Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 26, 2025
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 25, 2025
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Directorate of Technology, Estates & Facilities - (Facilities Services) The Directorate of Technology, Estates and Facilities DTEF is responsible for 'providing outstanding work, study, research facilities, and facilities to enhance the student experience, on campus and online'. This role is based within the Facilities section and is part of the Rapid Response team (RRT) within Cleaning Services. Cleaning Services ensure the University's offices and residential buildings are suitably clean and well prepared. There are approximately 380 members of Cleaning Services, who are line managed by Cleaning Zone Managers. Role As part of the RRT, you will respond flexibly to requests for room set ups, furniture moves and the collection and disposal of goods. You will coordinate reactive requests and enable the team to undertake deep cleaning as and when required. You will be required to supervise a team in the provision of a reactive service, campus wide service. In addition, you will monitor staff attendance and report verbally on any issues. In this role, you will provide support to the Managers by assisting with team communications, training and time and attendance monitoring. You will be required to use the University's online time and attendance system along with other systems and regular email use. You will provide support and guidance to the Supervisors and wider teams and when required cover for staff absences and work with colleagues to ensure a professional service is delivered. We currently have a 20 hour vacancy available for which the usual hours of work are as follows: Friday: 10:00am - 15:00pm Saturday: 6:00am - 14:00pm Sunday: 6:00am - 14:00pm Whilst regular hours of work are in place, there is a requirement for cover to be provided across any 5/7 working days including evenings, weekends and public holidays. Skills, Experience & Qualification needed A general education to include 5 GCSE passes at Grade C or above, or an equivalent educational qualification, or relevant experience. Full driving licence Working knowledge of computer software such as Microsoft Word and Excel and Email Knowledge of cleaning chemicals and safe methods of working. Understanding of Health & Safety issues in relation to manual handling and COSHH Ability to effectively organise and prioritise own work and follow procedures. Ability to organise the work activity of a team and to allocate and delegate work appropriately. Numeracy & literacy skills with the ability to monitor expenditure against a financial Account and/or budget. Customer service skills to enable dialogue and interaction with staff, students and conference guests. Interview date: TBC For informal enquiries:For informal enquiries: please contact "The University is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds. ".
Jul 25, 2025
Full time
Directorate of Technology, Estates & Facilities - (Facilities Services) The Directorate of Technology, Estates and Facilities DTEF is responsible for 'providing outstanding work, study, research facilities, and facilities to enhance the student experience, on campus and online'. This role is based within the Facilities section and is part of the Rapid Response team (RRT) within Cleaning Services. Cleaning Services ensure the University's offices and residential buildings are suitably clean and well prepared. There are approximately 380 members of Cleaning Services, who are line managed by Cleaning Zone Managers. Role As part of the RRT, you will respond flexibly to requests for room set ups, furniture moves and the collection and disposal of goods. You will coordinate reactive requests and enable the team to undertake deep cleaning as and when required. You will be required to supervise a team in the provision of a reactive service, campus wide service. In addition, you will monitor staff attendance and report verbally on any issues. In this role, you will provide support to the Managers by assisting with team communications, training and time and attendance monitoring. You will be required to use the University's online time and attendance system along with other systems and regular email use. You will provide support and guidance to the Supervisors and wider teams and when required cover for staff absences and work with colleagues to ensure a professional service is delivered. We currently have a 20 hour vacancy available for which the usual hours of work are as follows: Friday: 10:00am - 15:00pm Saturday: 6:00am - 14:00pm Sunday: 6:00am - 14:00pm Whilst regular hours of work are in place, there is a requirement for cover to be provided across any 5/7 working days including evenings, weekends and public holidays. Skills, Experience & Qualification needed A general education to include 5 GCSE passes at Grade C or above, or an equivalent educational qualification, or relevant experience. Full driving licence Working knowledge of computer software such as Microsoft Word and Excel and Email Knowledge of cleaning chemicals and safe methods of working. Understanding of Health & Safety issues in relation to manual handling and COSHH Ability to effectively organise and prioritise own work and follow procedures. Ability to organise the work activity of a team and to allocate and delegate work appropriately. Numeracy & literacy skills with the ability to monitor expenditure against a financial Account and/or budget. Customer service skills to enable dialogue and interaction with staff, students and conference guests. Interview date: TBC For informal enquiries:For informal enquiries: please contact "The University is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds. ".
Customer Service Manager - Nights page is loaded Customer Service Manager - Nights Apply locations Canvas Birch, London, UK time type Full time posted on Posted 30+ Days Ago job requisition id R ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY A great opportunity to become part of the team launching our brand-new student housing in Wembley as Night shift Customer Service Manager. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in customer service; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of customer service, security and health and safety. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Leads overnight shifts. Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs) Supervises the routines of the onsite security teams including overseeing surveillance and regular patrols, identification and resolution of safety hazards or risks and handling of complaints (including noise and prohibited substance use) where required Inducts new security team members in the required company policies and procedures. Ensures all relevant Company policies and procedures are actioned effectively for example; guest procedures and out of hours check-in and check-out Responds to booking enquiries and undertakes sales conversations with potential new customers or ensures handover enables next day follow up to ensure full occupancy of the community Supports the smooth running of social events and activities, encouraging engagement and assisting the team in the retention of residents. Prepares and delivers timely communication between day and night teams ensuring all resident issues are handed over effectively Provides a decisive and effective response to customer complaints requiring action in a timely manner, assisting in and resolving customer disputes and escalating where necessary and with appropriate support and guidance Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning around the grounds and inside buildings, including litter picks and spills General administration duties Minor maintenance issues - and the effective reporting of all tenant faults if unable to deal with the fault there and then. Investigating maintenance problems and finding solutions where possible, to include: Managing basic lock and key issues e.g. reprogramming and resetting keys o Investigating basic heating and radiator problems o Investigating power supply problems at a basic level Fixing leaks through isolating water supply This job description is not exhaustive; roles are expected to evolve and change over time as the business grows and develops, within reason of the original remit. Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls Responsible for your own health and safety and that of all colleagues Reporting in the handover/security handover book all issues encountered during the night Handles any issues or incidents with the appropriate level of involvement from the emergency services and ensuring that all procedures are followed Maintains the incident log, ensuring the Community Manager is informed of all incidents, and reporting any trends and repeat behaviours when necessary Maintains positive community relationships e.g. neighbours, local communities, police community officers, Fire and Rescue Service and local authorities. Maintains an awareness of Health and Safety, Data Protection and compliance, and ensures adherence at all times. Conducts and logs room and communal area inspections as required Demonstrates a flexible approach to work and a willingness to undertake all reasonable duties as requested Role Scope The Canvas Wembley Arthur House community accommodates approximately 770 Key Relationships Community Managers and Community Teams. Regional Operations Managers Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects. Knowledge & Qualifications Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH Experience & Skills Essential Excellent customer service skills and significant experience in a similar accommodation/hospitality/leisure or reservations/membership environment Self-starter with the ability to self-motivate A strong team player but capable of working autonomously and taking ownership. Evidence of organization skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Welcome Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar About Us As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management . click apply for full job details
Jul 25, 2025
Full time
Customer Service Manager - Nights page is loaded Customer Service Manager - Nights Apply locations Canvas Birch, London, UK time type Full time posted on Posted 30+ Days Ago job requisition id R ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY A great opportunity to become part of the team launching our brand-new student housing in Wembley as Night shift Customer Service Manager. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in customer service; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of customer service, security and health and safety. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Leads overnight shifts. Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs) Supervises the routines of the onsite security teams including overseeing surveillance and regular patrols, identification and resolution of safety hazards or risks and handling of complaints (including noise and prohibited substance use) where required Inducts new security team members in the required company policies and procedures. Ensures all relevant Company policies and procedures are actioned effectively for example; guest procedures and out of hours check-in and check-out Responds to booking enquiries and undertakes sales conversations with potential new customers or ensures handover enables next day follow up to ensure full occupancy of the community Supports the smooth running of social events and activities, encouraging engagement and assisting the team in the retention of residents. Prepares and delivers timely communication between day and night teams ensuring all resident issues are handed over effectively Provides a decisive and effective response to customer complaints requiring action in a timely manner, assisting in and resolving customer disputes and escalating where necessary and with appropriate support and guidance Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning around the grounds and inside buildings, including litter picks and spills General administration duties Minor maintenance issues - and the effective reporting of all tenant faults if unable to deal with the fault there and then. Investigating maintenance problems and finding solutions where possible, to include: Managing basic lock and key issues e.g. reprogramming and resetting keys o Investigating basic heating and radiator problems o Investigating power supply problems at a basic level Fixing leaks through isolating water supply This job description is not exhaustive; roles are expected to evolve and change over time as the business grows and develops, within reason of the original remit. Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls Responsible for your own health and safety and that of all colleagues Reporting in the handover/security handover book all issues encountered during the night Handles any issues or incidents with the appropriate level of involvement from the emergency services and ensuring that all procedures are followed Maintains the incident log, ensuring the Community Manager is informed of all incidents, and reporting any trends and repeat behaviours when necessary Maintains positive community relationships e.g. neighbours, local communities, police community officers, Fire and Rescue Service and local authorities. Maintains an awareness of Health and Safety, Data Protection and compliance, and ensures adherence at all times. Conducts and logs room and communal area inspections as required Demonstrates a flexible approach to work and a willingness to undertake all reasonable duties as requested Role Scope The Canvas Wembley Arthur House community accommodates approximately 770 Key Relationships Community Managers and Community Teams. Regional Operations Managers Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects. Knowledge & Qualifications Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH Experience & Skills Essential Excellent customer service skills and significant experience in a similar accommodation/hospitality/leisure or reservations/membership environment Self-starter with the ability to self-motivate A strong team player but capable of working autonomously and taking ownership. Evidence of organization skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Welcome Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar About Us As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management . click apply for full job details
Grade: Administrative Officer (AO) Salary: £27,617 - £30,181 Pension: 28.97% of salary (RoS contribution) Annual leave: 38 days annual holiday, increasing to 42 days with length of service. Duration: Permanent Working pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns; compressed hours, term time working or part time working on a case-by-case basis, depending on the role and departmental requirements. Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to occasionally visit one of these locations as per the requirements of the role. Department: Estates Directorate: Policy and Corporate Services Role reports to: Estates Officer: Systems and Customer Services Manager Closing date: Wednesday 23rd July, 23:59 Number of vacancies: One About Registers of Scotland (RoS) Registers of Scotland is a world-leading pioneer in land and property registration. We hold the answer to the question, "Who owns Scotland?" We're a modern, digital organisation and our success relies on building a diverse team of dedicated, skilled and motivated people. The role Role holder will be responsible for delivering day-to-day operational estates customer services, which includes transactional hard / soft FM services, concierge, sustainable travel, courier, and financial administration activities required for all Registers of Scotland (RoS) building locations. As a primary point of customer interface on all Estates Service Desk activities, this role works closely with Estates and Facilities Officers, supplier representatives and wider colleagues to deliver excellent estates customer services for RoS. The role holder will support a quality experience for all building users and colleagues working from home. On a typical day you will • Responsibility for delivering day-to-day operational estates customer services, ensuring that all customers to the Estates Service Desk receive a quality professional experience. • Responsibility for delivering day-to-day financial transactional management, ensuring that all customer and estates supplier requests are approved and processed on time. • Responsibility to coordinate concierge requests and building inductions for RoS colleagues or other building users. • Directly supporting the Estates Service Desk desire to achieve or exceed targeted service level requirements. • Identify and support process development that helps improve the effectiveness and efficiency of estates operational services for our customer. • Support a review of systems and interfaces to assure the delivery of a professional and sustainable estates customer service. • Monitor and support mechanisms that seek out and respond to feedback from customers about services and experiences they receive. • Support smarter working, promoting opportunities to encourage the access and use of our buildings and the facilities / services available. • Maintain collaborative working relationships across RoS to support and drive the standards of customer services delivery. • Support the development of wider team members, generate operational resiliency within the Estates Service Desk, supporting succession planning and promoting inclusiveness. This job is for you if you want • Work with purpose: working for the people of Scotland to set the bar for land and property registration worldwide. • Flexible and hybrid working: depending on the role and team requirements, work when and where it's best for you and your stakeholders. • Benefits: enjoy pay progression, pension contributions of up to 28.97%, up to a year's parental leave, and 38 days annual holiday, increasing to 42 days with length of service. • Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job. • Diversity and Inclusion: We are an 'Investor in People' and a 'Disability Confident' employer. We are inclusive, stronger together, and committed to putting our people first. • Positive work culture: RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver. To learn more about RoS and what we offer visit our careers pages or watch this short video . Essential Criteria - Skills and Attributes for Success Experience/Technical A customer-focused approach with experience of customer service desk operational delivery and knowledge of an estates/facilities management working environment. Delivering a quality service Ability to structure and prioritise work to effectively meet deadlines and customer needs. Conscientious and thorough, pays attention to detail and manages own time to deliver high quality outputs. Collaborating and partnering/Building capability for all Proactively contributes to the work of the whole team, seeking help when needed and tries to see issues from other people's perspectives. Shares knowledge and expertise willingly, communicating clearly and accurately, whilst finding ways to learn and personally improve the completion of day-to-day tasks. Demonstrating commitment and drive Takes responsibility for the quality of their own work and keeps stakeholders updated on progress. Remains focused on delivery, maintaining consistent performance level and taking initiative to resolve issues. Analysis and making effective decisions Thinks through the implications of own decisions before confirming how to approach an issue. Undertakes appropriate analysis to support decisions or recommendations, investigating and responding to gaps / errors / irregularities in information. Stage one - Application Process To apply, click on 'Apply now' and complete the online application form. You will need to submit: 1. A CV outlining your career history and how you meet the technical/experience criteria (max 4 pages). 2. Answers on how you meet the competencies listed under essential criteria (300 words maximum for each answer). Please note: • If we receive a high volume of applications, we may complete an initial sift on Experience/Technical. • We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed. • Applications that are not accompanied by CVs will not be scored and/or answers over 300 words will not be considered. • We would strongly recommend that your statement is written in the STAR format (Situation, Task, Action & Result) and suggest preparing your answers using software such as MS Words, and then uploading the file. • We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses. • Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles . Stage two - Psychometric testing Candidates successful at stage one will be invited to complete an online psychometric test, assessing the essential criteria listed above. Stage three - Interview Candidates successful at stage two will be invited to attend a competency-based interview, remotely via MS Teams, assessing the essential criteria listed above. Information on our Competency Framework For further information on the competencies, visit our Competency Framework . Recruitment timeline • Closing date: Wednesday 23rd July, 23:59 • Application sift: 24th and 25th July • Psychometric testing: W/C 4th August • Invites to assessment: W/C 11th August • Interviews: Week commencing 18th August Please note dates may be subject to change. Feedback Feedback will only be provided if you progress to interview stage. Reserve List In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months. Nationality and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here . Security Successful candidates must undergo a Basic Disclosure Scotland check. Individuals working with government assets must complete baseline personnel security standard checks. Equality, diversity and inclusion As a proud member of the Disability Confident Scheme, we welcome applications from disabled candidates. RoS is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of selection process is used. To learn more please see our EDI strategy . As part of the application process, we would like to invite you to please complete our diversity monitoring form. This information is not shared with recruitment panels. If you require any adjustments to our recruitment process, please let us know via . Please see this page for more information on adjustments. . click apply for full job details
Jul 24, 2025
Full time
Grade: Administrative Officer (AO) Salary: £27,617 - £30,181 Pension: 28.97% of salary (RoS contribution) Annual leave: 38 days annual holiday, increasing to 42 days with length of service. Duration: Permanent Working pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns; compressed hours, term time working or part time working on a case-by-case basis, depending on the role and departmental requirements. Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to occasionally visit one of these locations as per the requirements of the role. Department: Estates Directorate: Policy and Corporate Services Role reports to: Estates Officer: Systems and Customer Services Manager Closing date: Wednesday 23rd July, 23:59 Number of vacancies: One About Registers of Scotland (RoS) Registers of Scotland is a world-leading pioneer in land and property registration. We hold the answer to the question, "Who owns Scotland?" We're a modern, digital organisation and our success relies on building a diverse team of dedicated, skilled and motivated people. The role Role holder will be responsible for delivering day-to-day operational estates customer services, which includes transactional hard / soft FM services, concierge, sustainable travel, courier, and financial administration activities required for all Registers of Scotland (RoS) building locations. As a primary point of customer interface on all Estates Service Desk activities, this role works closely with Estates and Facilities Officers, supplier representatives and wider colleagues to deliver excellent estates customer services for RoS. The role holder will support a quality experience for all building users and colleagues working from home. On a typical day you will • Responsibility for delivering day-to-day operational estates customer services, ensuring that all customers to the Estates Service Desk receive a quality professional experience. • Responsibility for delivering day-to-day financial transactional management, ensuring that all customer and estates supplier requests are approved and processed on time. • Responsibility to coordinate concierge requests and building inductions for RoS colleagues or other building users. • Directly supporting the Estates Service Desk desire to achieve or exceed targeted service level requirements. • Identify and support process development that helps improve the effectiveness and efficiency of estates operational services for our customer. • Support a review of systems and interfaces to assure the delivery of a professional and sustainable estates customer service. • Monitor and support mechanisms that seek out and respond to feedback from customers about services and experiences they receive. • Support smarter working, promoting opportunities to encourage the access and use of our buildings and the facilities / services available. • Maintain collaborative working relationships across RoS to support and drive the standards of customer services delivery. • Support the development of wider team members, generate operational resiliency within the Estates Service Desk, supporting succession planning and promoting inclusiveness. This job is for you if you want • Work with purpose: working for the people of Scotland to set the bar for land and property registration worldwide. • Flexible and hybrid working: depending on the role and team requirements, work when and where it's best for you and your stakeholders. • Benefits: enjoy pay progression, pension contributions of up to 28.97%, up to a year's parental leave, and 38 days annual holiday, increasing to 42 days with length of service. • Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job. • Diversity and Inclusion: We are an 'Investor in People' and a 'Disability Confident' employer. We are inclusive, stronger together, and committed to putting our people first. • Positive work culture: RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver. To learn more about RoS and what we offer visit our careers pages or watch this short video . Essential Criteria - Skills and Attributes for Success Experience/Technical A customer-focused approach with experience of customer service desk operational delivery and knowledge of an estates/facilities management working environment. Delivering a quality service Ability to structure and prioritise work to effectively meet deadlines and customer needs. Conscientious and thorough, pays attention to detail and manages own time to deliver high quality outputs. Collaborating and partnering/Building capability for all Proactively contributes to the work of the whole team, seeking help when needed and tries to see issues from other people's perspectives. Shares knowledge and expertise willingly, communicating clearly and accurately, whilst finding ways to learn and personally improve the completion of day-to-day tasks. Demonstrating commitment and drive Takes responsibility for the quality of their own work and keeps stakeholders updated on progress. Remains focused on delivery, maintaining consistent performance level and taking initiative to resolve issues. Analysis and making effective decisions Thinks through the implications of own decisions before confirming how to approach an issue. Undertakes appropriate analysis to support decisions or recommendations, investigating and responding to gaps / errors / irregularities in information. Stage one - Application Process To apply, click on 'Apply now' and complete the online application form. You will need to submit: 1. A CV outlining your career history and how you meet the technical/experience criteria (max 4 pages). 2. Answers on how you meet the competencies listed under essential criteria (300 words maximum for each answer). Please note: • If we receive a high volume of applications, we may complete an initial sift on Experience/Technical. • We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed. • Applications that are not accompanied by CVs will not be scored and/or answers over 300 words will not be considered. • We would strongly recommend that your statement is written in the STAR format (Situation, Task, Action & Result) and suggest preparing your answers using software such as MS Words, and then uploading the file. • We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses. • Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles . Stage two - Psychometric testing Candidates successful at stage one will be invited to complete an online psychometric test, assessing the essential criteria listed above. Stage three - Interview Candidates successful at stage two will be invited to attend a competency-based interview, remotely via MS Teams, assessing the essential criteria listed above. Information on our Competency Framework For further information on the competencies, visit our Competency Framework . Recruitment timeline • Closing date: Wednesday 23rd July, 23:59 • Application sift: 24th and 25th July • Psychometric testing: W/C 4th August • Invites to assessment: W/C 11th August • Interviews: Week commencing 18th August Please note dates may be subject to change. Feedback Feedback will only be provided if you progress to interview stage. Reserve List In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months. Nationality and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here . Security Successful candidates must undergo a Basic Disclosure Scotland check. Individuals working with government assets must complete baseline personnel security standard checks. Equality, diversity and inclusion As a proud member of the Disability Confident Scheme, we welcome applications from disabled candidates. RoS is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of selection process is used. To learn more please see our EDI strategy . As part of the application process, we would like to invite you to please complete our diversity monitoring form. This information is not shared with recruitment panels. If you require any adjustments to our recruitment process, please let us know via . Please see this page for more information on adjustments. . click apply for full job details
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Contracts Manager - £37,440 - £42,120 per annum (Salaries vary depending on experience) Hours -37 hours per week, Monday - Friday Department - Property & Maintenance Location - AG Palmer House, Littlemore What You'll Be Doing: Response are looking for an enthusiastic & motivated individual to join our Property & Maintenance Team as Contracts Manager. As Contracts Manager, you'll oversee the effective management of key contracts across our accommodation services. You'll lead vendor and service provider relationships, addressing issues and ensuring strong performance. Regular property inspections and collaboration with Support Services will help monitor supplier standards and identify areas for improvement. While focused on Housing, you'll also support other teams with contract-related needs. You will manage the Contracts Register for all supply contracts across the Charity. You'll handle stock management to ensure the Repairs and Maintenance Team has the tools and inventory needed to work efficiently. Your role is vital in maintaining and enhancing accommodation quality, upholding Response values, and delivering excellent customer service in all interactions. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include: Work primarily with the Estates Team to enable the Contract Manager to properly monitor contract delivery, ensuring both value for money and successful contract fulfilment. Be lead contact for external stakeholders such as Local Authority, Cleaning, Gardening, IT, Utilities companies and others as required. Work with colleagues to ensure Housing Services software systems are effectively managed, and staff are appropriately trained in their use and that they contribute to the wider directorate delivery. Ensuring that suppliers comply with legal and contractual requirements, and have appropriate policies and procedures for the management of risk, consistent/complimentary to those of Response Managing the periodic tendering / retendering processes including preparation of tender documents, evaluating submissions, and reviewing of contracts Identifying, managing and implementing ways of monitoring improvements achieved through process improvements, including levels of service and stakeholder satisfaction, as well as efficiencies and savings that demonstrate return on investment. Liaising with Operations Manager and Property and Voids Manager to ensure KPIs and SLA's are met. Quality check and audit completed works, to ensure that required standards are being maintained. Under the guidance of Operations Manager identify ways of improving responses repairs and maintenance processes and systems, taking personal responsibility for implementation where appropriate. To monitor spend across the department and ensure that kit out/replenishment costs are recharged where appropriate. To work closely with Repairs operatives, Admin team and Finance colleagues to ensure that Response is achieving best "value for money" across contracts, proactively looking for ways to improve performance against budget. To adopt a flexible attitude to the duties which may be varied subject to the needs of Response and are keeping with the general profile of the post. Attend mandatory training and keep up-to-date with legal and industry changes relevant to the role. Actively promote Response's values of Caring, Safe, Creative, and Aspirational through all interactions. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE equivalent A - C Experience of leading contract management and in areas of procurement. Basic understanding of mental health issues Working knowledge of Health & safety Regulations and the Health & Safety At Work Act (HSAWA) Understanding of Control of Substances hazardous to Health ( COSHH) Good understanding of trades, general maintenance. Experience of Contract management and Contract management systems e.g. DocuSign CLM. Excellent organisational skills and attention to detail. Demonstrate an ability to identify and resolve issues quickly and efficiently. Ability to meet key performance targets and deliver excellent customer service. Excellent skills in the use of Microsoft Office applications including Outlook, Word, Excel, Sharepoint, Teams, and Housing Management systems. Ability to take ownership, accountability and responsibility of projects and tasks. Ability to work directly with residents and customers. Able to remain calm and patient when under pressure. Full clean driving licence What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme(after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Contracts Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website. Closing date - 25/07/2025. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Jul 24, 2025
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Contracts Manager - £37,440 - £42,120 per annum (Salaries vary depending on experience) Hours -37 hours per week, Monday - Friday Department - Property & Maintenance Location - AG Palmer House, Littlemore What You'll Be Doing: Response are looking for an enthusiastic & motivated individual to join our Property & Maintenance Team as Contracts Manager. As Contracts Manager, you'll oversee the effective management of key contracts across our accommodation services. You'll lead vendor and service provider relationships, addressing issues and ensuring strong performance. Regular property inspections and collaboration with Support Services will help monitor supplier standards and identify areas for improvement. While focused on Housing, you'll also support other teams with contract-related needs. You will manage the Contracts Register for all supply contracts across the Charity. You'll handle stock management to ensure the Repairs and Maintenance Team has the tools and inventory needed to work efficiently. Your role is vital in maintaining and enhancing accommodation quality, upholding Response values, and delivering excellent customer service in all interactions. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include: Work primarily with the Estates Team to enable the Contract Manager to properly monitor contract delivery, ensuring both value for money and successful contract fulfilment. Be lead contact for external stakeholders such as Local Authority, Cleaning, Gardening, IT, Utilities companies and others as required. Work with colleagues to ensure Housing Services software systems are effectively managed, and staff are appropriately trained in their use and that they contribute to the wider directorate delivery. Ensuring that suppliers comply with legal and contractual requirements, and have appropriate policies and procedures for the management of risk, consistent/complimentary to those of Response Managing the periodic tendering / retendering processes including preparation of tender documents, evaluating submissions, and reviewing of contracts Identifying, managing and implementing ways of monitoring improvements achieved through process improvements, including levels of service and stakeholder satisfaction, as well as efficiencies and savings that demonstrate return on investment. Liaising with Operations Manager and Property and Voids Manager to ensure KPIs and SLA's are met. Quality check and audit completed works, to ensure that required standards are being maintained. Under the guidance of Operations Manager identify ways of improving responses repairs and maintenance processes and systems, taking personal responsibility for implementation where appropriate. To monitor spend across the department and ensure that kit out/replenishment costs are recharged where appropriate. To work closely with Repairs operatives, Admin team and Finance colleagues to ensure that Response is achieving best "value for money" across contracts, proactively looking for ways to improve performance against budget. To adopt a flexible attitude to the duties which may be varied subject to the needs of Response and are keeping with the general profile of the post. Attend mandatory training and keep up-to-date with legal and industry changes relevant to the role. Actively promote Response's values of Caring, Safe, Creative, and Aspirational through all interactions. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE equivalent A - C Experience of leading contract management and in areas of procurement. Basic understanding of mental health issues Working knowledge of Health & safety Regulations and the Health & Safety At Work Act (HSAWA) Understanding of Control of Substances hazardous to Health ( COSHH) Good understanding of trades, general maintenance. Experience of Contract management and Contract management systems e.g. DocuSign CLM. Excellent organisational skills and attention to detail. Demonstrate an ability to identify and resolve issues quickly and efficiently. Ability to meet key performance targets and deliver excellent customer service. Excellent skills in the use of Microsoft Office applications including Outlook, Word, Excel, Sharepoint, Teams, and Housing Management systems. Ability to take ownership, accountability and responsibility of projects and tasks. Ability to work directly with residents and customers. Able to remain calm and patient when under pressure. Full clean driving licence What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme(after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Contracts Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website. Closing date - 25/07/2025. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY A great opportunity to become part of the team launching our brand-new student housing in Wembley as Night shift Customer Service Manager. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in customer service; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of customer service, security and health and safety. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Leads overnight shifts. Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs) Supervises the routines of the onsite security teams including overseeing surveillance and regular patrols, identification and resolution of safety hazards or risks and handling of complaints (including noise and prohibited substance use) where required Inducts new security team members in the required company policies and procedures. Ensures all relevant Company policies and procedures are actioned effectively for example; guest procedures and out of hours check-in and check-out Responds to booking enquiries and undertakes sales conversations with potential new customers or ensures handover enables next day follow up to ensure full occupancy of the community Supports the smooth running of social events and activities, encouraging engagement and assisting the team in the retention of residents. Prepares and delivers timely communication between day and night teams ensuring all resident issues are handed over effectively Provides a decisive and effective response to customer complaints requiring action in a timely manner, assisting in and resolving customer disputes and escalating where necessary and with appropriate support and guidance Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning around the grounds and inside buildings, including litter picks and spills General administration duties Minor maintenance issues - and the effective reporting of all tenant faults if unable to deal with the fault there and then. Investigating maintenance problems and finding solutions where possible, to include: Managing basic lock and key issues e.g. reprogramming and resetting keys o Investigating basic heating and radiator problems o Investigating power supply problems at a basic level Fixing leaks through isolating water supply This job description is not exhaustive; roles are expected to evolve and change over time as the business grows and develops, within reason of the original remit. Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls Responsible for your own health and safety and that of all colleagues Reporting in the handover/security handover book all issues encountered during the night Handles any issues or incidents with the appropriate level of involvement from the emergency services and ensuring that all procedures are followed Maintains the incident log, ensuring the Community Manager is informed of all incidents, and reporting any trends and repeat behaviours when necessary Maintains positive community relationships e.g. neighbours, local communities, police community officers, Fire and Rescue Service and local authorities. Maintains an awareness of Health and Safety, Data Protection and compliance, and ensures adherence at all times. Conducts and logs room and communal area inspections as required Demonstrates a flexible approach to work and a willingness to undertake all reasonable duties as requested Role Scope The Canvas Wembley Arthur House community accommodates approximately 770 Key Relationships Community Managers and Community Teams. Regional Operations Managers Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects. Knowledge & Qualifications Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH Experience & Skills Essential Excellent customer service skills and significant experience in a similar accommodation/hospitality/leisure or reservations/membership environment Self-starter with the ability to self-motivate A strong team player but capable of working autonomously and taking ownership. Evidence of organization skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.
Jul 24, 2025
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY A great opportunity to become part of the team launching our brand-new student housing in Wembley as Night shift Customer Service Manager. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in customer service; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of customer service, security and health and safety. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Leads overnight shifts. Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs) Supervises the routines of the onsite security teams including overseeing surveillance and regular patrols, identification and resolution of safety hazards or risks and handling of complaints (including noise and prohibited substance use) where required Inducts new security team members in the required company policies and procedures. Ensures all relevant Company policies and procedures are actioned effectively for example; guest procedures and out of hours check-in and check-out Responds to booking enquiries and undertakes sales conversations with potential new customers or ensures handover enables next day follow up to ensure full occupancy of the community Supports the smooth running of social events and activities, encouraging engagement and assisting the team in the retention of residents. Prepares and delivers timely communication between day and night teams ensuring all resident issues are handed over effectively Provides a decisive and effective response to customer complaints requiring action in a timely manner, assisting in and resolving customer disputes and escalating where necessary and with appropriate support and guidance Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning around the grounds and inside buildings, including litter picks and spills General administration duties Minor maintenance issues - and the effective reporting of all tenant faults if unable to deal with the fault there and then. Investigating maintenance problems and finding solutions where possible, to include: Managing basic lock and key issues e.g. reprogramming and resetting keys o Investigating basic heating and radiator problems o Investigating power supply problems at a basic level Fixing leaks through isolating water supply This job description is not exhaustive; roles are expected to evolve and change over time as the business grows and develops, within reason of the original remit. Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls Responsible for your own health and safety and that of all colleagues Reporting in the handover/security handover book all issues encountered during the night Handles any issues or incidents with the appropriate level of involvement from the emergency services and ensuring that all procedures are followed Maintains the incident log, ensuring the Community Manager is informed of all incidents, and reporting any trends and repeat behaviours when necessary Maintains positive community relationships e.g. neighbours, local communities, police community officers, Fire and Rescue Service and local authorities. Maintains an awareness of Health and Safety, Data Protection and compliance, and ensures adherence at all times. Conducts and logs room and communal area inspections as required Demonstrates a flexible approach to work and a willingness to undertake all reasonable duties as requested Role Scope The Canvas Wembley Arthur House community accommodates approximately 770 Key Relationships Community Managers and Community Teams. Regional Operations Managers Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects. Knowledge & Qualifications Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH Experience & Skills Essential Excellent customer service skills and significant experience in a similar accommodation/hospitality/leisure or reservations/membership environment Self-starter with the ability to self-motivate A strong team player but capable of working autonomously and taking ownership. Evidence of organization skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.
Job Description Job Title: Facilities and Asset Manager - Estate Management Working Pattern: Full Time Working location: Raynesway, Derby- (5 days per week on site) Reporting to the Head of Delivery - Estate Management, the Facilities and Asset Manager is part of the Infrastructure Estate Management Team who is responsible for overseeing the management, maintenance and configuration of facilities and assets across the Submarines portfolio of properties. The primary focus of this role is to provide oversight and management of the infrastructure buildings and assets, working closely with the SME for procured services (for general FM contract management) and supported by SME ICs within both RRSL and Core Production. This role provides leadership and coaching for all direct reports and is accountable for the performance and results of their team by building and adapting plans and priorities to set direction for their direct team and the FM contract provider. Decision making and problem solving will be critical to the role and will utilise policies, procedures and priorities to deliver required outputs. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing Facilities Management: 1 . Responsible for the definition and implementation of the Facility Management procured contract which includes requirements, standards, Service Level Agreements, processes (including change process), and resources necessary to meet statutory, corporate and regulatory obligations placed on the Submarines business in conjunction with facility operators and appropriate Design Authorities. 2. Oversee the operation and maintenance of all facilities within the estate, delivering compliance with health, safety, and environmental regulations. 3. Develop and implement preventive maintenance programs to deliver optimal functionality and longevity of facilities. 4. Coordinate repairs, renovations, and upgrades of facilities and equipment. Asset Management: 1. Responsible for the delivery of regular assessments of assets to evaluate their condition and performance. 2. Responsible for the production and implementation of a prioritised, risk-based and affordable forward capital plan that is linked directly to the asset management strategies and identified requirements for ongoing maintenance and capital improvements. 3. Maintain appropriate asset configuration of the Estate, working with facility operators and appropriate Design Authorities and supporting teams to define and implement the Quality Control, Quality Assurance and configuration standards for estate records and key data. Budgeting and Financial Management: 1. Manage the annual budget for facilities and asset management - discussing with Programme team as and when more funding will be required to support cost-effective operations. 2. Monitor and report expenditures and implement cost control measures to optimise budget performance. Stakeholder Engagement: 1. Collaborate with internal stakeholders (e.g. HSE, security, facility owners, major projects etc) to deliver facilities and asset management strategies. 2. Build long term relationships with external vendors, contractors, and service providers to build a secure and high quality service delivery. HSE, Sustainability and Compliance: 1. Implement the Company Health, Safety and Environment policy for all areas of accountability, understanding and deploying all legislative requirements and control standards through effective communication, processes and actions that support safe and compliant workplaces. 2. Implement and promote sustainability initiatives within facilities management to reduce environmental impact and to deliver outcomes of the RRSL Sustainability strategy. Team Management: 1. Overall leadership and management of the Facilities and Asset Team 2. Define, manage and deliver team and individual objectives in support of RRSL Organisation and strategic aims and priorities. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. To be successful in this role you will need to have: In-depth knowledge and experience of Facility and Infrastructure maintenance and management operations within conventional and nuclear licensed estates. Holds or is capable of achieving membership of an appropriate professional body (e.g. British Institute of Facilities Management). Working knowledge of nuclear site licensed conditions (in particular LC2, LC6, LC11, LC16, LC22, LC27 and LC28 ) and Ministry of Defence security requirements (JSP440) and pertaining to their impact on Facility Management operations, records and data. Familiarity with relevant Office of Nuclear Regulation (ONR) Safety Assessment Principles(SAPs), Technical Assessment Guides (TAGs) pertaining to Facilities Management and associated records. Have a proven track record in nuclear safety, safety culture, improvement projects and assurance. Excellent communications skills both written and verbal. Proven track record in solving complex problems and influencing others. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Group Property Posting Date 07 May 2025; 00:05 Posting End Date 15 May 2025
Jul 24, 2025
Full time
Job Description Job Title: Facilities and Asset Manager - Estate Management Working Pattern: Full Time Working location: Raynesway, Derby- (5 days per week on site) Reporting to the Head of Delivery - Estate Management, the Facilities and Asset Manager is part of the Infrastructure Estate Management Team who is responsible for overseeing the management, maintenance and configuration of facilities and assets across the Submarines portfolio of properties. The primary focus of this role is to provide oversight and management of the infrastructure buildings and assets, working closely with the SME for procured services (for general FM contract management) and supported by SME ICs within both RRSL and Core Production. This role provides leadership and coaching for all direct reports and is accountable for the performance and results of their team by building and adapting plans and priorities to set direction for their direct team and the FM contract provider. Decision making and problem solving will be critical to the role and will utilise policies, procedures and priorities to deliver required outputs. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing Facilities Management: 1 . Responsible for the definition and implementation of the Facility Management procured contract which includes requirements, standards, Service Level Agreements, processes (including change process), and resources necessary to meet statutory, corporate and regulatory obligations placed on the Submarines business in conjunction with facility operators and appropriate Design Authorities. 2. Oversee the operation and maintenance of all facilities within the estate, delivering compliance with health, safety, and environmental regulations. 3. Develop and implement preventive maintenance programs to deliver optimal functionality and longevity of facilities. 4. Coordinate repairs, renovations, and upgrades of facilities and equipment. Asset Management: 1. Responsible for the delivery of regular assessments of assets to evaluate their condition and performance. 2. Responsible for the production and implementation of a prioritised, risk-based and affordable forward capital plan that is linked directly to the asset management strategies and identified requirements for ongoing maintenance and capital improvements. 3. Maintain appropriate asset configuration of the Estate, working with facility operators and appropriate Design Authorities and supporting teams to define and implement the Quality Control, Quality Assurance and configuration standards for estate records and key data. Budgeting and Financial Management: 1. Manage the annual budget for facilities and asset management - discussing with Programme team as and when more funding will be required to support cost-effective operations. 2. Monitor and report expenditures and implement cost control measures to optimise budget performance. Stakeholder Engagement: 1. Collaborate with internal stakeholders (e.g. HSE, security, facility owners, major projects etc) to deliver facilities and asset management strategies. 2. Build long term relationships with external vendors, contractors, and service providers to build a secure and high quality service delivery. HSE, Sustainability and Compliance: 1. Implement the Company Health, Safety and Environment policy for all areas of accountability, understanding and deploying all legislative requirements and control standards through effective communication, processes and actions that support safe and compliant workplaces. 2. Implement and promote sustainability initiatives within facilities management to reduce environmental impact and to deliver outcomes of the RRSL Sustainability strategy. Team Management: 1. Overall leadership and management of the Facilities and Asset Team 2. Define, manage and deliver team and individual objectives in support of RRSL Organisation and strategic aims and priorities. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. To be successful in this role you will need to have: In-depth knowledge and experience of Facility and Infrastructure maintenance and management operations within conventional and nuclear licensed estates. Holds or is capable of achieving membership of an appropriate professional body (e.g. British Institute of Facilities Management). Working knowledge of nuclear site licensed conditions (in particular LC2, LC6, LC11, LC16, LC22, LC27 and LC28 ) and Ministry of Defence security requirements (JSP440) and pertaining to their impact on Facility Management operations, records and data. Familiarity with relevant Office of Nuclear Regulation (ONR) Safety Assessment Principles(SAPs), Technical Assessment Guides (TAGs) pertaining to Facilities Management and associated records. Have a proven track record in nuclear safety, safety culture, improvement projects and assurance. Excellent communications skills both written and verbal. Proven track record in solving complex problems and influencing others. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Group Property Posting Date 07 May 2025; 00:05 Posting End Date 15 May 2025
Head Office - Premier Estates - 72-74 King Edward Street, Macclesfield, SK10 1AT Ref 21000 Closing date 10/07/2025 Location Head Office - Premier Estates - 72-74 King Edward Street, Macclesfield, SK10 1AT Salary Competitive Description HEAD OF BUSINESS DEVELOPMENT MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid (Home /Office - 74 King Edward St, Macclesfield SK10 1AT) WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday, plus the option to buy extra holiday Christmas closure JOB DESCRIPTION The Business Development team is responsible for bringing in new clients and new business as well as maintaining relationships with existing clients. The team is responsible for the entire Business Development process from generating leads through producing tenders to ensuring contracts are agreed and signed. The team are also responsible for the smooth handover of new clients to the Mobilisation team. Responsibilities will include, but are not limited to: Working with the Associate Director, set the Business Development strategy for the business to drive revenue growth and expand market presence. Manage the personnel and output of the Business Development team. Establish and nurture client relationships. Identify and contact potential leads & opportunities. Produce proposals, tender responses and attend presentations. Oversee proposals prepared by the Business Development Manager and Business Development Assistant. Ensure contracts are agreed and signed. Responsible for updating proposals and phased budgets. Ensure all internal paperwork is kept up to date and timely and accurate internal reporting. Oversee completion of lease/TP1 precis. Collaborate with the Marketing Manager in maintaining Premier Estates online presence with the aim to promote the brand and increase awareness. Collaborate with other teams within the business to align strategies and achieve business objectives. Undertake other general duties as required from time to time to assist in the success of Premier Estates. Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU: English GCSE or equivalent Maths GCSE or equivalent MTPI or equivalent Business Development Client Management Experience of working in the property industry Excellent communication, interpersonal and negotiation skills Ability to build and maintain strong relationships with key stakeholders Leadership and management Strategic thinking Financial acumen Basic Microsoft Office Able to prioritise a busy workload Able to work independently and identify when a matter requires escalation For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Jul 24, 2025
Full time
Head Office - Premier Estates - 72-74 King Edward Street, Macclesfield, SK10 1AT Ref 21000 Closing date 10/07/2025 Location Head Office - Premier Estates - 72-74 King Edward Street, Macclesfield, SK10 1AT Salary Competitive Description HEAD OF BUSINESS DEVELOPMENT MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid (Home /Office - 74 King Edward St, Macclesfield SK10 1AT) WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday, plus the option to buy extra holiday Christmas closure JOB DESCRIPTION The Business Development team is responsible for bringing in new clients and new business as well as maintaining relationships with existing clients. The team is responsible for the entire Business Development process from generating leads through producing tenders to ensuring contracts are agreed and signed. The team are also responsible for the smooth handover of new clients to the Mobilisation team. Responsibilities will include, but are not limited to: Working with the Associate Director, set the Business Development strategy for the business to drive revenue growth and expand market presence. Manage the personnel and output of the Business Development team. Establish and nurture client relationships. Identify and contact potential leads & opportunities. Produce proposals, tender responses and attend presentations. Oversee proposals prepared by the Business Development Manager and Business Development Assistant. Ensure contracts are agreed and signed. Responsible for updating proposals and phased budgets. Ensure all internal paperwork is kept up to date and timely and accurate internal reporting. Oversee completion of lease/TP1 precis. Collaborate with the Marketing Manager in maintaining Premier Estates online presence with the aim to promote the brand and increase awareness. Collaborate with other teams within the business to align strategies and achieve business objectives. Undertake other general duties as required from time to time to assist in the success of Premier Estates. Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU: English GCSE or equivalent Maths GCSE or equivalent MTPI or equivalent Business Development Client Management Experience of working in the property industry Excellent communication, interpersonal and negotiation skills Ability to build and maintain strong relationships with key stakeholders Leadership and management Strategic thinking Financial acumen Basic Microsoft Office Able to prioritise a busy workload Able to work independently and identify when a matter requires escalation For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Posted: 2 days ago Place: Bethnal Green, London Cafe Manager Pavilion is an iconic cafe based in Victoria Park in East London. Known for its buzzing breakfast, brunch and lunch. The Pavilion combines classic British vegetarian and Sri Lankan street food. Recently being voted Best UK Brunch in The Independent. Customers can expect high quality specialty coffee, teas imported from our estates in Sri Lanka and artisan bread and pastries baked in our own East London Bakery.We are looking for an energetic, motivated, experienced and organised venue manager to lead our kitchen and front of house team.We need someone who inspires to deliver exceptional service, tell the Pavilion story and be able to communicate to customers about our products and passions.The ideal applicant must have a real appetite for the industry and be up to date with current industry trends and changes. You will be overseeing the daily operations of our high volume cafe ensuring all policies and procedures are being followed.We are currently going through a period of change and need motivational and leadership skills to help develop and guide the team. Barista skills are essential as is a general knowledge of specialty coffee and machinery.The applicant will be expected to work 45 hours per week and weekends are important. Go to: All Jobs manager jobs Pavilion Manager Needed in London Posted: 2 days ago Place: Bethnal Green, London Cafe Manager Pavilion is an iconic cafe based in Victoria Park in East London. Known for its buzzing breakfast, brunch and lunch. The Pavilion combines classic British vegetarian and Sri Lankan street food. Recently being voted Best UK Brunch in The Independent. Customers can expect high quality specialty coffee, teas imported from our estates in Sri Lanka and artisan bread and pastries baked in our own East London Bakery.We are looking for an energetic, motivated, experienced and organised venue manager to lead our kitchen and front of house team.We need someone who inspires to deliver exceptional service, tell the Pavilion story and be able to communicate to customers about our products and passions.The ideal applicant must have a real appetite for the industry and be up to date with current industry trends and changes. You will be overseeing the daily operations of our high volume cafe ensuring all policies and procedures are being followed.We are currently going through a period of change and need motivational and leadership skills to help develop and guide the team. Barista skills are essential as is a general knowledge of specialty coffee and machinery.The applicant will be expected to work 45 hours per week and weekends are important. Report Apply Now Employer: Company Attention to job seekers Do NOT give money to employers or recruiters. The Employer should provide all the documents free of charge including visa and document processing. Real recruiting agencies get paid by the employer, they do not need your money. If an author of a job advert on asks for money please report it. asks for your consent to use your personal data to: Personalised advertising and content, advertising and content measurement, audience research and services development Store and/or access information on a device Data preferences You can choose how your personal data is used. 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Match and combine data from other data sources Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice. In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices). . click apply for full job details
Jul 24, 2025
Full time
Posted: 2 days ago Place: Bethnal Green, London Cafe Manager Pavilion is an iconic cafe based in Victoria Park in East London. Known for its buzzing breakfast, brunch and lunch. The Pavilion combines classic British vegetarian and Sri Lankan street food. Recently being voted Best UK Brunch in The Independent. Customers can expect high quality specialty coffee, teas imported from our estates in Sri Lanka and artisan bread and pastries baked in our own East London Bakery.We are looking for an energetic, motivated, experienced and organised venue manager to lead our kitchen and front of house team.We need someone who inspires to deliver exceptional service, tell the Pavilion story and be able to communicate to customers about our products and passions.The ideal applicant must have a real appetite for the industry and be up to date with current industry trends and changes. You will be overseeing the daily operations of our high volume cafe ensuring all policies and procedures are being followed.We are currently going through a period of change and need motivational and leadership skills to help develop and guide the team. Barista skills are essential as is a general knowledge of specialty coffee and machinery.The applicant will be expected to work 45 hours per week and weekends are important. Go to: All Jobs manager jobs Pavilion Manager Needed in London Posted: 2 days ago Place: Bethnal Green, London Cafe Manager Pavilion is an iconic cafe based in Victoria Park in East London. Known for its buzzing breakfast, brunch and lunch. The Pavilion combines classic British vegetarian and Sri Lankan street food. Recently being voted Best UK Brunch in The Independent. Customers can expect high quality specialty coffee, teas imported from our estates in Sri Lanka and artisan bread and pastries baked in our own East London Bakery.We are looking for an energetic, motivated, experienced and organised venue manager to lead our kitchen and front of house team.We need someone who inspires to deliver exceptional service, tell the Pavilion story and be able to communicate to customers about our products and passions.The ideal applicant must have a real appetite for the industry and be up to date with current industry trends and changes. You will be overseeing the daily operations of our high volume cafe ensuring all policies and procedures are being followed.We are currently going through a period of change and need motivational and leadership skills to help develop and guide the team. Barista skills are essential as is a general knowledge of specialty coffee and machinery.The applicant will be expected to work 45 hours per week and weekends are important. Report Apply Now Employer: Company Attention to job seekers Do NOT give money to employers or recruiters. The Employer should provide all the documents free of charge including visa and document processing. Real recruiting agencies get paid by the employer, they do not need your money. If an author of a job advert on asks for money please report it. asks for your consent to use your personal data to: Personalised advertising and content, advertising and content measurement, audience research and services development Store and/or access information on a device Data preferences You can choose how your personal data is used. Vendors want your permission to do the following: Store and/or access information on a device Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you). Create profiles for personalised advertising Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities. Use profiles to select personalised advertising Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects. Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests. Use profiles to select personalised content Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests. Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns. Measure content performance Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you. Understand audiences through statistics or combinations of data from different sources Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents). Develop and improve services Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers. Use limited data to select content Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you). Ensure security, prevent and detect fraud, and fix errors Your data can be used to monitor for and prevent unusual and possibly fraudulent activity (for example, regarding advertising, ad clicks by bots), and ensure systems and processes work properly and securely. It can also be used to correct any problems you, the publisher or the advertiser may encounter in the delivery of content and ads and in your interaction with them. Deliver and present advertising and content Certain information (like an IP address or device capabilities) is used to ensure the technical compatibility of the content or advertising, and to facilitate the transmission of the content or ad to your device. The choices you make regarding the purposes and entities listed in this notice are saved and made available to those entities in the form of digital signals (such as a string of characters). This is necessary in order to enable both this service and those entities to respect such choices. Match and combine data from other data sources Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice. In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices). . click apply for full job details
Operational Property Manager/ Facilities Property Manager page is loaded Operational Property Manager/ Facilities Property Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted 5 Days Ago job requisition id REQ422266 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operational Property Manager/ Facilities Property Manager About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What this job involves The Property Manager role has a clear purpose: to support the Property Manager in continually enhancing the quality and value of Amazon buildings, by providing an innovative, operationally efficient and commercially competitive property management service. Amazon has a growing portfolio of UK buildings where responsibility extends beyond the occupier demise, to include the management of the building or the estate. Where this is the case, the Property Manager role will assist with the delivery of building FM service across hard and soft services and will seek to develop excellent relationships and regular dialogue with stakeholders in support of the Property Manager. Major Responsibilities: Provide support in the operational management of Amazon controlled properties, generating ideas and innovations to deliver a best in class service. Be the focal point of contact for all occupiers, responsible for promoting and maintaining positive relationships across key stakeholders, including Landlords, retail tenants and neighbours in the local community. Monitor compliance with all current statutory requirements in relation to health, safety and the environment and to take the lead in assimilating and compiling the documentation. Working closely with the Senior Estates Manager, monitor service charge budget expenditure, ensuring frugal and sustainable procurement of goods and services. Take ownership for the raising of purchase orders and tracking of expenditure. Assist in the delivery of capital asset planning, such as lifecycle replacement plans and the management of fabric maintenance, with focus on sustainability. To carry out regular detailed inspections of retail and commercial properties to maintain accurate and up to date records, inclusive of A3 (restaurant) unit services. Support in managing suppliers to ensure effective, safe and compliant delivery of all property management services, providing feedback to the Senior Estates Manager and participation in monthly meetings. Audit and review help desk tasks, approving and instructing engineering subcontractor quotes to quickly resolve issues impacting customers. Assist in developing collaborative working practices with the Amazon security team in areas of shared responsibility, such as perimeter management, loading bay, lifts, keys and retail. Coordinate to implement process and share information in relation to incidents and emergency response. Assist with the development and roll out of business continuity management systems specific to each building. Review property-specific documentation, updating periodically as appropriate and support in the preparation of other documentation such as management reports. Where necessary, provide administrative support to ensure consistency across the portfolio. Undertake any other reasonable property management-related duties as required by management or leadership. Provide cover as required for wider team members, with specific responsibility for ensuring that the Senior Estates Manager function is covered in its absence. Sound like you? To apply you need to be: Degree level qualification, and or strong capability and evidence of being in a similar role. Experience in a similar role. Conversant with RICS code of practice in commercially property service charge. IOSH (within last 5 years) required. Proactive and adaptable working ethos. Be able to win the trust and co-operation of key property stakeholders. Have a bias for action whilst working within a rigid governance structure. Be an effective communicator. Be able to work autonomously, in multiple locations. Have the ability to confidently operate within a fast-paced and complex environment. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you Apply today! Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Similar Jobs (3) Assistant Facilities Manager remote type On-site locations London, GBR time type Full time posted on Posted 5 Days Ago Technical Building Operations Manager remote type On-site locations London, GBR time type Full time posted on Posted 11 Days Ago Regional Facilities Manager remote type On-site locations London, GBR time type Full time posted on Posted 30+ Days Ago Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Jul 24, 2025
Full time
Operational Property Manager/ Facilities Property Manager page is loaded Operational Property Manager/ Facilities Property Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted 5 Days Ago job requisition id REQ422266 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operational Property Manager/ Facilities Property Manager About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What this job involves The Property Manager role has a clear purpose: to support the Property Manager in continually enhancing the quality and value of Amazon buildings, by providing an innovative, operationally efficient and commercially competitive property management service. Amazon has a growing portfolio of UK buildings where responsibility extends beyond the occupier demise, to include the management of the building or the estate. Where this is the case, the Property Manager role will assist with the delivery of building FM service across hard and soft services and will seek to develop excellent relationships and regular dialogue with stakeholders in support of the Property Manager. Major Responsibilities: Provide support in the operational management of Amazon controlled properties, generating ideas and innovations to deliver a best in class service. Be the focal point of contact for all occupiers, responsible for promoting and maintaining positive relationships across key stakeholders, including Landlords, retail tenants and neighbours in the local community. Monitor compliance with all current statutory requirements in relation to health, safety and the environment and to take the lead in assimilating and compiling the documentation. Working closely with the Senior Estates Manager, monitor service charge budget expenditure, ensuring frugal and sustainable procurement of goods and services. Take ownership for the raising of purchase orders and tracking of expenditure. Assist in the delivery of capital asset planning, such as lifecycle replacement plans and the management of fabric maintenance, with focus on sustainability. To carry out regular detailed inspections of retail and commercial properties to maintain accurate and up to date records, inclusive of A3 (restaurant) unit services. Support in managing suppliers to ensure effective, safe and compliant delivery of all property management services, providing feedback to the Senior Estates Manager and participation in monthly meetings. Audit and review help desk tasks, approving and instructing engineering subcontractor quotes to quickly resolve issues impacting customers. Assist in developing collaborative working practices with the Amazon security team in areas of shared responsibility, such as perimeter management, loading bay, lifts, keys and retail. Coordinate to implement process and share information in relation to incidents and emergency response. Assist with the development and roll out of business continuity management systems specific to each building. Review property-specific documentation, updating periodically as appropriate and support in the preparation of other documentation such as management reports. Where necessary, provide administrative support to ensure consistency across the portfolio. Undertake any other reasonable property management-related duties as required by management or leadership. Provide cover as required for wider team members, with specific responsibility for ensuring that the Senior Estates Manager function is covered in its absence. Sound like you? To apply you need to be: Degree level qualification, and or strong capability and evidence of being in a similar role. Experience in a similar role. Conversant with RICS code of practice in commercially property service charge. IOSH (within last 5 years) required. Proactive and adaptable working ethos. Be able to win the trust and co-operation of key property stakeholders. Have a bias for action whilst working within a rigid governance structure. Be an effective communicator. Be able to work autonomously, in multiple locations. Have the ability to confidently operate within a fast-paced and complex environment. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you Apply today! Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Similar Jobs (3) Assistant Facilities Manager remote type On-site locations London, GBR time type Full time posted on Posted 5 Days Ago Technical Building Operations Manager remote type On-site locations London, GBR time type Full time posted on Posted 11 Days Ago Regional Facilities Manager remote type On-site locations London, GBR time type Full time posted on Posted 30+ Days Ago Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Chartered Institute of Procurement and Supply (CIPS)
Head of Commercial Directorate: Chief Operating Officer's (COO) Team: General Counsel's Office (GCO), Commercial Reports to: Commercial Assistant Director Direct Reports: Currently 5 with a potential to increase to 6 Job purpose To support the Commercial Assistant Director in the execution and maintenance of the Agency's commercial and procurement strategy and the implementation and operation of an innovative, cost effective, centrally led commercial function across the Agency. This includes the procurement work related to goods, services, construction works, disposals of land and property, particularly those that fall within the definition of public works contracts under procurement legislation. To support the Commercial Assistant Director with leading and motivating a high-performing team, fostering a positive work environment and driving the implementation of actions derived from employee feedback surveys. A key focus of the role is to work collaboratively with key business stakeholders across the Agency's directorates on a wide range of commercial matters, particularly the most complex contracts and grants schemes, supporting the implementation of contract management best practices and contributing to increasing commercial capability in the business. This includes building and sustaining a strong procurement and contract management culture that drives value for money. The postholder is expected to identify opportunities for collaboration, continuous improvement and, best practice with partners across the public, private and voluntary sectors. Key relationships The Head of Commercial will cultivate and maintain a range of essential relationships, both internally and externally. Overseeing, with the support of the Commercial Assistant Director, the work of the four procurement categories and the management Information teams of the Commercial function. Elsewhere within the Agency, key collaborations will be forged with directorates such as Development, Markets, Partners and Places, Investments, and Digital. Externally, this role will involve close engagement with the Agency's sponsor department, the Ministry of Housing, Communities and Local Government (MHCLG), and vital partners like Network Rail and Local Authorities. Key accountabilities and responsibilities The Head of Commercial will be accountable and responsible for: 1. Oversight of category management - Overseeing the category management approach for 4 categories - Development and Construction, Digital, Professional Services and Estates. 2. Oversight of Commercial Management Information - Overseeing the development and ongoing requirements of Commercial Management Information to fulfil the needs of the Agency and any reporting obligations set by MHCLG and the wider Government. Leading and motivating a high-performing team - with the support of the Commercial Assistant Director fostering a positive work environment and driving initiatives including the implementation of actions derived from employee feedback surveys. Supporting complex procurement and disposal activity - Ensuring the provision of expert support, challenge and guidance for the most complex procurement and disposal exercises, complex developer selection projects, high profile Homes England programmes and high value, high criticality contracts. Overseeing compliance with the Procurement Act 2023 - Overseeing continuing efforts to meet the new obligations established by the Procurement Act 2023 and the Government's Commercial Functional Standard. Leading cost saving workstreams - Leading on the cost saving workstream by identifying, obtaining buy-in, agreeing, implementing and reporting cost saving opportunities and validating realised benefits with Finance. Coaching Manager - Understands the team's strengths, skill gaps and individual career aspirations and actively seeks to build the capability of line reports and the wider team. Other responsibilities Supporting the Commercial Assistant Director with the day to day management of the Commercial team and their associated procurement activity. Working on continuous improvement activities and championing updated framework solutions and the use of the contract tiering tool and other contract management arrangements. Ensuring effective processes are in place for the procurement of works, services and goods by the Agency and developing, maintaining and communicating appropriate procedures and guidance on procurement and disposal activity. Ensuring all procurement activity is compliant with public procurement legislation including the Procurement Act 2023, HMG strategic procurement policies (social value model, net zero and Small and Medium Size Enterprises (SME) targets), and compliant approval processes within the Agency and across Government (MHCLG, Cabinet Office (CO) and His Majesty's Treasury (HMT . Deputising for the Commercial Assistant Director at committees and meetings with senior stakeholders as required. Co-ordinating Agency wide efforts to meet SME targets. Writing and/or reviewing the commercial view of business cases subject to CO and HMT spend controls. Supporting the senior management team with establishing a training programme for upskilling the commercial team on grants schemes and best practices Homes England Employees are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility. Key Qualification, knowledge and experience Key Qualifications Procurement professional with (10 years +) experience in public procurement and a Procurement Act 2023 Advanced Practitioner (or currently working towards or willingness to complete). A relevant professional qualification (MCIPS or equivalent). An additional relevant professional qualification (ACCA, MIIA, CCAB, RICS, existing ADC) is desirable, as is a qualification or specific training or professional experience in disciplines relevant to property, regeneration or housing. Good understanding of the disposal mechanisms for land and property, particularly those that fall within the definition of public works contracts under procurement legislation. Proficient in the use of Microsoft Office IT products including Word, Excel and PowerPoint. Candidates should also be proficient in one or more E-Tendering solutions (ProActis/ProContract, Bravo, Atamis etc) Knowledge and experience People Management - An experienced people manager with experience of managing a team. Manages Complexity - Experience of analysing complex information to make informed strategic and commercial decisions. Experience of working in a complex commercial environment. Commercial Focus - Experience in the delivery, development and implementation of strategic high value contracts which have delivered value for money and positive customer outcomes. Trusted for commercial advice and is able to put technical considerations in plain language for stakeholders. Governance - Experience of operating within a complex governance and controls environment with internal and external stakeholders. Experience of operating within a Government control environment would be desirable. Resilient - Demonstrates resilience in resolving issues and in helping the team to deal with setbacks. Builds Relationships - Adapts quickly to different environments, and uses different communication styles depending upon the needs of the particular audience. History of building strong relationships across multiple stakeholders. Risk Management - Proactive in highlighting commercial risks, clarifying them to stakeholders and ensuring they are mitigated where possible. Values and key behaviours Homes England colleagues are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility.
Jul 23, 2025
Full time
Head of Commercial Directorate: Chief Operating Officer's (COO) Team: General Counsel's Office (GCO), Commercial Reports to: Commercial Assistant Director Direct Reports: Currently 5 with a potential to increase to 6 Job purpose To support the Commercial Assistant Director in the execution and maintenance of the Agency's commercial and procurement strategy and the implementation and operation of an innovative, cost effective, centrally led commercial function across the Agency. This includes the procurement work related to goods, services, construction works, disposals of land and property, particularly those that fall within the definition of public works contracts under procurement legislation. To support the Commercial Assistant Director with leading and motivating a high-performing team, fostering a positive work environment and driving the implementation of actions derived from employee feedback surveys. A key focus of the role is to work collaboratively with key business stakeholders across the Agency's directorates on a wide range of commercial matters, particularly the most complex contracts and grants schemes, supporting the implementation of contract management best practices and contributing to increasing commercial capability in the business. This includes building and sustaining a strong procurement and contract management culture that drives value for money. The postholder is expected to identify opportunities for collaboration, continuous improvement and, best practice with partners across the public, private and voluntary sectors. Key relationships The Head of Commercial will cultivate and maintain a range of essential relationships, both internally and externally. Overseeing, with the support of the Commercial Assistant Director, the work of the four procurement categories and the management Information teams of the Commercial function. Elsewhere within the Agency, key collaborations will be forged with directorates such as Development, Markets, Partners and Places, Investments, and Digital. Externally, this role will involve close engagement with the Agency's sponsor department, the Ministry of Housing, Communities and Local Government (MHCLG), and vital partners like Network Rail and Local Authorities. Key accountabilities and responsibilities The Head of Commercial will be accountable and responsible for: 1. Oversight of category management - Overseeing the category management approach for 4 categories - Development and Construction, Digital, Professional Services and Estates. 2. Oversight of Commercial Management Information - Overseeing the development and ongoing requirements of Commercial Management Information to fulfil the needs of the Agency and any reporting obligations set by MHCLG and the wider Government. Leading and motivating a high-performing team - with the support of the Commercial Assistant Director fostering a positive work environment and driving initiatives including the implementation of actions derived from employee feedback surveys. Supporting complex procurement and disposal activity - Ensuring the provision of expert support, challenge and guidance for the most complex procurement and disposal exercises, complex developer selection projects, high profile Homes England programmes and high value, high criticality contracts. Overseeing compliance with the Procurement Act 2023 - Overseeing continuing efforts to meet the new obligations established by the Procurement Act 2023 and the Government's Commercial Functional Standard. Leading cost saving workstreams - Leading on the cost saving workstream by identifying, obtaining buy-in, agreeing, implementing and reporting cost saving opportunities and validating realised benefits with Finance. Coaching Manager - Understands the team's strengths, skill gaps and individual career aspirations and actively seeks to build the capability of line reports and the wider team. Other responsibilities Supporting the Commercial Assistant Director with the day to day management of the Commercial team and their associated procurement activity. Working on continuous improvement activities and championing updated framework solutions and the use of the contract tiering tool and other contract management arrangements. Ensuring effective processes are in place for the procurement of works, services and goods by the Agency and developing, maintaining and communicating appropriate procedures and guidance on procurement and disposal activity. Ensuring all procurement activity is compliant with public procurement legislation including the Procurement Act 2023, HMG strategic procurement policies (social value model, net zero and Small and Medium Size Enterprises (SME) targets), and compliant approval processes within the Agency and across Government (MHCLG, Cabinet Office (CO) and His Majesty's Treasury (HMT . Deputising for the Commercial Assistant Director at committees and meetings with senior stakeholders as required. Co-ordinating Agency wide efforts to meet SME targets. Writing and/or reviewing the commercial view of business cases subject to CO and HMT spend controls. Supporting the senior management team with establishing a training programme for upskilling the commercial team on grants schemes and best practices Homes England Employees are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility. Key Qualification, knowledge and experience Key Qualifications Procurement professional with (10 years +) experience in public procurement and a Procurement Act 2023 Advanced Practitioner (or currently working towards or willingness to complete). A relevant professional qualification (MCIPS or equivalent). An additional relevant professional qualification (ACCA, MIIA, CCAB, RICS, existing ADC) is desirable, as is a qualification or specific training or professional experience in disciplines relevant to property, regeneration or housing. Good understanding of the disposal mechanisms for land and property, particularly those that fall within the definition of public works contracts under procurement legislation. Proficient in the use of Microsoft Office IT products including Word, Excel and PowerPoint. Candidates should also be proficient in one or more E-Tendering solutions (ProActis/ProContract, Bravo, Atamis etc) Knowledge and experience People Management - An experienced people manager with experience of managing a team. Manages Complexity - Experience of analysing complex information to make informed strategic and commercial decisions. Experience of working in a complex commercial environment. Commercial Focus - Experience in the delivery, development and implementation of strategic high value contracts which have delivered value for money and positive customer outcomes. Trusted for commercial advice and is able to put technical considerations in plain language for stakeholders. Governance - Experience of operating within a complex governance and controls environment with internal and external stakeholders. Experience of operating within a Government control environment would be desirable. Resilient - Demonstrates resilience in resolving issues and in helping the team to deal with setbacks. Builds Relationships - Adapts quickly to different environments, and uses different communication styles depending upon the needs of the particular audience. History of building strong relationships across multiple stakeholders. Risk Management - Proactive in highlighting commercial risks, clarifying them to stakeholders and ensuring they are mitigated where possible. Values and key behaviours Homes England colleagues are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility.
Location: Birmingham, Bristol & Other locations Location: Birmingham, Bristol, Edinburgh, Glasgow, Leeds, London, Manchester Experience Level: Senior Manager Type: Full Time Service Line: The Strategy Group Contract type: Permanent KPMG's Deal Execution practice is looking for exceptional candidates for an Associate Director role, with a technology, digital, AI and M&A specialisation. The role presents an opportunity to fast-track career growth in a 'Technology in M&A' market that has witnessed unprecedented activity in the post-COVID era. The technology team, within the Deal Execution practice, has grown significantly and consistent, and is on track to double in size again over the next 3yrs. We deliver value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour. We are a diverse team of over 300 practitioners globally, working collaboratively with and orchestrating KPMG's broad set of capabilities within our Deal Advisory business. To be an effective Associate Director within our Deal Execution team applicants will be expected to: Build deep client relationships and be seen as the 'go to' person and a trusted advisor by senior executives Support the identification, pursuit and conversion of a pipeline of business development opportunities Actively develop own knowledge and expertise in chosen proposition(s) and sector of choice Lead the design of complex engagements and take responsibility for leading day-to-day delivery Undertake scoping and fee negotiation on standard engagements Proactively develop thought leadership Build and maintain a strong Strategy Group, internal KPMG and external network Understand risk and ensure that Firm's risks management frameworks are adhered to Inspire, motivate coach and develop project team members and appraisees, and give constructive 360 degree feedback Identify, design and lead critical complex practice development initiatives, coordinating other members of the team At KPMG, we seek candidates who can thrive in our high-performance culture and can demonstrate the following behaviours: Deliver Impact: Make sound decisions: Exercises sound business judgment when making decisions Foster innovation: Embraces a culture of innovation and experimentation to create value Apply a strategic perspective: Uses diverse sets of inputs to develop a broad perspective on business and people issues Seek Growth: Take opportunities to learn and adapt: Uses insights and self-reflection to build capability and embrace new challenges Develop and motivate others: Engages teams, instils confidence, and coaches people to find meaning in their work and achieve exceptional results Build collaborative relationships: Establishes strong relationships internally and externally and builds wide and productive networks Inspire Trust: Drive quality: Delivers high-quality products and exceptional service that provide value Act ethically and responsibly: Behaves ethically and encourages others to do the same Advocate for Equality: Creates opportunities to address inequity and enables all people to feel like they belong Successful applicants will demonstrate the following: Work Experience: Experience working with SAP ERP products. Candidates should ideally have either: SAP integration experience in a post- merger scenario, or SAP carve-out experience within a divestiture Track record of leading complex ERP projects with multi-disciplinary teams in a consulting, corporate or public sector environment will be considered too. Understanding of general business processes and ERP modules such as Procurement, Material Management, Inventory Management, Manufacturing, Warehouse Management, Finance and controlling etc. Candidates with experience in leading/handling data migration projects will be given preference. Other responsibilities include managing or supporting high-value business development activities with senior stakeholders Demonstrable ability to build and commercialise relationships with senior executives Ability to talk credibly with C-level clients on the key issues and strategic considerations facing the industry Leading and supporting our clients on acquisitions, divestitures, carve outs and other transactions with focus on implementation, separation, integration of an ERP solution Understanding of the deal lifecycle and the role of IT within it - starting from due diligence to concluding transitional service agreements Developing additional products and potential revenue streams focused on ERP based solutions in transactions Expanding the ERP knowledge, capabilities, and experience across the team Strong self-motivation to drive innovation and create new services with focus on ERP in integration and separation scenario Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, and Technology Services to diverse clients. They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter. From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you. We're committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background. We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this. We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities. We don't accept speculative CVs from agencies - you can see our policy on agencies here: Similar vacancies you might be interested in AMA Associate Director - Estates and Facilities Management Power & Utilities Associate Director - Finance - WACC Associate Director - Power & Utilities - Cost Assessment
Jul 23, 2025
Full time
Location: Birmingham, Bristol & Other locations Location: Birmingham, Bristol, Edinburgh, Glasgow, Leeds, London, Manchester Experience Level: Senior Manager Type: Full Time Service Line: The Strategy Group Contract type: Permanent KPMG's Deal Execution practice is looking for exceptional candidates for an Associate Director role, with a technology, digital, AI and M&A specialisation. The role presents an opportunity to fast-track career growth in a 'Technology in M&A' market that has witnessed unprecedented activity in the post-COVID era. The technology team, within the Deal Execution practice, has grown significantly and consistent, and is on track to double in size again over the next 3yrs. We deliver value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour. We are a diverse team of over 300 practitioners globally, working collaboratively with and orchestrating KPMG's broad set of capabilities within our Deal Advisory business. To be an effective Associate Director within our Deal Execution team applicants will be expected to: Build deep client relationships and be seen as the 'go to' person and a trusted advisor by senior executives Support the identification, pursuit and conversion of a pipeline of business development opportunities Actively develop own knowledge and expertise in chosen proposition(s) and sector of choice Lead the design of complex engagements and take responsibility for leading day-to-day delivery Undertake scoping and fee negotiation on standard engagements Proactively develop thought leadership Build and maintain a strong Strategy Group, internal KPMG and external network Understand risk and ensure that Firm's risks management frameworks are adhered to Inspire, motivate coach and develop project team members and appraisees, and give constructive 360 degree feedback Identify, design and lead critical complex practice development initiatives, coordinating other members of the team At KPMG, we seek candidates who can thrive in our high-performance culture and can demonstrate the following behaviours: Deliver Impact: Make sound decisions: Exercises sound business judgment when making decisions Foster innovation: Embraces a culture of innovation and experimentation to create value Apply a strategic perspective: Uses diverse sets of inputs to develop a broad perspective on business and people issues Seek Growth: Take opportunities to learn and adapt: Uses insights and self-reflection to build capability and embrace new challenges Develop and motivate others: Engages teams, instils confidence, and coaches people to find meaning in their work and achieve exceptional results Build collaborative relationships: Establishes strong relationships internally and externally and builds wide and productive networks Inspire Trust: Drive quality: Delivers high-quality products and exceptional service that provide value Act ethically and responsibly: Behaves ethically and encourages others to do the same Advocate for Equality: Creates opportunities to address inequity and enables all people to feel like they belong Successful applicants will demonstrate the following: Work Experience: Experience working with SAP ERP products. Candidates should ideally have either: SAP integration experience in a post- merger scenario, or SAP carve-out experience within a divestiture Track record of leading complex ERP projects with multi-disciplinary teams in a consulting, corporate or public sector environment will be considered too. Understanding of general business processes and ERP modules such as Procurement, Material Management, Inventory Management, Manufacturing, Warehouse Management, Finance and controlling etc. Candidates with experience in leading/handling data migration projects will be given preference. Other responsibilities include managing or supporting high-value business development activities with senior stakeholders Demonstrable ability to build and commercialise relationships with senior executives Ability to talk credibly with C-level clients on the key issues and strategic considerations facing the industry Leading and supporting our clients on acquisitions, divestitures, carve outs and other transactions with focus on implementation, separation, integration of an ERP solution Understanding of the deal lifecycle and the role of IT within it - starting from due diligence to concluding transitional service agreements Developing additional products and potential revenue streams focused on ERP based solutions in transactions Expanding the ERP knowledge, capabilities, and experience across the team Strong self-motivation to drive innovation and create new services with focus on ERP in integration and separation scenario Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, and Technology Services to diverse clients. They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter. From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you. We're committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background. We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this. We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities. We don't accept speculative CVs from agencies - you can see our policy on agencies here: Similar vacancies you might be interested in AMA Associate Director - Estates and Facilities Management Power & Utilities Associate Director - Finance - WACC Associate Director - Power & Utilities - Cost Assessment
My client based in Huntingdon are currently recruiting for a Sales Support Executive to join their team on a full time permanent basis. You will be following up on sales opportunities/leads from existing service business and provide administrative support to the Engineering Sales Manager. You will effectively plan, facilitate and support the sales and installation process of new equipment. Salary: £25-30,000 DOE Hours: Monday - Friday 9am - 5pm Hybrid: yes after training period completed. YOUR OWN TRANSPORT WILL BE NEEDED AS TRAVEL WILL BE REQUIRED IN THIS ROLE. Key Responsibilities: Sales order management; Quotation follow-up to convert to sales and establish status of enquiries; Updates to service contract data, installation database and asset lists Chasing order confirmations from suppliers and ensure these match quotes/POs Collecting site survey reports from engineers - detailing pre-installation requirements Obtaining product delivery dates for installations & upload ETAs on calendar Ordering site finished goods with Technical Manager support (products) to source job specific consumables Checking delivered goods from Goods In and match PO along with consumables/necessary equipment, liaising with installation engineer to ensure goods match the site survey and purchase requirements Issuing site RAMS and gain sign off from and provide copy to customer Processing installation documentation to allow for invoicing and information capture on customer records Support Engineering Sales Manager with the planning, facilitation and delivery of installation works Liaise with Service Manager to organise engineering resource required Liaise with site/estates to arrange site visits Monitor progress against project plan and resolve any arising issues prior to install date, ensuring project delivery is on time, within budget and to clients satisfaction Provide general administrative support to different functions and technical Departments where necessary Provide input/support with implementation of CRM new system Skills & Requirements: Strong organisational and administrative skills. IT skills Willing to travel Attention to detail and ability to manage multiple tasks efficiently Good communication skills, able to liaise at different levels Experience with sales order systems and documentation management advantageous Ability to work independently and as part of a team. If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Jul 23, 2025
Full time
My client based in Huntingdon are currently recruiting for a Sales Support Executive to join their team on a full time permanent basis. You will be following up on sales opportunities/leads from existing service business and provide administrative support to the Engineering Sales Manager. You will effectively plan, facilitate and support the sales and installation process of new equipment. Salary: £25-30,000 DOE Hours: Monday - Friday 9am - 5pm Hybrid: yes after training period completed. YOUR OWN TRANSPORT WILL BE NEEDED AS TRAVEL WILL BE REQUIRED IN THIS ROLE. Key Responsibilities: Sales order management; Quotation follow-up to convert to sales and establish status of enquiries; Updates to service contract data, installation database and asset lists Chasing order confirmations from suppliers and ensure these match quotes/POs Collecting site survey reports from engineers - detailing pre-installation requirements Obtaining product delivery dates for installations & upload ETAs on calendar Ordering site finished goods with Technical Manager support (products) to source job specific consumables Checking delivered goods from Goods In and match PO along with consumables/necessary equipment, liaising with installation engineer to ensure goods match the site survey and purchase requirements Issuing site RAMS and gain sign off from and provide copy to customer Processing installation documentation to allow for invoicing and information capture on customer records Support Engineering Sales Manager with the planning, facilitation and delivery of installation works Liaise with Service Manager to organise engineering resource required Liaise with site/estates to arrange site visits Monitor progress against project plan and resolve any arising issues prior to install date, ensuring project delivery is on time, within budget and to clients satisfaction Provide general administrative support to different functions and technical Departments where necessary Provide input/support with implementation of CRM new system Skills & Requirements: Strong organisational and administrative skills. IT skills Willing to travel Attention to detail and ability to manage multiple tasks efficiently Good communication skills, able to liaise at different levels Experience with sales order systems and documentation management advantageous Ability to work independently and as part of a team. If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Job Summary CSH Surrey (CSH) is an employee-owned social enterprise (not-for-profit) dedicated to providing commissioned community services in Northwest Surrey. The Chief Executive Officer (CEO) serves as a Board member and the senior leader of the CSH Executive Team. The CEO is responsible for overseeing all aspects of regulatory, commercial, legal, and financial performance and for growing the business. Directly responsible to the Board, the CEO plays a pivotal role in setting strategic direction and ensuring operational excellence. The CEO is also a CSH Board member in their own right. Please note: Interviews and stakeholder panel will be held on the 4th August, 2025. Main duties of the job The Chief Executive's Main Responsibilities Are: Overall executive responsibility for CSH To provide clear leadership, vision and direction for CSH including evolving and implementing a new strategy in partnership with the CSH Board Maintain a close working relationship with the Chair and the other non-executive members of the CSH Board, informing and consulting them as required and ensuring input to Board committees and the Board is high quality To lead and develop a leadership team who, within their portfolios, will hold responsibility for: Managing and engaging CSH's workforce, fostering a culture of mutual trust, respect and cooperation amongst the workforce Managing contracts and tenders with commissioners of services and leading on business development Setting the budgets and monitoring and managing the financial activities of the company. Ensuring quality and safety standards are maintained and where required improved Estates management Management of communications and stakeholder engagement. Maintaining a cooperative and close relationship with the Voice representatives, meeting with them formally on a monthly basis To ensure, via the Registered Individual with the Care Quality commission (CQC), full compliance with CQC standards Acting as CSH's primary ambassador in external interactions, strengthening relationships with external stakeholders and reinforcing the organisations reputation About Us At CSH, our vision is to transform community healthcare in the UK and be the organisation every partner aspires to work with. We are an employee-owned, not for profit organisation and are currently part of the Surrey Heartlands Health and Care Partnership and work to improve care across North West Surrey. Our organisation belongs to our people. Each and every employee has a voice. They can and do influence the decisions we make, the services we provide and the outcomes we deliver. The health sector and the external environment is currently in a period of significant change and as a result, we need a transformational leader who will be able to provide a clear vision and direction for CSH which will include the development of a new strategy in partnership with the CSH Board. Our new CEO will need to work in partnership with stakeholders across the local integrated care system to ensure that we are leading the way in developing our neighbourhood health services and supporting with the Governments ambition of transformation from 'out of hospital', to the community. This is a fantastic opportunity to make a real impact to our organisation, our colleagues and the local community in which we serve. Details Date posted 02 July 2025 Pay scheme Very senior manager (VSM) Salary Depending on experience Contract Permanent Working pattern Full-time, Flexible working Reference number B9074-25-0041 Job locations 4th Floor, Dukes Court Dukes Street Woking Surrey GU21 5BH Job Description Job responsibilities Overall Executive Responsibility Of The Company To ensure that all corporate responsibilities are fulfilled with the Companies House, HMRC, NHS Pension Authority, CQC etc. Maintain best-practice corporate governance standards across the organisation. Strategic Leadership Develop and implement CSH's long-term vision, mission, and strategic goals. Align CSH's strategy with broader health system and organisational goals. Lead innovation and continuous improvement in clinical, digital and operational performance. Oversight Of The Executive Team To Ensure That: There is robust financial management of the organisation and that budgets, forecasts and external audit are accurate, monitored and any cost improvement plans implanted and tracked CSH achieves compliance with all contractual requirements IT systems support business functions while evaluating AI and emerging technologies for operational improvements. Drive adoption of new technologies, digital transformation, and data-driven decision-making. Contingency planning for business continuity, mitigating risks associated to loss of power, computer failure, or other events causing communication or service failure. Liaison with ICB and local authority commissioners, general practices, NICS the NW Surrey GP Federation, Ashford and St Peter's Hospitals Foundation Trust and other agencies within the operational area. Excellent management of contracts is conducted Identification, investigation and development of new business opportunities Procurements if they arise are professionally managed Areas of the business which come under CQC review are continually CQC inspection ready The organisation is correctly and suitably staffed and that those staff are effectively managed All facilities are managed to healthcare standards and meet all legal requirements Correct and appropriate insurance is held for all aspects of the business There is compliance with current Health and Safety legislation and guidelines within the office and operational sites. Communication internally and externally is effective and meets the needs of the business and our staff and patients All aspects of Information Governance and cyber security are in place and maintained to the highest standard That CSH Surrey has an appropriate risk appetite statement and robust risk management processes Support research and development in clinical care and operations. Stakeholder Management Build and maintain excellent working relationships with the Chair and the other CSH Board members, keeping them well informed on all aspects of the business including key corporate, strategic and operational risks and their ongoing management. Build and nurture solid relationships with ICB and Local Authority commissioners and any influencers within the area, including but not limited to the ICB, Acute Trusts, GP Federations, PCNs and GP practices To form excellent working relationships with other community services organisations along with any other similar providers in the area, fostering collaboration To seek to work with national opinion leaders that have Community Services within their portfolio To continually horizon scan, utilising these relationships to identify future business growth opportunities Applications should be submitted via CV and a covering letter. Job Description Job responsibilities Oversight Of The Executive Team To Ensure That: There is robust financial management of the organisation and that budgets, forecasts and external audit are accurate, monitored and any cost improvement plans implanted and tracked CSH achieves compliance with all contractual requirements IT systems support business functions while evaluating AI and emerging technologies for operational improvements. Drive adoption of new technologies, digital transformation, and data-driven decision-making. Contingency planning for business continuity, mitigating risks associated to loss of power, computer failure, or other events causing communication or service failure. Liaison with ICB and local authority commissioners, general practices, NICS the NW Surrey GP Federation, Ashford and St Peter's Hospitals Foundation Trust and other agencies within the operational area. Excellent management of contracts is conducted Identification, investigation and development of new business opportunities Procurements if they arise are professionally managed Areas of the business which come under CQC review are continually CQC inspection ready The organisation is correctly and suitably staffed and that those staff are effectively managed All facilities are managed to healthcare standards and meet all legal requirements Correct and appropriate insurance is held for all aspects of the business There is compliance with current Health and Safety legislation and guidelines within the office and operational sites. Communication internally and externally is effective and meets the needs of the business and our staff and patients All aspects of Information Governance and cyber security are in place and maintained to the highest standard That CSH Surrey has an appropriate risk appetite statement and robust risk management processes Support research and development in clinical care and operations. Stakeholder Management . click apply for full job details
Jul 22, 2025
Full time
Job Summary CSH Surrey (CSH) is an employee-owned social enterprise (not-for-profit) dedicated to providing commissioned community services in Northwest Surrey. The Chief Executive Officer (CEO) serves as a Board member and the senior leader of the CSH Executive Team. The CEO is responsible for overseeing all aspects of regulatory, commercial, legal, and financial performance and for growing the business. Directly responsible to the Board, the CEO plays a pivotal role in setting strategic direction and ensuring operational excellence. The CEO is also a CSH Board member in their own right. Please note: Interviews and stakeholder panel will be held on the 4th August, 2025. Main duties of the job The Chief Executive's Main Responsibilities Are: Overall executive responsibility for CSH To provide clear leadership, vision and direction for CSH including evolving and implementing a new strategy in partnership with the CSH Board Maintain a close working relationship with the Chair and the other non-executive members of the CSH Board, informing and consulting them as required and ensuring input to Board committees and the Board is high quality To lead and develop a leadership team who, within their portfolios, will hold responsibility for: Managing and engaging CSH's workforce, fostering a culture of mutual trust, respect and cooperation amongst the workforce Managing contracts and tenders with commissioners of services and leading on business development Setting the budgets and monitoring and managing the financial activities of the company. Ensuring quality and safety standards are maintained and where required improved Estates management Management of communications and stakeholder engagement. Maintaining a cooperative and close relationship with the Voice representatives, meeting with them formally on a monthly basis To ensure, via the Registered Individual with the Care Quality commission (CQC), full compliance with CQC standards Acting as CSH's primary ambassador in external interactions, strengthening relationships with external stakeholders and reinforcing the organisations reputation About Us At CSH, our vision is to transform community healthcare in the UK and be the organisation every partner aspires to work with. We are an employee-owned, not for profit organisation and are currently part of the Surrey Heartlands Health and Care Partnership and work to improve care across North West Surrey. Our organisation belongs to our people. Each and every employee has a voice. They can and do influence the decisions we make, the services we provide and the outcomes we deliver. The health sector and the external environment is currently in a period of significant change and as a result, we need a transformational leader who will be able to provide a clear vision and direction for CSH which will include the development of a new strategy in partnership with the CSH Board. Our new CEO will need to work in partnership with stakeholders across the local integrated care system to ensure that we are leading the way in developing our neighbourhood health services and supporting with the Governments ambition of transformation from 'out of hospital', to the community. This is a fantastic opportunity to make a real impact to our organisation, our colleagues and the local community in which we serve. Details Date posted 02 July 2025 Pay scheme Very senior manager (VSM) Salary Depending on experience Contract Permanent Working pattern Full-time, Flexible working Reference number B9074-25-0041 Job locations 4th Floor, Dukes Court Dukes Street Woking Surrey GU21 5BH Job Description Job responsibilities Overall Executive Responsibility Of The Company To ensure that all corporate responsibilities are fulfilled with the Companies House, HMRC, NHS Pension Authority, CQC etc. Maintain best-practice corporate governance standards across the organisation. Strategic Leadership Develop and implement CSH's long-term vision, mission, and strategic goals. Align CSH's strategy with broader health system and organisational goals. Lead innovation and continuous improvement in clinical, digital and operational performance. Oversight Of The Executive Team To Ensure That: There is robust financial management of the organisation and that budgets, forecasts and external audit are accurate, monitored and any cost improvement plans implanted and tracked CSH achieves compliance with all contractual requirements IT systems support business functions while evaluating AI and emerging technologies for operational improvements. Drive adoption of new technologies, digital transformation, and data-driven decision-making. Contingency planning for business continuity, mitigating risks associated to loss of power, computer failure, or other events causing communication or service failure. Liaison with ICB and local authority commissioners, general practices, NICS the NW Surrey GP Federation, Ashford and St Peter's Hospitals Foundation Trust and other agencies within the operational area. Excellent management of contracts is conducted Identification, investigation and development of new business opportunities Procurements if they arise are professionally managed Areas of the business which come under CQC review are continually CQC inspection ready The organisation is correctly and suitably staffed and that those staff are effectively managed All facilities are managed to healthcare standards and meet all legal requirements Correct and appropriate insurance is held for all aspects of the business There is compliance with current Health and Safety legislation and guidelines within the office and operational sites. Communication internally and externally is effective and meets the needs of the business and our staff and patients All aspects of Information Governance and cyber security are in place and maintained to the highest standard That CSH Surrey has an appropriate risk appetite statement and robust risk management processes Support research and development in clinical care and operations. Stakeholder Management Build and maintain excellent working relationships with the Chair and the other CSH Board members, keeping them well informed on all aspects of the business including key corporate, strategic and operational risks and their ongoing management. Build and nurture solid relationships with ICB and Local Authority commissioners and any influencers within the area, including but not limited to the ICB, Acute Trusts, GP Federations, PCNs and GP practices To form excellent working relationships with other community services organisations along with any other similar providers in the area, fostering collaboration To seek to work with national opinion leaders that have Community Services within their portfolio To continually horizon scan, utilising these relationships to identify future business growth opportunities Applications should be submitted via CV and a covering letter. Job Description Job responsibilities Oversight Of The Executive Team To Ensure That: There is robust financial management of the organisation and that budgets, forecasts and external audit are accurate, monitored and any cost improvement plans implanted and tracked CSH achieves compliance with all contractual requirements IT systems support business functions while evaluating AI and emerging technologies for operational improvements. Drive adoption of new technologies, digital transformation, and data-driven decision-making. Contingency planning for business continuity, mitigating risks associated to loss of power, computer failure, or other events causing communication or service failure. Liaison with ICB and local authority commissioners, general practices, NICS the NW Surrey GP Federation, Ashford and St Peter's Hospitals Foundation Trust and other agencies within the operational area. Excellent management of contracts is conducted Identification, investigation and development of new business opportunities Procurements if they arise are professionally managed Areas of the business which come under CQC review are continually CQC inspection ready The organisation is correctly and suitably staffed and that those staff are effectively managed All facilities are managed to healthcare standards and meet all legal requirements Correct and appropriate insurance is held for all aspects of the business There is compliance with current Health and Safety legislation and guidelines within the office and operational sites. Communication internally and externally is effective and meets the needs of the business and our staff and patients All aspects of Information Governance and cyber security are in place and maintained to the highest standard That CSH Surrey has an appropriate risk appetite statement and robust risk management processes Support research and development in clinical care and operations. Stakeholder Management . click apply for full job details
Position: House Manager (Live In role) Location: Guardian Court, Banbury, OX16 4NL Working Hours: Monday to Friday (Apply online only) Salary: 11,900 - 12,500 plus accommodation (2-bedroom apartment based onsite with electric and water bills covered) Contract: Part-time, Permanent About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. Benefits: Westfield Health cashback plan 20 days of annual leave Support your career development Employee referral scheme Team Uniform Discretionary bonus Job Description: Guardian Court is a retirement housing complex located on Duke Street, Banbury, OX16 4NL. Built in 1990, it offers 54 one- and two-bedroom flats available through leasehold or shared ownership. The development includes features such as a communal lounge, garden and laundry facilities. Key responsibilities include, but are not limited to: Acting as the most senior onsite manager, responsible for the day-to-day operational running of the estate, this includes but is not limited to presenting a professional, positive and friendly atmosphere to residents and guest, ensuring H&S compliance and high site standards. To provide assistance to the Estates Manager regarding ongoing planned maintenance at Guardian Court. To assist in planning, specifications, tendering of cyclical maintenance, major repairs and routine contracts. Monitoring works to completion and liaising with residents / contractors / specialist advisers as appropriate. Undertake regular inspections of Guardian Court and ensure that the scheme is being maintained to a standard commensurate with Premier Estates directives. Inspections must include the weekly testing of lighting, fire alarm systems and fire doors. Advise the Estates Manager of any issues regarding breaches of the lease including statutory legislation and best practice compliance. To also liaise with residents / Board / Committee / specialist advisers as appropriate, thereby ensuring good management of Guardian Court with general requests, queries, and nuisances being addressed and managed proactively. Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS). Managing soft and hard services for the estate such as planned preventative maintenance, landscaping, reactive maintenance etc. Liaise with residents / contractors regarding repair and maintenance requirements, monitoring and inspecting routine repairs and works to completion. Monitor any scheme related insurance claims to completion. Contact residents as required of the scheme each morning using the speech call system and visit sick or frail residents. Answer emergency calls and summon assistance as required. Assist in the arrangement of formal meetings, serving notice of such events and attending AGMs and EGMs as necessary. Please Note: Comprehensive guidance and support will be provided to ensure your success in this role. What We Ask From You: Building Management experience Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside / outside of the organisation. Excellent customer service skills Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly For further details about this position or to gain deeper insights into Premier Estates, please visit our website. To contact us or make inquiries, please reach out to our recruitment team at (url removed), who will be delighted to provide additional information. Eligibility: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. some developments vary
Jul 22, 2025
Full time
Position: House Manager (Live In role) Location: Guardian Court, Banbury, OX16 4NL Working Hours: Monday to Friday (Apply online only) Salary: 11,900 - 12,500 plus accommodation (2-bedroom apartment based onsite with electric and water bills covered) Contract: Part-time, Permanent About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. Benefits: Westfield Health cashback plan 20 days of annual leave Support your career development Employee referral scheme Team Uniform Discretionary bonus Job Description: Guardian Court is a retirement housing complex located on Duke Street, Banbury, OX16 4NL. Built in 1990, it offers 54 one- and two-bedroom flats available through leasehold or shared ownership. The development includes features such as a communal lounge, garden and laundry facilities. Key responsibilities include, but are not limited to: Acting as the most senior onsite manager, responsible for the day-to-day operational running of the estate, this includes but is not limited to presenting a professional, positive and friendly atmosphere to residents and guest, ensuring H&S compliance and high site standards. To provide assistance to the Estates Manager regarding ongoing planned maintenance at Guardian Court. To assist in planning, specifications, tendering of cyclical maintenance, major repairs and routine contracts. Monitoring works to completion and liaising with residents / contractors / specialist advisers as appropriate. Undertake regular inspections of Guardian Court and ensure that the scheme is being maintained to a standard commensurate with Premier Estates directives. Inspections must include the weekly testing of lighting, fire alarm systems and fire doors. Advise the Estates Manager of any issues regarding breaches of the lease including statutory legislation and best practice compliance. To also liaise with residents / Board / Committee / specialist advisers as appropriate, thereby ensuring good management of Guardian Court with general requests, queries, and nuisances being addressed and managed proactively. Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS). Managing soft and hard services for the estate such as planned preventative maintenance, landscaping, reactive maintenance etc. Liaise with residents / contractors regarding repair and maintenance requirements, monitoring and inspecting routine repairs and works to completion. Monitor any scheme related insurance claims to completion. Contact residents as required of the scheme each morning using the speech call system and visit sick or frail residents. Answer emergency calls and summon assistance as required. Assist in the arrangement of formal meetings, serving notice of such events and attending AGMs and EGMs as necessary. Please Note: Comprehensive guidance and support will be provided to ensure your success in this role. What We Ask From You: Building Management experience Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside / outside of the organisation. Excellent customer service skills Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly For further details about this position or to gain deeper insights into Premier Estates, please visit our website. To contact us or make inquiries, please reach out to our recruitment team at (url removed), who will be delighted to provide additional information. Eligibility: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. some developments vary
Hartford Care is going through a period of growth which will see our portfolio of Residential Care and Nursing Homes increase in geographical sites and occupancy. Due to this expansion, an experienced Health and Safety professional is required to ensure our Residents and Teams are living and working in the safest environment possible. The role will report to the Group Compliance and Governance Manager and will work closely with the Operational teams to ensure we are meeting regulatory requirements. This role will provide hands on support and guidance to our Regional and Home Managers to ensure all aspects of safety including fire and food safety standards are maintained and improved. This is a remote /hybrid role and will require extensive national travel including nights away with regular visits to the Isle of Wight and our Central Support office in Basingstoke. As part of this role, you will: Provide support, guidance, and expert advice on all aspects of Occupational Health & Safety. Assist the Compliance and Governance Manager with the development and maintenance of the safety management system. Ensure our food operations maintain the highest levels of food hygiene and safety. Monitor contractor safety performance. Supporting our Estates team to ensure all safety critical Planned Preventative Maintenance is scheduled appropriately. Establish and maintain a full risk assessment programme. Implement a full audit programme that will monitor performance and ensure legal, and policy requirements are met. Produce monthly Occupational Health & Safety reports for the Group Compliance and Governance Manager. Oversee accident & incident reports and ensure they are reported under RIDDOR when required. Lead on accident investigation Liaise with external stakeholders including Environmental Health and Fire and Rescue Service Chair safety committee meetings What do you need? Minimum NEBOSH National General Certificate in Occupational Health and Safety Internal Auditor qualification Experience managing and auditing all aspects of Food Safety Full UK driving licence Minimum three years experience in the Care/Retirement living sector. A compassionate and caring nature Excellent written and oral communication skills including IT skills Excellent time management skills with the ability to work under pressure Able to communicate effectively with residents and staff Able to work on own initiative as well as part of a team A flexible approach to working hours Why work for us? Occupational sick pay Annual pay reviews Blue Light discounts Free DBS Check and NMC PIN cost reimbursed Salary sacrifice schemes Access to Wagestream access to earned wages before payday and schemes to help you save. Other benefits include: Employee discount, Free or subsidised travel, On-site parking, Life Insurance, Enhanced maternity and paternity pay, Recruitment referral fee & referral programme A full UK driving license and access to a car is essential for this role.
Jul 17, 2025
Full time
Hartford Care is going through a period of growth which will see our portfolio of Residential Care and Nursing Homes increase in geographical sites and occupancy. Due to this expansion, an experienced Health and Safety professional is required to ensure our Residents and Teams are living and working in the safest environment possible. The role will report to the Group Compliance and Governance Manager and will work closely with the Operational teams to ensure we are meeting regulatory requirements. This role will provide hands on support and guidance to our Regional and Home Managers to ensure all aspects of safety including fire and food safety standards are maintained and improved. This is a remote /hybrid role and will require extensive national travel including nights away with regular visits to the Isle of Wight and our Central Support office in Basingstoke. As part of this role, you will: Provide support, guidance, and expert advice on all aspects of Occupational Health & Safety. Assist the Compliance and Governance Manager with the development and maintenance of the safety management system. Ensure our food operations maintain the highest levels of food hygiene and safety. Monitor contractor safety performance. Supporting our Estates team to ensure all safety critical Planned Preventative Maintenance is scheduled appropriately. Establish and maintain a full risk assessment programme. Implement a full audit programme that will monitor performance and ensure legal, and policy requirements are met. Produce monthly Occupational Health & Safety reports for the Group Compliance and Governance Manager. Oversee accident & incident reports and ensure they are reported under RIDDOR when required. Lead on accident investigation Liaise with external stakeholders including Environmental Health and Fire and Rescue Service Chair safety committee meetings What do you need? Minimum NEBOSH National General Certificate in Occupational Health and Safety Internal Auditor qualification Experience managing and auditing all aspects of Food Safety Full UK driving licence Minimum three years experience in the Care/Retirement living sector. A compassionate and caring nature Excellent written and oral communication skills including IT skills Excellent time management skills with the ability to work under pressure Able to communicate effectively with residents and staff Able to work on own initiative as well as part of a team A flexible approach to working hours Why work for us? Occupational sick pay Annual pay reviews Blue Light discounts Free DBS Check and NMC PIN cost reimbursed Salary sacrifice schemes Access to Wagestream access to earned wages before payday and schemes to help you save. Other benefits include: Employee discount, Free or subsidised travel, On-site parking, Life Insurance, Enhanced maternity and paternity pay, Recruitment referral fee & referral programme A full UK driving license and access to a car is essential for this role.
Blusource Professional Services Ltd
Aylestone, Leicestershire
A leading Leicestershire Accountancy firm and business advisor are hiring a key new Personal Tax career opportunity, available for professionals up to Senior Manager level, with applications welcomed from anyone between Tax Senior to Tax Senior Manager grade. In return, they offer a competitive salary and benefits package, including free car parking, a pleasant, modern office environment and the opportunity to both enjoy and develop your career. In joining this firm, you would be part of one of region s premier independent firms, but with a family-centric culture, good work/life balance and a social environment. The salary guide on this advert is only intended as a general guide and what is paid, will depend on the firm s assessment through the interview process. Vacancy Personal Tax Professional, can be hired anywhere from Assistant Manager up to Senior Manager level We are developing our tax team to service a growing portfolio of medium sized owner managed businesses. We are looking for a capable Tax Professional who could be anywhere up to Senior Manager grade and who is looking to progress their career. We have a strong team and value each team member. We have a track record of supporting individuals to develop their skills, responsibilities together with providing freedom to achieve personal and business goals. The role is a mix of compliance and advisory, managing and mentoring an ATT qualified person, who is studying CTA, whilst helping to oversee their development and the department as a whole. Areas covered can include IHT advisory, wills advisory, IHT planning, trusts and estates, plus the firm are also licenced to do probate. This firm can hire at anywhere up to a Senior Manager grade and offer broad advisory experience, in a small, but high-quality team, including corporate reorganisations, from the IHT angle, high net worth individuals, trusts and estates. Benefits: Competitive Salary Hybrid working - 2 days a week from home 34 days holiday A focus on work life balance Health insurance Free Parking Dental and Optical cover Flexible working policy Monthly social events Study support for professional qualifications Paid study leave Bonus for passing exams Performance development Client & Colleague introduction bonus Salary sacrifice schemes
Jul 17, 2025
Full time
A leading Leicestershire Accountancy firm and business advisor are hiring a key new Personal Tax career opportunity, available for professionals up to Senior Manager level, with applications welcomed from anyone between Tax Senior to Tax Senior Manager grade. In return, they offer a competitive salary and benefits package, including free car parking, a pleasant, modern office environment and the opportunity to both enjoy and develop your career. In joining this firm, you would be part of one of region s premier independent firms, but with a family-centric culture, good work/life balance and a social environment. The salary guide on this advert is only intended as a general guide and what is paid, will depend on the firm s assessment through the interview process. Vacancy Personal Tax Professional, can be hired anywhere from Assistant Manager up to Senior Manager level We are developing our tax team to service a growing portfolio of medium sized owner managed businesses. We are looking for a capable Tax Professional who could be anywhere up to Senior Manager grade and who is looking to progress their career. We have a strong team and value each team member. We have a track record of supporting individuals to develop their skills, responsibilities together with providing freedom to achieve personal and business goals. The role is a mix of compliance and advisory, managing and mentoring an ATT qualified person, who is studying CTA, whilst helping to oversee their development and the department as a whole. Areas covered can include IHT advisory, wills advisory, IHT planning, trusts and estates, plus the firm are also licenced to do probate. This firm can hire at anywhere up to a Senior Manager grade and offer broad advisory experience, in a small, but high-quality team, including corporate reorganisations, from the IHT angle, high net worth individuals, trusts and estates. Benefits: Competitive Salary Hybrid working - 2 days a week from home 34 days holiday A focus on work life balance Health insurance Free Parking Dental and Optical cover Flexible working policy Monthly social events Study support for professional qualifications Paid study leave Bonus for passing exams Performance development Client & Colleague introduction bonus Salary sacrifice schemes
We have an excellent 12 month contract opportunity for a SC cleared Commercial Manager to work within a Central Government department's Estates Commercial team. In this role, you will provide procurement and contract management support across the department's Estates Portfolio in an NEC4 environment. You will be responsible for drafting Commercial strategies and will work alongside the NEC PM to provide general contract management e.g. negotiation and implementation, as well as administration and management of all contracts, in line with Government policies and Government Commercial Function contract management standards. To be considered for this opportunity, you will have: Active SC clearance Experience of working in a commercial team specifically supporting design and construction programmes. Extensive experience of NEC4 contracting, specifically Engineering Construction Contracts (ECC) and Professional Service Contracts (PSC) Experience with Public Contract Regulations (PCR), Defence and Security Public Contract Regulations (DSPCR). Working knowledge of Procurement Act 2023. MCIPS and NEC4 accreditations are highly desirable. This contract is offered on a hybrid working model (3 days per week in the office and 2 days WFH) and is inside scope of IR35. If you have any questions, please contact me at (url removed) Attenti Consulting is acting as an Employment Business in relation to this vacancy.
Jul 17, 2025
Contractor
We have an excellent 12 month contract opportunity for a SC cleared Commercial Manager to work within a Central Government department's Estates Commercial team. In this role, you will provide procurement and contract management support across the department's Estates Portfolio in an NEC4 environment. You will be responsible for drafting Commercial strategies and will work alongside the NEC PM to provide general contract management e.g. negotiation and implementation, as well as administration and management of all contracts, in line with Government policies and Government Commercial Function contract management standards. To be considered for this opportunity, you will have: Active SC clearance Experience of working in a commercial team specifically supporting design and construction programmes. Extensive experience of NEC4 contracting, specifically Engineering Construction Contracts (ECC) and Professional Service Contracts (PSC) Experience with Public Contract Regulations (PCR), Defence and Security Public Contract Regulations (DSPCR). Working knowledge of Procurement Act 2023. MCIPS and NEC4 accreditations are highly desirable. This contract is offered on a hybrid working model (3 days per week in the office and 2 days WFH) and is inside scope of IR35. If you have any questions, please contact me at (url removed) Attenti Consulting is acting as an Employment Business in relation to this vacancy.
We are working with an independent firm of Chartered Accountants in Bradford, seeking an accountant to join their busy trust and estates team. Ideally the position is full-time, although part-time hours will be considered Working directly with the trust partner, you will be responsible for a portfolio of trust clients which have a variety of assets including property, private company shares and investment portfolios. The role also involves administering estates including gathering details of assets and liabilities, the preparation of estate accounts, collecting in assets and making distributions to beneficiaries, as well as tax computations. Duties; Preparing annual trust and estate accounts on a bespoke basis from templates. Completing and submitting annual tax returns using CCH software. Completing Inheritance Tax returns and preparing associated calculations. General administration of trusts and estates. Liaising with clients and providing advisory services (in conjunction with the partner or manager when appropriate). Liaising with HMRC, solicitors, banks and stockbrokers. If you are interested in this opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Jul 17, 2025
Full time
We are working with an independent firm of Chartered Accountants in Bradford, seeking an accountant to join their busy trust and estates team. Ideally the position is full-time, although part-time hours will be considered Working directly with the trust partner, you will be responsible for a portfolio of trust clients which have a variety of assets including property, private company shares and investment portfolios. The role also involves administering estates including gathering details of assets and liabilities, the preparation of estate accounts, collecting in assets and making distributions to beneficiaries, as well as tax computations. Duties; Preparing annual trust and estate accounts on a bespoke basis from templates. Completing and submitting annual tax returns using CCH software. Completing Inheritance Tax returns and preparing associated calculations. General administration of trusts and estates. Liaising with clients and providing advisory services (in conjunction with the partner or manager when appropriate). Liaising with HMRC, solicitors, banks and stockbrokers. If you are interested in this opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
