience in leading multi-location or hybrid teams. Why Harmony Fire? At Harmony Fire , we're solving real-world problems, ensuring that fire safety technology is more effective and accessible. As part of the Auro Door team, you'll be contributing to a platform that makes homes safer through real-time data and actionable insights. If you're passionate about innovative technology that's changing an entire industry, and want to lead a team of talented engineers who share your vision, this is the place for you. What You'll Get Performance bonus tied to the successful delivery of product features and engineering milestones. Unlimited paid holiday - take the time you need to recharge. Office lunches, snacks, and our popular 'Takeaway Fridays'. Team socialising budget and two company-wide events per year. Enhanced maternity and paternity policies. Cycle to Work scheme to promote health and sustainability. Private health insurance. Auto-enrolment pension for your future planning. Recognition and rewards - from high-street vouchers to European city breaks. Our Values Athlete's Grit - Relentless effort, no shortcuts. Captain's Duty - Ownership and accountability. Fun-Loving Heart - Serious about the mission, relaxed in the culture. Apply now and help us shape the future of safety tech - one system at a time.
PERMANENT PROJECT MANAGER JOB - OFFICE BASED - SHEFFIELD UP TO 45K We are working exclusively with an innovative, successful and thriving manufacturing business in Sheffield to recruit a Project Manager. This role may also be condensed to 4 days. Role Summary We're looking for an experienced Project Manager with sharp analytical skills, operational acumen, and the ability to lead multi-departmental projects across our manufacturing business. You'll champion end-to-end project delivery, digital transformation, and team coordination-ensuring smooth operations and consistent performance improvements in collaboration with Directors and the Senior Leadership Team. Key Responsibilities:- Project Strategy & Planning:- Define project objectives, scope, deliverables, timelines, and KPIs Conduct site assessments and interpret space and client requirements Develop and manage cross-functional plans with clear milestones and resource allocation Systems Development & Process Improvement:- Design and implement Microsoft-based operational systems and joined-up planning processes Lead the creation and rollout of Group CRM systems with the Digital Delivery team Maintain, update, and report on CRM performance and adoption Reporting & Analysis Generate reports and dashboards (e.g. enquiries, conversion rates, KPIs) using Excel Track sales team performance and report insights to Management and SLT Analyse project results for continuous process improvement Client & Stakeholder Coordination Act as primary contact for external clients during project lifecycles Gather requirements, manage expectations, and communicate effectively across teams Ensure project delivery aligns with agreed specifications and client satisfaction Design & Compliance Oversight Collaborate with designers and review proposals for function and feasibility Monitor adherence to safety, accessibility, and manufacturing standards Procurement & Supply Chain Support Oversee sourcing, inventory, ordering and supplier delivery timelines Liaise with contractors and logistics teams to meet delivery schedules Installation Leadership Schedule and oversee installation crews and contractors Resolve on-site challenges and ensure health & safety compliance Budget Management Create and manage project budgets with efficiency and control Approve supplier invoices and track financial metrics Testing & QA Coordinate final inspections and functionality checks Organise client training and handovers Documentation & Feedback Loop Maintain comprehensive documentation and records Deliver progress updates, evaluations, and lessons-learned reports Key Skills & Experience Proven expertise in project management, planning and systems analysis Strong organisational, communication and team-building capabilities Experience working with Directors and SLT on strategic initiatives A background in manufacturing or logistics is highly desirable. Essential Tech Skills System development and implementation Microsoft Project and Planner Excel (lookups, pivot tables, formulas, dashboard creation) Preferred Tech Exposure Power BI dashboard creation Microsoft Copilot Dynamics CRM Shopify integration knowledge (bonus) This is a new position within the business, so a chance to make it your own and build a successful team around you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion. #
Aug 02, 2025
Full time
PERMANENT PROJECT MANAGER JOB - OFFICE BASED - SHEFFIELD UP TO 45K We are working exclusively with an innovative, successful and thriving manufacturing business in Sheffield to recruit a Project Manager. This role may also be condensed to 4 days. Role Summary We're looking for an experienced Project Manager with sharp analytical skills, operational acumen, and the ability to lead multi-departmental projects across our manufacturing business. You'll champion end-to-end project delivery, digital transformation, and team coordination-ensuring smooth operations and consistent performance improvements in collaboration with Directors and the Senior Leadership Team. Key Responsibilities:- Project Strategy & Planning:- Define project objectives, scope, deliverables, timelines, and KPIs Conduct site assessments and interpret space and client requirements Develop and manage cross-functional plans with clear milestones and resource allocation Systems Development & Process Improvement:- Design and implement Microsoft-based operational systems and joined-up planning processes Lead the creation and rollout of Group CRM systems with the Digital Delivery team Maintain, update, and report on CRM performance and adoption Reporting & Analysis Generate reports and dashboards (e.g. enquiries, conversion rates, KPIs) using Excel Track sales team performance and report insights to Management and SLT Analyse project results for continuous process improvement Client & Stakeholder Coordination Act as primary contact for external clients during project lifecycles Gather requirements, manage expectations, and communicate effectively across teams Ensure project delivery aligns with agreed specifications and client satisfaction Design & Compliance Oversight Collaborate with designers and review proposals for function and feasibility Monitor adherence to safety, accessibility, and manufacturing standards Procurement & Supply Chain Support Oversee sourcing, inventory, ordering and supplier delivery timelines Liaise with contractors and logistics teams to meet delivery schedules Installation Leadership Schedule and oversee installation crews and contractors Resolve on-site challenges and ensure health & safety compliance Budget Management Create and manage project budgets with efficiency and control Approve supplier invoices and track financial metrics Testing & QA Coordinate final inspections and functionality checks Organise client training and handovers Documentation & Feedback Loop Maintain comprehensive documentation and records Deliver progress updates, evaluations, and lessons-learned reports Key Skills & Experience Proven expertise in project management, planning and systems analysis Strong organisational, communication and team-building capabilities Experience working with Directors and SLT on strategic initiatives A background in manufacturing or logistics is highly desirable. Essential Tech Skills System development and implementation Microsoft Project and Planner Excel (lookups, pivot tables, formulas, dashboard creation) Preferred Tech Exposure Power BI dashboard creation Microsoft Copilot Dynamics CRM Shopify integration knowledge (bonus) This is a new position within the business, so a chance to make it your own and build a successful team around you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion. #
Finance Account Manager - Devon Your new company I'm currently supporting a fast-growing direct-to-consumer organic meat business based in rural Devon. They operate two successful brands with a combined turnover of £3.5 million and have ambitious plans for further growth. The business is built on a foundation of sustainable farming, quality produce, and ethical practices. As they continue to scale, I'm helping them find a capable and proactive Accounts Manager who can bring financial discipline and support their next phase of development. Your new role As an accounts' manager, you'll take full ownership of the finance function, working closely with a Finance Director and the leadership team. You'll implement robust financial controls, streamline processes, and support strategic growth. Leading day-to-day finance operations, including management accounts and reportingImplementing and enforcing financial controls and proceduresAutomating manual processes and reducing reliance on paper-based systemsManaging monthly variances and cost tracking (e.g., organic meat pricing)Supporting integration of inventory systems with Shopify PlusCollaborating on margin analysis and business planningOverseeing accounts management and administrative finance tasks What you'll need to succeed Proven experience in a finance leadership roleStrong management, accounting and financial control skillsHands-on approach and attention to detailExperience with automation, SaaS tools, and system integrationExcellent communication and stakeholder management skillsAAT Level 3/4 desirable.QBE also welcomeExperience in food, FMCG, or inventory-heavy businessesFamiliarity with Shopify Plus or similar platformsExposure to equity-based business models What you'll get in return Competitive salary based on experienceOpportunity to shape the finance function in a scaling businessCollaborative, purpose-driven team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 02, 2025
Full time
Finance Account Manager - Devon Your new company I'm currently supporting a fast-growing direct-to-consumer organic meat business based in rural Devon. They operate two successful brands with a combined turnover of £3.5 million and have ambitious plans for further growth. The business is built on a foundation of sustainable farming, quality produce, and ethical practices. As they continue to scale, I'm helping them find a capable and proactive Accounts Manager who can bring financial discipline and support their next phase of development. Your new role As an accounts' manager, you'll take full ownership of the finance function, working closely with a Finance Director and the leadership team. You'll implement robust financial controls, streamline processes, and support strategic growth. Leading day-to-day finance operations, including management accounts and reportingImplementing and enforcing financial controls and proceduresAutomating manual processes and reducing reliance on paper-based systemsManaging monthly variances and cost tracking (e.g., organic meat pricing)Supporting integration of inventory systems with Shopify PlusCollaborating on margin analysis and business planningOverseeing accounts management and administrative finance tasks What you'll need to succeed Proven experience in a finance leadership roleStrong management, accounting and financial control skillsHands-on approach and attention to detailExperience with automation, SaaS tools, and system integrationExcellent communication and stakeholder management skillsAAT Level 3/4 desirable.QBE also welcomeExperience in food, FMCG, or inventory-heavy businessesFamiliarity with Shopify Plus or similar platformsExposure to equity-based business models What you'll get in return Competitive salary based on experienceOpportunity to shape the finance function in a scaling businessCollaborative, purpose-driven team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Location: Main office location Croydon, London. 1 day/week in our other office- Fleet Street, City of London Employment Type: Full-time, Permanent/Hybrid Salary: DOE Start date: October 2025 About our company: Trading as emap for its B2B division, Metropolis International is a fast-growing business, privately owned Media Group with over £50m of annual revenue, structured in two divisions consumer media, and business-to-business media. In both parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Metropolis is actively looking at acquiring more media businesses. We employ over 480 people in offices in Croydon, Fleet street and Dublin. Overall Purpose of the Role: Establishing singular, structured procedures across the credit control Establish the required structure across all locations to maximise efficiency, synergies, and best practice. Integrate new acquisitions, consistent with best practice and uniformity with existing Group practice. Manage credit control teams at Croydon and Fleet Street which are headed by team leaders. Responsibilities: Managing teams per Direct Reports across multiple sites in uniform best practice Minimise DSO days Uniform KPI monitoring and review Reduce overdue and Bad Debt Run an aged debt and incorporate in the monthly board pack. Set monthly credit controllers targets and report on results for both the staff and payroll. Review and approval all credit notes, refunds, and bad debt requests. Run quarterly debt reviews with each credit controller Produce the quarterly bad debt provision Escalation of issues to senior management as necessary and appropriate. Effect cost savings To ensure that the Company processes and policies in relation to Debtors and representation in the Company accounts is accurate and appropriate in all circumstances, referring matters to the Group Finance Director, Group Financial Controller whenever necessary. Adherence to all relevant regulatory accounting principles. To adhere to Company policies including the Anti-Bribery and Corruption policy. To carry out any other ad hoc duties as may be required from time to time. Key Results Areas: Achievement of agreed DSO targets. Achieve Aged Debt target. Bad Debt write-off maintained within agreed targets. Reviewing and verifying validity refunds for approvals. Personal Specifications and Competencies: Management Skills: Ability to manage, mentor and develop teams across multiple sites Able to recruit and retain key personnel. Implement change and integration of acquisitions. Manage relationships with internal senior management Interpersonal Skills: Strong influencing skills with the ability to influence and negotiate for time and resources at all levels including Divisional Managing Directors Evidence of success in building and managing relationships within all functions of the business. Evidence of success in prioritising and dealing with high level sensitive information and enquiries and taking appropriate action on a regular basis. Organisational awareness with the ability to operate with confidence and credibility across all functions of the Company. IT, Administrative and Organisational Skills: Extensive knowledge of Microsoft packages including Word, Excel and Powerpoint with the ability to create presentations at an advanced level. Excellent planning, organisational and time management skills, with the ability to work under pressure and to tight deadlines and to demonstrate an effective and resourceful approach to addressing issues. Judgement and Analysis: Sound judgement with the ability to interpret, analyse and disseminate complex, sensitive information. A strong understanding of business and organisational risk and the ability to analyse situations and apply judgement on decisions. Awareness of the Company s reputation, finance or legal position. Initiative: Resourceful and purposeful, with initiative, drive and a strong desire to deliver exceptional results. A team player both internally and externally. Communication skills: Excellent verbal and written communication skills, including the ability to present and explain management information clearly to a variety of audiences. Other Special Requirements: Necessary education/qualifications: Credit management qualification from recognised industry body. Substantial management experience of Credit Control & Billing functions. Media and / or experience in large groups with multi entity / multi divisional structures desirable What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs are available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Work from home during August Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at our web page. Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Aug 02, 2025
Full time
Location: Main office location Croydon, London. 1 day/week in our other office- Fleet Street, City of London Employment Type: Full-time, Permanent/Hybrid Salary: DOE Start date: October 2025 About our company: Trading as emap for its B2B division, Metropolis International is a fast-growing business, privately owned Media Group with over £50m of annual revenue, structured in two divisions consumer media, and business-to-business media. In both parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Metropolis is actively looking at acquiring more media businesses. We employ over 480 people in offices in Croydon, Fleet street and Dublin. Overall Purpose of the Role: Establishing singular, structured procedures across the credit control Establish the required structure across all locations to maximise efficiency, synergies, and best practice. Integrate new acquisitions, consistent with best practice and uniformity with existing Group practice. Manage credit control teams at Croydon and Fleet Street which are headed by team leaders. Responsibilities: Managing teams per Direct Reports across multiple sites in uniform best practice Minimise DSO days Uniform KPI monitoring and review Reduce overdue and Bad Debt Run an aged debt and incorporate in the monthly board pack. Set monthly credit controllers targets and report on results for both the staff and payroll. Review and approval all credit notes, refunds, and bad debt requests. Run quarterly debt reviews with each credit controller Produce the quarterly bad debt provision Escalation of issues to senior management as necessary and appropriate. Effect cost savings To ensure that the Company processes and policies in relation to Debtors and representation in the Company accounts is accurate and appropriate in all circumstances, referring matters to the Group Finance Director, Group Financial Controller whenever necessary. Adherence to all relevant regulatory accounting principles. To adhere to Company policies including the Anti-Bribery and Corruption policy. To carry out any other ad hoc duties as may be required from time to time. Key Results Areas: Achievement of agreed DSO targets. Achieve Aged Debt target. Bad Debt write-off maintained within agreed targets. Reviewing and verifying validity refunds for approvals. Personal Specifications and Competencies: Management Skills: Ability to manage, mentor and develop teams across multiple sites Able to recruit and retain key personnel. Implement change and integration of acquisitions. Manage relationships with internal senior management Interpersonal Skills: Strong influencing skills with the ability to influence and negotiate for time and resources at all levels including Divisional Managing Directors Evidence of success in building and managing relationships within all functions of the business. Evidence of success in prioritising and dealing with high level sensitive information and enquiries and taking appropriate action on a regular basis. Organisational awareness with the ability to operate with confidence and credibility across all functions of the Company. IT, Administrative and Organisational Skills: Extensive knowledge of Microsoft packages including Word, Excel and Powerpoint with the ability to create presentations at an advanced level. Excellent planning, organisational and time management skills, with the ability to work under pressure and to tight deadlines and to demonstrate an effective and resourceful approach to addressing issues. Judgement and Analysis: Sound judgement with the ability to interpret, analyse and disseminate complex, sensitive information. A strong understanding of business and organisational risk and the ability to analyse situations and apply judgement on decisions. Awareness of the Company s reputation, finance or legal position. Initiative: Resourceful and purposeful, with initiative, drive and a strong desire to deliver exceptional results. A team player both internally and externally. Communication skills: Excellent verbal and written communication skills, including the ability to present and explain management information clearly to a variety of audiences. Other Special Requirements: Necessary education/qualifications: Credit management qualification from recognised industry body. Substantial management experience of Credit Control & Billing functions. Media and / or experience in large groups with multi entity / multi divisional structures desirable What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs are available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Work from home during August Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at our web page. Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Purpose of Job The Director, IPAM works closely with the Chief Accountability Officer (CAO) on a range of operational and strategic tasks to ensure implementation of the Project Accountability Policy and Guidance, ensuring institutional accountability among internal and external stakeholders, and promoting project performance, institutional learning, and protecting the reputation the Bank. The Director ensures alignment of strategy with delivery, programmatic planning, and delivery oversight across IPAM's external engagement, dispute resolution, and institutional learning functions. This role ensures integration across workstreams, guarantees operational and policy coherence, and positions IPAM as a credible, responsive, and impactful independent accountability mechanism within the EBRD and the global development finance architecture. A key purpose of the job is the capacity to guide the creation and dissemination of knowledge derived from cases to influence change in Bank practices and promote greater accountability and sustainability. The director is an important point of contact for high-level engagement with the Board of Directors, the President's Office, senior Bank Management, diverse project-affected communities, international civil society, Clients, and other IFIs/IOs. The role holder is expected to collaborate and represent the department both internally and externally with a high degree of professionalism. A key responsibility for this role is the review and operationalising of the IPAM work plan, including coordination and cross-cutting activities, resourcing and budget management. This is a hands-on management role with the director managing an aligned team who is responsible for Intake, Problem Solving, Institutional Learning and Outreach. Background The Independent Project Accountability Mechanism office was established in July 2020 and its mandate, functions and process are provided by the Project Accountability Policy approved by the EBRD Board in April 2019, under the principles of independence, impartiality, transparency, predictability, equitability and accessibility. The Mechanism works to mediate disputes between project stakeholders in highly sensitive contexts; to determine whether the Bank has complied with its Environmental and Social Policy and Access to Information Policy; and where applicable, to recommend both Project-specific and institutional-level changes to address non-compliance with these policies. IPAM has two additional functions: to conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood; and to promote institutional learning and integrate management action plan commitments across EBRD projects, sharing lessons learned and offering guidance to Bank management based on the insights, experiences and evidence emerging from its casework. IPAM is managed by the Chief Accountability Officer who is responsible for the executive leadership, strategic direction, complaint management, operational/administrative management, stakeholder outreach, staff training and internal coordination with other areas of the Bank. IPAM is independent from EBRD Management and reports directly to the Board of Directors via the Audit Committee. As established in the Project Accountability Policy, Problem Solving and Compliance Review are the two complementary, non-judicial functions that IPAM has within its mandate to address the environmental, social and disclosure concerns of communities and civil society organisations regarding projects with EBRD financing. Additionally, IPAM also has a mandate to: (a) identify institutional learnings that distinguish common challenges, provide constructive recommendations, and promote a culture of continuous learning at EBRD and, (b) conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood. IPAM is based on an in-house expertise model that requires its staff to possess the necessary skills and competencies to undertake casework at the standards set by the Project Accountability Policy. This work can be supported by external technical experts in an ad-hoc fashion to provide specific inputs in areas where the team lacks expertise or where continuous engagement is required to generate successful outcomes. Accountability and Responsibility Under limited direction of the Managing Director, Chief Accountability Officer, the Director is responsible for: Oversight of the Registration, Assessment and Problem Solving Function Provide strategic guidance to the Associate Director and ensure alignment of case management practices with IPAM's values, policy and methodology. Oversee the development of innovative, context-sensitive conflict resolution approaches; monitor complex dispute cases and stakeholder negotiations. Ensure quality control of high-stakes public documentation and maintain consistency with international best practice. Strategic Leadership & Integration Develop and implement multi-year strategies across Outreach, Learning and Data Management functions in alignment with IPAM's mandate. Serve as principal advisor to the Chief Accountability Officer on stakeholder relations, learning priorities, and risk-sensitive case resolution. Oversight of Institutional Learning and Data Analysis Oversee the translation of case findings into compelling knowledge products and institutional learning agendas. Represent IPAM in peer networks and advisory/data collaborations, ensuring benchmarks, joint research, and best practice dissemination. Ensure synergies between IPAM learning products and the EBRD's project cycle, capacity building, and policy reform. Drive policy innovation by translating insights from casework into actionable change across the Bank's governance, project design, and safeguards. Oversight of Outreach and Engagement Shape and direct IPAM's external engagement-including widening of our civil society network, translation of policy requirements into adequate messaging, digital platforms, and annual publications. Engage in dialogue with civil society, project-affected people, clients, and other multilateral peer institutions. Oversee capacity-building events, thematic knowledge sharing, and internal stakeholder briefings. Department Management Directly accountable for the engagement and effective overall management of staff including recruitment, talent and performance management, coaching and development. Champions and role models the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times Supports the CAO in ensuring delivery of IPAM administrative activities, including but not limited to financial and people matters, the development and preparation of internal administrative procedures. Is a member of the Risk Assessment IPAM Coordinating Team and ensures cascading of decisions regarding safety and retaliation mitigation measures. Guides the ongoing development of professional practices within IPAM, including identifying training needs and activities and proactively coaching and sharing knowledge. Contributes to continuous improvement and actively engages and actively undertakes continuous learning. Deputise for MD, as directed and required. Knowledge, Skills and Experience Degree in a related field (i.e economics, social or environmental sciences, sustainability, or international development) or equivalent experience. Deep understanding of multilateral development banks, accountability frameworks and grievance redress mechanisms Knowledge of dispute resolution methodologies, stakeholder negotiation and culturally sensitive approaches Familiarity with environmental and social impact assessments, international standards and risk mitigation, particularly in relation to EBRD Understanding of data-driven learning, knowledge management and policy feedback looks Ability to develop and implement multi-year strategies, align cross-functional teams, and advise senior leadership. Strong grounding in institutional governance, transparency, and ethical standards. Capacity to synthesize complex case data into actionable insights and policy recommendations. Excellent written and verbal communication skills for high-stakes documentation, public engagement, and internal briefings. Skilled in building trust with diverse stakeholders including affected communities, civil society, and institutional peers. Proficiency in talent development, performance management, and fostering a values-driven team culture. Ability to drive innovation in policy and practice and adapt to evolving institutional and field dynamics. Willingness to travel regularly and work outside regular business hours required. Impeccable integrity, judgment and discretion. Proficiency in English, additional languages (especially those spoken in EBRD regions) are an asset. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation . click apply for full job details
Aug 02, 2025
Full time
Purpose of Job The Director, IPAM works closely with the Chief Accountability Officer (CAO) on a range of operational and strategic tasks to ensure implementation of the Project Accountability Policy and Guidance, ensuring institutional accountability among internal and external stakeholders, and promoting project performance, institutional learning, and protecting the reputation the Bank. The Director ensures alignment of strategy with delivery, programmatic planning, and delivery oversight across IPAM's external engagement, dispute resolution, and institutional learning functions. This role ensures integration across workstreams, guarantees operational and policy coherence, and positions IPAM as a credible, responsive, and impactful independent accountability mechanism within the EBRD and the global development finance architecture. A key purpose of the job is the capacity to guide the creation and dissemination of knowledge derived from cases to influence change in Bank practices and promote greater accountability and sustainability. The director is an important point of contact for high-level engagement with the Board of Directors, the President's Office, senior Bank Management, diverse project-affected communities, international civil society, Clients, and other IFIs/IOs. The role holder is expected to collaborate and represent the department both internally and externally with a high degree of professionalism. A key responsibility for this role is the review and operationalising of the IPAM work plan, including coordination and cross-cutting activities, resourcing and budget management. This is a hands-on management role with the director managing an aligned team who is responsible for Intake, Problem Solving, Institutional Learning and Outreach. Background The Independent Project Accountability Mechanism office was established in July 2020 and its mandate, functions and process are provided by the Project Accountability Policy approved by the EBRD Board in April 2019, under the principles of independence, impartiality, transparency, predictability, equitability and accessibility. The Mechanism works to mediate disputes between project stakeholders in highly sensitive contexts; to determine whether the Bank has complied with its Environmental and Social Policy and Access to Information Policy; and where applicable, to recommend both Project-specific and institutional-level changes to address non-compliance with these policies. IPAM has two additional functions: to conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood; and to promote institutional learning and integrate management action plan commitments across EBRD projects, sharing lessons learned and offering guidance to Bank management based on the insights, experiences and evidence emerging from its casework. IPAM is managed by the Chief Accountability Officer who is responsible for the executive leadership, strategic direction, complaint management, operational/administrative management, stakeholder outreach, staff training and internal coordination with other areas of the Bank. IPAM is independent from EBRD Management and reports directly to the Board of Directors via the Audit Committee. As established in the Project Accountability Policy, Problem Solving and Compliance Review are the two complementary, non-judicial functions that IPAM has within its mandate to address the environmental, social and disclosure concerns of communities and civil society organisations regarding projects with EBRD financing. Additionally, IPAM also has a mandate to: (a) identify institutional learnings that distinguish common challenges, provide constructive recommendations, and promote a culture of continuous learning at EBRD and, (b) conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood. IPAM is based on an in-house expertise model that requires its staff to possess the necessary skills and competencies to undertake casework at the standards set by the Project Accountability Policy. This work can be supported by external technical experts in an ad-hoc fashion to provide specific inputs in areas where the team lacks expertise or where continuous engagement is required to generate successful outcomes. Accountability and Responsibility Under limited direction of the Managing Director, Chief Accountability Officer, the Director is responsible for: Oversight of the Registration, Assessment and Problem Solving Function Provide strategic guidance to the Associate Director and ensure alignment of case management practices with IPAM's values, policy and methodology. Oversee the development of innovative, context-sensitive conflict resolution approaches; monitor complex dispute cases and stakeholder negotiations. Ensure quality control of high-stakes public documentation and maintain consistency with international best practice. Strategic Leadership & Integration Develop and implement multi-year strategies across Outreach, Learning and Data Management functions in alignment with IPAM's mandate. Serve as principal advisor to the Chief Accountability Officer on stakeholder relations, learning priorities, and risk-sensitive case resolution. Oversight of Institutional Learning and Data Analysis Oversee the translation of case findings into compelling knowledge products and institutional learning agendas. Represent IPAM in peer networks and advisory/data collaborations, ensuring benchmarks, joint research, and best practice dissemination. Ensure synergies between IPAM learning products and the EBRD's project cycle, capacity building, and policy reform. Drive policy innovation by translating insights from casework into actionable change across the Bank's governance, project design, and safeguards. Oversight of Outreach and Engagement Shape and direct IPAM's external engagement-including widening of our civil society network, translation of policy requirements into adequate messaging, digital platforms, and annual publications. Engage in dialogue with civil society, project-affected people, clients, and other multilateral peer institutions. Oversee capacity-building events, thematic knowledge sharing, and internal stakeholder briefings. Department Management Directly accountable for the engagement and effective overall management of staff including recruitment, talent and performance management, coaching and development. Champions and role models the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times Supports the CAO in ensuring delivery of IPAM administrative activities, including but not limited to financial and people matters, the development and preparation of internal administrative procedures. Is a member of the Risk Assessment IPAM Coordinating Team and ensures cascading of decisions regarding safety and retaliation mitigation measures. Guides the ongoing development of professional practices within IPAM, including identifying training needs and activities and proactively coaching and sharing knowledge. Contributes to continuous improvement and actively engages and actively undertakes continuous learning. Deputise for MD, as directed and required. Knowledge, Skills and Experience Degree in a related field (i.e economics, social or environmental sciences, sustainability, or international development) or equivalent experience. Deep understanding of multilateral development banks, accountability frameworks and grievance redress mechanisms Knowledge of dispute resolution methodologies, stakeholder negotiation and culturally sensitive approaches Familiarity with environmental and social impact assessments, international standards and risk mitigation, particularly in relation to EBRD Understanding of data-driven learning, knowledge management and policy feedback looks Ability to develop and implement multi-year strategies, align cross-functional teams, and advise senior leadership. Strong grounding in institutional governance, transparency, and ethical standards. Capacity to synthesize complex case data into actionable insights and policy recommendations. Excellent written and verbal communication skills for high-stakes documentation, public engagement, and internal briefings. Skilled in building trust with diverse stakeholders including affected communities, civil society, and institutional peers. Proficiency in talent development, performance management, and fostering a values-driven team culture. Ability to drive innovation in policy and practice and adapt to evolving institutional and field dynamics. Willingness to travel regularly and work outside regular business hours required. Impeccable integrity, judgment and discretion. Proficiency in English, additional languages (especially those spoken in EBRD regions) are an asset. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Enterprise Procurement & Payables (EP&P) Director, Global Process Owner - Source to Pay (S2P), you will lead BCG's Source-to-Pay transformation through its final implementation phase and transition it into a high-performing, business-as-usual global operation. This dual-phase role blends delivery and operational excellence - requiring a strong transformation mindset now, and long-term leadership of a mature, scalable service model going forward. In the immediate term, you will be responsible for finalizing the change agenda, completing the rollout of S2P capabilities across the remaining 50% of BCG's global footprint. This includes working cross-functionally to deploy, align, and stabilize end-to-end processes for Source-to-Contract (S2C) and Purchase-to-Pay (P2P), while embedding effective risk, compliance, and governance practices. Once rollout is complete, you will take full ownership of the global S2P technical solution and endto-end process, accountable for delivery, strategy, performance, user satisfaction, platform and process adoption (including Coupa), continuous improvement, and innovation. Your work will ensure that S2P becomes a fully embedded, high-value business capability - efficient, controlled, and ready to scale with BCG's ongoing growth. Following the roll-out, this role may also evolve to take on a broader mandate leading additional technical solutioning initiatives and/or products for the Enterprise Procurement & Payables team. You will initially lead and support two direct reports who own major parts of the solution: The Global Process Owner - S2C, responsible for maturing S2C solutions in remaining markets, aligning controls, and expanding the use of Supplier Information Management (SIM), risk tools, and Contract Lifecycle Management (CLM). The Global Process Owner - P2P including Cards, responsible for P2P maturity, expanding buying channels and catalogues, advancing Coupa Pay, and scaling card programs globally. In this role, you will serve as a member of the Procurement Leadership Team with shared responsibility for supporting the building and maintaining a high performing culture across EP&P and partnering across the leadership team to deliver on department level goals. You will also work closely with global, regional-, system-, and office level Finance and Operational Leadership stakeholders through the planning and implementation phases. The individual in this role will also be a key partner to the ES AI Center of Excellence and Enterprise Services Data team, helping to activate the AI agenda for EP&P - applying intelligent automation, insight generation, and predictive analytics to drive smarter, faster decision-making and more fully automated across the S2P lifecycle. This role sits at the intersection of process, technology, data, and change and is integral to both delivering transformation outcomes and ensuring long-term operational excellence for EP&P, Enterprise Services, and BCG. YOU'RE GOOD AT Strategic Leadership & Execution Leading through complexity and shifting business priorities and considerations - bringing clarity, structure, and momentum to large-scale transformation while preparing for longterm operational excellence Translating strategy into action, setting clear priorities and sequencing for transformation while balancing day-to-day operations Driving end-to-end accountability for global processes, from design through execution, adoption, and continuous improvement Managing change effectively, with experience in adoption planning, communication, and stakeholder engagement across geographies People Leadership & Collaboration Coaching and empowering global teams, including direct line management and matrix leadership, to deliver outcomes with autonomy and purpose Navigating, educating, and influencing senior stakeholder landscapes, aligning crossfunctional partners across Finance, Legal, IT, Risk, Compliance, and Business leadership Thriving in a fast-paced, global environment, working with multi-disciplinary teams and evolving priorities Process Optimization & Operational Excellence Simplifying and standardizing processes in a way that improves user experience, enables compliance, and scales across markets Bringing a data- and insight-driven mindset to problem-solving, decision-making, and continuous service optimization Technology Enablement & Innovation Embedding and optimizing digital tools and data enrichment sources including Coupa and SAP in the near-term and other integrated technologies in the future, delivering an optimal user experience and measurable value Researching and helping to prioritize opportunities where AI may deliver value and activating AI, automation, and analytics-working with internal data and AI teams to unlock process intelligence and innovation and step change efficiencies What You'll Bring Leadership & Global Operations Extensive experience in leading large-scale operations or transformation programs within a global, matrixed organization Proven ability to manage and develop senior team members and functional leaders across geographies and time zones Experience in finalizing deployments and transitioning complex programs into scalable, high-performing business-as-usual operations S2P, Procurement & Payables Expertise Deep expertise in Source-to-Pay best practices and processes ideally gained in a global leadership role. Strong working knowledge of regulatory nuances and procurement operations, payment mechanisms, contract lifecycle management, and supplier risk management practices and challenges Demonstrated experience in embedding controls, governance frameworks, and policy adherence across procurement and finance processes Technology & Digital Platforms Hands-on experience with Coupa and/or other major S2P platforms (e.g., SAP Ariba), including deployment, integration, and continuous optimization Understanding of how to drive adoption, usability, and measurable value through digital procurement tools Familiarity with Coupa Pay and card program implementation across multiple countries is a plus Data, AI & Innovation Strong analytical and innovative mindset with the ability to generate actionable insights from complex datasets Experience working with data, analytics, and/or AI teams to leverage intelligent automation and predictive capabilities in a business process context Appreciation for the evolving AI and data landscape and its impact on finance and procurement functions Ways of Working & Change Management Comfortable working in Agile environments and applying iterative, user-centered approaches to solution delivery Skilled in organizational change management, communication planning, and engaging stakeholders at all levels Able to operate effectively in ambiguity and shifting environment while maintaining structure, momentum, and a clear sense of direction YOU BRING Graduate degree (or equivalent) in a business, strategy, or related field preferred. 12+ years' experience leading large-scale transformation programs, ideally in a global organization, including significant exposure to Source-to-Pay processes and enabling technologies Proven track record orchestrating complex, multi-workstream initiatives from conception to execution Skilled at managing resources, timelines, and risks to ensure tangible results. Background in management consulting or enterprise transformation strongly desired Exceptional presentation and interpersonal skills, adept at creating alignment among stakeholders with varied perspectives. Comfortable speaking to executive audiences and frontline teams alike, tailoring messages effectively. Experience rolling out organizational change with lasting impact, demonstrating empathy for those affected by new processes. Enthusiastic about embracing emerging technologies, exploring new approaches, and guiding teams through uncharted territories Who You'll Work With You will work within the Enterprise Procurement & Payables Leadership team, partnering closely with internal stakeholders across EP&P, Finance, IT, Risk, and Legal, to ensure successful deployment and sustainment of Source to Pay capabilities. Your work will enable scalable, compliant, and value-driven sourcing practices that support BCG's global growth and sustainability objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex . click apply for full job details
Aug 02, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Enterprise Procurement & Payables (EP&P) Director, Global Process Owner - Source to Pay (S2P), you will lead BCG's Source-to-Pay transformation through its final implementation phase and transition it into a high-performing, business-as-usual global operation. This dual-phase role blends delivery and operational excellence - requiring a strong transformation mindset now, and long-term leadership of a mature, scalable service model going forward. In the immediate term, you will be responsible for finalizing the change agenda, completing the rollout of S2P capabilities across the remaining 50% of BCG's global footprint. This includes working cross-functionally to deploy, align, and stabilize end-to-end processes for Source-to-Contract (S2C) and Purchase-to-Pay (P2P), while embedding effective risk, compliance, and governance practices. Once rollout is complete, you will take full ownership of the global S2P technical solution and endto-end process, accountable for delivery, strategy, performance, user satisfaction, platform and process adoption (including Coupa), continuous improvement, and innovation. Your work will ensure that S2P becomes a fully embedded, high-value business capability - efficient, controlled, and ready to scale with BCG's ongoing growth. Following the roll-out, this role may also evolve to take on a broader mandate leading additional technical solutioning initiatives and/or products for the Enterprise Procurement & Payables team. You will initially lead and support two direct reports who own major parts of the solution: The Global Process Owner - S2C, responsible for maturing S2C solutions in remaining markets, aligning controls, and expanding the use of Supplier Information Management (SIM), risk tools, and Contract Lifecycle Management (CLM). The Global Process Owner - P2P including Cards, responsible for P2P maturity, expanding buying channels and catalogues, advancing Coupa Pay, and scaling card programs globally. In this role, you will serve as a member of the Procurement Leadership Team with shared responsibility for supporting the building and maintaining a high performing culture across EP&P and partnering across the leadership team to deliver on department level goals. You will also work closely with global, regional-, system-, and office level Finance and Operational Leadership stakeholders through the planning and implementation phases. The individual in this role will also be a key partner to the ES AI Center of Excellence and Enterprise Services Data team, helping to activate the AI agenda for EP&P - applying intelligent automation, insight generation, and predictive analytics to drive smarter, faster decision-making and more fully automated across the S2P lifecycle. This role sits at the intersection of process, technology, data, and change and is integral to both delivering transformation outcomes and ensuring long-term operational excellence for EP&P, Enterprise Services, and BCG. YOU'RE GOOD AT Strategic Leadership & Execution Leading through complexity and shifting business priorities and considerations - bringing clarity, structure, and momentum to large-scale transformation while preparing for longterm operational excellence Translating strategy into action, setting clear priorities and sequencing for transformation while balancing day-to-day operations Driving end-to-end accountability for global processes, from design through execution, adoption, and continuous improvement Managing change effectively, with experience in adoption planning, communication, and stakeholder engagement across geographies People Leadership & Collaboration Coaching and empowering global teams, including direct line management and matrix leadership, to deliver outcomes with autonomy and purpose Navigating, educating, and influencing senior stakeholder landscapes, aligning crossfunctional partners across Finance, Legal, IT, Risk, Compliance, and Business leadership Thriving in a fast-paced, global environment, working with multi-disciplinary teams and evolving priorities Process Optimization & Operational Excellence Simplifying and standardizing processes in a way that improves user experience, enables compliance, and scales across markets Bringing a data- and insight-driven mindset to problem-solving, decision-making, and continuous service optimization Technology Enablement & Innovation Embedding and optimizing digital tools and data enrichment sources including Coupa and SAP in the near-term and other integrated technologies in the future, delivering an optimal user experience and measurable value Researching and helping to prioritize opportunities where AI may deliver value and activating AI, automation, and analytics-working with internal data and AI teams to unlock process intelligence and innovation and step change efficiencies What You'll Bring Leadership & Global Operations Extensive experience in leading large-scale operations or transformation programs within a global, matrixed organization Proven ability to manage and develop senior team members and functional leaders across geographies and time zones Experience in finalizing deployments and transitioning complex programs into scalable, high-performing business-as-usual operations S2P, Procurement & Payables Expertise Deep expertise in Source-to-Pay best practices and processes ideally gained in a global leadership role. Strong working knowledge of regulatory nuances and procurement operations, payment mechanisms, contract lifecycle management, and supplier risk management practices and challenges Demonstrated experience in embedding controls, governance frameworks, and policy adherence across procurement and finance processes Technology & Digital Platforms Hands-on experience with Coupa and/or other major S2P platforms (e.g., SAP Ariba), including deployment, integration, and continuous optimization Understanding of how to drive adoption, usability, and measurable value through digital procurement tools Familiarity with Coupa Pay and card program implementation across multiple countries is a plus Data, AI & Innovation Strong analytical and innovative mindset with the ability to generate actionable insights from complex datasets Experience working with data, analytics, and/or AI teams to leverage intelligent automation and predictive capabilities in a business process context Appreciation for the evolving AI and data landscape and its impact on finance and procurement functions Ways of Working & Change Management Comfortable working in Agile environments and applying iterative, user-centered approaches to solution delivery Skilled in organizational change management, communication planning, and engaging stakeholders at all levels Able to operate effectively in ambiguity and shifting environment while maintaining structure, momentum, and a clear sense of direction YOU BRING Graduate degree (or equivalent) in a business, strategy, or related field preferred. 12+ years' experience leading large-scale transformation programs, ideally in a global organization, including significant exposure to Source-to-Pay processes and enabling technologies Proven track record orchestrating complex, multi-workstream initiatives from conception to execution Skilled at managing resources, timelines, and risks to ensure tangible results. Background in management consulting or enterprise transformation strongly desired Exceptional presentation and interpersonal skills, adept at creating alignment among stakeholders with varied perspectives. Comfortable speaking to executive audiences and frontline teams alike, tailoring messages effectively. Experience rolling out organizational change with lasting impact, demonstrating empathy for those affected by new processes. Enthusiastic about embracing emerging technologies, exploring new approaches, and guiding teams through uncharted territories Who You'll Work With You will work within the Enterprise Procurement & Payables Leadership team, partnering closely with internal stakeholders across EP&P, Finance, IT, Risk, and Legal, to ensure successful deployment and sustainment of Source to Pay capabilities. Your work will enable scalable, compliant, and value-driven sourcing practices that support BCG's global growth and sustainability objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex . click apply for full job details
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: Jul 30, 2025 Requisition ID: Director - FTTA - Funds Tax (Open to flexible working) Tax works with clients of all sizes in all industries, working closely with the incredibly strong network of transaction tax teams around the world. In this dynamic and fast-moving environment, individuals apply their skills to a variety of transactions. With a truly entrepreneurial spirit there is the flexibility to shape your career in particular sectors or areas of the Private Equity landscape or to get experience across the spectrum. The FTTA Funds tax team work with the world's largest private equity clients as well as specifically focussing on the areas of the deals market that are developing the quickest. Our flexibility and speed to market means that we have grown each year throughout the downturn - in-order to take advantage of the current opportunities in the market we need to continue to recruit the best talent. The opportunity In this team you will get wide-ranging experience in all the core areas of transactional work - including private equity, infrastructure and clean-tech, distressed debt and turnaround transactions and restructuring. As deal advisers, FTTA Funds Tax team members not only get good UK tax technical experience but also get a commercial understanding of what is important to our clients in a deal context. As a large part of transactions work is cross-border, you will also have an early introduction to international structuring techniques and overseas tax regimes. We are currently looking to expand our FTTA Funds Tax team and are keen to speak with experienced Tax Advisors. Your key responsibilities You will contribute to the efficient and successful delivery of tax services to the client, building and maintaining tax relationships with clients to provide high levels of client service. You'll contribute to winning new work by proactively managing existing clients and ensure technical excellence and a practical/business focus approach. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working withK / overseas MNCs, lawyers and banks on complex projects. Our tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: Pre-transaction reorganisations and post-transaction integration Optimisation of capital structure and financing Optimisation of intellectual property ownership and reliefs Managing the risk arising from global law change such as BEPS, and Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have Experienced tax practitioner with deep experience of tax transactions Any of the following preferred: ATT / ACA / CA / CTA (or breadth of knowledge equivalent to CTA, e.g. law qualification) Graduate or equivalent work experience Experience of managing a team and/or coaching and developing team members Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we look for You'll proactively maintain your technical understanding by keeping abreast of global developments in UK and international tax concepts and issues so that you can better advise our clients. In return we'll provide investment in specialist training and offer you opportunities on projects and assignments that will develop you so that you're in the best place to build your tax career. Whatever the projects and assignments you work on you can be sure you're contributing towards helping our clients to develop and execute their international tax strategy ensuring technical excellence and providing the highest levels of client service. What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Aug 02, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: Jul 30, 2025 Requisition ID: Director - FTTA - Funds Tax (Open to flexible working) Tax works with clients of all sizes in all industries, working closely with the incredibly strong network of transaction tax teams around the world. In this dynamic and fast-moving environment, individuals apply their skills to a variety of transactions. With a truly entrepreneurial spirit there is the flexibility to shape your career in particular sectors or areas of the Private Equity landscape or to get experience across the spectrum. The FTTA Funds tax team work with the world's largest private equity clients as well as specifically focussing on the areas of the deals market that are developing the quickest. Our flexibility and speed to market means that we have grown each year throughout the downturn - in-order to take advantage of the current opportunities in the market we need to continue to recruit the best talent. The opportunity In this team you will get wide-ranging experience in all the core areas of transactional work - including private equity, infrastructure and clean-tech, distressed debt and turnaround transactions and restructuring. As deal advisers, FTTA Funds Tax team members not only get good UK tax technical experience but also get a commercial understanding of what is important to our clients in a deal context. As a large part of transactions work is cross-border, you will also have an early introduction to international structuring techniques and overseas tax regimes. We are currently looking to expand our FTTA Funds Tax team and are keen to speak with experienced Tax Advisors. Your key responsibilities You will contribute to the efficient and successful delivery of tax services to the client, building and maintaining tax relationships with clients to provide high levels of client service. You'll contribute to winning new work by proactively managing existing clients and ensure technical excellence and a practical/business focus approach. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working withK / overseas MNCs, lawyers and banks on complex projects. Our tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: Pre-transaction reorganisations and post-transaction integration Optimisation of capital structure and financing Optimisation of intellectual property ownership and reliefs Managing the risk arising from global law change such as BEPS, and Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have Experienced tax practitioner with deep experience of tax transactions Any of the following preferred: ATT / ACA / CA / CTA (or breadth of knowledge equivalent to CTA, e.g. law qualification) Graduate or equivalent work experience Experience of managing a team and/or coaching and developing team members Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we look for You'll proactively maintain your technical understanding by keeping abreast of global developments in UK and international tax concepts and issues so that you can better advise our clients. In return we'll provide investment in specialist training and offer you opportunities on projects and assignments that will develop you so that you're in the best place to build your tax career. Whatever the projects and assignments you work on you can be sure you're contributing towards helping our clients to develop and execute their international tax strategy ensuring technical excellence and providing the highest levels of client service. What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Computacenter AG & Co. oHG
Birmingham, Staffordshire
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Aug 01, 2025
Full time
Select how often (in days) to receive an alert: Senior Identity and Sailpoint Consultant Location: UK - London, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Birmingham, UK - Edinburgh, UK - Milton Keynes Job-ID: 213226 Contract type: Standard Business Unit: IT Consulting Life on the team Join Computacenter's dynamic and fast-growing Consultancy Practice as an Identity Consultant, where you'll be part of a collaborative, forward-thinking team that's driving real change for major customers across industries. With access to cutting-edge technologies and the opportunity to work on high-profile identity and access management (IAM) projects, you'll play a key role in shaping secure, scalable solutions. You'll also enjoy the benefits of working for Europe's leading independent IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical implementations for medium-complexity enterprise identity projects Act as a trusted advisor to customers, aligning identity strategies with their business goals Provide quality assurance and leadership to technical teams, ensuring project consistency and excellence Build strong relationships with internal and external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity solutions in enterprise environments Strong communication and presentation skills, with the ability to engage technical and non-technical stakeholders alike Proven experience in technical leadership and the ability to manage virtual teams A graduate degree or equivalent technical experience in a large organisation or IT environment Relevant accreditations or certifications in identity and access technologies are desirable Current information for our applicants Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges. However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors. That's why there are still areas of our business with clear hiring requirements - and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions. We are still looking forward to getting to know you! About us Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
PERMANENT PROJECT MANAGER JOB - DONCASTER 32K - 40K We are working exclusively with an innovative, successful and thriving manufacturing business in Doncaster to recruit a Project Manager. Role Summary We're looking for an experienced Project Manager with sharp analytical skills, operational acumen, and the ability to lead multi-departmental projects across our manufacturing business. You'll champion end-to-end project delivery, digital transformation, and team coordination-ensuring smooth operations and consistent performance improvements in collaboration with Directors and the Senior Leadership Team. Key Responsibilities:- Project Strategy & Planning:- Define project objectives, scope, deliverables, timelines, and KPIs Conduct site assessments and interpret space and client requirements Develop and manage cross-functional plans with clear milestones and resource allocation Systems Development & Process Improvement:- Design and implement Microsoft-based operational systems and joined-up planning processes Lead the creation and rollout of Group CRM systems with the Digital Delivery team Maintain, update, and report on CRM performance and adoption Reporting & Analysis Generate reports and dashboards (e.g. enquiries, conversion rates, KPIs) using Excel Track sales team performance and report insights to Management and SLT Analyse project results for continuous process improvement Client & Stakeholder Coordination Act as primary contact for external clients during project lifecycles Gather requirements, manage expectations, and communicate effectively across teams Ensure project delivery aligns with agreed specifications and client satisfaction Design & Compliance Oversight Collaborate with designers and review proposals for function and feasibility Monitor adherence to safety, accessibility, and manufacturing standards Procurement & Supply Chain Support Oversee sourcing, inventory, ordering and supplier delivery timelines Liaise with contractors and logistics teams to meet delivery schedules Installation Leadership Schedule and oversee installation crews and contractors Resolve on-site challenges and ensure health & safety compliance Budget Management Create and manage project budgets with efficiency and control Approve supplier invoices and track financial metrics Testing & QA Coordinate final inspections and functionality checks Organise client training and handovers Documentation & Feedback Loop Maintain comprehensive documentation and records Deliver progress updates, evaluations, and lessons-learned reports Key Skills & Experience Proven expertise in project management, planning and systems analysis Strong organisational, communication and team-building capabilities Experience working with Directors and SLT on strategic initiatives A background in manufacturing or logistics is highly desirable. Essential Tech Skills System development and implementation Microsoft Project and Planner Excel (lookups, pivot tables, formulas, dashboard creation) Preferred Tech Exposure Power BI dashboard creation Microsoft Copilot Dynamics CRM Shopify integration knowledge (bonus) This is a new position within the business, so a chance to make it your own and build a successful team around you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Full time
PERMANENT PROJECT MANAGER JOB - DONCASTER 32K - 40K We are working exclusively with an innovative, successful and thriving manufacturing business in Doncaster to recruit a Project Manager. Role Summary We're looking for an experienced Project Manager with sharp analytical skills, operational acumen, and the ability to lead multi-departmental projects across our manufacturing business. You'll champion end-to-end project delivery, digital transformation, and team coordination-ensuring smooth operations and consistent performance improvements in collaboration with Directors and the Senior Leadership Team. Key Responsibilities:- Project Strategy & Planning:- Define project objectives, scope, deliverables, timelines, and KPIs Conduct site assessments and interpret space and client requirements Develop and manage cross-functional plans with clear milestones and resource allocation Systems Development & Process Improvement:- Design and implement Microsoft-based operational systems and joined-up planning processes Lead the creation and rollout of Group CRM systems with the Digital Delivery team Maintain, update, and report on CRM performance and adoption Reporting & Analysis Generate reports and dashboards (e.g. enquiries, conversion rates, KPIs) using Excel Track sales team performance and report insights to Management and SLT Analyse project results for continuous process improvement Client & Stakeholder Coordination Act as primary contact for external clients during project lifecycles Gather requirements, manage expectations, and communicate effectively across teams Ensure project delivery aligns with agreed specifications and client satisfaction Design & Compliance Oversight Collaborate with designers and review proposals for function and feasibility Monitor adherence to safety, accessibility, and manufacturing standards Procurement & Supply Chain Support Oversee sourcing, inventory, ordering and supplier delivery timelines Liaise with contractors and logistics teams to meet delivery schedules Installation Leadership Schedule and oversee installation crews and contractors Resolve on-site challenges and ensure health & safety compliance Budget Management Create and manage project budgets with efficiency and control Approve supplier invoices and track financial metrics Testing & QA Coordinate final inspections and functionality checks Organise client training and handovers Documentation & Feedback Loop Maintain comprehensive documentation and records Deliver progress updates, evaluations, and lessons-learned reports Key Skills & Experience Proven expertise in project management, planning and systems analysis Strong organisational, communication and team-building capabilities Experience working with Directors and SLT on strategic initiatives A background in manufacturing or logistics is highly desirable. Essential Tech Skills System development and implementation Microsoft Project and Planner Excel (lookups, pivot tables, formulas, dashboard creation) Preferred Tech Exposure Power BI dashboard creation Microsoft Copilot Dynamics CRM Shopify integration knowledge (bonus) This is a new position within the business, so a chance to make it your own and build a successful team around you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
MCS Group is delighted to have been retained by ARKK as they look to appoint a Chief Operating Officer to their scaling business. Founded in 2009, they are one of the UK and Ireland's leading Regtech firms and this newly created COO role will play an integral part to their future growth. Role Overview: The Chief Operating Officer (COO) is responsible for overseeing the company's day-to-day operational functions, translating the company's strategic vision into operational execution. Working closely with the CEO and executive team, the COO drives performance, scalability, and organisational excellence across all departments, with a particular focus on customer delivery, operational efficiency, and employee engagement. Key Responsibilities: Operational Strategy & Execution Work with the executive team on the design and implement of operational strategies, systems, and procedures that scale with business growth. Assist the executive team to drive margin improvements through process optimisation, automation, and cost control across the business Translate strategic goals into clear operational plans with measurable KPIs. Oversee company-wide OKRs, ensuring alignment across functions. Digital Tagging Delivery Own the P&L for digital tagging; manage budgets and resources efficiently. Drive margin improvements through process optimisation, automation, and cost control. Lead initiatives to enhance quality, timeliness, and consistency of the tagging services offered. Work closely with product to ensure the digital tagging portal provides an excellent customer experience. Work closely with partnerships to acquire new digital tagging partners and grow existing partnerships. Service Delivery & Success Ensure successful customer implementations and support to improve customer satisfaction and retention. Ongoing review of quality, timeliness, and consistency in service delivery and support. Collaborate with product and sales teams to continuously improve our products, services and customer experience. Set and monitor digital tagging SLAs, support metrics and service delivery metrics. Business Systems & Data Manage a high performing Business Information Systems team that supports the business with all its internal systems needs Assessment and adoption of AI and automation technologies to drive efficiencies in the business. Partner with the CTO and CPO to drive adoption of internal systems and tools to improve data-led decision-making. Champion operational reporting, analytics, and dashboards to monitor business health. People, Culture & Leadership Lead, mentor, and develop a high-performing team of operational leaders. Foster a collaborative, inclusive, and performance-driven culture. Ensure talent management, workforce planning, and employee engagement initiatives are aligned with business goals. Required Qualifications & Experience Proven track record in a senior operational leadership role, ideally COO or VP Operations in a growth-stage business (preferably SaaS, tech, or professional services) for 5+ years. Deep understanding of scaling operations across support, professional services, and internal ops. Strong commercial acumen and P&L responsibility experience. Demonstrated ability to lead cross-functional teams and deliver complex projects. Exceptional leadership, communication, and change management skills. Preferred Skills & Attributes Exposure to international expansion, partner networks, or M&A integration. Familiarity with tax, compliance, or financial reporting ecosystems Strategic thinker with an ability to zoom into detail without losing sight of the big picture. Highly collaborative and emotionally intelligent leader. Results-driven, pragmatic, and proactive. Calm under pressure with excellent decision-making capabilities. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google
Aug 01, 2025
Full time
MCS Group is delighted to have been retained by ARKK as they look to appoint a Chief Operating Officer to their scaling business. Founded in 2009, they are one of the UK and Ireland's leading Regtech firms and this newly created COO role will play an integral part to their future growth. Role Overview: The Chief Operating Officer (COO) is responsible for overseeing the company's day-to-day operational functions, translating the company's strategic vision into operational execution. Working closely with the CEO and executive team, the COO drives performance, scalability, and organisational excellence across all departments, with a particular focus on customer delivery, operational efficiency, and employee engagement. Key Responsibilities: Operational Strategy & Execution Work with the executive team on the design and implement of operational strategies, systems, and procedures that scale with business growth. Assist the executive team to drive margin improvements through process optimisation, automation, and cost control across the business Translate strategic goals into clear operational plans with measurable KPIs. Oversee company-wide OKRs, ensuring alignment across functions. Digital Tagging Delivery Own the P&L for digital tagging; manage budgets and resources efficiently. Drive margin improvements through process optimisation, automation, and cost control. Lead initiatives to enhance quality, timeliness, and consistency of the tagging services offered. Work closely with product to ensure the digital tagging portal provides an excellent customer experience. Work closely with partnerships to acquire new digital tagging partners and grow existing partnerships. Service Delivery & Success Ensure successful customer implementations and support to improve customer satisfaction and retention. Ongoing review of quality, timeliness, and consistency in service delivery and support. Collaborate with product and sales teams to continuously improve our products, services and customer experience. Set and monitor digital tagging SLAs, support metrics and service delivery metrics. Business Systems & Data Manage a high performing Business Information Systems team that supports the business with all its internal systems needs Assessment and adoption of AI and automation technologies to drive efficiencies in the business. Partner with the CTO and CPO to drive adoption of internal systems and tools to improve data-led decision-making. Champion operational reporting, analytics, and dashboards to monitor business health. People, Culture & Leadership Lead, mentor, and develop a high-performing team of operational leaders. Foster a collaborative, inclusive, and performance-driven culture. Ensure talent management, workforce planning, and employee engagement initiatives are aligned with business goals. Required Qualifications & Experience Proven track record in a senior operational leadership role, ideally COO or VP Operations in a growth-stage business (preferably SaaS, tech, or professional services) for 5+ years. Deep understanding of scaling operations across support, professional services, and internal ops. Strong commercial acumen and P&L responsibility experience. Demonstrated ability to lead cross-functional teams and deliver complex projects. Exceptional leadership, communication, and change management skills. Preferred Skills & Attributes Exposure to international expansion, partner networks, or M&A integration. Familiarity with tax, compliance, or financial reporting ecosystems Strategic thinker with an ability to zoom into detail without losing sight of the big picture. Highly collaborative and emotionally intelligent leader. Results-driven, pragmatic, and proactive. Calm under pressure with excellent decision-making capabilities. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google
Why are we recruiting? In a world where cyber challenges and opportunities are constantly evolving, we are committed to staying ahead of the curve. With new investment aimed at enhancing the NAO's security maturity our Information Security team is expanding. This is your chance to join a dynamic organisation with clear strategic objectives and help advance our data use and embrace new technologies securely. We're not just growing-we're evolving. As part of a forward-thinking organisation with a strong mandate to harness data and embrace cutting-edge technologies, our InfoSec team is central to enabling and securing the NAO's digital future. We're on the lookout for passionate, curious, and collaborative security professionals across a wide range of specialisms. Whether your expertise lies in governance, engineering, threat detection, or cloud security, you'll find real scope to make an impact-both within InfoSec and across the wider organisation. Be part of a diverse and expanding team that thrives on challenge and innovation. Work in a complex, data-rich environment where your insights will shape national-level outcomes. Help embed security into every layer of our digital transformation-from strategy to code. This is more than a job. It's a chance to help define the future of security at the NAO and be part of a high performing, and fun team. Context and main purpose of the job: Why are we recruiting for this role? The InfoSec DevSecOps Engineer is an additional role within the NAO's Information Security function. Working within the Cyber Security function they will have the responsibility for ensuring the security of our applications by implementing robust security controls, supporting the delivery of a DevSecOps approach and collaborating closely with our development teams. As one of our security engineers, you will be at the forefront of driving continuous improvement across a range of software applications, secure coding practices, and supporting the organization's digital transformation initiatives. Who are the team? The role sits within an inclusive, diverse, respectful, and agile team of information security professionals responsible for enabling the business to better understand, identify and manage the threats and risks that could impact the NAO's ability to deliver on its vision and strategy. What are the main responsibilities of this role? The DevSecOps Engineer will play a crucial role in protecting the NAOs information and application assets. This position involves representing the Information Security function's risk appetite into the implementation of new application capabilities and the development of existing tools and services. The Cyber Security team will lead on establishing, implementing, and maturing the NAO's operational AppSec functions and controls, harden the Azure platforms, and work with the Secure Software Development Lifecycle processes. It is a function critical to the success of the NAO's strategy, ensuring that application security controls are effectively implemented and adhered to, in line with our policies and procedures, identifying and mitigating risks, and ensuring compliance with policies and regulations, enabling the security, digital and data objectives. This role requires strong cyber security knowledge, excellent stakeholder management skills, an ability to maintain currency with emerging technologies and trends in the application development and AppSec fields; a good understanding of both the definition and application of strong information security best practice and working closely with the Director of Information Security and Head of InfoSec to help elevate the NAO's security maturity and embed an information security culture across the organisation. Responsibilities: In this role level, you will: Be responsible for proactively integrating security first and continuously throughout a secure application development lifecycle, while reacting to find and fix vulnerabilities in applications. Conduct regular security assessments and support penetration testing and their outputs, to identify vulnerabilities in applications. Transform technical requirements into an effective application development lifecycle, incorporated into a wider DevSecOps toolchain to enable secure product delivery across all technology pillars (identity, endpoint, data, apps, infrastructure, network). Ensure that secure deployment strategies for applications are repeatable, scalable, and highly available. Support technical and security teams and suppliers to maintain, sustain, and secure the organization's digital cloud estate, including providing coaching and mentoring. Ensure continuous improvement and change capabilities, thoroughly understanding service requirements, and optimizing resources, services, and tools within a cloud service context. Conduct investigative work into problems and opportunities in existing processes, managing information collection, and creating recommendations for process optimization. Develop and implement integrated and secure cloud service solutions, leveraging advanced knowledge in cloud computing, data analytics, and enterprise architecture. Utilize delivery management, agile methodologies, and Azure DevOps capabilities to ensure project success. Maintain a keen awareness of security and digital standards, methods, principles, tools, and applications, making informed choices supported by a strong understanding of the security, digital, AI industries, government digital trends and emerging technologies. Azure Cloud security and Governance: Automate security baselines and configuration management using IaC Biceps/Terraform and enforce with Azure policy. Continually improve the Secure Software Development Lifecycle (SSDLC) ensuring that the organisation adopts good practices and standards commensurate with identified risks. Support risk assessments and identify and implement effective mitigation strategies. Ensure that all cloud services integrate effectively with Information Security's governance, risk, and compliance controls. Key skills/competencies required: The skill sets listed also include the corresponding skill level (awareness, working, practitioner, expert): Information/Application Security: You can design applications, solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill level: Practitioner) Service Support: You can identify, locate, and fix complex application faults. You can advise others on different methodologies and types of application security support. (Skill level: Expert) Development process optimisation: You can analyse current processes, identify, and implement opportunities to optimiser processes. You help to evaluate and establish requirements for the implementation of changes by setting policy and standards. (Skill level: Practitioner) Enabling and informing risk-based decisions: You can work with risk owners to advise and give feedback. You advise on risk impact and whether it is within risk tolerance. You can describe different risk methodologies and how these are applied, as well as the proportionality of risk. (Skill level: Working) Modern development standards: You can apply modern development standards and support others in applying them. (Skill level: Practitioner) Programming and build (software engineering): You can collaborate with others when necessary to review specifications. You use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools. (Skill level: Practitioner) Prototyping: You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You establish design patterns and iterate them, using a variety of prototyping methods and choose the most appropriate. (Skill level: Practitioner) Research and innovation: You can advise on developments to security properties in technology. You identify new technologies and design their use in a business context. (Skill level: Working) Systems Design: You can design systems characterised by medium levels of risk, impact and business or technical complexity. You select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the system designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill level: Practitioner) Systems integration: You can define the integration build; co-ordinate build activities across systems and understand how to undertake and support integration testing activities. (Skill level: Practitioner) Security technology: You can explain the effect of vulnerabilities on current and future designs, sharing information on a range of systems. (Skill level: Practitioner) Understanding security implications of transformation: You can interpret and apply an understanding of policy and process, business architecture, and legal and political implications to assist the development of technical solutions or controls. (Skill level: Working) Experience Demonstrated background in integrating security practices into the DevOps lifecycle, including automated security testing, secure code reviews, and vulnerability management. . click apply for full job details
Aug 01, 2025
Full time
Why are we recruiting? In a world where cyber challenges and opportunities are constantly evolving, we are committed to staying ahead of the curve. With new investment aimed at enhancing the NAO's security maturity our Information Security team is expanding. This is your chance to join a dynamic organisation with clear strategic objectives and help advance our data use and embrace new technologies securely. We're not just growing-we're evolving. As part of a forward-thinking organisation with a strong mandate to harness data and embrace cutting-edge technologies, our InfoSec team is central to enabling and securing the NAO's digital future. We're on the lookout for passionate, curious, and collaborative security professionals across a wide range of specialisms. Whether your expertise lies in governance, engineering, threat detection, or cloud security, you'll find real scope to make an impact-both within InfoSec and across the wider organisation. Be part of a diverse and expanding team that thrives on challenge and innovation. Work in a complex, data-rich environment where your insights will shape national-level outcomes. Help embed security into every layer of our digital transformation-from strategy to code. This is more than a job. It's a chance to help define the future of security at the NAO and be part of a high performing, and fun team. Context and main purpose of the job: Why are we recruiting for this role? The InfoSec DevSecOps Engineer is an additional role within the NAO's Information Security function. Working within the Cyber Security function they will have the responsibility for ensuring the security of our applications by implementing robust security controls, supporting the delivery of a DevSecOps approach and collaborating closely with our development teams. As one of our security engineers, you will be at the forefront of driving continuous improvement across a range of software applications, secure coding practices, and supporting the organization's digital transformation initiatives. Who are the team? The role sits within an inclusive, diverse, respectful, and agile team of information security professionals responsible for enabling the business to better understand, identify and manage the threats and risks that could impact the NAO's ability to deliver on its vision and strategy. What are the main responsibilities of this role? The DevSecOps Engineer will play a crucial role in protecting the NAOs information and application assets. This position involves representing the Information Security function's risk appetite into the implementation of new application capabilities and the development of existing tools and services. The Cyber Security team will lead on establishing, implementing, and maturing the NAO's operational AppSec functions and controls, harden the Azure platforms, and work with the Secure Software Development Lifecycle processes. It is a function critical to the success of the NAO's strategy, ensuring that application security controls are effectively implemented and adhered to, in line with our policies and procedures, identifying and mitigating risks, and ensuring compliance with policies and regulations, enabling the security, digital and data objectives. This role requires strong cyber security knowledge, excellent stakeholder management skills, an ability to maintain currency with emerging technologies and trends in the application development and AppSec fields; a good understanding of both the definition and application of strong information security best practice and working closely with the Director of Information Security and Head of InfoSec to help elevate the NAO's security maturity and embed an information security culture across the organisation. Responsibilities: In this role level, you will: Be responsible for proactively integrating security first and continuously throughout a secure application development lifecycle, while reacting to find and fix vulnerabilities in applications. Conduct regular security assessments and support penetration testing and their outputs, to identify vulnerabilities in applications. Transform technical requirements into an effective application development lifecycle, incorporated into a wider DevSecOps toolchain to enable secure product delivery across all technology pillars (identity, endpoint, data, apps, infrastructure, network). Ensure that secure deployment strategies for applications are repeatable, scalable, and highly available. Support technical and security teams and suppliers to maintain, sustain, and secure the organization's digital cloud estate, including providing coaching and mentoring. Ensure continuous improvement and change capabilities, thoroughly understanding service requirements, and optimizing resources, services, and tools within a cloud service context. Conduct investigative work into problems and opportunities in existing processes, managing information collection, and creating recommendations for process optimization. Develop and implement integrated and secure cloud service solutions, leveraging advanced knowledge in cloud computing, data analytics, and enterprise architecture. Utilize delivery management, agile methodologies, and Azure DevOps capabilities to ensure project success. Maintain a keen awareness of security and digital standards, methods, principles, tools, and applications, making informed choices supported by a strong understanding of the security, digital, AI industries, government digital trends and emerging technologies. Azure Cloud security and Governance: Automate security baselines and configuration management using IaC Biceps/Terraform and enforce with Azure policy. Continually improve the Secure Software Development Lifecycle (SSDLC) ensuring that the organisation adopts good practices and standards commensurate with identified risks. Support risk assessments and identify and implement effective mitigation strategies. Ensure that all cloud services integrate effectively with Information Security's governance, risk, and compliance controls. Key skills/competencies required: The skill sets listed also include the corresponding skill level (awareness, working, practitioner, expert): Information/Application Security: You can design applications, solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill level: Practitioner) Service Support: You can identify, locate, and fix complex application faults. You can advise others on different methodologies and types of application security support. (Skill level: Expert) Development process optimisation: You can analyse current processes, identify, and implement opportunities to optimiser processes. You help to evaluate and establish requirements for the implementation of changes by setting policy and standards. (Skill level: Practitioner) Enabling and informing risk-based decisions: You can work with risk owners to advise and give feedback. You advise on risk impact and whether it is within risk tolerance. You can describe different risk methodologies and how these are applied, as well as the proportionality of risk. (Skill level: Working) Modern development standards: You can apply modern development standards and support others in applying them. (Skill level: Practitioner) Programming and build (software engineering): You can collaborate with others when necessary to review specifications. You use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools. (Skill level: Practitioner) Prototyping: You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You establish design patterns and iterate them, using a variety of prototyping methods and choose the most appropriate. (Skill level: Practitioner) Research and innovation: You can advise on developments to security properties in technology. You identify new technologies and design their use in a business context. (Skill level: Working) Systems Design: You can design systems characterised by medium levels of risk, impact and business or technical complexity. You select appropriate design standards, methods, and tools, and ensure they are applied effectively. You can review the system designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill level: Practitioner) Systems integration: You can define the integration build; co-ordinate build activities across systems and understand how to undertake and support integration testing activities. (Skill level: Practitioner) Security technology: You can explain the effect of vulnerabilities on current and future designs, sharing information on a range of systems. (Skill level: Practitioner) Understanding security implications of transformation: You can interpret and apply an understanding of policy and process, business architecture, and legal and political implications to assist the development of technical solutions or controls. (Skill level: Working) Experience Demonstrated background in integrating security practices into the DevOps lifecycle, including automated security testing, secure code reviews, and vulnerability management. . click apply for full job details
Location: London, UK Reports to: VP, Global Manufacturing Technology & Supply Job Summary: The Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard's strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of ERP and patient orchestration platforms within a GxP-regulated environment. Key Responsibilities Business Process Optimization: Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing. Lead process improvement projects, ensuring alignment with operational goals. Define workflows, document processes, and establish KPIs. Oversee change management, training, and post-implementation reviews. Provide leadership and problem solving expertise to effectively work with and influence teams of the functional representatives. Digital Transformation & ERP Implementation: Translate business needs into ERP and patient orchestration platform requirements. Lead system selection, vendor management, and project execution. Align digital initiatives with IT and business strategy. Ensure cross-functional system integration with quality, commercial, clinical, and medical functions. Manage risk, milestones, stakeholder communication, and project governance. Operational Excellence & SCM Management: Lead S&OP cycles and KPI reporting for executive leadership. Apply Lean Six Sigma to enhance SCM efficiency. Establish SCM risk management processes and reviews. Qualifications: 10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences. Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing). Experience with patient orchestration platforms for Cell and Gene Therapy. Proficient in business process mapping, Lean Six Sigma, and GxP compliance. Familiar with IT and quality change control processes. Skills & Competencies: Certified Business Analysis Professional (CBAP) or equivalent preferred. Strong leadership, problem-solving, and project management skills. Excellent communication, organizational, and stakeholder management abilities. Self-motivated, detail-oriented, and able to work independently in dynamic environments. Education: Bachelor's degree in Computer Science, Life Sciences, or Business-related field.
Aug 01, 2025
Full time
Location: London, UK Reports to: VP, Global Manufacturing Technology & Supply Job Summary: The Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard's strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of ERP and patient orchestration platforms within a GxP-regulated environment. Key Responsibilities Business Process Optimization: Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing. Lead process improvement projects, ensuring alignment with operational goals. Define workflows, document processes, and establish KPIs. Oversee change management, training, and post-implementation reviews. Provide leadership and problem solving expertise to effectively work with and influence teams of the functional representatives. Digital Transformation & ERP Implementation: Translate business needs into ERP and patient orchestration platform requirements. Lead system selection, vendor management, and project execution. Align digital initiatives with IT and business strategy. Ensure cross-functional system integration with quality, commercial, clinical, and medical functions. Manage risk, milestones, stakeholder communication, and project governance. Operational Excellence & SCM Management: Lead S&OP cycles and KPI reporting for executive leadership. Apply Lean Six Sigma to enhance SCM efficiency. Establish SCM risk management processes and reviews. Qualifications: 10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences. Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing). Experience with patient orchestration platforms for Cell and Gene Therapy. Proficient in business process mapping, Lean Six Sigma, and GxP compliance. Familiar with IT and quality change control processes. Skills & Competencies: Certified Business Analysis Professional (CBAP) or equivalent preferred. Strong leadership, problem-solving, and project management skills. Excellent communication, organizational, and stakeholder management abilities. Self-motivated, detail-oriented, and able to work independently in dynamic environments. Education: Bachelor's degree in Computer Science, Life Sciences, or Business-related field.
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Bring Join a dynamic team transforming our organization into a data-driven enterprise! The Data Layer Team is where we build essential data connectors, data pipelines, and capabilities to empower our clients and colleagues with high-quality and reusable data. Our Data Layer Team focuses on creating scalable data solutions and advancing our data infrastructure that are the foundation of AI products that will drive informed decision-making across the company. As the Data Layer Connectors & Ingestion Delivery Owner, you will oversee data engineering practices, data connectors, integrations, while driving continuous improvement, and ensuring alignment with data governance, security, and compliance standards. You will lead the Platform Build & Connectors squad compose of data engineers, architects, and you will closely collaborate with cross-functional teams to ensure timely delivery and operational excellence. Your responsibilities include defining the data layer technology ecosystem, supporting BCG's data strategy. You will ensure reliable data infrastructure with a focus on Security, Compliance, Operational Excellence, and customer satisfaction. The platforms you lead will enable and accelerate BCG's Gen AI/AI ambitions! Among your responsibilities, you will: Technical Leadership & Strategic Roadmap Own and oversee the end-to-end engineering of data pipelines and data connectors, supporting patterns for data ingestion, file-based, and API-based integrations. Lead the strategy and architecture for activating structured, unstructured data and proprietary data that will power AI products. Champion best practices for orchestrating multi-cloud environments (AWS, Azure, GCP) to enhance platform performance, scalability, and cost efficiency. Implement robust security, observability, monitoring frameworks, and data governance to ensure data reliability, minimize downtime, and maintain compliance. Manage budget, implement charge-back models for platforms and services you provide to your customers. Lead & Scale High performing team Lead Platform Build & Connectors squad of Leads, Data Engineers, and Architects. Build technical mastery in your teams around data platform and engineering space. Foster a culture of accountability, collaboration, and data-driven innovation, empowering teams to deliver secure, scalable, cost-effective, and customer-centric solutions. Provide mentorship and professional development opportunities, ensuring the architectural team stays at the forefront of industry trends and practices, with focus on Data & AI Foster an agile delivery culture, enabling rapid iteration and deployment of data solutions to meet consultant and business needs. Engage and Manage Stakeholders Across BCG Proactively engage with senior stakeholders, Data Layer Technical Area Lead (TAL) and Data Layer Product Portfolio Lead (PPL), ensuring alignment of data platform priorities with business needs. Collaborate closely with BCG's C-Suite, executive directors, and BCG data team to align data platform strategy with strategic business objectives and communicate progress effectively. Cultivate strategic partnerships with external vendors, proactively explore emerging technologies and innovations within the data engineering space, and ensure solutions consistently meet quality, security, and performance standards. Deliver Business Value and Results Drive delivery of high-quality, scalable data products that directly support consultants in solving complex business challenges. Translate business goals into data layer outcomes by driving improvements in scalability, reliability, and security while managing costs. Ensure that AI solutions at BCG leverage accurate, reliable, and timely data to deliver maximum business impact. Establish clear KPIs focused on data product adoption, scalability, data quality, reliability, and security compliance. Continuously improve platform efficiency and scalability to rapidly meet evolving data demands across BCG. YOU'RE GOOD AT Driving data platform transformations with a focus on security, reliability, and scalability. Experience with high-volume data pipelines, including real-time streaming, event-driven microservices, and petabyte-scale data processing. Leading diverse, cross-functional teams to deliver scalable, high-performing, and cost-efficient solutions. Navigating complex stakeholder environments, building trust and alignment across senior leadership, including senior directors and cross-functional teams. Balancing delivery ownership with deep technical expertise in modern engineering practices, particularly in areas like data connectors, integration and security Who You'll Work With 10-12+ years of experience in data engineering, platform engineering, cloud infrastructure, or related technical product owner roles. Proven track record architecting and delivering enterprise-scale cloud data solutions, including data pipelines, data connectors, and integration Deep understanding of data governance, regulatory compliance, and best practices for securing sensitive and global datasets. Hands-on experience integrating advanced AI/ML capabilities into operational and analytical data platforms. Extensive knowledge of modern data orchestration and workflow technologies (e.g., Airflow, Kubeflow), and infrastructure automation frameworks (Terraform, CloudFormation). Demonstrated leadership in managing technical product roadmaps, agile delivery practices, and stakeholder management in complex environments. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 01, 2025
Full time
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Bring Join a dynamic team transforming our organization into a data-driven enterprise! The Data Layer Team is where we build essential data connectors, data pipelines, and capabilities to empower our clients and colleagues with high-quality and reusable data. Our Data Layer Team focuses on creating scalable data solutions and advancing our data infrastructure that are the foundation of AI products that will drive informed decision-making across the company. As the Data Layer Connectors & Ingestion Delivery Owner, you will oversee data engineering practices, data connectors, integrations, while driving continuous improvement, and ensuring alignment with data governance, security, and compliance standards. You will lead the Platform Build & Connectors squad compose of data engineers, architects, and you will closely collaborate with cross-functional teams to ensure timely delivery and operational excellence. Your responsibilities include defining the data layer technology ecosystem, supporting BCG's data strategy. You will ensure reliable data infrastructure with a focus on Security, Compliance, Operational Excellence, and customer satisfaction. The platforms you lead will enable and accelerate BCG's Gen AI/AI ambitions! Among your responsibilities, you will: Technical Leadership & Strategic Roadmap Own and oversee the end-to-end engineering of data pipelines and data connectors, supporting patterns for data ingestion, file-based, and API-based integrations. Lead the strategy and architecture for activating structured, unstructured data and proprietary data that will power AI products. Champion best practices for orchestrating multi-cloud environments (AWS, Azure, GCP) to enhance platform performance, scalability, and cost efficiency. Implement robust security, observability, monitoring frameworks, and data governance to ensure data reliability, minimize downtime, and maintain compliance. Manage budget, implement charge-back models for platforms and services you provide to your customers. Lead & Scale High performing team Lead Platform Build & Connectors squad of Leads, Data Engineers, and Architects. Build technical mastery in your teams around data platform and engineering space. Foster a culture of accountability, collaboration, and data-driven innovation, empowering teams to deliver secure, scalable, cost-effective, and customer-centric solutions. Provide mentorship and professional development opportunities, ensuring the architectural team stays at the forefront of industry trends and practices, with focus on Data & AI Foster an agile delivery culture, enabling rapid iteration and deployment of data solutions to meet consultant and business needs. Engage and Manage Stakeholders Across BCG Proactively engage with senior stakeholders, Data Layer Technical Area Lead (TAL) and Data Layer Product Portfolio Lead (PPL), ensuring alignment of data platform priorities with business needs. Collaborate closely with BCG's C-Suite, executive directors, and BCG data team to align data platform strategy with strategic business objectives and communicate progress effectively. Cultivate strategic partnerships with external vendors, proactively explore emerging technologies and innovations within the data engineering space, and ensure solutions consistently meet quality, security, and performance standards. Deliver Business Value and Results Drive delivery of high-quality, scalable data products that directly support consultants in solving complex business challenges. Translate business goals into data layer outcomes by driving improvements in scalability, reliability, and security while managing costs. Ensure that AI solutions at BCG leverage accurate, reliable, and timely data to deliver maximum business impact. Establish clear KPIs focused on data product adoption, scalability, data quality, reliability, and security compliance. Continuously improve platform efficiency and scalability to rapidly meet evolving data demands across BCG. YOU'RE GOOD AT Driving data platform transformations with a focus on security, reliability, and scalability. Experience with high-volume data pipelines, including real-time streaming, event-driven microservices, and petabyte-scale data processing. Leading diverse, cross-functional teams to deliver scalable, high-performing, and cost-efficient solutions. Navigating complex stakeholder environments, building trust and alignment across senior leadership, including senior directors and cross-functional teams. Balancing delivery ownership with deep technical expertise in modern engineering practices, particularly in areas like data connectors, integration and security Who You'll Work With 10-12+ years of experience in data engineering, platform engineering, cloud infrastructure, or related technical product owner roles. Proven track record architecting and delivering enterprise-scale cloud data solutions, including data pipelines, data connectors, and integration Deep understanding of data governance, regulatory compliance, and best practices for securing sensitive and global datasets. Hands-on experience integrating advanced AI/ML capabilities into operational and analytical data platforms. Extensive knowledge of modern data orchestration and workflow technologies (e.g., Airflow, Kubeflow), and infrastructure automation frameworks (Terraform, CloudFormation). Demonstrated leadership in managing technical product roadmaps, agile delivery practices, and stakeholder management in complex environments. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Introduction Hilton Reservations and Customer Care (HRCC) is on a path to revolutionise human hospitality in a digital world; the same way we defined hospitality from its early beginnings. We strive to deliver personalized solutions that inspire a passion for travel, and our goal is to make a lasting impression with every Hilton guest interaction. As the Director of Operations, EMEA, you will pave the way we deliver world-class customer experience by developing the strategy, vision, and direction of our front-line team members. You will be a leader in your organization who innovates fearlessly to create an ownership culture where every team member is responsible for a balanced performance focused on customers, quality, and financial results. You will be responsible for developing and executing the Reservation Sales and Customer Care strategy across EMEA. You will directly oversee the operations of HRCC Reservation Sales and Customer Care International office in Glasgow, and in collaboration with the HRCC vendor management team support the operations of the vendor partner locations in Sofia and Alexandria. You will work closely with internal partners to identify and implement services in channels that support the growth and development of our hotels and Hilton Honors members in EMEA. A Day-In-The-Life HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique: Strategic Planning and Execution •Develop and execute plans and strategies, including EMEA channel and customer experience strategy, in close collaboration with business teams including executive management •Facilitate processes and systems of program management, the development and sustainment of a processes/systems integration strategy and plan, and project leadership on major processes efforts including the development of project scope and expectations, and the coordination of resources from multiple internal and external sources •Monitor return on invested capital and time resources; reviews and make appropriate adjustments in activities and expenses throughout the fiscal year to ensure optimal financial results •Translate organizational goals and objectives into performance standards for division, departments and individual positions, establish and maintain guidelines that will improve the overall operation and effectiveness of HRCC •Gather and evaluate research and data from various sources, generating actionable insights, developing reports and creating presentations that enable senior level executives to understand, quantify and respond to trends, issues and opportunities impacting customer experience Coaching and Development •Align the development and administration of 1 Manager, 3 Supervisors, Coordinators, Specialists, and administrative staff in the performance of their duties, establishing work priorities and achieving management objectives •Hire and develop current and future Hilton leaders and institute mechanisms for such across the organization •Relationship Management and Team Building •Own and manage effective partnerships with HRCC vendor partners, Loyalty and Partnership Team, Hotel Operations, Commercial Teams, Brand Teams, Owners, and General Managers in EMEA •Define and deliver customer experience plans and strategy that work to increase customer satisfaction as well as reduce customer friction •Regularly solicit frontline Team Member feedback through roundtables and other forums to understand the major call drivers and opportunities to improve customer experience •Closely partner with the Director of Vendor Performance Management and Directors of Customer Care to ensure consistency of delivery and customer experience globally Direct Reports: •Manager - HRCC Glasgow •Performance Optimization Analyst - HRCC International Qualifications Success in this role will demonstrate itself through the following attributes and skills: •Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities •Excellent communication and interpersonal skills that build trust and instill confidence to motivate and influence others, including executive level •Proven ability to drive high productivity and sales performance, ability to challenge teams and individuals to be the best and achieve exceptional levels of performance •Ability to build, assess, and change course as needed. Proven change leader with interpersonal skills to help others get comfortable in ambiguous situations •Ability to collaborate effectively on large scale projects with staff in a variety of departments across a matrixed organization •Skilled in the translation of data insight into actionable performance improvement and coaching strategies. •Possess sound judgment in solving sensitive, complex problems of substantial revenue/cost impact to HRCC Required Qualifications •Minimum Education: BA/BS bachelor's degree in hospitality, business management or related field OR extensive experience in related contact center or customer experience field •Management experience within a related professional environment •Willingness to Travel up to 30% of the time Preferred Qualifications • Education: Master's Degree preferred • Substantial prior travel/hospitality industry experience including management of a large contact center. • Experience working with LEAN methodologies; can demonstrate an understanding of customer value and a focus on key processes to continuously increase it What is it like working for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Aug 01, 2025
Full time
Introduction Hilton Reservations and Customer Care (HRCC) is on a path to revolutionise human hospitality in a digital world; the same way we defined hospitality from its early beginnings. We strive to deliver personalized solutions that inspire a passion for travel, and our goal is to make a lasting impression with every Hilton guest interaction. As the Director of Operations, EMEA, you will pave the way we deliver world-class customer experience by developing the strategy, vision, and direction of our front-line team members. You will be a leader in your organization who innovates fearlessly to create an ownership culture where every team member is responsible for a balanced performance focused on customers, quality, and financial results. You will be responsible for developing and executing the Reservation Sales and Customer Care strategy across EMEA. You will directly oversee the operations of HRCC Reservation Sales and Customer Care International office in Glasgow, and in collaboration with the HRCC vendor management team support the operations of the vendor partner locations in Sofia and Alexandria. You will work closely with internal partners to identify and implement services in channels that support the growth and development of our hotels and Hilton Honors members in EMEA. A Day-In-The-Life HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique: Strategic Planning and Execution •Develop and execute plans and strategies, including EMEA channel and customer experience strategy, in close collaboration with business teams including executive management •Facilitate processes and systems of program management, the development and sustainment of a processes/systems integration strategy and plan, and project leadership on major processes efforts including the development of project scope and expectations, and the coordination of resources from multiple internal and external sources •Monitor return on invested capital and time resources; reviews and make appropriate adjustments in activities and expenses throughout the fiscal year to ensure optimal financial results •Translate organizational goals and objectives into performance standards for division, departments and individual positions, establish and maintain guidelines that will improve the overall operation and effectiveness of HRCC •Gather and evaluate research and data from various sources, generating actionable insights, developing reports and creating presentations that enable senior level executives to understand, quantify and respond to trends, issues and opportunities impacting customer experience Coaching and Development •Align the development and administration of 1 Manager, 3 Supervisors, Coordinators, Specialists, and administrative staff in the performance of their duties, establishing work priorities and achieving management objectives •Hire and develop current and future Hilton leaders and institute mechanisms for such across the organization •Relationship Management and Team Building •Own and manage effective partnerships with HRCC vendor partners, Loyalty and Partnership Team, Hotel Operations, Commercial Teams, Brand Teams, Owners, and General Managers in EMEA •Define and deliver customer experience plans and strategy that work to increase customer satisfaction as well as reduce customer friction •Regularly solicit frontline Team Member feedback through roundtables and other forums to understand the major call drivers and opportunities to improve customer experience •Closely partner with the Director of Vendor Performance Management and Directors of Customer Care to ensure consistency of delivery and customer experience globally Direct Reports: •Manager - HRCC Glasgow •Performance Optimization Analyst - HRCC International Qualifications Success in this role will demonstrate itself through the following attributes and skills: •Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities •Excellent communication and interpersonal skills that build trust and instill confidence to motivate and influence others, including executive level •Proven ability to drive high productivity and sales performance, ability to challenge teams and individuals to be the best and achieve exceptional levels of performance •Ability to build, assess, and change course as needed. Proven change leader with interpersonal skills to help others get comfortable in ambiguous situations •Ability to collaborate effectively on large scale projects with staff in a variety of departments across a matrixed organization •Skilled in the translation of data insight into actionable performance improvement and coaching strategies. •Possess sound judgment in solving sensitive, complex problems of substantial revenue/cost impact to HRCC Required Qualifications •Minimum Education: BA/BS bachelor's degree in hospitality, business management or related field OR extensive experience in related contact center or customer experience field •Management experience within a related professional environment •Willingness to Travel up to 30% of the time Preferred Qualifications • Education: Master's Degree preferred • Substantial prior travel/hospitality industry experience including management of a large contact center. • Experience working with LEAN methodologies; can demonstrate an understanding of customer value and a focus on key processes to continuously increase it What is it like working for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!