95 jobs found

Director Sales and Account management page is loaded Director Sales and Account management Apply locations Richmond, England, United Kingdom Sweden Remote_37.5 Sweden Remote_40 time type Full time posted on Posted 18 Days Ago job requisition id JR106419 Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. We are seeking a strategic and commercially driven Director of Sales to lead and grow one of Sabre's largest and most important OTA partnerships. As a key member of the EMEA OTA leadership team, you will be responsible for defining and executing the long-term strategy for our EMEA online business, ensuring strong commercial performance and deeper technology collaboration. This role requires a senior leader who can operate in a matrixed, fast-moving tech environment, guiding a cross-functional team to deliver a product-led, partner-focused organization. The successful candidate will be responsible for delivering on air distribution goals, while also identifying new ways to expand the partnership across additional business lines, digital platforms and regions. Critically, this role requires a deep understanding of Air Distribution and Travel Technology, with a clear vision for how Sabre, as a leading GDS, can unlock greater value for Large international OTAs by leveraging both current capabilities and future technologies in our roadmap. The ideal candidate will also be savvy in structuring and negotiating complex commercial agreements, including financial models that reflect shared value creation, and bring the executive presence needed to build trusted, strategic relationships with senior leaders both internally and within large OTA's. Responsibilities: Define and lead the commercial strategy for Sabre's partnerships, focused on air distribution while identifying opportunities across adjacent business lines (e.g., fintech, product ). Drive commercial results through revenue growth, new product adoption, and value creation aligned to business objectives. Champion a product-led sales strategy, aligning Sabre's evolving technology roadmap, including NDC and future-ready capabilities, to the OTA's needs and growth plans. Serve as the senior commercial point of contact for customers executive team, building trust-based relationships and influencing long-term strategy by understanding their goals and KPIs Identify and communicate how GDS technology and innovation (such as NDC, merchandising, automation, and data intelligence) can solve complex partner challenges and differentiate Sabre in the market. Lead and develop a high-performing, cross-functional team (Sales, Technical Sales Support, Consulting), fostering a culture of accountability and continuous improvement, and coach the team that will ensure sales effectiveness methodology is institutionalized. Ensure the adoption of sales effectiveness methodologies (e.g., Salesforce, Strategic Selling) across the team to drive consistent performance and accurate forecasting leading to guidance and leadership to Sales and Technical Sales Support teams Collaborate cross-functionally with product, engineering, marketing, and global sales to ensure full alignment between commercial goals and technical delivery. Lead or support the structuring and negotiation of complex partnership agreements, including commercial terms and multi-layered financial models while also managing the forecast and P&L Assess current ways of working and identify opportunities for improvement as well as creativity to propose business solutions that add value in conjunction Provide market intelligence and competitor insights to Strategic Planning, contributing to proactive business strategies. Coordinate with regional and global counterparts (EMEA, NAM, APAC) to scale success, share best practices, and support Sabre's global OTA growth strategy Demonstrate a deep understanding of the industry ecosystem, customer ownership structures, personas and future strategies. Candidate Profile: 5 years of progressive Senior Leadership and Sales experience, preferably with a software services, IT or professional services company Extensive commercials experience with strong Airline supply and/or online retailing experience Ability to lead complex negotiations Large complex account management or new sales driven commercials roles (> 5 years) or Online travel agency experience (> 5 years) Strong knowledge of Web services, GDS functionalities, infrastructure (nice to have) Expertise in both the strategic and tactical aspects of leading the account management function with ability to build and maintain strong relationships internally and externally Extensive understanding of the Airline supply and online market landscape including competitive information, key trends, opportunities and threats. Proven ability of influencing cross-functional teams within a matrix organization Strategic thinker with strong commercial acumen A graduate degree or MBA / Masters would be an advantage Key Skills: Airline supply/GDS Knowledge Ecommerce /OTA Knowledge Complex Value-based Negotiation Strategic analysis & planning Financial analysis Multinational / Multi Cultural Team management Coaching Skills We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI-driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI-enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast-paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Recruiter to join our talent acquisition team on a 12 month contract to help hire the exceptional talent that will power the technology behind Fin. In this role, you'll be a trusted partner to candidates, ensuring they have a positive and engaging experience throughout the hiring process. What will I be doing? Build and manage strong candidate pipelines through creative sourcing, screening, and engaging outreach. Partner closely with hiring managers to deeply understand role requirements and drive a seamless hiring process. Use data-driven insights to continuously improve and refine recruiting strategies. Lead structured interview panel meetings and debriefs to ensure high-quality hiring decisions. Master our recruiting tools and systems, leveraging automation and AI where possible Manage the full candidate lifecycle-from first contact to offer acceptance-ensuring a world-class candidate experience. Stay up to date with the latest industry trends, emerging technologies, and best practices in technical recruiting. Represent Intercom's mission, vision, and values with professionalism and authenticity. What skills do I need? 2+ years of technical recruiting experience, ideally in a fast-paced, high-growth environment. Strong ability to source and attract top engineering talent through multiple channels. Solid understanding of the global technical hiring landscape, particularly in Ireland. Excellent multitasking skills-you can balance multiple roles, collaborate with different teams, and keep the hiring process moving smoothly. Exceptional communication and interpersonal skills-you build trust and strong relationships with both candidates and stakeholders. Strong analytical and problem-solving abilities-you use data to guide decision-making and improve recruiting processes. Experience with LinkedIn, Twitter, GitHub, and other networking platforms to connect with top talent. A proactive, growth-oriented mindset-you take initiative, learn quickly, and are excited to level up your recruiting craft. Availability to be onsite at our Dublin office (Stephen's Green) for at least 2 days per week. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world-class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast-moving environment, we'd love to hear from you Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select

Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 29k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom's Fin AI while maintaining rigorous performance standards across our contractor network. You'll build systems and processes that transform support from a traditional cost center into our revenue driver in the Shopify ecosystem. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the CEO with full ownership of our support technology stack and contractor performance optimization. This is not a traditional people management role - it's a performance engineering position focused on systems, metrics, and results. Our app store reviews are our lifeblood - every support interaction is a revenue opportunity. You'll work collaboratively with our Growth team to systematically engineer these touchpoints for maximum 5-star review generation, directly impacting our growth trajectory and market dominance. As the architect of our support transformation, you'll build technology-driven systems that achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove "epic customer support isn't a cost center - it's our growth engine." Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency optimization while maintaining uncompromising service quality standards Implement data-driven QA frameworks with automated monitoring and real-time performance tracking Establish scalable, technology-first processes that reduce dependency on human intervention Optimize Shopify App Store review generation through systematic touchpoint engineering Create and monitor aggressive performance metrics that drive continuous optimization Technology Optimisation Drive continuous AI resolution rate improvements through advanced technology implementation including Intercom platform, Fin AI, and other automation solutions. Architect comprehensive knowledge management systems and collaborate with our Support Automation Engineer to build custom integrations that maximize efficiency and minimize manual intervention. Contractor Performance Management Maintain rigorous performance standards across our globally distributed contractor network. Implement robust monitoring frameworks with clear metrics, establish contractor specialization tracks, and drive performance-based selection and retention aligned with measurable outcomes. Shopify App Store Optimization & Growth Maintain our position in the Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios : Workload/contractor performance improvements through technology optimization Reviews/Agent Ratio : Ownership of this critical metric that ties support performance directly to business growth AI Resolution Rate : Drive continuous improvement in automated resolution efficiency Performance Standards Compliance: Contractor network adherence to established quality benchmarks Cost Per Resolution : Technology-driven efficiency improvements What You'll Bring Must-Haves Demonstrable experience of performance-driven leadership in SaaS or e-commerce environments Track record of scaling high-performance contractor networks with measurable results Experience implementing and optimising AI-powered solutions Strong understanding of support metrics and performance optimisation Technical knowledge of CSS, HTML, and JavaScript (beginner level accepted) Experience with knowledge base management and optimisation Strong communication and change management skills Data-driven approach to problem-solving and decision-making Nice-to-Haves Experience in e-commerce environment Understanding of API integrations and system connectivity Understanding of Shopify ecosystem Background in support transformation or restructuring Experience with distributed team management Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £80-90k DOE + Monthly Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.

Services AI Data Solution Principal (Services Technical PreSales), based London Job Summary: The Services AI Data Solutions Principal is a customer-facing, technical presales leader responsible for driving Dell Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams. This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits simultaneously across a diverse customer set. Key Responsibilities: Sales Motion & Business Development Lead technical presales engagements across multiple concurrent customer opportunities. Lead the development of services proposals in collaboration with other Dell teams and customer stakeholders. Facilitate consultative workshops with customers to; Understand key customer challenges and position Dell Technologies services value Translate business requirements into actionable proposals with outcomes aligned to measurable business outcomes. Confidently communicate vision and value proposition to technical and executive audiences Serve as the accountable technical SME driving deal progression, revenue attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation. Build and maintain a strong personal network across Dell's global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success. Customer Engagement & Executive Communication Lead consultative discovery workshops with business and technical executives to identify AI/Data/GenAI solution opportunities and strategies. Workes with other technical PreSales teams to translate business objectives into actionable technical architectures and service proposals. Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholder management skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. Apply knowledge of GenAI-specific data ingestion, vector store integration, RAG pipelines, agentic frameworks, and multi-modal data management. Collaborate on AI platform designs leveraging Dell's product and partner ecosystem e.g. NVAIE, Run.ai, H2O.ai, ClearML, OpenShift, etc. Provide expert guidance on modern data stack components: data quality, metadata management, observability, data products, feature stores, with governance and Dell's maturity model frameworks. Stay current on emerging AI and associated Data Management technologies. Actively contribute field feedback to Dell's product management and service development teams to shape evolving offerings. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Required Qualifications: Bachelor's degree in Computer Science Analytics, Information Systems, Engineering, or equivalent experience. Typically 15+ years of enterprise consulting, presales, or technical solution development experience Typically 5+ years of experience designing and delivering AI/ML solutions with extensive emphasis on data integration, data pipelines, and data platform architectures. Typically 4+ years in a quota-carrying technical presales, client partner, or solution principal role. Experience supporting sales forecasting, pipeline management, deal structuring, and sales coaching. Familiarity with AI/ML and Data Management frameworks and tools (TensorFlow, PyTorch, Keras, Spark, Databricks etc.) Experience in on-premise data center infrastructures relevant to AI/ML, Data and Data Management Strong cross-functional leadership and internal stakeholder management skills. Exceptional presentation, proposal development, and executive storytelling capabilities. Ability to travel regionally up to 50%. Desirable Requirements Master's degree or equivalent advanced technical/business training. Experience implementing AI governance, model management, and AI risk frameworks in a consultative setting and related process framework. Familiarity with Dell product portfolio, including Dell NVIDIA AI Factory, PowerScale, ObjectScale, Dell Data Lakehouse. Familiarity with Dell services sales methodologies and governance models. Experience working with large enterprise, healthcare, manufacturing, energy, federal, or regulated industries. Understanding of security, DevSecOps, and hybrid/multi-cloud architectures. Negotiation, facilitation, and conflict resolution skills. Who we are: We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 17th July 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270069

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for a hungry and ambitious sales person to join theIntercom sales team in EMEA.As a Commercial Relationship Manager, you will be a key member of the team leading the growth of our existing business.We're building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire.In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? You'll own and act as the main point of contact for a book of business Your goal will be to drive net growth within that book You'll hunt and work expansion opportunities within that book You'll run a proactive and effective renewal process You'll forecast and plan pacing throughout each month and quarter You'll partner with a CSM and SE to ensure the long term success of your book 2-3 years experience in a B2B closing role 2+ years of SaaS experience Ability to discover pain and articulate potential solutions Ability to accurately qualify opportunities Ability to do light demos and/or experience working closely with Sales Engineer/ CSM Capable of building compelling presentations for customers (QBRs, Pricing proposals etc.) Experience forecasting on a monthly or quarterly basis Experience working in B2B SaaS Experience working renewals Experience using the Command of the Message framework We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI-driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI-enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast-paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin.As a Technical Sourcer, you'll play a critical role in fuelling Intercom's innovation by identifying and engaging top-tier technical talent across Product Engineering, AI, Machine Learning, and Research. You'll be a strategic partner to our Engineering and TA teams-bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates. If you're passionate about sourcing deeply technical talent, and want to have an impact on one of the fastest-growing AI companies in the world, we want to hear from you What will I be doing? Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research. Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles. Proactively identify and engage passive candidates through innovative sourcing methods-including GitHub, GoogleScholar, Stack Overflow, arXiv, open-source communities, tech events, and bespoke search strategies. Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity. Act as a thought partner within the Talent team-bringing fresh ideas, sharing best practices, and helping elevate our sourcing function. Build and nurture long-term relationships with potential candidates, creating a strong talent network for future hiring needs. Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns. Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness. What skills do I need? 3+ years of technical sourcing experience, ideally in high-growth, fast-paced environments. Proven track record of sourcing for hard-to-fill roles in engineering, AI, or ML, and engaging deeply technical talent globally. A strategic mindset with a proactive approach to talent discovery-you don't wait for reqs to get started. Expertise in sourcing beyond LinkedIn (e.g. GitHub, Kaggle, open-source projects, technical blogs, conferences, custom Boolean strings). Strong communication and storytelling skills-you know how to craft compelling outreach messages that resonate with technical candidates. Ability to manage multiple pipelines and priorities with a focus on quality, speed, and candidate experience. Collaborative and curious-you're eager to learn, share, and contribute to a team-oriented environment. Experience with tools like Greenhouse, Ashby, Gem, SeekOut, and other sourcing platforms is a plus. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world-class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast-moving environment, we'd love to hear from you Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have 3+ years experience as a Technical Sourcer? Select Do you have a proven track record of sourcing for hard-to-fill roles in engineering, AI, or ML?Please list some of the roles you've sourced for. Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We are looking for a Staff Salesforce Engineer to join Team Order (CPQ). In this role, you'll work closely with partners from our Sales, Billing, and other downstream teams on building a more robust and scalable Quote-to-Cash system. You'll also have the chance to work on transformational change in how we do business at Intercom. What will I be doing? Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system. Work cross-functionally with other staff/principal engineers and managers to devise solutions to complex multi-system challenges. Advise on and help execute transformational systems projects. Actively participate in maintaining a culture of quality and consistency. Create observability in Quote-to-Cash systems. Ensure Quote-to-Cash system health. What skills do I need? Proven track record of architecting and implementing complex Salesforce CPQ solutions that meet business and scalability needs Experience with Git Comfortable finding, investigating, and solving large, vague problems Comfortable communicating up and down organizational structures to the right level of detail depending on audience Capability to plan and sequence complex projects with significant ambiguity or risks Experience leading transformational projects with multiple stakeholders Salesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent experience) are highly desirable Experience with Snowflake/ SQL / DBT Development experience outside Salesforce (Ruby) Experience with Gearset or CI / CD We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select

About SPAICE SPAICE is building the autonomy operating system that empowers satellites and drones to navigate and interact with the world - regardless of the environment. From GPS-denied zones on Earth to the unexplored frontiers of space, our Spatial AI delivers unprecedented levels of autonomy, resilience, and adaptability. At SPAICE, you'll work on real missions alongside leading aerospace and defense contractors, shaping the future of space and autonomous systems. If you're looking for a place where your work has a real, tangible impact -SPAICE is that place. About the Role - Software Engineer (Virtual Worlds) Traditionally, game engines were used to build experiences for human players. In this role, you'll design virtual worlds where the player is not a human - but an algorithm. Specifically, a Spatial AI Agent navigating satellites or drones through complex, simulated environments. As a Software Engineer (Virtual Worlds), you'll develop high-fidelity simulations to train, test, and validate navigation algorithms across different platforms-supporting both single-vehicle and multi-agent autonomy. You'll work closely with Aerospace Engineers, GNC experts, and AI developers to create physically accurate environments with real-world dynamics, control pipelines, and sensor perception interfaces. What you might work on Designing and developing virtual worlds for drones and satellites , both terrestrial and orbital Integrating real-world datasets into simulation frameworks (e.g., terrain, satellite imagery) Combining game engines , physics simulators, and other tools (e.g., Unreal Engine, NVIDIA Omniverse, Simulink, Gazebo) Building custom tools and SDKs to enable faster iteration for autonomy testing Interfacing simulation environments with Hardware-in-the-Loop (HIL) and Software-in-the-Loop (SIL) setups What we are looking for Senior-level experience with C++ , including development inside modern game engines Hands-on experience with Unreal Engine , ideally including custom plugin development or editor scripting A versatile, systems-oriented mindset - you're excited about integrating new tools, SDKs, or third-party simulators and making them work together Ability to think in terms of physical realism , sensor models, and environment variability Strong understanding of simulation environments for robotics, drones, automotive, or aerospace systems Comfort working in a multidisciplinary team , collaborating with control engineers, AI researchers, and aerospace experts Bonus: Familiarity with sensor simulation (e.g., LiDAR, cameras, radar) or synthetic data generation Bonus: Experience with ROS , Isaac Sim , AirSim , or Unity in robotics or autonomous systems contexts Perks & Benefits Competitive salary, based on your experience and impact. Equity options - you are going to be part of our journey from the ground up. Well-being perks - access to premium gyms, climbing centers, and wellness programs. Team retreats & offsites . The last ones included a half-marathon in Formentera and a Los Angeles retreat during the Oscars weekend.

Job Description - Solution Architect - Customer (16091) Job Description Solution Architect - Customer ( 16091 ) Description Solutions Architect - Customer Domain Luton, UK (Hybrid Working Available) Full-time, Permanent Competitive with Excellent Benefits easyJet holidays is the UK's fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in more than 100 destinations across Europe. We do this by combining easyJet's vast flight programme with more than 5000 handpicked hotels and best-in-class technology to provide the perfect package holiday. We only launched in 2019 but already we have: Become the fastest growing, lowest cost, highest margin travel business in the UK Achieved milestone customer numbers and taken almost 2 million customers away in our latest full year of trading, delivering significant profits to the easyJet group Launched an award-winning sustainability strategy with a focus on making a positive impact on the local communities that make our holidays so special Doubled the size of our team year-on-year Expanded our business into Europe Been named one of the Sunday Times Best Places to Work 2023 - called out as one of the most loved employers and highly commended as a great place to work for LGBTQIA+ employees, as well as being named the Best Workplace in Travel 2023 and 2024. We're an ambitious bunch and we don't intend on stopping here. We want to lead the industry, become the holiday provider of choice and to do this we're building remarkable teams with modern ways of working. That's where you come in! At easyJet Holidays, we are a dynamic and growing Technology Team committed to delivering strategic technology decisions, innovative solution designs, and maintaining architecture information across the organisation. Our architecture team plays a crucial role in the assurance and design of key products, working collaboratively with multiple squads responsible for product development and liaising with key business stakeholders to ensure designs meet their needs. We are seeking a Solutions Architect focused on the customer domain to support our key strategic customer-driven initiatives. This role involves shaping the strategic direction for easyJet Holidays' customer technology architecture and documenting our customer technology landscape. You will also participate in our Architecture Guild, which aligns design decisions with technology patterns, standards, and the wider enterprise technology strategy. What you'll be doing: As a Solutions Architect, you will lead the technology strategy for end-to-end solutions in the Customer domain, collaborating with technical leads and the Head of Architecture to drive long-term architectural direction. You will engage with the Customer team in technology discovery for new business ideas, providing conceptual solutions, options analysis, and guidance to realise our customer vision. Your role includes producing high-quality, comprehensive solution design artefacts that demonstrate a balance of different functional and non-functional drivers and requirements. You will provide architectural guidance to product teams and third-party vendors to ensure the delivered solution realises the design. Additionally, you will document and govern solutions across the customer domain and contribute to wider multi-domain governance across the easyJet Holidays technology landscape. Requirements of the Role What you'll bring to the team: The ideal candidate will have extensive experience in designing and implementing solutions, including large, multi-technology, multi-vendor solutions, customer service solutions (Salesforce Service Cloud preferred), sales management platforms (Salesforce Sales Cloud preferred), and contact center platforms (Amazon Connect preferred). You should have experience with AWS solution architecture components, event-driven architecture design, API design, and a practical understanding of generative and agentic AI technology. A background in software development is desirable, along with previous experience in the travel, retail, or e-commerce industries. What we can offer you: We offer a competitive base salary, up to 20% bonus, 25 days holiday, BAYE, SAYE and Performance share schemes, a 7% pension contribution, life assurance, a flexible benefits package, and excellent staff travel benefits. Business Area Business Area Technology - easyJet holidays Primary Location

At the Capco Technology Delivery Center, we are dedicated to the financial services industries. Our professionals combine innovative thinking with unrivalled industry and domain expertise to offer our clients consulting expertise, complex technology and package integration, transformation delivery, and managed services, to move their organizations forward. Through our collaborative and efficient approach, we help our clients successfully innovate, increase revenue, manage risk and regulatory change, reduce costs, and enhance controls. Our teams stay at the forefront of industry trends and technologies that are driving innovation. From strategy to launch, we are adept at delivering across the full product lifecycle. About the Job: As a member of the Capco Technology Delivery Team, you'll bring practical knowledge of agile development methodologies and engineering best practices. As an AI Engineer, you'll play an integral role using your experience and skills to contribute to the quality and implementation of our projects. What You'll Get to Do: Architect and develop autonomous AI systems that integrate LLMs with multi-modal capabilities (text, image, audio, and video) to support complex, real-world tasks Create robust agentic workflows enabling AI agents to interact autonomously with data sources and external APIs using advanced prompt engineering and retrieval-augmented generation (RAG) Fine-tune and optimize pre-trained large language models and multi-modal models for targeted use cases, ensuring high performance and low latency in production. Implement distributed training and scalable MLOps pipelines for continuous model improvement Collaborate with cross-functional teams-research, product, and engineering-to embed AI capabilities into products and services Evaluate and select appropriate AI frameworks (e.g., LangChain, LlamaIndex) to integrate agent components seamlessly with enterprise systems Build full-stack applications (front-end interfaces and back-end APIs) using modern languages and frameworks (React/Angular, Python, Java, Node.js) Develop and enforce testing protocols and monitoring systems to ensure AI outputs are accurate, reliable, and ethically aligned Proactively identify and mitigate risks such as hallucinations, bias, and security vulnerabilities within deployed AI systems Manage project timelines and collaborate with business groups in an agile environment, considering cost-benefit trade-offs for GenAI solutions Stay current on advancements in generative AI, agentic systems, and multi-modal models; experiment with novel architectures and workflows Develop quick prototypes and evaluate emerging technologies in the GenAI space in collaboration with technical teams What You'll Bring with You: The Essentials: Bachelor's degree or above in Computer Science, Engineering, Information Technology, Artificial Intelligence, or a related field (STEM) Hands-on experience in AI/ML engineering, with demonstrable work deploying LLMs at scale (Multi-modal models and autonomous agent systems preferrable) Proven experience building back-end application components and APIs in Python Proficiency in designing and executing complex prompt strategies and intput/output data validation models to achieve desired outputs from LLMs Experience monitoring AI applications using popular observability tools (e.g. Langfuse, Langsmith) to ensure seamless performance and monitoring Strong skills in data transformations for both structured and unstructured data; ability to integrate these processes into scalable pipelines Experience deploying AI models and full-stack applications using cloud-native tools Strong grasp of DevOp/MLOps best practices, including version control and CI/CD Excellent problem-solving, debugging and rapid prototyping Strong project management skills to coordinate effectively with technical and business teams Demonstrated understanding of cost-benefit trade-offs when employing GenAI solutions, ensuring efficient resource utilization Excellent communication skills and a collaborative mindset, with experience working in multi-disciplinary, agile teams Preferable to have: Experience in deep learning frameworks Experience working with agentic AI frameworks Experience building user-facing front-end applications Knowledge and implementation of Model Context Protocol Why Capco? A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through to technology implementation. We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering. Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can . We offer highly competitive benefits, including medical, dental, and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees. Ready to Take the Next Step? If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.