Facilities Manager (Hard Services)

Facilities Manager (Hard Services) page is loaded Facilities Manager (Hard Services) Apply remote type In Office locations GBR - 27 Wrights Lane - London time type Full time posted on Posted 5 Days Ago job requisition id R-025409 Facilities Manager (Hard Services)

Job Description:

At Warner Music Group, we're a global collective of music makers andmusic lovers, tech innovators and inspired entrepreneurs, game-changingcreatives and passionate team members. Here, we turn dreams intostardom and audiences into fans. We are guided by three core values thatunderpin everything we do across all our diverse businesses:

Curiosity : We do our best work when we're immersing ourselves inculture and breaking through barriers. Curiosity is the driving forcebehind creativity and ingenuity. It fuels innovation, and innovation isthe key to our future.

Collaboration : Making music and bringing it to the world is all aboutthe power of originality amplified by teamwork. A great idea, like agreat song, travels globally. We ignite passions and build connectionsacross our diverse community of artists, songwriters, partners, andfans.

Commitment : We pursue excellence for our team and our talent.Everything in music starts with a leap into the unknown, and we'recommitted to keeping the faith, acting with integrity, and delivering onour promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a workenvironment that actively values, appreciates, and respects everyone. Weencourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds - an innovativeglobal music company that retains the creative spirit of a nimbleindependent.

A little bit about our team:

We are a core team of five, supporting approximately 800 members of staff across two buildings in Kensington, and one building in Shoreditch. You will be responsible for the management of the Facilities helpdesk, and on-site maintenance

Your role:

If you want to apply your experience in delivering customer-service and environmental-management to the highest-level in an active, highly-creative surrounding; where you will be given the freedom to drive improvement to existing systems and processes, we want to hear from you!

Here you'll get to:

You will be the key point of contact for Warner Music staff regarding day-to-day FM queries.

Your main responsibilities will be -

• The management of both the planned and reactive maintenance across a portfolio of three buildings, ensuring that this is completed on-time, to our pre-agreed specification and within budget. This will include attending regular meetings with management, subcontractors and, where appropriate, landlords; and will also require the production of weekly status reports to management.
• The management of the frontline helpdesk, ensuring that staff queries are completed swiftly and satisfactorily, and that central supplies required to achieve this are maintained to an appropriate level.
• Health & Safety; ensuring that Warner Music complies with legislation and maintains a consistent high-standard. This will encompass management of weekly internal audits completed by the team, and bi-annual external audits completed by third-parties across maintenance, the internal environment and fire.
• You will assist the Workplace Director with the management of our fleet of approximately 500 mobile devices, including rolling-out new devices, assisting end-users with day-to-day queries and producing monthly usage reports.
• The management of the headed stationery for the business.
• Planning, budgeting and implementation of internal fit-out works, small projects and staff relocation.

About you:

• Significant experience in a Facilities role.
• Demonstrable experience of managing and reviewing a planned maintenance regime for a medium-sized business, encompassing HVAC, datacentres, security assets and catering equipment.
• Proven experience in small project management.
• Health & Safety qualifications at IOSHH level or higher.
• Demonstrable understanding of budget forecasting, especially within the realm of building and plant maintenance.
• You will be committed to delivering exceptional customer care.
• Good knowledge of working with Windows computers and both Google Workspace and the Microsoft Office Suite.
• Strong Excel/Google Sheets skills; you will be analyzing and summarizing large tables of data both for financial reports and audit purposes.
• Strong managerial experience, and excellent interpersonal & communication skills.
• You are proactive and conscientious, with a keen eye for detail.
• Exceptional time-management skills and are able to work under pressure to meet tight deadlines across multiple projects.

We'd love it if you also had:

• A keen interest in technology, and an understanding of how complex audio-visual systems work.
• Previous experience with Mobile Device Management platforms, in particular MobileIron for iOS devices.
• Previous experience with CAFM platforms, in particular Concept.
• Basic experience in AutoCAD.
• A proactive outlook with regards implementing new ideas and systems to improve both the
• general workplace environment and the processes we use to achieve our daily tasks.

About us:

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the "Apply" link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.