About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Jul 27, 2025
Full time
About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Data Platform Engineer at JPMorgan Chase within the Accelerator business, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Technologies we use: Java, Kotlin, Kubernetes, Apache Kafka, GCP, BigQuery, Spark While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities: Build infrastructure to support financial products at scale. Setting up the data platform to complement the application platform which will provide modern data services for the applications running on it (ingestion, querying, governance, etc.). Use open source products whenever we can, and roll our own solutions when that makes sense. Help teams to identify their data needs and help them to leverage the platform in the best possible way. Be a point of contact for all other teams also on regulatory/control aspects of data as we tailor our solutions to accommodate those. Required qualifications, capabilities and skills: Formal training or certification on problem-solving concepts and proficient applied experience Being a problem solver: you can independently analyze a problem and come up with options on how to solve it. Flexibility regarding tools and languages: for example you have to be open to debug an SSO issue one day in a python service and dig into some Java/Kotlin out-of-memory issue the other day (of course we take into account your expertise and you will have team members to help you out!). Knowledge of data structures. Experience with either Kubernetes or Docker. Preferred qualifications, capabilities and skills: Experience with at least one cloud platform. Experience with message brokers (Kafka, RabbitMQ, Pulsar etc.). Preferably experience in setting up data platforms, setting standards - not just pipelines. Preferably experience in a distributed data processing environment/framework (e.g. Spark or Flink). About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 27, 2025
Full time
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Data Platform Engineer at JPMorgan Chase within the Accelerator business, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Technologies we use: Java, Kotlin, Kubernetes, Apache Kafka, GCP, BigQuery, Spark While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities: Build infrastructure to support financial products at scale. Setting up the data platform to complement the application platform which will provide modern data services for the applications running on it (ingestion, querying, governance, etc.). Use open source products whenever we can, and roll our own solutions when that makes sense. Help teams to identify their data needs and help them to leverage the platform in the best possible way. Be a point of contact for all other teams also on regulatory/control aspects of data as we tailor our solutions to accommodate those. Required qualifications, capabilities and skills: Formal training or certification on problem-solving concepts and proficient applied experience Being a problem solver: you can independently analyze a problem and come up with options on how to solve it. Flexibility regarding tools and languages: for example you have to be open to debug an SSO issue one day in a python service and dig into some Java/Kotlin out-of-memory issue the other day (of course we take into account your expertise and you will have team members to help you out!). Knowledge of data structures. Experience with either Kubernetes or Docker. Preferred qualifications, capabilities and skills: Experience with at least one cloud platform. Experience with message brokers (Kafka, RabbitMQ, Pulsar etc.). Preferably experience in setting up data platforms, setting standards - not just pipelines. Preferably experience in a distributed data processing environment/framework (e.g. Spark or Flink). About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Internal Sales Executive B2B Distribution Weybridge, Surrey Up to £41,000 Bonus Excellent Benefits Monday Friday, 9am 5:30pm Are you a proactive, target-driven sales professional looking to join a well-established leader in the distribution space? Do you enjoy developing customer relationships, growing accounts, and being part of a supportive, high-performing team? We re recruiting for an Internal Sales Executive to join a dynamic and friendly team in Weybridge. This is a great opportunity to work for a UK market leader in distribution, supplying high-quality products used across diverse sectors such as shopfitting, signage, interiors, POS, exhibitions, and more. What You ll Be Doing Managing and developing a portfolio of accounts while identifying new business opportunities Achieving set sales targets (volume, value, and margin) in your designated area Handling inbound customer enquiries and providing expert advice and quotations Using our CRM system and cut-to-size software to optimise pricing and quoting Collaborating with internal teams to ensure a seamless order and delivery process Supporting stock purchasing activity to meet demand and stock turn targets Attending regular team meetings and contributing to continuous improvement What We re Looking For A proven track record in B2B internal sales , account management, or business development Strong communication skills clear, professional, and confident over phone and email Organised and able to manage your own workload effectively Comfortable working with numbers, CRM systems, and pricing tools Self-motivated, positive attitude, and a strong team player What s in It for You? Competitive base salary up to £41,000 Bonus scheme linked to performance Private healthcare and pension scheme Long-term career development in a well-established, growing business A supportive team and collaborative culture About the Company This is a trusted name in the UK distribution sector, known for product quality, innovation, and outstanding customer service. Their products are widely used in everything from furniture design to exhibitions and street furniture. With a reputation as an employer of choice, they offer real career prospects and a stable, rewarding work environment. Apply Now If you re ready to take the next step in your sales career and meet the criteria, apply today with your CV. We look forward to hearing from you!
Jul 27, 2025
Full time
Internal Sales Executive B2B Distribution Weybridge, Surrey Up to £41,000 Bonus Excellent Benefits Monday Friday, 9am 5:30pm Are you a proactive, target-driven sales professional looking to join a well-established leader in the distribution space? Do you enjoy developing customer relationships, growing accounts, and being part of a supportive, high-performing team? We re recruiting for an Internal Sales Executive to join a dynamic and friendly team in Weybridge. This is a great opportunity to work for a UK market leader in distribution, supplying high-quality products used across diverse sectors such as shopfitting, signage, interiors, POS, exhibitions, and more. What You ll Be Doing Managing and developing a portfolio of accounts while identifying new business opportunities Achieving set sales targets (volume, value, and margin) in your designated area Handling inbound customer enquiries and providing expert advice and quotations Using our CRM system and cut-to-size software to optimise pricing and quoting Collaborating with internal teams to ensure a seamless order and delivery process Supporting stock purchasing activity to meet demand and stock turn targets Attending regular team meetings and contributing to continuous improvement What We re Looking For A proven track record in B2B internal sales , account management, or business development Strong communication skills clear, professional, and confident over phone and email Organised and able to manage your own workload effectively Comfortable working with numbers, CRM systems, and pricing tools Self-motivated, positive attitude, and a strong team player What s in It for You? Competitive base salary up to £41,000 Bonus scheme linked to performance Private healthcare and pension scheme Long-term career development in a well-established, growing business A supportive team and collaborative culture About the Company This is a trusted name in the UK distribution sector, known for product quality, innovation, and outstanding customer service. Their products are widely used in everything from furniture design to exhibitions and street furniture. With a reputation as an employer of choice, they offer real career prospects and a stable, rewarding work environment. Apply Now If you re ready to take the next step in your sales career and meet the criteria, apply today with your CV. We look forward to hearing from you!
A global investment management firm is hiring for a Head of CRM Platform in a newly created role in the business. This role reports into the Head of Business Management and is responsible for managing and developing the firm's global CRM strategy following the launch of the global Salesforce platform. Key responsibilities: Work with all business areas to define and agree the CRM platform (Salesforce) strategy Provide vision, leadership and advance the business and user requirements Maintain relationships with senior management in all business areas Develop annual budgets and plans for the support and development of the CRM Platform Manage a global team of CRM specialists Our client is looking for a candidate with experience in supporting the Distribution (Sales, Client Relations and Marketing) business and driving a CRM strategy throughout the firm. Project management skills and a customer centric approach are ideal. Extensive knowledge of Salesforce and in-house investment management experience are essential for this role.
Jul 27, 2025
Full time
A global investment management firm is hiring for a Head of CRM Platform in a newly created role in the business. This role reports into the Head of Business Management and is responsible for managing and developing the firm's global CRM strategy following the launch of the global Salesforce platform. Key responsibilities: Work with all business areas to define and agree the CRM platform (Salesforce) strategy Provide vision, leadership and advance the business and user requirements Maintain relationships with senior management in all business areas Develop annual budgets and plans for the support and development of the CRM Platform Manage a global team of CRM specialists Our client is looking for a candidate with experience in supporting the Distribution (Sales, Client Relations and Marketing) business and driving a CRM strategy throughout the firm. Project management skills and a customer centric approach are ideal. Extensive knowledge of Salesforce and in-house investment management experience are essential for this role.
Sales Office Manager Location: Wrexham, North Wales (commutable from Chester, Shrewsbury, Oswestry, Buckley, Mold, Saltney, and nearby areas) Contract: Full-Time, Onsite (5 days/week) Salary: £35,000 - £40,000 pa + commission Trek Recruitment is excited to partner with a leading Wrexham-based manufacturer to recruit a dynamic Sales Office Manager for their team. We are looking for a solid office/inside sales/telesales manager, someone who displays a strong understanding of KPIs, call rates, CRM, conversion analysis, sales reporting, and telephone-based sales coaching experience. THE ROLE We see this role as an integral part of the overall sales approach, requiring a hands-on team manager who is more salesy / sales minded and has good experience managing an internal or customer services team, developing the team with structure. This is not an operations manager role but a pivotal position focused on driving sales performance and team growth. You will lead a team of 6 (2 Customer Service Advisors, 4 Internal Sales staff) to achieve sales targets and elevate customer satisfaction. Develop and implement strategies to hit sales and margin targets. Lead internal sales operations with a focus on telephone-based sales coaching. Manage and grow relationships with an established client roster. Use CRM systems (HubSpot preferred) to maintain accurate records and track performance. Analyse call rates, conversion data, and KPIs to drive performance improvements. Provide weekly/monthly sales reports to monitor progress and inform strategy. Deliver exceptional customer service across all communication channels. Conduct regular team performance reviews, fostering professional growth and team structure. Collaborate with leadership to optimise customer experience processes. Provide expert product and service guidance to clients. YOU Proven experience in sales leadership, particularly in inside sales or telesales management. Strong understanding of KPIs, call rates, CRM systems, conversion analysis, and sales reporting. Hands-on experience managing and coaching internal sales or customer service teams with a structured approach. Passion for surpassing sales targets with a customer-first, salesy mindset. Strong proficiency in Microsoft Office and CRM systems (HubSpot a plus). Manufacturing industry experience advantageous but not essential. BENEFITS Holiday allowance increasing with service. Competitive pension contributions. Health cash plan and Employee Assistance Program. Wellbeing and financial education support. Salary sacrifice schemes. Professional growth as a core focus.
Jul 27, 2025
Full time
Sales Office Manager Location: Wrexham, North Wales (commutable from Chester, Shrewsbury, Oswestry, Buckley, Mold, Saltney, and nearby areas) Contract: Full-Time, Onsite (5 days/week) Salary: £35,000 - £40,000 pa + commission Trek Recruitment is excited to partner with a leading Wrexham-based manufacturer to recruit a dynamic Sales Office Manager for their team. We are looking for a solid office/inside sales/telesales manager, someone who displays a strong understanding of KPIs, call rates, CRM, conversion analysis, sales reporting, and telephone-based sales coaching experience. THE ROLE We see this role as an integral part of the overall sales approach, requiring a hands-on team manager who is more salesy / sales minded and has good experience managing an internal or customer services team, developing the team with structure. This is not an operations manager role but a pivotal position focused on driving sales performance and team growth. You will lead a team of 6 (2 Customer Service Advisors, 4 Internal Sales staff) to achieve sales targets and elevate customer satisfaction. Develop and implement strategies to hit sales and margin targets. Lead internal sales operations with a focus on telephone-based sales coaching. Manage and grow relationships with an established client roster. Use CRM systems (HubSpot preferred) to maintain accurate records and track performance. Analyse call rates, conversion data, and KPIs to drive performance improvements. Provide weekly/monthly sales reports to monitor progress and inform strategy. Deliver exceptional customer service across all communication channels. Conduct regular team performance reviews, fostering professional growth and team structure. Collaborate with leadership to optimise customer experience processes. Provide expert product and service guidance to clients. YOU Proven experience in sales leadership, particularly in inside sales or telesales management. Strong understanding of KPIs, call rates, CRM systems, conversion analysis, and sales reporting. Hands-on experience managing and coaching internal sales or customer service teams with a structured approach. Passion for surpassing sales targets with a customer-first, salesy mindset. Strong proficiency in Microsoft Office and CRM systems (HubSpot a plus). Manufacturing industry experience advantageous but not essential. BENEFITS Holiday allowance increasing with service. Competitive pension contributions. Health cash plan and Employee Assistance Program. Wellbeing and financial education support. Salary sacrifice schemes. Professional growth as a core focus.
The national salary is £68,967 - £78,842, London salary is £73,115 - £83,585. Your salary will be dependent on your base location Working Pattern Full Time Vacancy Approach External Location National Region National Closing Date 30-Jul-2025 Post Type Permanent Grade 6 Number of jobs available 1 Reserve List 12 Months Job ID 7859 Descriptions & requirements Overview Property Directorate is a customer service organisation that exists to enable our customers to perform to their best. We do this by providing working environments in which our customers want to work, and which support them in delivering their outputs efficiently, and by providing high quality, easy to use services. We manage one of the most diverse and complex estates in Government, hosted in MoJ, including the estates of the Home Office, Prisons, Probation, MoJ HQ and Arm's Length Bodies (ALBs) We provide specialist services including facilities management, health & safety, fire safety and security; technical design expertise and sustainability, our cluster partners are supported by account management teams, and we have business management teams supporting the overall Directorate. Our portfolio consists of properties valued at £8.5bn for the MoJ alone. We work closely with our cluster partners and the Government Property Agency, encouraging healthy collaboration and driving a professional service delivery approach. We continue to deliver new ways of working across the estates cluster - leading on the scale and pace of activity on this for central government - providing more dynamic and flexible workspace while reducing the cost of the estate. Team Overview This is an exciting and challenging role leading an award-winning Technical Standards and Digital team that is vital in the execution of several key MoJ and Government policies that will have a major effect on the Prison sector. This role sits within the Prison Infrastructure and Technical Standards Division and will be a key member of the Senior Leadership Team (SLT) of this division and will be responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. The role will help shape the direction of the estate for the foreseeable future through the leadership of the teams responsible for Technical Specifications and Design Guides. The Technical Services & Design Lead is responsible for managing and developing the technical specifications and design guides for both Custodial facilities and a proportion of Home Office facilities. The individual will also play a key role in the transition of the new ISO19650 BIM requirements into current and future programmes and will assist in implementing the MoJ's MMC strategy alongside the Head of BIM & MMC role. As such, this will be a greatly rewarding and challenging post for a high calibre individual who is well organised, flexible, and able to work to tight deadlines with experience of leading teams to implement fundamental change and improvement. The role will require senior management engagement (including to Ministers), liaising with other government departments to develop a suite of fit for purpose and forward-thinking design guides, and will foster innovation, share lessons learned, and promoting technical standards internally and externally to move the construction industry forwards. Your input will be integral to drive forward the leading role MoJ has played across Government in terms of Digital, MMC and Platform approaches. This is excellent opportunity to balance your senior management skills with your technical expertise. Job Description, Duties and Responsibilities - We are looking for a talented individual to lead this team and use their knowledge, experience and drive to implement and embed existing strategies, whilst continuing to develop and improve technical specifications and design guides for the future. Responsibilities will include the following: Specifications & Design Guides Ensuring that design standards, specifications and guides are compliant with legislation, fit for purpose and provide value for money. Continue to rationalise specifications and seek avenues to harmonise across the MoJ's assets and wider Government Departments. Develop systems and products that meeting MoJ's needs, such as Net Zero, reducing reoffending and providing safer, compliant environments. Support the project teams in all design matters where specialist advice is needed to overcome challenges or uncertainty. Chair the MoJ Standards Governance Board, seeking stakeholders' agreement to all changes. Consider and make decisions on all Value Engineering that relates to technical specifications and consider all non-compliance requests through a derogation process. Support both new and existing suppliers understanding of MoJ's requirements and where applicable oversee the product testing procedure and product acceptance criteria. Team Management Responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. General management of the technical team, providing clear direction and focus to a busy team, visibly championing the changes which deliver greater efficiencies. Continue to improve processes and develop strategies to implement on projects at differing stages. Promote & support wellbeing and personal development in a team spread nationally. Seek funding and develop the required business cases and justifications for projects or specific work tasks. Leadership is a critical element of this role, as is the ability to prioritise and manage a workload, analyse complex information, present recommendations and make effective decisions. Skills and Experience You should be able to work with minimum supervision, taking responsibility and accountability for outcomes. Experience of tackling problems and finding suitable solutions for end customer requirements. Experience of effectively working through a diverse range of stakeholders, to achieve successful outcomes. You should have experience of delivering projects to a standard control framework process. Leading a varied and senior team of professionals to deliver ambitious targets Setting strategy to a 5-year horizon Complex stakeholder management Leading role in complex and high value project/framework procurement processes Risk management and opportunity and benefits realisation Skills: A strong communicator and able to present confidently to a wide range of audiences A strong delivery and commercial focus with understanding of potential cost reduction strategies and leveraging purchasing power to drive savings and benefits IT literate Highly Desirable Knowledge of the wider (global) offsite market Knowledge of RIBA stages and experience of construction projects Contract management experience such as PPC 2000, NEC3 forms of contracts and contract remedies. Understating of Project Management techniques and processes Awareness of Government Property Profession Qualifications Undergraduate Degree or equivalent in a related subject (e.g. project management, quantity surveying, design/architectural, building surveyor, engineering, construction or relevant subject matter). Accreditation with an engineering or design/architectural institution Government Property Profession (GPP) Technical Skills The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: Property Professional Expertise A Analytical Decision Making W Technology and Innovation A Behaviours We will assess you against these behaviours during the selection process: Leadership Changing and Improving The Property Directorate offers a flexible working system in many teams. The Directorate is supportive of and encourages flexible working. Non-civil service candidates would typically start on the pay band minimum. Additional Information We can offer you: Annual leave of 25 days rising to 30 days after 5 years, plus bank holidays, 5 days paid volunteering leave. Beneficial working arrangements including flexible working options, hybrid working, as well as part time and job sharing. The Ministry of Justice places significant emphasis on learning and development, offering all employees a minimum of five days of dedicated learning each year. Our Property team has access to a wide range of opportunities, including fully funded vocational programmes, professional accreditation, seminars, conferences, e-learning platforms, and industry-leading training. . click apply for full job details
Jul 27, 2025
Full time
The national salary is £68,967 - £78,842, London salary is £73,115 - £83,585. Your salary will be dependent on your base location Working Pattern Full Time Vacancy Approach External Location National Region National Closing Date 30-Jul-2025 Post Type Permanent Grade 6 Number of jobs available 1 Reserve List 12 Months Job ID 7859 Descriptions & requirements Overview Property Directorate is a customer service organisation that exists to enable our customers to perform to their best. We do this by providing working environments in which our customers want to work, and which support them in delivering their outputs efficiently, and by providing high quality, easy to use services. We manage one of the most diverse and complex estates in Government, hosted in MoJ, including the estates of the Home Office, Prisons, Probation, MoJ HQ and Arm's Length Bodies (ALBs) We provide specialist services including facilities management, health & safety, fire safety and security; technical design expertise and sustainability, our cluster partners are supported by account management teams, and we have business management teams supporting the overall Directorate. Our portfolio consists of properties valued at £8.5bn for the MoJ alone. We work closely with our cluster partners and the Government Property Agency, encouraging healthy collaboration and driving a professional service delivery approach. We continue to deliver new ways of working across the estates cluster - leading on the scale and pace of activity on this for central government - providing more dynamic and flexible workspace while reducing the cost of the estate. Team Overview This is an exciting and challenging role leading an award-winning Technical Standards and Digital team that is vital in the execution of several key MoJ and Government policies that will have a major effect on the Prison sector. This role sits within the Prison Infrastructure and Technical Standards Division and will be a key member of the Senior Leadership Team (SLT) of this division and will be responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. The role will help shape the direction of the estate for the foreseeable future through the leadership of the teams responsible for Technical Specifications and Design Guides. The Technical Services & Design Lead is responsible for managing and developing the technical specifications and design guides for both Custodial facilities and a proportion of Home Office facilities. The individual will also play a key role in the transition of the new ISO19650 BIM requirements into current and future programmes and will assist in implementing the MoJ's MMC strategy alongside the Head of BIM & MMC role. As such, this will be a greatly rewarding and challenging post for a high calibre individual who is well organised, flexible, and able to work to tight deadlines with experience of leading teams to implement fundamental change and improvement. The role will require senior management engagement (including to Ministers), liaising with other government departments to develop a suite of fit for purpose and forward-thinking design guides, and will foster innovation, share lessons learned, and promoting technical standards internally and externally to move the construction industry forwards. Your input will be integral to drive forward the leading role MoJ has played across Government in terms of Digital, MMC and Platform approaches. This is excellent opportunity to balance your senior management skills with your technical expertise. Job Description, Duties and Responsibilities - We are looking for a talented individual to lead this team and use their knowledge, experience and drive to implement and embed existing strategies, whilst continuing to develop and improve technical specifications and design guides for the future. Responsibilities will include the following: Specifications & Design Guides Ensuring that design standards, specifications and guides are compliant with legislation, fit for purpose and provide value for money. Continue to rationalise specifications and seek avenues to harmonise across the MoJ's assets and wider Government Departments. Develop systems and products that meeting MoJ's needs, such as Net Zero, reducing reoffending and providing safer, compliant environments. Support the project teams in all design matters where specialist advice is needed to overcome challenges or uncertainty. Chair the MoJ Standards Governance Board, seeking stakeholders' agreement to all changes. Consider and make decisions on all Value Engineering that relates to technical specifications and consider all non-compliance requests through a derogation process. Support both new and existing suppliers understanding of MoJ's requirements and where applicable oversee the product testing procedure and product acceptance criteria. Team Management Responsible for the overall leadership and management of the Technical Standards and Digital team which includes the BIM and MMC team. General management of the technical team, providing clear direction and focus to a busy team, visibly championing the changes which deliver greater efficiencies. Continue to improve processes and develop strategies to implement on projects at differing stages. Promote & support wellbeing and personal development in a team spread nationally. Seek funding and develop the required business cases and justifications for projects or specific work tasks. Leadership is a critical element of this role, as is the ability to prioritise and manage a workload, analyse complex information, present recommendations and make effective decisions. Skills and Experience You should be able to work with minimum supervision, taking responsibility and accountability for outcomes. Experience of tackling problems and finding suitable solutions for end customer requirements. Experience of effectively working through a diverse range of stakeholders, to achieve successful outcomes. You should have experience of delivering projects to a standard control framework process. Leading a varied and senior team of professionals to deliver ambitious targets Setting strategy to a 5-year horizon Complex stakeholder management Leading role in complex and high value project/framework procurement processes Risk management and opportunity and benefits realisation Skills: A strong communicator and able to present confidently to a wide range of audiences A strong delivery and commercial focus with understanding of potential cost reduction strategies and leveraging purchasing power to drive savings and benefits IT literate Highly Desirable Knowledge of the wider (global) offsite market Knowledge of RIBA stages and experience of construction projects Contract management experience such as PPC 2000, NEC3 forms of contracts and contract remedies. Understating of Project Management techniques and processes Awareness of Government Property Profession Qualifications Undergraduate Degree or equivalent in a related subject (e.g. project management, quantity surveying, design/architectural, building surveyor, engineering, construction or relevant subject matter). Accreditation with an engineering or design/architectural institution Government Property Profession (GPP) Technical Skills The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: Property Professional Expertise A Analytical Decision Making W Technology and Innovation A Behaviours We will assess you against these behaviours during the selection process: Leadership Changing and Improving The Property Directorate offers a flexible working system in many teams. The Directorate is supportive of and encourages flexible working. Non-civil service candidates would typically start on the pay band minimum. Additional Information We can offer you: Annual leave of 25 days rising to 30 days after 5 years, plus bank holidays, 5 days paid volunteering leave. Beneficial working arrangements including flexible working options, hybrid working, as well as part time and job sharing. The Ministry of Justice places significant emphasis on learning and development, offering all employees a minimum of five days of dedicated learning each year. Our Property team has access to a wide range of opportunities, including fully funded vocational programmes, professional accreditation, seminars, conferences, e-learning platforms, and industry-leading training. . click apply for full job details
Roles & Responsibilities: Are you an experienced Project manager with a strong commercial mind? As Project manager, you will be working with a range of CE or Beauty clients and taking the lead on projects from cradle to grave. You will join a business unit and eventually lead a department within that unit containing a team of operational staff delivering projects across the UK and Europe. The role: Take charge of multiple projects, managing your own client relationships Work closely with all departments and Directors to build and develop client relationships. . Manage the outsourcing of projects with external manufacturers Be the main point of contact for clients, answering all queries and managing their expectations. Deliver projects on time through careful planning,CPA's, forecasting and quoting. Lead projects from start to finish including initial brief and installation. Work with team within the business including production to bring projects to life, as well as any external partners. Cover key projects in the UK and Internationally Oversee and take ownership of all details across projects you are responsible for Support and train junior team members Ability to estimate own projects Work with the Senior team to add and contribute to the business future success. Knowledge & Skills Required: Strong experience and background within retail displays A proven background within project management Understanding of various materials used across different POS Display projects. Great commercial acumen and business savvy. Excellent communication and organisation skills. A leader able to pass on knowledge and develop colleagues Outstanding people management and customer relationship management A background in manufacturing would be a plus
Jul 27, 2025
Full time
Roles & Responsibilities: Are you an experienced Project manager with a strong commercial mind? As Project manager, you will be working with a range of CE or Beauty clients and taking the lead on projects from cradle to grave. You will join a business unit and eventually lead a department within that unit containing a team of operational staff delivering projects across the UK and Europe. The role: Take charge of multiple projects, managing your own client relationships Work closely with all departments and Directors to build and develop client relationships. . Manage the outsourcing of projects with external manufacturers Be the main point of contact for clients, answering all queries and managing their expectations. Deliver projects on time through careful planning,CPA's, forecasting and quoting. Lead projects from start to finish including initial brief and installation. Work with team within the business including production to bring projects to life, as well as any external partners. Cover key projects in the UK and Internationally Oversee and take ownership of all details across projects you are responsible for Support and train junior team members Ability to estimate own projects Work with the Senior team to add and contribute to the business future success. Knowledge & Skills Required: Strong experience and background within retail displays A proven background within project management Understanding of various materials used across different POS Display projects. Great commercial acumen and business savvy. Excellent communication and organisation skills. A leader able to pass on knowledge and develop colleagues Outstanding people management and customer relationship management A background in manufacturing would be a plus
Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, Wimbledon High Street, we're looking for an energetic Store Manager to oversee both our Entertainer store and a remote Tesco concession space - bringing smiles to customers and inspiring brilliant toy shop teams every day. If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we'd love to hear from you! Entertainer Store Location: Wimbledon Piazza Market,29 The Broadway, London SW19 1PS Tesco Store Location: New Malden Extra Salary:£33,700 plus, fantastic benefitsand a quarterly Tesco concession premium Hours: 42.5 hours per week across 5 days with every Sunday off What You'll Be Doing: Lead multiple teams across separate locations, driving sales and delivering top-notch service. Be a brand ambassador, building strong relationships with Entertainer and Tesco teams. Use your commercial acumen to analyse trade reports and optimise trading space. Manage daily operations - from merchandising to stock management - ensuring everything is on point and on time. Motivate and develop your teams through positive leadership and hands-on coaching. Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service. Champion health and safety, shrinkage prevention, and store security. Recruit, induct, and train new team members, helping everyone reach their full potential. How We'll Reward You: We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including: Quarterly Tesco concession bonus,a thank you for your extra effort and commitment. Flexible access to your pay via MyView PayNow Retail Trust benefits, including a Virtual GP. Birthday Leave plus 33 days holiday. Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you. Pension salary sacrifice to help you plan for the future. Life Cover for added peace of mind. Generous toy discount. Enhanced maternity & paternity pay. High Street & leisure discounts. Cycle to Work Scheme for a healthier commute. Annual Bonus Scheme to reward your success. What We're Looking For: Proven retail management experience in a fast-paced, customer-focused, dynamic environment. A natural leader with experience of managing, developing, and motivating teams. Confidence in remote team management. Excellent communication and organisation skills. Experience in analysing reports and making quick, commercial decisions. Familiarity with Microsoft Office and Teams. A UK driving license is preferred. Why Join Us? Work in a fun, fast-moving environment where no two days are the same. Be part of a supportive, enthusiastic team. Unlock your potential with ongoing training and development. Enjoy a career where you're valued, supported, and rewarded - every step of the way. Over 40 Years of Selling Toys! The Entertainer is the UK's largest independent toy retailer, with over 165 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre! Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA. As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we've been committed to offering quality, choice, and value to our customers. We've also expanded our reach by partnering with Tesco, Matalan, Marks & Spencer, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers. The Entertainer has big ambitions for growth, and we'd love for you to join us on our exciting adventure! We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
Jul 27, 2025
Full time
Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, Wimbledon High Street, we're looking for an energetic Store Manager to oversee both our Entertainer store and a remote Tesco concession space - bringing smiles to customers and inspiring brilliant toy shop teams every day. If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we'd love to hear from you! Entertainer Store Location: Wimbledon Piazza Market,29 The Broadway, London SW19 1PS Tesco Store Location: New Malden Extra Salary:£33,700 plus, fantastic benefitsand a quarterly Tesco concession premium Hours: 42.5 hours per week across 5 days with every Sunday off What You'll Be Doing: Lead multiple teams across separate locations, driving sales and delivering top-notch service. Be a brand ambassador, building strong relationships with Entertainer and Tesco teams. Use your commercial acumen to analyse trade reports and optimise trading space. Manage daily operations - from merchandising to stock management - ensuring everything is on point and on time. Motivate and develop your teams through positive leadership and hands-on coaching. Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service. Champion health and safety, shrinkage prevention, and store security. Recruit, induct, and train new team members, helping everyone reach their full potential. How We'll Reward You: We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including: Quarterly Tesco concession bonus,a thank you for your extra effort and commitment. Flexible access to your pay via MyView PayNow Retail Trust benefits, including a Virtual GP. Birthday Leave plus 33 days holiday. Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you. Pension salary sacrifice to help you plan for the future. Life Cover for added peace of mind. Generous toy discount. Enhanced maternity & paternity pay. High Street & leisure discounts. Cycle to Work Scheme for a healthier commute. Annual Bonus Scheme to reward your success. What We're Looking For: Proven retail management experience in a fast-paced, customer-focused, dynamic environment. A natural leader with experience of managing, developing, and motivating teams. Confidence in remote team management. Excellent communication and organisation skills. Experience in analysing reports and making quick, commercial decisions. Familiarity with Microsoft Office and Teams. A UK driving license is preferred. Why Join Us? Work in a fun, fast-moving environment where no two days are the same. Be part of a supportive, enthusiastic team. Unlock your potential with ongoing training and development. Enjoy a career where you're valued, supported, and rewarded - every step of the way. Over 40 Years of Selling Toys! The Entertainer is the UK's largest independent toy retailer, with over 165 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre! Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA. As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we've been committed to offering quality, choice, and value to our customers. We've also expanded our reach by partnering with Tesco, Matalan, Marks & Spencer, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers. The Entertainer has big ambitions for growth, and we'd love for you to join us on our exciting adventure! We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
Join Nordcloud and be part of the European cloud revolution. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Currently, we are looking for an Azure Cloud Architect to join our team in the UK. (This role can be based in either London or Manchester) Your Role: Lead and contribute to customer projects including cloud migrations, infrastructure builds, and audits. Design and implement scalable, secure Azure environments using best practices. Stay hands-on with engineering tasks-building CI/CD pipelines, writing scripts, and automating infrastructure. Provide architectural guidance and collaborate with technical teams throughout the project lifecycle. Support pre-sales efforts and contribute to customer proposals with technical insight. What You Bring: Strong background in software engineering with hands-on experience in cloud-native development. Proven expertise in Azure architecture and cloud solution design. Proficiency in DevOps tools , CI/CD, and scripting (Python, PowerShell, Bash). Solid understanding of networking, security, virtualization , and cloud infrastructure. Experience leading teams and engaging with customers in both delivery and pre-sales contexts. We encourage you to apply , even if you don't meet all of the requirements. We value your growth potential and enthusiasm! What we offer: Individual training budget and exam fees for certifications Flexible working hours and hybrid working model Laptop and equipment of your choice Local package such as up to 7% matched pension contributions, extensive private health care, Bupa dental plan, and a seasonal ticket loan, enhanced maternity and parental leave, gym expense or well-being monthly and mobile phone allowance Please read our Recruitment Privacy Policy before applying. All applicants must have the right to work in the UK. About Nordcloud Nordcloud is a European leader in cloud implementation, application development, managed services and training. It's a recognised cloud-native pioneer with a proven track record helping organisations leverage public cloud in a way that balances quick wins, immediate savings and sustainable value. Nordcloud is triple-certified across Amazon Web Services, Microsoft Azure and Google Cloud Platform - with 10 European hubs, over 1,300 employees and has delivered over 1,000 successful cloud projects for companies ranging from midsize to large corporates. Our clients benefit from multi-cloud expertise that guides best practices, preempts pitfalls, provides essential technical support and steers teams through cultural change. From strategy planning to application management, we take our customers through the whole cloud journey to drive real business outcomes from cloud technology. Learn more at Nordcloud values diversity and is dedicated to providing equal opportunities for all candidates and employees.
Jul 27, 2025
Full time
Join Nordcloud and be part of the European cloud revolution. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Currently, we are looking for an Azure Cloud Architect to join our team in the UK. (This role can be based in either London or Manchester) Your Role: Lead and contribute to customer projects including cloud migrations, infrastructure builds, and audits. Design and implement scalable, secure Azure environments using best practices. Stay hands-on with engineering tasks-building CI/CD pipelines, writing scripts, and automating infrastructure. Provide architectural guidance and collaborate with technical teams throughout the project lifecycle. Support pre-sales efforts and contribute to customer proposals with technical insight. What You Bring: Strong background in software engineering with hands-on experience in cloud-native development. Proven expertise in Azure architecture and cloud solution design. Proficiency in DevOps tools , CI/CD, and scripting (Python, PowerShell, Bash). Solid understanding of networking, security, virtualization , and cloud infrastructure. Experience leading teams and engaging with customers in both delivery and pre-sales contexts. We encourage you to apply , even if you don't meet all of the requirements. We value your growth potential and enthusiasm! What we offer: Individual training budget and exam fees for certifications Flexible working hours and hybrid working model Laptop and equipment of your choice Local package such as up to 7% matched pension contributions, extensive private health care, Bupa dental plan, and a seasonal ticket loan, enhanced maternity and parental leave, gym expense or well-being monthly and mobile phone allowance Please read our Recruitment Privacy Policy before applying. All applicants must have the right to work in the UK. About Nordcloud Nordcloud is a European leader in cloud implementation, application development, managed services and training. It's a recognised cloud-native pioneer with a proven track record helping organisations leverage public cloud in a way that balances quick wins, immediate savings and sustainable value. Nordcloud is triple-certified across Amazon Web Services, Microsoft Azure and Google Cloud Platform - with 10 European hubs, over 1,300 employees and has delivered over 1,000 successful cloud projects for companies ranging from midsize to large corporates. Our clients benefit from multi-cloud expertise that guides best practices, preempts pitfalls, provides essential technical support and steers teams through cultural change. From strategy planning to application management, we take our customers through the whole cloud journey to drive real business outcomes from cloud technology. Learn more at Nordcloud values diversity and is dedicated to providing equal opportunities for all candidates and employees.
time left to apply End Date: July 30, 2025 (30+ days left to apply) job requisition id R Harris Health Alliance, a Harris Computer company, are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader who is passionate about delivering great customer experiences. You'll be a problem-solver and team-builder, capable of juggling priorities while staying calm under pressure. We embrace a set of values that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement. We value leadership as much as technical understanding - you don't need to know every detail of the underlying systems, but you do need to be comfortable working with technical teams and helping your team succeed. At times you may need to attend a customer's premises, it is highly desirable that you are able and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven improvements A customer-focused mindset with a commitment to service excellence Confidence managing multiple priorities in a dynamic and fast-paced environment A good working knowledge of Microsoft Office tools (Outlook, Excel, Word) Whilst not essential, experience or familiarity with the following would be beneficial also: Familiarity with SQL and common database platforms (e.g., Oracle, SQL Server, PostgreSQL) Experience working in a regulated or quality-assured environment Understanding of cloud platforms (e.g., Microsoft Azure) or web-based infrastructure Understanding of NHS or UK Government systems and standards Experience in Electronic Patient Record systems is highly desirable About Us Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector providing software to clients worldwide. Harris Health Alliance is part of Harris Computer group, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. Harris' strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world's most active acquirers of software businesses. At Harris, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed. Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Jul 27, 2025
Full time
time left to apply End Date: July 30, 2025 (30+ days left to apply) job requisition id R Harris Health Alliance, a Harris Computer company, are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader who is passionate about delivering great customer experiences. You'll be a problem-solver and team-builder, capable of juggling priorities while staying calm under pressure. We embrace a set of values that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement. We value leadership as much as technical understanding - you don't need to know every detail of the underlying systems, but you do need to be comfortable working with technical teams and helping your team succeed. At times you may need to attend a customer's premises, it is highly desirable that you are able and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven improvements A customer-focused mindset with a commitment to service excellence Confidence managing multiple priorities in a dynamic and fast-paced environment A good working knowledge of Microsoft Office tools (Outlook, Excel, Word) Whilst not essential, experience or familiarity with the following would be beneficial also: Familiarity with SQL and common database platforms (e.g., Oracle, SQL Server, PostgreSQL) Experience working in a regulated or quality-assured environment Understanding of cloud platforms (e.g., Microsoft Azure) or web-based infrastructure Understanding of NHS or UK Government systems and standards Experience in Electronic Patient Record systems is highly desirable About Us Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector providing software to clients worldwide. Harris Health Alliance is part of Harris Computer group, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. Harris' strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world's most active acquirers of software businesses. At Harris, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed. Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Role: Subway Assistant Manager Location: High Peak, SK23 0RB Job Type: Full-Time Hours Available / Permanent Hourly Rate: £13.10 Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: Join Subway as an Assistant Manager and embrace a role where you'll drive daily operations, lead a dynamic team, and deliver exceptional customer experiences. In this role, you will run the store in the manager's absence, ensuring it achieves sales and profitability goals. You will be a hands-on leader supporting with food preparation, customer service, and maintaining a clean environment. If you are excited about creating a welcoming atmosphere, inspiring a high energy team, and uphold Subways exceptional standards, this is your chance to make a real difference. What you'll do: Ensure the store operates smoothly, taking full responsibility during the Store Manager's absence or leave, and prioritising customer excellence. Greet customers warmly, create a welcoming environment and assist with inquiries, product information, and purchasing decisions to maintain positive and consistent high-quality service. Identify and nurture growth opportunities within the team, encouraging internal promotions and skill-building. Manage inventory and stock control to ensure shelves are well-stocked, visually appealing, and aligned with customer needs, while maintaining optimal inventory levels to meet demand and minimise waste. Lead by example in upholding Health & Safety, Food Safety, and hygiene standards, ensuring the entire team adheres to policies that guarantee a safe, enjoyable experience for customers and staff alike. Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Subway vision in both customer interactions and internal processes. If you're a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact! What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala Flexible working Employee Assistance program Mental wellbeing and support Financial wellbeing Life coaching Legal Assistance Life insurance Retail Discounts Learning & Development Opportunities Pension Scheme What we are looking for: Proven leadership experience in a managerial role, preferably in a retail or hospitality environment Flexibility to work various shifts, including weekends and holidays Proven ability to lead, motivate, and inspire others to cultivate a positive and inclusive environment. Collaborates seamlessly with the Store Manager to achieve store goals and consistently deliver exceptional customer service. Be a part of it: At EG On the Move, we're excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you'll have the opportunity to learn and inspire. Power your career and be part of something transformational! To apply please email a copy of your CV to with the reference 'Subway Assistant Manager - Fickle Mermaid - 111978' INDMAN
Jul 27, 2025
Full time
Role: Subway Assistant Manager Location: High Peak, SK23 0RB Job Type: Full-Time Hours Available / Permanent Hourly Rate: £13.10 Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: Join Subway as an Assistant Manager and embrace a role where you'll drive daily operations, lead a dynamic team, and deliver exceptional customer experiences. In this role, you will run the store in the manager's absence, ensuring it achieves sales and profitability goals. You will be a hands-on leader supporting with food preparation, customer service, and maintaining a clean environment. If you are excited about creating a welcoming atmosphere, inspiring a high energy team, and uphold Subways exceptional standards, this is your chance to make a real difference. What you'll do: Ensure the store operates smoothly, taking full responsibility during the Store Manager's absence or leave, and prioritising customer excellence. Greet customers warmly, create a welcoming environment and assist with inquiries, product information, and purchasing decisions to maintain positive and consistent high-quality service. Identify and nurture growth opportunities within the team, encouraging internal promotions and skill-building. Manage inventory and stock control to ensure shelves are well-stocked, visually appealing, and aligned with customer needs, while maintaining optimal inventory levels to meet demand and minimise waste. Lead by example in upholding Health & Safety, Food Safety, and hygiene standards, ensuring the entire team adheres to policies that guarantee a safe, enjoyable experience for customers and staff alike. Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Subway vision in both customer interactions and internal processes. If you're a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact! What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala Flexible working Employee Assistance program Mental wellbeing and support Financial wellbeing Life coaching Legal Assistance Life insurance Retail Discounts Learning & Development Opportunities Pension Scheme What we are looking for: Proven leadership experience in a managerial role, preferably in a retail or hospitality environment Flexibility to work various shifts, including weekends and holidays Proven ability to lead, motivate, and inspire others to cultivate a positive and inclusive environment. Collaborates seamlessly with the Store Manager to achieve store goals and consistently deliver exceptional customer service. Be a part of it: At EG On the Move, we're excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you'll have the opportunity to learn and inspire. Power your career and be part of something transformational! To apply please email a copy of your CV to with the reference 'Subway Assistant Manager - Fickle Mermaid - 111978' INDMAN
JOB TITLE:Solutions Architect SALARY: £90,440 - £106,400 LOCATION(S):Manchester HOURS:Full-time - 35 hours per week WORKING PATTERN:Our work style is hybrid, which means spending at least two days per week or 40% of your time in our Manchester office (this is non-negotiable). About this opportunity An exciting opportunity has arisen for a Solutions Architect to design, develop and enhance the bank's telephony channel. In this role, you'll be essential in creating and delivering the development ecosystem through DevOps standard methodologies, empowering teams to introduce changes gradually and consistently to customers. You will work in cross-functional environments, collaborating closely with software, quality, and security engineers. Ensuring our products meet the quality and standards our customers expect. We seek a skilled professional with a consistent track record in large-scale implementations and deep technical proficiency to lead our future telephony strategy, including the use of emerging technologies and closer integration with digital channels. You will provide scalable, modern solutions including incorporating new technologies. The Group comprises multiple Customer Relationship Channels, with Telephony being a key component of our strategy. You will play a critical role in aligning with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider engineering community. Join us as an innovator as we enter the next phase of our transformation journey. We're looking for passionate and curious technology specialists with innovative minds who can leverage our new architecture and support the evolution to a full micro-service application, driving change, improving operational efficiency, and delivering at pace. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Technical Proficiency - Deep expertise in cloud platforms, enterprise software, cybersecurity, and emerging technologies such as AI. Systems Thinking & Architecture - Ability to model complex systems, apply design and implementation patterns, and build scalable, secure, and resilient architectures. Analytical & Problem-Solving - Strong analytical skills to assess business needs, identify gaps, and deliver innovative, data-driven solutions. Secure & Compliant by Design - Embeds security and compliance principles into architecture and development, ensuring alignment with regulatory and risk frameworks. DevOps & Quality Engineering - Practical experience with DevOps or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future trends, drives change initiatives, and shapes technology roadmaps to deliver long-term value. It would be great if you had any of the following Infrastructure as Code & Cloud Engineering - Hands-on experience with tools like Terraform, Chef, Puppet, and Ansible, combined with exposure to cloud platforms such as GCP, AWS, Azure, or ICP/OCP. CI/CD & Deployment Automation - Skilled in building and managing CI/CD pipelines, with experience in day-to-day deployment and release activities to ensure smooth, incremental delivery to production. Containerisation & Platform Engineering - Proficient with container technologies (e.g. Docker), orchestration tools (e.g. Kubernetes), and service mesh frameworks (e.g. Istio), with a strong interest in diverse programming languages and modern engineering practices. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to fostering an inclusive and diverse workplace and believe that diverse perspectives drive innovation and creativity. We're actively seeking to build a team that reflects a wide range of backgrounds, experiences and thinking approaches and would like to encourage applications from under-represented groups from candidates of all ethnicities, cultures and identities, and from candidates that identify as neurodiverse. As a disability-confident employer, we are committed to support you in showcasing your best self; so, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know! We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
Jul 27, 2025
Full time
JOB TITLE:Solutions Architect SALARY: £90,440 - £106,400 LOCATION(S):Manchester HOURS:Full-time - 35 hours per week WORKING PATTERN:Our work style is hybrid, which means spending at least two days per week or 40% of your time in our Manchester office (this is non-negotiable). About this opportunity An exciting opportunity has arisen for a Solutions Architect to design, develop and enhance the bank's telephony channel. In this role, you'll be essential in creating and delivering the development ecosystem through DevOps standard methodologies, empowering teams to introduce changes gradually and consistently to customers. You will work in cross-functional environments, collaborating closely with software, quality, and security engineers. Ensuring our products meet the quality and standards our customers expect. We seek a skilled professional with a consistent track record in large-scale implementations and deep technical proficiency to lead our future telephony strategy, including the use of emerging technologies and closer integration with digital channels. You will provide scalable, modern solutions including incorporating new technologies. The Group comprises multiple Customer Relationship Channels, with Telephony being a key component of our strategy. You will play a critical role in aligning with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider engineering community. Join us as an innovator as we enter the next phase of our transformation journey. We're looking for passionate and curious technology specialists with innovative minds who can leverage our new architecture and support the evolution to a full micro-service application, driving change, improving operational efficiency, and delivering at pace. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Technical Proficiency - Deep expertise in cloud platforms, enterprise software, cybersecurity, and emerging technologies such as AI. Systems Thinking & Architecture - Ability to model complex systems, apply design and implementation patterns, and build scalable, secure, and resilient architectures. Analytical & Problem-Solving - Strong analytical skills to assess business needs, identify gaps, and deliver innovative, data-driven solutions. Secure & Compliant by Design - Embeds security and compliance principles into architecture and development, ensuring alignment with regulatory and risk frameworks. DevOps & Quality Engineering - Practical experience with DevOps or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future trends, drives change initiatives, and shapes technology roadmaps to deliver long-term value. It would be great if you had any of the following Infrastructure as Code & Cloud Engineering - Hands-on experience with tools like Terraform, Chef, Puppet, and Ansible, combined with exposure to cloud platforms such as GCP, AWS, Azure, or ICP/OCP. CI/CD & Deployment Automation - Skilled in building and managing CI/CD pipelines, with experience in day-to-day deployment and release activities to ensure smooth, incremental delivery to production. Containerisation & Platform Engineering - Proficient with container technologies (e.g. Docker), orchestration tools (e.g. Kubernetes), and service mesh frameworks (e.g. Istio), with a strong interest in diverse programming languages and modern engineering practices. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to fostering an inclusive and diverse workplace and believe that diverse perspectives drive innovation and creativity. We're actively seeking to build a team that reflects a wide range of backgrounds, experiences and thinking approaches and would like to encourage applications from under-represented groups from candidates of all ethnicities, cultures and identities, and from candidates that identify as neurodiverse. As a disability-confident employer, we are committed to support you in showcasing your best self; so, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know! We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is on a mission to protect life. As part of that mission, Axon Assistant is helping shape the future of how public safety professionals interact with intelligent systems - delivering real-time translation, contextual policy guidance, and AI-driven support across voice, mobile, and web platforms. Axon Assistant operates in a space where cutting-edge AI, device integrations, and mission-critical reliabilityconverge. As a Staff Software Engineer, you will be a technical leader responsible for solving some of the hardest problems in deploying AI products at scale - spanning LLM orchestration, multi-platform integration, latency-sensitive use cases, and global deployment complexity. The systems you help design will directly impact how officers make decisions in the field, increase situational awareness, and ultimately support life-saving outcomes. This is a role for someone who thrives in high-ambiguity, high-complexity environments and wants to bring structure, clarity, and momentum to deeply technical challenges. You'll play a central role in defining architecture, driving decisions, and ensuring that our most ambitious product can be delivered with rigor, trust, and velocity. What You'll Do Lead technical direction and architecture for key systems powering Axon Assistant across backend, mobile, and edge-device surfaces. Design and build high-performance, fault-tolerant services for AI feature delivery, real-time communication, and intelligent user interaction. Evaluate and integrate LLMs and other AI/ML models for use in production - ensuring safe, performant, and explainable application of language technologies. Own complex decision-making processes, such as model selection vs. deterministic logic , tradeoffs in latency, data retention, cost, and user trust. Work closely with PMs, Applied AI teams, and UX engineers to align technology decisions with user experience and product strategy - helping ensure that assistant-style interactions feel fluid, contextual, and intelligent. Write and review production code (Node.js, Python, or equivalent) and mentor engineers across the team in high-quality engineering practices. Lead cross-functional technical investigations, root cause analyses, and high-risk launches with ownership and clarity. Bring order and forward momentum to ambiguous and evolving requirements - without losing sight of long-term architectural health. What You Bring 10+ years of experience in software engineering, including 3+ years in Staff-level or equivalent roles . Proven experience designing and delivering complex backend systems , ideally in distributed or real-time environments. Hands-on experience building and deploying AI/ML-powered systems , especially with LLMs, NLP services, or multimodal interfaces. Deep understanding of cloud infrastructure , service reliability, and secure system design (AWS, GCP, or Azure). Advanced fluency in at least one backend language such as Node.js , Python , or Go , with a focus on scalable, testable design. Strong architectural thinking and judgment - with the ability to navigate ambiguity and drive consensus. Experience with real-world deployment constraints, including multi-region scaling, privacy compliance, and observability . Ability to influence, mentor, and lead across engineering boundaries without formal authority. Nice to Have Experience building assistant-style interfaces or integrating LLMs in production settings. Background working in regulated domains or high-trust product environments (e.g., public safety, healthcare, financial services). Contributions to open-source AI tooling or relevant community work. Familiarity with on-device compute constraints , edge inference, or hybrid client/cloud architecture. Benefits that benefit you Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Jul 27, 2025
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is on a mission to protect life. As part of that mission, Axon Assistant is helping shape the future of how public safety professionals interact with intelligent systems - delivering real-time translation, contextual policy guidance, and AI-driven support across voice, mobile, and web platforms. Axon Assistant operates in a space where cutting-edge AI, device integrations, and mission-critical reliabilityconverge. As a Staff Software Engineer, you will be a technical leader responsible for solving some of the hardest problems in deploying AI products at scale - spanning LLM orchestration, multi-platform integration, latency-sensitive use cases, and global deployment complexity. The systems you help design will directly impact how officers make decisions in the field, increase situational awareness, and ultimately support life-saving outcomes. This is a role for someone who thrives in high-ambiguity, high-complexity environments and wants to bring structure, clarity, and momentum to deeply technical challenges. You'll play a central role in defining architecture, driving decisions, and ensuring that our most ambitious product can be delivered with rigor, trust, and velocity. What You'll Do Lead technical direction and architecture for key systems powering Axon Assistant across backend, mobile, and edge-device surfaces. Design and build high-performance, fault-tolerant services for AI feature delivery, real-time communication, and intelligent user interaction. Evaluate and integrate LLMs and other AI/ML models for use in production - ensuring safe, performant, and explainable application of language technologies. Own complex decision-making processes, such as model selection vs. deterministic logic , tradeoffs in latency, data retention, cost, and user trust. Work closely with PMs, Applied AI teams, and UX engineers to align technology decisions with user experience and product strategy - helping ensure that assistant-style interactions feel fluid, contextual, and intelligent. Write and review production code (Node.js, Python, or equivalent) and mentor engineers across the team in high-quality engineering practices. Lead cross-functional technical investigations, root cause analyses, and high-risk launches with ownership and clarity. Bring order and forward momentum to ambiguous and evolving requirements - without losing sight of long-term architectural health. What You Bring 10+ years of experience in software engineering, including 3+ years in Staff-level or equivalent roles . Proven experience designing and delivering complex backend systems , ideally in distributed or real-time environments. Hands-on experience building and deploying AI/ML-powered systems , especially with LLMs, NLP services, or multimodal interfaces. Deep understanding of cloud infrastructure , service reliability, and secure system design (AWS, GCP, or Azure). Advanced fluency in at least one backend language such as Node.js , Python , or Go , with a focus on scalable, testable design. Strong architectural thinking and judgment - with the ability to navigate ambiguity and drive consensus. Experience with real-world deployment constraints, including multi-region scaling, privacy compliance, and observability . Ability to influence, mentor, and lead across engineering boundaries without formal authority. Nice to Have Experience building assistant-style interfaces or integrating LLMs in production settings. Background working in regulated domains or high-trust product environments (e.g., public safety, healthcare, financial services). Contributions to open-source AI tooling or relevant community work. Familiarity with on-device compute constraints , edge inference, or hybrid client/cloud architecture. Benefits that benefit you Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Principal Architect - Database Solutions Engineering The Nutanix Database Solutions Engineering team is looking for a seasoned Database Solution Architect to join our team focused on bringing Hybrid and multi-cloud Database-as-a-Service to the enterprise level. The Database Solutions Architect combines deep technical subject matter expertise with a keen understanding of how to address the critical business needs of enterprise customers through Nutanix products and solutions. This role is a high-impact and high-visibility one. As customers continue their hybrid cloud journey, architect-level guidance is critical to their success. The architect must be a highly organized, thorough, and motivated professional who understands the importance of being a strong team player and leader when forging a solution and liaising with customers. A deep technical expertise in traditional and next-generation database technologies-including containerized and cloud-native database workloads is a must. This role is critical to designing scalable, secure, and resilient data architectures that align with our cloud transformation goals and modern application environments. The ideal candidate will lead innovation while ensuring enterprise-grade reliability and performance across diverse deployment models. About the Team Nutanix Database Engineering Solutions team is responsible for development/test of Best Practices and Reference Architecture guides regarding Databases on Nutanix, as well as helping out with pre and post-sales support. We work in a collaborative environment where everyone is encouraged to try new things and come up with new solutions. Within the DB Engineering Solutions team, you'll find no shortage of challenging problems to work on. Your Role Design and implement robust, high-performing, and future-ready database architectures that support operational, transactional, and analytical workloads. Research and assess next-gen database platforms (e.g., vector databases, graph databases, time-series DBs, real-time analytics engines) and recommend adoption paths. Develop data strategies that span on-prem, cloud (AWS, Azure, GCP), and hybrid environments, including serverless and distributed database models. Ensure database solutions comply with data governance, privacy, and security regulations Champion innovation by researching new technologies, database engine updates and any other relevant ecosystem update Develop and maintain enterprise-grade database DR strategies, including backup/recovery plans, replication, failover mechanisms, and cross-region availability. Partner with internal teams, prospects, and customers to expertly design and deploy database workloads on the Nutanix platform, fostering collaboration, technical excellence, and customer success at every stage Collaborate with Nutanix's Engineering by developing and running benchmarks, providing SWOT analysis of the Nutanix Platform in order enhance the Nutanix's offerings Develop robust automation solutions for database provisioning, health monitoring, and lifecycle management to drive operational efficiency, consistency, and scalability. Partner with Nutanix sales teams to support large-scale and strategic opportunities, providing technical expertise and solution alignment to drive customer value and deal success. Provide help to install, support, and maintain Nutanix solutions during strategic Proof of Concept (POC) deployments Be part of a global team of SME's providing help during customer escalations processes Achieve NCX certification within the first year to enhance expertise in customer experience management and establish credibility. What You Will Bring 12+ years' experience in a customer-facing technical role - minimum of 5 years in database architecture, with hands-on experience in both relational and non-relational database systems, such as Oracle, MSSQL, PostgreSQL, MySQL, MongoDB, etc. 8+ years of Relational Database implementation, operations and/or solution deployment experience in a business-critical, high-availability context. Deep expertise in one or more of the following areas: Server Virtualization; Networking, Storage, Platform and Database Performance tuning Experience with deployments of databases on Kubernetes as a big plus Hands on experience with Benchmarking tools like HammerDB, Benchmark Factory, PgBench, SLOB, cnp-bench or others Experience in writing automation scripts (python, PowerShell) and experience with infrastructure automation frameworks such as Ansible, Chef, Puppet and similar Knowledge of public cloud database solutions/offerings like AWS RDS is a plus Excellent oral and written communications skills, as well as excellent presentation skills Bachelor's degree or equivalent experience Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. Nutanix is an equal opportunity employer. Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting emailprotected .
Jul 27, 2025
Full time
Principal Architect - Database Solutions Engineering The Nutanix Database Solutions Engineering team is looking for a seasoned Database Solution Architect to join our team focused on bringing Hybrid and multi-cloud Database-as-a-Service to the enterprise level. The Database Solutions Architect combines deep technical subject matter expertise with a keen understanding of how to address the critical business needs of enterprise customers through Nutanix products and solutions. This role is a high-impact and high-visibility one. As customers continue their hybrid cloud journey, architect-level guidance is critical to their success. The architect must be a highly organized, thorough, and motivated professional who understands the importance of being a strong team player and leader when forging a solution and liaising with customers. A deep technical expertise in traditional and next-generation database technologies-including containerized and cloud-native database workloads is a must. This role is critical to designing scalable, secure, and resilient data architectures that align with our cloud transformation goals and modern application environments. The ideal candidate will lead innovation while ensuring enterprise-grade reliability and performance across diverse deployment models. About the Team Nutanix Database Engineering Solutions team is responsible for development/test of Best Practices and Reference Architecture guides regarding Databases on Nutanix, as well as helping out with pre and post-sales support. We work in a collaborative environment where everyone is encouraged to try new things and come up with new solutions. Within the DB Engineering Solutions team, you'll find no shortage of challenging problems to work on. Your Role Design and implement robust, high-performing, and future-ready database architectures that support operational, transactional, and analytical workloads. Research and assess next-gen database platforms (e.g., vector databases, graph databases, time-series DBs, real-time analytics engines) and recommend adoption paths. Develop data strategies that span on-prem, cloud (AWS, Azure, GCP), and hybrid environments, including serverless and distributed database models. Ensure database solutions comply with data governance, privacy, and security regulations Champion innovation by researching new technologies, database engine updates and any other relevant ecosystem update Develop and maintain enterprise-grade database DR strategies, including backup/recovery plans, replication, failover mechanisms, and cross-region availability. Partner with internal teams, prospects, and customers to expertly design and deploy database workloads on the Nutanix platform, fostering collaboration, technical excellence, and customer success at every stage Collaborate with Nutanix's Engineering by developing and running benchmarks, providing SWOT analysis of the Nutanix Platform in order enhance the Nutanix's offerings Develop robust automation solutions for database provisioning, health monitoring, and lifecycle management to drive operational efficiency, consistency, and scalability. Partner with Nutanix sales teams to support large-scale and strategic opportunities, providing technical expertise and solution alignment to drive customer value and deal success. Provide help to install, support, and maintain Nutanix solutions during strategic Proof of Concept (POC) deployments Be part of a global team of SME's providing help during customer escalations processes Achieve NCX certification within the first year to enhance expertise in customer experience management and establish credibility. What You Will Bring 12+ years' experience in a customer-facing technical role - minimum of 5 years in database architecture, with hands-on experience in both relational and non-relational database systems, such as Oracle, MSSQL, PostgreSQL, MySQL, MongoDB, etc. 8+ years of Relational Database implementation, operations and/or solution deployment experience in a business-critical, high-availability context. Deep expertise in one or more of the following areas: Server Virtualization; Networking, Storage, Platform and Database Performance tuning Experience with deployments of databases on Kubernetes as a big plus Hands on experience with Benchmarking tools like HammerDB, Benchmark Factory, PgBench, SLOB, cnp-bench or others Experience in writing automation scripts (python, PowerShell) and experience with infrastructure automation frameworks such as Ansible, Chef, Puppet and similar Knowledge of public cloud database solutions/offerings like AWS RDS is a plus Excellent oral and written communications skills, as well as excellent presentation skills Bachelor's degree or equivalent experience Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. Nutanix is an equal opportunity employer. Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting emailprotected .
Closing date: 30-07-2025 Customer Team Leader Location: Former Coach House, Cowfold, RH13 8BT Pay: £13.65 per hour plus benefits Contract: 39 hours per week + regular overtime, permanent full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 27, 2025
Full time
Closing date: 30-07-2025 Customer Team Leader Location: Former Coach House, Cowfold, RH13 8BT Pay: £13.65 per hour plus benefits Contract: 39 hours per week + regular overtime, permanent full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Senior Fullstack Engineer page is loaded Senior Fullstack Engineer Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id REQ_ Believ: ABOUT US At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role We are seeking an experienced Senior Software Engineer (Full Stack/Backend) to lead the development of our in-house Charge Point Management System (CPMS) and customer-facing app and web portal. Reporting into the Head of Engineering, this role will be responsible for enhancing these platforms to achieve feature parity with the incumbent SaaS solution. Following the migration, the focus will be on designing and implementing innovative features to create a market-leading, scalable, and secure platform. Key responsibilities: Full Stack Development: Develop scalable and secure applications using React.js and TypeScript on the frontend and Python with FastAPI on the backend. Design and implement reusable, modular code for both client and server-side components. API & Microservices Design: Define and build RESTful APIs and microservices using FastAPI that are efficient, secure, and scalable. Create data models with SQLAlchemy for seamless database interaction. System Performance & Reliability: Conduct performance profiling and debugging to optimize system speed and reliability. Use containerization tools like Docker for scalable deployments. OCPP/OCPI Libraries: Integrate OCPP/OCPI protocols into the CPMS to enable seamless communication with charging hardware and integration with third-party services like EV roaming and payment service providers. Collaboration & Mentorship: Partner with product managers and designers to define technical requirements and ensure alignment with business goals. Mentor junior developers, providing guidance on best practices and code reviews. Continuous Improvement: Stay updated with industry trends and implement improvements to ensure the system remains cutting-edge. Explore new tools & libraries which can improve the system, building prototypes to test Integrate feedback from customers into the product, and define and deliver metrics to improve the product About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills: Knowledge & Experience: Proven track record of delivering scalable and secure applications. Experience working with cloud-based environments, particularly AWS. Familiarity with performance optimization and debugging tools. Knowledge of database design principles and SQL optimization. Engineering Mindset Ability to understand and consider the broader business context and long-term implications of technical decisions. Willingness to take ownership, innovate, and proactively seek opportunities to drive impact beyond immediate tasks. Strong focus on delivering solutions that align with business goals and address real-world challenges effectively. Commitment to delivering exceptional user experiences by prioritizing customer needs and feedback throughout the development process. Demonstrate enthusiasm, resilience, and a can-do approach to tackling challenges and driving success. Skills & Abilities: Expertise in Python, FastAPI, SQLAlchemy, and React.js. Proficiency with containerization tools like Docker and infrastructure-as-code tools such as Terraform. Familiarity with OCPP/OCPI protocol integration. Experience designing scalable APIs and microservices. Excellent communication skills and a collaborative mindset. Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 24 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies This perk can only be availed for the following calendar year by employees who started before 1st December Location The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Similar Jobs (2) Senior Backend Engineer locations London time type Full time posted on Posted 30+ Days Ago Site Reliability Engineer locations London time type Full time posted on Posted 30+ Days Ago We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. . click apply for full job details
Jul 27, 2025
Full time
Senior Fullstack Engineer page is loaded Senior Fullstack Engineer Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id REQ_ Believ: ABOUT US At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role We are seeking an experienced Senior Software Engineer (Full Stack/Backend) to lead the development of our in-house Charge Point Management System (CPMS) and customer-facing app and web portal. Reporting into the Head of Engineering, this role will be responsible for enhancing these platforms to achieve feature parity with the incumbent SaaS solution. Following the migration, the focus will be on designing and implementing innovative features to create a market-leading, scalable, and secure platform. Key responsibilities: Full Stack Development: Develop scalable and secure applications using React.js and TypeScript on the frontend and Python with FastAPI on the backend. Design and implement reusable, modular code for both client and server-side components. API & Microservices Design: Define and build RESTful APIs and microservices using FastAPI that are efficient, secure, and scalable. Create data models with SQLAlchemy for seamless database interaction. System Performance & Reliability: Conduct performance profiling and debugging to optimize system speed and reliability. Use containerization tools like Docker for scalable deployments. OCPP/OCPI Libraries: Integrate OCPP/OCPI protocols into the CPMS to enable seamless communication with charging hardware and integration with third-party services like EV roaming and payment service providers. Collaboration & Mentorship: Partner with product managers and designers to define technical requirements and ensure alignment with business goals. Mentor junior developers, providing guidance on best practices and code reviews. Continuous Improvement: Stay updated with industry trends and implement improvements to ensure the system remains cutting-edge. Explore new tools & libraries which can improve the system, building prototypes to test Integrate feedback from customers into the product, and define and deliver metrics to improve the product About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills: Knowledge & Experience: Proven track record of delivering scalable and secure applications. Experience working with cloud-based environments, particularly AWS. Familiarity with performance optimization and debugging tools. Knowledge of database design principles and SQL optimization. Engineering Mindset Ability to understand and consider the broader business context and long-term implications of technical decisions. Willingness to take ownership, innovate, and proactively seek opportunities to drive impact beyond immediate tasks. Strong focus on delivering solutions that align with business goals and address real-world challenges effectively. Commitment to delivering exceptional user experiences by prioritizing customer needs and feedback throughout the development process. Demonstrate enthusiasm, resilience, and a can-do approach to tackling challenges and driving success. Skills & Abilities: Expertise in Python, FastAPI, SQLAlchemy, and React.js. Proficiency with containerization tools like Docker and infrastructure-as-code tools such as Terraform. Familiarity with OCPP/OCPI protocol integration. Experience designing scalable APIs and microservices. Excellent communication skills and a collaborative mindset. Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 24 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies This perk can only be availed for the following calendar year by employees who started before 1st December Location The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Similar Jobs (2) Senior Backend Engineer locations London time type Full time posted on Posted 30+ Days Ago Site Reliability Engineer locations London time type Full time posted on Posted 30+ Days Ago We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. . click apply for full job details
Salary: 31.250-35,250 Location: Hook Store, Basingstoke, RG27 9HZ Contract type: Permanent Business area: Retail Closing date: 02 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jul 27, 2025
Full time
Salary: 31.250-35,250 Location: Hook Store, Basingstoke, RG27 9HZ Contract type: Permanent Business area: Retail Closing date: 02 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Platform Engineer at JPMorgan Chase within the Platform SDLC team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. As a Platform SDLC Engineer you will play a crucial role in designing, implementing, and maintaining automation solutions for software development processes. You will collaborate closely with cross-functional teams to identify automation opportunities, build out custom workflows, and develop utility tools to enhance productivity and efficiency across the organization. Building secure SDLC pipelines which perform Vulnerability scanning , ensuring an immutable artifact signed and testing evidence is validated. Working towards the long term aim of developing an Internal Developer Platform (IDP) building golden paths and enabling developer self-service. Job responsibilities Designing and Implementing Automation Workflows: Work closely with software development teams to analyze existing workflows and identify opportunities for automation using GitHub Actions. Design and implement custom workflows tailored to specific project requirements. This includes infrastructure as code development pipelines. Developing GoLang Utilities: Utilize GoLang to develop efficient utility tools, scripts, and applications to automate repetitive tasks, enhance developer productivity, and improve the overall efficiency of the SDLC processes. Managing Continuous Integration/Continuous Deployment (CI/CD) Pipelines: Architect, configure, and manage CI/CD pipelines using GitHub Actions to automate the build, test, and deployment processes. Ensure smooth integration with version control systems and other development tools. Also facilitating reproducible builds and deployments. Monitoring and Optimizing performance: Monitor and analyze the performance of automation workflows and utility tools, identifying areas for optimization and improvement. Proactively implement enhancements to streamline processes and reduce cycle times. Creating Documentation and Training: Create comprehensive documentation for automation workflows, utility tools, and best practices. Provide training and support to development teams to ensure successful adoption and utilization of automation solutions. Staying Updated with Emerging Technologies: Keep abreast of the latest trends and advancements in automation, CI/CD, DevOps and DevSecOps practices. Evaluate new tools and technologies, recommending adoption where appropriate to drive continuous improvement. Required qualifications, capabilities, and skills Demonstrated proficiency with building software build pipelines, ideally with Github Actions Primarily identify as a software engineer and excel at designing and coding services and utilities using Golang. Have a strong focus on automated testing following TDD best practices. Well versed in using git scm. Passionate working with cloud-based infrastructure systems. Enjoy integrating various services, tools, and components together and value 'systems thinking'. Our Technology Stack The platform's SDLC technology stack consists of GitHub Actions, enabling seamless CI/CD workflows with automated testing, deployment, and infrastructure management. Automation utilities are written in Golang, Python and shell scripts ensuring high performance, reliability, and maintainability. Also leverage docker containers to speed-up SDLC build pipelines by consolidating all utilities and configuration into images. Additionally, the platform integrates with a Kubernetes environment on Google Cloud Platform (GCP) and services such as Cloud Key Management . We wisely choose open-source software when it meets our needs, and aren't hesitant to build custom solutions when necessary. We approach each challenge with an open mind, selecting the best technology for each task. We're comfortable with innovation, but always remember our ultimate goal: to create lasting solutions for our customers. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Jul 27, 2025
Full time
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Platform Engineer at JPMorgan Chase within the Platform SDLC team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. As a Platform SDLC Engineer you will play a crucial role in designing, implementing, and maintaining automation solutions for software development processes. You will collaborate closely with cross-functional teams to identify automation opportunities, build out custom workflows, and develop utility tools to enhance productivity and efficiency across the organization. Building secure SDLC pipelines which perform Vulnerability scanning , ensuring an immutable artifact signed and testing evidence is validated. Working towards the long term aim of developing an Internal Developer Platform (IDP) building golden paths and enabling developer self-service. Job responsibilities Designing and Implementing Automation Workflows: Work closely with software development teams to analyze existing workflows and identify opportunities for automation using GitHub Actions. Design and implement custom workflows tailored to specific project requirements. This includes infrastructure as code development pipelines. Developing GoLang Utilities: Utilize GoLang to develop efficient utility tools, scripts, and applications to automate repetitive tasks, enhance developer productivity, and improve the overall efficiency of the SDLC processes. Managing Continuous Integration/Continuous Deployment (CI/CD) Pipelines: Architect, configure, and manage CI/CD pipelines using GitHub Actions to automate the build, test, and deployment processes. Ensure smooth integration with version control systems and other development tools. Also facilitating reproducible builds and deployments. Monitoring and Optimizing performance: Monitor and analyze the performance of automation workflows and utility tools, identifying areas for optimization and improvement. Proactively implement enhancements to streamline processes and reduce cycle times. Creating Documentation and Training: Create comprehensive documentation for automation workflows, utility tools, and best practices. Provide training and support to development teams to ensure successful adoption and utilization of automation solutions. Staying Updated with Emerging Technologies: Keep abreast of the latest trends and advancements in automation, CI/CD, DevOps and DevSecOps practices. Evaluate new tools and technologies, recommending adoption where appropriate to drive continuous improvement. Required qualifications, capabilities, and skills Demonstrated proficiency with building software build pipelines, ideally with Github Actions Primarily identify as a software engineer and excel at designing and coding services and utilities using Golang. Have a strong focus on automated testing following TDD best practices. Well versed in using git scm. Passionate working with cloud-based infrastructure systems. Enjoy integrating various services, tools, and components together and value 'systems thinking'. Our Technology Stack The platform's SDLC technology stack consists of GitHub Actions, enabling seamless CI/CD workflows with automated testing, deployment, and infrastructure management. Automation utilities are written in Golang, Python and shell scripts ensuring high performance, reliability, and maintainability. Also leverage docker containers to speed-up SDLC build pipelines by consolidating all utilities and configuration into images. Additionally, the platform integrates with a Kubernetes environment on Google Cloud Platform (GCP) and services such as Cloud Key Management . We wisely choose open-source software when it meets our needs, and aren't hesitant to build custom solutions when necessary. We approach each challenge with an open mind, selecting the best technology for each task. We're comfortable with innovation, but always remember our ultimate goal: to create lasting solutions for our customers. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within the Core & Foundational Platforms (CFP), specifically as a part of our Graph Managed Services Team, you will play a crucial role in an agile environment. Your responsibilities will include improving, developing, and providing reliable, high-quality technology products in a secure, stable, and scalable way. Leveraging your profound technical knowledge and problem-solving skills, you will have a substantial impact on the business and address a wide range of challenges across various technologies and applications. Job responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Drives decisions that influence the product design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Maintains the managed service environments; dev, test and prod Adds to the team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on engineering infrastructure and software solutions concepts and proficient advanced 10 years experience Hands-on practical experience delivering system design, application development, testing, and operational stability Extensive experience in Python development Experience in Python frameworks - Django/Flask etc Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g. Cloud, Infrastructure As Code) Ability to tackle design and functionality problems independently with little to no oversight Experience with configuration management tools (e.g Ansible, SaltStack) Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field Understanding the importance of great documentation and a passion for helping customers Preferred qualifications, capabilities, and skills Experience with Graph database technologies CI/CD pipelines preferably including Jenkins and/or Spinnaker Experience with core services including Active Directory, Kerberos and DNS Comfortable in setting and defining strategic priorities and working with product management Ability to collaborate with different roles to achieve common goals About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 27, 2025
Full time
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within the Core & Foundational Platforms (CFP), specifically as a part of our Graph Managed Services Team, you will play a crucial role in an agile environment. Your responsibilities will include improving, developing, and providing reliable, high-quality technology products in a secure, stable, and scalable way. Leveraging your profound technical knowledge and problem-solving skills, you will have a substantial impact on the business and address a wide range of challenges across various technologies and applications. Job responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Drives decisions that influence the product design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Maintains the managed service environments; dev, test and prod Adds to the team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on engineering infrastructure and software solutions concepts and proficient advanced 10 years experience Hands-on practical experience delivering system design, application development, testing, and operational stability Extensive experience in Python development Experience in Python frameworks - Django/Flask etc Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g. Cloud, Infrastructure As Code) Ability to tackle design and functionality problems independently with little to no oversight Experience with configuration management tools (e.g Ansible, SaltStack) Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field Understanding the importance of great documentation and a passion for helping customers Preferred qualifications, capabilities, and skills Experience with Graph database technologies CI/CD pipelines preferably including Jenkins and/or Spinnaker Experience with core services including Active Directory, Kerberos and DNS Comfortable in setting and defining strategic priorities and working with product management Ability to collaborate with different roles to achieve common goals About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Senior Solution Architect page is loaded Senior Solution Architect Apply locations Manchester time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 19, 2025 (25 days left to apply) job requisition id 137868 End Date Monday 18 August 2025 Salary Range £90,440 - £106,400 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Solutions Architect SALARY: £90,440 - £106,400 LOCATION(S):Manchester HOURS:Full-time - 35 hours per week WORKING PATTERN:Our work style is hybrid, which means spending at least two days per week or 40% of your time in our Manchester office (this is non-negotiable). About this opportunity An exciting opportunity has arisen for a Solutions Architect to design, develop and enhance the bank's telephony channel. In this role, you'll be essential in creating and delivering the development ecosystem through DevOps standard methodologies, empowering teams to introduce changes gradually and consistently to customers. You will work in cross-functional environments, collaborating closely with software, quality, and security engineers. Ensuring our products meet the quality and standards our customers expect. We seek a skilled professional with a consistent track record in large-scale implementations and deep technical proficiency to lead our future telephony strategy, including the use of emerging technologies and closer integration with digital channels. You will provide scalable, modern solutions including incorporating new technologies. The Group comprises multiple Customer Relationship Channels, with Telephony being a key component of our strategy. You will play a critical role in aligning with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider engineering community. Join us as an innovator as we enter the next phase of our transformation journey. We're looking for passionate and curious technology specialists with innovative minds who can leverage our new architecture and support the evolution to a full micro-service application, driving change, improving operational efficiency, and delivering at pace. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Technical Proficiency - Deep expertise in cloud platforms, enterprise software, cybersecurity, and emerging technologies such as AI. Systems Thinking & Architecture - Ability to model complex systems, apply design and implementation patterns, and build scalable, secure, and resilient architectures. Analytical & Problem-Solving - Strong analytical skills to assess business needs, identify gaps, and deliver innovative, data-driven solutions. Secure & Compliant by Design - Embeds security and compliance principles into architecture and development, ensuring alignment with regulatory and risk frameworks. DevOps & Quality Engineering - Practical experience with DevOps or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future trends, drives change initiatives, and shapes technology roadmaps to deliver long-term value. It would be great if you had any of the following Infrastructure as Code & Cloud Engineering - Hands-on experience with tools like Terraform, Chef, Puppet, and Ansible, combined with exposure to cloud platforms such as GCP, AWS, Azure, or ICP/OCP. CI/CD & Deployment Automation - Skilled in building and managing CI/CD pipelines, with experience in day-to-day deployment and release activities to ensure smooth, incremental delivery to production. Containerisation & Platform Engineering - Proficient with container technologies (e.g. Docker), orchestration tools (e.g. Kubernetes), and service mesh frameworks (e.g. Istio), with a strong interest in diverse programming languages and modern engineering practices. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to fostering an inclusive and diverse workplace and believe that diverse perspectives drive innovation and creativity. We're actively seeking to build a team that reflects a wide range of backgrounds, experiences and thinking approaches and would like to encourage applications from under-represented groups from candidates of all ethnicities, cultures and identities, and from candidates that identify as neurodiverse. As a disability-confident employer, we are committed to support you in showcasing your best self; so, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know! We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (4) Enterprise Security Architect locations 3 Locations time type Full time posted on Posted Yesterday time left to apply End Date: August 6, 2025 (12 days left to apply) Senior Infrastructure Engineer locations 3 Locations time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 31, 2025 (30+ days left to apply) Senior Software Engineer (Fullstack) locations 4 Locations posted on Posted 2 Days Ago time left to apply End Date: August 16, 2025 (22 days left to apply)
Jul 27, 2025
Full time
Senior Solution Architect page is loaded Senior Solution Architect Apply locations Manchester time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 19, 2025 (25 days left to apply) job requisition id 137868 End Date Monday 18 August 2025 Salary Range £90,440 - £106,400 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Solutions Architect SALARY: £90,440 - £106,400 LOCATION(S):Manchester HOURS:Full-time - 35 hours per week WORKING PATTERN:Our work style is hybrid, which means spending at least two days per week or 40% of your time in our Manchester office (this is non-negotiable). About this opportunity An exciting opportunity has arisen for a Solutions Architect to design, develop and enhance the bank's telephony channel. In this role, you'll be essential in creating and delivering the development ecosystem through DevOps standard methodologies, empowering teams to introduce changes gradually and consistently to customers. You will work in cross-functional environments, collaborating closely with software, quality, and security engineers. Ensuring our products meet the quality and standards our customers expect. We seek a skilled professional with a consistent track record in large-scale implementations and deep technical proficiency to lead our future telephony strategy, including the use of emerging technologies and closer integration with digital channels. You will provide scalable, modern solutions including incorporating new technologies. The Group comprises multiple Customer Relationship Channels, with Telephony being a key component of our strategy. You will play a critical role in aligning with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider engineering community. Join us as an innovator as we enter the next phase of our transformation journey. We're looking for passionate and curious technology specialists with innovative minds who can leverage our new architecture and support the evolution to a full micro-service application, driving change, improving operational efficiency, and delivering at pace. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Technical Proficiency - Deep expertise in cloud platforms, enterprise software, cybersecurity, and emerging technologies such as AI. Systems Thinking & Architecture - Ability to model complex systems, apply design and implementation patterns, and build scalable, secure, and resilient architectures. Analytical & Problem-Solving - Strong analytical skills to assess business needs, identify gaps, and deliver innovative, data-driven solutions. Secure & Compliant by Design - Embeds security and compliance principles into architecture and development, ensuring alignment with regulatory and risk frameworks. DevOps & Quality Engineering - Practical experience with DevOps or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future trends, drives change initiatives, and shapes technology roadmaps to deliver long-term value. It would be great if you had any of the following Infrastructure as Code & Cloud Engineering - Hands-on experience with tools like Terraform, Chef, Puppet, and Ansible, combined with exposure to cloud platforms such as GCP, AWS, Azure, or ICP/OCP. CI/CD & Deployment Automation - Skilled in building and managing CI/CD pipelines, with experience in day-to-day deployment and release activities to ensure smooth, incremental delivery to production. Containerisation & Platform Engineering - Proficient with container technologies (e.g. Docker), orchestration tools (e.g. Kubernetes), and service mesh frameworks (e.g. Istio), with a strong interest in diverse programming languages and modern engineering practices. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to fostering an inclusive and diverse workplace and believe that diverse perspectives drive innovation and creativity. We're actively seeking to build a team that reflects a wide range of backgrounds, experiences and thinking approaches and would like to encourage applications from under-represented groups from candidates of all ethnicities, cultures and identities, and from candidates that identify as neurodiverse. As a disability-confident employer, we are committed to support you in showcasing your best self; so, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know! We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (4) Enterprise Security Architect locations 3 Locations time type Full time posted on Posted Yesterday time left to apply End Date: August 6, 2025 (12 days left to apply) Senior Infrastructure Engineer locations 3 Locations time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 31, 2025 (30+ days left to apply) Senior Software Engineer (Fullstack) locations 4 Locations posted on Posted 2 Days Ago time left to apply End Date: August 16, 2025 (22 days left to apply)
