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Business Support Apprentice
Business Support Apprentice , Apply From: 01/07/2025 Learning Provider Delivered by EXETER COLLEGE Employer Devon County Council Vacancy Description
- Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
- Assist with the distribution of incoming mail and despatch of outgoing mail as required
- Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
- Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
- Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
- Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
- Maintain up to date and accurate records
- Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
- Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
- Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
- Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
- Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
- Carry out the duties and responsibilities of the post in compliance with the County Council's Equal Opportunities policies
- Understand and comply with the County Council's Environmental policies
- Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Key Details Vacancy Title Business Support Apprentice Employer Description At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working. Vacancy Location Devon County Hall Topsham Road Exeter EX2 4QD Wage Frequency Custom Number of Vacancies 1 Vacancy Reference Number Key Dates Apply From 01/07/2025 Closing Date For Applications 2025-07-:59:59 Interview Begin From Possible Start Date 2025-08-:00:00 Training Training to be Provided
- Business Administrator Level 3 Apprenticeship Standard
- Training will take place at Exeter College
- This will require the successful candidate to attend the Exeter College Site once a week
Learning Provider EXETER COLLEGE Contact Details Louisa Grimes Vacancy Type: Skills Required
Communication skillsIT skillsOrganisation skillsCustomer care skillsTeam workingInitiativeNon judgementalListening Skills
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