Customer Support Representative - London

Driving required Christmas & bank holidays off Great work-life balance

Are you a people person who enjoys solving problems and making a difference in your community?

TSR is currently looking for a friendly and proactive Customer Support Representative to join our client's growing team. You'll support residents during property works and ensure a positive experience from start to finish.

What You'll Do:

• Be the key contact for residents throughout works
• Communicate via phone, email, and in-person visits
• Handle questions, complaints, and access arrangements
• Coordinate appointments for contractors and trades
• Attend site visits, resident meetings, and coffee mornings
• Collect feedback and maintain KPI records in Excel

What We're Looking For:

• Excellent communication and customer service skills
• Organised, punctual, and adaptable
• Ability to drive and use of your own vehicle
• Right to work in the UK (DBS check provided)

What You'll Get:

• 21 days annual leave plus bank holidays and Christmas break
• Weekdays only - enjoy your evenings and weekends
• Friendly, supportive team environment
• Meaningful work with long-term career potential

Apply today and be part of a company that puts people first - at work and at home.