Senior Facilities Coordinator

  • Thames Reach Charity
  • Jul 28, 2025
Full time Trades & Services

Job Description

Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as the Senior Facilities Coordinator, we will make the best use of all your understanding, compassion and commitment

About us

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No,but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

About this role

We are looking for a Senior Facilities Coordinator to join the Facilities team.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

  • Manage the facilities and reception related responsibilities at the Employment Academy
  • Manage room bookings, coordinate contractor visits, and arrange building repairs.
  • Oversee building safety inspections and ensure ongoing health and safety compliance.
  • Promote and coordinate the hire of office/event spaces, including advertising and hosting viewings.
  • Handle venue setup for events, manage customer feedback, and support tenants renting office space in the building.
  • Supervise and motivate team members while collaborating with internal teams and external partners.

You will have:

  • Experience of providing a high standard of service in relation to facilities and buildings.
  • Excellent prioritisation and multitasking skills.
  • Ability to promote the Employment Academy in terms of rooms for hire and engaging with potential tenants, businesses, and community groups to meet budget.
  • Good health, safety and risk experience and willingness to gain formal qualifications.
  • Experience of working with different stakeholders and meeting their requirements.
  • Experience of providing line management.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

  • Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
  • Pension - we contribute 6.5% to your pension when you contribute 1.5%.
  • Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
  • Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
  • Life assurance - four times your annual salary and critical illness cover.
  • Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.