Job Description
Who are we looking for?
We are currently looking for a new Credit Controller to join our Finance team at Cambridge Education Group.
The role is on a full-time, permanent basis with the location in London, United Kingdom.
We operate on a hybrid work pattern where 3 days per week can be worked from home.
This role is primarily responsible for the effective chasing of student debt for a specific area of CEG and to coordinate its collection with the team members in Centre. The role is also responsible for processing cash receipts and invoices for new students and dealing with queries on these, liaising with agents to collect payments and to facilitate the payment of commission to agents.
Key responsibilities as a Credit Controller:
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To have overall responsibility to collect fees in accordance with invoice due dates for a specific area, following procedures as set out by Cambridge Education Group.
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To liaise directly with fee payers, agents and guardians regarding student accounts.
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To liaise directly with the Centre team members to follow up with individual students where required to assist in the process of collecting fees and to coordinate and maintain the record of status of action to chase all outstanding fees.
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To ensure that consistent procedures are followed in the cashing of outstanding fees and to assist in the process of devising effective procedures for cash collection.
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To work with other members of the Central Finance Team, Centre and other CEG team members to quickly and courteously answer queries from agents and fee payers regarding student accounts.
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To record payment adjustments to student accounts, for example deduction of commission at source, intercompany transfers, and transfers between student accounts.
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To assist in the process of ensuring that agents commission is paid on a timely basis and dealing with all queries from agents on payment of commission on a timely basis as required.
Key experiences and skills we will be looking for:
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Credit controller experience
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Proven track record of reducing debt
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Demonstrates a capability to balance competing demands
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Customer service experience
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Strong focus on customer service, both internal and external
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Excellent use of Microsoft Office applications
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Problem-solving abilities
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Accuracy and attention to detail
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Can prioritise conflicting demands
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Remains balanced, rational and courteous in dealing with others at all times
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Displays excellent listening and questioning skills
Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible.
What does Cambridge Education Group do?
We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required.
Whether students choose to study at one of our centres with OnCampus or Castel or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do.
Benefits
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Private Medical Insurance
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Hybrid Working
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Life Assurance cover
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Perkbox (includes hundreds of discounts)
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Salary sacrifice Car Leasing Scheme from Tusker
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Salary sacrifice Cycle to Work scheme
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Salary sacrifice Technology Purchasing Scheme
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Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
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Discounted rates on Master s degrees with CEG Digital Partner Universities (25% off)
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Social committee who organise social events across the Company
Pension Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.
Holiday Enhanced holiday of 25 days plus U.K bank Holidays.
