With over 80 years of innovation behind us, we're a UK-based manufacturer looking for a Junior Product Manager / Marketing Executive to join our team in Leamington Spa. In this role, you'll help shape our product offering, support the customer journey, and grow your career in a collaborative and hands-on environment; turning real feedback into real results. BASIC SALARY: Up to £32,000 BENEFITS: 25 days annual leave Pension contribution Healthcare support Hybrid / flexible working LOCATION: This will become a hybrid role, after an initial period of being office based, therefore it is probably best you are commutable to our office in Leamington Spa. COMMUTABLE LOCATIONS: Coventry, Northampton, Banbury, Warwick, Daventry, Rugby, Worcester, Stratford upon Avon, Solihull JOB DESCRIPTION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll report to our Marketing Manager and will play a key supporting role in our product development journey. You'll work closely with different teams across the business, learning how customer needs are translated into product updates and new launches. From research to reporting, you'll be involved every step of the way. What you'll get involved in: Research competitors and market trends to spot new ideas and opportunities. Help compare our products against others in the market (benchmarking features, pricing, and performance). Support the roll out of new products and marketing campaigns. Create documents and materials to help with training, sales, and product support. Track key product data and gather customer feedback to help improve what we offer. PERSON SPECIFICATION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll be someone who enjoys getting stuck in, with a keen eye for detail and a good head for data. You don't need to know everything, just bring the right attitude and a willingness to learn. You must have: Some, but not an extensive amount of experience in a manufacturing, construction, or industrial environment. Again, some experience in a junior product, marketing, or similar support role. Good organisational skills-you'll be juggling different tasks and priorities. Bonus points for CIM or other relevant training, but it's not essential. THE COMPANY: We're a UK-based manufacturing company with a global reach and a long-standing reputation in surface preparation tools and equipment. Our products are trusted by professionals in construction, marine, oil & gas, and heavy industry. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Marketing Executive, Product Assistant, Junior Product Manager, Marketing Assistant, Product Coordinator, Product Owner, Product Analyst, Project Coordinator, Project Manager, Marketing Analyst - Manufacturing, Construction, Surface Preparation INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18170, Wallace Hind Selection
Jul 28, 2025
Full time
With over 80 years of innovation behind us, we're a UK-based manufacturer looking for a Junior Product Manager / Marketing Executive to join our team in Leamington Spa. In this role, you'll help shape our product offering, support the customer journey, and grow your career in a collaborative and hands-on environment; turning real feedback into real results. BASIC SALARY: Up to £32,000 BENEFITS: 25 days annual leave Pension contribution Healthcare support Hybrid / flexible working LOCATION: This will become a hybrid role, after an initial period of being office based, therefore it is probably best you are commutable to our office in Leamington Spa. COMMUTABLE LOCATIONS: Coventry, Northampton, Banbury, Warwick, Daventry, Rugby, Worcester, Stratford upon Avon, Solihull JOB DESCRIPTION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll report to our Marketing Manager and will play a key supporting role in our product development journey. You'll work closely with different teams across the business, learning how customer needs are translated into product updates and new launches. From research to reporting, you'll be involved every step of the way. What you'll get involved in: Research competitors and market trends to spot new ideas and opportunities. Help compare our products against others in the market (benchmarking features, pricing, and performance). Support the roll out of new products and marketing campaigns. Create documents and materials to help with training, sales, and product support. Track key product data and gather customer feedback to help improve what we offer. PERSON SPECIFICATION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll be someone who enjoys getting stuck in, with a keen eye for detail and a good head for data. You don't need to know everything, just bring the right attitude and a willingness to learn. You must have: Some, but not an extensive amount of experience in a manufacturing, construction, or industrial environment. Again, some experience in a junior product, marketing, or similar support role. Good organisational skills-you'll be juggling different tasks and priorities. Bonus points for CIM or other relevant training, but it's not essential. THE COMPANY: We're a UK-based manufacturing company with a global reach and a long-standing reputation in surface preparation tools and equipment. Our products are trusted by professionals in construction, marine, oil & gas, and heavy industry. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Marketing Executive, Product Assistant, Junior Product Manager, Marketing Assistant, Product Coordinator, Product Owner, Product Analyst, Project Coordinator, Project Manager, Marketing Analyst - Manufacturing, Construction, Surface Preparation INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18170, Wallace Hind Selection
Wallace Hind Selection LTD
Hook Norton, Oxfordshire
With over 80 years of innovation behind us, we're a UK-based manufacturer looking for a Junior Product Manager / Marketing Executive to join our team in Leamington Spa. In this role, you'll help shape our product offering, support the customer journey, and grow your career in a collaborative and hands-on environment; turning real feedback into real results. BASIC SALARY: Up to £32,000 BENEFITS: 25 days annual leave Pension contribution Healthcare support Hybrid / flexible working LOCATION: This will become a hybrid role, after an initial period of being office based, therefore it is probably best you are commutable to our office in Leamington Spa. COMMUTABLE LOCATIONS: Coventry, Northampton, Banbury, Warwick, Daventry, Rugby, Worcester, Stratford upon Avon, Solihull JOB DESCRIPTION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll report to our Marketing Manager and will play a key supporting role in our product development journey. You'll work closely with different teams across the business, learning how customer needs are translated into product updates and new launches. From research to reporting, you'll be involved every step of the way. What you'll get involved in: Research competitors and market trends to spot new ideas and opportunities. Help compare our products against others in the market (benchmarking features, pricing, and performance). Support the roll out of new products and marketing campaigns. Create documents and materials to help with training, sales, and product support. Track key product data and gather customer feedback to help improve what we offer. PERSON SPECIFICATION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll be someone who enjoys getting stuck in, with a keen eye for detail and a good head for data. You don't need to know everything, just bring the right attitude and a willingness to learn. You must have: Some, but not an extensive amount of experience in a manufacturing, construction, or industrial environment. Again, some experience in a junior product, marketing, or similar support role. Good organisational skills-you'll be juggling different tasks and priorities. Bonus points for CIM or other relevant training, but it's not essential. THE COMPANY: We're a UK-based manufacturing company with a global reach and a long-standing reputation in surface preparation tools and equipment. Our products are trusted by professionals in construction, marine, oil & gas, and heavy industry. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Marketing Executive, Product Assistant, Junior Product Manager, Marketing Assistant, Product Coordinator, Product Owner, Product Analyst, Project Coordinator, Project Manager, Marketing Analyst - Manufacturing, Construction, Surface Preparation INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18170, Wallace Hind Selection
Jul 28, 2025
Full time
With over 80 years of innovation behind us, we're a UK-based manufacturer looking for a Junior Product Manager / Marketing Executive to join our team in Leamington Spa. In this role, you'll help shape our product offering, support the customer journey, and grow your career in a collaborative and hands-on environment; turning real feedback into real results. BASIC SALARY: Up to £32,000 BENEFITS: 25 days annual leave Pension contribution Healthcare support Hybrid / flexible working LOCATION: This will become a hybrid role, after an initial period of being office based, therefore it is probably best you are commutable to our office in Leamington Spa. COMMUTABLE LOCATIONS: Coventry, Northampton, Banbury, Warwick, Daventry, Rugby, Worcester, Stratford upon Avon, Solihull JOB DESCRIPTION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll report to our Marketing Manager and will play a key supporting role in our product development journey. You'll work closely with different teams across the business, learning how customer needs are translated into product updates and new launches. From research to reporting, you'll be involved every step of the way. What you'll get involved in: Research competitors and market trends to spot new ideas and opportunities. Help compare our products against others in the market (benchmarking features, pricing, and performance). Support the roll out of new products and marketing campaigns. Create documents and materials to help with training, sales, and product support. Track key product data and gather customer feedback to help improve what we offer. PERSON SPECIFICATION: Junior Product Manager, Marketing Executive, Product Assistant, Marketing Support - Manufacturing You'll be someone who enjoys getting stuck in, with a keen eye for detail and a good head for data. You don't need to know everything, just bring the right attitude and a willingness to learn. You must have: Some, but not an extensive amount of experience in a manufacturing, construction, or industrial environment. Again, some experience in a junior product, marketing, or similar support role. Good organisational skills-you'll be juggling different tasks and priorities. Bonus points for CIM or other relevant training, but it's not essential. THE COMPANY: We're a UK-based manufacturing company with a global reach and a long-standing reputation in surface preparation tools and equipment. Our products are trusted by professionals in construction, marine, oil & gas, and heavy industry. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Marketing Executive, Product Assistant, Junior Product Manager, Marketing Assistant, Product Coordinator, Product Owner, Product Analyst, Project Coordinator, Project Manager, Marketing Analyst - Manufacturing, Construction, Surface Preparation INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18170, Wallace Hind Selection
MCS Groups is seeking a BI Analyst/Developer for one of their closest clients in County Down. Data and data-driven decision making is at the heart of this fantastic business, that has grown strength-to-strength in recent years and is one of the largest private sector employers outside of Belfast. We're seeking a BI Analyst/Developer who will contribute to the design, development, and delivery of data solutions that drive strategic decisions across the organisation. The Business Intelligence Analyst will transform complex data into clear insights through advanced reporting, building robust data models, and get exposure to working with Microsoft Power Platform tools. The BI Developer will also play a key role as the business transitions from traditional SQL Server/SSAS infrastructure to Microsoft Fabric, giving the right person a unique opportunity to influence an evolving analytics landscape while developing your own expertise. Key Responsibilities Business Intelligence & Data Reporting - you'll partner with teams across the organisation to gather requirements and create effective, visually appealing reports using Power BI. Power Platform Solutions - you'll get the chance to build intuitive Canvas Apps in Power Apps to replace manual or paper-based tasks with digital workflows. You'll also contribute to adoption through training, documentation, and user support. The Person You'll have previous commercial experience in data analysis and/or Business Intelligence. You'll have strong SQL and Power-Bi skills Experience with the Microsoft power platform (Power Apps and Power Automate) will be highly advantageous. Salary £50-60,000 plus benefits. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.
Jul 28, 2025
Full time
MCS Groups is seeking a BI Analyst/Developer for one of their closest clients in County Down. Data and data-driven decision making is at the heart of this fantastic business, that has grown strength-to-strength in recent years and is one of the largest private sector employers outside of Belfast. We're seeking a BI Analyst/Developer who will contribute to the design, development, and delivery of data solutions that drive strategic decisions across the organisation. The Business Intelligence Analyst will transform complex data into clear insights through advanced reporting, building robust data models, and get exposure to working with Microsoft Power Platform tools. The BI Developer will also play a key role as the business transitions from traditional SQL Server/SSAS infrastructure to Microsoft Fabric, giving the right person a unique opportunity to influence an evolving analytics landscape while developing your own expertise. Key Responsibilities Business Intelligence & Data Reporting - you'll partner with teams across the organisation to gather requirements and create effective, visually appealing reports using Power BI. Power Platform Solutions - you'll get the chance to build intuitive Canvas Apps in Power Apps to replace manual or paper-based tasks with digital workflows. You'll also contribute to adoption through training, documentation, and user support. The Person You'll have previous commercial experience in data analysis and/or Business Intelligence. You'll have strong SQL and Power-Bi skills Experience with the Microsoft power platform (Power Apps and Power Automate) will be highly advantageous. Salary £50-60,000 plus benefits. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.
Job title: Major Projects Delivery Analyst Position type: Permanent Job reference: 417293 No. Vacancies: 1 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £38,764 - £45,000 Closing date: Sunday 10th August at 23:55 Join Ofwat s Major Projects Team as a Projects Delivery Analyst About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Our work has genuine significance no other organisation does the work we do. It s unique and meaningful: keeping our water flowing; ensuring water bills don t cost a penny more than needed; holding water companies to account. Come and work at the source of everyday life. The Role We are seeking three Project Delivery Analysts to join our growing Major Projects Team at Senior Associate level. You will play a key role in not only delivering Ofwat's strategy, but also in the development of our approach to the delivery of major infrastructure projects by leading small workstreams or projects. This is a unique and exciting opportunity for someone with experience of infrastructure projects, project delivery or project finance looking to work on some of the most important capital projects in the water sector, as well as gain experience in new delivery models. You will have a real input into some of these exciting projects and accompanying policy issues. These projects are vital to meeting the needs of current and future customers and your work will directly impact how companies deliver for them. Join us to help secure water supplies for future generations and build a lasting legacy for communities and the environment. You will be proactive and respond flexibly to the needs of the organisation by facilitating the development and delivery of major water and wastewater infrastructure projects across England and Wales. This will primarily be through competitive delivery models such as Ofwat's Direct Procurement for Customers ( DPC ) model or the ( SIPR ) as used in the delivery of the Thames Tideway Tunnel project. You will also interface with projects that have been approved through the RAPID (Regulator's Alliance for Progressing Infrastructure Development) process. The role will also involve bringing together different advisory services to identify opportunities, developing, and maintaining strong relationships with key external players in the sector while working closely with other parts of Ofwat's Major Projects and Markets directorate and the wider Ofwat organisation. You will be expected to uphold high standards of delivery and collaborate with water and wastewater companies to support them to deliver the best value for customers. You will have a high degree of autonomy and responsibility, and with our support you will continue to hone your judgement and be expected to exercise it responsibly in line with our strategy and ways of working. About You Experience, skills and knowledge 1. Knowledge and experience of working on large infrastructure projects and/or large capital programmes, possibly in a commercial or technical capacity within a regulated business, water sector supply chain organisation, consultancy, regulators, Government, or in another similarly relevant position. 2. Experience and/or knowledge of project delivery and/or the private financing of public or regulated infrastructure. 3. Highly numerate with strong analytical and problem-solving skills, including experience of identifying, analysing, and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. 4. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. 5. Ability to effectively plan, prioritise and deliver projects, while working as part of a multidisciplinary team. 6. Excellent presentation and communication (oral and written) skills, including the ability to communicate complex analysis and issues to non-technical audiences. Attributes as per Ofwat s Framework for Success for Principal Grade. You can read more about our attributes here . Why Join Us • Meaningful Impact: Contribute to our purpose to drive water companies to deliver more for customers and the environment. • Innovative Work Environment: We embrace agile working and a culture of trust, flexibility, and collaboration. • Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. • Work-Life Balance: Enjoy the flexibility of working from home combined with meaningful collaboration in our London or Birmingham offices. Other Benefits • Excellent employer pension contribution of over 28% • 25 days annual leave , increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. • Fees paid for membership of relevant professional bodies. • Up to 3 volunteering days per year. • Recognition vouchers scheme rewarding your hard work. • Generous shared parental leave and pay supporting your family life. To read more about the role and selection process, please follow the link to apply. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jul 28, 2025
Full time
Job title: Major Projects Delivery Analyst Position type: Permanent Job reference: 417293 No. Vacancies: 1 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £38,764 - £45,000 Closing date: Sunday 10th August at 23:55 Join Ofwat s Major Projects Team as a Projects Delivery Analyst About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Our work has genuine significance no other organisation does the work we do. It s unique and meaningful: keeping our water flowing; ensuring water bills don t cost a penny more than needed; holding water companies to account. Come and work at the source of everyday life. The Role We are seeking three Project Delivery Analysts to join our growing Major Projects Team at Senior Associate level. You will play a key role in not only delivering Ofwat's strategy, but also in the development of our approach to the delivery of major infrastructure projects by leading small workstreams or projects. This is a unique and exciting opportunity for someone with experience of infrastructure projects, project delivery or project finance looking to work on some of the most important capital projects in the water sector, as well as gain experience in new delivery models. You will have a real input into some of these exciting projects and accompanying policy issues. These projects are vital to meeting the needs of current and future customers and your work will directly impact how companies deliver for them. Join us to help secure water supplies for future generations and build a lasting legacy for communities and the environment. You will be proactive and respond flexibly to the needs of the organisation by facilitating the development and delivery of major water and wastewater infrastructure projects across England and Wales. This will primarily be through competitive delivery models such as Ofwat's Direct Procurement for Customers ( DPC ) model or the ( SIPR ) as used in the delivery of the Thames Tideway Tunnel project. You will also interface with projects that have been approved through the RAPID (Regulator's Alliance for Progressing Infrastructure Development) process. The role will also involve bringing together different advisory services to identify opportunities, developing, and maintaining strong relationships with key external players in the sector while working closely with other parts of Ofwat's Major Projects and Markets directorate and the wider Ofwat organisation. You will be expected to uphold high standards of delivery and collaborate with water and wastewater companies to support them to deliver the best value for customers. You will have a high degree of autonomy and responsibility, and with our support you will continue to hone your judgement and be expected to exercise it responsibly in line with our strategy and ways of working. About You Experience, skills and knowledge 1. Knowledge and experience of working on large infrastructure projects and/or large capital programmes, possibly in a commercial or technical capacity within a regulated business, water sector supply chain organisation, consultancy, regulators, Government, or in another similarly relevant position. 2. Experience and/or knowledge of project delivery and/or the private financing of public or regulated infrastructure. 3. Highly numerate with strong analytical and problem-solving skills, including experience of identifying, analysing, and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. 4. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. 5. Ability to effectively plan, prioritise and deliver projects, while working as part of a multidisciplinary team. 6. Excellent presentation and communication (oral and written) skills, including the ability to communicate complex analysis and issues to non-technical audiences. Attributes as per Ofwat s Framework for Success for Principal Grade. You can read more about our attributes here . Why Join Us • Meaningful Impact: Contribute to our purpose to drive water companies to deliver more for customers and the environment. • Innovative Work Environment: We embrace agile working and a culture of trust, flexibility, and collaboration. • Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. • Work-Life Balance: Enjoy the flexibility of working from home combined with meaningful collaboration in our London or Birmingham offices. Other Benefits • Excellent employer pension contribution of over 28% • 25 days annual leave , increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. • Fees paid for membership of relevant professional bodies. • Up to 3 volunteering days per year. • Recognition vouchers scheme rewarding your hard work. • Generous shared parental leave and pay supporting your family life. To read more about the role and selection process, please follow the link to apply. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
We're on the lookout for a Functional Analyst to join our team. Someone with solid experience across Dynamics 365, especially Finance & Operations (FO). You'll be right at the heart of things-working closely with teams across the business to understand what they need, design smart solutions, and help bring brilliant ERP functionality to life. As part of our growing ERP team, you'll play a key role in shaping our tech landscape, always pushing for better ways of doing things. You'll be working closely with teams across the business-from Finance and Warehouse Management to HR-making sure our D365 platform does exactly what they need it to. You'll get stuck into troubleshooting, digging into processes, and spotting opportunities to improve how things work. It's all about making the system more reliable, more efficient, and more useful for the people who rely on it every day. Here's What You Can Expect To Be Doing You'll support our Dynamics 365 F&O users day-to-day-handling incidents, service requests, and resolving any technical hiccups that come up. You'll help test new releases and updates, dig into issues to find the root cause, and work with developers and system admins to roll out fixes. You'll also configure and tailor D365 Finance to fit the business, making sure everything aligns with best practice. Sharing knowledge is a big part of the role too, whether that's improving how we work or helping train users on new features. You'll also get involved in creating functional designs alongside internal teams and partners. What you'll bring You've got solid experience as a D365 Functional Analyst, ideally with a focus on Finance-covering areas like General Ledger, AP/AR, and Fixed Assets. You're confident with functional and regression testing, and know your way around tools like Azure DevOps. You understand ERP principles and financial processes inside out, and you're great at turning business needs into smart system solutions. You're a strong communicator who can bridge the gap between tech and business, and you work well with both stakeholders and technical teams. You're also used to supporting users, solving problems quickly, and keeping things moving in a fast-paced environment. A Few Things About You Experience as a D365 Functional Analyst, ideally with a focus on Finance (GL, AP/AR, Fixed Assets, etc.) Confident with functional and regression testing using tools like Azure DevOps and Test Plans Solid grasp of ERP principles, financial processes, and D365 best practices Skilled at gathering requirements, designing solutions, and configuring systems Great at turning tech talk into plain English for non-technical teams Comfortable working with both business stakeholders and tech teams to get things right Experienced in supporting users, resolving issues, and keeping things running smoothly Nice to have: Experience working in Agile teams and using tools like JIRA or Azure DevOps Familiar with Power BI for reporting and analysis in D365 Good understanding of Finance and Supply Chain processes Skills that make a difference Confident troubleshooting and configuring D365 A Bit About Us When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too). We're known for helping our customers brilliantly - and it's no different for AOers. We care about more than what's on your CV, because together we can do extraordinary things. Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work. Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!) Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access! Health & wellbeing; discounted gym membership, an onsite spa and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks! To see all our benefits and perks, visit our AO Benefits page. Thank you, your application has been submitted Apply Now Choose how to apply Apply Now Choose how to apply ; Apply by uploading your CV. Apply Now Please fill out the form below to submit your application If you experience any issues during your application, please email your CV to First Name Surname Email Address What are your salary expectations? Are you able to commute to our Bolton office twice a week? Do you now or will you in the near future require visa sponsorship? Current / last job title Time in current job When can we call you? Upload my CV Choose to upload file Describe your responsibilities Reasonable adjustments We want to make sure you're given the best possible chance to shine in your interview, so you may need us to do things in a slightly different way. This could be requesting a ground floor room or bringing along a sign interpreter to name just a few. Fill in the below box if there's anything we need to know so we can adjust the process to support you. AO is for everyone We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data will never have any bearing on whether an application is successful or not and will not be available to hiring managers at any stage. How do you describe your gender identity? How do you describe your ethnic background? How do you like to describe your sexual identity or sexual orientation? Do you identify as a person with a disability or are you a person with accessibility needs? How would you describe your Neurodiversity? If one of our AO'ers recommended this role to you, please tick the box By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email Thank you for completing your application for the position of Functional Analyst - D365.
Jul 28, 2025
Full time
We're on the lookout for a Functional Analyst to join our team. Someone with solid experience across Dynamics 365, especially Finance & Operations (FO). You'll be right at the heart of things-working closely with teams across the business to understand what they need, design smart solutions, and help bring brilliant ERP functionality to life. As part of our growing ERP team, you'll play a key role in shaping our tech landscape, always pushing for better ways of doing things. You'll be working closely with teams across the business-from Finance and Warehouse Management to HR-making sure our D365 platform does exactly what they need it to. You'll get stuck into troubleshooting, digging into processes, and spotting opportunities to improve how things work. It's all about making the system more reliable, more efficient, and more useful for the people who rely on it every day. Here's What You Can Expect To Be Doing You'll support our Dynamics 365 F&O users day-to-day-handling incidents, service requests, and resolving any technical hiccups that come up. You'll help test new releases and updates, dig into issues to find the root cause, and work with developers and system admins to roll out fixes. You'll also configure and tailor D365 Finance to fit the business, making sure everything aligns with best practice. Sharing knowledge is a big part of the role too, whether that's improving how we work or helping train users on new features. You'll also get involved in creating functional designs alongside internal teams and partners. What you'll bring You've got solid experience as a D365 Functional Analyst, ideally with a focus on Finance-covering areas like General Ledger, AP/AR, and Fixed Assets. You're confident with functional and regression testing, and know your way around tools like Azure DevOps. You understand ERP principles and financial processes inside out, and you're great at turning business needs into smart system solutions. You're a strong communicator who can bridge the gap between tech and business, and you work well with both stakeholders and technical teams. You're also used to supporting users, solving problems quickly, and keeping things moving in a fast-paced environment. A Few Things About You Experience as a D365 Functional Analyst, ideally with a focus on Finance (GL, AP/AR, Fixed Assets, etc.) Confident with functional and regression testing using tools like Azure DevOps and Test Plans Solid grasp of ERP principles, financial processes, and D365 best practices Skilled at gathering requirements, designing solutions, and configuring systems Great at turning tech talk into plain English for non-technical teams Comfortable working with both business stakeholders and tech teams to get things right Experienced in supporting users, resolving issues, and keeping things running smoothly Nice to have: Experience working in Agile teams and using tools like JIRA or Azure DevOps Familiar with Power BI for reporting and analysis in D365 Good understanding of Finance and Supply Chain processes Skills that make a difference Confident troubleshooting and configuring D365 A Bit About Us When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too). We're known for helping our customers brilliantly - and it's no different for AOers. We care about more than what's on your CV, because together we can do extraordinary things. Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work. Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!) Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future. Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access! Health & wellbeing; discounted gym membership, an onsite spa and our scheme giving you access to virtual GP's, Mental Health support and much more. Discounts; exclusive discounts across our product range. Family leave; Enhanced Maternity, Paternity and Adoption leave. Making a difference; 2 fully paid days a year to donate your time to any charity of your choice. On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks! To see all our benefits and perks, visit our AO Benefits page. Thank you, your application has been submitted Apply Now Choose how to apply Apply Now Choose how to apply ; Apply by uploading your CV. Apply Now Please fill out the form below to submit your application If you experience any issues during your application, please email your CV to First Name Surname Email Address What are your salary expectations? Are you able to commute to our Bolton office twice a week? Do you now or will you in the near future require visa sponsorship? Current / last job title Time in current job When can we call you? Upload my CV Choose to upload file Describe your responsibilities Reasonable adjustments We want to make sure you're given the best possible chance to shine in your interview, so you may need us to do things in a slightly different way. This could be requesting a ground floor room or bringing along a sign interpreter to name just a few. Fill in the below box if there's anything we need to know so we can adjust the process to support you. AO is for everyone We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data will never have any bearing on whether an application is successful or not and will not be available to hiring managers at any stage. How do you describe your gender identity? How do you describe your ethnic background? How do you like to describe your sexual identity or sexual orientation? Do you identify as a person with a disability or are you a person with accessibility needs? How would you describe your Neurodiversity? If one of our AO'ers recommended this role to you, please tick the box By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email Thank you for completing your application for the position of Functional Analyst - D365.
At Paired, we're on a mission to help romantic couples stay in love. So we created a fun, safe space for couples to explore their relationship and grow together. Backed by expert advice and cutting-edge research, our app delivers engaging questions, games, and quizzes that improve key relationship skills in just minutes each day. And it works. Our app is the couples app globally with M downloads, ,000 daily active users, and more than £5M of fundraising to date. We've won multiple awards from Apple and Google, recognising us for our innovative approach to romantic relationship health. Although we are a remote-first team hiring in the UK, Spain, Germany, Ireland, Denmark and the Netherlands keeping our employees connected remains extremely important. To bring everyone together, we meet three times a year at various European locations for focused co-working weeks and dynamic team-building activities. About the Role As a Principal Product Manager at Paired, you will lead the strategy and execution of our Connection pillar - the core of the Paired experience - and extend your influence across related initiatives to drive cohesion, innovation, and long-term impact. You'll operate at a strategic level while also diving deep into execution. You'll work as part of a squad including engineers, designers, analysts and content experts along with stakeholders across the company to solve complex, ambiguous product challenges and create leverage that improves the product experience for millions of couples. This is a unique opportunity to shape the product direction in an emerging category, bringing a product loved by millions of couples to the mainstream while working with colleagues who have extensive experience shipping top-grossing apps. What Your Role Encompasses Drive product vision and strategy: Lead the strategic direction for Connection and intersecting experiences, aligning cross-team efforts to amplify retention and deepen relationship impact for users Elevate personalisation at scale: Champion the use of advanced technologies and systems to deliver deeply personalised, adaptive experiences for every couple journey Create clarity from ambiguity: Frame complex, open-ended challenges into clear product bets and architectural decisions that scale and endure Be data-informed: Conduct user research and analysis to generate insightful user-centric hypotheses for testing, aimed at improving engagement and long-term retention Define and evolve product systems: Set the foundation for scalable experimentation and learning culture, shaping frameworks and tools that help the team learn fast and iterate intelligently Act as a company-wide thought partner : Influence product direction beyond your domain, working with senior leadership to drive cross-org priorities and long-term innovation What this role is not: We are not looking for incremental thinkers. We expect the successful candidate to truly empathize with couples' needs and challenge the status quo Extensive experience in individual contributor roles at high-growth consumer companies, with a proven track record of driving complex initiatives across multiple teams Demonstrated success in setting and executing product strategy at scale, particularly in environments where personalisation and retention are key Deep commitment to understanding customer needs and using that empathy to shape product strategy Exceptional communication and collaboration skills, with a talent for influencing and aligning cross-functional teams. You excel at bringing people together to get things done Track record of building products in fast-moving environments Skilled at navigating ambiguity, prioritising high-impact opportunities, and aligning stakeholders around critical trade-offs Keen eye for design and a passion for crafting experiences that users love Strong analytical mindset with a data-driven approach to decision-making Passionate about our mission to expand the reach of relationship care to more people Must reside in one of the six countries we recruit from and have the legal right to work there (no visa sponsorship available; we hire in GB, ES, DE, IE, DK, NL) Yearly salary of £100-110K (UK) / €100-125K (country-dependent) Significant stock options 25 days annual leave (+public holidays) Fully remote with optional access to our London office or a subsidised co-working space Yearly learning budget of £1,000 / €1,150 / DKK 8,700 Three annual in-person events across Europe: two focused coworking weeks and one team-building retreat 3 months paid maternity and 1 month paid paternity leave (same-sex and adoptive parents included) - with local enhancements where applicable Comprehensive health insurance Opportunity to help millions of people with their relationships Hiring process Application review (qualifications, experience, and motivation) First interview - Meet with Anna, our Head of Product, to discuss the role and your suitability in further detail Task - We'll send you a task to complete at home to assess your practical skills Team interviews - The final step involves interviews with different team members you would be working with on a day-to-day basis Diversity & Inclusion at Paired Our core value is championing relationships. Our app was built to serve all couples regardless of culture, gender, sexual orientation, and ethnicity We strive to create an inclusive environment where unique perspectives are encouraged, as we firmly believe that diversity enhances our company, culture and product We regularly review our hiring processes, materials and pipeline to ensure they are accessible and free of bias, offering equal opportunity to underrepresented groups. We are also always learning. We maintain open minds and welcome feedback on how we can improve
Jul 28, 2025
Full time
At Paired, we're on a mission to help romantic couples stay in love. So we created a fun, safe space for couples to explore their relationship and grow together. Backed by expert advice and cutting-edge research, our app delivers engaging questions, games, and quizzes that improve key relationship skills in just minutes each day. And it works. Our app is the couples app globally with M downloads, ,000 daily active users, and more than £5M of fundraising to date. We've won multiple awards from Apple and Google, recognising us for our innovative approach to romantic relationship health. Although we are a remote-first team hiring in the UK, Spain, Germany, Ireland, Denmark and the Netherlands keeping our employees connected remains extremely important. To bring everyone together, we meet three times a year at various European locations for focused co-working weeks and dynamic team-building activities. About the Role As a Principal Product Manager at Paired, you will lead the strategy and execution of our Connection pillar - the core of the Paired experience - and extend your influence across related initiatives to drive cohesion, innovation, and long-term impact. You'll operate at a strategic level while also diving deep into execution. You'll work as part of a squad including engineers, designers, analysts and content experts along with stakeholders across the company to solve complex, ambiguous product challenges and create leverage that improves the product experience for millions of couples. This is a unique opportunity to shape the product direction in an emerging category, bringing a product loved by millions of couples to the mainstream while working with colleagues who have extensive experience shipping top-grossing apps. What Your Role Encompasses Drive product vision and strategy: Lead the strategic direction for Connection and intersecting experiences, aligning cross-team efforts to amplify retention and deepen relationship impact for users Elevate personalisation at scale: Champion the use of advanced technologies and systems to deliver deeply personalised, adaptive experiences for every couple journey Create clarity from ambiguity: Frame complex, open-ended challenges into clear product bets and architectural decisions that scale and endure Be data-informed: Conduct user research and analysis to generate insightful user-centric hypotheses for testing, aimed at improving engagement and long-term retention Define and evolve product systems: Set the foundation for scalable experimentation and learning culture, shaping frameworks and tools that help the team learn fast and iterate intelligently Act as a company-wide thought partner : Influence product direction beyond your domain, working with senior leadership to drive cross-org priorities and long-term innovation What this role is not: We are not looking for incremental thinkers. We expect the successful candidate to truly empathize with couples' needs and challenge the status quo Extensive experience in individual contributor roles at high-growth consumer companies, with a proven track record of driving complex initiatives across multiple teams Demonstrated success in setting and executing product strategy at scale, particularly in environments where personalisation and retention are key Deep commitment to understanding customer needs and using that empathy to shape product strategy Exceptional communication and collaboration skills, with a talent for influencing and aligning cross-functional teams. You excel at bringing people together to get things done Track record of building products in fast-moving environments Skilled at navigating ambiguity, prioritising high-impact opportunities, and aligning stakeholders around critical trade-offs Keen eye for design and a passion for crafting experiences that users love Strong analytical mindset with a data-driven approach to decision-making Passionate about our mission to expand the reach of relationship care to more people Must reside in one of the six countries we recruit from and have the legal right to work there (no visa sponsorship available; we hire in GB, ES, DE, IE, DK, NL) Yearly salary of £100-110K (UK) / €100-125K (country-dependent) Significant stock options 25 days annual leave (+public holidays) Fully remote with optional access to our London office or a subsidised co-working space Yearly learning budget of £1,000 / €1,150 / DKK 8,700 Three annual in-person events across Europe: two focused coworking weeks and one team-building retreat 3 months paid maternity and 1 month paid paternity leave (same-sex and adoptive parents included) - with local enhancements where applicable Comprehensive health insurance Opportunity to help millions of people with their relationships Hiring process Application review (qualifications, experience, and motivation) First interview - Meet with Anna, our Head of Product, to discuss the role and your suitability in further detail Task - We'll send you a task to complete at home to assess your practical skills Team interviews - The final step involves interviews with different team members you would be working with on a day-to-day basis Diversity & Inclusion at Paired Our core value is championing relationships. Our app was built to serve all couples regardless of culture, gender, sexual orientation, and ethnicity We strive to create an inclusive environment where unique perspectives are encouraged, as we firmly believe that diversity enhances our company, culture and product We regularly review our hiring processes, materials and pipeline to ensure they are accessible and free of bias, offering equal opportunity to underrepresented groups. We are also always learning. We maintain open minds and welcome feedback on how we can improve
Introduction At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your role and responsibilities We are excited to offer a Junior Business Analyst position, focusing on gathering and analyzing business requirements, as well as collaborating with cross-functional teams to deliver successful project outcomes. This role is ideal for recent graduates or early-career professionals eager to gain hands-on experience in business analysis Responsibilities: Collaborate with stakeholders to gather, document, and analyze business requirements. Assist in defining project scope, objectives, and success criteria. Support cross-functional teams in translating business needs into functional and technical specifications. Contribute to the creation of business cases, process flows, and user stories. Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing Required technical and professional expertise Basic understanding of business analysis principles and methodologies. Strong communication and interpersonal skills. Ability to work well in a team and adapt to changing priorities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA). Familiarity with Agile methodologies and Scrum framework. Knowledge of software development life cycle (SDLC). Experience in data analysis and reporting. Passion for continuous learning and professional development. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Jul 28, 2025
Full time
Introduction At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your role and responsibilities We are excited to offer a Junior Business Analyst position, focusing on gathering and analyzing business requirements, as well as collaborating with cross-functional teams to deliver successful project outcomes. This role is ideal for recent graduates or early-career professionals eager to gain hands-on experience in business analysis Responsibilities: Collaborate with stakeholders to gather, document, and analyze business requirements. Assist in defining project scope, objectives, and success criteria. Support cross-functional teams in translating business needs into functional and technical specifications. Contribute to the creation of business cases, process flows, and user stories. Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing Required technical and professional expertise Basic understanding of business analysis principles and methodologies. Strong communication and interpersonal skills. Ability to work well in a team and adapt to changing priorities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA). Familiarity with Agile methodologies and Scrum framework. Knowledge of software development life cycle (SDLC). Experience in data analysis and reporting. Passion for continuous learning and professional development. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Regular Edinburgh International Business Other Job ID:5955 Update 2025-07-01 Job Description Who we are We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for We are seeking a Quality & Knowledge Operations Manager for our EMEA Contact Centre who is passionate about driving excellence in customer service. The ideal candidate will be a strategic leader with a proven track record in quality assurance within complex, multi-market environments. You will excel in building and scaling quality frameworks, translating insights into impactful actions, and have a passion for a culture of continuous improvement. With exceptional communication skills, you will effectively influence senior stakeholders and align diverse teams around a shared vision for quality. Your ability to lead through change, manage evolving service models, and drive the adoption of new processes will be crucial. We are looking for someone who is customer-centric, detail-oriented, and capable of seeing the bigger picture, with strong coaching skills to enhance team performance. If you are ready to champion our quality strategy and inspire a high-impact team culture, we want to hear from you! What you will get in return Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave 3 additional days leave for parents/guardians Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Performance based bonuses Extensive learning opportunities and resources to further your career Annual travel points which can be redeemed at towards your next adventure Enhanced family policies (maternity/paternity/adoption) Life and health insurance Birthday cake on your birthday Free on-site gym Frequent employee engagement events Refer a friend bonus scheme Alongside our excellent benefits package we are committed to investing in your learning and development to support you building a career at Working hours - The operational office hours are 37.5 hours, Monday through Sunday, with one unpaid hour for lunch with rotational shift patterns ranging from 7am to 11pm. At this time the working hours for our leaders are; Monday to Friday between 8am - 5pm Location- Our contemporary workspace is based at Lochrin Square in Fountainbridge, Edinburgh. Quality & Knowledge Operations Manager - EMEA Contact Centre What you'll be doing Championing an operation of around 30 personnel across Quality & Knowledge departments, with around 5 direct reports Leading & developing a team of Quality and Knowledge leaders , providing strategic direction and coaching to Quality Supervisors and the Knowledge Analyst Supervisor to drive a culture of customer focus, high performance, learning, and continuous improvement; facilitate learning and growth opportunitiesfor your direct reports, and their teams Owning and evolving the quality strategy for customer interactions across the EMEA region, ensuring every customer touchpoint reflects our values and service excellence. Major focuses on simplification, standardization and control of local quality & knowledge processes and workflows Designing and implementing quality frameworks , control systems that can scale with business growth and adapt to changing customer needs Translating customer insights and quality data into strategic value-lead actions , identifying trends, root causes, and systemic improvements that enhance customer satisfaction, products and procedures Partnering with cross-functional leaders in Operations, Training, Product, and QA by building and growing a network of global collaborative relationships to embed quality at every stage of the customer journey to align quality objectives with broader business goals Oversee ing calibration and appeals g overnance and ensure a consistent, fair, and objective evaluation process across all markets, channels, and customer service teams Influencing operational strategy and organizational culture with compelling, data-driven insights and reporting, helping senior leaders make informed decisions that elevate the customer experience and deliver a gold standard in customer service Acting as a voice of the customer within the organization, championing continuous service innovation and ensuring alignment with regulatory requirements, brand promise, and customer expectations Driving capability uplift across the function by conducting skills audits, leading workshops, building quality training programs, and developing tools that empower front-line teams and quality evaluators alike Fostering a high-trust, high-impact team culture , ensuring your team is motivated, aligned, and growing in their ability to influence performance across the operation Engaging as part of the wider team of Operations Managers and senior leaders for general and ad-hoc onsite and international business needs, coverage, project & resourcing support or other initiatives, proactively promoting and living our brand and business values with local and global members What you'll need Proven experience in a senior Quality Assurance or Quality Manager role within a complex, multi-market contact centre environment Strong track record in building and scaling quality frameworks , tools, and governance structures that drive measurable service improvements Deep understanding of quality performance metrics, analytical tools , and how to turn insight into action at both the team and strategic level Exceptional communication and stakeholder management skills , with the confidence to influence at senior levels and align diverse teams around a quality vision Expertise in leading through change , managing teams through evolving service models, and driving adoption of new processes and standards Proficiency in QA and CRM tools, with a strong command of data analysis, reporting platforms , and Microsoft Office suite, especially excel, big data query, dataset building/maintenance A passion for customer-centric leadership , with a sharp eye for operational detail and an ability to see the bigger picture Strong coaching capability to drive accountability and individual performance management Valid passport and availability for occasional international travel as needed/requested. Nice to have Experience in the Travel & Tourism industry or other fast-paced, service-driven sectors Formal qualifications in Quality Management (e.g., ISO, COPC) Certifications in Lean Six Sigma, Kaizen, or Project Management methodologies Experience working with AI tools or integratingAI into Quality m anagement processes Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Be Aware of Recruitment Fraud Please be vigilant as we have noticed fraudulent entities posing as Group or our associates, contacting applicants with fake job offers. Remember, official communications will always come from our verified email addresses, and we never conduct interviews solely via text or instant messaging apps. We do not charge any fees throughout the hiring process. If you receive any dubious communications, report them immediately to . Click the link to learn more about What makes Group a leading global travel service provider? Find out more job opportunities at
Jul 28, 2025
Full time
Regular Edinburgh International Business Other Job ID:5955 Update 2025-07-01 Job Description Who we are We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Who we are looking for We are seeking a Quality & Knowledge Operations Manager for our EMEA Contact Centre who is passionate about driving excellence in customer service. The ideal candidate will be a strategic leader with a proven track record in quality assurance within complex, multi-market environments. You will excel in building and scaling quality frameworks, translating insights into impactful actions, and have a passion for a culture of continuous improvement. With exceptional communication skills, you will effectively influence senior stakeholders and align diverse teams around a shared vision for quality. Your ability to lead through change, manage evolving service models, and drive the adoption of new processes will be crucial. We are looking for someone who is customer-centric, detail-oriented, and capable of seeing the bigger picture, with strong coaching skills to enhance team performance. If you are ready to champion our quality strategy and inspire a high-impact team culture, we want to hear from you! What you will get in return Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave 3 additional days leave for parents/guardians Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Performance based bonuses Extensive learning opportunities and resources to further your career Annual travel points which can be redeemed at towards your next adventure Enhanced family policies (maternity/paternity/adoption) Life and health insurance Birthday cake on your birthday Free on-site gym Frequent employee engagement events Refer a friend bonus scheme Alongside our excellent benefits package we are committed to investing in your learning and development to support you building a career at Working hours - The operational office hours are 37.5 hours, Monday through Sunday, with one unpaid hour for lunch with rotational shift patterns ranging from 7am to 11pm. At this time the working hours for our leaders are; Monday to Friday between 8am - 5pm Location- Our contemporary workspace is based at Lochrin Square in Fountainbridge, Edinburgh. Quality & Knowledge Operations Manager - EMEA Contact Centre What you'll be doing Championing an operation of around 30 personnel across Quality & Knowledge departments, with around 5 direct reports Leading & developing a team of Quality and Knowledge leaders , providing strategic direction and coaching to Quality Supervisors and the Knowledge Analyst Supervisor to drive a culture of customer focus, high performance, learning, and continuous improvement; facilitate learning and growth opportunitiesfor your direct reports, and their teams Owning and evolving the quality strategy for customer interactions across the EMEA region, ensuring every customer touchpoint reflects our values and service excellence. Major focuses on simplification, standardization and control of local quality & knowledge processes and workflows Designing and implementing quality frameworks , control systems that can scale with business growth and adapt to changing customer needs Translating customer insights and quality data into strategic value-lead actions , identifying trends, root causes, and systemic improvements that enhance customer satisfaction, products and procedures Partnering with cross-functional leaders in Operations, Training, Product, and QA by building and growing a network of global collaborative relationships to embed quality at every stage of the customer journey to align quality objectives with broader business goals Oversee ing calibration and appeals g overnance and ensure a consistent, fair, and objective evaluation process across all markets, channels, and customer service teams Influencing operational strategy and organizational culture with compelling, data-driven insights and reporting, helping senior leaders make informed decisions that elevate the customer experience and deliver a gold standard in customer service Acting as a voice of the customer within the organization, championing continuous service innovation and ensuring alignment with regulatory requirements, brand promise, and customer expectations Driving capability uplift across the function by conducting skills audits, leading workshops, building quality training programs, and developing tools that empower front-line teams and quality evaluators alike Fostering a high-trust, high-impact team culture , ensuring your team is motivated, aligned, and growing in their ability to influence performance across the operation Engaging as part of the wider team of Operations Managers and senior leaders for general and ad-hoc onsite and international business needs, coverage, project & resourcing support or other initiatives, proactively promoting and living our brand and business values with local and global members What you'll need Proven experience in a senior Quality Assurance or Quality Manager role within a complex, multi-market contact centre environment Strong track record in building and scaling quality frameworks , tools, and governance structures that drive measurable service improvements Deep understanding of quality performance metrics, analytical tools , and how to turn insight into action at both the team and strategic level Exceptional communication and stakeholder management skills , with the confidence to influence at senior levels and align diverse teams around a quality vision Expertise in leading through change , managing teams through evolving service models, and driving adoption of new processes and standards Proficiency in QA and CRM tools, with a strong command of data analysis, reporting platforms , and Microsoft Office suite, especially excel, big data query, dataset building/maintenance A passion for customer-centric leadership , with a sharp eye for operational detail and an ability to see the bigger picture Strong coaching capability to drive accountability and individual performance management Valid passport and availability for occasional international travel as needed/requested. Nice to have Experience in the Travel & Tourism industry or other fast-paced, service-driven sectors Formal qualifications in Quality Management (e.g., ISO, COPC) Certifications in Lean Six Sigma, Kaizen, or Project Management methodologies Experience working with AI tools or integratingAI into Quality m anagement processes Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports personal growth and career development. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by taking the first steps in to your career with us! Be Aware of Recruitment Fraud Please be vigilant as we have noticed fraudulent entities posing as Group or our associates, contacting applicants with fake job offers. Remember, official communications will always come from our verified email addresses, and we never conduct interviews solely via text or instant messaging apps. We do not charge any fees throughout the hiring process. If you receive any dubious communications, report them immediately to . Click the link to learn more about What makes Group a leading global travel service provider? Find out more job opportunities at
Are you passionate about protecting people online and shaping products that prevent harm? Do you bring experience from trust and safety, law enforcement, defence, or national security, and want to apply that knowledge to real-world online challenges? Resolver brings 20+ years of online risk expertise, combining human intelligence, OSINT, and proprietary technology to surface the threats others miss. Trusted by leading platforms, and engaged with industry experts and regulators, we understand that actionable intelligence is key to creating safe online spaces. We also know that providing platforms with a clear narrative of risk and the impact of trust and safety policy actions is vital in securing the trust of the public and regulators. We are looking for a Senior Product Manager to join our Trust & Safety division. A division dedicated to delivering intelligence to protect users, prevent abuse, and ensure online spaces remain safe, secure, and resilient. This is a unique opportunity to lead the development of products that enable intelligence operations to power trust and safety interventions at scale. About the Role In this role, you will be responsible for defining and delivering products that enable online safety intelligence and moderation services. You will work closely with our external partners and internal teams: analysts, engineering, data science, and legal - to build solutions that detect, assess, and mitigate online threats. While strong product leadership and decision-making are essential, we are particularly interested in candidates who bring deep domain expertise from fields such as: Online Trust & Safety Law enforcement or policing (online safety, intelligence, cybercrime units) National security or threat intelligence Anti-financial crime Public sector roles with experience in intelligence-led decision-making Responsibilities Define and lead the execution of a product roadmap that aligns with the company's mission and business objectives, working closely with our customers, the Head of T&S, Director of Product, Head of Intelligence and other leadership team members to align product priorities with business goals. Partner with customers, and operational teams to understand our customers' needs and translate them into product features and enhancements. Inspire and align teams to deliver high-impact, mission-critical products. You will act as a key link between delivery and operational teams, translating business needs into clear requirements, reducing ambiguity and providing clear communication to the business on the product delivery approach. Advocate for good practice in professional standards, product management, customer-centric design, and agile development, with a positive, outcome focussed attitude. Balance technical constraints, operational needs, and ethical considerations in product decisions Stay informed about industry trends, emerging technologies, and regulatory developments to inform product decisions. Contribute to cross-functional response efforts in crisis or and incident scenarios About You You will have experience working in intelligence-led or threat-informed environments such as online safety, anti-financial crime, or within government, policing, or defence Comfortable navigating ambiguity and working in fast-evolving risk environments, and can drive progress through this ever evolving landscape of online risk by communicating and modelling a clear sense of purpose, resilience, positivity and commitment to those you work with. Strong professional skills of communication, mission and delivery focus, organisation, problem solving, prioritisation and empathy. Excellent stakeholder management skills, with the ability to work across technical and non-technical teams Understand the principles of effective product management (clarity, prioritisation, roadmapping, user-centric design) and project delivery. You bring sound judgment, discretion, and a strong ethical compass, underpinned by a commitment to delivering value and making a positive difference to our society. Desirable Experience Previous experience working in a trust & safety, security, or fraud prevention product role or management consultancy in these fields Understanding of data privacy, regulation, and legal frameworks in online safety Knowledge of threat intelligence platforms, risk scoring, or signal-based detection systems Benefits: Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes: Market competitive pay rates based your skills and experience Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads 33 days holiday including Bank Holidays Critical Illness insurance Life Insurance Cover Healthcare Cash Plan / Healthcare, dental and vision plan An attractive pension / 401k retirement plan scheme Cycle to Work Scheme Employee perks schemes offering discounts, rewards, giveaways and more Mental health wellbeing portal and access to an in-house clinical psychologist Flexible working opportunities Statement: 'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post. Resolver, a Kroll business is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
Jul 28, 2025
Full time
Are you passionate about protecting people online and shaping products that prevent harm? Do you bring experience from trust and safety, law enforcement, defence, or national security, and want to apply that knowledge to real-world online challenges? Resolver brings 20+ years of online risk expertise, combining human intelligence, OSINT, and proprietary technology to surface the threats others miss. Trusted by leading platforms, and engaged with industry experts and regulators, we understand that actionable intelligence is key to creating safe online spaces. We also know that providing platforms with a clear narrative of risk and the impact of trust and safety policy actions is vital in securing the trust of the public and regulators. We are looking for a Senior Product Manager to join our Trust & Safety division. A division dedicated to delivering intelligence to protect users, prevent abuse, and ensure online spaces remain safe, secure, and resilient. This is a unique opportunity to lead the development of products that enable intelligence operations to power trust and safety interventions at scale. About the Role In this role, you will be responsible for defining and delivering products that enable online safety intelligence and moderation services. You will work closely with our external partners and internal teams: analysts, engineering, data science, and legal - to build solutions that detect, assess, and mitigate online threats. While strong product leadership and decision-making are essential, we are particularly interested in candidates who bring deep domain expertise from fields such as: Online Trust & Safety Law enforcement or policing (online safety, intelligence, cybercrime units) National security or threat intelligence Anti-financial crime Public sector roles with experience in intelligence-led decision-making Responsibilities Define and lead the execution of a product roadmap that aligns with the company's mission and business objectives, working closely with our customers, the Head of T&S, Director of Product, Head of Intelligence and other leadership team members to align product priorities with business goals. Partner with customers, and operational teams to understand our customers' needs and translate them into product features and enhancements. Inspire and align teams to deliver high-impact, mission-critical products. You will act as a key link between delivery and operational teams, translating business needs into clear requirements, reducing ambiguity and providing clear communication to the business on the product delivery approach. Advocate for good practice in professional standards, product management, customer-centric design, and agile development, with a positive, outcome focussed attitude. Balance technical constraints, operational needs, and ethical considerations in product decisions Stay informed about industry trends, emerging technologies, and regulatory developments to inform product decisions. Contribute to cross-functional response efforts in crisis or and incident scenarios About You You will have experience working in intelligence-led or threat-informed environments such as online safety, anti-financial crime, or within government, policing, or defence Comfortable navigating ambiguity and working in fast-evolving risk environments, and can drive progress through this ever evolving landscape of online risk by communicating and modelling a clear sense of purpose, resilience, positivity and commitment to those you work with. Strong professional skills of communication, mission and delivery focus, organisation, problem solving, prioritisation and empathy. Excellent stakeholder management skills, with the ability to work across technical and non-technical teams Understand the principles of effective product management (clarity, prioritisation, roadmapping, user-centric design) and project delivery. You bring sound judgment, discretion, and a strong ethical compass, underpinned by a commitment to delivering value and making a positive difference to our society. Desirable Experience Previous experience working in a trust & safety, security, or fraud prevention product role or management consultancy in these fields Understanding of data privacy, regulation, and legal frameworks in online safety Knowledge of threat intelligence platforms, risk scoring, or signal-based detection systems Benefits: Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes: Market competitive pay rates based your skills and experience Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads 33 days holiday including Bank Holidays Critical Illness insurance Life Insurance Cover Healthcare Cash Plan / Healthcare, dental and vision plan An attractive pension / 401k retirement plan scheme Cycle to Work Scheme Employee perks schemes offering discounts, rewards, giveaways and more Mental health wellbeing portal and access to an in-house clinical psychologist Flexible working opportunities Statement: 'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post. Resolver, a Kroll business is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
Job Title: Manager, Product Development Overview: Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard Foundry builds next-generation offerings that accelerate the future of commerce. We believe that the future of our business depends on our ability to define and differentiate innovation that drive value for our customers. Through our innovation portfolios, we partner with the product teams to create, incubate and scale new products and services. Within Foundry, the Manager, Product Development will be supporting the execution of new to market product development - including the identification, execution, and in-market delivery of new products and solutions. The responsibilities will include execution of near-term opportunities that drive significant in year revenue and strategic differentiation for Mastercard. The role: • Contribute to the development of product concepts and prototypes, independently owning and delivering key workstreams. • Collaborate with Product, Engineering, and CX&D teams to validate concepts and conduct market testing, taking full ownership of critical deliverables. • Lead or support the creation of business cases and strategic planning for individual product initiatives. • Drive ideation for new-to-market products and solutions through workshop facilitation and the creation of compelling collateral. • Develop and deliver high-quality collateral to support internal decision-making and stakeholder alignment. • Facilitate cross-functional engagement and ensure timely follow-through on all resulting actions. • Provide prioritized product requirements in partnership with CXD, Product, and data engineering teams. • Act as a liaison between business units and technical teams, ensuring clarity and alignment throughout the project lifecycle. • Navigate a matrixed organization to influence stakeholders and drive outcomes within tight timelines. • Establish a network within the organization; build internal and external networks All About You • 4-5 years relevant work experience. • Natural problem solver: analytical, curious, and fact-driven approach to product development. • Collaborative team player: proven track record in collaborating with multiple cross-functional (both internal and external) teams across multiple locations; facilitating challenging conversations and managing ambiguity. • Exceptional analytical, verbal, and written communication skills. • Extensive experience in product development, including rapid opportunity assessment, concept creation, business model innovation, and global in-market testing. • Strong background in translating stakeholder needs into functional specifications, user stories and process flows. • Strategic thinker with strong technical acumen and hands-on experience collaborating with technical teams. • Ability to manage priorities and delegate tasks effectively in a fast-paced environment. Preferred Skills • Experience in payments innovation, delivering differentiated, new-to-market value propositions. • Prior experience as a business analyst role, or similar, working in agile environments. • Background in martech or adtech environments a plus.
Jul 28, 2025
Full time
Job Title: Manager, Product Development Overview: Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard Foundry builds next-generation offerings that accelerate the future of commerce. We believe that the future of our business depends on our ability to define and differentiate innovation that drive value for our customers. Through our innovation portfolios, we partner with the product teams to create, incubate and scale new products and services. Within Foundry, the Manager, Product Development will be supporting the execution of new to market product development - including the identification, execution, and in-market delivery of new products and solutions. The responsibilities will include execution of near-term opportunities that drive significant in year revenue and strategic differentiation for Mastercard. The role: • Contribute to the development of product concepts and prototypes, independently owning and delivering key workstreams. • Collaborate with Product, Engineering, and CX&D teams to validate concepts and conduct market testing, taking full ownership of critical deliverables. • Lead or support the creation of business cases and strategic planning for individual product initiatives. • Drive ideation for new-to-market products and solutions through workshop facilitation and the creation of compelling collateral. • Develop and deliver high-quality collateral to support internal decision-making and stakeholder alignment. • Facilitate cross-functional engagement and ensure timely follow-through on all resulting actions. • Provide prioritized product requirements in partnership with CXD, Product, and data engineering teams. • Act as a liaison between business units and technical teams, ensuring clarity and alignment throughout the project lifecycle. • Navigate a matrixed organization to influence stakeholders and drive outcomes within tight timelines. • Establish a network within the organization; build internal and external networks All About You • 4-5 years relevant work experience. • Natural problem solver: analytical, curious, and fact-driven approach to product development. • Collaborative team player: proven track record in collaborating with multiple cross-functional (both internal and external) teams across multiple locations; facilitating challenging conversations and managing ambiguity. • Exceptional analytical, verbal, and written communication skills. • Extensive experience in product development, including rapid opportunity assessment, concept creation, business model innovation, and global in-market testing. • Strong background in translating stakeholder needs into functional specifications, user stories and process flows. • Strategic thinker with strong technical acumen and hands-on experience collaborating with technical teams. • Ability to manage priorities and delegate tasks effectively in a fast-paced environment. Preferred Skills • Experience in payments innovation, delivering differentiated, new-to-market value propositions. • Prior experience as a business analyst role, or similar, working in agile environments. • Background in martech or adtech environments a plus.
Senior Security Engineer Cambridge (Flexible working arrangements available) £70k-£80k If you've ever been the one who spotted the anomaly before it became an incident, or the engineer who built the tool that turned days of investigation into minutes-you'll feel right at home here. This is a senior role for someone who wants to move beyond responding to alerts and instead shape how security detection, automation, and response are built from the ground up. You'll have real influence over architecture, tooling, and strategy while working alongside experienced engineers in an organisation that actually listens to its security team. What's in it for you from day one? Private medical and dental coverage Enhanced family leave with zero waiting period Flexible working hours and a hybrid environment Buy and sell holiday options on top of 25 days leave plus bank holidays 6% employer pension contributions Mental health and counselling support Annual performance bonus A progressive, supportive security team where your ideas are welcomed and actioned Your role in a nutshell You'll be the person designing how threats are detected, how alerts are enriched, and how teams respond. This more than a monitoring role, it's an engineering role with a focus on proactive defence. You'll automate workflows, fine-tune detections, investigate incidents, and make sure that when something does go wrong, it's contained quickly and effectively. What you'll be responsible for Designing and maintaining scalable detection logic across cloud and on-prem environments Developing automation that reduces response time and removes repetitive analyst work Writing scripts and tooling that help collect, correlate, and enrich event data Performing deep investigations when incidents occur and making sure we don't see the same issue twice Continuously improving processes, playbooks, and tooling based on real-world lessons Collaborating with internal engineering teams and external providers to enhance security coverage and visibility Sharing knowledge across the team and helping level-up how we operate as a security function What we're looking for Significant experience (roughly 7 to 10 years) in security operations, detection engineering, or incident response Deep understanding of attacker techniques, detection methodologies, and response frameworks like MITRE ATT&CK Comfortable working in cloud-native environments (especially AWS) with a focus on building or integrating security tooling Hands-on experience with SIEMs and log pipelines Experience working within a Software/Technical organisation What makes this different? You won't be buried under alerts or stuck fighting fires. This is a space where detection is strategic, automation is encouraged, and your voice will genuinely shape how things are done. You'll be given the time, tools, and trust to build security solutions that scale. Sound like your kind of environment? Contact Andy Clarke at The One Group for more information! All discussions will be treated confidentially.
Jul 28, 2025
Full time
Senior Security Engineer Cambridge (Flexible working arrangements available) £70k-£80k If you've ever been the one who spotted the anomaly before it became an incident, or the engineer who built the tool that turned days of investigation into minutes-you'll feel right at home here. This is a senior role for someone who wants to move beyond responding to alerts and instead shape how security detection, automation, and response are built from the ground up. You'll have real influence over architecture, tooling, and strategy while working alongside experienced engineers in an organisation that actually listens to its security team. What's in it for you from day one? Private medical and dental coverage Enhanced family leave with zero waiting period Flexible working hours and a hybrid environment Buy and sell holiday options on top of 25 days leave plus bank holidays 6% employer pension contributions Mental health and counselling support Annual performance bonus A progressive, supportive security team where your ideas are welcomed and actioned Your role in a nutshell You'll be the person designing how threats are detected, how alerts are enriched, and how teams respond. This more than a monitoring role, it's an engineering role with a focus on proactive defence. You'll automate workflows, fine-tune detections, investigate incidents, and make sure that when something does go wrong, it's contained quickly and effectively. What you'll be responsible for Designing and maintaining scalable detection logic across cloud and on-prem environments Developing automation that reduces response time and removes repetitive analyst work Writing scripts and tooling that help collect, correlate, and enrich event data Performing deep investigations when incidents occur and making sure we don't see the same issue twice Continuously improving processes, playbooks, and tooling based on real-world lessons Collaborating with internal engineering teams and external providers to enhance security coverage and visibility Sharing knowledge across the team and helping level-up how we operate as a security function What we're looking for Significant experience (roughly 7 to 10 years) in security operations, detection engineering, or incident response Deep understanding of attacker techniques, detection methodologies, and response frameworks like MITRE ATT&CK Comfortable working in cloud-native environments (especially AWS) with a focus on building or integrating security tooling Hands-on experience with SIEMs and log pipelines Experience working within a Software/Technical organisation What makes this different? You won't be buried under alerts or stuck fighting fires. This is a space where detection is strategic, automation is encouraged, and your voice will genuinely shape how things are done. You'll be given the time, tools, and trust to build security solutions that scale. Sound like your kind of environment? Contact Andy Clarke at The One Group for more information! All discussions will be treated confidentially.
TL;DR Kharon is seeking a full-time, London or Madrid-based Data Engineer . Occasional in office attendance is required for this role. RESPONSIBILITIES: Own it end-to-end. Design, develop, deploy, monitor, and fix the data services and pipelines you build. Robust data pipelines. Orchestrate workflows that ingest, transform, and serve large volumes of multilingual, multi-format open-source data. Model data for humans & machines. Draft schemas across SQL, NoSQL, graph, and search systems so analysts and algorithms can both fly. Innovate. Evaluate and integrate LLM and other AI based solutions to improve data extraction and analysis across Kharon's products. Partner with the doers. Sit with product managers, data scientists, investigators, and sanctions experts - translate fuzzy problems into clean, testable code. QUALIFICATIONS: Bachelor's degree in Computer Science, Statistics, Engineering, or a related field. 2+ years of professional experience in software or data engineering. Ability to work standard European time-zone hours and legal authorisation to work in your country of residence. Strong experience with Python's data ecosystem (e.g., Pandas, NumPy) and deep expertise in SQL for building robust data extraction, transformation, and analysis pipelines. Hands-on experience with big data processing frameworks such as Apache Spark, Databricks, or Snowflake, with a focus on scalability and performance optimization Familiarity with graph databases (e.g., Neo4j, Memgraph) or search platforms (e.g., Elasticsearch, OpenSearch) to support complex data relationships and querying needs Solid understanding of cloud infrastructure, particularly AWS, with practical experience using Docker, Kubernetes, and implementing CI/CD pipelines for data workflows Proficient in designing, developing, and maintaining RESTful APIs for data services using Python frameworks such as FastAPI, Flask, or Django. Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce. What does that mean? Great question. Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today's leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled. When you look at any major global crisis event, we're providing intelligence that's at the heart of those circumstances. We connect the dots in a way that's meaningful. Now, we're experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for an Engineering Manager to join us as we work to shape the way businesses perceive and navigate global risks. Reporting to the Data Engineering Manager , the Data Engineer will support and enhance the reliability of our research and analysis platform, which leverages open-source intelligence, data mining, network analysis, and machine learning to generate unparalleled insights on networks engaged in illicit financial activity. Key focus areas include system architecture, code quality, automation, and observability. To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we're growing at a rate that makes us unstoppable. If you're looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don't take ourselves seriously but we're serious about the work we do and there is absolutely no slowing us down. To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We're nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect: Fully sponsored private insurance Pension plan with 3% employer contribution Paid holiday leave Please navigate to our website and apply. If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply, please contact
Jul 28, 2025
Full time
TL;DR Kharon is seeking a full-time, London or Madrid-based Data Engineer . Occasional in office attendance is required for this role. RESPONSIBILITIES: Own it end-to-end. Design, develop, deploy, monitor, and fix the data services and pipelines you build. Robust data pipelines. Orchestrate workflows that ingest, transform, and serve large volumes of multilingual, multi-format open-source data. Model data for humans & machines. Draft schemas across SQL, NoSQL, graph, and search systems so analysts and algorithms can both fly. Innovate. Evaluate and integrate LLM and other AI based solutions to improve data extraction and analysis across Kharon's products. Partner with the doers. Sit with product managers, data scientists, investigators, and sanctions experts - translate fuzzy problems into clean, testable code. QUALIFICATIONS: Bachelor's degree in Computer Science, Statistics, Engineering, or a related field. 2+ years of professional experience in software or data engineering. Ability to work standard European time-zone hours and legal authorisation to work in your country of residence. Strong experience with Python's data ecosystem (e.g., Pandas, NumPy) and deep expertise in SQL for building robust data extraction, transformation, and analysis pipelines. Hands-on experience with big data processing frameworks such as Apache Spark, Databricks, or Snowflake, with a focus on scalability and performance optimization Familiarity with graph databases (e.g., Neo4j, Memgraph) or search platforms (e.g., Elasticsearch, OpenSearch) to support complex data relationships and querying needs Solid understanding of cloud infrastructure, particularly AWS, with practical experience using Docker, Kubernetes, and implementing CI/CD pipelines for data workflows Proficient in designing, developing, and maintaining RESTful APIs for data services using Python frameworks such as FastAPI, Flask, or Django. Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce. What does that mean? Great question. Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today's leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled. When you look at any major global crisis event, we're providing intelligence that's at the heart of those circumstances. We connect the dots in a way that's meaningful. Now, we're experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for an Engineering Manager to join us as we work to shape the way businesses perceive and navigate global risks. Reporting to the Data Engineering Manager , the Data Engineer will support and enhance the reliability of our research and analysis platform, which leverages open-source intelligence, data mining, network analysis, and machine learning to generate unparalleled insights on networks engaged in illicit financial activity. Key focus areas include system architecture, code quality, automation, and observability. To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we're growing at a rate that makes us unstoppable. If you're looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don't take ourselves seriously but we're serious about the work we do and there is absolutely no slowing us down. To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We're nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect: Fully sponsored private insurance Pension plan with 3% employer contribution Paid holiday leave Please navigate to our website and apply. If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply, please contact
Data Engineer I, Profitability Insights Manager PRISM (Profitability Insights Manager) vision is to be the source of truth for AWS profitability and provide Finance and the business with insights that help to guide investment decisions and optimize profitability. PRISM generated profit and loss statements across multiple intersections like customer, contract, partner, service and sales. As a data engineer in PRISM you will be responsible for integrating with finance data from upwards of 15+ systems at scale. We run complex allocation logic for our customers to provide a profitability view. We also compare the modelling with actuals and provide insights through AI. The team provides ample opportunity to innovate and solve ambiguous problems at scale Key job responsibilities 1. Deliver features in the data pipelines to meet customer needs on profitability 2. Generate actionable insights from the data so that Finance customers can do differentiated work 3. Scale the data pipeline for the ever increasing data volume 4. Ability to learn and leverage the latest data analytical tools 5. Work on the end to end experience from sourcing the data, defining the data model/architecture, implementing a reporting layer and generating analytics and insights A day in the life 1. Collaborate with stakeholders across customer finance, sales finance, service finance, deal modelling teams 2. Constantly strive to improve the efficiency of the data pipeline. e.g. Reduce the time taken to load data, ability to define the data model that simplifies visualization, adhere to data governance frameworks About the team PRISM (Profitability Insights Manager) is the profit and loss (P&L) statement solution for AWS. The web-based interface currently enables AWS Finance users to quickly generate customer and sales P&Ls. In the future, users will also be able to generate P&Ls across product and infrastructure region dimensions, delivering a detailed historical P&L for any customer, territory, or product intersection. PRISM is important because it provides AWS Finance with visibility into the financial performance of all customers, whether they're on public or private pricing. Private pricing means offering financial incentives to specific customers, and has become an important selling level for AWS. A granular, period-over-period P&L gives analysts and leaders the data they need to drive insights that impact the business. BASIC QUALIFICATIONS - 1+ years of data engineering experience - Experience with data modeling, warehousing and building ETL pipelines - Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala) - Experience with one or more scripting language (e.g., Python, KornShell) PREFERRED QUALIFICATIONS - Experience with big data technologies such as: Hadoop, Hive, Spark, EMR - Experience with any ETL tool like, Informatica, ODI, SSIS, BODI, Datastage, etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Data Engineer I, Profitability Insights Manager PRISM (Profitability Insights Manager) vision is to be the source of truth for AWS profitability and provide Finance and the business with insights that help to guide investment decisions and optimize profitability. PRISM generated profit and loss statements across multiple intersections like customer, contract, partner, service and sales. As a data engineer in PRISM you will be responsible for integrating with finance data from upwards of 15+ systems at scale. We run complex allocation logic for our customers to provide a profitability view. We also compare the modelling with actuals and provide insights through AI. The team provides ample opportunity to innovate and solve ambiguous problems at scale Key job responsibilities 1. Deliver features in the data pipelines to meet customer needs on profitability 2. Generate actionable insights from the data so that Finance customers can do differentiated work 3. Scale the data pipeline for the ever increasing data volume 4. Ability to learn and leverage the latest data analytical tools 5. Work on the end to end experience from sourcing the data, defining the data model/architecture, implementing a reporting layer and generating analytics and insights A day in the life 1. Collaborate with stakeholders across customer finance, sales finance, service finance, deal modelling teams 2. Constantly strive to improve the efficiency of the data pipeline. e.g. Reduce the time taken to load data, ability to define the data model that simplifies visualization, adhere to data governance frameworks About the team PRISM (Profitability Insights Manager) is the profit and loss (P&L) statement solution for AWS. The web-based interface currently enables AWS Finance users to quickly generate customer and sales P&Ls. In the future, users will also be able to generate P&Ls across product and infrastructure region dimensions, delivering a detailed historical P&L for any customer, territory, or product intersection. PRISM is important because it provides AWS Finance with visibility into the financial performance of all customers, whether they're on public or private pricing. Private pricing means offering financial incentives to specific customers, and has become an important selling level for AWS. A granular, period-over-period P&L gives analysts and leaders the data they need to drive insights that impact the business. BASIC QUALIFICATIONS - 1+ years of data engineering experience - Experience with data modeling, warehousing and building ETL pipelines - Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala) - Experience with one or more scripting language (e.g., Python, KornShell) PREFERRED QUALIFICATIONS - Experience with big data technologies such as: Hadoop, Hive, Spark, EMR - Experience with any ETL tool like, Informatica, ODI, SSIS, BODI, Datastage, etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Do you want to be part of the team that ensures Amazon keeps its Customer Experience promise across millions of customers worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding "YES", read on! The Retail Business Services team is seeking people with passion of solving complex business problem through analytical platform. - You eye to uncover trends to go beyond the obvious, identify the "whys" - You are comfortable dealing with ambiguity, asking questions and taking up challenges - You deal with multiple teams; understand newer areas of business with ease - You are comfortable owning multiple projects and driving them to closure - You are technically sound in finding and wrangling data you need to bring out the insight - You are comfortable presenting and reporting them effectively to Leaders of Amazon! This person will own the production and delivery of a suite of standard reports, tools regularly used by the organization to make key business decisions. This will involve: Key job responsibilities 1. Develops and implements new tools to support the business 2. Creating, supporting and continuously improving reports and metrics that support the business operations 3. Converting data into digestible business intelligence and actionable information using tools like Quicksight/Tableau 4. Shaping and delivering key metrics, reports, and indicators by which our business will assess its performance 5. Diving deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages 6. Working directly with business teams to utilize metrics and analysis to determine improvement opportunities BASIC QUALIFICATIONS - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - 3+ years of business analyst, data analyst or similar role experience PREFERRED QUALIFICATIONS - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
Do you want to be part of the team that ensures Amazon keeps its Customer Experience promise across millions of customers worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding "YES", read on! The Retail Business Services team is seeking people with passion of solving complex business problem through analytical platform. - You eye to uncover trends to go beyond the obvious, identify the "whys" - You are comfortable dealing with ambiguity, asking questions and taking up challenges - You deal with multiple teams; understand newer areas of business with ease - You are comfortable owning multiple projects and driving them to closure - You are technically sound in finding and wrangling data you need to bring out the insight - You are comfortable presenting and reporting them effectively to Leaders of Amazon! This person will own the production and delivery of a suite of standard reports, tools regularly used by the organization to make key business decisions. This will involve: Key job responsibilities 1. Develops and implements new tools to support the business 2. Creating, supporting and continuously improving reports and metrics that support the business operations 3. Converting data into digestible business intelligence and actionable information using tools like Quicksight/Tableau 4. Shaping and delivering key metrics, reports, and indicators by which our business will assess its performance 5. Diving deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages 6. Working directly with business teams to utilize metrics and analysis to determine improvement opportunities BASIC QUALIFICATIONS - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - 3+ years of business analyst, data analyst or similar role experience PREFERRED QUALIFICATIONS - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
At we strive to be Earth's most customer-centric company. To support this vision, we need talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate for this role: Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format Will be passionate about finding root causes, trends, and patterns and how they impact business. Will draw inferences and conclusions, create dashboards and visualizations of processed data Will have good business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately . Will be very comfortable juggling competing priorities and handling ambiguity . Will thrive in an agile and fast-paced environment on highly visible projects and initiatives A day in the life As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its compliance team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. BASIC QUALIFICATIONS - 3+ years of business analyst, data analyst or similar role experience - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL - Experience making business recommendations and influencing stakeholders PREFERRED QUALIFICATIONS - Experience using large datasets - Basic to Intermediate Python knowledge is a plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 28, 2025
Full time
At we strive to be Earth's most customer-centric company. To support this vision, we need talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate for this role: Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format Will be passionate about finding root causes, trends, and patterns and how they impact business. Will draw inferences and conclusions, create dashboards and visualizations of processed data Will have good business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately . Will be very comfortable juggling competing priorities and handling ambiguity . Will thrive in an agile and fast-paced environment on highly visible projects and initiatives A day in the life As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its compliance team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. BASIC QUALIFICATIONS - 3+ years of business analyst, data analyst or similar role experience - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL - Experience making business recommendations and influencing stakeholders PREFERRED QUALIFICATIONS - Experience using large datasets - Basic to Intermediate Python knowledge is a plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Select how often (in days) to receive an alert: Department: FINANCE & OPERATIONS City: London Location: GB INTRODUCTION JOB PURPOSE As the manager you be responsible for delivering data analytics to support the Internal Audit plan, enhancing the effectiveness and impact of audit work. This role operates under the supervision of the Internal Audit IT Senior Manager/Internal Audit Director, ensuring data-driven insights contribute to audit objectives, risk identification, operational efficiencies, and overall risk management. RESPONSIBILITIES Understand Burberry's key strategies and their impact on Internal Audit's work and overall plan. Collaborate with the Senior Internal Audit Manager to identify opportunities for leveraging data analytics in audits and programme assurance reviews. Define key datasets, testing approaches, and potential limitations. Extract and manipulate datasets from key systems (e.g., SAP) to support audit fieldwork and testing, ensuring clear documentation that can be easily followed by peers. Present findings and outcomes to team members and business stakeholders, highlighting business impact, significance of findings, and proposed recommendations. Partner with team leadership to continuously develop and enhance the data analytics capabilities within Internal Audit. Engage with key business stakeholders (e.g., Finance, IT, Retail) to integrate data analytics through dashboards and data visualisations. Assist the Senior Internal Audit Manager in conducting financial and operational audits, identifying key risks, and assessing the design and effectiveness of critical processes and controls. Build strong relationships with stakeholders to reinforce Internal Audit's role as a valued business partner. Contribute to ad hoc projects, investigations, and process improvement initiatives as directed by the Senior Internal Audit Manager/SVP Internal Audit & Risk. Stay up to date with developments in governance, risk management, controls, and auditing practices. PERSONAL PROFILE Required Financial Qualification (ACA, CIMA, ACCA) or Internal Audit Qualification (IIA, CIA). Experience in internal/external audit or a combined audit and finance role. Advanced proficiency in data analytics and visualization tools, with experience manipulating large datasets (e.g., SAP extracts) to draw meaningful insights and present findings to stakeholders. Ability to lead end-to-end audits with minimal supervision, ensuring effective execution and impact. Hands-on experience in building dashboards using Tableau, Power BI, or other data analysis tools to support audit and business decision-making. Strong communicator , adept at delivering complex messages and effectively influencing stakeholders across all levels. Collaborative team player , with a deep understanding of group dynamics and a cooperative approach to achieving shared objectives. Commitment to high-quality work , demonstrating self-motivation and a drive to add value through insightful analysis and recommendations. Excellent verbal and written communication skills , ensuring clarity and professionalism in all interactions. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Internal Audit, Data Management, Data Analyst, Risk Management, ERP, Finance, Data, Technology
Jul 28, 2025
Full time
Select how often (in days) to receive an alert: Department: FINANCE & OPERATIONS City: London Location: GB INTRODUCTION JOB PURPOSE As the manager you be responsible for delivering data analytics to support the Internal Audit plan, enhancing the effectiveness and impact of audit work. This role operates under the supervision of the Internal Audit IT Senior Manager/Internal Audit Director, ensuring data-driven insights contribute to audit objectives, risk identification, operational efficiencies, and overall risk management. RESPONSIBILITIES Understand Burberry's key strategies and their impact on Internal Audit's work and overall plan. Collaborate with the Senior Internal Audit Manager to identify opportunities for leveraging data analytics in audits and programme assurance reviews. Define key datasets, testing approaches, and potential limitations. Extract and manipulate datasets from key systems (e.g., SAP) to support audit fieldwork and testing, ensuring clear documentation that can be easily followed by peers. Present findings and outcomes to team members and business stakeholders, highlighting business impact, significance of findings, and proposed recommendations. Partner with team leadership to continuously develop and enhance the data analytics capabilities within Internal Audit. Engage with key business stakeholders (e.g., Finance, IT, Retail) to integrate data analytics through dashboards and data visualisations. Assist the Senior Internal Audit Manager in conducting financial and operational audits, identifying key risks, and assessing the design and effectiveness of critical processes and controls. Build strong relationships with stakeholders to reinforce Internal Audit's role as a valued business partner. Contribute to ad hoc projects, investigations, and process improvement initiatives as directed by the Senior Internal Audit Manager/SVP Internal Audit & Risk. Stay up to date with developments in governance, risk management, controls, and auditing practices. PERSONAL PROFILE Required Financial Qualification (ACA, CIMA, ACCA) or Internal Audit Qualification (IIA, CIA). Experience in internal/external audit or a combined audit and finance role. Advanced proficiency in data analytics and visualization tools, with experience manipulating large datasets (e.g., SAP extracts) to draw meaningful insights and present findings to stakeholders. Ability to lead end-to-end audits with minimal supervision, ensuring effective execution and impact. Hands-on experience in building dashboards using Tableau, Power BI, or other data analysis tools to support audit and business decision-making. Strong communicator , adept at delivering complex messages and effectively influencing stakeholders across all levels. Collaborative team player , with a deep understanding of group dynamics and a cooperative approach to achieving shared objectives. Commitment to high-quality work , demonstrating self-motivation and a drive to add value through insightful analysis and recommendations. Excellent verbal and written communication skills , ensuring clarity and professionalism in all interactions. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Internal Audit, Data Management, Data Analyst, Risk Management, ERP, Finance, Data, Technology
At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential service so our customers, communities and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. The Asset, Operations & Capital Delivery (AO&CD) Portfolio Management Office (PMO) is designed as a 'hub and spoke' delivery model. This model enables the 'Hub' PMO to provide critical delivery and enabling PMO services and the 'Spoke' PMOs in Asset Management & Engineering (AM&E), Capital Delivery (CD) and Renewals & Logistics (R&L) to drive standardised delivery across the AO&CD Project Lifecycle and enable the AMP8 Strategic Sponsor delivery model. We are recruiting for a number of new roles within the PMO office - if you have the skills and the passion for any of the below roles, then please press the apply button! Cost Controller - Baseline Management - Provide key support in cost control and reporting across programmes, helping maintain cost integrity, enable data-driven decisions, and uphold baseline change control for AMP8. Cost Controller - Controls - Assist in driving cost performance reporting and analysis for the five-year business plan, providing actionable insights from complex data while ensuring data quality to support informed decision-making. Document Management Analyst - Oversee the flow and integrity of documentation and communications for AM&E performance reporting, while supporting programme planning and ensuring alignment across both briefed and unbriefed capital works. Governance and Assurance Analyst - Supporting the portfolio of strategic capital programmes and projects through governance and assurance initiatives, focusing on strategic programmes & sub-programmes across Water and Waste Portfolios. Planning and Scheduling Analyst - Support the planning and scheduling framework within the AM&E Directorate, ensuring schedule integrity and enabling performance monitoring through structured reporting and data-driven assurance. Reporting and Insights Analyst - Deliver performance reporting and data insights to support capital programme delivery and five-year planning, ensuring data integrity and enabling informed, strategic decision-making. Risk Management Analyst - Support risk management across AM&E delivery by maintaining risk registers, conducting analysis, and ensuring compliance with PMO standards as part of the Hub and Spoke model. Scope and Integration Analyst - Baseline Management - Support the successful delivery of change initiatives across our organisation, you'll play a key role in understanding change impacts, engaging stakeholders, and ensuring the smooth adoption of new systems, processes, and ways of working. Scope and Integration Analyst - Controls - Maintain scope structures and support change control and integration activities to ensure effective baseline management across the AM&E portfolio. What you should bring to these roles: Proven track record managing large-scale capital programmes exceeding multimillion-pound budgets Strong stakeholder management with ability to communicate complex issues and information to all levels of stakeholder with clarity Experience operating within highly regulated industries Strong attention to detail Proven ability to adapt and contribute within rapidly evolving business environments Adept at navigating ambiguity and shifting priorities Flexible and willing to learn What's in it for you? Competitive salaries depending on role and experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Annual Bonus Scheme (performance related) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jul 28, 2025
Full time
At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential service so our customers, communities and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. The Asset, Operations & Capital Delivery (AO&CD) Portfolio Management Office (PMO) is designed as a 'hub and spoke' delivery model. This model enables the 'Hub' PMO to provide critical delivery and enabling PMO services and the 'Spoke' PMOs in Asset Management & Engineering (AM&E), Capital Delivery (CD) and Renewals & Logistics (R&L) to drive standardised delivery across the AO&CD Project Lifecycle and enable the AMP8 Strategic Sponsor delivery model. We are recruiting for a number of new roles within the PMO office - if you have the skills and the passion for any of the below roles, then please press the apply button! Cost Controller - Baseline Management - Provide key support in cost control and reporting across programmes, helping maintain cost integrity, enable data-driven decisions, and uphold baseline change control for AMP8. Cost Controller - Controls - Assist in driving cost performance reporting and analysis for the five-year business plan, providing actionable insights from complex data while ensuring data quality to support informed decision-making. Document Management Analyst - Oversee the flow and integrity of documentation and communications for AM&E performance reporting, while supporting programme planning and ensuring alignment across both briefed and unbriefed capital works. Governance and Assurance Analyst - Supporting the portfolio of strategic capital programmes and projects through governance and assurance initiatives, focusing on strategic programmes & sub-programmes across Water and Waste Portfolios. Planning and Scheduling Analyst - Support the planning and scheduling framework within the AM&E Directorate, ensuring schedule integrity and enabling performance monitoring through structured reporting and data-driven assurance. Reporting and Insights Analyst - Deliver performance reporting and data insights to support capital programme delivery and five-year planning, ensuring data integrity and enabling informed, strategic decision-making. Risk Management Analyst - Support risk management across AM&E delivery by maintaining risk registers, conducting analysis, and ensuring compliance with PMO standards as part of the Hub and Spoke model. Scope and Integration Analyst - Baseline Management - Support the successful delivery of change initiatives across our organisation, you'll play a key role in understanding change impacts, engaging stakeholders, and ensuring the smooth adoption of new systems, processes, and ways of working. Scope and Integration Analyst - Controls - Maintain scope structures and support change control and integration activities to ensure effective baseline management across the AM&E portfolio. What you should bring to these roles: Proven track record managing large-scale capital programmes exceeding multimillion-pound budgets Strong stakeholder management with ability to communicate complex issues and information to all levels of stakeholder with clarity Experience operating within highly regulated industries Strong attention to detail Proven ability to adapt and contribute within rapidly evolving business environments Adept at navigating ambiguity and shifting priorities Flexible and willing to learn What's in it for you? Competitive salaries depending on role and experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Annual Bonus Scheme (performance related) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Salesforce Delivery Manager CRM Transformation Programme - Salesforce implementation 2 days a week in Southampton Umbrella contract, 6 months with extensions Are you an experienced Delivery Manager with a proven track record in end-to-end Salesforce implementations? We're looking for a skilled and dynamic professional to lead a critical CRM workstream as part of a major Enterprise data transformation programme. As the Salesforce Delivery Manager, you will be responsible for overseeing the successful execution and timely delivery of a large-scale CRM transformation, with a specific focus on Salesforce migration (Sales, Service, Loyalty, and Data Cloud). This role will see you working closely with both technical and business stakeholders to align delivery objectives with wider organisational goals. You will lead cross-functional teams, monitor progress, manage resources, identify and mitigate risks, and ensure effective communication throughout the lifecycle of the project, all while ensuring high-quality deliverables that meet specified requirements and expectations. Key Responsibilities: Own and manage the delivery of Salesforce CRM workstreams (Sales, Service, Loyalty, Data Cloud) Coordinate project plans, timelines, resources, and budgets using both Agile and Waterfall methodologies Collaborate with technical teams, business analysts, and executive stakeholders to ensure alignment on project goals and deliverables Track delivery milestones, manage risk registers, and resolve delivery blockers proactively Provide leadership in stakeholder engagement, reporting, and expectation management Ensure robust governance and transparency across all delivery stages Requirements: Proven experience in delivering complex CRM transformations, particularly involving migration to Salesforce 5+ years' experience in CRM and data programme delivery within Agile and Waterfall environments Strong project and programme management skills, including risk and resource management If you are someone who thrives in fast-paced environments, can balance competing priorities, and lead delivery teams with confidence, this role would be ideal for you. Salesforce delivery experience is a must have for this requirement.
Jul 28, 2025
Contractor
Salesforce Delivery Manager CRM Transformation Programme - Salesforce implementation 2 days a week in Southampton Umbrella contract, 6 months with extensions Are you an experienced Delivery Manager with a proven track record in end-to-end Salesforce implementations? We're looking for a skilled and dynamic professional to lead a critical CRM workstream as part of a major Enterprise data transformation programme. As the Salesforce Delivery Manager, you will be responsible for overseeing the successful execution and timely delivery of a large-scale CRM transformation, with a specific focus on Salesforce migration (Sales, Service, Loyalty, and Data Cloud). This role will see you working closely with both technical and business stakeholders to align delivery objectives with wider organisational goals. You will lead cross-functional teams, monitor progress, manage resources, identify and mitigate risks, and ensure effective communication throughout the lifecycle of the project, all while ensuring high-quality deliverables that meet specified requirements and expectations. Key Responsibilities: Own and manage the delivery of Salesforce CRM workstreams (Sales, Service, Loyalty, Data Cloud) Coordinate project plans, timelines, resources, and budgets using both Agile and Waterfall methodologies Collaborate with technical teams, business analysts, and executive stakeholders to ensure alignment on project goals and deliverables Track delivery milestones, manage risk registers, and resolve delivery blockers proactively Provide leadership in stakeholder engagement, reporting, and expectation management Ensure robust governance and transparency across all delivery stages Requirements: Proven experience in delivering complex CRM transformations, particularly involving migration to Salesforce 5+ years' experience in CRM and data programme delivery within Agile and Waterfall environments Strong project and programme management skills, including risk and resource management If you are someone who thrives in fast-paced environments, can balance competing priorities, and lead delivery teams with confidence, this role would be ideal for you. Salesforce delivery experience is a must have for this requirement.
Job Title: Business Analyst (Change Coordinator) Location: Surrey - Hybrid Salary: 50,000 - 75,000 depending on experience Hours: Monday to Friday - 9:00 am - 5:30 pm Job Type: Permanent or Contract - Full-time Benefits: Company pension Private Medical Cover Income Protection Death in Service/Life Cover Cycle to Work Scheme Holiday Purchase/Sale About the position of Business Analyst: We're working with an established specialist lender entering an exciting phase of growth, with new products launching and transformation initiatives underway across the group. This is a pivotal moment to join a collaborative, forward-thinking organisation where change is constant and opportunities are abundant. We're looking for a driven and adaptable Project Manager, Business Analyst, or Business Change Specialist with experience in originations, servicing platforms, or implementation. Responsibilities for the role of Business Analyst: Plan, manage, and monitor the delivery of all major product, technology, and operational change initiatives across the group Lead agile delivery processes as Scrum Master, ensuring structured and consistent cadence Translate product requirements into functional specifications and detailed process documentation Create and maintain high-quality documentation to support internal teams and external stakeholders during change initiatives Collaborate effectively with stakeholders across Product, Sales, Finance, Operations, and Technology Translate complex business needs into clear, actionable deliverables Proactively identify and address project risks, issues, and blockers that may impact timelines, costs, or quality Experience and skills required for the role of Business Analyst: Experience delivering change in fintech or financial services Background in business analysis, project management, or change Comfortable working in agile teams; Scrum Master or similar certification preferred Exposure to originations, servicing platforms, or banking/near-bank systems Strong communicator, confident working across tech and business teams Familiar with tools like Jira and Confluence Bonus: experience with cloud, data, or AI technologies Open to early-career professionals with relevant experience and a proactive, growth-focused mindset For more information regarding the role of Business Analyst please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days. SS7202
Jul 28, 2025
Full time
Job Title: Business Analyst (Change Coordinator) Location: Surrey - Hybrid Salary: 50,000 - 75,000 depending on experience Hours: Monday to Friday - 9:00 am - 5:30 pm Job Type: Permanent or Contract - Full-time Benefits: Company pension Private Medical Cover Income Protection Death in Service/Life Cover Cycle to Work Scheme Holiday Purchase/Sale About the position of Business Analyst: We're working with an established specialist lender entering an exciting phase of growth, with new products launching and transformation initiatives underway across the group. This is a pivotal moment to join a collaborative, forward-thinking organisation where change is constant and opportunities are abundant. We're looking for a driven and adaptable Project Manager, Business Analyst, or Business Change Specialist with experience in originations, servicing platforms, or implementation. Responsibilities for the role of Business Analyst: Plan, manage, and monitor the delivery of all major product, technology, and operational change initiatives across the group Lead agile delivery processes as Scrum Master, ensuring structured and consistent cadence Translate product requirements into functional specifications and detailed process documentation Create and maintain high-quality documentation to support internal teams and external stakeholders during change initiatives Collaborate effectively with stakeholders across Product, Sales, Finance, Operations, and Technology Translate complex business needs into clear, actionable deliverables Proactively identify and address project risks, issues, and blockers that may impact timelines, costs, or quality Experience and skills required for the role of Business Analyst: Experience delivering change in fintech or financial services Background in business analysis, project management, or change Comfortable working in agile teams; Scrum Master or similar certification preferred Exposure to originations, servicing platforms, or banking/near-bank systems Strong communicator, confident working across tech and business teams Familiar with tools like Jira and Confluence Bonus: experience with cloud, data, or AI technologies Open to early-career professionals with relevant experience and a proactive, growth-focused mindset For more information regarding the role of Business Analyst please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days. SS7202
Business Information Risk Analyst page is loaded Business Information Risk Analyst Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R18274 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Business Information Risk Analyst's (BIRA) role is responsible for supporting the Chief Information Security Office (CISO) service to BDO's business streams to effectively manage information security risk. This role will play a key part in ensuring the effectiveness of BDO's information security risk management framework, procedures, and information security controls. The BIRA role is a focal point for effective engagement between business streams and the CISO team. This role will be a trusted adviser to business stakeholders and provide broad knowledge of the firm's security strategies, policies, standards, processes, and road maps to enable streams to understand and meet information security requirements. The BIRA will take responsibility for assessing information security risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the BIRA will ensure appropriate visibility and governance committees are informed. This role reports to a Business Information Risk Officer (BIRO). In this busy and rewarding role your principal accountabilities will be: Utilising BDO's information security risk management tools, procedures and control framework to ensure an accurate risk & control posture is understood and managed for each business stream. Maintain the Risk Register and monitor it to ensure that actions are completed by the agreed target dates by engaging regularly with stakeholders Support the business streams to identify, and maintain registers of information assets including infrastructure, systems, software, devices and data. Build and maintain effective relationships with the risk owners, risk managers and other stream stakeholders. Develop collateral and appropriate materials to support engagement with business stakeholders, to explain key information security concepts and build awareness of information security risk and BDO's control framework. Proactively identify and support risk owners and managers to manage and regularly review IS risks and issues for streams. Support the business to assess criticality of assets and services. Ensure that BDO policy and contractual obligations, and in turn compliance, is understood for each business stream. Identify and communicate metrics and reporting requirements to stakeholders that demonstrate security controls are effective and support creation of corrective action plans to manage improvement or change where necessary. Creation and maintenance of a "security toolkit" with templates of key processes and controls, communicated in language that is relevant and understandable to all audiences. Assist with providing targeted security awareness, education, and risk briefings. Support the delivery of supplier security and client security due diligence activities. Assist with maintenance of the knowledge base of common information security questions and responses to ensure responses to the business are timely and accurate You'll be someone with: Knowledge & experience Knowledge and experience of information security risk management frameworks and procedures Experience of formal risk identification, assessment, and quantification methods Knowledge of stakeholder engagement and management to achieve defined outcomes Highly self-motivated with keen attention to detail. The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Ability to work with others effectively, with 3rd parties, internal teams, promoting knowledge sharing within and across teams. A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10. Have or be working towards relevant industry certification such as CISSP, CISM, CRISC or similar. Good understanding of governance and decision making in complex organisations Knowledge and experience of continuous improvement processes and approaches Experience of documenting, developing and improving information security processes and procedures Personal characteristics Strong team player able to collaborate effectively with colleagues and management while exhibiting initiative and independence Good analytical skills with a proactive approach to problem solving Good presentational & information sharing skills Demonstrated ability to prioritise and manage competing work assignments in a time sensitive environment on own initiative and in consultation with people management Keen to learn and develop existing information security skills and take ownership of own learning and development with support from the wider team and the firm You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients . click apply for full job details
Jul 28, 2025
Full time
Business Information Risk Analyst page is loaded Business Information Risk Analyst Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R18274 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Business Information Risk Analyst's (BIRA) role is responsible for supporting the Chief Information Security Office (CISO) service to BDO's business streams to effectively manage information security risk. This role will play a key part in ensuring the effectiveness of BDO's information security risk management framework, procedures, and information security controls. The BIRA role is a focal point for effective engagement between business streams and the CISO team. This role will be a trusted adviser to business stakeholders and provide broad knowledge of the firm's security strategies, policies, standards, processes, and road maps to enable streams to understand and meet information security requirements. The BIRA will take responsibility for assessing information security risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the BIRA will ensure appropriate visibility and governance committees are informed. This role reports to a Business Information Risk Officer (BIRO). In this busy and rewarding role your principal accountabilities will be: Utilising BDO's information security risk management tools, procedures and control framework to ensure an accurate risk & control posture is understood and managed for each business stream. Maintain the Risk Register and monitor it to ensure that actions are completed by the agreed target dates by engaging regularly with stakeholders Support the business streams to identify, and maintain registers of information assets including infrastructure, systems, software, devices and data. Build and maintain effective relationships with the risk owners, risk managers and other stream stakeholders. Develop collateral and appropriate materials to support engagement with business stakeholders, to explain key information security concepts and build awareness of information security risk and BDO's control framework. Proactively identify and support risk owners and managers to manage and regularly review IS risks and issues for streams. Support the business to assess criticality of assets and services. Ensure that BDO policy and contractual obligations, and in turn compliance, is understood for each business stream. Identify and communicate metrics and reporting requirements to stakeholders that demonstrate security controls are effective and support creation of corrective action plans to manage improvement or change where necessary. Creation and maintenance of a "security toolkit" with templates of key processes and controls, communicated in language that is relevant and understandable to all audiences. Assist with providing targeted security awareness, education, and risk briefings. Support the delivery of supplier security and client security due diligence activities. Assist with maintenance of the knowledge base of common information security questions and responses to ensure responses to the business are timely and accurate You'll be someone with: Knowledge & experience Knowledge and experience of information security risk management frameworks and procedures Experience of formal risk identification, assessment, and quantification methods Knowledge of stakeholder engagement and management to achieve defined outcomes Highly self-motivated with keen attention to detail. The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Ability to work with others effectively, with 3rd parties, internal teams, promoting knowledge sharing within and across teams. A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10. Have or be working towards relevant industry certification such as CISSP, CISM, CRISC or similar. Good understanding of governance and decision making in complex organisations Knowledge and experience of continuous improvement processes and approaches Experience of documenting, developing and improving information security processes and procedures Personal characteristics Strong team player able to collaborate effectively with colleagues and management while exhibiting initiative and independence Good analytical skills with a proactive approach to problem solving Good presentational & information sharing skills Demonstrated ability to prioritise and manage competing work assignments in a time sensitive environment on own initiative and in consultation with people management Keen to learn and develop existing information security skills and take ownership of own learning and development with support from the wider team and the firm You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients . click apply for full job details
