Product Owner Duration: 3 months initially Location: Remote (Leeds/Manchester/London - Ad-hoc basis - Expensed) Umbrella rate: 539.52 per day As a Product Owner you will drive a culture of high performance and continuous improvement in our work across multiple portfolio items across Fraud. Your core focus will be on the product development and provide Product Management support across other portfolio areas when needed. You will be an evangelist, driving clarity, transparency, and alignment within the product team and the rest of the organisation such that everyone understands what we are doing and why.You will understand the product strategic goals and how they fit into our broader business priorities and support on the build of the business cases to deliver new product features and business capabilities. You will share the strategy positively with the team to build engagement and motivation, with an ability to clearly articulate what is needed while trusting the team to deliver the how.You will work with stakeholders and colleagues across the organisation to ensure we are in touch with real users, have verified our hypotheses and are making decisions based on data and user feedback. You will prioritise delivering value while bringing the rest of the organisation with you on the product journey. You will ensure there's a plan, while promoting agile practices. You will make sure maximum value is delivered with minimum effort, that obstacles are removed, challenges are highlighted early, and successes celebrated. You will work with business stakeholders, internal customers, external partners, and other subject matter experts to understand customer needs, business goals and support the build business cases to deliver new or improved capabilities while also looking for rationalisation opportunities You will have experience in software delivery, preferably within the Fraud domain, and bring E2E delivery expertise. You will have experience working with Data Science or AI, with the ability to communicate to arrange of technical and non-technical stakeholders. With specific experience in Product ownership, you will build and own prioritised product backlog and work with delivery and architecture teams to ensure outcomes are achieved. You will ensure stakeholders are fully aligned to the sequencing of value and have demonstrable experience delivering value through KPIs. We seek a value driven Product Owner who can: Own and manage the backlog confidently, keeping it aligned to business value and outcomes. Collaborate closely with a technical lead to assess feasibility, rather than needing to be deeply technical themselves. Be a strong communicator and relationship builder, comfortable engaging with a wide range of stakeholders from delivery teams, to senior business leaders, vendors etc Operate with autonomy, bringing structure and momentum to delivery without needing heavy hand holding. Be adept with: Jira / Product / Proactive / Communication / Kanban boards / Confluence Provide a strong Product Owner skillset Be versatile across industries, Products / Asquad needs PRODUCT, PRODUCT OWNER, PRODUCT MANAGER, JIRA, COMMUNICATION, KANBAN, CONFLUENCE, FRAUD Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 28, 2025
Contractor
Product Owner Duration: 3 months initially Location: Remote (Leeds/Manchester/London - Ad-hoc basis - Expensed) Umbrella rate: 539.52 per day As a Product Owner you will drive a culture of high performance and continuous improvement in our work across multiple portfolio items across Fraud. Your core focus will be on the product development and provide Product Management support across other portfolio areas when needed. You will be an evangelist, driving clarity, transparency, and alignment within the product team and the rest of the organisation such that everyone understands what we are doing and why.You will understand the product strategic goals and how they fit into our broader business priorities and support on the build of the business cases to deliver new product features and business capabilities. You will share the strategy positively with the team to build engagement and motivation, with an ability to clearly articulate what is needed while trusting the team to deliver the how.You will work with stakeholders and colleagues across the organisation to ensure we are in touch with real users, have verified our hypotheses and are making decisions based on data and user feedback. You will prioritise delivering value while bringing the rest of the organisation with you on the product journey. You will ensure there's a plan, while promoting agile practices. You will make sure maximum value is delivered with minimum effort, that obstacles are removed, challenges are highlighted early, and successes celebrated. You will work with business stakeholders, internal customers, external partners, and other subject matter experts to understand customer needs, business goals and support the build business cases to deliver new or improved capabilities while also looking for rationalisation opportunities You will have experience in software delivery, preferably within the Fraud domain, and bring E2E delivery expertise. You will have experience working with Data Science or AI, with the ability to communicate to arrange of technical and non-technical stakeholders. With specific experience in Product ownership, you will build and own prioritised product backlog and work with delivery and architecture teams to ensure outcomes are achieved. You will ensure stakeholders are fully aligned to the sequencing of value and have demonstrable experience delivering value through KPIs. We seek a value driven Product Owner who can: Own and manage the backlog confidently, keeping it aligned to business value and outcomes. Collaborate closely with a technical lead to assess feasibility, rather than needing to be deeply technical themselves. Be a strong communicator and relationship builder, comfortable engaging with a wide range of stakeholders from delivery teams, to senior business leaders, vendors etc Operate with autonomy, bringing structure and momentum to delivery without needing heavy hand holding. Be adept with: Jira / Product / Proactive / Communication / Kanban boards / Confluence Provide a strong Product Owner skillset Be versatile across industries, Products / Asquad needs PRODUCT, PRODUCT OWNER, PRODUCT MANAGER, JIRA, COMMUNICATION, KANBAN, CONFLUENCE, FRAUD Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Description: You'll take responsibility for supporting the central academic programme across the UKI, managing the academic programme across multiple locations. Partnering with a range of stakeholders, you'll help shape our early career development, helping academics to immerse quickly into DXC and ensure they meet performance expectations in their roles. You will also support movement around the business, decisively putting the right talent in the right place at the right time. Design and implement Academic programmes with the aim of raising the bar on academic capability across UKI PS Support the annual academic recruitment drive to ensure the growth of the programme and align demand for resources in the annual intake with demand. Continually assess resources and their allocation to specific project work and role, rotating resources when the need arises into new project roles which better align with their career aspirations. Line management responsibilities for approx. 40 academics being responsible for performance reviews and continuous development Run programme induction days Onboard new starters Coach and develop team members through training and development plans ensuring individuals are skilled in appropriate technologies for future projects Enabling a higher performing team; accountability and ability to manage in high and low performing teams to drive a high-performance culture Build strong working relationships with account/delivery teams (our internal customers) - working with our teams and business leaders to build and execute the strategic plan to deliver our hiring goals Work with assignment managers within business unit to arrange and track rotations and learning development progress Accountable for continuous view of the resources and their level of expertise in the relevant delivery capability to provide the appropriate resources to execute against project delivery. Manage stakeholders to ensure good relations and effective communication. Create and deliver internal and external communication with transparency. Responsible for the overall management, effectiveness and performance of delivery of activities within the team and assigned function(s). Customer satisfaction, being customer focused and committed to deliver exceptional service and value to our clients and embedding stakeholder management within your teams. Reports to early career development programme lead; challenging, supporting and driving the overall business strategy and future growth and transformation. Organise site-based training sessions and events About you You will have a strong background in talent development with a passion for Early Careers. You will have experience in performance management, coaching / mentoring others and designing learning interventions. You will be comfortable with both face to face and virtual facilitation with an audience from diverse backgrounds. You will be a self-starter, keen to ensure every EC staff member is aligned with the right project work assignment & role. You will be comfortable influencing and challenging senior stakeholders throughout the various business functions and be able to create something from scratch with your innovation and ideas. You have the ability to build meaningful and engaging programmes that can be scaled. You have knowledge of diversity issues affecting a company and ideas and an appetite of how to address them. You will be tenacious and is determined to get things done in the face of change and ambiguity. You have the experience of working at speed, ideally in an entrepreneurial culture. You will be working in a fast-paced moving technology environment so we're looking for someone who is flexible and wiling to grow within the role. You have excellent project management and communication skills. You will be able to travel and support on site at least 4 days per week At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Jul 25, 2025
Full time
Job Description: You'll take responsibility for supporting the central academic programme across the UKI, managing the academic programme across multiple locations. Partnering with a range of stakeholders, you'll help shape our early career development, helping academics to immerse quickly into DXC and ensure they meet performance expectations in their roles. You will also support movement around the business, decisively putting the right talent in the right place at the right time. Design and implement Academic programmes with the aim of raising the bar on academic capability across UKI PS Support the annual academic recruitment drive to ensure the growth of the programme and align demand for resources in the annual intake with demand. Continually assess resources and their allocation to specific project work and role, rotating resources when the need arises into new project roles which better align with their career aspirations. Line management responsibilities for approx. 40 academics being responsible for performance reviews and continuous development Run programme induction days Onboard new starters Coach and develop team members through training and development plans ensuring individuals are skilled in appropriate technologies for future projects Enabling a higher performing team; accountability and ability to manage in high and low performing teams to drive a high-performance culture Build strong working relationships with account/delivery teams (our internal customers) - working with our teams and business leaders to build and execute the strategic plan to deliver our hiring goals Work with assignment managers within business unit to arrange and track rotations and learning development progress Accountable for continuous view of the resources and their level of expertise in the relevant delivery capability to provide the appropriate resources to execute against project delivery. Manage stakeholders to ensure good relations and effective communication. Create and deliver internal and external communication with transparency. Responsible for the overall management, effectiveness and performance of delivery of activities within the team and assigned function(s). Customer satisfaction, being customer focused and committed to deliver exceptional service and value to our clients and embedding stakeholder management within your teams. Reports to early career development programme lead; challenging, supporting and driving the overall business strategy and future growth and transformation. Organise site-based training sessions and events About you You will have a strong background in talent development with a passion for Early Careers. You will have experience in performance management, coaching / mentoring others and designing learning interventions. You will be comfortable with both face to face and virtual facilitation with an audience from diverse backgrounds. You will be a self-starter, keen to ensure every EC staff member is aligned with the right project work assignment & role. You will be comfortable influencing and challenging senior stakeholders throughout the various business functions and be able to create something from scratch with your innovation and ideas. You have the ability to build meaningful and engaging programmes that can be scaled. You have knowledge of diversity issues affecting a company and ideas and an appetite of how to address them. You will be tenacious and is determined to get things done in the face of change and ambiguity. You have the experience of working at speed, ideally in an entrepreneurial culture. You will be working in a fast-paced moving technology environment so we're looking for someone who is flexible and wiling to grow within the role. You have excellent project management and communication skills. You will be able to travel and support on site at least 4 days per week At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
We re looking for a Senior Fraud Analyst to join our Credit Risk team This is a key role in the Financial Services business with responsibility for helping to drive fraud strategy to protect the business from fraud and other financial crime. To achieve this, you will be an experienced fraud strategy professional who is highly data literate, with good knowledge of platforms and techniques to combat fraud and other financial crime, and also have a good understanding of the interplay between minimising fraud and maximising sales. This role is ideal for somebody with experience working within an analytical fraud strategy role who is wanting to make the step up to a senior analyst position You would report to the Senior Manager Fraud Strategy who is responsible for fraud and financial crime strategy. In the role you would work closely with other teams in the wider organisation, e.g. New Business Risk, Customer Operations, Warehouse Operations, Risk and Compliance and Digital Technology A key pillar of our Group Strategy is the creation of a new Financial Services platform, which presents significant growth opportunities What you'll do as Senior Fraud Analyst at N Brown: Provide support in all aspects of consumer fraud and financial crime, including knowledge of 1st and 3rd party fraud typologies and fraud detection data, techniques and platforms Responsible for oversight of the fraud control rule structure, working closely with various third-party fraud prevention solution providers (e.g. Lexis Nexis Threatmetrix), and leading in elements of the continuous improvement in fraud strategy Responsible for the ownership, design and implementation of fraud strategies, to detect and prevent 3rd party consumer credit fraud such as impersonation and account takeover, and 1st party fraud, e.g. from customer claims, together with UAT within our fraud decision systems Use data analysis and modelling techniques to undertake complex analysis to continually optimise rules to detect fraud whilst minimising the impact to good sales, and present findings and recommendations to the Leadership Team Be responsible for the evolution of fraud strategy monitoring, with written evaluation of performance, highlighting emerging risks or trends and initiating further actions and analysis Monitor KPIs and KRIs to ensure new fraud risks and emerging trends are detected and reviewed in a timely fashion, and strategy changes are working as expected Be a key fraud business lead for tactical and strategic initiatives, providing SME input to delivery leads Build effective collaborations with other business areas and product owners across the company to ensure business change initiatives are delivered in line with fraud risk appetite and with appropriate fraud controls Develop key stakeholder relationships both internally and externally to N Brown Maintain knowledge of regulatory changes, ensuring fraud strategies adhere to all governance, financial crime and compliance standards Provide SME support in the delivery of fraud and financial crime capabilities and strategies into the new Financial Services platform Skills & experience as Senior Fraud Analyst: A degree in a STEM subject Previous experience in data analysis and strategy development for fraud prevention and detection, working for a direct-to-consumer lender You should be highly analytical with a demonstrated ability to solve problems through logical thinking Experience using SQL, SAS or Python for data mining and analysis Comfortable extracting and analysing large datasets using SQL Excellent presentation skills and are able to explain complex analysis in a simple and concise way, using the Microsoft Office suite Excellent organisational skills to prioritise and deliver required output accurately and in a timely fashion The ability to collaborate effectively by building good relationships with your peers across the business e.g. in operational departments and digital technology Benefits: Hybrid working 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts Life Assurance and Private Medical Insurance Paid volunteer time all colleagues can take a full day paid to volunteer for a charity of their choice N Brown who we are and why work for us? We re a forward-thinking digital retailer with a financial services proposition to be proud of. We re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We re experienced, with over 160 years of trading under our belt. We re inclusive, as we believe in fashion without boundaries; and we re sustainable, striving to make as little impact on the planet as possible Ways of Working We offer hybrid working which varies across the business depending on the role you re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So, if you are travelling by train, tram or bus we re perfectly located, plus we re surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am-4pm. Given we don t have strict working hours you can find the working pattern that s right for you Our promise: We re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status What happens when you apply to this role as Senior Fraud Analyst at N Brown? As soon as we receive your application, we ll send you an email to let you know
Jul 24, 2025
Full time
We re looking for a Senior Fraud Analyst to join our Credit Risk team This is a key role in the Financial Services business with responsibility for helping to drive fraud strategy to protect the business from fraud and other financial crime. To achieve this, you will be an experienced fraud strategy professional who is highly data literate, with good knowledge of platforms and techniques to combat fraud and other financial crime, and also have a good understanding of the interplay between minimising fraud and maximising sales. This role is ideal for somebody with experience working within an analytical fraud strategy role who is wanting to make the step up to a senior analyst position You would report to the Senior Manager Fraud Strategy who is responsible for fraud and financial crime strategy. In the role you would work closely with other teams in the wider organisation, e.g. New Business Risk, Customer Operations, Warehouse Operations, Risk and Compliance and Digital Technology A key pillar of our Group Strategy is the creation of a new Financial Services platform, which presents significant growth opportunities What you'll do as Senior Fraud Analyst at N Brown: Provide support in all aspects of consumer fraud and financial crime, including knowledge of 1st and 3rd party fraud typologies and fraud detection data, techniques and platforms Responsible for oversight of the fraud control rule structure, working closely with various third-party fraud prevention solution providers (e.g. Lexis Nexis Threatmetrix), and leading in elements of the continuous improvement in fraud strategy Responsible for the ownership, design and implementation of fraud strategies, to detect and prevent 3rd party consumer credit fraud such as impersonation and account takeover, and 1st party fraud, e.g. from customer claims, together with UAT within our fraud decision systems Use data analysis and modelling techniques to undertake complex analysis to continually optimise rules to detect fraud whilst minimising the impact to good sales, and present findings and recommendations to the Leadership Team Be responsible for the evolution of fraud strategy monitoring, with written evaluation of performance, highlighting emerging risks or trends and initiating further actions and analysis Monitor KPIs and KRIs to ensure new fraud risks and emerging trends are detected and reviewed in a timely fashion, and strategy changes are working as expected Be a key fraud business lead for tactical and strategic initiatives, providing SME input to delivery leads Build effective collaborations with other business areas and product owners across the company to ensure business change initiatives are delivered in line with fraud risk appetite and with appropriate fraud controls Develop key stakeholder relationships both internally and externally to N Brown Maintain knowledge of regulatory changes, ensuring fraud strategies adhere to all governance, financial crime and compliance standards Provide SME support in the delivery of fraud and financial crime capabilities and strategies into the new Financial Services platform Skills & experience as Senior Fraud Analyst: A degree in a STEM subject Previous experience in data analysis and strategy development for fraud prevention and detection, working for a direct-to-consumer lender You should be highly analytical with a demonstrated ability to solve problems through logical thinking Experience using SQL, SAS or Python for data mining and analysis Comfortable extracting and analysing large datasets using SQL Excellent presentation skills and are able to explain complex analysis in a simple and concise way, using the Microsoft Office suite Excellent organisational skills to prioritise and deliver required output accurately and in a timely fashion The ability to collaborate effectively by building good relationships with your peers across the business e.g. in operational departments and digital technology Benefits: Hybrid working 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts Life Assurance and Private Medical Insurance Paid volunteer time all colleagues can take a full day paid to volunteer for a charity of their choice N Brown who we are and why work for us? We re a forward-thinking digital retailer with a financial services proposition to be proud of. We re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We re experienced, with over 160 years of trading under our belt. We re inclusive, as we believe in fashion without boundaries; and we re sustainable, striving to make as little impact on the planet as possible Ways of Working We offer hybrid working which varies across the business depending on the role you re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So, if you are travelling by train, tram or bus we re perfectly located, plus we re surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am-4pm. Given we don t have strict working hours you can find the working pattern that s right for you Our promise: We re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status What happens when you apply to this role as Senior Fraud Analyst at N Brown? As soon as we receive your application, we ll send you an email to let you know
THE COMPANY: Our client is a global banking group with offices based in Canary Wharf. THE RESPONSIBILITIES: Monitoring fraud metrics and trends, proactively mitigating attacks, and ensuring new products and features are appropriately controlled and monitored from a fraud and financial crime perspective. Overseeing the effective and efficient management of transactional monitoring alerts, ensuring they are addressed within agreed SLAs. Collaborating with tech and product teams to minimise fraud opportunities at the product design stage and ensure any residual risks are appropriately controlled. Defining and supporting the implementation of the fraud and financial crime strategic roadmap, working closely with the MLRO and key stakeholders across the business. Building strong, collaborative relationships with the wider financial crime community, including industry peer groups, regulators, and external partners. Developing and delivering regular reporting and MI to influence and support key business decisions, highlighting areas of concern and driving the implementation of action plans as needed. Embedding a strong culture of financial crime compliance and awareness across the business, ensuring the response to incidents is swift, effective, and appropriate. Overseeing financial crime intelligence gathering, monitoring threats to the organisation, and addressing emerging risks. Leading the design and delivery of technology-driven fraud mitigation solutions, ensuring automated alerts cover a broad range of fraud typologies. Acting as the primary point of contact for identifying, managing, and resolving fraud and scams - including card fraud, account takeover, and authorised push payment scams - while ensuring losses remain within agreed targets. Supporting and overseeing the implementation of change initiatives, making prioritisation decisions to balance operational impact and strategic value. Driving customer education and awareness initiatives, ensuring effective warnings and protective measures are in place to reduce the risk of fraudulent activity. Working closely with the second line of defence and MLRO to complete assurance activities and remediate any identified issues or gaps. Supporting third-line audit activities and ensuring full cooperation with internal and external auditors. Reporting to senior management committees as required and deputising for senior management when appropriate. Being an outstanding people manager, empowering your split-site team to deliver high performance, fostering development, accountability, and a culture of continuous improvement. EXPERIENCE REQUIRED: 1LOD Experience - seeking candidates who can drive the F&TM strategy and devise the TM rules with third-party vendors, not just for current payments and cards but also for future innovations (e.g., use of AI). 1LOD Financial Crime management, ideally in banking and payments space - 5 years, with managerial or leadership experience. Must have leadership experience. Extensive Fraud and Transaction monitoring experience. Detailed understanding of Financial Crime typologies and current industry threats, including AML, TF, APP fraud, Sanctions evasion, and wider risks. Demonstrable understanding of global Financial Crime regulations. Experience managing regulatory engagement related to Financial Crime, especially in the UK and GCC regions. For further information, please contact Hannah Tabatabai.
Jul 24, 2025
Full time
THE COMPANY: Our client is a global banking group with offices based in Canary Wharf. THE RESPONSIBILITIES: Monitoring fraud metrics and trends, proactively mitigating attacks, and ensuring new products and features are appropriately controlled and monitored from a fraud and financial crime perspective. Overseeing the effective and efficient management of transactional monitoring alerts, ensuring they are addressed within agreed SLAs. Collaborating with tech and product teams to minimise fraud opportunities at the product design stage and ensure any residual risks are appropriately controlled. Defining and supporting the implementation of the fraud and financial crime strategic roadmap, working closely with the MLRO and key stakeholders across the business. Building strong, collaborative relationships with the wider financial crime community, including industry peer groups, regulators, and external partners. Developing and delivering regular reporting and MI to influence and support key business decisions, highlighting areas of concern and driving the implementation of action plans as needed. Embedding a strong culture of financial crime compliance and awareness across the business, ensuring the response to incidents is swift, effective, and appropriate. Overseeing financial crime intelligence gathering, monitoring threats to the organisation, and addressing emerging risks. Leading the design and delivery of technology-driven fraud mitigation solutions, ensuring automated alerts cover a broad range of fraud typologies. Acting as the primary point of contact for identifying, managing, and resolving fraud and scams - including card fraud, account takeover, and authorised push payment scams - while ensuring losses remain within agreed targets. Supporting and overseeing the implementation of change initiatives, making prioritisation decisions to balance operational impact and strategic value. Driving customer education and awareness initiatives, ensuring effective warnings and protective measures are in place to reduce the risk of fraudulent activity. Working closely with the second line of defence and MLRO to complete assurance activities and remediate any identified issues or gaps. Supporting third-line audit activities and ensuring full cooperation with internal and external auditors. Reporting to senior management committees as required and deputising for senior management when appropriate. Being an outstanding people manager, empowering your split-site team to deliver high performance, fostering development, accountability, and a culture of continuous improvement. EXPERIENCE REQUIRED: 1LOD Experience - seeking candidates who can drive the F&TM strategy and devise the TM rules with third-party vendors, not just for current payments and cards but also for future innovations (e.g., use of AI). 1LOD Financial Crime management, ideally in banking and payments space - 5 years, with managerial or leadership experience. Must have leadership experience. Extensive Fraud and Transaction monitoring experience. Detailed understanding of Financial Crime typologies and current industry threats, including AML, TF, APP fraud, Sanctions evasion, and wider risks. Demonstrable understanding of global Financial Crime regulations. Experience managing regulatory engagement related to Financial Crime, especially in the UK and GCC regions. For further information, please contact Hannah Tabatabai.
We are looking for a Senior Product Marketing Manager to join EDQ's Global Product Marketing function. Reporting into the Global Chief Product Officer, you will work with Global Product & Partnerships, regional Product Marketing, Sales, Partnerships, Marketing and Consultancy teams globally to increase revenue through content strategy, product go-to-market planning and execution, and supporting expansion and partner solutions / packages for our data intelligence products. You will partner with cross-functional stakeholders. Create compelling value propositions and solution packages to increase growth through new partnerships and industries. You will develop an understanding of our market segments, competition, and buyers by applying insights from internal and external sources to create value propositions, positioning, and messaging which resonates with buyers. Deliver compelling content to support the customer journey. Establish a feedback loop with customers to improve our products and messaging. Build narrative grounded in the voice of our customers. You will create go-to-market strategies for new products and features including content creation, sales enablement, competitive and market intelligence, collaborating with regional Product Marketing and Marketing Communications teams, to drive demand and customer adoption About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Demonstrable experience in Product Marketing, Product or Marketing role, ideally in technology or financial services industries Proven experience in value proposition and messaging development, content creation, and go-to-market execution Customer and market-centric approach, passion for understanding customers and their needs Agility to anticipate and adapt to shifting priorities Expertise in distilling technical concepts into clear and concise narratives to communicate with customers and partners Strong ability to collaborate with stakeholders from various disciplines and levels Exceptional organisational skills to manage projects of all sizes Analytical and results-driven Additional Information Benefits package includes : Hybrid and flexible working. Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Jul 24, 2025
Full time
We are looking for a Senior Product Marketing Manager to join EDQ's Global Product Marketing function. Reporting into the Global Chief Product Officer, you will work with Global Product & Partnerships, regional Product Marketing, Sales, Partnerships, Marketing and Consultancy teams globally to increase revenue through content strategy, product go-to-market planning and execution, and supporting expansion and partner solutions / packages for our data intelligence products. You will partner with cross-functional stakeholders. Create compelling value propositions and solution packages to increase growth through new partnerships and industries. You will develop an understanding of our market segments, competition, and buyers by applying insights from internal and external sources to create value propositions, positioning, and messaging which resonates with buyers. Deliver compelling content to support the customer journey. Establish a feedback loop with customers to improve our products and messaging. Build narrative grounded in the voice of our customers. You will create go-to-market strategies for new products and features including content creation, sales enablement, competitive and market intelligence, collaborating with regional Product Marketing and Marketing Communications teams, to drive demand and customer adoption About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Demonstrable experience in Product Marketing, Product or Marketing role, ideally in technology or financial services industries Proven experience in value proposition and messaging development, content creation, and go-to-market execution Customer and market-centric approach, passion for understanding customers and their needs Agility to anticipate and adapt to shifting priorities Expertise in distilling technical concepts into clear and concise narratives to communicate with customers and partners Strong ability to collaborate with stakeholders from various disciplines and levels Exceptional organisational skills to manage projects of all sizes Analytical and results-driven Additional Information Benefits package includes : Hybrid and flexible working. Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at The VP of the Integration Management Office will be responsible for leading and managing the integration of newly acquired companies and migration of outsourced books of business into our organization. This role requires a strategic thinker with strong leadership skills and extensive retirement industry and project management experience. There is only 1 position. Location preference is hybrid Dresher, PA or Newton, MA locations. However, will consider out of state candidates for remote candidates. Responsibilities: Collaborate with senior leadership to define integration objectives and ensure alignment with the company's strategic vision Lead cross-functional teams to ensure seamless integration of operations, systems, and processes Develop and implement comprehensive integration plans, including timelines, milestones, and key performance indicators (KPIs) Monitor progress and provide regular updates to the executive team and other stakeholders including holding Steering meetings as needed Foster a positive and inclusive culture that supports the successful integration of employees from the acquired company Lead Gap Analysis and MoSCoW assessment in order to shape project scope and timeline. Facilitate communication and collaboration between different departments or teams to ensure smooth integration of processes and systems Identify and resolve integration-related issues or conflicts that may arise Develop and implement strategies to improve integration processes and workflows Ensure data integrity and consistency across different systems and databases Manage integration project managers, to ensure they are completing tasks and delivering on key milestones on time and within budget Where applicable, provide or collaborate to provide training and support to users on new systems or processes Manage relationships with stakeholders, both internal and external, to ensure successful integration A senior executive who oversees the integration of all systems, technologies, processes, and people within an enterprise Provides global operational support, including budget, logistics, and human resources to resolve tactical issues and create location-specific processes Ensures the successful integration of programs and projects, managing risks, issues, and opportunities Develops and implements programs and initiatives to promote social development and integration Serves as a trusted advisor to the COO and those overseeing operations and service to ensure alignment with the organization's mission and strategic plan Ensures the success of acquisitions, strategic investments, partnerships and successfully integrating large-scale partnerships and acquisitions Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture Experience: Minimum twelve years' experience in financial services with at least seven in a leadership role and experience with acquisition integration management Overall leadership of integration projects to ensure they are completed on time and within budget Lead and motivate teams with a focus on collaboration and partnership Effective communication with all levels of the organization Proven written and presentation skills with an emphasis on senior management communication and partnership The ability to identify and resolve integration-related issues Critical thinking, attention to detail and strong analytical skills A strong command for influencing change management and business-readiness Adaptability in a fast-paced and dynamic environment with specific, planned deadlines Ability to bring the right people together to ensure conflict resolution quickly Influence decision-making to ensure the right outcomes against the strategy Willingness to travel Demonstrate the Ascensus Core Values The national average salary range for this role is$175,000 - $225,000 in base pay, exclusive of any bonuses and benefits.This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 Mbps or better. If you are unsure of your internet speed before applying, please check with your service provider. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Jul 23, 2025
Full time
FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at The VP of the Integration Management Office will be responsible for leading and managing the integration of newly acquired companies and migration of outsourced books of business into our organization. This role requires a strategic thinker with strong leadership skills and extensive retirement industry and project management experience. There is only 1 position. Location preference is hybrid Dresher, PA or Newton, MA locations. However, will consider out of state candidates for remote candidates. Responsibilities: Collaborate with senior leadership to define integration objectives and ensure alignment with the company's strategic vision Lead cross-functional teams to ensure seamless integration of operations, systems, and processes Develop and implement comprehensive integration plans, including timelines, milestones, and key performance indicators (KPIs) Monitor progress and provide regular updates to the executive team and other stakeholders including holding Steering meetings as needed Foster a positive and inclusive culture that supports the successful integration of employees from the acquired company Lead Gap Analysis and MoSCoW assessment in order to shape project scope and timeline. Facilitate communication and collaboration between different departments or teams to ensure smooth integration of processes and systems Identify and resolve integration-related issues or conflicts that may arise Develop and implement strategies to improve integration processes and workflows Ensure data integrity and consistency across different systems and databases Manage integration project managers, to ensure they are completing tasks and delivering on key milestones on time and within budget Where applicable, provide or collaborate to provide training and support to users on new systems or processes Manage relationships with stakeholders, both internal and external, to ensure successful integration A senior executive who oversees the integration of all systems, technologies, processes, and people within an enterprise Provides global operational support, including budget, logistics, and human resources to resolve tactical issues and create location-specific processes Ensures the successful integration of programs and projects, managing risks, issues, and opportunities Develops and implements programs and initiatives to promote social development and integration Serves as a trusted advisor to the COO and those overseeing operations and service to ensure alignment with the organization's mission and strategic plan Ensures the success of acquisitions, strategic investments, partnerships and successfully integrating large-scale partnerships and acquisitions Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture Experience: Minimum twelve years' experience in financial services with at least seven in a leadership role and experience with acquisition integration management Overall leadership of integration projects to ensure they are completed on time and within budget Lead and motivate teams with a focus on collaboration and partnership Effective communication with all levels of the organization Proven written and presentation skills with an emphasis on senior management communication and partnership The ability to identify and resolve integration-related issues Critical thinking, attention to detail and strong analytical skills A strong command for influencing change management and business-readiness Adaptability in a fast-paced and dynamic environment with specific, planned deadlines Ability to bring the right people together to ensure conflict resolution quickly Influence decision-making to ensure the right outcomes against the strategy Willingness to travel Demonstrate the Ascensus Core Values The national average salary range for this role is$175,000 - $225,000 in base pay, exclusive of any bonuses and benefits.This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 Mbps or better. If you are unsure of your internet speed before applying, please check with your service provider. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Strategic Threat Intel Senior Manager Business Function: Cyber Security - Threat Intelligence Location: Kingston/Port Sunlight Reports to: Director of Threat Intelligence Unilever is one of the world's leading suppliers of Food, Home, and Personal Care products with sales in over 190 countries and reaching 3.4 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Wall's, Ben & Jerry's, Marmite, and Lynx. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose as Unilever is 'to make sustainable living commonplace'. At Unilever, we're determined to achieve a culture where everyone can thrive, a culture where all individuals are treated fairly and respectfully, and where their uniqueness is celebrated. We're taking a holistic approach that focuses on how we can use the scale and reach of our business to have the greatest impact in our own workplace and beyond. We've set clear goals to eliminate any bias and discrimination in our policies and practices, accelerate diverse representation in our leadership, and remove barriers for people with disabilities. At the same time, we're setting out to spend more with diverse businesses and increasing representation of diverse groups in our advertising. Find out more about our commitment to equity, diversity, and inclusion on our website . Unilever's Cyber Security team is a global, product-led function aligned to the NIST Cyber Security Framework. We deliver capabilities across governance, protection, detection, response, and recovery to safeguard our people, operations, and digital assets. Operating alongside our Technology and Data teams, Cyber Security enables secure innovation and resilience across our global business. Our structure is built around product families and risk-based priorities, with teams embedded across regions and business units. JOB PURPOSE We are seeking a highly motivated and experienced Strategic Threat Intelligence Manager to lead our strategic intelligence function within the Cyber Threat Intelligence team. This role is pivotal in shaping our understanding of long-term threat trends, geopolitical risks, and adversary behaviour. The successful candidate will drive the development of high-level threat assessments and intelligence products that inform executive decision-making and support enterprise-wide risk management. Role Summary: The Strategic Threat Intelligence Manager leads the strategic intelligence function within the Cyber Threat Intelligence team, reporting to the Director of Threat Intelligence. This role is responsible for delivering forward-looking threat assessments, geopolitical analysis, and adversary profiling to inform enterprise risk decisions. The manager will oversee the development of threat scenarios, impact analysis, and threat modelling to support GRAC processes, while also driving intelligence sharing across the cyber community. Additionally, the role supports executive protection through travel and online exposure reporting, and contributes to the overall success of the threat intelligence strategy. Main Accountabilities Lead Strategic Threat Intelligence Operations Direct the strategic intelligence function, ensuring timely and relevant delivery of high-level threat assessments, geopolitical analyses, and long-term threat trend reports. Manage Priority Intelligence Requirements (PIRs) Establish and maintain a structured process for gathering, validating, and updating PIRs from internal stakeholders to ensure intelligence outputs are aligned with business needs. Adversary Profiling and Threat Actor Analysis Oversee the profiling of adversaries, including their motivations, capabilities, and TTPs, to support proactive defence and strategic planning. Support Enterprise Risk Assessment (GRAC) Develop threat scenarios and intelligence inputs to inform Governance, Risk, Assurance, and Compliance processes, contributing to enterprise risk posture. Drive External Intelligence Collaboration Represent the organization in cyber threat intelligence communities and facilitate bi-directional information sharing with trusted partners and industry groups. Oversee Executive Protection Intelligence Manage the production of travel risk assessments and online exposure reports for VIPs, aligning with broader executive protection and digital risk reduction strategies. Ensure Intelligence Integration Across Teams Collaborate with other teams in cyber and executive leadership to ensure strategic insights are actionable and embedded in security operations. Mentor and Develop Team Members Provide leadership, coaching, and professional development opportunities for strategic intelligence analysts to build a high-performing team. Key Skills and Relevant Experience Skills: Excellent written and verbal communication skills and able to be understood by both technical and non-technical personnel Strategic Thinking- Ability to anticipate long-term threat trends and align intelligence outputs with business strategy. Cyber Threat Intelligence (CTI)- Deep understanding of threat actor behavior, TTPs, and intelligence lifecycle. Geopolitical Analysis- Skill in assessing how global political developments influence cyber threat landscapes. Threat Modelling & Scenario Development- Proficiency in building threat models and hypothetical scenarios to inform risk decisions. Risk Assessment Support- Experience contributing to enterprise risk frameworks like GRAC (Governance, Risk, Assurance, and Compliance). Experience: Proven experience (10+ years) in cyber threat intelligence, with at least 3 years in a strategic or leadership role. Strong understanding of geopolitical risk, cyber threat actor ecosystems, and intelligence tradecraft. Experience with threat modelling, scenario planning, and risk analysis methodologies. Familiarity with intelligence platforms (e.g., TIPs), automation tools, and frameworks like MITRE ATT&CK. Excellent communication skills, with the ability to translate complex intelligence into executive-level insights. Experience managing teams and mentoring analysts. Active participation in intelligence-sharing communities is a plus. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever Unilever . Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money.In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. How is Unilever tackling this? . click apply for full job details
Jul 22, 2025
Full time
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Strategic Threat Intel Senior Manager Business Function: Cyber Security - Threat Intelligence Location: Kingston/Port Sunlight Reports to: Director of Threat Intelligence Unilever is one of the world's leading suppliers of Food, Home, and Personal Care products with sales in over 190 countries and reaching 3.4 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Wall's, Ben & Jerry's, Marmite, and Lynx. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose as Unilever is 'to make sustainable living commonplace'. At Unilever, we're determined to achieve a culture where everyone can thrive, a culture where all individuals are treated fairly and respectfully, and where their uniqueness is celebrated. We're taking a holistic approach that focuses on how we can use the scale and reach of our business to have the greatest impact in our own workplace and beyond. We've set clear goals to eliminate any bias and discrimination in our policies and practices, accelerate diverse representation in our leadership, and remove barriers for people with disabilities. At the same time, we're setting out to spend more with diverse businesses and increasing representation of diverse groups in our advertising. Find out more about our commitment to equity, diversity, and inclusion on our website . Unilever's Cyber Security team is a global, product-led function aligned to the NIST Cyber Security Framework. We deliver capabilities across governance, protection, detection, response, and recovery to safeguard our people, operations, and digital assets. Operating alongside our Technology and Data teams, Cyber Security enables secure innovation and resilience across our global business. Our structure is built around product families and risk-based priorities, with teams embedded across regions and business units. JOB PURPOSE We are seeking a highly motivated and experienced Strategic Threat Intelligence Manager to lead our strategic intelligence function within the Cyber Threat Intelligence team. This role is pivotal in shaping our understanding of long-term threat trends, geopolitical risks, and adversary behaviour. The successful candidate will drive the development of high-level threat assessments and intelligence products that inform executive decision-making and support enterprise-wide risk management. Role Summary: The Strategic Threat Intelligence Manager leads the strategic intelligence function within the Cyber Threat Intelligence team, reporting to the Director of Threat Intelligence. This role is responsible for delivering forward-looking threat assessments, geopolitical analysis, and adversary profiling to inform enterprise risk decisions. The manager will oversee the development of threat scenarios, impact analysis, and threat modelling to support GRAC processes, while also driving intelligence sharing across the cyber community. Additionally, the role supports executive protection through travel and online exposure reporting, and contributes to the overall success of the threat intelligence strategy. Main Accountabilities Lead Strategic Threat Intelligence Operations Direct the strategic intelligence function, ensuring timely and relevant delivery of high-level threat assessments, geopolitical analyses, and long-term threat trend reports. Manage Priority Intelligence Requirements (PIRs) Establish and maintain a structured process for gathering, validating, and updating PIRs from internal stakeholders to ensure intelligence outputs are aligned with business needs. Adversary Profiling and Threat Actor Analysis Oversee the profiling of adversaries, including their motivations, capabilities, and TTPs, to support proactive defence and strategic planning. Support Enterprise Risk Assessment (GRAC) Develop threat scenarios and intelligence inputs to inform Governance, Risk, Assurance, and Compliance processes, contributing to enterprise risk posture. Drive External Intelligence Collaboration Represent the organization in cyber threat intelligence communities and facilitate bi-directional information sharing with trusted partners and industry groups. Oversee Executive Protection Intelligence Manage the production of travel risk assessments and online exposure reports for VIPs, aligning with broader executive protection and digital risk reduction strategies. Ensure Intelligence Integration Across Teams Collaborate with other teams in cyber and executive leadership to ensure strategic insights are actionable and embedded in security operations. Mentor and Develop Team Members Provide leadership, coaching, and professional development opportunities for strategic intelligence analysts to build a high-performing team. Key Skills and Relevant Experience Skills: Excellent written and verbal communication skills and able to be understood by both technical and non-technical personnel Strategic Thinking- Ability to anticipate long-term threat trends and align intelligence outputs with business strategy. Cyber Threat Intelligence (CTI)- Deep understanding of threat actor behavior, TTPs, and intelligence lifecycle. Geopolitical Analysis- Skill in assessing how global political developments influence cyber threat landscapes. Threat Modelling & Scenario Development- Proficiency in building threat models and hypothetical scenarios to inform risk decisions. Risk Assessment Support- Experience contributing to enterprise risk frameworks like GRAC (Governance, Risk, Assurance, and Compliance). Experience: Proven experience (10+ years) in cyber threat intelligence, with at least 3 years in a strategic or leadership role. Strong understanding of geopolitical risk, cyber threat actor ecosystems, and intelligence tradecraft. Experience with threat modelling, scenario planning, and risk analysis methodologies. Familiarity with intelligence platforms (e.g., TIPs), automation tools, and frameworks like MITRE ATT&CK. Excellent communication skills, with the ability to translate complex intelligence into executive-level insights. Experience managing teams and mentoring analysts. Active participation in intelligence-sharing communities is a plus. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever Unilever . Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money.In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. How is Unilever tackling this? . click apply for full job details
Job Summary: Reporting to the Sr. Director, Product Marketing, we're looking for a strategic, curious, and customer-obsessed Senior Product Marketing Manager to join our team. In this role, you'll be the voice of multiple data-centric products within our portfolio, connecting deep product understanding with compelling storytelling that grows our market position. You'll partner closely with Product, Marketing, Sales, and Customer Success to shape positioning, build go-to-market strategies, and drive adoption and engagement. If you thrive at the intersection of data, storytelling, and go-to-market execution, and love turning complexity into clarity, this role is for you. Key Responsibilities Storytelling & Positioning: Craft differentiated positioning and messaging that connects our data products to real-world customer problems and clearly articulates the value they deliver. Strategic Business Impact: Define and execute product marketing strategies that drive measurable business outcomes, supporting revenue growth, customer retention, and product adoption. Use performance data to assess what's working, optimize campaigns, and guide product roadmap decisions. Go-to-Market Leadership: Lead and coordinate cross-functional GTM strategies and launches for multiple products across our portfolio, ensuring teams are aligned and ready for success. Data-Driven Insight: Use tools like Gong, Seismic, Pendo, and Tableau to analyze buyer behavior, message effectiveness, and market trends, bringing insights back to influence messaging, enablement, and product development. Product Partnership: Collaborate with Product Management to influence roadmaps based on market needs, competitive landscape, and customer insights. Customer & Market Research: Lead voice-of-customer efforts and competitive analysis to inform strategy and product positioning. Enablement & Evangelism: Build and deliver sales enablement content, competitive insights, and training that drive confidence and close rates for the field. Content Strategy: Collaborate with the broader Marketing team to develop high-impact content, campaigns, and experiences that engage and convert target audiences. Qualifications 6-10 years of product marketing experience, preferably in B2B SaaS or data/analytics platforms Demonstrated success in driving go-to-market plans that led to measurable revenue, retention, or adoption outcomes Experience marketing data, analytics, or technically complex products to business and technical stakeholders Strong analytical mindset; comfortable using tools like Tableau, Pendo Gong, Seismic, Salesforce, and product analytics platforms to assess performance and shape strategy Exceptional storytelling skills-able to craft crisp, compelling narratives from complexity Proven cross-functional collaborator with the ability to influence without authority Strong written and verbal communication skills Bachelor's degree required; MBA or equivalent experience a plus Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $125,600 - $188,400, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below). About Payscale Payscale stands at the forefront of compensation data technology, pioneering an innovative approach that harnesses advanced AI and up-to-date and reliable market data to align employee and employer expectations. With its suite of solutions-Payfactors, Marketpay, and Paycycle-Payscale empowers 65% of Fortune 500 companies to make strategic compensation decisions. Organizations like Panasonic, ZoomInfo, Chipotle, AccentCare, University of Washington, American Airlines, and Rite Aid rely on its unique combination of actionable data and insights, experienced compensation services, and scalable software to drive business success. By partnering with Payscale, businesses can make confident compensation decisions that fuel growth for both their organization and their people. Create confidence in your compensation. Payscale. To learn more, visit . Location Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter. In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs. If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal. Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc. When it matters (usually no more than a few times a year) we take the time to gather for in-person events. Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii. Benefits and Perks All around awesome culture where together we strive to live our 5 values: Data informed decision making. Customer first. Always. Succeed together. Relentless about results. Obsessed with excellence. Lead the change. Shape the standard. An open and inclusive environment where you'll learn and grow through programs and resources like: Monthly company All Hands meetings Regular opportunities for executive leadership exposure through things like AMAs Access to continued learning & development opportunities Our commitment to a continuous feedback culture which allows us to drive performance and career growth A growing network of Employee Resource Groups Company sponsored volunteer hours And more! Our more standard benefits Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work 14 Paid Company Holidays, includes 2 floating holidays (you choose!) A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale Unlimited infertility coverage benefits through our medical plans Additional supplemental health benefits offered to you and your family 401(k) retirement program with a fully vested immediate company match 16 weeks of paid parental leave for birthing and non-birthing parents Health Savings Account (HSA) options and company contributions each pay period Flexible Spending Account (FSA) options for pre-tax employee allocations Annual remote work stipend to be used on wellness or home office equipment Equal Opportunity Employer: We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you. If you have a disability or impairment and need assistance with the application process, please email for support. Fraud Alert: Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email
Jul 17, 2025
Full time
Job Summary: Reporting to the Sr. Director, Product Marketing, we're looking for a strategic, curious, and customer-obsessed Senior Product Marketing Manager to join our team. In this role, you'll be the voice of multiple data-centric products within our portfolio, connecting deep product understanding with compelling storytelling that grows our market position. You'll partner closely with Product, Marketing, Sales, and Customer Success to shape positioning, build go-to-market strategies, and drive adoption and engagement. If you thrive at the intersection of data, storytelling, and go-to-market execution, and love turning complexity into clarity, this role is for you. Key Responsibilities Storytelling & Positioning: Craft differentiated positioning and messaging that connects our data products to real-world customer problems and clearly articulates the value they deliver. Strategic Business Impact: Define and execute product marketing strategies that drive measurable business outcomes, supporting revenue growth, customer retention, and product adoption. Use performance data to assess what's working, optimize campaigns, and guide product roadmap decisions. Go-to-Market Leadership: Lead and coordinate cross-functional GTM strategies and launches for multiple products across our portfolio, ensuring teams are aligned and ready for success. Data-Driven Insight: Use tools like Gong, Seismic, Pendo, and Tableau to analyze buyer behavior, message effectiveness, and market trends, bringing insights back to influence messaging, enablement, and product development. Product Partnership: Collaborate with Product Management to influence roadmaps based on market needs, competitive landscape, and customer insights. Customer & Market Research: Lead voice-of-customer efforts and competitive analysis to inform strategy and product positioning. Enablement & Evangelism: Build and deliver sales enablement content, competitive insights, and training that drive confidence and close rates for the field. Content Strategy: Collaborate with the broader Marketing team to develop high-impact content, campaigns, and experiences that engage and convert target audiences. Qualifications 6-10 years of product marketing experience, preferably in B2B SaaS or data/analytics platforms Demonstrated success in driving go-to-market plans that led to measurable revenue, retention, or adoption outcomes Experience marketing data, analytics, or technically complex products to business and technical stakeholders Strong analytical mindset; comfortable using tools like Tableau, Pendo Gong, Seismic, Salesforce, and product analytics platforms to assess performance and shape strategy Exceptional storytelling skills-able to craft crisp, compelling narratives from complexity Proven cross-functional collaborator with the ability to influence without authority Strong written and verbal communication skills Bachelor's degree required; MBA or equivalent experience a plus Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $125,600 - $188,400, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below). About Payscale Payscale stands at the forefront of compensation data technology, pioneering an innovative approach that harnesses advanced AI and up-to-date and reliable market data to align employee and employer expectations. With its suite of solutions-Payfactors, Marketpay, and Paycycle-Payscale empowers 65% of Fortune 500 companies to make strategic compensation decisions. Organizations like Panasonic, ZoomInfo, Chipotle, AccentCare, University of Washington, American Airlines, and Rite Aid rely on its unique combination of actionable data and insights, experienced compensation services, and scalable software to drive business success. By partnering with Payscale, businesses can make confident compensation decisions that fuel growth for both their organization and their people. Create confidence in your compensation. Payscale. To learn more, visit . Location Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter. In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs. If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal. Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc. When it matters (usually no more than a few times a year) we take the time to gather for in-person events. Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii. Benefits and Perks All around awesome culture where together we strive to live our 5 values: Data informed decision making. Customer first. Always. Succeed together. Relentless about results. Obsessed with excellence. Lead the change. Shape the standard. An open and inclusive environment where you'll learn and grow through programs and resources like: Monthly company All Hands meetings Regular opportunities for executive leadership exposure through things like AMAs Access to continued learning & development opportunities Our commitment to a continuous feedback culture which allows us to drive performance and career growth A growing network of Employee Resource Groups Company sponsored volunteer hours And more! Our more standard benefits Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work 14 Paid Company Holidays, includes 2 floating holidays (you choose!) A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale Unlimited infertility coverage benefits through our medical plans Additional supplemental health benefits offered to you and your family 401(k) retirement program with a fully vested immediate company match 16 weeks of paid parental leave for birthing and non-birthing parents Health Savings Account (HSA) options and company contributions each pay period Flexible Spending Account (FSA) options for pre-tax employee allocations Annual remote work stipend to be used on wellness or home office equipment Equal Opportunity Employer: We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you. If you have a disability or impairment and need assistance with the application process, please email for support. Fraud Alert: Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "This is a fantastic opportunity to join a growth mindset organisation who is looking to further advance our Land and Expand Platform strategy across the Financial Services segment. The role consists of owning and managing a potential mix of existing and prospect accounts, with a plan made up of ACV, revenue (existing and new in-year) and KPMs. The role can vary from completely net new ACV opportunities/use cases to the migration of legacy on-premises FICO technology onto the FICO Platform. FICO's world-class Decision Intelligence Platform provides tremendous value across the customer lifecycle, making smarter customer level decisions, at hyper scale with low latency, at the right time for any given decision that needs to be made. This is adopted by hundreds of clients globally so therefore gives you a huge opportunity for success and growth. As a highly valued member of the Key Account Management team, you will leverage your knowledge, exceptional relationship skills and proven consultative selling abilities to achieve success." - Hiring Manager What You Will Contribute Adopt the 'FICO Way of Selling' to drive success in your allocated accounts Work with customers to understand their strategic priorities in Lending and Banking across the lifecycle Build relationships with senior client stakeholders in Business and Technology; identifying pain points, quantifying the problem and orchestrating the right FICO team to solve those issues Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals Ensure your clients are delighted with solutions purchased and FICO's quality of service, to create win-win relationships that are long-term, expanding and profitable Collaborate across wider-internal FICO teams including Platform SSE team (overlay pursuit team) Finance, Legal and Professional Services to shape a cohesive sales effort Manage, track and optimise sales quota and activity to targets, with significant earnings upside when targets are exceeded What We Are Seeking Successful performance in a SaaS sales role with evidence of selling complex, enterprise software solutions in Financial Services Strong track-record building relationships and a collaborative style of working Grit and determination to work hard under tight deadlines and thrive in high pressure situations Familiarity with the sales qualification methodology 'MEDDPICC' or equivalent An understanding of Financial Services business and technology challenges Experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Fraud is also a positive but not mandatory A Passion to learn and educate customers through presentations and conversations with strong soft skills Ability to travel up to 40% of business week as we need to be with our customers Bachelor's degree and, or experience developed in work environments. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others A sales team driven by an ethos of learn, earn and have fun The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: • Credit Scoring - FICO Scores are used by 90 of the top 100 US lenders. • Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems. • Lending - 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at
Jul 15, 2025
Full time
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "This is a fantastic opportunity to join a growth mindset organisation who is looking to further advance our Land and Expand Platform strategy across the Financial Services segment. The role consists of owning and managing a potential mix of existing and prospect accounts, with a plan made up of ACV, revenue (existing and new in-year) and KPMs. The role can vary from completely net new ACV opportunities/use cases to the migration of legacy on-premises FICO technology onto the FICO Platform. FICO's world-class Decision Intelligence Platform provides tremendous value across the customer lifecycle, making smarter customer level decisions, at hyper scale with low latency, at the right time for any given decision that needs to be made. This is adopted by hundreds of clients globally so therefore gives you a huge opportunity for success and growth. As a highly valued member of the Key Account Management team, you will leverage your knowledge, exceptional relationship skills and proven consultative selling abilities to achieve success." - Hiring Manager What You Will Contribute Adopt the 'FICO Way of Selling' to drive success in your allocated accounts Work with customers to understand their strategic priorities in Lending and Banking across the lifecycle Build relationships with senior client stakeholders in Business and Technology; identifying pain points, quantifying the problem and orchestrating the right FICO team to solve those issues Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals Ensure your clients are delighted with solutions purchased and FICO's quality of service, to create win-win relationships that are long-term, expanding and profitable Collaborate across wider-internal FICO teams including Platform SSE team (overlay pursuit team) Finance, Legal and Professional Services to shape a cohesive sales effort Manage, track and optimise sales quota and activity to targets, with significant earnings upside when targets are exceeded What We Are Seeking Successful performance in a SaaS sales role with evidence of selling complex, enterprise software solutions in Financial Services Strong track-record building relationships and a collaborative style of working Grit and determination to work hard under tight deadlines and thrive in high pressure situations Familiarity with the sales qualification methodology 'MEDDPICC' or equivalent An understanding of Financial Services business and technology challenges Experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Fraud is also a positive but not mandatory A Passion to learn and educate customers through presentations and conversations with strong soft skills Ability to travel up to 40% of business week as we need to be with our customers Bachelor's degree and, or experience developed in work environments. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others A sales team driven by an ethos of learn, earn and have fun The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: • Credit Scoring - FICO Scores are used by 90 of the top 100 US lenders. • Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems. • Lending - 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at
Job Description: You'll take responsibility for supporting the central academic programme across the UKI, managing the academic programme across multiple locations. Partnering with a range of stakeholders, you'll help shape our early career development, helping academics to immerse quickly into DXC and ensure they meet performance expectations in their roles. You will also support movement around the business, decisively putting the right talent in the right place at the right time. Design and implement Academic programmes with the aim of raising the bar on academic capability across UKI PS Support the annual academic recruitment drive to ensure the growth of the programme and align demand for resources in the annual intake with demand. Continually assess resources and their allocation to specific project work and role, rotating resources when the need arises into new project roles which better align with their career aspirations. Line management responsibilities for approx. 40 academics being responsible for performance reviews and continuous development Run programme induction days Onboard new starters Coach and develop team members through training and development plans ensuring individuals are skilled in appropriate technologies for future projects Enabling a higher performing team; accountability and ability to manage in high and low performing teams to drive a high-performance culture Build strong working relationships with account/delivery teams (our internal customers) - working with our teams and business leaders to build and execute the strategic plan to deliver our hiring goals Work with assignment managers within business unit to arrange and track rotations and learning development progress Accountable for continuous view of the resources and their level of expertise in the relevant delivery capability to provide the appropriate resources to execute against project delivery. Manage stakeholders to ensure good relations and effective communication. Create and deliver internal and external communication with transparency. Responsible for the overall management, effectiveness and performance of delivery of activities within the team and assigned function(s). Customer satisfaction, being customer focused and committed to deliver exceptional service and value to our clients and embedding stakeholder management within your teams. Reports to early career development programme lead; challenging, supporting and driving the overall business strategy and future growth and transformation. Organise site-based training sessions and events About you You will have a strong background in talent development with a passion for Early Careers. You will have experience in performance management, coaching / mentoring others and designing learning interventions. You will be comfortable with both face to face and virtual facilitation with an audience from diverse backgrounds. You will be a self-starter, keen to ensure every EC staff member is aligned with the right project work assignment & role. You will be comfortable influencing and challenging senior stakeholders throughout the various business functions and be able to create something from scratch with your innovation and ideas. You have the ability to build meaningful and engaging programmes that can be scaled. You have knowledge of diversity issues affecting a company and ideas and an appetite of how to address them. You will be tenacious and is determined to get things done in the face of change and ambiguity. You have the experience of working at speed, ideally in an entrepreneurial culture. You will be working in a fast-paced moving technology environment so we're looking for someone who is flexible and wiling to grow within the role. You have excellent project management and communication skills. You will be able to travel and support on site at least 4 days per week At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Jul 11, 2025
Full time
Job Description: You'll take responsibility for supporting the central academic programme across the UKI, managing the academic programme across multiple locations. Partnering with a range of stakeholders, you'll help shape our early career development, helping academics to immerse quickly into DXC and ensure they meet performance expectations in their roles. You will also support movement around the business, decisively putting the right talent in the right place at the right time. Design and implement Academic programmes with the aim of raising the bar on academic capability across UKI PS Support the annual academic recruitment drive to ensure the growth of the programme and align demand for resources in the annual intake with demand. Continually assess resources and their allocation to specific project work and role, rotating resources when the need arises into new project roles which better align with their career aspirations. Line management responsibilities for approx. 40 academics being responsible for performance reviews and continuous development Run programme induction days Onboard new starters Coach and develop team members through training and development plans ensuring individuals are skilled in appropriate technologies for future projects Enabling a higher performing team; accountability and ability to manage in high and low performing teams to drive a high-performance culture Build strong working relationships with account/delivery teams (our internal customers) - working with our teams and business leaders to build and execute the strategic plan to deliver our hiring goals Work with assignment managers within business unit to arrange and track rotations and learning development progress Accountable for continuous view of the resources and their level of expertise in the relevant delivery capability to provide the appropriate resources to execute against project delivery. Manage stakeholders to ensure good relations and effective communication. Create and deliver internal and external communication with transparency. Responsible for the overall management, effectiveness and performance of delivery of activities within the team and assigned function(s). Customer satisfaction, being customer focused and committed to deliver exceptional service and value to our clients and embedding stakeholder management within your teams. Reports to early career development programme lead; challenging, supporting and driving the overall business strategy and future growth and transformation. Organise site-based training sessions and events About you You will have a strong background in talent development with a passion for Early Careers. You will have experience in performance management, coaching / mentoring others and designing learning interventions. You will be comfortable with both face to face and virtual facilitation with an audience from diverse backgrounds. You will be a self-starter, keen to ensure every EC staff member is aligned with the right project work assignment & role. You will be comfortable influencing and challenging senior stakeholders throughout the various business functions and be able to create something from scratch with your innovation and ideas. You have the ability to build meaningful and engaging programmes that can be scaled. You have knowledge of diversity issues affecting a company and ideas and an appetite of how to address them. You will be tenacious and is determined to get things done in the face of change and ambiguity. You have the experience of working at speed, ideally in an entrepreneurial culture. You will be working in a fast-paced moving technology environment so we're looking for someone who is flexible and wiling to grow within the role. You have excellent project management and communication skills. You will be able to travel and support on site at least 4 days per week At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Superb opportunity to join a growing Audit & Assurance team Excellent package and flexibility on offer About Our Client Large Corporate business based in the West Midlands. Job Description Deliver risk management, audit and compliance activities across the Group, ensuring these activities are focused on value creation and critical risk areas within the business. This includes the operation of the Group's risk management framework, delivering effective compliance programs to help the business manage key risks associated with legal and regulatory obligations, and managing internal audit activities. A trusted, commercially focused partner operating as the conscience of the business and collaborating with colleagues at all levels. Role Accountabilities: Support the Senior Risk, Audit & Compliance Manager to enhance and embed the Group's risk management framework ensuring there are processes in place to capture and manage key risks across the Group. Lead risk meetings with the businesses, functions and LT ensuring key risks are understood and evaluated and control improvement plans are put in place where required. Develop, implement and embed companywide policies, procedures and awareness raising programs to manage key legal and regulatory compliance risks. Support the Senior Risk & Audit Manager to develop and implement the Group's response to the ECCTA, to ensure appropriate controls are in place to mitigate key fraud risks. Deliver the Group's internal audit activity to provide independent assurance that controls are well designed and operate effectively and mitigate key risks. Support the Senior Risk & Audit Manager to maintain the audit universe ensuring independent assurance is being directed towards key business risks at an appropriate frequency, updating the universe as the business grows and develops and its risk profile changes. Develop, implement and continuously improve the Group's business continuity framework, supporting the business with plans to mitigate significant continuity risks. Manage whistleblowing investigations, with the ability to gather, analyse, and evaluate facts and prepare and present concise reports. Provide best practice process, control and efficiency improvement advice to businesses and functions. Establish and maintain effective stakeholder relationships, ensuring the risk, audit & compliance team is closely connected with the business operations and support functions, whilst remaining independent and not compromising on standards. Keep up to date with best practices and latest developments in risk, controls and audit and reflect this in the function's strategy. Perform other ad-hoc duties as appropriate, including undertaking special projects / investigations. The Successful Applicant Required Practical and Technical Knowledge: Experience in an external audit, internal audit, risk management or assurance role. Educated to degree level, with a professional qualification in accountancy, internal audit, or risk management, (e.g. ACA/ACCA/IIA/IRM). Knowledge of risk management techniques and internal control frameworks (e.g. COSO). Strong analytical skills, able to quickly identify and present key issues concisely and impactfully. Strong stakeholder management, interpersonal and communication skills, capable of collaborating with and influencing stakeholders at all levels of the business. Experience of working across a large, complex organisation - interacting with all functional areas. Committed to developing and embedding best practice, innovation and continuous improvement. Able to deliver at pace, alone and as part of a team. Desirable: Experience of a complex commercial environment such as a multi-site B2B service, construction industry, or distribution business. Knowledge of utilising data analytics (e.g. IDEA, ACL, etc.) or business intelligence applications (e.g. Tableau, Power BI, etc.) to improve risk and controls monitoring. Knowledge of compliance requirements, (e.g. Competition Law, Data Protection, Anti-Bribery & Corruption, Anti-Money Laundering, Economic Crime and Corporate Transparency Act). What's on Offer Up to mid £70s basic plus car allowance + benefits. Hybrid role - 3 days in office.
Feb 21, 2025
Full time
Superb opportunity to join a growing Audit & Assurance team Excellent package and flexibility on offer About Our Client Large Corporate business based in the West Midlands. Job Description Deliver risk management, audit and compliance activities across the Group, ensuring these activities are focused on value creation and critical risk areas within the business. This includes the operation of the Group's risk management framework, delivering effective compliance programs to help the business manage key risks associated with legal and regulatory obligations, and managing internal audit activities. A trusted, commercially focused partner operating as the conscience of the business and collaborating with colleagues at all levels. Role Accountabilities: Support the Senior Risk, Audit & Compliance Manager to enhance and embed the Group's risk management framework ensuring there are processes in place to capture and manage key risks across the Group. Lead risk meetings with the businesses, functions and LT ensuring key risks are understood and evaluated and control improvement plans are put in place where required. Develop, implement and embed companywide policies, procedures and awareness raising programs to manage key legal and regulatory compliance risks. Support the Senior Risk & Audit Manager to develop and implement the Group's response to the ECCTA, to ensure appropriate controls are in place to mitigate key fraud risks. Deliver the Group's internal audit activity to provide independent assurance that controls are well designed and operate effectively and mitigate key risks. Support the Senior Risk & Audit Manager to maintain the audit universe ensuring independent assurance is being directed towards key business risks at an appropriate frequency, updating the universe as the business grows and develops and its risk profile changes. Develop, implement and continuously improve the Group's business continuity framework, supporting the business with plans to mitigate significant continuity risks. Manage whistleblowing investigations, with the ability to gather, analyse, and evaluate facts and prepare and present concise reports. Provide best practice process, control and efficiency improvement advice to businesses and functions. Establish and maintain effective stakeholder relationships, ensuring the risk, audit & compliance team is closely connected with the business operations and support functions, whilst remaining independent and not compromising on standards. Keep up to date with best practices and latest developments in risk, controls and audit and reflect this in the function's strategy. Perform other ad-hoc duties as appropriate, including undertaking special projects / investigations. The Successful Applicant Required Practical and Technical Knowledge: Experience in an external audit, internal audit, risk management or assurance role. Educated to degree level, with a professional qualification in accountancy, internal audit, or risk management, (e.g. ACA/ACCA/IIA/IRM). Knowledge of risk management techniques and internal control frameworks (e.g. COSO). Strong analytical skills, able to quickly identify and present key issues concisely and impactfully. Strong stakeholder management, interpersonal and communication skills, capable of collaborating with and influencing stakeholders at all levels of the business. Experience of working across a large, complex organisation - interacting with all functional areas. Committed to developing and embedding best practice, innovation and continuous improvement. Able to deliver at pace, alone and as part of a team. Desirable: Experience of a complex commercial environment such as a multi-site B2B service, construction industry, or distribution business. Knowledge of utilising data analytics (e.g. IDEA, ACL, etc.) or business intelligence applications (e.g. Tableau, Power BI, etc.) to improve risk and controls monitoring. Knowledge of compliance requirements, (e.g. Competition Law, Data Protection, Anti-Bribery & Corruption, Anti-Money Laundering, Economic Crime and Corporate Transparency Act). What's on Offer Up to mid £70s basic plus car allowance + benefits. Hybrid role - 3 days in office.
Amazon never asks for fees or deposits in any form during the recruitment process. Please click here to learn more and safeguard yourself from potential frauds. Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. AWS Solutions Architects are trusted advisors to our customers, helping them solve some of their largest business challenges by designing and advising on some of the most scalable, flexible and resilient solutions in the world. Working closely with internal teams at AWS, you'll identify how our customers push the boundaries and how we can improve our services to obsess over our customers. Being a thought leader who creates and presents content you'll help all of our customers scale and grow in non-linear ways, using AWS as their building blocks. In this role, you will push technology boundaries and help scale some of the Emerging companies across various Verticals in India. You will have the opportunity to partner with customers early in their cloud journey and help them scale as well as customers further in their cloud journey where you can have visible and measurable impact in their growth ambitions. Our customers' needs are moving fast, so you will too. Be part of the team helping our Emerging customers find innovative and transformative ways to reinvent their business! Key job responsibilities Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs. Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical problems and use your knowledge to craft scalable, flexible, and resilient cloud architectures. Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria. Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology. Define and execute on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners). Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organisation to influence the evolution of the platform. Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals. A day in the life Our solutions architects are experienced technologists with technical breadth and depth coupled with strong interpersonal skills. The variety of customers is huge as we work across all industries within the SMB segment, like FSI, Retail, IT & ITeS, Media and Entertainment to name a few. On a daily basis you will work alongside people who are leading the way in designing cloud-based architecture. We are the trusted advisor to our customers, so challenge our customers to think differently, learn more, and build elegant, transformative solutions! As a Senior Solutions Architect you'll own the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this they collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. BASIC QUALIFICATIONS - 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS - 5+ years of infrastructure architecture, database architecture and networking experience - Experience working with end user or developer communities Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Feb 17, 2025
Full time
Amazon never asks for fees or deposits in any form during the recruitment process. Please click here to learn more and safeguard yourself from potential frauds. Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. AWS Solutions Architects are trusted advisors to our customers, helping them solve some of their largest business challenges by designing and advising on some of the most scalable, flexible and resilient solutions in the world. Working closely with internal teams at AWS, you'll identify how our customers push the boundaries and how we can improve our services to obsess over our customers. Being a thought leader who creates and presents content you'll help all of our customers scale and grow in non-linear ways, using AWS as their building blocks. In this role, you will push technology boundaries and help scale some of the Emerging companies across various Verticals in India. You will have the opportunity to partner with customers early in their cloud journey and help them scale as well as customers further in their cloud journey where you can have visible and measurable impact in their growth ambitions. Our customers' needs are moving fast, so you will too. Be part of the team helping our Emerging customers find innovative and transformative ways to reinvent their business! Key job responsibilities Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs. Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical problems and use your knowledge to craft scalable, flexible, and resilient cloud architectures. Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria. Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology. Define and execute on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners). Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organisation to influence the evolution of the platform. Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals. A day in the life Our solutions architects are experienced technologists with technical breadth and depth coupled with strong interpersonal skills. The variety of customers is huge as we work across all industries within the SMB segment, like FSI, Retail, IT & ITeS, Media and Entertainment to name a few. On a daily basis you will work alongside people who are leading the way in designing cloud-based architecture. We are the trusted advisor to our customers, so challenge our customers to think differently, learn more, and build elegant, transformative solutions! As a Senior Solutions Architect you'll own the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this they collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. BASIC QUALIFICATIONS - 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS - 5+ years of infrastructure architecture, database architecture and networking experience - Experience working with end user or developer communities Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Amazon never asks for fees or deposits in any form during the recruitment process. Please click here to learn more and safeguard yourself from potential frauds. Customer Success Manager, Amazon Key EU Job ID: Amazon EU SARL (UK Branch) - D67 Our team is looking for a highly skilled and customer-oriented Customer Success Manager to support the expansion of Amazon Key across Europe. You will be responsible for defining the strategy, support model, processes, and requirements to provide the best experience to our customers and oversee the execution of that strategy, partnering with Amazon Key leaders, Product, Sales, Go-to-Market, Ops, and CS teams. As a customer success leader, you will be the main point of contact for property owners and managers, from the onboarding phase through the entire lifecycle. You will support them during the onboarding phase, training them on how to set up and use the product. Then you will handle incoming customer requests, troubleshoot, and track their experience. You will need to anticipate future needs and provide solutions to customers' problems. You will be required to set up processes, identify new initiatives, develop mechanisms to audit the progress, and communicate results. You will be responsible for ensuring every customer has an easy, enjoyable experience and finds value in our products and services to the extent they feel compelled to grow with our business. Your goals will be around customer satisfaction, minimizing customer churn, and generating upsell opportunities. The ideal candidate has experience in program/product management as well as sales and customer service or customer success. The ideal candidate is a motivated and multi-talented individual who has immense bias for action and an excellent ability to deliver results even in the face of strong headwinds. The ideal candidate will draw on their experiences managing complex projects, solving complex challenges, formulating data-driven plans, and influencing key partner teams to drive initiatives to completion. A successful candidate will be highly resourceful, customer-focused, curious, eager to learn, team-oriented, and able to work independently. The ideal candidate has extensive experience developing relationships with external partners as well as with internal stakeholders. Key job responsibilities Define the Customer Success EU strategy, including team sizing and requirements (e.g., skillset), and execute it; Build the Customer Success EU team; Be the main point of contact for property managers and owners, providing exceptional support; Build, maintain, and grow customer relationships, expanding their business into Amazon Key; Support and audit the strategy execution of Ring Customer Support to handle inquiries from guests and residents; Define metrics and success criteria, establish mechanisms to track them; Partner with Product and Ops teams to identify solutions to customer problems. About the team The Amazon Key mission is to empower customers to easily manage access to their homes and businesses. To accomplish our mission, we design, manufacture, sell, and maintain Access Control products using the latest home security technologies. Our technology enables Amazon Delivery Associates to securely access semi-public spaces within buildings to deliver parcels. We continue to innovate and delight our rapidly growing customer base. We consistently work on high-profile projects and seek talented individuals motivated by an opportunity to make an impact, work on challenging technical problems, and learn in the process. BASIC QUALIFICATIONS Bachelor's Degree Experience in product/program management or sales/customer service/customer success role (preferably in a technology environment) Strong verbal and written communication skills with demonstrated experience engaging and influencing senior stakeholders Strong analytical and quantitative skills with the ability to use metrics to back up assumptions and recommendations and to drive actions Strong problem-solving and critical thinking abilities Demonstrated ability to define program strategy, manage a roadmap and trade-offs, and drive end-to-end delivery Proven ability to work independently and to drive projects to completion Ability to work in a fast-paced, dynamic environment and prioritize tasks effectively Owner mentality and a willingness to roll up own sleeves, dive deep, and get the job done Excel at cross-team collaboration, problem solving, and have a bias for action to respond to customer and partner needs Customer-obsessed mindset; commitment to delivering exceptional customer service and a positive user experience PREFERRED QUALIFICATIONS MBA or Master's degree German speaker Experience as a People Manager Experience in contact center, in Voice of the Customer (VOC), and/or Key Account Management (KAM) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Posted: February 14, 2025 (Updated 1 day ago) Posted: August 28, 2024 (Updated 1 day ago) Posted: February 11, 2025 (Updated 1 day ago) Posted: January 31, 2025 (Updated 1 day ago) Posted: January 31, 2025 (Updated 1 day ago)
Feb 17, 2025
Full time
Amazon never asks for fees or deposits in any form during the recruitment process. Please click here to learn more and safeguard yourself from potential frauds. Customer Success Manager, Amazon Key EU Job ID: Amazon EU SARL (UK Branch) - D67 Our team is looking for a highly skilled and customer-oriented Customer Success Manager to support the expansion of Amazon Key across Europe. You will be responsible for defining the strategy, support model, processes, and requirements to provide the best experience to our customers and oversee the execution of that strategy, partnering with Amazon Key leaders, Product, Sales, Go-to-Market, Ops, and CS teams. As a customer success leader, you will be the main point of contact for property owners and managers, from the onboarding phase through the entire lifecycle. You will support them during the onboarding phase, training them on how to set up and use the product. Then you will handle incoming customer requests, troubleshoot, and track their experience. You will need to anticipate future needs and provide solutions to customers' problems. You will be required to set up processes, identify new initiatives, develop mechanisms to audit the progress, and communicate results. You will be responsible for ensuring every customer has an easy, enjoyable experience and finds value in our products and services to the extent they feel compelled to grow with our business. Your goals will be around customer satisfaction, minimizing customer churn, and generating upsell opportunities. The ideal candidate has experience in program/product management as well as sales and customer service or customer success. The ideal candidate is a motivated and multi-talented individual who has immense bias for action and an excellent ability to deliver results even in the face of strong headwinds. The ideal candidate will draw on their experiences managing complex projects, solving complex challenges, formulating data-driven plans, and influencing key partner teams to drive initiatives to completion. A successful candidate will be highly resourceful, customer-focused, curious, eager to learn, team-oriented, and able to work independently. The ideal candidate has extensive experience developing relationships with external partners as well as with internal stakeholders. Key job responsibilities Define the Customer Success EU strategy, including team sizing and requirements (e.g., skillset), and execute it; Build the Customer Success EU team; Be the main point of contact for property managers and owners, providing exceptional support; Build, maintain, and grow customer relationships, expanding their business into Amazon Key; Support and audit the strategy execution of Ring Customer Support to handle inquiries from guests and residents; Define metrics and success criteria, establish mechanisms to track them; Partner with Product and Ops teams to identify solutions to customer problems. About the team The Amazon Key mission is to empower customers to easily manage access to their homes and businesses. To accomplish our mission, we design, manufacture, sell, and maintain Access Control products using the latest home security technologies. Our technology enables Amazon Delivery Associates to securely access semi-public spaces within buildings to deliver parcels. We continue to innovate and delight our rapidly growing customer base. We consistently work on high-profile projects and seek talented individuals motivated by an opportunity to make an impact, work on challenging technical problems, and learn in the process. BASIC QUALIFICATIONS Bachelor's Degree Experience in product/program management or sales/customer service/customer success role (preferably in a technology environment) Strong verbal and written communication skills with demonstrated experience engaging and influencing senior stakeholders Strong analytical and quantitative skills with the ability to use metrics to back up assumptions and recommendations and to drive actions Strong problem-solving and critical thinking abilities Demonstrated ability to define program strategy, manage a roadmap and trade-offs, and drive end-to-end delivery Proven ability to work independently and to drive projects to completion Ability to work in a fast-paced, dynamic environment and prioritize tasks effectively Owner mentality and a willingness to roll up own sleeves, dive deep, and get the job done Excel at cross-team collaboration, problem solving, and have a bias for action to respond to customer and partner needs Customer-obsessed mindset; commitment to delivering exceptional customer service and a positive user experience PREFERRED QUALIFICATIONS MBA or Master's degree German speaker Experience as a People Manager Experience in contact center, in Voice of the Customer (VOC), and/or Key Account Management (KAM) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Posted: February 14, 2025 (Updated 1 day ago) Posted: August 28, 2024 (Updated 1 day ago) Posted: February 11, 2025 (Updated 1 day ago) Posted: January 31, 2025 (Updated 1 day ago) Posted: January 31, 2025 (Updated 1 day ago)
Upvest, founded in 2017, enables any financial institution to offer great investment experiences to its customers. We are an investment firm regulated by the German supervision authority (BaFin) and the UK Financial Conduct Authority (FCA). The company currently employs 160+ people across Europe with its headquarters based in Berlin, Germany. Upvest is on a mission to make investing as easy as spending money. The company empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest's Investment API is easy to integrate so that fintechs and enterprises alike can save resources and fully focus on their core business. Upvest is one of the few fintechs in Europe that can provide its B2B clients with the full range of investment opportunities in the areas of principal broking business, proprietary trading, and safe custody business for traditional securities. The company was founded in 2017 by Martin Kassing and currently employs more than 180 people across Europe. The latest €100m fundraising round (Series C) was led by Hedosophia and Sapphire Venture, with continued support from existing investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Motive Ventures, and Notion Capital. This position is based in central London (hybrid), with some travel expected to the Upvest HQ in Berlin. Your mission: Working with Upvest teams toward full UK launch, uniting fast growth and compliance for Upvest and our clients. Building an easily accessible investment product with regulatory excellence reaching 100m end users. Develop Upvest Securities Ltd's Compliance and AML function to the next level in close collaboration with the managing directors and the Upvest GmbH Compliance and AML team. Team's mission: Our ambitions in the UK are substantial. With the FCA licence granted in September 2024, and go-live with our first clients planned for early this year, we are looking for an individual to manage the Compliance and AML-related activities within Upvest Securities Ltd, ensuring alignment with regulatory requirements and industry best practices. This role will give you the opportunity to: Oversee the compliance strategy, implementation, policies and in-house controls to ensure adherence to FCA rules and related legislation and ensuring AML procedures and controls align with regulatory expectations. Manage Suspicious Activity Reports, provide AML guidance & training, and maintain oversight of financial crime risks, including fraud and bribery. Maintain compliant KYB/KYC processes on Clients and Vendors, and perform risk analysis at regular intervals and on an ad hoc basis. Establish compliance monitoring programmes and reporting. Ensure that conflicts of interest are prevented or that unavoidable conflicts of interest are adequately taken into account. Work in close cooperation with the Growth, Product and Operations departments to ensure compliance with internal standards and regulations, taking an active part in all new product processes. Engage with the senior management, and external parties (e.g., FCA, auditors) to maintain effective communication and compliance alignment. Create and maintain written policies and procedures to meet changing regulatory and business requirements, particularly by keeping abreast of legal and regulatory developments in the fintech space. Conduct and maintain regular training and foster a compliance focused culture. This role provides the right individual the opportunity to progress to a Senior Manager Function role i.e. Compliance Oversight Function (SMF16) and / or MLRO (SMF17) for Upvest Securities Ltd. Job requirements: 4+ years of experience in financial services firms regulated by the FCA, covering functions related to securities trading Compliance and AML. Demonstrable knowledge of UK regulations applicable to an investment firm, such as the FCA COBs rules as well as UK financial crime law such as POCA 2002 and the MLRs. Ability to thrive in a fast-paced hybrid environment and learn quickly. Passion about the future of fintech and desire to drive it from a front-row seat. If you're someone who likes to build things from the ground up, enjoys being hands-on and wants to get more insight into the fintech space, this opportunity could be the one you've been looking for. Why Upvest? We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change. We invest in you. From access to a personal coach, development budget and plenty of opportunities to grow in your role. We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission). While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work. We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves). Our values: Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection. Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos. Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process. Tell the story. We always start with the why . We share knowledge to empower others. Transparency over Complexity. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Feb 15, 2025
Full time
Upvest, founded in 2017, enables any financial institution to offer great investment experiences to its customers. We are an investment firm regulated by the German supervision authority (BaFin) and the UK Financial Conduct Authority (FCA). The company currently employs 160+ people across Europe with its headquarters based in Berlin, Germany. Upvest is on a mission to make investing as easy as spending money. The company empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest's Investment API is easy to integrate so that fintechs and enterprises alike can save resources and fully focus on their core business. Upvest is one of the few fintechs in Europe that can provide its B2B clients with the full range of investment opportunities in the areas of principal broking business, proprietary trading, and safe custody business for traditional securities. The company was founded in 2017 by Martin Kassing and currently employs more than 180 people across Europe. The latest €100m fundraising round (Series C) was led by Hedosophia and Sapphire Venture, with continued support from existing investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Motive Ventures, and Notion Capital. This position is based in central London (hybrid), with some travel expected to the Upvest HQ in Berlin. Your mission: Working with Upvest teams toward full UK launch, uniting fast growth and compliance for Upvest and our clients. Building an easily accessible investment product with regulatory excellence reaching 100m end users. Develop Upvest Securities Ltd's Compliance and AML function to the next level in close collaboration with the managing directors and the Upvest GmbH Compliance and AML team. Team's mission: Our ambitions in the UK are substantial. With the FCA licence granted in September 2024, and go-live with our first clients planned for early this year, we are looking for an individual to manage the Compliance and AML-related activities within Upvest Securities Ltd, ensuring alignment with regulatory requirements and industry best practices. This role will give you the opportunity to: Oversee the compliance strategy, implementation, policies and in-house controls to ensure adherence to FCA rules and related legislation and ensuring AML procedures and controls align with regulatory expectations. Manage Suspicious Activity Reports, provide AML guidance & training, and maintain oversight of financial crime risks, including fraud and bribery. Maintain compliant KYB/KYC processes on Clients and Vendors, and perform risk analysis at regular intervals and on an ad hoc basis. Establish compliance monitoring programmes and reporting. Ensure that conflicts of interest are prevented or that unavoidable conflicts of interest are adequately taken into account. Work in close cooperation with the Growth, Product and Operations departments to ensure compliance with internal standards and regulations, taking an active part in all new product processes. Engage with the senior management, and external parties (e.g., FCA, auditors) to maintain effective communication and compliance alignment. Create and maintain written policies and procedures to meet changing regulatory and business requirements, particularly by keeping abreast of legal and regulatory developments in the fintech space. Conduct and maintain regular training and foster a compliance focused culture. This role provides the right individual the opportunity to progress to a Senior Manager Function role i.e. Compliance Oversight Function (SMF16) and / or MLRO (SMF17) for Upvest Securities Ltd. Job requirements: 4+ years of experience in financial services firms regulated by the FCA, covering functions related to securities trading Compliance and AML. Demonstrable knowledge of UK regulations applicable to an investment firm, such as the FCA COBs rules as well as UK financial crime law such as POCA 2002 and the MLRs. Ability to thrive in a fast-paced hybrid environment and learn quickly. Passion about the future of fintech and desire to drive it from a front-row seat. If you're someone who likes to build things from the ground up, enjoys being hands-on and wants to get more insight into the fintech space, this opportunity could be the one you've been looking for. Why Upvest? We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change. We invest in you. From access to a personal coach, development budget and plenty of opportunities to grow in your role. We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission). While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work. We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves). Our values: Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection. Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos. Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process. Tell the story. We always start with the why . We share knowledge to empower others. Transparency over Complexity. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Scopely is looking for a Senior Product Manager - Growth to join our Star Trek Fleet Command team in the UK on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Star Trek Fleet Command is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X Strategy MMO has continually evolved, earning its place as one of the top-grossing games on the market. What You'll Do As a Senior Growth Product Manager for Star Trek Fleet Command, you will take ownership of key initiatives designed to expand the game's player base and improve early retention, engagement and conversion. Reporting directly to the Director of Product Growth, you will apply your expertise in mobile F2P games to implement growth-focused product initiatives that drive sustainable player lifecycle milestones. Collaborate with the Growth team to prioritize and implement player-focused features, improvements, in-game events, sales and campaigns, among other initiatives. Drive small to medium scale projects from concept through to completion, managing project scope, timelines, and outcomes. Exercise independent judgment in devising solutions, making impactful decisions that optimize the player experience and impacting key metrics. Work closely with Marketing, Analytics, User Research, and other teams to ensure initiatives align with game insights and player behaviour data. Evaluate and respond to user pain points, using quantitative and qualitative data to make informed improvements that enhance the player journey. Contribute to creating a player-centric roadmap that strengthens engagement from the earliest stages. Develop and execute in-game communication strategies to guide players along the optimal engagement path and key drivers. What You'll Need Extensive experience in product management within the free-to-play mobile gaming landscape. Deep understanding of complex games, ideally 4X strategy, MMO or RPG game mechanics with complex systems and community driven player behaviour. Product mindset with a strong focus on player experience and the ability to map out intuitive player journeys and design spec for scalable, player-centric solutions. A player-first mindset, understanding of the role that content plays in player engagement, and natural empathy for players' needs, motivations, and expectations. Demonstrated ability to interpret and act on complex data sets to inform decision-making. Proficient in using analytics tools to identify opportunities for growth and evaluate performance. Proven ability to manage projects independently, with experience delivering on time and within scope. A love for gaming, and an understanding of what keeps players and fans of an IP engaged and invested. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! About Us Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!", "Star Trek Fleet Command," "Stumble Guys," "MARVEL Strike Force," and "Yahtzee With Buddies," among others. Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer experience across multiple platforms from mobile, web, PC and beyond. Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry. Recognized multiple times as one of Fast Company's "World's Most Innovative Companies," Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years. Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents. Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy. For more information on Scopely, visit: Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment. All official Scopely, Inc. recruiters only use email domains that end Our official website is . Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact: Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
Feb 11, 2025
Full time
Scopely is looking for a Senior Product Manager - Growth to join our Star Trek Fleet Command team in the UK on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Star Trek Fleet Command is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X Strategy MMO has continually evolved, earning its place as one of the top-grossing games on the market. What You'll Do As a Senior Growth Product Manager for Star Trek Fleet Command, you will take ownership of key initiatives designed to expand the game's player base and improve early retention, engagement and conversion. Reporting directly to the Director of Product Growth, you will apply your expertise in mobile F2P games to implement growth-focused product initiatives that drive sustainable player lifecycle milestones. Collaborate with the Growth team to prioritize and implement player-focused features, improvements, in-game events, sales and campaigns, among other initiatives. Drive small to medium scale projects from concept through to completion, managing project scope, timelines, and outcomes. Exercise independent judgment in devising solutions, making impactful decisions that optimize the player experience and impacting key metrics. Work closely with Marketing, Analytics, User Research, and other teams to ensure initiatives align with game insights and player behaviour data. Evaluate and respond to user pain points, using quantitative and qualitative data to make informed improvements that enhance the player journey. Contribute to creating a player-centric roadmap that strengthens engagement from the earliest stages. Develop and execute in-game communication strategies to guide players along the optimal engagement path and key drivers. What You'll Need Extensive experience in product management within the free-to-play mobile gaming landscape. Deep understanding of complex games, ideally 4X strategy, MMO or RPG game mechanics with complex systems and community driven player behaviour. Product mindset with a strong focus on player experience and the ability to map out intuitive player journeys and design spec for scalable, player-centric solutions. A player-first mindset, understanding of the role that content plays in player engagement, and natural empathy for players' needs, motivations, and expectations. Demonstrated ability to interpret and act on complex data sets to inform decision-making. Proficient in using analytics tools to identify opportunities for growth and evaluate performance. Proven ability to manage projects independently, with experience delivering on time and within scope. A love for gaming, and an understanding of what keeps players and fans of an IP engaged and invested. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! About Us Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!", "Star Trek Fleet Command," "Stumble Guys," "MARVEL Strike Force," and "Yahtzee With Buddies," among others. Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer experience across multiple platforms from mobile, web, PC and beyond. Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry. Recognized multiple times as one of Fast Company's "World's Most Innovative Companies," Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years. Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents. Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy. For more information on Scopely, visit: Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment. All official Scopely, Inc. recruiters only use email domains that end Our official website is . Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact: Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
We've been made aware recently of individuals impersonating HCA Healthcare UK colleagues as part of a fraudulent job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. If you are ever in any doubt about the validity of your job application / offer you can contact our recruitment team directly via email at Associate Head of Governance and Risk London, HCA Laboratories (Shropshire House) Full time, 37.5 hours per week Permanent Salary: Competitive dependent upon experience HCA Laboratories are currently recruiting for an Associate Head of Governance and Risk to join their growing team. HCA Laboratories has over 35 years' experience in providing pathology services, for acute care in our HCA Hospitals, IVF Clinics, Insurance work, healthcare screening and GP services. We cover all disciplines in pathology including allergy, biochemistry and endocrinology, haematology and blood transfusion, histopathology and cytology, immunology, and microbiology and serology, with each laboratory equipped with the best available analytical instrumentation. Duties & Responsibilities: Deputise for the Head of Governance as required. Provide direction for the facility to ensure a patient-focused quality governance agenda is defined and reported via reports and presentations to the Senior Management Team. Responsible for ensuring that quality and risk management is embedded throughout the laboratory by providing support, advice, and guidance on all aspects of quality governance. Support the Head of Governance to ensure management of all complaints is effective and transparent in line with legislation, is open, transparent, and responsive, and meets the duty of candour while disseminating learning from complaints across all areas. Maintain robust relationships with key stakeholders, developing a system of quality assurance and monitoring. Support the Head of Governance in providing strategic leadership and direction to the governance team. Ensure appropriate resources and expertise are available to deliver professional and reliable Health and Safety advice at the operational level. Lead on root cause analysis for serious incidents and develop effective mechanisms for learning from serious incidents to encourage a patient-focused learning culture. Ensure that the Senior Leadership Team is advised in a timely manner of high-risk incidents or matters that might have a substantial impact on patient safety, staff safety, or the reputation of HCA Healthcare UK. Ensure that risk registers are kept up to date and effectively used to drive the implementation of the HCA Laboratories Division and Healthcare UK strategy, supporting the Corporate Governance Framework. Advocate and sponsor risk control and prevention strategies that integrate risk management practices into everyday management. Lead on the implementation, ongoing assessment, and development of the CQC standards, working closely with the Head of Governance, laboratory teams, and senior managers to ensure broad-based understanding and ownership. Deliver training and/or facilitation to others as part of this process, and set up performance monitoring and assurance processes to track progress and achievement. Liaise closely with key stakeholders to ensure all internal and external compliance schemes are embedded and monitored within HCA Laboratories. Review, summarize, and advise about national guidance and legislation and work closely with the Head of Governance to develop governance assurance frameworks; information and guidance to support service development and delivery. Support and facilitate the implementation of the HCA Healthcare UK Business Continuity and Health, Safety & Wellbeing policies and any other corporate policies that may be applicable to the Laboratory Division. What You Will Bring: Extensive experience as a Laboratory Quality Manager. Experience in risk management and Laboratory health and safety. Understanding of ISO15189, ISO15190, and ISO22367. Qualification in Laboratory Quality Management. Why HCA UK? Originally founded over 50 years ago by Dr. Thomas Frist, HCA has become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication, and facilities. Being part of a large multisite, established healthcare group, we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritize both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As an Associate Head of Governance and Risk at HCA Laboratories, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with the option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection, and lifestyle benefits to suit you. Discounts with over 800 major retailers. Culture and Values At HCA UK, we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us brings, as we know that when you feel seen, heard, and supported, you can be at your best for our patients and each other. Our mission is simple: above all else, we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual: We recognize and value everyone as unique and individual. Kindness and Compassion: We treat people with kindness and compassion. Honesty, Integrity, and Fairness: We act with absolute honesty, integrity, and fairness. Loyalty, Respect, and Dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect, and dignity. Reasonable Adjustments We believe everyone should feel comfortable bringing their full self to work and be afforded the same opportunities. As a Disability Confident committed organization, we're happy to discuss flexible working arrangements to suit your needs, as well as offer reasonable adjustments throughout our recruitment process and in the workplace to anyone that needs them.
Feb 11, 2025
Full time
We've been made aware recently of individuals impersonating HCA Healthcare UK colleagues as part of a fraudulent job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. If you are ever in any doubt about the validity of your job application / offer you can contact our recruitment team directly via email at Associate Head of Governance and Risk London, HCA Laboratories (Shropshire House) Full time, 37.5 hours per week Permanent Salary: Competitive dependent upon experience HCA Laboratories are currently recruiting for an Associate Head of Governance and Risk to join their growing team. HCA Laboratories has over 35 years' experience in providing pathology services, for acute care in our HCA Hospitals, IVF Clinics, Insurance work, healthcare screening and GP services. We cover all disciplines in pathology including allergy, biochemistry and endocrinology, haematology and blood transfusion, histopathology and cytology, immunology, and microbiology and serology, with each laboratory equipped with the best available analytical instrumentation. Duties & Responsibilities: Deputise for the Head of Governance as required. Provide direction for the facility to ensure a patient-focused quality governance agenda is defined and reported via reports and presentations to the Senior Management Team. Responsible for ensuring that quality and risk management is embedded throughout the laboratory by providing support, advice, and guidance on all aspects of quality governance. Support the Head of Governance to ensure management of all complaints is effective and transparent in line with legislation, is open, transparent, and responsive, and meets the duty of candour while disseminating learning from complaints across all areas. Maintain robust relationships with key stakeholders, developing a system of quality assurance and monitoring. Support the Head of Governance in providing strategic leadership and direction to the governance team. Ensure appropriate resources and expertise are available to deliver professional and reliable Health and Safety advice at the operational level. Lead on root cause analysis for serious incidents and develop effective mechanisms for learning from serious incidents to encourage a patient-focused learning culture. Ensure that the Senior Leadership Team is advised in a timely manner of high-risk incidents or matters that might have a substantial impact on patient safety, staff safety, or the reputation of HCA Healthcare UK. Ensure that risk registers are kept up to date and effectively used to drive the implementation of the HCA Laboratories Division and Healthcare UK strategy, supporting the Corporate Governance Framework. Advocate and sponsor risk control and prevention strategies that integrate risk management practices into everyday management. Lead on the implementation, ongoing assessment, and development of the CQC standards, working closely with the Head of Governance, laboratory teams, and senior managers to ensure broad-based understanding and ownership. Deliver training and/or facilitation to others as part of this process, and set up performance monitoring and assurance processes to track progress and achievement. Liaise closely with key stakeholders to ensure all internal and external compliance schemes are embedded and monitored within HCA Laboratories. Review, summarize, and advise about national guidance and legislation and work closely with the Head of Governance to develop governance assurance frameworks; information and guidance to support service development and delivery. Support and facilitate the implementation of the HCA Healthcare UK Business Continuity and Health, Safety & Wellbeing policies and any other corporate policies that may be applicable to the Laboratory Division. What You Will Bring: Extensive experience as a Laboratory Quality Manager. Experience in risk management and Laboratory health and safety. Understanding of ISO15189, ISO15190, and ISO22367. Qualification in Laboratory Quality Management. Why HCA UK? Originally founded over 50 years ago by Dr. Thomas Frist, HCA has become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication, and facilities. Being part of a large multisite, established healthcare group, we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritize both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As an Associate Head of Governance and Risk at HCA Laboratories, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with the option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection, and lifestyle benefits to suit you. Discounts with over 800 major retailers. Culture and Values At HCA UK, we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us brings, as we know that when you feel seen, heard, and supported, you can be at your best for our patients and each other. Our mission is simple: above all else, we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual: We recognize and value everyone as unique and individual. Kindness and Compassion: We treat people with kindness and compassion. Honesty, Integrity, and Fairness: We act with absolute honesty, integrity, and fairness. Loyalty, Respect, and Dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect, and dignity. Reasonable Adjustments We believe everyone should feel comfortable bringing their full self to work and be afforded the same opportunities. As a Disability Confident committed organization, we're happy to discuss flexible working arrangements to suit your needs, as well as offer reasonable adjustments throughout our recruitment process and in the workplace to anyone that needs them.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Feb 06, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Covent Garden Market Authority (CGMA) is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. A statutory body, set up by Acts of Parliament in 1961, CGMA own and are responsible for the running of the market. The Finance Director will lead the Finance function ensuring accurate financial information is maintained and sound financial data and advice is provided in a timely and accessible way. This role is a great opportunity for an exceptional and proven senior finance leader to contribute to the continuous improvement of CGMA. The role: Provide strategic recommendations to the General Manager, Executive team and the Board. Continue the development and transitioning of the finance team from a mainly transactional team to a team providing forward looking, high quality and accurate information. Implement the strategic goals of the board and deliver against the Authority's obligations for managing public money to ensure the Authority at least breaks even post Defra's cost of capital taking one year with another. Analyse financial performance, identifying areas for improvement and growth opportunities. Provide financial insights and negotiation support for major projects, disposals and capital investments. Create and deliver a long-term strategy and business plan maintaining and updating the 10-year financial business plan as and when required for changes in commercial, economic & strategic drivers, having reference to the Plan within the annual forecast & reporting cycle. Attend Board, Remuneration Committee, Audit & Risk Assurance Committee and Pension Trustee Meetings as and when required. In collaboration with the Project Director, oversee the management and control of the finances for the market redevelopment project. Identify and negotiate, as may be required, CGMA's access to external funding. Establish and maintain robust internal controls to safeguard company assets and prevent fraud. The organisation: CGMA are accountable to the Department for Environment, Food and Rural Affairs (Defra) but are not directly funded by government. CGMA work to give their market community the best possible space, support and help to connect with each other and grow. Leasing space on the market and providing the community with the facilities they need to run their businesses. This includes cleaning, recycling and waste disposal, security, traffic control and the maintenance of buildings and equipment. CGMA also work to support and promote their tenant businesses. Minimum Requirements: Qualified Accountant; ACA, ACCA, CIMA with minimum of 10 years post qualification experience. Proven experience leading transformation or change projects. Proven experience in a Senior financial leadership role working with Boards and Committees and prepare and presentation of reports including statutory accounts, financial planning and treasury. Excellent leadership, communication, and interpersonal skills. The position will be based at CGMA's head office at Nine Elms and requires four days a week of office attendance. The closing date for applications is 8th January with first stage interviews taking place on the week commencing 20th January. Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Feb 04, 2025
Full time
Covent Garden Market Authority (CGMA) is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. A statutory body, set up by Acts of Parliament in 1961, CGMA own and are responsible for the running of the market. The Finance Director will lead the Finance function ensuring accurate financial information is maintained and sound financial data and advice is provided in a timely and accessible way. This role is a great opportunity for an exceptional and proven senior finance leader to contribute to the continuous improvement of CGMA. The role: Provide strategic recommendations to the General Manager, Executive team and the Board. Continue the development and transitioning of the finance team from a mainly transactional team to a team providing forward looking, high quality and accurate information. Implement the strategic goals of the board and deliver against the Authority's obligations for managing public money to ensure the Authority at least breaks even post Defra's cost of capital taking one year with another. Analyse financial performance, identifying areas for improvement and growth opportunities. Provide financial insights and negotiation support for major projects, disposals and capital investments. Create and deliver a long-term strategy and business plan maintaining and updating the 10-year financial business plan as and when required for changes in commercial, economic & strategic drivers, having reference to the Plan within the annual forecast & reporting cycle. Attend Board, Remuneration Committee, Audit & Risk Assurance Committee and Pension Trustee Meetings as and when required. In collaboration with the Project Director, oversee the management and control of the finances for the market redevelopment project. Identify and negotiate, as may be required, CGMA's access to external funding. Establish and maintain robust internal controls to safeguard company assets and prevent fraud. The organisation: CGMA are accountable to the Department for Environment, Food and Rural Affairs (Defra) but are not directly funded by government. CGMA work to give their market community the best possible space, support and help to connect with each other and grow. Leasing space on the market and providing the community with the facilities they need to run their businesses. This includes cleaning, recycling and waste disposal, security, traffic control and the maintenance of buildings and equipment. CGMA also work to support and promote their tenant businesses. Minimum Requirements: Qualified Accountant; ACA, ACCA, CIMA with minimum of 10 years post qualification experience. Proven experience leading transformation or change projects. Proven experience in a Senior financial leadership role working with Boards and Committees and prepare and presentation of reports including statutory accounts, financial planning and treasury. Excellent leadership, communication, and interpersonal skills. The position will be based at CGMA's head office at Nine Elms and requires four days a week of office attendance. The closing date for applications is 8th January with first stage interviews taking place on the week commencing 20th January. Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details
Jan 27, 2025
Full time
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details
Senior Product Manager, Compliance At Ripple, we provide one frictionless experience to send money globally using the power of blockchain. By joining Ripple's growing global network, financial institutions can process their customers' payments anywhere in the world instantly, reliably and cost-effectively. Risk and fraud Management is a core function of Payments and with the emerging crypto regulatory policies, this will become even more important in blockchain. In this role, you will build functionality and solutions that enables Ripple to measure, manage and project our liquidity risk, market risk, and credit risk. Your work will be key in establishing Ripple as an industry leader in risk and identity management in crypto. In this role you will be responsible for: Manage the strategy and successful delivery of the risk and identity platform that powers the workflows of Ripple's innovative Risk, Compliance and Privacy functions Lead and Drive vision, roadmap, and development of next generation of risk and compliance platforms for all of our payments products Work closely with the business stakeholders across Risk, Compliance, Legal & InfoSec to understand the business needs, come-up with creative solutions and provide the best customer experience Partner closely with Ripple's policy and security teams in assessing commercial and regulatory requirements to meet future growth Synthesize product ideas from cross-functional teams and other Risk counterparts such as Product, Operations and Data Science. This person will bring strong and inclusive leadership skills as they will need to collaborate heavily with cross-functional internal teams and with the risk and compliance ecosystem of partners and customers. The role resides at Ripple's corporate headquarters in San Francisco. WHAT WE'RE LOOKING FOR: 5+ years of product management experience with top payments, internet, enterprise software and/or financial services companies 3+ years of experience with KYC/KYB, AML, compliance, fraud prevention, or identity solutions Ideally someone who holds CAMS (Certified Anti-Money Laundering Specialist) accreditation Or has held a role in a Compliance Oversight Function e.g CF10 or equivalent Proven track record of leading and influencing a Product-driven organization A passion for payments and a strong interest in the blockchain and crypto ecosystem Ability to work with internal and external risk, privacy, and compliance teams WHO WE ARE: Ripple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers. Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, São Paulo, Toronto, Reykjavík, Washington D.C. and Dubai. WHAT WE OFFER - The resources and support to be your best at work and beyond: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. Ripple is Flexible First: you have the option to work remotely, from our offices, or a combination of the two within the 11 countries we are located around the world. Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team off-sites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Bonus Flexibility Program: Participants in the Corporate Bonus Plan have the option to elect to receive their annual bonus in cash, equity or XRP, or a combination. 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day 401k (with match) Commuter benefits Employee giving match Mobile phone stipend Take Care of Yourself Twice a quarter R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Flexible vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Interns - please discuss benefits with your recruiter. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Dec 19, 2022
Full time
Senior Product Manager, Compliance At Ripple, we provide one frictionless experience to send money globally using the power of blockchain. By joining Ripple's growing global network, financial institutions can process their customers' payments anywhere in the world instantly, reliably and cost-effectively. Risk and fraud Management is a core function of Payments and with the emerging crypto regulatory policies, this will become even more important in blockchain. In this role, you will build functionality and solutions that enables Ripple to measure, manage and project our liquidity risk, market risk, and credit risk. Your work will be key in establishing Ripple as an industry leader in risk and identity management in crypto. In this role you will be responsible for: Manage the strategy and successful delivery of the risk and identity platform that powers the workflows of Ripple's innovative Risk, Compliance and Privacy functions Lead and Drive vision, roadmap, and development of next generation of risk and compliance platforms for all of our payments products Work closely with the business stakeholders across Risk, Compliance, Legal & InfoSec to understand the business needs, come-up with creative solutions and provide the best customer experience Partner closely with Ripple's policy and security teams in assessing commercial and regulatory requirements to meet future growth Synthesize product ideas from cross-functional teams and other Risk counterparts such as Product, Operations and Data Science. This person will bring strong and inclusive leadership skills as they will need to collaborate heavily with cross-functional internal teams and with the risk and compliance ecosystem of partners and customers. The role resides at Ripple's corporate headquarters in San Francisco. WHAT WE'RE LOOKING FOR: 5+ years of product management experience with top payments, internet, enterprise software and/or financial services companies 3+ years of experience with KYC/KYB, AML, compliance, fraud prevention, or identity solutions Ideally someone who holds CAMS (Certified Anti-Money Laundering Specialist) accreditation Or has held a role in a Compliance Oversight Function e.g CF10 or equivalent Proven track record of leading and influencing a Product-driven organization A passion for payments and a strong interest in the blockchain and crypto ecosystem Ability to work with internal and external risk, privacy, and compliance teams WHO WE ARE: Ripple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers. Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, São Paulo, Toronto, Reykjavík, Washington D.C. and Dubai. WHAT WE OFFER - The resources and support to be your best at work and beyond: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. Ripple is Flexible First: you have the option to work remotely, from our offices, or a combination of the two within the 11 countries we are located around the world. Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team off-sites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Bonus Flexibility Program: Participants in the Corporate Bonus Plan have the option to elect to receive their annual bonus in cash, equity or XRP, or a combination. 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day 401k (with match) Commuter benefits Employee giving match Mobile phone stipend Take Care of Yourself Twice a quarter R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Flexible vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Interns - please discuss benefits with your recruiter. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.