ISO Compliance Specialist

Clear Voice have an exciting opportunity to recruit a ISO Compliance Specialist to join our team on a full time, permanent basis. This role is homebased. In return, you will receive a competitive salary of £37,500 per annum.

About us:

?Clear Voice Interpreting Services is a language services provider and award-winning social enterprise that delivers instant telephone interpreting, face to face appointments and written translations to businesses and charities across the UK. We have a wide range of clients and a strong reputation in the asylum and refugee support sector. All of our profits go back to our parent charity Migrant Help to support asylum seekers and victims of trafficking.

The ISO Compliance Specialist role:

Part of the Quality team, the ISO Compliance Specialist is a new and exciting role at Clear Voice. You will will be responsible for overseeing all aspects of Clear Voice s Integrated Management System (IMS) and maintaining compliance with ISO accreditations. This will include conducting internal audits, oversight of risks and opportunities, process and procedure reviews and identifying continuous improvement opportunities.

If you have demonstrable experience working within a quality and compliance function with a keen eye for detail, and are looking for an exciting role that makes a difference, we d love to hear from you!

Key responsibilities of our ISO Compliance Specialist:

• Ensure continuous compliance with ISO accreditations including ISO9001, 45001 & 27001
• Ensure effective management of Clear Voice approved suppliers
• Manage the relationship with relevant third parties including auditors and certification bodies
• Ensure all operational procedures and processes are reviewed and updated
• Promote awareness of ISO compliance throughout the organisation
• Highlighting any relevant changes to legislation that may affect the effective management of the IMS
• Completion of internal audits throughout the organisation
• Highlight and track non-conformances throughout the organisation

The experience and skills you need to become our ISO Compliance Specialist:

• Experience of compliance management systems
• Understanding of ISO accreditations, specifically ISO9001, 45001 & 27001
• Ability to explain compliance matters to colleagues at all levels of the organisation
• Root cause identification
• Demonstrable experience of conducting compliance audits

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:

• Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

These are some of the benefits we offer:

• Our working week is 35 hours per week offering flexibility and work life balance
• Enhanced family friendly provisions
• Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
• Option to buy or sell up to 5 days of annual leave
• Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
• Wellbeing support.
• Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 8 August 2025

If you are interested in becoming our new ISO Compliance Specialist, please click 'APPLY' today. We look forward to hearing from you!