Product and Data Analyst

You love data. You know that "product setup" isn't about assembling flatpacks. You get a strange thrill from tracking down anomalies in spreadsheets. This might be your next job.

This business is one of the UK's biggest providers of home appliance protection plans. When someone's fridge dies or their washing machine packs up, they sort it. Quickly. Without nonsense.

Behind the scenes, the systems, products and pricing structures are finely tuned and they need someone like you to help keep it that way.

And yes, you'll get hybrid working
After a proper training period, you'll be trusted to split your time between home and office. You just need to prove you're up to speed. No clock watching. No micromanaging.

You're not just crunching numbers. You're managing the CRM. Auditing product data. Making sure every single warranty and pricing tweak is correct, consistent and customer-ready.

You'll report to the Business Performance Analyst, but your daily contact list will span across Finance, Marketing, Sales and Product. You'll become the go-to person for everything related to setup, pricing logic and keeping the system watertight.

You'll be trained properly. Their CRM is bespoke, and once you're up to speed, you'll be the one everyone relies on to keep it humming.

Managing the key product and customer database
Becoming the SME on how the CRM works, what breaks it, and how to fix it
Setting up new products, pricing and offers
Owning change management and data accuracy
Running database audits and building auto checks
Supporting marketing campaigns with data (think email and phone lists)
Running profitability analysis and feeding insights to leadership
Creating dashboards and reports that tell the real story, not just noise

Analytical, but practical
Detail obsessed, but not lost in the weeds
Happy juggling tasks and working with different teams
Proficient in SQL, Excel, BI tools, or at least confident enough to learn fast
A natural communicator who can talk to techies and non-techies alike

Hybrid working once trained and trusted
Death in service cover worth 3x your salary
Free appliance cover for your own kit
Discounts with major high street brands
Regular events and a business that actually promotes from within

Still reading? Good. That means you're probably who they're looking for.
Hit apply and let's talk.