This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilstremaining two separate legal entities/employers with different terms and conditions. Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions. Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours. Division / Department - Estates and Facilities Management Grade - Surrey Police Grade G / Sussex Police Grade 10 Status - Full Time Contract Type - Permanent Salary Grade Range - Surrey Police £33,128 - £39,149 / Sussex Police £34,329 - £37,692 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Forcewide The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities The Facilities team form part of the wider Estates & Facilities department, responsible for managing the built environment within the police owned estate, ensuring the buildings remain compliant, safe and support the effective delivery of policing in Surrey & Sussex. The Facilities teams are responsible for 'front-end' service delivery of a wide range of Facilities Management (FM) services on behalf of both Surrey & Sussex Police Forces, supporting our operational officers and staff deliver their respective services. We are seeking a driven professional with FM experience, who is ready to take their career to the next level. Previous management experience is advantageous but is not a necessity. We have an exciting opportunity for a Facilities Manager within our Surrey team. The Facilities Manager is a key role within the Estates & Facilities Department, and is responsible for leading a team of Facilities Coordinators, who support operational policing thorough the provision of compliant, comfortable, and effective working environments. This important customer facing role sets the standard for a variety of services from business as usual activities (including minor maintenance, H&S compliance & auditing, administrative support and contractor management), alongside pre-planned larger projects (including office relocation, refurbishments, and building improvement works). You will be self-motivated to oversee, develop and support your team of Facilities Coordinators empowering them to provide a professional, efficient and effective FM service. Excellent communication skills, both written and verbal, are a prerequisite to getting tasks completed ensuring our internal and external stakeholders are fully involved and informed. Resilient and innovative, you will ensure that ongoing daily requirements are met by your team, managing scheduled workload against often urgent challenging reactive tasks that may arise, with an ability to adapt to changing priorities of the organisation. Pride and a sense of ownership are vital as you will be responsible for ensuring all aspects of the built environment are safe and presentable at all times, focused on driving forward site improvements, making the buildings under your area of responsibility the best that they can be. Being a publicly funded organisation, ensuring best value for money is a critical aspect of this role. You will be responsible for overseeing and authorising local expenditure in line with force and procurement guidelines. In addition to supporting operational policing you will focus on ensuring contracted services (including cleaning, grounds maintenance and waste) are delivered to agreed KPI's and SLA's, identifying opportunities to make efficiencies and savings wherever possible. Key Accountability: Oversee the continued professional development through effective management of your staff whilst supporting their health & wellbeing Successfully deliver a wide range of agreed FM services across the portfolio. Ensure consistent and best practice processes and procedures are implemented and adhered to Provide safe, compliant and well-presented workplaces meeting the needs of our various stakeholders Undertake scheduled site inspections across all buildings (including fire, health & safety, environmental and security) identifying non-compliance and any opportunities for investment Promote a culture of health and safety, security and environmental compliance and best practice Support the delivery of Capital projects (refurbishments, re-developments and disposals) Responsible for the authorising and justification of any local expenditure within approved budgetary limits For full information about the role, please refer to the attached Job Description. Skills & Experience Whilst you will be provided with role specific training, you will need to be inquisitive as you will learn most from actively being involved with your team and Estates & Facilities colleagues. Facilities is a constantly evolving industry, paired with the unique setting of working within the police environment, there are always new challenges, with new solutions to learn. We are seeking individuals with the following skills, knowledge and experience: Previous experience of working in a Facilities Management environment delivering a multi-disciplined service across multiple sites. Previous experience of leading and developing people. Excellent communication skills with an ability to adapt style dependant on the audience. Proven ability in decision making, prioritising workload, negotiating and using own initiative to solve problems. A sound knowledge of workplace health & safety with practical experience of all aspects of FM related legislation (including Fire, Legionella, COSHH, Asbestos, Lone working and working at height). Previous experience of undertaking minor building repairs and improvements would be advantageous, but not essential. Full driving licence with the ability to pass a police driving assessment. Computer literate, including the proficient use of Microsoft software. IOSH Managing Safety, or equivalent qualification, is preferable, but if not, there will be a requirement to work towards this within a timeframe to be agreed with your line manager. Why Work With Us? This is an opportunity to work in a unique environment which will allow you to develop your FM skills, knowledge and experience in a public service. We are enthusiastic and proud to support operational policing through the provision of workplace environments that enable our officers and staff deliver their service. Benefits include: Competitive salary - with annual incremental rises within salary banding. Career progression and training opportunities Generous annual leave entitlement Access to Financial and mental wellbeing guidance and support Sports, social and network groups Opportunity to work alongside front line operational officers For further information or to discuss the role please contact: Tracey Lock, Facilities Area Manager: Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider addingto your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes . click apply for full job details
Jul 28, 2025
Full time
This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilstremaining two separate legal entities/employers with different terms and conditions. Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions. Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours. Division / Department - Estates and Facilities Management Grade - Surrey Police Grade G / Sussex Police Grade 10 Status - Full Time Contract Type - Permanent Salary Grade Range - Surrey Police £33,128 - £39,149 / Sussex Police £34,329 - £37,692 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Forcewide The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities The Facilities team form part of the wider Estates & Facilities department, responsible for managing the built environment within the police owned estate, ensuring the buildings remain compliant, safe and support the effective delivery of policing in Surrey & Sussex. The Facilities teams are responsible for 'front-end' service delivery of a wide range of Facilities Management (FM) services on behalf of both Surrey & Sussex Police Forces, supporting our operational officers and staff deliver their respective services. We are seeking a driven professional with FM experience, who is ready to take their career to the next level. Previous management experience is advantageous but is not a necessity. We have an exciting opportunity for a Facilities Manager within our Surrey team. The Facilities Manager is a key role within the Estates & Facilities Department, and is responsible for leading a team of Facilities Coordinators, who support operational policing thorough the provision of compliant, comfortable, and effective working environments. This important customer facing role sets the standard for a variety of services from business as usual activities (including minor maintenance, H&S compliance & auditing, administrative support and contractor management), alongside pre-planned larger projects (including office relocation, refurbishments, and building improvement works). You will be self-motivated to oversee, develop and support your team of Facilities Coordinators empowering them to provide a professional, efficient and effective FM service. Excellent communication skills, both written and verbal, are a prerequisite to getting tasks completed ensuring our internal and external stakeholders are fully involved and informed. Resilient and innovative, you will ensure that ongoing daily requirements are met by your team, managing scheduled workload against often urgent challenging reactive tasks that may arise, with an ability to adapt to changing priorities of the organisation. Pride and a sense of ownership are vital as you will be responsible for ensuring all aspects of the built environment are safe and presentable at all times, focused on driving forward site improvements, making the buildings under your area of responsibility the best that they can be. Being a publicly funded organisation, ensuring best value for money is a critical aspect of this role. You will be responsible for overseeing and authorising local expenditure in line with force and procurement guidelines. In addition to supporting operational policing you will focus on ensuring contracted services (including cleaning, grounds maintenance and waste) are delivered to agreed KPI's and SLA's, identifying opportunities to make efficiencies and savings wherever possible. Key Accountability: Oversee the continued professional development through effective management of your staff whilst supporting their health & wellbeing Successfully deliver a wide range of agreed FM services across the portfolio. Ensure consistent and best practice processes and procedures are implemented and adhered to Provide safe, compliant and well-presented workplaces meeting the needs of our various stakeholders Undertake scheduled site inspections across all buildings (including fire, health & safety, environmental and security) identifying non-compliance and any opportunities for investment Promote a culture of health and safety, security and environmental compliance and best practice Support the delivery of Capital projects (refurbishments, re-developments and disposals) Responsible for the authorising and justification of any local expenditure within approved budgetary limits For full information about the role, please refer to the attached Job Description. Skills & Experience Whilst you will be provided with role specific training, you will need to be inquisitive as you will learn most from actively being involved with your team and Estates & Facilities colleagues. Facilities is a constantly evolving industry, paired with the unique setting of working within the police environment, there are always new challenges, with new solutions to learn. We are seeking individuals with the following skills, knowledge and experience: Previous experience of working in a Facilities Management environment delivering a multi-disciplined service across multiple sites. Previous experience of leading and developing people. Excellent communication skills with an ability to adapt style dependant on the audience. Proven ability in decision making, prioritising workload, negotiating and using own initiative to solve problems. A sound knowledge of workplace health & safety with practical experience of all aspects of FM related legislation (including Fire, Legionella, COSHH, Asbestos, Lone working and working at height). Previous experience of undertaking minor building repairs and improvements would be advantageous, but not essential. Full driving licence with the ability to pass a police driving assessment. Computer literate, including the proficient use of Microsoft software. IOSH Managing Safety, or equivalent qualification, is preferable, but if not, there will be a requirement to work towards this within a timeframe to be agreed with your line manager. Why Work With Us? This is an opportunity to work in a unique environment which will allow you to develop your FM skills, knowledge and experience in a public service. We are enthusiastic and proud to support operational policing through the provision of workplace environments that enable our officers and staff deliver their service. Benefits include: Competitive salary - with annual incremental rises within salary banding. Career progression and training opportunities Generous annual leave entitlement Access to Financial and mental wellbeing guidance and support Sports, social and network groups Opportunity to work alongside front line operational officers For further information or to discuss the role please contact: Tracey Lock, Facilities Area Manager: Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider addingto your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes . click apply for full job details
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. This role is based at our head office in Hoddesdon (site based). Full time and Fixed term contract. We are recruiting for a HR Service Centre Coordinator to join our HR Shared Services team based in Hoddesdon. Reporting into our Team Leader, you will be responsible for delivering a customer focused effective and efficient HR transactional and administrative service from processing offers for new starters, amendment letters, to updating employee records. About our role Provide an effective, quality transactional service across the areas of the employee life cycle as required. Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the transactional service centre. Provide 1st line HR Advice, respond, manage and resolve customer enquiries and requests for service support in line with the relevant policies and service level agreement. Contribute to reports and statistics through maintenance of accurate information and data records. Take personal responsibility for prioritising workload in accordance with agreed deadlines and delivery standards. Prepare, collate and record information across HR, ensuring accuracy and integrity of data within all already of responsibility. Contribute to the process of continuous development within HRSC. Contribute to the effective running of the HRSC by carrying out ad hoc or rostered team tasks as required. About you GCSE English Language Grade C or above or equivalent level qualification, or demonstrable previous experience in preparing written correspondence and communicating with internal and external customers in writing. Experience of providing excellent customer service to include dealing directly with customers over the phone and also face to face. Experience in the use of Microsoft Office applications. Experience in using computerised databases. Experience in dealing with confidential matter. Strong organisational skills coupled with strong attention to detail. Flexible team worker. Desirable: Experience in HR Processes. Giving generalist advice on recruitment , employee relations or post-employment matters. CIPD, or equivalent qualification. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Jul 28, 2025
Contractor
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. This role is based at our head office in Hoddesdon (site based). Full time and Fixed term contract. We are recruiting for a HR Service Centre Coordinator to join our HR Shared Services team based in Hoddesdon. Reporting into our Team Leader, you will be responsible for delivering a customer focused effective and efficient HR transactional and administrative service from processing offers for new starters, amendment letters, to updating employee records. About our role Provide an effective, quality transactional service across the areas of the employee life cycle as required. Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the transactional service centre. Provide 1st line HR Advice, respond, manage and resolve customer enquiries and requests for service support in line with the relevant policies and service level agreement. Contribute to reports and statistics through maintenance of accurate information and data records. Take personal responsibility for prioritising workload in accordance with agreed deadlines and delivery standards. Prepare, collate and record information across HR, ensuring accuracy and integrity of data within all already of responsibility. Contribute to the process of continuous development within HRSC. Contribute to the effective running of the HRSC by carrying out ad hoc or rostered team tasks as required. About you GCSE English Language Grade C or above or equivalent level qualification, or demonstrable previous experience in preparing written correspondence and communicating with internal and external customers in writing. Experience of providing excellent customer service to include dealing directly with customers over the phone and also face to face. Experience in the use of Microsoft Office applications. Experience in using computerised databases. Experience in dealing with confidential matter. Strong organisational skills coupled with strong attention to detail. Flexible team worker. Desirable: Experience in HR Processes. Giving generalist advice on recruitment , employee relations or post-employment matters. CIPD, or equivalent qualification. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Main Purpose of Job To drive income and admissions growth at Aberdeen Science Centre by delivering an exceptional visitor experience and maximising opportunities for ticket sales, events birthday parties and retail. This role is central to achieving the centre's commercial and engagement objectives. The post holder will ensure all operational, customer service, staffing and programming elements work together to attract, retain and delight visitors. With responsibility for key team members and front-facing functions, the Visitor Experience Manager ensures high standards, consistent delivery, and alignment with strategic goals, including the achievement of 5-star Quality Assurance status from ASVA. Main Duties and Responsibilities Visitor Experience • Lead on achieving annual income and admission targets through effective visitor journey management, customer service excellence and programming. • Oversee the delivery of a seamless and welcoming visitor experience to maximise ticket sales, repeat visits and customer satisfaction. • Ensure that the visitor experience consistently aligns with the standards required to secure and retain the 5-star Quality Assurance award from ASVA. • Lead on rota planning to ensure adequate staff coverage and efficiency especially during peak times and events. • Develop and implement training programmes for front-facing staff to deliver high-quality, informed and friendly service. • Work closely with the marketing team to align campaigns with visitor experience and admissions goals, ensuring accurate, engaging communication that supports successful income generation. • Monitor and respond to visitor feedback and data to improve experience, optimise conversion rates and increase dwell time and spend. Events • Manage and grow ASC's ticketed events income • Plan, support and coordinate both internal and external ticketed events to maximise impact, profile and profitability. • Work in partnership with the marketing team to promote events, supporting the development of campaigns and responding to enquiries to secure bookings. • Liaise effectively with all suppliers, guest speakers and contractors. Line Management • Provide effective leadership and direct line management for the Public Engagement Coordinator, Public & Digital Engagement Coordinator and Receptionist • Conduct regular supervision, appraisals, and performance reviews; lead staff development and succession planning. • Coordinate staff rotas, monitor attendance and performance and manage leave requests to ensure operational continuity. • Foster a positive, collaborative, and high-performing team culture focused on audience engagement and commercial success. Miscellaneous • Act as Duty Manager when on shift, with full responsibility for site operations during allocated times. • Support strategic planning, reporting and budget development, particularly around commercial income streams. • Contribute to funding proposals, evaluation, and reporting especially where tied to admissions, engagement or visitor experience. • Undertake any other duties appropriate to the role and the operation of Aberdeen Science Centre. • Act as an outstanding ambassador for Aberdeen Science Centre both locally and further afield. • Attend trade shows and external networking events as appropriate. • The post holder will be expected to work flexibly within the team, with a willingness to work evening and weekends as required. All science centre staff are expected to: • Perform their own general clerical duties including, but not limited to, typing, copying, mailing and filing. • Ensure all current legislation including, but not limited to, GDPR and Health and Safety is followed at all times. • Maintain confidentiality in all aspects of client, staff and agency information. • Consider the day to day environmental impact of their work and act to reduce accordingly i.e. turn off unwanted lights, reduce paper usage etc • Follow any other reasonable duties as assigned by their line manager or Chief Executive. • To attend conferences and other learning opportunities as required. Person Specification Do you have the skills, experience and enthusiasm we are looking for? Essential Competencies • Educated to degree level or equivalent professional experience • Proven track record of meeting income/admissions targets • Experience managing visitor-facing operations • Excellent commercial awareness and customer focus • Experience managing ticketed events or programmes • Strong team leadership and staff development skills • Competence in rota planning and operational coordination • Experience with customer service training • Excellent communication and stakeholder skills • Experience in cultural, visitor attraction or science learning setting • Ability to use visitor feedback and data to improve services • Understanding of health and safety, safeguarding and accessibility • Experience with CRM or booking systems • Flexible approach to working hours and responsibilities Desired Competencies • Knowledge of ASVA standards and quality assurance processes • Passion for science communication and informal learning • Full, clean driving licence The above is intended to provide a clear but concise statement of the present MAJOR TASKS and ACTIVITIES of the job. It is not an exhaustive list of all its detailed duties. As a term of your employment, you may be required to undertake such other duties as may reasonably be required of you in the post mentioned above. Aberdeen Science Centre reserves the right to amend the Job Description in consultation with the employee. Aberdeen Science Centre pursues a policy of equal opportunities in the appointment and promotion of staff. How To Apply To apply for this position please send a CV and Covering Letter outlining your suitability relative to the Job Description & Person Specification to: or to: Recruitment, Aberdeen Science Centre, 179, Constitution Street, Aberdeen, AB24 5TU Closing date for applications: Monday 28 July 2025, 12noon
Jul 28, 2025
Full time
Main Purpose of Job To drive income and admissions growth at Aberdeen Science Centre by delivering an exceptional visitor experience and maximising opportunities for ticket sales, events birthday parties and retail. This role is central to achieving the centre's commercial and engagement objectives. The post holder will ensure all operational, customer service, staffing and programming elements work together to attract, retain and delight visitors. With responsibility for key team members and front-facing functions, the Visitor Experience Manager ensures high standards, consistent delivery, and alignment with strategic goals, including the achievement of 5-star Quality Assurance status from ASVA. Main Duties and Responsibilities Visitor Experience • Lead on achieving annual income and admission targets through effective visitor journey management, customer service excellence and programming. • Oversee the delivery of a seamless and welcoming visitor experience to maximise ticket sales, repeat visits and customer satisfaction. • Ensure that the visitor experience consistently aligns with the standards required to secure and retain the 5-star Quality Assurance award from ASVA. • Lead on rota planning to ensure adequate staff coverage and efficiency especially during peak times and events. • Develop and implement training programmes for front-facing staff to deliver high-quality, informed and friendly service. • Work closely with the marketing team to align campaigns with visitor experience and admissions goals, ensuring accurate, engaging communication that supports successful income generation. • Monitor and respond to visitor feedback and data to improve experience, optimise conversion rates and increase dwell time and spend. Events • Manage and grow ASC's ticketed events income • Plan, support and coordinate both internal and external ticketed events to maximise impact, profile and profitability. • Work in partnership with the marketing team to promote events, supporting the development of campaigns and responding to enquiries to secure bookings. • Liaise effectively with all suppliers, guest speakers and contractors. Line Management • Provide effective leadership and direct line management for the Public Engagement Coordinator, Public & Digital Engagement Coordinator and Receptionist • Conduct regular supervision, appraisals, and performance reviews; lead staff development and succession planning. • Coordinate staff rotas, monitor attendance and performance and manage leave requests to ensure operational continuity. • Foster a positive, collaborative, and high-performing team culture focused on audience engagement and commercial success. Miscellaneous • Act as Duty Manager when on shift, with full responsibility for site operations during allocated times. • Support strategic planning, reporting and budget development, particularly around commercial income streams. • Contribute to funding proposals, evaluation, and reporting especially where tied to admissions, engagement or visitor experience. • Undertake any other duties appropriate to the role and the operation of Aberdeen Science Centre. • Act as an outstanding ambassador for Aberdeen Science Centre both locally and further afield. • Attend trade shows and external networking events as appropriate. • The post holder will be expected to work flexibly within the team, with a willingness to work evening and weekends as required. All science centre staff are expected to: • Perform their own general clerical duties including, but not limited to, typing, copying, mailing and filing. • Ensure all current legislation including, but not limited to, GDPR and Health and Safety is followed at all times. • Maintain confidentiality in all aspects of client, staff and agency information. • Consider the day to day environmental impact of their work and act to reduce accordingly i.e. turn off unwanted lights, reduce paper usage etc • Follow any other reasonable duties as assigned by their line manager or Chief Executive. • To attend conferences and other learning opportunities as required. Person Specification Do you have the skills, experience and enthusiasm we are looking for? Essential Competencies • Educated to degree level or equivalent professional experience • Proven track record of meeting income/admissions targets • Experience managing visitor-facing operations • Excellent commercial awareness and customer focus • Experience managing ticketed events or programmes • Strong team leadership and staff development skills • Competence in rota planning and operational coordination • Experience with customer service training • Excellent communication and stakeholder skills • Experience in cultural, visitor attraction or science learning setting • Ability to use visitor feedback and data to improve services • Understanding of health and safety, safeguarding and accessibility • Experience with CRM or booking systems • Flexible approach to working hours and responsibilities Desired Competencies • Knowledge of ASVA standards and quality assurance processes • Passion for science communication and informal learning • Full, clean driving licence The above is intended to provide a clear but concise statement of the present MAJOR TASKS and ACTIVITIES of the job. It is not an exhaustive list of all its detailed duties. As a term of your employment, you may be required to undertake such other duties as may reasonably be required of you in the post mentioned above. Aberdeen Science Centre reserves the right to amend the Job Description in consultation with the employee. Aberdeen Science Centre pursues a policy of equal opportunities in the appointment and promotion of staff. How To Apply To apply for this position please send a CV and Covering Letter outlining your suitability relative to the Job Description & Person Specification to: or to: Recruitment, Aberdeen Science Centre, 179, Constitution Street, Aberdeen, AB24 5TU Closing date for applications: Monday 28 July 2025, 12noon
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Free and healthy meals when on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Sales Incentive up to 20% of base salary! A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs Contribute to relevant management meetings to develop and implement sales and marketing initiatives What are we looking for? A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisational and planning skills Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company Job: Sales Title: Director of Sales Location: null Requisition ID: HOT0BRU8 EOE/AA/Disabled/Veterans
Jul 28, 2025
Full time
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Free and healthy meals when on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Sales Incentive up to 20% of base salary! A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs Contribute to relevant management meetings to develop and implement sales and marketing initiatives What are we looking for? A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisational and planning skills Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company Job: Sales Title: Director of Sales Location: null Requisition ID: HOT0BRU8 EOE/AA/Disabled/Veterans
CIH International Housing Group
Reading, Berkshire
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone has identified various opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and aim to create the best experience for our customers. More about the team Touchstone operates in a competitive commercial environment, requiring the best use of resources to maintain a return to the Group both financially and socially. Reporting to the Operations Manager, we are looking to recruit a Resident Service Coordinator on a permanent basis. This is a predominantly remote role; however, you would be required on-site (in Reading) based on Client demands. More about your role On a daily basis, you will help ensure that the customer experience is of the highest standard and provide administrative support related to all leasing activities as well as day-to-day operations. Responsibilities include liaising with customers for renewals, negotiating rents, renewing tenancies, conducting regular market research, and providing administrative support to ensure applications are completed correctly. At Places for People, we are committed to a safe working environment; therefore, a basic DBS check is mandatory. More about you The ideal candidate will have previous experience in a similar role. Experience with administrative tasks and familiarity with MS packages such as MS Word and Excel are required. Experience & Skills Experience working in roles like Receptionist, Front of House, etc. Experience conducting administrative tasks Familiarity with MS packages such as Excel Strong attention to detail Excellent communication skills The benefits We are a large, diverse, and ambitious business, offering challenges that will help you grow. We also provide a comprehensive benefits package, including: Competitive salary with yearly reviews Training and development opportunities Extra perks, including discounts and offers from shops, cinemas, and more
Jul 28, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone has identified various opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and aim to create the best experience for our customers. More about the team Touchstone operates in a competitive commercial environment, requiring the best use of resources to maintain a return to the Group both financially and socially. Reporting to the Operations Manager, we are looking to recruit a Resident Service Coordinator on a permanent basis. This is a predominantly remote role; however, you would be required on-site (in Reading) based on Client demands. More about your role On a daily basis, you will help ensure that the customer experience is of the highest standard and provide administrative support related to all leasing activities as well as day-to-day operations. Responsibilities include liaising with customers for renewals, negotiating rents, renewing tenancies, conducting regular market research, and providing administrative support to ensure applications are completed correctly. At Places for People, we are committed to a safe working environment; therefore, a basic DBS check is mandatory. More about you The ideal candidate will have previous experience in a similar role. Experience with administrative tasks and familiarity with MS packages such as MS Word and Excel are required. Experience & Skills Experience working in roles like Receptionist, Front of House, etc. Experience conducting administrative tasks Familiarity with MS packages such as Excel Strong attention to detail Excellent communication skills The benefits We are a large, diverse, and ambitious business, offering challenges that will help you grow. We also provide a comprehensive benefits package, including: Competitive salary with yearly reviews Training and development opportunities Extra perks, including discounts and offers from shops, cinemas, and more
Gatwick Ground Services (GGS) provide airport ground operations at London Gatwick and London City Airports. As a wholly owned British Airways subsidiary we take great pride in delivering the same impeccable customer service and fully comprehensive training. We are proud to deliver the highest standard of ground handling to British Airways and our other airline partners. Gatwick Ground Services was established in 2016, to support the ramp operations of British Airways at Gatwick. Following its success, the company branched into Aircraft Cleaning in 2018. In 2020, Passenger Services formed the newest department within the GGS business to provide an all-round ground handling option. In 2023 we expanded our operation to cover Customer Services and Operations at London City Airport. Our operation across two stations supports British Airways, Air India, Aurigny, Iberia Express, Qatar Airways, Singapore Airlines and Vueling Airlines providing a complete ground handling solution. It's an exciting and fast-paced life when you're working in some of the world's most important travel hubs, and you'll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique. Whether you are a welcoming face at check in, have a keen eye for aircraft appearance, or thrive in a detail-oriented fast paced ramp environment, a job at Gatwick Ground Services is yours to make. When you join the Gatwick Ground Services team, an exceptional travel experience from the ground up starts with you. The role: Operational Support Coordinator (30 hours per week) 6 hours per day Monday to Friday £14.23 per hour Overview of role: To provide comprehensive administrative support to the business and Operational Managers, ensuring the smooth and efficient running of financial and administrative processes. The role is key to maintaining high standards of service delivery across the organisation. Principle Responsibilities include: • Process employees time and attendance clearing exceptions daily and communicating effectively with Operational Managers when required. • Process monthly payroll including overtime, bonus, step-up-pay, deductions and other ad-hoc payments and process accordingly. • Manage, action and respond to all pay related queries. • Provide confidential secretarial and administrative support to the Operational Managers as requested • Process and issue all Maternity and Paternity paperwork, as advised by the HR Team • Respond to daily enquiries on matters such as personal enquiries relating to address changes, salary and overtime discrepancies, recruitment enquiries, ID passes and car parking passes. • Record all sickness data for SSP purposes, calculate and process any sick pay deductions in accordance with the company's sick pay policy • Record and manage holiday records and report on a regular basis to operational managers • Provide support to the HR Business partner on any recruitment activity, when requested, using the recruitment systems (Earcu). • Manage and coordinate all referencing processes • Lead on all ID pass applications, collating all necessary paperwork required for ID pass applications and renewals in a timely manner • Order all uniform to meet the Stations need, distribute and arrange collections of all uniform, keeping detailed records for audit purposes • Ordering stationary using the appropriate purchase order process and managing stock levels • Coordinate all eyecare voucher requests for the Station, in conjunction with the HR Team • Any other duties that you may be called upon from time to time to support the operational needs of the business Note: The above is intended to outline the general responsibilities and qualifications for the Operational Support Co-ordinator position at Gatwick Ground Services LCY. It is not an exhaustive list of duties, and other responsibilities may be assigned as needed. Qualifications and Experience: • Previous experience within a similar role would be advantageous • Ability to work using own initiative and without supervision • Good team player with excellent interpersonal and communication skills • Excellent organisational, planning and administrative skills and a good eye for detail • Experience of working in a busy, sometimes high-pressure environment • Experience of dealing with work of a confidential and sensitive nature • Computer literate with excellent knowledge of Microsoft Packages e.g. Word, Outlook, Excel etc. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. Key benefits include: Access to discounted flights known as hotline fares, standby tickets and concessions with British Airways and other code share airlines Health benefits including free winter flu jab and access to the HSF Health Plan Cycle to work scheme Free staff parking Discounts on airport food vendors Pension scheme At Gatwick Ground Services you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At Gatwick Ground Services we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity are a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey as we continue to assist with connecting Britain with the world and the world with Britain.
Jul 28, 2025
Full time
Gatwick Ground Services (GGS) provide airport ground operations at London Gatwick and London City Airports. As a wholly owned British Airways subsidiary we take great pride in delivering the same impeccable customer service and fully comprehensive training. We are proud to deliver the highest standard of ground handling to British Airways and our other airline partners. Gatwick Ground Services was established in 2016, to support the ramp operations of British Airways at Gatwick. Following its success, the company branched into Aircraft Cleaning in 2018. In 2020, Passenger Services formed the newest department within the GGS business to provide an all-round ground handling option. In 2023 we expanded our operation to cover Customer Services and Operations at London City Airport. Our operation across two stations supports British Airways, Air India, Aurigny, Iberia Express, Qatar Airways, Singapore Airlines and Vueling Airlines providing a complete ground handling solution. It's an exciting and fast-paced life when you're working in some of the world's most important travel hubs, and you'll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique. Whether you are a welcoming face at check in, have a keen eye for aircraft appearance, or thrive in a detail-oriented fast paced ramp environment, a job at Gatwick Ground Services is yours to make. When you join the Gatwick Ground Services team, an exceptional travel experience from the ground up starts with you. The role: Operational Support Coordinator (30 hours per week) 6 hours per day Monday to Friday £14.23 per hour Overview of role: To provide comprehensive administrative support to the business and Operational Managers, ensuring the smooth and efficient running of financial and administrative processes. The role is key to maintaining high standards of service delivery across the organisation. Principle Responsibilities include: • Process employees time and attendance clearing exceptions daily and communicating effectively with Operational Managers when required. • Process monthly payroll including overtime, bonus, step-up-pay, deductions and other ad-hoc payments and process accordingly. • Manage, action and respond to all pay related queries. • Provide confidential secretarial and administrative support to the Operational Managers as requested • Process and issue all Maternity and Paternity paperwork, as advised by the HR Team • Respond to daily enquiries on matters such as personal enquiries relating to address changes, salary and overtime discrepancies, recruitment enquiries, ID passes and car parking passes. • Record all sickness data for SSP purposes, calculate and process any sick pay deductions in accordance with the company's sick pay policy • Record and manage holiday records and report on a regular basis to operational managers • Provide support to the HR Business partner on any recruitment activity, when requested, using the recruitment systems (Earcu). • Manage and coordinate all referencing processes • Lead on all ID pass applications, collating all necessary paperwork required for ID pass applications and renewals in a timely manner • Order all uniform to meet the Stations need, distribute and arrange collections of all uniform, keeping detailed records for audit purposes • Ordering stationary using the appropriate purchase order process and managing stock levels • Coordinate all eyecare voucher requests for the Station, in conjunction with the HR Team • Any other duties that you may be called upon from time to time to support the operational needs of the business Note: The above is intended to outline the general responsibilities and qualifications for the Operational Support Co-ordinator position at Gatwick Ground Services LCY. It is not an exhaustive list of duties, and other responsibilities may be assigned as needed. Qualifications and Experience: • Previous experience within a similar role would be advantageous • Ability to work using own initiative and without supervision • Good team player with excellent interpersonal and communication skills • Excellent organisational, planning and administrative skills and a good eye for detail • Experience of working in a busy, sometimes high-pressure environment • Experience of dealing with work of a confidential and sensitive nature • Computer literate with excellent knowledge of Microsoft Packages e.g. Word, Outlook, Excel etc. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. Key benefits include: Access to discounted flights known as hotline fares, standby tickets and concessions with British Airways and other code share airlines Health benefits including free winter flu jab and access to the HSF Health Plan Cycle to work scheme Free staff parking Discounts on airport food vendors Pension scheme At Gatwick Ground Services you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At Gatwick Ground Services we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity are a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey as we continue to assist with connecting Britain with the world and the world with Britain.
Here at Brockenhurst College , we are looking to recruit an Employment Support Administrator on a full-time, permanent basis at our Basepoint Office in Southampton. In return, you will receive a competitive salary of £23,556 per annum . We are a high-achieving college attracting around 2,800 sixth form students annually. Located within the stunning New Forest National Park, we offer a wide range of courses and superb facilities. The Role: As our Employment Support Administrator , you will provide comprehensive administrative support as part of the Employment Support Services Team (Quickstart). Quickstart is the employment support team for Brockenhurst College, based in Southampton, offering fully funded courses to unemployed adults to support their return to work or progress towards employment. Responsibilities: Provide efficient administrative support for the team, including managing messages, processes, and systems, with a focus on logging customer referrals accurately on Access Databases. Respond to enquiries via telephone and email, providing accurate advice and maintaining the generic email account and social media. Maintain learner packs, documentation, and track relevant paperwork including pre-enrolment, pre-course, and post-course completion. Support tutors with course-related tasks, including classroom setup, exam invigilation, and maintaining the learner break room. Handle queries from learners, visitors, partners, tutors, and the public. Track learners post-course to ensure accurate destination data is collected. Provide learning support materials, order supplies, and assist with filing and storage systems. Assist the Curriculum Leader and Coordinator with administrative tasks and liaise with external organisations relevant to employment services. Support colleagues and work flexibly to cover events when needed. Perform duties with accuracy, diplomacy, and confidentiality. Undertake any other duties as reasonably requested. Ideal Candidate: GCSE C in English or equivalent Willingness to work towards a digital/IT qualification Experience in a busy office environment Experience preparing reports, formal documents, and general communications Experience maintaining files and records Ability to plan work routines effectively Proficiency in Microsoft Office, including Outlook, Word, and Excel Benefits: 25 days leave plus Bank Holidays and Christmas closure (pro-rata for part-time staff) Option to purchase additional leave through the Leave Purchase Scheme Confidential Employee Assistance Programme On-site nursery with competitive rates Enrolment in the Local Government Pension Scheme Free eye care vouchers Free secure onsite parking Discounts on shopping, travel, and healthcare Access to onsite gym and sports facilities Weekly staff football games If you believe you are the right candidate, please click ' apply ' now! The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. The successful applicant will undergo safeguarding checks, including an enhanced DBS, and must provide proof of right to work in the UK.
Jul 28, 2025
Full time
Here at Brockenhurst College , we are looking to recruit an Employment Support Administrator on a full-time, permanent basis at our Basepoint Office in Southampton. In return, you will receive a competitive salary of £23,556 per annum . We are a high-achieving college attracting around 2,800 sixth form students annually. Located within the stunning New Forest National Park, we offer a wide range of courses and superb facilities. The Role: As our Employment Support Administrator , you will provide comprehensive administrative support as part of the Employment Support Services Team (Quickstart). Quickstart is the employment support team for Brockenhurst College, based in Southampton, offering fully funded courses to unemployed adults to support their return to work or progress towards employment. Responsibilities: Provide efficient administrative support for the team, including managing messages, processes, and systems, with a focus on logging customer referrals accurately on Access Databases. Respond to enquiries via telephone and email, providing accurate advice and maintaining the generic email account and social media. Maintain learner packs, documentation, and track relevant paperwork including pre-enrolment, pre-course, and post-course completion. Support tutors with course-related tasks, including classroom setup, exam invigilation, and maintaining the learner break room. Handle queries from learners, visitors, partners, tutors, and the public. Track learners post-course to ensure accurate destination data is collected. Provide learning support materials, order supplies, and assist with filing and storage systems. Assist the Curriculum Leader and Coordinator with administrative tasks and liaise with external organisations relevant to employment services. Support colleagues and work flexibly to cover events when needed. Perform duties with accuracy, diplomacy, and confidentiality. Undertake any other duties as reasonably requested. Ideal Candidate: GCSE C in English or equivalent Willingness to work towards a digital/IT qualification Experience in a busy office environment Experience preparing reports, formal documents, and general communications Experience maintaining files and records Ability to plan work routines effectively Proficiency in Microsoft Office, including Outlook, Word, and Excel Benefits: 25 days leave plus Bank Holidays and Christmas closure (pro-rata for part-time staff) Option to purchase additional leave through the Leave Purchase Scheme Confidential Employee Assistance Programme On-site nursery with competitive rates Enrolment in the Local Government Pension Scheme Free eye care vouchers Free secure onsite parking Discounts on shopping, travel, and healthcare Access to onsite gym and sports facilities Weekly staff football games If you believe you are the right candidate, please click ' apply ' now! The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. The successful applicant will undergo safeguarding checks, including an enhanced DBS, and must provide proof of right to work in the UK.
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Overview: As the Facilities & Health & Safety Coordinator, you will be the first point of contact for all store maintenance and Health & Safety matters. You'll play a key role in supporting the Retail Facilities Manager by ensuring timely and efficient maintenance services across the store portfolio, while upholding safety and compliance standards. Skills & Competencies: Excellent organisational and multitasking abilities. Solid understanding of Health & Safety regulations in the workplace. Strong communication and interpersonal skills. Confident communicator, face to face, email and telephone. Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.). High attention to detail and commitment to maintaining high-quality standards. Able to work independently and collaboratively within a team. Excellent customer service skills Key Responsibilities: Act as the main contact for all store maintenance and Health & Safety queries by monitoring dedicated email inboxes and logging incoming requests. Raise maintenance jobs with contractors/suppliers and escalate issues when necessary. Create and manage purchase orders and job logs. Process invoices and liaise with the finance team to ensure timely payments. Track maintenance spend, assist with budgeting, and monitor cost control. Set up new suppliers in coordination with the finance team and MaintainX system. Coordinate facilities-related services for new store openings, including PPM scheduling and utilities setup. Work with the project team during store closures to cancel utilities and services efficiently. Maintain accurate records of PPM schedules, repairs, and inspections. Update and distribute Out-of-Hours contact information to stores and regional managers. Conduct site visits to assess maintenance and Health & Safety needs, and become familiar with store fittings, fixtures, and décor standards. Free 24 hour virtual GP access Enviable staff discounts Harrods discount Half Day, Pay Day Friday (once per month) Exclusive Staff only Sample sales Summer Hours - 2pm Friday Finish Active social committee who arrange a variety of activities such as office drinks, quizzes, free lunches, movie nights, and bring your dog to work day. Nail Technician on site for free gel manicure or pedicure, on a monthly basis. Football team, all welcome. Gym discounts Enhanced pension scheme including life assurance If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom Against Racism
Jul 28, 2025
Full time
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Overview: As the Facilities & Health & Safety Coordinator, you will be the first point of contact for all store maintenance and Health & Safety matters. You'll play a key role in supporting the Retail Facilities Manager by ensuring timely and efficient maintenance services across the store portfolio, while upholding safety and compliance standards. Skills & Competencies: Excellent organisational and multitasking abilities. Solid understanding of Health & Safety regulations in the workplace. Strong communication and interpersonal skills. Confident communicator, face to face, email and telephone. Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.). High attention to detail and commitment to maintaining high-quality standards. Able to work independently and collaboratively within a team. Excellent customer service skills Key Responsibilities: Act as the main contact for all store maintenance and Health & Safety queries by monitoring dedicated email inboxes and logging incoming requests. Raise maintenance jobs with contractors/suppliers and escalate issues when necessary. Create and manage purchase orders and job logs. Process invoices and liaise with the finance team to ensure timely payments. Track maintenance spend, assist with budgeting, and monitor cost control. Set up new suppliers in coordination with the finance team and MaintainX system. Coordinate facilities-related services for new store openings, including PPM scheduling and utilities setup. Work with the project team during store closures to cancel utilities and services efficiently. Maintain accurate records of PPM schedules, repairs, and inspections. Update and distribute Out-of-Hours contact information to stores and regional managers. Conduct site visits to assess maintenance and Health & Safety needs, and become familiar with store fittings, fixtures, and décor standards. Free 24 hour virtual GP access Enviable staff discounts Harrods discount Half Day, Pay Day Friday (once per month) Exclusive Staff only Sample sales Summer Hours - 2pm Friday Finish Active social committee who arrange a variety of activities such as office drinks, quizzes, free lunches, movie nights, and bring your dog to work day. Nail Technician on site for free gel manicure or pedicure, on a monthly basis. Football team, all welcome. Gym discounts Enhanced pension scheme including life assurance If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom Against Racism
Import Customer Services Coordinator - Ocean Freight Forwarding Job Ref VTFRAI00998 City: London Department International Freight Forwarding Status Full Time Type Permanent Import Customer Services Coordinator - Ocean Freight Forwarding Rainham (with hybrid working) The Company Yusen Logistics is aiming to be the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities - through innovative supply chain management, freight forwarding, warehousing, and distribution services. We're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world's preferred choice. We are now looking for an Import Customer Services Coordinator to join us on a full-time, permanent basis. The Benefits - Salary of £31,000 - £36,000 per annum DOE - 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year - Opportunity for Unpaid Leave subject to management approval - Employee Referral Scheme - Cycle to Work scheme - Critical Illness Cover - Free online Fitness Platform, including Pilates & Yoga, Mindfulness/Meditation, and 24/7 support, advice, diet and Nutrition - On-Site Mental Health First Aiders - Employee benefits, including a free eye test, up to 25% off gym membership, and high street vouchers - Free access to 24/7 online GP, mental health support services, Life Events Counselling, and a Care Concierge Service - Tailored development and career opportunities - Health Cash Plan - KareHero This is a fantastic opportunity for an enthusiastic freight forwarding professional with logistics expertise to join our global organisation. You'll play a pivotal role in delivering seamless import operations while enjoying a hybrid working environment that supports flexibility and personal wellbeing. What's more, you'll gain access to a fantastic range of benefits, from lifestyle perks to development opportunities, ensuring you thrive both professionally and personally. The Role As an Import Customer Service Clerk, you will play a key role in managing import container movements, ensuring all shipments are handled accurately and efficiently. Specifically, you will liaise closely with our origin offices to guarantee consignments move correctly and on time, keeping customers updated and ensuring high levels of service are provided. Acting as a direct point of contact for clients, you will process customs clearance, haulage, and other transactional service supports, ensuring all operational requirements and inquiries are concluded promptly and courteously. Additionally, you will monitor job file revenue and costs, provide ad-hoc freight quotations, and proactively up-sell our services to existing and potential customers. About You To be considered as an Import Customer Service Clerk, you will need: - Experience in Ocean Freight Forwarding - Experience using CargoWise, FCL & LCL - Excellent customer service skills with a proactive and flexible approach - Strong administration skills with attention to detail - The ability to prioritise tasks and work efficiently under pressure - Basic IT skills, including Microsoft Office and in-house systems The closing date for this role is 21st August 2025. Other organisations may call this role Import Co-ordinator, Freight Forwarding Customer Service Representative, Import Logistics Co-ordinator, Ocean Freight Clerk, Import Operations Specialist, Import Administrator, Shipping & Logistics Co-ordinator, Freight Operations Co-ordinator. Webrecruit and Yusen Logistics are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as an Import Customer Service Clerk, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jul 28, 2025
Full time
Import Customer Services Coordinator - Ocean Freight Forwarding Job Ref VTFRAI00998 City: London Department International Freight Forwarding Status Full Time Type Permanent Import Customer Services Coordinator - Ocean Freight Forwarding Rainham (with hybrid working) The Company Yusen Logistics is aiming to be the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities - through innovative supply chain management, freight forwarding, warehousing, and distribution services. We're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world's preferred choice. We are now looking for an Import Customer Services Coordinator to join us on a full-time, permanent basis. The Benefits - Salary of £31,000 - £36,000 per annum DOE - 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year - Opportunity for Unpaid Leave subject to management approval - Employee Referral Scheme - Cycle to Work scheme - Critical Illness Cover - Free online Fitness Platform, including Pilates & Yoga, Mindfulness/Meditation, and 24/7 support, advice, diet and Nutrition - On-Site Mental Health First Aiders - Employee benefits, including a free eye test, up to 25% off gym membership, and high street vouchers - Free access to 24/7 online GP, mental health support services, Life Events Counselling, and a Care Concierge Service - Tailored development and career opportunities - Health Cash Plan - KareHero This is a fantastic opportunity for an enthusiastic freight forwarding professional with logistics expertise to join our global organisation. You'll play a pivotal role in delivering seamless import operations while enjoying a hybrid working environment that supports flexibility and personal wellbeing. What's more, you'll gain access to a fantastic range of benefits, from lifestyle perks to development opportunities, ensuring you thrive both professionally and personally. The Role As an Import Customer Service Clerk, you will play a key role in managing import container movements, ensuring all shipments are handled accurately and efficiently. Specifically, you will liaise closely with our origin offices to guarantee consignments move correctly and on time, keeping customers updated and ensuring high levels of service are provided. Acting as a direct point of contact for clients, you will process customs clearance, haulage, and other transactional service supports, ensuring all operational requirements and inquiries are concluded promptly and courteously. Additionally, you will monitor job file revenue and costs, provide ad-hoc freight quotations, and proactively up-sell our services to existing and potential customers. About You To be considered as an Import Customer Service Clerk, you will need: - Experience in Ocean Freight Forwarding - Experience using CargoWise, FCL & LCL - Excellent customer service skills with a proactive and flexible approach - Strong administration skills with attention to detail - The ability to prioritise tasks and work efficiently under pressure - Basic IT skills, including Microsoft Office and in-house systems The closing date for this role is 21st August 2025. Other organisations may call this role Import Co-ordinator, Freight Forwarding Customer Service Representative, Import Logistics Co-ordinator, Ocean Freight Clerk, Import Operations Specialist, Import Administrator, Shipping & Logistics Co-ordinator, Freight Operations Co-ordinator. Webrecruit and Yusen Logistics are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as an Import Customer Service Clerk, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as the Senior Facilities Coordinator, we will make the best use of all your understanding, compassion and commitment About us Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No,but we never give up on people. Last year we helped more then 12,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role We are looking for a Senior Facilities Coordinator to join the Facilities team. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will: Manage the facilities and reception related responsibilities at the Employment Academy Manage room bookings, coordinate contractor visits, and arrange building repairs. Oversee building safety inspections and ensure ongoing health and safety compliance. Promote and coordinate the hire of office/event spaces, including advertising and hosting viewings. Handle venue setup for events, manage customer feedback, and support tenants renting office space in the building. Supervise and motivate team members while collaborating with internal teams and external partners. You will have: Experience of providing a high standard of service in relation to facilities and buildings. Excellent prioritisation and multitasking skills. Ability to promote the Employment Academy in terms of rooms for hire and engaging with potential tenants, businesses, and community groups to meet budget. Good health, safety and risk experience and willingness to gain formal qualifications. Experience of working with different stakeholders and meeting their requirements. Experience of providing line management. We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). Pension - we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. Life assurance - four times your annual salary and critical illness cover. Other benefits including a blue light discount card, interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Jul 28, 2025
Full time
Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as the Senior Facilities Coordinator, we will make the best use of all your understanding, compassion and commitment About us Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No,but we never give up on people. Last year we helped more then 12,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role We are looking for a Senior Facilities Coordinator to join the Facilities team. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will: Manage the facilities and reception related responsibilities at the Employment Academy Manage room bookings, coordinate contractor visits, and arrange building repairs. Oversee building safety inspections and ensure ongoing health and safety compliance. Promote and coordinate the hire of office/event spaces, including advertising and hosting viewings. Handle venue setup for events, manage customer feedback, and support tenants renting office space in the building. Supervise and motivate team members while collaborating with internal teams and external partners. You will have: Experience of providing a high standard of service in relation to facilities and buildings. Excellent prioritisation and multitasking skills. Ability to promote the Employment Academy in terms of rooms for hire and engaging with potential tenants, businesses, and community groups to meet budget. Good health, safety and risk experience and willingness to gain formal qualifications. Experience of working with different stakeholders and meeting their requirements. Experience of providing line management. We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). Pension - we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. Life assurance - four times your annual salary and critical illness cover. Other benefits including a blue light discount card, interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Founded 20 years ago we have grown to become one of London's Leading Facade Restoration & Cleaning Experts serving some of the most prestigious buildings in the capital including the skyscrapers in Canary Wharf :- ) We also pioneer our own in-house patented 3D technology to carry out the most complex building cleaning projects. As demand for our services increases we are looking to hire a highly capable Field Customer Coordinator to support our clients and ongoing projects. If you are serious about safety, well organised, and able to develop relationships with all personality types, we d love to hear from you. Note: As you will need to move around London freely we will provide a company scooter, ebike or van. You choose. Role Info: Field Customer Coordinator London - Field & Office £30,000 - £35,000 Plus Bonus Scheme, Training and a Company Transport Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Background: Client Management, Project Planning, Problem Solving, Complaint Management, Project Reporting, Health and Safety Who we are: Spectrum is a London based building services contractor offering specialist expertise in access and external building maintenance and construction. Our rope-access background (abseiling) allows us to help our clients find cost effective and safe solutions. We are able to support in even the most challenging of environments. With vast amounts of experience and a myriad of projects under our belt, we offer a full spectrum of building maintenance services that require the expert know-how to complete. Our Vision: Transform the face of buildings globally using pioneering in-house technology Our Purpose: To be the brand that creates innovative products that break free from conventional methods, allowing us to offer completely unique building services that no one else can. The Role: + Build Connections: Travel to prospective client sites to understand their unique building maintenance and cleaning needs. + Understand Requirements: Dive deep into challenges, ensuring the solution fits the client perfectly. + Collaborate: Partner with the wider Spectrum team to produce clear, compelling, and competitive quotations. + Deliver Results: Follow up and build relationships that turn one-off opportunities into repeat business. What You Bring to the Role: + Proven experience in a face-to-face rapport building business development role. + Confidence in visiting client sites, assessing their needs, and offering solutions. + A collaborative approach to working with internal teams. + Exceptional organisational skills, with attention to detail in pricing and quoting. + Motivation to contribute to company growth and client satisfaction. About You: + A passion for people you know how to connect and leave a lasting impression. + Exceptional communication skills and the ability to ask the right questions. + Experience in customer-facing roles or sales coordination (even better if it's B2B!). + Organisational wizardry managing quotes, schedules, and details is your jam. + A dash of independence with the confidence to manage your own client visits. + Willing to move around London on scooter, moped, motorbike (provided) If you re ready to build connections, close deals, and be an integral part of Spectrum Specialist Support s growth journey, we d love to hear from you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jul 27, 2025
Full time
Founded 20 years ago we have grown to become one of London's Leading Facade Restoration & Cleaning Experts serving some of the most prestigious buildings in the capital including the skyscrapers in Canary Wharf :- ) We also pioneer our own in-house patented 3D technology to carry out the most complex building cleaning projects. As demand for our services increases we are looking to hire a highly capable Field Customer Coordinator to support our clients and ongoing projects. If you are serious about safety, well organised, and able to develop relationships with all personality types, we d love to hear from you. Note: As you will need to move around London freely we will provide a company scooter, ebike or van. You choose. Role Info: Field Customer Coordinator London - Field & Office £30,000 - £35,000 Plus Bonus Scheme, Training and a Company Transport Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Background: Client Management, Project Planning, Problem Solving, Complaint Management, Project Reporting, Health and Safety Who we are: Spectrum is a London based building services contractor offering specialist expertise in access and external building maintenance and construction. Our rope-access background (abseiling) allows us to help our clients find cost effective and safe solutions. We are able to support in even the most challenging of environments. With vast amounts of experience and a myriad of projects under our belt, we offer a full spectrum of building maintenance services that require the expert know-how to complete. Our Vision: Transform the face of buildings globally using pioneering in-house technology Our Purpose: To be the brand that creates innovative products that break free from conventional methods, allowing us to offer completely unique building services that no one else can. The Role: + Build Connections: Travel to prospective client sites to understand their unique building maintenance and cleaning needs. + Understand Requirements: Dive deep into challenges, ensuring the solution fits the client perfectly. + Collaborate: Partner with the wider Spectrum team to produce clear, compelling, and competitive quotations. + Deliver Results: Follow up and build relationships that turn one-off opportunities into repeat business. What You Bring to the Role: + Proven experience in a face-to-face rapport building business development role. + Confidence in visiting client sites, assessing their needs, and offering solutions. + A collaborative approach to working with internal teams. + Exceptional organisational skills, with attention to detail in pricing and quoting. + Motivation to contribute to company growth and client satisfaction. About You: + A passion for people you know how to connect and leave a lasting impression. + Exceptional communication skills and the ability to ask the right questions. + Experience in customer-facing roles or sales coordination (even better if it's B2B!). + Organisational wizardry managing quotes, schedules, and details is your jam. + A dash of independence with the confidence to manage your own client visits. + Willing to move around London on scooter, moped, motorbike (provided) If you re ready to build connections, close deals, and be an integral part of Spectrum Specialist Support s growth journey, we d love to hear from you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Title: People Co-ordinator (Partnering Team) / People Administrator / Junior People Advisor / People Advisor Location: Hybrid Working on Campus in Manchester / Remote Salary: £31,637 to £36,130 per annum, depending on relevant experience Job Type: Permanent, Full Time Hours: 35 Hours Per Week Closing Date: 25/07/2025 This University are seeking to appoint a dynamic and experienced People Partnering Coordinator to join their People Team. The People Partnering Coordinator provides a range of administrative support activities for the People Partnering Team. The role is accountable for delivering process and administrative support to enable the activities of People Directors, Partners and Officers in delivering a Partnering service to the University. The role is also responsible for ensuring excellent customer service though management of enquiries and requests into the People Partnering team. This is a hybrid role, working a minimum of 2/3 days on our campus on oxford Road, Manchester. Person Specification: Demonstrable experience of meeting operational requirements, with excellent planning and organisational skills. Experience of set up, operation and continuous improvement of administrative support systems and processes. Experience of managing and responding to customer enquiries. Experience of managing a varied workload including regular/cyclical and ad hoc requirements. Experience of arranging and supporting meetings including logistics and minute/action taking. A knowledge and awareness of the key stages of an employee lifecycle Commercial Awareness - Understands the importance of dealing sensitively and confidentially with people data and personal information. Analytical Thinking - Sound analytical, creative and pragmatic problem-solving skills. Has the ability to use reporting systems to produce data sets and packs which can inform analysis and insights. Can use excel and PowerPoint to analyse and present data. Service Excellence - Demonstrates the ability to provide an excellent customer experience through interactions; and to plan and deliver cyclical and known people related activities, policy and process in line with organisational expectations, in time and to high standards. Continuous Improvement - can identify opportunities for process improvement, make suggestions and implement improvements. As an ideal candidate you will have: Experience working in an administrative service within a People / HR function is preferred. Some working knowledge of People / HR delivery within the Higher Education Sector is preferred but not essential. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Additional Information: This University is part of the prestigious Russell Group of universities and highly respected across the globe as a centre of teaching excellence and research innovation and discovery. As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit. Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post. Our University is positive about flexible working. Blended working arrangements may be considered. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; HR advisor, People Advisor, Human Resources Admin, People Admin, People Partner, Junior People Partner may also be considered for this role.
Jul 27, 2025
Full time
Job Title: People Co-ordinator (Partnering Team) / People Administrator / Junior People Advisor / People Advisor Location: Hybrid Working on Campus in Manchester / Remote Salary: £31,637 to £36,130 per annum, depending on relevant experience Job Type: Permanent, Full Time Hours: 35 Hours Per Week Closing Date: 25/07/2025 This University are seeking to appoint a dynamic and experienced People Partnering Coordinator to join their People Team. The People Partnering Coordinator provides a range of administrative support activities for the People Partnering Team. The role is accountable for delivering process and administrative support to enable the activities of People Directors, Partners and Officers in delivering a Partnering service to the University. The role is also responsible for ensuring excellent customer service though management of enquiries and requests into the People Partnering team. This is a hybrid role, working a minimum of 2/3 days on our campus on oxford Road, Manchester. Person Specification: Demonstrable experience of meeting operational requirements, with excellent planning and organisational skills. Experience of set up, operation and continuous improvement of administrative support systems and processes. Experience of managing and responding to customer enquiries. Experience of managing a varied workload including regular/cyclical and ad hoc requirements. Experience of arranging and supporting meetings including logistics and minute/action taking. A knowledge and awareness of the key stages of an employee lifecycle Commercial Awareness - Understands the importance of dealing sensitively and confidentially with people data and personal information. Analytical Thinking - Sound analytical, creative and pragmatic problem-solving skills. Has the ability to use reporting systems to produce data sets and packs which can inform analysis and insights. Can use excel and PowerPoint to analyse and present data. Service Excellence - Demonstrates the ability to provide an excellent customer experience through interactions; and to plan and deliver cyclical and known people related activities, policy and process in line with organisational expectations, in time and to high standards. Continuous Improvement - can identify opportunities for process improvement, make suggestions and implement improvements. As an ideal candidate you will have: Experience working in an administrative service within a People / HR function is preferred. Some working knowledge of People / HR delivery within the Higher Education Sector is preferred but not essential. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Additional Information: This University is part of the prestigious Russell Group of universities and highly respected across the globe as a centre of teaching excellence and research innovation and discovery. As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit. Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post. Our University is positive about flexible working. Blended working arrangements may be considered. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; HR advisor, People Advisor, Human Resources Admin, People Admin, People Partner, Junior People Partner may also be considered for this role.
Principal Development Engineer page is loaded Principal Development Engineer Apply locations United Kingdom - Greater London - London United Kingdom - Bristol time type Full time posted on Posted 30+ Days Ago job requisition id R3172 Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. The successful candidate will lead the engineering development team assigned to each project, working closely with the Bid Leader(s) on assignments covering all technical analysis and project development deliverables for our customers in both public and private sectors. This involves on-site energy audit, project outline design and scope of work development, techno-economic assessment, coordination with stakeholders, liaising with technical specialist and sub-contractors, report writing and presentation. The ideal candidate must have a good level of engineering expertise, possess strong technical lead development skills, have a sound track record in developing successful energy and renewable projects, and be willing to travel nationwide on a regular basis. Key Responsibilities: Assume overall project responsibility as a Lead Developer for the development of all technical aspects of the bid documents, High Level Appraisals (HLA) and Investment Grade Proposals (IGP) Conduct/check feasibility studies, techno-economic analysis and energy modelling including EPC, PPA and EaaS across various renewables and clean technologies Carry out energy audits and site surveys at potential customer sites to identify and develop opportunities for technical solutions including, but not limited to, energy conservation measures (ECM) and renewable generations Develop/check engineering outline design including equipment sizing and layout, system performance and operation specifications, control philosophy, outline system drawings, constructability assessment, risk assessment, and project programme Produce/check outline engineering work package and scope of work document for contractor to provide pricing Negotiate scope and pricing with sub-contractors Prepare/check project capital cost, energy savings calculations and financial evaluations of proposed ECMs Prepare/check technical reports, presentation and all project supporting documentation detailing buildings, building systems, data analysis results and energy savings opportunities Liaise with the design, implementation and operations teams to incorporate all project requirements within the proposal submission Ensure all project deliverables are completed on time, in line with pre-approved project development budgets and complied with bid criteria/client requirements Liaise with client stakeholders and attend regular client project meetings Exhibit comprehensive engineering knowledge and understanding of entire project terms and technical requirements Assist in improving operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service Support and provide guidance/training for junior members of the project development team Identify new and innovative technologies and solutions Deliver other duties as required Minimum Qualifications: Minimum 2:1 engineering degree, or equivalent preferably in Mechanical, Electrical or Chemical Achieved or working towards Chartered Engineer status Minimum 7 years of experience working in energy engineering, renewables, or decarbonisation Accredited PAS 2035 Retrofit Assessor, Designer, or Coordinator qualification or ESOS Lead Assessor is advantageous Strong understanding of engineering principles associated with building services and renewable technologies Demonstrated lead development skills including the ability to building project scopes and assess constructability of systems Commercially aware with experience of negotiating with equipment suppliers and contractors Experience working on Building Management System (BMS), Battery Energy Storage System (BESS), Wind, or Electric Vehicle Charging Infrastructure advantageous Experience of development and training of graduate/junior engineers Experience working on UK Public Sector Tender Frameworks including ReFiT, LHC, Essentia, CEF, and SNDEE advantageous Proficient in Microsoft Office Suite in particular Excel, Word, PowerPoint, and Power BI. Excellent verbal, written and presentation skills Personal Attributes: The successful candidate will be enthusiastic, confident and have a flexible approach to work. They will becustomer focused, passionate about energy engineering, renewable energy and decarbonisation. They should be able to demonstrate good organizational and leadership skills including the ability to multi-task, prioritise work under pressure and complete within deadlines.Proven ability to manage and complete complex engineering projects in a timely, cost-effective and customer focused manner. The job requires the willingness to travel across the UK and abroad, while based in Guildford, London, Bristol or Wales. All applicants must be eligible to legally work in the UK. AMERESCO challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans. All official communications from Ameresco will originate from email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. Ameresco is an Equal Opportunity Employer. About Us Energy careers at Ameresco bring employees to the forefront of new energy technology with the backing of an experienced team of energy efficiency and renewable energy engineers and professionals. Ameresco is a recognized leader throughout North America and United Kingdom, delivering comprehensive renewable energy and energy efficiency services to public and private enterprises. "Its inspiring to work on projects that are shaping the future of energy use and to be part of a team that has tremendous experience in renewable energy systems."
Jul 26, 2025
Full time
Principal Development Engineer page is loaded Principal Development Engineer Apply locations United Kingdom - Greater London - London United Kingdom - Bristol time type Full time posted on Posted 30+ Days Ago job requisition id R3172 Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. The successful candidate will lead the engineering development team assigned to each project, working closely with the Bid Leader(s) on assignments covering all technical analysis and project development deliverables for our customers in both public and private sectors. This involves on-site energy audit, project outline design and scope of work development, techno-economic assessment, coordination with stakeholders, liaising with technical specialist and sub-contractors, report writing and presentation. The ideal candidate must have a good level of engineering expertise, possess strong technical lead development skills, have a sound track record in developing successful energy and renewable projects, and be willing to travel nationwide on a regular basis. Key Responsibilities: Assume overall project responsibility as a Lead Developer for the development of all technical aspects of the bid documents, High Level Appraisals (HLA) and Investment Grade Proposals (IGP) Conduct/check feasibility studies, techno-economic analysis and energy modelling including EPC, PPA and EaaS across various renewables and clean technologies Carry out energy audits and site surveys at potential customer sites to identify and develop opportunities for technical solutions including, but not limited to, energy conservation measures (ECM) and renewable generations Develop/check engineering outline design including equipment sizing and layout, system performance and operation specifications, control philosophy, outline system drawings, constructability assessment, risk assessment, and project programme Produce/check outline engineering work package and scope of work document for contractor to provide pricing Negotiate scope and pricing with sub-contractors Prepare/check project capital cost, energy savings calculations and financial evaluations of proposed ECMs Prepare/check technical reports, presentation and all project supporting documentation detailing buildings, building systems, data analysis results and energy savings opportunities Liaise with the design, implementation and operations teams to incorporate all project requirements within the proposal submission Ensure all project deliverables are completed on time, in line with pre-approved project development budgets and complied with bid criteria/client requirements Liaise with client stakeholders and attend regular client project meetings Exhibit comprehensive engineering knowledge and understanding of entire project terms and technical requirements Assist in improving operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service Support and provide guidance/training for junior members of the project development team Identify new and innovative technologies and solutions Deliver other duties as required Minimum Qualifications: Minimum 2:1 engineering degree, or equivalent preferably in Mechanical, Electrical or Chemical Achieved or working towards Chartered Engineer status Minimum 7 years of experience working in energy engineering, renewables, or decarbonisation Accredited PAS 2035 Retrofit Assessor, Designer, or Coordinator qualification or ESOS Lead Assessor is advantageous Strong understanding of engineering principles associated with building services and renewable technologies Demonstrated lead development skills including the ability to building project scopes and assess constructability of systems Commercially aware with experience of negotiating with equipment suppliers and contractors Experience working on Building Management System (BMS), Battery Energy Storage System (BESS), Wind, or Electric Vehicle Charging Infrastructure advantageous Experience of development and training of graduate/junior engineers Experience working on UK Public Sector Tender Frameworks including ReFiT, LHC, Essentia, CEF, and SNDEE advantageous Proficient in Microsoft Office Suite in particular Excel, Word, PowerPoint, and Power BI. Excellent verbal, written and presentation skills Personal Attributes: The successful candidate will be enthusiastic, confident and have a flexible approach to work. They will becustomer focused, passionate about energy engineering, renewable energy and decarbonisation. They should be able to demonstrate good organizational and leadership skills including the ability to multi-task, prioritise work under pressure and complete within deadlines.Proven ability to manage and complete complex engineering projects in a timely, cost-effective and customer focused manner. The job requires the willingness to travel across the UK and abroad, while based in Guildford, London, Bristol or Wales. All applicants must be eligible to legally work in the UK. AMERESCO challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans. All official communications from Ameresco will originate from email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. Ameresco is an Equal Opportunity Employer. About Us Energy careers at Ameresco bring employees to the forefront of new energy technology with the backing of an experienced team of energy efficiency and renewable energy engineers and professionals. Ameresco is a recognized leader throughout North America and United Kingdom, delivering comprehensive renewable energy and energy efficiency services to public and private enterprises. "Its inspiring to work on projects that are shaping the future of energy use and to be part of a team that has tremendous experience in renewable energy systems."
Business Education Global Program Manager, APAC & EMEA The Meta Business Education team (which powers Meta Blueprint) is committed to empowering growth through digital education. Our mission is to deliver training on the latest and greatest in Meta marketing innovations-from products and services to best practices-to our global customers and partners.We collaborate with teams across the Meta organization, as well as with agencies, marketing partners, and businesses of all sizes, to develop best-in-class training and educational solutions.Our dedicated team strives to provide exceptional learning experiences, enabling partners to fully leverage everything Meta and its family of apps and services have to offer. If you're passionate about developing and deploying both in-person and online training programs and are looking for an opportunity in a rapidly expanding team, this could be your chance.The Business Education Global Program Manager role is part of the Business Education Training team. Business Education Global Program Manager, APAC & EMEA Responsibilities Project Management: Lead the project management for regional, pan-regional, or global education projects Process Enhancement: Collaborate with other regional Program Managers to enhance existing or create new global processes. Developing consistent frameworks and outline of processes and workflows to be executed by Coordinators Lead operational roll-out of Business Education programs (e.g., Meta Blueprint Business Education Program, Certified Company). Ensure regional feedback is collected and implemented, influencing global guidelines and processes. Support new program introductions, ensuring seamless integration through planning, pilots, launch, and maintenance Platform Team Collaboration: Partner with the Business Education Platforms team to ensure global processes are being followed adequately, adhering to agreed timelines and deliverables for Live Training, Webinars, Custom Learning Paths offering and Online Helpdesk support Communication: Partner on communications related to Business Education offerings, ensuring global initiatives and messaging are cascaded to the region and cross functional partners Strategy Development & Regional Expertise: Collaborate with the Regional Head and Business Education Training Partners to build the education strategy for your regions, aligning with Global Business Education priorities. Provide regional expertise and innovation for new program launches integrated into your region Program Reporting & Budget Management: Develop and maintain the region's program reporting strategy, ensuring up-to-date and accurate reporting. Manage the region's budget forecast, allocation, and expenditure, aligning with global team policies and Meta's financial guidelines Customer Support: Lead Meta Blueprint's customer support by managing and enhancing the process in the region Event Planning & Vendor Management: Oversee regional in-person event planning and management, including training, testing events, and team offsites. Manage vendor relationships, ensuring contracts are up-to-date and performance feedback is implemented Data Management & Compliance: Manage event data within your region, ensuring compliance with Meta's data sharing policy and other localized policies Innovation & Expertise: Act as a regional Meta Blueprint & Meta Certification point of contact, providing expertise on the latest operational standards and guidelines. Identify opportunities, define plans, and execute complex programs in the region, collaborating with Cross Functional Partners Cross-Functional Partnerships: Establish and maintain strategic relationships with cross-functional partners and external suppliers to ensure seamless execution of educational programs within APAC and EMEA regions Coordinator Management: Oversee the engagement, onboarding, and management of contingent worker Coordinators, providing clear direction and guidance to ensure they deliver high-quality coordination services for BizEd education programs and solutions within their designated markets Manage the relationship with Contingent Worker Program and/or Vendors to assure that contracts are up to date and timely performance feedback is provided & implemented Minimum of 30% travel Minimum Qualifications 8+ years of experience in business education, training, or a related field, with at least 3 years of experience in a program management role Proven track record of managing large-scale programs or projects in a global setting Strategic thinking and problem-solving: strong analytical and problem-solving skills, with demonstrated experience in analyzing data, identifying trends and patterns, and making informed decisions that drive business outcomes Project management skills, with proven examples of prioritization while working on multiple projects and deadlines Familiarity with event platform tools: Learning Management System, Splash, BlueJeans, Zoom, Webex Communications experience, specially creating executive communications Preferred Qualifications Proven success history of communicating with and influencing executive level stakeholders Certification in project management (e.g., PMP, Agile) is a plus Proven experience within and knowledge of the broader advertising landscape, specifically digital marketing and internal workings of media/creative agencies About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form . Apply for this job Take the first step toward a rewarding career at Meta. Explore jobs that match your skills and experience. Search by technology, team or location to find an opening that's right for you. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .
Jul 26, 2025
Full time
Business Education Global Program Manager, APAC & EMEA The Meta Business Education team (which powers Meta Blueprint) is committed to empowering growth through digital education. Our mission is to deliver training on the latest and greatest in Meta marketing innovations-from products and services to best practices-to our global customers and partners.We collaborate with teams across the Meta organization, as well as with agencies, marketing partners, and businesses of all sizes, to develop best-in-class training and educational solutions.Our dedicated team strives to provide exceptional learning experiences, enabling partners to fully leverage everything Meta and its family of apps and services have to offer. If you're passionate about developing and deploying both in-person and online training programs and are looking for an opportunity in a rapidly expanding team, this could be your chance.The Business Education Global Program Manager role is part of the Business Education Training team. Business Education Global Program Manager, APAC & EMEA Responsibilities Project Management: Lead the project management for regional, pan-regional, or global education projects Process Enhancement: Collaborate with other regional Program Managers to enhance existing or create new global processes. Developing consistent frameworks and outline of processes and workflows to be executed by Coordinators Lead operational roll-out of Business Education programs (e.g., Meta Blueprint Business Education Program, Certified Company). Ensure regional feedback is collected and implemented, influencing global guidelines and processes. Support new program introductions, ensuring seamless integration through planning, pilots, launch, and maintenance Platform Team Collaboration: Partner with the Business Education Platforms team to ensure global processes are being followed adequately, adhering to agreed timelines and deliverables for Live Training, Webinars, Custom Learning Paths offering and Online Helpdesk support Communication: Partner on communications related to Business Education offerings, ensuring global initiatives and messaging are cascaded to the region and cross functional partners Strategy Development & Regional Expertise: Collaborate with the Regional Head and Business Education Training Partners to build the education strategy for your regions, aligning with Global Business Education priorities. Provide regional expertise and innovation for new program launches integrated into your region Program Reporting & Budget Management: Develop and maintain the region's program reporting strategy, ensuring up-to-date and accurate reporting. Manage the region's budget forecast, allocation, and expenditure, aligning with global team policies and Meta's financial guidelines Customer Support: Lead Meta Blueprint's customer support by managing and enhancing the process in the region Event Planning & Vendor Management: Oversee regional in-person event planning and management, including training, testing events, and team offsites. Manage vendor relationships, ensuring contracts are up-to-date and performance feedback is implemented Data Management & Compliance: Manage event data within your region, ensuring compliance with Meta's data sharing policy and other localized policies Innovation & Expertise: Act as a regional Meta Blueprint & Meta Certification point of contact, providing expertise on the latest operational standards and guidelines. Identify opportunities, define plans, and execute complex programs in the region, collaborating with Cross Functional Partners Cross-Functional Partnerships: Establish and maintain strategic relationships with cross-functional partners and external suppliers to ensure seamless execution of educational programs within APAC and EMEA regions Coordinator Management: Oversee the engagement, onboarding, and management of contingent worker Coordinators, providing clear direction and guidance to ensure they deliver high-quality coordination services for BizEd education programs and solutions within their designated markets Manage the relationship with Contingent Worker Program and/or Vendors to assure that contracts are up to date and timely performance feedback is provided & implemented Minimum of 30% travel Minimum Qualifications 8+ years of experience in business education, training, or a related field, with at least 3 years of experience in a program management role Proven track record of managing large-scale programs or projects in a global setting Strategic thinking and problem-solving: strong analytical and problem-solving skills, with demonstrated experience in analyzing data, identifying trends and patterns, and making informed decisions that drive business outcomes Project management skills, with proven examples of prioritization while working on multiple projects and deadlines Familiarity with event platform tools: Learning Management System, Splash, BlueJeans, Zoom, Webex Communications experience, specially creating executive communications Preferred Qualifications Proven success history of communicating with and influencing executive level stakeholders Certification in project management (e.g., PMP, Agile) is a plus Proven experience within and knowledge of the broader advertising landscape, specifically digital marketing and internal workings of media/creative agencies About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form . Apply for this job Take the first step toward a rewarding career at Meta. Explore jobs that match your skills and experience. Search by technology, team or location to find an opening that's right for you. Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .
81234 - Connection Coordinator The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Bury St Edmunds office. You will be a permanent employee. You will attract a salary of 34,170 per annum and a bonus of 3%. Close Date: 4th August 2025 Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category & adhering to Guaranteed Standards of Performance (GSoP). This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, providing quotations, booking site visits, processing payment, and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Jul 26, 2025
Contractor
81234 - Connection Coordinator The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Bury St Edmunds office. You will be a permanent employee. You will attract a salary of 34,170 per annum and a bonus of 3%. Close Date: 4th August 2025 Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category & adhering to Guaranteed Standards of Performance (GSoP). This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, providing quotations, booking site visits, processing payment, and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Sales Administrator Permanent Based in Stockton Your new company Our client is seeking a proactive and detail-oriented Sales Administrator to join their dedicated team. This is a fantastic opportunity to become part of a supportive and dynamic environment, where your sales administrative expertise will play a vital role in ensuring the smooth delivery of training programmes and the efficient running of day-to-day operations. Your new role Ensure the efficient operation of sales and administrative processes in collaboration with the Sales and Service Coordinator.Follow established procedures and suggest improvements to enhance operational efficiency.Respond promptly and professionally to stakeholder enquiries and requirements.Monitor delegate arrivals and manage badge allocation.Support colleagues during external audits, including ISO 9001, ISO 45001, and other awarding body inspections.Build and maintain strong relationships with clients locally and nationally to support commercial growth.Use initiative to identify and pursue new business opportunities through market intelligence.Maintain accurate, timely, and appropriately shared records in line with data protection and confidentiality standards.Compile course calendars based on client needs and internal scheduling requirements.Handle commercially sensitive materials with a high level of confidentiality and security.Assist in maintaining and updating the customer database.Provide information, advice, and guidance to clients throughout their engagement with our services.Collaborate with the Sales and Support Coordinator to identify underperforming areas and promote relevant offerings.Conduct targeted tele-sales campaigns to meet monthly sales targets.Represent the organisation at face-to-face marketing events.Manage scheduling for instructors and associate instructors.Liaise with other departments within the wider group to cross-sell services.Work collaboratively with internal and external stakeholders to meet safety, financial, quality, and continuous improvement goals.Uphold high standards of health, safety, and housekeeping.Participate in team meetings and team-building activities.Maintain continuous professional development in line with industry standards.Safeguard the health, well-being, and safety of all students and staff, including vulnerable individuals, by following safeguarding policies and procedures.Promote equality, diversity, and inclusion for all students, staff, and visitors.Adhere to the Prevent Duty by identifying and reporting concerns related to radicalisation and promoting British values.Undertake any additional duties as required. What you'll need to succeed Experience of sales administration and customer relationship management in a commercial training environment Experience of sales order processing, payment handling and invoicing Commercial sales and negotiation skillsAbility to carry out market research and competitor analysis / benchmarking activitiesComputer literate to an excellent standard in a range of Microsoft packages Capable of correctly and accurately receiving and implementing written or verbal instructionsExcellent communication, negotiation and organisational skillsDemonstrates a commitment to delivering excellent service to delegates and employers. Ability to manage multiple priorities in a deadline-driven environment.Acts with integrity, confidentiality, and responsibility in all interactions.An understanding of Safeguarding and Prevent and a commitment to creating and maintaining a safe environment for all learnersLevel 2 Customer Service (or be prepared to work towards)Level 2 English and Maths (or be prepared to work towards) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 26, 2025
Full time
Sales Administrator Permanent Based in Stockton Your new company Our client is seeking a proactive and detail-oriented Sales Administrator to join their dedicated team. This is a fantastic opportunity to become part of a supportive and dynamic environment, where your sales administrative expertise will play a vital role in ensuring the smooth delivery of training programmes and the efficient running of day-to-day operations. Your new role Ensure the efficient operation of sales and administrative processes in collaboration with the Sales and Service Coordinator.Follow established procedures and suggest improvements to enhance operational efficiency.Respond promptly and professionally to stakeholder enquiries and requirements.Monitor delegate arrivals and manage badge allocation.Support colleagues during external audits, including ISO 9001, ISO 45001, and other awarding body inspections.Build and maintain strong relationships with clients locally and nationally to support commercial growth.Use initiative to identify and pursue new business opportunities through market intelligence.Maintain accurate, timely, and appropriately shared records in line with data protection and confidentiality standards.Compile course calendars based on client needs and internal scheduling requirements.Handle commercially sensitive materials with a high level of confidentiality and security.Assist in maintaining and updating the customer database.Provide information, advice, and guidance to clients throughout their engagement with our services.Collaborate with the Sales and Support Coordinator to identify underperforming areas and promote relevant offerings.Conduct targeted tele-sales campaigns to meet monthly sales targets.Represent the organisation at face-to-face marketing events.Manage scheduling for instructors and associate instructors.Liaise with other departments within the wider group to cross-sell services.Work collaboratively with internal and external stakeholders to meet safety, financial, quality, and continuous improvement goals.Uphold high standards of health, safety, and housekeeping.Participate in team meetings and team-building activities.Maintain continuous professional development in line with industry standards.Safeguard the health, well-being, and safety of all students and staff, including vulnerable individuals, by following safeguarding policies and procedures.Promote equality, diversity, and inclusion for all students, staff, and visitors.Adhere to the Prevent Duty by identifying and reporting concerns related to radicalisation and promoting British values.Undertake any additional duties as required. What you'll need to succeed Experience of sales administration and customer relationship management in a commercial training environment Experience of sales order processing, payment handling and invoicing Commercial sales and negotiation skillsAbility to carry out market research and competitor analysis / benchmarking activitiesComputer literate to an excellent standard in a range of Microsoft packages Capable of correctly and accurately receiving and implementing written or verbal instructionsExcellent communication, negotiation and organisational skillsDemonstrates a commitment to delivering excellent service to delegates and employers. Ability to manage multiple priorities in a deadline-driven environment.Acts with integrity, confidentiality, and responsibility in all interactions.An understanding of Safeguarding and Prevent and a commitment to creating and maintaining a safe environment for all learnersLevel 2 Customer Service (or be prepared to work towards)Level 2 English and Maths (or be prepared to work towards) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
L ocation London or Milton Keynes (minimum of two days a week in the office. You can do more than two days if preferable) Reporting to Head of Integrated Transport Delivery Working hours Full time (9day Fortnight companywide) Contract type/duration Permanent Band 2.1 Salary £32,805 to £47,442 Closing date 9am 06th August 2025 Final Stage Interview: 13th August 2025 (In Person) Internal Role Code RC390 The Role The successful candidate will support the day-to-day running of the demanding Freight Innovation Fund (FIF) Accelerator Programme to enable delivery to time and quality. Working very closely with the Accelerator Programme Lead, the successful candidate will play a key role in supporting SMEs, mentors, coaches, and partners to work together in helping achieve commercial impact and positive outcomes for the UK's freight sector. Key Responsibilities Support revenue targets . Spot opportunities. Contribute to bids and proposals. Support client confidence in and building credibility of CPC. Ensure CRM system is updated with stakeholder contact and any other account information. Support scoping and delivery of streams of work . Deliver plans as designed . Implement effective project management process . Organise your own contribution to the work stream. Collaborate effectively across the work streams/project team . Provide excellence in delivery . Meet (or exceed) utilisation targets . Promote innovative and professional delivery focus across project team. Support buy in across a range of stakeholders through professional and technical expertise . Accountable for timely and high-qualityactions/tasks and updates . Update CRM system with contact of client information Maintain own professional development. Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities. You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations. Identify new methodologies or approaches. Identify solutions beyond the tried and tested methods. Collaborate effectively across teams and disciplines. Influence effectively in projects and tasks. Customer perspective is understood and applied. Uses multi-channel communication to ensure clarity and connection on activities. Able to plan and deliver on multiple activities. Respond to and learns from change with ease. Embed inclusive and sustainability practices in planning and delivery. 9 day fortnight for everyone, we have a full company shutdown every other Friday. 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being. Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers , enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end-to-end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Jul 25, 2025
Full time
L ocation London or Milton Keynes (minimum of two days a week in the office. You can do more than two days if preferable) Reporting to Head of Integrated Transport Delivery Working hours Full time (9day Fortnight companywide) Contract type/duration Permanent Band 2.1 Salary £32,805 to £47,442 Closing date 9am 06th August 2025 Final Stage Interview: 13th August 2025 (In Person) Internal Role Code RC390 The Role The successful candidate will support the day-to-day running of the demanding Freight Innovation Fund (FIF) Accelerator Programme to enable delivery to time and quality. Working very closely with the Accelerator Programme Lead, the successful candidate will play a key role in supporting SMEs, mentors, coaches, and partners to work together in helping achieve commercial impact and positive outcomes for the UK's freight sector. Key Responsibilities Support revenue targets . Spot opportunities. Contribute to bids and proposals. Support client confidence in and building credibility of CPC. Ensure CRM system is updated with stakeholder contact and any other account information. Support scoping and delivery of streams of work . Deliver plans as designed . Implement effective project management process . Organise your own contribution to the work stream. Collaborate effectively across the work streams/project team . Provide excellence in delivery . Meet (or exceed) utilisation targets . Promote innovative and professional delivery focus across project team. Support buy in across a range of stakeholders through professional and technical expertise . Accountable for timely and high-qualityactions/tasks and updates . Update CRM system with contact of client information Maintain own professional development. Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities. You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations. Identify new methodologies or approaches. Identify solutions beyond the tried and tested methods. Collaborate effectively across teams and disciplines. Influence effectively in projects and tasks. Customer perspective is understood and applied. Uses multi-channel communication to ensure clarity and connection on activities. Able to plan and deliver on multiple activities. Respond to and learns from change with ease. Embed inclusive and sustainability practices in planning and delivery. 9 day fortnight for everyone, we have a full company shutdown every other Friday. 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being. Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers , enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end-to-end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Training Coordinator Key Account Manager, Newmarket - £competitive salary Your new company An industrious and growing business based near Newmarket (rural location). Your new role This is an exciting new Training Coordinator job to join a streamlined and collaborative on-site team. This is an exciting, combined role where you will be coordinating training courses as well as supporting an account manager and developing new business leads. Duties include but not limited to: Booking, coordinating and optimising the size of courses All administration to support training courses Register and invigilate for some courses Answering all calls and emails, dealing with enquiries, queries and bookings Diary management Lead development and selling training courses Offering exceptional customer service and account management services What you'll need to succeed To succeed in this job you will need to be: Able to manage your own workloads and changing priorities Work as part of a small team Be highly organised with excellent coordination skills Minimum of 2 years current administration skills A proactive and 'can-do' approach to your work What you'll get in return Joining a friendly and busy team working in a relaxed environment. Monday to Friday 8-5 100% office-based On-site parking (rural location so YOU WILL require your own transport) Competitive salary and a team commission structure paid quarterly What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 25, 2025
Full time
Training Coordinator Key Account Manager, Newmarket - £competitive salary Your new company An industrious and growing business based near Newmarket (rural location). Your new role This is an exciting new Training Coordinator job to join a streamlined and collaborative on-site team. This is an exciting, combined role where you will be coordinating training courses as well as supporting an account manager and developing new business leads. Duties include but not limited to: Booking, coordinating and optimising the size of courses All administration to support training courses Register and invigilate for some courses Answering all calls and emails, dealing with enquiries, queries and bookings Diary management Lead development and selling training courses Offering exceptional customer service and account management services What you'll need to succeed To succeed in this job you will need to be: Able to manage your own workloads and changing priorities Work as part of a small team Be highly organised with excellent coordination skills Minimum of 2 years current administration skills A proactive and 'can-do' approach to your work What you'll get in return Joining a friendly and busy team working in a relaxed environment. Monday to Friday 8-5 100% office-based On-site parking (rural location so YOU WILL require your own transport) Competitive salary and a team commission structure paid quarterly What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
L ocation London or Milton Keynes (minimum of two days a week in the office. You can do more than two days if preferable) Reporting to Head of Integrated Transport Delivery Working hours Full time (9day Fortnight companywide) Contract type/duration Permanent Band 2.1 Salary £32,805 to £47,442 Closing date 9am 06th August 2025 Final Stage Interview: 13th August 2025 (In Person) Internal Role Code RC390 The Role The successful candidate will support the day-to-day running of the demanding Freight Innovation Fund (FIF) Accelerator Programme to enable delivery to time and quality. Working very closely with the Accelerator Programme Lead, the successful candidate will play a key role in supporting SMEs, mentors, coaches, and partners to work together in helping achieve commercial impact and positive outcomes for the UK's freight sector. Key Responsibilities Support revenue targets . Spot opportunities. Contribute to bids and proposals. Support client confidence in and building credibility of CPC. Ensure CRM system is updated with stakeholder contact and any other account information. Support scoping and delivery of streams of work . Deliver plans as designed . Implement effective project management process . Organise your own contribution to the work stream. Collaborate effectively across the work streams/project team . Provide excellence in delivery . Meet (or exceed) utilisation targets . Promote innovative and professional delivery focus across project team. Support buy in across a range of stakeholders through professional and technical expertise . Accountable for timely and high-qualityactions/tasks and updates . Update CRM system with contact of client information Maintain own professional development. Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities. You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations. Identify new methodologies or approaches. Identify solutions beyond the tried and tested methods. Collaborate effectively across teams and disciplines. Influence effectively in projects and tasks. Customer perspective is understood and applied. Uses multi-channel communication to ensure clarity and connection on activities. Able to plan and deliver on multiple activities. Respond to and learns from change with ease. Embed inclusive and sustainability practices in planning and delivery. 9 day fortnight for everyone, we have a full company shutdown every other Friday. 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being. Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers , enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end-to-end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Jul 25, 2025
Full time
L ocation London or Milton Keynes (minimum of two days a week in the office. You can do more than two days if preferable) Reporting to Head of Integrated Transport Delivery Working hours Full time (9day Fortnight companywide) Contract type/duration Permanent Band 2.1 Salary £32,805 to £47,442 Closing date 9am 06th August 2025 Final Stage Interview: 13th August 2025 (In Person) Internal Role Code RC390 The Role The successful candidate will support the day-to-day running of the demanding Freight Innovation Fund (FIF) Accelerator Programme to enable delivery to time and quality. Working very closely with the Accelerator Programme Lead, the successful candidate will play a key role in supporting SMEs, mentors, coaches, and partners to work together in helping achieve commercial impact and positive outcomes for the UK's freight sector. Key Responsibilities Support revenue targets . Spot opportunities. Contribute to bids and proposals. Support client confidence in and building credibility of CPC. Ensure CRM system is updated with stakeholder contact and any other account information. Support scoping and delivery of streams of work . Deliver plans as designed . Implement effective project management process . Organise your own contribution to the work stream. Collaborate effectively across the work streams/project team . Provide excellence in delivery . Meet (or exceed) utilisation targets . Promote innovative and professional delivery focus across project team. Support buy in across a range of stakeholders through professional and technical expertise . Accountable for timely and high-qualityactions/tasks and updates . Update CRM system with contact of client information Maintain own professional development. Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities. You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations. Identify new methodologies or approaches. Identify solutions beyond the tried and tested methods. Collaborate effectively across teams and disciplines. Influence effectively in projects and tasks. Customer perspective is understood and applied. Uses multi-channel communication to ensure clarity and connection on activities. Able to plan and deliver on multiple activities. Respond to and learns from change with ease. Embed inclusive and sustainability practices in planning and delivery. 9 day fortnight for everyone, we have a full company shutdown every other Friday. 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being. Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers , enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end-to-end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
PMO Coordinator About Us We are a specialist consultancy focused on delivering Microsoft Dynamics 365 Customer Engagement (D365 CE) solutions to clients across various industries. Our mission is to drive digital transformation through innovative CRM strategies, and we pride ourselves on our collaborative, agile, and customer-centric approach. Role Overview As a PMO Coordinator, you will play a pivotal role in supporting the successful delivery of D365 CE projects. You will work closely with project managers, consultants, and stakeholders to ensure governance, reporting, and project controls are effectively maintained across the portfolio. Key Responsibilities Project Support & Coordination Assist in the planning, scheduling, and tracking of D365 CE project activities. Maintain project documentation, RAID logs, and status reports. Coordinate project meetings, prepare agendas, and document minutes and actions. Governance & Compliance Ensure adherence to PMO standards, methodologies, and templates. Support project audits and quality assurance reviews. Monitor compliance with contractual and regulatory requirements. Reporting & Analytics Produce regular portfolio dashboards and performance reports. Track KPIs, resource utilization, and project financials. Support capacity planning and forecasting activities. Tool & Process Management Administer project management tools (e.g., Azure DevOps, MS Project, SharePoint). Drive continuous improvement of PMO processes and templates. Support onboarding of new team members into PMO practices. Skills & Experience Essential: Proven experience in a PMO or project coordination role. Familiarity with Microsoft Dynamics 365 CE or similar CRM platforms. Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams). Excellent communication and stakeholder management skills. Desirable: Experience in a consultancy or professional services environment. Knowledge of Agile and Waterfall methodologies. Experience with Azure DevOps, Power BI, or project portfolio tools. Prince2, PMP, or similar project management certification. What We Offer Competitive salary and benefits package. Flexible working arrangements. Opportunities for professional development and certification. A collaborative and inclusive team culture.
Jul 25, 2025
Full time
PMO Coordinator About Us We are a specialist consultancy focused on delivering Microsoft Dynamics 365 Customer Engagement (D365 CE) solutions to clients across various industries. Our mission is to drive digital transformation through innovative CRM strategies, and we pride ourselves on our collaborative, agile, and customer-centric approach. Role Overview As a PMO Coordinator, you will play a pivotal role in supporting the successful delivery of D365 CE projects. You will work closely with project managers, consultants, and stakeholders to ensure governance, reporting, and project controls are effectively maintained across the portfolio. Key Responsibilities Project Support & Coordination Assist in the planning, scheduling, and tracking of D365 CE project activities. Maintain project documentation, RAID logs, and status reports. Coordinate project meetings, prepare agendas, and document minutes and actions. Governance & Compliance Ensure adherence to PMO standards, methodologies, and templates. Support project audits and quality assurance reviews. Monitor compliance with contractual and regulatory requirements. Reporting & Analytics Produce regular portfolio dashboards and performance reports. Track KPIs, resource utilization, and project financials. Support capacity planning and forecasting activities. Tool & Process Management Administer project management tools (e.g., Azure DevOps, MS Project, SharePoint). Drive continuous improvement of PMO processes and templates. Support onboarding of new team members into PMO practices. Skills & Experience Essential: Proven experience in a PMO or project coordination role. Familiarity with Microsoft Dynamics 365 CE or similar CRM platforms. Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams). Excellent communication and stakeholder management skills. Desirable: Experience in a consultancy or professional services environment. Knowledge of Agile and Waterfall methodologies. Experience with Azure DevOps, Power BI, or project portfolio tools. Prince2, PMP, or similar project management certification. What We Offer Competitive salary and benefits package. Flexible working arrangements. Opportunities for professional development and certification. A collaborative and inclusive team culture.
