BRAND NEW 2ND LINE SUPPORT OPPORTUNITY IN SHEFFIELD - HYBRID WORKING Salary up to 35,000 p/a plius benefits Opportunity to work with leading technologies within a growing MSP Hybrid working - 2 days in the Sheffield office, 3 days from home Late shift working Monday to Friday ABOUT THE CLIENT: Our client is a well-established Managed Service Provider based in Sheffield, supporting a wide range of clients across different sectors. With a strong reputation for technical excellence and customer satisfaction, they're now looking for a 2nd Line Support Engineer to strengthen their growing support function. A GLIMPSE AT THE BENEFITS / CULTURE: Comprehensive benefits package Hybrid working model, Supportive and inclusive team environment Ongoing training and development opportunities Clear progression pathways within the business 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you'll play a key role in delivering high-quality technical support, resolving escalated issues, and ensuring service levels are consistently met. You'll work closely with the wider Service Desk team, contribute to service improvement initiatives, and support junior colleagues when required. The role requires someone comfortable working late shifts from Monday to Friday, providing essential cover for key client operations. KEY SKILLS / EXPERIENCE: Strong experience in a 2nd Line or similar support role Proficiency in Windows Server, Active Directory, and Office 365 Background working on a Service Desk with responsibility for SLA and KPI adherence Previous leadership, mentoring, or escalation handling experience Ability to troubleshoot a broad range of IT issues independently Strong communication and stakeholder management skills Comfortable with a hybrid working arrangement and committed to working late shifts TO BE CONSIDERED: Please either apply by clicking online or emailing (url removed). For further information please contact via (phone number removed) / (phone number removed). By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: 2nd Line Support / Windows Server / Active Directory / Office 365 / Service Desk / SLA / KPI / Leadership / MSP / Hybrid Working
Jul 25, 2025
Full time
BRAND NEW 2ND LINE SUPPORT OPPORTUNITY IN SHEFFIELD - HYBRID WORKING Salary up to 35,000 p/a plius benefits Opportunity to work with leading technologies within a growing MSP Hybrid working - 2 days in the Sheffield office, 3 days from home Late shift working Monday to Friday ABOUT THE CLIENT: Our client is a well-established Managed Service Provider based in Sheffield, supporting a wide range of clients across different sectors. With a strong reputation for technical excellence and customer satisfaction, they're now looking for a 2nd Line Support Engineer to strengthen their growing support function. A GLIMPSE AT THE BENEFITS / CULTURE: Comprehensive benefits package Hybrid working model, Supportive and inclusive team environment Ongoing training and development opportunities Clear progression pathways within the business 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you'll play a key role in delivering high-quality technical support, resolving escalated issues, and ensuring service levels are consistently met. You'll work closely with the wider Service Desk team, contribute to service improvement initiatives, and support junior colleagues when required. The role requires someone comfortable working late shifts from Monday to Friday, providing essential cover for key client operations. KEY SKILLS / EXPERIENCE: Strong experience in a 2nd Line or similar support role Proficiency in Windows Server, Active Directory, and Office 365 Background working on a Service Desk with responsibility for SLA and KPI adherence Previous leadership, mentoring, or escalation handling experience Ability to troubleshoot a broad range of IT issues independently Strong communication and stakeholder management skills Comfortable with a hybrid working arrangement and committed to working late shifts TO BE CONSIDERED: Please either apply by clicking online or emailing (url removed). For further information please contact via (phone number removed) / (phone number removed). By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: 2nd Line Support / Windows Server / Active Directory / Office 365 / Service Desk / SLA / KPI / Leadership / MSP / Hybrid Working
Our Client: Our client supports over 250,000 end users across 1,100 sites, providing network connectivity to a range of critical defence services across the UK. They are committed to technology innovation and have a long and proud history of supplying digital solutions that provide secure, scalable and cutting-edge services to enhance the UK s critical infrastructure. Your Role: You will be the face of our client on their client s sites, where you will be working on large, complex technology environment to support users, identify and resolve issues as they arise and work on long term improvements to meet the changing business needs. Responsibilities: • Investigate, diagnose and fix IT related incidents that are assigned to you. • Maintain documentation for incidents, permanent fixes. Develop and research long term options for new technologies to meet the changing business needs. • Work closely with end users to advise, understand and update on current and longer-term IT issues and solutions. Essential Experience: • Worked in 2nd or senior 1st line support roles where you have managed and resolved IT issues independently. • Excellent customer facing skills, being able to extract relevant technical detail, as well as updating and informing users in a professional and prompt manner. • Technical knowledge covering a mix of the following: Microsoft Server, Active Directory, Backup systems and processes, Hyper-V / VMWare, SCCM, Group Policy Knowledge Benefits: • Ongoing training and certificates along with personal development plans. • 25 days annual leave plus Bank Holidays. • Pension contributions of up to 10%. • Companywide incentive plan. • Flexible benefits such as additional holidays, life assurance. Next Steps: Due to the sensitive environments, where you will be based for this position, you will need to pass significant security clearance checks to be considered. To arrange a call to discuss this position in more detail please apply or email your CV to (url removed) .
Jul 25, 2025
Full time
Our Client: Our client supports over 250,000 end users across 1,100 sites, providing network connectivity to a range of critical defence services across the UK. They are committed to technology innovation and have a long and proud history of supplying digital solutions that provide secure, scalable and cutting-edge services to enhance the UK s critical infrastructure. Your Role: You will be the face of our client on their client s sites, where you will be working on large, complex technology environment to support users, identify and resolve issues as they arise and work on long term improvements to meet the changing business needs. Responsibilities: • Investigate, diagnose and fix IT related incidents that are assigned to you. • Maintain documentation for incidents, permanent fixes. Develop and research long term options for new technologies to meet the changing business needs. • Work closely with end users to advise, understand and update on current and longer-term IT issues and solutions. Essential Experience: • Worked in 2nd or senior 1st line support roles where you have managed and resolved IT issues independently. • Excellent customer facing skills, being able to extract relevant technical detail, as well as updating and informing users in a professional and prompt manner. • Technical knowledge covering a mix of the following: Microsoft Server, Active Directory, Backup systems and processes, Hyper-V / VMWare, SCCM, Group Policy Knowledge Benefits: • Ongoing training and certificates along with personal development plans. • 25 days annual leave plus Bank Holidays. • Pension contributions of up to 10%. • Companywide incentive plan. • Flexible benefits such as additional holidays, life assurance. Next Steps: Due to the sensitive environments, where you will be based for this position, you will need to pass significant security clearance checks to be considered. To arrange a call to discuss this position in more detail please apply or email your CV to (url removed) .
Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pickup, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Global Parts & Accessories Manager will be responsible for the overall delivery of the P&A service including S-BoM management, Electronic Parts Catalogue (EPC), Customer Service and Dealer Support system, Pricing Strategy and global Accessories offering and strategy. The role will liaise heavily with the Aftersales Distribution Manager to minimise customer backorders and communicate parts ETA. R esponsibilities include (but are not limited to): Analyse type approval changes and all time buy requirements Manage and liaise Engineering Change Requests and analyse service implications Support Accessory strategy and team in identifying cost saving initiatives and potential new offerings Implement Global Sales Initiatives for Parts & Accessories as well as supporting regional team to deliver local initiatives best suited to their markets(also e.g. regionalised pricing strategy and price file management) Dealer stock requirements in line with car parc and service cycleand lead the dealer support system ensuring tickets and enquiries are met on-time Monitor trends in demand and fulfilment performance within Manage the Electronic Parts Catalogue (EPC) ensuring information accuracy and timely maintenance. Cross-alignment with Procurement, Engineering and SQE through release process Support the continuous improvement of BiW offering Support the management of the Service BoM to ensure a sensible and appropriate spare part offering to dealers and customers Implement a strategy to support regional teams with 2nd line assistance for all P&A enquiries via the ticketing system What we are looking for: Significant industry knowledge and awareness of Automotive Spare Parts & Workshop practices(Preferred Technical background) Ability to understand automotive technical drawings Able to define and deliver against targets and objectives Ability to analyse numerical reporting along with dealer stock file planning Experience of managing continual change and improvement Able to translate strategic requirements into day-to-day actions Ability to anticipate business opportunities and create innovative solutions Experience with SAP and PLM Systems would be advantageous Some travel will be required If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. Clicking this link will take you to an external site where you can continue with your application Location London, United Kingdom Discipline Quality Control Type Full-time Posted 17 July 2025 Requisition ID 783D263FA3 Job Details Location London, United Kingdom Discipline Quality Control Type Full-time Business INEOS Automotive Posted 17 July 2025 Requisition ID 783D263FA3 Apply for this job Clicking this link will take you to an external site where you can continue with your application
Jul 24, 2025
Full time
Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pickup, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Global Parts & Accessories Manager will be responsible for the overall delivery of the P&A service including S-BoM management, Electronic Parts Catalogue (EPC), Customer Service and Dealer Support system, Pricing Strategy and global Accessories offering and strategy. The role will liaise heavily with the Aftersales Distribution Manager to minimise customer backorders and communicate parts ETA. R esponsibilities include (but are not limited to): Analyse type approval changes and all time buy requirements Manage and liaise Engineering Change Requests and analyse service implications Support Accessory strategy and team in identifying cost saving initiatives and potential new offerings Implement Global Sales Initiatives for Parts & Accessories as well as supporting regional team to deliver local initiatives best suited to their markets(also e.g. regionalised pricing strategy and price file management) Dealer stock requirements in line with car parc and service cycleand lead the dealer support system ensuring tickets and enquiries are met on-time Monitor trends in demand and fulfilment performance within Manage the Electronic Parts Catalogue (EPC) ensuring information accuracy and timely maintenance. Cross-alignment with Procurement, Engineering and SQE through release process Support the continuous improvement of BiW offering Support the management of the Service BoM to ensure a sensible and appropriate spare part offering to dealers and customers Implement a strategy to support regional teams with 2nd line assistance for all P&A enquiries via the ticketing system What we are looking for: Significant industry knowledge and awareness of Automotive Spare Parts & Workshop practices(Preferred Technical background) Ability to understand automotive technical drawings Able to define and deliver against targets and objectives Ability to analyse numerical reporting along with dealer stock file planning Experience of managing continual change and improvement Able to translate strategic requirements into day-to-day actions Ability to anticipate business opportunities and create innovative solutions Experience with SAP and PLM Systems would be advantageous Some travel will be required If the role sounds of interest and you want to learn more, please apply. Please include a covering letter that supports your application along with any other supporting information. Clicking this link will take you to an external site where you can continue with your application Location London, United Kingdom Discipline Quality Control Type Full-time Posted 17 July 2025 Requisition ID 783D263FA3 Job Details Location London, United Kingdom Discipline Quality Control Type Full-time Business INEOS Automotive Posted 17 July 2025 Requisition ID 783D263FA3 Apply for this job Clicking this link will take you to an external site where you can continue with your application
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 24, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 24, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 24, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Jul 24, 2025
Full time
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
A leading provider of secure satellite communications and technical support services is seeking a Technical Service Manager to take ownership of high-priority UK Government support cases. This is a key role supporting MOD satellite communication systems, ensuring that service delivery meets demanding SLAs and through-life performance expectations. This position offers the opportunity to work at the heart of defence communications, managing technical escalations, driving resolutions, and working closely with engineering, project, and field service teams. Key Responsibilities Manage and oversee all technical support cases related to MOD Commercial Satellite Communication Services. Act as the key point of contact for complex escalations, working alongside engineering, support, and project teams to resolve issues. Ensure service visits are coordinated for maximum efficiency, covering logistics, equipment use, and alignment with project or survey work. Collaborate with stakeholders to ensure support cases meet technical, commercial, and contractual obligations. Liaise with MOD authorities and internal teams, attending meetings and presenting status updates as needed. Track support trends using ticketing and monitoring systems and drive continual improvement initiatives. Maintain configuration control using secure systems and prepare technical documentation and case handover notes. Deliver training to 1st/2nd line support staff and onboard new Field Service Engineers. Skills & Experience Required Royal Navy or MOD technical comms experience, particularly in COMSAT, MILSAT, MNE, and message handling systems. Technical knowledge of electrical/electronic systems, networking, and satellite communications. Ability to manage technical cases independently and communicate clearly with internal stakeholders and government customers. Proven problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play a vital role in maintaining secure government communications.
Jul 23, 2025
Full time
A leading provider of secure satellite communications and technical support services is seeking a Technical Service Manager to take ownership of high-priority UK Government support cases. This is a key role supporting MOD satellite communication systems, ensuring that service delivery meets demanding SLAs and through-life performance expectations. This position offers the opportunity to work at the heart of defence communications, managing technical escalations, driving resolutions, and working closely with engineering, project, and field service teams. Key Responsibilities Manage and oversee all technical support cases related to MOD Commercial Satellite Communication Services. Act as the key point of contact for complex escalations, working alongside engineering, support, and project teams to resolve issues. Ensure service visits are coordinated for maximum efficiency, covering logistics, equipment use, and alignment with project or survey work. Collaborate with stakeholders to ensure support cases meet technical, commercial, and contractual obligations. Liaise with MOD authorities and internal teams, attending meetings and presenting status updates as needed. Track support trends using ticketing and monitoring systems and drive continual improvement initiatives. Maintain configuration control using secure systems and prepare technical documentation and case handover notes. Deliver training to 1st/2nd line support staff and onboard new Field Service Engineers. Skills & Experience Required Royal Navy or MOD technical comms experience, particularly in COMSAT, MILSAT, MNE, and message handling systems. Technical knowledge of electrical/electronic systems, networking, and satellite communications. Ability to manage technical cases independently and communicate clearly with internal stakeholders and government customers. Proven problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play a vital role in maintaining secure government communications.
Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness with the ability to work independently and take initiative. •Eager to continuously learn and support new systems and services. •Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. •Excellent customer service skills, with confidence in both phone and face-to-face interactions. •Determining priorities in an environment where customer demand varies constantly. • Keeping up to date with product knowledge, technical and regulatory changes • Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: •Familiarity with MOD systems and equipment support •Hands-on experience with Inmarsat and/or VSAT systems •Knowledge of customer equipment and systems, including: •Maritime satellite equipment (Inmarsat) VSAT systems (Intellian, Seatel, T&T) •Land mobile systems (BGAN, Iridium, Thuraya, GX) IP networking (e.g., CCNA, JNCIA) Desirable Experience •Experience in Customer Service and Network Operations •Technical Engineering background This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Jul 23, 2025
Full time
Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness with the ability to work independently and take initiative. •Eager to continuously learn and support new systems and services. •Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. •Excellent customer service skills, with confidence in both phone and face-to-face interactions. •Determining priorities in an environment where customer demand varies constantly. • Keeping up to date with product knowledge, technical and regulatory changes • Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: •Familiarity with MOD systems and equipment support •Hands-on experience with Inmarsat and/or VSAT systems •Knowledge of customer equipment and systems, including: •Maritime satellite equipment (Inmarsat) VSAT systems (Intellian, Seatel, T&T) •Land mobile systems (BGAN, Iridium, Thuraya, GX) IP networking (e.g., CCNA, JNCIA) Desirable Experience •Experience in Customer Service and Network Operations •Technical Engineering background This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
CBSbutler Holdings Limited trading as CBSbutler
Fareham, Hampshire
Job title: 2nd Line Engineer Location: Fareham Salary: 32k plus 3% bonus Candidates must be willing and eligible to go through SC security clearance for this role. Job description: We are looking for suitable candidates with an understanding of support services that is interested in building upon current knowledge to progress a career in IT. The role is for a client of mine who are a leading IT Systems Integrator operating within the UK defence sector. Responsibilities: This is a training role that will enhance skills of a talented technician in service support and provision of equipment in support of training personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is customer facing so the most important attributes are for you to be able to work within a team and able to converse well with our customers and corporate partners. Our Hours of support are (Apply online only) per week on a split shift, rotated weekly as directed by team lead to cover 37 hours. Example shift pattern will be (Apply online only) & (Apply online only) Monday to Friday. Candidates will need to hold a full UK manual driving license. Your experience Understanding of IT support and infrastructure, team working. As this is a training role a willingness to learn and progress current knowledge/skills is most important. Tasks to include: Assigned Service Desk Support Calls are responded to and completed within the timescales laid down in the SLA and in accordance with defined Fujitsu Procedures. To deploy images and software to workstations using Microsoft SCCM or current deployment applications. Investigate, diagnose and fix IT related incidents. Research, develop, build, test and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Knowledge: Microsoft Server 2016/2019 Active Directory Backup systems and processes Hyper-V / VMWare SCCM Group Policy Knowledge If you are interested in this role or wish to apply, please feel free to reply to this advert or call me on (phone number removed).
Jul 23, 2025
Full time
Job title: 2nd Line Engineer Location: Fareham Salary: 32k plus 3% bonus Candidates must be willing and eligible to go through SC security clearance for this role. Job description: We are looking for suitable candidates with an understanding of support services that is interested in building upon current knowledge to progress a career in IT. The role is for a client of mine who are a leading IT Systems Integrator operating within the UK defence sector. Responsibilities: This is a training role that will enhance skills of a talented technician in service support and provision of equipment in support of training personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is customer facing so the most important attributes are for you to be able to work within a team and able to converse well with our customers and corporate partners. Our Hours of support are (Apply online only) per week on a split shift, rotated weekly as directed by team lead to cover 37 hours. Example shift pattern will be (Apply online only) & (Apply online only) Monday to Friday. Candidates will need to hold a full UK manual driving license. Your experience Understanding of IT support and infrastructure, team working. As this is a training role a willingness to learn and progress current knowledge/skills is most important. Tasks to include: Assigned Service Desk Support Calls are responded to and completed within the timescales laid down in the SLA and in accordance with defined Fujitsu Procedures. To deploy images and software to workstations using Microsoft SCCM or current deployment applications. Investigate, diagnose and fix IT related incidents. Research, develop, build, test and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Knowledge: Microsoft Server 2016/2019 Active Directory Backup systems and processes Hyper-V / VMWare SCCM Group Policy Knowledge If you are interested in this role or wish to apply, please feel free to reply to this advert or call me on (phone number removed).
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply. About the team + role Robinhood is looking for a Senior Brokerage Operations Lead to further build out our Operations team in London, United Kingdom (UK). We are looking for an Operations professional with demonstrated experience in securities and brokerage as well as regulatory compliance related topics and who is excited to work at the intersection of regulation, technology, and finance. We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and patience. We're thrilled to be expanding internationally this year as Robinhood is hiring world-class talent in the UK. Our team of Hoodies in the UK will enable Robinhood to continue creating great financial products on our journey towards democratising finance for all. As we transform the future of finance, we invite you to help us define our place in a global conversation. The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations. What you'll do Support the launch, improvement, and scaling of Robinhood UK operations, products, tools, and systems Be the point of contact and oversee day-to-day supervision of the operations and 1st line risk activities for the UK team Partner with Robinhood teams such as Brokerage Operations, Compliance, Risk, Customer Experience (CX), Finance, Product, Engineering and Vendor Management Oversee and monitor the performance of operational business partners in line with the intercompany agreements and SLAs Continuous process efficiency improvement - leveraging data to improve operational processes and reduce operational risk Responsible for creating and maintaining operational Standard Operating Procedures and processes. Partner with the Risk & Compliance team (2nd line) to review, implement and operate the required frameworks and controls to support regulatory requirements. Command deep knowledge of operational processes and standards, tracking changes to regulations and best practices regarding investment operations. Foster a culture of professionalism, high ethical standards, personal development, and regulatory compliance and promoting the core values and risk culture. What you bring Based in the United Kingdom Bachelor's degree or equivalent practical experience 6+ years of operational experience specialising in financial services Passionate about financial services and fintech Thorough knowledge and experience of topics such as: UK tax wrappers, brokerage / trading operations and operational risk management Experience working across large projects with multiple work streams and coordinating cross functional teams Exceptional attention to detail and strong problem-solving skills Experience in applying data analysis to solve business problems Excellent written and oral communication skills Collaborative mindset Open minded, curious, knowledgeable, proactive and not being afraid of asking for help and offering help Self-starter with ability to work independently and coordinate across multiple functional groups Resourceful and adaptive in fast-paced, entrepreneurial environments Chartered Institute for Securities & Investment certifications Click here to learn more about available Benefits, which vary by region and Robinhood entity. We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes. Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
Jul 23, 2025
Full time
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply. About the team + role Robinhood is looking for a Senior Brokerage Operations Lead to further build out our Operations team in London, United Kingdom (UK). We are looking for an Operations professional with demonstrated experience in securities and brokerage as well as regulatory compliance related topics and who is excited to work at the intersection of regulation, technology, and finance. We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and patience. We're thrilled to be expanding internationally this year as Robinhood is hiring world-class talent in the UK. Our team of Hoodies in the UK will enable Robinhood to continue creating great financial products on our journey towards democratising finance for all. As we transform the future of finance, we invite you to help us define our place in a global conversation. The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations. What you'll do Support the launch, improvement, and scaling of Robinhood UK operations, products, tools, and systems Be the point of contact and oversee day-to-day supervision of the operations and 1st line risk activities for the UK team Partner with Robinhood teams such as Brokerage Operations, Compliance, Risk, Customer Experience (CX), Finance, Product, Engineering and Vendor Management Oversee and monitor the performance of operational business partners in line with the intercompany agreements and SLAs Continuous process efficiency improvement - leveraging data to improve operational processes and reduce operational risk Responsible for creating and maintaining operational Standard Operating Procedures and processes. Partner with the Risk & Compliance team (2nd line) to review, implement and operate the required frameworks and controls to support regulatory requirements. Command deep knowledge of operational processes and standards, tracking changes to regulations and best practices regarding investment operations. Foster a culture of professionalism, high ethical standards, personal development, and regulatory compliance and promoting the core values and risk culture. What you bring Based in the United Kingdom Bachelor's degree or equivalent practical experience 6+ years of operational experience specialising in financial services Passionate about financial services and fintech Thorough knowledge and experience of topics such as: UK tax wrappers, brokerage / trading operations and operational risk management Experience working across large projects with multiple work streams and coordinating cross functional teams Exceptional attention to detail and strong problem-solving skills Experience in applying data analysis to solve business problems Excellent written and oral communication skills Collaborative mindset Open minded, curious, knowledgeable, proactive and not being afraid of asking for help and offering help Self-starter with ability to work independently and coordinate across multiple functional groups Resourceful and adaptive in fast-paced, entrepreneurial environments Chartered Institute for Securities & Investment certifications Click here to learn more about available Benefits, which vary by region and Robinhood entity. We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes. Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
Principal Cloud Engineer (AWS) Location: London - Hybrid. circa 2-3 days per week onsite Salary: £110,000 - £130,000 Defence/SC Clearance Requirements: Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. Due to the nature of this project we are only able to accept UK based applicants for this role About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for a Principal Cloud Engineer with extensive landing zone knowledge and site reliability best practice. For us, this means experience of designing, building and operating enterprise-scale landing zones within AWS. It also means you need to be able to automate the build of complex AWS services and platforms using Terraform. We are thought leaders and our Principal Engineers work closely with customer teams, so you need to be opinionated about IaC structure and modularisation and the experience and knowledge to define the technical direction and strategy of teams and systems. What you'll be doing You will be working closely with our customers' key stakeholders, leading them through complex cloud transformations, using your experience and expertise to deliver best-in-class AWS platforms. • Designing complex multi-tenant systems aligned to best practice • Building, testing, packaging, deploying and operating AWS landing zones • Automating the build of complex AWS Services and Cloud Platforms with IaC • Packaging services into AMIs, Docker containers or Serverless deployments • Championing infrastructure as code and opinionated about IaC structure and modularisation • Scoping container/microservices to design Cloud solutions • Utilising deployment techniques to enable zero downtime • Mitigating security risks in AWS and supporting a mature Cloud Security Model Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Option to buy an additional 5 days holiday per year Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly offices Interview Process 1. Screening call with our Talent Acquisition team 2. 1st Interview - 30 minute remote interview with our hiring team 3. 2nd Interview - 60 minute remote technical interview with members of our engineering team 4. 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Jul 23, 2025
Full time
Principal Cloud Engineer (AWS) Location: London - Hybrid. circa 2-3 days per week onsite Salary: £110,000 - £130,000 Defence/SC Clearance Requirements: Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. Due to the nature of this project we are only able to accept UK based applicants for this role About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for a Principal Cloud Engineer with extensive landing zone knowledge and site reliability best practice. For us, this means experience of designing, building and operating enterprise-scale landing zones within AWS. It also means you need to be able to automate the build of complex AWS services and platforms using Terraform. We are thought leaders and our Principal Engineers work closely with customer teams, so you need to be opinionated about IaC structure and modularisation and the experience and knowledge to define the technical direction and strategy of teams and systems. What you'll be doing You will be working closely with our customers' key stakeholders, leading them through complex cloud transformations, using your experience and expertise to deliver best-in-class AWS platforms. • Designing complex multi-tenant systems aligned to best practice • Building, testing, packaging, deploying and operating AWS landing zones • Automating the build of complex AWS Services and Cloud Platforms with IaC • Packaging services into AMIs, Docker containers or Serverless deployments • Championing infrastructure as code and opinionated about IaC structure and modularisation • Scoping container/microservices to design Cloud solutions • Utilising deployment techniques to enable zero downtime • Mitigating security risks in AWS and supporting a mature Cloud Security Model Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Option to buy an additional 5 days holiday per year Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly offices Interview Process 1. Screening call with our Talent Acquisition team 2. 1st Interview - 30 minute remote interview with our hiring team 3. 2nd Interview - 60 minute remote technical interview with members of our engineering team 4. 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Sales and Marketing Director Ford & Stanley Executive Search (Part of the Ford & Stanley Group) are a leading Executive search firm to the UK, North American and European Rail, Defence, Technology & Heavy Manufacturing industries. Our search directors, search consultants and research teams specialise in all horizontal functions of our clients' organisations with expertise spanning engineering, commercial, procurement, HR, IT, finance, HSQE, sales, projects, operations and c-suite. We are trusted by over 100 leading organisations when they seek to make a leadership appointment, be that a permanent appointment or interim solutions. We have been appointed by our client on a retained search for a Sales and Marketing Director. Below you will find an candidate opportunity briefing document developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the CEO & Interim HR Director of the business. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We are entering a bold new chapter in our growth journey, and we are seeking a strategic, driven, and hands-on Sales and Marketing Director to help shape it and move the needle on revenue growth. With a newly developed sales structure, strong ambitions for growth, and a complex solution-based offering that sets us apart, this role presents an opportunity to drive meaningful change across the UK's asset rental business. The successful candidate will bring credibility and leadership, leading from the front, breaking into new markets, and building alignment between sales and operations. This is a chance to define what good looks like and embed structure, strategy and professionalism into a responsive, entrepreneurial business poised for scale. Challenges expected within the first 12 months include: It s important to note that the sales structure within the team is relatively new and has two brand-new teams within it. The incoming individual will have to quickly gain credibility and establish themselves as a key figure through leading from the front. To ensure seamless collaboration, the new Sales and Marketing Director will play a key role in fostering strong, positive relationships, particularly between the sales and operations teams. It s often noted that the market the business operate within is a tough one, and in addition, their intended solution is complex. This will require an individual who can quickly gain a thorough understanding of the business and its marketing. Key deliverables within the first 12 months include: Demonstrate an ability to lead from the front and evidence moving the needle within the sales performance of the business. Complete a business-wide sales strategy that includes processes, procedures and standardisation across the teams. Evidence a move towards new markets and key target customers to increase market share. Essential Hard Skills (Skills & Experience) A proven track record of performing at a high level within a large business and being able to articulate what good looks like from a processes, procedures and training perspective. Able to demonstrate that they can effectively lead from the front with their sleeves rolled up in addition to effectively setting sales strategy. In addition to bigger business experience, the incoming Sales and Marketing Director will be able to showcase their ability to operate in a fast-paced and at times smaller environment. Proven ability to break into new markets and secure big business wins. A proven track record of operating within similar clients to that of the client business that demand a technical sale . Essential Soft Skills (Attributes & Behaviours) A hands-on, strategic individual with a no task too big or too small attitude to any task. Personable, engaging character. Successful at building relationships cross-functionally and earning the buy-in and collaboration of internal stakeholders and their team. Independent and self-motivated. A driven and ambitious individual with a passion for selling. Comfortable with change and challenging established ways of working. This individual will question the we ve always done it this way mentality and aim towards continuous improvement in order to address the evolving needs of a growing business. Working Arrangements & Location: Based out of their Hampshire HQ 1 2 days a week, with the expectation that the remainder of their time will be spent on the road visiting client sites. Ford & Stanley Interview Process: 1st Stage: Candidate Discovery: An open, conversational and consultative discussion where interested candidates are assessed on their suitability for the role in the context of the above and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstances. 2nd Stage: The shortlist : Candidates are asked to reflect on the candidate discovery discussion, take time to reflect on the opportunity and undertake subsequent research on the client business, reporting back on their thoughts, questions and providing additional specific information on their suitability (if applicable). Final checks of role, package and logistical alignments made. Client Company s Interview Process: 1st Stage interview: Face to Face with the CEO and UK MD. Mid-Stage Personality Profiling Assessment Final Stage interview: Interim HRD, Talent Partner, CEO and UK MD Initial Discussion followed by a presentation. Good to know: The business is a leader in rental providing HVAC, refrigeration & catering hire services to a broad number of industries, it offers a broad range of products, services and solutions and has locations across the UK. The UK business is headquartered in Hampshire and has a counterpart in Ireland. Following acquisitions, there are a number of brands in operation across the two jurisdictions. This is a responsive and entrepreneurial business, and a successful Sales and Marketing Director will need to be similarly responsive and entrepreneurial. Developing and executing effective strategic sales plan is a central part of this role, as is growing the business. But importantly, the incoming candidate will bring a drive to see results, and through expertise, will identify, grasp and exploit opportunity as it arises. This role will report directly into the group MD with significant involvement with the Group CEO. The business view this role as the right hand to the MD and will be the source of knowledge on market dynamics and insights at a top level. It s important to note that this is a newly created role within the structure that has been designed to drive growth and professionalism within the sales structure. It s expected that the successful individual will arrive with some proven track record within larger businesses and, as such be able to give some clarity and guidance on what good looks like as far as sales practice is concerned and pull together a strong strategy for growth. In addition to growth, it is imperative that this is a hands-on individual who will roll their sleeves up and lead from the front. Demonstrating their capability and moving the needle on revenue generation. In addition to the above, we need someone who is commercially astute and can recognise opportunities for better margins and dynamic pricing. Although we are interested in those from a corporate background and an understanding of what good looks like , they are not looking to become a corporate organisation; they need to remain dynamic and agile but are focused on professionalisation. The business are keen to move towards a higher margin, complex solution-based offering to solidify their position in the market and as such, it would be beneficial for the incoming Sales and Marketing director to have had this exposure. They are looking to introduce structure, consistency, strategy and some professionalism into the sales team to drive growth. The role has five direct reports with a full team size of . The 5 direct reports head up a sales vertical including Marketing, Inside Sales, Field Sales, Technical Sales and Product Sales. Whilst the business is performing well, there is some serious ambition to grow and as such, they are looking to expand on the client base and footprint within current clients. Budget: Low: £155,(Apply online only)/Mid: £165,(Apply online only)/High: £175,(Apply online only) DOE Supporting benefits Car Allowance £750 per month. Uncapped bonus potential. 25 days holiday + Statutory bank holidays. Pension 5% Employee, 3% Employer. Discretionary benefits including life assurance and private medical insurance. Executive Search Delivery Team: Tom Norton Head of Executive Search: Client & Search Management & Advisory Billy Jackson Principal Consultant: Shortlisting, Networking, Research, Search, Longlisting, Interviews, Data & Market Intel, Offer Negotiation . click apply for full job details
Jul 22, 2025
Full time
Sales and Marketing Director Ford & Stanley Executive Search (Part of the Ford & Stanley Group) are a leading Executive search firm to the UK, North American and European Rail, Defence, Technology & Heavy Manufacturing industries. Our search directors, search consultants and research teams specialise in all horizontal functions of our clients' organisations with expertise spanning engineering, commercial, procurement, HR, IT, finance, HSQE, sales, projects, operations and c-suite. We are trusted by over 100 leading organisations when they seek to make a leadership appointment, be that a permanent appointment or interim solutions. We have been appointed by our client on a retained search for a Sales and Marketing Director. Below you will find an candidate opportunity briefing document developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the CEO & Interim HR Director of the business. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We are entering a bold new chapter in our growth journey, and we are seeking a strategic, driven, and hands-on Sales and Marketing Director to help shape it and move the needle on revenue growth. With a newly developed sales structure, strong ambitions for growth, and a complex solution-based offering that sets us apart, this role presents an opportunity to drive meaningful change across the UK's asset rental business. The successful candidate will bring credibility and leadership, leading from the front, breaking into new markets, and building alignment between sales and operations. This is a chance to define what good looks like and embed structure, strategy and professionalism into a responsive, entrepreneurial business poised for scale. Challenges expected within the first 12 months include: It s important to note that the sales structure within the team is relatively new and has two brand-new teams within it. The incoming individual will have to quickly gain credibility and establish themselves as a key figure through leading from the front. To ensure seamless collaboration, the new Sales and Marketing Director will play a key role in fostering strong, positive relationships, particularly between the sales and operations teams. It s often noted that the market the business operate within is a tough one, and in addition, their intended solution is complex. This will require an individual who can quickly gain a thorough understanding of the business and its marketing. Key deliverables within the first 12 months include: Demonstrate an ability to lead from the front and evidence moving the needle within the sales performance of the business. Complete a business-wide sales strategy that includes processes, procedures and standardisation across the teams. Evidence a move towards new markets and key target customers to increase market share. Essential Hard Skills (Skills & Experience) A proven track record of performing at a high level within a large business and being able to articulate what good looks like from a processes, procedures and training perspective. Able to demonstrate that they can effectively lead from the front with their sleeves rolled up in addition to effectively setting sales strategy. In addition to bigger business experience, the incoming Sales and Marketing Director will be able to showcase their ability to operate in a fast-paced and at times smaller environment. Proven ability to break into new markets and secure big business wins. A proven track record of operating within similar clients to that of the client business that demand a technical sale . Essential Soft Skills (Attributes & Behaviours) A hands-on, strategic individual with a no task too big or too small attitude to any task. Personable, engaging character. Successful at building relationships cross-functionally and earning the buy-in and collaboration of internal stakeholders and their team. Independent and self-motivated. A driven and ambitious individual with a passion for selling. Comfortable with change and challenging established ways of working. This individual will question the we ve always done it this way mentality and aim towards continuous improvement in order to address the evolving needs of a growing business. Working Arrangements & Location: Based out of their Hampshire HQ 1 2 days a week, with the expectation that the remainder of their time will be spent on the road visiting client sites. Ford & Stanley Interview Process: 1st Stage: Candidate Discovery: An open, conversational and consultative discussion where interested candidates are assessed on their suitability for the role in the context of the above and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstances. 2nd Stage: The shortlist : Candidates are asked to reflect on the candidate discovery discussion, take time to reflect on the opportunity and undertake subsequent research on the client business, reporting back on their thoughts, questions and providing additional specific information on their suitability (if applicable). Final checks of role, package and logistical alignments made. Client Company s Interview Process: 1st Stage interview: Face to Face with the CEO and UK MD. Mid-Stage Personality Profiling Assessment Final Stage interview: Interim HRD, Talent Partner, CEO and UK MD Initial Discussion followed by a presentation. Good to know: The business is a leader in rental providing HVAC, refrigeration & catering hire services to a broad number of industries, it offers a broad range of products, services and solutions and has locations across the UK. The UK business is headquartered in Hampshire and has a counterpart in Ireland. Following acquisitions, there are a number of brands in operation across the two jurisdictions. This is a responsive and entrepreneurial business, and a successful Sales and Marketing Director will need to be similarly responsive and entrepreneurial. Developing and executing effective strategic sales plan is a central part of this role, as is growing the business. But importantly, the incoming candidate will bring a drive to see results, and through expertise, will identify, grasp and exploit opportunity as it arises. This role will report directly into the group MD with significant involvement with the Group CEO. The business view this role as the right hand to the MD and will be the source of knowledge on market dynamics and insights at a top level. It s important to note that this is a newly created role within the structure that has been designed to drive growth and professionalism within the sales structure. It s expected that the successful individual will arrive with some proven track record within larger businesses and, as such be able to give some clarity and guidance on what good looks like as far as sales practice is concerned and pull together a strong strategy for growth. In addition to growth, it is imperative that this is a hands-on individual who will roll their sleeves up and lead from the front. Demonstrating their capability and moving the needle on revenue generation. In addition to the above, we need someone who is commercially astute and can recognise opportunities for better margins and dynamic pricing. Although we are interested in those from a corporate background and an understanding of what good looks like , they are not looking to become a corporate organisation; they need to remain dynamic and agile but are focused on professionalisation. The business are keen to move towards a higher margin, complex solution-based offering to solidify their position in the market and as such, it would be beneficial for the incoming Sales and Marketing director to have had this exposure. They are looking to introduce structure, consistency, strategy and some professionalism into the sales team to drive growth. The role has five direct reports with a full team size of . The 5 direct reports head up a sales vertical including Marketing, Inside Sales, Field Sales, Technical Sales and Product Sales. Whilst the business is performing well, there is some serious ambition to grow and as such, they are looking to expand on the client base and footprint within current clients. Budget: Low: £155,(Apply online only)/Mid: £165,(Apply online only)/High: £175,(Apply online only) DOE Supporting benefits Car Allowance £750 per month. Uncapped bonus potential. 25 days holiday + Statutory bank holidays. Pension 5% Employee, 3% Employer. Discretionary benefits including life assurance and private medical insurance. Executive Search Delivery Team: Tom Norton Head of Executive Search: Client & Search Management & Advisory Billy Jackson Principal Consultant: Shortlisting, Networking, Research, Search, Longlisting, Interviews, Data & Market Intel, Offer Negotiation . click apply for full job details
My client, a leading and accredited MSP is currently looking for an experienced helpdesk engineer to join their expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. You will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective Problem Management. Hybrid working in London is on offer with 1 day remote and 4 days onsite per week. Requirements Responsibilities Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such as hardware, software, application and network Incidents with the objective of restoring normal service as quickly as possible. Liaise with third party suppliers where necessary, logging tickets and act as a central point of contact. Monitoring and tracking Incidents, Requests or Problems, escalating where necessary to other resolver groups, or line Manager. Log and assign tickets and monitor workloads for the other Service Desk team members. You will be required to attend our client sites to provide IT Support as directed by your Line Manager. Essential Experience MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Essential Certification (Any one) MS-900 Microsoft 365 Fundamentals Certification AZ-900 Microsoft Azure Fundamentals Certification SC-900 Microsoft Security Fundamentals Certification Personal Skills Highly Motivated Can do attitude Attention to detail Excellent communication Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette Benefits Hours: 7.5 hours a day on a rotating shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Plus your birthday off work once you have passed probation! Benefits: Competitive Package Offered Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Exams towards certifications relevant for your role fully paid for by my client.
Jul 22, 2025
Full time
My client, a leading and accredited MSP is currently looking for an experienced helpdesk engineer to join their expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. You will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective Problem Management. Hybrid working in London is on offer with 1 day remote and 4 days onsite per week. Requirements Responsibilities Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such as hardware, software, application and network Incidents with the objective of restoring normal service as quickly as possible. Liaise with third party suppliers where necessary, logging tickets and act as a central point of contact. Monitoring and tracking Incidents, Requests or Problems, escalating where necessary to other resolver groups, or line Manager. Log and assign tickets and monitor workloads for the other Service Desk team members. You will be required to attend our client sites to provide IT Support as directed by your Line Manager. Essential Experience MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Essential Certification (Any one) MS-900 Microsoft 365 Fundamentals Certification AZ-900 Microsoft Azure Fundamentals Certification SC-900 Microsoft Security Fundamentals Certification Personal Skills Highly Motivated Can do attitude Attention to detail Excellent communication Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette Benefits Hours: 7.5 hours a day on a rotating shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Plus your birthday off work once you have passed probation! Benefits: Competitive Package Offered Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Exams towards certifications relevant for your role fully paid for by my client.
Do you like field-based IT delivery in the healthcare Industry ? Are you an expert in Azure Cloud SaaS tech solutions? You can enjoy an attractive competitive salary & home working with UK travel. You will r eport directly to the Technical Director and be a key part of the technical team. You will deliver second- and third-line support across the SaaS application , internal systems, and Azure infrastructure . You will diagnose and resolve technical issues, support internal staff and healthcare customers, and contribute to continuous improvement across platforms and services. You ll bring a strong technical background, ideally with over 10 years of IT support experience, including familiarity with clinical environments, cloud technologies, and ISO/Cyber Essentials+ frameworks. About the company They are a leading provider of cloud-based endoscopy reporting systems, proudly supporting both NHS and private healthcare providers. As part of our ongoing growth, we are seeking an experienced and technically capable Support Engineer to join our team and play a vital role in supporting our internal systems, infrastructure, and healthcare customer base. Key Responsibilities Deliver 2nd/3rd line technical support to both internal users and external healthcare clients Support the clinical imaging product our cloud-based Endoscopy reporting system and related infrastructure Troubleshoot and resolve issues across Windows, Linux, Azure, Office 365, VOIP, and network environments Administer system monitoring and alerts, issuing responses and updates as required Log all support activity in the Halo PSA ticketing system to ensure clear communication and SLA adherence Manage and execute pre-defined and custom SQL scripts for data import and diagnostics Collaborate with the service desk team to analyse support trends and raise awareness of recurring or widespread issues Help maintain and improve internal IT support procedures, ensuring compliance with ITIL v4 and ISO standards Contribute to internal knowledge bases and customer self-service tools Participate in on-site customer visits as needed Who We re Looking For Essential: 10+ years experience in IT support or systems engineering Strong technical skills in Azure infrastructure , Windows Server/AD, Linux, networking and firewalls Experience with SaaS application suppor t and customer-facing technical troubleshooting Understanding of REST APIs, SSL/TLS, and HTTP technologies Excellent communication skills written and verbal with clinical and non-technical audiences Methodical, analytical, and service-oriented approach to problem-solving Comfortable working in a high-trust, quality-driven environment with SLA commitments Home-based, but - Willingness to travel to customer sites occasionally Desirable: Familiarity with CRM/ticketing tools SQL scripting and basic database design experience Knowledge of Prometheus, Zabbix, Kuma, Graylog or similar monitoring tools Exposure to scripting languages (BASH, Python, etc.) Experience with Docker, Kubernetes, and Infrastructure-as-Code tools (e.g., Ansible, GitOps) Experience working in ISO9001/27001 , Cyber Essentials/CE+ certified environments Healthcare IT experience, particularly in clinical imaging or endoscopy systems Understanding of GDPR compliance and best practices Why Join them? Competitive salary Comprehensive company benefits package Ongoing training and professional development A pathway to progress within a market-leading health tech organisation A collaborative and supportive technical team The opportunity to directly impact the quality of healthcare delivery across the UK Apply Now If you re a technically skilled IT professional looking to take the next step in your career while making a real impact in healthcare, we d love to hear from you. Apply with your CV and a brief cover letter
Jul 22, 2025
Full time
Do you like field-based IT delivery in the healthcare Industry ? Are you an expert in Azure Cloud SaaS tech solutions? You can enjoy an attractive competitive salary & home working with UK travel. You will r eport directly to the Technical Director and be a key part of the technical team. You will deliver second- and third-line support across the SaaS application , internal systems, and Azure infrastructure . You will diagnose and resolve technical issues, support internal staff and healthcare customers, and contribute to continuous improvement across platforms and services. You ll bring a strong technical background, ideally with over 10 years of IT support experience, including familiarity with clinical environments, cloud technologies, and ISO/Cyber Essentials+ frameworks. About the company They are a leading provider of cloud-based endoscopy reporting systems, proudly supporting both NHS and private healthcare providers. As part of our ongoing growth, we are seeking an experienced and technically capable Support Engineer to join our team and play a vital role in supporting our internal systems, infrastructure, and healthcare customer base. Key Responsibilities Deliver 2nd/3rd line technical support to both internal users and external healthcare clients Support the clinical imaging product our cloud-based Endoscopy reporting system and related infrastructure Troubleshoot and resolve issues across Windows, Linux, Azure, Office 365, VOIP, and network environments Administer system monitoring and alerts, issuing responses and updates as required Log all support activity in the Halo PSA ticketing system to ensure clear communication and SLA adherence Manage and execute pre-defined and custom SQL scripts for data import and diagnostics Collaborate with the service desk team to analyse support trends and raise awareness of recurring or widespread issues Help maintain and improve internal IT support procedures, ensuring compliance with ITIL v4 and ISO standards Contribute to internal knowledge bases and customer self-service tools Participate in on-site customer visits as needed Who We re Looking For Essential: 10+ years experience in IT support or systems engineering Strong technical skills in Azure infrastructure , Windows Server/AD, Linux, networking and firewalls Experience with SaaS application suppor t and customer-facing technical troubleshooting Understanding of REST APIs, SSL/TLS, and HTTP technologies Excellent communication skills written and verbal with clinical and non-technical audiences Methodical, analytical, and service-oriented approach to problem-solving Comfortable working in a high-trust, quality-driven environment with SLA commitments Home-based, but - Willingness to travel to customer sites occasionally Desirable: Familiarity with CRM/ticketing tools SQL scripting and basic database design experience Knowledge of Prometheus, Zabbix, Kuma, Graylog or similar monitoring tools Exposure to scripting languages (BASH, Python, etc.) Experience with Docker, Kubernetes, and Infrastructure-as-Code tools (e.g., Ansible, GitOps) Experience working in ISO9001/27001 , Cyber Essentials/CE+ certified environments Healthcare IT experience, particularly in clinical imaging or endoscopy systems Understanding of GDPR compliance and best practices Why Join them? Competitive salary Comprehensive company benefits package Ongoing training and professional development A pathway to progress within a market-leading health tech organisation A collaborative and supportive technical team The opportunity to directly impact the quality of healthcare delivery across the UK Apply Now If you re a technically skilled IT professional looking to take the next step in your career while making a real impact in healthcare, we d love to hear from you. Apply with your CV and a brief cover letter
We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plans monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office 365 Good understanding of Microsoft Azure An understanding of Microsoft Intune Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record Team player Self-motivated and proactive Ability to be resilient and to work under pressure
Jul 22, 2025
Full time
We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plans monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office 365 Good understanding of Microsoft Azure An understanding of Microsoft Intune Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record Team player Self-motivated and proactive Ability to be resilient and to work under pressure
Job Title: IT Support Assistant Location: Acton office (W3 7QE) Salary: Starting from 35,000 per annum Job type: Full time, Permanent Working Hours: Monday - Friday 8:30 - 17:30 (1 hour unpaid lunch break) Starting Date: Immediate Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills to assist the IT Department. Key Responsibilities: Office PC Hardware & Software Support Ad Hoc IT Related Project Work Script Writing / Macro Debugging Excel workbook formula optimising The Candidate must be prepared to be flexible and work temporarily in other areas of the business should the need arise. About you: Essential Requirements: At least 3 years 1st and 2nd line PC support experience Microsoft Office & VBA Useful Skills and Experience: Script writing experience Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly Suite Script Microsoft SQL Server administration and query writing JavaScript Freemarker Please note that although the above list is preferred, training can provided for the right candidate. Benefits: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company Cooking facility to prepare lunches Please click APPLY to submit your CV and Covering Letter for this role. Candidates with the relevant experience or job titles of; IT Technician, IT Service Desk Technician, IT Desk Support, 1st Line Support, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Microsoft Exchange, IT Support Field Engineer, 1st Line Support Technician, Technical Support, 2ndLine Support Engineer, 1st Line Technician, Helpdesk Support Technician, Helpdesk Support, IT Systems Engineer, IT Systems Technician, IT Systems Support, Network Support, Microsoft Server, VMware, Hyper-V, Helpdesk Support Engineer will also be considered for this role.
Jul 22, 2025
Full time
Job Title: IT Support Assistant Location: Acton office (W3 7QE) Salary: Starting from 35,000 per annum Job type: Full time, Permanent Working Hours: Monday - Friday 8:30 - 17:30 (1 hour unpaid lunch break) Starting Date: Immediate Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills to assist the IT Department. Key Responsibilities: Office PC Hardware & Software Support Ad Hoc IT Related Project Work Script Writing / Macro Debugging Excel workbook formula optimising The Candidate must be prepared to be flexible and work temporarily in other areas of the business should the need arise. About you: Essential Requirements: At least 3 years 1st and 2nd line PC support experience Microsoft Office & VBA Useful Skills and Experience: Script writing experience Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly Suite Script Microsoft SQL Server administration and query writing JavaScript Freemarker Please note that although the above list is preferred, training can provided for the right candidate. Benefits: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company Cooking facility to prepare lunches Please click APPLY to submit your CV and Covering Letter for this role. Candidates with the relevant experience or job titles of; IT Technician, IT Service Desk Technician, IT Desk Support, 1st Line Support, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Microsoft Exchange, IT Support Field Engineer, 1st Line Support Technician, Technical Support, 2ndLine Support Engineer, 1st Line Technician, Helpdesk Support Technician, Helpdesk Support, IT Systems Engineer, IT Systems Technician, IT Systems Support, Network Support, Microsoft Server, VMware, Hyper-V, Helpdesk Support Engineer will also be considered for this role.
Pro Resources Staffing Services
Bristol, Gloucestershire
Pro Resources Staffing Services USD YEAR true Plant Manager Bristol , IN 46507 US 2025-06 07-22 Industry: Industrial Job Number: CJ Pay Rate: 00 / year Branch: Clerical & Professional : Job Description Pro Resources is seeking a Plant Manager for a client in Bristol, IN. The Plant Manager will take full ownership of manufacturing operations. This role is not just about overseeing the plant-it's about driving results, improving processes, and leading a team to perform at the highest level. The ideal candidate is a strategic problem solver and hands-on leader who thrives in a fast-paced, high growth environment. Apply Today! Shift and Compensation 1st Shift Compensation is from 90,000 USD to 115,000 USD per year Job Duties Overseeing all aspects of production, efficiency, and output across multiple lines and variable model mixes. Ensures peak facility performance through a results driven strategy aligned with company goals. Strong focus on on-time delivery, cost control, and process excellence. Drive toward Lean Manufacturing, automation, and continuous improvement initiatives to enhance efficiency and eliminate waste. Upholds the highest standards of safety, quality, and compliance across all production lines and subassemblies. Cultivate a culture of accountability, ownership, and high performance across the manufacturing team by recruiting, training, and mentoring top talent. Ensure leadership at all levels is equipped to drive results by setting clear expectations, measuring performance aggressively, and holding teams accountable for key production goals. Fosters cross-department collaboration, breaking down silos to align Production, Quality, Engineering, and Supply Chain for seamless operations Focus on optimizing production by identifying bottlenecks, eliminating inefficiencies, and improving throughput to minimize downtime. Establish and track key performance metrics, leveraging data to drive informed decision-making. Lead initiatives in process automation, equipment upgrades, and facility expansions, it ensures that every improvement directly contributes to business growth and delivers measurable impact on the bottom line. Responsible for managing plant budgets and financial performance, driving cost reductions and operational improvements while maintaining quality. Collaborates with leadership to align production capacity with business demand and growth projections. Partner with Supply Chain and Purchasing to optimize material flow, reduce lead times, and minimize inventory waste, ensuring efficient and cost-effective operations. Background Profile 10+ years of leadership experience in manufacturing, with a strong preference for trailer, automotive, or heavy equipment industries. Proven track record of owning and transforming operations. Deep expertise in Lean Manufacturing, Six Sigma, and data-driven decision-making. Strong financial acumen, including experience managing P&L, budgets, and cost control initiatives. A hands-on, roll-up-your-sleeves leadership style-this is not a behind-the-desk role. Ability to recruit, develop, and retain top talent while fostering a high-performance culture. Bachelor's degree in Engineering, Business, or a related field (preferred but not required). Locally-owned since 1986, Pro Resources is an employment services firm specializing in short-term, long-term and direct hire staffing in the Industrial, Clerical and Professional job markets. At Pro Resources, we are more than just a staffing firm. As our employee, there is never a fee for our service. We strive to match your skills, qualifications and desires to our customers' open positions. We offer healthcare , dental and vision benefits, direct deposit, pay card services, referral bonuses and employee of the month rewards. At each of our 16 locations, we look forward to helping you find the perfect job opportunity to begin your new career. Apply Now: Apply Online Apply Later Send an email reminder to: Email Address Share This Job: Login to save this search and get notified of similar positions. Apply Online Send an email reminder to: Email Address Share This Job: Related Jobs: There are currently no related jobs. Please sign up for JobAlerts . Loading MOA 1st Shift Albion, IN Assembly Packer 2nd Shift Auburn, IN General Labor Auburn, INLogin to save this search and get notified of similar positions. About Bristol, IN Start your next career adventure in beautiful Bristol, Indiana! Embrace the charm of this vibrant region filled with lush parks, historic landmarks like the Bonneyville Mill County Park, and a thriving arts scene. Known for its unique culture, Bristol offers a variety of job opportunities for eager professionals seeking growth and development. With attractions like the Elkhart Civic Theatre and the Ruthmere Museum, as well as delightful local cuisine and the nearby University of Notre Dame, Bristol provides the perfect backdrop for your career journey. Explore our job listings and unlock endless possibilities in this enchanting area!
Jul 21, 2025
Full time
Pro Resources Staffing Services USD YEAR true Plant Manager Bristol , IN 46507 US 2025-06 07-22 Industry: Industrial Job Number: CJ Pay Rate: 00 / year Branch: Clerical & Professional : Job Description Pro Resources is seeking a Plant Manager for a client in Bristol, IN. The Plant Manager will take full ownership of manufacturing operations. This role is not just about overseeing the plant-it's about driving results, improving processes, and leading a team to perform at the highest level. The ideal candidate is a strategic problem solver and hands-on leader who thrives in a fast-paced, high growth environment. Apply Today! Shift and Compensation 1st Shift Compensation is from 90,000 USD to 115,000 USD per year Job Duties Overseeing all aspects of production, efficiency, and output across multiple lines and variable model mixes. Ensures peak facility performance through a results driven strategy aligned with company goals. Strong focus on on-time delivery, cost control, and process excellence. Drive toward Lean Manufacturing, automation, and continuous improvement initiatives to enhance efficiency and eliminate waste. Upholds the highest standards of safety, quality, and compliance across all production lines and subassemblies. Cultivate a culture of accountability, ownership, and high performance across the manufacturing team by recruiting, training, and mentoring top talent. Ensure leadership at all levels is equipped to drive results by setting clear expectations, measuring performance aggressively, and holding teams accountable for key production goals. Fosters cross-department collaboration, breaking down silos to align Production, Quality, Engineering, and Supply Chain for seamless operations Focus on optimizing production by identifying bottlenecks, eliminating inefficiencies, and improving throughput to minimize downtime. Establish and track key performance metrics, leveraging data to drive informed decision-making. Lead initiatives in process automation, equipment upgrades, and facility expansions, it ensures that every improvement directly contributes to business growth and delivers measurable impact on the bottom line. Responsible for managing plant budgets and financial performance, driving cost reductions and operational improvements while maintaining quality. Collaborates with leadership to align production capacity with business demand and growth projections. Partner with Supply Chain and Purchasing to optimize material flow, reduce lead times, and minimize inventory waste, ensuring efficient and cost-effective operations. Background Profile 10+ years of leadership experience in manufacturing, with a strong preference for trailer, automotive, or heavy equipment industries. Proven track record of owning and transforming operations. Deep expertise in Lean Manufacturing, Six Sigma, and data-driven decision-making. Strong financial acumen, including experience managing P&L, budgets, and cost control initiatives. A hands-on, roll-up-your-sleeves leadership style-this is not a behind-the-desk role. Ability to recruit, develop, and retain top talent while fostering a high-performance culture. Bachelor's degree in Engineering, Business, or a related field (preferred but not required). Locally-owned since 1986, Pro Resources is an employment services firm specializing in short-term, long-term and direct hire staffing in the Industrial, Clerical and Professional job markets. At Pro Resources, we are more than just a staffing firm. As our employee, there is never a fee for our service. We strive to match your skills, qualifications and desires to our customers' open positions. We offer healthcare , dental and vision benefits, direct deposit, pay card services, referral bonuses and employee of the month rewards. At each of our 16 locations, we look forward to helping you find the perfect job opportunity to begin your new career. Apply Now: Apply Online Apply Later Send an email reminder to: Email Address Share This Job: Login to save this search and get notified of similar positions. Apply Online Send an email reminder to: Email Address Share This Job: Related Jobs: There are currently no related jobs. Please sign up for JobAlerts . Loading MOA 1st Shift Albion, IN Assembly Packer 2nd Shift Auburn, IN General Labor Auburn, INLogin to save this search and get notified of similar positions. About Bristol, IN Start your next career adventure in beautiful Bristol, Indiana! Embrace the charm of this vibrant region filled with lush parks, historic landmarks like the Bonneyville Mill County Park, and a thriving arts scene. Known for its unique culture, Bristol offers a variety of job opportunities for eager professionals seeking growth and development. With attractions like the Elkhart Civic Theatre and the Ruthmere Museum, as well as delightful local cuisine and the nearby University of Notre Dame, Bristol provides the perfect backdrop for your career journey. Explore our job listings and unlock endless possibilities in this enchanting area!
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Jul 19, 2025
Full time
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
81149 The Voltage Technician will report to Field Staff Supervisor and will work within Network Operations, Eastern Region based in our Borehamwood office. You will be permanent employee. You will attract a salary of 39,283 per annum, one network payment of 712.10 per annum and a bonus of Bonus Level of 3%. Close Date: 2nd August 2025 All applications will be reviewed after the close date. Job Purpose: To investigate voltage complaints to establish if the supply voltage is within or outside statutory limits and recommend appropriate action to rectify any identified issues. Undertake EMF surveys. You will work with customers to make appointments and feed back the findings of the investigations following the relevant Electricity Guaranteed Standards and Electricity Internal Standards. Undertake site surveys and work closely with Field Engineers in organising and planning work for queries relating to general enquiries so the work can be completed and meet the customer's expectations. Principal Accountabilities: Make and keep appointments with customers in line with EGS 5 & EGS 8 of the Electricity Guaranteed Standards. Investigate voltage complaints to establish if the supply voltage is out side statutory limits. Check network running arrangements. Install and down load recording equipment. Interpret results from recording equipment and recommend action to rectify any issues identified. Keep the customer informed of progress of the investigation and write to them to inform them of the outcome of the investigation. Work as part of team with Field Engineers and Network Planners to ensure action is taken to rectify any issues identified so we are compliant with EIS 5 of the Electricity Internal Standards. Work as part of a team with Field Engineers on load related issues identified through the fault process. Work as part of a team with Field Engineers on surveying and planning minor projects and General Enquiries work. Provide relevant information to nominated person for Electricity Guaranteed Standards & Electricity Internal Standards reporting. Undertake EMF surveys Undertake site surveys including pre work assessments Nature and Scope: The voltage technician reports to the Field Staff Supervisor. As a voltage technician the post holder ensures that complaints are investigated and EMF surveys are undertaken following the timescales highlighted with in the EGS (Electricity Guaranteed Standards) & EIS (Electricity Internal Standards) standards. This includes making and keeping appointments with the customer and keeping them updated with progress and writing to the customer to inform them the outcome of the investigation. They will thoroughly investigate the complaint which will include checking network running arrangements, installing, removing and down loading recording equipment, Interpreting the results of the recording equipment to establish if the supply voltage is outside of statutory limits or if a complaint is contributable to the electricity network. You will establish solutions to resolve issues identified which will include ensuring jobs or capital project schemes are set up to ensure rectification of network issues. Work as part of a team with the Field Engineers and Network Planners to ensure any issues from the investigations are implemented to resolve the complaint within the timescales highlighted in Electricity Internal Standards and working with the Field Engineers on other voltage or load related issues where recording equipment needs to be installed. Work with Field Engineers in organising and planning work for queries relating to general enquiries so the work can be completed and meet the customer's expectations. You will undertake EMF surveys and communicate the results to the customer. You will also have to work as part of a team with the Business Services team to ensure accurate information is provided on the work they are undertaking for EGS (Electricity Guaranteed Standards) & EIS (Electricity Internal Standards) reporting. You will need to be organised to deliver the responsibilities and accountabilities of this role and support Engineers, Network Planners and Business Services. Knowledge, Skills, Qualifications & Experience: You will be asked to have the following Qualifications: Critical An understanding of the electricity network. Have a City & Guilds 2322. Authorised to Switch and Link on the LV network. Computer literate and be able to operate mobile technologies. Be able to interpret graphs and data. Resolve problems. Be organised. Desirable Have a ONC
Jul 19, 2025
Full time
81149 The Voltage Technician will report to Field Staff Supervisor and will work within Network Operations, Eastern Region based in our Borehamwood office. You will be permanent employee. You will attract a salary of 39,283 per annum, one network payment of 712.10 per annum and a bonus of Bonus Level of 3%. Close Date: 2nd August 2025 All applications will be reviewed after the close date. Job Purpose: To investigate voltage complaints to establish if the supply voltage is within or outside statutory limits and recommend appropriate action to rectify any identified issues. Undertake EMF surveys. You will work with customers to make appointments and feed back the findings of the investigations following the relevant Electricity Guaranteed Standards and Electricity Internal Standards. Undertake site surveys and work closely with Field Engineers in organising and planning work for queries relating to general enquiries so the work can be completed and meet the customer's expectations. Principal Accountabilities: Make and keep appointments with customers in line with EGS 5 & EGS 8 of the Electricity Guaranteed Standards. Investigate voltage complaints to establish if the supply voltage is out side statutory limits. Check network running arrangements. Install and down load recording equipment. Interpret results from recording equipment and recommend action to rectify any issues identified. Keep the customer informed of progress of the investigation and write to them to inform them of the outcome of the investigation. Work as part of team with Field Engineers and Network Planners to ensure action is taken to rectify any issues identified so we are compliant with EIS 5 of the Electricity Internal Standards. Work as part of a team with Field Engineers on load related issues identified through the fault process. Work as part of a team with Field Engineers on surveying and planning minor projects and General Enquiries work. Provide relevant information to nominated person for Electricity Guaranteed Standards & Electricity Internal Standards reporting. Undertake EMF surveys Undertake site surveys including pre work assessments Nature and Scope: The voltage technician reports to the Field Staff Supervisor. As a voltage technician the post holder ensures that complaints are investigated and EMF surveys are undertaken following the timescales highlighted with in the EGS (Electricity Guaranteed Standards) & EIS (Electricity Internal Standards) standards. This includes making and keeping appointments with the customer and keeping them updated with progress and writing to the customer to inform them the outcome of the investigation. They will thoroughly investigate the complaint which will include checking network running arrangements, installing, removing and down loading recording equipment, Interpreting the results of the recording equipment to establish if the supply voltage is outside of statutory limits or if a complaint is contributable to the electricity network. You will establish solutions to resolve issues identified which will include ensuring jobs or capital project schemes are set up to ensure rectification of network issues. Work as part of a team with the Field Engineers and Network Planners to ensure any issues from the investigations are implemented to resolve the complaint within the timescales highlighted in Electricity Internal Standards and working with the Field Engineers on other voltage or load related issues where recording equipment needs to be installed. Work with Field Engineers in organising and planning work for queries relating to general enquiries so the work can be completed and meet the customer's expectations. You will undertake EMF surveys and communicate the results to the customer. You will also have to work as part of a team with the Business Services team to ensure accurate information is provided on the work they are undertaking for EGS (Electricity Guaranteed Standards) & EIS (Electricity Internal Standards) reporting. You will need to be organised to deliver the responsibilities and accountabilities of this role and support Engineers, Network Planners and Business Services. Knowledge, Skills, Qualifications & Experience: You will be asked to have the following Qualifications: Critical An understanding of the electricity network. Have a City & Guilds 2322. Authorised to Switch and Link on the LV network. Computer literate and be able to operate mobile technologies. Be able to interpret graphs and data. Resolve problems. Be organised. Desirable Have a ONC
