Bibby Financial Services United Kingdom
Adderbury, Oxfordshire
AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it is working when needed. VIP IT Support. This includes: To provide IT Support where needed or requested to the BFS Board and Executive Leadership team, including their PAs on site in Pembroke House, Banbury office. This covers IT support for VIPs in solving problems related to software, hardware and AV. Provisioning support. This includes: To work on tickets (Incidents and Service Requests) in ITSM tool providing an excellent hardware and software provisioning service to all BFS employees. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. To manage the provision of new, replacement, and allocation of machines; To plan, test and undertake endpoint deployments, refreshes or updates where required. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. What we are looking for in our ideal AV & IT Support Analyst: Experience with provisioning service and AV Excellent customer service skills with the desire to exceed customer expectations Excellent communication skills both verbal and written Excellent organisation and prioritisation skills Ability to establish and maintain effective relationships with customers, colleagues and suppliers Ability to work independently, and as part of a team Ability to work effectively under pressure Strong Microsoft office skills, Excel in particular Good understanding of IT Security principles & controls Skilled in documenting processes and procedures A proactive approach to problem solving and a genuine desire to get to the underlying cause of issues and improve service As our AV & IT Support Analyst , we will reward you and your hard work with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Why us? We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets. We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd. We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time. We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success. There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner. If you would like to join us, please click Apply today to be considered as our AV & IT Support Analyst we would love to hear from you! We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process. We reserve the right to close applications early. No agencies, please.
Jul 25, 2025
Full time
AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it is working when needed. VIP IT Support. This includes: To provide IT Support where needed or requested to the BFS Board and Executive Leadership team, including their PAs on site in Pembroke House, Banbury office. This covers IT support for VIPs in solving problems related to software, hardware and AV. Provisioning support. This includes: To work on tickets (Incidents and Service Requests) in ITSM tool providing an excellent hardware and software provisioning service to all BFS employees. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. To manage the provision of new, replacement, and allocation of machines; To plan, test and undertake endpoint deployments, refreshes or updates where required. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. What we are looking for in our ideal AV & IT Support Analyst: Experience with provisioning service and AV Excellent customer service skills with the desire to exceed customer expectations Excellent communication skills both verbal and written Excellent organisation and prioritisation skills Ability to establish and maintain effective relationships with customers, colleagues and suppliers Ability to work independently, and as part of a team Ability to work effectively under pressure Strong Microsoft office skills, Excel in particular Good understanding of IT Security principles & controls Skilled in documenting processes and procedures A proactive approach to problem solving and a genuine desire to get to the underlying cause of issues and improve service As our AV & IT Support Analyst , we will reward you and your hard work with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Why us? We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets. We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd. We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time. We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success. There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner. If you would like to join us, please click Apply today to be considered as our AV & IT Support Analyst we would love to hear from you! We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process. We reserve the right to close applications early. No agencies, please.
IT Helpdesk Analyst 3 Months initial contract Dagenham - On site full time (Working shift rotations - (Apply online only), (Apply online only) and (Apply online only).) 190.43 per day (Inside IR35) The IT Team is responsible for: - Providing the manufacturing facility with operational support for all IT applications and infrastructure across the plant. - Delivering specific IT projects within the plant (e.g., new applications, infrastructure, hardware). - Supporting the IT component of new model launches. - Acting as a single point of contact for all plant IT issues and coordinating with Central IT. - Ensuring adherence to IT policy throughout the plant. Responsibilities First-Level Help Desk Support: - Responding to phone calls to the Help Desk. - Performing Silas administrative tasks (e.g., password resets, account setup). - Handling general administrative IT tasks (e.g., modifying access levels). - Resolving software issues (remotely where possible). - Resolving hardware issues. - Logging hardware errors in accordance with existing maintenance contracts. - Installing application software on client machines. Daily Operational Tasks: - Conducting start-of-shift system checks. - Running backup services and managing tape storage. - Carrying out departmental maintenance and standards actions. - Assisting in creating, updating, and reviewing Single Point Lessons (SPLs). - Testing network and telephone sockets and verifying data transfer equipment. - Following local and corporate Change Control procedures. - Moving and installing IT hardware. - Setting up conference facilities as required. - Maintaining an accurate IT stores inventory. - Supporting IT Engineers on an ad hoc basis. - Providing handover communications and reports as needed. - Escalating emergency issues beyond the plant when necessary. Candidate Attributes: - Flexibility: Willingness to work flexibly to meet the demands of the plant. - Self-Starter: Able to operate independently on certain tasks. - Customer Focus: Regular interaction with plant-based customers is expected. - Attention to Detail: Inventory and procedural tasks require precision and the ability to follow detailed, sequenced instructions. - Continuous Improvement Mindset: Candidates are encouraged to identify and suggest improvements to operational practices and processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 25, 2025
Contractor
IT Helpdesk Analyst 3 Months initial contract Dagenham - On site full time (Working shift rotations - (Apply online only), (Apply online only) and (Apply online only).) 190.43 per day (Inside IR35) The IT Team is responsible for: - Providing the manufacturing facility with operational support for all IT applications and infrastructure across the plant. - Delivering specific IT projects within the plant (e.g., new applications, infrastructure, hardware). - Supporting the IT component of new model launches. - Acting as a single point of contact for all plant IT issues and coordinating with Central IT. - Ensuring adherence to IT policy throughout the plant. Responsibilities First-Level Help Desk Support: - Responding to phone calls to the Help Desk. - Performing Silas administrative tasks (e.g., password resets, account setup). - Handling general administrative IT tasks (e.g., modifying access levels). - Resolving software issues (remotely where possible). - Resolving hardware issues. - Logging hardware errors in accordance with existing maintenance contracts. - Installing application software on client machines. Daily Operational Tasks: - Conducting start-of-shift system checks. - Running backup services and managing tape storage. - Carrying out departmental maintenance and standards actions. - Assisting in creating, updating, and reviewing Single Point Lessons (SPLs). - Testing network and telephone sockets and verifying data transfer equipment. - Following local and corporate Change Control procedures. - Moving and installing IT hardware. - Setting up conference facilities as required. - Maintaining an accurate IT stores inventory. - Supporting IT Engineers on an ad hoc basis. - Providing handover communications and reports as needed. - Escalating emergency issues beyond the plant when necessary. Candidate Attributes: - Flexibility: Willingness to work flexibly to meet the demands of the plant. - Self-Starter: Able to operate independently on certain tasks. - Customer Focus: Regular interaction with plant-based customers is expected. - Attention to Detail: Inventory and procedural tasks require precision and the ability to follow detailed, sequenced instructions. - Continuous Improvement Mindset: Candidates are encouraged to identify and suggest improvements to operational practices and processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Ready to work on innovative mobile tech that supports real-world sustainability? We're expanding our Mobile Engineering team and looking for a Mobile Engineer to help drive feature development and improvement across our Android and cross-platform apps. As part of Selected Interventions - now a proud member of the AMCS Group - you'll work in a focused, agile team contributing to software that makes a meaningful difference. About Selected Interventions We're a software and services company powering the environmental sector through our class-leading ECHO Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO is used by global, multi-billion turnover companies to manage complex field operations through a seamless suite of web, desktop, and mobile applications. What Makes Us Different We're specialists in environmental services, with a mission to help the planet operate more sustainably. Now part of AMCS Group, we offer the agility of a close-knit team with the global scale and resources to grow your career. Role Description This is a full-time hybrid role for an experienced Mobile Engineer. You'll support the Mobile Team in maintaining and developing features for Onboard. Working within a focused squad under the direction of the Mobile Team Lead, you'll collaborate with product owners, quality analysts, and fellow engineers to deliver solutions that meet customer needs and align with our product and technical strategies. Day-to-Day Responsibilities • Collaborate across teams to ensure smooth service delivery and software releases. • Deliver high-quality, maintainable mobile software. • Follow coding standards and best practices. • Apply modern development standards to improve our mobile apps. • Participate in code reviews and contribute to code quality. • Troubleshoot and resolve issues promptly to minimise impact. • Communicate clearly with stakeholders on progress and technical details. Experience and Skills Needed • Experience in mobile development with Xamarin (ideally Xamarin.Android & MvvmCross). • Proficient in C# and the .NET framework. • Familiar with Git version control. • Strong problem-solving skills and attention to detail. • Collaborative and communicative team player. • Experience with Agile methodologies (e.g., Scrum). • Understanding of software design patterns and principles. • Experience with CI/CD pipelines. Why Join Us • Be part of a growing, mission-driven company making a real impact in the environmental sector • Work in a collaborative, supportive, and forward-thinking team • Enjoy hybrid working, a unique office environment in Richmond, and opportunities to work internationally • Grow your career with hands-on experience and the backing of a global tech leader through AMCS Group Benefits • Private medical insurance • Enhanced maternity/paternity leave • Cycle-to-work scheme • Casual dress & company events • Sick pay & on-site parking • Work from abroad options The Process 1. Submit your application 2. Initial phone conversation 3. Interview with the hiring manager, including a technical assessment 4. Final interview with hiring manager and HR 5. Decision within 3-5 working days Diversity & Inclusion We welcome applicants from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Jul 24, 2025
Full time
Ready to work on innovative mobile tech that supports real-world sustainability? We're expanding our Mobile Engineering team and looking for a Mobile Engineer to help drive feature development and improvement across our Android and cross-platform apps. As part of Selected Interventions - now a proud member of the AMCS Group - you'll work in a focused, agile team contributing to software that makes a meaningful difference. About Selected Interventions We're a software and services company powering the environmental sector through our class-leading ECHO Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO is used by global, multi-billion turnover companies to manage complex field operations through a seamless suite of web, desktop, and mobile applications. What Makes Us Different We're specialists in environmental services, with a mission to help the planet operate more sustainably. Now part of AMCS Group, we offer the agility of a close-knit team with the global scale and resources to grow your career. Role Description This is a full-time hybrid role for an experienced Mobile Engineer. You'll support the Mobile Team in maintaining and developing features for Onboard. Working within a focused squad under the direction of the Mobile Team Lead, you'll collaborate with product owners, quality analysts, and fellow engineers to deliver solutions that meet customer needs and align with our product and technical strategies. Day-to-Day Responsibilities • Collaborate across teams to ensure smooth service delivery and software releases. • Deliver high-quality, maintainable mobile software. • Follow coding standards and best practices. • Apply modern development standards to improve our mobile apps. • Participate in code reviews and contribute to code quality. • Troubleshoot and resolve issues promptly to minimise impact. • Communicate clearly with stakeholders on progress and technical details. Experience and Skills Needed • Experience in mobile development with Xamarin (ideally Xamarin.Android & MvvmCross). • Proficient in C# and the .NET framework. • Familiar with Git version control. • Strong problem-solving skills and attention to detail. • Collaborative and communicative team player. • Experience with Agile methodologies (e.g., Scrum). • Understanding of software design patterns and principles. • Experience with CI/CD pipelines. Why Join Us • Be part of a growing, mission-driven company making a real impact in the environmental sector • Work in a collaborative, supportive, and forward-thinking team • Enjoy hybrid working, a unique office environment in Richmond, and opportunities to work internationally • Grow your career with hands-on experience and the backing of a global tech leader through AMCS Group Benefits • Private medical insurance • Enhanced maternity/paternity leave • Cycle-to-work scheme • Casual dress & company events • Sick pay & on-site parking • Work from abroad options The Process 1. Submit your application 2. Initial phone conversation 3. Interview with the hiring manager, including a technical assessment 4. Final interview with hiring manager and HR 5. Decision within 3-5 working days Diversity & Inclusion We welcome applicants from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: More than one of: Ruby, JavaScript, Python. One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Statistics, discrete mathematics, linear algebra. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Jul 24, 2025
Full time
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: More than one of: Ruby, JavaScript, Python. One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Statistics, discrete mathematics, linear algebra. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Senior Recruitment Consultant/Partner - Interim Management Finance Transformation London W1 This new role is with a highly successful boutique Finance recruitment business which has a C-Suite search team, a mid to senior level contingency desk and a small interim team which it looking to expand. It pays its recruitment consultants extremely well and has a low staff turnover. The company is small, well established and certainly punches above its weight. It has clients across many different sectors which it can offer you almost unrestricted access to. It is keen to speak with an accomplished recruitment consultant with around four years' experience of placing senior transformation interims into non financial services clients. The team is typically working with Program Directors, Program Managers, Project Managers and Business Analysts. If you are an Interim management recruitment consultant who is looking for a business where there are no glass ceilings, will reward your successes with a personal, transparent bonus structure and can you offer unlimited career and earnings growth potential, drop me a line or call me on and we can have an initial, off the record chat.
Jul 24, 2025
Full time
Senior Recruitment Consultant/Partner - Interim Management Finance Transformation London W1 This new role is with a highly successful boutique Finance recruitment business which has a C-Suite search team, a mid to senior level contingency desk and a small interim team which it looking to expand. It pays its recruitment consultants extremely well and has a low staff turnover. The company is small, well established and certainly punches above its weight. It has clients across many different sectors which it can offer you almost unrestricted access to. It is keen to speak with an accomplished recruitment consultant with around four years' experience of placing senior transformation interims into non financial services clients. The team is typically working with Program Directors, Program Managers, Project Managers and Business Analysts. If you are an Interim management recruitment consultant who is looking for a business where there are no glass ceilings, will reward your successes with a personal, transparent bonus structure and can you offer unlimited career and earnings growth potential, drop me a line or call me on and we can have an initial, off the record chat.
Senior Software Engineer, Pricing and Derived Data Senior Software Engineer, Pricing and Derived Data Job Location London Employment type Regular Department Technology Targeted Start Date Immediate DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at .
Jul 24, 2025
Full time
Senior Software Engineer, Pricing and Derived Data Senior Software Engineer, Pricing and Derived Data Job Location London Employment type Regular Department Technology Targeted Start Date Immediate DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at .
IT Support Analyst Full-Time Permanent Location: Chelmsford (Onsite) Salary: 30,000 - 40,000 per annum A leading IT services provider is seeking an IT Support Analyst to support their end client in the financial sector . Based in Chelmsford , you will provide expert support across Windows 11 , Microsoft 365 , Active Directory , and a wide range of hardware and financial applications. The role will also involve delivering remote and nationwide support as needed. Key Responsibilities: Deliver hands-on Windows 11 support to users across the business Troubleshoot and maintain hardware : laptops, desktops, printers, IP telephony, scan stations, and mobile devices Manage Active Directory tasks including user accounts and group policies Support users on Microsoft Office 365 applications and tools Provide technical support for financial applications used by the client Offer responsive remote and on-site support nationwide Requirements: Minimum of 4-5 years' experience in a technical support role Strong technical background in Windows 11 , Office 365 , and Active Directory Familiarity with financial systems support (desirable) Experience supporting a wide variety of hardware and mobile technologies Ability to provide support both remotely and on-site across UK locations This is an urgent role supporting a key financial sector client. The hiring manager is shortlisting for interviews immediately. Please apply with your CV or contact visweswari . co .uk to learn more. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 24, 2025
Full time
IT Support Analyst Full-Time Permanent Location: Chelmsford (Onsite) Salary: 30,000 - 40,000 per annum A leading IT services provider is seeking an IT Support Analyst to support their end client in the financial sector . Based in Chelmsford , you will provide expert support across Windows 11 , Microsoft 365 , Active Directory , and a wide range of hardware and financial applications. The role will also involve delivering remote and nationwide support as needed. Key Responsibilities: Deliver hands-on Windows 11 support to users across the business Troubleshoot and maintain hardware : laptops, desktops, printers, IP telephony, scan stations, and mobile devices Manage Active Directory tasks including user accounts and group policies Support users on Microsoft Office 365 applications and tools Provide technical support for financial applications used by the client Offer responsive remote and on-site support nationwide Requirements: Minimum of 4-5 years' experience in a technical support role Strong technical background in Windows 11 , Office 365 , and Active Directory Familiarity with financial systems support (desirable) Experience supporting a wide variety of hardware and mobile technologies Ability to provide support both remotely and on-site across UK locations This is an urgent role supporting a key financial sector client. The hiring manager is shortlisting for interviews immediately. Please apply with your CV or contact visweswari . co .uk to learn more. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
2nd Line Support Analyst Poole Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Analyst, you ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Analyst, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you re ready to apply your expertise in a role with impact and responsibility, apply today or contact Josh at Rubicon for more information.
Jul 23, 2025
Full time
2nd Line Support Analyst Poole Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Analyst, you ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Analyst, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you re ready to apply your expertise in a role with impact and responsibility, apply today or contact Josh at Rubicon for more information.
Incident Management Analyst Harrogate / Hybrid Up to £24,500 Role The Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed services, including bespoke incident management processes during critical or major events. As Incident Management Analyst, you will ensure that customers receive the best communication and service possible. It will be your job to ensure that support tickets are being managed correctly and within defined SLA parameters. Reporting into the Incident Management Team Leader, you will be responsible for daily aged ticket reporting, monitoring key customer accounts, bespoke communication processes, and the tools used to manage these activities. Key Responsibilities and Tasks Manage and proactively ensure timely and appropriate updates are communicated back to customers. First level of incident escalation and working with resolver teams, suppliers, and the customer to manage the ticket to a satisfactory and quick outcome. Part of the team assigned to performing monthly ticket and call Quality Checks for the Service Desk. Provide training and guidance to Support teams regarding Incident Management processes. Constant monitoring of ticket queues with particular emphasis on VIP and sensitive customer tickets. Ensuring tickets are managed within defined SLA s and preventing a breach of those. Communicating and documenting new processes relevant to incident management. Creation of customer request RFO (Reason for Outage) documents and Major Incident Reports. Communicating and documenting new processes relevant to Incident Management. Assisting the Service Desk Team Leader and Customer Services Manager to integrate new customers and processes into the current support infrastructure. Play a key part in identifying new Problem Tickets and ensuring they have the appropriate ownership. See a problem or opportunity, take ownership and act on it independently. Key Skills & Competencies Highly customer centric with a passion for providing excellent customer service. Excellent telephone manner, good communication and presentation skills. Experience of working within a busy customer environment, preferably in a technical and / or service provider area. Strong interpersonal and communication skills tactful, diplomatic and sympathetic when dealing with customer problems and showing empathy with customer issues. Strong analytical skills. Proactive and forward-thinking approach. Confident with the ability to interact with members of all support teams including team leaders, managers and directors. An eye for detail, preventing any tickets from breaching SLA s and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar areas of technology. Excellent time management / organisational skills being able to work well in critical or high-pressure situations.
Jul 23, 2025
Full time
Incident Management Analyst Harrogate / Hybrid Up to £24,500 Role The Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed services, including bespoke incident management processes during critical or major events. As Incident Management Analyst, you will ensure that customers receive the best communication and service possible. It will be your job to ensure that support tickets are being managed correctly and within defined SLA parameters. Reporting into the Incident Management Team Leader, you will be responsible for daily aged ticket reporting, monitoring key customer accounts, bespoke communication processes, and the tools used to manage these activities. Key Responsibilities and Tasks Manage and proactively ensure timely and appropriate updates are communicated back to customers. First level of incident escalation and working with resolver teams, suppliers, and the customer to manage the ticket to a satisfactory and quick outcome. Part of the team assigned to performing monthly ticket and call Quality Checks for the Service Desk. Provide training and guidance to Support teams regarding Incident Management processes. Constant monitoring of ticket queues with particular emphasis on VIP and sensitive customer tickets. Ensuring tickets are managed within defined SLA s and preventing a breach of those. Communicating and documenting new processes relevant to incident management. Creation of customer request RFO (Reason for Outage) documents and Major Incident Reports. Communicating and documenting new processes relevant to Incident Management. Assisting the Service Desk Team Leader and Customer Services Manager to integrate new customers and processes into the current support infrastructure. Play a key part in identifying new Problem Tickets and ensuring they have the appropriate ownership. See a problem or opportunity, take ownership and act on it independently. Key Skills & Competencies Highly customer centric with a passion for providing excellent customer service. Excellent telephone manner, good communication and presentation skills. Experience of working within a busy customer environment, preferably in a technical and / or service provider area. Strong interpersonal and communication skills tactful, diplomatic and sympathetic when dealing with customer problems and showing empathy with customer issues. Strong analytical skills. Proactive and forward-thinking approach. Confident with the ability to interact with members of all support teams including team leaders, managers and directors. An eye for detail, preventing any tickets from breaching SLA s and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar areas of technology. Excellent time management / organisational skills being able to work well in critical or high-pressure situations.
Service Desk Analyst Epsom Rota: Weekly shift covering 07 00 Monday Friday. 1 in 4 Saturdays 09 00 1 in 4 Sundays ON CALL from 06 00 Provide cover during Bank Holidays throughout the yea Competitive Salary +Excellent Benefits including: Hybrid working pattern is 2 days in the office and 3 days from a location of your choice. Employee car scheme for you and family fully insured Excellent pension scheme (up to 6% employee contribution and 15% employer contribution). 25 days holiday rising with service Private Medical Healthcare Group Income Protection cover with Aviva Employee Assistance Program Onsite gym, Sports and Social Club Wellbeing hour each month Two volunteering days per year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone / remote support Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software Ability to assimilate new knowledge and skills, applying analytical thinking to identify root causes or problems and apply them at a practical level Programmes: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Job Role: Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed, while delivering excellent and clear communications of incidents, ensuring the customer is satisfied with the resolution of the call prior to closure. Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve issues and service interruptions Refer all requests that cannot be directly resolved at Service Desk level to the appropriate person, team or service provider whilst ensuring the customer is communicated to effectively. Escalate Major Incidents or complaints as appropriate. Identify and report recurring incidents to BTS Service Desk Management team to prevent problems. Attend bi-weekly problem management meeting where required to represent the Service Desk, and Weekly CAB where required to present and represent Service Desk Own all enquiries and ensure that the customer is kept up to date and informed of progress. Complete daily reports (when assigned) to ensure all active attacks and vulnerabilities are resolved and removed from the vulnerability report. Liaise with 3rd level teams where appropriate. This applies to client and mobile devices. For more details or to apply for this position please contact Sophie Quinn (url removed)
Jul 23, 2025
Full time
Service Desk Analyst Epsom Rota: Weekly shift covering 07 00 Monday Friday. 1 in 4 Saturdays 09 00 1 in 4 Sundays ON CALL from 06 00 Provide cover during Bank Holidays throughout the yea Competitive Salary +Excellent Benefits including: Hybrid working pattern is 2 days in the office and 3 days from a location of your choice. Employee car scheme for you and family fully insured Excellent pension scheme (up to 6% employee contribution and 15% employer contribution). 25 days holiday rising with service Private Medical Healthcare Group Income Protection cover with Aviva Employee Assistance Program Onsite gym, Sports and Social Club Wellbeing hour each month Two volunteering days per year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone / remote support Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software Ability to assimilate new knowledge and skills, applying analytical thinking to identify root causes or problems and apply them at a practical level Programmes: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Job Role: Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed, while delivering excellent and clear communications of incidents, ensuring the customer is satisfied with the resolution of the call prior to closure. Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve issues and service interruptions Refer all requests that cannot be directly resolved at Service Desk level to the appropriate person, team or service provider whilst ensuring the customer is communicated to effectively. Escalate Major Incidents or complaints as appropriate. Identify and report recurring incidents to BTS Service Desk Management team to prevent problems. Attend bi-weekly problem management meeting where required to represent the Service Desk, and Weekly CAB where required to present and represent Service Desk Own all enquiries and ensure that the customer is kept up to date and informed of progress. Complete daily reports (when assigned) to ensure all active attacks and vulnerabilities are resolved and removed from the vulnerability report. Liaise with 3rd level teams where appropriate. This applies to client and mobile devices. For more details or to apply for this position please contact Sophie Quinn (url removed)
Locations : Madrid London München Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT: Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 23, 2025
Full time
Locations : Madrid London München Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT: Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Service Desk Analyst - Hursley Location: Hursley - 5 days on site Clearance Required: Active SC Clearance preferred, or eligibility to undergo SC Clearance Join Experis - A Global Leader in IT Consultancy Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement Handle password resets and hardware part orders Escalate issues to 2nd & 3rd Line Support when necessary Collaborate with internal teams including Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What You'll Bring: Strong communication and customer service skills Ability to manage and resolve technical issues efficiently A proactive mindset with a focus on continuous improvement Eligibility for SC Clearance (or already cleared) Benefits: Contributory pension scheme Medical and dental cover Employee Assistance Program 22 days holiday + bank holidays Maternity, paternity, and shared parental leave Sick pay If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding
Jul 23, 2025
Contractor
Service Desk Analyst - Hursley Location: Hursley - 5 days on site Clearance Required: Active SC Clearance preferred, or eligibility to undergo SC Clearance Join Experis - A Global Leader in IT Consultancy Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement Handle password resets and hardware part orders Escalate issues to 2nd & 3rd Line Support when necessary Collaborate with internal teams including Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What You'll Bring: Strong communication and customer service skills Ability to manage and resolve technical issues efficiently A proactive mindset with a focus on continuous improvement Eligibility for SC Clearance (or already cleared) Benefits: Contributory pension scheme Medical and dental cover Employee Assistance Program 22 days holiday + bank holidays Maternity, paternity, and shared parental leave Sick pay If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding
This Settlements role is responsible for ensuring the smooth confirmation, settlement and lifecycle management of predominantly FX, but also MM and Bond transactions Trades are captured, confirmed and settled accurately and in good time, with post trade queries investigated and resolved in a timely manner. Client Details Growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement. FX and cross-border payments are often complex and expensive, especially when operating in emerging markets. The business seeks to wrap its deep and trusted relationships and strength of network around innovative digital capabilities, and cross-border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard-to-reach markets. Description Job description: Settlements Senior Analyst, London, Financial Services The Settlements team are responsible for ensuring the smooth confirmation, settlement and lifecycle management of predominantly FX, but also MM and Bond transactions, ensuring trades are captured, confirmed and settled accurately and in good time, with post trade queries investigated and resolved in a timely manner. The role holder will take responsibility to ensure that FX, money market and bond trades are settled accurately and within cut off. The role holder will be responsible for checking trade details, MT300 / MT320 confirmation matching, net settlement and payment release. The role holder will also liaise frequently with the FX and MM desk and will take responsibility to independently resolve a range of trade queries received into the team In addition, the role holder will participate in initiatives to optimise processes to reduce risk and increase capacity and take an active role in upskilling junior team members. Role Responsibilities: The processing and settlement of FX, MM and Bond trades including confirmation matching, netting calculations and payment creation Investigating unmatched trade confirmations Independently managing and resolving trade queries received into the team Being "hands on" and assisting with customer inquiries, troubleshooting problems, and resolving issues Reviewing processes and providing suggestions for improvements Regular review and updates to procedure manuals and framework documents Involvement in testing of new products and solutions Maintaining compliance with external regulatory requirements and the internal control environments Profile Experience: Settlements Senior Analyst, City of London, Financial Services: Experience in a settlement's role is a must Demonstrable experience of Treasury products such a FX, MM, Derivatives, Bonds etc, ideally in emerging markets Experience dealing with multiple stakeholders within a global network of banks. Payment and SWIFT formatting knowledge Job Offer Settlements Senior Analyst, City of London, Financial Services: Permenent role City of London location 52-55k salary Immediate start available
Jul 23, 2025
Full time
This Settlements role is responsible for ensuring the smooth confirmation, settlement and lifecycle management of predominantly FX, but also MM and Bond transactions Trades are captured, confirmed and settled accurately and in good time, with post trade queries investigated and resolved in a timely manner. Client Details Growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement. FX and cross-border payments are often complex and expensive, especially when operating in emerging markets. The business seeks to wrap its deep and trusted relationships and strength of network around innovative digital capabilities, and cross-border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard-to-reach markets. Description Job description: Settlements Senior Analyst, London, Financial Services The Settlements team are responsible for ensuring the smooth confirmation, settlement and lifecycle management of predominantly FX, but also MM and Bond transactions, ensuring trades are captured, confirmed and settled accurately and in good time, with post trade queries investigated and resolved in a timely manner. The role holder will take responsibility to ensure that FX, money market and bond trades are settled accurately and within cut off. The role holder will be responsible for checking trade details, MT300 / MT320 confirmation matching, net settlement and payment release. The role holder will also liaise frequently with the FX and MM desk and will take responsibility to independently resolve a range of trade queries received into the team In addition, the role holder will participate in initiatives to optimise processes to reduce risk and increase capacity and take an active role in upskilling junior team members. Role Responsibilities: The processing and settlement of FX, MM and Bond trades including confirmation matching, netting calculations and payment creation Investigating unmatched trade confirmations Independently managing and resolving trade queries received into the team Being "hands on" and assisting with customer inquiries, troubleshooting problems, and resolving issues Reviewing processes and providing suggestions for improvements Regular review and updates to procedure manuals and framework documents Involvement in testing of new products and solutions Maintaining compliance with external regulatory requirements and the internal control environments Profile Experience: Settlements Senior Analyst, City of London, Financial Services: Experience in a settlement's role is a must Demonstrable experience of Treasury products such a FX, MM, Derivatives, Bonds etc, ideally in emerging markets Experience dealing with multiple stakeholders within a global network of banks. Payment and SWIFT formatting knowledge Job Offer Settlements Senior Analyst, City of London, Financial Services: Permenent role City of London location 52-55k salary Immediate start available
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables Manage and resolve dependencies across teams, ensuring smooth and efficient project execution Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment Extensive experience in software development lifecycle management, from product conception through deployment and iteration Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.) Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions Experience with enterprise integration patterns, including event-driven architectures and messaging systems Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings : S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead . click apply for full job details
Jul 23, 2025
Full time
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables Manage and resolve dependencies across teams, ensuring smooth and efficient project execution Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment Extensive experience in software development lifecycle management, from product conception through deployment and iteration Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.) Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions Experience with enterprise integration patterns, including event-driven architectures and messaging systems Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings : S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead . click apply for full job details
FRTB Policy & Governance Manager - Investment Banking (Client Side) Apply Now London, UK Job Type Full Time Workspace Hybrid About the Role Our client is seeking a highly motivated Market Risk Business Analyst to join their growing Risk Management team. In this role, you will play a critical part in identifying, measuring, and reporting market risk across trading activities and investment portfolios. You will leverage your strong analytical and programming skills to build and maintain robust risk models and data pipelines, ensuring the accuracy and efficiency of their risk management framework. Responsibilities Lead the development and implementation of the FRTB market risk framework for global Investment Banking Clients. Partner with Enterprise Risk Management teams and collaborate with stakeholders across the organization, including senior Risk Managers and Desks, to define and implement effective risk policy frameworks and standards for the Market Risk function. Ensure alignment of market risk policies and procedures with regulatory requirements. Proactively identify emerging market risks, control gaps, and deficiencies, and propose appropriate remedial actions. Develop and maintain procedures for monitoring and managing market risk. Define reporting requirements and ensure effective internal reviews and external examinations are conducted with clear and documented results. Provide specialized market risk expertise and guidance to management and the business. Identify and prioritize areas of market risk for analysis. Evaluate and establish risk limits based on the bank's risk appetite, regulatory requirements, and historical data. Review and update the market risk management policy to reflect changes in the bank's risk profile, regulations, and market conditions. Collaborate with the FRTB Framework team and other Market Risk teams to establish reporting for senior management. Skills and Qualifications Minimum 3-5 years of experience in defining, reviewing, and building risk policy and governance frameworks for the market risk function within a global markets division (mandatory). Proven experience in remediating Market Risk Assessments (MRAs) and Market Risk Issue Assessments (MRIAs). Strong communication skills with the ability to effectively communicate complex FRTB and market risk topics to senior stakeholders across the organization. Consulting or relevant work experience, with the ability to independently manage multi-stakeholder projects or multiple teams on a project. In-depth understanding of Market Risk domain including processes, methodologies, market and reference data, and governance and controls. Ability to work with data, analyze complex information, and utilize statistical and mathematical models for risk assessment. Working knowledge of regulatory requirements and standards related to risk management, including Basel III, Dodd-Frank, and others. High level of attention to detail for analyzing financial data and assessing risk. Excellent communication and documentation skills for collaboration with business and technology stakeholders and team members. Experience with Python and SQL is a plus. Salary up to 150k and benefits package Opportunity to work for a leading provider of research and analytics services to the financial sector. Work on challenging and impactful projects that directly benefit a top-tier Investment Bank. Collaborative and fast-paced work environment.
Jul 23, 2025
Full time
FRTB Policy & Governance Manager - Investment Banking (Client Side) Apply Now London, UK Job Type Full Time Workspace Hybrid About the Role Our client is seeking a highly motivated Market Risk Business Analyst to join their growing Risk Management team. In this role, you will play a critical part in identifying, measuring, and reporting market risk across trading activities and investment portfolios. You will leverage your strong analytical and programming skills to build and maintain robust risk models and data pipelines, ensuring the accuracy and efficiency of their risk management framework. Responsibilities Lead the development and implementation of the FRTB market risk framework for global Investment Banking Clients. Partner with Enterprise Risk Management teams and collaborate with stakeholders across the organization, including senior Risk Managers and Desks, to define and implement effective risk policy frameworks and standards for the Market Risk function. Ensure alignment of market risk policies and procedures with regulatory requirements. Proactively identify emerging market risks, control gaps, and deficiencies, and propose appropriate remedial actions. Develop and maintain procedures for monitoring and managing market risk. Define reporting requirements and ensure effective internal reviews and external examinations are conducted with clear and documented results. Provide specialized market risk expertise and guidance to management and the business. Identify and prioritize areas of market risk for analysis. Evaluate and establish risk limits based on the bank's risk appetite, regulatory requirements, and historical data. Review and update the market risk management policy to reflect changes in the bank's risk profile, regulations, and market conditions. Collaborate with the FRTB Framework team and other Market Risk teams to establish reporting for senior management. Skills and Qualifications Minimum 3-5 years of experience in defining, reviewing, and building risk policy and governance frameworks for the market risk function within a global markets division (mandatory). Proven experience in remediating Market Risk Assessments (MRAs) and Market Risk Issue Assessments (MRIAs). Strong communication skills with the ability to effectively communicate complex FRTB and market risk topics to senior stakeholders across the organization. Consulting or relevant work experience, with the ability to independently manage multi-stakeholder projects or multiple teams on a project. In-depth understanding of Market Risk domain including processes, methodologies, market and reference data, and governance and controls. Ability to work with data, analyze complex information, and utilize statistical and mathematical models for risk assessment. Working knowledge of regulatory requirements and standards related to risk management, including Basel III, Dodd-Frank, and others. High level of attention to detail for analyzing financial data and assessing risk. Excellent communication and documentation skills for collaboration with business and technology stakeholders and team members. Experience with Python and SQL is a plus. Salary up to 150k and benefits package Opportunity to work for a leading provider of research and analytics services to the financial sector. Work on challenging and impactful projects that directly benefit a top-tier Investment Bank. Collaborative and fast-paced work environment.
Full-time OR Part-time ( 4 days a week) About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe , with a gross book value $58bn . We are known as "The Monthly Dividend Company " and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years. The European portfolio, including the UK, has grown significantly since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over €11bn, and 483 distinct properties. A great in-house opportunity within one of the largest Real Estate Investment Trust s in the world as we rapidly expand into the European markets . In t his challenging role you will gain a wide expos ure to the company and the senior management , whilst facing unique challenges and new countries. Position Overview: The Director, Governance & Corporate Secretariat, Europe will build and lead our Governance and Corporate Secretariat function for the region as we continue to grow internationally. The role has the following key areas of focus: • Manage internal secretariat team and manage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . • Maintain governance best practices to support sustainable business expansion including the development of desktop procedures . • Ensure alignment with Global Group Governance and Corporate Secretariat . • Serve as a director of the statutory boards of directors of the European subsidiaries, as needed . • Oversee Netherlands office management and manage Netherlands team assistant . • Collaborate with global teams for the establishment of new EU offices and/or new country entry for investments . As part of European leadership based in the Netherlands, the Director, Governance & Corporate Secretariat will help maintain and shape the overall strategy and capabilities to grow the business in Continental Europe and the United Kingdom. The Director, Governance & Corporate Secretariat will report into the Senior Vice President, Associate General Counsel and Assistant Secretary managing global corporate governance matters who is based out of the U.S. The position will work closely with the U.S. and European legal team s , U.S. and European leadership team s , and global Finance and tax team s . Key Responsibilities: Leadership Instils the highest standards of integrity and professionalism. Builds relationships across functional groups and geographies; works as "One Team." Cultivates an inclusive, collegial, and high-performing culture. Pushes to decisions/conclusions amidst ambiguity. Corporate Secretariat and Governance M anage internal secretariat team (including m anag ing U.K. - based company secretary and legal analysts and Netherlands-based legal analysts) . M anage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . M anage a corporate secretariat function for the Group's European companies (including the United Kingdom) including internalising, as possible, the external corporate secretariat services . Maintain a secretariat that is cost-effective and scalable including the development of policies and procedures that can scale with the company and oversee the maintenance of the company's global entity management database . Create and Maintain the budget for cosec related costs . Review and approve corporate invoices in Yardi . Develop further international corporate secretary function for new geographies in Europe . Governance thought leadership internally and externally . Assist in adopting and developing governance practices, policies , and procedures for the European region (including of the UK region) . Internal and external stakeholder management, including advisers, auditors, board members, notaries, lawyers, regulatory authorities . Advancing and managing corporate business including transaction planning and execution, document review, board and shareholder meetings, resolutions, reports, filings , etc Monitor regulatory developments and manage regulatory relations . Organise and maintain (as well as oversee the organisation and maintenance) of corporate records. Perform other duties as assigned . As needed, international travel (inclusive of overnight stays) will be required (up to 25%), including to the company's London office, to attend board meetings and to visit new jurisdictions the company enters or considers entering . Candidate R equire ments Knowledge, Skills, and Abilities M ust hav e for the role : Suitable corporate legal and company secretariat experience gained in either a Corporate Service Provider OR an International Law firm. International company secretariat experience working as a minimum within the Netherlands and UK jurisdictions , with the ability to cover new international market s , understanding their difference and nuances . Experience managing and coaching a team. University degree in law (civil, notary , or fiscal) (or equivalent work experience) . Ability to effectively present information to Executive Management . Accurate, strong organisational skills, able to work independently and as a team . Fluent (spoken and written) in English . Proficiency in Microsoft Excel, PowerPoint , and Word . Desirable but not essential: Fluent in Dutch (spoken and written) . R eal estate industry experience . Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions , creating a lasting positive impact on communities. Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background. What we offer: Competitive compensation and benefits package. The opportunity to join a stable, successful organi s ation, AND make your mark on our European expansion currently in more of a "start-up" mode. The working hours and effort of our role will vary. We support work-life balance, with an understanding that the work of this role does not conform to a steady pace - there will be peaks and valleys to the amount of effort required for this role. What to expect after you apply: First call: If your application matches the role, then it's time to put a voice to the name! We'll call you to set up a phone conversation with one of our Talent Partners Manager Screen: You will have the opportunity to discuss the role and your qualifications with the direct hiring manager. In this interview, we want to know more about you - what excites you about joining Realty Income, and how can you help us solve global challenges. Second interview: You'll meet with several of our team members at various levels. We'll dive into your potential role, showing you how you will fit into your team and contribute to our vision. The final decision: If you are the selected candidate, we will present you with an employment contract for your review and signature. Pre-Employment Screening: If you choose to sign the employment contract, this contract may be contingent upon successful completion of a VOG and other pre-employment screening checks by a third party as permitted by applicable law.
Jul 23, 2025
Full time
Full-time OR Part-time ( 4 days a week) About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe , with a gross book value $58bn . We are known as "The Monthly Dividend Company " and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years. The European portfolio, including the UK, has grown significantly since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over €11bn, and 483 distinct properties. A great in-house opportunity within one of the largest Real Estate Investment Trust s in the world as we rapidly expand into the European markets . In t his challenging role you will gain a wide expos ure to the company and the senior management , whilst facing unique challenges and new countries. Position Overview: The Director, Governance & Corporate Secretariat, Europe will build and lead our Governance and Corporate Secretariat function for the region as we continue to grow internationally. The role has the following key areas of focus: • Manage internal secretariat team and manage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . • Maintain governance best practices to support sustainable business expansion including the development of desktop procedures . • Ensure alignment with Global Group Governance and Corporate Secretariat . • Serve as a director of the statutory boards of directors of the European subsidiaries, as needed . • Oversee Netherlands office management and manage Netherlands team assistant . • Collaborate with global teams for the establishment of new EU offices and/or new country entry for investments . As part of European leadership based in the Netherlands, the Director, Governance & Corporate Secretariat will help maintain and shape the overall strategy and capabilities to grow the business in Continental Europe and the United Kingdom. The Director, Governance & Corporate Secretariat will report into the Senior Vice President, Associate General Counsel and Assistant Secretary managing global corporate governance matters who is based out of the U.S. The position will work closely with the U.S. and European legal team s , U.S. and European leadership team s , and global Finance and tax team s . Key Responsibilities: Leadership Instils the highest standards of integrity and professionalism. Builds relationships across functional groups and geographies; works as "One Team." Cultivates an inclusive, collegial, and high-performing culture. Pushes to decisions/conclusions amidst ambiguity. Corporate Secretariat and Governance M anage internal secretariat team (including m anag ing U.K. - based company secretary and legal analysts and Netherlands-based legal analysts) . M anage and oversee the external secretariat team including identifying, managing and overseeing service providers for new jurisdictions as needed . M anage a corporate secretariat function for the Group's European companies (including the United Kingdom) including internalising, as possible, the external corporate secretariat services . Maintain a secretariat that is cost-effective and scalable including the development of policies and procedures that can scale with the company and oversee the maintenance of the company's global entity management database . Create and Maintain the budget for cosec related costs . Review and approve corporate invoices in Yardi . Develop further international corporate secretary function for new geographies in Europe . Governance thought leadership internally and externally . Assist in adopting and developing governance practices, policies , and procedures for the European region (including of the UK region) . Internal and external stakeholder management, including advisers, auditors, board members, notaries, lawyers, regulatory authorities . Advancing and managing corporate business including transaction planning and execution, document review, board and shareholder meetings, resolutions, reports, filings , etc Monitor regulatory developments and manage regulatory relations . Organise and maintain (as well as oversee the organisation and maintenance) of corporate records. Perform other duties as assigned . As needed, international travel (inclusive of overnight stays) will be required (up to 25%), including to the company's London office, to attend board meetings and to visit new jurisdictions the company enters or considers entering . Candidate R equire ments Knowledge, Skills, and Abilities M ust hav e for the role : Suitable corporate legal and company secretariat experience gained in either a Corporate Service Provider OR an International Law firm. International company secretariat experience working as a minimum within the Netherlands and UK jurisdictions , with the ability to cover new international market s , understanding their difference and nuances . Experience managing and coaching a team. University degree in law (civil, notary , or fiscal) (or equivalent work experience) . Ability to effectively present information to Executive Management . Accurate, strong organisational skills, able to work independently and as a team . Fluent (spoken and written) in English . Proficiency in Microsoft Excel, PowerPoint , and Word . Desirable but not essential: Fluent in Dutch (spoken and written) . R eal estate industry experience . Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions , creating a lasting positive impact on communities. Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background. What we offer: Competitive compensation and benefits package. The opportunity to join a stable, successful organi s ation, AND make your mark on our European expansion currently in more of a "start-up" mode. The working hours and effort of our role will vary. We support work-life balance, with an understanding that the work of this role does not conform to a steady pace - there will be peaks and valleys to the amount of effort required for this role. What to expect after you apply: First call: If your application matches the role, then it's time to put a voice to the name! We'll call you to set up a phone conversation with one of our Talent Partners Manager Screen: You will have the opportunity to discuss the role and your qualifications with the direct hiring manager. In this interview, we want to know more about you - what excites you about joining Realty Income, and how can you help us solve global challenges. Second interview: You'll meet with several of our team members at various levels. We'll dive into your potential role, showing you how you will fit into your team and contribute to our vision. The final decision: If you are the selected candidate, we will present you with an employment contract for your review and signature. Pre-Employment Screening: If you choose to sign the employment contract, this contract may be contingent upon successful completion of a VOG and other pre-employment screening checks by a third party as permitted by applicable law.
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here . As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security , crypto education , and world-class client support through our products like Kraken Pro , Desktop , Wallet , and Kraken Futures . Become a Krakenite and build the future of crypto! Proof of work The team Kraken's world-class security team is growing. As we continue to grow and mature our information technology controls program, we need someone with a strong information technology controls and external audit background to help build our program and tooling for enterprise scale. This role will be reporting through Kraken's Security Compliance function. You will have the benefit of partnering with domain experts in our existing information technology audit program and enterprise infrastructure and technology stack, while still having the opportunity to come up with creative solutions in the emergent field of designing and implementing a robust Web3 controls program. We are leaders in the Security space. You will be partnering with peers who have served on and led global audit and consulting teams across large public enterprises. Kraken is a founding member of several new Web3 standards organizations and you will also have the chance to make a lasting impact on the industry as a whole. The ideal candidate will be comfortable working across a variety of teams, including Security, Information Technology, Product and Engineering to help make informed decisions. This is a fully remote role. The opportunity Maintain a systems-level understanding of our global, large-scale technology infrastructure. Lead technical controls advisory for engineering, security, IT and beyond-keeping our security posture audit-ready and globally compliant across all products and regions. Plan and lead ISO 27001:2022, SOC 2 Type II, PCI DSS v4, SOX assessments with external assessors and regulators globally. Develop and sustain expert-level knowledge on regulations impacting Security, IT, Engineering Prepare the program for emerging frameworks and new products or jurisdictions without slowing product velocity. Write, update and enact policies and procedures capturing security requirements. Design and deploy AI-powered automations that turn manual compliance tasks into real-time, self-service workflows. Skills you should HODL 7+ years in security engineering or technical external audit/advisory, including hands-on experience with industry frameworks (e.g. ISO 27001, SOC 2, PCI DSS, FedRAMP, NIST). Strong long-form and asynchronous writing skills for a fully remote, globally distributed team. Built and/or made substantial contributions to a common controls framework. Knowledge of infrastructure as code, CI/CD, orchestration tools, and private key management. Familiarity with security capabilities for major cloud service providers (e.g. AWS, Azure, GCP). Ability to white-board architectures and technical process flows. Communicate limitations and implementation specifics of technical controls with ease. Nice to haves Certifications: CRISC, CISSP, CCNA, CCSP Experience at a public technology, financial services, fintech, etc. company. Hands-on with blockchain relevant security standards and/or crypto-custody controls. Built or advised on LLM-based or general automations to manage stages of an assessment or control process. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn
Jul 23, 2025
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here . As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security , crypto education , and world-class client support through our products like Kraken Pro , Desktop , Wallet , and Kraken Futures . Become a Krakenite and build the future of crypto! Proof of work The team Kraken's world-class security team is growing. As we continue to grow and mature our information technology controls program, we need someone with a strong information technology controls and external audit background to help build our program and tooling for enterprise scale. This role will be reporting through Kraken's Security Compliance function. You will have the benefit of partnering with domain experts in our existing information technology audit program and enterprise infrastructure and technology stack, while still having the opportunity to come up with creative solutions in the emergent field of designing and implementing a robust Web3 controls program. We are leaders in the Security space. You will be partnering with peers who have served on and led global audit and consulting teams across large public enterprises. Kraken is a founding member of several new Web3 standards organizations and you will also have the chance to make a lasting impact on the industry as a whole. The ideal candidate will be comfortable working across a variety of teams, including Security, Information Technology, Product and Engineering to help make informed decisions. This is a fully remote role. The opportunity Maintain a systems-level understanding of our global, large-scale technology infrastructure. Lead technical controls advisory for engineering, security, IT and beyond-keeping our security posture audit-ready and globally compliant across all products and regions. Plan and lead ISO 27001:2022, SOC 2 Type II, PCI DSS v4, SOX assessments with external assessors and regulators globally. Develop and sustain expert-level knowledge on regulations impacting Security, IT, Engineering Prepare the program for emerging frameworks and new products or jurisdictions without slowing product velocity. Write, update and enact policies and procedures capturing security requirements. Design and deploy AI-powered automations that turn manual compliance tasks into real-time, self-service workflows. Skills you should HODL 7+ years in security engineering or technical external audit/advisory, including hands-on experience with industry frameworks (e.g. ISO 27001, SOC 2, PCI DSS, FedRAMP, NIST). Strong long-form and asynchronous writing skills for a fully remote, globally distributed team. Built and/or made substantial contributions to a common controls framework. Knowledge of infrastructure as code, CI/CD, orchestration tools, and private key management. Familiarity with security capabilities for major cloud service providers (e.g. AWS, Azure, GCP). Ability to white-board architectures and technical process flows. Communicate limitations and implementation specifics of technical controls with ease. Nice to haves Certifications: CRISC, CISSP, CCNA, CCSP Experience at a public technology, financial services, fintech, etc. company. Hands-on with blockchain relevant security standards and/or crypto-custody controls. Built or advised on LLM-based or general automations to manage stages of an assessment or control process. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn
Senior Cyber Risk Analyst We are seeking a Senior Analyst with a robust background in cybersecurity risk assessment and internal security audits, complemented by broad technical expertise across modern IT environments. This role requires a deep understanding of desktops, mobile devices, networks, operating systems, and cloud services, as well as the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders. The ideal candidate will possess advanced analytical skills, relevant certifications, and experience working cross-functionally-including direct client engagement-to support regulatory and business objectives. Primary Responsibilities Conduct comprehensive risk assessments of information systems, applications, business processes, and underlying technical infrastructure-including desktops, phones, network devices, operating systems (Windows, macOS, Linux), and cloud platforms (AWS, Azure, GCP). Collaborate closely with compliance, legal, IT, business stakeholders, and external clients to understand operational requirements, regulatory obligations, and risk tolerance. Serve as a technical point of contact for clients, addressing and managing their technical requirements, security concerns, and risk management needs. Clearly document identified risks and work with stakeholders to propose, evaluate, and track compensating controls that address security gaps when standard controls are not feasible. Support and participate in internal security audits, ensuring findings are clearly communicated and remediation plans are actionable and understandable by both technical and non-technical teams. Prepare and deliver risk assessment reports and risk register updates to management, clients, and relevant teams, tailoring communication style and technical depth to the audience. Monitor the effectiveness of compensating controls and recommend improvements as needed to maintain compliance and reduce residual risk across diverse technical environments. Stay current with emerging threats, regulatory changes, and industry best practices in risk management, compensating controls, and evolving enterprise technologies. Assist with incident response planning and post-incident risk evaluation, leveraging broad technical knowledge to assess impacts and recommend improvements. Qualifications/Skills Required Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field. 5+ years of experience in information security, with a strong focus on risk assessment and/or internal security audits. Demonstrated experience working with compliance, legal, business teams, and clients to assess and document security risks and compensating controls. Advanced knowledge of risk management frameworks (e.g., NIST, ISO 27001, CIS20) and regulatory requirements relevant to the financial sector Broad technical knowledge spanning desktops, mobile devices, networking, operating systems, and cloud services. Proficiency with risk analytics, GRC tools, and security assessment methodologies. Exceptional analytical, communication, and report-writing skills, with the ability to translate complex technical issues into clear, actionable recommendations for both technical and non-technical audiences. Desired Skills Experience in the financial services sector or advisory work with a leading consulting firm. Familiarity with the design and evaluation of compensating controls in regulated environments. Ability to translate technical risks into business impacts and actionable recommendations. Experience presenting technical risk findings to executive leadership, clients, and non-technical stakeholders. One or more of the following certifications: CISSP, CISA, CompTIA CySA+ The estimated base salary range for this position is $ 175,000 to $ 250,000 , which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. When finalizing an offer, we take into consideration an individual's experience level and the qualifications they bring to the role to formulate a competitive total compensation package.
Jul 23, 2025
Full time
Senior Cyber Risk Analyst We are seeking a Senior Analyst with a robust background in cybersecurity risk assessment and internal security audits, complemented by broad technical expertise across modern IT environments. This role requires a deep understanding of desktops, mobile devices, networks, operating systems, and cloud services, as well as the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders. The ideal candidate will possess advanced analytical skills, relevant certifications, and experience working cross-functionally-including direct client engagement-to support regulatory and business objectives. Primary Responsibilities Conduct comprehensive risk assessments of information systems, applications, business processes, and underlying technical infrastructure-including desktops, phones, network devices, operating systems (Windows, macOS, Linux), and cloud platforms (AWS, Azure, GCP). Collaborate closely with compliance, legal, IT, business stakeholders, and external clients to understand operational requirements, regulatory obligations, and risk tolerance. Serve as a technical point of contact for clients, addressing and managing their technical requirements, security concerns, and risk management needs. Clearly document identified risks and work with stakeholders to propose, evaluate, and track compensating controls that address security gaps when standard controls are not feasible. Support and participate in internal security audits, ensuring findings are clearly communicated and remediation plans are actionable and understandable by both technical and non-technical teams. Prepare and deliver risk assessment reports and risk register updates to management, clients, and relevant teams, tailoring communication style and technical depth to the audience. Monitor the effectiveness of compensating controls and recommend improvements as needed to maintain compliance and reduce residual risk across diverse technical environments. Stay current with emerging threats, regulatory changes, and industry best practices in risk management, compensating controls, and evolving enterprise technologies. Assist with incident response planning and post-incident risk evaluation, leveraging broad technical knowledge to assess impacts and recommend improvements. Qualifications/Skills Required Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field. 5+ years of experience in information security, with a strong focus on risk assessment and/or internal security audits. Demonstrated experience working with compliance, legal, business teams, and clients to assess and document security risks and compensating controls. Advanced knowledge of risk management frameworks (e.g., NIST, ISO 27001, CIS20) and regulatory requirements relevant to the financial sector Broad technical knowledge spanning desktops, mobile devices, networking, operating systems, and cloud services. Proficiency with risk analytics, GRC tools, and security assessment methodologies. Exceptional analytical, communication, and report-writing skills, with the ability to translate complex technical issues into clear, actionable recommendations for both technical and non-technical audiences. Desired Skills Experience in the financial services sector or advisory work with a leading consulting firm. Familiarity with the design and evaluation of compensating controls in regulated environments. Ability to translate technical risks into business impacts and actionable recommendations. Experience presenting technical risk findings to executive leadership, clients, and non-technical stakeholders. One or more of the following certifications: CISSP, CISA, CompTIA CySA+ The estimated base salary range for this position is $ 175,000 to $ 250,000 , which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. When finalizing an offer, we take into consideration an individual's experience level and the qualifications they bring to the role to formulate a competitive total compensation package.
My client in Central London is looking to appoint a talented GIS Analyst / Team Leader on a Contract basis. The role will provide support for the maintenance and development of the Geographic Information Systems (GIS) infrastructure. This role is essential in ensuring the smooth operation of the GIS services, supporting a wide range of internal stakeholders through the IT helpdesk. About the role: Based in Central London (Hybrid - 2 days on site): Provide day-to-day GIS support via the IT helpdesk. Develop, test, and publish interactive maps and spatial data. Maintain and update GIS data layers, including drawing and editing polygons. Manage ArcGIS Server operations, including restarts and troubleshooting. Engage with stakeholders to understand and deliver on spatial data needs. About you: You will have the following experiences: Local Authority experience is advantageous Extensive experience using the ESRI ArcGIS suite. Proven ability to build, test, and publish maps and spatial data. Experience with ArcGIS Server administration and maintenance. Strong skills in data layer management and spatial editing. Excellent stakeholder engagement and communication skills. What's on offer: Salary: 340+ per day, inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Hours: 09:00 -17:00 Monday to Friday How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGJS
Jul 23, 2025
Contractor
My client in Central London is looking to appoint a talented GIS Analyst / Team Leader on a Contract basis. The role will provide support for the maintenance and development of the Geographic Information Systems (GIS) infrastructure. This role is essential in ensuring the smooth operation of the GIS services, supporting a wide range of internal stakeholders through the IT helpdesk. About the role: Based in Central London (Hybrid - 2 days on site): Provide day-to-day GIS support via the IT helpdesk. Develop, test, and publish interactive maps and spatial data. Maintain and update GIS data layers, including drawing and editing polygons. Manage ArcGIS Server operations, including restarts and troubleshooting. Engage with stakeholders to understand and deliver on spatial data needs. About you: You will have the following experiences: Local Authority experience is advantageous Extensive experience using the ESRI ArcGIS suite. Proven ability to build, test, and publish maps and spatial data. Experience with ArcGIS Server administration and maintenance. Strong skills in data layer management and spatial editing. Excellent stakeholder engagement and communication skills. What's on offer: Salary: 340+ per day, inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Hours: 09:00 -17:00 Monday to Friday How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGJS
About Us Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world's largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labswas ranked as one of the Global Top 100 Most Loved Workplaces by Newsweek 2025. The Structuring Team Structuring sits at the heart of Chainlink's Data business, ensuring every price our network delivers is accurate, reliable, and cost-efficient. The group oversees: Quantitative traders & engineers who design and back-test pricing methodologies Risk Operations analysts who monitor and mitigate real-time data risk Data-provider business-development managers who source, negotiate, and manage relationships with premier market-data vendors The Structuring team partners closely with Product Engineering, GTM, and Node Operators to deliver best-in-class data products across hundreds of on-chain markets. About the Role We are searching for an experienced Director / Head of Structuring to lead this cross-functional organization. You will own the production, quality, and cost structure of Chainlink's data products- defining strategy, shipping new methodologies, and scaling operational excellence across traditional and crypto markets. This role blends financial engineering, quantitative research, real-time risk management, and vendor negotiation with people leadership and cross-company influence. Your Impact Define data-product strategy - set vision, KPIs, and roadmaps for price feeds, streams, and bespoke data services including how to meet the evolving needs of users security and reliability Champion pricing research - guide quants in designing, stress-testing, and deploying asset-pricing models for spot, derivatives, and long-tail crypto assets Own real-time data risk - establish risk tolerances, oversee 24/7 monitoring, and ensure rapid incident response that protects users and reputation for the largest value securing oracle network in blockchain. Optimize cost structure - negotiate commercial terms, redesign provider configurations, and reduce network-wide data spend while expanding coverage Scale high-performing teams - recruit, coach, and develop a diverse group of quants, analysts, and BD managers; foster a culture of experimentation, accountability, and continuous improvement Drive cross-functional alignment - partner with Engineering, Product, Finance, and Legal to launch new data products and embed risk-aware practices company-wide Represent Chainlink externally - engage with leading exchanges, OTC desks, data vendors, and DeFi protocols to advance industry standards for on-chain data quality Requirements 10 + years of experience in financial engineering, quantitative research, or market-data product leadership, with at least 4 years managing multi-disciplinary teams Deep knowledge of market-data infrastructure, asset pricing theory, and real-time trading data for both traditional and crypto markets Proven track record shipping production-grade pricing or risk systems used in live trading, clearing, or DeFi Expert-level proficiency in Python (or similar), SQL, and statistical analysis; comfortable diving into code and model reviews when needed Demonstrated success negotiating commercial agreements with Tier-1 data vendors, exchanges, or liquidity providers Strong operational rigor- experience running 24/7 or follow-the-sun data-risk or trading-ops programs Excellent communication and stakeholder-management skills, able to translate quantitative insights into clear business decisions for executives, engineers, and external partners Passion for blockchain, decentralized finance, and the future of verifiable computation Preferred Requirements Experience leading teams that span quantitative research, trade-ops/risk, and business development under one roof Familiarity with node-operator ecosystems, oracle design patterns, or Web3 infrastructure primitives Prior ownership of P&L or budget for market-data procurement Publications or open-source contributions in pricing, risk management, or crypto-market microstructure Experience growing organizations through rapid scale-up phases in a remote-first environment All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date. Commitment to Equal Opportunity Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form . Global Data Privacy Notice for Job Candidates and Applicants Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy . By submitting your application, you are agreeing to our use and processing of your data as required.
Jul 22, 2025
Full time
About Us Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world's largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labswas ranked as one of the Global Top 100 Most Loved Workplaces by Newsweek 2025. The Structuring Team Structuring sits at the heart of Chainlink's Data business, ensuring every price our network delivers is accurate, reliable, and cost-efficient. The group oversees: Quantitative traders & engineers who design and back-test pricing methodologies Risk Operations analysts who monitor and mitigate real-time data risk Data-provider business-development managers who source, negotiate, and manage relationships with premier market-data vendors The Structuring team partners closely with Product Engineering, GTM, and Node Operators to deliver best-in-class data products across hundreds of on-chain markets. About the Role We are searching for an experienced Director / Head of Structuring to lead this cross-functional organization. You will own the production, quality, and cost structure of Chainlink's data products- defining strategy, shipping new methodologies, and scaling operational excellence across traditional and crypto markets. This role blends financial engineering, quantitative research, real-time risk management, and vendor negotiation with people leadership and cross-company influence. Your Impact Define data-product strategy - set vision, KPIs, and roadmaps for price feeds, streams, and bespoke data services including how to meet the evolving needs of users security and reliability Champion pricing research - guide quants in designing, stress-testing, and deploying asset-pricing models for spot, derivatives, and long-tail crypto assets Own real-time data risk - establish risk tolerances, oversee 24/7 monitoring, and ensure rapid incident response that protects users and reputation for the largest value securing oracle network in blockchain. Optimize cost structure - negotiate commercial terms, redesign provider configurations, and reduce network-wide data spend while expanding coverage Scale high-performing teams - recruit, coach, and develop a diverse group of quants, analysts, and BD managers; foster a culture of experimentation, accountability, and continuous improvement Drive cross-functional alignment - partner with Engineering, Product, Finance, and Legal to launch new data products and embed risk-aware practices company-wide Represent Chainlink externally - engage with leading exchanges, OTC desks, data vendors, and DeFi protocols to advance industry standards for on-chain data quality Requirements 10 + years of experience in financial engineering, quantitative research, or market-data product leadership, with at least 4 years managing multi-disciplinary teams Deep knowledge of market-data infrastructure, asset pricing theory, and real-time trading data for both traditional and crypto markets Proven track record shipping production-grade pricing or risk systems used in live trading, clearing, or DeFi Expert-level proficiency in Python (or similar), SQL, and statistical analysis; comfortable diving into code and model reviews when needed Demonstrated success negotiating commercial agreements with Tier-1 data vendors, exchanges, or liquidity providers Strong operational rigor- experience running 24/7 or follow-the-sun data-risk or trading-ops programs Excellent communication and stakeholder-management skills, able to translate quantitative insights into clear business decisions for executives, engineers, and external partners Passion for blockchain, decentralized finance, and the future of verifiable computation Preferred Requirements Experience leading teams that span quantitative research, trade-ops/risk, and business development under one roof Familiarity with node-operator ecosystems, oracle design patterns, or Web3 infrastructure primitives Prior ownership of P&L or budget for market-data procurement Publications or open-source contributions in pricing, risk management, or crypto-market microstructure Experience growing organizations through rapid scale-up phases in a remote-first environment All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date. Commitment to Equal Opportunity Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form . 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