Senior Business Analyst at Public Health Wales Visa Sponsorship Available

Public Health Wales is looking for an experienced Senior Business Analyst to join its team in Cardiff. This pivotal role offers sponsorship for eligible candidates who already meet the Home Office requirements to work in the UK.

The ideal candidate will have substantial experience in applying business analysis techniques, methods, and tools to support high-impact projects within a public health or complex organisational setting. A qualification to Master's level in a professionally related subject - or equivalent level of knowledge and skills - is essential.

This is an excellent opportunity for a driven Business Analyst to make a meaningful contribution to the health and wellbeing of communities across Wales, working with a supportive team dedicated to delivering effective public health solutions.

Public Health Wales is the national public health agency for Wales, dedicated to 'Working together for a healthier Wales'. Its purpose is to help everyone in Wales live longer, healthier and happier lives by working alongside partners to increase healthy life expectancy, enhance well-being, and reduce inequalities now and for future generations.

Public Health Wales' teams prevent disease, protect health and provide leadership, specialist services and public health expertise. As Wales' leading source of public health information, research and innovation, the organisation plays a crucial role in addressing today's complex health challenges.

Guided by the values of working together with trust and respect to make a difference, Public Health Wales is committed to equality, diversity and inclusion, and welcomes applicants from all backgrounds. The organisation actively supports flexible working, part-time roles and job sharing to reflect and serve the diverse communities of Wales.

Position: Senior Business Analyst

Salary: £46,840-£53,602 per year

Job Type: Full Time

Location: Cardiff

We are recruiting a talented and experienced Senior Business Analyst to join Public Health Wales' User Centered Design team. The focus of the role is to improve our service provision to the public by analysing and understanding organisational problems and opportunities. They will do this by undertaking research and analysis to understand how a service, business process or service area works. The Senior Business Analyst will consider and assess individual actions, the organisation, processes, information, data and technology, in order to identify areas for improvement. They will then explore feasible options, analyse the effects of change and define success measures. This role requires extensive collaboration and communication across Public Health Wales and relevant partners, including Welsh Government and Digital Health and Care Wales.

You will be working as a part of a small UCD team, alongside various service teams and report to the Principal Service Designer. The Senior Business Analyst is a new role at Public Health Wales that will help contribute to shaping the function of business analysis within the organisation.

Main duties of the job

This post will shape the business analysis function across Public Health Wales (PHW), supporting strategic initiatives for PHW, Local Health Boards, Trusts, and Welsh Government.

• Apply structured analysis to identify, communicate, and solve complex business problems.
• Collaborate with users, suppliers, and partners to design data flows and service improvements.
• Translate complex technical details, issues and risks into clear, actionable insights for diverse stakeholders.
• Analyse goals, processes, and stakeholder needs to develop sustainable solutions.
• Model business processes, systems, and data to support service transformation.
• Perform scenario mapping and process reengineering with internal and external partners.
• Evaluate data to inform decision-making at local and national levels.

Engagement & Communication:

• Communicate complex, sensitive information to senior stakeholders and partners.
• Facilitate workshops, lead meetings, and present to diverse audiences.
• Build strong relationships across NHS Wales and partner organisations.

Leadership, Collaboration & Stakeholder Engagement

• Lead matrix teams and support multi-agency projects involving NHS Wales, PHW, Trusts, DHCW, and Local Authorities, managing cross-organisational collaboration to achieve shared goals.
• Communicate complex, often politically sensitive information to stakeholders at all levels, including Public Health Wales executives, Welsh Government officials, and external supplier representatives.
• Facilitate workshops, lead meetings, and deliver presentations to large groups comprising internal teams, senior NHS leaders, and external health and care partners.
• Represent the organisation at cross-sector forums, ensuring the views and objectives of PHW and NHS Wales are articulated, negotiated, and integrated into wider programme and project workstreams.
• Build and maintain effective, positive working relationships with a range of stakeholders from within and beyond the organisation, ensuring alignment with national health strategies and local service needs.

Improvement, Monitoring & Strategic Planning

• Lead continuous improvement initiatives and service development activities in collaboration with internal and external stakeholders, including Public Health Wales, Local Health Boards, and Welsh Government.
• Plan, monitor, and report on business analysis activities to ensure alignment with the strategic priorities of PHW and the broader public health system in Wales.
• Provide training and mentorship to colleagues and external partners on business analysis best practices, fostering shared learning across NHS Wales organisations.
• Undertake ongoing performance monitoring and service evaluation, collaborating with DHCW, Trusts, and Local Authorities to identify opportunities for iterative improvement and innovation.
• Support strategic planning efforts by contributing impact assessments, modelling future scenarios, and feeding insights into long-term planning across PHW, Welsh Government programmes, and national health and care initiatives.

Finance and Budget

• Contribute to the teams budget management and be aware of spend on services and infrastructure.
• Responsible for budget control within project environment.

Qualifications and Knowledge

• Qualified to Masters Level in a professionally related subject or equivalent level of skills and knowledge
• Evidence of continued professional development.
• Possesses (or working towards) a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis)
• Experience of working in an Agile environment.
• Knowledge of NHS, Welsh Government and strategies, policies and plans

Experience

• Experience of the application of business analysis techniques, methods and tools.
• Experience in defining, documenting and working on projects across all phases either alone or with a small team.
• Experience in investigative work for strategy studies, business requirements and feasibility studies and in the specification of improvements to business processes.
• Experience of effective user engagement with a range of diverse stakeholders, including resolution of conflict in challenging projects.
• Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking.
• Demonstrated expertise in a healthcare environment.

Skills and Attributes

• Significant ability to analyse complex information, assess options and make recommendations.
• Demonstrable ability to work effectively between competing activities where required.
• Demonstrable ability to act upon incomplete information, using experience gained to make inferences and appropriate recommendations.
• Excellent communication, facilitation and collaboration skills
• Ability to manage projects, including planning, execution and reporting.
• Ability to establish user needs and system requirements and identify how this maps to process requirements

Other

• Ability to travel around Wales, and possibly further afield as required.
• Flexible approach to work.
• Ability to speak Welsh or willingness to learn.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications