Inside Sales Representative Solutions Appointment Specialist Location: Manchester Salary: £35,000 p/a Full time - Permanent Hybrid (Mon Thurs in-office, Fri WFH) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you a confident communicator with a knack for opening doors and sparking meaningful conversations? Do you thrive on engaging with senior decision-makers and creating opportunities that drive real business impact? A leading UK-based technology services provider is seeking an Inside Sales Representative (ISR) to join their dynamic Solutions team in Manchester. With a strong reputation for delivering innovative IT solutions across both public and private sectors, this organisation is known for its consultative approach and deep partnerships. What You ll Be Doing As an ISR, you ll play a pivotal role in expanding the company s footprint within existing customer accounts. Working closely with Account Managers and the Solutions team, your mission is to: Engage directly with C-suite executives and senior stakeholders. Book high-quality meetings that lead to strategic, solution-led conversations. Secure at least 5 qualified appointments per month involving key internal and external stakeholders. Collaborate on tailored outreach campaigns aligned with current go-to-market strategies. Maintain detailed records in the CRM and ensure smooth handovers to Account Managers. What We re Looking For 3 5 years experience in technical account management, pre-sales, or a similar role. Strong communication skills and confidence in speaking with senior executives. A proactive, results-driven mindset with a passion for customer success. Familiarity with CRM systems and a structured approach to pipeline management. A solid understanding of enterprise technology solutions and integration.
Jul 28, 2025
Full time
Inside Sales Representative Solutions Appointment Specialist Location: Manchester Salary: £35,000 p/a Full time - Permanent Hybrid (Mon Thurs in-office, Fri WFH) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you a confident communicator with a knack for opening doors and sparking meaningful conversations? Do you thrive on engaging with senior decision-makers and creating opportunities that drive real business impact? A leading UK-based technology services provider is seeking an Inside Sales Representative (ISR) to join their dynamic Solutions team in Manchester. With a strong reputation for delivering innovative IT solutions across both public and private sectors, this organisation is known for its consultative approach and deep partnerships. What You ll Be Doing As an ISR, you ll play a pivotal role in expanding the company s footprint within existing customer accounts. Working closely with Account Managers and the Solutions team, your mission is to: Engage directly with C-suite executives and senior stakeholders. Book high-quality meetings that lead to strategic, solution-led conversations. Secure at least 5 qualified appointments per month involving key internal and external stakeholders. Collaborate on tailored outreach campaigns aligned with current go-to-market strategies. Maintain detailed records in the CRM and ensure smooth handovers to Account Managers. What We re Looking For 3 5 years experience in technical account management, pre-sales, or a similar role. Strong communication skills and confidence in speaking with senior executives. A proactive, results-driven mindset with a passion for customer success. Familiarity with CRM systems and a structured approach to pipeline management. A solid understanding of enterprise technology solutions and integration.
Job Posting End Date: August 07 Who are we? We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive. The role What will you be doing? Job Description Summary Customer Service Administrator Basingstoke Hybrid 3 days per week Salary :£25000 What will you bring? We are holding Recruitment Events in our Basingstoke Office (Unum House, Basing View, Basingstoke RG21 4EQ) on Thursday 21st August. There will be a morning session(9:30am-11:30am) and afternoon session (1pm-3pm). Applying to our event will not secure your place to a session until you have heard from a Unum representative. The event will include an introduction to Unum & our customer services department, a competency interview and a practise exercise. If you are successful within this role, your start date will be 6th October and you will be based in our Basingstoke office. The Customer Service Administrators are the face of our business and are responsible for the management of broker quotations or renewals. Your job will be to manipulate data (so a knowledge of excel is required), assess risk and input it all into our system to price. It will also include open communication with our brokers, to be successful in position you will: Be proactive, curious and a confident communicator Have a willingness to learn Speak to sales teams, brokers, clients, claimants, or medical providers Have good attention to detail and work in a varied and fast-paced environment Provide policy, quote or renewal information Work autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis The successful Customer Service Administrators can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Monday - Friday (no weekends) Salary sacrifice electric car scheme with free on site electric chargers. Unum operates a hybrid working model, our Teams come into the office 3 days a week and will be required to attend office full time for the first month for training purposes. Previous successful applicants have been from backgrounds in: retail, customer services, administration or insurance/financial services. From our experience, this position is commutable from Farnborough, down to Guildford, Winchester or across Andover. Why join us? At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to . Company: Unum UK
Jul 28, 2025
Full time
Job Posting End Date: August 07 Who are we? We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive. The role What will you be doing? Job Description Summary Customer Service Administrator Basingstoke Hybrid 3 days per week Salary :£25000 What will you bring? We are holding Recruitment Events in our Basingstoke Office (Unum House, Basing View, Basingstoke RG21 4EQ) on Thursday 21st August. There will be a morning session(9:30am-11:30am) and afternoon session (1pm-3pm). Applying to our event will not secure your place to a session until you have heard from a Unum representative. The event will include an introduction to Unum & our customer services department, a competency interview and a practise exercise. If you are successful within this role, your start date will be 6th October and you will be based in our Basingstoke office. The Customer Service Administrators are the face of our business and are responsible for the management of broker quotations or renewals. Your job will be to manipulate data (so a knowledge of excel is required), assess risk and input it all into our system to price. It will also include open communication with our brokers, to be successful in position you will: Be proactive, curious and a confident communicator Have a willingness to learn Speak to sales teams, brokers, clients, claimants, or medical providers Have good attention to detail and work in a varied and fast-paced environment Provide policy, quote or renewal information Work autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis The successful Customer Service Administrators can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Monday - Friday (no weekends) Salary sacrifice electric car scheme with free on site electric chargers. Unum operates a hybrid working model, our Teams come into the office 3 days a week and will be required to attend office full time for the first month for training purposes. Previous successful applicants have been from backgrounds in: retail, customer services, administration or insurance/financial services. From our experience, this position is commutable from Farnborough, down to Guildford, Winchester or across Andover. Why join us? At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to . Company: Unum UK
Job Posting End Date: August 07 Who are we? We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive. The role What will you be doing? Customer Service Administrator Basingstoke Hybrid 3 days per week Salary :£25000 What will you bring? We are holding Hiring Events in our Dorking Office (Unum, Milton Court, Dorking RH4 3LZ ) on Tuesday 19th August. There will be a morning session(9:30am-11:30am) and afternoon session (1pm-3pm). Applying to our event will not secure your place to a session until you have heard from a Unum representative. The event will include an introduction to Unum & our customer services department, a competency interview and a practical exercise. If you are successful within this role, your start date will be 6th October and you will be based in our Dorking office. The Customer Service Administrators are the face of our business and are responsible for the management of broker quotations or renewals. Your job will be to manipulate data (so a knowledge of excel is required), assess risk and input it all into our system to price. It will also include open communication with our brokers, to be successful in position you will: Be proactive, curious and a confident communicator Have an excellent telephone manner, providing great customer service Speak to sales teams, brokers, clients, claimants, or medical providers Have good attention to detail and work in a varied and fast-paced environment Provide policy, quote or renewal information Work autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis Have a willingness to learn The successful Customer Service Administrator can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Monday - Friday (no weekends) Salary sacrifice electric car scheme with free on site electric chargers. Unum operates a hybrid working model, our Teams come into the office 3 days a week and will be required to attend office full time for the first month for training purposes. Previous successful applicants have been from backgrounds in: retail, customer services, administration or insurance. From our experience, this position is commutable from Reigate, down to Crawley and across Guildford. Why join us? At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to . Company: Unum UK
Jul 28, 2025
Full time
Job Posting End Date: August 07 Who are we? We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive. The role What will you be doing? Customer Service Administrator Basingstoke Hybrid 3 days per week Salary :£25000 What will you bring? We are holding Hiring Events in our Dorking Office (Unum, Milton Court, Dorking RH4 3LZ ) on Tuesday 19th August. There will be a morning session(9:30am-11:30am) and afternoon session (1pm-3pm). Applying to our event will not secure your place to a session until you have heard from a Unum representative. The event will include an introduction to Unum & our customer services department, a competency interview and a practical exercise. If you are successful within this role, your start date will be 6th October and you will be based in our Dorking office. The Customer Service Administrators are the face of our business and are responsible for the management of broker quotations or renewals. Your job will be to manipulate data (so a knowledge of excel is required), assess risk and input it all into our system to price. It will also include open communication with our brokers, to be successful in position you will: Be proactive, curious and a confident communicator Have an excellent telephone manner, providing great customer service Speak to sales teams, brokers, clients, claimants, or medical providers Have good attention to detail and work in a varied and fast-paced environment Provide policy, quote or renewal information Work autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis Have a willingness to learn The successful Customer Service Administrator can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Monday - Friday (no weekends) Salary sacrifice electric car scheme with free on site electric chargers. Unum operates a hybrid working model, our Teams come into the office 3 days a week and will be required to attend office full time for the first month for training purposes. Previous successful applicants have been from backgrounds in: retail, customer services, administration or insurance. From our experience, this position is commutable from Reigate, down to Crawley and across Guildford. Why join us? At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to . Company: Unum UK
Due to the nature of our support requirements this is an office-based role. Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Messaging Applications Engineer, you will join a collaborative, multi-skilled team working across various services within a shared environment. Your role will involve: Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep theincident record updated in accordance with agreed WI. Escalate where necessary. Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis. Monitor, investigate and fix any problems with the Nexor X500 DSA. Monitor, investigate and fix any problems with the Exchange 2003 Messaging system. Communicate and collaborate with the customer who is an intermediary to the end user Your transferable skills and experience: Knowledge of Simple Mail Transfer Protocol (SMTP) Knowledge of X400 messaging Knowledge of Nexor DSA Knowledge of X500 addressing and address book replication Knowledge and Experience of UNIX scripting Experience of Interoperable C4I Services (ICS) Experience of Oracle 8-10g Experience of Solaris 10 Experience of UNIX / HP-UX Desirable -or willing to learn - Microsoft Exchange 2003 Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5 / V5.5 Desirable - or willing to learn - ITIL Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Messaging Support this could be the next opportunity for you. Expected working Our hours of support are Monday to Friday 08:00 - 18:00 per week to cover 37 hours. This could be on an early or late start, rotated as directed by line manager. Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP Work Your Way is our approach to flexible working - this is available from day 1 of joining Recruitment process The recruitment process consists of a one stage interview. We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion
Jul 28, 2025
Full time
Due to the nature of our support requirements this is an office-based role. Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Messaging Applications Engineer, you will join a collaborative, multi-skilled team working across various services within a shared environment. Your role will involve: Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep theincident record updated in accordance with agreed WI. Escalate where necessary. Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis. Monitor, investigate and fix any problems with the Nexor X500 DSA. Monitor, investigate and fix any problems with the Exchange 2003 Messaging system. Communicate and collaborate with the customer who is an intermediary to the end user Your transferable skills and experience: Knowledge of Simple Mail Transfer Protocol (SMTP) Knowledge of X400 messaging Knowledge of Nexor DSA Knowledge of X500 addressing and address book replication Knowledge and Experience of UNIX scripting Experience of Interoperable C4I Services (ICS) Experience of Oracle 8-10g Experience of Solaris 10 Experience of UNIX / HP-UX Desirable -or willing to learn - Microsoft Exchange 2003 Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5 / V5.5 Desirable - or willing to learn - ITIL Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Messaging Support this could be the next opportunity for you. Expected working Our hours of support are Monday to Friday 08:00 - 18:00 per week to cover 37 hours. This could be on an early or late start, rotated as directed by line manager. Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP Work Your Way is our approach to flexible working - this is available from day 1 of joining Recruitment process The recruitment process consists of a one stage interview. We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion
At Amazon we are committed to being Earth's Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience and support Builders and managers to focus on people through engagement, technology, and innovation. The HR Partner role in our Builder Experience Team (BeXT) focuses on the Builder experience. This role is based in our data centers and the individual will be required to work out of the data centers 100% of the time. You can expect to do the following in your day to day: • Influence change and foster an environment of inclusion for our Builders • Problem solving and influencing in diverse populations • Working in a fast-paced and complex changing environment driven by continuous innovation • Application of HR fundamentals • Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the Builder experience BeXT delivers personalized people support to AWS Builders to amplify the voice of the Builder. In this role, you will collaborate with AWS business leaders and other HR teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions. In addition, you will provide support to our Builders and their leaders aligned to an AWS business line or region, calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to pivot through various scenarios utilizing HR expertise, consulting skills, as well as the ability to connect to the bigger picture while diving deep into the details and collaborate and consult across many teams, levels, and regions. As a BeXT HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: • Consult, coach, and develop leadership through decision making with empathy and sound judgement; collaborating and actioning on talent management processes, people development and performance management, compensation, and employee relations issues. • Foster and role model an environment of inclusion for all Builders. • Advocate for Builders' needs through end-to-end experiences that help Builders feel fully engaged in the work they do and valued for who they are. • Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. • Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary. • Actively promote adoption of technology and self-service. • Collaborate and influence multiple levels of the organization, ranging from Builders to senior leaders. • Conduct difficult workplace investigations in collaboration with Builder Relations. Basic Qualifications • Bachelor's degree or higher in Human Resources, Labor Relations, Business/Management, Psychology, or a related field • 5+ years of relevant Human Resources Generalist experience Preferred Qualifications • Experience working in a matrixed organization • Coaching and consulting skills • Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performance management cases • Employee Relations/Investigations experience • Possess conviction and tenacity, and excellent written and verbal communication skills • Thrives in a high-pressure, ambiguous environment and able to manage multiple simultaneous priorities • Intellectual curiosity; brings insight to team and business • Ability to demonstrate high-judgement, empathy, autonomy, and flexibility • Ability to maintain strict confidentiality regarding employee issues in Human Resources • If Applicable Work Councils or other employee representative bodies (ERB) experience BASIC QUALIFICATIONS - Completed Bachelor's Degree from an accredited university - At least 5 years of work experience - Experience with MS Office Suite, specifically, strong Excel skills (ability to create pivot tables, use vlookup and advanced formulas) - Program/project management skills is a must - Knowledge and experience working with HR policies, processes and procedures PREFERRED QUALIFICATIONS - Rich knowledge of country labor laws - Ability to "roll up your sleeves", be solutions focused and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions - Strong internal customer service focus - Ability to manage multiple priorities and deadlines simultaneously - orientated on results - Bias for action, strong work ethic, and desire to achieve excellence - Proven ability to cultivate strong partnerships, interface, communicate and influence at all levels of the organization - Excellent organizational skills with a high level of attention to detail; accuracy is essential - Frugal and resourceful - Team player and community builder; strong ability to collaborate - Ability to maintain strict confidentiality Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
At Amazon we are committed to being Earth's Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience and support Builders and managers to focus on people through engagement, technology, and innovation. The HR Partner role in our Builder Experience Team (BeXT) focuses on the Builder experience. This role is based in our data centers and the individual will be required to work out of the data centers 100% of the time. You can expect to do the following in your day to day: • Influence change and foster an environment of inclusion for our Builders • Problem solving and influencing in diverse populations • Working in a fast-paced and complex changing environment driven by continuous innovation • Application of HR fundamentals • Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the Builder experience BeXT delivers personalized people support to AWS Builders to amplify the voice of the Builder. In this role, you will collaborate with AWS business leaders and other HR teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions. In addition, you will provide support to our Builders and their leaders aligned to an AWS business line or region, calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to pivot through various scenarios utilizing HR expertise, consulting skills, as well as the ability to connect to the bigger picture while diving deep into the details and collaborate and consult across many teams, levels, and regions. As a BeXT HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: • Consult, coach, and develop leadership through decision making with empathy and sound judgement; collaborating and actioning on talent management processes, people development and performance management, compensation, and employee relations issues. • Foster and role model an environment of inclusion for all Builders. • Advocate for Builders' needs through end-to-end experiences that help Builders feel fully engaged in the work they do and valued for who they are. • Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. • Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary. • Actively promote adoption of technology and self-service. • Collaborate and influence multiple levels of the organization, ranging from Builders to senior leaders. • Conduct difficult workplace investigations in collaboration with Builder Relations. Basic Qualifications • Bachelor's degree or higher in Human Resources, Labor Relations, Business/Management, Psychology, or a related field • 5+ years of relevant Human Resources Generalist experience Preferred Qualifications • Experience working in a matrixed organization • Coaching and consulting skills • Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performance management cases • Employee Relations/Investigations experience • Possess conviction and tenacity, and excellent written and verbal communication skills • Thrives in a high-pressure, ambiguous environment and able to manage multiple simultaneous priorities • Intellectual curiosity; brings insight to team and business • Ability to demonstrate high-judgement, empathy, autonomy, and flexibility • Ability to maintain strict confidentiality regarding employee issues in Human Resources • If Applicable Work Councils or other employee representative bodies (ERB) experience BASIC QUALIFICATIONS - Completed Bachelor's Degree from an accredited university - At least 5 years of work experience - Experience with MS Office Suite, specifically, strong Excel skills (ability to create pivot tables, use vlookup and advanced formulas) - Program/project management skills is a must - Knowledge and experience working with HR policies, processes and procedures PREFERRED QUALIFICATIONS - Rich knowledge of country labor laws - Ability to "roll up your sleeves", be solutions focused and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions - Strong internal customer service focus - Ability to manage multiple priorities and deadlines simultaneously - orientated on results - Bias for action, strong work ethic, and desire to achieve excellence - Proven ability to cultivate strong partnerships, interface, communicate and influence at all levels of the organization - Excellent organizational skills with a high level of attention to detail; accuracy is essential - Frugal and resourceful - Team player and community builder; strong ability to collaborate - Ability to maintain strict confidentiality Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Third Line Shared Service Support Engineer (SD-WAN) Basingstoke Are you proactive, determined Third Line support engineer with proven hands-on skills? Can you adapt to new challenges and work flexibly across multiple accounts within a large support team? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver an effective third line service to high levels of customer satisfaction? This is your world and your opportunity to shape it for the better. Your role We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop and enhance their diagnostic skills / capability. • Your role will involve Network Monitoring & Event management via Orchestrator tools • Detailed investigation and Diagnostics • Create workarounds, solutions, and mitigations for identified issues. • identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. • The reception of escalated customer fault reports and technical enquiries. Analysis, investigation, and production of support solutions relating to the deployed equipment or service. • To perform remote diagnostic tests where applicable to aid primary fault rectification • To ensure all work performed complies with the Company's quality requirements and ISO9000. • Pre 'configured' equipment for customer installation. • Implement Approved Configuration Changes • Assist in Collation of Performance & Availability Data • Test and development within the Pre-Production environment and rollout to the Production environment Your experience • Experience working in a 3rd NOC support group. • Networking SME • Ideally Have knowledge of MS Service Center Support tool, SD-WAN, Cisco Viptela, and Juniper Routers • Thorough knowledge of network technologies relating to Cisco/Juniper product set would be preferable. • Ideally have been in a support role in a WAN environment, i.e. has knowledge of IP, Routing, SD-WAN solutions, Cisco Viptela, encryption, edge virtualization (VMWare or Adva) Please note - this role will require you to be eligible and willing to undergo a high level of security clearance. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP Recruitment process The recruitment process consists of one stage of interviews. We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
Jul 28, 2025
Full time
Third Line Shared Service Support Engineer (SD-WAN) Basingstoke Are you proactive, determined Third Line support engineer with proven hands-on skills? Can you adapt to new challenges and work flexibly across multiple accounts within a large support team? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver an effective third line service to high levels of customer satisfaction? This is your world and your opportunity to shape it for the better. Your role We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop and enhance their diagnostic skills / capability. • Your role will involve Network Monitoring & Event management via Orchestrator tools • Detailed investigation and Diagnostics • Create workarounds, solutions, and mitigations for identified issues. • identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. • The reception of escalated customer fault reports and technical enquiries. Analysis, investigation, and production of support solutions relating to the deployed equipment or service. • To perform remote diagnostic tests where applicable to aid primary fault rectification • To ensure all work performed complies with the Company's quality requirements and ISO9000. • Pre 'configured' equipment for customer installation. • Implement Approved Configuration Changes • Assist in Collation of Performance & Availability Data • Test and development within the Pre-Production environment and rollout to the Production environment Your experience • Experience working in a 3rd NOC support group. • Networking SME • Ideally Have knowledge of MS Service Center Support tool, SD-WAN, Cisco Viptela, and Juniper Routers • Thorough knowledge of network technologies relating to Cisco/Juniper product set would be preferable. • Ideally have been in a support role in a WAN environment, i.e. has knowledge of IP, Routing, SD-WAN solutions, Cisco Viptela, encryption, edge virtualization (VMWare or Adva) Please note - this role will require you to be eligible and willing to undergo a high level of security clearance. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP Recruitment process The recruitment process consists of one stage of interviews. We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Jul 28, 2025
Full time
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Jul 28, 2025
Full time
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Jul 28, 2025
Full time
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
About the job At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. As a Customer Service Representative, you will play a key role in ensuring our customers receive exceptional support throughout their journey with us. What's in it for you? • Hybrid & flexible working schedule. • Competitive pay + bonus program. • Health insurance. • Great pension scheme. • Attractive Wellbeing, CSR, Sustainability, Women Inclusion & Diversity programs. • Excellent onboarding and training programs as part of our QH University platform. • Join a team of top experts passionate about innovation and a company that nurtures that passion. What will you do? • Communicate daily with customers, internal departments, and affiliates so customer expectations are met. • Prepare and manage requests for quotations. • Handle all orders efficiently and expeditiously. • Coordinate with Supply Chain, Production and Sales so that all internal departments are aligned and well informed. • Ensure our service is compliant with commercial agreements. • Keep the information in our software up to date; we work with JD Edwards. • Follow all process standards & regulations such as: SOX and BSI. • Support and work together with the other EMEA Customer Service Teams to reach company goals. What are we looking for? • A bachelor's degree or equivalent experience. • Prior experience in a similar customer service role, ideally within an international industrial or manufacturing environment. • Strong interpersonal and organizational skills. • A proactive attitude with the ability to set priorities, take initiative, and adapt to changing needs. • A collaborative approach and a good sense of humor-team spirit is important to us! • Fluency in English (professional level) is essential; German language skills are a plus. Contract type: This is a fixed-term position for 12 months, offering an excellent opportunity to gain experience in a dynamic, international team.
Jul 28, 2025
Full time
About the job At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. As a Customer Service Representative, you will play a key role in ensuring our customers receive exceptional support throughout their journey with us. What's in it for you? • Hybrid & flexible working schedule. • Competitive pay + bonus program. • Health insurance. • Great pension scheme. • Attractive Wellbeing, CSR, Sustainability, Women Inclusion & Diversity programs. • Excellent onboarding and training programs as part of our QH University platform. • Join a team of top experts passionate about innovation and a company that nurtures that passion. What will you do? • Communicate daily with customers, internal departments, and affiliates so customer expectations are met. • Prepare and manage requests for quotations. • Handle all orders efficiently and expeditiously. • Coordinate with Supply Chain, Production and Sales so that all internal departments are aligned and well informed. • Ensure our service is compliant with commercial agreements. • Keep the information in our software up to date; we work with JD Edwards. • Follow all process standards & regulations such as: SOX and BSI. • Support and work together with the other EMEA Customer Service Teams to reach company goals. What are we looking for? • A bachelor's degree or equivalent experience. • Prior experience in a similar customer service role, ideally within an international industrial or manufacturing environment. • Strong interpersonal and organizational skills. • A proactive attitude with the ability to set priorities, take initiative, and adapt to changing needs. • A collaborative approach and a good sense of humor-team spirit is important to us! • Fluency in English (professional level) is essential; German language skills are a plus. Contract type: This is a fixed-term position for 12 months, offering an excellent opportunity to gain experience in a dynamic, international team.
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Jul 28, 2025
Full time
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Association of Collegiate Conference and Events Directors-International
Sheffield, Yorkshire
Senior Pensions Administrator We're hiring! Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Sheffield office, and have the flexibility to work up to 50% of your working week from home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be required to provide high quality administration support for internal and external clients, being a technical expert in the team and sharing your expertise by: Being a SME for processes, clients, systems, and tools and being proficient in processing and checking. Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions. Producing and analysing reports as required for internal and external clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. Sharing best practice with colleagues through process and tool training. Taking part in both internal and external audits. Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. Coordinating and participating in projects that will impact the work of teams and domains. Building strong relationships with client teams, client representatives and third-party providers. Achieving team and individual targets (KPIs, SLAs, quality targets. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required technical knowledge and behavioural standards and expertise, especially all regulatory and statutory requirements. Performing additional tasks as requested by your manager. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side-by-side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Sheffield to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on-going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Team player, who can work to tight deadlines. Strong communication skills, both verbal and written (by phone and in person) Numerically competent Strong attention to detail and commitment to provide ongoing quality. Effective problem solving and analytical skills, including identifying solutions and making recommendations Ability to effectively plan, prioritise and execute tasks. Including, the ability to adapt to shifting priorities, demands and timelines How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Jul 28, 2025
Full time
Senior Pensions Administrator We're hiring! Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Sheffield office, and have the flexibility to work up to 50% of your working week from home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be required to provide high quality administration support for internal and external clients, being a technical expert in the team and sharing your expertise by: Being a SME for processes, clients, systems, and tools and being proficient in processing and checking. Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions. Producing and analysing reports as required for internal and external clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. Sharing best practice with colleagues through process and tool training. Taking part in both internal and external audits. Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. Coordinating and participating in projects that will impact the work of teams and domains. Building strong relationships with client teams, client representatives and third-party providers. Achieving team and individual targets (KPIs, SLAs, quality targets. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required technical knowledge and behavioural standards and expertise, especially all regulatory and statutory requirements. Performing additional tasks as requested by your manager. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side-by-side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Sheffield to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on-going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Team player, who can work to tight deadlines. Strong communication skills, both verbal and written (by phone and in person) Numerically competent Strong attention to detail and commitment to provide ongoing quality. Effective problem solving and analytical skills, including identifying solutions and making recommendations Ability to effectively plan, prioritise and execute tasks. Including, the ability to adapt to shifting priorities, demands and timelines How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Jul 28, 2025
Full time
Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission! Start Date: 6th October 2025 Part Time: 20 hours per week If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : £13,379.73 rising to £13,698.13 at 9 months plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £27,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you'll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we're looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You'll get full training in the role for 12 weeks where you'll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You'll transition to mostly working from home and you'll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you Salary of £27,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 28, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £27,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you'll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we're looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You'll get full training in the role for 12 weeks where you'll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You'll transition to mostly working from home and you'll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you Salary of £27,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Technical Sales Specialist Join us to drive sales, support customers, and design high-quality heating systems. Be part of a team focused on growth, excellence, and innovation. Salary: Base salary £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Permanent, Full Time. Location: Following a period of office-based training and learning the post offers flexible working, but with an expectation to be in the office once a week. Site visits as needed. Reporting to: Sales Director About IMS: At IMS Heat Pumps, we re more than just a business; we re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS Heat Pumps Limited in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Ground and Air Source Heat Pumps. In 2024, we were proudly acquired by Hometree, a leading UK energy services company, strengthening our ability to deliver sustainable energy solutions nationwide. Join us if you re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jul 28, 2025
Full time
Technical Sales Specialist Join us to drive sales, support customers, and design high-quality heating systems. Be part of a team focused on growth, excellence, and innovation. Salary: Base salary £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped) Role type: Permanent, Full Time. Location: Following a period of office-based training and learning the post offers flexible working, but with an expectation to be in the office once a week. Site visits as needed. Reporting to: Sales Director About IMS: At IMS Heat Pumps, we re more than just a business; we re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS Heat Pumps Limited in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Ground and Air Source Heat Pumps. In 2024, we were proudly acquired by Hometree, a leading UK energy services company, strengthening our ability to deliver sustainable energy solutions nationwide. Join us if you re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere. The Role This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices. Responsibilities: Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process. Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries. Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints. Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement. Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics. Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date. Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals. CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency. Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments. Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed. What we re looking for: Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems. Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations. Sales Experience: Previous experience in a sales environment. CRM Proficiency: Extensive knowledge and use of CRM systems. Safety Commitment: Adheres to safe working practices. Professionalism: Maintains a high standard of personal and professional presentation. Positive Attitude: Enthusiastic with a positive mental attitude. Team Player: Able to maintain and build relationships, contributing to team success. Flexibility & Proactivity: Flexible, patient, and proactive in approach. Independence: Capable of working independently with minimal supervision Project Management: Competent in managing multiple projects. Our Recruitment Process: Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes) Final Interview: Final Interview with IMS Sales Director (1 hour- In person). Perks of the job: 25 days annual leave plus bank Holidays. Birthday holiday day and long service days after relevant periods. 10 days contractual sick pay following a period of service. Learning & Development opportunities. Staff days out & social evenings. Excellent work-life balance. Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between. About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements £85m+ Capital Raised - We ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world's largest and most complex organizations rely on Splunk to protect their mission-critical systems. Digital resilience is a team effort. Let's build it together. Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team! This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. The Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing! Role As the Renewal Sales Representative, you will be responsible for managing & selling Term, Cloud and perpetual license renewals of Splunk's industry-leading software, working in close cooperation with Sales and Success Management teams to improve retention, minimize churn risk, and drive growth. You will have a consistent track record of success renewing Term Licences and/or Cloud Subscriptions, with growth, and in building beneficial, positive relationships with customers, the broader account management team, and channel partners. This position carries a sales quota. Location - UK, Lisbon - preferred but Italy and Spain may be considered. Responsibilities Manage a sales territory (Israel - although there could be other countries also - carrying an individual renewal rate target in contract renewal and growth. Meet/exceed assigned renewal rate and retention targets Working on a rolling 4 quarter cycle, engaging with the broader account team, partners and customer health data to identify renewal risk, and partner on remedial actions aimed at securing an on-time renewal Identify expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximize the opportunity Maintain accurate account, license, service contract, asset and entitlement records within and ongoing customer interaction through the available data sources (such as Tableau dashboards). Manage renewals from opportunity to invoice, understanding pricing and contractual obligations. Predictable Forecasting - Demonstrated success in predictably and consistently delivering monthly and quarterly forecasts through strong opportunity management. Pro-actively identifying issues that may impact a renewal, and engaging all available resources to resolve Track non-renewal, pending, and lost renewals including reasons for cancellation Support evolving operational processes aimed at improving renewal efficiency, effectiveness, accuracy and insight generated from renewals performance. Requirements Sales or Renewals experience of working within a Software-as-a-Service (SaaS) organisation across a diverse customer base with a demonstrated ability to meet or exceed a sales target for retention and/or growth. Ability to create and communicate business value through data, networking, app dev, and analytics technology. C-level poised, confident executive presence and polish, and excellent listening skills. Collaborates cross-functionally to ensure adoption and lifetime value by aligning solutions to high priority customer initiatives, adoption, value realization, and ultimately high customer satisfaction. Expertise in team selling with sales, customer success, pre-sales, partners, and services. Experience in a sales function that includes both direct customer interaction and working within a channel sales model. Works jointly with the wider Account Team to accurately score the health of customers and to Identify and Mitigate renewal risk ahead of renewal date (4 quarters or more). Manage accounts by building and developing client relationships through personalised contact, understanding of client's needs, probing for expanded opportunity and use cases and ability to communicate solution values of products & services Excellent organisational skills with the ability to prioritise tasks, take initiative and work proactively with minimal supervision. Attention to detail through data analysis, logical thinking and collaboration. Has a team mentality. Willing to grow and help other teammates grow by offering and accepting wisdom and help when needed. Have a strong product understanding, system knowledge and processes to manage a pipeline of opportunity. Fluency in oral and written English and fluency in Hebrew is desirable. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Jul 28, 2025
Full time
Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world's largest and most complex organizations rely on Splunk to protect their mission-critical systems. Digital resilience is a team effort. Let's build it together. Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team! This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. The Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing! Role As the Renewal Sales Representative, you will be responsible for managing & selling Term, Cloud and perpetual license renewals of Splunk's industry-leading software, working in close cooperation with Sales and Success Management teams to improve retention, minimize churn risk, and drive growth. You will have a consistent track record of success renewing Term Licences and/or Cloud Subscriptions, with growth, and in building beneficial, positive relationships with customers, the broader account management team, and channel partners. This position carries a sales quota. Location - UK, Lisbon - preferred but Italy and Spain may be considered. Responsibilities Manage a sales territory (Israel - although there could be other countries also - carrying an individual renewal rate target in contract renewal and growth. Meet/exceed assigned renewal rate and retention targets Working on a rolling 4 quarter cycle, engaging with the broader account team, partners and customer health data to identify renewal risk, and partner on remedial actions aimed at securing an on-time renewal Identify expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximize the opportunity Maintain accurate account, license, service contract, asset and entitlement records within and ongoing customer interaction through the available data sources (such as Tableau dashboards). Manage renewals from opportunity to invoice, understanding pricing and contractual obligations. Predictable Forecasting - Demonstrated success in predictably and consistently delivering monthly and quarterly forecasts through strong opportunity management. Pro-actively identifying issues that may impact a renewal, and engaging all available resources to resolve Track non-renewal, pending, and lost renewals including reasons for cancellation Support evolving operational processes aimed at improving renewal efficiency, effectiveness, accuracy and insight generated from renewals performance. Requirements Sales or Renewals experience of working within a Software-as-a-Service (SaaS) organisation across a diverse customer base with a demonstrated ability to meet or exceed a sales target for retention and/or growth. Ability to create and communicate business value through data, networking, app dev, and analytics technology. C-level poised, confident executive presence and polish, and excellent listening skills. Collaborates cross-functionally to ensure adoption and lifetime value by aligning solutions to high priority customer initiatives, adoption, value realization, and ultimately high customer satisfaction. Expertise in team selling with sales, customer success, pre-sales, partners, and services. Experience in a sales function that includes both direct customer interaction and working within a channel sales model. Works jointly with the wider Account Team to accurately score the health of customers and to Identify and Mitigate renewal risk ahead of renewal date (4 quarters or more). Manage accounts by building and developing client relationships through personalised contact, understanding of client's needs, probing for expanded opportunity and use cases and ability to communicate solution values of products & services Excellent organisational skills with the ability to prioritise tasks, take initiative and work proactively with minimal supervision. Attention to detail through data analysis, logical thinking and collaboration. Has a team mentality. Willing to grow and help other teammates grow by offering and accepting wisdom and help when needed. Have a strong product understanding, system knowledge and processes to manage a pipeline of opportunity. Fluency in oral and written English and fluency in Hebrew is desirable. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Sr. Security Consultant, AWS Industries, AWSI-SDT-APJ Job ID: Amazon Web Services Korea LLC The Amazon Web Services Industry (AWSI) Professional Services APJ (Korea) team is a consulting organization that works with our global enterprise customers in various industries to achieve their business outcomes securely and faster in the cloud. Through project-based support, our security consultants work with our customers on innovative solutions that promote cloud technology for the purpose of solving customer business problems faster and for long-term business expansion. The AWSI Professional Services Korea team is seeking a Senior Security, Risk, Compliance Consultant who can lead a variety of customer engagements, including building security strategies and roadmaps, architecture design and implementation support, technical assessments, incident response, and security control implementation support. You will work with AWS sales, engineering, training & certifications, and support teams as well as partners to provide technical assistance to customers to ensure they are successful in achieving their security business outcomes on AWS. This includes leading pre-sales on-site visits, understanding customer security and compliance requirements, and proposing and delivering security solutions in customer engagements. These Global Engagements include short on-site or remote projects leading to architecture or compliance roadmaps, security guidelines, security gap assessments, security architecture and design reviews, as well as implementation of security controls and services. As a Senior Security, Risk, Compliance Consultant , you have solid consulting, technology management, or service operations experience in the field of cyber security. You have experience in the design/implementation in multiple areas of cyber security, such as identity and access management, infrastructure security, data security, application security, or incident detection and response. You've been hands-on as a software developer, system administrator, network engineer, or systems architect and have experience leading larger delivery teams or other IT and cybersecurity professionals. You have a good technical understanding of Cloud and IT systems and are familiar with the advantages of commercial cloud, zero-trust architectures, secure software development practices, and the application of advanced technologies. This role requires effective verbal and written communication skills, strong attention to detail, and the ability to work backwards from ambiguous requirements to distill vast amounts of information into clear, concise communications. The right candidate is data-driven, comfortable working effectively in a fast-paced, entrepreneurial environment, and is adaptable, managing priorities and working effectively across a number of internal stakeholders. This role involves frequent engagement with both the customer's technical and business stakeholders and a candidate who can effectively influence multiple internal and external teams and is viewed as a trusted advisor. Key job responsibilities Technical Security, Risk, and Compliance consultants will collaborate with our customers and partners on key engagements, while helping our partners to develop technical expertise and capacity. The individual requires a strong combination of cloud security experience, hands-on technical capabilities, technical leadership experience, and ability to learn fast in a fast-paced environment. They will focus on customer solutions that span across multiple domains such as cloud infrastructure security, modern microservices and application security, enterprise IT security posture, continuous cloud compliance, industry standards and regulatory frameworks, amongst many others. 보안컨설턴트는 주요 프로젝트에 대해 고객 및 파트너와 협력하게 되며, 파트너가 기술 전문성과 역량을 개발하도록 지원합니다. 보안 컨설턴트에게는 클라우드 보안 경험, 실무 기술 역량, 기술 리더십 경험 및 빠르게 변화하는 환경에서 빠르게 배울 수 있는 능력을 요합니다. 클라우드 인프라 보안, 최신 마이크로서비스 및 애플리케이션 보안, 엔터프라이즈 IT 보안 태세, 지속적인 클라우드 규정 준수, 산업 표준 및 규제 프레임워크 등 여러 영역에 걸친 고객 솔루션에 초점을 맞추게 됩니다. A day in the life Professional Services AWS Industries는 고객 및 파트너를 위한 다양한 프로젝트에 참여하여 AWS 고객 기반 전체에서 집합적인 경험을 제공하고 고객의 강력한 성공을 주도합니다. 우리 팀은 전체 AWS 조직과의 협력을 통해 제품 및 서비스 팀에 대한 접근 권한을 부여하고, 올바른 솔루션을 제공하며, 고객 요구 사항에 맞춘 혁신을 주도합니다. This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed. About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The Professional Services team at AWS is responsible for assisting enterprise customers as they shift to the cloud by incorporating our services into their overall architecture. We work hand-in-hand with customer teams and AWS partners to provide deep expertise in the architecture, design, development, and implementation of cloud computing initiatives that result in real business outcomes. As part of our team, you'll accelerate the adoption of our products all while advocating for the success of our customers. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Communication skills to lead information sharing and discussions as an AWS representative at the customer site - Consulting ability to understand business needs and identify and resolve complex technical issues based on your knowledge and experience related to security. - Experience in cyber security design and implementation in one or more of the following areas (application security, identity and access management/data protection/infrastructure security such as networks/logging and monitoring, incident detection and response). - Business level Korean reading, document writing, and conversation skills with customers, partners, and colleagues including other departments. - Conversational English skills to communicate with internal team (This is a global customer-facing role) When appropriate and safe, we will ask you to travel to client locations to deliver professional services when needed. PREFERRED QUALIFICATIONS - Bachelor's degree - Experience in performing security assessments and security architecture reviews of network, operating systems and application security on-premise and in the cloud - Up-to-date with software engineering best practices (source code reviews, source code management, build processes, testing, release and change management, automation) - Holds industry certifications such as CISSP, CISA, CISM, or CCSP Implementation experience in one or more of the following: Next Generation Firewalls, Web Application Firewalls, Intrusion Detection/Prevention, Incident Response, and Security Information and Event Management (SIEM), Identify and Access Management (IAM) controls. - Implementation experience with compliance frameworks such as NIST, PCI-DSS, ISO/IEC 27001, ISO/IEC 27017, FISC, etc Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Sr. Security Consultant, AWS Industries, AWSI-SDT-APJ Job ID: Amazon Web Services Korea LLC The Amazon Web Services Industry (AWSI) Professional Services APJ (Korea) team is a consulting organization that works with our global enterprise customers in various industries to achieve their business outcomes securely and faster in the cloud. Through project-based support, our security consultants work with our customers on innovative solutions that promote cloud technology for the purpose of solving customer business problems faster and for long-term business expansion. The AWSI Professional Services Korea team is seeking a Senior Security, Risk, Compliance Consultant who can lead a variety of customer engagements, including building security strategies and roadmaps, architecture design and implementation support, technical assessments, incident response, and security control implementation support. You will work with AWS sales, engineering, training & certifications, and support teams as well as partners to provide technical assistance to customers to ensure they are successful in achieving their security business outcomes on AWS. This includes leading pre-sales on-site visits, understanding customer security and compliance requirements, and proposing and delivering security solutions in customer engagements. These Global Engagements include short on-site or remote projects leading to architecture or compliance roadmaps, security guidelines, security gap assessments, security architecture and design reviews, as well as implementation of security controls and services. As a Senior Security, Risk, Compliance Consultant , you have solid consulting, technology management, or service operations experience in the field of cyber security. You have experience in the design/implementation in multiple areas of cyber security, such as identity and access management, infrastructure security, data security, application security, or incident detection and response. You've been hands-on as a software developer, system administrator, network engineer, or systems architect and have experience leading larger delivery teams or other IT and cybersecurity professionals. You have a good technical understanding of Cloud and IT systems and are familiar with the advantages of commercial cloud, zero-trust architectures, secure software development practices, and the application of advanced technologies. This role requires effective verbal and written communication skills, strong attention to detail, and the ability to work backwards from ambiguous requirements to distill vast amounts of information into clear, concise communications. The right candidate is data-driven, comfortable working effectively in a fast-paced, entrepreneurial environment, and is adaptable, managing priorities and working effectively across a number of internal stakeholders. This role involves frequent engagement with both the customer's technical and business stakeholders and a candidate who can effectively influence multiple internal and external teams and is viewed as a trusted advisor. Key job responsibilities Technical Security, Risk, and Compliance consultants will collaborate with our customers and partners on key engagements, while helping our partners to develop technical expertise and capacity. The individual requires a strong combination of cloud security experience, hands-on technical capabilities, technical leadership experience, and ability to learn fast in a fast-paced environment. They will focus on customer solutions that span across multiple domains such as cloud infrastructure security, modern microservices and application security, enterprise IT security posture, continuous cloud compliance, industry standards and regulatory frameworks, amongst many others. 보안컨설턴트는 주요 프로젝트에 대해 고객 및 파트너와 협력하게 되며, 파트너가 기술 전문성과 역량을 개발하도록 지원합니다. 보안 컨설턴트에게는 클라우드 보안 경험, 실무 기술 역량, 기술 리더십 경험 및 빠르게 변화하는 환경에서 빠르게 배울 수 있는 능력을 요합니다. 클라우드 인프라 보안, 최신 마이크로서비스 및 애플리케이션 보안, 엔터프라이즈 IT 보안 태세, 지속적인 클라우드 규정 준수, 산업 표준 및 규제 프레임워크 등 여러 영역에 걸친 고객 솔루션에 초점을 맞추게 됩니다. A day in the life Professional Services AWS Industries는 고객 및 파트너를 위한 다양한 프로젝트에 참여하여 AWS 고객 기반 전체에서 집합적인 경험을 제공하고 고객의 강력한 성공을 주도합니다. 우리 팀은 전체 AWS 조직과의 협력을 통해 제품 및 서비스 팀에 대한 접근 권한을 부여하고, 올바른 솔루션을 제공하며, 고객 요구 사항에 맞춘 혁신을 주도합니다. This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed. About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The Professional Services team at AWS is responsible for assisting enterprise customers as they shift to the cloud by incorporating our services into their overall architecture. We work hand-in-hand with customer teams and AWS partners to provide deep expertise in the architecture, design, development, and implementation of cloud computing initiatives that result in real business outcomes. As part of our team, you'll accelerate the adoption of our products all while advocating for the success of our customers. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Communication skills to lead information sharing and discussions as an AWS representative at the customer site - Consulting ability to understand business needs and identify and resolve complex technical issues based on your knowledge and experience related to security. - Experience in cyber security design and implementation in one or more of the following areas (application security, identity and access management/data protection/infrastructure security such as networks/logging and monitoring, incident detection and response). - Business level Korean reading, document writing, and conversation skills with customers, partners, and colleagues including other departments. - Conversational English skills to communicate with internal team (This is a global customer-facing role) When appropriate and safe, we will ask you to travel to client locations to deliver professional services when needed. PREFERRED QUALIFICATIONS - Bachelor's degree - Experience in performing security assessments and security architecture reviews of network, operating systems and application security on-premise and in the cloud - Up-to-date with software engineering best practices (source code reviews, source code management, build processes, testing, release and change management, automation) - Holds industry certifications such as CISSP, CISA, CISM, or CCSP Implementation experience in one or more of the following: Next Generation Firewalls, Web Application Firewalls, Intrusion Detection/Prevention, Incident Response, and Security Information and Event Management (SIEM), Identify and Access Management (IAM) controls. - Implementation experience with compliance frameworks such as NIST, PCI-DSS, ISO/IEC 27001, ISO/IEC 27017, FISC, etc Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Proactive Security Lead, UK Security Operations link Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience. 5 years of experience in cybersecurity, with an offensive security (e.g., Red Teaming, Penetration Testing, or Adversary Simulation) or threat modeling. Experience in a Security Operations Centre (SOC) or similar environment, with modern threat landscapes and attack techniques. Experience in technical troubleshooting and writing code in one or more programming languages. Experience in threat modeling methodologies (e.g., STRIDE, PASTA, or attack trees) and secure system design principles. Current and active UK Developed Vetting (DV) Security Clearance. Preferred qualifications: Certifications in OSCE3, CRTP/CRTE, GIAC GCSA/Kubernetes-related, OSCP, OSCE, CRTO, CISSP, or GIAC (e.g., GPEN, GCTI, GWAPT). Experience designing or executing Purple Team exercises, combining offensive tactics with defensive feedback to drive continuous improvement. Experience with Kubernetes security, including secure cluster configuration, workload hardening, and threat detection in containerised environments. Experience in building or maturing security culture initiatives, including awareness programs, gamified training, or executive engagement. Experience with security testing tools and frameworks (e.g., MITRE ATT&CK, Cobalt Strike, Metasploit, Burp Suite, or similar). About the job The UK Security Operations (SecOps) team in Google Public Sector delivers, operates and secures private cloud services. We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. About the job The UK Security Operations (SecOps) team in Google Public Sector delivers, operates and secures private cloud services. We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. As the Proactive Security Lead, you will drive key proactive security initiatives within the Security Operations Centre (SOC). You will facilitate comprehensive threat modeling sessions to identify potential vulnerabilities and support the development of effective mitigation strategies. Beyond technical leadership, you will robust security culture across Google Public Sector UK, promoting best practices and awareness at all levels.Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Responsibilities Lead Red and Purple Team exercises across the platform, identifying weaknesses and translating findings into actionable improvements. Drive proactive security programs within the Security Operations Centre (SOC) to enhance overall security posture. Facilitate comprehensive threat modelingsessions, identifying potential vulnerabilities and supporting mitigation strategy development. Translate technical security findings into actionable recommendations for relevant stakeholders across the organisation. Advocate a strong security culture across Google Public Sector UK, promoting security awareness and best practices. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Jul 28, 2025
Full time
Proactive Security Lead, UK Security Operations link Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience. 5 years of experience in cybersecurity, with an offensive security (e.g., Red Teaming, Penetration Testing, or Adversary Simulation) or threat modeling. Experience in a Security Operations Centre (SOC) or similar environment, with modern threat landscapes and attack techniques. Experience in technical troubleshooting and writing code in one or more programming languages. Experience in threat modeling methodologies (e.g., STRIDE, PASTA, or attack trees) and secure system design principles. Current and active UK Developed Vetting (DV) Security Clearance. Preferred qualifications: Certifications in OSCE3, CRTP/CRTE, GIAC GCSA/Kubernetes-related, OSCP, OSCE, CRTO, CISSP, or GIAC (e.g., GPEN, GCTI, GWAPT). Experience designing or executing Purple Team exercises, combining offensive tactics with defensive feedback to drive continuous improvement. Experience with Kubernetes security, including secure cluster configuration, workload hardening, and threat detection in containerised environments. Experience in building or maturing security culture initiatives, including awareness programs, gamified training, or executive engagement. Experience with security testing tools and frameworks (e.g., MITRE ATT&CK, Cobalt Strike, Metasploit, Burp Suite, or similar). About the job The UK Security Operations (SecOps) team in Google Public Sector delivers, operates and secures private cloud services. We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. About the job The UK Security Operations (SecOps) team in Google Public Sector delivers, operates and secures private cloud services. We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. As the Proactive Security Lead, you will drive key proactive security initiatives within the Security Operations Centre (SOC). You will facilitate comprehensive threat modeling sessions to identify potential vulnerabilities and support the development of effective mitigation strategies. Beyond technical leadership, you will robust security culture across Google Public Sector UK, promoting best practices and awareness at all levels.Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Responsibilities Lead Red and Purple Team exercises across the platform, identifying weaknesses and translating findings into actionable improvements. Drive proactive security programs within the Security Operations Centre (SOC) to enhance overall security posture. Facilitate comprehensive threat modelingsessions, identifying potential vulnerabilities and supporting mitigation strategy development. Translate technical security findings into actionable recommendations for relevant stakeholders across the organisation. Advocate a strong security culture across Google Public Sector UK, promoting security awareness and best practices. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Instructional Designer, Dedicated Cloud Training Job ID: AWS EMEA SARL (UK Branch) Join our Amazon Web Services (AWS) team working with our unique mission owners to deliver training to customers worldwide. We've experienced rapid growth in the demand for a wide range of AWS courses, and these courses are having a direct impact on our customer. Customers are rapidly adopting AWS to transform missions with cloud computing as a way to build scalable and cost-effective web and IT solutions. To do that effectively, they need training, and not just a couple of slides and a long lecture. We are developing highly technical courses with extensive hands-on labs, complex process and solution diagrams, e-learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies. Our team is looking for a motivated Instructional Designer who possesses a unique balance of technical depth, curriculum development experience, business knowledge, and strong interpersonal skills. You will partner with several AWS teams to craft learning paths to educate AWS customers and have the opportunity to help shape and execute a strategy for new educational content around AWS services and features. The ideal candidate is a smart, innovative, effective, problem solving Instructional Designer with experience working across multiple instructional delivery modalities to create high-quality learning experiences that support our growing learning community. The Instructional Designer will curate and design learning solutions that align with the needs of our users and guide them through their education in cloud services. The role requires someone who is knowledgeable in adult learning and instructional design strategies for performance-based outcomes, can innovate, move quickly, has strong attention to detail, and is not constrained by how things have been done before. They will have the ability to manage multiple concurrent and interdependent tasks, experience working cross-functionally with requirements elicitation, and the ability to translate technical content into easy-to-understand training. While the Instructional Designer may or may not be steeped in AWS and the cloud, they should be technically strong and have significant experience with technical subject matter. Additionally, the ideal candidate will have experience working in an agile environment, and above all will have a passion for learning. As an Instructional Designer, you will: - Be the voice of the learner, ensuring that their needs are at the forefront of our content efforts and help our team iterate and improve on our content offering. - Create and maintain long-term relationships with subject matter experts to assist in guiding you through the technical concepts on which the users need training. - Lead projects through the design lifecycle from scoping, research and analysis, design, development, to launch. Provide clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation. - Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives. - Manage the development of instructional materials (presentations, tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, labs, etc.) that transform technical information into engaging instructional materials. - Lead projects through the design lifecycle; design and plan the development of instructional materials (tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, etc.) that transform technical information into professionally written, engaging instruction. - Work with audience representatives to understand our learner community's training needs. - Collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives for the partner community. - Build relationships with AWS service teams to understand roadmaps and plan for content updates or new training offerings. - Facilitate requirements gathering meetings with curriculum stakeholders to define the appropriate learning objectives, modalities and expectations. - Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content. - Manage program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines. - Provide leadership and peer reviews for other instructional designers on the team. - Travel up to 25%. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Experience in instructional design and developing learning content - Formal education and/or experience in Instructional Design, Instructional Technology, Distance Learning, or other education-related field - Experience designing and developing Instructor led/Digital training offerings - A UK national and able to obtain and maintain a UK Government Security Clearance PREFERRED QUALIFICATIONS - Master's degree in instructional design or related educational field, with relevant certifications (CPLP, CPT, PMP) - 5+ years experience in technical writing, instructional design, and quality analysis of learning materials - Proven expertise in project management with ability to handle multiple concurrent projects under tight deadlines - Proficiency in IT domains (cloud, security, development) with AWS certification or production experience - Advanced skills in content development tools (Articulate, Captivate), graphic design software, and LMS platforms - Demonstrated success leading learning strategy improvements in corporate training environments - Strong collaboration and facilitation skills working with global stakeholders in fast-paced environments Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Instructional Designer, Dedicated Cloud Training Job ID: AWS EMEA SARL (UK Branch) Join our Amazon Web Services (AWS) team working with our unique mission owners to deliver training to customers worldwide. We've experienced rapid growth in the demand for a wide range of AWS courses, and these courses are having a direct impact on our customer. Customers are rapidly adopting AWS to transform missions with cloud computing as a way to build scalable and cost-effective web and IT solutions. To do that effectively, they need training, and not just a couple of slides and a long lecture. We are developing highly technical courses with extensive hands-on labs, complex process and solution diagrams, e-learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies. Our team is looking for a motivated Instructional Designer who possesses a unique balance of technical depth, curriculum development experience, business knowledge, and strong interpersonal skills. You will partner with several AWS teams to craft learning paths to educate AWS customers and have the opportunity to help shape and execute a strategy for new educational content around AWS services and features. The ideal candidate is a smart, innovative, effective, problem solving Instructional Designer with experience working across multiple instructional delivery modalities to create high-quality learning experiences that support our growing learning community. The Instructional Designer will curate and design learning solutions that align with the needs of our users and guide them through their education in cloud services. The role requires someone who is knowledgeable in adult learning and instructional design strategies for performance-based outcomes, can innovate, move quickly, has strong attention to detail, and is not constrained by how things have been done before. They will have the ability to manage multiple concurrent and interdependent tasks, experience working cross-functionally with requirements elicitation, and the ability to translate technical content into easy-to-understand training. While the Instructional Designer may or may not be steeped in AWS and the cloud, they should be technically strong and have significant experience with technical subject matter. Additionally, the ideal candidate will have experience working in an agile environment, and above all will have a passion for learning. As an Instructional Designer, you will: - Be the voice of the learner, ensuring that their needs are at the forefront of our content efforts and help our team iterate and improve on our content offering. - Create and maintain long-term relationships with subject matter experts to assist in guiding you through the technical concepts on which the users need training. - Lead projects through the design lifecycle from scoping, research and analysis, design, development, to launch. Provide clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation. - Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives. - Manage the development of instructional materials (presentations, tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, labs, etc.) that transform technical information into engaging instructional materials. - Lead projects through the design lifecycle; design and plan the development of instructional materials (tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, etc.) that transform technical information into professionally written, engaging instruction. - Work with audience representatives to understand our learner community's training needs. - Collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives for the partner community. - Build relationships with AWS service teams to understand roadmaps and plan for content updates or new training offerings. - Facilitate requirements gathering meetings with curriculum stakeholders to define the appropriate learning objectives, modalities and expectations. - Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content. - Manage program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines. - Provide leadership and peer reviews for other instructional designers on the team. - Travel up to 25%. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Experience in instructional design and developing learning content - Formal education and/or experience in Instructional Design, Instructional Technology, Distance Learning, or other education-related field - Experience designing and developing Instructor led/Digital training offerings - A UK national and able to obtain and maintain a UK Government Security Clearance PREFERRED QUALIFICATIONS - Master's degree in instructional design or related educational field, with relevant certifications (CPLP, CPT, PMP) - 5+ years experience in technical writing, instructional design, and quality analysis of learning materials - Proven expertise in project management with ability to handle multiple concurrent projects under tight deadlines - Proficiency in IT domains (cloud, security, development) with AWS certification or production experience - Advanced skills in content development tools (Articulate, Captivate), graphic design software, and LMS platforms - Demonstrated success leading learning strategy improvements in corporate training environments - Strong collaboration and facilitation skills working with global stakeholders in fast-paced environments Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
UK Royalties & Client Administrator 6 Month FTC page is loaded UK Royalties & Client Administrator 6 Month FTC Apply remote type Hybrid locations GBR - Electric Lighting Station, London time type Full time posted on Posted Yesterday job requisition id R-025689 UK Royalties & Client Administrator 6 Month FTC Job Description: At Warner Music Group, we're a global collective of music makers andmusic lovers, tech innovators and inspired entrepreneurs, game-changingcreatives and passionate team members. Here, we turn dreams intostardom and audiences into fans. We are guided by three core values thatunderpin everything we do across all our diverse businesses: Curiosity : We do our best work when we're immersing ourselves inculture and breaking through barriers. Curiosity is the driving forcebehind creativity and ingenuity. It fuels innovation, and innovation isthe key to our future. Collaboration : Making music and bringing it to the world is all aboutthe power of originality amplified by teamwork. A great idea, like agreat song, travels globally. We ignite passions and build connectionsacross our diverse community of artists, songwriters, partners, andfans. Commitment : We pursue excellence for our team and our talent.Everything in music starts with a leap into the unknown, and we'recommitted to keeping the faith, acting with integrity, and delivering onour promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a workenvironment that actively values, appreciates, and respects everyone. Weencourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovativeglobal music company that retains the creative spirit of a nimbleindependent. Warner Chappell Music (WCM) is the music publishing division of Warner Music Group. We are interested in those who can join and contribute to our company's values: Curiosity, Collaboration, and Commitment. We value input, ideas, and feedback from everyone at every level and the voices and contributions of every team member at WCM matter. At WCM we put the songwriter first, offering high touch service to move the cultural dial across the globe. We want team members who have a service-oriented mindset and care about the collective work. We are searching for those who are comfortable thinking globally while leveraging local expertise. We are Warner Chappell Music - where songwriters are heard. Job Title:UK Royalties & Client Administrator, 6 month FTC A little bit about our team: As part of one of the biggest Deal signing Territories of Warner Chappell Music, the UK Admin team represents a significant share of WCM's global business and is responsible for all elements of Publishing administration using the very latest technology of our bespoke internal administration system - TANGO, Warner Chappell's leading cloud-based Deals & Royalties system. Our UK Royalty Department, together with our UK Copyright team, is part of our UK Administration division at Warner Chappell UK. The UK Royalty Department is responsible for timely and accurate accountings to our valued writers and clients, performing an important role in completing the final step of the end-to-end music value chain at Warner Chappell. Please note this role will require you to be in the office 4 days a week. Your role: We're looking for a dynamic, self-starter to join our newly evolved UK Royalty Department. Reporting directly to the UK Royalty Manager, you will be integrated into a multi-department administration environment and be challenged to perform at a level that allows you to demonstrate your maximum skillset. You will provide day to day support for all UK Royalty functions, bringing a client-focussed, can-do attitude to our UK Administration Department. You will be encouraged to think big and innovate as we enter an exciting new phase for WCM, where we put our writers first and strive to deliver the very best customer service. Here you'll get to: Deliver great service to our songwriters Support all outgoing royalty distributions for UK-signed clients, assisting with the full Royalty Close process Act as the main point of contact for client queries, providing clear, courteous, and timely responses Register clients to the WCM Portal, give walkthroughs of the platform and app, and keep contact details updated Help writers and representatives navigate our digital tools, resolving access and usage questions Keep our systems running smoothly Enter and maintain accurate client information in our internal Copyright and Royalty system; including payee details, banking info, and tax status Upload financial transactions and other data to support timely and accurate royalty reporting Work closely with internal teams to support income suspense reviews and catalogue audits Support reporting and analysis Create reports and data insights using BI/Tableau and other tools to support the Royalty Manager and wider team Analyse royalty statements and produce clear earnings summaries for both internal stakeholders and external clients Assist with external client audits and provide supporting data as needed Be part of a collaborative admin team Partner with colleagues across departments; including Finance, Copyright, Income Tracking and Royalty Processing, to improve workflows and solve problems Take part in team and department meetings, sharing insights and contributing ideas Support project work and other ad hoc admin tasks as directed by management Suggest improvements to systems and processes to help us deliver even better service About you: You are passionate about music, value creativity, and take pride in supporting songwriters and rightsholders. You enjoy working with data and systems; analysing reports, troubleshooting discrepancies, and spotting patterns comes naturally to you. You have strong attention to detail and excellent numeracy skills, with proven accuracy in data entry and managing financial or account information. You have experience using Microsoft Office, especially Excel (including pivot tables, formulas, and Power Query), and are eager to keep building your technical skills. You have a customer-first mindset and are confident handling external client queries with professionalism and empathy. You will bring strong organisational and time management skills, staying calm and focused when juggling competing priorities. You are a proactive self-starter who learns new systems quickly and isn't afraid to ask questions or suggest better ways of working. You have working knowledge of royalty reporting formats (CSV/DIF/TEXT) and an understanding of how copyright and royalties flow through the music industry. You will collaborate effectively across teams and know how to communicate clearly with colleagues from different departments. You have a natural curiosity, personal drive, and a genuine interest in publishing operations and music administration. We'd love it if you also had: Experience working in a customer-services role. A demonstrable interest in the administration and operations of a music publisher. Experience using financial systems. Prior experience working for a music company, particularly in an administrative capacity (e.g. Copyright/Royalties/Income Tracking). An understanding of music publishing and the international collection society framework that supports the collection and distribution of royalties to songwriters. Hands-on experience of updating/maintaining copyright and royalty management systems. Experience working on Royalty Audits with both internal and external auditors. Experience using BI/Tableau/SAP About us: At Warner Chappell Music, we shape the culture of songwriting and champion songs that resonate for generations by creating transformational opportunities for songwriters everywhere. Before the fans and fame, the soundtracks and syncs, there is the song. And before the song comes the songwriter - the heart of an art form that defines generations, and the soul of our business. Songwriters are our inspiration; we are their partners, collaborators, and crusaders. Songwriters shape culture; and here at WCM we help hone their craft, build their careers, and protect their legacies. We value curiosity, collaboration, and commitment - which helps set us apart and helps us in our commitment and global service to our songwriters. We are Warner Chappell Music - where songwriters are heard. As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound. Love this job and want to apply? Click the "Apply" link at the top of the page, or apply directly with your LinkedIn . click apply for full job details
Jul 28, 2025
Full time
UK Royalties & Client Administrator 6 Month FTC page is loaded UK Royalties & Client Administrator 6 Month FTC Apply remote type Hybrid locations GBR - Electric Lighting Station, London time type Full time posted on Posted Yesterday job requisition id R-025689 UK Royalties & Client Administrator 6 Month FTC Job Description: At Warner Music Group, we're a global collective of music makers andmusic lovers, tech innovators and inspired entrepreneurs, game-changingcreatives and passionate team members. Here, we turn dreams intostardom and audiences into fans. We are guided by three core values thatunderpin everything we do across all our diverse businesses: Curiosity : We do our best work when we're immersing ourselves inculture and breaking through barriers. Curiosity is the driving forcebehind creativity and ingenuity. It fuels innovation, and innovation isthe key to our future. Collaboration : Making music and bringing it to the world is all aboutthe power of originality amplified by teamwork. A great idea, like agreat song, travels globally. We ignite passions and build connectionsacross our diverse community of artists, songwriters, partners, andfans. Commitment : We pursue excellence for our team and our talent.Everything in music starts with a leap into the unknown, and we'recommitted to keeping the faith, acting with integrity, and delivering onour promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a workenvironment that actively values, appreciates, and respects everyone. Weencourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovativeglobal music company that retains the creative spirit of a nimbleindependent. Warner Chappell Music (WCM) is the music publishing division of Warner Music Group. We are interested in those who can join and contribute to our company's values: Curiosity, Collaboration, and Commitment. We value input, ideas, and feedback from everyone at every level and the voices and contributions of every team member at WCM matter. At WCM we put the songwriter first, offering high touch service to move the cultural dial across the globe. We want team members who have a service-oriented mindset and care about the collective work. We are searching for those who are comfortable thinking globally while leveraging local expertise. We are Warner Chappell Music - where songwriters are heard. Job Title:UK Royalties & Client Administrator, 6 month FTC A little bit about our team: As part of one of the biggest Deal signing Territories of Warner Chappell Music, the UK Admin team represents a significant share of WCM's global business and is responsible for all elements of Publishing administration using the very latest technology of our bespoke internal administration system - TANGO, Warner Chappell's leading cloud-based Deals & Royalties system. Our UK Royalty Department, together with our UK Copyright team, is part of our UK Administration division at Warner Chappell UK. The UK Royalty Department is responsible for timely and accurate accountings to our valued writers and clients, performing an important role in completing the final step of the end-to-end music value chain at Warner Chappell. Please note this role will require you to be in the office 4 days a week. Your role: We're looking for a dynamic, self-starter to join our newly evolved UK Royalty Department. Reporting directly to the UK Royalty Manager, you will be integrated into a multi-department administration environment and be challenged to perform at a level that allows you to demonstrate your maximum skillset. You will provide day to day support for all UK Royalty functions, bringing a client-focussed, can-do attitude to our UK Administration Department. You will be encouraged to think big and innovate as we enter an exciting new phase for WCM, where we put our writers first and strive to deliver the very best customer service. Here you'll get to: Deliver great service to our songwriters Support all outgoing royalty distributions for UK-signed clients, assisting with the full Royalty Close process Act as the main point of contact for client queries, providing clear, courteous, and timely responses Register clients to the WCM Portal, give walkthroughs of the platform and app, and keep contact details updated Help writers and representatives navigate our digital tools, resolving access and usage questions Keep our systems running smoothly Enter and maintain accurate client information in our internal Copyright and Royalty system; including payee details, banking info, and tax status Upload financial transactions and other data to support timely and accurate royalty reporting Work closely with internal teams to support income suspense reviews and catalogue audits Support reporting and analysis Create reports and data insights using BI/Tableau and other tools to support the Royalty Manager and wider team Analyse royalty statements and produce clear earnings summaries for both internal stakeholders and external clients Assist with external client audits and provide supporting data as needed Be part of a collaborative admin team Partner with colleagues across departments; including Finance, Copyright, Income Tracking and Royalty Processing, to improve workflows and solve problems Take part in team and department meetings, sharing insights and contributing ideas Support project work and other ad hoc admin tasks as directed by management Suggest improvements to systems and processes to help us deliver even better service About you: You are passionate about music, value creativity, and take pride in supporting songwriters and rightsholders. You enjoy working with data and systems; analysing reports, troubleshooting discrepancies, and spotting patterns comes naturally to you. You have strong attention to detail and excellent numeracy skills, with proven accuracy in data entry and managing financial or account information. You have experience using Microsoft Office, especially Excel (including pivot tables, formulas, and Power Query), and are eager to keep building your technical skills. You have a customer-first mindset and are confident handling external client queries with professionalism and empathy. You will bring strong organisational and time management skills, staying calm and focused when juggling competing priorities. You are a proactive self-starter who learns new systems quickly and isn't afraid to ask questions or suggest better ways of working. You have working knowledge of royalty reporting formats (CSV/DIF/TEXT) and an understanding of how copyright and royalties flow through the music industry. You will collaborate effectively across teams and know how to communicate clearly with colleagues from different departments. You have a natural curiosity, personal drive, and a genuine interest in publishing operations and music administration. We'd love it if you also had: Experience working in a customer-services role. A demonstrable interest in the administration and operations of a music publisher. Experience using financial systems. Prior experience working for a music company, particularly in an administrative capacity (e.g. Copyright/Royalties/Income Tracking). An understanding of music publishing and the international collection society framework that supports the collection and distribution of royalties to songwriters. Hands-on experience of updating/maintaining copyright and royalty management systems. Experience working on Royalty Audits with both internal and external auditors. Experience using BI/Tableau/SAP About us: At Warner Chappell Music, we shape the culture of songwriting and champion songs that resonate for generations by creating transformational opportunities for songwriters everywhere. Before the fans and fame, the soundtracks and syncs, there is the song. And before the song comes the songwriter - the heart of an art form that defines generations, and the soul of our business. Songwriters are our inspiration; we are their partners, collaborators, and crusaders. Songwriters shape culture; and here at WCM we help hone their craft, build their careers, and protect their legacies. We value curiosity, collaboration, and commitment - which helps set us apart and helps us in our commitment and global service to our songwriters. We are Warner Chappell Music - where songwriters are heard. As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound. Love this job and want to apply? Click the "Apply" link at the top of the page, or apply directly with your LinkedIn . click apply for full job details
