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repairs service manager
Hamberley Care Management Limited
Maintenance Assistant
Hamberley Care Management Limited Newton Mearns, Renfrewshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Jul 26, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Block Recruit
Block Manager
Block Recruit
Job Title: Block Manager Location: Bristol (Hybrid: 2 days office based,2 days work from home, 1 day on site) Salary: £30,000 - £35,000 + £3,600 car allowance ️ Company Overview: We are a leading property management company providing exceptional service to residential and mixed-use buildings and estates. Role Summary: As a Property Manager, you'll oversee a portfolio of residential and mixed-use developments, acting as the main point of contact for clients, freeholders, and leaseholders. Your mission is to ensure top-tier service delivery while maintaining compliance with regulations and best practices. Key Responsibilities: Conduct regular property inspections and generate detailed reports Prepare and manage service charge budgets and client accounts ️ Coordinate building and directors' insurance and manage claims ️ Organize and attend AGMs, EGMs, and residents' meetings Handle leaseholder correspondence, lease breaches, and complaints ️ Oversee contractors, repairs, and planned maintenance Support with lease assignments and property sales admin Requirements: Strong knowledge of leasehold property management Excellent communication and stakeholder management skills Organised, detail-oriented, and proactive ️ Familiar with relevant legislation and compliance standards Prior experience in a similar role is preferred Contact: Matty Stratton matty Why use Block Recruit? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Jul 26, 2025
Full time
Job Title: Block Manager Location: Bristol (Hybrid: 2 days office based,2 days work from home, 1 day on site) Salary: £30,000 - £35,000 + £3,600 car allowance ️ Company Overview: We are a leading property management company providing exceptional service to residential and mixed-use buildings and estates. Role Summary: As a Property Manager, you'll oversee a portfolio of residential and mixed-use developments, acting as the main point of contact for clients, freeholders, and leaseholders. Your mission is to ensure top-tier service delivery while maintaining compliance with regulations and best practices. Key Responsibilities: Conduct regular property inspections and generate detailed reports Prepare and manage service charge budgets and client accounts ️ Coordinate building and directors' insurance and manage claims ️ Organize and attend AGMs, EGMs, and residents' meetings Handle leaseholder correspondence, lease breaches, and complaints ️ Oversee contractors, repairs, and planned maintenance Support with lease assignments and property sales admin Requirements: Strong knowledge of leasehold property management Excellent communication and stakeholder management skills Organised, detail-oriented, and proactive ️ Familiar with relevant legislation and compliance standards Prior experience in a similar role is preferred Contact: Matty Stratton matty Why use Block Recruit? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Car Planet
Hybrid Vehicle Technician
Car Planet Enfield, Middlesex
Job Title: Hybrid Vehicle Technician Location: Enfield Job Type : Full-Time / Permanent Salary : Basic up to 50k - OTE 80k Reports to: Workshop Manager About the Role We are seeking an experienced and highly skilled Hybrid Specialist Technician to join our team. This hybrid role combines the responsibilities of a traditional car technician with specialist knowledge in hybrid and electric vehicle (EV) systems. You'll be working on a range of vehicles, diagnosing faults, performing routine servicing, and carrying out repairs - with a particular focus on hybrid and electric models. This is a fantastic opportunity for someone passionate about automotive technology and eager to grow their expertise in the evolving electric vehicle market. Key Responsibilities Perform routine maintenance, servicing, and repairs on petrol, diesel, and hybrid/electric vehicles. Diagnose and repair faults on hybrid systems, including high-voltage batteries, electric motors, inverters, and associated control systems. Carry out electrical diagnostics and repairs using specialist diagnostic equipment. Work closely with service advisors and other technicians to deliver high-quality service to our customers. Ensure all work is completed in accordance with manufacturer and company standards. Maintain accurate records of work carried out, including diagnostics, repairs, and parts used. Follow health and safety procedures, particularly around high-voltage systems. Stay up-to-date with the latest vehicle technology and manufacturer training for hybrid and EV systems. Essential Requirements Qualified automotive technician (NVQ Level 3 or equivalent). Proven experience working as a car mechanic or technician. Specific experience with hybrid and/or electric vehicles. Strong diagnostic skills and familiarity with electrical systems. Knowledge of high-voltage safety protocols. Full UK driving licence. Desirable Skills & Qualifications Manufacturer training in hybrid/EV systems. Level 2 or 3 Award in Hybrid Electric Vehicle Repair and Replacement (IMI or equivalent). EV safety and servicing certifications. Experience using diagnostic tools such as Bosch, Autel, Snap-on, or manufacturer-specific software. Ability to work independently and as part of a team. Excellent communication and organisational skills. Hours Option 1: Monday to Friday, 6:00am to 2:30pm - Every other Saturday or Sunday Option 2: Monday to Friday, 3:00pm to 11:30am - Every other Saturday or Sunday What We Offer Competitive salary and bonus structure. Ongoing training and development opportunities, including EV and hybrid certifications. Modern workshop with state-of-the-art diagnostic tools. Company pension scheme. 28 days holiday including bank holidays (increasing with service). Staff discount schemes. Pay: Basic up to £50,000.00 per year - OTE up to 80K Additional pay: Performance bonus INDHP Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year Additional pay: Bonus scheme Performance bonus Benefits: Company events Employee discount Schedule: 8 hour shift Overtime Work Location: In person
Jul 26, 2025
Full time
Job Title: Hybrid Vehicle Technician Location: Enfield Job Type : Full-Time / Permanent Salary : Basic up to 50k - OTE 80k Reports to: Workshop Manager About the Role We are seeking an experienced and highly skilled Hybrid Specialist Technician to join our team. This hybrid role combines the responsibilities of a traditional car technician with specialist knowledge in hybrid and electric vehicle (EV) systems. You'll be working on a range of vehicles, diagnosing faults, performing routine servicing, and carrying out repairs - with a particular focus on hybrid and electric models. This is a fantastic opportunity for someone passionate about automotive technology and eager to grow their expertise in the evolving electric vehicle market. Key Responsibilities Perform routine maintenance, servicing, and repairs on petrol, diesel, and hybrid/electric vehicles. Diagnose and repair faults on hybrid systems, including high-voltage batteries, electric motors, inverters, and associated control systems. Carry out electrical diagnostics and repairs using specialist diagnostic equipment. Work closely with service advisors and other technicians to deliver high-quality service to our customers. Ensure all work is completed in accordance with manufacturer and company standards. Maintain accurate records of work carried out, including diagnostics, repairs, and parts used. Follow health and safety procedures, particularly around high-voltage systems. Stay up-to-date with the latest vehicle technology and manufacturer training for hybrid and EV systems. Essential Requirements Qualified automotive technician (NVQ Level 3 or equivalent). Proven experience working as a car mechanic or technician. Specific experience with hybrid and/or electric vehicles. Strong diagnostic skills and familiarity with electrical systems. Knowledge of high-voltage safety protocols. Full UK driving licence. Desirable Skills & Qualifications Manufacturer training in hybrid/EV systems. Level 2 or 3 Award in Hybrid Electric Vehicle Repair and Replacement (IMI or equivalent). EV safety and servicing certifications. Experience using diagnostic tools such as Bosch, Autel, Snap-on, or manufacturer-specific software. Ability to work independently and as part of a team. Excellent communication and organisational skills. Hours Option 1: Monday to Friday, 6:00am to 2:30pm - Every other Saturday or Sunday Option 2: Monday to Friday, 3:00pm to 11:30am - Every other Saturday or Sunday What We Offer Competitive salary and bonus structure. Ongoing training and development opportunities, including EV and hybrid certifications. Modern workshop with state-of-the-art diagnostic tools. Company pension scheme. 28 days holiday including bank holidays (increasing with service). Staff discount schemes. Pay: Basic up to £50,000.00 per year - OTE up to 80K Additional pay: Performance bonus INDHP Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year Additional pay: Bonus scheme Performance bonus Benefits: Company events Employee discount Schedule: 8 hour shift Overtime Work Location: In person
NFP People
Property Manager & Estate Administrator
NFP People Cirencester, Gloucestershire
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 26, 2025
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Blue Arrow
Supported Housing Officer
Blue Arrow Coventry, Warwickshire
Supported Housing Officer Coventry, West Midlands, United Kingdom Responsibilities Manage voids in accordance with void and letting procedures, carry out referral assessments to determine eligibility, sign up new residents and carry out viewing, pre and post termination inspections and complete CORE returns Optimise income collection in accordance with income collection procedures, including affordability checks, payment plans, housing benefit provisional assessments for new claims and changes in circumstances To follow the housing and tenancy management procedures to include : Complete tenancy inductions for all new residents and ensure residents understand their license agreement responsibilities Maintain regular contact with residents to ensure effective tenancy management and address any breaches of tenancy. Ensure all non-eligible rent and service charges are paid by residents and assist with completion of welfare benefits in a timely fashion to avoid arrears. Issue warnings in accordance with procedures and license management Record and follow reporting procedures regarding incidents including harassment, threat of violence or hate crimes. To work as part of team on a rota basis to deliver professional reception duties, including pro-active monitoring of CCTV, visitors and door entry system Work in partnership with all other relevant services to support residents holistically and sign post appropriately. To ensure positive, supportive and collaborative relationships develop with support providers Undertake any other duties commensurate with this post as reasonably requested by the Supported Housing Manager and Team Leader. To fulfil the requirements of this role you will have experience, skills, and knowledge in the following areas: To understand and follow safeguarding procedures identifying and reporting safeguarding alerts where necessary to minimise the risk of abuse. Maintain records, written and electronic, provide outcome data, case studies and contribute information to reports as required. To carry out housing management inspections, complete health and safety assessments, follow fire evacuation plans and carry out regular testing of equipment and report defects and repairs. All work to be undertaken in line with the Group's policies and procedures, including Health & Safety, Customer Involvement, GDPR, Equality and Diversity and Safeguarding, plus comply with relevant codes of practise i.e. CCTV. Will be trained in first aid and hold fire marshal responsibilities Educated to GSCE Level Grade C - 4 or above or equivalent professional qualification, eg CIH level 3 and above. Enhanced DBS is mandatory. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jul 26, 2025
Seasonal
Supported Housing Officer Coventry, West Midlands, United Kingdom Responsibilities Manage voids in accordance with void and letting procedures, carry out referral assessments to determine eligibility, sign up new residents and carry out viewing, pre and post termination inspections and complete CORE returns Optimise income collection in accordance with income collection procedures, including affordability checks, payment plans, housing benefit provisional assessments for new claims and changes in circumstances To follow the housing and tenancy management procedures to include : Complete tenancy inductions for all new residents and ensure residents understand their license agreement responsibilities Maintain regular contact with residents to ensure effective tenancy management and address any breaches of tenancy. Ensure all non-eligible rent and service charges are paid by residents and assist with completion of welfare benefits in a timely fashion to avoid arrears. Issue warnings in accordance with procedures and license management Record and follow reporting procedures regarding incidents including harassment, threat of violence or hate crimes. To work as part of team on a rota basis to deliver professional reception duties, including pro-active monitoring of CCTV, visitors and door entry system Work in partnership with all other relevant services to support residents holistically and sign post appropriately. To ensure positive, supportive and collaborative relationships develop with support providers Undertake any other duties commensurate with this post as reasonably requested by the Supported Housing Manager and Team Leader. To fulfil the requirements of this role you will have experience, skills, and knowledge in the following areas: To understand and follow safeguarding procedures identifying and reporting safeguarding alerts where necessary to minimise the risk of abuse. Maintain records, written and electronic, provide outcome data, case studies and contribute information to reports as required. To carry out housing management inspections, complete health and safety assessments, follow fire evacuation plans and carry out regular testing of equipment and report defects and repairs. All work to be undertaken in line with the Group's policies and procedures, including Health & Safety, Customer Involvement, GDPR, Equality and Diversity and Safeguarding, plus comply with relevant codes of practise i.e. CCTV. Will be trained in first aid and hold fire marshal responsibilities Educated to GSCE Level Grade C - 4 or above or equivalent professional qualification, eg CIH level 3 and above. Enhanced DBS is mandatory. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Synergy Personnel Services
Property Manager
Synergy Personnel Services Leicester, Leicestershire
Property Manager Leicester City Centre Salary: £30,000 - £35000 (DOE) + Company Benefits Start Date: ASAP Are you an experienced Lettings professional with a passion for property and customer service? Our client, a highly reputable and growing property agency based in the heart of Leicester City Centre, is looking for a driven Lettings Property Manager to join their dynamic team. As a trusted recruitment partner, we re seeking a confident, organised individual who thrives in a fast-paced environment and enjoys building lasting relationships with landlords, tenants, and contractors. Role Overview: As a Lettings Property Manager, you'll be the key point of contact for a portfolio of managed residential and commercial properties. You ll ensure compliance, handle maintenance issues, and support tenants and landlords through every stage of the tenancy process. Key Responsibilities: Managing a portfolio of residential and commercial properties across Leicester and surrounding areas Coordinating repairs, maintenance, and property inspections Ensuring all properties comply with current legislation Handling tenancy renewals, deposit negotiations, and end-of-tenancy processes Liaising with landlords, tenants, and contractors professionally and efficiently Maintaining accurate records using the in-house property management system Supporting the wider lettings team as needed The Ideal Candidate: 1+ years' experience in residential/ commercial lettings or property management Strong knowledge of lettings legislation and compliance Excellent communication and problem-solving skills Highly organised, with the ability to manage multiple priorities A full UK driving licence (essential) What s in it for You? £30,000 - £35000 (DOE) + Company Benefits + Company Benefits Ongoing training and development (ARLA support offered) Friendly, professional team with a positive culture City centre office with great transport links Clear progression opportunities within the company Interested? If you're ready to take the next step in your property career, apply now or get in touch for a confidential chat. GD1555
Jul 25, 2025
Full time
Property Manager Leicester City Centre Salary: £30,000 - £35000 (DOE) + Company Benefits Start Date: ASAP Are you an experienced Lettings professional with a passion for property and customer service? Our client, a highly reputable and growing property agency based in the heart of Leicester City Centre, is looking for a driven Lettings Property Manager to join their dynamic team. As a trusted recruitment partner, we re seeking a confident, organised individual who thrives in a fast-paced environment and enjoys building lasting relationships with landlords, tenants, and contractors. Role Overview: As a Lettings Property Manager, you'll be the key point of contact for a portfolio of managed residential and commercial properties. You ll ensure compliance, handle maintenance issues, and support tenants and landlords through every stage of the tenancy process. Key Responsibilities: Managing a portfolio of residential and commercial properties across Leicester and surrounding areas Coordinating repairs, maintenance, and property inspections Ensuring all properties comply with current legislation Handling tenancy renewals, deposit negotiations, and end-of-tenancy processes Liaising with landlords, tenants, and contractors professionally and efficiently Maintaining accurate records using the in-house property management system Supporting the wider lettings team as needed The Ideal Candidate: 1+ years' experience in residential/ commercial lettings or property management Strong knowledge of lettings legislation and compliance Excellent communication and problem-solving skills Highly organised, with the ability to manage multiple priorities A full UK driving licence (essential) What s in it for You? £30,000 - £35000 (DOE) + Company Benefits + Company Benefits Ongoing training and development (ARLA support offered) Friendly, professional team with a positive culture City centre office with great transport links Clear progression opportunities within the company Interested? If you're ready to take the next step in your property career, apply now or get in touch for a confidential chat. GD1555
THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS
Property Services and Compliance Manager
THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS
Property Services and Compliance Manager Permanent, Full time, Salary circa £60k Our client is a successful, small community-based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 650 homes, with more in the pipeline; including those that they manage as part of a partnership with the London Borough of Bromley. They are passionate about working together with residents and making a positive impact on the community. We are seeking an experienced manager, with a strong customer focus and good understanding of asset management, repairs and health and safety compliance, including the legislative and regulatory requirements for housing associations. We need someone who wants to make a positive difference to our residents and can inspire and lead their team to deliver all aspects of asset management, including major repairs, planned work, stock condition and all compliance matters with a strong focus on resident satisfaction. We are a small, friendly, enthusiastic and customer focused team who aim to punch above our weight and hold our values dear. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. You will need a positive and resilient approach with excellent communication and relationship building skills. As well as technical expertise and experience, and a passion for customer service, the successful candidate will embody the vision, values and ambitions of the Housing Association. They will: be a strong and organised people manager, able to support, lead and work collaboratively with their team have excellent customer service, complaint management and data analysis skills/ experience have strong knowledge of damp, mould and condensation management have experience of conducting and recording detailed property surveys have knowledge or experience of procurement processes and tendering major works have a positive outlook, approachable manner and be customer focused be self-motivated and able to think and work autonomously, with strong problem solving skills have a full driving licence and access to a vehicle. For a full recruitment pack, or an informal discussion about the role, please contact recruitment consultants: The Housing Executive on or email The pack contains background, job description, person specification and instructions for the application process, CVs alone will not be accepted. Closing date: 12 noon on Monday 4th August 2025 First Interviews: Week commencing 18th August 2025 The Housing Executive and our housing association client are committed to diversity, equity and inclusion and welcome all applications.
Jul 25, 2025
Full time
Property Services and Compliance Manager Permanent, Full time, Salary circa £60k Our client is a successful, small community-based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 650 homes, with more in the pipeline; including those that they manage as part of a partnership with the London Borough of Bromley. They are passionate about working together with residents and making a positive impact on the community. We are seeking an experienced manager, with a strong customer focus and good understanding of asset management, repairs and health and safety compliance, including the legislative and regulatory requirements for housing associations. We need someone who wants to make a positive difference to our residents and can inspire and lead their team to deliver all aspects of asset management, including major repairs, planned work, stock condition and all compliance matters with a strong focus on resident satisfaction. We are a small, friendly, enthusiastic and customer focused team who aim to punch above our weight and hold our values dear. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. You will need a positive and resilient approach with excellent communication and relationship building skills. As well as technical expertise and experience, and a passion for customer service, the successful candidate will embody the vision, values and ambitions of the Housing Association. They will: be a strong and organised people manager, able to support, lead and work collaboratively with their team have excellent customer service, complaint management and data analysis skills/ experience have strong knowledge of damp, mould and condensation management have experience of conducting and recording detailed property surveys have knowledge or experience of procurement processes and tendering major works have a positive outlook, approachable manner and be customer focused be self-motivated and able to think and work autonomously, with strong problem solving skills have a full driving licence and access to a vehicle. For a full recruitment pack, or an informal discussion about the role, please contact recruitment consultants: The Housing Executive on or email The pack contains background, job description, person specification and instructions for the application process, CVs alone will not be accepted. Closing date: 12 noon on Monday 4th August 2025 First Interviews: Week commencing 18th August 2025 The Housing Executive and our housing association client are committed to diversity, equity and inclusion and welcome all applications.
Harris Federation
Premises Assistant
Harris Federation
About Us Our core values of determination, integrity, curiosity and empathy inspire and nurture a passion for learning and success with a strong sense of inclusivity, individuality and responsibility. We use our voices purposefully as global citizens. The foundations of achieving our vision are: Outstanding curriculum , with outstanding quality and breadth of education Exceptional teachers who support students' passion for learning with the tools for success for every individual Relationships, routines and recognition that lead to a sense of belonging, wellbeing, mutual respect and exemplary behaviour both within Harris Lowe Academy Willesden and in our local community Post-16 excellence with a broad range of pathways, sporting academies and inspiring student leaders Arts and sports specialisms that embed essential skills and enable exceptional performance Our moral purpose is to ensure our students and staff have access to the best possible futures and contribute positively to society through an outstanding careers/development programme, excellent leadership, and coaching. From its origins as the first city academy, the exceptional education we provide takes advantage of the opportunities offered by our privileged location and facilities in the most vibrant, multi-cultural city in the world. The enthusiasm, discipline and ambition of our students combined with the high expectations, outstanding teaching and creative dedication of our staff makes our vision a reality. Summary We are looking for a Premises Assistant to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Lowe Academy Willesden site. Main Areas of Responsibility Your responsibilities will include: Maintaining, repairing, building and refurbishing the Academy premises and grounds where such work is within your capabilities Carrying out site maintenance to the highest of standards, following health and safety procedures and causing as little disruption to teaching and learning as possible Maintaining the Academy grounds, including the removal of litter, emptying bins, weeding and clearance and gritting of paths, entrances and roadways during inclement weather Regularly inspecting the internal and external fabric of the building, undertaking repairs to defects and reporting any issues back to your line manager Regularly inspecting the operation of fire alarm systems and condition of firefighting equipment For a full list of responsibilities, please download the Job Pack. Qualifications & Experience We would like to hear from you if you have: Basic knowledge of Health and Safety legislation and requirements Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions Knowledge of maintenance and security systems and procedures Knowledge of administration and supervisory skills Understanding of appropriate cleaning methods and standards At least 2 years' experience of working in a maintenance environment Good communication skills both written and orally. Ability for manual handling and physical fitness appropriate to tasks required Ability to monitor and report on structural faults/repairs Ability to monitor and order stocks of materials Ability to deal with emergencies occurring outside normal working hours For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Jul 25, 2025
Full time
About Us Our core values of determination, integrity, curiosity and empathy inspire and nurture a passion for learning and success with a strong sense of inclusivity, individuality and responsibility. We use our voices purposefully as global citizens. The foundations of achieving our vision are: Outstanding curriculum , with outstanding quality and breadth of education Exceptional teachers who support students' passion for learning with the tools for success for every individual Relationships, routines and recognition that lead to a sense of belonging, wellbeing, mutual respect and exemplary behaviour both within Harris Lowe Academy Willesden and in our local community Post-16 excellence with a broad range of pathways, sporting academies and inspiring student leaders Arts and sports specialisms that embed essential skills and enable exceptional performance Our moral purpose is to ensure our students and staff have access to the best possible futures and contribute positively to society through an outstanding careers/development programme, excellent leadership, and coaching. From its origins as the first city academy, the exceptional education we provide takes advantage of the opportunities offered by our privileged location and facilities in the most vibrant, multi-cultural city in the world. The enthusiasm, discipline and ambition of our students combined with the high expectations, outstanding teaching and creative dedication of our staff makes our vision a reality. Summary We are looking for a Premises Assistant to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Lowe Academy Willesden site. Main Areas of Responsibility Your responsibilities will include: Maintaining, repairing, building and refurbishing the Academy premises and grounds where such work is within your capabilities Carrying out site maintenance to the highest of standards, following health and safety procedures and causing as little disruption to teaching and learning as possible Maintaining the Academy grounds, including the removal of litter, emptying bins, weeding and clearance and gritting of paths, entrances and roadways during inclement weather Regularly inspecting the internal and external fabric of the building, undertaking repairs to defects and reporting any issues back to your line manager Regularly inspecting the operation of fire alarm systems and condition of firefighting equipment For a full list of responsibilities, please download the Job Pack. Qualifications & Experience We would like to hear from you if you have: Basic knowledge of Health and Safety legislation and requirements Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions Knowledge of maintenance and security systems and procedures Knowledge of administration and supervisory skills Understanding of appropriate cleaning methods and standards At least 2 years' experience of working in a maintenance environment Good communication skills both written and orally. Ability for manual handling and physical fitness appropriate to tasks required Ability to monitor and report on structural faults/repairs Ability to monitor and order stocks of materials Ability to deal with emergencies occurring outside normal working hours For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
The Ernest Cook Trust
Property Manager & Estate Administrator
The Ernest Cook Trust
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 25, 2025
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Hays
Administrator
Hays Brighouse, Yorkshire
Administrator Office Based Maternity Cover I'm working with a client who is seeking a proactive and detail-oriented Administrator to join a small, friendly team on a maternity cover basis. This is a fantastic opportunity for someone with strong organisational skills and a background in administrative support. Experience working in an SME environment would be beneficial. Key Responsibilities: Purchase Orders & Service Projects: Support the Projects Manager with goods-in processes, supplier approvals, and service project coordination. Health & Safety Compliance: Assist in maintaining ISO45001 certification and related documentation. Fleet Management: Oversee vehicle compliance (MOTs, servicing, repairs), manage fuel cards, monitor alerts, and liaise with drivers. Facilities Management: Monitor and record facility checks (e.g., legionella, fire alarms), manage site supplies, and ensure compliance. Administrative Support: Perform general clerical duties, including data entry, document management, and maintaining an organised office environment. What We're Looking For: Proven experience in a similar administrative role. Familiarity with purchase orders, health & safety systems, and ISO standards. Strong attention to detail and ability to manage multiple priorities. Proficiency in Microsoft Office and general IT systems. Excellent communication and interpersonal skills. Experience with fleet or facilities management is a plus. Experience in an SME environment would be advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 25, 2025
Full time
Administrator Office Based Maternity Cover I'm working with a client who is seeking a proactive and detail-oriented Administrator to join a small, friendly team on a maternity cover basis. This is a fantastic opportunity for someone with strong organisational skills and a background in administrative support. Experience working in an SME environment would be beneficial. Key Responsibilities: Purchase Orders & Service Projects: Support the Projects Manager with goods-in processes, supplier approvals, and service project coordination. Health & Safety Compliance: Assist in maintaining ISO45001 certification and related documentation. Fleet Management: Oversee vehicle compliance (MOTs, servicing, repairs), manage fuel cards, monitor alerts, and liaise with drivers. Facilities Management: Monitor and record facility checks (e.g., legionella, fire alarms), manage site supplies, and ensure compliance. Administrative Support: Perform general clerical duties, including data entry, document management, and maintaining an organised office environment. What We're Looking For: Proven experience in a similar administrative role. Familiarity with purchase orders, health & safety systems, and ISO standards. Strong attention to detail and ability to manage multiple priorities. Proficiency in Microsoft Office and general IT systems. Excellent communication and interpersonal skills. Experience with fleet or facilities management is a plus. Experience in an SME environment would be advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hotel Manager
Travelodge Hotels Limited Bradford, Yorkshire
Job Description Find where you belong! Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Hotel Manager role could be the next exciting step in your career. What's it all about? As a Designate Hotel Manager at within the Bradford area , you would be responsible for leading, coaching and motivating the hotel teams. This is a Roaming position where you will be required to cover Bradford and the surrounding area. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety driving awareness and engagement for our Team Members to earn more through our incentive schemes Why Travelodge? Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel. You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust! What are the extra benefits of working for Travelodge? Circa £34,000 Annual bonus up to 13% by achieving KPI targets Flexible and part time working hours 50% discount on rooms plus food and soft drinks Discounts for friends and family with thousands of rooms at £19.99 £50 voucher on each work anniversary 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years) High street retailer and mobile phone discounts Pension scheme totalling 8% (employer contribution 3%) To find out what our Hotel Managers get up to take a look at our short video: Click here for Video Does a career as a Designate Hotel Manager appeal to you? then click 'apply' now. We'd love to hear from you.
Jul 25, 2025
Full time
Job Description Find where you belong! Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Hotel Manager role could be the next exciting step in your career. What's it all about? As a Designate Hotel Manager at within the Bradford area , you would be responsible for leading, coaching and motivating the hotel teams. This is a Roaming position where you will be required to cover Bradford and the surrounding area. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety driving awareness and engagement for our Team Members to earn more through our incentive schemes Why Travelodge? Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel. You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust! What are the extra benefits of working for Travelodge? Circa £34,000 Annual bonus up to 13% by achieving KPI targets Flexible and part time working hours 50% discount on rooms plus food and soft drinks Discounts for friends and family with thousands of rooms at £19.99 £50 voucher on each work anniversary 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years) High street retailer and mobile phone discounts Pension scheme totalling 8% (employer contribution 3%) To find out what our Hotel Managers get up to take a look at our short video: Click here for Video Does a career as a Designate Hotel Manager appeal to you? then click 'apply' now. We'd love to hear from you.
Mainstay
Lift Engineer - Condition Surveys
Mainstay
Innovus - Building Safety and Compliance Location: Nationwide (Travel Required) Hours:35 hours per week, Monday to Friday Salary: up to £63,000 plus car allowance At Innovus, we are committed to delivering market leading solutions and professional services. As a Lift Engineer- Condition Survey , you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. Position Overview: We are seeking a skilled and experienced Lift Engineer to conduct comprehensive condition surveys on lift installations across various locations nationwide. The successful candidate will assess the current state of lift equipment, identify potential issues, and provide detailed reports to support maintenance planning and safety compliance. Key Responsibilities: Conduct detailed condition surveys of lift and escalator equipment at client sites across the country. Inspect lift components including control systems, safety devices, structural elements, and mechanical parts. Assess the operational status and identify signs of wear, corrosion, or other defects. Prepare accurate and detailed survey reports, including photographic evidence and recommendations for maintenance or repairs. Ensure all inspections are carried out in accordance with relevant safety standards, legislation, and company procedures. Liaise with clients and site personnel to coordinate inspection schedules and communicate findings effectively. Maintain detailed records of inspections, findings, and follow-up actions. Keep up-to-date with industry standards, regulations, and best practices related to lift safety and condition assessment. Qualifications & Experience: Proven experience as a Lift Engineer, Lift Inspector, or similar role. Knowledge of lift and escalator systems, components, and safety standards (e.g., LOLER, BS EN 81). Strong diagnostic and problem-solving skills. Excellent report-writing and communication skills. Ability to work independently and manage time effectively across multiple locations. Full UK driving license and willingness to travel nationwide. Relevant qualifications such as NVQ, City & Guilds, or equivalent in lift engineering or inspection. Previous experience conducting condition surveys or safety inspections. Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We're passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That's why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we're committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the 'Apply' button below to begin your application. You'll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we'll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually - but we truly appreciate your interest in joining Innovus. Innovus - Building Safety and Compliance
Jul 25, 2025
Full time
Innovus - Building Safety and Compliance Location: Nationwide (Travel Required) Hours:35 hours per week, Monday to Friday Salary: up to £63,000 plus car allowance At Innovus, we are committed to delivering market leading solutions and professional services. As a Lift Engineer- Condition Survey , you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. Position Overview: We are seeking a skilled and experienced Lift Engineer to conduct comprehensive condition surveys on lift installations across various locations nationwide. The successful candidate will assess the current state of lift equipment, identify potential issues, and provide detailed reports to support maintenance planning and safety compliance. Key Responsibilities: Conduct detailed condition surveys of lift and escalator equipment at client sites across the country. Inspect lift components including control systems, safety devices, structural elements, and mechanical parts. Assess the operational status and identify signs of wear, corrosion, or other defects. Prepare accurate and detailed survey reports, including photographic evidence and recommendations for maintenance or repairs. Ensure all inspections are carried out in accordance with relevant safety standards, legislation, and company procedures. Liaise with clients and site personnel to coordinate inspection schedules and communicate findings effectively. Maintain detailed records of inspections, findings, and follow-up actions. Keep up-to-date with industry standards, regulations, and best practices related to lift safety and condition assessment. Qualifications & Experience: Proven experience as a Lift Engineer, Lift Inspector, or similar role. Knowledge of lift and escalator systems, components, and safety standards (e.g., LOLER, BS EN 81). Strong diagnostic and problem-solving skills. Excellent report-writing and communication skills. Ability to work independently and manage time effectively across multiple locations. Full UK driving license and willingness to travel nationwide. Relevant qualifications such as NVQ, City & Guilds, or equivalent in lift engineering or inspection. Previous experience conducting condition surveys or safety inspections. Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We're passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That's why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we're committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the 'Apply' button below to begin your application. You'll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we'll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually - but we truly appreciate your interest in joining Innovus. Innovus - Building Safety and Compliance
Hotel Manager
Travelodge Hotels Limited Dumfries, Dumfriesshire
Job Description Find where you belong! Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Hotel Manager role could be the next exciting step in your career. What's it all about? As a Hotel Manager at Travelodge Dumfries , you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety driving awareness and engagement for our Team Members to earn more through our incentive schemes Why Travelodge? Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel. You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust! What are the extra benefits of working for Travelodge? £29,000 Annual bonus up to 13% by achieving KPI targets Flexible and part time working hours 50% discount on rooms plus food and soft drinks Discounts for friends and family with thousands of rooms at £19.99 £50 voucher on each work anniversary 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years) High street retailer and mobile phone discounts Pension scheme totalling 8% (employer contribution 3%) To find out what our Hotel Managers get up to take a look at our short video: Click here for Video Does a Full Time career as a Hotel Manager appeals to you? then click 'apply' now. We'd love to hear from you.
Jul 25, 2025
Full time
Job Description Find where you belong! Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Hotel Manager role could be the next exciting step in your career. What's it all about? As a Hotel Manager at Travelodge Dumfries , you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety driving awareness and engagement for our Team Members to earn more through our incentive schemes Why Travelodge? Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel. You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust! What are the extra benefits of working for Travelodge? £29,000 Annual bonus up to 13% by achieving KPI targets Flexible and part time working hours 50% discount on rooms plus food and soft drinks Discounts for friends and family with thousands of rooms at £19.99 £50 voucher on each work anniversary 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years) High street retailer and mobile phone discounts Pension scheme totalling 8% (employer contribution 3%) To find out what our Hotel Managers get up to take a look at our short video: Click here for Video Does a Full Time career as a Hotel Manager appeals to you? then click 'apply' now. We'd love to hear from you.
Niyaa People Ltd
Planning Manager
Niyaa People Ltd
We are actively looking for a Planning Manager in the Greater London area to join a housing association in the property services team on a permanent basis. In return you will receive 36 days annual leave, hybrid working and investment in your personal development and training. As the Planning Manager, you will be: Managing the scheduling team providing support across the property service delivery team Scheduling work for compliance, gas, heating and repairs works Ensuring that all work is booked in for operatives and contractors and all is in line with the projects KPIs Overseeing the performance of the scheduling team, providing training and 121 support Experience needed for the role: Managed a team of planners previously within the social housing sector Experience in a compliance and property services team Strong organisation and administration skills In return as the Planning Manager, you will receive: 56,000- 57,000 Hybrid working- 2 days in office 36 days annual leave including bank holidays Pension scheme Investment in personal development, training and qualifications Wide range of additional benefits We are keen to see CVs from Planning Manager, Scheduling Manager, Property Services Manager, Compliance Manager, Repairs Manager, Repairs and Customer Service Manager If this role appeals to you then please apply now or contact Katie on (phone number removed) or email on removed)
Jul 25, 2025
Full time
We are actively looking for a Planning Manager in the Greater London area to join a housing association in the property services team on a permanent basis. In return you will receive 36 days annual leave, hybrid working and investment in your personal development and training. As the Planning Manager, you will be: Managing the scheduling team providing support across the property service delivery team Scheduling work for compliance, gas, heating and repairs works Ensuring that all work is booked in for operatives and contractors and all is in line with the projects KPIs Overseeing the performance of the scheduling team, providing training and 121 support Experience needed for the role: Managed a team of planners previously within the social housing sector Experience in a compliance and property services team Strong organisation and administration skills In return as the Planning Manager, you will receive: 56,000- 57,000 Hybrid working- 2 days in office 36 days annual leave including bank holidays Pension scheme Investment in personal development, training and qualifications Wide range of additional benefits We are keen to see CVs from Planning Manager, Scheduling Manager, Property Services Manager, Compliance Manager, Repairs Manager, Repairs and Customer Service Manager If this role appeals to you then please apply now or contact Katie on (phone number removed) or email on removed)
General Manager
Furtwangen Glastonbury, Somerset
We're looking for a General Manager to join our Transportation team based in Glastonbury. This is for our highly esteemed highways maintenance contract, supporting Somerset Council's road network. Within this role, you'll be leading a fantastic team who deliver excellent services for our client. In return you'll receive great support from the senior leadership team. A competitive remuneration package which includes, company matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, bonus and company share opportunities. Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment. Location: Glastonbury, Somerset Hours: 40 hours per week What will you be responsible for? As General Manager, you'll be working within the senior leadership team, supporting them in delivering the requirements of the contracts, focusing on delivering intelligent asset management solutions, professional services, reactive and planned maintenance repairs and improvements and cyclical management, including winter maintenance of the complex networks whilst working safely and in accordance with contractual processes. Your day to day will include: Ensuring compliance with all Safety, Health, Environmental and Quality policies Promoting the wellbeing of your team and ensuring that an inclusive workplace where diversity of thought, background and experience is actively encouraged and achieved Working with Somerset Council, identifying effective use of resource budgets, delivering financial targets and ensuring growth of third-party works Leading or participating in business improvement projects in support of wider contract business plan objectives analysing business performance, presenting alternative solutions, making recommendations and supporting implementation Chairing governance meetings, managing customer and stakeholder needs such as councillors / clients effectively Be part of the Local Authorities management team and client forum What are we looking for? This role of General Manager is great for you if: Have experience managing high performing reactive and planned operational teams Display leadership quality organisational and communication skills Have experience in working alongside local authority clients and political engagement Bring a good background in asset management and professional services along with commercial and contractual awareness in particular NEC form of contract, and application of health & safety practices Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Jul 25, 2025
Full time
We're looking for a General Manager to join our Transportation team based in Glastonbury. This is for our highly esteemed highways maintenance contract, supporting Somerset Council's road network. Within this role, you'll be leading a fantastic team who deliver excellent services for our client. In return you'll receive great support from the senior leadership team. A competitive remuneration package which includes, company matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, bonus and company share opportunities. Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment. Location: Glastonbury, Somerset Hours: 40 hours per week What will you be responsible for? As General Manager, you'll be working within the senior leadership team, supporting them in delivering the requirements of the contracts, focusing on delivering intelligent asset management solutions, professional services, reactive and planned maintenance repairs and improvements and cyclical management, including winter maintenance of the complex networks whilst working safely and in accordance with contractual processes. Your day to day will include: Ensuring compliance with all Safety, Health, Environmental and Quality policies Promoting the wellbeing of your team and ensuring that an inclusive workplace where diversity of thought, background and experience is actively encouraged and achieved Working with Somerset Council, identifying effective use of resource budgets, delivering financial targets and ensuring growth of third-party works Leading or participating in business improvement projects in support of wider contract business plan objectives analysing business performance, presenting alternative solutions, making recommendations and supporting implementation Chairing governance meetings, managing customer and stakeholder needs such as councillors / clients effectively Be part of the Local Authorities management team and client forum What are we looking for? This role of General Manager is great for you if: Have experience managing high performing reactive and planned operational teams Display leadership quality organisational and communication skills Have experience in working alongside local authority clients and political engagement Bring a good background in asset management and professional services along with commercial and contractual awareness in particular NEC form of contract, and application of health & safety practices Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Customer Experience Manager - Stratford
Axis Europe Stratford-upon-avon, Warwickshire
About us: Axis has experienced continual growth since its establishment in 1986, we're not aiming to be the biggest service provider, however we intend to be the best. We work with some of the UK's largest building owners, landlords & facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors. Benefits Annual holiday; 22 days increases after 1 years' service to a maximum of 5 days Long service awards; continuous service at key achievements are rewarded Perkbox; from free coffees and cinema tickets to trips away and much more Volunteer day; paid yearly volunteer days for a worthy cause The Role The Customer Experience Manager (Call Centre) role will support the Head of Customer Services to improve customer service delivery across the Repairs & Maintenance division's Customer Service Call Centres, positively impacting on the end-to-end customer journey and customer satisfaction levels whilst always promoting the company values. Responsibilities Training Support with the review and development of all training content for Customer Service Advisors, Team Leaders and Managers Support with the review and development of Customer Service induction content, along with the delivery of this in the absence of the Head of Customer Services Call Centre Support with the monitoring and reporting on calls and CSA performance to include average handling times, wait times and grade of service for all call centres. Conduct regular live monitoring to ensure the correct scripts and introductions are used, record call quality on call quality assessment forms and feed back to managers. Complaints Support with monitoring and reporting on complaints in relation to call handling as per company and Client procedures, helping to ensure teams are correctly recording, reporting, and closing complaints in a timely fashion and Support with trend analysis. Requirements: Experience of managing within a Customer Services environment is essential Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential Experiencing of reporting and analysing trends to identify improvement opportunities is essential Experience of delivering training to employees at all levels, in teams and on a one-to-one basis is desirable. Experience of delivering business presentations to wide audiences is desirable This list of responsibilities and requirements are not exhaustive, and some degree of flexibility is required to support the success of the department. If this opportunity interests you we would love to hear from you, what are you waiting for! Many faces, One Axis We value diversity in our business and actively support and celebrate it for the benefit of our employees, clients, and community. We are proud to be an equal opportunity workplace and embrace diversity above all. If you need any accommodations during our hiring process, please let us know in your application. Our goal is to meet your needs and make the assessment process fair and transparent.
Jul 25, 2025
Full time
About us: Axis has experienced continual growth since its establishment in 1986, we're not aiming to be the biggest service provider, however we intend to be the best. We work with some of the UK's largest building owners, landlords & facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors. Benefits Annual holiday; 22 days increases after 1 years' service to a maximum of 5 days Long service awards; continuous service at key achievements are rewarded Perkbox; from free coffees and cinema tickets to trips away and much more Volunteer day; paid yearly volunteer days for a worthy cause The Role The Customer Experience Manager (Call Centre) role will support the Head of Customer Services to improve customer service delivery across the Repairs & Maintenance division's Customer Service Call Centres, positively impacting on the end-to-end customer journey and customer satisfaction levels whilst always promoting the company values. Responsibilities Training Support with the review and development of all training content for Customer Service Advisors, Team Leaders and Managers Support with the review and development of Customer Service induction content, along with the delivery of this in the absence of the Head of Customer Services Call Centre Support with the monitoring and reporting on calls and CSA performance to include average handling times, wait times and grade of service for all call centres. Conduct regular live monitoring to ensure the correct scripts and introductions are used, record call quality on call quality assessment forms and feed back to managers. Complaints Support with monitoring and reporting on complaints in relation to call handling as per company and Client procedures, helping to ensure teams are correctly recording, reporting, and closing complaints in a timely fashion and Support with trend analysis. Requirements: Experience of managing within a Customer Services environment is essential Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential Experiencing of reporting and analysing trends to identify improvement opportunities is essential Experience of delivering training to employees at all levels, in teams and on a one-to-one basis is desirable. Experience of delivering business presentations to wide audiences is desirable This list of responsibilities and requirements are not exhaustive, and some degree of flexibility is required to support the success of the department. If this opportunity interests you we would love to hear from you, what are you waiting for! Many faces, One Axis We value diversity in our business and actively support and celebrate it for the benefit of our employees, clients, and community. We are proud to be an equal opportunity workplace and embrace diversity above all. If you need any accommodations during our hiring process, please let us know in your application. Our goal is to meet your needs and make the assessment process fair and transparent.
ao.com
Gas Installations Engineer
ao.com
Fuel your future with AO - earn up to £2,000 in performance bonuses! Imagine achieving the perfect balance between work and life with a shift pattern that works for you. Join our team as a Gas Engineer and enjoy the freedom of maintaining your own Gas Safe card while earning a dependable income you can count on. We set you up for success with a fully loaded toolkit worth up to £3,000 giving you everything you need to tackle any task with total confidence. No need to stress about buying expensive gear we ve got you covered! Salary: £33,778.00- £35,778.00 per annum Hours: 40 hours per week Shift Pattern: 4 on 4 off shift pattern Start/Finish time: 6:00am 6:00pm Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: As a Gas Engineer at AO, you ll work alongside one of our drivers, visiting customers homes to install gas appliances and electrical products. Our mission is simple: to make our customers lives easier. That s why you ll play a key role in ensuring everything is set up safely and efficiently. Your focus will be on providing outstanding customer service no need to worry about repairs. You ll install the products with care and show customers how to get the most out of their new appliances. At AO, you ll have the opportunity to positively impact lives while being part of a friendly, collaborative team that s always ready to support each other. A Few Things About You: Essential Full UK/EU driving licence with no more than 6 points. CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent. Our Benefits: With a 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Click Apply now to join our family and find out more about the Gas Installations Engineer role.
Jul 25, 2025
Full time
Fuel your future with AO - earn up to £2,000 in performance bonuses! Imagine achieving the perfect balance between work and life with a shift pattern that works for you. Join our team as a Gas Engineer and enjoy the freedom of maintaining your own Gas Safe card while earning a dependable income you can count on. We set you up for success with a fully loaded toolkit worth up to £3,000 giving you everything you need to tackle any task with total confidence. No need to stress about buying expensive gear we ve got you covered! Salary: £33,778.00- £35,778.00 per annum Hours: 40 hours per week Shift Pattern: 4 on 4 off shift pattern Start/Finish time: 6:00am 6:00pm Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: As a Gas Engineer at AO, you ll work alongside one of our drivers, visiting customers homes to install gas appliances and electrical products. Our mission is simple: to make our customers lives easier. That s why you ll play a key role in ensuring everything is set up safely and efficiently. Your focus will be on providing outstanding customer service no need to worry about repairs. You ll install the products with care and show customers how to get the most out of their new appliances. At AO, you ll have the opportunity to positively impact lives while being part of a friendly, collaborative team that s always ready to support each other. A Few Things About You: Essential Full UK/EU driving licence with no more than 6 points. CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent. Our Benefits: With a 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Click Apply now to join our family and find out more about the Gas Installations Engineer role.
Ackerman Pierce Ltd
Damp and Mould Project Manager
Ackerman Pierce Ltd
Our London Borough is looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. We are looking for a Damp and Mould Project Manager to lead the response to damp and mould issues in homes across Waltham Forest. You will manage inspections, repairs, and improvement works to ensure homes are safe, healthy, and meet all legal standards. Role will include - Identify and assess damp and mould problems in council housing. Manage contractors and consultants to carry out repairs and remedial works. Monitor progress, budgets, and quality of work. Keep records and update asset and compliance systems. Work with Building Safety and Compliance teams to meet legal and safety requirements. Support residents by providing advice and resolving concerns. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
Jul 25, 2025
Seasonal
Our London Borough is looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. We are looking for a Damp and Mould Project Manager to lead the response to damp and mould issues in homes across Waltham Forest. You will manage inspections, repairs, and improvement works to ensure homes are safe, healthy, and meet all legal standards. Role will include - Identify and assess damp and mould problems in council housing. Manage contractors and consultants to carry out repairs and remedial works. Monitor progress, budgets, and quality of work. Keep records and update asset and compliance systems. Work with Building Safety and Compliance teams to meet legal and safety requirements. Support residents by providing advice and resolving concerns. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
Absolutely Recruitment
Charity Retail Manager
Absolutely Recruitment
Salary: £27,000 per annum (with a review after 6 months) Hours: 40 hour week (5 days per week including Saturdays- day off in week Full time permanent role Based Surbiton area Fantastic opportunity to lead a Charity Shop based in the Surbiton area, ensuring income and gift aid targets are met. Previous experience in a similar role is essential. Key Responsibilities: Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies. Control cash flow and process financial donations accurately Maintain social media presence to boost income Support budget setting and gift aid procedures Recruitment, training, and performance reviews for staff and volunteers Provide professional customer service and promote charity events Accept donations courteously Ensure compliance with trading standards and maintain accurate records Oversee equipment maintenance and repairs Manage shop security, including key holder responsibilities and CCTV usage Implement Health & Safety policy and ensure compliance Person Specification Previous retail experience at management /supervisory level is essential Experience in the Charity sector beneficial Excelling communication skills Patient and hand on Experience of dealing with vulnerable people is beneficial Effective staff and volunteer management Cash handling experience
Jul 25, 2025
Full time
Salary: £27,000 per annum (with a review after 6 months) Hours: 40 hour week (5 days per week including Saturdays- day off in week Full time permanent role Based Surbiton area Fantastic opportunity to lead a Charity Shop based in the Surbiton area, ensuring income and gift aid targets are met. Previous experience in a similar role is essential. Key Responsibilities: Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies. Control cash flow and process financial donations accurately Maintain social media presence to boost income Support budget setting and gift aid procedures Recruitment, training, and performance reviews for staff and volunteers Provide professional customer service and promote charity events Accept donations courteously Ensure compliance with trading standards and maintain accurate records Oversee equipment maintenance and repairs Manage shop security, including key holder responsibilities and CCTV usage Implement Health & Safety policy and ensure compliance Person Specification Previous retail experience at management /supervisory level is essential Experience in the Charity sector beneficial Excelling communication skills Patient and hand on Experience of dealing with vulnerable people is beneficial Effective staff and volunteer management Cash handling experience
Randstad Construction & Property
Multi Skilled Plumber
Randstad Construction & Property City, London
We're Hiring: Permanent Multi Skilled Plumber - Social Housing Location: East London (Mobile role across East London) Contract: Permanent Full-Time Salary: 35,000 + Company Van + Fuel Card + Benefits + Bonus We are seeking an experienced and versatile Multi Skilled Plumber to join our team, working on a day-to-day social housing repair contract across void and occupied properties . This is an excellent opportunity to be part of a growing team delivering high-quality maintenance and repair work across East London. Key Responsibilities: Carrying out a wide range of plumbing repairs and installations Full bathroom installations, fitting sinks, toilets, and pipework Completing minor multi-trade tasks such as carpentry, tiling, and patch plastering Diagnosing and treating damp issues effectively Using PDA devices to log work and communicate with planners and managers Providing excellent customer service to tenants and residents What You'll Need: City & Guilds Level 2 or NVQ Level 2 in Plumbing (or equivalent) Ideally holds a Blue CSCS Card Full or automatic UK Driving Licence (held for a minimum of 12 months) Strong plumbing bias with basic skills in carpentry, plastering, and tiling Experience working in domestic or social housing environments Good understanding of damp treatment methods A proactive and professional attitude with the ability to work independently What's On Offer: Company van and fuel card (for work use only) Competitive salary and annual bonus scheme Permanent, full-time role with stability and growth opportunities A supportive team and positive work culture Employee benefits package If you're a skilled and dedicated tradesperson with the right plumbing experience, we'd love to hear from you. Apply now or share with someone who could be a great fit. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 25, 2025
Full time
We're Hiring: Permanent Multi Skilled Plumber - Social Housing Location: East London (Mobile role across East London) Contract: Permanent Full-Time Salary: 35,000 + Company Van + Fuel Card + Benefits + Bonus We are seeking an experienced and versatile Multi Skilled Plumber to join our team, working on a day-to-day social housing repair contract across void and occupied properties . This is an excellent opportunity to be part of a growing team delivering high-quality maintenance and repair work across East London. Key Responsibilities: Carrying out a wide range of plumbing repairs and installations Full bathroom installations, fitting sinks, toilets, and pipework Completing minor multi-trade tasks such as carpentry, tiling, and patch plastering Diagnosing and treating damp issues effectively Using PDA devices to log work and communicate with planners and managers Providing excellent customer service to tenants and residents What You'll Need: City & Guilds Level 2 or NVQ Level 2 in Plumbing (or equivalent) Ideally holds a Blue CSCS Card Full or automatic UK Driving Licence (held for a minimum of 12 months) Strong plumbing bias with basic skills in carpentry, plastering, and tiling Experience working in domestic or social housing environments Good understanding of damp treatment methods A proactive and professional attitude with the ability to work independently What's On Offer: Company van and fuel card (for work use only) Competitive salary and annual bonus scheme Permanent, full-time role with stability and growth opportunities A supportive team and positive work culture Employee benefits package If you're a skilled and dedicated tradesperson with the right plumbing experience, we'd love to hear from you. Apply now or share with someone who could be a great fit. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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