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Principal, VAT Consulting page is loaded Principal, VAT Consulting Apply locations London time type Full time posted on Posted 6 Days Ago job requisition id R Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Principal develops, implements, and executes tax services. They also oversee operations of Practice to meet current and future business requirements. Duties and Responsibilities: Develops new client relationships and works with Ryan's global management team to expand the practice to other markets Works with other Ryan practices to develop new planning ideas to deliver to clients Coordinates the delivery of Practice services to Ryan clients Supervises consulting and recovery work delegated to staff and managers Delivers presentations to prospects and clients Serves as subject matter expert on Practice and assigned jurisdictions/geographical areas Assists in the general administration and best practice operations of the Practice Is accountable for the profitability of the Practice, monitoring the financial statements (e.g., P&L, revenue, margin), and building efficiencies to maximize profitability. Communicates with the Executive Committee, Principals, management team and Senior Leadership within Ryan on status of business requirements Partners with Corporate Development to unite on acquisition strategies for the business and assists with maintaining relationships with potential acquisition candidates, strategic partners and leads transition team for new acquisitions Oversees and centralizes the proposal process for the Practice and teams with Business Development on key clients and sales initiatives Performs other duties as assigned. Education and Experience: Bachelor's degree in related field required; has a minimum of 10 to 12 years' experience in Practice-specific area; has excellent technical Practice Consulting skills; deep familiarity with Practice laws and rules; has previous track record of excellent service delivery and working in a team environment. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation and research. As well as familiarity of tax systems and software. Supervisory Responsibilities: Directly supervises employees in the Practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: Standard indoor working environment Occasional long periods of sitting while working at computer Occasional long periods of standing while copying Must be able to lift, carry, push, or pull up to 10 lbs. Position requires regular interaction with coworkers and clients both in person and via e-mail and telephone Independent travel requirement: 50% plus. Similar Jobs (5) Senior Consultant, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Manager, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Director, VAT Consulting locations London time type Full time posted on Posted 6 Days Ago

Location: Welwyn Garden City - Hybrid working Salary £50k - £60k dependent upon experience + car allowance + potential bonus + fantastic benefits package Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you. Position Summary We have an exciting opportunity for a talented Senior Category Insights Manager to join our CDT "Commercial Development team" in the UKI market to champion category and shopper insights within Cereal Partners and one of our leading retail multiple accounts, driving what's best for the category and ultimately delivering growth for both. You will provide whole category analysis, recommendations and strategic advice based on solid category and shopper insight internally and externally. We want to be "Trusted for putting the Shopper first". A little bit about us We are Cereal Partners and together we make breakfast better. This belief is the foundation upon which Cereal Partners Worldwide (CPW) is built. As a unique joint venture between General Mills and Nestlé, we are a leading global breakfast cereal company in our own right - with a very special culture. Partnership is the secret ingredient in our business, and that means we have created a culture of togetherness that helps us do things better. Better Food, Better Lives, Better Planet and a Better CPW are promises that we try to live and work by, and that all adds up to a better breakfast. To us, that means providing consumerswith tasty and nutritious breakfast cereals that make them feel good for the day ahead; workingwith customersto get the best cereal products and brands on the shelf; and supporting one another, as colleagues, to be the best we can be. That's how we're able bring to market some of the best-loved breakfast cereals in the world, including SHREDDIES, SHREDDED WHEAT, NESQUIK and CHEERIOS We aim to make breakfast betterto helppeople start their day in the best possible way. And we do itby working to shared values that we look for in each other: Collaboration, Commitment, Courage and Capability. We like to think our culture of togetherness makes us unlike any other cereal company - and a place where we can all thrive together. A day in the life of a Senior Category Insights Manager Your key responsibilities will include: Develop long term sustainable category partnerships with key retailer contacts. Design and execute an annual insight plan, demonstrating category thought leadership, expertise in knowing and understanding the shopper, and highlighting short-term & long-term growth opportunities Set up and maintain regular meetings with the buyer and category contacts, to build strong relationships & progress the category plan. Proactively manage customer range reviews, merchandising changes, store trials and ad-hoc projects providing fact-based recommendations and solutions, ensuring all key customer deadlines are met Champion our Category and Shopper Vision as a framework for long-term growth, tailoring where possible to increase customer relevance & understanding. Work alongside the Shopper Activation Team to provide actionable recommendations, activation or trial for your retail account Contribute to the annual category planning process, clearly driving strategic direction for your retail account and ensuring the category growth agenda is always top of mind. Be a data expert - interrogating all available data resources including KANTAR / CIRCANA/ IGD/ DUNNHUMBY/ NECTAR to generate insight and champion data usage across the business Be the shopper expert providing insight and the shoppers point of view to Sales, Marketing & Customer Marketing Actively provide consultant advice and support to the Sales & Marketing teams to highlight distribution, range and promotional strategy opportunities for Cereal Partners. Brand Champion role. Provide marketing with shopper insight into their brands to assist in their annual planning, improve understanding and drive retailer specific activation ideas. What will make you successful The successful candidate will bring a wealth of experience in Category and Shopper Insights within FMCG and ideally will have worked across different retailer multiple accounts and possibly different channels. You will have excellent analytical skills and the ability to interpret data and translate this into insights and actionable recommendations. You will also have: Customer facing experience and solid relationship management skills Experience of influencing by presenting with expertise on the category An aptitude for IT skills and previous experience in space planning systems would be advantageous Working knowledge of Powerpoint, Excel, Kantar, EPOS - Circana/Nielsen and retailer databases such as Dunnhumby & Nectar What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.Be yourself, everyone else is taken! Position Snapshot Senior Category Insights Manager Location: Welwyn Garden City - Hybrid working Salary £50k - £60k dependent upon experience + car allowance + potential bonus + fantastic benefits package Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you. Position Summary We have an exciting opportunity for a talented Senior Category Insights Manager to join our CDT "Commercial Development team" in the UKI market to champion category and shopper insights within Cereal Partners and one of our leading retail multiple accounts, driving what's best for the category and ultimately delivering growth for both. You will provide whole category analysis, recommendations and strategic advice based on solid category and shopper insight internally and externally. We want to be "Trusted for putting the Shopper first". A little bit about us We are Cereal Partners and together we make breakfast better. This belief is the foundation upon which Cereal Partners Worldwide (CPW) is built. As a unique joint venture between General Mills and Nestlé, we are a leading global breakfast cereal company in our own right - with a very special culture. Partnership is the secret ingredient in our business, and that means we have created a culture of togetherness that helps us do things better. Better Food, Better Lives, Better Planet and a Better CPW are promises that we try to live and work by, and that all adds up to a better breakfast. To us, that means providing consumerswith tasty and nutritious breakfast cereals that make them feel good for the day ahead; workingwith customersto get the best cereal products and brands on the shelf; and supporting one another, as colleagues, to be the best we can be. That's how we're able bring to market some of the best-loved breakfast cereals in the world, including SHREDDIES, SHREDDED WHEAT, NESQUIK and CHEERIOS We aim to make breakfast betterto helppeople start their day in the best possible way. And we do itby working to shared values that we look for in each other: Collaboration, Commitment, Courage and Capability. . click apply for full job details

Hello! To apply to the job you were interested in, please create a Workday account, if you already have an account please sign in. We look forward to learning more about you! Business Development Director page is loaded Business Development Director Apply locations United Kingdom - Remote time type Full time posted on Posted 30+ Days Ago job requisition id REQ_44904 Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: Job Summary: This role is responsible for identifying, advocating and pursuing business development opportunities related to business growth within the EMEA region. Responsibility includes developing and implementing sales and marketing strategies, specifically targeting rail operators and regional transport authorities in all cities. Working within the Growth team incorporating operations, solutions, commercial, bids & proposals, the responsibility is to both retain and grow our existing customer base as well as lead on numerous large new opportunities and tenders, with the backing of the larger Cubic global team. This role typically works under limited supervision and direction and will regularly exercise discretionary and substantial decision-making authority. An entrepreneurial mind-set is critical. Essential Job Duties and Responsibilities: Owns and drives and implements the growth strategy for EMEA in line with the company strategy Develops and executes business plan related goals including revenue, bookings and profit Develops strategic business and political relationships with Ministers, regional transport authorities, regional political leaders, treasury, etc Drive digital marketing strategy, leveraging channels, tools and social media to develop new business Develops and executes opportunity specific capture plans and strategies to ensure customer engagement is being performed based on best practice Influences to ensure the right level of internal support is obtained to place Cubic in a leading position, maintaining a productive relationship with the business and engineering teams Develops thought leadership issues white papers to position Cubic as a leader with EMEA Contract revenue/values between 5m - 100m Exemplar CRM administration discipline (Salesforce), performing appropriate, accurate and realistic reporting and forecasting utilizing CRM data - leading by example Helps oversee the timely production and compilation of quality written submissions for pre-qualification documents and tender quality statements Ensures our solutions and product teams have access to clients and market influencers such as consultants Improves competitive position by recommending new applications of systems, providing information on the technical development of systems and assisting in program planning Maintains a thorough understanding of products, price to win, competition, market forces and customer needs in EMEA transportation. Comply with Cubic's values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. Minimum Job Requirements: Skills knowledge and experience: Essential: Experience in successfully winning and growing business in transportation Have an established contact and relationship base within the transportation industry at all levels Complete understanding of the rail fare engine/central booking engine stakeholders and the industry standards & requirements by sales channel (mobile, TVM's, ticket office, Onboard mPOS, etc) Thorough understanding of rail ticketing & payments, account-based ticketing, legacy closed loop card solutions, MaaS, journey planning, industry hardware requirements (gates, readers, validators, TVM's, etc) Open / Closed Loop and Private Label transit card experience/knowledge Mobile wallet understanding (ApplePay, GooglePay,etc) A thorough understanding of retail and validation of all rail ticket/token types Experience in selling services, systems and/or products and recording data in Salesforce or similar tool Experience in securing large contract sales Evidence of significant deal closure (likely to be multi-million value deals) with system and service elements Account Management experience Complex sales management experience with cross-functional teams Ability to manage capture teams Experience building and maintaining client relationships Deal shaping and negotiation skills Computer literacy Desirable: Project/Program management experience Industry experience Sales methodology training such as Shipley or Miller Heiman Expert knowledge of the public transportation sector in general Education and qualifications Essential: Qualifications in Marketing, Engineering or Management or Marketing or equivalent relevant on the job experience Personal Qualities Strong customer focus, ability to build trusted and lasting relationships. Good listening skills and empathy Ability to prioritise work, complete multiple tasks and work under deadlines. Ability to make substantial decisions without supervision Must have excellent interpersonal and negotiation skills with a keen business and technical awareness Must be self-motivated, creative and have the ability to work closely in a team environment with other departments and individuals at all levels in the organisation Extensive travel required - May be required to travel domestically and internationally and work off hours, in-line with customer requirements Positive attitude with the ability to embrace change The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type: Employee About Us Cubic creates and delivers technology solutions in transportation that make people's lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.

Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert business analyst skills who specializes in the Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs and the charisma to cast a vision for what is possible with the Revenue Cloud. Once your user stories are finished, you enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. This will be a 100% remote positon. What you get to do: Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements Document requirements in the form of process flow diagrams and user stories Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed Complete declarative configurations for Salesforce Revenue Cloud projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support Design user story test scripts and participate in end-user acceptance testing Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping Participate in training content development and administrator and end-user training delivery Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions What you bring to the role: 3+ years of Salesforce industry experience in a consulting capacity working with the Revenue Cloud and a proven understanding of the software development lifecycle Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services Excellent client-facing written and oral communications skills Experienced in executing gap analysis and requirements traceability matrices Experienced in project management theories, practices, and methods including Agile Experienced with Conga Document Generation, Visio, JIRA, Prodly, Copado, or similar tools desirable Experience in the High Tech or Manufacturing industries highly desired Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months Required Salesforce certifications: Administrator, CPQ Specialist Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax Bachelor's degree in business, computer science, or engineering What we'll do for you: Competitive compensation package Health, dental, life & disability insurance Flexible, collaborative work environment with a commitment to work life balance Hybrid role Learn and challenge yourself in a fast-paced, growing tech company Moreabout us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!

Company Description Are you ready to accelerate your career? Join Cielo as a Brand Strategy Director! A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators. With our fresh approach - we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by law. Work Location: UK Work Arrangement: Remote for candidates based in the UK, traveling 1-2 times per year Language Requirement: English Specific requirements: Employer Brand experience, preferably in an agency setup, or RPO, or a mix of these; client relationship management, exposure to C level, revenue growth, team leadership, and cross-functional team development Job Description The Brand Strategy Director will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance, and maximize the value of the client's employer brand. The Brand Strategy Director is a global, commercially oriented leader, capable of generating and delivering revenue targets. The key result areas for this position are: delighting internal and external customers, leading to new revenue opportunities; delivering progressive solutions to exceptional standards; and expanding services from existing clients while achieving P&L targets. This role is crucial to driving brand engagement solutions across global clients. Responsibilities Deep knowledge of employer branding, recruitment marketing, and employee communications. Expert at measuring and maximizing marketing ROI. Self-sufficient in scoping, converting, and delivering all aspects of brand projects up to $250K, with up to three projects per year. Full accountability for commercial, service, and reputational excellence. Lead and integrate new IP, services, and products into Cielo. Create and lead the delivery of customized brand solutions and strategies based on client needs. Design and launch new services and solutions, including a suite of assets for existing offerings. Own a client portfolio of around $1M. Serve as a consultant to client leaders, building senior-level relationships to advise on brand solutions, facilitate thought leadership, and share best practices. Maintain high visibility and reputation within Cielo, leading to ongoing client development opportunities, sharing new products/services, and case studies at QBRs or stimulus sessions. Convert approximately $200K annually from current Cielo clients. Lead practice growth and reputation by writing thought leadership blogs, speaking at summits, and leveraging networks for new business opportunities. Collaborate with sales teams to identify, train, and sell solutions, and generate new internal client leads. Operations: Performance Support regional capability teams to ensure a sustainable operating model for brand and digital solutions. Own service delivery standards, management, and governance within the portfolio. Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting, and continuous improvement. Provide insights to clients and stakeholders by turning marketing data into strategic stories and recommendations. Conduct digital audits and evaluate clients' brand, recommending solutions. Qualifications Education : Bachelor's or Master's degree plus relevant marketing and digital vocational training. Experience : Extensive experience in employer branding, marketing, and communications programs. Preferred experience in marketing agencies, outsourcing, or consulting. Strong skills in data analysis for insight and strategy generation. Experience in client management and service delivery, including resourcing and talent management. Previous P&L management experience, including forecasting, budgeting, and invoicing. Skills and Abilities : Digitally curious and savvy; excellent people management skills.

About Us: We are expanding to create an integrated financial services group, including mortgages, insurance, foreign exchange, and wealth management. We are looking for a driven and entrepreneurial FX sales consultant to join our growing team. This is a unique opportunity for an ambitious individual to be part of an exciting venture. The Role: As a FX sales consultant, you will have the autonomy to build and scale your book of clients from the ground up, with the full support of K2's leadership team. The ideal candidate will be entrepreneurial and self-motivated, driven to build relationships with key clients. What We Offer: Cross-selling opportunities across the group's divisions, including insurance, mortgages, and wealth management, providing a strong lead source. Full support from the group company in terms of marketing, administration, and business development. Entrepreneurial culture with significant growth potential. Key Responsibilities: Build and grow your book of FX clients, driving business development and client acquisition. Collaborate with other divisions to maximise cross-selling opportunities. Develop and manage a team of brokers over time. Ensure compliance with all regulatory requirements. Who We're Looking For: Entrepreneurial mindset, with the vision and drive to build a book of clients. Strong communication and client relationship skills. Ability to work independently, with a focus on business growth. If you're ready to take the next step in your career and build something of your own, with the support of a well-established wealth management group, we'd love to hear from you. Job Type: Full-time Pay: £40,000.00-£45,000.00 per year Additional pay: Commission pay Benefits: Profit sharing Referral programme Work Location: London

Join our global team in designing and automating personalised customer experiences at scale. At Kaisa, we understand that our greatest asset is our talented and diverse team. We believe in creating an environment that fosters personal growth, professional development, and overall well-being. Regardless of where you are in the world, our commitment to your success and happiness remains unwavering. Job Overview The Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of Kaisa customers by increasing adoption of the Kaisa product suite via the delivery of the Customer Success Programme. Responsibilities and Duties Revenue retention and growth for a portfolio of existing Kaisa customers. Delivering the Kaisa Customer Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product suite. Maximising the value and business impact of Kaisa by establishing customer goals and KPIs and working with them to optimise these. Building and developing strong customer relationships and increasing understanding of the Kaisa value proposition across multiple business units and markets. Building, maintaining, and executing customer account and growth plans to maximise upsell and cross-sell opportunities. Actively identifying customer health risks and executing risk mitigation plans to minimise revenue churn. Becoming a Kaisa product expert, delivering ongoing product training to a wide range of customer stakeholders. Acting as the internal Voice of the Customer and providing feedback to Product teams, becoming an expert on product usage and vision. Collaborating with Senior Customer Success Managers, Business Operations, Pre-Sales Consultants, Support, and Marketing teams. Skills Requirements Must Have 3+ years experience in Enterprise SaaS Customer Success or related field with a proven track record of customer relationship management. Commercially savvy and experienced in working strategically to achieve customer retention and revenue growth. Experience working with large businesses and complex organizations. Demonstrates emotional intelligence and the ability to influence decision-makers. Proficient in multitasking and adjusting priorities quickly. Strong analytical, problem-solving, and situational awareness skills. Excellent written and verbal communication skills, including presentation skills. C-level experience is highly valued. Fluent in English; additional languages are a plus. Team player with a willingness to collaborate. Experience delivering product training and demonstrations. Highly Valued Good time and project management skills. Experience with Customer Experience (CX) SaaS platforms. Understanding of API integrations and customer ecosystems. Knowledge of the Automotive, Real Estate, or marketplace/classifieds industries. Company Culture and Benefits What makes Kaisa stand out? Our values, which guide us every day: Innovate with Agility: We move fast, think creatively, and adapt seamlessly. Win Together: Success is a team effort, and we celebrate it as one. Own It: Accountability drives progress, and we take pride in our work. Champion Sustainability and Diversity: We foster inclusivity and make responsible choices. Spread the Vibe: A positive atmosphere fuels great ideas and connections. Benefits include: Opportunity to work with a talented and passionate team in a fast-growing company. Be part of a company that values innovation, collaboration, and customer success. Country-specific health and family insurance, retirement contributions, wellness opportunities, and more. Access to learning through the Kaisa Academy. Participation in sustainability initiatives. Flexible and remote work options. Regular team events across countries. Support for work-life balance and a solid team environment.

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world's most innovative brands with frictionless, end-to-end customer experiences.We are known for our comprehensive solutions, proven expertise, and collaborative, agile approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary. Job Purpose We want to add a dynamic Salesforce Consultant to the Astound Digital UK team. Responsibilities: Design and configure Salesforce to build customized solutions driving key business processes; Support on presales activities including responding to RFP/pursuits, estimating, demos, and client presentations Partner with the internal team to drive utilization and integration between systems; Manage system release schedule and rollout; Perform support and development activities for applications/projects assigned; Be a thought leader in how to best leverage Salesforce capabilities to improve organizational efficiency and effectiveness using improved features/functionality or process improvement; Research capabilities as needed to satisfy business requirements, and provide gap analysis; Develop custom applications using declarative tools: flows, process builders, etc. Author and Maintain System Configuration Documentation Salesforce Expertise: Stay updated on the latest Data and AI Salesforce features, applying this knowledge to enhance outcomes and propose innovative solutions Work with the latest AI technologies to drive innovation Required skills/qualifications : 3+ years of total Salesforce experience 2+ years of relevant experience working with Lightning Web Component or LW. 1+ year of Agentforce and Data Cloud experience 2+ Salesforce certifications Desire to understand and improve business processes through automation and tools; Experience implementing and integrating app exchange products; Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools), and integrating with other applications; Experience working with distributed delivery teams Strong understanding of Salesforce SDLC Good to have: Agentforce Specialist and Data Cloud Certifications Software architecture design using object-oriented and modularity principles; Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies; Technical documentation writing skills Experience in Salesforce configuration Experience with industry clouds and multiple salesforce clouds will be a plus Prior consulting experience What we offer in return Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide Why work for Astound Digital? Whether you're working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!

Select how often (in days) to receive an alert: Job Title: Customer Consultant - 8 hours Harrogate Date: 23 Jul 2025 Location: Harrogate, NYK, GB, HG1 1AE Full Time/Part Time: Part-Time Contract Type: Regular/Permanent The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic productsthat make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a rangethat suits their preferencesand lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and theretail industry Open availability for evening, weekend, and holiday shifts.