Partner Manager / Account Manager, SaaS Cloud

Job Title: Partner / Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales,

Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner / Account Manager.

The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities, and shaping the long-term partner strategy to support company growth. Key Responsibilities:

Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication.

Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement:

Achieve monthly, quarterly, and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences.

Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business.

Provide accurate partner performance forecasts and reporting to senior stakeholders. Product Knowledge and Expertise:

Maintain up-to-date knowledge of company products and industry developments. Clearly communicate the value of the product portfolio to both partners and internal teams.

Contribute to internal marketing and enablement initiatives related to the partner network.

Mentor and support other colleagues where appropriate. Candidate Requirements:

Bachelor s degree or equivalent experience in a relevant field. Minimum 2 years experience in a partner or account management role.

Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication, and negotiation skills.

Good understanding of sales processes and CRM systems.

Experience within IT, telecommunications, SaaS, or related sectors is desirable. Location:

This role is based in Bracknell, Berkshire. Candidates must be willing to commute to the office regularly, in line with the company s hybrid working policy (3 4 days per week office-based).