17 jobs found

Are you looking to be part of a well-established machinery dealership as an Agricultural Area Sales Manager in Essex. This is an exciting opportunity for an established Agricultural salesperson to join a family run yet prominent business and represent leading machinery brands. As an Agricultural Area Sales Manager, you'll be the face of a respected dealership, representing premium machinery brands. You'll have the opportunity to manage your own territory, build lasting relationships, and provide solutions that genuinely make a difference to your customers' operations. This role offers variety - from visiting farms and advising on machinery options to attending industry events and showcasing the latest products on the market. Combine technical know-how with relationship-building, making a real impact in the agricultural community while driving growth for a leading dealership. Key Responsibilities: Drive new and existing sales of agricultural machinery and equipment within your area. Build and maintain strong relationships with customers. Achieve Sales Performance targets in-line with company objectives. Attend customer events and represent the dealership professionally. Demonstrate and install equipment where required and ensure a first-class customer experience. Utilise in-depth product knowledge across all brands. Uphold the company's reputation for excellent customer service levels. About you: Solid knowledge of the agricultural industry, machinery and implements. While direct on farm sales experience is preferred commercially minded service or parts professionals will be considered. Target-driven, persuasive, and confident in closing deals on farm. Excellent communication skills - face-to-face and over the phone. Self-motivated, organised, and able to work independently and as a team in the branch. Willing to travel across territory area. Full UK driving licence. What to expect: Competitive salary plus commission Company car 32 days annual leave Workplace Pension To Apply: If this role is of interest and you would like more information, please call Georgia Wood on or email me at De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.

# Private Client ExecutiveRegion: South EastLocation: HorshamJob reference: ANEE01828 The role Private Client Executive - West Sussex Salary dependant on experience Full Time Permanent Contract Location: West Sussex area 35 hours, Monday - Friday Introduction to NFU Mutual NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices. About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. An exciting opportunity has now arisen within the Horsham Agency. About the role: A vacancy has become available in the NFU Mutual's Chichester & Horsham agency for a Private Client Executive focusing on High Net Worth (HNW) insurance. In addition to compliantly selling High Net Worth business, you will be required to plan, prospect and manage your own leads. The successful applicant will be expected to undertake a wide variety of tasks including the following: Plan, prospect, select and sell HNW General Insurance products and understand and refer leads for commercial opportunities • Develop and manage your own pipeline of business, via Microsoft Dynamics, that is sufficient to achieve targets • Ability to self-generate your own High Net Worth opportunities, supported by your line manager and support staff within the Agency and Head Office • Ability to organise and host your own HNW events, understand the return on investment required, how to achieve this and have an effective follow up strategy for all leads • Identify and develop cross sell leads for General insurance Products, Financial Services and Risk Management Services • Developing and running marketing campaigns to increase High Net Worth leads • Carrying out external sales calls in compliant and professional manner • Maintaining your own technical knowledge and skills • Develop productive business relationships with key stakeholders About you The successful applicant should: • Be a self-motivated individual • Have experience of face to face HNW sales • Have exceeded sales targets in previous HNW roles • Have good time management and organisational skills • Be willing to learn and be enthusiastic • Have a desire to work towards agency targets • Have the ability to identify, understand and prioritise customer needs in order to deliver a high standard of advice and service • Have the ability to assist others in developing existing and new business • Have the ability to manage and prioritise workloads effectively • Have the ability to build relationships with customers and colleagues • Have excellent written and verbal communication skills • Have flexibility, adaptability and openness to new ideas. Qualifications/Other: • You will have a minimum of 5 GCSE's (or equivalent) at Grade C, including Maths and English. • Ideally working towards the Advanced Diploma in Insurance or desire to in the future. • Current UK Driving license • Proficient in the use of Microsoft office and sales support systems Our commitment to you: • Competitive salary and bonus structure • Access to staff pension scheme (employer to contribute) • Opportunity to build a successful career in a business set up for growth • Training and support given Benefits • Bereavement leave • Company events • Company pension • Financial planning services • Free On-site parking • Flexible working Please apply in writing with CV and covering letter to: Matthew\ Closing date for all applications: 31/01/2025. Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly. Whatever your role, as a key member of your agency team, you'll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won't necessarily need an insurance background. It's more about your personal qualities - your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.Bring these qualities and you'll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.

Join us at Barclays and step into the role of a Client Service Executive. In this role you will provide first-class customer service by supporting our business clients in corporate banking and helping via email and telephone. To be successful within the role of a Client Service Executive you should have: Customer Service experience, interacting with clients daily and be able to provide support and understanding around any queries they may have. Strong verbal & written Communication. Strong working knowledge and confidence in using Microsoft 365 Tools, Outlook and Word etc. Some other highly valued skills may include: Strong adaptability to change. Proficient in computer literacy. Objective thinking and an effective problem solver with an eye for creative solutions. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. This role is based on the Isle of Man. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Customer Service / Internal Sales Executive Are you customer centric, personable, a proactive self-starter with exceptional communication skills? If so, we have an exciting opportunity providing first class customer service to existing and previous customers. Salary: up to £28,000 Location: office based (OX11 7HP) Hours of work: 36.6 hours (Mon - Fri) Holiday: 30 days (inc. bank holidays) About Us We are a market-leading wholesale distributor of hoses and couplings, supplying a variety of high-quality products to the chemical, pharmaceutical, nuclear and food and beverage industries worldwide. We are looking for a Customer Service / Internal Sales Executive to join our team. This person will play an essential role in relationship management, providing a first-class order processing experience, handling queries, resolving problems and maintaining timely communication throughout. The Customer Service / Internal Sales Executive will also reach out to inactive customers, building relationships to generate further sales. Duties & Responsibilities Provide prompt and efficient telephone advice and support to customers Advise on shipments, delays and order updates Process sales orders, quotes and enquiries Set up new customer accounts Manage all relevant compliance paperwork Provide support to the Technical Sales team as needed Experience & Skills Excellent written and verbal communication skills Able to maintain professionalism under pressure Effective at upselling and cross-selling Able to effectively handle objections and resolve customer complaints High-level of attention to detail Ability to multi-task and prioritise effectively Good team player IT literate Previous customer service or sales experience Order processing and administration experience Account management experience Experience of distribution, manufacturing or engineering industries would be an advantage This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking, dynamic and growing company. Apply today to be considered for the role. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

About Us Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; 'collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. The Role Our Customer Success Team resides within the Client Operations Team in the Operations business area, and is responsible for maintaining relationships with all customers, especially those of strategic importance to the business (i.e., account management). We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Through proactive support, Customer Success Managers aim to empower all customers and enhance their and their user's overall experience with Patchwork's products. A primary focus of this role is to support customer relationships through driving best practices for system utilisation and supporting Customer Success Directors in fostering long term relationships. Everyone in Customer Success is capable of assisting across all products, but there will predominantly be a focus on rostering and job planning. Key Responsibilities System Utilisation, Insights & Reporting Monitoring customer usage metrics, identify trends, and provide actionable data driven insights to improve product engagement and satisfaction. Presenting performance reports and success metrics during customer review meetings, highlighting successes and areas for improvement. Attending customer site meetings, from time to time, to complete activities such as system configuration audits. Updating the CRM with any actions from meetings, including meeting notes; and ensuring actions are fed to the relevant team. Using data to embed best practice of system utilisation across the wider business and with external stakeholders. Customer Relationship Management Working closely with and supporting all roles within the Customer Success Team to drive successful and optimal system utilisation and effective and impactful communication with customers. Supporting Patchwork's Customer Success Directors with product knowledge to improve the impact of all meetings. Developing and maintaining impactful relationships with key external stakeholders. Receive inbound Customer Success queries such as continual improvement requests and configuration queries, and understanding where to divert these queries appropriately. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Delegate, or handing over, tasks to the appropriate internal teams for resolution, which may involve, for example, notifying the Customer Support Team of actions arising from meetings. Advocate for customers by consistently representing their needs and perspectives within the organisation, developing and leveraging good relationships with internal stakeholders. Internal Collaboration, Education & Best Practice Working collaboratively within the Customer Success Team to develop and document processes to build up, maintain and improve a knowledge base, including clear internal change management procedures and audit documentation for customers. Supporting Customer Success Directors by providing and analysing customer and app user feedback and data analysis, along with industry standards and new technologies to collaboratively drive a culture of continuous improvement. Continuously documenting ways of working to improve cross functional collaboration and to relay product feedback and customer insights to internal stakeholders. Working with Customer Success Directors to ensure a seamless experience for all of Patchwork's customers by sharing relevant insights to offer more personalised support. Supporting cross functional teams such as Revenue, Product and Technology teams by providing experienced guidance on Patchwork's products (i.e., how the product works - either as intended to customers or how the product actually works for customers to internal stakeholders) and best practice of system utilisation. Educating internal stakeholders on system understanding and utilisation, with a goal of knowledge transfer and upskilling internal stakeholders. Monitor industry trends, new technologies and Customer Success best practices, providing support within the Customer Success Team to ensure the whole team continues to be innovative and competitive. Support Customer Success Executives within the Customer Success Team. Collaborate with Customer Support to facilitate customer success. Build and maintain good relationships with internal stakeholders, specifically the wider Client Operations teams and the Product and Technology teams. Requirements Essential Proven experience in nurturing customer relationships in a similar role. Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders. Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised. Strong analytical and problem solving capabilities to address challenges effectively. Proactive approach in identifying potential issues and offering solutions for best system utilisation. Strong organisational skills to handle timelines, follow ups, and prioritisation of client needs. Proficiency in using data to present insights. Ability to quickly learn and understand new product functionality. Capable of training and imparting knowledge to others. Ability and willingness to work cross functionally with sales, product, and support teams to ensure alignment and consistent service delivery. Excellent listening, written, and verbal communication skills. Demonstrable ability to anticipate customer needs and identify potential problems before they escalated. Eagerness to work with multiple people and be a self starter. Prideful in attention to detail. Experience using common customer tools and CRMs (i.e., HubSpot). Tech savvy and adaptable to new technologies and systems. Experience collaborating in a dynamic, fast paced and autonomous environment, such as a start up or scale up. Nice to Have Experience or knowledge of AI tools. Experience in technical customer support. Experience in a tech start up/scale up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Experience or knowledge of workforce applications, particularly around rostering and/or job planning. Benefits, Perks & Remuneration Salary: £40,000 £50,000 Hybrid and flexible workplace Cycle Scheme Tech Loan Scheme Employee Assistance Programme (Health Assured) Personal Learning & Development Budget Flexible income options via Wagestream Dog friendly London Hub Vibrant and fun London Hub with unlimited refreshments & games Access to co working spaces across the UK The Small Print We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.