Our established client is currently looking to recruit an IT Technician on a temporary to permanent basis IT Technician Derby - Hybrid £14.50 - £18.50 per hour / £27,000 - £29,000 We re looking for a proactive and hands-on IT Technician. In this key support role, you ll ensure reliable, secure, and efficient operation of end-user computer systems to help staff perform critical business tasks. You ll resolve technical issues both remotely and on-site, install and maintain hardware and software, and collaborate with wider IT teams to maintain a high-performing desktop environment. What You ll Be Doing Delivering expert helpdesk support via phone, email, remote tools, and in person Troubleshooting and resolving hardware and software issues across multiple locations Installing, configuring, testing, and maintaining desktops, laptops, and related systems Managing antivirus deployments, updates, and system security compliance Performing hands-on hardware fixes and software upgrades at the desktop level Supporting offsite/remote users as needed, including occasional UK/EU travel Assisting with IT performance monitoring and reporting Collaborating with network and infrastructure teams to ensure system reliability Maintaining logs, documentation, and technical procedures What You ll Need 2 4 years of experience in an IT support/technician role High school diploma (preferably in Computer and Information Science or related discipline) Working knowledge of desktop hardware, Windows OS, and basic networking Excellent customer service skills and a methodical, solutions-focused mindset The ability to work independently with minimal supervision A willingness to travel within the UK and EU when required This is a fantastic opportunity to join an established organisation that offer an excellent working environment and package and potential for progression.
Jul 26, 2025
Full time
Our established client is currently looking to recruit an IT Technician on a temporary to permanent basis IT Technician Derby - Hybrid £14.50 - £18.50 per hour / £27,000 - £29,000 We re looking for a proactive and hands-on IT Technician. In this key support role, you ll ensure reliable, secure, and efficient operation of end-user computer systems to help staff perform critical business tasks. You ll resolve technical issues both remotely and on-site, install and maintain hardware and software, and collaborate with wider IT teams to maintain a high-performing desktop environment. What You ll Be Doing Delivering expert helpdesk support via phone, email, remote tools, and in person Troubleshooting and resolving hardware and software issues across multiple locations Installing, configuring, testing, and maintaining desktops, laptops, and related systems Managing antivirus deployments, updates, and system security compliance Performing hands-on hardware fixes and software upgrades at the desktop level Supporting offsite/remote users as needed, including occasional UK/EU travel Assisting with IT performance monitoring and reporting Collaborating with network and infrastructure teams to ensure system reliability Maintaining logs, documentation, and technical procedures What You ll Need 2 4 years of experience in an IT support/technician role High school diploma (preferably in Computer and Information Science or related discipline) Working knowledge of desktop hardware, Windows OS, and basic networking Excellent customer service skills and a methodical, solutions-focused mindset The ability to work independently with minimal supervision A willingness to travel within the UK and EU when required This is a fantastic opportunity to join an established organisation that offer an excellent working environment and package and potential for progression.
Talk Staff Group Limited
Loughborough, Leicestershire
A leading infrastructure and communications solutions provider is looking for a skilled IT Technician to support and maintain internal IT systems, hardware, and software. This is a fantastic opportunity for an experienced first-line support professional ready to take ownership of key technical duties in a fast-paced environment. To be considered for the role, you ll require the following essentials: IT qualification (e.g. Degree, HND, CompTIA) Minimum 1 year in a support role (helpdesk, technician, 1st line support) Strong experience with Windows 10/11, Microsoft 365, Intune, Active Directory Knowledge of software distribution, HP hardware, backup systems Familiarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networking UK driving licence and willingness to travel nationwide if required Within this position, you ll also be: Provide 1st line IT support for users, printers, mobile devices, and IP phones Apply security patches, antivirus updates, and carry out malware remediation Monitor and resolve backup system alerts and maintain asset registers Assist with licence renewals, warranties, and routine IT maintenance Liaise with external vendors and suppliers to resolve technical issues Maintain documentation across all systems and IT processes Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Jul 26, 2025
Full time
A leading infrastructure and communications solutions provider is looking for a skilled IT Technician to support and maintain internal IT systems, hardware, and software. This is a fantastic opportunity for an experienced first-line support professional ready to take ownership of key technical duties in a fast-paced environment. To be considered for the role, you ll require the following essentials: IT qualification (e.g. Degree, HND, CompTIA) Minimum 1 year in a support role (helpdesk, technician, 1st line support) Strong experience with Windows 10/11, Microsoft 365, Intune, Active Directory Knowledge of software distribution, HP hardware, backup systems Familiarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networking UK driving licence and willingness to travel nationwide if required Within this position, you ll also be: Provide 1st line IT support for users, printers, mobile devices, and IP phones Apply security patches, antivirus updates, and carry out malware remediation Monitor and resolve backup system alerts and maintain asset registers Assist with licence renewals, warranties, and routine IT maintenance Liaise with external vendors and suppliers to resolve technical issues Maintain documentation across all systems and IT processes Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
IT Technician in a College Your new company A college in Merseyside has approached Hays looking for an Interim IT Technician to start immediately. The college is one of the largest in the Northwest with four outstanding campuses. You will be joining a team of 6 IT professionals and reporting to the head of IT. This role will be on-site 5 days a week. Your new role You will be providing 1st and 2nd line helpdesk support, assisting with hardware and software problems and technical support functions for the local area network (LAN) and wide area network (WAN). Responsibilities To provide 1st & 2nd line technical support; answering support queries and users in the use of computers and IT-enabled equipment. To have a proactive approach to providing a high degree of customer service for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements. Respond to enquiries from clients and help them resolve any hardware or software problems. To log all new calls on the call logging system, maintain a log of any software or hardware problems detected within the helpdesk and analyse help desk activity and make recommendations for increased organisational efficiency and effectiveness. To work effectively within a team and ensure that agreed targets are met, qualitative standards achieved, and staffing/scheduling models are guaranteed to provide effective coverage for the business. What you'll need to succeed In order to succeed, you will need : Experience of working in an IT support role (Education desirable) IT qualification Enhanced DBS Good customer service skills What you'll get in return In return, you will be paid a competitive daily rate of £125- £140 umbrella per day. You will have a dedicated consultant a Hays will assist with compliance, paperwork and payments. You will become part of a great team and have guidance from the Head Of IT. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 25, 2025
Seasonal
IT Technician in a College Your new company A college in Merseyside has approached Hays looking for an Interim IT Technician to start immediately. The college is one of the largest in the Northwest with four outstanding campuses. You will be joining a team of 6 IT professionals and reporting to the head of IT. This role will be on-site 5 days a week. Your new role You will be providing 1st and 2nd line helpdesk support, assisting with hardware and software problems and technical support functions for the local area network (LAN) and wide area network (WAN). Responsibilities To provide 1st & 2nd line technical support; answering support queries and users in the use of computers and IT-enabled equipment. To have a proactive approach to providing a high degree of customer service for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements. Respond to enquiries from clients and help them resolve any hardware or software problems. To log all new calls on the call logging system, maintain a log of any software or hardware problems detected within the helpdesk and analyse help desk activity and make recommendations for increased organisational efficiency and effectiveness. To work effectively within a team and ensure that agreed targets are met, qualitative standards achieved, and staffing/scheduling models are guaranteed to provide effective coverage for the business. What you'll need to succeed In order to succeed, you will need : Experience of working in an IT support role (Education desirable) IT qualification Enhanced DBS Good customer service skills What you'll get in return In return, you will be paid a competitive daily rate of £125- £140 umbrella per day. You will have a dedicated consultant a Hays will assist with compliance, paperwork and payments. You will become part of a great team and have guidance from the Head Of IT. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
IT Desktop Support Technician - 30,000/ 35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the IT Manager, the role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary Responsible for the ongoing patch and vulnerability management of many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with some experience of Android/iOS Ability to work as part of a team The Package: If successful our client is offering a salary between 30,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Jul 24, 2025
Full time
IT Desktop Support Technician - 30,000/ 35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the IT Manager, the role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary Responsible for the ongoing patch and vulnerability management of many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with some experience of Android/iOS Ability to work as part of a team The Package: If successful our client is offering a salary between 30,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Job Role: Regional Hard Services Manager Location: Covering Kent & Essex- Ideal candidate located around Basildon or Gillingham Salary: £55,650.00 per annum + Bonus up to 10% (KPI Dependent) + £5,700.00 Car Allowance Benefits: Pension, Health Shield, Private Healthcare, 33 days holiday (including bank holidays) Hours: 40 hours per week (Working from home with regular regional travel) Additional: Candidates must be prepared to travel and be highly flexible. We are advertising this Regional Facilities Manager role on behalf of our client, one of the world's largest privately held, integrated Facilities Management companies. Job Purpose: The Regional Facilities Manager (RFM) will lead the technical teams in the delivery of PPM and Reactive maintenance services. This role will require you to manage your technicians and clients, ensuring good working relationships are maintained and built upon. The Regional Manager must ensure services are delivered in line with legislative and regulatory standards whilst meeting service level agreements. In addition, you will be required to complete a schedule of compliance audits in a timely fashion, taking corrective action as required whilst driving process and supporting the training of all direct reports. Key Accountabilities: Develop and promote an effective team culture across the region, aligned to company and client's values. Develop and promote a culture of behavioural safety within the region, ensuring effective reporting and investigation of any potential hazards or near misses, incidents, and accidents. Represent the company in a professional manner developing a good working relationship with internal and external colleagues. Ensure that all sites are covered on a /7 basis to deliver both reactive and planned maintenance. Provide technical support and coaching to RMTE Supervisors. Ensure under performance against KPI's is understood and action plans are in place to drive improvement. Ensuring all tools and equipment necessary are available to deliver both reactive and planned maintenance. Support the Divisional Manager on all technical, people and FM process issues. Provide cover for Divisional Manager during times of absence, holidays, and meetings, if requested. Complete specified reports and compliance documentation resolving issues as and when they arise. Audit FM documentation and ensure action plans are in place for any non-compliance issues. Deal promptly with all Helpdesk calls and ensure that the issues are resolved effectively in line with SLA's, escalating where necessary to the appropriate management level. Attending site project meetings where the site is under trial, renewal or remodel when appropriate, ensuring adequate support from other disciplines on specialist issues as required. Comply with all health & safety legislation and Company processes at all times. Ensure you are up to date with any legislative changes that impact on your role or team. Carry out any reasonable management request. Utilize CAFM and other systems as instructed Ensure that all jobs are logged and closed down, only when completed using the CAFM system. Review MI for your area ensuring delivery of key customer KPI's Financial Responsibility: The RFM is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across their allocated area. Ensuring that all financial approvals are in line with the agreed levels of spend authority. The RFM is also responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer. Whilst supporting the development of capital plans and projects jointly with the customer and designated Manager. People Responsibility: The RFM is responsible for the direct line management of the RMTE Supervisors including but not limited to: Recruitment & Induction of colleagues within their team Training & Development, including appraisals in line with company process Carry out reviews of any legal training requirements to ensure compliance across the estate. Ensure all direct reports are validated and deliver all aspects of their role. Ensure Supervisor &Technician training is up to date and compliant within defined standards. To manage the teams, conduct and capability and apply the disciplinary procedure in accordance with the company D&G Policy as required Manage any absence within the team fairly and consistently ensuring a RTW interview is conducted after each period of absence Knowledge, Skills, and Abilities: Recognised technical background with experience in hard FM Ideally NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. Other qualifications of technical within HVAC refrigeration and plumbing qualifications would also be considered. Ideally membership CIBSE, BIFM or equivalent A working understanding of service and repair requirements for a wide range of electrical and mechanical equipment. A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable, and PPM and compliance background Previous experience of effectively leading and managing a team is essential Previous experience of developing client relationships at a stake holder level would be desirable Strong PC literacy, with experience in extracting, collating, and presenting performance data along with previous experience of using a CAFM system. Strong communication skills, both written and verbal Excellent planning, organising, prioritisation and project management skills Strong results focus, takes accountability for own performance and that of the team Effective problem-solving and decision-making Highly flexible and self-starting. Experience in managing financial budgets Able to work well within both the City and customer teams Behaves in a manner consistent with City Values: Strive to improve Make it happen We are one city Show you care Be your best Please submit your CV to Andrew Bridges at PDA Search & Selection (phone number removed) (url removed) (url removed)
Jul 23, 2025
Full time
Job Role: Regional Hard Services Manager Location: Covering Kent & Essex- Ideal candidate located around Basildon or Gillingham Salary: £55,650.00 per annum + Bonus up to 10% (KPI Dependent) + £5,700.00 Car Allowance Benefits: Pension, Health Shield, Private Healthcare, 33 days holiday (including bank holidays) Hours: 40 hours per week (Working from home with regular regional travel) Additional: Candidates must be prepared to travel and be highly flexible. We are advertising this Regional Facilities Manager role on behalf of our client, one of the world's largest privately held, integrated Facilities Management companies. Job Purpose: The Regional Facilities Manager (RFM) will lead the technical teams in the delivery of PPM and Reactive maintenance services. This role will require you to manage your technicians and clients, ensuring good working relationships are maintained and built upon. The Regional Manager must ensure services are delivered in line with legislative and regulatory standards whilst meeting service level agreements. In addition, you will be required to complete a schedule of compliance audits in a timely fashion, taking corrective action as required whilst driving process and supporting the training of all direct reports. Key Accountabilities: Develop and promote an effective team culture across the region, aligned to company and client's values. Develop and promote a culture of behavioural safety within the region, ensuring effective reporting and investigation of any potential hazards or near misses, incidents, and accidents. Represent the company in a professional manner developing a good working relationship with internal and external colleagues. Ensure that all sites are covered on a /7 basis to deliver both reactive and planned maintenance. Provide technical support and coaching to RMTE Supervisors. Ensure under performance against KPI's is understood and action plans are in place to drive improvement. Ensuring all tools and equipment necessary are available to deliver both reactive and planned maintenance. Support the Divisional Manager on all technical, people and FM process issues. Provide cover for Divisional Manager during times of absence, holidays, and meetings, if requested. Complete specified reports and compliance documentation resolving issues as and when they arise. Audit FM documentation and ensure action plans are in place for any non-compliance issues. Deal promptly with all Helpdesk calls and ensure that the issues are resolved effectively in line with SLA's, escalating where necessary to the appropriate management level. Attending site project meetings where the site is under trial, renewal or remodel when appropriate, ensuring adequate support from other disciplines on specialist issues as required. Comply with all health & safety legislation and Company processes at all times. Ensure you are up to date with any legislative changes that impact on your role or team. Carry out any reasonable management request. Utilize CAFM and other systems as instructed Ensure that all jobs are logged and closed down, only when completed using the CAFM system. Review MI for your area ensuring delivery of key customer KPI's Financial Responsibility: The RFM is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across their allocated area. Ensuring that all financial approvals are in line with the agreed levels of spend authority. The RFM is also responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer. Whilst supporting the development of capital plans and projects jointly with the customer and designated Manager. People Responsibility: The RFM is responsible for the direct line management of the RMTE Supervisors including but not limited to: Recruitment & Induction of colleagues within their team Training & Development, including appraisals in line with company process Carry out reviews of any legal training requirements to ensure compliance across the estate. Ensure all direct reports are validated and deliver all aspects of their role. Ensure Supervisor &Technician training is up to date and compliant within defined standards. To manage the teams, conduct and capability and apply the disciplinary procedure in accordance with the company D&G Policy as required Manage any absence within the team fairly and consistently ensuring a RTW interview is conducted after each period of absence Knowledge, Skills, and Abilities: Recognised technical background with experience in hard FM Ideally NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. Other qualifications of technical within HVAC refrigeration and plumbing qualifications would also be considered. Ideally membership CIBSE, BIFM or equivalent A working understanding of service and repair requirements for a wide range of electrical and mechanical equipment. A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable, and PPM and compliance background Previous experience of effectively leading and managing a team is essential Previous experience of developing client relationships at a stake holder level would be desirable Strong PC literacy, with experience in extracting, collating, and presenting performance data along with previous experience of using a CAFM system. Strong communication skills, both written and verbal Excellent planning, organising, prioritisation and project management skills Strong results focus, takes accountability for own performance and that of the team Effective problem-solving and decision-making Highly flexible and self-starting. Experience in managing financial budgets Able to work well within both the City and customer teams Behaves in a manner consistent with City Values: Strive to improve Make it happen We are one city Show you care Be your best Please submit your CV to Andrew Bridges at PDA Search & Selection (phone number removed) (url removed) (url removed)
Job Role: Regional Hard Services Manager Location: Covering Kent & Essex- Ideal candidate located around Basildon or Gillingham Salary: £55,650.00 per annum + Bonus up to 10% (KPI Dependent) + £5,700.00 Car Allowance Benefits: Pension, Health Shield, Private Healthcare, 33 days holiday (including bank holidays) Hours: 40 hours per week (Working from home with regular regional travel) Additional: Candidates must be prepared to travel and be highly flexible. We are advertising this Regional Facilities Manager role on behalf of our client, one of the world's largest privately held, integrated Facilities Management companies. Job Purpose: The Regional Facilities Manager (RFM) will lead the technical teams in the delivery of PPM and Reactive maintenance services. This role will require you to manage your technicians and clients, ensuring good working relationships are maintained and built upon. The Regional Manager must ensure services are delivered in line with legislative and regulatory standards whilst meeting service level agreements. In addition, you will be required to complete a schedule of compliance audits in a timely fashion, taking corrective action as required whilst driving process and supporting the training of all direct reports. Key Accountabilities: Develop and promote an effective team culture across the region, aligned to company and client's values. Develop and promote a culture of behavioural safety within the region, ensuring effective reporting and investigation of any potential hazards or near misses, incidents, and accidents. Represent the company in a professional manner developing a good working relationship with internal and external colleagues. Ensure that all sites are covered on a /7 basis to deliver both reactive and planned maintenance. Provide technical support and coaching to RMTE Supervisors. Ensure under performance against KPI's is understood and action plans are in place to drive improvement. Ensuring all tools and equipment necessary are available to deliver both reactive and planned maintenance. Support the Divisional Manager on all technical, people and FM process issues. Provide cover for Divisional Manager during times of absence, holidays, and meetings, if requested. Complete specified reports and compliance documentation resolving issues as and when they arise. Audit FM documentation and ensure action plans are in place for any non-compliance issues. Deal promptly with all Helpdesk calls and ensure that the issues are resolved effectively in line with SLA's, escalating where necessary to the appropriate management level. Attending site project meetings where the site is under trial, renewal or remodel when appropriate, ensuring adequate support from other disciplines on specialist issues as required. Comply with all health & safety legislation and Company processes at all times. Ensure you are up to date with any legislative changes that impact on your role or team. Carry out any reasonable management request. Utilize CAFM and other systems as instructed Ensure that all jobs are logged and closed down, only when completed using the CAFM system. Review MI for your area ensuring delivery of key customer KPI's Financial Responsibility: The RFM is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across their allocated area. Ensuring that all financial approvals are in line with the agreed levels of spend authority. The RFM is also responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer. Whilst supporting the development of capital plans and projects jointly with the customer and designated Manager. People Responsibility: The RFM is responsible for the direct line management of the RMTE Supervisors including but not limited to: Recruitment & Induction of colleagues within their team Training & Development, including appraisals in line with company process Carry out reviews of any legal training requirements to ensure compliance across the estate. Ensure all direct reports are validated and deliver all aspects of their role. Ensure Supervisor &Technician training is up to date and compliant within defined standards. To manage the teams, conduct and capability and apply the disciplinary procedure in accordance with the company D&G Policy as required Manage any absence within the team fairly and consistently ensuring a RTW interview is conducted after each period of absence Knowledge, Skills, and Abilities: Recognised technical background with experience in hard FM Ideally NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. Other qualifications of technical within HVAC refrigeration and plumbing qualifications would also be considered. Ideally membership CIBSE, BIFM or equivalent A working understanding of service and repair requirements for a wide range of electrical and mechanical equipment. A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable, and PPM and compliance background Previous experience of effectively leading and managing a team is essential Previous experience of developing client relationships at a stake holder level would be desirable Strong PC literacy, with experience in extracting, collating, and presenting performance data along with previous experience of using a CAFM system. Strong communication skills, both written and verbal Excellent planning, organising, prioritisation and project management skills Strong results focus, takes accountability for own performance and that of the team Effective problem-solving and decision-making Highly flexible and self-starting. Experience in managing financial budgets Able to work well within both the City and customer teams Behaves in a manner consistent with City Values: Strive to improve Make it happen We are one city Show you care Be your best Please submit your CV to Andrew Bridges at PDA Search & Selection (phone number removed) (url removed) (url removed)
Jul 23, 2025
Full time
Job Role: Regional Hard Services Manager Location: Covering Kent & Essex- Ideal candidate located around Basildon or Gillingham Salary: £55,650.00 per annum + Bonus up to 10% (KPI Dependent) + £5,700.00 Car Allowance Benefits: Pension, Health Shield, Private Healthcare, 33 days holiday (including bank holidays) Hours: 40 hours per week (Working from home with regular regional travel) Additional: Candidates must be prepared to travel and be highly flexible. We are advertising this Regional Facilities Manager role on behalf of our client, one of the world's largest privately held, integrated Facilities Management companies. Job Purpose: The Regional Facilities Manager (RFM) will lead the technical teams in the delivery of PPM and Reactive maintenance services. This role will require you to manage your technicians and clients, ensuring good working relationships are maintained and built upon. The Regional Manager must ensure services are delivered in line with legislative and regulatory standards whilst meeting service level agreements. In addition, you will be required to complete a schedule of compliance audits in a timely fashion, taking corrective action as required whilst driving process and supporting the training of all direct reports. Key Accountabilities: Develop and promote an effective team culture across the region, aligned to company and client's values. Develop and promote a culture of behavioural safety within the region, ensuring effective reporting and investigation of any potential hazards or near misses, incidents, and accidents. Represent the company in a professional manner developing a good working relationship with internal and external colleagues. Ensure that all sites are covered on a /7 basis to deliver both reactive and planned maintenance. Provide technical support and coaching to RMTE Supervisors. Ensure under performance against KPI's is understood and action plans are in place to drive improvement. Ensuring all tools and equipment necessary are available to deliver both reactive and planned maintenance. Support the Divisional Manager on all technical, people and FM process issues. Provide cover for Divisional Manager during times of absence, holidays, and meetings, if requested. Complete specified reports and compliance documentation resolving issues as and when they arise. Audit FM documentation and ensure action plans are in place for any non-compliance issues. Deal promptly with all Helpdesk calls and ensure that the issues are resolved effectively in line with SLA's, escalating where necessary to the appropriate management level. Attending site project meetings where the site is under trial, renewal or remodel when appropriate, ensuring adequate support from other disciplines on specialist issues as required. Comply with all health & safety legislation and Company processes at all times. Ensure you are up to date with any legislative changes that impact on your role or team. Carry out any reasonable management request. Utilize CAFM and other systems as instructed Ensure that all jobs are logged and closed down, only when completed using the CAFM system. Review MI for your area ensuring delivery of key customer KPI's Financial Responsibility: The RFM is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across their allocated area. Ensuring that all financial approvals are in line with the agreed levels of spend authority. The RFM is also responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer. Whilst supporting the development of capital plans and projects jointly with the customer and designated Manager. People Responsibility: The RFM is responsible for the direct line management of the RMTE Supervisors including but not limited to: Recruitment & Induction of colleagues within their team Training & Development, including appraisals in line with company process Carry out reviews of any legal training requirements to ensure compliance across the estate. Ensure all direct reports are validated and deliver all aspects of their role. Ensure Supervisor &Technician training is up to date and compliant within defined standards. To manage the teams, conduct and capability and apply the disciplinary procedure in accordance with the company D&G Policy as required Manage any absence within the team fairly and consistently ensuring a RTW interview is conducted after each period of absence Knowledge, Skills, and Abilities: Recognised technical background with experience in hard FM Ideally NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. Other qualifications of technical within HVAC refrigeration and plumbing qualifications would also be considered. Ideally membership CIBSE, BIFM or equivalent A working understanding of service and repair requirements for a wide range of electrical and mechanical equipment. A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable, and PPM and compliance background Previous experience of effectively leading and managing a team is essential Previous experience of developing client relationships at a stake holder level would be desirable Strong PC literacy, with experience in extracting, collating, and presenting performance data along with previous experience of using a CAFM system. Strong communication skills, both written and verbal Excellent planning, organising, prioritisation and project management skills Strong results focus, takes accountability for own performance and that of the team Effective problem-solving and decision-making Highly flexible and self-starting. Experience in managing financial budgets Able to work well within both the City and customer teams Behaves in a manner consistent with City Values: Strive to improve Make it happen We are one city Show you care Be your best Please submit your CV to Andrew Bridges at PDA Search & Selection (phone number removed) (url removed) (url removed)
We have an exciting new position for a HVAC Heating Engineer to join our strong & growing team this position offers a varied and rewarding career for the right person. this is a mobile role covering a number of sites across Cambridge and surrounding areas, some nights and early starts will be required The successful candidate will be expected to visit sites as directed by the central helpdesk to carry a variation of works to the properties as well as assisting other technicians on more detailed fit out or complex works, must be able to work well in a team as well as independently and have excellent communication You must be a self starter and proactive in your approach to works always offering the best possible service to the client and presenting the company in the highest possible light. QUALIFICATIONS REQUIRED: G3 certificate in unvented hot water systems WRAS water regulations certificate of competence Part P Electrical NVQ or equivalent qualification Valid CPAI certificate of competence Current ACS accreditation CCN1, CKR1, HTR1,CENWAT1,MET1 CODC1 & TPCPIA FGAS Qualification you will also be expected to be part of a call out rota attending sites for emergency reactive works. KEY BENIFITS: Company Vehicle Fuel Card Mobile Phone PPE & Uniform 25 days holiday per annum + bank holidays Employee discount platform ( Edenred) Company-wide Wellbeing Support Competitive Salary depending on experience, to be discussed at interview. If this is something you may be interested in please apply sending your up to date CV
Jul 23, 2025
Full time
We have an exciting new position for a HVAC Heating Engineer to join our strong & growing team this position offers a varied and rewarding career for the right person. this is a mobile role covering a number of sites across Cambridge and surrounding areas, some nights and early starts will be required The successful candidate will be expected to visit sites as directed by the central helpdesk to carry a variation of works to the properties as well as assisting other technicians on more detailed fit out or complex works, must be able to work well in a team as well as independently and have excellent communication You must be a self starter and proactive in your approach to works always offering the best possible service to the client and presenting the company in the highest possible light. QUALIFICATIONS REQUIRED: G3 certificate in unvented hot water systems WRAS water regulations certificate of competence Part P Electrical NVQ or equivalent qualification Valid CPAI certificate of competence Current ACS accreditation CCN1, CKR1, HTR1,CENWAT1,MET1 CODC1 & TPCPIA FGAS Qualification you will also be expected to be part of a call out rota attending sites for emergency reactive works. KEY BENIFITS: Company Vehicle Fuel Card Mobile Phone PPE & Uniform 25 days holiday per annum + bank holidays Employee discount platform ( Edenred) Company-wide Wellbeing Support Competitive Salary depending on experience, to be discussed at interview. If this is something you may be interested in please apply sending your up to date CV
We have an exciting new position for a HVAC Heating Engineer to join our strong & growing team this position offers a varied and rewarding career for the right person. this is a mobile role covering a number of sites across Cambridge and surrounding areas, some nights and early starts will be required The successful candidate will be expected to visit sites as directed by the central helpdesk to carry a variation of works to the properties as well as assisting other technicians on more detailed fit out or complex works, must be able to work well in a team as well as independently and have excellent communication You must be a self starter and proactive in your approach to works always offering the best possible service to the client and presenting the company in the highest possible light. QUALIFICATIONS REQUIRED: G3 certificate in unvented hot water systems WRAS water regulations certificate of competence Part P Electrical NVQ or equivalent qualification Valid CPAI certificate of competence Current ACS accreditation CCN1, CKR1, HTR1,CENWAT1,MET1 CODC1 & TPCPIA FGAS Qualification you will also be expected to be part of a call out rota attending sites for emergency reactive works. KEY BENIFITS: Company Vehicle Fuel Card Mobile Phone PPE & Uniform 25 days holiday per annum + bank holidays Employee discount platform ( Edenred) Company-wide Wellbeing Support Competitive Salary depending on experience, to be discussed at interview. If this is something you may be interested in please apply sending your up to date CV
Jul 23, 2025
Full time
We have an exciting new position for a HVAC Heating Engineer to join our strong & growing team this position offers a varied and rewarding career for the right person. this is a mobile role covering a number of sites across Cambridge and surrounding areas, some nights and early starts will be required The successful candidate will be expected to visit sites as directed by the central helpdesk to carry a variation of works to the properties as well as assisting other technicians on more detailed fit out or complex works, must be able to work well in a team as well as independently and have excellent communication You must be a self starter and proactive in your approach to works always offering the best possible service to the client and presenting the company in the highest possible light. QUALIFICATIONS REQUIRED: G3 certificate in unvented hot water systems WRAS water regulations certificate of competence Part P Electrical NVQ or equivalent qualification Valid CPAI certificate of competence Current ACS accreditation CCN1, CKR1, HTR1,CENWAT1,MET1 CODC1 & TPCPIA FGAS Qualification you will also be expected to be part of a call out rota attending sites for emergency reactive works. KEY BENIFITS: Company Vehicle Fuel Card Mobile Phone PPE & Uniform 25 days holiday per annum + bank holidays Employee discount platform ( Edenred) Company-wide Wellbeing Support Competitive Salary depending on experience, to be discussed at interview. If this is something you may be interested in please apply sending your up to date CV
City Facilities Management
Aberdeen, Aberdeenshire
Job Title : Mobile Maintenance Electrician (AST) Location: Abderdeen, Elgin, Inverness Contract Type: Permanent Working Hours : 40 Hours Per Week Salary: £39,093 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Complete general repairs and maintenance to customer sites as designated by City Management (e.g. door repairs, general plumbing tasks, flooring etc) Deliver reactive and planned fire alarm system maintenance. Conduct emergency lighting tests and repairs. Complete general repairs and maintenance to customer sites as designated by City management and helpdesk. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition. AM2 / 2391. The ideal candidate: Full driving license. Experience using a PDA system. Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves. Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity Employee Discount Platform Employee Value Awards up to the value of £250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) First Bus Commuter Club Discounted Bus Travel - Mobile Maintenance Electrician - Abderdeen Multi Skilled Maintenance Electrician - Elgin Mobile Maintenance Technician - Inverness
Jul 23, 2025
Full time
Job Title : Mobile Maintenance Electrician (AST) Location: Abderdeen, Elgin, Inverness Contract Type: Permanent Working Hours : 40 Hours Per Week Salary: £39,093 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Complete general repairs and maintenance to customer sites as designated by City Management (e.g. door repairs, general plumbing tasks, flooring etc) Deliver reactive and planned fire alarm system maintenance. Conduct emergency lighting tests and repairs. Complete general repairs and maintenance to customer sites as designated by City management and helpdesk. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition. AM2 / 2391. The ideal candidate: Full driving license. Experience using a PDA system. Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves. Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity Employee Discount Platform Employee Value Awards up to the value of £250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) First Bus Commuter Club Discounted Bus Travel - Mobile Maintenance Electrician - Abderdeen Multi Skilled Maintenance Electrician - Elgin Mobile Maintenance Technician - Inverness
Position: Maintenance Joiner / Builder Type: Permanent Location: Mobile North West (Manchester/Liverpool) with occasional travel to other North regions Salary: 34,000 - 37,000 depending on qualifications/experience Transport: Van supplied, fuel card etc. Hours: Mon-Fri 40 hours per week plus overtime We are recruiting for a Mobile Maintenance Joiner / Builder to complete PPM and reactive maintenance of fabric building services on commercial facilities across the Manchester / Merseyside / North West region (occasional travel to the North East). The role is permanent with a salary of 34k - 37k. Mon-Fri 40 hours per week plus overtime. Can supplied etc. Maintenance Joiner Description: This is a key position, carrying out planned and reactive maintenance across a number of site locations. The purpose of this role is to carry out building fabric services to the sites. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation. Assist the engineers or other technicians with any major or minor maintenance work. General Joinery maintenance and small works repairs General painting, patch plastering, ceiling tiles, general building works etc. Responding promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as necessary. Prioritising and completing minor maintenance and repair work to agreed timescales. Ensuring all tools and equipment necessary to complete minor maintenance and repairs are available and serviceable at all times. Although aligned to an area for the purpose of PPM completion there may be times that the engineer will be required to attend other sites within the cluster to carry out work. Attend training courses as and when necessary by the company. Complying with the company Health and Safety Policy at all times. Fire door inspections Represent the company in a professional manner at all times and develop a good working relationship with client colleagues. Requirements: Ideally a qualified Joiner with certification Previous experience in building maintenance is required Quality of repairs and maintenance Speed and efficiency of work Valid driving license Good general fabric trade and construction / building work experience Able to clear a DBS If you are interested then please click the APPLY button now PRS a re a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer.
Jul 23, 2025
Full time
Position: Maintenance Joiner / Builder Type: Permanent Location: Mobile North West (Manchester/Liverpool) with occasional travel to other North regions Salary: 34,000 - 37,000 depending on qualifications/experience Transport: Van supplied, fuel card etc. Hours: Mon-Fri 40 hours per week plus overtime We are recruiting for a Mobile Maintenance Joiner / Builder to complete PPM and reactive maintenance of fabric building services on commercial facilities across the Manchester / Merseyside / North West region (occasional travel to the North East). The role is permanent with a salary of 34k - 37k. Mon-Fri 40 hours per week plus overtime. Can supplied etc. Maintenance Joiner Description: This is a key position, carrying out planned and reactive maintenance across a number of site locations. The purpose of this role is to carry out building fabric services to the sites. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation. Assist the engineers or other technicians with any major or minor maintenance work. General Joinery maintenance and small works repairs General painting, patch plastering, ceiling tiles, general building works etc. Responding promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as necessary. Prioritising and completing minor maintenance and repair work to agreed timescales. Ensuring all tools and equipment necessary to complete minor maintenance and repairs are available and serviceable at all times. Although aligned to an area for the purpose of PPM completion there may be times that the engineer will be required to attend other sites within the cluster to carry out work. Attend training courses as and when necessary by the company. Complying with the company Health and Safety Policy at all times. Fire door inspections Represent the company in a professional manner at all times and develop a good working relationship with client colleagues. Requirements: Ideally a qualified Joiner with certification Previous experience in building maintenance is required Quality of repairs and maintenance Speed and efficiency of work Valid driving license Good general fabric trade and construction / building work experience Able to clear a DBS If you are interested then please click the APPLY button now PRS a re a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer.
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
Jul 23, 2025
Full time
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
Not just an IT support role - Join a company that actually invests in you We're working with a long-standing, people focused MSP, that's known for it's supportive culture and genuine career development. Whether you're starting out in your IT journey or looking to deepen your technical skills, this team offers the training, trust and variety to help you thrive. You won't be lost in a call centre or a "burnout-heavy" helpdesk, you'll join a close-knit team of 10, working across a wide range of tech and clients. What's in it for you: 1st Line - Up to 27k DOE / 2nd or 3rd Line - Up to 45k DOE + bonus Gym access + wellness perks Friendly team culture & regular socials Long-term stability, people here stay and grow Career progression 1st Line Support: Perfect if you're a recent graduate in a related field or you've got 1+ years in an IT support role. You'll handle day to day queries, learn tools like Office 365 and networking and build your skills in a supportive environment. 2nd/3rd Line Support: For those with 2 - 4 years' MSP experience, confident in handling escalated issues, onboarding clients and working with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam. What You'll Need: Strong communication and a customer-first mindset A proactive, organised approach to problem-solving Full UK driving licence + your own car (office isn't public transport friendly) If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME14990
Jul 22, 2025
Full time
Not just an IT support role - Join a company that actually invests in you We're working with a long-standing, people focused MSP, that's known for it's supportive culture and genuine career development. Whether you're starting out in your IT journey or looking to deepen your technical skills, this team offers the training, trust and variety to help you thrive. You won't be lost in a call centre or a "burnout-heavy" helpdesk, you'll join a close-knit team of 10, working across a wide range of tech and clients. What's in it for you: 1st Line - Up to 27k DOE / 2nd or 3rd Line - Up to 45k DOE + bonus Gym access + wellness perks Friendly team culture & regular socials Long-term stability, people here stay and grow Career progression 1st Line Support: Perfect if you're a recent graduate in a related field or you've got 1+ years in an IT support role. You'll handle day to day queries, learn tools like Office 365 and networking and build your skills in a supportive environment. 2nd/3rd Line Support: For those with 2 - 4 years' MSP experience, confident in handling escalated issues, onboarding clients and working with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam. What You'll Need: Strong communication and a customer-first mindset A proactive, organised approach to problem-solving Full UK driving licence + your own car (office isn't public transport friendly) If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME14990
Job Title: IT Support Assistant Location: Acton office (W3 7QE) Salary: Starting from 35,000 per annum Job type: Full time, Permanent Working Hours: Monday - Friday 8:30 - 17:30 (1 hour unpaid lunch break) Starting Date: Immediate Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills to assist the IT Department. Key Responsibilities: Office PC Hardware & Software Support Ad Hoc IT Related Project Work Script Writing / Macro Debugging Excel workbook formula optimising The Candidate must be prepared to be flexible and work temporarily in other areas of the business should the need arise. About you: Essential Requirements: At least 3 years 1st and 2nd line PC support experience Microsoft Office & VBA Useful Skills and Experience: Script writing experience Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly Suite Script Microsoft SQL Server administration and query writing JavaScript Freemarker Please note that although the above list is preferred, training can provided for the right candidate. Benefits: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company Cooking facility to prepare lunches Please click APPLY to submit your CV and Covering Letter for this role. Candidates with the relevant experience or job titles of; IT Technician, IT Service Desk Technician, IT Desk Support, 1st Line Support, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Microsoft Exchange, IT Support Field Engineer, 1st Line Support Technician, Technical Support, 2ndLine Support Engineer, 1st Line Technician, Helpdesk Support Technician, Helpdesk Support, IT Systems Engineer, IT Systems Technician, IT Systems Support, Network Support, Microsoft Server, VMware, Hyper-V, Helpdesk Support Engineer will also be considered for this role.
Jul 22, 2025
Full time
Job Title: IT Support Assistant Location: Acton office (W3 7QE) Salary: Starting from 35,000 per annum Job type: Full time, Permanent Working Hours: Monday - Friday 8:30 - 17:30 (1 hour unpaid lunch break) Starting Date: Immediate Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills to assist the IT Department. Key Responsibilities: Office PC Hardware & Software Support Ad Hoc IT Related Project Work Script Writing / Macro Debugging Excel workbook formula optimising The Candidate must be prepared to be flexible and work temporarily in other areas of the business should the need arise. About you: Essential Requirements: At least 3 years 1st and 2nd line PC support experience Microsoft Office & VBA Useful Skills and Experience: Script writing experience Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly Suite Script Microsoft SQL Server administration and query writing JavaScript Freemarker Please note that although the above list is preferred, training can provided for the right candidate. Benefits: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company Cooking facility to prepare lunches Please click APPLY to submit your CV and Covering Letter for this role. Candidates with the relevant experience or job titles of; IT Technician, IT Service Desk Technician, IT Desk Support, 1st Line Support, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Microsoft Exchange, IT Support Field Engineer, 1st Line Support Technician, Technical Support, 2ndLine Support Engineer, 1st Line Technician, Helpdesk Support Technician, Helpdesk Support, IT Systems Engineer, IT Systems Technician, IT Systems Support, Network Support, Microsoft Server, VMware, Hyper-V, Helpdesk Support Engineer will also be considered for this role.
IT Technician 26,000 - 29,000 plus bonus and benefits Bridgend Are you an IT Technician looking for a varied, interesting role in manufacturing? Does the thought of joining an innovative and successful, privately manufacturer appeal to you? Is a state of the art working environment, great benefits and an early Friday finish sound attractive? We are currently recruiting for an IT Technician to join a highly respected local manufacturer in Bridgend. As IT Technician you will: - Support 70+ staff with any IT related queries / issues in a professional and timely manner. - Liaise with 3rd party support companies to assist in solutions when required. - Maintain the internal helpdesk with meaningful threads and solutions. - Report weekly helpdesk KPIs to enable informed decision-making. - Contribute to supporting / creating user documentation. Maintain IT Audits: - Carry out monthly IT maintenance and audits. -Have prime responsibility for providing first line support to staff across the company, working collaboratively with teams and 3rd party suppliers, requiring effective time management and control of multiple tasks. - Display a basic understanding of firewalls, networks, switches and patch-panels. As well as a competitive salary, you will be eligible for an annual bonus and a host of extra employee benefits. This is an interesting, varied role with a growing local company. For immediate consideration, please forward your CV to Alex at Vibe today. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Jul 17, 2025
Full time
IT Technician 26,000 - 29,000 plus bonus and benefits Bridgend Are you an IT Technician looking for a varied, interesting role in manufacturing? Does the thought of joining an innovative and successful, privately manufacturer appeal to you? Is a state of the art working environment, great benefits and an early Friday finish sound attractive? We are currently recruiting for an IT Technician to join a highly respected local manufacturer in Bridgend. As IT Technician you will: - Support 70+ staff with any IT related queries / issues in a professional and timely manner. - Liaise with 3rd party support companies to assist in solutions when required. - Maintain the internal helpdesk with meaningful threads and solutions. - Report weekly helpdesk KPIs to enable informed decision-making. - Contribute to supporting / creating user documentation. Maintain IT Audits: - Carry out monthly IT maintenance and audits. -Have prime responsibility for providing first line support to staff across the company, working collaboratively with teams and 3rd party suppliers, requiring effective time management and control of multiple tasks. - Display a basic understanding of firewalls, networks, switches and patch-panels. As well as a competitive salary, you will be eligible for an annual bonus and a host of extra employee benefits. This is an interesting, varied role with a growing local company. For immediate consideration, please forward your CV to Alex at Vibe today. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Our client in Bridgend, a well established and growing leader in their sector, are recruiting for an experienced IT Technician to join them on a permanent basis at their offices in Bridgend. In this diverse role, you will support the development and deployment of IT provisions within the company, including end-users support, hardware, network, software and cyber security ; and also support the delivery of IT projects. What you'll be doing: Support all internal users with any IT related queries / issues in a professional and timely manner. Liaise with 3rd party support companies to assist in solutions when required. Maintain the internal helpdesk and report helpdesk KPIs. Contribute to supporting / creating user documentation. Carry out monthly IT maintenance and audits. Monitor and maintain patch management. Monitor and maintain anti-virus standards. Assist in obtaining and maintaining cyber security certifications. Assist and contribute towards key IT projects. What we're looking for: Qualified to HND or preferably degree level in IT / Computer Science. Competent user of Microsoft 365 (Office, Teams, SharePoint). Windows 11 experience. IT Helpdesk experience. Understanding of firewalls, networks, switches and patch-panels. Strong written and verbal communication skills. Accuracy and a high level of attention to detail. A positive attitude and the ability to work effectively both within a team and independently. Salary, Benefits & Hours: Salary will be between 26,000 - 29,000 depending on experience. 37 hours per week; Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 13:30. 25 days holiday a year plus bank. Pension scheme above statutory rates. Generous company performance bonus scheme. Friendly, supportive team.
Jul 17, 2025
Full time
Our client in Bridgend, a well established and growing leader in their sector, are recruiting for an experienced IT Technician to join them on a permanent basis at their offices in Bridgend. In this diverse role, you will support the development and deployment of IT provisions within the company, including end-users support, hardware, network, software and cyber security ; and also support the delivery of IT projects. What you'll be doing: Support all internal users with any IT related queries / issues in a professional and timely manner. Liaise with 3rd party support companies to assist in solutions when required. Maintain the internal helpdesk and report helpdesk KPIs. Contribute to supporting / creating user documentation. Carry out monthly IT maintenance and audits. Monitor and maintain patch management. Monitor and maintain anti-virus standards. Assist in obtaining and maintaining cyber security certifications. Assist and contribute towards key IT projects. What we're looking for: Qualified to HND or preferably degree level in IT / Computer Science. Competent user of Microsoft 365 (Office, Teams, SharePoint). Windows 11 experience. IT Helpdesk experience. Understanding of firewalls, networks, switches and patch-panels. Strong written and verbal communication skills. Accuracy and a high level of attention to detail. A positive attitude and the ability to work effectively both within a team and independently. Salary, Benefits & Hours: Salary will be between 26,000 - 29,000 depending on experience. 37 hours per week; Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 13:30. 25 days holiday a year plus bank. Pension scheme above statutory rates. Generous company performance bonus scheme. Friendly, supportive team.
Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: 30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries. About the role: To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essential Requirements: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role.
Jul 17, 2025
Full time
Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: 30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries. About the role: To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essential Requirements: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role.
IT Helpdesk Technician 35,000 per annum Thurrock, Essex Monday-Friday, 8am-5pm Must have a driving license to be considered for this role Are you an enthusiastic IT professional ready to make a difference in a dynamic team? We are seeking a motivated IT Helpdesk Technician to join our client's growing IT operations in the construction industry! If you love solving tech problems and providing excellent support, this is the role for you! Key Responsibilities: As an IT Helpdesk Technician, you will play a vital role in supporting our client's technology needs. Your responsibilities will include: Preparing and configuring laptops, desktops, and other hardware for new and existing staff. Providing first-line user support via the IT helpdesk, resolving technical issues efficiently and professionally. Managing and monitoring software licences to ensure compliance and optimise usage. Supporting user account management, access permissions, and security policies. Assisting with onboarding and offboarding of staff, including IT setup and decommissioning. Maintaining accurate asset records for hardware and software. Collaborating with other IT team members on exciting projects and upgrades. Following IT policies and procedures to ensure consistent service delivery. Supporting multiple offices with any IT related queries - including travelling to site Essential Skills & Experience: To thrive in this role, you should possess: Proficiency in Microsoft 365 administration and support. Experience with Microsoft Azure / Entra ID (formerly Azure AD). Hands-on knowledge of Microsoft Intune for device management. Strong experience supporting Windows 10 and Windows 11 operating systems. A good telephone manner and excellent verbal and written communication skills. Proven customer service experience, ideally in an IT support environment. The ability to work independently and manage your time effectively. Mobile Device Management (MDM) experience. Preferred Qualifications: IT-related certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate). Experience with ticketing systems and remote support tools. Familiarity with ITIL best practises. Basic networking knowledge (DNS, DHCP, VPN). What They Offer: Joining my client's team means you'll enjoy: A collaborative and supportive team environment where your contributions are valued. Opportunities for technical growth and career development in an engaging workplace. Access to training resources and certification support to help you excel. Flexible working arrangements (where applicable) to fit your lifestyle. If you're excited to be part of a vibrant team and help drive the IT operations forward, we want to hear from you! Apply now and take the next step in your IT career! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 17, 2025
Full time
IT Helpdesk Technician 35,000 per annum Thurrock, Essex Monday-Friday, 8am-5pm Must have a driving license to be considered for this role Are you an enthusiastic IT professional ready to make a difference in a dynamic team? We are seeking a motivated IT Helpdesk Technician to join our client's growing IT operations in the construction industry! If you love solving tech problems and providing excellent support, this is the role for you! Key Responsibilities: As an IT Helpdesk Technician, you will play a vital role in supporting our client's technology needs. Your responsibilities will include: Preparing and configuring laptops, desktops, and other hardware for new and existing staff. Providing first-line user support via the IT helpdesk, resolving technical issues efficiently and professionally. Managing and monitoring software licences to ensure compliance and optimise usage. Supporting user account management, access permissions, and security policies. Assisting with onboarding and offboarding of staff, including IT setup and decommissioning. Maintaining accurate asset records for hardware and software. Collaborating with other IT team members on exciting projects and upgrades. Following IT policies and procedures to ensure consistent service delivery. Supporting multiple offices with any IT related queries - including travelling to site Essential Skills & Experience: To thrive in this role, you should possess: Proficiency in Microsoft 365 administration and support. Experience with Microsoft Azure / Entra ID (formerly Azure AD). Hands-on knowledge of Microsoft Intune for device management. Strong experience supporting Windows 10 and Windows 11 operating systems. A good telephone manner and excellent verbal and written communication skills. Proven customer service experience, ideally in an IT support environment. The ability to work independently and manage your time effectively. Mobile Device Management (MDM) experience. Preferred Qualifications: IT-related certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate). Experience with ticketing systems and remote support tools. Familiarity with ITIL best practises. Basic networking knowledge (DNS, DHCP, VPN). What They Offer: Joining my client's team means you'll enjoy: A collaborative and supportive team environment where your contributions are valued. Opportunities for technical growth and career development in an engaging workplace. Access to training resources and certification support to help you excel. Flexible working arrangements (where applicable) to fit your lifestyle. If you're excited to be part of a vibrant team and help drive the IT operations forward, we want to hear from you! Apply now and take the next step in your IT career! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role: IT Support Technician Salary: 30,000 Location: Mansfield Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability. About the Role: As an IT Support Technician, you'll play a vital role in delivering outstanding technical support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations. Your Responsibilities: 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries. 2nd Line Support: Diagnose technical problems, perform system/network maintenance, and support projects. Administer user accounts, permissions, and group policies in Active Directory and Office 365. Collaborate on IT projects such as hardware rollouts and system migrations. Maintain IT documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server, Active Directory, Microsoft 365, and networking technologies (TCP/IP, DNS, DHCP, VLANs). Familiarity with virtualisation platforms (e.g., Hyper-V). Knowledge of cybersecurity best practices and disaster recovery planning. Excellent communication and problem-solving skills, with a proactive approach. Full clean driving licence and access to a car. What's in It for You? Competitive salary. Generous benefits, including a company pension, life insurance, and on-site parking. A supportive and inclusive work environment committed to professional growth. A chance to work with cutting-edge technology and contribute to exciting IT projects. About Us We are a fast-growing company leading the way in manufacturing and innovation, with a strong commitment to sustainability and reducing our carbon footprint. As part of our team, you'll contribute to a business that values excellence and reliability while fostering a collaborative and inclusive workplace. Hours Full-time (39 hours per week) Monday to Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 4:00 PM If you're a motivated IT professional with a passion for technology and problem-solving, we want to hear from you! Apply Now Seize this opportunity to join a company that values your expertise and supports your career growth. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 17, 2025
Full time
Role: IT Support Technician Salary: 30,000 Location: Mansfield Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability. About the Role: As an IT Support Technician, you'll play a vital role in delivering outstanding technical support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations. Your Responsibilities: 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries. 2nd Line Support: Diagnose technical problems, perform system/network maintenance, and support projects. Administer user accounts, permissions, and group policies in Active Directory and Office 365. Collaborate on IT projects such as hardware rollouts and system migrations. Maintain IT documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server, Active Directory, Microsoft 365, and networking technologies (TCP/IP, DNS, DHCP, VLANs). Familiarity with virtualisation platforms (e.g., Hyper-V). Knowledge of cybersecurity best practices and disaster recovery planning. Excellent communication and problem-solving skills, with a proactive approach. Full clean driving licence and access to a car. What's in It for You? Competitive salary. Generous benefits, including a company pension, life insurance, and on-site parking. A supportive and inclusive work environment committed to professional growth. A chance to work with cutting-edge technology and contribute to exciting IT projects. About Us We are a fast-growing company leading the way in manufacturing and innovation, with a strong commitment to sustainability and reducing our carbon footprint. As part of our team, you'll contribute to a business that values excellence and reliability while fostering a collaborative and inclusive workplace. Hours Full-time (39 hours per week) Monday to Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 4:00 PM If you're a motivated IT professional with a passion for technology and problem-solving, we want to hear from you! Apply Now Seize this opportunity to join a company that values your expertise and supports your career growth. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed Term for 6 months Location: Either based in Scotland central belt or mid/South of England Salary: 28 - 34k Role Summary Head Resourcing is currently recruiting for an experienced IT Helpdesk Technician to join a small, collaborative team of Service Desk Engineers. This is an exciting opportunity to provide 2nd line technology support to end users across a wide range of software applications and hardware devices. The role is critical to maintaining high customer service standards and ensuring timely and effective issue resolution. A lot of the role will involve travelling to client sites, so a driving license is also essential. Role Purpose You will take ownership of IT support services within a designated office location, ensuring that all technology performs reliably and that end users receive efficient and professional support. The role requires strong troubleshooting ability, attention to detail, and a continuous improvement mindset. In addition to daily operational support, you will contribute to the ongoing development of Service Desk processes and assist in identifying areas for service enhancement. Key Responsibilities Act as a key contact for local IT support, working closely with office managers to ensure all technology provisions meet user needs. Respond to technical queries and support tickets from staff members, either on-site or via remote access tools. Conduct incident logging, tracking, and documentation of issue resolution. Troubleshoot and resolve hardware, software, and connectivity issues across a variety of devices and platforms. Support AV equipment, monitor conditions of comms rooms, and ensure general tidiness and functionality of office IT infrastructure. Assist in new employee onboarding, ensuring devices are configured and ready for use. Escalate unresolved incidents to 3rd line support as required, maintaining clear and timely communication throughout. Knowledge, Skills, and Abilities Strong customer service focus with excellent communication skills, both in person and remotely. Proven team player with a collaborative working style. Solid problem-solving abilities and a methodical approach to troubleshooting. Experience supporting Windows 11 and Microsoft 365 applications. Familiarity with Apple iOS devices (iPhones, iPads) and associated mobile technologies. Good working knowledge of Active Directory (including Azure AD, Endpoint Manager / Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix / Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed Term for 6 months Location: Either based in Scotland central belt or mid/South of England Salary: 28 - 34k Role Summary Head Resourcing is currently recruiting for an experienced IT Helpdesk Technician to join a small, collaborative team of Service Desk Engineers. This is an exciting opportunity to provide 2nd line technology support to end users across a wide range of software applications and hardware devices. The role is critical to maintaining high customer service standards and ensuring timely and effective issue resolution. A lot of the role will involve travelling to client sites, so a driving license is also essential. Role Purpose You will take ownership of IT support services within a designated office location, ensuring that all technology performs reliably and that end users receive efficient and professional support. The role requires strong troubleshooting ability, attention to detail, and a continuous improvement mindset. In addition to daily operational support, you will contribute to the ongoing development of Service Desk processes and assist in identifying areas for service enhancement. Key Responsibilities Act as a key contact for local IT support, working closely with office managers to ensure all technology provisions meet user needs. Respond to technical queries and support tickets from staff members, either on-site or via remote access tools. Conduct incident logging, tracking, and documentation of issue resolution. Troubleshoot and resolve hardware, software, and connectivity issues across a variety of devices and platforms. Support AV equipment, monitor conditions of comms rooms, and ensure general tidiness and functionality of office IT infrastructure. Assist in new employee onboarding, ensuring devices are configured and ready for use. Escalate unresolved incidents to 3rd line support as required, maintaining clear and timely communication throughout. Knowledge, Skills, and Abilities Strong customer service focus with excellent communication skills, both in person and remotely. Proven team player with a collaborative working style. Solid problem-solving abilities and a methodical approach to troubleshooting. Experience supporting Windows 11 and Microsoft 365 applications. Familiarity with Apple iOS devices (iPhones, iPads) and associated mobile technologies. Good working knowledge of Active Directory (including Azure AD, Endpoint Manager / Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix / Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous.
Jul 17, 2025
Full time
Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed Term for 6 months Location: Either based in Scotland central belt or mid/South of England Salary: 28 - 34k Role Summary Head Resourcing is currently recruiting for an experienced IT Helpdesk Technician to join a small, collaborative team of Service Desk Engineers. This is an exciting opportunity to provide 2nd line technology support to end users across a wide range of software applications and hardware devices. The role is critical to maintaining high customer service standards and ensuring timely and effective issue resolution. A lot of the role will involve travelling to client sites, so a driving license is also essential. Role Purpose You will take ownership of IT support services within a designated office location, ensuring that all technology performs reliably and that end users receive efficient and professional support. The role requires strong troubleshooting ability, attention to detail, and a continuous improvement mindset. In addition to daily operational support, you will contribute to the ongoing development of Service Desk processes and assist in identifying areas for service enhancement. Key Responsibilities Act as a key contact for local IT support, working closely with office managers to ensure all technology provisions meet user needs. Respond to technical queries and support tickets from staff members, either on-site or via remote access tools. Conduct incident logging, tracking, and documentation of issue resolution. Troubleshoot and resolve hardware, software, and connectivity issues across a variety of devices and platforms. Support AV equipment, monitor conditions of comms rooms, and ensure general tidiness and functionality of office IT infrastructure. Assist in new employee onboarding, ensuring devices are configured and ready for use. Escalate unresolved incidents to 3rd line support as required, maintaining clear and timely communication throughout. Knowledge, Skills, and Abilities Strong customer service focus with excellent communication skills, both in person and remotely. Proven team player with a collaborative working style. Solid problem-solving abilities and a methodical approach to troubleshooting. Experience supporting Windows 11 and Microsoft 365 applications. Familiarity with Apple iOS devices (iPhones, iPads) and associated mobile technologies. Good working knowledge of Active Directory (including Azure AD, Endpoint Manager / Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix / Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed Term for 6 months Location: Either based in Scotland central belt or mid/South of England Salary: 28 - 34k Role Summary Head Resourcing is currently recruiting for an experienced IT Helpdesk Technician to join a small, collaborative team of Service Desk Engineers. This is an exciting opportunity to provide 2nd line technology support to end users across a wide range of software applications and hardware devices. The role is critical to maintaining high customer service standards and ensuring timely and effective issue resolution. A lot of the role will involve travelling to client sites, so a driving license is also essential. Role Purpose You will take ownership of IT support services within a designated office location, ensuring that all technology performs reliably and that end users receive efficient and professional support. The role requires strong troubleshooting ability, attention to detail, and a continuous improvement mindset. In addition to daily operational support, you will contribute to the ongoing development of Service Desk processes and assist in identifying areas for service enhancement. Key Responsibilities Act as a key contact for local IT support, working closely with office managers to ensure all technology provisions meet user needs. Respond to technical queries and support tickets from staff members, either on-site or via remote access tools. Conduct incident logging, tracking, and documentation of issue resolution. Troubleshoot and resolve hardware, software, and connectivity issues across a variety of devices and platforms. Support AV equipment, monitor conditions of comms rooms, and ensure general tidiness and functionality of office IT infrastructure. Assist in new employee onboarding, ensuring devices are configured and ready for use. Escalate unresolved incidents to 3rd line support as required, maintaining clear and timely communication throughout. Knowledge, Skills, and Abilities Strong customer service focus with excellent communication skills, both in person and remotely. Proven team player with a collaborative working style. Solid problem-solving abilities and a methodical approach to troubleshooting. Experience supporting Windows 11 and Microsoft 365 applications. Familiarity with Apple iOS devices (iPhones, iPads) and associated mobile technologies. Good working knowledge of Active Directory (including Azure AD, Endpoint Manager / Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix / Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous.
Role: ICT Support Technician Location: Faringdon Salary: 28k - plus benefits Our client is looking for an IT professional who is hard working, trustworthy and has a passion for IT. Our client has goals to grow in the coming years so getting in now will give you a chance to grow with the company and be trained within. Job description The role will be based at a schools in Faringdon, England. Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive checks of ICT areas Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for all IT users Application Deployment Desktop Deployment Supporting Microsoft Windows Server and Windows 10/7 IT Inductions to new staff members Setting up new staff members and managing passwords Responsible for managing the sites IT helpdesk and ensuring we meet SLA's Maintain IT documentation such as Assets/Authentication docs/Maintenance schedule Maintain audio visual equipment around the site, Update tickets logged to our Service desk A working knowledge of Windows server administration An understand of technologies - Experience with any of the following operating systems & software packages is advantageous. Windows 10/7, Microsoft Server 2012 R2/2016, Impero, Sophos, Office 365. And non-technically we're looking for Positive outlook and attitude when dealing with staff/students even in busy situations Previous experience working in the education sector is beneficial A great communicator Flexible approach A self-motivator A well organised person who can respond to shifting priorities and plan effectively Someone who can follow instructions and work alone when required Can do attitude Communicate at all levels due to the extensive liaison with all departments and senior staff INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jul 17, 2025
Full time
Role: ICT Support Technician Location: Faringdon Salary: 28k - plus benefits Our client is looking for an IT professional who is hard working, trustworthy and has a passion for IT. Our client has goals to grow in the coming years so getting in now will give you a chance to grow with the company and be trained within. Job description The role will be based at a schools in Faringdon, England. Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive checks of ICT areas Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for all IT users Application Deployment Desktop Deployment Supporting Microsoft Windows Server and Windows 10/7 IT Inductions to new staff members Setting up new staff members and managing passwords Responsible for managing the sites IT helpdesk and ensuring we meet SLA's Maintain IT documentation such as Assets/Authentication docs/Maintenance schedule Maintain audio visual equipment around the site, Update tickets logged to our Service desk A working knowledge of Windows server administration An understand of technologies - Experience with any of the following operating systems & software packages is advantageous. Windows 10/7, Microsoft Server 2012 R2/2016, Impero, Sophos, Office 365. And non-technically we're looking for Positive outlook and attitude when dealing with staff/students even in busy situations Previous experience working in the education sector is beneficial A great communicator Flexible approach A self-motivator A well organised person who can respond to shifting priorities and plan effectively Someone who can follow instructions and work alone when required Can do attitude Communicate at all levels due to the extensive liaison with all departments and senior staff INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.