Associate Director, Access & Reimbursement (ADAR) - NPS - MS - New England - Remote Job ID REQ- Jul 16, 2025 USA Summary The Associate Director, Access & Reimbursement (ADAR) is a field-based role that proactively provides in person (or virtual as needed) education to defined accounts within their assigned geographies on a wide range of access and reimbursement topics and needs (see below) in support of aligned product(s) strategy. ADARs primarily focus on accounts with increased process and workflow complexity, typically including centralized and decentralized systems of care, integrated delivery networks, academic medical institutions, large multi-provider specialty practices, and alternate sites of care. ADARs will serve as the patient access and reimbursement lead in business-to-business conversations with account executives. The ADAR role is responsible for managing the pull-through of access and reimbursement strategy and downstream operations within their aligned accounts. ADARs are expected to have deep expertise in communicating requirements and addressing barriers associated with local payer policy coverage, multi-channel acquisition pathways, billing and coding education (as needed), claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows. ADAR will continually need to demonstrate a keen ability to problem solve and manage multiple projects. ADARs partner closely with other Novartis Pharmaceuticals Corporation (NPC) field associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors. ADARs will also be required to coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates). About the Role Major accountabilities: Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s), proactively provide face-to-face education on programs to providers and staff in order to support integration of those products into office processes and workflows. Address customer questions for issues related to NPC policies on therapeutic area products ordering, payment, inventorying, and product returns & replacement in offices. Work with key members of therapeutic area offices (e.g., executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products. Ability to analyze problems and offer solutions. Understand specifics and support questions associated with patient reimbursement and provide support on reimbursement issues with third party payers at the provider-level. Analyze account reimbursement issues (as needed). Identifies trends at a local, regional and national level and partner with purpose internally and externally to support patient access to Novartis medicines Supports pull through on local coverage decisions to enable meaningful patient access within the system. Proactively communicate policy changes or issues that could potentially affect other departments. Accountable for informing customers on NVS-sponsored patient support programs to help enable patients starting and staying on therapy (i.e., Co-pay). Maintain expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and act as their aligned therapeutic area product(s) reimbursement expert (as needed). Interface with Patient Support Center (hub) and Access & Reimbursement Managers on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education. Collaborate with aligned cross-functional associates within NPC (see above) to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement. Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines). Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes. Key Performance Indicators Overall customer satisfaction and awareness related to designated therapeutic area products programs and reimbursement support. Education of key customers in therapeutic area offices (i.e. specialists, billing staff, reimbursement staff) in order to assist with therapeutic area products integration and improve patient access in a manner consistent and compliant with company policies and requirements. Ensure customers on assigned target list and within assigned geography are aware of and know how to utilize available programs to support therapeutic area products access for patients. Adherence with NPC policies, laws and regulations. EducationBachelor's Degree required. Business and/or biological science education preferred. Advanced degree preferred. Minimum Requirements 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s). Experience working with highly complex practices and/or health systems to establish access and acquisition pathways. Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access. Deep expertise and experience integrating manufacturer-sponsored patient support programs. Experience with specialty products acquired through Specialty Pharmacy networks Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail) Possess a strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region. Must live within assigned territory. Ability to travel and cover geography, at least 50% travel required, based on geography and territory / targeting make up. Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Division US Business Unit Universal Hierarchy Node Location USA State Field, US Site Field Non-Sales (USA) Company / Legal Entity U014 (FCRS = US014) Novartis Pharmaceuticals Corporation Alternative Location 1 Albany (New York), New York, USA Alternative Location 2 Boston (Massachusetts), Massachusetts, USA Alternative Location 3 Manchester (New Hampshire), New Hampshire, USA
Jul 23, 2025
Full time
Associate Director, Access & Reimbursement (ADAR) - NPS - MS - New England - Remote Job ID REQ- Jul 16, 2025 USA Summary The Associate Director, Access & Reimbursement (ADAR) is a field-based role that proactively provides in person (or virtual as needed) education to defined accounts within their assigned geographies on a wide range of access and reimbursement topics and needs (see below) in support of aligned product(s) strategy. ADARs primarily focus on accounts with increased process and workflow complexity, typically including centralized and decentralized systems of care, integrated delivery networks, academic medical institutions, large multi-provider specialty practices, and alternate sites of care. ADARs will serve as the patient access and reimbursement lead in business-to-business conversations with account executives. The ADAR role is responsible for managing the pull-through of access and reimbursement strategy and downstream operations within their aligned accounts. ADARs are expected to have deep expertise in communicating requirements and addressing barriers associated with local payer policy coverage, multi-channel acquisition pathways, billing and coding education (as needed), claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows. ADAR will continually need to demonstrate a keen ability to problem solve and manage multiple projects. ADARs partner closely with other Novartis Pharmaceuticals Corporation (NPC) field associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors. ADARs will also be required to coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates). About the Role Major accountabilities: Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s), proactively provide face-to-face education on programs to providers and staff in order to support integration of those products into office processes and workflows. Address customer questions for issues related to NPC policies on therapeutic area products ordering, payment, inventorying, and product returns & replacement in offices. Work with key members of therapeutic area offices (e.g., executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products. Ability to analyze problems and offer solutions. Understand specifics and support questions associated with patient reimbursement and provide support on reimbursement issues with third party payers at the provider-level. Analyze account reimbursement issues (as needed). Identifies trends at a local, regional and national level and partner with purpose internally and externally to support patient access to Novartis medicines Supports pull through on local coverage decisions to enable meaningful patient access within the system. Proactively communicate policy changes or issues that could potentially affect other departments. Accountable for informing customers on NVS-sponsored patient support programs to help enable patients starting and staying on therapy (i.e., Co-pay). Maintain expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and act as their aligned therapeutic area product(s) reimbursement expert (as needed). Interface with Patient Support Center (hub) and Access & Reimbursement Managers on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education. Collaborate with aligned cross-functional associates within NPC (see above) to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement. Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines). Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes. Key Performance Indicators Overall customer satisfaction and awareness related to designated therapeutic area products programs and reimbursement support. Education of key customers in therapeutic area offices (i.e. specialists, billing staff, reimbursement staff) in order to assist with therapeutic area products integration and improve patient access in a manner consistent and compliant with company policies and requirements. Ensure customers on assigned target list and within assigned geography are aware of and know how to utilize available programs to support therapeutic area products access for patients. Adherence with NPC policies, laws and regulations. EducationBachelor's Degree required. Business and/or biological science education preferred. Advanced degree preferred. Minimum Requirements 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s). Experience working with highly complex practices and/or health systems to establish access and acquisition pathways. Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access. Deep expertise and experience integrating manufacturer-sponsored patient support programs. Experience with specialty products acquired through Specialty Pharmacy networks Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail) Possess a strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region. Must live within assigned territory. Ability to travel and cover geography, at least 50% travel required, based on geography and territory / targeting make up. Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Division US Business Unit Universal Hierarchy Node Location USA State Field, US Site Field Non-Sales (USA) Company / Legal Entity U014 (FCRS = US014) Novartis Pharmaceuticals Corporation Alternative Location 1 Albany (New York), New York, USA Alternative Location 2 Boston (Massachusetts), Massachusetts, USA Alternative Location 3 Manchester (New Hampshire), New Hampshire, USA
Director, Public Sector Sales UKI page is loaded Director, Public Sector Sales UKI Apply locations Reading, England time type Full time posted on Posted 30+ Days Ago job requisition id R12045 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. The Role We are seeking an experienced, proven, entrepreneurial Sales Director to lead our Public Sector team covering Central, Regional and Blue Light accounts across UK and Ireland. You will be responsible for: Recruiting, developing, and retaining highly talented field salespeople Developing deep and meaningful relationships within Strategic Public Sector accounts Overachieving revenue targets year on year Presenting compelling business cases to senior stakeholders both internally and externally Creating positive momentum in the cybersecurity market You will be responsible for implementing strategic growth within the region, setting the direction, and ensuring execution against plan. This is an exciting opportunity to play an integral part of a dynamic and fast-growing next generation security company, and you will have the opportunity to take the business to the next level. Your day-to-day Lead sales for new and existing enterprise customers across Public Sector, consistently achieving or exceeding quarterly and annual revenue targets capturing market share Define and report on metrics to measure performance of sales activities, accurately forecast and present deal analysis Determine resource requirements, identify significant and profitable growth opportunities Develop and maintain client and partner relationships to increase business scalability Effectively support and manage contract negotiations facilitating resolution of major sales objections presented by customers Working with the EMEA leadership team provide insight on value proposition, positioning, local market knowledge and agree priorities for region and vertical market Recruit, lead, coach and inspire a talented team of senior sales executives Manage employee goal setting, performance assessments, career planning and development driving the adoption of solution selling Collaborate with Sales Engineering, Professional Services, Marketing and Support to close deals, drive revenue and adoption, and to meet and exceed customer satisfaction What you bring to the team Experience in hyper growth, building out large organizations at scale, within the UK Public Sector Knowledge of the cyber security market and current threat landscape Proven record of leading a successful new business Public Sector sales team as well as a hunger for success beyond targets and sustained growth Channel-centric in approach to go-to-market and experience of working effectively within a direct sale led and Channel-led sales organisation Expert team builder, team player and leader who understands you win as a team, and has the ability to inspire and create loyalty, trust, and respect across not only their team, but also cross-functionally Commercial acumen and attention to detail, thinks strategically, but stays on top of tactical execution as well as the ability to lead a large and culturally diverse team in coordination with managers and through managers Able to create a business plan, build a strong business pipeline, accurately forecast and close business Existing influential customer relationships and able to understand the security threat landscape, and become the trusted advisor of the CSO Why Proofpoint Protecting people is at the heart of our award-winning cybersecurity solutions, andthe people who work here are the key tooursuccess. We're a customer-focused and driven-to-win organisation with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Similar Jobs (1) Director, Enterprise Field Sales UKI locations Reading, England time type Full time posted on Posted 19 Days Ago Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos. Disrupting the Status Quo We hire the most innovative minds globally to safeguard our customers' sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees. Making a Difference Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide. Our Commitment We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace. About Us At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud architecture Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Jul 23, 2025
Full time
Director, Public Sector Sales UKI page is loaded Director, Public Sector Sales UKI Apply locations Reading, England time type Full time posted on Posted 30+ Days Ago job requisition id R12045 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. The Role We are seeking an experienced, proven, entrepreneurial Sales Director to lead our Public Sector team covering Central, Regional and Blue Light accounts across UK and Ireland. You will be responsible for: Recruiting, developing, and retaining highly talented field salespeople Developing deep and meaningful relationships within Strategic Public Sector accounts Overachieving revenue targets year on year Presenting compelling business cases to senior stakeholders both internally and externally Creating positive momentum in the cybersecurity market You will be responsible for implementing strategic growth within the region, setting the direction, and ensuring execution against plan. This is an exciting opportunity to play an integral part of a dynamic and fast-growing next generation security company, and you will have the opportunity to take the business to the next level. Your day-to-day Lead sales for new and existing enterprise customers across Public Sector, consistently achieving or exceeding quarterly and annual revenue targets capturing market share Define and report on metrics to measure performance of sales activities, accurately forecast and present deal analysis Determine resource requirements, identify significant and profitable growth opportunities Develop and maintain client and partner relationships to increase business scalability Effectively support and manage contract negotiations facilitating resolution of major sales objections presented by customers Working with the EMEA leadership team provide insight on value proposition, positioning, local market knowledge and agree priorities for region and vertical market Recruit, lead, coach and inspire a talented team of senior sales executives Manage employee goal setting, performance assessments, career planning and development driving the adoption of solution selling Collaborate with Sales Engineering, Professional Services, Marketing and Support to close deals, drive revenue and adoption, and to meet and exceed customer satisfaction What you bring to the team Experience in hyper growth, building out large organizations at scale, within the UK Public Sector Knowledge of the cyber security market and current threat landscape Proven record of leading a successful new business Public Sector sales team as well as a hunger for success beyond targets and sustained growth Channel-centric in approach to go-to-market and experience of working effectively within a direct sale led and Channel-led sales organisation Expert team builder, team player and leader who understands you win as a team, and has the ability to inspire and create loyalty, trust, and respect across not only their team, but also cross-functionally Commercial acumen and attention to detail, thinks strategically, but stays on top of tactical execution as well as the ability to lead a large and culturally diverse team in coordination with managers and through managers Able to create a business plan, build a strong business pipeline, accurately forecast and close business Existing influential customer relationships and able to understand the security threat landscape, and become the trusted advisor of the CSO Why Proofpoint Protecting people is at the heart of our award-winning cybersecurity solutions, andthe people who work here are the key tooursuccess. We're a customer-focused and driven-to-win organisation with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Similar Jobs (1) Director, Enterprise Field Sales UKI locations Reading, England time type Full time posted on Posted 19 Days Ago Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos. Disrupting the Status Quo We hire the most innovative minds globally to safeguard our customers' sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees. Making a Difference Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide. Our Commitment We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace. About Us At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud architecture Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Commercial Manager (Procurement) About DFT Operator DFTO is the government's public sector rail owning group. Its purpose is to bring all currently privately-owned train operators into public ownership in advance of the creation of Great British Railways in 2027 - and deliver improvements in the here and now by unifying and integrating train operations under common public ownership. DFTO has over 23,000 employees, runs over 6,000 services a day and delivers over 450 million customer journeys across its networks every year. This accounts for 26% of total UK passenger journeys and 30% of passenger miles. Major improvements are being delivered by DFTO train operators (TOCs) that are already under public ownership - these are LNER, Northern, TransPennine Express (TPE), Southeastern and South Western Railway (SWR). This is an incredibly exciting time to join DFTO as we transition previously privately owned train operators into public ownership and onward into Great British Railway , bringing track and train brought closer together . Our this journey our ambition is to deliver safe, secure and sustainable transport to everyone, everywhere. At the heart of this promise is improving journeys and providing customers with an excellent service, while supporting the industry to build a more passenger-focused railway. Our vision is to unify and strengthen train operators under the DFTO banner. By working collaboratively, we aim to become industry-leading in safety, customer service, financial sustainability and operational performance. Vacancy Details Duration: 2 year FTC Location: London, Waterloo Office Salary: £68,000 to £95,000 depending on skills, experience and internal alignment. Most fully experienced candidates are expected to be appointed in the range of £75,000 to £90,000. Reporting to: Head of Commercial Primary Purpose of Job: This role will implement the commercial strategy for DfT Operator Limited (DFTO), with a focus on rolling stock and non passenger revenue generation. The role supports the Head of Commercial within the Rolling Stock and universal contracts portfolio; and works with Train Operators (TOC) Procurement Departments and supplier management staff across DFTO and TOCs to source group wide rolling stock, maintenance contracts and services, ancillary revenue contracts and global portfolio contracts. This role underpins both DFTO's and the Procurement Directorate's Business Plan. In addition to TOCs, the role is required to work directly with suppliers such as ROSCOs, DfT, RNP, external stakeholders such as Network Rail, Crown Commercial Services, and other Government bodies. Key Competencies: Managing a Quality Service: Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service by considering a broad range of methods for delivery. Ensure full consideration of new technologies, accessibility and costings. Make clear, practical and manageable plans for service delivery. Ensure adherence to legal, regulatory and security requirements in service delivery. Proactively manage risks and identify solutions. Establish how the business area compares to industry best practice. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service. Communicate & Influence: Communicate with others in a clear, honest, and enthusiastic way in order to build trust with TOCs, external stakeholders including suppliers, DfT, GBR and other government bodies. Explain complex issues in a way that is easy to understand, considering people's individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required. Consider the impact of the language used. Remain open-minded and impartial in discussions, whilst respecting the diverse interests and opinions of others. Introduce different methods for communication, including making the most of digital resources whilst getting value for money. Delivering at Pace: Ensure everyone clearly understands and owns their roles, responsibilities and business priorities. Give honest, motivating and enthusiastic messages about priorities, objectives and expectations to get the best out of people. Comply with legal, regulatory and security requirements in service delivery. Set out clear processes and standards for managing performance at all levels. Ensure delivery of timely quality outcomes, through providing the right resources to do the job, reviewing and adjusting performance expectations and rewarding success. Maintain your own levels of performance in challenging circumstances and encourage others to do the same. Key Responsibilities: Implementation of the DFTO rolling stock commercial strategy through executing rolling stock procurements. Operator spend on the rolling stock portfolio each year is £4.5bn, with this role responsible for contracts worth £2.25bn per annum, in conjunction with the Commercial Manager (finance); Lead on development and deployment of new template contractual documents for new build procurements, existing fleet procurements, lease extensions and direct awards, maintenance procurement and refurbishment procurements, along with a modification process. Template lease documents will include, but not be limited to Operating Lease (OL), Manufacturer and Supply Agreement (MSA), Train Services Agreement (TSA), Technical Support and Spares Supply Agreement (TSSSA and Direct Agreements (or equivalent), to be amended as required for each call off order under the framework for new build orders, with templates also in place in other areas a required such as heavy maintenance agreements and standardisation of wet, dry and soggy lease agreements. This will also include template financing agreements associated with leases to reduce price escalation over time, in line with the future funding model to be proposed by the national strategy. Use of template documents to negotiate cost savings with financing companies including ROSCOs, manufacturing and maintenance companies. Lead the introduction of a new dynamic market for rolling stock manufacturers and maintenance companies, consisting of a pool of pre-qualified bidders to reduce procurement costs and facilitate market engagement. For new build rolling stock, lead the development and introduction of a small number of frameworks based on the first set of national standardised rolling stock specifications based around (e.g. metropolitan/commuter, rural/regional, inter-urban, intercity/high speed and speciality configurations such as airport service adaptations in the main and including key terms and conditions, pricing, potential volumes, order scheduling etc. Reduce costs long term through standardise specifications and greater interoperability. Development and introduction of template procurement documents for of rolling stock procurements, which for new build orders would describe how call off orders will be requested and bids evaluated on a whole life cost and maintenance cost basis, and how options for additional units will be managed. Lead on all aspects of rolling stock procurement activity undertaken by DfTO from notice to award including preparation and publication of notices, drafting of procurement documentation for individual competitions, participation in evaluation and negotiation and selection of the successful bidder. With the Commercial Manager (finance) and operators, preparation of business cases for governance bodies including DfTO, DfT, Cabinet Office and HMT; Provision of support to rolling stock competitions which are already underway either within DFTO TOCs or within private sector TOCs which transition into DFTO while procurements are in flight including undertaking due diligence on commercial elements of transactions as required - total value of live procurements is currently around £8bn; Line management of two DFTO Commercial Analysts. Project management of operator staff as part of teams delivering individual procurements. Indirect line management of external advisor staff from legal, technical and financial consultancy firms Deliver better value for money across the rolling stock portfolio by working in collaboration with other Commercial Managers to identify and propose efficiencies and innovations to reduce cost; Undertake procurement tasks on portfolio level universal contracts as required; Identification and development of commercial opportunities to secure additional, non passenger related revenue across the DFTO and TOC supply chain to drive and add value, engaging with all internal and external group functions and stakeholders, including Network Rail where appropriate, to contribute to the £150m 3 year savings target;. Preparation and publication of guidance on how to undertake procurement activities including providing relevant training to operators, suppliers etc as may be required. Undertake various projects as requested by the Group Procurement Director and/or Head of Commercial. Knowledge, Skills, Experience & Technical Qualifications: The post holder must have a proven track-record of success as a senior procurement manager in a public sector environment: . click apply for full job details
Jul 23, 2025
Full time
Commercial Manager (Procurement) About DFT Operator DFTO is the government's public sector rail owning group. Its purpose is to bring all currently privately-owned train operators into public ownership in advance of the creation of Great British Railways in 2027 - and deliver improvements in the here and now by unifying and integrating train operations under common public ownership. DFTO has over 23,000 employees, runs over 6,000 services a day and delivers over 450 million customer journeys across its networks every year. This accounts for 26% of total UK passenger journeys and 30% of passenger miles. Major improvements are being delivered by DFTO train operators (TOCs) that are already under public ownership - these are LNER, Northern, TransPennine Express (TPE), Southeastern and South Western Railway (SWR). This is an incredibly exciting time to join DFTO as we transition previously privately owned train operators into public ownership and onward into Great British Railway , bringing track and train brought closer together . Our this journey our ambition is to deliver safe, secure and sustainable transport to everyone, everywhere. At the heart of this promise is improving journeys and providing customers with an excellent service, while supporting the industry to build a more passenger-focused railway. Our vision is to unify and strengthen train operators under the DFTO banner. By working collaboratively, we aim to become industry-leading in safety, customer service, financial sustainability and operational performance. Vacancy Details Duration: 2 year FTC Location: London, Waterloo Office Salary: £68,000 to £95,000 depending on skills, experience and internal alignment. Most fully experienced candidates are expected to be appointed in the range of £75,000 to £90,000. Reporting to: Head of Commercial Primary Purpose of Job: This role will implement the commercial strategy for DfT Operator Limited (DFTO), with a focus on rolling stock and non passenger revenue generation. The role supports the Head of Commercial within the Rolling Stock and universal contracts portfolio; and works with Train Operators (TOC) Procurement Departments and supplier management staff across DFTO and TOCs to source group wide rolling stock, maintenance contracts and services, ancillary revenue contracts and global portfolio contracts. This role underpins both DFTO's and the Procurement Directorate's Business Plan. In addition to TOCs, the role is required to work directly with suppliers such as ROSCOs, DfT, RNP, external stakeholders such as Network Rail, Crown Commercial Services, and other Government bodies. Key Competencies: Managing a Quality Service: Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service by considering a broad range of methods for delivery. Ensure full consideration of new technologies, accessibility and costings. Make clear, practical and manageable plans for service delivery. Ensure adherence to legal, regulatory and security requirements in service delivery. Proactively manage risks and identify solutions. Establish how the business area compares to industry best practice. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service. Communicate & Influence: Communicate with others in a clear, honest, and enthusiastic way in order to build trust with TOCs, external stakeholders including suppliers, DfT, GBR and other government bodies. Explain complex issues in a way that is easy to understand, considering people's individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required. Consider the impact of the language used. Remain open-minded and impartial in discussions, whilst respecting the diverse interests and opinions of others. Introduce different methods for communication, including making the most of digital resources whilst getting value for money. Delivering at Pace: Ensure everyone clearly understands and owns their roles, responsibilities and business priorities. Give honest, motivating and enthusiastic messages about priorities, objectives and expectations to get the best out of people. Comply with legal, regulatory and security requirements in service delivery. Set out clear processes and standards for managing performance at all levels. Ensure delivery of timely quality outcomes, through providing the right resources to do the job, reviewing and adjusting performance expectations and rewarding success. Maintain your own levels of performance in challenging circumstances and encourage others to do the same. Key Responsibilities: Implementation of the DFTO rolling stock commercial strategy through executing rolling stock procurements. Operator spend on the rolling stock portfolio each year is £4.5bn, with this role responsible for contracts worth £2.25bn per annum, in conjunction with the Commercial Manager (finance); Lead on development and deployment of new template contractual documents for new build procurements, existing fleet procurements, lease extensions and direct awards, maintenance procurement and refurbishment procurements, along with a modification process. Template lease documents will include, but not be limited to Operating Lease (OL), Manufacturer and Supply Agreement (MSA), Train Services Agreement (TSA), Technical Support and Spares Supply Agreement (TSSSA and Direct Agreements (or equivalent), to be amended as required for each call off order under the framework for new build orders, with templates also in place in other areas a required such as heavy maintenance agreements and standardisation of wet, dry and soggy lease agreements. This will also include template financing agreements associated with leases to reduce price escalation over time, in line with the future funding model to be proposed by the national strategy. Use of template documents to negotiate cost savings with financing companies including ROSCOs, manufacturing and maintenance companies. Lead the introduction of a new dynamic market for rolling stock manufacturers and maintenance companies, consisting of a pool of pre-qualified bidders to reduce procurement costs and facilitate market engagement. For new build rolling stock, lead the development and introduction of a small number of frameworks based on the first set of national standardised rolling stock specifications based around (e.g. metropolitan/commuter, rural/regional, inter-urban, intercity/high speed and speciality configurations such as airport service adaptations in the main and including key terms and conditions, pricing, potential volumes, order scheduling etc. Reduce costs long term through standardise specifications and greater interoperability. Development and introduction of template procurement documents for of rolling stock procurements, which for new build orders would describe how call off orders will be requested and bids evaluated on a whole life cost and maintenance cost basis, and how options for additional units will be managed. Lead on all aspects of rolling stock procurement activity undertaken by DfTO from notice to award including preparation and publication of notices, drafting of procurement documentation for individual competitions, participation in evaluation and negotiation and selection of the successful bidder. With the Commercial Manager (finance) and operators, preparation of business cases for governance bodies including DfTO, DfT, Cabinet Office and HMT; Provision of support to rolling stock competitions which are already underway either within DFTO TOCs or within private sector TOCs which transition into DFTO while procurements are in flight including undertaking due diligence on commercial elements of transactions as required - total value of live procurements is currently around £8bn; Line management of two DFTO Commercial Analysts. Project management of operator staff as part of teams delivering individual procurements. Indirect line management of external advisor staff from legal, technical and financial consultancy firms Deliver better value for money across the rolling stock portfolio by working in collaboration with other Commercial Managers to identify and propose efficiencies and innovations to reduce cost; Undertake procurement tasks on portfolio level universal contracts as required; Identification and development of commercial opportunities to secure additional, non passenger related revenue across the DFTO and TOC supply chain to drive and add value, engaging with all internal and external group functions and stakeholders, including Network Rail where appropriate, to contribute to the £150m 3 year savings target;. Preparation and publication of guidance on how to undertake procurement activities including providing relevant training to operators, suppliers etc as may be required. Undertake various projects as requested by the Group Procurement Director and/or Head of Commercial. Knowledge, Skills, Experience & Technical Qualifications: The post holder must have a proven track-record of success as a senior procurement manager in a public sector environment: . click apply for full job details
The Team & Role We are looking for an Implementation Manager at SevenRooms who will be responsible for driving initiatives aimed at a timely and accurate rollout of our platform for Enterprise customers. This role requires a holistic approach to the implementation lifecycle, including providing guidance throughout the on-boarding process and the ability to consistently communicate the value of SevenRooms. The role is essential in the success of ensuring high adoption and overall customer lifetime value. The SevenRooms Customer Success Team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, deep product knowledge, always with a customer centric approach. You will be joining a growing team and reporting directly to the Regional Lead. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. What You'll Do Collaboration: Work cross-functionally with teams at SevenRooms to ensure a consistent client experience from pre-sale to implementation for each onboarded and integrated customer. Enterprise Implementation: Oversee the implementation process of enterprise accounts including launch and timeline accuracy; help Customer Success Managers ensure that customersderive maximum value from their investments with SevenRooms Project Management: Plan, schedule, and manage project timelines and activities from kick-off to training, ensuring each project is delivered on time and satisfies the desired outcomes of aSevenRooms implementation. Data Analysis: Ensure all key data is collected and entered as part of implementation to support data continuity as the client adopts new workflows within SevenRooms; be comfortablechallenging clients that push back on providing complete datasets. Account Management: Plan and facilitate recurring project touch points to ensure clients are providing complete, quality data within expected timelines to support best practice adoption andtimely-go-live. Who You Are 3+ years of experience in Enterprise SaaS implementations, preferably in hospitality Hospitality industry experience is a plus Experience partnering with Fortune 1000 companies or other large enterprise accounts Detail-oriented with the ability to set priorities and be flexible in a high-growth environment Excellent written communication and presentation skills Solutions-oriented; proven track record of using your incredible problem-solving and interpersonal skills to achieve company goals Ability to build consultative relationships with C-Suite stakeholders and have working experience interacting with cross-functional teams Proven record of creating and maintaining project plans, monitoring open issues, and driving resolutions Experience with Salesforce, Zoom, Smartsheet, Google Suite, and equivalent tools What We Offer A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new - the choice is up to you and our team is ready to help make that happen. Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure. Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2024, 2023, 2022) Ragan's Platinum HR Awards Finalist (2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting
Jul 15, 2025
Full time
The Team & Role We are looking for an Implementation Manager at SevenRooms who will be responsible for driving initiatives aimed at a timely and accurate rollout of our platform for Enterprise customers. This role requires a holistic approach to the implementation lifecycle, including providing guidance throughout the on-boarding process and the ability to consistently communicate the value of SevenRooms. The role is essential in the success of ensuring high adoption and overall customer lifetime value. The SevenRooms Customer Success Team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, deep product knowledge, always with a customer centric approach. You will be joining a growing team and reporting directly to the Regional Lead. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. What You'll Do Collaboration: Work cross-functionally with teams at SevenRooms to ensure a consistent client experience from pre-sale to implementation for each onboarded and integrated customer. Enterprise Implementation: Oversee the implementation process of enterprise accounts including launch and timeline accuracy; help Customer Success Managers ensure that customersderive maximum value from their investments with SevenRooms Project Management: Plan, schedule, and manage project timelines and activities from kick-off to training, ensuring each project is delivered on time and satisfies the desired outcomes of aSevenRooms implementation. Data Analysis: Ensure all key data is collected and entered as part of implementation to support data continuity as the client adopts new workflows within SevenRooms; be comfortablechallenging clients that push back on providing complete datasets. Account Management: Plan and facilitate recurring project touch points to ensure clients are providing complete, quality data within expected timelines to support best practice adoption andtimely-go-live. Who You Are 3+ years of experience in Enterprise SaaS implementations, preferably in hospitality Hospitality industry experience is a plus Experience partnering with Fortune 1000 companies or other large enterprise accounts Detail-oriented with the ability to set priorities and be flexible in a high-growth environment Excellent written communication and presentation skills Solutions-oriented; proven track record of using your incredible problem-solving and interpersonal skills to achieve company goals Ability to build consultative relationships with C-Suite stakeholders and have working experience interacting with cross-functional teams Proven record of creating and maintaining project plans, monitoring open issues, and driving resolutions Experience with Salesforce, Zoom, Smartsheet, Google Suite, and equivalent tools What We Offer A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new - the choice is up to you and our team is ready to help make that happen. Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure. Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2024, 2023, 2022) Ragan's Platinum HR Awards Finalist (2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Partner Account Senior Manager page is loaded Partner Account Senior Manager Apply remote type Office - Based locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR299822 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Worldwide Alliances & Channels organization at Salesforce provides global leadership developing partnerships with our Strategic Consulting Partners and Service Partners. Salesforce is transforming the industry and works closely with our Global and Public Sector System Integrators. The Partner Sales Senior Manager (PSM) is responsible for helping lead this change with responsibility for driving the strategic sales development and project success in collaboration with global management of our Strategic Alliances and Government System Integrators in UKI. EXPECTATIONS AND TASKS The PSM will be responsible for developing business relationships with partners to define Go-To-Market plans, Global Public Sector (GPS) sales team alignment, supporting channel organizations, and other key stakeholders. The PSM's responsibility will be to develop and drive the execution of revenue-driving programs and initiatives as well as project delivery success. The PSM will also be responsible for evangelizing Salesforce's value proposition within the partner organization and facilitating the partner's value proposition within Salesforce and affiliated companies. Key to the position is effective collaboration with multiple cross-functional stakeholders, including sales, alliances, marketing, legal, and operations. Work with global leader(s) from the System Integrators to develop a joint strategy and plan that includes investments in capacity and skills, co-selling (influenced) revenue, and development of industry & cloud-based accelerators. Work with the global Industries & Partners team members to execute GTM plans in Global Public Sector and develop Global Public Sector specific capacity plans, driving influenced ACV growth and delivering customer success. Take partner sales plays, offerings and industry assets/solutions to Global Public Sector specific markets for local execution and engagement with our Salesforce GPS field sales teams and Salesforce Industries. Joint solution development & execution - Commercialize industry solutions or product extensions to leverage partner IP and vertical expertise with Salesforce Industries teams.Execute, manage and deliver global pipeline and revenue tied to the SI's strategies and initiatives in close alignment with internal and external stakeholders. Drive execution in concert with regional ecosystem resources. Identify target accounts and sign off with sales and partner leadership. Review sales play metrics/effectiveness on recurring basis with Partners, Partner Sales team, Sales Regions & Business Development teams. Maintain pipeline and dashboards that communicate to Executive Leadership the effectiveness of identified programs and investments. Conduct regular cadence between the SI's & Salesforce stakeholders (Partner Sales, Sales, Co-Primes, Development, Industry Teams, Mulesoft, Tableau, etc.) Communications - Ensure effective and timely internal & external communication and coordination of Salesforce's ecosystem strategy & execution results. This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned. WORK EXPERIENCE 6+ years in a channel sales, channel management or sales roles, with strong knowledge of working with partners. Preferred external Public Sector industry network with experience of Public Sector solutions and partner channel sales experience. Proven ability to build, lead and execute strategy in a cross-functional environment. Strong tolerance for ambiguity; able to focus and execute in a changing environment; ability to make things happen. Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness. Demonstrable proof of producing measurable results of influenced revenue or channel sales through global strategic system integrators. Demonstrable proof of scaling capacity of global strategic partners. Ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization. Strong drive and character qualities that match with company core values and inspires others to follow and act. Executive presence to lead and manage the most strategic global partners. Strong executive selling and business development skills; proven ability to understand different partner GTM and Organizational models. Understanding of service offering creation, marketing, lead generation and professional services organization key performance indicators. Salesforce, the Customer Success Platform and world's CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For eight years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jul 13, 2025
Full time
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Partner Account Senior Manager page is loaded Partner Account Senior Manager Apply remote type Office - Based locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR299822 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Worldwide Alliances & Channels organization at Salesforce provides global leadership developing partnerships with our Strategic Consulting Partners and Service Partners. Salesforce is transforming the industry and works closely with our Global and Public Sector System Integrators. The Partner Sales Senior Manager (PSM) is responsible for helping lead this change with responsibility for driving the strategic sales development and project success in collaboration with global management of our Strategic Alliances and Government System Integrators in UKI. EXPECTATIONS AND TASKS The PSM will be responsible for developing business relationships with partners to define Go-To-Market plans, Global Public Sector (GPS) sales team alignment, supporting channel organizations, and other key stakeholders. The PSM's responsibility will be to develop and drive the execution of revenue-driving programs and initiatives as well as project delivery success. The PSM will also be responsible for evangelizing Salesforce's value proposition within the partner organization and facilitating the partner's value proposition within Salesforce and affiliated companies. Key to the position is effective collaboration with multiple cross-functional stakeholders, including sales, alliances, marketing, legal, and operations. Work with global leader(s) from the System Integrators to develop a joint strategy and plan that includes investments in capacity and skills, co-selling (influenced) revenue, and development of industry & cloud-based accelerators. Work with the global Industries & Partners team members to execute GTM plans in Global Public Sector and develop Global Public Sector specific capacity plans, driving influenced ACV growth and delivering customer success. Take partner sales plays, offerings and industry assets/solutions to Global Public Sector specific markets for local execution and engagement with our Salesforce GPS field sales teams and Salesforce Industries. Joint solution development & execution - Commercialize industry solutions or product extensions to leverage partner IP and vertical expertise with Salesforce Industries teams.Execute, manage and deliver global pipeline and revenue tied to the SI's strategies and initiatives in close alignment with internal and external stakeholders. Drive execution in concert with regional ecosystem resources. Identify target accounts and sign off with sales and partner leadership. Review sales play metrics/effectiveness on recurring basis with Partners, Partner Sales team, Sales Regions & Business Development teams. Maintain pipeline and dashboards that communicate to Executive Leadership the effectiveness of identified programs and investments. Conduct regular cadence between the SI's & Salesforce stakeholders (Partner Sales, Sales, Co-Primes, Development, Industry Teams, Mulesoft, Tableau, etc.) Communications - Ensure effective and timely internal & external communication and coordination of Salesforce's ecosystem strategy & execution results. This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned. WORK EXPERIENCE 6+ years in a channel sales, channel management or sales roles, with strong knowledge of working with partners. Preferred external Public Sector industry network with experience of Public Sector solutions and partner channel sales experience. Proven ability to build, lead and execute strategy in a cross-functional environment. Strong tolerance for ambiguity; able to focus and execute in a changing environment; ability to make things happen. Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness. Demonstrable proof of producing measurable results of influenced revenue or channel sales through global strategic system integrators. Demonstrable proof of scaling capacity of global strategic partners. Ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization. Strong drive and character qualities that match with company core values and inspires others to follow and act. Executive presence to lead and manage the most strategic global partners. Strong executive selling and business development skills; proven ability to understand different partner GTM and Organizational models. Understanding of service offering creation, marketing, lead generation and professional services organization key performance indicators. Salesforce, the Customer Success Platform and world's CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For eight years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Job Title Equity Case Manager - Fixed Term Contract (18 months) Closing Date 25-Oct-2023 Position Full Time Business Entity Gateley Global Department Gateley Global Location United Kingdom Job Type Experienced Hire Description Gateley is a legal and professional services group, with over 580 professional advisers. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. The Team Gateley Global brings together a team of experts that help international business to expand into new global markets. With experience of helping hundreds of businesses to expand internationally and an extensive network of international contacts, we specialise in managing the risk that comes with inward investment projects and international expansion. We help organisations invest in overseas markets by identifying four key things: the right location the right people the right funding the right infrastructure We'll advise you on the right country for your expansion, right down to the specific location within a territory. We can help you set up the right corporate and governance structures and the right bank accounts to access funding. We can assist with personnel matters too, assessing candidates for senior management roles and providing interim non-executive director support. The Role This role is a fixed term contract to support in delivery of an equity investment service to Gateley Globals' largest public sector client. This role will focus primarily on supporting the Business Growth Service being run for the Cambridgeshire & Peterborough Combined Authority (CPCA). The CPCA is the local authority whose remit is to boost the CPCA economy by making it an internationally competitive place to live, learn and work. CPCA established a new Business Growth Service, Growth Works, to deliver its goal to drive inclusive growth in business and skills across Cambridgeshire & Peterborough. The primary services offered by Growth Works consists of four distinct service lines: Growth Coaching, Skills Development, grants & equity and the attraction of international and domestic inward investment into the region. The CPCA has contracted Gateley Global to administer an equity scheme on their behalf to provide growth capital or grants that are not generally available from the private sector. This is available to SMEs or larger companies that require investment between £150,000 and £250,000 to provide working capital to fund growth projects in order to create jobs and scale. The Equity Case manager will receive leads and expressions of interest from the Head of the Equity service. Once a lead has been received, it will be the responsibility of the Equity Case Manager to maintain the customer journey of the companies who have expressed an interest in investment through all aspects of the investment journey. The Equity Case Manager will be responsible for moving the application through the due diligence process and feeding back to the company on why they were (or were not) successful in securing investment funding. Key Skills & Experience The Equity Case Manager role will support the Head of the Equity service in managing a pipeline of applicants to receive an equity investment from the CPCA through the Growth Works Programme. Because the equity investment consists of public sector monies, securing investment is a competitive process and a strict process of evaluation and documentation must be followed. While the key responsibilities listed in this description must happen in order for this service line to deliver its targets, there is scope for the right person to develop this role and make it their own. The successful individual will be responsible for: Checking required documentation for companies expressing an interest in securing equity funding; including due diligence information from lead investor Facilitating Equity cases against tight timescales whilst also handling the competing priorities of multiple stakeholders. Utilising the scoring mechanism developed by the Equity Service to prioritise the applicants in line with the levelling up agenda and CPCA requirements Reviewing the applicant against CPCA target companies, sector, location and projected job creation; liaising with the applicants along the process to advise on next steps and inform them of progress of application Preparing required documentation for approval by the CPCA Investment Secretariat and panel Liaising with the legal representative to ensure compliance and summary documentation is in place and facilitating the released of funding to successful applicants Responsibility for moving the applicant through the CRM system and accurately documenting the customer journey Handling Equity cases with due care & confidentiality and maintaining proper records management to an auditable standard Required attributes and skills: Experience of project and/or case management in a financial/professional services or legal environment Knowledge of case management principles, compliance and reporting A team player that is also comfortable working on individual tasks; a cooperative and pro-active approach to work is a necessity Self-starter, who can exercise initiative and can problem solve Effective communication skills and ability to present information at all levels. Agile and flexible approach to work to support customers, management and stakeholders Strong organisational and time management skills Desired attributes and skills: Knowledge of national, local or regional funding Connectivity with the wider UK business/corporate network Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.
Dec 17, 2022
Full time
Job Title Equity Case Manager - Fixed Term Contract (18 months) Closing Date 25-Oct-2023 Position Full Time Business Entity Gateley Global Department Gateley Global Location United Kingdom Job Type Experienced Hire Description Gateley is a legal and professional services group, with over 580 professional advisers. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. The Team Gateley Global brings together a team of experts that help international business to expand into new global markets. With experience of helping hundreds of businesses to expand internationally and an extensive network of international contacts, we specialise in managing the risk that comes with inward investment projects and international expansion. We help organisations invest in overseas markets by identifying four key things: the right location the right people the right funding the right infrastructure We'll advise you on the right country for your expansion, right down to the specific location within a territory. We can help you set up the right corporate and governance structures and the right bank accounts to access funding. We can assist with personnel matters too, assessing candidates for senior management roles and providing interim non-executive director support. The Role This role is a fixed term contract to support in delivery of an equity investment service to Gateley Globals' largest public sector client. This role will focus primarily on supporting the Business Growth Service being run for the Cambridgeshire & Peterborough Combined Authority (CPCA). The CPCA is the local authority whose remit is to boost the CPCA economy by making it an internationally competitive place to live, learn and work. CPCA established a new Business Growth Service, Growth Works, to deliver its goal to drive inclusive growth in business and skills across Cambridgeshire & Peterborough. The primary services offered by Growth Works consists of four distinct service lines: Growth Coaching, Skills Development, grants & equity and the attraction of international and domestic inward investment into the region. The CPCA has contracted Gateley Global to administer an equity scheme on their behalf to provide growth capital or grants that are not generally available from the private sector. This is available to SMEs or larger companies that require investment between £150,000 and £250,000 to provide working capital to fund growth projects in order to create jobs and scale. The Equity Case manager will receive leads and expressions of interest from the Head of the Equity service. Once a lead has been received, it will be the responsibility of the Equity Case Manager to maintain the customer journey of the companies who have expressed an interest in investment through all aspects of the investment journey. The Equity Case Manager will be responsible for moving the application through the due diligence process and feeding back to the company on why they were (or were not) successful in securing investment funding. Key Skills & Experience The Equity Case Manager role will support the Head of the Equity service in managing a pipeline of applicants to receive an equity investment from the CPCA through the Growth Works Programme. Because the equity investment consists of public sector monies, securing investment is a competitive process and a strict process of evaluation and documentation must be followed. While the key responsibilities listed in this description must happen in order for this service line to deliver its targets, there is scope for the right person to develop this role and make it their own. The successful individual will be responsible for: Checking required documentation for companies expressing an interest in securing equity funding; including due diligence information from lead investor Facilitating Equity cases against tight timescales whilst also handling the competing priorities of multiple stakeholders. Utilising the scoring mechanism developed by the Equity Service to prioritise the applicants in line with the levelling up agenda and CPCA requirements Reviewing the applicant against CPCA target companies, sector, location and projected job creation; liaising with the applicants along the process to advise on next steps and inform them of progress of application Preparing required documentation for approval by the CPCA Investment Secretariat and panel Liaising with the legal representative to ensure compliance and summary documentation is in place and facilitating the released of funding to successful applicants Responsibility for moving the applicant through the CRM system and accurately documenting the customer journey Handling Equity cases with due care & confidentiality and maintaining proper records management to an auditable standard Required attributes and skills: Experience of project and/or case management in a financial/professional services or legal environment Knowledge of case management principles, compliance and reporting A team player that is also comfortable working on individual tasks; a cooperative and pro-active approach to work is a necessity Self-starter, who can exercise initiative and can problem solve Effective communication skills and ability to present information at all levels. Agile and flexible approach to work to support customers, management and stakeholders Strong organisational and time management skills Desired attributes and skills: Knowledge of national, local or regional funding Connectivity with the wider UK business/corporate network Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.
The Role This is your opportunity to join Teneo's growing Financial Advisory team in Cardiff working alongside some of the most experienced practitioners in the field advising the boards, management teams, lenders and shareholders of companies on some of their most challenging strategic issues. As a Manager within Financial Advisory you will be exposed to a wide variety of projects within a highly commercial, client focused environment. You will work on high profile assignments ranging from insolvency to advising on the restructuring and financial turnarounds for high profile mid-market, national and international clients. This represents a truly exciting time for the Financial Advisory team. Following the sale of the Deloitte Restructuring business to Teneo in June 2021, the Financial Advisory business continues to grow across multiple disciplines and international locations. This growth will provide fantastic opportunities to rapidly develop your career on a structured path. As a Manager in the team, you will have the opportunity to work on a diverse range of engagements across all sectors, with plenty of responsibility for leading workstreams, managing junior staff and supporting Directors, Managing Directors and Senior Managing Directors in client-facing delivery. Key aspects of the role will include: Client Service - Being part of and leading project teams advising corporates, creditors and other financial stakeholders on Restructuring Advisory, Contingency Planning and Insolvency projects. Business Development - Playing an active role in the team's business development and targeting activities, developing your network in the financial advisory market. People and Leadership - Manage, coach and provide guidance and support to team members, helping to support talent development and foster an inclusive environment. The Financial Advisory Team at Teneo Teneo's global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals. Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo's global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement or delivering a route to recover value, our focus is delivering certainty from uncertainty. Key Responsibilities Client Service Assist with project managing parts of the engagement and appointments, providing support to the Director / Managing Director (or often directly Senior Managing Director) in managing external stakeholders. Support management teams in preparing and challenging business plans, short term cash flow forecasts and restructuring plans. Develop, analyse and present Financial Advisory options. Apply an understanding of engagement economics, financial and risk management. Knowledge Acquisition Build client relationship skills, sector knowledge and continue to develop leadership skills. Continue to build technical expertise, broader business advisory and people management skills. Understand the market, topical issues and our Financial Advisory propositions. People and Leadership Actively support practice and talent development, including on-the-job coaching, mentoring and participation in wider business training initiatives. Manage diverse teams within an inclusive team culture where people are recognised for their contribution. Have a clear understanding of Teneo's commitment to creating a more inclusive culture. Business Development Start to own elements of business development, including actively supporting business development activities, building and expending your own contact network and supporting Director / Managing Director-led marketing and sales activities. Participate in existing business development programmes and key client accounts. Identify opportunities to expand jobs as well as opportunities to provide wider Teneo services to existing clients. Take responsibility for leading marketing initiatives aimed at specific channels to market, or events. Key Skills & Experience Qualified accountant (ACA/ACCA or equivalent), both time and exam qualified. Audit, Tax, Financial advisory, insolvency or transaction experience gained within a professional services company, consultancy firm or bank. Commitment to understanding the restructuring, insolvency and transaction marketplace, its trends, and key players (principals and advisers). Very strong analytical skills, including business analytics, business planning, short term cash flows, financing options. A basic understanding of insolvency legislation and practice is not a prerequisite but helpful. Logical and methodical approach to problem solving. Excellent interpersonal skills. Strong project management and organisational skills. Excellent reporting writing skills, with experience of developing client deliverables. Ability to lead small teams, coach, mentor and develop junior members of the team. About Teneo Teneo advises business leaders, enabling them to achieve goals faster and at lower cost by earning trust, navigating disruption and removing barriers. We are built to help businesses succeed in a world no longer defined by boundaries and disciplines. Working exclusively with the CEOs and senior executives of the world's leading companies, Teneo provides strategic counsel across their full range of key objectives and issues. Our clients include a significant number of the FTSE 100 and Fortune 100, as well as other global public and private corporations. We're an ambitious, global consultancy which allows candidates unmatched opportunities to develop and work with inspiring, motivated people. Our teams bring together the disciplines of strategic communications, investor relations, restructuring, management consulting, physical & cyber risk, financial advisory, corporate governance advisory, ESG, DE&I, political & policy risk, and talent advisory, to solve for the most complex business challenges and opportunities. We aim to make companies and institutions stronger and more valuable. We are capable of advising at the most senior levels across the world's leading businesses and organisations and we're proud to work with some of the strongest brands in the world. Across the globe, Teneo employs more than 1,200 people, offering global reach from a light infrastructure, built out of regional hubs. Our culture is critical to our success. We have a flat management structure with an open and supportive office atmosphere. To support progression and learning, we foster a supportive environment with a focus on mental health and wellbeing as well as adopting an inclusive environment that allows all employees to flourish. We recognise that diversity is essential for our business and encourage applicants from all backgrounds. At Teneo, we have fully embraced hybrid working and redefined the way we work such that it facilitates collaboration, optimises productivity and promotes the health and wellbeing of our people. We are also happy to discuss other forms of flexible working so please let us know if this is something you would like to discuss. What can we offer you? New joiners are supported by an induction programme. As well as this we offer a whole host of benefits and rewards including: Market-leading salary 25 days holiday Discretionary Bonus Scheme Pension Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Life assurance Cycle to work schemes Regular social, cultural and charitable activities
Sep 23, 2022
Full time
The Role This is your opportunity to join Teneo's growing Financial Advisory team in Cardiff working alongside some of the most experienced practitioners in the field advising the boards, management teams, lenders and shareholders of companies on some of their most challenging strategic issues. As a Manager within Financial Advisory you will be exposed to a wide variety of projects within a highly commercial, client focused environment. You will work on high profile assignments ranging from insolvency to advising on the restructuring and financial turnarounds for high profile mid-market, national and international clients. This represents a truly exciting time for the Financial Advisory team. Following the sale of the Deloitte Restructuring business to Teneo in June 2021, the Financial Advisory business continues to grow across multiple disciplines and international locations. This growth will provide fantastic opportunities to rapidly develop your career on a structured path. As a Manager in the team, you will have the opportunity to work on a diverse range of engagements across all sectors, with plenty of responsibility for leading workstreams, managing junior staff and supporting Directors, Managing Directors and Senior Managing Directors in client-facing delivery. Key aspects of the role will include: Client Service - Being part of and leading project teams advising corporates, creditors and other financial stakeholders on Restructuring Advisory, Contingency Planning and Insolvency projects. Business Development - Playing an active role in the team's business development and targeting activities, developing your network in the financial advisory market. People and Leadership - Manage, coach and provide guidance and support to team members, helping to support talent development and foster an inclusive environment. The Financial Advisory Team at Teneo Teneo's global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals. Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo's global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement or delivering a route to recover value, our focus is delivering certainty from uncertainty. Key Responsibilities Client Service Assist with project managing parts of the engagement and appointments, providing support to the Director / Managing Director (or often directly Senior Managing Director) in managing external stakeholders. Support management teams in preparing and challenging business plans, short term cash flow forecasts and restructuring plans. Develop, analyse and present Financial Advisory options. Apply an understanding of engagement economics, financial and risk management. Knowledge Acquisition Build client relationship skills, sector knowledge and continue to develop leadership skills. Continue to build technical expertise, broader business advisory and people management skills. Understand the market, topical issues and our Financial Advisory propositions. People and Leadership Actively support practice and talent development, including on-the-job coaching, mentoring and participation in wider business training initiatives. Manage diverse teams within an inclusive team culture where people are recognised for their contribution. Have a clear understanding of Teneo's commitment to creating a more inclusive culture. Business Development Start to own elements of business development, including actively supporting business development activities, building and expending your own contact network and supporting Director / Managing Director-led marketing and sales activities. Participate in existing business development programmes and key client accounts. Identify opportunities to expand jobs as well as opportunities to provide wider Teneo services to existing clients. Take responsibility for leading marketing initiatives aimed at specific channels to market, or events. Key Skills & Experience Qualified accountant (ACA/ACCA or equivalent), both time and exam qualified. Audit, Tax, Financial advisory, insolvency or transaction experience gained within a professional services company, consultancy firm or bank. Commitment to understanding the restructuring, insolvency and transaction marketplace, its trends, and key players (principals and advisers). Very strong analytical skills, including business analytics, business planning, short term cash flows, financing options. A basic understanding of insolvency legislation and practice is not a prerequisite but helpful. Logical and methodical approach to problem solving. Excellent interpersonal skills. Strong project management and organisational skills. Excellent reporting writing skills, with experience of developing client deliverables. Ability to lead small teams, coach, mentor and develop junior members of the team. About Teneo Teneo advises business leaders, enabling them to achieve goals faster and at lower cost by earning trust, navigating disruption and removing barriers. We are built to help businesses succeed in a world no longer defined by boundaries and disciplines. Working exclusively with the CEOs and senior executives of the world's leading companies, Teneo provides strategic counsel across their full range of key objectives and issues. Our clients include a significant number of the FTSE 100 and Fortune 100, as well as other global public and private corporations. We're an ambitious, global consultancy which allows candidates unmatched opportunities to develop and work with inspiring, motivated people. Our teams bring together the disciplines of strategic communications, investor relations, restructuring, management consulting, physical & cyber risk, financial advisory, corporate governance advisory, ESG, DE&I, political & policy risk, and talent advisory, to solve for the most complex business challenges and opportunities. We aim to make companies and institutions stronger and more valuable. We are capable of advising at the most senior levels across the world's leading businesses and organisations and we're proud to work with some of the strongest brands in the world. Across the globe, Teneo employs more than 1,200 people, offering global reach from a light infrastructure, built out of regional hubs. Our culture is critical to our success. We have a flat management structure with an open and supportive office atmosphere. To support progression and learning, we foster a supportive environment with a focus on mental health and wellbeing as well as adopting an inclusive environment that allows all employees to flourish. We recognise that diversity is essential for our business and encourage applicants from all backgrounds. At Teneo, we have fully embraced hybrid working and redefined the way we work such that it facilitates collaboration, optimises productivity and promotes the health and wellbeing of our people. We are also happy to discuss other forms of flexible working so please let us know if this is something you would like to discuss. What can we offer you? New joiners are supported by an induction programme. As well as this we offer a whole host of benefits and rewards including: Market-leading salary 25 days holiday Discretionary Bonus Scheme Pension Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Life assurance Cycle to work schemes Regular social, cultural and charitable activities
Job Title Equity Case Manager - Fixed Term Contract (18 months) Closing Date 25-Aug-2022 Position Full Time Business Entity International Investment Services Department International Investment Services (IIS) Location United Kingdom Job Type Experienced Hire Description Gateley is a legal and professional services group, with over 580 professional advisers. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. The Team International Investment Services brings together a team of experts that help international business to expand into new global markets. With experience of helping hundreds of businesses to expand internationally and an extensive network of international contacts, we specialise in managing the risk that comes with inward investment projects and international expansion. We help organisations invest in overseas markets by identifying four key things: the right location the right people the right funding the right infrastructure We'll advise you on the right country for your expansion, right down to the specific location within a territory. We can help you set up the right corporate and governance structures and the right bank accounts to access funding. We can assist with personnel matters too, assessing candidates for senior management roles and providing interim non-executive director support. The Role This role is a fixed term contract to support in delivery of an equity investment service to International Investment Services' largest public sector client. This role will focus primarily on supporting the Business Growth Service being run for the Cambridgeshire & Peterborough Combined Authority (CPCA). The CPCA is the local authority whose remit is to boost the CPCA economy by making it an internationally competitive place to live, learn and work. CPCA established a new Business Growth Service, Growth Works, to deliver its goal to drive inclusive growth in business and skills across Cambridgeshire & Peterborough. The primary services offered by Growth Works consists of four distinct service lines: Growth Coaching, Skills Development, grants & equity and the attraction of international and domestic inward investment into the region. The CPCA has contracted International Investment Services to administer an equity scheme on their behalf to provide growth capital or grants that are not generally available from the private sector. This is available to SMEs or larger companies that require investment between £150,000 and £250,000 to provide working capital to fund growth projects in order to create jobs and scale. The Equity Case manager will receive leads and expressions of interest from the Head of the Equity service. Once a lead has been received, it will be the responsibility of the Equity Case Manager to maintain the customer journey of the companies who have expressed an interest in investment through all aspects of the investment journey. The Equity Case Manager will be responsible for moving the application through the due diligence process and feeding back to the company on why they were (or were not) successful in securing investment funding. Key Skills & Experience The Equity Case Manager role will support the Head of the Equity service in managing a pipeline of applicants to receive an equity investment from the CPCA through the Growth Works Programme. Because the equity investment consists of public sector monies, securing investment is a competitive process and a strict process of evaluation and documentation must be followed. While the key responsibilities listed in this description must happen in order for this service line to deliver its targets, there is scope for the right person to develop this role and make it their own. The successful individual will be responsible for: Checking required documentation for companies expressing an interest in securing equity funding; including due diligence information from lead investor Facilitating Equity cases against tight timescales whilst also handling the competing priorities of multiple stakeholders. Utilising the scoring mechanism developed by the Equity Service to prioritise the applicants in line with the levelling up agenda and CPCA requirements Reviewing the applicant against CPCA target companies, sector, location and projected job creation; liaising with the applicants along the process to advise on next steps and inform them of progress of application Preparing required documentation for approval by the CPCA Investment Secretariat and panel Liaising with the legal representative to ensure compliance and summary documentation is in place and facilitating the released of funding to successful applicants Responsibility for moving the applicant through the CRM system and accurately documenting the customer journey Handling Equity cases with due care & confidentiality and maintaining proper records management to an auditable standard Required attributes and skills: Experience of project and/or case management in a financial/professional services or legal environment Knowledge of case management principles, compliance and reporting A team player that is also comfortable working on individual tasks; a cooperative and pro-active approach to work is a necessity Self-starter, who can exercise initiative and can problem solve Effective communication skills and ability to present information at all levels. Agile and flexible approach to work to support customers, management and stakeholders Strong organisational and time management skills Desired attributes and skills: Knowledge of national, local or regional funding Connectivity with the wider UK business/corporate network Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.
Aug 01, 2022
Full time
Job Title Equity Case Manager - Fixed Term Contract (18 months) Closing Date 25-Aug-2022 Position Full Time Business Entity International Investment Services Department International Investment Services (IIS) Location United Kingdom Job Type Experienced Hire Description Gateley is a legal and professional services group, with over 580 professional advisers. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. The Team International Investment Services brings together a team of experts that help international business to expand into new global markets. With experience of helping hundreds of businesses to expand internationally and an extensive network of international contacts, we specialise in managing the risk that comes with inward investment projects and international expansion. We help organisations invest in overseas markets by identifying four key things: the right location the right people the right funding the right infrastructure We'll advise you on the right country for your expansion, right down to the specific location within a territory. We can help you set up the right corporate and governance structures and the right bank accounts to access funding. We can assist with personnel matters too, assessing candidates for senior management roles and providing interim non-executive director support. The Role This role is a fixed term contract to support in delivery of an equity investment service to International Investment Services' largest public sector client. This role will focus primarily on supporting the Business Growth Service being run for the Cambridgeshire & Peterborough Combined Authority (CPCA). The CPCA is the local authority whose remit is to boost the CPCA economy by making it an internationally competitive place to live, learn and work. CPCA established a new Business Growth Service, Growth Works, to deliver its goal to drive inclusive growth in business and skills across Cambridgeshire & Peterborough. The primary services offered by Growth Works consists of four distinct service lines: Growth Coaching, Skills Development, grants & equity and the attraction of international and domestic inward investment into the region. The CPCA has contracted International Investment Services to administer an equity scheme on their behalf to provide growth capital or grants that are not generally available from the private sector. This is available to SMEs or larger companies that require investment between £150,000 and £250,000 to provide working capital to fund growth projects in order to create jobs and scale. The Equity Case manager will receive leads and expressions of interest from the Head of the Equity service. Once a lead has been received, it will be the responsibility of the Equity Case Manager to maintain the customer journey of the companies who have expressed an interest in investment through all aspects of the investment journey. The Equity Case Manager will be responsible for moving the application through the due diligence process and feeding back to the company on why they were (or were not) successful in securing investment funding. Key Skills & Experience The Equity Case Manager role will support the Head of the Equity service in managing a pipeline of applicants to receive an equity investment from the CPCA through the Growth Works Programme. Because the equity investment consists of public sector monies, securing investment is a competitive process and a strict process of evaluation and documentation must be followed. While the key responsibilities listed in this description must happen in order for this service line to deliver its targets, there is scope for the right person to develop this role and make it their own. The successful individual will be responsible for: Checking required documentation for companies expressing an interest in securing equity funding; including due diligence information from lead investor Facilitating Equity cases against tight timescales whilst also handling the competing priorities of multiple stakeholders. Utilising the scoring mechanism developed by the Equity Service to prioritise the applicants in line with the levelling up agenda and CPCA requirements Reviewing the applicant against CPCA target companies, sector, location and projected job creation; liaising with the applicants along the process to advise on next steps and inform them of progress of application Preparing required documentation for approval by the CPCA Investment Secretariat and panel Liaising with the legal representative to ensure compliance and summary documentation is in place and facilitating the released of funding to successful applicants Responsibility for moving the applicant through the CRM system and accurately documenting the customer journey Handling Equity cases with due care & confidentiality and maintaining proper records management to an auditable standard Required attributes and skills: Experience of project and/or case management in a financial/professional services or legal environment Knowledge of case management principles, compliance and reporting A team player that is also comfortable working on individual tasks; a cooperative and pro-active approach to work is a necessity Self-starter, who can exercise initiative and can problem solve Effective communication skills and ability to present information at all levels. Agile and flexible approach to work to support customers, management and stakeholders Strong organisational and time management skills Desired attributes and skills: Knowledge of national, local or regional funding Connectivity with the wider UK business/corporate network Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.
