Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking. HOW WILL YOU MAKE AN IMPACT? The Product Owner will be responsible for leading the development and optimisation of digital products and experiences for Dunhill, with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. Develop and maintain product roadmaps, ensuring alignment with business priorities, omnichannel initiatives, and strategic goals. Act as the primary liaison between stakeholders (business, Group Tech, digital design, back-end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related to ensuring successful product delivery, omnichannel experiences and customer satisfaction. Ensure all product enhancements, features, and integrations provide a seamless and elevated experience for customers across all touchpoints, including online, mobile, and in-store. Manage and communicate product releases, coordinate user acceptance testing (UAT), and oversee deployment across omnichannel platforms. Collaborate with marketing, client experience, and retail teams to ensure that omnichannel solutions meet the brand's high standards and elevate customer engagement. Stay current on industry trends, customer preferences, and competitor offerings to inform product strategy and decision-making, particularly in the context of omnichannel retail. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Bachelor's degree in Business, Marketing, Fashion, or related field. Minimum of 3-5 years of experience as a Product Owner, with a strong preference for candidates with experience in the luxury fashion industry. Proven experience working with Salesforce platforms (Sales Cloud, Service Cloud, Commerce Cloud, etc.) and familiarity with omnichannel integrations. Strong understanding of digital product management, omnichannel strategies, and agile methodologies, with experience working across both online and offline channels. Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and foster collaboration across departments. Knowledge of luxury menswear trends, customer profiles, and the importance of exceptional customer experience in high-end markets. Ability to manage multiple projects simultaneously, with a keen eye for detail and a passion for delivering high-quality, impactful products. Preferred Skills: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder). Experience in eCommerce and omnichannel retail in the luxury fashion industry. Strong analytical skills and experience using data to drive decisions and product improvements across digital and physical channels. Familiarity with design thinking, user-centered design, and UX/UI best practices for omnichannel platforms. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Head of E-Commerce 3rd stage - Interview with the Senior Client Director 4th Stage - Interview with the Senior Human Resources Manager LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Jul 27, 2025
Full time
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking. HOW WILL YOU MAKE AN IMPACT? The Product Owner will be responsible for leading the development and optimisation of digital products and experiences for Dunhill, with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. Develop and maintain product roadmaps, ensuring alignment with business priorities, omnichannel initiatives, and strategic goals. Act as the primary liaison between stakeholders (business, Group Tech, digital design, back-end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related to ensuring successful product delivery, omnichannel experiences and customer satisfaction. Ensure all product enhancements, features, and integrations provide a seamless and elevated experience for customers across all touchpoints, including online, mobile, and in-store. Manage and communicate product releases, coordinate user acceptance testing (UAT), and oversee deployment across omnichannel platforms. Collaborate with marketing, client experience, and retail teams to ensure that omnichannel solutions meet the brand's high standards and elevate customer engagement. Stay current on industry trends, customer preferences, and competitor offerings to inform product strategy and decision-making, particularly in the context of omnichannel retail. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Bachelor's degree in Business, Marketing, Fashion, or related field. Minimum of 3-5 years of experience as a Product Owner, with a strong preference for candidates with experience in the luxury fashion industry. Proven experience working with Salesforce platforms (Sales Cloud, Service Cloud, Commerce Cloud, etc.) and familiarity with omnichannel integrations. Strong understanding of digital product management, omnichannel strategies, and agile methodologies, with experience working across both online and offline channels. Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and foster collaboration across departments. Knowledge of luxury menswear trends, customer profiles, and the importance of exceptional customer experience in high-end markets. Ability to manage multiple projects simultaneously, with a keen eye for detail and a passion for delivering high-quality, impactful products. Preferred Skills: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder). Experience in eCommerce and omnichannel retail in the luxury fashion industry. Strong analytical skills and experience using data to drive decisions and product improvements across digital and physical channels. Familiarity with design thinking, user-centered design, and UX/UI best practices for omnichannel platforms. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Head of E-Commerce 3rd stage - Interview with the Senior Client Director 4th Stage - Interview with the Senior Human Resources Manager LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Head of Digital Consumer Experience Capabilities City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role You will be a critical leader within the global digital squad, operating as part of the wider global ecommerce acceleration team within OX. You will be directly working with other global heads (Retail Media and Commercial) and partnering with the eCommerce Area Directors (EU, LATAM, ASEAN, MENAP) to deliver your vision for this role. To achieve your vision, you will have to continuously build a nurture a global a community of local Digital shelf managers across the world, who will both execute your vision, and be your ultimate measure of success; Improved KPIs at the front line to deliver an online Consumer WOW. Your responsibility falls into 2 buckets: building ecommerce execution muscle in the IMEx to outperform today, and to pioneer future solutions to bring competitive advantage to Reckitt ecommerce in future. To be successful, you will need leverage eCommerce, sales and marketing teams all over the world, with the objective to accelerate growth and fuel our OX mission to 'accelerate IMEx to be a world class omni sales organisation. Your ideas and solutions have to be impactful and adaptable to the biggest online platforms (Amazon, Shopee, Meli), and be useful across the vastly different markets we operate in. Driving adoption of tools, best practices and capabilities to improve performance and online experience will be a core KPI in this role. Your responsibilities You will operate in a matrix organisation within OX, solving for consumer and best outcome. You will be responsible of driving the Digital Shelf and Consumer Experience global growth and strategy by building, defining and pioneering on capabilities, best practices, guidance and standards of excellence. Digital Shelf Analytics: assess and onboard the best global partners to monitor the markets online execution. Define kpis and targets by region and ensure a high level of tool adoption and proficiency across markets Content Excellence: provide the local markets best practices toolkits to get content presence and quality across all the customer platforms based on shopping journeys and platform specific. Tool pioneering: constantly assess external partners and partner with internal IT&D team to provide the markets with the best-in-class tools (including AI and genAI) to drive excellent execution. Ratings & Reviews strategy: be responsible for the sampling, syndication and insights collection strategy for ratings and reviews to be implemented across markets and platforms. Brand strategy implementation: partner with global brand team to ensure the best digital strategy and content materials for the local markets Eventing support: provide guidance on jobs to be done and perfect execution during ecommerce events (like Black Friday, Prime Day) Training local teams: identify capabilities and skill gaps at a local level and accordingly define training plans to establish global standards of excellence. The experience we're looking for Curiosity, proactivity and growth mindset to seek for new opportunities to improve consumer experience Documented evidence of excellent collaboration, influencing and team work to achieve results at scale Higher change and people agility Experience in FMCG eCommerce, Pure player platforms or similar global roles. Flexibility and agility to quickly adjust to a dynamic work environment and constantly changing online and consumer landscape Functional expert in all digital shelf with local market experience preferred Deep understanding of the 'eCommerce Formula', drivers and enablers The skills for success Ecommerce, Analysing sales and Ecommerce data FMCG strong stakeholder management strategic. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Jul 27, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Head of Digital Consumer Experience Capabilities City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role You will be a critical leader within the global digital squad, operating as part of the wider global ecommerce acceleration team within OX. You will be directly working with other global heads (Retail Media and Commercial) and partnering with the eCommerce Area Directors (EU, LATAM, ASEAN, MENAP) to deliver your vision for this role. To achieve your vision, you will have to continuously build a nurture a global a community of local Digital shelf managers across the world, who will both execute your vision, and be your ultimate measure of success; Improved KPIs at the front line to deliver an online Consumer WOW. Your responsibility falls into 2 buckets: building ecommerce execution muscle in the IMEx to outperform today, and to pioneer future solutions to bring competitive advantage to Reckitt ecommerce in future. To be successful, you will need leverage eCommerce, sales and marketing teams all over the world, with the objective to accelerate growth and fuel our OX mission to 'accelerate IMEx to be a world class omni sales organisation. Your ideas and solutions have to be impactful and adaptable to the biggest online platforms (Amazon, Shopee, Meli), and be useful across the vastly different markets we operate in. Driving adoption of tools, best practices and capabilities to improve performance and online experience will be a core KPI in this role. Your responsibilities You will operate in a matrix organisation within OX, solving for consumer and best outcome. You will be responsible of driving the Digital Shelf and Consumer Experience global growth and strategy by building, defining and pioneering on capabilities, best practices, guidance and standards of excellence. Digital Shelf Analytics: assess and onboard the best global partners to monitor the markets online execution. Define kpis and targets by region and ensure a high level of tool adoption and proficiency across markets Content Excellence: provide the local markets best practices toolkits to get content presence and quality across all the customer platforms based on shopping journeys and platform specific. Tool pioneering: constantly assess external partners and partner with internal IT&D team to provide the markets with the best-in-class tools (including AI and genAI) to drive excellent execution. Ratings & Reviews strategy: be responsible for the sampling, syndication and insights collection strategy for ratings and reviews to be implemented across markets and platforms. Brand strategy implementation: partner with global brand team to ensure the best digital strategy and content materials for the local markets Eventing support: provide guidance on jobs to be done and perfect execution during ecommerce events (like Black Friday, Prime Day) Training local teams: identify capabilities and skill gaps at a local level and accordingly define training plans to establish global standards of excellence. The experience we're looking for Curiosity, proactivity and growth mindset to seek for new opportunities to improve consumer experience Documented evidence of excellent collaboration, influencing and team work to achieve results at scale Higher change and people agility Experience in FMCG eCommerce, Pure player platforms or similar global roles. Flexibility and agility to quickly adjust to a dynamic work environment and constantly changing online and consumer landscape Functional expert in all digital shelf with local market experience preferred Deep understanding of the 'eCommerce Formula', drivers and enablers The skills for success Ecommerce, Analysing sales and Ecommerce data FMCG strong stakeholder management strategic. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Ecommerce Manager Ready to Own Ecommerce in a Growing Food Brand? The Advocate Group are supporting a fast-growing food manufacturer. Their an ambitious business who are moving into ecommerce with this newly created role and looking for a sharp, hands-on Ecommerce Manager to drive digital sales If you love data, digital tools, and delicious products this is your moment. What You'll Do Lead the charge on UK ecommerce strategy for trade and consumer sales Own and optimise our WooCommerce platform for better UX, conversions & repeat orders Analyse performance and use insights to drive smart trading decisions Collaborate cross-functionally to launch new features, improve fulfilment, and enhance CX Boost retention through loyalty schemes, reordering tools, and targeted email campaigns Partner with marketing to drive traffic via SEO, PPC, and content What You Bring 3 5 years' ecommerce experience (B2B, food, D2C or wholesale a big plus) Hands-on with WooCommerce or similar platforms Great with people, numbers, and projects A commercial mindset and a love of food doesn t hurt Bonus Points For Knowledge of fulfilment/logistics for perishable goods Background in digital marketing or trading Sound like your kind of role? Apply now and help shape the digital future of a fast-moving food brand For more details or to discuss how we can support your career, please get in touch with John, or click Apply Now to be considered. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Jul 26, 2025
Full time
Ecommerce Manager Ready to Own Ecommerce in a Growing Food Brand? The Advocate Group are supporting a fast-growing food manufacturer. Their an ambitious business who are moving into ecommerce with this newly created role and looking for a sharp, hands-on Ecommerce Manager to drive digital sales If you love data, digital tools, and delicious products this is your moment. What You'll Do Lead the charge on UK ecommerce strategy for trade and consumer sales Own and optimise our WooCommerce platform for better UX, conversions & repeat orders Analyse performance and use insights to drive smart trading decisions Collaborate cross-functionally to launch new features, improve fulfilment, and enhance CX Boost retention through loyalty schemes, reordering tools, and targeted email campaigns Partner with marketing to drive traffic via SEO, PPC, and content What You Bring 3 5 years' ecommerce experience (B2B, food, D2C or wholesale a big plus) Hands-on with WooCommerce or similar platforms Great with people, numbers, and projects A commercial mindset and a love of food doesn t hurt Bonus Points For Knowledge of fulfilment/logistics for perishable goods Background in digital marketing or trading Sound like your kind of role? Apply now and help shape the digital future of a fast-moving food brand For more details or to discuss how we can support your career, please get in touch with John, or click Apply Now to be considered. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Business Development Manager ( Courier industry) Location: Field-based with 1 day in the office (Heathrow) Salary: £45,000 £50,000 + Car Allowance + Commission Scheme (tailored to experience) Hours: Monday to Friday, 37.5 hours per week (flexible working within standard office hours) Ready to own the full sales cycle in a fast-moving, cross-border logistics business? We re working with a dynamic logistics provider looking to expand their presence across international ecommerce markets. If you ve got solid experience in the courier, parcel, or international exports space and you're tired of being a small cog in a giant machine this is your chance to take full ownership of the business development process from pitch to partnership. This is a field-based role (4 days out visiting clients and prospects, 1 day on-site) and would suit someone who thrives on building long-term relationships and isn t afraid to knock on doors whether in person, over Zoom, or through a clever LinkedIn intro. About the Role: This is a rare opportunity to build your own desk while contributing to the long-term growth of the UK division. You ll work closely with the senior team to identify opportunities, win new clients, and shape the sales strategy for emerging markets including Asia, Australia, and India. You ll also get involved in broader brand-building efforts including helping shape customer comms, digital campaigns, and collaborative projects with international teams. Key Responsibilities: Proactively source and engage new clients in ecommerce shipping and international courier sectors Represent the business at industry events and trade shows Build tailored proposals for new business, ensuring commercial viability and long-term partnership potential Lead client negotiations and close deals with a strategic focus Share trends and insights with the wider team to improve client retention and brand impact Collaborate on sales content, customer marketing, and product positioning Keep your ear to the ground for what s next in parcel logistics from tech tools to emerging routes Mentor internal colleagues by sharing commercial awareness and insights What We re Looking For: Proven experience (2+ years) in a business development role within ecommerce logistics or international courier A confident communicator with a strong grasp of modern sales techniques Comfortable managing longer sales cycles and high-value negotiations Strong commercial instinct able to balance ambition with practical deal-making Familiarity with digital sales channels, including LinkedIn and content-driven outreach A clean UK driving licence (or no more than 6 points) A self-starter with the resilience to generate leads and win trust in a competitive market Nice to Have: A network of ecommerce brands or cross-border shipping contacts Experience selling digital logistics solutions (e.g., shipment platforms or APIs) Familiarity with Asian and Australasian shipping routes or fulfilment markets Why This Role? A real voice in the company you ll work closely with senior decision makers Flexible working manage your own diary, based around client needs Lucrative earning potential base salary, car allowance, and an agreed commission scheme Ongoing opportunities for career progression and wider collaboration A varied role that combines new business, strategy, and creative thinking What to Do Next: If you're excited by the challenge of growing something meaningful and want the space to do your best work apply today! Know someone who d be perfect for this role? Refer a friend and earn a £100 voucher when they re placed in a permanent job through us. If you're interested, please submit an up-to-date CV. Due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency; for temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously. To learn how we handle your data, visit our website where you can find our Data Privacy Notice.
Jul 26, 2025
Full time
Business Development Manager ( Courier industry) Location: Field-based with 1 day in the office (Heathrow) Salary: £45,000 £50,000 + Car Allowance + Commission Scheme (tailored to experience) Hours: Monday to Friday, 37.5 hours per week (flexible working within standard office hours) Ready to own the full sales cycle in a fast-moving, cross-border logistics business? We re working with a dynamic logistics provider looking to expand their presence across international ecommerce markets. If you ve got solid experience in the courier, parcel, or international exports space and you're tired of being a small cog in a giant machine this is your chance to take full ownership of the business development process from pitch to partnership. This is a field-based role (4 days out visiting clients and prospects, 1 day on-site) and would suit someone who thrives on building long-term relationships and isn t afraid to knock on doors whether in person, over Zoom, or through a clever LinkedIn intro. About the Role: This is a rare opportunity to build your own desk while contributing to the long-term growth of the UK division. You ll work closely with the senior team to identify opportunities, win new clients, and shape the sales strategy for emerging markets including Asia, Australia, and India. You ll also get involved in broader brand-building efforts including helping shape customer comms, digital campaigns, and collaborative projects with international teams. Key Responsibilities: Proactively source and engage new clients in ecommerce shipping and international courier sectors Represent the business at industry events and trade shows Build tailored proposals for new business, ensuring commercial viability and long-term partnership potential Lead client negotiations and close deals with a strategic focus Share trends and insights with the wider team to improve client retention and brand impact Collaborate on sales content, customer marketing, and product positioning Keep your ear to the ground for what s next in parcel logistics from tech tools to emerging routes Mentor internal colleagues by sharing commercial awareness and insights What We re Looking For: Proven experience (2+ years) in a business development role within ecommerce logistics or international courier A confident communicator with a strong grasp of modern sales techniques Comfortable managing longer sales cycles and high-value negotiations Strong commercial instinct able to balance ambition with practical deal-making Familiarity with digital sales channels, including LinkedIn and content-driven outreach A clean UK driving licence (or no more than 6 points) A self-starter with the resilience to generate leads and win trust in a competitive market Nice to Have: A network of ecommerce brands or cross-border shipping contacts Experience selling digital logistics solutions (e.g., shipment platforms or APIs) Familiarity with Asian and Australasian shipping routes or fulfilment markets Why This Role? A real voice in the company you ll work closely with senior decision makers Flexible working manage your own diary, based around client needs Lucrative earning potential base salary, car allowance, and an agreed commission scheme Ongoing opportunities for career progression and wider collaboration A varied role that combines new business, strategy, and creative thinking What to Do Next: If you're excited by the challenge of growing something meaningful and want the space to do your best work apply today! Know someone who d be perfect for this role? Refer a friend and earn a £100 voucher when they re placed in a permanent job through us. If you're interested, please submit an up-to-date CV. Due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency; for temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously. To learn how we handle your data, visit our website where you can find our Data Privacy Notice.
Customer Service Executive job (Sales Administrator) paying £30,000 - Richmond - Ecommerce Business Your new company A fantastic opportunity is available for a Customer Service Executive/Sales Administrator to work for a creative Ecommerce business in the Richmond area. This role has arisen due to an internal promotion and forms part of a small but friendly and stable team. This position is fully based on site and therefore candidates must be living within a reasonable (less than an hour) commute of Richmond. Your new role Your new role will be to work with niche retail customers to maintain records of customer specifications for deliveries, processing sales orders, dealing with pro forma invoices, liaising with the 3PL distribution centre to ensure orders are dispatched on time. You will cross-reference product orders on Oracle, use Excel for stock reporting and work closely with finance regarding payments. What you'll need to succeed In order to be successful you will have strong administrative and customer service experience, ideally within a product-based business such as manufacturing, supply chain, Ecommerce or retail. Experience in order processing, sales administration, customer service within an office environment. You will live within a reasonable commute of Richmond. Bonus points for Excel use and experience using ERP systems. What you'll get in return In return you will be offered a permanent role in this fantastic organisation paying £30,000, with generous holidays of 25 days plus bank holidays, 36.5 hours per week which will be operated between 8.30am - 5.30pm with some degree of flexibility to be scheduled with your manager. Private medical insurance. Please note this is a fully office based role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 25, 2025
Full time
Customer Service Executive job (Sales Administrator) paying £30,000 - Richmond - Ecommerce Business Your new company A fantastic opportunity is available for a Customer Service Executive/Sales Administrator to work for a creative Ecommerce business in the Richmond area. This role has arisen due to an internal promotion and forms part of a small but friendly and stable team. This position is fully based on site and therefore candidates must be living within a reasonable (less than an hour) commute of Richmond. Your new role Your new role will be to work with niche retail customers to maintain records of customer specifications for deliveries, processing sales orders, dealing with pro forma invoices, liaising with the 3PL distribution centre to ensure orders are dispatched on time. You will cross-reference product orders on Oracle, use Excel for stock reporting and work closely with finance regarding payments. What you'll need to succeed In order to be successful you will have strong administrative and customer service experience, ideally within a product-based business such as manufacturing, supply chain, Ecommerce or retail. Experience in order processing, sales administration, customer service within an office environment. You will live within a reasonable commute of Richmond. Bonus points for Excel use and experience using ERP systems. What you'll get in return In return you will be offered a permanent role in this fantastic organisation paying £30,000, with generous holidays of 25 days plus bank holidays, 36.5 hours per week which will be operated between 8.30am - 5.30pm with some degree of flexibility to be scheduled with your manager. Private medical insurance. Please note this is a fully office based role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. Job Description Depop is looking for an experienced Senior Backend Software Engineer to join us permanently. Within this role, you'll be working in a product engineering team developing the services used for interaction between our customers and Depop. As a member of this cross functional team, you will collaborate with product, design and other engineers to improve ease of access to support and efficient issue resolution for our customers. Responsibilities: As a Senior Backend Engineer within this team, you can expect to: Work closely with Engineering Managers, Product Managers, Product Designers, and various Engineers to understand problems and to design solutions Produce high-quality code that is well-structured and simple to understand that will be used by 1M+ active daily users Take ownership of product development, from feature discovery, to the breakdown of work, and its implementation End-to-end application support, including production incident management Embrace agile methodologies and user-centred thinking Engage in a culture of continuous improvement by attending events such as blameless post-mortems, architecture reviews, and engineering guild sessions Collaborate on a daily basis with fellow engineers in the cross functional environment to solve problems and write code Mentor and coach your colleagues Qualifications: Be capable to write high quality code in Scala or be interested in learning a functional language Experience working with RDBMS, ideally Postgres Experience building scalable web applications serving 10,000s of requests per second Ability to proactively find and solve complex problems independently, but also know when to seek guidance or help from your peers. Must haves: Experience with Scala Willing to work in Python and Scala codebases Proficient in testing solutions at different levels - unit and integration - Experience with relational or non-relational databases, preferably PostgreSQL, DynamoDB, AWS Athena Experience with Docker and Kubernetes Nice to haves: Experience with Java Experience with Play framework Experience with web frameworks, or web development Experience with eCommerce Experience with event-driven architectures, preferably using RabbitMQ or Kafka Experience in using production AWS infrastructure, ideally with Terraform Additional Information PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards! Depop is the community-powered fashion marketplace to buy and sell circular fashion, with over 30 million registered users in more than 150 countries. Depop is a place for anyone to discover and celebrate their style on their own terms, and to feel good about their fashion choices by extending the lives of millions of garments. The company was founded in 2011 and is headquartered in London with offices in Manchester and New York. Depop has approximately 400 employees dedicated to its mission of building the world's most diverse progressive home of fashion, that's kinder on the planet and kinder to people. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Keep up to date Want to learn more about life at Depop? We share life at Depop updates on our LinkedIn page, and you can also keep an eye on all our job opportunities on our careers page.
Jul 25, 2025
Full time
Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. Job Description Depop is looking for an experienced Senior Backend Software Engineer to join us permanently. Within this role, you'll be working in a product engineering team developing the services used for interaction between our customers and Depop. As a member of this cross functional team, you will collaborate with product, design and other engineers to improve ease of access to support and efficient issue resolution for our customers. Responsibilities: As a Senior Backend Engineer within this team, you can expect to: Work closely with Engineering Managers, Product Managers, Product Designers, and various Engineers to understand problems and to design solutions Produce high-quality code that is well-structured and simple to understand that will be used by 1M+ active daily users Take ownership of product development, from feature discovery, to the breakdown of work, and its implementation End-to-end application support, including production incident management Embrace agile methodologies and user-centred thinking Engage in a culture of continuous improvement by attending events such as blameless post-mortems, architecture reviews, and engineering guild sessions Collaborate on a daily basis with fellow engineers in the cross functional environment to solve problems and write code Mentor and coach your colleagues Qualifications: Be capable to write high quality code in Scala or be interested in learning a functional language Experience working with RDBMS, ideally Postgres Experience building scalable web applications serving 10,000s of requests per second Ability to proactively find and solve complex problems independently, but also know when to seek guidance or help from your peers. Must haves: Experience with Scala Willing to work in Python and Scala codebases Proficient in testing solutions at different levels - unit and integration - Experience with relational or non-relational databases, preferably PostgreSQL, DynamoDB, AWS Athena Experience with Docker and Kubernetes Nice to haves: Experience with Java Experience with Play framework Experience with web frameworks, or web development Experience with eCommerce Experience with event-driven architectures, preferably using RabbitMQ or Kafka Experience in using production AWS infrastructure, ideally with Terraform Additional Information PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards! Depop is the community-powered fashion marketplace to buy and sell circular fashion, with over 30 million registered users in more than 150 countries. Depop is a place for anyone to discover and celebrate their style on their own terms, and to feel good about their fashion choices by extending the lives of millions of garments. The company was founded in 2011 and is headquartered in London with offices in Manchester and New York. Depop has approximately 400 employees dedicated to its mission of building the world's most diverse progressive home of fashion, that's kinder on the planet and kinder to people. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Keep up to date Want to learn more about life at Depop? We share life at Depop updates on our LinkedIn page, and you can also keep an eye on all our job opportunities on our careers page.
About the role As the UK's most successful omni-channel retailer, ecommerce is a key part of our business - we run two of the busiest websites in the UK, driving a significant proportion of our sales.Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from ecommerce functionality to machine learning.Have a quick glance of our Engineering best practices, see our engineers talk about their experience and opportunities to learn and grow; Check out our Tech stack, reach out to us if you have any questions. Visit - At a glance Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Expected Salary: £59,500 - £92,400 (depending upon experience) Contract type: Permanent What will you be doing? You will work as a software engineer specialising in Android development within a cross-functional Agile development team. You'll be working collaboratively with other highly skilled Android Engineers as well as iOS engineers, BAs, Quality Engineers, Designers and User Experience specialists on challenging customer-facing projects. As a Staff Engineer you will have responsibility for the development approach and provide technical assurance on complex IT projects. You will also use your knowledge of software engineering to support shaping of new projects and support the professional development of less experienced software engineers. You will work with a diverse range of technical and non-technical stakeholders which will require excellent communication skills. Learning new skills is extremely important to us. You would be expected to constantly improve your engineering skills and keep up to date with the latest technologies and techniques. In return for your commitment you will receive the support and resources needed to achieve your learning goals. Internally this role is known as Product Engineer (L6). Essential skills: Extensive experience in Native Mobile Development in Android (Kotlin and Java) Accessibility best practice Continuous Integration/Continuous Delivery Demonstrable experience in TDD, pair programming Agile development methods such as Scrum or Kanban REST API development and/or consumption Deep understanding of MVVM and MVP Significant experience leading teams of people or technical decisions Desirable skills: Postman or similar tools Charles/Proxyman or similar tools Bitrise/Gitlab CI You will be working closely with the iOS development teams, and will also work with our website and microservice teams, as such any experience in the following areas may also be helpful, but is not required or expected: Swift/iOS GraphQL Microservice Architectures Docker, Kubernetes, and cloud platforms such as AWS, GCP or Azure Understanding of UX principles HTML, CSS, and related web technologies Experience with modern JavaScript libraries and tooling, such as React, Redux, Webpack Any server side development languages such as Java / Kotlin Additional Information: The application form consists of an online assessment, CV upload, followed by application questions. Please visit - to understand more about application and hiring process If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, tech assessment and two rounds of interviews You'll be asked about any adjustments you might need to support the recruitment process. Please let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 25, 2025
Full time
About the role As the UK's most successful omni-channel retailer, ecommerce is a key part of our business - we run two of the busiest websites in the UK, driving a significant proportion of our sales.Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from ecommerce functionality to machine learning.Have a quick glance of our Engineering best practices, see our engineers talk about their experience and opportunities to learn and grow; Check out our Tech stack, reach out to us if you have any questions. Visit - At a glance Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Expected Salary: £59,500 - £92,400 (depending upon experience) Contract type: Permanent What will you be doing? You will work as a software engineer specialising in Android development within a cross-functional Agile development team. You'll be working collaboratively with other highly skilled Android Engineers as well as iOS engineers, BAs, Quality Engineers, Designers and User Experience specialists on challenging customer-facing projects. As a Staff Engineer you will have responsibility for the development approach and provide technical assurance on complex IT projects. You will also use your knowledge of software engineering to support shaping of new projects and support the professional development of less experienced software engineers. You will work with a diverse range of technical and non-technical stakeholders which will require excellent communication skills. Learning new skills is extremely important to us. You would be expected to constantly improve your engineering skills and keep up to date with the latest technologies and techniques. In return for your commitment you will receive the support and resources needed to achieve your learning goals. Internally this role is known as Product Engineer (L6). Essential skills: Extensive experience in Native Mobile Development in Android (Kotlin and Java) Accessibility best practice Continuous Integration/Continuous Delivery Demonstrable experience in TDD, pair programming Agile development methods such as Scrum or Kanban REST API development and/or consumption Deep understanding of MVVM and MVP Significant experience leading teams of people or technical decisions Desirable skills: Postman or similar tools Charles/Proxyman or similar tools Bitrise/Gitlab CI You will be working closely with the iOS development teams, and will also work with our website and microservice teams, as such any experience in the following areas may also be helpful, but is not required or expected: Swift/iOS GraphQL Microservice Architectures Docker, Kubernetes, and cloud platforms such as AWS, GCP or Azure Understanding of UX principles HTML, CSS, and related web technologies Experience with modern JavaScript libraries and tooling, such as React, Redux, Webpack Any server side development languages such as Java / Kotlin Additional Information: The application form consists of an online assessment, CV upload, followed by application questions. Please visit - to understand more about application and hiring process If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, tech assessment and two rounds of interviews You'll be asked about any adjustments you might need to support the recruitment process. Please let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds As a manager of the Identity team, you will take the Authentication charter to next level. You will be responsible for large, multi-year initiatives, while finding the right balance between building for immediate needs and building sustainable architectures. You will lead a software development team to meet challenging authentication and security related goals, and help us stay ahead of future challenges. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the best practices that enable a quality product. You are expected to be a hands-on technical manager who understands and sets a high bar for all parts of the software development and deployment life-cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Software Development Manager for Amazon's eCommerce Platform Identity Services group. Key job responsibilities • Lead engineering team in executing against project plans, and delivery commitments. • Delivery of high-quality, scalable software on-time and on-budget. • Define, implement, and maintain a coherent, progressive development strategy for our product line. • Evolve the software engineering practice within the organization • Drive the organization development by hiring, and developing talent within the group. • Conduct performance reviews of team members. • Translate business, functional, and technical requirements into detailed project plans. • Define our technical culture, and help build a fast-growing team About the team Identity Services' mission is to deliver the world's most secure, convenient, and intuitive Identity experience. We own backend functionality for customer authentication, customer attributes, profiles for customers sharing a single account (PCA), and household relationships, across all web, mobile, and device apps worldwide. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 21, 2025 (Updated 35 minutes ago) Posted: May 21, 2025 (Updated 40 minutes ago) Posted: May 7, 2025 (Updated about 1 hour ago) Posted: May 21, 2025 (Updated about 2 hours ago) Posted: April 11, 2025 (Updated about 2 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 25, 2025
Full time
Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds As a manager of the Identity team, you will take the Authentication charter to next level. You will be responsible for large, multi-year initiatives, while finding the right balance between building for immediate needs and building sustainable architectures. You will lead a software development team to meet challenging authentication and security related goals, and help us stay ahead of future challenges. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the best practices that enable a quality product. You are expected to be a hands-on technical manager who understands and sets a high bar for all parts of the software development and deployment life-cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Software Development Manager for Amazon's eCommerce Platform Identity Services group. Key job responsibilities • Lead engineering team in executing against project plans, and delivery commitments. • Delivery of high-quality, scalable software on-time and on-budget. • Define, implement, and maintain a coherent, progressive development strategy for our product line. • Evolve the software engineering practice within the organization • Drive the organization development by hiring, and developing talent within the group. • Conduct performance reviews of team members. • Translate business, functional, and technical requirements into detailed project plans. • Define our technical culture, and help build a fast-growing team About the team Identity Services' mission is to deliver the world's most secure, convenient, and intuitive Identity experience. We own backend functionality for customer authentication, customer attributes, profiles for customers sharing a single account (PCA), and household relationships, across all web, mobile, and device apps worldwide. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 21, 2025 (Updated 35 minutes ago) Posted: May 21, 2025 (Updated 40 minutes ago) Posted: May 7, 2025 (Updated about 1 hour ago) Posted: May 21, 2025 (Updated about 2 hours ago) Posted: April 11, 2025 (Updated about 2 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? . Keep reading! We're seeking a creative and customer-centric CRM & Customer Experience Manager to join our mission and change lives through skin confidence. You'll enhance our customer engagement, driving loyalty and retention across all digital touchpoints. Reporting to the Digital Director, the role has full ownership of our CRM strategy, overseeing Email, Messaging, DTC loyalty and online Live Chat to deliver personalised and seamless customer experiences. You will collaborate closely with cross-functional teams, including Ecommerce, Brand Marketing, Retail, and Professional B2B, to ensure a unified approach to customer communication and engagement. This is an exciting opportunity for someone passionate about leveraging data to optimise customer journeys and brand loyalty through meaningful skin health education. The responsibilities of the CRM & Customer Experience Manager . Could this be you? Own and execute a comprehensive CRM strategy across Email, Messaging, Loyalty and Live Chat channels to enhance customer engagement and retention. Manage and optimise customer segmentation to deliver targeted and personalised communications. Oversee the planning, execution, and analysis of CRM campaigns, ensuring alignment with business objectives and KPIs. Collaborate with internal teams and external partners to ensure consistent messaging and customer experience across all touchpoints. Monitor and analyse customer data to identify trends, opportunities, and areas for improvement. Implement A/B testing strategies to continuously improve campaign performance and customer engagement. Ensure compliance with data protection regulations and best practices in customer data management. Lead the optimisation of CRM tools and platforms to enhance operational efficiency. Provide regular reporting and insights to senior stakeholders on CRM performance and customer experience metrics. Manage and develop the Online Live Chat team and CRM Executive roles, ensuring alignment with the broader digital strategy and supporting their continuous growth. Do you have the below skills? Proven experience in a CRM management role, preferably within the beauty, health, or lifestyle and fitness sectors. Strong understanding of CRM platforms (e.g., Klaviyo, HubSpot) and marketing automation tools. Experience managing Email, SMS, and Live Chat channels to drive customer engagement. Strong analytical skills with the ability to interpret customer data and translate insights into actionable strategies. Good project management skills and the ability to manage multiple campaigns simultaneously. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams. Knowledge of data protection regulations and best practices in customer data management. A proactive, self-starter attitude with a passion for delivering exceptional customer experiences. What is in it for you? Private Health Care with Vitality and Medicash Life insurance with Legal and General which includes - Virtual GP with Health365, wellbeing and counselling and Financial Protection. A 5% pension contribution from the company as well as access to a pension's advisor. Your Birthday off work! 5 paid sick days per year £70 monthly product allocation Access to new product innovation before they hit the shelves so that you can experience the products first-hand 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville Access to Unilever Discounts, an online shopping website discounts on multiple high street brands The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms. Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What is your desired salary? Do you live within a commutable Distance to Leatherhead? Select Do you have experience in a CRM management role? Please confirm your experience in CRM systems By checking this box, I agree to allow Dermalogica to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Dermalogica to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Jul 25, 2025
Full time
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? . Keep reading! We're seeking a creative and customer-centric CRM & Customer Experience Manager to join our mission and change lives through skin confidence. You'll enhance our customer engagement, driving loyalty and retention across all digital touchpoints. Reporting to the Digital Director, the role has full ownership of our CRM strategy, overseeing Email, Messaging, DTC loyalty and online Live Chat to deliver personalised and seamless customer experiences. You will collaborate closely with cross-functional teams, including Ecommerce, Brand Marketing, Retail, and Professional B2B, to ensure a unified approach to customer communication and engagement. This is an exciting opportunity for someone passionate about leveraging data to optimise customer journeys and brand loyalty through meaningful skin health education. The responsibilities of the CRM & Customer Experience Manager . Could this be you? Own and execute a comprehensive CRM strategy across Email, Messaging, Loyalty and Live Chat channels to enhance customer engagement and retention. Manage and optimise customer segmentation to deliver targeted and personalised communications. Oversee the planning, execution, and analysis of CRM campaigns, ensuring alignment with business objectives and KPIs. Collaborate with internal teams and external partners to ensure consistent messaging and customer experience across all touchpoints. Monitor and analyse customer data to identify trends, opportunities, and areas for improvement. Implement A/B testing strategies to continuously improve campaign performance and customer engagement. Ensure compliance with data protection regulations and best practices in customer data management. Lead the optimisation of CRM tools and platforms to enhance operational efficiency. Provide regular reporting and insights to senior stakeholders on CRM performance and customer experience metrics. Manage and develop the Online Live Chat team and CRM Executive roles, ensuring alignment with the broader digital strategy and supporting their continuous growth. Do you have the below skills? Proven experience in a CRM management role, preferably within the beauty, health, or lifestyle and fitness sectors. Strong understanding of CRM platforms (e.g., Klaviyo, HubSpot) and marketing automation tools. Experience managing Email, SMS, and Live Chat channels to drive customer engagement. Strong analytical skills with the ability to interpret customer data and translate insights into actionable strategies. Good project management skills and the ability to manage multiple campaigns simultaneously. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams. Knowledge of data protection regulations and best practices in customer data management. A proactive, self-starter attitude with a passion for delivering exceptional customer experiences. What is in it for you? Private Health Care with Vitality and Medicash Life insurance with Legal and General which includes - Virtual GP with Health365, wellbeing and counselling and Financial Protection. A 5% pension contribution from the company as well as access to a pension's advisor. Your Birthday off work! 5 paid sick days per year £70 monthly product allocation Access to new product innovation before they hit the shelves so that you can experience the products first-hand 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville Access to Unilever Discounts, an online shopping website discounts on multiple high street brands The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms. Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What is your desired salary? Do you live within a commutable Distance to Leatherhead? 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Who You Are : You are a sharp, passionate engineer with strong problem-solving skills and solid software testing foundation. You are a talented, detail, oriented and enthusiastic tester who is passionate about quality and is enthusiastic about the new technology offered to consumers. You will design, plan, execute and automate tests for software across a variety of n-tier architectures and technologies. Who We Are: Seller Experience and Fulfillment Technology (SFT) team located in Bangalore is looking for a QAT to deliver strategic goals for Amazon e-commerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for testing and creating automated tests for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching customer facing products in international locales, this may be the next big career move for you. We are building systems which can scale across multiple marketplaces and in automated large scale eCommerce business. We are looking for a QAT who can understand the domain and deliver high quality software. We operate in a high performance co-located agile ecosystem where SDEs, QAEs, QATs, Product Managers and Principals frequently connect with end customers of our products. Our QAEs/QATs stay connected with customers through seller/FC/Deliver Station visits and customer anecdotes. This allows our engineers to significantly influence product roadmap, contribute to PRFAQs and create disproportionate impact through the tech they deliver. We offer Technology leaders a once in a lifetime opportunity to transform billions of lives across the planet through their tech innovations. Quality Assurance Technician at Amazon would test applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines. Role & Responsibility - Black Box testing - Write test cases for the new feature, modifying and maintaining the existing test cases. - Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them - Use software tools for QA, fix up and data capture on a daily basis - Be proactive in identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports - Contribute toward continuous team process improvement - Ability to debug and fix automated tests as needed and contribute towards adding new tests to the existing automated test suites. - Be part of a highly charged work environment Quality Assurance Technician at Amazon would test applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines. Key job responsibilities 1. Test Planning and manual test execution 2. Test automation using existing framework and maintenance of existing automated test . 3. On call/OE activities A day in the life -> Execute manual test cases, report defects and share daily test summary report. -> Manage existing automated test cases to ensure they are healthy and reliable. -> Deliver QA on-call activities. -> Identify opportunities for simplification that will improve quality and speed of delivery. Contribute towards continuous process improvement initiatives. -> Build domain and tech expertise over time to independently deliver test cases and test plans for low/medium complexity projects. BASIC QUALIFICATIONS - A engineering graduate with 1-2 years of experience - Good understanding of formal test case design techniques. - Ability to write, execute and maintain test cases for the feature. - Ability to clearly report defects and communicate to stakeholders in defect triage/test summary report. - Good understanding of one scripting language, preferably Java. - High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential. PREFERRED QUALIFICATIONS - A engineering graduate with 1-2 years of experience - Understanding of automaton test frameworks like Selenium, Appium etc would be added advantage. - Understanding of Agile Software Development Methodologies. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 25, 2025
Full time
Who You Are : You are a sharp, passionate engineer with strong problem-solving skills and solid software testing foundation. You are a talented, detail, oriented and enthusiastic tester who is passionate about quality and is enthusiastic about the new technology offered to consumers. You will design, plan, execute and automate tests for software across a variety of n-tier architectures and technologies. Who We Are: Seller Experience and Fulfillment Technology (SFT) team located in Bangalore is looking for a QAT to deliver strategic goals for Amazon e-commerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for testing and creating automated tests for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching customer facing products in international locales, this may be the next big career move for you. We are building systems which can scale across multiple marketplaces and in automated large scale eCommerce business. We are looking for a QAT who can understand the domain and deliver high quality software. We operate in a high performance co-located agile ecosystem where SDEs, QAEs, QATs, Product Managers and Principals frequently connect with end customers of our products. Our QAEs/QATs stay connected with customers through seller/FC/Deliver Station visits and customer anecdotes. This allows our engineers to significantly influence product roadmap, contribute to PRFAQs and create disproportionate impact through the tech they deliver. We offer Technology leaders a once in a lifetime opportunity to transform billions of lives across the planet through their tech innovations. Quality Assurance Technician at Amazon would test applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines. Role & Responsibility - Black Box testing - Write test cases for the new feature, modifying and maintaining the existing test cases. - Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them - Use software tools for QA, fix up and data capture on a daily basis - Be proactive in identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports - Contribute toward continuous team process improvement - Ability to debug and fix automated tests as needed and contribute towards adding new tests to the existing automated test suites. - Be part of a highly charged work environment Quality Assurance Technician at Amazon would test applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines. Key job responsibilities 1. Test Planning and manual test execution 2. Test automation using existing framework and maintenance of existing automated test . 3. On call/OE activities A day in the life -> Execute manual test cases, report defects and share daily test summary report. -> Manage existing automated test cases to ensure they are healthy and reliable. -> Deliver QA on-call activities. -> Identify opportunities for simplification that will improve quality and speed of delivery. Contribute towards continuous process improvement initiatives. -> Build domain and tech expertise over time to independently deliver test cases and test plans for low/medium complexity projects. BASIC QUALIFICATIONS - A engineering graduate with 1-2 years of experience - Good understanding of formal test case design techniques. - Ability to write, execute and maintain test cases for the feature. - Ability to clearly report defects and communicate to stakeholders in defect triage/test summary report. - Good understanding of one scripting language, preferably Java. - High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential. PREFERRED QUALIFICATIONS - A engineering graduate with 1-2 years of experience - Understanding of automaton test frameworks like Selenium, Appium etc would be added advantage. - Understanding of Agile Software Development Methodologies. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sales Support Executive Department: Sales Reports To: Sales Manager Company Overview We are an energetic team of dynamic, and passionate individuals with an eye for detail, dedicated to redefining the landscape of ecommerce and retail packaging. Crafting quality British-made solutions, we go beyond by curating memorable, sustainable unboxing experiences for our clients. Job Purpose The Sales Support Executive plays a key role in providing the exceptional levels of service that we are renowned for in the industry. This role is also responsible for delivering the same level of service to internal stakeholders, including all colleagues from the sales team and management. Role Responsibilities & Expectations Provide exceptional customer service in all communications: emails, quotations, inbound phone calls. Manage the designated inbox to prioritise and process customer orders and requests submitted via email. Communicate with customers regarding their orders, including any delays or changes in delivery. Manage back-orders, call-off orders, and customer-own-stock reports to ensure all orders are delivered and invoiced within customer expectations. Ensure the CRM system is kept current with accurate contacts and documentation of all customer interactions and communications. Investigate and resolve customer complaints swiftly and effectively, including supporting customers who may have received their orders late, received the wrong items, or encountered faulty products. Produce reports for your Manager detailing your work stream, progress, and actions based on set KPIs. Collaborate with other departments, such as Marketing, Finance, and Purchasing, to support overall business objectives. Maintain and distribute accurate records and documentation, including proforma invoices, receipts, and proof of delivery. Perform additional duties as required by the management team. Responsible for sales administration duties, including taking notes during weekly sales meetings and following up on agreed actions. Action key follow-up tasks when the sales team is visiting customers, including sending follow-up emails, updating diaries with follow-up meetings, and maintaining communication within the team. Production and distribution of the weekly sales reporting pack. These are the core responsibilities of the role. However, at the request of your Manager, flexibility to support other members of the Trade Sales Team is expected. Working Hours Monday to Friday, 8 AM to 5 PM Benefits AXA Private Medical Insurance: Comprehensive coverage for your health. Pension Contribution: Secure your future with our pension plan. 23 Days Holiday: Enjoy well-deserved time off. Progression Opportunities: We support your career growth and development. Lunch paid for and charity days off If you are passionate about delivering exceptional service and eager to contribute to a vibrant team dedicated to innovation in packaging, we invite you to apply!
Jul 25, 2025
Full time
Sales Support Executive Department: Sales Reports To: Sales Manager Company Overview We are an energetic team of dynamic, and passionate individuals with an eye for detail, dedicated to redefining the landscape of ecommerce and retail packaging. Crafting quality British-made solutions, we go beyond by curating memorable, sustainable unboxing experiences for our clients. Job Purpose The Sales Support Executive plays a key role in providing the exceptional levels of service that we are renowned for in the industry. This role is also responsible for delivering the same level of service to internal stakeholders, including all colleagues from the sales team and management. Role Responsibilities & Expectations Provide exceptional customer service in all communications: emails, quotations, inbound phone calls. Manage the designated inbox to prioritise and process customer orders and requests submitted via email. Communicate with customers regarding their orders, including any delays or changes in delivery. Manage back-orders, call-off orders, and customer-own-stock reports to ensure all orders are delivered and invoiced within customer expectations. Ensure the CRM system is kept current with accurate contacts and documentation of all customer interactions and communications. Investigate and resolve customer complaints swiftly and effectively, including supporting customers who may have received their orders late, received the wrong items, or encountered faulty products. Produce reports for your Manager detailing your work stream, progress, and actions based on set KPIs. Collaborate with other departments, such as Marketing, Finance, and Purchasing, to support overall business objectives. Maintain and distribute accurate records and documentation, including proforma invoices, receipts, and proof of delivery. Perform additional duties as required by the management team. Responsible for sales administration duties, including taking notes during weekly sales meetings and following up on agreed actions. Action key follow-up tasks when the sales team is visiting customers, including sending follow-up emails, updating diaries with follow-up meetings, and maintaining communication within the team. Production and distribution of the weekly sales reporting pack. These are the core responsibilities of the role. However, at the request of your Manager, flexibility to support other members of the Trade Sales Team is expected. Working Hours Monday to Friday, 8 AM to 5 PM Benefits AXA Private Medical Insurance: Comprehensive coverage for your health. Pension Contribution: Secure your future with our pension plan. 23 Days Holiday: Enjoy well-deserved time off. Progression Opportunities: We support your career growth and development. Lunch paid for and charity days off If you are passionate about delivering exceptional service and eager to contribute to a vibrant team dedicated to innovation in packaging, we invite you to apply!
Job ID: Services LLC Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Seattle office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible. BASIC QUALIFICATIONS - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing PREFERRED QUALIFICATIONS - Experience using Unix/Linux - Experience in professional software development Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 25, 2025
Full time
Job ID: Services LLC Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Seattle office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible. BASIC QUALIFICATIONS - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing PREFERRED QUALIFICATIONS - Experience using Unix/Linux - Experience in professional software development Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Key Responsibilities: Lead the E-Shop Fulfilment department from the store, driving and motivating the team to reach key deliverables of the role. Deliver high levels of productivity through effective engagement and respond to peak trading periods with dedication and professionalism. Impact stock integrity positively by ensuring the correct processes are followed consistently and minimize stock inaccuracies through meticulous attention to detail. Responsible for shared stock integrity. Work cross-departmentally with key functions (Concierge, Warehouse, Stock Control, E-Shop Customer Service) to ensure an efficient shared stock flow. Ensure all fulfilment KPI's and SLA's are met to the required standard. Act as the lead on shared stock processes, reviewing current ways of working and identifying opportunities to streamline or improve. Become the expert for shared stock systems including FF Storm, Shopify, Retail Pro, & DHL Commerce. Manage daily and monthly departmental reporting. Pick and pack customer orders daily, ensuring Quality Control checks are carried out prior to fulfilment. Ensure brand packing guidelines are followed by the team. Manage packaging usage, ensure supply is stocked, and oversee order replenishment. Forecast warehouse (WH) needs. Monitor and work to improve dispatch KPIs (dispatch time, % non-ships, returns processing time). Customer Service: Manage Ecommerce Customer Service Advisors to provide a seamless and personalized customer experience across all channels including email, Gorgias, phone, Trust Pilot, live chat, and social media. Implement a clear tone of voice and customer service strategy. Analyze customer inquiries and propose operational improvements and new templates. Set KPIs and objectives for the team to ensure smooth customer service operations. Explore innovative ways to improve and expand the Customer Service team globally and enhance the customer journey. Manage escalated customer tickets with appropriate and personalized responses. Oversee team scheduling, recruitment, and system training. Administer the Gorgias platform. Profile: Process-driven, proactive, and reactive problem solver. Customer service-oriented and a team player. Able to multitask effectively with meticulous attention to detail. Experienced in working towards targets and KPIs. Strong verbal and written communication skills. Flexible and adaptable to changing environments. Available to work weekends and during company-wide blackout periods as necessary.
Jul 25, 2025
Full time
Key Responsibilities: Lead the E-Shop Fulfilment department from the store, driving and motivating the team to reach key deliverables of the role. Deliver high levels of productivity through effective engagement and respond to peak trading periods with dedication and professionalism. Impact stock integrity positively by ensuring the correct processes are followed consistently and minimize stock inaccuracies through meticulous attention to detail. Responsible for shared stock integrity. Work cross-departmentally with key functions (Concierge, Warehouse, Stock Control, E-Shop Customer Service) to ensure an efficient shared stock flow. Ensure all fulfilment KPI's and SLA's are met to the required standard. Act as the lead on shared stock processes, reviewing current ways of working and identifying opportunities to streamline or improve. Become the expert for shared stock systems including FF Storm, Shopify, Retail Pro, & DHL Commerce. Manage daily and monthly departmental reporting. Pick and pack customer orders daily, ensuring Quality Control checks are carried out prior to fulfilment. Ensure brand packing guidelines are followed by the team. Manage packaging usage, ensure supply is stocked, and oversee order replenishment. Forecast warehouse (WH) needs. Monitor and work to improve dispatch KPIs (dispatch time, % non-ships, returns processing time). Customer Service: Manage Ecommerce Customer Service Advisors to provide a seamless and personalized customer experience across all channels including email, Gorgias, phone, Trust Pilot, live chat, and social media. Implement a clear tone of voice and customer service strategy. Analyze customer inquiries and propose operational improvements and new templates. Set KPIs and objectives for the team to ensure smooth customer service operations. Explore innovative ways to improve and expand the Customer Service team globally and enhance the customer journey. Manage escalated customer tickets with appropriate and personalized responses. Oversee team scheduling, recruitment, and system training. Administer the Gorgias platform. Profile: Process-driven, proactive, and reactive problem solver. Customer service-oriented and a team player. Able to multitask effectively with meticulous attention to detail. Experienced in working towards targets and KPIs. Strong verbal and written communication skills. Flexible and adaptable to changing environments. Available to work weekends and during company-wide blackout periods as necessary.
About the role The Partnership is the UK's most successful omni-channel retailer which includes two of the UKs most loved department store and grocery brands with annual sales revenues in excess of £12B.Our Engineering practice includes 80+ teams, working on everything from Cloud Platforms to Mobile Apps, from E-Commerce functionality to Machine Learning.Our Engineers work collaboratively and share knowledge, and learning is extremely important to us. We support our Engineers to continuously improve their skills and keep abreast of the latest technologies.John Lewis E-Commerce & Digital is responsible for delivering a market leading digital customer experience for our web and mobile apps customers, as well as the omnichannel services supporting assisted service in stores and contact centres. In the fast paced environment of retail, where over 50% of our revenue is through digital channels, technology is critical to the business.The technology supporting John Lewis E-Commerce & Digital is a domain-driven microservice architecture hosted on an award winning digital platform, composable SaaS (for our non-differentiating needs) and a handful of legacy applications we are actively modernising, all integrated with each other and other areas of the business. These systems must be highly available, resilient, performant, secure, adaptable and scalable, enabling us to serve our customers at all times and respond quickly to evolving customer and business needs Find out more about being a Software Engineer in the Partnership, and the technology we use. At a glance Contract type - This position is a permanent contract. Salary - £75,000 - £140,000 Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Key Responsibilities: As a Principal Engineer, you will play a pivotal role in aligning the engineering strategy and roadmap for John Lewis E-Commerce & Digital with the overarching business objectives. Your influence will extend to key decisions that shape the operation of John Lewis E-Commerce & Digital services and guide how engineering drives change across this complex business area. This will involve influencing how work is managed-whether agile, waterfall, or hybrid- including the effectiveness and measurement of teams. This includes ensuring that engineering practices align with the broader Partnership engineering strategy and influencing team structure, balance, and resource models by providing key input on ways of working and team maturity to deliver optimal engineering capabilities. A key objective of the role is to revisit some of our first generation microservices and remaining legacy tech in this area, as well as to extend our digital tech into our stores. To do this you will collaborate closely with key stakeholders such as Product Leads, Delivery and Operations Managers, Infrastructure Leads and Enterprise Architects as well as Senior Staff Engineers and specialist engineering teams. You will also work closely with other Principal Engineers who may be responsible for other business areas or for deep engineering specialisms such as cloud or data. Successful candidates will have a passion for using technology to deliver outstanding and innovative software solutions, and will have a track record of working with teams delivering complex, performant, high quality software. Essential skills/experience you'll need: Strong engineering background with real world experience of modern software engineering techniques such as Continuous Delivery and ideally experience of using strategic patterns of Domain Driven Design. Experience of the technical implementation of package solutions into complex environments. Experience in senior leadership role, leading across multiple teams, working with senior stakeholders and influencing multi-million pound investments in engineering Knowledge/experience of working with different architectural styles (e.g. microservices, service based,) and integration patterns when working with different platforms (RESTful, streams, event based, broker models). Knowledge/experience of techniques used to improve the resilience, performance, security and evolvability of complex systems. Experience of applying techniques from Lean and Systems Thinking. Desirable skills/experience you may have ECommerce or Retail experience Working with legacy systems Will have been a hands-on software engineer for part of their career. Engineering management role, working across multiple teams or architecture role working across a large part of an enterprise. Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date. If you are successful following your initial application, the next stages are: a screening interview followed by a formal interview and up to 2 informal interviews. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 25, 2025
Full time
About the role The Partnership is the UK's most successful omni-channel retailer which includes two of the UKs most loved department store and grocery brands with annual sales revenues in excess of £12B.Our Engineering practice includes 80+ teams, working on everything from Cloud Platforms to Mobile Apps, from E-Commerce functionality to Machine Learning.Our Engineers work collaboratively and share knowledge, and learning is extremely important to us. We support our Engineers to continuously improve their skills and keep abreast of the latest technologies.John Lewis E-Commerce & Digital is responsible for delivering a market leading digital customer experience for our web and mobile apps customers, as well as the omnichannel services supporting assisted service in stores and contact centres. In the fast paced environment of retail, where over 50% of our revenue is through digital channels, technology is critical to the business.The technology supporting John Lewis E-Commerce & Digital is a domain-driven microservice architecture hosted on an award winning digital platform, composable SaaS (for our non-differentiating needs) and a handful of legacy applications we are actively modernising, all integrated with each other and other areas of the business. These systems must be highly available, resilient, performant, secure, adaptable and scalable, enabling us to serve our customers at all times and respond quickly to evolving customer and business needs Find out more about being a Software Engineer in the Partnership, and the technology we use. At a glance Contract type - This position is a permanent contract. Salary - £75,000 - £140,000 Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office. However, there will also be an expectation to visit other locations as the need arises. While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly. Key Responsibilities: As a Principal Engineer, you will play a pivotal role in aligning the engineering strategy and roadmap for John Lewis E-Commerce & Digital with the overarching business objectives. Your influence will extend to key decisions that shape the operation of John Lewis E-Commerce & Digital services and guide how engineering drives change across this complex business area. This will involve influencing how work is managed-whether agile, waterfall, or hybrid- including the effectiveness and measurement of teams. This includes ensuring that engineering practices align with the broader Partnership engineering strategy and influencing team structure, balance, and resource models by providing key input on ways of working and team maturity to deliver optimal engineering capabilities. A key objective of the role is to revisit some of our first generation microservices and remaining legacy tech in this area, as well as to extend our digital tech into our stores. To do this you will collaborate closely with key stakeholders such as Product Leads, Delivery and Operations Managers, Infrastructure Leads and Enterprise Architects as well as Senior Staff Engineers and specialist engineering teams. You will also work closely with other Principal Engineers who may be responsible for other business areas or for deep engineering specialisms such as cloud or data. Successful candidates will have a passion for using technology to deliver outstanding and innovative software solutions, and will have a track record of working with teams delivering complex, performant, high quality software. Essential skills/experience you'll need: Strong engineering background with real world experience of modern software engineering techniques such as Continuous Delivery and ideally experience of using strategic patterns of Domain Driven Design. Experience of the technical implementation of package solutions into complex environments. Experience in senior leadership role, leading across multiple teams, working with senior stakeholders and influencing multi-million pound investments in engineering Knowledge/experience of working with different architectural styles (e.g. microservices, service based,) and integration patterns when working with different platforms (RESTful, streams, event based, broker models). Knowledge/experience of techniques used to improve the resilience, performance, security and evolvability of complex systems. Experience of applying techniques from Lean and Systems Thinking. Desirable skills/experience you may have ECommerce or Retail experience Working with legacy systems Will have been a hands-on software engineer for part of their career. Engineering management role, working across multiple teams or architecture role working across a large part of an enterprise. Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date. If you are successful following your initial application, the next stages are: a screening interview followed by a formal interview and up to 2 informal interviews. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
NET-A-PORTER delivers incredible fashion for incredible women. As the world's leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women. Since launching in February 2011, MR PORTER has established itself as the world's leading, award-winning online destination for men's style, with an unparalleled product offering from the best menswear and luxury brands, including categories that range from fine watches and lifestyle through to own labels Mr P. and Kingsman. MR PORTER produces unmatched digital and printed content across its shoppable online magazine, The Journal, and its bi-monthly newspaper, The MR PORTER Post. In 2019, MR PORTER founded MR PORTER Health in Mind, a content and fundraising initiative in partnership with November, developed to raise awareness around men's mental and physical health. The Luxury Division (NET-A PORTER & MR PORTER) are now seeking a talented Upload Planner to join the team. Some of the essentials for you to know are: Location: Our Westfield office in London Reporting into: Upload Manager Team Size Approx: 12 Direct reports: None Besides a competitive salary, we can offer you: Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that support each other Here is a breakdown of what you'll be doing: • Provide the studio with short term capacity forecasts allowing them to plan the workload for all teams and maintaining the flow of product to site. • Using in-house stock and management systems, the upload team creates, allocate product to, and manages the product lists for the studio and onsite catalogue which determines workload for all teams involved. • Accurate and efficient Core classification management of the product catalogue to ensure a streamlined customer journey onsite. • Ensure allocation of product meets criteria to achieve the best offering to the customer, satisfies financial needs and enhances visual merchandising output. • Prioritise key pieces as required for reservations, launches, events and editorial, and confirms availability of featured product. • Publish product to the websites, carrying out thorough checks before and after publishing. • This role works closely with their counterparts in other regions, sharing knowledge and mirroring processes where appropriate. • Work closely with Buying and Merchandising to effectively manage product both before and after it enters the business, finding efficiencies, cost and time savings, as well as a consistent and timely workflow. • Liaise regularly with Operational teams to ensure an ideal flow of deliveries and uploads, as well as to follow-up on upload checks. • Manage problematic products in a timely manner, ensuring that lead time from delivery to upload date is as short as possible. • Analyse key reporting metrics on a daily/weekly basis and regularly present these findings in meetings. Prepare and update weekly trade information providing updates vs KPIs. • Tracks and analyses upload metrics to spot inefficiencies and/or opportunities in the upload workflow and feeds this into topline analysis. • Put plans in place to avoid repetition of any issues. • Attend regular sales, trade, operations and studio meetings to provide and receive updates on deliveries, uploads and special projects. • Keep a strict schedule and enforce deadlines for all teams, whilst remaining flexible if urgent priorities arise • Work closely with key stakeholders to ensure smooth collaboration with the upload team and function • Maintain acute awareness of the Buy and important products and categories. • Visit the DC regularly but this will not be a weekly occurrence • Flexibility with work hours - setting uploads live for local market times as needed, Sundays and bank holiday availability, etc. • Availability to Senior Upload Planner and Upload Manager and fulfil other duties as called upon. The type of person we are looking for: • Degree level education with relevant experience gained in the Retail industry with E-commerce preferred and/or exposure to Merchandising, Buying, product management and Inbound warehouse functions. • Organisation skills and are efficient with proven ability to work to stringent deadlines. • Commercial decision making and prioritization skills. • Great prioritisation skills and can take on a multitude of tasks in a dynamic and effective manner. • Great communication skills and are someone who genuinely enjoys working with others and responds to queries in a timely manner. • Fluent in ecommerce/ retail metrics, business KPIs and previous involvement in trading meetings • A positive, can-do attitude. • Proficient in Microsoft office suite tooling. • Experience with and are comfortable working with a global team in separate offices and time zones. • High standards in day-to-day routines whilst multitasking other long-term projects and working under pressure. • Exceptional attention to detail, especially in carrying out routine checks for website product information. • A self-starter attitude and are someone who is process and results-driven with a genuine interest in Retail Operations, Merchandising and Warehouse operations. • An added bonus to have experience working alongside large scale technical or re-platforming projects YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Associate Workplace Type: Hybrid
Jul 25, 2025
Full time
NET-A-PORTER delivers incredible fashion for incredible women. As the world's leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women. Since launching in February 2011, MR PORTER has established itself as the world's leading, award-winning online destination for men's style, with an unparalleled product offering from the best menswear and luxury brands, including categories that range from fine watches and lifestyle through to own labels Mr P. and Kingsman. MR PORTER produces unmatched digital and printed content across its shoppable online magazine, The Journal, and its bi-monthly newspaper, The MR PORTER Post. In 2019, MR PORTER founded MR PORTER Health in Mind, a content and fundraising initiative in partnership with November, developed to raise awareness around men's mental and physical health. The Luxury Division (NET-A PORTER & MR PORTER) are now seeking a talented Upload Planner to join the team. Some of the essentials for you to know are: Location: Our Westfield office in London Reporting into: Upload Manager Team Size Approx: 12 Direct reports: None Besides a competitive salary, we can offer you: Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that support each other Here is a breakdown of what you'll be doing: • Provide the studio with short term capacity forecasts allowing them to plan the workload for all teams and maintaining the flow of product to site. • Using in-house stock and management systems, the upload team creates, allocate product to, and manages the product lists for the studio and onsite catalogue which determines workload for all teams involved. • Accurate and efficient Core classification management of the product catalogue to ensure a streamlined customer journey onsite. • Ensure allocation of product meets criteria to achieve the best offering to the customer, satisfies financial needs and enhances visual merchandising output. • Prioritise key pieces as required for reservations, launches, events and editorial, and confirms availability of featured product. • Publish product to the websites, carrying out thorough checks before and after publishing. • This role works closely with their counterparts in other regions, sharing knowledge and mirroring processes where appropriate. • Work closely with Buying and Merchandising to effectively manage product both before and after it enters the business, finding efficiencies, cost and time savings, as well as a consistent and timely workflow. • Liaise regularly with Operational teams to ensure an ideal flow of deliveries and uploads, as well as to follow-up on upload checks. • Manage problematic products in a timely manner, ensuring that lead time from delivery to upload date is as short as possible. • Analyse key reporting metrics on a daily/weekly basis and regularly present these findings in meetings. Prepare and update weekly trade information providing updates vs KPIs. • Tracks and analyses upload metrics to spot inefficiencies and/or opportunities in the upload workflow and feeds this into topline analysis. • Put plans in place to avoid repetition of any issues. • Attend regular sales, trade, operations and studio meetings to provide and receive updates on deliveries, uploads and special projects. • Keep a strict schedule and enforce deadlines for all teams, whilst remaining flexible if urgent priorities arise • Work closely with key stakeholders to ensure smooth collaboration with the upload team and function • Maintain acute awareness of the Buy and important products and categories. • Visit the DC regularly but this will not be a weekly occurrence • Flexibility with work hours - setting uploads live for local market times as needed, Sundays and bank holiday availability, etc. • Availability to Senior Upload Planner and Upload Manager and fulfil other duties as called upon. The type of person we are looking for: • Degree level education with relevant experience gained in the Retail industry with E-commerce preferred and/or exposure to Merchandising, Buying, product management and Inbound warehouse functions. • Organisation skills and are efficient with proven ability to work to stringent deadlines. • Commercial decision making and prioritization skills. • Great prioritisation skills and can take on a multitude of tasks in a dynamic and effective manner. • Great communication skills and are someone who genuinely enjoys working with others and responds to queries in a timely manner. • Fluent in ecommerce/ retail metrics, business KPIs and previous involvement in trading meetings • A positive, can-do attitude. • Proficient in Microsoft office suite tooling. • Experience with and are comfortable working with a global team in separate offices and time zones. • High standards in day-to-day routines whilst multitasking other long-term projects and working under pressure. • Exceptional attention to detail, especially in carrying out routine checks for website product information. • A self-starter attitude and are someone who is process and results-driven with a genuine interest in Retail Operations, Merchandising and Warehouse operations. • An added bonus to have experience working alongside large scale technical or re-platforming projects YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Associate Workplace Type: Hybrid
Are you passionate about financial markets, data analytics, and client engagement? Join Similarweb as a Customer Success Manager (CSM) focused on our Investor clients across EMEA. In this consultative and analytical role, you'll be the strategic partner helping our investment clients turn digital insights into actionable strategies. From onboarding to long-term optimization, you'll guide hedge funds, private equity firms, venture capital groups, and investment banks through impactful use of Similarweb's market intelligence. Why This Role Matters At Similarweb, we empower thousands of companies-ranging from Fortune 500 giants to emerging startups-to achieve their strategic goals through digital intelligence. In the Investor Vertical, your domain expertise will be critical to ensuring clients extract maximum value from our platform and data, influencing business decisions with cutting-edge insights. What You'll Be Doing Client Consultation & Strategy : Act as a trusted advisor to key stakeholders across investor accounts-guiding them on how to leverage Similarweb to inform due diligence, identify emerging trends, and evaluate portfolio opportunities. Data Analysis & Storytelling : Analyze digital traffic and engagement data to create compelling, insight-rich narratives tailored to investor KPIs. Deliver insights through presentations, reports, and real-time consults. Customer Enablement : Own the onboarding journey, training users to become power users of the platform. Equip clients with the skills and context needed for long-term success. Relationship Building : Cultivate deep, long-term partnerships by understanding each client's strategic goals and aligning our solutions to support them. Proactive Client Management : Anticipate pain points, mitigate churn risks, and identify upsell opportunities. Ensure customers are fully engaged and realize the "so what?" behind every data point. Product Mastery : Become a subject matter expert across Similarweb's full product suite, always ready to offer tailored solutions and innovative use cases. What Makes You a Great Fit Strong knowledge of the financial services ecosystem -ideally with hands-on experience in Hedge Funds, PE, VC, or Investment Banking. Passion for digital metrics and an understanding of how web performance ties into investment decisions. Proven success in client-facing roles , with the ability to influence and advise senior stakeholders. Bachelor's degree in Finance, Economics, Business Strategy, or a related field. Confident in presenting insights , both in writing and verbally, to diverse audiences. Analytical thinker who can quickly dissect complex problems and design data-driven solutions. Comfortable in a fast-paced SaaS environment with strong project management skills. Able to work both independently and collaboratively across global teams. Nice-to-Haves Experience using Similarweb or other digital intelligence platforms. Fluency in multiple languages . Proficiency in Excel (including financial modeling) and familiarity with APIs, Excel Plug-ins, and advanced analytics tools. Sector-specific expertise in areas like eCommerce, travel, fintech, or media . Why you'll love being a Similarwebber: You'll actually love the product you work with : Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas : We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here . Create a Job Alert Interested in building your career at Similarweb? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your salary expectations? Are you able to commute to our London office in Old Street? Similarweb has an in-office culture. During the first 3 months, team members must work full-time (5 days) in the office. After that, they follow a hybrid work model, working in the office on Monday, Wednesday, and Friday. Will you now or in the future need a visa sponsorship to work in the UK? Select
Jul 25, 2025
Full time
Are you passionate about financial markets, data analytics, and client engagement? Join Similarweb as a Customer Success Manager (CSM) focused on our Investor clients across EMEA. In this consultative and analytical role, you'll be the strategic partner helping our investment clients turn digital insights into actionable strategies. From onboarding to long-term optimization, you'll guide hedge funds, private equity firms, venture capital groups, and investment banks through impactful use of Similarweb's market intelligence. Why This Role Matters At Similarweb, we empower thousands of companies-ranging from Fortune 500 giants to emerging startups-to achieve their strategic goals through digital intelligence. In the Investor Vertical, your domain expertise will be critical to ensuring clients extract maximum value from our platform and data, influencing business decisions with cutting-edge insights. What You'll Be Doing Client Consultation & Strategy : Act as a trusted advisor to key stakeholders across investor accounts-guiding them on how to leverage Similarweb to inform due diligence, identify emerging trends, and evaluate portfolio opportunities. Data Analysis & Storytelling : Analyze digital traffic and engagement data to create compelling, insight-rich narratives tailored to investor KPIs. Deliver insights through presentations, reports, and real-time consults. Customer Enablement : Own the onboarding journey, training users to become power users of the platform. Equip clients with the skills and context needed for long-term success. Relationship Building : Cultivate deep, long-term partnerships by understanding each client's strategic goals and aligning our solutions to support them. Proactive Client Management : Anticipate pain points, mitigate churn risks, and identify upsell opportunities. Ensure customers are fully engaged and realize the "so what?" behind every data point. Product Mastery : Become a subject matter expert across Similarweb's full product suite, always ready to offer tailored solutions and innovative use cases. What Makes You a Great Fit Strong knowledge of the financial services ecosystem -ideally with hands-on experience in Hedge Funds, PE, VC, or Investment Banking. Passion for digital metrics and an understanding of how web performance ties into investment decisions. Proven success in client-facing roles , with the ability to influence and advise senior stakeholders. Bachelor's degree in Finance, Economics, Business Strategy, or a related field. Confident in presenting insights , both in writing and verbally, to diverse audiences. Analytical thinker who can quickly dissect complex problems and design data-driven solutions. Comfortable in a fast-paced SaaS environment with strong project management skills. Able to work both independently and collaboratively across global teams. Nice-to-Haves Experience using Similarweb or other digital intelligence platforms. Fluency in multiple languages . Proficiency in Excel (including financial modeling) and familiarity with APIs, Excel Plug-ins, and advanced analytics tools. Sector-specific expertise in areas like eCommerce, travel, fintech, or media . Why you'll love being a Similarwebber: You'll actually love the product you work with : Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas : We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here . Create a Job Alert Interested in building your career at Similarweb? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your salary expectations? Are you able to commute to our London office in Old Street? Similarweb has an in-office culture. During the first 3 months, team members must work full-time (5 days) in the office. After that, they follow a hybrid work model, working in the office on Monday, Wednesday, and Friday. Will you now or in the future need a visa sponsorship to work in the UK? Select
We currently have a brilliant opportunity for an experienced, successful, energetic and entrepreneurial Business Development Manager to join our clients fast-growing team in the Kent and SE London area Overview of the role: The client are seeking a dedicated and proactive Business Development Manager to join their successful and fast-growing new business team. This position, reporting to the National Sales Manager, will be instrumental in shaping the company's growth strategies. Your role is to profitably grow our diverse services focusing on Uk and International eCommerce and UK Pallet Distribution, by seeking out and maximizing new opportunities through lead generation and face-to-face prospect meetings. What you'll do: - Source, negotiate and convert new business contracts with SME's requiring domestic and/or international e-commerce delivery solutions. - Identify and convert cross selling opportunities covering the vast array of Group services including domestic and international mail, pallet movements and Medical distribution services. - Working with their telesales team to identify new business opportunities, industry verticals and prospect pipelines. - You will attend a minimum of 9 face to face new business meetings per week to achieve target. - Self-generating sales leads to achieve the weekly call target in addition to being provided appointments generated by the very successful internal telesales team. - Producing regular sales reports and pipeline activity reports via Salesforce. - Strategically identifying new sectors/opportunities to sell into. - Assisting with other sales related tasks and projects within the business as required. - Acquire a thorough understanding of client needs and requirements, creating action plans and achievable timescales to manage expectations and delivery. Who they are looking for: They are looking for a hungry, tenacious, accomplished and entrepreneurial Business Development Manager to join our successful and fast-growing team. The right candidate will be able to demonstrate previous success in hitting their annual targets and delivering distribution solutions for e-commerce clients. You will demonstrate and possess the following: - To be commercially minded with excellent business acumen with the ability to seek solutions. - A confident and enthusiastic personality, with an ambitious and forward-thinking attitude. - An excellent understanding of the English language, both written and verbal. - To be a quick learner, who is inquisitive and willing to proactively get stuck in. - Meticulous, precise attention to detail, with a desire to get things right the first time. - Demonstrate confidence with numbers and excellent pipeline management. - Confident and proficient in the use of MS Office and using mobile technology in the field. - Excellent interpersonal, negotiation and networking skills. - Good time management skills with the ability to prioritise tasks. - To be process driven and able to manage projects as required. - The ability to be a team player and fit in with the company culture. - A clean (maximum of 3 points) full UK driving licence. What we can they offer you: - A successful career in a fast growing, customer centric and entrepreneurial business - A competitive salary and generous uncapped commission scheme delivering a six figure OTE. - Car allowance. - Company contribution pension scheme. - Life Assurance. - Full business-related expenses paid. - Excellent internal training support to meet role requirements.
Jul 25, 2025
Full time
We currently have a brilliant opportunity for an experienced, successful, energetic and entrepreneurial Business Development Manager to join our clients fast-growing team in the Kent and SE London area Overview of the role: The client are seeking a dedicated and proactive Business Development Manager to join their successful and fast-growing new business team. This position, reporting to the National Sales Manager, will be instrumental in shaping the company's growth strategies. Your role is to profitably grow our diverse services focusing on Uk and International eCommerce and UK Pallet Distribution, by seeking out and maximizing new opportunities through lead generation and face-to-face prospect meetings. What you'll do: - Source, negotiate and convert new business contracts with SME's requiring domestic and/or international e-commerce delivery solutions. - Identify and convert cross selling opportunities covering the vast array of Group services including domestic and international mail, pallet movements and Medical distribution services. - Working with their telesales team to identify new business opportunities, industry verticals and prospect pipelines. - You will attend a minimum of 9 face to face new business meetings per week to achieve target. - Self-generating sales leads to achieve the weekly call target in addition to being provided appointments generated by the very successful internal telesales team. - Producing regular sales reports and pipeline activity reports via Salesforce. - Strategically identifying new sectors/opportunities to sell into. - Assisting with other sales related tasks and projects within the business as required. - Acquire a thorough understanding of client needs and requirements, creating action plans and achievable timescales to manage expectations and delivery. Who they are looking for: They are looking for a hungry, tenacious, accomplished and entrepreneurial Business Development Manager to join our successful and fast-growing team. The right candidate will be able to demonstrate previous success in hitting their annual targets and delivering distribution solutions for e-commerce clients. You will demonstrate and possess the following: - To be commercially minded with excellent business acumen with the ability to seek solutions. - A confident and enthusiastic personality, with an ambitious and forward-thinking attitude. - An excellent understanding of the English language, both written and verbal. - To be a quick learner, who is inquisitive and willing to proactively get stuck in. - Meticulous, precise attention to detail, with a desire to get things right the first time. - Demonstrate confidence with numbers and excellent pipeline management. - Confident and proficient in the use of MS Office and using mobile technology in the field. - Excellent interpersonal, negotiation and networking skills. - Good time management skills with the ability to prioritise tasks. - To be process driven and able to manage projects as required. - The ability to be a team player and fit in with the company culture. - A clean (maximum of 3 points) full UK driving licence. What we can they offer you: - A successful career in a fast growing, customer centric and entrepreneurial business - A competitive salary and generous uncapped commission scheme delivering a six figure OTE. - Car allowance. - Company contribution pension scheme. - Life Assurance. - Full business-related expenses paid. - Excellent internal training support to meet role requirements.
At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world's leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel. We are recruiting for a Financial Reporting and Accounting Manager to join us on an interim basis to lead a team of two Direct Reports. What you will be doing: Reporting to the Group Financial Controller, responsible for leading monthly and annual financial reporting and tax compliance for the Joseph Joseph group. Lead the month-end accounting close and financial reporting the Group Lead preparation of consolidated Group and UK operating legal entity statutory accounts Oversee statutory audits for UK and overseas legal entities, ensuring all data requirements and controls are in place Lead Corporation Tax and VAT compliance for the Group - including ownership of Transfer Pricing processes and Intercompany contracts and transactions. In addition, provide support with ongoing assessment of Group legal entity structure Provide technical accounting guidance to finance and operating teams; drafting and implementing Accounting policies where required Take a fresh-eyes perspective to identify and implement process improvements and best practices optimising data analytics Additional ad hoc tasks as required What we need from you : Qualified Accountant with extensive post qualified experience, including experience in a similar role within a multinational Group environment Experience leading year-end statutory accounts preparation and audits for a consolidated Group and standalone legal entities Experience of UK and international tax compliance (Corporation Tax, Transfer Pricing and VAT) including support with returns preparation and reviews Experience of managing high-performing teams Detail oriented, constantly challenging processes, ability to explain complex finance and accounting matters to a non-finance audience Strong communication and interpersonal skills Strong analytical skills with proficiency in Excel; experience of SAP and Power BI is a plus Relevant experience working within a Consumer Goods business would be an advantage Keen to work within a high growth environment What you will get from us: A competitive salary and holiday allowance A pension contribution Exclusive staff discount Flexible working - 3 days in the office, 2 from home and flex start/finish times External private employee wellbeing support Access to Perkbox
Jul 24, 2025
Full time
At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world's leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel. We are recruiting for a Financial Reporting and Accounting Manager to join us on an interim basis to lead a team of two Direct Reports. What you will be doing: Reporting to the Group Financial Controller, responsible for leading monthly and annual financial reporting and tax compliance for the Joseph Joseph group. Lead the month-end accounting close and financial reporting the Group Lead preparation of consolidated Group and UK operating legal entity statutory accounts Oversee statutory audits for UK and overseas legal entities, ensuring all data requirements and controls are in place Lead Corporation Tax and VAT compliance for the Group - including ownership of Transfer Pricing processes and Intercompany contracts and transactions. In addition, provide support with ongoing assessment of Group legal entity structure Provide technical accounting guidance to finance and operating teams; drafting and implementing Accounting policies where required Take a fresh-eyes perspective to identify and implement process improvements and best practices optimising data analytics Additional ad hoc tasks as required What we need from you : Qualified Accountant with extensive post qualified experience, including experience in a similar role within a multinational Group environment Experience leading year-end statutory accounts preparation and audits for a consolidated Group and standalone legal entities Experience of UK and international tax compliance (Corporation Tax, Transfer Pricing and VAT) including support with returns preparation and reviews Experience of managing high-performing teams Detail oriented, constantly challenging processes, ability to explain complex finance and accounting matters to a non-finance audience Strong communication and interpersonal skills Strong analytical skills with proficiency in Excel; experience of SAP and Power BI is a plus Relevant experience working within a Consumer Goods business would be an advantage Keen to work within a high growth environment What you will get from us: A competitive salary and holiday allowance A pension contribution Exclusive staff discount Flexible working - 3 days in the office, 2 from home and flex start/finish times External private employee wellbeing support Access to Perkbox
Select how often (in days) to receive an alert: Create Alert Head of Performance Marketing & Growth, Fragrance Location: London, LND, GB Team: Digital Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity We are currently looking for a Head of Performance & Growth Marketing to join our growing Global Digital & Consumer Marketing team for our Fragrance brands Penhaligon's and L'Artisan Parfumeur based in London. Reporting into the Director of Consumer Marketing, you will sit in a vibrant, bright team of over 45 people who support the global omnichannel business. This role has a team of 3 people to drive amazing 360 Media and affiliate programmes. You will own the Performance & Growth strategy for Penhaligon's and L'Artisan Parfumeur. What you'll get to do As the Head of Performance Marketing and Growth, you will be responsible for developing and executing innovative marketing strategies across various digital channels to drive growth and increase brand awareness. Your role will encompass both strategic planning and hands-on implementation, working closely with cross-functional teams to achieve business objectives. A deep understanding of digital channels, media, new/emerging channels and affiliates is essential to your success in this role. Develop and execute comprehensive performance marketing strategies, aligned with the brand's objectives, to drive growth across all digital channels, including paid search, display advertising, social media advertising and affiliates. Manage and own the agency relationship ensuring strategy is clear, objectives set and plans implemented with agreed KPIs. Monitor agency performance and share feedback via monthly scorecard. Manage and deliver paid media and affiliates contribution to brand site traffic and revenue based on agreed targets. Manage brand awareness campaigns across markets with differing levels of maturity. Work with creative team to produce optimal content and agency to refine target and test and learn creative messaging. Partner with media agency to continuously analyse and optimise marketing campaigns to maximise ROAS, increase conversion rates, and drive customer acquisition and retention. Oversee relationship with affiliates agency, supporting Affiliates & Partnership Manager. Ensure strong commercial plans are implemented, meeting revenue and ROI targets, onboard relevant new partners by identifying gaps and opportunities. Be the point of contact for all market leads and cocreate joint omnichannel marketing plans meeting aligned objectives. Partner with PR and comms teams to ensure we are maximising all brand related activity (partnerships, events, influencers etc.) and devise the paid, owned and earned strategy. Oversee briefing for all media assets from team ensuring brand and commercial needs are met as well as adhering to platform best practices. Support Performance Managers in sharing learnings with creative teams on what assets and content is performing well and rationale to inform future Lead and manage the team providing guidance, and training to foster their professional growth and drive exceptional performance. Arrange workshops and sessions with key platforms to partner on opportunities and any pilots we can participate in. Collaborate with internal stakeholders; ecommerce trading team, brand and creative teams, to ensure marketing initiatives align with brand positioning and messaging to maximise impact and storytelling moments. Drive data-driven decision-making processes, leveraging analytics and performance metrics to monitor campaign performance, identify insights, and make strategic recommendations. Oversee A/B testing roadmap to ensure ongoing learning on optimisations and improvements. Build and maintain strong relationships with external partners, agencies, and affiliates to optimise collaborations and explore mutually beneficial growth opportunities. Provide regular reports and updates to the executive team, highlighting key performance indicators, growth metrics, and actionable insights. Liaise with global media community to share any challenges, learnings etc. and ensure best practice per platform is adopted for these brands. Stay abreast of industry trends, emerging technologies, and innovative marketing tactics to identify growth opportunities and explore new channels for customer acquisition and engagement. We'd love to meet you if you have Proven experience in performance marketing or a similar role within the luxury goods industry. Strong expertise in digital marketing channels, including paid search, display advertising, social media advertising and affiliate programs. Demonstrated track record of successfully driving growth and achieving business objectives through strategic marketing initiatives. Proficiency in data analysis and interpretation, with the ability to leverage analytics tools and metrics to optimise campaign performance. Excellent leadership and team management skills, with a proven ability to motivate and inspire a team towards high performance. Innovative mindset, with a passion for exploring new channels, technologies, and trends to drive growth and stay ahead of the competition. Exceptional communication and collaboration skills, with the ability to effectively engage with cross-functional teams, stakeholders, and external partners. Strong project management abilities, with a focus on prioritisation, planning, and execution to meet deadlines and deliver results. Deep understanding of the luxury goods market, consumer behaviour, and the competitive landscape. Experience working with international markets and managing multilingual campaigns is a plus. Familiarity / passion for luxury fragrance is highly desirable. If you are a strategic thinker, results-oriented, and thrive in a dynamic and innovative environment, we want to hear from you! A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.
Jul 24, 2025
Full time
Select how often (in days) to receive an alert: Create Alert Head of Performance Marketing & Growth, Fragrance Location: London, LND, GB Team: Digital Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity We are currently looking for a Head of Performance & Growth Marketing to join our growing Global Digital & Consumer Marketing team for our Fragrance brands Penhaligon's and L'Artisan Parfumeur based in London. Reporting into the Director of Consumer Marketing, you will sit in a vibrant, bright team of over 45 people who support the global omnichannel business. This role has a team of 3 people to drive amazing 360 Media and affiliate programmes. You will own the Performance & Growth strategy for Penhaligon's and L'Artisan Parfumeur. What you'll get to do As the Head of Performance Marketing and Growth, you will be responsible for developing and executing innovative marketing strategies across various digital channels to drive growth and increase brand awareness. Your role will encompass both strategic planning and hands-on implementation, working closely with cross-functional teams to achieve business objectives. A deep understanding of digital channels, media, new/emerging channels and affiliates is essential to your success in this role. Develop and execute comprehensive performance marketing strategies, aligned with the brand's objectives, to drive growth across all digital channels, including paid search, display advertising, social media advertising and affiliates. Manage and own the agency relationship ensuring strategy is clear, objectives set and plans implemented with agreed KPIs. Monitor agency performance and share feedback via monthly scorecard. Manage and deliver paid media and affiliates contribution to brand site traffic and revenue based on agreed targets. Manage brand awareness campaigns across markets with differing levels of maturity. Work with creative team to produce optimal content and agency to refine target and test and learn creative messaging. Partner with media agency to continuously analyse and optimise marketing campaigns to maximise ROAS, increase conversion rates, and drive customer acquisition and retention. Oversee relationship with affiliates agency, supporting Affiliates & Partnership Manager. Ensure strong commercial plans are implemented, meeting revenue and ROI targets, onboard relevant new partners by identifying gaps and opportunities. Be the point of contact for all market leads and cocreate joint omnichannel marketing plans meeting aligned objectives. Partner with PR and comms teams to ensure we are maximising all brand related activity (partnerships, events, influencers etc.) and devise the paid, owned and earned strategy. Oversee briefing for all media assets from team ensuring brand and commercial needs are met as well as adhering to platform best practices. Support Performance Managers in sharing learnings with creative teams on what assets and content is performing well and rationale to inform future Lead and manage the team providing guidance, and training to foster their professional growth and drive exceptional performance. Arrange workshops and sessions with key platforms to partner on opportunities and any pilots we can participate in. Collaborate with internal stakeholders; ecommerce trading team, brand and creative teams, to ensure marketing initiatives align with brand positioning and messaging to maximise impact and storytelling moments. Drive data-driven decision-making processes, leveraging analytics and performance metrics to monitor campaign performance, identify insights, and make strategic recommendations. Oversee A/B testing roadmap to ensure ongoing learning on optimisations and improvements. Build and maintain strong relationships with external partners, agencies, and affiliates to optimise collaborations and explore mutually beneficial growth opportunities. Provide regular reports and updates to the executive team, highlighting key performance indicators, growth metrics, and actionable insights. Liaise with global media community to share any challenges, learnings etc. and ensure best practice per platform is adopted for these brands. Stay abreast of industry trends, emerging technologies, and innovative marketing tactics to identify growth opportunities and explore new channels for customer acquisition and engagement. We'd love to meet you if you have Proven experience in performance marketing or a similar role within the luxury goods industry. Strong expertise in digital marketing channels, including paid search, display advertising, social media advertising and affiliate programs. Demonstrated track record of successfully driving growth and achieving business objectives through strategic marketing initiatives. Proficiency in data analysis and interpretation, with the ability to leverage analytics tools and metrics to optimise campaign performance. Excellent leadership and team management skills, with a proven ability to motivate and inspire a team towards high performance. Innovative mindset, with a passion for exploring new channels, technologies, and trends to drive growth and stay ahead of the competition. Exceptional communication and collaboration skills, with the ability to effectively engage with cross-functional teams, stakeholders, and external partners. Strong project management abilities, with a focus on prioritisation, planning, and execution to meet deadlines and deliver results. Deep understanding of the luxury goods market, consumer behaviour, and the competitive landscape. Experience working with international markets and managing multilingual campaigns is a plus. Familiarity / passion for luxury fragrance is highly desirable. If you are a strategic thinker, results-oriented, and thrive in a dynamic and innovative environment, we want to hear from you! A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.
Press Tab to Move to Skip to Content Link At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. The Opportunity At Sephora UK, we're driven by the mission to create the most loved beauty community in the world. We're looking for a Category Manager to join us on a 12-month fixed-term contract to cover maternity leave. In this role, you will be the champion and owner of your assigned category, responsible for delivering a compelling, customer-first range that aligns with our brand promise. You will work closely with brand partners to maximise marketing plans, optimise sales potential and ensure Sephora remains differentiated and competitive. This is an exciting opportunity to combine commercial strategy with true beauty expertise. You will partner with internal teams and external brands to deliver exceptional results in both stores and online, ensuring our customers can always discover, love and shop the very best in beauty. You Will Also Be Responsible For: Tracking omni-channel category performance against set KPIs, monitoring trends and making recommendations to drive growth. Analysing weekly and monthly sales data at brand and category level, identifying risks and opportunities, and building action plans to drive results. Conducting market mapping to identify new brands and preparing business cases for new partnerships. Leading new brand set-up and launch planning with key internal stakeholders. Negotiating and reviewing trading terms and contracts, ensuring productive assortments aligned with our commercial goals. Building and executing annual brand plans, including launch calendars, sales targets, and joint business plans with suppliers. Managing brand execution on our ecommerce platforms and working with digital teams to optimise online performance. Planning and securing animation opportunities in-store and online to deliver customer-centric, commercially effective campaigns. Partnering on new store floorplans and existing store retrofits to optimise brand placement and space productivity. Collaborating on planogram management, stock management, order planning and delivery schedules to ensure strong execution. Supporting the Senior Category Manager in key meetings, deputising where needed and overseeing the workload of Assistant Category Managers and Category Administrators. Supporting and developing junior team members to achieve their goals and drive business success. What You'll Bring You will have proven experience in the beauty industry with strong commercial acumen. You know how to build and maintain outstanding brand relationships, negotiate successful deals and manage categories for maximum impact. You will be analytical, detail-oriented and passionate about delivering best-in-class customer experiences across every touchpoint. Your collaborative mindset, excellent communication skills and adaptability will enable you to thrive in a fast-paced, dynamic environment where priorities can shift and creativity is highly valued. Our Ideal Candidate Will Also Possess: Significant beauty industry experience with 6+ years in buying or brand/category management. Confidence in analysing data and translating insights into commercial action. A deep understanding of the beauty industry, ecommerce and high street retail. Strong relationship-building skills with brands and partners at all levels. Comfort with change and ambiguity, with a self-motivated and proactive approach. Meticulous attention to detail and a drive for continuous improvement. A collaborative spirit, ready to partner across departments to achieve shared goals. Creativity and problem-solving ability with a logical, structured approach. Credibility, articulation and confidence in delivering clear recommendations and presentations. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful.
Jul 24, 2025
Full time
Press Tab to Move to Skip to Content Link At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. The Opportunity At Sephora UK, we're driven by the mission to create the most loved beauty community in the world. We're looking for a Category Manager to join us on a 12-month fixed-term contract to cover maternity leave. In this role, you will be the champion and owner of your assigned category, responsible for delivering a compelling, customer-first range that aligns with our brand promise. You will work closely with brand partners to maximise marketing plans, optimise sales potential and ensure Sephora remains differentiated and competitive. This is an exciting opportunity to combine commercial strategy with true beauty expertise. You will partner with internal teams and external brands to deliver exceptional results in both stores and online, ensuring our customers can always discover, love and shop the very best in beauty. You Will Also Be Responsible For: Tracking omni-channel category performance against set KPIs, monitoring trends and making recommendations to drive growth. Analysing weekly and monthly sales data at brand and category level, identifying risks and opportunities, and building action plans to drive results. Conducting market mapping to identify new brands and preparing business cases for new partnerships. Leading new brand set-up and launch planning with key internal stakeholders. Negotiating and reviewing trading terms and contracts, ensuring productive assortments aligned with our commercial goals. Building and executing annual brand plans, including launch calendars, sales targets, and joint business plans with suppliers. Managing brand execution on our ecommerce platforms and working with digital teams to optimise online performance. Planning and securing animation opportunities in-store and online to deliver customer-centric, commercially effective campaigns. Partnering on new store floorplans and existing store retrofits to optimise brand placement and space productivity. Collaborating on planogram management, stock management, order planning and delivery schedules to ensure strong execution. Supporting the Senior Category Manager in key meetings, deputising where needed and overseeing the workload of Assistant Category Managers and Category Administrators. Supporting and developing junior team members to achieve their goals and drive business success. What You'll Bring You will have proven experience in the beauty industry with strong commercial acumen. You know how to build and maintain outstanding brand relationships, negotiate successful deals and manage categories for maximum impact. You will be analytical, detail-oriented and passionate about delivering best-in-class customer experiences across every touchpoint. Your collaborative mindset, excellent communication skills and adaptability will enable you to thrive in a fast-paced, dynamic environment where priorities can shift and creativity is highly valued. Our Ideal Candidate Will Also Possess: Significant beauty industry experience with 6+ years in buying or brand/category management. Confidence in analysing data and translating insights into commercial action. A deep understanding of the beauty industry, ecommerce and high street retail. Strong relationship-building skills with brands and partners at all levels. Comfort with change and ambiguity, with a self-motivated and proactive approach. Meticulous attention to detail and a drive for continuous improvement. A collaborative spirit, ready to partner across departments to achieve shared goals. Creativity and problem-solving ability with a logical, structured approach. Credibility, articulation and confidence in delivering clear recommendations and presentations. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful.
