111 jobs found

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Job Title: Team Manager - Property Management Location: Becket House Worthing Brand : Leaders Salary : £35,000 plus a further £2,000 in commission Hours : Monday-Friday 9am-5.30pm About Leaders: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. At LRG we are not just managing properties, we are building long-term relationships based on Passion, Bravery, Integrity, and Respect, these being our core operational values. Our team is driven to deliver outstanding service to both landlords and tenants, and we're looking for someone who shares these values to join us as a Team Leader, within our Sussex based property Management Hub . Job Summary and key responsibilities: Reporting to the Head of Centre, Leaders are seeking a Team Leader of Property Manager to join our dedicated and dynamic team based in Becket House Worthing . To be successful within this position, you will be a current Senior PM looking to step up, or a current Team Leader in property management or lettings, with experience in leading a team. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the centres portfolios. K ey Responsibilities: Passion Lead engaging and purposeful morning meetings that energise the team and align everyone with daily objectives. Identify opportunities to enhance the level of service for both internal and external customers, taking ownership of improvements that contribute to a better experience for all. Actively support training and development opportunities to build a passionate, knowledgeable team. Bravery Provide confident guidance and support with the implementation of new legislation, helping the team navigate change with clarity and assurance. Investigate customer complaints with courage and objectivity, proposing and delivering appropriate, thoughtful resolutions. Collaborate on group projects and strategic initiatives with the Regional Property Management Director, embracing innovation and change to drive positive outcomes. Challenge underperformance through honest, constructive conversations, always with the goal of improvement and support. Respect Offer consistent mentoring and coaching to team members, respecting individual growth journeys and empowering professional development. Ensure open communication around workloads and staff morale, encouraging a culture where everyone feels heard and supported. Conduct interviews in a fair and inclusive manner, respecting the strengths and potential of each candidate. Proactively ensure departmental coverage during vacancies, holidays and days off, valuing the well-being and balance of the entire team. Integrity Monitor key processes (e.g., Gas Daily, overdue workflows, properties checking out), ensuring they are followed correctly and ethically, with follow-up conversations where necessary. Support audits of property management departments, promoting transparency and high standards across the board. Uphold and share property management best practices consistently, ensuring compliance and service excellence. Enforce strategic objectives honestly and consistently, aligning team actions with the company's wider mission and values. About You Minimum 3+ years in a property management role Proven ability to independently manage multiple landlords and high-value portfolios Excellent communicator with a confident, empathetic, and respectful approach Deep knowledge of lettings legislation and compliance including HMO's Organised, self-motivated, and calm under pressure ARLA/PropertyMark qualification preferred A natural problem-solver who brings bravery and initiative to every challenge Committed to acting with integrity in every aspect of the role Full UK Driving License What we can offer you: Competitive salary with performance-based bonuses Salary Sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service Excellent Parental leave and newly introduced Fertility policy Staff discounts A company culture built on respect, mutual support, and shared success Ongoing training and professional development opportunities Autonomy and trust to take real ownership of your portfolio The opportunity to be part of a forward-thinking team passionate about raising standards in property management To Apply: Please send your CV and a cover letter telling us how you embody our values of passion, bravery, integrity, and respect-and why you're the right person to lead our landlords' property journey with excellence. LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG d oes not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in London. Working alongside one of our most prestigious clients in their head office, you as the Facilities Manager will have responsibility for the management of an FM team, vendors, Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable

Customer Service Manager - Nights page is loaded Customer Service Manager - Nights Apply locations Canvas Birch, London, UK time type Full time posted on Posted 30+ Days Ago job requisition id R ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY A great opportunity to become part of the team launching our brand-new student housing in Wembley as Night shift Customer Service Manager. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in customer service; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of customer service, security and health and safety. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Leads overnight shifts. Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs) Supervises the routines of the onsite security teams including overseeing surveillance and regular patrols, identification and resolution of safety hazards or risks and handling of complaints (including noise and prohibited substance use) where required Inducts new security team members in the required company policies and procedures. Ensures all relevant Company policies and procedures are actioned effectively for example; guest procedures and out of hours check-in and check-out Responds to booking enquiries and undertakes sales conversations with potential new customers or ensures handover enables next day follow up to ensure full occupancy of the community Supports the smooth running of social events and activities, encouraging engagement and assisting the team in the retention of residents. Prepares and delivers timely communication between day and night teams ensuring all resident issues are handed over effectively Provides a decisive and effective response to customer complaints requiring action in a timely manner, assisting in and resolving customer disputes and escalating where necessary and with appropriate support and guidance Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning around the grounds and inside buildings, including litter picks and spills General administration duties Minor maintenance issues - and the effective reporting of all tenant faults if unable to deal with the fault there and then. Investigating maintenance problems and finding solutions where possible, to include: Managing basic lock and key issues e.g. reprogramming and resetting keys o Investigating basic heating and radiator problems o Investigating power supply problems at a basic level Fixing leaks through isolating water supply This job description is not exhaustive; roles are expected to evolve and change over time as the business grows and develops, within reason of the original remit. Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls Responsible for your own health and safety and that of all colleagues Reporting in the handover/security handover book all issues encountered during the night Handles any issues or incidents with the appropriate level of involvement from the emergency services and ensuring that all procedures are followed Maintains the incident log, ensuring the Community Manager is informed of all incidents, and reporting any trends and repeat behaviours when necessary Maintains positive community relationships e.g. neighbours, local communities, police community officers, Fire and Rescue Service and local authorities. Maintains an awareness of Health and Safety, Data Protection and compliance, and ensures adherence at all times. Conducts and logs room and communal area inspections as required Demonstrates a flexible approach to work and a willingness to undertake all reasonable duties as requested Role Scope The Canvas Wembley Arthur House community accommodates approximately 770 Key Relationships Community Managers and Community Teams. Regional Operations Managers Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects. Knowledge & Qualifications Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH Experience & Skills Essential Excellent customer service skills and significant experience in a similar accommodation/hospitality/leisure or reservations/membership environment Self-starter with the ability to self-motivate A strong team player but capable of working autonomously and taking ownership. Evidence of organization skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Welcome Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar About Us As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management . click apply for full job details