Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 28, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About the Role: Grade Level (for internal use): 12 The Team: Responsible for setting and executing commercial priorities for the Financial Services, Structured Finance, Infrastructure/Project Finance, Private Markets, Private Equity & Leverage Loan businesses in EMEA. As well as supporting the broader sales teams as technical experts in these markets, we are also responsible for managing and developing business with existing clients and winning new relationships. We are a team with a 'can do' attitude and a strong team ethic. We value a global mindset and adaptability to changing market demands. The Impact: This role will support the building and establishment of our Ratings franchise within Securitization and Private Markets and will adapt as markets and client needs evolve. The role will collaborate effectively and appropriately across Ratings and with other parts of S&P Global to deepen the relationship S&P Global has with our prospects and clients, acting as the orchestrator for all key non-analytical relationship issues across the business. This position requires strategic thinking and the ability to influence decision-making across multiple teams. What's in it for you: Exposure to senior management within Commercial and Analytical groups in the region. Being part of a technically strong and innovative culture to deliver new product solutions. Helping to provide credit risk and other risk management solutions to your clients, challenging them to think differently and shaping their perspective on S&P Global Ratings. To be part of a global company, focused on supporting personal and professional development. Responsibilities: Responsible for Business Development activities with sponsor firms active in Private Debt and Structured Credit and growing revenue within these markets through our existing product set. Developing existing relationships for a portfolio of Structured Credit clients by developing strong two-way relationships with senior personas, that achieve revenue targets and strategic account objectives including Sustainability and ancillary products. Manage complex negotiations of commercial contracts, whilst identifying upsell and cross-sell opportunities within Ratings and to provide high-quality referrals to other S&P Global divisions through collaboration with relevant teams. Own and manage internal relationships with Ratings leaders across Commercial, Analytical and other functions in support of business priorities. Combine an assessment of market developments and client feedback to provide insights that enhance existing products and assist with the development of the new product pipeline. Ensure compliance with the Regulatory and Compliance frameworks laid down by the organization. Leverage relationships across functions and at senior leadership levels to ensure strategic alignment and buy-in. What We're Looking For: Solid understanding of (debt) capital markets and corporate finance with a track record of successful Business Development and/or Relationship Management activity in a Private Equity or Structured Finance setting. Knowledge of Private Credit markets would be an advantage. Positive, proactive attitude and ability to work well in teams. Proven record of maintaining strong relationships with capital market participants. Ability to connect with customers to develop strong, long-term, and mutually beneficial relationships, to understand customer problems, prioritize and execute solution strategies that meet client needs. Broad knowledge of S&P Global and S&P Global Ratings and an ability to use insight selling skills to identify business opportunities, as an inquisitive and organized self-starter. Experience of working with and motivating teams in a matrix organization in support of delivering strategic priorities for high-value businesses. Basic Qualifications: Bachelor's degree (Finance, Economics, or related field preferred) 5-12 years of experience at a rating agency, bank, LP, GP or asset manager Previous experience preferably in a customer-facing/sales-oriented role with experience developing relationships. Strong knowledge of capital markets. Ability to operate within a highly regulated environment. Key Behaviors Expected: Emotional Intelligence: Demonstrates resilience and adaptability in challenging situations. Collaboration: Engages effectively with peers and leadership to build consensus and achieve goals. Time Management: Manages multiple priorities effectively and adapts to changing circumstances. Leadership: Coaches and empowers team members to maximize their performance. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements . click apply for full job details
Jul 28, 2025
Full time
About the Role: Grade Level (for internal use): 12 The Team: Responsible for setting and executing commercial priorities for the Financial Services, Structured Finance, Infrastructure/Project Finance, Private Markets, Private Equity & Leverage Loan businesses in EMEA. As well as supporting the broader sales teams as technical experts in these markets, we are also responsible for managing and developing business with existing clients and winning new relationships. We are a team with a 'can do' attitude and a strong team ethic. We value a global mindset and adaptability to changing market demands. The Impact: This role will support the building and establishment of our Ratings franchise within Securitization and Private Markets and will adapt as markets and client needs evolve. The role will collaborate effectively and appropriately across Ratings and with other parts of S&P Global to deepen the relationship S&P Global has with our prospects and clients, acting as the orchestrator for all key non-analytical relationship issues across the business. This position requires strategic thinking and the ability to influence decision-making across multiple teams. What's in it for you: Exposure to senior management within Commercial and Analytical groups in the region. Being part of a technically strong and innovative culture to deliver new product solutions. Helping to provide credit risk and other risk management solutions to your clients, challenging them to think differently and shaping their perspective on S&P Global Ratings. To be part of a global company, focused on supporting personal and professional development. Responsibilities: Responsible for Business Development activities with sponsor firms active in Private Debt and Structured Credit and growing revenue within these markets through our existing product set. Developing existing relationships for a portfolio of Structured Credit clients by developing strong two-way relationships with senior personas, that achieve revenue targets and strategic account objectives including Sustainability and ancillary products. Manage complex negotiations of commercial contracts, whilst identifying upsell and cross-sell opportunities within Ratings and to provide high-quality referrals to other S&P Global divisions through collaboration with relevant teams. Own and manage internal relationships with Ratings leaders across Commercial, Analytical and other functions in support of business priorities. Combine an assessment of market developments and client feedback to provide insights that enhance existing products and assist with the development of the new product pipeline. Ensure compliance with the Regulatory and Compliance frameworks laid down by the organization. Leverage relationships across functions and at senior leadership levels to ensure strategic alignment and buy-in. What We're Looking For: Solid understanding of (debt) capital markets and corporate finance with a track record of successful Business Development and/or Relationship Management activity in a Private Equity or Structured Finance setting. Knowledge of Private Credit markets would be an advantage. Positive, proactive attitude and ability to work well in teams. Proven record of maintaining strong relationships with capital market participants. Ability to connect with customers to develop strong, long-term, and mutually beneficial relationships, to understand customer problems, prioritize and execute solution strategies that meet client needs. Broad knowledge of S&P Global and S&P Global Ratings and an ability to use insight selling skills to identify business opportunities, as an inquisitive and organized self-starter. Experience of working with and motivating teams in a matrix organization in support of delivering strategic priorities for high-value businesses. Basic Qualifications: Bachelor's degree (Finance, Economics, or related field preferred) 5-12 years of experience at a rating agency, bank, LP, GP or asset manager Previous experience preferably in a customer-facing/sales-oriented role with experience developing relationships. Strong knowledge of capital markets. Ability to operate within a highly regulated environment. Key Behaviors Expected: Emotional Intelligence: Demonstrates resilience and adaptability in challenging situations. Collaboration: Engages effectively with peers and leadership to build consensus and achieve goals. Time Management: Manages multiple priorities effectively and adapts to changing circumstances. Leadership: Coaches and empowers team members to maximize their performance. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements . click apply for full job details
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The Data Strategist role is an important contributor to the Unified Platform Data Management team, working to grow our research data platform. Candidates should demonstrate the expertise to identify and link data solutions to business needs. They will have strong domain knowledge, solid organizational skills and the ability to communicate with stakeholders throughout DRW's global footprint. What You'll Do: Develop data requirements and provide recommendations to front office traders and researchers, working closely with collaborators including data analysts and engineers. Drive evaluation and integration of new datasets, managing the data onboarding lifecycle for our platform. Collaborate with data engineers and Contract Management team to track and communicate progress and priorities with key user groups. Build relationships with front office users to promote data platform offerings and growth Employ data analysis skills to ensure new sets provide maximum business value and meet requirements for completeness, accessibility and interoperability. Develop and publish data set profiles to ensure broad discoverability within the platform. Ensure all stakeholders have appropriate access to datasets to power their trading strategy ideation. Collaborate on continuous improvement of access management processes and tools. Engage with external vendors to keep DRW informed of new offerings and trends. What You'll Need: Knowledge of modern financial markets and instruments, research data sets and platforms 5+ years working with front office stakeholders, including traders and researchers to fulfil their data needs Experience performing data analysis in SQL and Python using common libraries like pandas Experience using cloud-based tools like AWS S3 or Snowflake Strong organizational and relationship management skills The annual base salary range for this position is $100,000 to $145,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Jul 28, 2025
Full time
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The Data Strategist role is an important contributor to the Unified Platform Data Management team, working to grow our research data platform. Candidates should demonstrate the expertise to identify and link data solutions to business needs. They will have strong domain knowledge, solid organizational skills and the ability to communicate with stakeholders throughout DRW's global footprint. What You'll Do: Develop data requirements and provide recommendations to front office traders and researchers, working closely with collaborators including data analysts and engineers. Drive evaluation and integration of new datasets, managing the data onboarding lifecycle for our platform. Collaborate with data engineers and Contract Management team to track and communicate progress and priorities with key user groups. Build relationships with front office users to promote data platform offerings and growth Employ data analysis skills to ensure new sets provide maximum business value and meet requirements for completeness, accessibility and interoperability. Develop and publish data set profiles to ensure broad discoverability within the platform. Ensure all stakeholders have appropriate access to datasets to power their trading strategy ideation. Collaborate on continuous improvement of access management processes and tools. Engage with external vendors to keep DRW informed of new offerings and trends. What You'll Need: Knowledge of modern financial markets and instruments, research data sets and platforms 5+ years working with front office stakeholders, including traders and researchers to fulfil their data needs Experience performing data analysis in SQL and Python using common libraries like pandas Experience using cloud-based tools like AWS S3 or Snowflake Strong organizational and relationship management skills The annual base salary range for this position is $100,000 to $145,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Dow Jones Global Risk Insights is a collaboration between two market leaders, Dragonfly and Oxford Analytica, providing geopolitical, macroeconomic, and global security risk analysis for business, international organizations, and public sector clients. About the Role: An exciting opportunity has arisen for an experienced and motivated consulting and advisory professional to join Dragonfly. This is a permanent, full-time position based in our London office, working alongside a team of consultants and analysts. You will join a growing consulting practice at Dragonfly, helping to build an innovative and competitive service to deliver on clients' bespoke requirements. Working with the Business Development and Intelligence and Analysis teams, you will refine our bespoke services and help deliver tailored advice to clients. You will report to the Head of Advisory. You Will: Engage with clients, write proposals that meet and exceed client expectations, assemble the best team of internal and external resources, and manage projects from scoping to delivery. Understand businesses' perspectives on political and security risks, scope requirements, and negotiate with clients across sectors and regions to design optimal solutions. Have a deep understanding of security, political, and operational risks, with a willingness to learn and innovate using consultative approaches and methodologies. Possess strong analytical skills and regional or subject matter expertise. Develop project approaches, resource plans, and budgets based on client requirements. Lead and deliver analysis for consulting engagements with Dragonfly clients. Collaborate with Marketing and Business Development to plan and implement initiatives that generate opportunities. Manage and expand a network of sources and contacts, including conducting in-person and field research as needed. You Have: A proven track record of scoping and delivering complex advisory and consulting projects. At least 5 years of experience in a consulting or corporate environment related to political, security, and operational risk analysis and management. Excellent project management and consulting skills. Strong research and analytical abilities, capable of constructing sound arguments regarding the commercial implications of political and security events. Excellent writing skills with full professional proficiency in English. Ability to collaborate effectively with diverse teams and stakeholders. A postgraduate degree in political science, international relations, security, regional studies, political economy, or a related field. Data analysis and quantitative research skills. Fluency in additional languages. Confidence in providing media commentary, publishing analysis, and thought leadership. Previous experience in political and security risk within a consulting or corporate setting. A network of experts and freelancers for external resources. Benefits include comprehensive healthcare, paid time off, retirement plans, wellness resources, family care benefits, transit programs, discounts, and employee referral programs. Reasonable accommodation: Dow Jones is an equal opportunity employer committed to diversity. Applicants needing assistance due to a disability should contact , including "Reasonable Accommodation" in the subject line. Business Area: Dow Jones - Data & AI Job Category: Data Analytics/Warehousing & Business Intelligence Union Status: Non-Union role Since 1882, Dow Jones has been a leader in information services, known for brands like The Wall Street Journal, Dow Jones Newswires, Factiva, and others. We focus on accuracy, depth, innovation, and delivering actionable intelligence through advanced technology and expert research.
Jul 28, 2025
Full time
Dow Jones Global Risk Insights is a collaboration between two market leaders, Dragonfly and Oxford Analytica, providing geopolitical, macroeconomic, and global security risk analysis for business, international organizations, and public sector clients. About the Role: An exciting opportunity has arisen for an experienced and motivated consulting and advisory professional to join Dragonfly. This is a permanent, full-time position based in our London office, working alongside a team of consultants and analysts. You will join a growing consulting practice at Dragonfly, helping to build an innovative and competitive service to deliver on clients' bespoke requirements. Working with the Business Development and Intelligence and Analysis teams, you will refine our bespoke services and help deliver tailored advice to clients. You will report to the Head of Advisory. You Will: Engage with clients, write proposals that meet and exceed client expectations, assemble the best team of internal and external resources, and manage projects from scoping to delivery. Understand businesses' perspectives on political and security risks, scope requirements, and negotiate with clients across sectors and regions to design optimal solutions. Have a deep understanding of security, political, and operational risks, with a willingness to learn and innovate using consultative approaches and methodologies. Possess strong analytical skills and regional or subject matter expertise. Develop project approaches, resource plans, and budgets based on client requirements. Lead and deliver analysis for consulting engagements with Dragonfly clients. Collaborate with Marketing and Business Development to plan and implement initiatives that generate opportunities. Manage and expand a network of sources and contacts, including conducting in-person and field research as needed. You Have: A proven track record of scoping and delivering complex advisory and consulting projects. At least 5 years of experience in a consulting or corporate environment related to political, security, and operational risk analysis and management. Excellent project management and consulting skills. Strong research and analytical abilities, capable of constructing sound arguments regarding the commercial implications of political and security events. Excellent writing skills with full professional proficiency in English. Ability to collaborate effectively with diverse teams and stakeholders. A postgraduate degree in political science, international relations, security, regional studies, political economy, or a related field. Data analysis and quantitative research skills. Fluency in additional languages. Confidence in providing media commentary, publishing analysis, and thought leadership. Previous experience in political and security risk within a consulting or corporate setting. A network of experts and freelancers for external resources. Benefits include comprehensive healthcare, paid time off, retirement plans, wellness resources, family care benefits, transit programs, discounts, and employee referral programs. Reasonable accommodation: Dow Jones is an equal opportunity employer committed to diversity. Applicants needing assistance due to a disability should contact , including "Reasonable Accommodation" in the subject line. Business Area: Dow Jones - Data & AI Job Category: Data Analytics/Warehousing & Business Intelligence Union Status: Non-Union role Since 1882, Dow Jones has been a leader in information services, known for brands like The Wall Street Journal, Dow Jones Newswires, Factiva, and others. We focus on accuracy, depth, innovation, and delivering actionable intelligence through advanced technology and expert research.
Team Leader - Sustainable Finance - Data & Scores Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: Using innovative, collaborative, and client focused approaches to data extraction, aggregation, and standardization, the Sustainable Finance Data team is responsible for enhancing ESG content for the Bloomberg Terminal and Enterprise products. This includes company-reported and normalized metrics, industry-specific metrics, proprietary ESG scores, climate and regulatory data. Our Sustainable Finance Data is displayed alongside fundamental data, backed by news for context, and used to power a growing suite of sustainable finance products. What's the role? We are seeking an experienced and proactive Team Leader to lead the development, management, and delivery of environmental and social data and scoring methodologies. This role will oversee a team of analysts and data scientists, driving the creation of high-quality, robust, and transparent datasets and scorecards to inform ESG strategy, risk management, and stakeholder reporting. You will lead by example in understanding data management practices and the broader environment in which the team operates. We expect you to bring a strategic approach and guide the team to find opportunities for alignment and improve processes closely with teams across Data, as well as partners across Product, Engineering and Research. We'll trust you to: Lead and mentor a team of data management professionals and ESG industry specialists Lead all aspects of the end-to-end lifecycle of environmental and social data collection, processing, and scoring in addition to developing and implementing data governance protocols Coordinate cross-functional projects with internal and external partners, including sustainability experts, tech teams, and regulatory leads Ensure accuracy, consistency, and compliance of data sources with industry standards (e.g., GRI, SASB, TCFD, SFDR) Integrate both structured and unstructured data from trusted sources Design and evolve scoring frameworks for environmental and social indicators (e.g., carbon emissions, water use, labor practices). Stay current with regulatory developments, industry standard methodologies, and emerging data trends Collaborate with your team and partners to improve scoring models with automation and predictive analytics Present findings and recommendations to senior leadership and internal partners. Showcase clear progress with clear critical metrics Partner with Product and Engineering to ensure deliverables are well understood, and align with the overall business goals. You'll need to have: Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. 3+ years of relevant leadership experience or strong relevant experience as an individual contributor as well as relevant domain knowledge within ESG Proven experience in data management related roles such as Data Ownership, Data Modeling, Data Quality and/or Data Engineering Strategic vision to align your team's goals while providing outstanding service to business and other internal/external clients Experience implementing a product strategy which delivers on that vision Experience working with large datasets alongside the ability to quantify trends impacting the industry Proven track record establishing strong credibility and building influential relationships with your team as well as multiple internal and external clients and partners Knowledge of how ESG data is used by different financial market players Ability to use qualitative and quantitative evidence to drive commercial decisions Superb interpersonal skills to establish strong credibility and influential relationships in order to communicate business needs and an operational strategy to internal and external partners. Creative and flexible approach to problem solving, aided by strong data analysis and visualization skills using tools such as Python, SQL, and/or Tableau We'd love to see: Master's degree or equivalent experience in a relevant field Experience or knowledge in Bloomberg ESG products, Bloomberg terminal fluency, and/or Bloomberg data workflows Understanding of data governance standard processes Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Jul 28, 2025
Full time
Team Leader - Sustainable Finance - Data & Scores Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: Using innovative, collaborative, and client focused approaches to data extraction, aggregation, and standardization, the Sustainable Finance Data team is responsible for enhancing ESG content for the Bloomberg Terminal and Enterprise products. This includes company-reported and normalized metrics, industry-specific metrics, proprietary ESG scores, climate and regulatory data. Our Sustainable Finance Data is displayed alongside fundamental data, backed by news for context, and used to power a growing suite of sustainable finance products. What's the role? We are seeking an experienced and proactive Team Leader to lead the development, management, and delivery of environmental and social data and scoring methodologies. This role will oversee a team of analysts and data scientists, driving the creation of high-quality, robust, and transparent datasets and scorecards to inform ESG strategy, risk management, and stakeholder reporting. You will lead by example in understanding data management practices and the broader environment in which the team operates. We expect you to bring a strategic approach and guide the team to find opportunities for alignment and improve processes closely with teams across Data, as well as partners across Product, Engineering and Research. We'll trust you to: Lead and mentor a team of data management professionals and ESG industry specialists Lead all aspects of the end-to-end lifecycle of environmental and social data collection, processing, and scoring in addition to developing and implementing data governance protocols Coordinate cross-functional projects with internal and external partners, including sustainability experts, tech teams, and regulatory leads Ensure accuracy, consistency, and compliance of data sources with industry standards (e.g., GRI, SASB, TCFD, SFDR) Integrate both structured and unstructured data from trusted sources Design and evolve scoring frameworks for environmental and social indicators (e.g., carbon emissions, water use, labor practices). Stay current with regulatory developments, industry standard methodologies, and emerging data trends Collaborate with your team and partners to improve scoring models with automation and predictive analytics Present findings and recommendations to senior leadership and internal partners. Showcase clear progress with clear critical metrics Partner with Product and Engineering to ensure deliverables are well understood, and align with the overall business goals. You'll need to have: Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. 3+ years of relevant leadership experience or strong relevant experience as an individual contributor as well as relevant domain knowledge within ESG Proven experience in data management related roles such as Data Ownership, Data Modeling, Data Quality and/or Data Engineering Strategic vision to align your team's goals while providing outstanding service to business and other internal/external clients Experience implementing a product strategy which delivers on that vision Experience working with large datasets alongside the ability to quantify trends impacting the industry Proven track record establishing strong credibility and building influential relationships with your team as well as multiple internal and external clients and partners Knowledge of how ESG data is used by different financial market players Ability to use qualitative and quantitative evidence to drive commercial decisions Superb interpersonal skills to establish strong credibility and influential relationships in order to communicate business needs and an operational strategy to internal and external partners. Creative and flexible approach to problem solving, aided by strong data analysis and visualization skills using tools such as Python, SQL, and/or Tableau We'd love to see: Master's degree or equivalent experience in a relevant field Experience or knowledge in Bloomberg ESG products, Bloomberg terminal fluency, and/or Bloomberg data workflows Understanding of data governance standard processes Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
At we strive to be Earth's most customer-centric company. To support this vision, we need talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate for this role: Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format Will be passionate about finding root causes, trends, and patterns and how they impact business. Will draw inferences and conclusions, create dashboards and visualizations of processed data Will have good business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately . Will be very comfortable juggling competing priorities and handling ambiguity . Will thrive in an agile and fast-paced environment on highly visible projects and initiatives A day in the life As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its compliance team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. BASIC QUALIFICATIONS - 3+ years of business analyst, data analyst or similar role experience - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL - Experience making business recommendations and influencing stakeholders PREFERRED QUALIFICATIONS - Experience using large datasets - Basic to Intermediate Python knowledge is a plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
At we strive to be Earth's most customer-centric company. To support this vision, we need talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate for this role: Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format Will be passionate about finding root causes, trends, and patterns and how they impact business. Will draw inferences and conclusions, create dashboards and visualizations of processed data Will have good business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately . Will be very comfortable juggling competing priorities and handling ambiguity . Will thrive in an agile and fast-paced environment on highly visible projects and initiatives A day in the life As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its compliance team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. BASIC QUALIFICATIONS - 3+ years of business analyst, data analyst or similar role experience - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL - Experience making business recommendations and influencing stakeholders PREFERRED QUALIFICATIONS - Experience using large datasets - Basic to Intermediate Python knowledge is a plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential service so our customers, communities and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. The Asset, Operations & Capital Delivery (AO&CD) Portfolio Management Office (PMO) is designed as a 'hub and spoke' delivery model. This model enables the 'Hub' PMO to provide critical delivery and enabling PMO services and the 'Spoke' PMOs in Asset Management & Engineering (AM&E), Capital Delivery (CD) and Renewals & Logistics (R&L) to drive standardised delivery across the AO&CD Project Lifecycle and enable the AMP8 Strategic Sponsor delivery model. We are recruiting for a number of new roles within the PMO office - if you have the skills and the passion for any of the below roles, then please press the apply button! Cost Controller - Baseline Management - Provide key support in cost control and reporting across programmes, helping maintain cost integrity, enable data-driven decisions, and uphold baseline change control for AMP8. Cost Controller - Controls - Assist in driving cost performance reporting and analysis for the five-year business plan, providing actionable insights from complex data while ensuring data quality to support informed decision-making. Document Management Analyst - Oversee the flow and integrity of documentation and communications for AM&E performance reporting, while supporting programme planning and ensuring alignment across both briefed and unbriefed capital works. Governance and Assurance Analyst - Supporting the portfolio of strategic capital programmes and projects through governance and assurance initiatives, focusing on strategic programmes & sub-programmes across Water and Waste Portfolios. Planning and Scheduling Analyst - Support the planning and scheduling framework within the AM&E Directorate, ensuring schedule integrity and enabling performance monitoring through structured reporting and data-driven assurance. Reporting and Insights Analyst - Deliver performance reporting and data insights to support capital programme delivery and five-year planning, ensuring data integrity and enabling informed, strategic decision-making. Risk Management Analyst - Support risk management across AM&E delivery by maintaining risk registers, conducting analysis, and ensuring compliance with PMO standards as part of the Hub and Spoke model. Scope and Integration Analyst - Baseline Management - Support the successful delivery of change initiatives across our organisation, you'll play a key role in understanding change impacts, engaging stakeholders, and ensuring the smooth adoption of new systems, processes, and ways of working. Scope and Integration Analyst - Controls - Maintain scope structures and support change control and integration activities to ensure effective baseline management across the AM&E portfolio. What you should bring to these roles: Proven track record managing large-scale capital programmes exceeding multimillion-pound budgets Strong stakeholder management with ability to communicate complex issues and information to all levels of stakeholder with clarity Experience operating within highly regulated industries Strong attention to detail Proven ability to adapt and contribute within rapidly evolving business environments Adept at navigating ambiguity and shifting priorities Flexible and willing to learn What's in it for you? Competitive salaries depending on role and experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Annual Bonus Scheme (performance related) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jul 28, 2025
Full time
At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential service so our customers, communities and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. The Asset, Operations & Capital Delivery (AO&CD) Portfolio Management Office (PMO) is designed as a 'hub and spoke' delivery model. This model enables the 'Hub' PMO to provide critical delivery and enabling PMO services and the 'Spoke' PMOs in Asset Management & Engineering (AM&E), Capital Delivery (CD) and Renewals & Logistics (R&L) to drive standardised delivery across the AO&CD Project Lifecycle and enable the AMP8 Strategic Sponsor delivery model. We are recruiting for a number of new roles within the PMO office - if you have the skills and the passion for any of the below roles, then please press the apply button! Cost Controller - Baseline Management - Provide key support in cost control and reporting across programmes, helping maintain cost integrity, enable data-driven decisions, and uphold baseline change control for AMP8. Cost Controller - Controls - Assist in driving cost performance reporting and analysis for the five-year business plan, providing actionable insights from complex data while ensuring data quality to support informed decision-making. Document Management Analyst - Oversee the flow and integrity of documentation and communications for AM&E performance reporting, while supporting programme planning and ensuring alignment across both briefed and unbriefed capital works. Governance and Assurance Analyst - Supporting the portfolio of strategic capital programmes and projects through governance and assurance initiatives, focusing on strategic programmes & sub-programmes across Water and Waste Portfolios. Planning and Scheduling Analyst - Support the planning and scheduling framework within the AM&E Directorate, ensuring schedule integrity and enabling performance monitoring through structured reporting and data-driven assurance. Reporting and Insights Analyst - Deliver performance reporting and data insights to support capital programme delivery and five-year planning, ensuring data integrity and enabling informed, strategic decision-making. Risk Management Analyst - Support risk management across AM&E delivery by maintaining risk registers, conducting analysis, and ensuring compliance with PMO standards as part of the Hub and Spoke model. Scope and Integration Analyst - Baseline Management - Support the successful delivery of change initiatives across our organisation, you'll play a key role in understanding change impacts, engaging stakeholders, and ensuring the smooth adoption of new systems, processes, and ways of working. Scope and Integration Analyst - Controls - Maintain scope structures and support change control and integration activities to ensure effective baseline management across the AM&E portfolio. What you should bring to these roles: Proven track record managing large-scale capital programmes exceeding multimillion-pound budgets Strong stakeholder management with ability to communicate complex issues and information to all levels of stakeholder with clarity Experience operating within highly regulated industries Strong attention to detail Proven ability to adapt and contribute within rapidly evolving business environments Adept at navigating ambiguity and shifting priorities Flexible and willing to learn What's in it for you? Competitive salaries depending on role and experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Annual Bonus Scheme (performance related) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Job Title: Business Analyst (Change Coordinator) Location: Surrey - Hybrid Salary: 50,000 - 75,000 depending on experience Hours: Monday to Friday - 9:00 am - 5:30 pm Job Type: Permanent or Contract - Full-time Benefits: Company pension Private Medical Cover Income Protection Death in Service/Life Cover Cycle to Work Scheme Holiday Purchase/Sale About the position of Business Analyst: We're working with an established specialist lender entering an exciting phase of growth, with new products launching and transformation initiatives underway across the group. This is a pivotal moment to join a collaborative, forward-thinking organisation where change is constant and opportunities are abundant. We're looking for a driven and adaptable Project Manager, Business Analyst, or Business Change Specialist with experience in originations, servicing platforms, or implementation. Responsibilities for the role of Business Analyst: Plan, manage, and monitor the delivery of all major product, technology, and operational change initiatives across the group Lead agile delivery processes as Scrum Master, ensuring structured and consistent cadence Translate product requirements into functional specifications and detailed process documentation Create and maintain high-quality documentation to support internal teams and external stakeholders during change initiatives Collaborate effectively with stakeholders across Product, Sales, Finance, Operations, and Technology Translate complex business needs into clear, actionable deliverables Proactively identify and address project risks, issues, and blockers that may impact timelines, costs, or quality Experience and skills required for the role of Business Analyst: Experience delivering change in fintech or financial services Background in business analysis, project management, or change Comfortable working in agile teams; Scrum Master or similar certification preferred Exposure to originations, servicing platforms, or banking/near-bank systems Strong communicator, confident working across tech and business teams Familiar with tools like Jira and Confluence Bonus: experience with cloud, data, or AI technologies Open to early-career professionals with relevant experience and a proactive, growth-focused mindset For more information regarding the role of Business Analyst please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days. SS7202
Jul 28, 2025
Full time
Job Title: Business Analyst (Change Coordinator) Location: Surrey - Hybrid Salary: 50,000 - 75,000 depending on experience Hours: Monday to Friday - 9:00 am - 5:30 pm Job Type: Permanent or Contract - Full-time Benefits: Company pension Private Medical Cover Income Protection Death in Service/Life Cover Cycle to Work Scheme Holiday Purchase/Sale About the position of Business Analyst: We're working with an established specialist lender entering an exciting phase of growth, with new products launching and transformation initiatives underway across the group. This is a pivotal moment to join a collaborative, forward-thinking organisation where change is constant and opportunities are abundant. We're looking for a driven and adaptable Project Manager, Business Analyst, or Business Change Specialist with experience in originations, servicing platforms, or implementation. Responsibilities for the role of Business Analyst: Plan, manage, and monitor the delivery of all major product, technology, and operational change initiatives across the group Lead agile delivery processes as Scrum Master, ensuring structured and consistent cadence Translate product requirements into functional specifications and detailed process documentation Create and maintain high-quality documentation to support internal teams and external stakeholders during change initiatives Collaborate effectively with stakeholders across Product, Sales, Finance, Operations, and Technology Translate complex business needs into clear, actionable deliverables Proactively identify and address project risks, issues, and blockers that may impact timelines, costs, or quality Experience and skills required for the role of Business Analyst: Experience delivering change in fintech or financial services Background in business analysis, project management, or change Comfortable working in agile teams; Scrum Master or similar certification preferred Exposure to originations, servicing platforms, or banking/near-bank systems Strong communicator, confident working across tech and business teams Familiar with tools like Jira and Confluence Bonus: experience with cloud, data, or AI technologies Open to early-career professionals with relevant experience and a proactive, growth-focused mindset For more information regarding the role of Business Analyst please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days. SS7202
Business Information Risk Analyst page is loaded Business Information Risk Analyst Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R18274 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Business Information Risk Analyst's (BIRA) role is responsible for supporting the Chief Information Security Office (CISO) service to BDO's business streams to effectively manage information security risk. This role will play a key part in ensuring the effectiveness of BDO's information security risk management framework, procedures, and information security controls. The BIRA role is a focal point for effective engagement between business streams and the CISO team. This role will be a trusted adviser to business stakeholders and provide broad knowledge of the firm's security strategies, policies, standards, processes, and road maps to enable streams to understand and meet information security requirements. The BIRA will take responsibility for assessing information security risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the BIRA will ensure appropriate visibility and governance committees are informed. This role reports to a Business Information Risk Officer (BIRO). In this busy and rewarding role your principal accountabilities will be: Utilising BDO's information security risk management tools, procedures and control framework to ensure an accurate risk & control posture is understood and managed for each business stream. Maintain the Risk Register and monitor it to ensure that actions are completed by the agreed target dates by engaging regularly with stakeholders Support the business streams to identify, and maintain registers of information assets including infrastructure, systems, software, devices and data. Build and maintain effective relationships with the risk owners, risk managers and other stream stakeholders. Develop collateral and appropriate materials to support engagement with business stakeholders, to explain key information security concepts and build awareness of information security risk and BDO's control framework. Proactively identify and support risk owners and managers to manage and regularly review IS risks and issues for streams. Support the business to assess criticality of assets and services. Ensure that BDO policy and contractual obligations, and in turn compliance, is understood for each business stream. Identify and communicate metrics and reporting requirements to stakeholders that demonstrate security controls are effective and support creation of corrective action plans to manage improvement or change where necessary. Creation and maintenance of a "security toolkit" with templates of key processes and controls, communicated in language that is relevant and understandable to all audiences. Assist with providing targeted security awareness, education, and risk briefings. Support the delivery of supplier security and client security due diligence activities. Assist with maintenance of the knowledge base of common information security questions and responses to ensure responses to the business are timely and accurate You'll be someone with: Knowledge & experience Knowledge and experience of information security risk management frameworks and procedures Experience of formal risk identification, assessment, and quantification methods Knowledge of stakeholder engagement and management to achieve defined outcomes Highly self-motivated with keen attention to detail. The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Ability to work with others effectively, with 3rd parties, internal teams, promoting knowledge sharing within and across teams. A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10. Have or be working towards relevant industry certification such as CISSP, CISM, CRISC or similar. Good understanding of governance and decision making in complex organisations Knowledge and experience of continuous improvement processes and approaches Experience of documenting, developing and improving information security processes and procedures Personal characteristics Strong team player able to collaborate effectively with colleagues and management while exhibiting initiative and independence Good analytical skills with a proactive approach to problem solving Good presentational & information sharing skills Demonstrated ability to prioritise and manage competing work assignments in a time sensitive environment on own initiative and in consultation with people management Keen to learn and develop existing information security skills and take ownership of own learning and development with support from the wider team and the firm You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients . click apply for full job details
Jul 28, 2025
Full time
Business Information Risk Analyst page is loaded Business Information Risk Analyst Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R18274 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Business Information Risk Analyst's (BIRA) role is responsible for supporting the Chief Information Security Office (CISO) service to BDO's business streams to effectively manage information security risk. This role will play a key part in ensuring the effectiveness of BDO's information security risk management framework, procedures, and information security controls. The BIRA role is a focal point for effective engagement between business streams and the CISO team. This role will be a trusted adviser to business stakeholders and provide broad knowledge of the firm's security strategies, policies, standards, processes, and road maps to enable streams to understand and meet information security requirements. The BIRA will take responsibility for assessing information security risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the BIRA will ensure appropriate visibility and governance committees are informed. This role reports to a Business Information Risk Officer (BIRO). In this busy and rewarding role your principal accountabilities will be: Utilising BDO's information security risk management tools, procedures and control framework to ensure an accurate risk & control posture is understood and managed for each business stream. Maintain the Risk Register and monitor it to ensure that actions are completed by the agreed target dates by engaging regularly with stakeholders Support the business streams to identify, and maintain registers of information assets including infrastructure, systems, software, devices and data. Build and maintain effective relationships with the risk owners, risk managers and other stream stakeholders. Develop collateral and appropriate materials to support engagement with business stakeholders, to explain key information security concepts and build awareness of information security risk and BDO's control framework. Proactively identify and support risk owners and managers to manage and regularly review IS risks and issues for streams. Support the business to assess criticality of assets and services. Ensure that BDO policy and contractual obligations, and in turn compliance, is understood for each business stream. Identify and communicate metrics and reporting requirements to stakeholders that demonstrate security controls are effective and support creation of corrective action plans to manage improvement or change where necessary. Creation and maintenance of a "security toolkit" with templates of key processes and controls, communicated in language that is relevant and understandable to all audiences. Assist with providing targeted security awareness, education, and risk briefings. Support the delivery of supplier security and client security due diligence activities. Assist with maintenance of the knowledge base of common information security questions and responses to ensure responses to the business are timely and accurate You'll be someone with: Knowledge & experience Knowledge and experience of information security risk management frameworks and procedures Experience of formal risk identification, assessment, and quantification methods Knowledge of stakeholder engagement and management to achieve defined outcomes Highly self-motivated with keen attention to detail. The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Ability to work with others effectively, with 3rd parties, internal teams, promoting knowledge sharing within and across teams. A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10. Have or be working towards relevant industry certification such as CISSP, CISM, CRISC or similar. Good understanding of governance and decision making in complex organisations Knowledge and experience of continuous improvement processes and approaches Experience of documenting, developing and improving information security processes and procedures Personal characteristics Strong team player able to collaborate effectively with colleagues and management while exhibiting initiative and independence Good analytical skills with a proactive approach to problem solving Good presentational & information sharing skills Demonstrated ability to prioritise and manage competing work assignments in a time sensitive environment on own initiative and in consultation with people management Keen to learn and develop existing information security skills and take ownership of own learning and development with support from the wider team and the firm You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients . click apply for full job details
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book of business, spanning from Fortune 1000 businesses to some of the largest financial institutions in the world. First and foremost, the Customer Success team are value added partners to our clients. We are extremely consultative in our approach and will do everything we can to solve client challenges through our product. We spend our waking hours obsessing over our customers and making sure they have the right data at their fingertips to make the best decision possible. We are responsible for retaining our customers, maximizing usage of the product and partnering with the sales team to uncover opportunities to grow our business. About the Role: The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You'll need to be versatile. You will work with a variety of clients across all industries and verticals. In this role, you'll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account. While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper. The team also extracts a wealth of knowledge from our clients, bringing that internally to product, marketing and sales teams in order to maximize the effectiveness of our business' strategy and communication. Who You Are: Minimum 2-4 years of account management experience Relationship-driven: You have a strong ability to develop instant rapport with new people and you've demonstrated success at managing and growing relationships within Fortune 1000 clients A subject matter expert: You excel at what you do and know how to succeed within your role this includes both internal and external relationship management as well as strong business acumen and commitment to effective processes and tactics Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product. We are looking for individuals who understand best practices for client engagement within a SaaS environment; Committed to delivering results: You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers. A strong communicator: You'll regularly be engaged with anyone from an Analyst to a C-level executive and that requires exceptional oral, written and presentation skills. You'll need to distill and explain complex issues in simple terms. What You'll Do: Maximize retention rate across the book of business You'll increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals Identify revenue at risk in order to best position the company to prevent churn Forecast retention rates Collaborate with Account Executives to identify growth opportunities within the book of business Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor Hold Business Reviews with key stakeholders Plan and execute new user onboarding and training initiatives Consistent proactive outreach with material and information that's relevant for our user base Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.) Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense Acquire value stories and product feedback from clients. Circulate internally to assist with product development, marketing, sales efforts
Jul 28, 2025
Full time
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book of business, spanning from Fortune 1000 businesses to some of the largest financial institutions in the world. First and foremost, the Customer Success team are value added partners to our clients. We are extremely consultative in our approach and will do everything we can to solve client challenges through our product. We spend our waking hours obsessing over our customers and making sure they have the right data at their fingertips to make the best decision possible. We are responsible for retaining our customers, maximizing usage of the product and partnering with the sales team to uncover opportunities to grow our business. About the Role: The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You'll need to be versatile. You will work with a variety of clients across all industries and verticals. In this role, you'll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account. While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper. The team also extracts a wealth of knowledge from our clients, bringing that internally to product, marketing and sales teams in order to maximize the effectiveness of our business' strategy and communication. Who You Are: Minimum 2-4 years of account management experience Relationship-driven: You have a strong ability to develop instant rapport with new people and you've demonstrated success at managing and growing relationships within Fortune 1000 clients A subject matter expert: You excel at what you do and know how to succeed within your role this includes both internal and external relationship management as well as strong business acumen and commitment to effective processes and tactics Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product. We are looking for individuals who understand best practices for client engagement within a SaaS environment; Committed to delivering results: You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers. A strong communicator: You'll regularly be engaged with anyone from an Analyst to a C-level executive and that requires exceptional oral, written and presentation skills. You'll need to distill and explain complex issues in simple terms. What You'll Do: Maximize retention rate across the book of business You'll increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals Identify revenue at risk in order to best position the company to prevent churn Forecast retention rates Collaborate with Account Executives to identify growth opportunities within the book of business Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor Hold Business Reviews with key stakeholders Plan and execute new user onboarding and training initiatives Consistent proactive outreach with material and information that's relevant for our user base Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.) Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense Acquire value stories and product feedback from clients. Circulate internally to assist with product development, marketing, sales efforts
Business Analyst , Customer Experience and Business Trends (CXBT) Capability Team Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability team is looking for an experienced, talented and highly motivated individual to join our Global Capability team based in Bangalore. As a Business Analyst (BA) , you will contribute to critical global services that measure Amazon's end-to-end Customer Experience. This role will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with program and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive programs. Key job responsibilities - Perform deep data analysis, document findings and insights, and communicate to business stakeholders. - Empower technical and non-technical internal customers to self-serve data pull and data analysis needs. - Be the expert on the data used and generated by the team's products. Act as Subject Matter Expert when it comes to data questions. - Derive insights from data; Synthesize data into succinct narrative and bridges to enable business and leadership to make investment and strategy decisions - Develop and automate market-segment reports to enable business team to understand impact of targeted initiatives About the team Customer Experience & Business Trends (CXBT) is an organization made up of a diverse suit of functions dedicated to deeply understand and improving Customer Experience, globally. We are a team of builders that develop products, services, ideas and various ways of leveraging data to influence products and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical & non-technical approaches and stay aware of industry & business trends. We are a global team, made up of a diverse set of profiles, skills & backgrounds - including Product Managers, Software Developers, Computer Vision Experts, Solution Architects, Data Scientists, Business Intelligence Engineers, Business Analytics, Risk Managers & more. BASIC QUALIFICATIONS - 3+ years of tax, finance or a related analytical field experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - Experience with Excel - Bachelor's degree in computer science, engineering, mathematics or equivalent - 6+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables), - Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages - Fluency in SQL and ETL PREFERRED QUALIFICATIONS - Knowledge of data modeling and data pipeline design - Masters degree in Business, Engineering, Statistics, Computer Science, Data Science, Mathematics or related field - Experience with at least one statistical programming language such as Python working with test/control methodology, time-series forecast, and/or machine learning techniques. - Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability) - Experience using very large datasets - Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem - Communication skills - Demonstrated ability to communicate complex technical problems in simple plain stories. Ability to present information professionally & concisely with supporting data. - Ability to work in a fast-paced business environment and demonstrated track record of project delivery for large, cross-functional projects with evolving requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Business Analyst , Customer Experience and Business Trends (CXBT) Capability Team Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability team is looking for an experienced, talented and highly motivated individual to join our Global Capability team based in Bangalore. As a Business Analyst (BA) , you will contribute to critical global services that measure Amazon's end-to-end Customer Experience. This role will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with program and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive programs. Key job responsibilities - Perform deep data analysis, document findings and insights, and communicate to business stakeholders. - Empower technical and non-technical internal customers to self-serve data pull and data analysis needs. - Be the expert on the data used and generated by the team's products. Act as Subject Matter Expert when it comes to data questions. - Derive insights from data; Synthesize data into succinct narrative and bridges to enable business and leadership to make investment and strategy decisions - Develop and automate market-segment reports to enable business team to understand impact of targeted initiatives About the team Customer Experience & Business Trends (CXBT) is an organization made up of a diverse suit of functions dedicated to deeply understand and improving Customer Experience, globally. We are a team of builders that develop products, services, ideas and various ways of leveraging data to influence products and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical & non-technical approaches and stay aware of industry & business trends. We are a global team, made up of a diverse set of profiles, skills & backgrounds - including Product Managers, Software Developers, Computer Vision Experts, Solution Architects, Data Scientists, Business Intelligence Engineers, Business Analytics, Risk Managers & more. BASIC QUALIFICATIONS - 3+ years of tax, finance or a related analytical field experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - Experience with Excel - Bachelor's degree in computer science, engineering, mathematics or equivalent - 6+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables), - Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages - Fluency in SQL and ETL PREFERRED QUALIFICATIONS - Knowledge of data modeling and data pipeline design - Masters degree in Business, Engineering, Statistics, Computer Science, Data Science, Mathematics or related field - Experience with at least one statistical programming language such as Python working with test/control methodology, time-series forecast, and/or machine learning techniques. - Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability) - Experience using very large datasets - Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem - Communication skills - Demonstrated ability to communicate complex technical problems in simple plain stories. Ability to present information professionally & concisely with supporting data. - Ability to work in a fast-paced business environment and demonstrated track record of project delivery for large, cross-functional projects with evolving requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front end systems and tools. The WFM Program Manager will partner closely with matrix partners to deliver mission critical initiatives, and facilitate solutions and tools that will benefit SPS Operations. This role requires relationship building, stakeholder management, troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities - Build knowledge and understanding of the WFM tools and solutions provided to stakeholders - Lead engagements with matrix partners on initiatives and create detailed work plans using accurate and aligned requirements. - Create project artifacts such as project scope, communication matrix, risk register, escalation matrix, charter document, and detailed project plan - Ensure that new projects are incorporated into planning cycles (OP1, OP2, etc.) including business documents - Collaborate with Business Intelligence and Data Engineering as needed to develop sustainable reporting mechanisms for project success measures - Create a mechanism to gather feedback during the project lifecycle - Regularly communicate project status, issues, and risks, and gather updates from cross-functional teams - Assist customer teams in change management strategies to ensure successful change management process implementation - Provide on-call support which will require some nights and weekends. - Occasional business travel and travel to other company facilities will be required BASIC QUALIFICATIONS - 3+ years of program or project management experience - 2+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Workforce Management experience (Forecasting, Scheduling, Real Time Management) required - Ability to perform many concurrent assignments and determine the need for changing priorities - Commitment to customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in requirement gathering and ability to write clear and detailed requirement document - Exceptional organizational skills and influencing and leadership skills - 3+ years experience in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Oral and written communication skills are required in order to provide appropriate customer support and interaction - Quantitative and analytical skills; experience with advanced use of Excel and using statistical analysis applications. - Speaking-listening-writing skills, attention to details, proactive self-starter - Proven ability to work in a dynamic, ambiguous environment - Experience with automatic contact routing, VoIP and any contact center case management tools. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front end systems and tools. The WFM Program Manager will partner closely with matrix partners to deliver mission critical initiatives, and facilitate solutions and tools that will benefit SPS Operations. This role requires relationship building, stakeholder management, troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities - Build knowledge and understanding of the WFM tools and solutions provided to stakeholders - Lead engagements with matrix partners on initiatives and create detailed work plans using accurate and aligned requirements. - Create project artifacts such as project scope, communication matrix, risk register, escalation matrix, charter document, and detailed project plan - Ensure that new projects are incorporated into planning cycles (OP1, OP2, etc.) including business documents - Collaborate with Business Intelligence and Data Engineering as needed to develop sustainable reporting mechanisms for project success measures - Create a mechanism to gather feedback during the project lifecycle - Regularly communicate project status, issues, and risks, and gather updates from cross-functional teams - Assist customer teams in change management strategies to ensure successful change management process implementation - Provide on-call support which will require some nights and weekends. - Occasional business travel and travel to other company facilities will be required BASIC QUALIFICATIONS - 3+ years of program or project management experience - 2+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Workforce Management experience (Forecasting, Scheduling, Real Time Management) required - Ability to perform many concurrent assignments and determine the need for changing priorities - Commitment to customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in requirement gathering and ability to write clear and detailed requirement document - Exceptional organizational skills and influencing and leadership skills - 3+ years experience in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Oral and written communication skills are required in order to provide appropriate customer support and interaction - Quantitative and analytical skills; experience with advanced use of Excel and using statistical analysis applications. - Speaking-listening-writing skills, attention to details, proactive self-starter - Proven ability to work in a dynamic, ambiguous environment - Experience with automatic contact routing, VoIP and any contact center case management tools. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business Unit: Risk Career Direction : Utilising our Data Role Focus: Risk & Financial Modelling Peer Group : Leaders and Specialists (A) Salary range: £32,800 - £41,000 per annum Location: UK, Remote Contract type : Permanent, full-time Our Team We have an exciting opportunity in our IFRS 9 and Stress Testing team in Model Risk & Analytics. The Model Monitoring Senior Analyst is a key role in the maintenance and performance monitoring of VMUK's suite of IFRS 9, macro-economic and stress testing models, which are used to forecast loan loss provisions and capital requirements under a range of scenarios, including regulatory stress tests. The role holder will have the opportunity to work across a broad range of models spanning retail and business asset classes and drive business insight. Additionally, the role involves supporting model calibrations, IFRS 9 monitoring, macroeconomic monitoring, and presenting findings to stakeholders. What you'll be doing Monitor and support the suite of IFRS 9, stress testing models and macroeconomic models across Retail and Business portfolios, including IRB and IFRS 9 modelling environments. Develop and maintain Management Information (MI) dashboards in Power BI to track model performance and outcomes. Liaise with the model development team to understand and implement MI requirements. Capture requirements and gather feedback from stakeholders to ensure MI meets business needs. Present findings and insights to governance committees and other stakeholders. Focus on continuous improvement by identifying and addressing model performance issues and embedding learnings from evolving business and regulatory requirements. Collaborate closely with credit risk modelling, finance, and business teams to obtain insights and feedback for the management of the credit stress testing models. Support the operational/delivery arm of the credit stress testing team in relation to model usage. We need you to have Good knowledge of IFRS 9, stress testing frameworks and macroeconomic model methodologies across a range of Retail and Business credit portfolios, with a strong understanding of model usage. Strong experience in model monitoring and development, ideally using Power BI, SAS and R. Proficiency in developing and maintaining Management Information (MI) dashboards, preferably in Power BI. Excellent analytical ability to solve complex problems, with a keen attention to detail. Strong communication skills to effectively convey complex methodologies, processes, and outputs to colleagues with varying levels of subject matter expertise. Ability to liaise with model development teams to understand and implement MI requirements, capture stakeholder feedback, and present findings to governance committees. It's a bonus if you have but not essential Python experience Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jul 28, 2025
Full time
Business Unit: Risk Career Direction : Utilising our Data Role Focus: Risk & Financial Modelling Peer Group : Leaders and Specialists (A) Salary range: £32,800 - £41,000 per annum Location: UK, Remote Contract type : Permanent, full-time Our Team We have an exciting opportunity in our IFRS 9 and Stress Testing team in Model Risk & Analytics. The Model Monitoring Senior Analyst is a key role in the maintenance and performance monitoring of VMUK's suite of IFRS 9, macro-economic and stress testing models, which are used to forecast loan loss provisions and capital requirements under a range of scenarios, including regulatory stress tests. The role holder will have the opportunity to work across a broad range of models spanning retail and business asset classes and drive business insight. Additionally, the role involves supporting model calibrations, IFRS 9 monitoring, macroeconomic monitoring, and presenting findings to stakeholders. What you'll be doing Monitor and support the suite of IFRS 9, stress testing models and macroeconomic models across Retail and Business portfolios, including IRB and IFRS 9 modelling environments. Develop and maintain Management Information (MI) dashboards in Power BI to track model performance and outcomes. Liaise with the model development team to understand and implement MI requirements. Capture requirements and gather feedback from stakeholders to ensure MI meets business needs. Present findings and insights to governance committees and other stakeholders. Focus on continuous improvement by identifying and addressing model performance issues and embedding learnings from evolving business and regulatory requirements. Collaborate closely with credit risk modelling, finance, and business teams to obtain insights and feedback for the management of the credit stress testing models. Support the operational/delivery arm of the credit stress testing team in relation to model usage. We need you to have Good knowledge of IFRS 9, stress testing frameworks and macroeconomic model methodologies across a range of Retail and Business credit portfolios, with a strong understanding of model usage. Strong experience in model monitoring and development, ideally using Power BI, SAS and R. Proficiency in developing and maintaining Management Information (MI) dashboards, preferably in Power BI. Excellent analytical ability to solve complex problems, with a keen attention to detail. Strong communication skills to effectively convey complex methodologies, processes, and outputs to colleagues with varying levels of subject matter expertise. Ability to liaise with model development teams to understand and implement MI requirements, capture stakeholder feedback, and present findings to governance committees. It's a bonus if you have but not essential Python experience Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
As part of Control Risks' 24/7/365 global security operations capability, this role will work with the Global Head of Operations to lead the UK based 24/7 Global Risk and Operations Center ("G-ROC") team using OSINT and proprietary technology to monitor for adverse events that could impact our clients. The role will be responsible for delivering Control Risks 24/7 service which combines best-in-class technology and a dedicated team of security/intelligence professionals, bolstered by direct access to hundreds of world-class subject matter experts worldwide. The role will also aid in responding to a portfolio consisting of the Subscriptions, Experts, Security Incident Response (SIR) and other programs. They will mentor and lead the G-ROC's risk consultants, analysts and researchers; support a cadre of senior-level case managers across every Control Risks region and department; and supervise a high volume of work performed by various teams on complex, sensitive assignments where required. The role will also serve as the lead in first-level coordination for the firm's evacuation response and other crisis management operations throughout the world for client and internal personnel. Beyond managing current operations, the job purpose also includes identifying, planning and executing initiatives to improve the systems and processes necessary to grow the offering, improve quality and achieve scale. The individual will also act as a leader in Control Risks ONE business development initiatives globally. This role requires 5 Days per week in the London Office-Near London Bridge. What You'll Do: Leads the Control Risks ONE UK G-ROC team of risk consultants and researchers to advise on, monitor for, and respond to events that may adversely impact Control Risks clients. Responsible for the overall quality of service delivered to clients by the UK's G-ROC's risk consultants, managing overall standards of quality through KPIs. Manage a team of risk consultants and researchers in the UK's G-ROC. Responsible for staffing and all scheduling requirements. Create, implement, and manage continuous improvements to SOPs to ensure team's efficiency and quality client-centric support. Coordinate with other Control Risks operations center teams, personnel, and clients to identify and coordinate responses to risks and crises that may negatively impact operations or personnel at global, regional, and/or local levels. Manage senior level client interaction and serve as an escalation point for client concerns and requests. Serve as a primary liaison between Control Risks ONE and internal crisis management leads / evacuations coordinators. Ensure continuous training, cross-training, and upskilling of the G-ROC team. Work across regional and functional boundaries and influence the performance of temporarily assigned team members at every level of the organization, from associate consultants to partners on response cases involving analytical, security, investigative and cyber-based solutions, acting as a case manager responding to various client requirements. Regularly engage with senior executives from client organizations in crisis - apply in-depth knowledge of Control Risks' full-range of capabilities (as well as the people who deliver them) to design and employ solutions that are both relevant and compliant with exacting program parameters. Ensure that Control Risks ONE risk consultants are fully trained and equipped to conduct case triage and deliver initial support to all relevant programs and clients, maintaining high operational standards and service excellence. Regularly engage in business development activity across Control Risks ONE and Subscriptions. Who You Are: 7+ years of experience with a diversified global risk consultancy or equivalent government or military service 3-5 years of leadership and management experience, successfully overseeing and guiding medium-sized teams in dynamic and high-stakes environments. Experience in managing operations and response efforts for incidents involving global security threat, for example: evacuations, armed conflict, travel security, executive protection Ability to deal effectively with others to collect, evaluate and organize pertinent facts and employ multi-disciplinary analysis with and without systems support. Demonstrable understanding of and experience with corporate security and security consulting. Experience in managing and resolving crises related to physical security, travel risks, evacuations, armed conflict, and other high-risk incidents. 5+ years of client-facing experience, delivering and/or developing business at the senior-executive level. 5+ years of experience managing remote, multi-cultural teams consisting of senior personnel across multiple geographic regions. Essential Bachelor's degree. Ability to work outside of normal business hours in response to client and internal requirements. Excellent presentation and communication skills - ability to communicate confidently and competently with executive-level audiences representing different functional areas and industries. Excellent writing skills - ability to write or edit reports intended for executive-level readers. Ability to work well under pressure and meet tight deadlines, while effectively juggling competing demands, prioritizing appropriately and overseeing multiple tasks simultaneously. Strong interpersonal and organizational skills. Preferred Skills and certifications in one or more of the following areas: Information Security, Business Continuity, Crisis Management, Physical Security such as ASIS CPP. Master's degree in security studies or relevant course. Management experience with high-performing teams. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status" If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Jul 28, 2025
Full time
As part of Control Risks' 24/7/365 global security operations capability, this role will work with the Global Head of Operations to lead the UK based 24/7 Global Risk and Operations Center ("G-ROC") team using OSINT and proprietary technology to monitor for adverse events that could impact our clients. The role will be responsible for delivering Control Risks 24/7 service which combines best-in-class technology and a dedicated team of security/intelligence professionals, bolstered by direct access to hundreds of world-class subject matter experts worldwide. The role will also aid in responding to a portfolio consisting of the Subscriptions, Experts, Security Incident Response (SIR) and other programs. They will mentor and lead the G-ROC's risk consultants, analysts and researchers; support a cadre of senior-level case managers across every Control Risks region and department; and supervise a high volume of work performed by various teams on complex, sensitive assignments where required. The role will also serve as the lead in first-level coordination for the firm's evacuation response and other crisis management operations throughout the world for client and internal personnel. Beyond managing current operations, the job purpose also includes identifying, planning and executing initiatives to improve the systems and processes necessary to grow the offering, improve quality and achieve scale. The individual will also act as a leader in Control Risks ONE business development initiatives globally. This role requires 5 Days per week in the London Office-Near London Bridge. What You'll Do: Leads the Control Risks ONE UK G-ROC team of risk consultants and researchers to advise on, monitor for, and respond to events that may adversely impact Control Risks clients. Responsible for the overall quality of service delivered to clients by the UK's G-ROC's risk consultants, managing overall standards of quality through KPIs. Manage a team of risk consultants and researchers in the UK's G-ROC. Responsible for staffing and all scheduling requirements. Create, implement, and manage continuous improvements to SOPs to ensure team's efficiency and quality client-centric support. Coordinate with other Control Risks operations center teams, personnel, and clients to identify and coordinate responses to risks and crises that may negatively impact operations or personnel at global, regional, and/or local levels. Manage senior level client interaction and serve as an escalation point for client concerns and requests. Serve as a primary liaison between Control Risks ONE and internal crisis management leads / evacuations coordinators. Ensure continuous training, cross-training, and upskilling of the G-ROC team. Work across regional and functional boundaries and influence the performance of temporarily assigned team members at every level of the organization, from associate consultants to partners on response cases involving analytical, security, investigative and cyber-based solutions, acting as a case manager responding to various client requirements. Regularly engage with senior executives from client organizations in crisis - apply in-depth knowledge of Control Risks' full-range of capabilities (as well as the people who deliver them) to design and employ solutions that are both relevant and compliant with exacting program parameters. Ensure that Control Risks ONE risk consultants are fully trained and equipped to conduct case triage and deliver initial support to all relevant programs and clients, maintaining high operational standards and service excellence. Regularly engage in business development activity across Control Risks ONE and Subscriptions. Who You Are: 7+ years of experience with a diversified global risk consultancy or equivalent government or military service 3-5 years of leadership and management experience, successfully overseeing and guiding medium-sized teams in dynamic and high-stakes environments. Experience in managing operations and response efforts for incidents involving global security threat, for example: evacuations, armed conflict, travel security, executive protection Ability to deal effectively with others to collect, evaluate and organize pertinent facts and employ multi-disciplinary analysis with and without systems support. Demonstrable understanding of and experience with corporate security and security consulting. Experience in managing and resolving crises related to physical security, travel risks, evacuations, armed conflict, and other high-risk incidents. 5+ years of client-facing experience, delivering and/or developing business at the senior-executive level. 5+ years of experience managing remote, multi-cultural teams consisting of senior personnel across multiple geographic regions. Essential Bachelor's degree. Ability to work outside of normal business hours in response to client and internal requirements. Excellent presentation and communication skills - ability to communicate confidently and competently with executive-level audiences representing different functional areas and industries. Excellent writing skills - ability to write or edit reports intended for executive-level readers. Ability to work well under pressure and meet tight deadlines, while effectively juggling competing demands, prioritizing appropriately and overseeing multiple tasks simultaneously. Strong interpersonal and organizational skills. Preferred Skills and certifications in one or more of the following areas: Information Security, Business Continuity, Crisis Management, Physical Security such as ASIS CPP. Master's degree in security studies or relevant course. Management experience with high-performing teams. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status" If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Sr. Program Manager, Storewalk, Retail Business Services, RBS Storewalk Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the widest of selection at low price that drives Amazon's flywheel. The vision of Retail Business Services (RBS) Organization at Amazon is to accelerate Amazon's flywheel by improving customer experience and enabling our Selling Partners (SPs) to grow their business with Amazon. RBS provides catalog augmentation and correction technologies for the Amazon selling community. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. RBS is looking for a Senior Program Manager who can work at all levels of detail to accomplish team/organization goals, to lead our 'Storewalk+' service offering. The Storewalk+ business unit within RBS provides our Customers with next generation buying experience by improving their end-to-end experience on our retail shopping platform. Unlike conventional research approaches, it mimics customer's shopping journey to discover and eliminate defects that adversely impact customer's buying experience. Overall, Storewalk+ is designed to delight customers with a seamless decision-making in buying and thereby improving the net conversion for Amazon Key job responsibilities As a Senior Program Manager, you will: 1) Own vision and definition for the Program and Service expansion 2) Own Planning, Forecasting and OP contributions 3) Set and measure goals for the storewalk team responsible for identifying root-causes responsible for significant customer drop-offs across the purchase journey 4) Be responsible for end-to-end storewalk execution, engagement with category L7/L8s for root-cause validation & collaboration with Storewalk+ Solutioning POD leaders. 5) Define the clear requirement of specific business use cases for tech product mgr. 6) Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery. 7) Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation. 8) Own the service's execution strategy. 9) Develop strategies to mitigate risk. 10) Be responsible for all communication to Leadership ( Flash updates, WBR, QBR, LT Deep dives). BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Sr. Program Manager, Storewalk, Retail Business Services, RBS Storewalk Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the widest of selection at low price that drives Amazon's flywheel. The vision of Retail Business Services (RBS) Organization at Amazon is to accelerate Amazon's flywheel by improving customer experience and enabling our Selling Partners (SPs) to grow their business with Amazon. RBS provides catalog augmentation and correction technologies for the Amazon selling community. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. RBS is looking for a Senior Program Manager who can work at all levels of detail to accomplish team/organization goals, to lead our 'Storewalk+' service offering. The Storewalk+ business unit within RBS provides our Customers with next generation buying experience by improving their end-to-end experience on our retail shopping platform. Unlike conventional research approaches, it mimics customer's shopping journey to discover and eliminate defects that adversely impact customer's buying experience. Overall, Storewalk+ is designed to delight customers with a seamless decision-making in buying and thereby improving the net conversion for Amazon Key job responsibilities As a Senior Program Manager, you will: 1) Own vision and definition for the Program and Service expansion 2) Own Planning, Forecasting and OP contributions 3) Set and measure goals for the storewalk team responsible for identifying root-causes responsible for significant customer drop-offs across the purchase journey 4) Be responsible for end-to-end storewalk execution, engagement with category L7/L8s for root-cause validation & collaboration with Storewalk+ Solutioning POD leaders. 5) Define the clear requirement of specific business use cases for tech product mgr. 6) Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery. 7) Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation. 8) Own the service's execution strategy. 9) Develop strategies to mitigate risk. 10) Be responsible for all communication to Leadership ( Flash updates, WBR, QBR, LT Deep dives). BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About the Role: Grade Level (for internal use): 12 The Head of Quality and Model Governance company plays a crucial role in ensuring the integrity and reliability of models and analytics processes. The role: This position is responsible for establishing and maintaining robust governance frameworks that will oversee the development, validation, and deployment of data models. By embedding quality control measures, you will help mitigate risks associated with inaccuracies and model failures, thereby enhancing decision-making processes. Additionally, your efforts in promoting best practices and continuous improvement in pricing and research / analytics contribute to the overall efficiency and our ability to deliver against our strategic objectives facing off against Operating Committee members to escalate risks along with implementing and driving change. What's in it for you: This role will support key activities and will have responsibilities such as: Lead the Commodity Insights division to develop a Model Governance and Model Risk framework for S&P Global that can be scaled across the Enterprise Appropriately scaling the build out of model governance principles that fosters a more robust modeling environment Design and implement a framework for quality measures and controls on End user computing models -EUC's within our price assessment business that can be built out within our research and analytics business Coordinating across various teams, including IT, modeling, and analytics, to support timely and effective implementation of remediation plans Supporting model review analysts and pricing quality team in successful identification of risk and scalable remediation plans emanating from the model reviews and review of price assessments Ensuring that the team is on time with key deliverables related to the model governance framework & pricing quality reviews Conducting analytical deep dives on models alongside model review analysts that identify risk within the existing modeling environment and mitigate that risk through scalable and enforceable remediation plans Demonstrate ability of working in an ever-changing environment utilizing AI tools to reduce risk and improve efficiency along with understanding the risks these tools represent Applying advanced statistical knowledge and programming skills to identify areas of key risk within model ecosystem Communicating review findings and remediation plans with senior leadership, and escalating where needed with senior leadership Linking known risks to existing ERM taxonomy for more informed decisions at the divisional level Utilizing project management skills to ensure key initiatives and deadlines are met in a timely manner and to a high quality Proactively flagging obstacles and risks to senior leadership for acceptable resolution, thereby ensuring a high quality of delivery Collaborating with colleagues within different divisions to integrate and centralize all modeling activity within division Developing a firmer understanding of commodities markets through analytical deep dives and leveraging existing expertise across various Commodity Insights teams to foster "effective challenge" of models Leading 2 teams of quantitative and analytical professionals in model governance and pricing quality What We're Looking For: Required Qualifications: Undergraduate degree required Quantitative mindset with a strong knowledge of advanced statistics, mathematics, econometrics, and programming, particularly Python, Matlab, SQL, Eviews, R, VBA and C++ Understanding about model risk and other regulatory standards, such as the Federal Reserve Board's SR11-7, or other relevant standards 10+ years' experience in application of model risk, or identification and application of other risk theorems Proactive in the identification of model risk items to senior leadership and in execution of key controls Ability to communicate effectively and clearly, both written and verbally, is essential given stakeholders that will be receiving and acting upon model review findings Demonstrate project management skills in the form of strong communication, planning and time management Able to lead with empathy and demonstrates a strong value towards teamwork Ability to provide clear instruction and manage various workflows and personalities for strong team cohesion and a high quality of work Organized with effective time management skills to ensure multiple streams of work are completed on time and to a high standard Strong interpersonal skills and ability to work with colleagues across a wide range of expertise and backgrounds. Building relationships is essential in this role. Foundational understanding of commodities markets and its drivers, as well as the identification of risk and application of mitigation Self-motivated with an eagerness to build upon this foundation knowledge through independent learning and interactions with experienced colleagues Strong lean / agile and curios mindset Preferred Qualifications: MSc degree preferred, or PhD in advanced statistics, econometrics, or mathematics Experience working within an End-user computing (EUC) environment Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $102,000 to $155,888. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here () . Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. (If US based applicant). UK applicants must possess the right to work in the UK. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. . click apply for full job details
Jul 28, 2025
Full time
About the Role: Grade Level (for internal use): 12 The Head of Quality and Model Governance company plays a crucial role in ensuring the integrity and reliability of models and analytics processes. The role: This position is responsible for establishing and maintaining robust governance frameworks that will oversee the development, validation, and deployment of data models. By embedding quality control measures, you will help mitigate risks associated with inaccuracies and model failures, thereby enhancing decision-making processes. Additionally, your efforts in promoting best practices and continuous improvement in pricing and research / analytics contribute to the overall efficiency and our ability to deliver against our strategic objectives facing off against Operating Committee members to escalate risks along with implementing and driving change. What's in it for you: This role will support key activities and will have responsibilities such as: Lead the Commodity Insights division to develop a Model Governance and Model Risk framework for S&P Global that can be scaled across the Enterprise Appropriately scaling the build out of model governance principles that fosters a more robust modeling environment Design and implement a framework for quality measures and controls on End user computing models -EUC's within our price assessment business that can be built out within our research and analytics business Coordinating across various teams, including IT, modeling, and analytics, to support timely and effective implementation of remediation plans Supporting model review analysts and pricing quality team in successful identification of risk and scalable remediation plans emanating from the model reviews and review of price assessments Ensuring that the team is on time with key deliverables related to the model governance framework & pricing quality reviews Conducting analytical deep dives on models alongside model review analysts that identify risk within the existing modeling environment and mitigate that risk through scalable and enforceable remediation plans Demonstrate ability of working in an ever-changing environment utilizing AI tools to reduce risk and improve efficiency along with understanding the risks these tools represent Applying advanced statistical knowledge and programming skills to identify areas of key risk within model ecosystem Communicating review findings and remediation plans with senior leadership, and escalating where needed with senior leadership Linking known risks to existing ERM taxonomy for more informed decisions at the divisional level Utilizing project management skills to ensure key initiatives and deadlines are met in a timely manner and to a high quality Proactively flagging obstacles and risks to senior leadership for acceptable resolution, thereby ensuring a high quality of delivery Collaborating with colleagues within different divisions to integrate and centralize all modeling activity within division Developing a firmer understanding of commodities markets through analytical deep dives and leveraging existing expertise across various Commodity Insights teams to foster "effective challenge" of models Leading 2 teams of quantitative and analytical professionals in model governance and pricing quality What We're Looking For: Required Qualifications: Undergraduate degree required Quantitative mindset with a strong knowledge of advanced statistics, mathematics, econometrics, and programming, particularly Python, Matlab, SQL, Eviews, R, VBA and C++ Understanding about model risk and other regulatory standards, such as the Federal Reserve Board's SR11-7, or other relevant standards 10+ years' experience in application of model risk, or identification and application of other risk theorems Proactive in the identification of model risk items to senior leadership and in execution of key controls Ability to communicate effectively and clearly, both written and verbally, is essential given stakeholders that will be receiving and acting upon model review findings Demonstrate project management skills in the form of strong communication, planning and time management Able to lead with empathy and demonstrates a strong value towards teamwork Ability to provide clear instruction and manage various workflows and personalities for strong team cohesion and a high quality of work Organized with effective time management skills to ensure multiple streams of work are completed on time and to a high standard Strong interpersonal skills and ability to work with colleagues across a wide range of expertise and backgrounds. Building relationships is essential in this role. Foundational understanding of commodities markets and its drivers, as well as the identification of risk and application of mitigation Self-motivated with an eagerness to build upon this foundation knowledge through independent learning and interactions with experienced colleagues Strong lean / agile and curios mindset Preferred Qualifications: MSc degree preferred, or PhD in advanced statistics, econometrics, or mathematics Experience working within an End-user computing (EUC) environment Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $102,000 to $155,888. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here () . Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. (If US based applicant). UK applicants must possess the right to work in the UK. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. . click apply for full job details
IIBA (International Institute of Business Analysis)
The Jisu team in the F&O Execution Technology group is looking for an experienced C++ developer to join our ultra-low latency direct market access team in London. As a Senior Lead Software Engineer in the Jisu team of F&O Execution Technology group, you will be participating in various stages of the SDLC of JPMorgan Electronic Trading services. In this role, you will design, develop, test, and productionize the functional requirements for Market Access and Risk Management systems. Job responsibilities: Delivering hands-on practical C++ experience delivering system design, application development, testing, and operational stability Demonstrating proficiency in C++ on Unix/Linux operating systems Using Python Scripting skills to automate day-to-day development and testing tasks Creating and automating Test Strategies/Test Plans based on functional Testing and non-functional requirements and Executing them Expertise in application, data and infrastructure architecture disciplines Strong computer science fundamentals such as multithreading, object-oriented development Working closely with various teams including Application Development, Business Analyst & Operations Required qualifications, capabilities, and skills Low Latency Design and Development: They have experience in designing and developing low latency applications using C++ and C Linux Environment: They have experience in configuring, testing, and integrating C++ applications into a Linux environment Experience with Low latency, high throughout Order Management system Preferred qualifications, capabilities, and skills BS degree, preferably in Computer Science / Engineering or similar degree. Design, develop, test, and support various Market Access trading and risk management module in C/C++ Working knowledge of Exchange protocols including FIX, SBE, Euronext , Xetra ETI etc. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 28, 2025
Full time
The Jisu team in the F&O Execution Technology group is looking for an experienced C++ developer to join our ultra-low latency direct market access team in London. As a Senior Lead Software Engineer in the Jisu team of F&O Execution Technology group, you will be participating in various stages of the SDLC of JPMorgan Electronic Trading services. In this role, you will design, develop, test, and productionize the functional requirements for Market Access and Risk Management systems. Job responsibilities: Delivering hands-on practical C++ experience delivering system design, application development, testing, and operational stability Demonstrating proficiency in C++ on Unix/Linux operating systems Using Python Scripting skills to automate day-to-day development and testing tasks Creating and automating Test Strategies/Test Plans based on functional Testing and non-functional requirements and Executing them Expertise in application, data and infrastructure architecture disciplines Strong computer science fundamentals such as multithreading, object-oriented development Working closely with various teams including Application Development, Business Analyst & Operations Required qualifications, capabilities, and skills Low Latency Design and Development: They have experience in designing and developing low latency applications using C++ and C Linux Environment: They have experience in configuring, testing, and integrating C++ applications into a Linux environment Experience with Low latency, high throughout Order Management system Preferred qualifications, capabilities, and skills BS degree, preferably in Computer Science / Engineering or similar degree. Design, develop, test, and support various Market Access trading and risk management module in C/C++ Working knowledge of Exchange protocols including FIX, SBE, Euronext , Xetra ETI etc. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
IIBA (International Institute of Business Analysis)
About the Role : Senior Lead Full Stack Software Engineer (Java+ React) S&P Global Ratings is looking for a highly motivated, enthusiastic and skilled senior lead developer to join Commercial Desktop team within Commercial Engineering , a team of technology professionals who define and execute the strategic roadmap for S&P Global Ratings Commercial team . The successful candidate will participate in the design and development of Commercial Desktop platform to help improve commercial workflows and overall productivity. The Team : Join the Rating Organization's Commercial Desktop Engineering Team, known for its expertise in commercial workflow s and various technology stacks. This team values knowledge sharing, collaboration, and a unified strategy to build S&P Ratings' Commercial Desktop platform. Members provide leadership, innovation, and articulate business value, contributing to a unique opportunity to evolve the platform. Responsibilities: Lead the development of innovative technology solutions for S&P Global Ratings products, utilizing state-of-the-art web applications and Java technologies. Design and develop complex web applications using React JS and Java, implementing microservices architecture to ensure high scalability and fault tolerance. Oversee the complete software development lifecycle (SDLC), encompassing architecture, design, development, and support of robust technology solutions. Drive the development team to create high-quality, high-performance, and scalable code that meets business objectives . Provide technical guidance and mentorship to junior developers, conducting code reviews and ensuring adherence to best practices and coding standards. Develop comprehensive technical design documents and conduct detailed technical walkthroughs to ensure clarity and alignment. Collaborate seamlessly with technical and non-technical stakeholders to facilitate effective communication and successful project delivery. Manage project timelines, deliverables, and resource allocation effectively. Utilize Docker for containerization of applications and manage deployment processes, ensuring continuous integration and continuous deployment (CI/CD) pipelines are in place. Proactively address and resolve production issues to maintain optimal system performance and reliability. Identify and resolve complex technical issues across the full stack, implementing solutions that enhance system reliability and performance. Engage actively in all scrum ceremonies, applying AGILE best practices to enhance team productivity and project outcomes. Mentor and work with a skilled team while shaping the future of our products What We're Looking For: Basic Required Qualifications: A minimum of 10 years of experience in technology, with a strong focus on application development and production support using ReactJS for frontend development and Spring frameworks for backend development. 2+ years of experience leading development teams, with a preference for direct people management. Extensive experience with ReactJS, Java, with a significant focus on developing concurrent and distributed systems. Advanced knowledge of user interface design and development using React, TypeScript, HTML5, XML, and CSS. Advanced expertise in Spring-based technologies such as Spring Boot. Proven experience in designing and implementing REST APIs and microservices-based solutions. Extensive hands-on experience in designing, developing, testing, and deploying complex projects successfully. Competence in writing unit and integration tests to ensure code quality and reliability. Proficiency in SQL with a solid understanding of data models; knowledge of Python is preferred. Working knowledge of AWS cloud services (e.g., EC2, ECS, Load Balancer, Security Group, Lambda, S3). Experience in DevOps development and deployment using Docker and containers. Proficiency in development environments such as IDEs, web & application servers, Git, Azure DevOps, and other modern development tools. Strong problem-solving skills with a solid understanding of software design fundamentals such as data structures and algorithms. Ability to collaborate effectively with product and UX teams to translate UI designs into functional solutions while maintaining high accessibility standards. Ability to design complex software systems, create technical documentation, and implement solutions effectively. Passionate, smart, and articulate developer Excellent analytical thinking, interpersonal, oral and written communication skills Good work ethic, self-starter, and results-oriented Additional Preferred Qualifications: Domain knowledge in Financial Industry and Capital Markets is a plus. Experience with Big Data technologies ( i.e. Kafka, Apache Spark, NOSQL) Knowledge of BI tools like Power BI, Microstrategy etc Exposure to Python and Scala Exposure to Salesforce ecosytem About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading . click apply for full job details
Jul 28, 2025
Full time
About the Role : Senior Lead Full Stack Software Engineer (Java+ React) S&P Global Ratings is looking for a highly motivated, enthusiastic and skilled senior lead developer to join Commercial Desktop team within Commercial Engineering , a team of technology professionals who define and execute the strategic roadmap for S&P Global Ratings Commercial team . The successful candidate will participate in the design and development of Commercial Desktop platform to help improve commercial workflows and overall productivity. The Team : Join the Rating Organization's Commercial Desktop Engineering Team, known for its expertise in commercial workflow s and various technology stacks. This team values knowledge sharing, collaboration, and a unified strategy to build S&P Ratings' Commercial Desktop platform. Members provide leadership, innovation, and articulate business value, contributing to a unique opportunity to evolve the platform. Responsibilities: Lead the development of innovative technology solutions for S&P Global Ratings products, utilizing state-of-the-art web applications and Java technologies. Design and develop complex web applications using React JS and Java, implementing microservices architecture to ensure high scalability and fault tolerance. Oversee the complete software development lifecycle (SDLC), encompassing architecture, design, development, and support of robust technology solutions. Drive the development team to create high-quality, high-performance, and scalable code that meets business objectives . Provide technical guidance and mentorship to junior developers, conducting code reviews and ensuring adherence to best practices and coding standards. Develop comprehensive technical design documents and conduct detailed technical walkthroughs to ensure clarity and alignment. Collaborate seamlessly with technical and non-technical stakeholders to facilitate effective communication and successful project delivery. Manage project timelines, deliverables, and resource allocation effectively. Utilize Docker for containerization of applications and manage deployment processes, ensuring continuous integration and continuous deployment (CI/CD) pipelines are in place. Proactively address and resolve production issues to maintain optimal system performance and reliability. Identify and resolve complex technical issues across the full stack, implementing solutions that enhance system reliability and performance. Engage actively in all scrum ceremonies, applying AGILE best practices to enhance team productivity and project outcomes. Mentor and work with a skilled team while shaping the future of our products What We're Looking For: Basic Required Qualifications: A minimum of 10 years of experience in technology, with a strong focus on application development and production support using ReactJS for frontend development and Spring frameworks for backend development. 2+ years of experience leading development teams, with a preference for direct people management. Extensive experience with ReactJS, Java, with a significant focus on developing concurrent and distributed systems. Advanced knowledge of user interface design and development using React, TypeScript, HTML5, XML, and CSS. Advanced expertise in Spring-based technologies such as Spring Boot. Proven experience in designing and implementing REST APIs and microservices-based solutions. Extensive hands-on experience in designing, developing, testing, and deploying complex projects successfully. Competence in writing unit and integration tests to ensure code quality and reliability. Proficiency in SQL with a solid understanding of data models; knowledge of Python is preferred. Working knowledge of AWS cloud services (e.g., EC2, ECS, Load Balancer, Security Group, Lambda, S3). Experience in DevOps development and deployment using Docker and containers. Proficiency in development environments such as IDEs, web & application servers, Git, Azure DevOps, and other modern development tools. Strong problem-solving skills with a solid understanding of software design fundamentals such as data structures and algorithms. Ability to collaborate effectively with product and UX teams to translate UI designs into functional solutions while maintaining high accessibility standards. Ability to design complex software systems, create technical documentation, and implement solutions effectively. Passionate, smart, and articulate developer Excellent analytical thinking, interpersonal, oral and written communication skills Good work ethic, self-starter, and results-oriented Additional Preferred Qualifications: Domain knowledge in Financial Industry and Capital Markets is a plus. Experience with Big Data technologies ( i.e. Kafka, Apache Spark, NOSQL) Knowledge of BI tools like Power BI, Microstrategy etc Exposure to Python and Scala Exposure to Salesforce ecosytem About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading . click apply for full job details
IIBA (International Institute of Business Analysis)
The Low-latency technology group is looking for an experienced Software Engineer and Integration specialist with experience in equities markets, connectivity, systems integration and automation to join our JISU COB team in London. The JISU COB Team is responsible for project delivery, including business analysis, project management, client onboarding, release management and plant management. In addition, the role will focus on streamlining end-to-end deliveries through automation of manual tasks and process improvement. Responsibilities: You will participate in cross-functional requirements and implementation discussions to review the impact of application changes Work with business and product teams to prioritize and communicate status and progress toward daily and weekly deliverables Participate in estimating the effort and timelines for delivery Develop functionality Implement end-to-end setup for clients in the low-latency setup including rollout to production, and post-release checks Ensure comprehensive integration testing coverage exists by understanding the test scope and approach Spear-head automation and streamlining of deliveries working with Application Development and Business Analyst teams Partner with Application Development and Business Analyst teams to participate in solution design and ensure testability of functions and application Present and/or escalate project and technical needs Excellent knowledge of S/W and H/W Client onboarding on Linux servers Ensure quality delivery and stability Required Qualifications, Capabilities, and Skills: Self-motivated, self-directed, and thrive in a fast-paced and high-visibility work environment. Experience in equities, trading technologies, Financial Information eXchange (FIX) Experience in Linux, Networks, FPGAs, Python, Shell scripting and other programming languages. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 28, 2025
Full time
The Low-latency technology group is looking for an experienced Software Engineer and Integration specialist with experience in equities markets, connectivity, systems integration and automation to join our JISU COB team in London. The JISU COB Team is responsible for project delivery, including business analysis, project management, client onboarding, release management and plant management. In addition, the role will focus on streamlining end-to-end deliveries through automation of manual tasks and process improvement. Responsibilities: You will participate in cross-functional requirements and implementation discussions to review the impact of application changes Work with business and product teams to prioritize and communicate status and progress toward daily and weekly deliverables Participate in estimating the effort and timelines for delivery Develop functionality Implement end-to-end setup for clients in the low-latency setup including rollout to production, and post-release checks Ensure comprehensive integration testing coverage exists by understanding the test scope and approach Spear-head automation and streamlining of deliveries working with Application Development and Business Analyst teams Partner with Application Development and Business Analyst teams to participate in solution design and ensure testability of functions and application Present and/or escalate project and technical needs Excellent knowledge of S/W and H/W Client onboarding on Linux servers Ensure quality delivery and stability Required Qualifications, Capabilities, and Skills: Self-motivated, self-directed, and thrive in a fast-paced and high-visibility work environment. Experience in equities, trading technologies, Financial Information eXchange (FIX) Experience in Linux, Networks, FPGAs, Python, Shell scripting and other programming languages. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join us as Backend Software Developer to design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. To be successful as a as Backend Software Developer, you should have the following skills/experience: UI Development experience using React as the Front End Working knowledge of REST API development via Sprint Boot using Java. Experience in SQL development. Some other highly valued skills may include: Understanding of/experienced with DevOps tools - Gitlab, Bitbucket, Jenkins, SonarQube, Nexus. Technical, analytical and problem-solving skills, with the ability to be proactive, a team player and a can-do attitude. Strong written and verbal communication skills to technical and non-technical colleagues. Any knowledge of Camunda as an orchestration tool will be beneficial. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 28, 2025
Full time
Join us as Backend Software Developer to design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. To be successful as a as Backend Software Developer, you should have the following skills/experience: UI Development experience using React as the Front End Working knowledge of REST API development via Sprint Boot using Java. Experience in SQL development. Some other highly valued skills may include: Understanding of/experienced with DevOps tools - Gitlab, Bitbucket, Jenkins, SonarQube, Nexus. Technical, analytical and problem-solving skills, with the ability to be proactive, a team player and a can-do attitude. Strong written and verbal communication skills to technical and non-technical colleagues. Any knowledge of Camunda as an orchestration tool will be beneficial. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
