Job Title: Office Manager
Department: People & Operations
Reporting to: Operations Director
Role Summary
The Office Manager will play a key role in supporting the People & Operations team, ensuring the smooth running of day-to-day operations at Dazed Media HQ and helping to shape a positive, well-organised, and inspiring employee experience.
We're looking for someone who takes pride in the details - someone who genuinely cares about the environment they manage and is committed to keeping the space looking its best at all times. This is a highly dynamic role that requires a proactive mindset: while you'll be ready to respond to the unexpected, you'll also think ahead, identifying opportunities to improve office processes and operations.
You'll also collaborate with the team to plan and deliver internal events that energise office culture and foster connection across the business. A natural organiser with excellent logistical skills, you're the type who thrives on structure, enjoys problem-solving, and can confidently manage multiple priorities.
In addition to overseeing day-to-day office operations, the Office Manager will also provide coverage for the Executive Assistant to the CEO during periods of leave. As such, you'll be comfortable handling sensitive information, high-pressure situations, and competing demands with discretion and efficiency.
Duties, Responsibilities & Deliverables
- Act as the first point of contact for all Dazed Media visitors - greeting them warmly, connecting them with relevant team members, offering refreshments and WiFi access and ensuring a welcoming experience.
- Prepare meeting rooms ahead of client visits, training sessions, and internal workshops, ensuring all spaces are clean, functional, and presentable.
- Conduct regular morning, afternoon, and ad hoc checks of the office space, proactively maintaining its appearance and functionality to the highest standard.
- Manage the internal meeting room calendar, adapting schedules as needed based on room availability, confidentiality requirements or urgency.
- Oversee the smooth execution of magazine send-outs, maintaining the 'Master Send-Out' tracker and monitoring courier budgets to ensure cost efficiency.
- Manage relationships with courier providers and maintain company courier accounts, ensuring compliance with agreed terms and streamlining usage.
- Regularly update the internal intranet, coordinating with teams to ensure key documents and resources are accessible and up to date.
- Maintain the internal general travel and press trip tracker, liaising with the COO and Operations Director to highlight any potential issues.
- Handle planning and booking of internal travel for Fashion Weeks and new business trips, securing competitive rates for travel and accommodation.
- Proactively build a database of international hotel media rates and corporate discounts to optimise travel budgets.
- Provide executive support to the CEO by covering the Executive Assistant role during annual leave periods, including calendar and inbox management.
- Manage all office supplies - including stationery, fashion cupboard stock and equipment, ensuring appropriate levels are maintained and costs are assigned to the correct budget.
- Manage office equipment expenses through the internal banking system (Pleo), ensuring timely submission of all costs and correct usage of the platform.
- Coordinate with external contractors and cleaning staff to ensure all office areas remain clean, tidy, and well-maintained.
- Oversee internal and off-site storage, ensuring inventory is organised, documented and updated regularly. Managing our internal magazine archive and ensuring it is stored correctly.
- Help with ad-hoc projects for our CEO around busy periods - including booking and setting up meeting space and occasionally offering admin support.
- Serve as the liaison with building management for all office maintenance, repairs, or improvements.
- Support onboarding of new employees and interns by delivering engaging office tours and coordinating introductory meetings.
- Manage larger scale internal office projects such as refurbs, moves, seating rearrangements or changes to build or layout as and when they arise.
- Assist in planning and executing internal events that celebrate and enhance company culture - including birthdays, leaving drinks, awareness weeks, and more.
- Manage the internal culture budget for seasonal events (e.g. Summer Party, Christmas Party) and other community-building initiatives.
- Oversee the weekly employee food shop, managing the related budget and identifying opportunities for cost-effective choices.
- Support the People & Operations team with scheduling and logistics for internal initiatives such as the D&I Committee, Social Responsibility group, and Green Team.
- Pitch creative ideas and initiatives to the Operations Director for enhancing office culture and employee experience, always looking for new ways to improve how we work and connect.
Desired Skills, Experience & Interest
- A strong eye for design and detail - you take pride in creating a beautiful, organised, and inspiring workspace.
- Friendly, approachable, and people-focused - a natural connector who brings positive energy to the office.
- Confident working across Apple Mac, Google Workspace, and Microsoft Office tools.
- Excellent verbal and written communication skills; able to collaborate effectively across all levels of the business.
- Comfortable managing multiple projects in a fast-paced, ever-evolving environment.
- Highly organised with strong prioritisation skills and a proactive, solutions-focused mindset.
- Flexible, adaptable, and driven - you take initiative and stay calm under pressure.
- Passionate about Dazed Media and aligned with our creative vision and values.
- Genuinely interested in fostering internal culture and driving positive change in the workplace.
These duties and responsibilities are indicative and not exhaustive but serve to give a realistic overview of the role and requirements. The company reserves the right to change this role description in response to the changing needs of the business.
At Dazed Media, we promote a working environment in which diversity is recognised, valued and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect. We particularly welcome applicants from those who are significantly underrepresented in our sector.
If you require any reasonable adjustments to be made to the application or interview process, please don't hesitate to let us know via the message function.