Thank you for taking the time to visit our job board and your interest in a career with Validity! Customer Success Manager - French Speaking Uxbridge, Greater London, United Kingdom About the Role Validity is looking for a Customer Success Manager to join our team in London!The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and help them troubleshoot any email deliverability issues they are facing, by leveraging Validity's Everest and Certification solutions. The CSM is responsible for delivering ongoing proactive and reactive support to our Center of Excellence Community. The "Center of Excellence Community" refers to the customers part of our Center of Excellence team book of business, their requests are managed through a team of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solve customer issues, Proactively reaching out to customers with relevant content and periodic check-ins. The end goal is to provide additional value to our customers via our solutions, enable them to achieve their goals and nurture a long-term relationship. This is hybrid office-based position requiring work 3 days per week in the team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires to work closely with the other CSMs to manage the incoming customers enquiries, a great amount of communication with other teams, whilst maintaining high service standards and customer satisfaction. We are looking for someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of product adoption and customer retention. Position Duties and Responsibilities Responsible for fielding incoming customer requests and questions, via email, tickets, and calls and follow up on all actions agreed with the customer promptly Effectively manage customer inquiries that are outside of team scope, ensuring properly routed to the right team and issues are addressed in a timely manner, ultimately owning customer interaction and resolution. Proactively schedules quarterly check-ins with an assigned group of customers, conducting client meetings to communicate best practices, successes and data results. Proactive outreach at scale - help produce and execute a proactive communication plan to customers with "reasons to call" topics that represent specific trends, new/changing requirements, promote new features or address recurring challenges to ensure the outreach is meaningful and customers derive value. Proactive outreach relevance - works to understand how our products best support customers depending on their organizational structure, business model and email and data goals to provide quick and efficient guidance and recommendations to effectively use the Validity tools and solutions at scale. Understand and demo new product releases/features to customers and provide customers with metrics to showcase value over time Ensure stickiness by ensuring the product is used to its fullest capacity and new use cases are identified Work closely with Sales, Support, Marketing, Product, and Executive teams as the internal champion for customers This is hybrid office-based position requiring work 3 days per week (Tuesday, Wednesday, and Thursday) in the team's Uxbridge officelocation. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Language Skills: Fluency in EnglishandFrench. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience Email Deliverability experience would be a plus Previous knowledge or experience in CRM or SaaS is a plus About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, a nd GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice We've received your resume. Click here to update it. Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume Who referred you to this position? Enter their first and last name here. This is a hybrid office-based position; can you work 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's Uxbridge office (Hayes Town) location? Are you a current or former employee of Validity or its acquired companies (CRMfusion, BriteVerify, AppBuddy, ReturnPath, or 250ok)? Do you read and write English fluently? How soon would you be able to start with our company if you were chosen for the role? Please let us know what base salary would make sense for you at this point in your career. Do you read and write French fluently? Are you legally authorized to work in the UK?
Jul 25, 2025
Full time
Thank you for taking the time to visit our job board and your interest in a career with Validity! Customer Success Manager - French Speaking Uxbridge, Greater London, United Kingdom About the Role Validity is looking for a Customer Success Manager to join our team in London!The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and help them troubleshoot any email deliverability issues they are facing, by leveraging Validity's Everest and Certification solutions. The CSM is responsible for delivering ongoing proactive and reactive support to our Center of Excellence Community. The "Center of Excellence Community" refers to the customers part of our Center of Excellence team book of business, their requests are managed through a team of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solve customer issues, Proactively reaching out to customers with relevant content and periodic check-ins. The end goal is to provide additional value to our customers via our solutions, enable them to achieve their goals and nurture a long-term relationship. This is hybrid office-based position requiring work 3 days per week in the team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires to work closely with the other CSMs to manage the incoming customers enquiries, a great amount of communication with other teams, whilst maintaining high service standards and customer satisfaction. We are looking for someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of product adoption and customer retention. Position Duties and Responsibilities Responsible for fielding incoming customer requests and questions, via email, tickets, and calls and follow up on all actions agreed with the customer promptly Effectively manage customer inquiries that are outside of team scope, ensuring properly routed to the right team and issues are addressed in a timely manner, ultimately owning customer interaction and resolution. Proactively schedules quarterly check-ins with an assigned group of customers, conducting client meetings to communicate best practices, successes and data results. Proactive outreach at scale - help produce and execute a proactive communication plan to customers with "reasons to call" topics that represent specific trends, new/changing requirements, promote new features or address recurring challenges to ensure the outreach is meaningful and customers derive value. Proactive outreach relevance - works to understand how our products best support customers depending on their organizational structure, business model and email and data goals to provide quick and efficient guidance and recommendations to effectively use the Validity tools and solutions at scale. Understand and demo new product releases/features to customers and provide customers with metrics to showcase value over time Ensure stickiness by ensuring the product is used to its fullest capacity and new use cases are identified Work closely with Sales, Support, Marketing, Product, and Executive teams as the internal champion for customers This is hybrid office-based position requiring work 3 days per week (Tuesday, Wednesday, and Thursday) in the team's Uxbridge officelocation. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Language Skills: Fluency in EnglishandFrench. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience Email Deliverability experience would be a plus Previous knowledge or experience in CRM or SaaS is a plus About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, a nd GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice We've received your resume. Click here to update it. Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume Who referred you to this position? Enter their first and last name here. This is a hybrid office-based position; can you work 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's Uxbridge office (Hayes Town) location? Are you a current or former employee of Validity or its acquired companies (CRMfusion, BriteVerify, AppBuddy, ReturnPath, or 250ok)? Do you read and write English fluently? How soon would you be able to start with our company if you were chosen for the role? Please let us know what base salary would make sense for you at this point in your career. Do you read and write French fluently? Are you legally authorized to work in the UK?
IIBA (International Institute of Business Analysis)
With our leading client franchises, fortress balance sheet, technology and talent, JPMorgan Chase is well positioned as a firm to capture growth opportunities arising from digital disruption, new technologies and changing economic conditions. The International Consumer Business (ICB) is home to many of the firm's most innovative and cutting edge initiatives, including new products and services, acquisitions, investments, partnerships and collaborations. This is the business responsible for building Chase UK (the UKs newest bank), acquiring Nutmeg the digital wealth manager and investing in C6, a leading digital Brazilian Bank. Legal is at the heart of digital disruption and the new International Consumer Business (ICB). As a Strategic Growth and Digital Retail Payments Product Lawyer you will support the ICB across all areas of two exciting new international business initiatives. In this newly created role, you will provide primary legal support and advise senior stakeholders across all legal issues arising out of these strategic new business initiative and will be a key enabler of its success, helping to establish its foundations, including governance arrangements, negotiating a wide range of strategic transactions and driving progress forwards. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients. If you are an enthusiastic lawyer who would relish the opportunity of working with an innovative digital financial services solutions in a very business focused position within a supportive and collaborative team environment, this role is for you. Job responsibilities Develop products and advise clients with respect to wholly digital retail products, including all applicable consumer regulations Advise on regulatory matters, including regulatory engagement Advise business and stakeholders on legal risk in connection with the negotiation of commercial agreements Drafting all client documentation, including general terms and conditions, marketing materials, etc. Drafting correspondence to internal and external parties Contributing to the oversight of the contents and execution of documents, including communications with respect to complaints, disputes, litigation, etc. Liaising with outside counsel, source and coordinate legal advice across legal functions outside of the ICB Performing legal research on a variety of issues relating to retail matters across jurisdictions. Providing support to strategic investments and acquisitions from a technology / commercial contracts viewpoint Required qualifications, capabilities, and skills Qualified lawyer with at least 5 years PQE spent working in either in-house or in private practice handling a mixed variety of payments, commercial, technology and data related matters A demonstrated ability to work on complex legal issues and to function in a high volume / fast-paced environment with multiple and diverse responsibilities, managing a varied and changing caseload Experienced with digital retail products and retail regulatory knowledge Experience negotiating commercial contracts Cross-border experience, especially with respect to retail payments products, including familiarity with global regulatory issues relevant to the use of technology in financial services, including cloud, outsourcing and third-party risk management Team player who can collaborate with the Business and operations groups Familiarity with cybersecurity, technology controls, information security, data privacy and protection Excellent communication, negotiation, analytical and drafting skills, an organised approach with strong attention to detail and the ability to work independently on demanding legal issues and to tight deadlines Fluency in English Preferred qualifications, capabilities, and skills Familiarity with other retail laws and regulations, including CCA, CONC, GDPR, etc. Litigation experience About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.
Jul 25, 2025
Full time
With our leading client franchises, fortress balance sheet, technology and talent, JPMorgan Chase is well positioned as a firm to capture growth opportunities arising from digital disruption, new technologies and changing economic conditions. The International Consumer Business (ICB) is home to many of the firm's most innovative and cutting edge initiatives, including new products and services, acquisitions, investments, partnerships and collaborations. This is the business responsible for building Chase UK (the UKs newest bank), acquiring Nutmeg the digital wealth manager and investing in C6, a leading digital Brazilian Bank. Legal is at the heart of digital disruption and the new International Consumer Business (ICB). As a Strategic Growth and Digital Retail Payments Product Lawyer you will support the ICB across all areas of two exciting new international business initiatives. In this newly created role, you will provide primary legal support and advise senior stakeholders across all legal issues arising out of these strategic new business initiative and will be a key enabler of its success, helping to establish its foundations, including governance arrangements, negotiating a wide range of strategic transactions and driving progress forwards. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients. If you are an enthusiastic lawyer who would relish the opportunity of working with an innovative digital financial services solutions in a very business focused position within a supportive and collaborative team environment, this role is for you. Job responsibilities Develop products and advise clients with respect to wholly digital retail products, including all applicable consumer regulations Advise on regulatory matters, including regulatory engagement Advise business and stakeholders on legal risk in connection with the negotiation of commercial agreements Drafting all client documentation, including general terms and conditions, marketing materials, etc. Drafting correspondence to internal and external parties Contributing to the oversight of the contents and execution of documents, including communications with respect to complaints, disputes, litigation, etc. Liaising with outside counsel, source and coordinate legal advice across legal functions outside of the ICB Performing legal research on a variety of issues relating to retail matters across jurisdictions. Providing support to strategic investments and acquisitions from a technology / commercial contracts viewpoint Required qualifications, capabilities, and skills Qualified lawyer with at least 5 years PQE spent working in either in-house or in private practice handling a mixed variety of payments, commercial, technology and data related matters A demonstrated ability to work on complex legal issues and to function in a high volume / fast-paced environment with multiple and diverse responsibilities, managing a varied and changing caseload Experienced with digital retail products and retail regulatory knowledge Experience negotiating commercial contracts Cross-border experience, especially with respect to retail payments products, including familiarity with global regulatory issues relevant to the use of technology in financial services, including cloud, outsourcing and third-party risk management Team player who can collaborate with the Business and operations groups Familiarity with cybersecurity, technology controls, information security, data privacy and protection Excellent communication, negotiation, analytical and drafting skills, an organised approach with strong attention to detail and the ability to work independently on demanding legal issues and to tight deadlines Fluency in English Preferred qualifications, capabilities, and skills Familiarity with other retail laws and regulations, including CCA, CONC, GDPR, etc. Litigation experience About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.
Your role The Matter Optimisation (MO) function at Linklaters, works closely with the Firm's Practice Groups to design and deliver high quality legal solutions for clients. The function is structured according to 3 global practice divisions: Corporate, Finance and Litigation, Arbitration & Investigations and Centres of Excellence (CoE) to ensure seamless alignment with Practices, adoption of optimised ways of working, effective best practice, and sustainable growth to meet clients' evolving requirements. The function comprises of several capabilities: Paralegals, Support Lawyers, LegalTech, Legal Project Management, Translation and our contract lawyer platform Re:link, who work together to maximise the client experience, whilst generating profitable revenue for the Firm. The Matter Practices Review Manager role sits within the MO CoE, which is responsible for driving the design and adoption of best practice behaviours and optimised ways of working. The Matter Practices Review Manager is tasked with planning and executing the Firm's annual schedule of Matter Reviews on behalf of the Matter Practices Review Chair and Committee. The reviews serve as a quality assurance mechanism for reviewing best practices within the practice, leveraging insights from both practice and business teams, to evaluate ways of working to maintain quality, client service and financial performance. Using a range of datasets, metrics and interviews to delve into matter management and general practice behaviours, the reviews aim to identify best practice and mitigate potential risks. This is achieved by identifying areas for improvement or local best practices that can be acted on by the affected practice area and shared and incorporated into firmwide guidance. The Matter Practices Review Committee comprises a group of partners who are passionately invested in ensuring that we deliver a high quality, consistent service for clients across the firm. They meet regularly and are closely involved with the strategy and delivery of Matter Practices Reviews. The role will include but not be limited to: Developing the annual Matter Practices Review strategy and plan in partnership with the MPRC Chair and securing buy-in from the MPRC and ExCom. Building relationships across practice groups and business teams to ensure Matter Practice Review engagement and support. Gathering and analysing data and information on diverse areas of matter and practice management (e.g. financial performance, risk, people, technology and best practice adoption) to identify strengths and diagnose issues. Managing the execution of Matter Reviews and leading the cross functional review team, which may include providing training, briefing notes, and clear guidance. Collating findings and resolving complex problems to develop actionable recommendations for reporting to the MRC and practice group partners, as well as supporting the MRC in communicating both positive and constructive messages to practice groups. Collaborating with the practice and business teams to embed recommendations into practice business plans and facilitating a smooth handover to delivery teams. Monitoring the implementation of agreed recommendations to ensure completion and that strategically important improvements are incorporated into firmwide best practice. Developing a strategy and plan for scaling Matter Reviews globally, ensuring process standardisation (including a global scorecard for matter management best practices), and consulting with local practices and business teams to secure local support and align resource. Promoting awareness of the Matter Practices Review process, its achievements, and its impact. Your experience 2.1 degree (or equivalent) and more than five years' experience in practice management or a comparable role within a law firm or professional services environment. Experience with audit processes, or direct involvement in conducting audits within legal practices, would be advantageous. Highly motivated professional with a proactive and collaborative approach, and a proven track record of successfully driving change in dynamic, fast-paced environments with evolving requirements and shifting priorities. Excellent interpersonal, communication, and influencing skills, with the ability to build trust, engage, and collaborate effectively with stakeholders at all levels, fostering strong support and alignment for initiatives. Strong data analysis and interpretation skills, with proven experience in using a range of techniques and tools to gather and analyse data effectively. Capable of generating meaningful insights from both qualitative and quantitative business data across areas such as matter and practice financials, risk and compliance, people and wellbeing, and broader ways of working. An understanding of the key drivers of success for clients and the firm would be advantageous. Demonstrable experience of leading diverse, cross-functional teams, aligning efforts with broader business priorities to deliver complex initiatives on time and to the highest standards. Proven experience in driving improvements by applying complex problem-solving skills and sound judgement, including the ability to identify best practices, diagnose multifaceted issues, perform root cause analysis, and develop strategically aligned, actionable recommendations that enhance operational efficiency. Experience in strategic planning for global initiatives and driving change management efforts, that deliver global consistency and sustained adoption of change. A strong candidate will have a good understanding of the potential impact of developments in the delivery of legal services (including AI) and be able to horizon-spot emerging issues and opportunities that are relevant to practice groups. Linklaters Linklaters is a global law firm, with 31 offices in 21 countries worldwide. We are one of The Times' Top 50 Employers for Women, a Working Families top 30 employer, recognised by Stonewall as the leading employer for LGBTQ+ inclusion, and by the Social Mobility Employer Index as a top employer for advancing social mobility. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set. We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further. We also recognise that women and other under-represented groups, especially, may hesitate to apply if they feel they may not meet every requirement listed despite being excited by the role. If this sounds like you, we'd really encourage you to apply. What sets us apart At Linklaters We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business We belong to a firm that embodies its corporate social, environment, and governance responsibility commitments We celebrate diversity, equity, and inclusion so our people can bring themselves to work We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to We invest in custom-fit career paths for our people in line with their talents and aspirations We provide agile working solutions to meet the changing needs of our people and our business We are committed to people first relationships based on mutual trust, respect, and appreciation We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles or for business team roles ).
Jul 25, 2025
Full time
Your role The Matter Optimisation (MO) function at Linklaters, works closely with the Firm's Practice Groups to design and deliver high quality legal solutions for clients. The function is structured according to 3 global practice divisions: Corporate, Finance and Litigation, Arbitration & Investigations and Centres of Excellence (CoE) to ensure seamless alignment with Practices, adoption of optimised ways of working, effective best practice, and sustainable growth to meet clients' evolving requirements. The function comprises of several capabilities: Paralegals, Support Lawyers, LegalTech, Legal Project Management, Translation and our contract lawyer platform Re:link, who work together to maximise the client experience, whilst generating profitable revenue for the Firm. The Matter Practices Review Manager role sits within the MO CoE, which is responsible for driving the design and adoption of best practice behaviours and optimised ways of working. The Matter Practices Review Manager is tasked with planning and executing the Firm's annual schedule of Matter Reviews on behalf of the Matter Practices Review Chair and Committee. The reviews serve as a quality assurance mechanism for reviewing best practices within the practice, leveraging insights from both practice and business teams, to evaluate ways of working to maintain quality, client service and financial performance. Using a range of datasets, metrics and interviews to delve into matter management and general practice behaviours, the reviews aim to identify best practice and mitigate potential risks. This is achieved by identifying areas for improvement or local best practices that can be acted on by the affected practice area and shared and incorporated into firmwide guidance. The Matter Practices Review Committee comprises a group of partners who are passionately invested in ensuring that we deliver a high quality, consistent service for clients across the firm. They meet regularly and are closely involved with the strategy and delivery of Matter Practices Reviews. The role will include but not be limited to: Developing the annual Matter Practices Review strategy and plan in partnership with the MPRC Chair and securing buy-in from the MPRC and ExCom. Building relationships across practice groups and business teams to ensure Matter Practice Review engagement and support. Gathering and analysing data and information on diverse areas of matter and practice management (e.g. financial performance, risk, people, technology and best practice adoption) to identify strengths and diagnose issues. Managing the execution of Matter Reviews and leading the cross functional review team, which may include providing training, briefing notes, and clear guidance. Collating findings and resolving complex problems to develop actionable recommendations for reporting to the MRC and practice group partners, as well as supporting the MRC in communicating both positive and constructive messages to practice groups. Collaborating with the practice and business teams to embed recommendations into practice business plans and facilitating a smooth handover to delivery teams. Monitoring the implementation of agreed recommendations to ensure completion and that strategically important improvements are incorporated into firmwide best practice. Developing a strategy and plan for scaling Matter Reviews globally, ensuring process standardisation (including a global scorecard for matter management best practices), and consulting with local practices and business teams to secure local support and align resource. Promoting awareness of the Matter Practices Review process, its achievements, and its impact. Your experience 2.1 degree (or equivalent) and more than five years' experience in practice management or a comparable role within a law firm or professional services environment. Experience with audit processes, or direct involvement in conducting audits within legal practices, would be advantageous. Highly motivated professional with a proactive and collaborative approach, and a proven track record of successfully driving change in dynamic, fast-paced environments with evolving requirements and shifting priorities. Excellent interpersonal, communication, and influencing skills, with the ability to build trust, engage, and collaborate effectively with stakeholders at all levels, fostering strong support and alignment for initiatives. Strong data analysis and interpretation skills, with proven experience in using a range of techniques and tools to gather and analyse data effectively. Capable of generating meaningful insights from both qualitative and quantitative business data across areas such as matter and practice financials, risk and compliance, people and wellbeing, and broader ways of working. An understanding of the key drivers of success for clients and the firm would be advantageous. Demonstrable experience of leading diverse, cross-functional teams, aligning efforts with broader business priorities to deliver complex initiatives on time and to the highest standards. Proven experience in driving improvements by applying complex problem-solving skills and sound judgement, including the ability to identify best practices, diagnose multifaceted issues, perform root cause analysis, and develop strategically aligned, actionable recommendations that enhance operational efficiency. Experience in strategic planning for global initiatives and driving change management efforts, that deliver global consistency and sustained adoption of change. A strong candidate will have a good understanding of the potential impact of developments in the delivery of legal services (including AI) and be able to horizon-spot emerging issues and opportunities that are relevant to practice groups. Linklaters Linklaters is a global law firm, with 31 offices in 21 countries worldwide. We are one of The Times' Top 50 Employers for Women, a Working Families top 30 employer, recognised by Stonewall as the leading employer for LGBTQ+ inclusion, and by the Social Mobility Employer Index as a top employer for advancing social mobility. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set. We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further. We also recognise that women and other under-represented groups, especially, may hesitate to apply if they feel they may not meet every requirement listed despite being excited by the role. If this sounds like you, we'd really encourage you to apply. What sets us apart At Linklaters We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business We belong to a firm that embodies its corporate social, environment, and governance responsibility commitments We celebrate diversity, equity, and inclusion so our people can bring themselves to work We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to We invest in custom-fit career paths for our people in line with their talents and aspirations We provide agile working solutions to meet the changing needs of our people and our business We are committed to people first relationships based on mutual trust, respect, and appreciation We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles or for business team roles ).
About us We love pets - which is why we're on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We've helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing. Throughout our business you'll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us. Love every moment. Love ManyPets. About the opportunity After a challenging year of change and resizing, we need additional support in our People team to ensure that our initiatives land well within our teams - and so our leaders have the tools and techniques to focus on their teams' performance. Reporting to the VP People, your primary role will be to act as a People Business Partner in an HR generalist role supporting our Operations Teams. You'll be supporting our Operations including Claims and Customer Services, Vetbox and Pet Health Relationships and Business Services. The teams are around 220 people and we'll look to you to deliver people plans and solutions that empower our leaders to manage their teams effectively. You'll work closely with our VP of People, the other BP and your stakeholder group; you'll deliver effective employee engagement and people and ensure our approach to engagement, processes and policies are embedded within the teams you support. You'll provide pragmatic advice to colleagues that enables us to deliver on our business targets and objectives. Through effective collaboration and influence, you'll enable our teams to deliver their priorities through effective People planning. We've changed a lot as a business over the last two years, however our approach to how we treat our people has always been fair and transparent - and guided by our values. As a regulatedbusiness, we also understand the importance of our customers and own people too: treating people fairly and making sure they have good outcomes when interacting with our team. Your focus Employee relations and performance Support managers in delivering the performance management framework and performance improvement processes. Support, develop, and coach our managers in their approach to people issues, ensuring that they understand the impact on the individual and the business, implementing formal action as required. Working with stakeholders to resolve conflicts and help facilitate positive employee relations, maintaining a good working environment, morale, and regrettable turnover. Manage complex employee relations cases for disciplinaries, grievances and absences. Set up and lead senior stakeholder exit interviews, giving sufficient time to escalate anything that arises that may warrant further investigation by the VP People. Ensure our approach to inclusion and employee wellbeing principles are considered within each part of the employee journey. Developing a proactive approach to understanding wellbeing risks (including mental health) across your stakeholder group, partnering with the People Director on remedial action. Team design and talent acquisition Support with hands-on recruitment and candidate selection for your stakeholder groups when needed. Train and mentor new hiring managers in recruitment best practice. Champion internal mobility and career progression opportunities. Partner with your stakeholders to deliver internal levelling, career frameworks, payreviews and succession plans. Support our managers and department leaders with OD requirements, making suggestions for improvements. Employee engagement and team projects Embed People initiatives and projects that will improve business performance, ensuring alignment with our strategic goals and values. Partner closely with our managers to ensure any change is understood and actioned. Implement change initiatives including redeployment and changes to ways of working, ensuring risks are mitigated. Develop clear and effective processes and templates which guide others through change. Work with People team on timely communication plans for upcoming changes. Support our managers and teams with understanding engagement results, formulating ideas in partnership that increase results and future engagement. Lead on engagement plans that re-engage your stakeholders after any period of change. Data and reward Draw insight from our people metrics and HRIS to inform and advise your stakeholders. Use data-driven insights to improve strategies and processes. Ensure all data and reward processes are updated and managed closely, including accurate data entry. Ensure GDPR, Data Protection, and compliance with relevant policies and procedures. What leads to success Here are some of the individual skills we know will enable you to succeed in this position. If you don't tick every box - don't worry. We can support you in both your personal and professional development: You bring high accuracy, quality, and attention to detail everything you do. You can balance a drive for delivery with emotional depth needed to deliver results through our values. You take the initiative without too much support. You're accountable for delivery in an environment that is ever changing - and where you set your own outcomes. You value diversity and are sensitive to different lived experiences, environments, and cultures. You're the sort of person who is analytical and who enjoys translating People data into insights that everyone can understand. You'll have a keen sense of honesty and fairness which drives your decision making. You share the load with others - contributing and bringing energy to projects and workstreams. What we're looking for You're a People or HR Business Partner - ideally, you'll have also been in recruitment before moving into a generalist HR role. You've partnered leaders and managers through periods of change and transformation. You have a commercial approach to people management and you've a proven track record executing and embedding performance strategies. You have a good understanding of UK employment law and best practice. You're adept with Microsoft Office and HRIS systems (we use Bob here) and you're confident with Excel analysing data to draw insight. A CIPD qualification (or equivalent experience) is preferred. Ideally, you'll have experience of working in a regulated industry and understand how to balance innovation with regulatory guidelines. (Including SM&CR.) Salary range: £80,000 - £88,000 GBP Ways of working On a typical day you'll be working from a laptop with a screen, mouse, keyboard, and headset. You'll be meeting your colleagues on Zoom and keeping in touch regularly via email and Slack too - we'd expect you to be using your computer for around seven hours a day. We'd ask that you have a distraction-free work area and a reliable internet connection with a speed of 25Mbps so you can work effectively. We'll make sure you have the right home set-up that supports you in the role by providing best-in-class technology, money towards a desk, and vision support. Inclusion at ManyPets We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback. If you'd like to read more about this, please download our Approach to Inclusion policy. Reasonable adjustments and support If you need any help, support, or advice at any point during the hiring process please email . If you want to ask any questions or request an adjustment, please let us know and we'll do what we can to flex our approach. Connect with us! LinkedIn Glassdoor Indeed FeeFo Trustpilot YouTube Instagram Facebook Twitter TikTok
Jul 25, 2025
Full time
About us We love pets - which is why we're on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We've helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing. Throughout our business you'll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us. Love every moment. Love ManyPets. About the opportunity After a challenging year of change and resizing, we need additional support in our People team to ensure that our initiatives land well within our teams - and so our leaders have the tools and techniques to focus on their teams' performance. Reporting to the VP People, your primary role will be to act as a People Business Partner in an HR generalist role supporting our Operations Teams. You'll be supporting our Operations including Claims and Customer Services, Vetbox and Pet Health Relationships and Business Services. The teams are around 220 people and we'll look to you to deliver people plans and solutions that empower our leaders to manage their teams effectively. You'll work closely with our VP of People, the other BP and your stakeholder group; you'll deliver effective employee engagement and people and ensure our approach to engagement, processes and policies are embedded within the teams you support. You'll provide pragmatic advice to colleagues that enables us to deliver on our business targets and objectives. Through effective collaboration and influence, you'll enable our teams to deliver their priorities through effective People planning. We've changed a lot as a business over the last two years, however our approach to how we treat our people has always been fair and transparent - and guided by our values. As a regulatedbusiness, we also understand the importance of our customers and own people too: treating people fairly and making sure they have good outcomes when interacting with our team. Your focus Employee relations and performance Support managers in delivering the performance management framework and performance improvement processes. Support, develop, and coach our managers in their approach to people issues, ensuring that they understand the impact on the individual and the business, implementing formal action as required. Working with stakeholders to resolve conflicts and help facilitate positive employee relations, maintaining a good working environment, morale, and regrettable turnover. Manage complex employee relations cases for disciplinaries, grievances and absences. Set up and lead senior stakeholder exit interviews, giving sufficient time to escalate anything that arises that may warrant further investigation by the VP People. Ensure our approach to inclusion and employee wellbeing principles are considered within each part of the employee journey. Developing a proactive approach to understanding wellbeing risks (including mental health) across your stakeholder group, partnering with the People Director on remedial action. Team design and talent acquisition Support with hands-on recruitment and candidate selection for your stakeholder groups when needed. Train and mentor new hiring managers in recruitment best practice. Champion internal mobility and career progression opportunities. Partner with your stakeholders to deliver internal levelling, career frameworks, payreviews and succession plans. Support our managers and department leaders with OD requirements, making suggestions for improvements. Employee engagement and team projects Embed People initiatives and projects that will improve business performance, ensuring alignment with our strategic goals and values. Partner closely with our managers to ensure any change is understood and actioned. Implement change initiatives including redeployment and changes to ways of working, ensuring risks are mitigated. Develop clear and effective processes and templates which guide others through change. Work with People team on timely communication plans for upcoming changes. Support our managers and teams with understanding engagement results, formulating ideas in partnership that increase results and future engagement. Lead on engagement plans that re-engage your stakeholders after any period of change. Data and reward Draw insight from our people metrics and HRIS to inform and advise your stakeholders. Use data-driven insights to improve strategies and processes. Ensure all data and reward processes are updated and managed closely, including accurate data entry. Ensure GDPR, Data Protection, and compliance with relevant policies and procedures. What leads to success Here are some of the individual skills we know will enable you to succeed in this position. If you don't tick every box - don't worry. We can support you in both your personal and professional development: You bring high accuracy, quality, and attention to detail everything you do. You can balance a drive for delivery with emotional depth needed to deliver results through our values. You take the initiative without too much support. You're accountable for delivery in an environment that is ever changing - and where you set your own outcomes. You value diversity and are sensitive to different lived experiences, environments, and cultures. You're the sort of person who is analytical and who enjoys translating People data into insights that everyone can understand. You'll have a keen sense of honesty and fairness which drives your decision making. You share the load with others - contributing and bringing energy to projects and workstreams. What we're looking for You're a People or HR Business Partner - ideally, you'll have also been in recruitment before moving into a generalist HR role. You've partnered leaders and managers through periods of change and transformation. You have a commercial approach to people management and you've a proven track record executing and embedding performance strategies. You have a good understanding of UK employment law and best practice. You're adept with Microsoft Office and HRIS systems (we use Bob here) and you're confident with Excel analysing data to draw insight. A CIPD qualification (or equivalent experience) is preferred. Ideally, you'll have experience of working in a regulated industry and understand how to balance innovation with regulatory guidelines. (Including SM&CR.) Salary range: £80,000 - £88,000 GBP Ways of working On a typical day you'll be working from a laptop with a screen, mouse, keyboard, and headset. You'll be meeting your colleagues on Zoom and keeping in touch regularly via email and Slack too - we'd expect you to be using your computer for around seven hours a day. We'd ask that you have a distraction-free work area and a reliable internet connection with a speed of 25Mbps so you can work effectively. We'll make sure you have the right home set-up that supports you in the role by providing best-in-class technology, money towards a desk, and vision support. Inclusion at ManyPets We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback. If you'd like to read more about this, please download our Approach to Inclusion policy. Reasonable adjustments and support If you need any help, support, or advice at any point during the hiring process please email . If you want to ask any questions or request an adjustment, please let us know and we'll do what we can to flex our approach. Connect with us! LinkedIn Glassdoor Indeed FeeFo Trustpilot YouTube Instagram Facebook Twitter TikTok
Senior Full Stack App Developer Do you have experience in applications development and strong passion and enthusiasm for the topic? Are you ready to join the CRS analytics development team and be the best in the sector? This might be the role for you! This is a hybrid role with the flexibility to work both virtually and from our Dublin office. The client is in the business of better decisions At The client, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As a Senior Developer you will expected to immediately lead the delivery of capabilities in a growing and dynamic technology team in The client. You will be expected to be a technical leader in the team, and mentor junior developers in their developer journey. Some people management may be required. Working in a fully Agile Scrum/Kanban team, you will be exposed to a diverse range of technologies and like-minded people, all with the same mission - to ensure The client remains the data-driven broker in the world. The main responsibilities will be: Building and maintaining Single Page Applications (SPAs), using technologies such as Typescript, React, and D3.js. Using C# to build API's both for specific application use, and more general use across the application estate. Contributing to design, build, test & maintenance activities and be genuinely motivated by delivering solutions and issue resolutions to our business Develop and maintain CI/CD pipelines as code Promote and adhere to development standards through automation tooling and manual controls incl. JIRA, agile standards, code reviews and release automation, etc Work with Product Owners, Scrum Masters and Business Analysts on the vision, design, requirements, and delivery of web-based analytics applications Develop a thorough understanding of the functional and non-functional requirements of the application, how customers use it, and how best to serve these needs Ensure effective operation of business systems through Level 3 support of application incidents, effectively triaging bugs, code/data fixes, testing & patching processes Welcome the opportunity to assist and spread knowledge to other members of the team Support QA in testing products and resolving found issues Deliver and maintain solution/process documentation to an agreed level Track and report on progress to IT Development Manager, Product Owners & Scrum Masters How this opportunity is different The Senior Developer will join the CRS analytics development team to work in the ACIA, developing Client facing tools used to generate revenue for The client. Your ideas, intuitions and influence will have space to become concrete actions on the directions the projects should take or the technologies the team should use. You will have the chance to learn and influence progressive and innovative tools and massively grow under the technical point of view. Skills and experience that will lead to success The successful Senior Developer should have: Minimum 6 years of experience in development; C#, Advanced JavaScript (preferably React) BS or MS degree in Computer Science, Information Technology or equivalent experience Keenly interested in software development, staying up to date with current trends and able to translate those into solutions Experience with Cloud (AWS), Serverless Architecture, Agile, DevOps (CI/CD) and database technologies Someone with good interpersonal and communication skills, comfortable and composed Experience working in Agile environments Working in a high-pressure environment UI/UX experience a plus Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Jul 25, 2025
Contractor
Senior Full Stack App Developer Do you have experience in applications development and strong passion and enthusiasm for the topic? Are you ready to join the CRS analytics development team and be the best in the sector? This might be the role for you! This is a hybrid role with the flexibility to work both virtually and from our Dublin office. The client is in the business of better decisions At The client, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As a Senior Developer you will expected to immediately lead the delivery of capabilities in a growing and dynamic technology team in The client. You will be expected to be a technical leader in the team, and mentor junior developers in their developer journey. Some people management may be required. Working in a fully Agile Scrum/Kanban team, you will be exposed to a diverse range of technologies and like-minded people, all with the same mission - to ensure The client remains the data-driven broker in the world. The main responsibilities will be: Building and maintaining Single Page Applications (SPAs), using technologies such as Typescript, React, and D3.js. Using C# to build API's both for specific application use, and more general use across the application estate. Contributing to design, build, test & maintenance activities and be genuinely motivated by delivering solutions and issue resolutions to our business Develop and maintain CI/CD pipelines as code Promote and adhere to development standards through automation tooling and manual controls incl. JIRA, agile standards, code reviews and release automation, etc Work with Product Owners, Scrum Masters and Business Analysts on the vision, design, requirements, and delivery of web-based analytics applications Develop a thorough understanding of the functional and non-functional requirements of the application, how customers use it, and how best to serve these needs Ensure effective operation of business systems through Level 3 support of application incidents, effectively triaging bugs, code/data fixes, testing & patching processes Welcome the opportunity to assist and spread knowledge to other members of the team Support QA in testing products and resolving found issues Deliver and maintain solution/process documentation to an agreed level Track and report on progress to IT Development Manager, Product Owners & Scrum Masters How this opportunity is different The Senior Developer will join the CRS analytics development team to work in the ACIA, developing Client facing tools used to generate revenue for The client. Your ideas, intuitions and influence will have space to become concrete actions on the directions the projects should take or the technologies the team should use. You will have the chance to learn and influence progressive and innovative tools and massively grow under the technical point of view. Skills and experience that will lead to success The successful Senior Developer should have: Minimum 6 years of experience in development; C#, Advanced JavaScript (preferably React) BS or MS degree in Computer Science, Information Technology or equivalent experience Keenly interested in software development, staying up to date with current trends and able to translate those into solutions Experience with Cloud (AWS), Serverless Architecture, Agile, DevOps (CI/CD) and database technologies Someone with good interpersonal and communication skills, comfortable and composed Experience working in Agile environments Working in a high-pressure environment UI/UX experience a plus Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
HR Advisor HR Advisor Sector: Not For Profit Location: CentralLondon ContractType: Permanent with hybrid working Salary: £45,000plus excellent benefits We'redelighted to be partnering with a leading creative and cultural organisation torecruit an experienced HR Advisor. This is a fantastic opportunity to joina forward-thinking organisation and be part of a collaborative and supportiveHR team. This role isideal for someone who thrives in a dynamic environment and is passionate aboutenabling managers and teams to succeed through effective HR practices. KeyResponsibilities: Provide expert advice and coaching to managers on recruitment, employee relations, performance management, and organisational change Manage Employee relations cases as they arise supporting line managers throughconflict resolution, investigations, and disciplinary processes Communicate HR initiatives and updates clearly and effectively across departments Partner with managers to address resourcing needs and support job evaluation processes Contribute to the development and review of HR policies in line with current legislation Champion equality, diversity, and inclusion initiatives across the organisation Support the delivery of HR projects and continuous improvement efforts We're lookingfor someone with: Proven experience in a generalist HR advisory role Strong working knowledge of UK employment law and HR best practices Experience of working with Employee Relations matters Excellent communication and relationship-building skills Proactive, solutions-focused mindset Commitment to fostering an inclusive and supportive workplace #
Jul 25, 2025
Full time
HR Advisor HR Advisor Sector: Not For Profit Location: CentralLondon ContractType: Permanent with hybrid working Salary: £45,000plus excellent benefits We'redelighted to be partnering with a leading creative and cultural organisation torecruit an experienced HR Advisor. This is a fantastic opportunity to joina forward-thinking organisation and be part of a collaborative and supportiveHR team. This role isideal for someone who thrives in a dynamic environment and is passionate aboutenabling managers and teams to succeed through effective HR practices. KeyResponsibilities: Provide expert advice and coaching to managers on recruitment, employee relations, performance management, and organisational change Manage Employee relations cases as they arise supporting line managers throughconflict resolution, investigations, and disciplinary processes Communicate HR initiatives and updates clearly and effectively across departments Partner with managers to address resourcing needs and support job evaluation processes Contribute to the development and review of HR policies in line with current legislation Champion equality, diversity, and inclusion initiatives across the organisation Support the delivery of HR projects and continuous improvement efforts We're lookingfor someone with: Proven experience in a generalist HR advisory role Strong working knowledge of UK employment law and HR best practices Experience of working with Employee Relations matters Excellent communication and relationship-building skills Proactive, solutions-focused mindset Commitment to fostering an inclusive and supportive workplace #
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Jul 25, 2025
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
We're looking for an experienced Property Curator to join Knole's leadership team and lead with care, creativity and collaboration. This is a rare opportunity to work at one of the National Trust's Discovery Houses, care for a remarkable collection and deliver the curatorial vision for the site. Knole has welcomed visitors for over four hundred years. Across the centuries the grand showrooms have engaged visitors with world-class collections and royal connections. Furnished with, paintings, tapestries, furniture, silver and decorative arts the showrooms are at the heart of Knole's vast estate. As Property Curator you'll lead and develop the Collections & House team, ensure the historic interiors and collections are well maintained and presented to our visitors in an engaging and creative setting. This role is a 12-month Fixed Term Contract to cover a period of maternity leave, with handover and start planned for late summer into early autumn. Please contact Knole's General Manager, Hannah Kay with any queries about the role: or What it's like to work here Knole is a stunning property which boasts a 1000 acre deer park, historic showrooms with a world-class collection of paintings and furniture, sprawling courtyards, gatehouse tower and conservation studio. We are passionate about caring for this wonderful property and visitors are at the heart of all we do. We are a busy team, who like a challenge and work at a fast pace. We work collaboratively with each other and the wider property and we're hands on and work together to get the job done. What you'll be doing Reporting directly to the General Manager, with professional support from internal specialists, you'll lead with exceptional standards of care and presentation at this treasured medieval palace and former royal residence. Your responsibilities will include project delivery, commissioning and overseeing object and interiors conservation, managing object acquisitions and loans, research, programme and interpretation development as well as sharing knowledge through tours, talks, lectures and media opportunities. You'll also lead a successful team, ensuring cover for seven day per week opening, setting clear objectives and ensuring team training and skills development. As Knole's Property Curator, you'll be a key member of the Property Leadership team, working with other Heads of Department to deliver opening 363 days per year as well as guiding through plans for the year and longer-term goals. This role involves some weekend work, with all Collections & House team members working one in four weekends on a rota system. This role will also include some Duty Management Support cover, alongside other senior staff members. Who we're looking for We value lived experience alongside formal knowledge and skills, and we welcome applicants who can demonstrate the following: Experience in collections management and care, with an understanding of how to approach complex conservation needs in a thoughtful and inclusive way Experience in team leadership and people management, including the ability to work collaboratively and support the growth and development of others Ability to build meaningful connections with a wide range of community members, academic partners, and cultural audiences Skills in working with research and analysis, including interpreting and responding to both internal and external insights Interest in exploring and sharing Knole's complex histories, with the ability to communicate stories through talks, tours, lectures, and creative interpretation Ability to contribute to the day-to-day management of the property, including making clear and considered decisions Relevant experience or qualifications in Art History, Museum Studies, or related fields - we recognise that practical experience can be just as valuable as formal education The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jul 25, 2025
Full time
We're looking for an experienced Property Curator to join Knole's leadership team and lead with care, creativity and collaboration. This is a rare opportunity to work at one of the National Trust's Discovery Houses, care for a remarkable collection and deliver the curatorial vision for the site. Knole has welcomed visitors for over four hundred years. Across the centuries the grand showrooms have engaged visitors with world-class collections and royal connections. Furnished with, paintings, tapestries, furniture, silver and decorative arts the showrooms are at the heart of Knole's vast estate. As Property Curator you'll lead and develop the Collections & House team, ensure the historic interiors and collections are well maintained and presented to our visitors in an engaging and creative setting. This role is a 12-month Fixed Term Contract to cover a period of maternity leave, with handover and start planned for late summer into early autumn. Please contact Knole's General Manager, Hannah Kay with any queries about the role: or What it's like to work here Knole is a stunning property which boasts a 1000 acre deer park, historic showrooms with a world-class collection of paintings and furniture, sprawling courtyards, gatehouse tower and conservation studio. We are passionate about caring for this wonderful property and visitors are at the heart of all we do. We are a busy team, who like a challenge and work at a fast pace. We work collaboratively with each other and the wider property and we're hands on and work together to get the job done. What you'll be doing Reporting directly to the General Manager, with professional support from internal specialists, you'll lead with exceptional standards of care and presentation at this treasured medieval palace and former royal residence. Your responsibilities will include project delivery, commissioning and overseeing object and interiors conservation, managing object acquisitions and loans, research, programme and interpretation development as well as sharing knowledge through tours, talks, lectures and media opportunities. You'll also lead a successful team, ensuring cover for seven day per week opening, setting clear objectives and ensuring team training and skills development. As Knole's Property Curator, you'll be a key member of the Property Leadership team, working with other Heads of Department to deliver opening 363 days per year as well as guiding through plans for the year and longer-term goals. This role involves some weekend work, with all Collections & House team members working one in four weekends on a rota system. This role will also include some Duty Management Support cover, alongside other senior staff members. Who we're looking for We value lived experience alongside formal knowledge and skills, and we welcome applicants who can demonstrate the following: Experience in collections management and care, with an understanding of how to approach complex conservation needs in a thoughtful and inclusive way Experience in team leadership and people management, including the ability to work collaboratively and support the growth and development of others Ability to build meaningful connections with a wide range of community members, academic partners, and cultural audiences Skills in working with research and analysis, including interpreting and responding to both internal and external insights Interest in exploring and sharing Knole's complex histories, with the ability to communicate stories through talks, tours, lectures, and creative interpretation Ability to contribute to the day-to-day management of the property, including making clear and considered decisions Relevant experience or qualifications in Art History, Museum Studies, or related fields - we recognise that practical experience can be just as valuable as formal education The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
About Us Our core values of determination, integrity, curiosity and empathy inspire and nurture a passion for learning and success with a strong sense of inclusivity, individuality and responsibility. We use our voices purposefully as global citizens. The foundations of achieving our vision are: Outstanding curriculum , with outstanding quality and breadth of education Exceptional teachers who support students' passion for learning with the tools for success for every individual Relationships, routines and recognition that lead to a sense of belonging, wellbeing, mutual respect and exemplary behaviour both within Harris Lowe Academy Willesden and in our local community Post-16 excellence with a broad range of pathways, sporting academies and inspiring student leaders Arts and sports specialisms that embed essential skills and enable exceptional performance Our moral purpose is to ensure our students and staff have access to the best possible futures and contribute positively to society through an outstanding careers/development programme, excellent leadership, and coaching. From its origins as the first city academy, the exceptional education we provide takes advantage of the opportunities offered by our privileged location and facilities in the most vibrant, multi-cultural city in the world. The enthusiasm, discipline and ambition of our students combined with the high expectations, outstanding teaching and creative dedication of our staff makes our vision a reality. Summary We are looking for a Premises Assistant to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Lowe Academy Willesden site. Main Areas of Responsibility Your responsibilities will include: Maintaining, repairing, building and refurbishing the Academy premises and grounds where such work is within your capabilities Carrying out site maintenance to the highest of standards, following health and safety procedures and causing as little disruption to teaching and learning as possible Maintaining the Academy grounds, including the removal of litter, emptying bins, weeding and clearance and gritting of paths, entrances and roadways during inclement weather Regularly inspecting the internal and external fabric of the building, undertaking repairs to defects and reporting any issues back to your line manager Regularly inspecting the operation of fire alarm systems and condition of firefighting equipment For a full list of responsibilities, please download the Job Pack. Qualifications & Experience We would like to hear from you if you have: Basic knowledge of Health and Safety legislation and requirements Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions Knowledge of maintenance and security systems and procedures Knowledge of administration and supervisory skills Understanding of appropriate cleaning methods and standards At least 2 years' experience of working in a maintenance environment Good communication skills both written and orally. Ability for manual handling and physical fitness appropriate to tasks required Ability to monitor and report on structural faults/repairs Ability to monitor and order stocks of materials Ability to deal with emergencies occurring outside normal working hours For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Jul 25, 2025
Full time
About Us Our core values of determination, integrity, curiosity and empathy inspire and nurture a passion for learning and success with a strong sense of inclusivity, individuality and responsibility. We use our voices purposefully as global citizens. The foundations of achieving our vision are: Outstanding curriculum , with outstanding quality and breadth of education Exceptional teachers who support students' passion for learning with the tools for success for every individual Relationships, routines and recognition that lead to a sense of belonging, wellbeing, mutual respect and exemplary behaviour both within Harris Lowe Academy Willesden and in our local community Post-16 excellence with a broad range of pathways, sporting academies and inspiring student leaders Arts and sports specialisms that embed essential skills and enable exceptional performance Our moral purpose is to ensure our students and staff have access to the best possible futures and contribute positively to society through an outstanding careers/development programme, excellent leadership, and coaching. From its origins as the first city academy, the exceptional education we provide takes advantage of the opportunities offered by our privileged location and facilities in the most vibrant, multi-cultural city in the world. The enthusiasm, discipline and ambition of our students combined with the high expectations, outstanding teaching and creative dedication of our staff makes our vision a reality. Summary We are looking for a Premises Assistant to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Lowe Academy Willesden site. Main Areas of Responsibility Your responsibilities will include: Maintaining, repairing, building and refurbishing the Academy premises and grounds where such work is within your capabilities Carrying out site maintenance to the highest of standards, following health and safety procedures and causing as little disruption to teaching and learning as possible Maintaining the Academy grounds, including the removal of litter, emptying bins, weeding and clearance and gritting of paths, entrances and roadways during inclement weather Regularly inspecting the internal and external fabric of the building, undertaking repairs to defects and reporting any issues back to your line manager Regularly inspecting the operation of fire alarm systems and condition of firefighting equipment For a full list of responsibilities, please download the Job Pack. Qualifications & Experience We would like to hear from you if you have: Basic knowledge of Health and Safety legislation and requirements Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions Knowledge of maintenance and security systems and procedures Knowledge of administration and supervisory skills Understanding of appropriate cleaning methods and standards At least 2 years' experience of working in a maintenance environment Good communication skills both written and orally. Ability for manual handling and physical fitness appropriate to tasks required Ability to monitor and report on structural faults/repairs Ability to monitor and order stocks of materials Ability to deal with emergencies occurring outside normal working hours For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 25, 2025
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Simon Lincoln Recruitment Services
Leicester, Leicestershire
Job Title: General Manager - Temporary Contract Location: Leicester Con ntract Type: Temporary Salary: Up to £38,000 Company Overview: We are working in partnership with a leading provider of residential and student accommodation, seeking a highly capable Property Manager to oversee the day-to-day operations of a key site in Leicester. This is a hands-on role requiring strong leadership, excellent customer service skills, and the ability to manage multiple priorities. Key Responsibilities: Lead and manage the on-site team, including front-of-house, maintenance, and cleaning staff. Ensure the smooth running of the building, delivering high levels of resident satisfaction. Handle all aspects of tenancy management, including move-ins, inspections, rent collection, and issue resolution. Manage health & safety compliance, fire regulations, and ensure all statutory checks are up to date. Liaise with contractors and suppliers for maintenance and repair works. Manage budgets and report regularly on performance and KPIs. Support lettings activity during peak periods, including viewings and resident communications. Deal professionally with escalated resident complaints and emergencies. Person Specification: Proven experience as a Property Manager or General Manager in residential, student accommodation, or facilities management. Strong leadership and interpersonal skills. Excellent organisational ability and attention to detail. Able to work under pressure and to tight deadlines. Good working knowledge of health & safety legislation. IT proficient, ideally experienced with property management or CRM systems. Desirable: Previous experience in Purpose-Built Student Accommodation (PBSA) or Build-to-Rent (BTR) settings. ARLA, IRPM, or IOSH qualification (or working towards).
Jul 25, 2025
Full time
Job Title: General Manager - Temporary Contract Location: Leicester Con ntract Type: Temporary Salary: Up to £38,000 Company Overview: We are working in partnership with a leading provider of residential and student accommodation, seeking a highly capable Property Manager to oversee the day-to-day operations of a key site in Leicester. This is a hands-on role requiring strong leadership, excellent customer service skills, and the ability to manage multiple priorities. Key Responsibilities: Lead and manage the on-site team, including front-of-house, maintenance, and cleaning staff. Ensure the smooth running of the building, delivering high levels of resident satisfaction. Handle all aspects of tenancy management, including move-ins, inspections, rent collection, and issue resolution. Manage health & safety compliance, fire regulations, and ensure all statutory checks are up to date. Liaise with contractors and suppliers for maintenance and repair works. Manage budgets and report regularly on performance and KPIs. Support lettings activity during peak periods, including viewings and resident communications. Deal professionally with escalated resident complaints and emergencies. Person Specification: Proven experience as a Property Manager or General Manager in residential, student accommodation, or facilities management. Strong leadership and interpersonal skills. Excellent organisational ability and attention to detail. Able to work under pressure and to tight deadlines. Good working knowledge of health & safety legislation. IT proficient, ideally experienced with property management or CRM systems. Desirable: Previous experience in Purpose-Built Student Accommodation (PBSA) or Build-to-Rent (BTR) settings. ARLA, IRPM, or IOSH qualification (or working towards).
My client are recruiting for a bench joiner OR cabinet maker manufacturing bespoke high quality joinery. General bench joinery workshop responsibilities: To contribute to maintaining a clean and efficient workshop. To have the flexibility to sometimes vary working hours to suit production needs. To understand and adhere to the company's Health & Safety policy including when the use of PPE is compulsory. To alert the Manufacturing Manager of anything that you feel could affect H&S. To show good time keeping. At least 3 years experience in a joinery workshop producing bespoke joinery.
Jul 25, 2025
Full time
My client are recruiting for a bench joiner OR cabinet maker manufacturing bespoke high quality joinery. General bench joinery workshop responsibilities: To contribute to maintaining a clean and efficient workshop. To have the flexibility to sometimes vary working hours to suit production needs. To understand and adhere to the company's Health & Safety policy including when the use of PPE is compulsory. To alert the Manufacturing Manager of anything that you feel could affect H&S. To show good time keeping. At least 3 years experience in a joinery workshop producing bespoke joinery.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Jul 25, 2025
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Management Accountant Role - Remote/Office Hybrid Working Location Stonehouse, Gloucestershire - Leading FMCG Group We are partnering with a leading, well-established and growing FMCG group to recruit a hands-on Management Accountant for their Stonehouse, Gloucestershire site. Offering a remote/office hybrid working this is a varied permanent accounting role, taking ownership of monthly management preparation with analysis, business information & management reporting, budgeting/forecasting, along with various general accounting duties. The role will business partner with the Site General Manager along with working alongside the Financial Controller. The role Your key duties will include preparation of monthly management accounts with concise commentary with reporting, reporting prior years' budgets, along with appropriate KPIs. You will report business information & management reporting, including reporting on gross margins, purchases, stock, debtors, orders & more. You will support KPI development, monitor business-critical activities, post accruals/prepayments, and monthly control accounts reconciliation to include fixed assets, intercompany, bank, stock & debtors/creditors. You will perform full general ledger analysis, reporting on EC sales/intrastat, VAT returns, provide various reporting in MS Excel, along with maintenance of fixed asset register. You will business partner internally with non-financial management & be involved in ad-hoc projects/duties. What you'll need To be considered for this varied & hands-on Management Accountant role, you will need experience in a similar position, strong accuracy/attention to detail, be well-organised & able to hit deadlines. You will have strong communication skills to build both internal/external relationships at all levels, key problem-solving abilities and be adaptable to business needs. You will be AAT qualified or part-qualified/qualified CIMA/ACCA/ACA or qualified by experience. Experience with management accounts & reporting, along with strong MS Excel skills & knowledge of financial systems. Experience within the FMCG sector would be advantageous but not essential. This permanent Management Accountant role offers a salary between c£50,000 per annum, dependable on experience, and is based in Stonehouse, Gloucestershire. Remote/office hybrid working is offered, development opportunities, product discounts, along with a study package if applicable for finance qualifications. What you need to do now If you're interested in this role, forward an up-to-date copy of your CV to (url removed) COM1
Jul 25, 2025
Full time
Management Accountant Role - Remote/Office Hybrid Working Location Stonehouse, Gloucestershire - Leading FMCG Group We are partnering with a leading, well-established and growing FMCG group to recruit a hands-on Management Accountant for their Stonehouse, Gloucestershire site. Offering a remote/office hybrid working this is a varied permanent accounting role, taking ownership of monthly management preparation with analysis, business information & management reporting, budgeting/forecasting, along with various general accounting duties. The role will business partner with the Site General Manager along with working alongside the Financial Controller. The role Your key duties will include preparation of monthly management accounts with concise commentary with reporting, reporting prior years' budgets, along with appropriate KPIs. You will report business information & management reporting, including reporting on gross margins, purchases, stock, debtors, orders & more. You will support KPI development, monitor business-critical activities, post accruals/prepayments, and monthly control accounts reconciliation to include fixed assets, intercompany, bank, stock & debtors/creditors. You will perform full general ledger analysis, reporting on EC sales/intrastat, VAT returns, provide various reporting in MS Excel, along with maintenance of fixed asset register. You will business partner internally with non-financial management & be involved in ad-hoc projects/duties. What you'll need To be considered for this varied & hands-on Management Accountant role, you will need experience in a similar position, strong accuracy/attention to detail, be well-organised & able to hit deadlines. You will have strong communication skills to build both internal/external relationships at all levels, key problem-solving abilities and be adaptable to business needs. You will be AAT qualified or part-qualified/qualified CIMA/ACCA/ACA or qualified by experience. Experience with management accounts & reporting, along with strong MS Excel skills & knowledge of financial systems. Experience within the FMCG sector would be advantageous but not essential. This permanent Management Accountant role offers a salary between c£50,000 per annum, dependable on experience, and is based in Stonehouse, Gloucestershire. Remote/office hybrid working is offered, development opportunities, product discounts, along with a study package if applicable for finance qualifications. What you need to do now If you're interested in this role, forward an up-to-date copy of your CV to (url removed) COM1
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate General Manager to join our team! As a General Manager , we are looking for an inspirational leader to operat e our clubs. Ensuring our members have an excellent experience every day, 7 days a week." Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics . We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : General Manager Bonus Scheme 33 days holiday (including Bank Holidays) Private Medical Insurance Free Club Membership for you and your family" Discounts on Swimming, Tennis Lessons, and Personal Training Unlimited 50% discount on food and drinks Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a General Manager, we are looking for someone who: Is an inspirational leader with collaboration skills. Has proven experienc e managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." E xperience managing a large team of employees, including Managers." Exposure to financial planning and management." A p assionate about customer service . Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Jul 25, 2025
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate General Manager to join our team! As a General Manager , we are looking for an inspirational leader to operat e our clubs. Ensuring our members have an excellent experience every day, 7 days a week." Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics . We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : General Manager Bonus Scheme 33 days holiday (including Bank Holidays) Private Medical Insurance Free Club Membership for you and your family" Discounts on Swimming, Tennis Lessons, and Personal Training Unlimited 50% discount on food and drinks Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a General Manager, we are looking for someone who: Is an inspirational leader with collaboration skills. Has proven experienc e managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." E xperience managing a large team of employees, including Managers." Exposure to financial planning and management." A p assionate about customer service . Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
HR Advisor (12 Month FTC) £32,000-£45,000 DOE Glasgow Your new company Working with a well-respected transport organisation in Glasgow. Your new role As HR Advisor, you will provide proactive and professional HR support across the organisation. You will manage a varied caseload, advising on absence management, disciplinary and grievance procedures, and supporting recruitment and onboarding. You will also lead on specific HR projects such as Equality & Diversity, HR systems development, and policy implementation. Key responsibilities include: Advising managers on HR policies, employment law, and conditions of service. Managing HR casework and supporting line managers with employee relations issues. Coordinating recruitment processes, including psychometric testing and induction. Maintaining accurate HR records and updating the HR system. Supporting occupational health and safety-critical screening processes. Leading on HR initiatives and contributing to continuous improvement. What you'll need to succeed Proven experience in an HR Advisor or similar generalist role.Strong knowledge of absence, disciplinary and grievance procedures.Experience with recruitment and HR systems.Excellent communication and interpersonal skills.Ability to work independently and collaboratively within a team. What you'll get in return Competitive salary of £32,000 - £45,000 (DOE).Hybrid working model (3 days in-office / 2 days WFH after 6 weeks).Opportunity to work with a respected public body.Range of benefits including 33-day Annual and Public Holiday Entitlement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 25, 2025
Seasonal
HR Advisor (12 Month FTC) £32,000-£45,000 DOE Glasgow Your new company Working with a well-respected transport organisation in Glasgow. Your new role As HR Advisor, you will provide proactive and professional HR support across the organisation. You will manage a varied caseload, advising on absence management, disciplinary and grievance procedures, and supporting recruitment and onboarding. You will also lead on specific HR projects such as Equality & Diversity, HR systems development, and policy implementation. Key responsibilities include: Advising managers on HR policies, employment law, and conditions of service. Managing HR casework and supporting line managers with employee relations issues. Coordinating recruitment processes, including psychometric testing and induction. Maintaining accurate HR records and updating the HR system. Supporting occupational health and safety-critical screening processes. Leading on HR initiatives and contributing to continuous improvement. What you'll need to succeed Proven experience in an HR Advisor or similar generalist role.Strong knowledge of absence, disciplinary and grievance procedures.Experience with recruitment and HR systems.Excellent communication and interpersonal skills.Ability to work independently and collaboratively within a team. What you'll get in return Competitive salary of £32,000 - £45,000 (DOE).Hybrid working model (3 days in-office / 2 days WFH after 6 weeks).Opportunity to work with a respected public body.Range of benefits including 33-day Annual and Public Holiday Entitlement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Construction site Manager Isle of Wight Construction Site Manager - Isle of Wight (HMP Parkhurst & Albany)Contract Duration: 12 months (with potential for extension) Project Value: Up to £500,000 Location:Isle of Wight (Island-based candidates preferred) We are seeking an experienced Construction Site Manager to oversee the day-to-day delivery of multiple construction projects across the estate at HMP Parkhurst and HMP Albany. This is a site-based role with a 12-month contract, offering the possibility of extension based on performance and ongoing project needs. Key Responsibilities: Daily on-site management of contractors and coordination with the GFSL Project Manager. Act as the key liaison between the contractor's site team and the client to ensure smooth project delivery. Manage daily escort requirements, including permissions for operatives, materials, vehicles, and tools. Support pre-construction planning and coordination with stakeholders including designers, consultants, and establishment departments. Assist in scoping new projects for tendering. Oversee site documentation including RAMS, CPP, inductions, and progress reports. Ensure compliance with health & safety and quality standards. Interpret technical drawings and specifications. Support project handovers and ensure completion of O&M manuals and asset registers. Essential Requirements: Strong background in general construction management. CSCS Manager or Professional card. Valid First Aid certification. SMSTS or SSSTS qualification. Working knowledge of CDM regulations. Asbestos Awareness training. Previous experience managing contractors on secure or sensitive sites. EL1 security clearance (must be in place prior to start - no exceptions). Desirable Skills: Familiarity with NEC3 contracts and tendering processes. Temporary Works Supervisor (TWS) qualification. Prior experience working within prison establishments. Interested ? Apply or send your CV to #
Jul 25, 2025
Seasonal
Construction site Manager Isle of Wight Construction Site Manager - Isle of Wight (HMP Parkhurst & Albany)Contract Duration: 12 months (with potential for extension) Project Value: Up to £500,000 Location:Isle of Wight (Island-based candidates preferred) We are seeking an experienced Construction Site Manager to oversee the day-to-day delivery of multiple construction projects across the estate at HMP Parkhurst and HMP Albany. This is a site-based role with a 12-month contract, offering the possibility of extension based on performance and ongoing project needs. Key Responsibilities: Daily on-site management of contractors and coordination with the GFSL Project Manager. Act as the key liaison between the contractor's site team and the client to ensure smooth project delivery. Manage daily escort requirements, including permissions for operatives, materials, vehicles, and tools. Support pre-construction planning and coordination with stakeholders including designers, consultants, and establishment departments. Assist in scoping new projects for tendering. Oversee site documentation including RAMS, CPP, inductions, and progress reports. Ensure compliance with health & safety and quality standards. Interpret technical drawings and specifications. Support project handovers and ensure completion of O&M manuals and asset registers. Essential Requirements: Strong background in general construction management. CSCS Manager or Professional card. Valid First Aid certification. SMSTS or SSSTS qualification. Working knowledge of CDM regulations. Asbestos Awareness training. Previous experience managing contractors on secure or sensitive sites. EL1 security clearance (must be in place prior to start - no exceptions). Desirable Skills: Familiarity with NEC3 contracts and tendering processes. Temporary Works Supervisor (TWS) qualification. Prior experience working within prison establishments. Interested ? Apply or send your CV to #
A critical role within this team is the CAFM Developer, who will report to the WPS Programme Solution Technical Lead. Role is for an experienced Developer responsible for designing workflows, automations and triggers within our CAFM component, internally to that component and integrated with other components in our stack. Familiarity with MRI Evolution Workflow Pro a real advantage but would also suit an experienced Developer who can evidence roles where software has been developed using a variety of languages, tested and deployed to support business and data flows. Familiarity with MRI Evolution Workflow Pro a real advantage but would also suit an experienced Developer who can evidence roles where software has been developed using a variety of languages, tested and deployed to support business and data flows. CAFM Developer will have technical design, test, debug and promotion responsibility for all CAFM workflow and data integration across the Programme, which is forecast to be in the TFM, Managed Guarding and SCC workstreams. Working with the Solution Technical Lead, CAFM Developer will be directly responsible for inputting into all temporary and enduring technical documentation required to develop, test and handover technical deliverables to BAU support; CAFM Developer may be required to contribute toward more detailed solution designs for the wider platform. CAFM Developer will be required to work alongside BAs in the programme team to understand inbound/outbound process and data flows resulting from detailed business requirements and functional designs and develop these into system driven automation CAFM Developer will be required to work alongside Test Managers in the programme to ensure any testing of the CAFM development meets the testing strategy and acceptance criteria for promotion to live environment. CAFM Developer will be required to work closely with Programme Technical Project manager and Project Coordinator to ensure development critical path is reasonable, deconflicted and achievable, task progress is reported to meet reporting timeframes, and advise where there is actual over/under-utilisation on tasks so action can be taken to mitigate. Experience/knowledge Development Knowledge of MRI Evolution and Workflow Pro. Experience working on a variety of software development projects simultaneously. Experience creating, testing and deploying optimised and logical code through multiple environments Designing, coding and testing code/statements in line with functional requirements Demonstrable experience working to deadlines and creating technology in tight timelines. Experience of scrum teams & sprint ceremonies Experience Supporting agile best practices (code reviews, unit tests, TDD) In depth knowledge of IT systems including a general knowledge of software development and software and hardware architecture. Knowledge of database schema, preferably SQL database schema Knowledge of system interfaces, especially API interfaces (Must Have) Experience with MRI Evolution Workflow Pro OR similar native automation product in a commercial CAFM system (Should have) Experience as software engineer working on web-based database-driven applications using a variety of programming languages, if/then statements and sub-routines (Should have) Ability to learn new languages/coding structures quickly and efficiently (Should Have) Experience of writing Visual Basic (VB) Script code
Jul 25, 2025
Contractor
A critical role within this team is the CAFM Developer, who will report to the WPS Programme Solution Technical Lead. Role is for an experienced Developer responsible for designing workflows, automations and triggers within our CAFM component, internally to that component and integrated with other components in our stack. Familiarity with MRI Evolution Workflow Pro a real advantage but would also suit an experienced Developer who can evidence roles where software has been developed using a variety of languages, tested and deployed to support business and data flows. Familiarity with MRI Evolution Workflow Pro a real advantage but would also suit an experienced Developer who can evidence roles where software has been developed using a variety of languages, tested and deployed to support business and data flows. CAFM Developer will have technical design, test, debug and promotion responsibility for all CAFM workflow and data integration across the Programme, which is forecast to be in the TFM, Managed Guarding and SCC workstreams. Working with the Solution Technical Lead, CAFM Developer will be directly responsible for inputting into all temporary and enduring technical documentation required to develop, test and handover technical deliverables to BAU support; CAFM Developer may be required to contribute toward more detailed solution designs for the wider platform. CAFM Developer will be required to work alongside BAs in the programme team to understand inbound/outbound process and data flows resulting from detailed business requirements and functional designs and develop these into system driven automation CAFM Developer will be required to work alongside Test Managers in the programme to ensure any testing of the CAFM development meets the testing strategy and acceptance criteria for promotion to live environment. CAFM Developer will be required to work closely with Programme Technical Project manager and Project Coordinator to ensure development critical path is reasonable, deconflicted and achievable, task progress is reported to meet reporting timeframes, and advise where there is actual over/under-utilisation on tasks so action can be taken to mitigate. Experience/knowledge Development Knowledge of MRI Evolution and Workflow Pro. Experience working on a variety of software development projects simultaneously. Experience creating, testing and deploying optimised and logical code through multiple environments Designing, coding and testing code/statements in line with functional requirements Demonstrable experience working to deadlines and creating technology in tight timelines. Experience of scrum teams & sprint ceremonies Experience Supporting agile best practices (code reviews, unit tests, TDD) In depth knowledge of IT systems including a general knowledge of software development and software and hardware architecture. Knowledge of database schema, preferably SQL database schema Knowledge of system interfaces, especially API interfaces (Must Have) Experience with MRI Evolution Workflow Pro OR similar native automation product in a commercial CAFM system (Should have) Experience as software engineer working on web-based database-driven applications using a variety of programming languages, if/then statements and sub-routines (Should have) Ability to learn new languages/coding structures quickly and efficiently (Should Have) Experience of writing Visual Basic (VB) Script code
The Role: Salary: Negotiable Market Leading Base Salary, Bonus + Excellent Benefits Location: London (with some hybrid working) My client is a rapidly growing international organisation offering a range of solutions to the global Financial & Professional Services sector. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a specialist Pension secretarial role, a key appointment as they continue to pursue market share expansion. Principal Duties Outsourced pensions executive services and projects: 1. Business planning/organisation - liaising with chair/trustees/in-house pensions leads and other stakeholders 2. Managing relationships with/ sourcing input from advisers and service providers on behalf of trustee boards and corporates 3. Scheme secretarial duties including Planning/organisation - liaising with chair/trustees/in-house pensions manager Meetings - preparation/attendance/minutes/follow-up actions Member communications - e.g. trustee newsletters/Summary Funding Statements Managing relationships with/ input from providers and advisers on behalf of the trustee board Ongoing governance activity - including budget and cost control, maintaining business plans/risk registers, annual returns etc Oversight and co-ordination of routine scheme projects e.g. annual report and accounts Governance projects e.g. trustee effectiveness, service provider reviews and procurement projects 4. Strategic change projects - varying levels of involvement, as required (e.g. implementing investment strategy, scheme de-risking and wind-up projects) Business development and client care Networking, maintaining and developing external relationships to support business growth Assist with developing marketing content - website, service line brochures, case studies, blog content Managing client/ commercial relationships (e.g. invoicing, input into RFP responses and client agreements) In collaboration with colleagues, contributing to development of new and existing service lines for the company. Team and work management Participating in induction and training activities Establishing and documenting work protocols; maintaining work-management tools etc. General Duties Contribute fully to the development and growth of this growing business and ensure processes are efficient and effective, including thorough record-keeping and provision for client access Undertake training and development as appropriate and engage fully in the performance management process. Contribute to the culture positively, attend meetings as required, and carry out duties willingly and diligently Where regulatory rules apply, abide by these in spirit and fact Carry out such other tasks as you may be reasonably directed to do by your line manager and the senior management team from time to time Essential Knowledge, Skills, Experience Strong experience of all types of occupational pension schemes/knowledge of pensions market (gained from a minimum 5 - 10 years of working in pensions arena) Up-to-date knowledge of technical pensions matters and industry developments Competent user of MS office systems including Excel, Word, PowerPoint Experience of managing third party / supplier relationships and dealing with industry regulators Outstanding communication, numeracy and data manipulation skills (incl. grammar and adapting communication style to suit audience) Preferred Knowledge, Skills, Experience Part- or fully-qualified APMI, actuarial or equivalent professional qualification Person Specification High standards of professionalism, integrity and ability to maintain confidentiality A confident, articulate communicator both written and oral Able to work with little supervision on own initiative and outside of comfort zone A "sleeves rolled up" style of working; pro-active in driving forward Trustee business plans and continuously striving for improvements An innovative, solutions-focused, "can do" attitude to solving problems with the ability to collaborate in resolving client issues, develop process improvements and new service lines, researching and deploying new technologies where appropriate Excellent time management, organisational and planning skills; able to prioritise work and meet competing deadlines Able to be agile and adaptable to changing priorities, and to work flexibly Diligent, systematic, logical, with meticulous attention to detail Takes accountability for own professional knowledge and progress Resilience, willingness to listen, learn and incorporate feedback GEM Partnership are acting as an Employment Agency on this vacancy.
Jul 25, 2025
Full time
The Role: Salary: Negotiable Market Leading Base Salary, Bonus + Excellent Benefits Location: London (with some hybrid working) My client is a rapidly growing international organisation offering a range of solutions to the global Financial & Professional Services sector. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a specialist Pension secretarial role, a key appointment as they continue to pursue market share expansion. Principal Duties Outsourced pensions executive services and projects: 1. Business planning/organisation - liaising with chair/trustees/in-house pensions leads and other stakeholders 2. Managing relationships with/ sourcing input from advisers and service providers on behalf of trustee boards and corporates 3. Scheme secretarial duties including Planning/organisation - liaising with chair/trustees/in-house pensions manager Meetings - preparation/attendance/minutes/follow-up actions Member communications - e.g. trustee newsletters/Summary Funding Statements Managing relationships with/ input from providers and advisers on behalf of the trustee board Ongoing governance activity - including budget and cost control, maintaining business plans/risk registers, annual returns etc Oversight and co-ordination of routine scheme projects e.g. annual report and accounts Governance projects e.g. trustee effectiveness, service provider reviews and procurement projects 4. Strategic change projects - varying levels of involvement, as required (e.g. implementing investment strategy, scheme de-risking and wind-up projects) Business development and client care Networking, maintaining and developing external relationships to support business growth Assist with developing marketing content - website, service line brochures, case studies, blog content Managing client/ commercial relationships (e.g. invoicing, input into RFP responses and client agreements) In collaboration with colleagues, contributing to development of new and existing service lines for the company. Team and work management Participating in induction and training activities Establishing and documenting work protocols; maintaining work-management tools etc. General Duties Contribute fully to the development and growth of this growing business and ensure processes are efficient and effective, including thorough record-keeping and provision for client access Undertake training and development as appropriate and engage fully in the performance management process. Contribute to the culture positively, attend meetings as required, and carry out duties willingly and diligently Where regulatory rules apply, abide by these in spirit and fact Carry out such other tasks as you may be reasonably directed to do by your line manager and the senior management team from time to time Essential Knowledge, Skills, Experience Strong experience of all types of occupational pension schemes/knowledge of pensions market (gained from a minimum 5 - 10 years of working in pensions arena) Up-to-date knowledge of technical pensions matters and industry developments Competent user of MS office systems including Excel, Word, PowerPoint Experience of managing third party / supplier relationships and dealing with industry regulators Outstanding communication, numeracy and data manipulation skills (incl. grammar and adapting communication style to suit audience) Preferred Knowledge, Skills, Experience Part- or fully-qualified APMI, actuarial or equivalent professional qualification Person Specification High standards of professionalism, integrity and ability to maintain confidentiality A confident, articulate communicator both written and oral Able to work with little supervision on own initiative and outside of comfort zone A "sleeves rolled up" style of working; pro-active in driving forward Trustee business plans and continuously striving for improvements An innovative, solutions-focused, "can do" attitude to solving problems with the ability to collaborate in resolving client issues, develop process improvements and new service lines, researching and deploying new technologies where appropriate Excellent time management, organisational and planning skills; able to prioritise work and meet competing deadlines Able to be agile and adaptable to changing priorities, and to work flexibly Diligent, systematic, logical, with meticulous attention to detail Takes accountability for own professional knowledge and progress Resilience, willingness to listen, learn and incorporate feedback GEM Partnership are acting as an Employment Agency on this vacancy.
Director, Azenta Business System page is loaded Director, Azenta Business System Apply locations UK - Manchester Germany - Leipzig UK - Wotton time type Full time posted on Posted 6 Days Ago job requisition id R Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Director, Azenta Business System Job Description Azenta Life Sciences is dedicated to enabling life sciences organizations around the world to bring impactful breakthroughs and therapies to market - faster. We provide a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic, and healthcare institutions globally. Azenta encapsulates our commitment to helping customers reach new heights in their pursuit of scientific progress. By integrating our industry-leading capabilities, Azenta Life Sciences enterprise-wide sample exploration and management solutions will accelerate discovery, development and delivery, with greater speed and precision. At Azenta, we strive to keep elevating each other, our customers' work and our industry - building a healthier world for people everywhere. Position Overview The Director of the Azenta Business System will play a pivotal role in driving continuous improvement and organizational change as a member of the Corporate ABS group. They will be responsible for Lean deployment and strategy development across the UK and Germany-based sites for the Multiomics and Sample Management Solutions businesses. The ideal candidate will have significant experience driving Lean tools and methodologies while fostering a culture of Continuous Improvement across the organization. As a proven shop floor leader, they will be hands-on in Lean deployment activities including the introduction of foundational Lean tools (5S, Standard Work, TPI, Value Stream Mapping, and Problem Solving). They will balance the strategical elements of the Azenta Business System with tactical deployment. Key Responsibilities Utilizing the Azenta Business System to improve safety, quality, efficiency, cost, and other KPIs Aligning corporate strategy with site-based goals, needs, and improvement priorities Providing overall support, assistance, and direction to plant leadership teams regarding CI initiatives Utilizing data to identify gaps in performance versus best practices; work with teams to execute improvement plans Leading and coaching CI events and Kaizens through hands-on participation Developing Lean competencies in others to ensure sustainment Assisting with improvement of asset utilization and equipment management Developing training materials and effectively delivering in a team environment Understanding and applying financial drivers and key performance indicators Documenting best practices and sharing improvements to leverage results across Azenta Collaborating with global ABS leaders, plant teams, and executive leadership to ensure alignment on corporate strategy and goals Reporting Structure: Reports to Vice President, Azenta Business System Internal relationships: Plant Managers and Business Leaders No direct reports Year 1 Objectives Immersion into Azenta including ABS and existing lean methodologies. Support ABS launch strategy including democratization, culture building, and setup of ABS as a primary method of developing talent. Implement and sustain foundational Lean tools including Problem Solving and Daily Management in operations, commercial, and innovation spaces. Success will be measured by impact on SQDIP metrics. Ensure employee engagement and participation to create a culture of Continuous Improvement Education and Experience Bachelor's Degree in Engineering, Business, Operations, Chemistry, or related field 8-10 years relevant work experience across Continuous Improvement and Operations within a manufacturing/industrial environment Experience in Life Sciences, consumables/instrumentation, or regulated industry preferred. Industrial automation, genomics, cold chain, and/or GLP experience is beneficial. Visual Project Management experience preferred Training and dedicated experience with Continuous Improvement/Lean methodology; Lean certifications preferred Proven successful application of Lean tools including 80/20, Lean Leadership, including Daily Management, KPI Leadership, Standard Work, Gemba Walks, Value Stream Mapping, 6S, Transactional Process Improvements, Kanban/replenishment systems, Structured Problem Solving, RCCA, etc. Experience leading manufacturing operations in addition to dedicated Lean roles Strategy / Policy Deployment experience preferred Demonstrated ability to facilitate Kaizen events to produce sustained, measurable improvements Influential leadership skills to develop, mentor, and train employees at all levels without direct supervisory responsibility Strong interpersonal skills with the ability to relate to people at all levels of the organization Proficiency with Microsoft Office and general computer skills. Power Automate, Power Apps, Tableau experience preferred. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. About Us Azenta is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. As a global leader in R&D multiomics services, Azenta Life Sciences, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.
Jul 25, 2025
Full time
Director, Azenta Business System page is loaded Director, Azenta Business System Apply locations UK - Manchester Germany - Leipzig UK - Wotton time type Full time posted on Posted 6 Days Ago job requisition id R Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Director, Azenta Business System Job Description Azenta Life Sciences is dedicated to enabling life sciences organizations around the world to bring impactful breakthroughs and therapies to market - faster. We provide a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic, and healthcare institutions globally. Azenta encapsulates our commitment to helping customers reach new heights in their pursuit of scientific progress. By integrating our industry-leading capabilities, Azenta Life Sciences enterprise-wide sample exploration and management solutions will accelerate discovery, development and delivery, with greater speed and precision. At Azenta, we strive to keep elevating each other, our customers' work and our industry - building a healthier world for people everywhere. Position Overview The Director of the Azenta Business System will play a pivotal role in driving continuous improvement and organizational change as a member of the Corporate ABS group. They will be responsible for Lean deployment and strategy development across the UK and Germany-based sites for the Multiomics and Sample Management Solutions businesses. The ideal candidate will have significant experience driving Lean tools and methodologies while fostering a culture of Continuous Improvement across the organization. As a proven shop floor leader, they will be hands-on in Lean deployment activities including the introduction of foundational Lean tools (5S, Standard Work, TPI, Value Stream Mapping, and Problem Solving). They will balance the strategical elements of the Azenta Business System with tactical deployment. Key Responsibilities Utilizing the Azenta Business System to improve safety, quality, efficiency, cost, and other KPIs Aligning corporate strategy with site-based goals, needs, and improvement priorities Providing overall support, assistance, and direction to plant leadership teams regarding CI initiatives Utilizing data to identify gaps in performance versus best practices; work with teams to execute improvement plans Leading and coaching CI events and Kaizens through hands-on participation Developing Lean competencies in others to ensure sustainment Assisting with improvement of asset utilization and equipment management Developing training materials and effectively delivering in a team environment Understanding and applying financial drivers and key performance indicators Documenting best practices and sharing improvements to leverage results across Azenta Collaborating with global ABS leaders, plant teams, and executive leadership to ensure alignment on corporate strategy and goals Reporting Structure: Reports to Vice President, Azenta Business System Internal relationships: Plant Managers and Business Leaders No direct reports Year 1 Objectives Immersion into Azenta including ABS and existing lean methodologies. Support ABS launch strategy including democratization, culture building, and setup of ABS as a primary method of developing talent. Implement and sustain foundational Lean tools including Problem Solving and Daily Management in operations, commercial, and innovation spaces. Success will be measured by impact on SQDIP metrics. Ensure employee engagement and participation to create a culture of Continuous Improvement Education and Experience Bachelor's Degree in Engineering, Business, Operations, Chemistry, or related field 8-10 years relevant work experience across Continuous Improvement and Operations within a manufacturing/industrial environment Experience in Life Sciences, consumables/instrumentation, or regulated industry preferred. Industrial automation, genomics, cold chain, and/or GLP experience is beneficial. Visual Project Management experience preferred Training and dedicated experience with Continuous Improvement/Lean methodology; Lean certifications preferred Proven successful application of Lean tools including 80/20, Lean Leadership, including Daily Management, KPI Leadership, Standard Work, Gemba Walks, Value Stream Mapping, 6S, Transactional Process Improvements, Kanban/replenishment systems, Structured Problem Solving, RCCA, etc. Experience leading manufacturing operations in addition to dedicated Lean roles Strategy / Policy Deployment experience preferred Demonstrated ability to facilitate Kaizen events to produce sustained, measurable improvements Influential leadership skills to develop, mentor, and train employees at all levels without direct supervisory responsibility Strong interpersonal skills with the ability to relate to people at all levels of the organization Proficiency with Microsoft Office and general computer skills. Power Automate, Power Apps, Tableau experience preferred. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. About Us Azenta is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. As a global leader in R&D multiomics services, Azenta Life Sciences, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.
