Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Central London on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Jul 27, 2025
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Central London on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
E-commerce Manager Northampton Up to 45,000 & annual bonus Join a Growing Business Where Your Ideas Matter Are you ready to take ownership of your role and truly make it your own? Our client is a small-to-medium business with big ambitions and they're looking for someone who's excited to grow with them. You will be responsible for 6 different websites, so previous experience of managing websites is essential. You won't be just another cog in the machine here. You'll be part of a close-knit, supportive marketing team where your individuality is celebrated, your voice is heard, and your contributions make a real impact. With multiple brands under their umbrella and exciting growth plans, this is a fantastic opportunity to bring your creativity, initiative, and passion to a role where autonomy is encouraged and valued. If you're looking for a lovely working environment where you can thrive, collaborate, and help shape the future of a dynamic business, we'd love to hear from you. As E-commerce Manager, some of your responsibilities will include: Work hand in hand with the Marketing Brand and Campaign Manager to deliver a cohesive online and offline Marketing strategy Develop and implement the digital marketing strategy for group of companies Create digital content including display ads, infographics, videos and images Copywriting including blogs and product content Use Ahrefs, Google Search Console and Google Analytics to analyse and optimise multiple websites Appointing and managing third-party agencies/developers Researching and analysing market trends and competitors Website Optimization, SEO, User Experience (UX) Performance Monitoring; Tracking website traffic, analysing user behaviour, and identifying areas for improvement. Working with developers to implement changes to the website, troubleshoot issues, and ensure the website is functioning correctly. Using the OpenCart admin panel to manage products, orders, customers, and other aspects of the online store. Digital Marketing: Collaborating with marketing teams to develop and execute online marketing campaigns, including SEO, social media, and email marketing. E-commerce Platform Management Analytics and Reporting What are we looking for? Commercial awareness An understanding of a range of online (and offline) marketing medium and digital advertising platforms Competent in using Adobe Creative Suite Proven experience in building and maintaining ecommerce websites Creativity to come up with ideas and the ability to research Ability to manage project plans and ensure deadlines are met Experience of managing a marketing budget and delivering positive ROAS/ROI Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jul 27, 2025
Full time
E-commerce Manager Northampton Up to 45,000 & annual bonus Join a Growing Business Where Your Ideas Matter Are you ready to take ownership of your role and truly make it your own? Our client is a small-to-medium business with big ambitions and they're looking for someone who's excited to grow with them. You will be responsible for 6 different websites, so previous experience of managing websites is essential. You won't be just another cog in the machine here. You'll be part of a close-knit, supportive marketing team where your individuality is celebrated, your voice is heard, and your contributions make a real impact. With multiple brands under their umbrella and exciting growth plans, this is a fantastic opportunity to bring your creativity, initiative, and passion to a role where autonomy is encouraged and valued. If you're looking for a lovely working environment where you can thrive, collaborate, and help shape the future of a dynamic business, we'd love to hear from you. As E-commerce Manager, some of your responsibilities will include: Work hand in hand with the Marketing Brand and Campaign Manager to deliver a cohesive online and offline Marketing strategy Develop and implement the digital marketing strategy for group of companies Create digital content including display ads, infographics, videos and images Copywriting including blogs and product content Use Ahrefs, Google Search Console and Google Analytics to analyse and optimise multiple websites Appointing and managing third-party agencies/developers Researching and analysing market trends and competitors Website Optimization, SEO, User Experience (UX) Performance Monitoring; Tracking website traffic, analysing user behaviour, and identifying areas for improvement. Working with developers to implement changes to the website, troubleshoot issues, and ensure the website is functioning correctly. Using the OpenCart admin panel to manage products, orders, customers, and other aspects of the online store. Digital Marketing: Collaborating with marketing teams to develop and execute online marketing campaigns, including SEO, social media, and email marketing. E-commerce Platform Management Analytics and Reporting What are we looking for? Commercial awareness An understanding of a range of online (and offline) marketing medium and digital advertising platforms Competent in using Adobe Creative Suite Proven experience in building and maintaining ecommerce websites Creativity to come up with ideas and the ability to research Ability to manage project plans and ensure deadlines are met Experience of managing a marketing budget and delivering positive ROAS/ROI Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
At Anna + Nina we're looking for a Store Manager to join our team. Full-time Anna + Nina, London starting as soon as possible What you'll bring A Store Manager at Anna + Nina is expected to have a sales mentality, a hands-on approach and the ability to create an exceptional team spirit. You have the talent to manage and amend a strong, healthy and driven team. Together with this team, you carry the responsibility of welcoming, approaching and advising customers based on expertise. Besides sales, both the in-store daily affairs and inventory management are also taken care of by the Store Manager. Being a part of the retail team requires good energy and motivation to improve the retail branch, in which creativity and input are highly valued. What you will do You will execute the Anna + Nina strategy in-store; You will create a neat look and feel in-store. You provide weekly reports regarding the results to the Retail Manager; You are responsible for opening and closing the store, the cash register, and the daily turnover; You take care of efficient goods handling, inventory management, and the administration concerned; You will provide customer service: face-to-face, by phone, and via e-mail; You will welcome and suitably advise the customers in-store; You will lead and motivate the in-store team; This is you! You can fully associate with Anna + Nina You have 1/2 year of relevant managerial and sales experience You are available 40 hours a week and are willing to work during the weekend You are flexible, stress-resistant, and have social skills You have an accurate and structured way of working You have an organizational mindset You have excellent communication and listening skills You are able to recognize sales opportunities What we offer An informal work environment in London Working in a growing company Friday afternoon drinks Lots of fun! Apply for the job Do you want to join our team as our new Store Manager? Then we'd love to hear about you!
Jul 27, 2025
Full time
At Anna + Nina we're looking for a Store Manager to join our team. Full-time Anna + Nina, London starting as soon as possible What you'll bring A Store Manager at Anna + Nina is expected to have a sales mentality, a hands-on approach and the ability to create an exceptional team spirit. You have the talent to manage and amend a strong, healthy and driven team. Together with this team, you carry the responsibility of welcoming, approaching and advising customers based on expertise. Besides sales, both the in-store daily affairs and inventory management are also taken care of by the Store Manager. Being a part of the retail team requires good energy and motivation to improve the retail branch, in which creativity and input are highly valued. What you will do You will execute the Anna + Nina strategy in-store; You will create a neat look and feel in-store. You provide weekly reports regarding the results to the Retail Manager; You are responsible for opening and closing the store, the cash register, and the daily turnover; You take care of efficient goods handling, inventory management, and the administration concerned; You will provide customer service: face-to-face, by phone, and via e-mail; You will welcome and suitably advise the customers in-store; You will lead and motivate the in-store team; This is you! You can fully associate with Anna + Nina You have 1/2 year of relevant managerial and sales experience You are available 40 hours a week and are willing to work during the weekend You are flexible, stress-resistant, and have social skills You have an accurate and structured way of working You have an organizational mindset You have excellent communication and listening skills You are able to recognize sales opportunities What we offer An informal work environment in London Working in a growing company Friday afternoon drinks Lots of fun! Apply for the job Do you want to join our team as our new Store Manager? Then we'd love to hear about you!
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy. As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections. Thoughtful •Drive team accountability in delivering unparalleled service andachieving store KPIs (sales, client experience,operational excellence) •Demonstrate anentrepreneurialmindset and strategic vision that incorporate sales,clients and teams' development •Lead by example and actively coach the team on the sales floor, supporting professional growth and development •Possess a deep market understanding,insights on competitors' practicesand cultivate a strong network in respective communities to enhance the client experience •Ensure compliance withTiffany & LVMHprocedures; facilitate seamless collaboration between client-facing and operational teams •Create an inclusive and supportive team environment, centered on the belief that People Make the Difference Curious •Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment and integrity •Demonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationships •Collaborate with headquarters and regional teams to share feedback about store needs •Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately •Empower team to reach their potential, exercise resilience and celebrate innovation •Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy •Motivate and guide team to exceed goals and strategically assume new, challenging assignments •Drive team adoption of new tools, systems, and ways of working Your Profile •Minimum of 7-10 years of sales management experience •Sales and clienteling leader in an omnichannel luxury environment with proven track recordin achieving commercial results •Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teams •Passion for luxury retail environments; jewelry / watch expertise is a plus •Established high-end network; ability to cultivate connections and expand client-base •Organized and efficient, with track record in retail operational excellence and related digital tools and KPIs •Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability •Flexibility to work non-traditional hours, including days, nights, weekends, and holidays Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Jul 27, 2025
Full time
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy. As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections. Thoughtful •Drive team accountability in delivering unparalleled service andachieving store KPIs (sales, client experience,operational excellence) •Demonstrate anentrepreneurialmindset and strategic vision that incorporate sales,clients and teams' development •Lead by example and actively coach the team on the sales floor, supporting professional growth and development •Possess a deep market understanding,insights on competitors' practicesand cultivate a strong network in respective communities to enhance the client experience •Ensure compliance withTiffany & LVMHprocedures; facilitate seamless collaboration between client-facing and operational teams •Create an inclusive and supportive team environment, centered on the belief that People Make the Difference Curious •Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment and integrity •Demonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationships •Collaborate with headquarters and regional teams to share feedback about store needs •Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately •Empower team to reach their potential, exercise resilience and celebrate innovation •Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy •Motivate and guide team to exceed goals and strategically assume new, challenging assignments •Drive team adoption of new tools, systems, and ways of working Your Profile •Minimum of 7-10 years of sales management experience •Sales and clienteling leader in an omnichannel luxury environment with proven track recordin achieving commercial results •Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teams •Passion for luxury retail environments; jewelry / watch expertise is a plus •Established high-end network; ability to cultivate connections and expand client-base •Organized and efficient, with track record in retail operational excellence and related digital tools and KPIs •Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability •Flexibility to work non-traditional hours, including days, nights, weekends, and holidays Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
This is a permanent position offering 39hours per week. The position is based in the H&M Bexleyheath store in the Broadway Shopping Centre. Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results. You oversee store operations and ensure best practices are followed in-store and in line with the Area vision. People & Teams: You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled. You recruit, train, develop, and manage succession for your Store. You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs. You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation. We are looking for people who have: Store Managerexperience in a customer-facing environment Previous experience of leading and managing teams Knowledge and passion for driving goals forward A passion for profitability and people Availability 7 days fully flexible, weekends included. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here . H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Jul 27, 2025
Full time
This is a permanent position offering 39hours per week. The position is based in the H&M Bexleyheath store in the Broadway Shopping Centre. Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results. You oversee store operations and ensure best practices are followed in-store and in line with the Area vision. People & Teams: You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled. You recruit, train, develop, and manage succession for your Store. You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs. You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation. We are looking for people who have: Store Managerexperience in a customer-facing environment Previous experience of leading and managing teams Knowledge and passion for driving goals forward A passion for profitability and people Availability 7 days fully flexible, weekends included. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here . H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
The Senior Project Manager for T&I Projects leads projects categorized as T&I Projects of varying complexity and size, supporting our operational assets. The purpose of the projects is to ensure continued, and potentially improved, operation of our offshore wind asset, and to minimize business disruptions in case of unforeseen events. It is the responsibility of the Senior Project Manager to ensure a safe project delivery within quality, time, and budget. Furthermore, the position requires that you, together with technical specialist, prepare the organization and our processes for execution of vital components. The tasks will be diverse, and cover all parts of our offshore wind asset including, but not limited to, Larger replacement and repair campaigns (electrical or mechanical) on foundations, wind turbines and OSS above and below water. Larger replacement and repair campaigns of the HV infrastructure, such as export and inter array cables and their auxiliary components. Implementation of AEP (Annual Energy Production) upgrades Decommissioning of any kind of offshore infrastructure Internal projects to develop the structures of the department Key responsibilities and activities As Senior Project Manager for T&I projects you will have the following key responsibilities and activities: Prepare As part of continues department work, and in collaboration with the rest of the team, you are expected to Be part of continuously develop and improve the departments processes and tools including our Fast Response Plan. Continuously seek improvements across the business for an increased preparedness and reducing the impact of major break downs. This may include review of strategic spare parts. Guide, support and coach colleagues and ensure a learning organization. Execute Once a project is identified, the Senior Project Manager is expected to lead the project from early identification to final project closure. This will be including tasks such as. Ensure project delivery is within quality, scope, budget, time and always with safety as first priority. Obtain relevant steerco approvals. Setup the project organization and request internal and external resources. Reporting of key KPIs such as progress, cost, risks and health and safety. Coach, support and guide project team members. Ensure that the right solution is being implemented, benefitting the interest of all stakeholders. If tendering is part of the project, support the procurement process regarding technical content and align with commercial support on contractual topics. As required, be present on offshore site during execution. Closure Capture lessons learned and feedback from past projects, carefully select and ensure these are disseminated across the organization. Ensure that as-built records are being correctly stored, and all punch list items are being closed out. Company Description Vattenfall is one of Europe's largest energy utilities and producers of heat. We operate in Sweden, Denmark, Germany, the Netherlands and the UK. Our strategy is to reduce emissions from power generation with a road map aiming at achieving climate neutrality by 2050. We are looking for a Senior Project Manager for T&I Projects , which is part of Project Execution within Project Delivery and Engineering in our Business Unit Offshore Wind. Qualifications As a Senior Project Manager in T&I projects you must have the following experience and training Bachelor or Master's degree in engineering or similar. IPMA B certified or willing / able to obtain it. 8+ years of work experience. 5 years of experience as project management of which 3 years were managing multidisciplinary / complex projects. 5 years of experience from the offshore T&I industry, with minimum 3 years from the wind industry. Contract understanding and experience with contract negotiations. Excellent command of the English language, both verbal and written. To succeed and thrive in the role of Senior Project Manager, you are expected to satisfy most, but not all, of the following. You have worked in offshore wind T&I centred projects for at least 5 years You have experience from construction of offshore wind farms and a good understanding of the interdisciplinary dependencies across various wind farm components. Have been offshore and have a good understanding of the offshore working environment. Experience with risk management. Experience with contract and commercial management. Knowledge and/or experience on tendering and contract negotiations. Who are you? You have a clear feeling of "sense of urgency" without compromising on safety and quality as we work in a fast-paced environment. You have the courage to say STOP! in critical situations while always looking for opportunities to solve the problem. A flexible attitude with regards to tasks, working hours and travelling as/when required. At Vattenfall we prioritize a sustainable and healthy work life balance, but due to the nature of our projects there will be periods of higher workload. A successful Senior Project Manager in T&I Projects possesses most of the following personality traits. High degree of self-motivation and ability to work independently. Good interpersonal skills. Result-oriented and great at organizing and prioritizing your work efficiently. Team player with excellent communication skills. Ability to work in an international and diverse environment. Well-organized and structured work approach. A natural leader who engages people by asking, sharing and helping. Proactive and can simplify complexity and find a way forward. Have a can-do attitude but at the same time ask for help when it is needed. Transparent in your work. Location The location for the position is Kolding (Denmark), Hamburg (Germany) Amsterdam (the Netherlands) or London (United Kingdom) Additional Information Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development. Dynamic Workplace: A diverse environment characterized by team spirit and flexibility. Professional Growth: Opportunities for career advancement in a growing sector. Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages collaboration. Attractive employment conditions: A comprehensive remuneration, flexible working hours and locations, two brand new offices in Hamburg and Berlin, employee health and sport support. More Information We welcome your application in English no later than, 13.08.2025. We kindly request that you do not send applications by any means other than via our website as we cannot guarantee that we will be able to process applications that are not made via our website. For more information about the recruitment process you are welcome to contact our recruiter Cristina Sigel via mail: At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation. The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, Validata. We look forward to receiving your application!
Jul 27, 2025
Full time
The Senior Project Manager for T&I Projects leads projects categorized as T&I Projects of varying complexity and size, supporting our operational assets. The purpose of the projects is to ensure continued, and potentially improved, operation of our offshore wind asset, and to minimize business disruptions in case of unforeseen events. It is the responsibility of the Senior Project Manager to ensure a safe project delivery within quality, time, and budget. Furthermore, the position requires that you, together with technical specialist, prepare the organization and our processes for execution of vital components. The tasks will be diverse, and cover all parts of our offshore wind asset including, but not limited to, Larger replacement and repair campaigns (electrical or mechanical) on foundations, wind turbines and OSS above and below water. Larger replacement and repair campaigns of the HV infrastructure, such as export and inter array cables and their auxiliary components. Implementation of AEP (Annual Energy Production) upgrades Decommissioning of any kind of offshore infrastructure Internal projects to develop the structures of the department Key responsibilities and activities As Senior Project Manager for T&I projects you will have the following key responsibilities and activities: Prepare As part of continues department work, and in collaboration with the rest of the team, you are expected to Be part of continuously develop and improve the departments processes and tools including our Fast Response Plan. Continuously seek improvements across the business for an increased preparedness and reducing the impact of major break downs. This may include review of strategic spare parts. Guide, support and coach colleagues and ensure a learning organization. Execute Once a project is identified, the Senior Project Manager is expected to lead the project from early identification to final project closure. This will be including tasks such as. Ensure project delivery is within quality, scope, budget, time and always with safety as first priority. Obtain relevant steerco approvals. Setup the project organization and request internal and external resources. Reporting of key KPIs such as progress, cost, risks and health and safety. Coach, support and guide project team members. Ensure that the right solution is being implemented, benefitting the interest of all stakeholders. If tendering is part of the project, support the procurement process regarding technical content and align with commercial support on contractual topics. As required, be present on offshore site during execution. Closure Capture lessons learned and feedback from past projects, carefully select and ensure these are disseminated across the organization. Ensure that as-built records are being correctly stored, and all punch list items are being closed out. Company Description Vattenfall is one of Europe's largest energy utilities and producers of heat. We operate in Sweden, Denmark, Germany, the Netherlands and the UK. Our strategy is to reduce emissions from power generation with a road map aiming at achieving climate neutrality by 2050. We are looking for a Senior Project Manager for T&I Projects , which is part of Project Execution within Project Delivery and Engineering in our Business Unit Offshore Wind. Qualifications As a Senior Project Manager in T&I projects you must have the following experience and training Bachelor or Master's degree in engineering or similar. IPMA B certified or willing / able to obtain it. 8+ years of work experience. 5 years of experience as project management of which 3 years were managing multidisciplinary / complex projects. 5 years of experience from the offshore T&I industry, with minimum 3 years from the wind industry. Contract understanding and experience with contract negotiations. Excellent command of the English language, both verbal and written. To succeed and thrive in the role of Senior Project Manager, you are expected to satisfy most, but not all, of the following. You have worked in offshore wind T&I centred projects for at least 5 years You have experience from construction of offshore wind farms and a good understanding of the interdisciplinary dependencies across various wind farm components. Have been offshore and have a good understanding of the offshore working environment. Experience with risk management. Experience with contract and commercial management. Knowledge and/or experience on tendering and contract negotiations. Who are you? You have a clear feeling of "sense of urgency" without compromising on safety and quality as we work in a fast-paced environment. You have the courage to say STOP! in critical situations while always looking for opportunities to solve the problem. A flexible attitude with regards to tasks, working hours and travelling as/when required. At Vattenfall we prioritize a sustainable and healthy work life balance, but due to the nature of our projects there will be periods of higher workload. A successful Senior Project Manager in T&I Projects possesses most of the following personality traits. High degree of self-motivation and ability to work independently. Good interpersonal skills. Result-oriented and great at organizing and prioritizing your work efficiently. Team player with excellent communication skills. Ability to work in an international and diverse environment. Well-organized and structured work approach. A natural leader who engages people by asking, sharing and helping. Proactive and can simplify complexity and find a way forward. Have a can-do attitude but at the same time ask for help when it is needed. Transparent in your work. Location The location for the position is Kolding (Denmark), Hamburg (Germany) Amsterdam (the Netherlands) or London (United Kingdom) Additional Information Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development. Dynamic Workplace: A diverse environment characterized by team spirit and flexibility. Professional Growth: Opportunities for career advancement in a growing sector. Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages collaboration. Attractive employment conditions: A comprehensive remuneration, flexible working hours and locations, two brand new offices in Hamburg and Berlin, employee health and sport support. More Information We welcome your application in English no later than, 13.08.2025. We kindly request that you do not send applications by any means other than via our website as we cannot guarantee that we will be able to process applications that are not made via our website. For more information about the recruitment process you are welcome to contact our recruiter Cristina Sigel via mail: At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation. The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, Validata. We look forward to receiving your application!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Jul 27, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, Mile Oak Road, Brighton, BN41 2RB Pay: £13.65 per hour Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 28-07-2025 Customer Team Leader Location: The Co-operative Food, Mile Oak Road, Brighton, BN41 2RB Pay: £13.65 per hour Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 01-08-2025 Customer Team Leader Location: The Co-operative Food, Cronkinson Farm, Nantwich, CW5 7GU Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery %bakery% often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 01-08-2025 Customer Team Leader Location: The Co-operative Food, Cronkinson Farm, Nantwich, CW5 7GU Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery %bakery% often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department stores and grocery brands, with annual sales exceeding £12B. Our Engineering practice comprises over 80 teams working on Cloud Platforms, Mobile Apps, E-Commerce functionality, and Machine Learning. We foster a collaborative environment where knowledge sharing and continuous learning are prioritized. We support our Engineers to enhance their skills and stay updated with the latest technologies. John Lewis E-Commerce & Digital aims to deliver a leading digital customer experience across web and mobile apps, along with omnichannel services supporting in-store and contact center assisted service. Given that over 50% of our revenue is digital, technology is vital to our business. Our systems are built on a domain-driven microservice architecture hosted on an award-winning digital platform, utilizing composable SaaS solutions and legacy applications that are actively being modernized. These systems must be highly available, resilient, performant, secure, adaptable, and scalable to meet customer needs and business agility. Learn more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type: Permanent Salary: £75,000 - £140,000 Flexible Working: Hybrid role, primarily from home (UK) and London Head Office, with occasional visits to other locations as needed. Most engineers visit the office once or twice a month, with some requiring more frequent attendance. Offices are open five days a week for those who prefer more regular in-office work. Key Responsibilities Align engineering strategy and roadmap for John Lewis E-Commerce & Digital with business objectives. Influence operational decisions, team management practices, and engineering practices to ensure they support the broader Partnership strategy. Revisit legacy microservices and technology, extending digital tech into stores. Collaborate with stakeholders including Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Architects, as well as other Principal Engineers and specialist teams. Drive the delivery of innovative software solutions, working with teams to develop complex, high-quality, performant software. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience implementing package solutions in complex environments. Leadership experience across multiple teams, working with senior stakeholders and influencing significant investments. Knowledge of architectural styles such as microservices and integration patterns like RESTful, streams, event-based models. Techniques to enhance system resilience, performance, security, and evolvability. Experience applying Lean and Systems Thinking techniques. Desirable skills/experience E-Commerce or Retail experience. Experience working with legacy systems. Hands-on software engineering background. Experience in engineering management or enterprise architecture roles. Next Steps Complete the application form with CV upload and questions. Refresh the page to ensure completion before the deadline. Successful candidates will undergo screening, formal, and informal interviews. Inform us of any adjustments needed for the recruitment process. The Partnership We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We're committed to building a happier world through innovation, diversity, and shared ownership. We foster an environment where everyone can thrive and be themselves. As Partners, we make a difference and own our success. Important points: Some roles require pre-employment vetting, including DBS checks and financial probity assessments. Apply promptly as vacancies may close early if filled. We support flexible working arrangements, including flexible hours, job sharing, and shorter contracts. Discuss your needs with the hiring manager.
Jul 27, 2025
Full time
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department stores and grocery brands, with annual sales exceeding £12B. Our Engineering practice comprises over 80 teams working on Cloud Platforms, Mobile Apps, E-Commerce functionality, and Machine Learning. We foster a collaborative environment where knowledge sharing and continuous learning are prioritized. We support our Engineers to enhance their skills and stay updated with the latest technologies. John Lewis E-Commerce & Digital aims to deliver a leading digital customer experience across web and mobile apps, along with omnichannel services supporting in-store and contact center assisted service. Given that over 50% of our revenue is digital, technology is vital to our business. Our systems are built on a domain-driven microservice architecture hosted on an award-winning digital platform, utilizing composable SaaS solutions and legacy applications that are actively being modernized. These systems must be highly available, resilient, performant, secure, adaptable, and scalable to meet customer needs and business agility. Learn more about being a Software Engineer in the Partnership and the technologies we use. At a glance Contract type: Permanent Salary: £75,000 - £140,000 Flexible Working: Hybrid role, primarily from home (UK) and London Head Office, with occasional visits to other locations as needed. Most engineers visit the office once or twice a month, with some requiring more frequent attendance. Offices are open five days a week for those who prefer more regular in-office work. Key Responsibilities Align engineering strategy and roadmap for John Lewis E-Commerce & Digital with business objectives. Influence operational decisions, team management practices, and engineering practices to ensure they support the broader Partnership strategy. Revisit legacy microservices and technology, extending digital tech into stores. Collaborate with stakeholders including Product Leads, Delivery and Operations Managers, Infrastructure Leads, and Architects, as well as other Principal Engineers and specialist teams. Drive the delivery of innovative software solutions, working with teams to develop complex, high-quality, performant software. Essential skills/experience Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design. Experience implementing package solutions in complex environments. Leadership experience across multiple teams, working with senior stakeholders and influencing significant investments. Knowledge of architectural styles such as microservices and integration patterns like RESTful, streams, event-based models. Techniques to enhance system resilience, performance, security, and evolvability. Experience applying Lean and Systems Thinking techniques. Desirable skills/experience E-Commerce or Retail experience. Experience working with legacy systems. Hands-on software engineering background. Experience in engineering management or enterprise architecture roles. Next Steps Complete the application form with CV upload and questions. Refresh the page to ensure completion before the deadline. Successful candidates will undergo screening, formal, and informal interviews. Inform us of any adjustments needed for the recruitment process. The Partnership We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We're committed to building a happier world through innovation, diversity, and shared ownership. We foster an environment where everyone can thrive and be themselves. As Partners, we make a difference and own our success. Important points: Some roles require pre-employment vetting, including DBS checks and financial probity assessments. Apply promptly as vacancies may close early if filled. We support flexible working arrangements, including flexible hours, job sharing, and shorter contracts. Discuss your needs with the hiring manager.
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking. HOW WILL YOU MAKE AN IMPACT? The Product Owner will be responsible for leading the development and optimisation of digital products and experiences for Dunhill, with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. Develop and maintain product roadmaps, ensuring alignment with business priorities, omnichannel initiatives, and strategic goals. Act as the primary liaison between stakeholders (business, Group Tech, digital design, back-end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related to ensuring successful product delivery, omnichannel experiences and customer satisfaction. Ensure all product enhancements, features, and integrations provide a seamless and elevated experience for customers across all touchpoints, including online, mobile, and in-store. Manage and communicate product releases, coordinate user acceptance testing (UAT), and oversee deployment across omnichannel platforms. Collaborate with marketing, client experience, and retail teams to ensure that omnichannel solutions meet the brand's high standards and elevate customer engagement. Stay current on industry trends, customer preferences, and competitor offerings to inform product strategy and decision-making, particularly in the context of omnichannel retail. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Bachelor's degree in Business, Marketing, Fashion, or related field. Minimum of 3-5 years of experience as a Product Owner, with a strong preference for candidates with experience in the luxury fashion industry. Proven experience working with Salesforce platforms (Sales Cloud, Service Cloud, Commerce Cloud, etc.) and familiarity with omnichannel integrations. Strong understanding of digital product management, omnichannel strategies, and agile methodologies, with experience working across both online and offline channels. Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and foster collaboration across departments. Knowledge of luxury menswear trends, customer profiles, and the importance of exceptional customer experience in high-end markets. Ability to manage multiple projects simultaneously, with a keen eye for detail and a passion for delivering high-quality, impactful products. Preferred Skills: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder). Experience in eCommerce and omnichannel retail in the luxury fashion industry. Strong analytical skills and experience using data to drive decisions and product improvements across digital and physical channels. Familiarity with design thinking, user-centered design, and UX/UI best practices for omnichannel platforms. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Head of E-Commerce 3rd stage - Interview with the Senior Client Director 4th Stage - Interview with the Senior Human Resources Manager LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Jul 27, 2025
Full time
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking. HOW WILL YOU MAKE AN IMPACT? The Product Owner will be responsible for leading the development and optimisation of digital products and experiences for Dunhill, with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. Develop and maintain product roadmaps, ensuring alignment with business priorities, omnichannel initiatives, and strategic goals. Act as the primary liaison between stakeholders (business, Group Tech, digital design, back-end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related to ensuring successful product delivery, omnichannel experiences and customer satisfaction. Ensure all product enhancements, features, and integrations provide a seamless and elevated experience for customers across all touchpoints, including online, mobile, and in-store. Manage and communicate product releases, coordinate user acceptance testing (UAT), and oversee deployment across omnichannel platforms. Collaborate with marketing, client experience, and retail teams to ensure that omnichannel solutions meet the brand's high standards and elevate customer engagement. Stay current on industry trends, customer preferences, and competitor offerings to inform product strategy and decision-making, particularly in the context of omnichannel retail. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Bachelor's degree in Business, Marketing, Fashion, or related field. Minimum of 3-5 years of experience as a Product Owner, with a strong preference for candidates with experience in the luxury fashion industry. Proven experience working with Salesforce platforms (Sales Cloud, Service Cloud, Commerce Cloud, etc.) and familiarity with omnichannel integrations. Strong understanding of digital product management, omnichannel strategies, and agile methodologies, with experience working across both online and offline channels. Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and foster collaboration across departments. Knowledge of luxury menswear trends, customer profiles, and the importance of exceptional customer experience in high-end markets. Ability to manage multiple projects simultaneously, with a keen eye for detail and a passion for delivering high-quality, impactful products. Preferred Skills: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder). Experience in eCommerce and omnichannel retail in the luxury fashion industry. Strong analytical skills and experience using data to drive decisions and product improvements across digital and physical channels. Familiarity with design thinking, user-centered design, and UX/UI best practices for omnichannel platforms. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Head of E-Commerce 3rd stage - Interview with the Senior Client Director 4th Stage - Interview with the Senior Human Resources Manager LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, Wimbledon High Street, we're looking for an energetic Store Manager to oversee both our Entertainer store and a remote Tesco concession space - bringing smiles to customers and inspiring brilliant toy shop teams every day. If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we'd love to hear from you! Entertainer Store Location: Wimbledon Piazza Market,29 The Broadway, London SW19 1PS Tesco Store Location: New Malden Extra Salary:£33,700 plus, fantastic benefitsand a quarterly Tesco concession premium Hours: 42.5 hours per week across 5 days with every Sunday off What You'll Be Doing: Lead multiple teams across separate locations, driving sales and delivering top-notch service. Be a brand ambassador, building strong relationships with Entertainer and Tesco teams. Use your commercial acumen to analyse trade reports and optimise trading space. Manage daily operations - from merchandising to stock management - ensuring everything is on point and on time. Motivate and develop your teams through positive leadership and hands-on coaching. Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service. Champion health and safety, shrinkage prevention, and store security. Recruit, induct, and train new team members, helping everyone reach their full potential. How We'll Reward You: We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including: Quarterly Tesco concession bonus,a thank you for your extra effort and commitment. Flexible access to your pay via MyView PayNow Retail Trust benefits, including a Virtual GP. Birthday Leave plus 33 days holiday. Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you. Pension salary sacrifice to help you plan for the future. Life Cover for added peace of mind. Generous toy discount. Enhanced maternity & paternity pay. High Street & leisure discounts. Cycle to Work Scheme for a healthier commute. Annual Bonus Scheme to reward your success. What We're Looking For: Proven retail management experience in a fast-paced, customer-focused, dynamic environment. A natural leader with experience of managing, developing, and motivating teams. Confidence in remote team management. Excellent communication and organisation skills. Experience in analysing reports and making quick, commercial decisions. Familiarity with Microsoft Office and Teams. A UK driving license is preferred. Why Join Us? Work in a fun, fast-moving environment where no two days are the same. Be part of a supportive, enthusiastic team. Unlock your potential with ongoing training and development. Enjoy a career where you're valued, supported, and rewarded - every step of the way. Over 40 Years of Selling Toys! The Entertainer is the UK's largest independent toy retailer, with over 165 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre! Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA. As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we've been committed to offering quality, choice, and value to our customers. We've also expanded our reach by partnering with Tesco, Matalan, Marks & Spencer, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers. The Entertainer has big ambitions for growth, and we'd love for you to join us on our exciting adventure! We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
Jul 27, 2025
Full time
Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, Wimbledon High Street, we're looking for an energetic Store Manager to oversee both our Entertainer store and a remote Tesco concession space - bringing smiles to customers and inspiring brilliant toy shop teams every day. If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we'd love to hear from you! Entertainer Store Location: Wimbledon Piazza Market,29 The Broadway, London SW19 1PS Tesco Store Location: New Malden Extra Salary:£33,700 plus, fantastic benefitsand a quarterly Tesco concession premium Hours: 42.5 hours per week across 5 days with every Sunday off What You'll Be Doing: Lead multiple teams across separate locations, driving sales and delivering top-notch service. Be a brand ambassador, building strong relationships with Entertainer and Tesco teams. Use your commercial acumen to analyse trade reports and optimise trading space. Manage daily operations - from merchandising to stock management - ensuring everything is on point and on time. Motivate and develop your teams through positive leadership and hands-on coaching. Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service. Champion health and safety, shrinkage prevention, and store security. Recruit, induct, and train new team members, helping everyone reach their full potential. How We'll Reward You: We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including: Quarterly Tesco concession bonus,a thank you for your extra effort and commitment. Flexible access to your pay via MyView PayNow Retail Trust benefits, including a Virtual GP. Birthday Leave plus 33 days holiday. Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you. Pension salary sacrifice to help you plan for the future. Life Cover for added peace of mind. Generous toy discount. Enhanced maternity & paternity pay. High Street & leisure discounts. Cycle to Work Scheme for a healthier commute. Annual Bonus Scheme to reward your success. What We're Looking For: Proven retail management experience in a fast-paced, customer-focused, dynamic environment. A natural leader with experience of managing, developing, and motivating teams. Confidence in remote team management. Excellent communication and organisation skills. Experience in analysing reports and making quick, commercial decisions. Familiarity with Microsoft Office and Teams. A UK driving license is preferred. Why Join Us? Work in a fun, fast-moving environment where no two days are the same. Be part of a supportive, enthusiastic team. Unlock your potential with ongoing training and development. Enjoy a career where you're valued, supported, and rewarded - every step of the way. Over 40 Years of Selling Toys! The Entertainer is the UK's largest independent toy retailer, with over 165 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre! Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA. As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we've been committed to offering quality, choice, and value to our customers. We've also expanded our reach by partnering with Tesco, Matalan, Marks & Spencer, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers. The Entertainer has big ambitions for growth, and we'd love for you to join us on our exciting adventure! We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
Role: Subway Assistant Manager Location: High Peak, SK23 0RB Job Type: Full-Time Hours Available / Permanent Hourly Rate: £13.10 Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: Join Subway as an Assistant Manager and embrace a role where you'll drive daily operations, lead a dynamic team, and deliver exceptional customer experiences. In this role, you will run the store in the manager's absence, ensuring it achieves sales and profitability goals. You will be a hands-on leader supporting with food preparation, customer service, and maintaining a clean environment. If you are excited about creating a welcoming atmosphere, inspiring a high energy team, and uphold Subways exceptional standards, this is your chance to make a real difference. What you'll do: Ensure the store operates smoothly, taking full responsibility during the Store Manager's absence or leave, and prioritising customer excellence. Greet customers warmly, create a welcoming environment and assist with inquiries, product information, and purchasing decisions to maintain positive and consistent high-quality service. Identify and nurture growth opportunities within the team, encouraging internal promotions and skill-building. Manage inventory and stock control to ensure shelves are well-stocked, visually appealing, and aligned with customer needs, while maintaining optimal inventory levels to meet demand and minimise waste. Lead by example in upholding Health & Safety, Food Safety, and hygiene standards, ensuring the entire team adheres to policies that guarantee a safe, enjoyable experience for customers and staff alike. Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Subway vision in both customer interactions and internal processes. If you're a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact! What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala Flexible working Employee Assistance program Mental wellbeing and support Financial wellbeing Life coaching Legal Assistance Life insurance Retail Discounts Learning & Development Opportunities Pension Scheme What we are looking for: Proven leadership experience in a managerial role, preferably in a retail or hospitality environment Flexibility to work various shifts, including weekends and holidays Proven ability to lead, motivate, and inspire others to cultivate a positive and inclusive environment. Collaborates seamlessly with the Store Manager to achieve store goals and consistently deliver exceptional customer service. Be a part of it: At EG On the Move, we're excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you'll have the opportunity to learn and inspire. Power your career and be part of something transformational! To apply please email a copy of your CV to with the reference 'Subway Assistant Manager - Fickle Mermaid - 111978' INDMAN
Jul 27, 2025
Full time
Role: Subway Assistant Manager Location: High Peak, SK23 0RB Job Type: Full-Time Hours Available / Permanent Hourly Rate: £13.10 Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: Join Subway as an Assistant Manager and embrace a role where you'll drive daily operations, lead a dynamic team, and deliver exceptional customer experiences. In this role, you will run the store in the manager's absence, ensuring it achieves sales and profitability goals. You will be a hands-on leader supporting with food preparation, customer service, and maintaining a clean environment. If you are excited about creating a welcoming atmosphere, inspiring a high energy team, and uphold Subways exceptional standards, this is your chance to make a real difference. What you'll do: Ensure the store operates smoothly, taking full responsibility during the Store Manager's absence or leave, and prioritising customer excellence. Greet customers warmly, create a welcoming environment and assist with inquiries, product information, and purchasing decisions to maintain positive and consistent high-quality service. Identify and nurture growth opportunities within the team, encouraging internal promotions and skill-building. Manage inventory and stock control to ensure shelves are well-stocked, visually appealing, and aligned with customer needs, while maintaining optimal inventory levels to meet demand and minimise waste. Lead by example in upholding Health & Safety, Food Safety, and hygiene standards, ensuring the entire team adheres to policies that guarantee a safe, enjoyable experience for customers and staff alike. Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Subway vision in both customer interactions and internal processes. If you're a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact! What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala Flexible working Employee Assistance program Mental wellbeing and support Financial wellbeing Life coaching Legal Assistance Life insurance Retail Discounts Learning & Development Opportunities Pension Scheme What we are looking for: Proven leadership experience in a managerial role, preferably in a retail or hospitality environment Flexibility to work various shifts, including weekends and holidays Proven ability to lead, motivate, and inspire others to cultivate a positive and inclusive environment. Collaborates seamlessly with the Store Manager to achieve store goals and consistently deliver exceptional customer service. Be a part of it: At EG On the Move, we're excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you'll have the opportunity to learn and inspire. Power your career and be part of something transformational! To apply please email a copy of your CV to with the reference 'Subway Assistant Manager - Fickle Mermaid - 111978' INDMAN
Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history! Amazon's Retail Business Services (RBS) team is looking for a Sr. Business Intelligence Manager role to drive data analytics and automation initiatives for selling partner experience and growth(SPEG) org. Objective of the Program is to deliver reporting and automation projects improving operation efficiency and productivity of SPEG org. Data Analytics and Automation manager role is to deliver end to end automations leveraging in house automation platforms, SQL, reporting and analytics projects. The candidate in this role expected to convert the human intelligence to artificial intelligence or rules to constantly evolve the tech & Science based solutions which would benefit Opex optimization and selling partner experience and growth. The Analytics and Automation Manager oversees the effective use of data analytics and automation technologies to improve business performance. They work closely with data scientists, developers and operations teams to understand process issues and implement automated solutions using tools like machine learning and robotic process automation. Key responsibilities include managing projects to develop analytical models and automated workflows, documenting requirements, tracking metrics to measure impact, and training teams on new systems. The goal is to surface valuable insights, streamline operations, minimize human error and boost productivity through data-driven and automated strategies. Key job responsibilities • Develop and implement strategies to increase the automation coverage of use cases in StoreOps org. • Convert human intelligence into artificial intelligence or rules-based solutions to constantly evolve technology and science-based solutions that optimize Operational Expense. • Oversee the effective use of data analytics and automation technologies to improve business performance. • Collaborate closely with business analysts, automation experts and operations teams to identify process issues and implement automated solutions. • Manage projects to develop analytical models and automated workflows, documenting requirements and tracking metrics to measure the impact of implemented solutions. • Train teams on new systems and technologies to ensure effective utilization and adoption of data-driven and automated strategies. • Continuously identify opportunities to surface valuable insights, streamline operations, minimize human error, and boost productivity through data-driven and automated approaches A day in the life The Analytics and Automation Manager oversees the effective use of data analytics and automation technologies to improve business performance and build hands off the wheel automations. They work closely with business analysts, automation experts and operations teams to understand process issues and implement automated solutions using in house LLM platform and tools like machine learning and robotic process automation. Key responsibilities include managing projects to develop analytical models and automated workflows, documenting requirements, tracking metrics to measure impact, and training teams on new systems. The goal is to surface valuable insights, streamline operations, minimize human error and boost productivity through data-driven and automation solutions. About the team The RBS ARTS Program is dedicated to provide data and automation support for the Retail Efficiency and Paid Services business and tech teams. There is ample growth opportunity in this role for someone who exhibits Ownership and Insist on the Highest Standards, and has engineering and operational best practices experience. The program emphasizes a technology-driven mindset to deliver scalable solutions that optimize operations and drive continuous improvements BASIC QUALIFICATIONS - 10+ years of business intelligence and analytics experience - 7+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience - Experience with SQL - Experience with ETL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software PREFERRED QUALIFICATIONS - 4+ years of working with very large data warehousing environment experience - 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 27, 2025
Full time
Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history! Amazon's Retail Business Services (RBS) team is looking for a Sr. Business Intelligence Manager role to drive data analytics and automation initiatives for selling partner experience and growth(SPEG) org. Objective of the Program is to deliver reporting and automation projects improving operation efficiency and productivity of SPEG org. Data Analytics and Automation manager role is to deliver end to end automations leveraging in house automation platforms, SQL, reporting and analytics projects. The candidate in this role expected to convert the human intelligence to artificial intelligence or rules to constantly evolve the tech & Science based solutions which would benefit Opex optimization and selling partner experience and growth. The Analytics and Automation Manager oversees the effective use of data analytics and automation technologies to improve business performance. They work closely with data scientists, developers and operations teams to understand process issues and implement automated solutions using tools like machine learning and robotic process automation. Key responsibilities include managing projects to develop analytical models and automated workflows, documenting requirements, tracking metrics to measure impact, and training teams on new systems. The goal is to surface valuable insights, streamline operations, minimize human error and boost productivity through data-driven and automated strategies. Key job responsibilities • Develop and implement strategies to increase the automation coverage of use cases in StoreOps org. • Convert human intelligence into artificial intelligence or rules-based solutions to constantly evolve technology and science-based solutions that optimize Operational Expense. • Oversee the effective use of data analytics and automation technologies to improve business performance. • Collaborate closely with business analysts, automation experts and operations teams to identify process issues and implement automated solutions. • Manage projects to develop analytical models and automated workflows, documenting requirements and tracking metrics to measure the impact of implemented solutions. • Train teams on new systems and technologies to ensure effective utilization and adoption of data-driven and automated strategies. • Continuously identify opportunities to surface valuable insights, streamline operations, minimize human error, and boost productivity through data-driven and automated approaches A day in the life The Analytics and Automation Manager oversees the effective use of data analytics and automation technologies to improve business performance and build hands off the wheel automations. They work closely with business analysts, automation experts and operations teams to understand process issues and implement automated solutions using in house LLM platform and tools like machine learning and robotic process automation. Key responsibilities include managing projects to develop analytical models and automated workflows, documenting requirements, tracking metrics to measure impact, and training teams on new systems. The goal is to surface valuable insights, streamline operations, minimize human error and boost productivity through data-driven and automation solutions. About the team The RBS ARTS Program is dedicated to provide data and automation support for the Retail Efficiency and Paid Services business and tech teams. There is ample growth opportunity in this role for someone who exhibits Ownership and Insist on the Highest Standards, and has engineering and operational best practices experience. The program emphasizes a technology-driven mindset to deliver scalable solutions that optimize operations and drive continuous improvements BASIC QUALIFICATIONS - 10+ years of business intelligence and analytics experience - 7+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience - Experience with SQL - Experience with ETL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software PREFERRED QUALIFICATIONS - 4+ years of working with very large data warehousing environment experience - 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Closing date: 30-07-2025 Customer Team Leader Location: Former Coach House, Cowfold, RH13 8BT Pay: £13.65 per hour plus benefits Contract: 39 hours per week + regular overtime, permanent full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 30-07-2025 Customer Team Leader Location: Former Coach House, Cowfold, RH13 8BT Pay: £13.65 per hour plus benefits Contract: 39 hours per week + regular overtime, permanent full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Salary: 31.250-35,250 Location: Hook Store, Basingstoke, RG27 9HZ Contract type: Permanent Business area: Retail Closing date: 02 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jul 27, 2025
Full time
Salary: 31.250-35,250 Location: Hook Store, Basingstoke, RG27 9HZ Contract type: Permanent Business area: Retail Closing date: 02 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Closing date: 30-07-2025 Customer Team Leader Location: 24 High Street, Wallingford, OX10 6RP Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 30-07-2025 Customer Team Leader Location: 24 High Street, Wallingford, OX10 6RP Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 30-07-2025 Customer Team Leader Location: The Co-operative Food, 117 High Street, North Berwick, EH39 4HB Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 30-07-2025 Customer Team Leader Location: The Co-operative Food, 117 High Street, North Berwick, EH39 4HB Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 31-07-2025 Customer Team Leader Location: 1 Bence Court, Archers Gate; Archers Way, Amesbury, SP4 7XP Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will also include working in our in-store bakery Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 31-07-2025 Customer Team Leader Location: 1 Bence Court, Archers Gate; Archers Way, Amesbury, SP4 7XP Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will also include working in our in-store bakery Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 28-07-2025 Customer Team Leader Location: Church Street, Gamlingay, SG19 3JH Pay: £13.65 per hour Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: 2pm - 10pm two evenings per week with occasional 6am - 2pm shift, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 28-07-2025 Customer Team Leader Location: Church Street, Gamlingay, SG19 3JH Pay: £13.65 per hour Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: 2pm - 10pm two evenings per week with occasional 6am - 2pm shift, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
