Your role What you'll be doing What We Need Corpay is currently looking to hire a QA Analyst with strong technical skills and solid backend experience within our Corpay division. This position falls under our Corpay Cross Borders line of business and is located in London. In this role, you will work closely with Development and PM teams to maintain a top level of quality in software systems. This role is mostly in manual testing, with a focus on functional, integration and regression, it also requires exposure to and understanding of Automation frameworks and object oriented programming. You will report directly to the QA Manager and collaborate with various other teams in the division. How We Work As a QA Analyst, you will be expected to work a hybrid environment. Corpay will set you up for success by providing: Assigned workspace in London office Company-issued equipment + remote access Hands-on training Role Responsibilities The responsibilities of the role will include: Refining complex stories and propose acceptance criteria. Creating QA test artifacts (Test Strategy, Test Matrix, Test Scenarios, Test Cases, Test Results) and functional documentation. Executing manual and automated test cases (functional, UI, API, Integration, Regression, UAT testing). Communicating test progress, test results, and other relevant information to project stakeholders and management. Carrying out install and set up tools, environments. Investigating issues (found during test efforts or reported from production), log them into Jira and escalate. Analysing logs, recommend improvements and compile reports based on findings. Qualifications & Skills 7+ years of experience manual tests in such areas as functional, regression, integration, user interface, performance and security testing; Experience with automated testing frameworks and tools (eg. Selenium 2, Selenium 3, Selenium Grid, SoapUI, Browser Stack, QuickTest Professional, Rational Functional Tester, SilkTest, Visual Studio Test Professional, Eclipse, TestNG, Maven, JUnit); Experience in writing SQL queries and scripts; Experience in working in an agile software development team using scrum; Experience in Java, Javascript, C#, VB, HTML, CSS; Bachelor's degree in Computer Science, Computer Engineering, or equivalent; Experience in payments industry is a strong plus. Excellent communication (both verbal and written) and inter-personal skills; Highly developed critical thinking and problem-solving skills; Proficient in writing test cases and identifying test scenarios; Ability to prioritize work with a focus on deadlines and deliverables; Good team player with ability to solve complex tasks and recognize and escalate risks without supervision; Demonstrate a high level of productivity, responsibility, and influence. Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Career Progression Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Jul 24, 2025
Full time
Your role What you'll be doing What We Need Corpay is currently looking to hire a QA Analyst with strong technical skills and solid backend experience within our Corpay division. This position falls under our Corpay Cross Borders line of business and is located in London. In this role, you will work closely with Development and PM teams to maintain a top level of quality in software systems. This role is mostly in manual testing, with a focus on functional, integration and regression, it also requires exposure to and understanding of Automation frameworks and object oriented programming. You will report directly to the QA Manager and collaborate with various other teams in the division. How We Work As a QA Analyst, you will be expected to work a hybrid environment. Corpay will set you up for success by providing: Assigned workspace in London office Company-issued equipment + remote access Hands-on training Role Responsibilities The responsibilities of the role will include: Refining complex stories and propose acceptance criteria. Creating QA test artifacts (Test Strategy, Test Matrix, Test Scenarios, Test Cases, Test Results) and functional documentation. Executing manual and automated test cases (functional, UI, API, Integration, Regression, UAT testing). Communicating test progress, test results, and other relevant information to project stakeholders and management. Carrying out install and set up tools, environments. Investigating issues (found during test efforts or reported from production), log them into Jira and escalate. Analysing logs, recommend improvements and compile reports based on findings. Qualifications & Skills 7+ years of experience manual tests in such areas as functional, regression, integration, user interface, performance and security testing; Experience with automated testing frameworks and tools (eg. Selenium 2, Selenium 3, Selenium Grid, SoapUI, Browser Stack, QuickTest Professional, Rational Functional Tester, SilkTest, Visual Studio Test Professional, Eclipse, TestNG, Maven, JUnit); Experience in writing SQL queries and scripts; Experience in working in an agile software development team using scrum; Experience in Java, Javascript, C#, VB, HTML, CSS; Bachelor's degree in Computer Science, Computer Engineering, or equivalent; Experience in payments industry is a strong plus. Excellent communication (both verbal and written) and inter-personal skills; Highly developed critical thinking and problem-solving skills; Proficient in writing test cases and identifying test scenarios; Ability to prioritize work with a focus on deadlines and deliverables; Good team player with ability to solve complex tasks and recognize and escalate risks without supervision; Demonstrate a high level of productivity, responsibility, and influence. Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Career Progression Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Here at evoke plc we're looking for a highly motivated AI Enterprise Architect to lead the integration of AI and enterprise technology solutions. This role requires a strategic technical vision and technical expertise in designing scalable architectures, aligning business objectives with advanced technologies to create exciting innovative AI based systems. Responsibilities include exploring new technologies, defining architectural visions, strategies & designs and implementing POCs. You'll have previous experience with high-volume systems and designing scalable solutions and a good knowledge of streaming architectures, cost analysis, performance tuning, and quality of service. You'll have a broad vision of technological systems, understanding long-term implications, familiarity with micro-frontend patterns and mobile development best practices and be able to provide technical leadership in selecting the right tools, frameworks, and methodologies for AI. You'll also be mentoring and guiding development teams during the implementation phase, ensuring adherence to best practices and architectural guidelines whilst acting as a subject matter expert on AI, trends, toolsets, and industry best practices. What you will be doing: Build and maintain the enterprise architecture vision, aligning it with organisational goals and future technological trends whilst Designing scalable and flexible intelligent solutions that leverage AI, machine learning (ML), and other emerging technologies. Research and adopt new architectural technologies and techniques, managing and implementing Proof of Concepts (POCs). Collaborate with R&D managers, AI & automation teams, IT teams, and solution architects to plan/design technological solutions, support development processes, and ensure seamless integration of AI solutions with current IT infrastructures. Work with third-party service providers throughout the RFP, POC, and implementation stages, maintaining strong vendor communication. Assist with optimisation and scalability improvement efforts by identifying and analysing areas for improvement across enterprise systems. Provide support during major production incidents or potential problem-solving sessions to ensure system stability and effectiveness. Develop a comprehensive technological roadmap that reflects both current and future enterprise needs and guide, consult, and train cross-functional teams while maintaining a systematic and long-term vision for organisational architecture. Who we are looking for: We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have: In-depth knowledge of complex development systems and high-volume architectures, focusing on reliability and performance at scale with proven experience designing and implementing AI solutions in complex enterprise environments Experience in all architecture domains:- application, data, cloud ( AWS) and technology with expertise with AI, Gen Ai and ML frameworks (e.g., TensorFlow, PyTorch, AWS Sagemaker, AWS Bedrock, OpenAI). Strong experience of AI services and AI lifecycle and model training Proficiency in backend and frontend technologies such as .NET Core, Node.js, and React; familiarity with microservices, event sourcing, and containerisation (e.g., Docker, Kubernetes). And experience with CICD pipelines, Git flow, and monitoring/logging tools like ELK Advanced experience and understanding of cloud computing technologies in particular as AWS integration with experience adopting new technologies and platforms with the ability to decompose monolithic systems into microservices and implement relevant infrastructure such as API gateways and aggregator. What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts- Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family!
Jul 24, 2025
Full time
Here at evoke plc we're looking for a highly motivated AI Enterprise Architect to lead the integration of AI and enterprise technology solutions. This role requires a strategic technical vision and technical expertise in designing scalable architectures, aligning business objectives with advanced technologies to create exciting innovative AI based systems. Responsibilities include exploring new technologies, defining architectural visions, strategies & designs and implementing POCs. You'll have previous experience with high-volume systems and designing scalable solutions and a good knowledge of streaming architectures, cost analysis, performance tuning, and quality of service. You'll have a broad vision of technological systems, understanding long-term implications, familiarity with micro-frontend patterns and mobile development best practices and be able to provide technical leadership in selecting the right tools, frameworks, and methodologies for AI. You'll also be mentoring and guiding development teams during the implementation phase, ensuring adherence to best practices and architectural guidelines whilst acting as a subject matter expert on AI, trends, toolsets, and industry best practices. What you will be doing: Build and maintain the enterprise architecture vision, aligning it with organisational goals and future technological trends whilst Designing scalable and flexible intelligent solutions that leverage AI, machine learning (ML), and other emerging technologies. Research and adopt new architectural technologies and techniques, managing and implementing Proof of Concepts (POCs). Collaborate with R&D managers, AI & automation teams, IT teams, and solution architects to plan/design technological solutions, support development processes, and ensure seamless integration of AI solutions with current IT infrastructures. Work with third-party service providers throughout the RFP, POC, and implementation stages, maintaining strong vendor communication. Assist with optimisation and scalability improvement efforts by identifying and analysing areas for improvement across enterprise systems. Provide support during major production incidents or potential problem-solving sessions to ensure system stability and effectiveness. Develop a comprehensive technological roadmap that reflects both current and future enterprise needs and guide, consult, and train cross-functional teams while maintaining a systematic and long-term vision for organisational architecture. Who we are looking for: We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have: In-depth knowledge of complex development systems and high-volume architectures, focusing on reliability and performance at scale with proven experience designing and implementing AI solutions in complex enterprise environments Experience in all architecture domains:- application, data, cloud ( AWS) and technology with expertise with AI, Gen Ai and ML frameworks (e.g., TensorFlow, PyTorch, AWS Sagemaker, AWS Bedrock, OpenAI). Strong experience of AI services and AI lifecycle and model training Proficiency in backend and frontend technologies such as .NET Core, Node.js, and React; familiarity with microservices, event sourcing, and containerisation (e.g., Docker, Kubernetes). And experience with CICD pipelines, Git flow, and monitoring/logging tools like ELK Advanced experience and understanding of cloud computing technologies in particular as AWS integration with experience adopting new technologies and platforms with the ability to decompose monolithic systems into microservices and implement relevant infrastructure such as API gateways and aggregator. What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts- Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family!
Associate Customer Success Manager - Mid Market (French Speaking) Customer Success London, UK Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Mid-Market and Enterprise Businesses. Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with Mid-market / Enterprise accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and French at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Jul 24, 2025
Full time
Associate Customer Success Manager - Mid Market (French Speaking) Customer Success London, UK Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Mid-Market and Enterprise Businesses. Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with Mid-market / Enterprise accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and French at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission The Customer Risk Monitoring team, part of the Acceptance group, is responsible for implementing and maintaining the analytical intelligence that protects Teya and its customers from exposure to financial risks, including fraud and money laundering. Our goals are to minimise financial losses to Teya while maintaining customer trust and ensuring compliance with regulatory requirements. The team aligns very closely with the Ops teams investigating suspicious activities. As the product manager for the Customer Risk Monitoring team, you'll work to create strong partnerships with technical and non-technical stakeholders to ensure alignment between our risk analytics roadmap and the business strategy. This role reports directly to the Head of Product. You'll be expected to work closely with data scientists, data analysts, engineers, and operations specialists, from individual contributors to heads of departments. Job Purpose As an Ongoing Monitoring Product Manager you will play a critical role in defining the standards to monitor the ongoing behaviour of our members to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya's commitment to prevent financial crime. The role will cover transaction and other monitoring of member and their behaviour and external information about our members, and subsequent in-depth investigations of monitoring flags and risk issues and events. The monitoring team also performs periodic refreshes of KYB / KYC data held on members. Key accountabilities Transaction and Member Monitoring. Create the team's training on suspicious behaviour and transactionpatterns as well as roll your sleeves up and review alerts where required. KYC / KYB Refreshes. Advise on best practices in the area and be able to roll your sleeves up and conductrefreshes as required. Trend Analysis. Proactively analyse data on identified trends and suggest new transaction monitoring rules to the second line teams. Member Escalations. Manage escalation processes from the team within the first line and to the secondline teams. Rule Setting. Be responsible for proposing, reviewing, and refining customer monitoring rules to enhancerisk detection and mitigation. Continuously assess rule effectiveness and suggest improvements basedon data insights and emerging trends. Collaborative Communication. Produce relevant reporting to senior management and build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoringrisk management. Process & System Optimisation. Proactively identify potential areas of improvement and automations and work closely with the product and second line teams to scope and implement. Horizon Scanning. Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks and present suggestions to the second line teams. Strategic Support. Work closely with the First line operational risk leader and other areas of the First LineOperational risk function to assist in ad-hoc projects. The Role Product Strategy and Roadmap. Contribute to and drive the roadmap for fraud and money laundering prevention, aligning product goals with company objectives and managing trade-offs in metrics. Develop and execute Go-To-Market (GTM) strategies, analyse issues in rollouts, and propose solutions. Collaborate closely with data scientists and data analysts to define data requirements, evaluate model performance, and translate analytical insights into actionable product features. Lead product discovery initiatives to keep our host ahead of industry standards and stay informed about market trends and competitor offerings. Generate insights and analyse past trends, make data-driven decisions to inform product strategy. Understand key engineering concepts such as SLAs, SLOs, availability, reliability, and test environments. Balance technical debt management with new feature releases. Utilise observability tools (logs and metrics) to monitor product performance. Ensure the product meets European regulatory requirements (PCI, GDPR, Data Retention, etc.). Stakeholder Management and Project Coordination. Working with internal experts, including tech, sales, CR, security, compliance, tax, legal and accounting teams, ensuring products and services are secure, compliant, operational, and fit for purpose. Manage external dependencies with key providers. Identify and mitigate risks, build scenarios, and manage project timelines. Using data to identify ancillary opportunities that allow us to serve merchants better. Your Story A minimum of 5 years of experience working in transaction monitoring / ongoing monitoring roles inpayments and or business banking. A deep understanding of the card acquiring and business banking space. Strong knowledge of both the UK and EU AML regulations. Excellent communication and teamwork skills. Highly organized and unafraid to challenge and motivate both yourself and your team. Highlymotivated and enthusiastic individual who thrives working in a fast-paced environment. Experience working with teams implementing data science and AI solutions. Experience working on products and systems requiring to meet strong regulatory requirements and subject to regular audits. Desired -An AML qualification such as ICA or ACAMS or equivalent. The Perks We trust you, so we offer flexible working hours, as long it suits both you and your team Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle-to-Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jul 24, 2025
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission The Customer Risk Monitoring team, part of the Acceptance group, is responsible for implementing and maintaining the analytical intelligence that protects Teya and its customers from exposure to financial risks, including fraud and money laundering. Our goals are to minimise financial losses to Teya while maintaining customer trust and ensuring compliance with regulatory requirements. The team aligns very closely with the Ops teams investigating suspicious activities. As the product manager for the Customer Risk Monitoring team, you'll work to create strong partnerships with technical and non-technical stakeholders to ensure alignment between our risk analytics roadmap and the business strategy. This role reports directly to the Head of Product. You'll be expected to work closely with data scientists, data analysts, engineers, and operations specialists, from individual contributors to heads of departments. Job Purpose As an Ongoing Monitoring Product Manager you will play a critical role in defining the standards to monitor the ongoing behaviour of our members to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya's commitment to prevent financial crime. The role will cover transaction and other monitoring of member and their behaviour and external information about our members, and subsequent in-depth investigations of monitoring flags and risk issues and events. The monitoring team also performs periodic refreshes of KYB / KYC data held on members. Key accountabilities Transaction and Member Monitoring. Create the team's training on suspicious behaviour and transactionpatterns as well as roll your sleeves up and review alerts where required. KYC / KYB Refreshes. Advise on best practices in the area and be able to roll your sleeves up and conductrefreshes as required. Trend Analysis. Proactively analyse data on identified trends and suggest new transaction monitoring rules to the second line teams. Member Escalations. Manage escalation processes from the team within the first line and to the secondline teams. Rule Setting. Be responsible for proposing, reviewing, and refining customer monitoring rules to enhancerisk detection and mitigation. Continuously assess rule effectiveness and suggest improvements basedon data insights and emerging trends. Collaborative Communication. Produce relevant reporting to senior management and build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoringrisk management. Process & System Optimisation. Proactively identify potential areas of improvement and automations and work closely with the product and second line teams to scope and implement. Horizon Scanning. Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks and present suggestions to the second line teams. Strategic Support. Work closely with the First line operational risk leader and other areas of the First LineOperational risk function to assist in ad-hoc projects. The Role Product Strategy and Roadmap. Contribute to and drive the roadmap for fraud and money laundering prevention, aligning product goals with company objectives and managing trade-offs in metrics. Develop and execute Go-To-Market (GTM) strategies, analyse issues in rollouts, and propose solutions. Collaborate closely with data scientists and data analysts to define data requirements, evaluate model performance, and translate analytical insights into actionable product features. Lead product discovery initiatives to keep our host ahead of industry standards and stay informed about market trends and competitor offerings. Generate insights and analyse past trends, make data-driven decisions to inform product strategy. Understand key engineering concepts such as SLAs, SLOs, availability, reliability, and test environments. Balance technical debt management with new feature releases. Utilise observability tools (logs and metrics) to monitor product performance. Ensure the product meets European regulatory requirements (PCI, GDPR, Data Retention, etc.). Stakeholder Management and Project Coordination. Working with internal experts, including tech, sales, CR, security, compliance, tax, legal and accounting teams, ensuring products and services are secure, compliant, operational, and fit for purpose. Manage external dependencies with key providers. Identify and mitigate risks, build scenarios, and manage project timelines. Using data to identify ancillary opportunities that allow us to serve merchants better. Your Story A minimum of 5 years of experience working in transaction monitoring / ongoing monitoring roles inpayments and or business banking. A deep understanding of the card acquiring and business banking space. Strong knowledge of both the UK and EU AML regulations. Excellent communication and teamwork skills. Highly organized and unafraid to challenge and motivate both yourself and your team. Highlymotivated and enthusiastic individual who thrives working in a fast-paced environment. Experience working with teams implementing data science and AI solutions. Experience working on products and systems requiring to meet strong regulatory requirements and subject to regular audits. Desired -An AML qualification such as ICA or ACAMS or equivalent. The Perks We trust you, so we offer flexible working hours, as long it suits both you and your team Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle-to-Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Job Description Role Title: Senior Consultant, JDE Managed Services - Technical Location: Anywhere in the UK Salary: Competitive salary and package dependent on experience Career Level: Assoc Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO Senior CNC Consultantto join our Managed Services team. This permanent role is ideal for an experienced JD Edwards CNC Engineer with a strong background in Managed Services, capable of managing multiple priorities and customers. The ideal candidate is innovative, strategic, and adept at creating customer-centric business solutions while navigating evolving versions of EnterpriseOne. We are looking for a proactive problem-solver with wide-ranging troubleshooting skills, including experience with third-party products, and the ability to develop scalable solutions for our customer base. Experience with Oracle Cloud Infrastructure (OCI) is highly advantageous. Location:Anywhere in the UK Work Hours:UK standard office hours (9:00 AM - 5:30 PM) with participation in an On-Call rota. Responsibilities: Serve as the technical lead for JD Edwards (JDE) support, addressing customer-raised issues and service requests. Monitor system performance, implement alerts, and make changes to meet client-specific requirements. Conduct ongoing system maintenance, including health checks, patching, and update deployments. Drive automation, AI initiatives, and internal tooling enhancements within the JDE Managed Services team. Collaborate with cross-functional teams (infrastructure, development, and functional) to resolve issues and implement improvements Qualification Requirements: Bachelor's degree in computer science or a related field, or equivalent experience. Extensive experience in JD Edwards CNC administration, including upgrade planning, Tools/Application upgrades, and Server Manager operations. Strong knowledge of JDE Security, including role-based access, row/column security, Security Workbench, and user administration. Proven experience with ASU/ESU application, impact analysis assessments, and working with Change Assistant. Solid working knowledge of Oracle, SQL Server, and DB2 databases. Experience with Linux, Windows, and IBM I (iSeries) operating systems. Familiarity with scripting languages such as PowerShell, Python, or Shell scripting (highly desirable). Exposure to third-party tools commonly used with JD Edwards (e.g., ReportsNow, AllOut Security). Oracle Cloud Infrastructure (OCI) experience is a strong plus. Soft Skills: Ability to quickly learn new technologies and thrive in a fast-paced, evolving environment. Strategic thinker with excellent communication skills, comfortable working directly with customers and internal management. What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package. Closing Date for Applications 31/07/2025 Accenture reserves the right to close the role before this date should a suitable applicant be found. Locations London Birmingham Glasgow Leeds Manchester Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Jul 24, 2025
Full time
Job Description Role Title: Senior Consultant, JDE Managed Services - Technical Location: Anywhere in the UK Salary: Competitive salary and package dependent on experience Career Level: Assoc Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO Senior CNC Consultantto join our Managed Services team. This permanent role is ideal for an experienced JD Edwards CNC Engineer with a strong background in Managed Services, capable of managing multiple priorities and customers. The ideal candidate is innovative, strategic, and adept at creating customer-centric business solutions while navigating evolving versions of EnterpriseOne. We are looking for a proactive problem-solver with wide-ranging troubleshooting skills, including experience with third-party products, and the ability to develop scalable solutions for our customer base. Experience with Oracle Cloud Infrastructure (OCI) is highly advantageous. Location:Anywhere in the UK Work Hours:UK standard office hours (9:00 AM - 5:30 PM) with participation in an On-Call rota. Responsibilities: Serve as the technical lead for JD Edwards (JDE) support, addressing customer-raised issues and service requests. Monitor system performance, implement alerts, and make changes to meet client-specific requirements. Conduct ongoing system maintenance, including health checks, patching, and update deployments. Drive automation, AI initiatives, and internal tooling enhancements within the JDE Managed Services team. Collaborate with cross-functional teams (infrastructure, development, and functional) to resolve issues and implement improvements Qualification Requirements: Bachelor's degree in computer science or a related field, or equivalent experience. Extensive experience in JD Edwards CNC administration, including upgrade planning, Tools/Application upgrades, and Server Manager operations. Strong knowledge of JDE Security, including role-based access, row/column security, Security Workbench, and user administration. Proven experience with ASU/ESU application, impact analysis assessments, and working with Change Assistant. Solid working knowledge of Oracle, SQL Server, and DB2 databases. Experience with Linux, Windows, and IBM I (iSeries) operating systems. Familiarity with scripting languages such as PowerShell, Python, or Shell scripting (highly desirable). Exposure to third-party tools commonly used with JD Edwards (e.g., ReportsNow, AllOut Security). Oracle Cloud Infrastructure (OCI) experience is a strong plus. Soft Skills: Ability to quickly learn new technologies and thrive in a fast-paced, evolving environment. Strategic thinker with excellent communication skills, comfortable working directly with customers and internal management. What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package. Closing Date for Applications 31/07/2025 Accenture reserves the right to close the role before this date should a suitable applicant be found. Locations London Birmingham Glasgow Leeds Manchester Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
About Moonbug Entertainment Thank you for considering the Data Lead role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids' entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond. London, Camden Office based Benefits including Free Private Healthcare, Enhanced Maternity and Paternity leave, matched 5% pension scheme, free yoga/fitness wellbeing classes, free weekly lunch and Friday The Role The Data Lead is responsible for driving Moonbug's data engineering, platform, and governance strategy - ensuring our data infrastructure, pipelines, and practices are robust, scalable, and aligned with business needs. This role sits under the CIO, works alongside the Tech Lead, and closely partners with the ML Lead, DataOps/Governance, and the BI & Analytics function to deliver a unified, high-quality data ecosystem. Key Responsibilities Lead data engineering & platform initiatives across onshore & offshore teams (Data Engineers, DB Admin, API Integration). Enable ML & AI teams by ensuring data is well-modeled, accessible, and governed for predictive & automation initiatives. Uphold data quality, observability, security & compliance, partnering with DataOps & Quality roles to define standards. Partner with BI & Analytics to support self-service reporting & insights. Drive mentorship & technical best practices, fostering a collaborative, high-performance team. Bridge product, tech & operations, collaborating with Tech Lead and product managers on business priorities. What Success Looks Like Stable, secure data pipelines serving ML, BI & operational needs with minimal incidents. Faster delivery of data initiatives across platform, ML & analytics. Governance models & data dictionaries adopted org-wide, improving trust. Clear growth and upskilling within the data engineering team. Deep experience in data engineering & architecture (Data Lakes, dimensional models, MySQL/PostgreSQL, MongoDB). Familiar with orchestration, CI/CD for data, and data quality/observability tools. Hands-on leader balancing strategic planning with code/design engagement. Excellent collaborator across engineering, ML, product & BI. Bachelor's in Computer Science, Engineering, or related. 5+ years in data engineering or architecture with leadership experience.
Jul 24, 2025
Full time
About Moonbug Entertainment Thank you for considering the Data Lead role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids' entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond. London, Camden Office based Benefits including Free Private Healthcare, Enhanced Maternity and Paternity leave, matched 5% pension scheme, free yoga/fitness wellbeing classes, free weekly lunch and Friday The Role The Data Lead is responsible for driving Moonbug's data engineering, platform, and governance strategy - ensuring our data infrastructure, pipelines, and practices are robust, scalable, and aligned with business needs. This role sits under the CIO, works alongside the Tech Lead, and closely partners with the ML Lead, DataOps/Governance, and the BI & Analytics function to deliver a unified, high-quality data ecosystem. Key Responsibilities Lead data engineering & platform initiatives across onshore & offshore teams (Data Engineers, DB Admin, API Integration). Enable ML & AI teams by ensuring data is well-modeled, accessible, and governed for predictive & automation initiatives. Uphold data quality, observability, security & compliance, partnering with DataOps & Quality roles to define standards. Partner with BI & Analytics to support self-service reporting & insights. Drive mentorship & technical best practices, fostering a collaborative, high-performance team. Bridge product, tech & operations, collaborating with Tech Lead and product managers on business priorities. What Success Looks Like Stable, secure data pipelines serving ML, BI & operational needs with minimal incidents. Faster delivery of data initiatives across platform, ML & analytics. Governance models & data dictionaries adopted org-wide, improving trust. Clear growth and upskilling within the data engineering team. Deep experience in data engineering & architecture (Data Lakes, dimensional models, MySQL/PostgreSQL, MongoDB). Familiar with orchestration, CI/CD for data, and data quality/observability tools. Hands-on leader balancing strategic planning with code/design engagement. Excellent collaborator across engineering, ML, product & BI. Bachelor's in Computer Science, Engineering, or related. 5+ years in data engineering or architecture with leadership experience.
We are Orbital an AI company on a mission to automate the legal segment of every property transaction in the world We iterate rapidly to build products that utilise the bleeding-edge AI models. Products that are powered by the latest frontier models including OpenAI's GPT-4.1, o3 and o4-mini along with others from Anthropic and Google Gemini. This places us at the forefront of THE most advanced technological advancements of our generation We're spearheading an unprecedented shift in how the world's asset class is transacted, globally. Legal reasoning is a hard problem and requires some of the smartest and most experienced professionals to solve legal challenges for their clients. Because of this we will continue to push ahead and use the most intelligent and the fastest foundational models to build an AI Assistant that can provide accurate, efficient, and reliable support to legal professionals in the world of real estate. Already the trusted ally of thousands of lawyers and commercial property professionals across the UK and US, across a diverse spectrum of blue-chip firms and title insurers, our innovative solutions have earned accolades from the UK's magic circle law firms-Clifford Chance, Linklaters, Allen & Overy, Freshfields, and Slaughter & May-as well as renowned organisations like Tesla and Marks & Spencer. Now in the early stages of an international expansion, we're continuing to expand our talented team to support our growth. Bolstered by the support of industry giants, including some of the world's largest real estate and insurance companies such as JLL, First American Financial, and Investec and on the back of our £7.5 million Series A funding round led by Parker89 , we're on the lookout for exceptionally talented people to join us in shaping the future of property transactions under this new evolution of technological advancement. We're building an AI assistant with the expertise of a high-performing real estate associate at a law firm. We believe property deals in the 21st century shouldn't hinge on overworked lawyers sifting through paperwork and drafting reports. It's time for smarter, faster, tech-driven transactions. Our mission is to help any professional or individual involved in a property transaction to properly understand what they are getting into, from the outset, before incurring legal fees. We are Bold & Ambitious (changing an entire industry is hard!) We give Power to our People (we give exceptional people autonomy to succeed) We Question or Commit (we welcome debate, but love reaching quick decisions) and we Eat that Frog! (we take on the hardest thing first) We're looking for engineers from mid level to senior to join our platform team, as we've launched the industry's first legal AI Agent and have seen phenomenal growth in both revenue and usage in the last 18 months. Orbital Copilot is a new product which is delivering much needed automation in Real Estate transactions across the country and internationally, with a view to transforming the way property is transacted. We have a successful existing product which helps real estate professionals extract key information & create reports from legal documents. We're evolving this product to add further value to our user base. With the recent release of many Large Language Models (LLMs), such as OpenAI's GPT-4o and o3, we've continued to adopt bleeding edge frontier models. This is an opportunity for someone who is passionate about learning how to utilise this in production use cases. You'll own the end-to-end design and development of key features of our web application along with the underlying services that support it. You'll be joining a small, dynamic and fast-paced team with a focus on quality, usability and impact. You'll be involved in every stage of the development lifecycle; from discovery and design, through implementation to deployment, maintenance and continuous improvement. You will be supported by a cross-functional, collaborative and growing team in delivering an impactful product, initially to lawyers and then to a wider set of B2B customers. Dive deep into complex low-level backend engineering and system architecture challenges, solving problems at the core of the application. Design and implement scalable, reliable backend systems that form the backbone of our cutting-edge product. Take full ownership of critical technology decisions to lay the foundation for our ambitious growth plans. Develop, test, refactor, deploy, maintain, and support production software with precision and care. Collaborate closely with a cross-functional team (Al product manager, VP of Al, legal experts, and other engineers) to experiment quickly and ship impactful features. Champion code quality and reuse to create a maintainable and scalable codebase. Play a pivotal role in architecture and code reviews, ensuring our applications meet the highest standards of quality, security, and scalability. Work on infrastructure as code and CI/CD pipelines, ensuring seamless integration and deployment of systems. Ensure compliance with security policies and ISO 27001 by protecting sensitive data and following secure coding practices to prevent breaches, injection, and unauthorised access. Matched pension contributions and equity options in a fast growing start-up Flexible working hours and location Professional equipment and personal development budget along with training opportunities to learn and develop your skills Free lunch on Wednesdays and a Deliveroo budget if you're working late from the office An inclusive community enjoying all-company off-sites, lunches and socials We value diversity at Orbital Witness, and would particularly encourage applications from those who are traditionally underrepresented in tech. We'd love to hear from you even if you don't match all of the above criteria or are seeking other opportunities that we're not currently advertising. You should apply if: ️ Proficiency in Python with proven experience building and scaling backend systems from scratch. Expertise in frameworks like FastAPI and SQLAlchemy for building robust and efficient backend solutions. Strong hands-on experience with Terraform for infrastructure as code, enabling scalable and reliable systems. Experience with monitoring and observability tools, such as Datadog or Prometheus. Familiarity with event-driven systems, particularly Kafka and/or RabbitMQ. Deep understanding of messaging and queuing systems, including design patterns for reliability, retries, and scaling. Strong understanding of PostgreSQL for relational database systems. Experience working with Redis for caching and high-performance data handling. Experience setting up and maintaining CI/CD pipelines for smooth and automated deployments. Low-Level & Deep Stack Problem-Solving Note: We don't expect candidates to tick every single box, we encourage you to apply even if you don't meet all of the criteria. It would also be nice if you have: Exposure to container orchestration (e.g., Kubernetes) Experience building or maintaining infrastructure for AI workloads, including support for agents, LLMs, or vector databases. Familiarity with LangChain, LangSmith, or similar agent orchestration and tracing tools. Experience managing and scaling applications in cloud environments, particularly with Azure. As part of our commitment to information security, all employees are expected to adhere to company security policies and procedures, participate in mandatory security awareness training, and ensure the secure handling of sensitive data in line with ISO 27001 standards. Reporting potential risks or incidents is a key part of fostering our culture of security and compliance. Matched pension contributions and equity options in a fast growing start-up Flexible working hours and location Professional equipment and personal development budget along with training opportunities to learn and develop your skills Free lunch on Wednesdays and a Deliveroo budget if you're working late from the office An inclusive community enjoying all-company off-sites, lunches and socials We value diversity at Orbital Witness, and would particularly encourage applications from those who are traditionally underrepresented in tech. We'd love to hear from you even if you don't match all of the above criteria or are seeking other opportunities that we're not currently advertising. Discussion Topic Sorry, you aren't permitted to apply to this job opportunity. However, you may be able to apply if you sign in. Sign In Don't have an account?Sign Up You can post now and register later.If you have an account, sign in now to post with your account. 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Jul 24, 2025
Full time
We are Orbital an AI company on a mission to automate the legal segment of every property transaction in the world We iterate rapidly to build products that utilise the bleeding-edge AI models. Products that are powered by the latest frontier models including OpenAI's GPT-4.1, o3 and o4-mini along with others from Anthropic and Google Gemini. This places us at the forefront of THE most advanced technological advancements of our generation We're spearheading an unprecedented shift in how the world's asset class is transacted, globally. Legal reasoning is a hard problem and requires some of the smartest and most experienced professionals to solve legal challenges for their clients. Because of this we will continue to push ahead and use the most intelligent and the fastest foundational models to build an AI Assistant that can provide accurate, efficient, and reliable support to legal professionals in the world of real estate. Already the trusted ally of thousands of lawyers and commercial property professionals across the UK and US, across a diverse spectrum of blue-chip firms and title insurers, our innovative solutions have earned accolades from the UK's magic circle law firms-Clifford Chance, Linklaters, Allen & Overy, Freshfields, and Slaughter & May-as well as renowned organisations like Tesla and Marks & Spencer. Now in the early stages of an international expansion, we're continuing to expand our talented team to support our growth. Bolstered by the support of industry giants, including some of the world's largest real estate and insurance companies such as JLL, First American Financial, and Investec and on the back of our £7.5 million Series A funding round led by Parker89 , we're on the lookout for exceptionally talented people to join us in shaping the future of property transactions under this new evolution of technological advancement. We're building an AI assistant with the expertise of a high-performing real estate associate at a law firm. We believe property deals in the 21st century shouldn't hinge on overworked lawyers sifting through paperwork and drafting reports. It's time for smarter, faster, tech-driven transactions. Our mission is to help any professional or individual involved in a property transaction to properly understand what they are getting into, from the outset, before incurring legal fees. We are Bold & Ambitious (changing an entire industry is hard!) We give Power to our People (we give exceptional people autonomy to succeed) We Question or Commit (we welcome debate, but love reaching quick decisions) and we Eat that Frog! (we take on the hardest thing first) We're looking for engineers from mid level to senior to join our platform team, as we've launched the industry's first legal AI Agent and have seen phenomenal growth in both revenue and usage in the last 18 months. Orbital Copilot is a new product which is delivering much needed automation in Real Estate transactions across the country and internationally, with a view to transforming the way property is transacted. We have a successful existing product which helps real estate professionals extract key information & create reports from legal documents. We're evolving this product to add further value to our user base. With the recent release of many Large Language Models (LLMs), such as OpenAI's GPT-4o and o3, we've continued to adopt bleeding edge frontier models. This is an opportunity for someone who is passionate about learning how to utilise this in production use cases. You'll own the end-to-end design and development of key features of our web application along with the underlying services that support it. You'll be joining a small, dynamic and fast-paced team with a focus on quality, usability and impact. You'll be involved in every stage of the development lifecycle; from discovery and design, through implementation to deployment, maintenance and continuous improvement. You will be supported by a cross-functional, collaborative and growing team in delivering an impactful product, initially to lawyers and then to a wider set of B2B customers. Dive deep into complex low-level backend engineering and system architecture challenges, solving problems at the core of the application. Design and implement scalable, reliable backend systems that form the backbone of our cutting-edge product. Take full ownership of critical technology decisions to lay the foundation for our ambitious growth plans. Develop, test, refactor, deploy, maintain, and support production software with precision and care. Collaborate closely with a cross-functional team (Al product manager, VP of Al, legal experts, and other engineers) to experiment quickly and ship impactful features. Champion code quality and reuse to create a maintainable and scalable codebase. Play a pivotal role in architecture and code reviews, ensuring our applications meet the highest standards of quality, security, and scalability. Work on infrastructure as code and CI/CD pipelines, ensuring seamless integration and deployment of systems. Ensure compliance with security policies and ISO 27001 by protecting sensitive data and following secure coding practices to prevent breaches, injection, and unauthorised access. Matched pension contributions and equity options in a fast growing start-up Flexible working hours and location Professional equipment and personal development budget along with training opportunities to learn and develop your skills Free lunch on Wednesdays and a Deliveroo budget if you're working late from the office An inclusive community enjoying all-company off-sites, lunches and socials We value diversity at Orbital Witness, and would particularly encourage applications from those who are traditionally underrepresented in tech. We'd love to hear from you even if you don't match all of the above criteria or are seeking other opportunities that we're not currently advertising. You should apply if: ️ Proficiency in Python with proven experience building and scaling backend systems from scratch. Expertise in frameworks like FastAPI and SQLAlchemy for building robust and efficient backend solutions. Strong hands-on experience with Terraform for infrastructure as code, enabling scalable and reliable systems. Experience with monitoring and observability tools, such as Datadog or Prometheus. Familiarity with event-driven systems, particularly Kafka and/or RabbitMQ. Deep understanding of messaging and queuing systems, including design patterns for reliability, retries, and scaling. Strong understanding of PostgreSQL for relational database systems. Experience working with Redis for caching and high-performance data handling. Experience setting up and maintaining CI/CD pipelines for smooth and automated deployments. Low-Level & Deep Stack Problem-Solving Note: We don't expect candidates to tick every single box, we encourage you to apply even if you don't meet all of the criteria. It would also be nice if you have: Exposure to container orchestration (e.g., Kubernetes) Experience building or maintaining infrastructure for AI workloads, including support for agents, LLMs, or vector databases. Familiarity with LangChain, LangSmith, or similar agent orchestration and tracing tools. Experience managing and scaling applications in cloud environments, particularly with Azure. As part of our commitment to information security, all employees are expected to adhere to company security policies and procedures, participate in mandatory security awareness training, and ensure the secure handling of sensitive data in line with ISO 27001 standards. Reporting potential risks or incidents is a key part of fostering our culture of security and compliance. Matched pension contributions and equity options in a fast growing start-up Flexible working hours and location Professional equipment and personal development budget along with training opportunities to learn and develop your skills Free lunch on Wednesdays and a Deliveroo budget if you're working late from the office An inclusive community enjoying all-company off-sites, lunches and socials We value diversity at Orbital Witness, and would particularly encourage applications from those who are traditionally underrepresented in tech. We'd love to hear from you even if you don't match all of the above criteria or are seeking other opportunities that we're not currently advertising. Discussion Topic Sorry, you aren't permitted to apply to this job opportunity. However, you may be able to apply if you sign in. Sign In Don't have an account?Sign Up You can post now and register later.If you have an account, sign in now to post with your account. 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Senior Manager, VAT Consulting page is loaded Senior Manager, VAT Consulting Apply locations London time type Full time posted on Posted 5 Days Ago job requisition id R Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Senior Manager, Value-Added Tax (VAT) leads a team of consultants to provide VAT automation services to clients. The Senior Manager manages a team and oversees their performance of project tasks such as detail requirements analysis; process design; and the configuration, installation, and implementation of enterprise-class tax automation software and related processes. The Senior Manager also maintains existing client relationships and analyzes, designs, implements, and supports the United Kingdom tax practice. Duties and responsibilities: Participates in problem definition and analysis, and preparation of client presentations. Provides presentations to prospects or clients on system architecture, applications development capabilities, or business proposals. Develops business solutions by interfacing with the client and internal resources. Works closely with the International Tax Technology group to assist and participate in the functional implementation of tax engine implementation projects. Develops and executes project plans for constructing the SALT Bridge from the United Kingdom to the United States. Participates in the preparation of Statement of Work (SOW) and proposals by determining the time and cost estimates for system development and implementation. Gathers, analyzes, and makes recommendations based on customer data that improves the organization's operating efficiencies and costs. Designs and develops high-level functional requirements for new development and enhancements of products and services. Acts as the team subject matter expert on VAT by providing updates and training as well as coordinates with business partners when more outside information is needed. Assists in the general running and administration of the United Kingdom office from both a strategic and functional level in the short term. Performs other duties as assigned. Education and Experience: Bachelor of Arts degree or equivalent, or four to ten years related experience and/or training; or equivalent combination of education and experience. Excellent technical VAT skills; and deep familiarity with the place and time of supply of services and goods. Previous track record of excellent service delivery and work in a team environment preferred. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. Solid knowledge of the tax engine environment or good understanding of tax automation and the processes involved required. Certificates and Licenses: Chartered Tax Advisor (CTA) or equivalent qualification preferred. Supervisory Responsibilities: Directly supervises employees in the VAT Tax Technology practice, and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: Standard indoor working environment. Occasional long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary. Independent travel requirement: 0 to 10%. Similar Jobs (5) Senior Director, VAT Consulting locations London time type Full time posted on Posted 3 Days Ago Senior Consultant, VAT Consulting locations London time type Full time posted on Posted 5 Days Ago Principal, VAT Consulting locations London time type Full time posted on Posted 3 Days Ago Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at or if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable a ccommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates - In accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) and the Canadian Human Rights Act , Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities . Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information . To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form .
Jul 24, 2025
Full time
Senior Manager, VAT Consulting page is loaded Senior Manager, VAT Consulting Apply locations London time type Full time posted on Posted 5 Days Ago job requisition id R Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Senior Manager, Value-Added Tax (VAT) leads a team of consultants to provide VAT automation services to clients. The Senior Manager manages a team and oversees their performance of project tasks such as detail requirements analysis; process design; and the configuration, installation, and implementation of enterprise-class tax automation software and related processes. The Senior Manager also maintains existing client relationships and analyzes, designs, implements, and supports the United Kingdom tax practice. Duties and responsibilities: Participates in problem definition and analysis, and preparation of client presentations. Provides presentations to prospects or clients on system architecture, applications development capabilities, or business proposals. Develops business solutions by interfacing with the client and internal resources. Works closely with the International Tax Technology group to assist and participate in the functional implementation of tax engine implementation projects. Develops and executes project plans for constructing the SALT Bridge from the United Kingdom to the United States. Participates in the preparation of Statement of Work (SOW) and proposals by determining the time and cost estimates for system development and implementation. Gathers, analyzes, and makes recommendations based on customer data that improves the organization's operating efficiencies and costs. Designs and develops high-level functional requirements for new development and enhancements of products and services. Acts as the team subject matter expert on VAT by providing updates and training as well as coordinates with business partners when more outside information is needed. Assists in the general running and administration of the United Kingdom office from both a strategic and functional level in the short term. Performs other duties as assigned. Education and Experience: Bachelor of Arts degree or equivalent, or four to ten years related experience and/or training; or equivalent combination of education and experience. Excellent technical VAT skills; and deep familiarity with the place and time of supply of services and goods. Previous track record of excellent service delivery and work in a team environment preferred. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. Solid knowledge of the tax engine environment or good understanding of tax automation and the processes involved required. Certificates and Licenses: Chartered Tax Advisor (CTA) or equivalent qualification preferred. Supervisory Responsibilities: Directly supervises employees in the VAT Tax Technology practice, and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: Standard indoor working environment. Occasional long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary. Independent travel requirement: 0 to 10%. Similar Jobs (5) Senior Director, VAT Consulting locations London time type Full time posted on Posted 3 Days Ago Senior Consultant, VAT Consulting locations London time type Full time posted on Posted 5 Days Ago Principal, VAT Consulting locations London time type Full time posted on Posted 3 Days Ago Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at or if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable a ccommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates - In accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) and the Canadian Human Rights Act , Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities . Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information . To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form .
About Hashgraph: Hashgraph is a fast-growing software company committed to supporting, developing and servicing Hedera, an open source, proof-of-stake platform. Hedera is EVM-compatible and has been specifically built to meet the needs of enterprise and Web3 applications, which require speed, security, stability and sustainability. Hedera's public network is governed by industry-leading organizations, spanning 11 sectors and 14 regions who oversee the development and direction of the decentralized platform. About the role: We're seeking a strategic, results-driven global Head of Growth Marketing at Hashgraph. This pivotal hybrid role blends hands-on program development with data-driven leadership to generate growth on the Hedera network. The ideal candidate will be a seasoned web3 professional with experience managing a high-impact global events program and team, while overseeing and optimizing marketing operations (i.e., tech tools and lead management processes) to deliver measurable outcomes. You'll play a critical role in growing this new growth marketing function and Hedera's presence in the web3 ecosystem. This global hybrid role is ideal for a marketer who thrives at the intersection of demand generation and marketing process and infrastructure. As one of the world's leading institutional-grade public DLT networks, Hedera uniquely sits at the intersection of enterprise and DeFi. Hashgraph is a marketing Agency of Record to Hedera Council and manages the Hedera brand and all marketing channels. Thus, this role requires strong customer-facing skills and an understanding of the decentralized crypto market (as it relates to managing multiple, separate entities). You may find yourself doing all of the following: Growth Marketing Strategy & Execution Develop and execute the global field marketing strategy with a heavy focus on events and initiatives that align with the GTM strategy Plan, execute, and manage regional marketing campaigns and events (IRL and virtual), including hosted events (i.e. half day and annual user conference), tradeshows and side events, meetups, hackathons, and community-led initiatives Build and nurture relationships with local web3 communities, influencers, developers, and partners to amplify brand presence Identify target audiences, segment CRM, develop campaign/event messaging for digital and social media, as well as project management of the events. Collect feedback and performance data from field initiatives to inform broader marketing strategy Partner with business development, developer relations, product, and ecosystem teams to identify key markets and tailor regional campaigns that resonate with local audiences Manage and grow a team of field marketers, event coordinators, and marketing operations professionals Management of a third-party event management agency Marketing Operations Own and optimize the marketing tech stack to ensure smooth campaign execution and reporting Develop and implement lead generation workflows, campaign tracking, and data hygiene practices Monitor marketing KPIs across channels; build dashboards and deliver insights that support decision-making Partner with cross-functional teams to streamline campaign planning, execution, and ROI measurement Build a marketing operations framework to track performance metrics, campaign ROI, and team productivity, including procurement of AI tools Develop internal processes and playbooks to streamline campaign planning, execution, and reporting Manage a third-party implementation partner for CRM and Marketing Automation Tool (HubSpot) to scrub the database and improve lead funnel hand-offs Tracking and analyzing the performance of campaigns in CRM Team Leadership Recruit, manage, and mentor a high-performing global growth marketing and operations team Hire a dedicated Marketing Operations Manager to join the Growth marketing team Foster a culture of experimentation, continuous improvement, and performance accountability Qualification Requirements: Minimum 8+ years of experience in marketing, with at least 3 years in a leadership role in web3, crypto, or decentralized tech Proven success in managing measurable global field marketing programs, especially as it relates to event programs Strong understanding of the web3 landscape, including enterprise, L1 ecosystems, and dApps Understanding of marketing operations, analytics, and process optimization Excellent project management skills, attention to detail, and cross-functional collaboration skills Strong written and verbal communication; ability to translate complex concepts into accessible messages Demonstrated success in running integrated regional marketing programs that drive user growth and community engagement Comfortable operating autonomously in a fast-paced, startup environment
Jul 24, 2025
Full time
About Hashgraph: Hashgraph is a fast-growing software company committed to supporting, developing and servicing Hedera, an open source, proof-of-stake platform. Hedera is EVM-compatible and has been specifically built to meet the needs of enterprise and Web3 applications, which require speed, security, stability and sustainability. Hedera's public network is governed by industry-leading organizations, spanning 11 sectors and 14 regions who oversee the development and direction of the decentralized platform. About the role: We're seeking a strategic, results-driven global Head of Growth Marketing at Hashgraph. This pivotal hybrid role blends hands-on program development with data-driven leadership to generate growth on the Hedera network. The ideal candidate will be a seasoned web3 professional with experience managing a high-impact global events program and team, while overseeing and optimizing marketing operations (i.e., tech tools and lead management processes) to deliver measurable outcomes. You'll play a critical role in growing this new growth marketing function and Hedera's presence in the web3 ecosystem. This global hybrid role is ideal for a marketer who thrives at the intersection of demand generation and marketing process and infrastructure. As one of the world's leading institutional-grade public DLT networks, Hedera uniquely sits at the intersection of enterprise and DeFi. Hashgraph is a marketing Agency of Record to Hedera Council and manages the Hedera brand and all marketing channels. Thus, this role requires strong customer-facing skills and an understanding of the decentralized crypto market (as it relates to managing multiple, separate entities). You may find yourself doing all of the following: Growth Marketing Strategy & Execution Develop and execute the global field marketing strategy with a heavy focus on events and initiatives that align with the GTM strategy Plan, execute, and manage regional marketing campaigns and events (IRL and virtual), including hosted events (i.e. half day and annual user conference), tradeshows and side events, meetups, hackathons, and community-led initiatives Build and nurture relationships with local web3 communities, influencers, developers, and partners to amplify brand presence Identify target audiences, segment CRM, develop campaign/event messaging for digital and social media, as well as project management of the events. Collect feedback and performance data from field initiatives to inform broader marketing strategy Partner with business development, developer relations, product, and ecosystem teams to identify key markets and tailor regional campaigns that resonate with local audiences Manage and grow a team of field marketers, event coordinators, and marketing operations professionals Management of a third-party event management agency Marketing Operations Own and optimize the marketing tech stack to ensure smooth campaign execution and reporting Develop and implement lead generation workflows, campaign tracking, and data hygiene practices Monitor marketing KPIs across channels; build dashboards and deliver insights that support decision-making Partner with cross-functional teams to streamline campaign planning, execution, and ROI measurement Build a marketing operations framework to track performance metrics, campaign ROI, and team productivity, including procurement of AI tools Develop internal processes and playbooks to streamline campaign planning, execution, and reporting Manage a third-party implementation partner for CRM and Marketing Automation Tool (HubSpot) to scrub the database and improve lead funnel hand-offs Tracking and analyzing the performance of campaigns in CRM Team Leadership Recruit, manage, and mentor a high-performing global growth marketing and operations team Hire a dedicated Marketing Operations Manager to join the Growth marketing team Foster a culture of experimentation, continuous improvement, and performance accountability Qualification Requirements: Minimum 8+ years of experience in marketing, with at least 3 years in a leadership role in web3, crypto, or decentralized tech Proven success in managing measurable global field marketing programs, especially as it relates to event programs Strong understanding of the web3 landscape, including enterprise, L1 ecosystems, and dApps Understanding of marketing operations, analytics, and process optimization Excellent project management skills, attention to detail, and cross-functional collaboration skills Strong written and verbal communication; ability to translate complex concepts into accessible messages Demonstrated success in running integrated regional marketing programs that drive user growth and community engagement Comfortable operating autonomously in a fast-paced, startup environment
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. We are investing in cutting-edge products that leverage marketing data to deliver unparalleled client performance. This strategic role is part of the Croud Engineering team, working alongside the Data Engineering and Platform teams, and reporting to the Director of Engineering. Our team has a track record of delivering innovative solutions, such as SEO.max-a serverless, scalable GCP microservices-based tool that integrates multiple data sources, custom algorithms, and Large Language Models (LLMs) to benchmark client website performance through advanced data analysis and industry best practices. As a Senior Tools Software Engineer, you will spearhead the development of internal tools and automation that drive revenue opportunities, support the productionisation of cutting-edge solutions, and promote engineering excellence across the organisation. RESPONSIBILITIES Croud is committed to innovation and excellence in engineering, delivering tools that drive business value and client success. As a Senior Tools Software Engineer, you'll play a pivotal role in shaping the future of our technology and its impact on our clients. Deliver revenue-generating software solutions aligned with the engineering roadmap, working closely with the Director of Engineering, Lead Engineers, and other stakeholders. Support the Lead Engineers in delivering robust software, including factors such as solution design, dependency planning, infrastructure setup, testing, QA, monitoring, and maintenance. Ensure deployed tools remain up-to-date with changing requirements, third-party API updates, and user feedback through continuous maintenance and bug fixes, as prioritised by the collective team. Develop new features and upgrades to enhance the performance and utility of existing tools. Uphold robust engineering practices, ensuring tools and services meet consistent quality standards while maintaining cost efficiency and compliance. Communicate effectively with team stakeholders, ensuring expectations are met. PERSON SPECIFICATION Essential: Proficiency in Python programming (3.12+), including scalable, maintainable, and test-driven development (TDD). Strong experience in applications/system design, deployment, and maintenance on cloud platforms (Croud develops on both Google Cloud Platform and AWS ). Solid understanding of CI/CD pipelines (e.g., GitHub Actions ) and containerization tools like Docker . Expertise in secure software development and adherence to best practices (e.g., SOLID principles). Hands-on experience with Python frameworks for building RESTful APIs, such as Django/DRF or FastAPI . Clear and effective communication skills tailored to technical and non-technical audiences. Highly Desirable: Experience with Generative AI and LLMs for delivering advanced solutions Familiarity with diverse database types (SQL, NoSQL, graph, document, etc.) and selecting the right fit for specific use cases Knowledge of infrastructure automation using tools like Terraform, CloudFormation, or AWS CDK Exposure to front-end technologies (preferably Vue.js with TypeScript) to collaborate effectively with front-end teams Cloud platform certifications or equivalent experience with cloud-native development COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive (up to 7% of annual base salary) Sales Commission Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Health & Wellbeing Contribution Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off-Sites & Social Events Year-round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Jul 24, 2025
Full time
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. We are investing in cutting-edge products that leverage marketing data to deliver unparalleled client performance. This strategic role is part of the Croud Engineering team, working alongside the Data Engineering and Platform teams, and reporting to the Director of Engineering. Our team has a track record of delivering innovative solutions, such as SEO.max-a serverless, scalable GCP microservices-based tool that integrates multiple data sources, custom algorithms, and Large Language Models (LLMs) to benchmark client website performance through advanced data analysis and industry best practices. As a Senior Tools Software Engineer, you will spearhead the development of internal tools and automation that drive revenue opportunities, support the productionisation of cutting-edge solutions, and promote engineering excellence across the organisation. RESPONSIBILITIES Croud is committed to innovation and excellence in engineering, delivering tools that drive business value and client success. As a Senior Tools Software Engineer, you'll play a pivotal role in shaping the future of our technology and its impact on our clients. Deliver revenue-generating software solutions aligned with the engineering roadmap, working closely with the Director of Engineering, Lead Engineers, and other stakeholders. Support the Lead Engineers in delivering robust software, including factors such as solution design, dependency planning, infrastructure setup, testing, QA, monitoring, and maintenance. Ensure deployed tools remain up-to-date with changing requirements, third-party API updates, and user feedback through continuous maintenance and bug fixes, as prioritised by the collective team. Develop new features and upgrades to enhance the performance and utility of existing tools. Uphold robust engineering practices, ensuring tools and services meet consistent quality standards while maintaining cost efficiency and compliance. Communicate effectively with team stakeholders, ensuring expectations are met. PERSON SPECIFICATION Essential: Proficiency in Python programming (3.12+), including scalable, maintainable, and test-driven development (TDD). Strong experience in applications/system design, deployment, and maintenance on cloud platforms (Croud develops on both Google Cloud Platform and AWS ). Solid understanding of CI/CD pipelines (e.g., GitHub Actions ) and containerization tools like Docker . Expertise in secure software development and adherence to best practices (e.g., SOLID principles). Hands-on experience with Python frameworks for building RESTful APIs, such as Django/DRF or FastAPI . Clear and effective communication skills tailored to technical and non-technical audiences. Highly Desirable: Experience with Generative AI and LLMs for delivering advanced solutions Familiarity with diverse database types (SQL, NoSQL, graph, document, etc.) and selecting the right fit for specific use cases Knowledge of infrastructure automation using tools like Terraform, CloudFormation, or AWS CDK Exposure to front-end technologies (preferably Vue.js with TypeScript) to collaborate effectively with front-end teams Cloud platform certifications or equivalent experience with cloud-native development COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive (up to 7% of annual base salary) Sales Commission Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Health & Wellbeing Contribution Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off-Sites & Social Events Year-round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Senior Product Marketing Manager (B2B) page is loaded Senior Product Marketing Manager (B2B) Apply locations London Bradford time type Full time posted on Posted 10 Days Ago job requisition id REQ_ We are seeking a strategic and customer-centric B2B Senior Product Marketing Manager to help drive adoption of our service offerings and support our growth ambitions. This role will sit at the intersection of Product, Sales, and Marketing-leading efforts to define value propositions, shape go-to-market strategy, and drive commercial impact. You'll own positioning, messaging, and enablement materials that clearly articulate our offerings to business decision-makers in our B2B target market. This role is ideal for a marketer who demonstrates a curious mindset, takes a collaborative and proactive approach, is a great problem solver and embraces the opportunity to build something from the ground up that will deliver with impact. What will you be doing? Define and execute go-to-market strategies for several new and existing service offerings Develop clear, differentiated positioning and messaging for relevant customer segments and buyer personas Work closely with the Product & Solutions team to conduct market research, customer interviews, and competitive analysis and to translate the insights into compelling value propositions Collaborate with Demand Generation to ensure product strategy and execution compliments Liberty Blume brand marketing and to build omnichannel campaigns that drive qualified leads and new business sales Own development and maintenance of buyer personas and customer decision journeys, ensuring messaging and content speak to real-world drivers and barriers Partner with Sales to create and deliver high-impact sales enablement tools (e.g. pitch decks, talk tracks) that tell the story of our service offering Support post-sale adoption and expansion by partnering with Customer Success and Product teams to deliver onboarding materials, playbooks, or in-life content Work closely with Customer Leads and Product teams to ensure messaging reflects real-world needs, use cases, and feedback Collaborate with Product and Commercial teams on packaging, pricing narratives, and solution structuring to support sales effectiveness Support to the creation and management of marketing collateral such as case studies, white papers, blog content, and website copy Lead or contribute to product/solution launches, ensuring alignment across teams and readiness across all channels Define and track success metrics, using data to refine positioning, content, and GTM execution Ensure messaging consistency and narrative cohesion across solution lines (e.g. Managed Services, Financial Services, Sustainability) Build key stakeholder relationships across Liberty Blume and the Liberty Global Group We tend to look for people with: Proven ability to position and market services in a way that resonates with business decision-makers (e.g., CFOs, COOs, CHROs) Excellent communication and storytelling skills, with the ability to simplify complex service offerings Experience with sales enablement and working cross-functionally with sales, service, and marketing teams Strong understanding of the B2B buyer journey, particularly for service-based solutions Familiarity with CRM and marketing automation platforms (e.g. Salesforce, HubSpot, Marketo). Proven ability to influence and drive outcomes across cross-functional teams Experience managing external agencies or consultants to deliver impactful results Strong interpersonal and communication skills, with the ability to collaborate at all levels Comfortable thriving in a fast-paced, dynamic environment What's in it for you? Competitive salary and bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. About Us Our Story We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact:
Jul 24, 2025
Full time
Senior Product Marketing Manager (B2B) page is loaded Senior Product Marketing Manager (B2B) Apply locations London Bradford time type Full time posted on Posted 10 Days Ago job requisition id REQ_ We are seeking a strategic and customer-centric B2B Senior Product Marketing Manager to help drive adoption of our service offerings and support our growth ambitions. This role will sit at the intersection of Product, Sales, and Marketing-leading efforts to define value propositions, shape go-to-market strategy, and drive commercial impact. You'll own positioning, messaging, and enablement materials that clearly articulate our offerings to business decision-makers in our B2B target market. This role is ideal for a marketer who demonstrates a curious mindset, takes a collaborative and proactive approach, is a great problem solver and embraces the opportunity to build something from the ground up that will deliver with impact. What will you be doing? Define and execute go-to-market strategies for several new and existing service offerings Develop clear, differentiated positioning and messaging for relevant customer segments and buyer personas Work closely with the Product & Solutions team to conduct market research, customer interviews, and competitive analysis and to translate the insights into compelling value propositions Collaborate with Demand Generation to ensure product strategy and execution compliments Liberty Blume brand marketing and to build omnichannel campaigns that drive qualified leads and new business sales Own development and maintenance of buyer personas and customer decision journeys, ensuring messaging and content speak to real-world drivers and barriers Partner with Sales to create and deliver high-impact sales enablement tools (e.g. pitch decks, talk tracks) that tell the story of our service offering Support post-sale adoption and expansion by partnering with Customer Success and Product teams to deliver onboarding materials, playbooks, or in-life content Work closely with Customer Leads and Product teams to ensure messaging reflects real-world needs, use cases, and feedback Collaborate with Product and Commercial teams on packaging, pricing narratives, and solution structuring to support sales effectiveness Support to the creation and management of marketing collateral such as case studies, white papers, blog content, and website copy Lead or contribute to product/solution launches, ensuring alignment across teams and readiness across all channels Define and track success metrics, using data to refine positioning, content, and GTM execution Ensure messaging consistency and narrative cohesion across solution lines (e.g. Managed Services, Financial Services, Sustainability) Build key stakeholder relationships across Liberty Blume and the Liberty Global Group We tend to look for people with: Proven ability to position and market services in a way that resonates with business decision-makers (e.g., CFOs, COOs, CHROs) Excellent communication and storytelling skills, with the ability to simplify complex service offerings Experience with sales enablement and working cross-functionally with sales, service, and marketing teams Strong understanding of the B2B buyer journey, particularly for service-based solutions Familiarity with CRM and marketing automation platforms (e.g. Salesforce, HubSpot, Marketo). Proven ability to influence and drive outcomes across cross-functional teams Experience managing external agencies or consultants to deliver impactful results Strong interpersonal and communication skills, with the ability to collaborate at all levels Comfortable thriving in a fast-paced, dynamic environment What's in it for you? Competitive salary and bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. About Us Our Story We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact:
Reporting to: Head of service - UK Location: London - Heathrow Contract Type: Permanent Introduction to role The Senior Service Manager - Operations & Maintenance is a pivotal leadership role within the Vanderlande UK Airports Leadership Team. Working closely with the Head of service for Heathrow, you will be responsible for both tactical and strategic leadership that drives the service vision forward while directly contributing to commercial growth, customer value expansion, and operational innovation. You will act as a senior lead to both internal and external stakeholders, with accountability for delivering service excellence, influencing future strategy, and enabling long-term customer success. Role Responsibilities You will provide strong, visible leadership to the Service Teams, including building and transforming teams and embedding a high-performance, accountable culture across all levels. You will ensure efficient and effective controls are in place to consistently deliver operational confidence, service excellence, and financial performance. You will also ensure strategic risk management and take ownership of driving growth through proactive opportunity realisation. Your responsibilities and activities will include: Deliver outstanding services to our customers throughout the lifecycle, building senior-level, trust-based relationships across the internal and external stakeholder chain. Lead, mentor, coach, and foster a culture of accountability with a direct team of 4 Service Managers responsible for a team of approximately 300. Drive strategic workforce planning, including recruitment, succession planning, leadership development, and long-term capability growth. Implement the service strategy and roadmap, influencing multi-year service direction in alignment with Vanderlande's global strategy and the objectives of our delivery partners. Maintain clear governance of contract performance across cost, asset management, performance, compliance, risk, value realisation, and HSEQS targets. Take commercial ownership of contract profitability by identifying and securing upsell opportunities, efficiency gains, and service improvements that contribute to order intake and margin growth. Responsible for executing our service proposition to deliver exceptional performance by setting clear objectives and targets, seasonal planning, and incident management, including robust testing of operational readiness across all delivery teams. Through leadership and engagement, define, support, and sponsor outcome-based transformation, focusing on enhancing efficiency and effectiveness to achieve Operational Excellence, with a focus on safety. Monitor and take actions to improve key performance indicators (KPIs) to track progress and identify opportunities for optimisation across the Operations and Maintenance remit. Ensure active participation in the (early) sales and project phases to support contract growth, shape new service models, and enable a smooth service takeover. Use service transformation tools and technology innovations to enhance our operational delivery model, including automation, data-driven insights, and supply chain improvements. Act as a senior cover to the Service Director and other leaders, contributing to business planning, strategic investment discussions, and operational delivery. Represent Heathrow as a centre of excellence, mentoring service leaders across the partnership and shape global standards. Role Qualification and Skills You'll have experience in operations and leadership, ideally within a customer-centric business. You are a strong communicator who carefully considers your internal and external audience and positions information accordingly, leading to more meaningful relationships, understanding, success, and productivity. You enjoy building relationships in a high-performance environment and have an adaptable and proactive leadership style. You have the skills to adapt to rapid changes and are used to consistently meeting or exceeding set targets. You have previous experience managing and motivating large teams within a large-scale, complex, and dynamic operational environment, including Industrial Relations experience. A motivated, driven, resilient individual who can influence people at all levels and, in turn, develop effective working relationships which promote teamwork. Able to manage all aspects of your direct reports: welfare, safety, objectives, career planning, discipline, and training. You have an innovative approach to problem-solving. You are well-versed in using continuous improvement tools and methodologies supported by quality data in our ongoing pursuit to improve our processes and overall service offerings. Adaptable and with a passion for driving positive change. You see the value in seeking innovative technical solutions. Experienced in Service and Contract Management. Demonstrates strong operations and change management skills. You establish and work with a network quickly to deliver promptly, focusing on Safety, Service, and Quality. What we offer 28 days of annual leave (excluding public holidays) Bupa Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers Perkbox includes things such as free eye tests at Specsavers including discounts on Glasses, free cinema vouchers and a weekly free coffee from Nero. Along with hundreds of savings on day-to-day shopping, trips etc. A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.
Jul 24, 2025
Full time
Reporting to: Head of service - UK Location: London - Heathrow Contract Type: Permanent Introduction to role The Senior Service Manager - Operations & Maintenance is a pivotal leadership role within the Vanderlande UK Airports Leadership Team. Working closely with the Head of service for Heathrow, you will be responsible for both tactical and strategic leadership that drives the service vision forward while directly contributing to commercial growth, customer value expansion, and operational innovation. You will act as a senior lead to both internal and external stakeholders, with accountability for delivering service excellence, influencing future strategy, and enabling long-term customer success. Role Responsibilities You will provide strong, visible leadership to the Service Teams, including building and transforming teams and embedding a high-performance, accountable culture across all levels. You will ensure efficient and effective controls are in place to consistently deliver operational confidence, service excellence, and financial performance. You will also ensure strategic risk management and take ownership of driving growth through proactive opportunity realisation. Your responsibilities and activities will include: Deliver outstanding services to our customers throughout the lifecycle, building senior-level, trust-based relationships across the internal and external stakeholder chain. Lead, mentor, coach, and foster a culture of accountability with a direct team of 4 Service Managers responsible for a team of approximately 300. Drive strategic workforce planning, including recruitment, succession planning, leadership development, and long-term capability growth. Implement the service strategy and roadmap, influencing multi-year service direction in alignment with Vanderlande's global strategy and the objectives of our delivery partners. Maintain clear governance of contract performance across cost, asset management, performance, compliance, risk, value realisation, and HSEQS targets. Take commercial ownership of contract profitability by identifying and securing upsell opportunities, efficiency gains, and service improvements that contribute to order intake and margin growth. Responsible for executing our service proposition to deliver exceptional performance by setting clear objectives and targets, seasonal planning, and incident management, including robust testing of operational readiness across all delivery teams. Through leadership and engagement, define, support, and sponsor outcome-based transformation, focusing on enhancing efficiency and effectiveness to achieve Operational Excellence, with a focus on safety. Monitor and take actions to improve key performance indicators (KPIs) to track progress and identify opportunities for optimisation across the Operations and Maintenance remit. Ensure active participation in the (early) sales and project phases to support contract growth, shape new service models, and enable a smooth service takeover. Use service transformation tools and technology innovations to enhance our operational delivery model, including automation, data-driven insights, and supply chain improvements. Act as a senior cover to the Service Director and other leaders, contributing to business planning, strategic investment discussions, and operational delivery. Represent Heathrow as a centre of excellence, mentoring service leaders across the partnership and shape global standards. Role Qualification and Skills You'll have experience in operations and leadership, ideally within a customer-centric business. You are a strong communicator who carefully considers your internal and external audience and positions information accordingly, leading to more meaningful relationships, understanding, success, and productivity. You enjoy building relationships in a high-performance environment and have an adaptable and proactive leadership style. You have the skills to adapt to rapid changes and are used to consistently meeting or exceeding set targets. You have previous experience managing and motivating large teams within a large-scale, complex, and dynamic operational environment, including Industrial Relations experience. A motivated, driven, resilient individual who can influence people at all levels and, in turn, develop effective working relationships which promote teamwork. Able to manage all aspects of your direct reports: welfare, safety, objectives, career planning, discipline, and training. You have an innovative approach to problem-solving. You are well-versed in using continuous improvement tools and methodologies supported by quality data in our ongoing pursuit to improve our processes and overall service offerings. Adaptable and with a passion for driving positive change. You see the value in seeking innovative technical solutions. Experienced in Service and Contract Management. Demonstrates strong operations and change management skills. You establish and work with a network quickly to deliver promptly, focusing on Safety, Service, and Quality. What we offer 28 days of annual leave (excluding public holidays) Bupa Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers Perkbox includes things such as free eye tests at Specsavers including discounts on Glasses, free cinema vouchers and a weekly free coffee from Nero. Along with hundreds of savings on day-to-day shopping, trips etc. A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Position: Solutions Architect Reports to: Head of Delivery The Technical Architect role is created to support the growth of the company and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole lifecycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and development in this role are substantial as Methods itself continues to grow and develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially complex technical solutions to a business audience. The role will require someone with good all-round ability to juggle multiple projects and meet deadlines whilst at the same time comprehending complex and interdependent business requirements and to ensure these are delivered in a cost effective and secure manner. This is an ideal opportunity for a technical professional looking for a new and challenging architect position, one which will make best use of their existing skills and experience and also further their development. Responsibilities Involvement in initial customer engagements to articulate Methods' capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customer's specification, liaising proactively with colleagues and external partners, as necessary, to deliver technically elegant, feasible and commercially viable solutions. Construction of a cost model to support the implementation and ongoing delivery of the solution. Own and manage any risks associated with solution development and implementation. Undertake, where required, authorship and/or review of technical elements of proposal documentation Take the technical lead in the presentation of technical and commercial solutions to a customer, in collaboration with the sales team. Provide technical support in contract negotiations and development. Ensure effective handover of technical solution to delivery teams, in conjunction with the Programme Managers. Contribute to the development of Methods' technical solutions and capabilities, keeping abreast of industry developments and proposing innovation. Quality Assurance of Technical Solutions proposed and /or implemented by Technical Architects or Engineers, where required. Conceptualising and designing complex solutions, covering multiple sites, and including hosted Data Centre infrastructures. Perform presales activity in support of the Business Development, Solution Architecture and Sales teams. The role requires detailed design skills specific to the individual's technology specialisation, complemented by an architecture-level appreciation of all relevant complementary technologies. Initiate an ongoing, proactive approach, working alongside colleagues in developing and delivering service offerings based on industry best practice and new-to-market technologies. Understand and develop the opportunities within their customer accounts. Maintain a broad understanding across Microsoft technologies and be willing to complete training (including the passing of relevant exams and accreditations) in Microsoft technologies that are identified as pertinent to your role and to maintain and gain Methods certifications and accreditations. Subject Matter Expert (SME) in agreed technologies in line with Methods solutions and designs. Mentor and guide team to build and develop their skills to meet the requirements of Methods and customers. Work with Management team to build repeatable, robust, policies, processes and approaches to enable consistent and best practices solution delivery. Provide support to Managed Services and Delivery Engineers as SME All other duties as required. Essential skills Excellent presentation and communication (verbal and written) skills Self-starter with the ability to appropriately prioritise and plan complex work in a rapidly changing environment. Results oriented with ability to produce products that deliver organisational benefit. Effective design and proposal documentation skills Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills. SC clearance or willingness to gain Microsoft Expert Level Exams and Certifications Subject Matter Expert Exams and Certifications Experience required At least 5 years in a customer facing role, delivering and supporting technology solutions based on Microsoft technologies In Depth knowledge & experience of various Microsoft technologies with SME knowledge in agreed areas o Azure DevOps & automation o Azure Platform o Azure Integration Services o Azure Fabric o Azure App Service o Azure Kubernetes Service o Azure Entra ID o Azure AI Foundry o .NET development o Database development & administration In Depth knowledge & experience of creating a technical design to deploy and implement without guidance In Depth understanding of Microsoft Cloud Platform including services, security, capabilities, technology, applications, IT Issues, best practice standards, methodologies and processes Proven ability to work collaboratively in projects and demonstrate the ability to undertake technical leadership Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions. Lead on technical workshops & solutions across multiple technologies Commercial awareness to create proposals and draft responses to tenders Significant Pre-sales experience in discussing solution and technologies with customers Experience of presenting technical solutions to customers and stakeholders The role is Hybrid - Remote with some travel required as and when to client site/Methods offices. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment As well as this we offer: Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance . click apply for full job details
Jul 24, 2025
Full time
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Position: Solutions Architect Reports to: Head of Delivery The Technical Architect role is created to support the growth of the company and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole lifecycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and development in this role are substantial as Methods itself continues to grow and develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially complex technical solutions to a business audience. The role will require someone with good all-round ability to juggle multiple projects and meet deadlines whilst at the same time comprehending complex and interdependent business requirements and to ensure these are delivered in a cost effective and secure manner. This is an ideal opportunity for a technical professional looking for a new and challenging architect position, one which will make best use of their existing skills and experience and also further their development. Responsibilities Involvement in initial customer engagements to articulate Methods' capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customer's specification, liaising proactively with colleagues and external partners, as necessary, to deliver technically elegant, feasible and commercially viable solutions. Construction of a cost model to support the implementation and ongoing delivery of the solution. Own and manage any risks associated with solution development and implementation. Undertake, where required, authorship and/or review of technical elements of proposal documentation Take the technical lead in the presentation of technical and commercial solutions to a customer, in collaboration with the sales team. Provide technical support in contract negotiations and development. Ensure effective handover of technical solution to delivery teams, in conjunction with the Programme Managers. Contribute to the development of Methods' technical solutions and capabilities, keeping abreast of industry developments and proposing innovation. Quality Assurance of Technical Solutions proposed and /or implemented by Technical Architects or Engineers, where required. Conceptualising and designing complex solutions, covering multiple sites, and including hosted Data Centre infrastructures. Perform presales activity in support of the Business Development, Solution Architecture and Sales teams. The role requires detailed design skills specific to the individual's technology specialisation, complemented by an architecture-level appreciation of all relevant complementary technologies. Initiate an ongoing, proactive approach, working alongside colleagues in developing and delivering service offerings based on industry best practice and new-to-market technologies. Understand and develop the opportunities within their customer accounts. Maintain a broad understanding across Microsoft technologies and be willing to complete training (including the passing of relevant exams and accreditations) in Microsoft technologies that are identified as pertinent to your role and to maintain and gain Methods certifications and accreditations. Subject Matter Expert (SME) in agreed technologies in line with Methods solutions and designs. Mentor and guide team to build and develop their skills to meet the requirements of Methods and customers. Work with Management team to build repeatable, robust, policies, processes and approaches to enable consistent and best practices solution delivery. Provide support to Managed Services and Delivery Engineers as SME All other duties as required. Essential skills Excellent presentation and communication (verbal and written) skills Self-starter with the ability to appropriately prioritise and plan complex work in a rapidly changing environment. Results oriented with ability to produce products that deliver organisational benefit. Effective design and proposal documentation skills Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills. SC clearance or willingness to gain Microsoft Expert Level Exams and Certifications Subject Matter Expert Exams and Certifications Experience required At least 5 years in a customer facing role, delivering and supporting technology solutions based on Microsoft technologies In Depth knowledge & experience of various Microsoft technologies with SME knowledge in agreed areas o Azure DevOps & automation o Azure Platform o Azure Integration Services o Azure Fabric o Azure App Service o Azure Kubernetes Service o Azure Entra ID o Azure AI Foundry o .NET development o Database development & administration In Depth knowledge & experience of creating a technical design to deploy and implement without guidance In Depth understanding of Microsoft Cloud Platform including services, security, capabilities, technology, applications, IT Issues, best practice standards, methodologies and processes Proven ability to work collaboratively in projects and demonstrate the ability to undertake technical leadership Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions. Lead on technical workshops & solutions across multiple technologies Commercial awareness to create proposals and draft responses to tenders Significant Pre-sales experience in discussing solution and technologies with customers Experience of presenting technical solutions to customers and stakeholders The role is Hybrid - Remote with some travel required as and when to client site/Methods offices. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment As well as this we offer: Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance . click apply for full job details
Job Category: Technology Pay Grade Range: £86,630.00 - £202,140.00 Disclaimer: The base salary range represents the low and high end of Altus Group's "Pay Grade Range" for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group's total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits. Unlock your Altus Experience! If you're looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there's no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry. Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that's collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams. Job Summary The role of an Engineering Manager is pivotal in shaping the future of technology teams and projects. This position will oversee a global team of developers, data engineers, automation engineers and quality assurance staff members, with a focus on driving high performing teams. This role requires a unique blend of technical acumen, leadership skills, and strategic thinking. In this capacity, the Engineering Manager is focused on overseeing the performance management and development of engineers, ensuring adherence to engineering excellence and community practice. They play a strategic role in project planning and execution, aligning engineering resources with the company's goals. Additionally, the Engineering Manager III is key in recruitment and resource management, maintaining a comprehensive skillset and job inventory, and developing a robust competency framework. Success in this role is defined by the ability to lead a team effectively, fostering a culture of continuous improvement, agility, fungibility and alignment of goals and objectives. Key Responsibilities People Management and Development: Oversee team engineers, managing resource allocation across teams, ensuring efficient use of personnel in line with project demands and priorities. Mentor and coach engineers, conducting regular performance evaluations, providing feedback and guidance for continuous improvement. Guide career development and progression within the team, thereby fostering an inclusive, motivated and career-oriented culture. Monitor supporting staff (UX, BA, QA, DevOps) ratios to ensure optimal delivery balance. Competency Framework: In collaboration with other R&D functions, define the competency framework and rubric that defines all skills, behaviours, responsibilities, and qualifications for all Engineer roles. Use the framework to guide professional development and performance evaluations within the engineering team, ensuring excellence in engineering skills and knowledge. Maintain a detailed inventory of job roles and current team skills, identifying strengths and areas for development, ensuring clarity in responsibilities and expectations. Regularly review and update the skillset and job inventory to reflect evolving project needs in team structure and project requirements, ensuring we have the right talent in the right roles. Engineering Excellence and Standards: Ensure adherence to best practices, contributing to the development and refinement of engineering standards and methodologies. Ensure adherence to lean requirements to support a high-performance delivery culture focused on velocity, integrity, and quality. Lead the Engineering Community of Practice with accountability for core CoP objectives including engineering standards and productivity metrics. Productivity Metrics: Define core engineering objectives and metrics in alignment with other R&D and corporate functions and provide transparency through real-time reporting and dashboarding. Track productivity metrics to promote efficiency, innovation, and a high-performing team culture. Analyse team and individual performance to measure velocity and identify development opportunities. Track quality metrics in terms of refactoring frequency, escaped bug rates, and resolution time. Strategic Leadership: Support Technical Leads and engineers in achieving project delivery goals and maintaining quality standards. Engage in strategic planning and execution of projects, ensuring alignment with broader company objectives and vision. Actively participate in the engineering Community of Practice (CoP) to foster knowledge sharing and collaboration. Work with other Engineering Managers to organize and contribute to CoP activities, taking on responsibilities as needed. Risk Management: Support project teams in identifying and mitigating operational risks in engineering projects, fostering a proactive risk-aware culture within the team. Integrate risk management strategies across projects, ensuring consistent practices and knowledge sharing. Regularly review and update risk management processes, adapting to new challenges and technological advancements for continuous improvement. Key Qualifications 10+ years of applicable engineering manager experience. Extensive technical experience with defining engineering process standards and metrics for an engineering team with objectives for high velocity, high quality, lean requirements, rapid prototyping, and continuous deployment. Experience leading a technology organization and understanding current technologies and methodologies. Ability to lead and manage a diverse team of technical professionals across multiple disciplines. Strong capability in strategic planning, understanding talent needs, and ensuring the right placement and development for both short-term execution and long-term objectives. Excellent communication and collaboration skills with individual contributors, leaders, and stakeholders. Proven experience in building high performance teams, including coaching, mentoring, performance management, and recruitment with an emphasis on attracting top talent. Experience with engineering principles, including DORA metrics and other KPIs related to efficiency, quality, predictability and velocity. What Altus Group offers: Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health. Growth and development: As a destination for top industry talent, we're investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee's career journey. Flexible work model: We're modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work. Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We're seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, pleasecontactusat or +1 . We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.
Jul 24, 2025
Full time
Job Category: Technology Pay Grade Range: £86,630.00 - £202,140.00 Disclaimer: The base salary range represents the low and high end of Altus Group's "Pay Grade Range" for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group's total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits. Unlock your Altus Experience! If you're looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there's no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry. Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that's collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams. Job Summary The role of an Engineering Manager is pivotal in shaping the future of technology teams and projects. This position will oversee a global team of developers, data engineers, automation engineers and quality assurance staff members, with a focus on driving high performing teams. This role requires a unique blend of technical acumen, leadership skills, and strategic thinking. In this capacity, the Engineering Manager is focused on overseeing the performance management and development of engineers, ensuring adherence to engineering excellence and community practice. They play a strategic role in project planning and execution, aligning engineering resources with the company's goals. Additionally, the Engineering Manager III is key in recruitment and resource management, maintaining a comprehensive skillset and job inventory, and developing a robust competency framework. Success in this role is defined by the ability to lead a team effectively, fostering a culture of continuous improvement, agility, fungibility and alignment of goals and objectives. Key Responsibilities People Management and Development: Oversee team engineers, managing resource allocation across teams, ensuring efficient use of personnel in line with project demands and priorities. Mentor and coach engineers, conducting regular performance evaluations, providing feedback and guidance for continuous improvement. Guide career development and progression within the team, thereby fostering an inclusive, motivated and career-oriented culture. Monitor supporting staff (UX, BA, QA, DevOps) ratios to ensure optimal delivery balance. Competency Framework: In collaboration with other R&D functions, define the competency framework and rubric that defines all skills, behaviours, responsibilities, and qualifications for all Engineer roles. Use the framework to guide professional development and performance evaluations within the engineering team, ensuring excellence in engineering skills and knowledge. Maintain a detailed inventory of job roles and current team skills, identifying strengths and areas for development, ensuring clarity in responsibilities and expectations. Regularly review and update the skillset and job inventory to reflect evolving project needs in team structure and project requirements, ensuring we have the right talent in the right roles. Engineering Excellence and Standards: Ensure adherence to best practices, contributing to the development and refinement of engineering standards and methodologies. Ensure adherence to lean requirements to support a high-performance delivery culture focused on velocity, integrity, and quality. Lead the Engineering Community of Practice with accountability for core CoP objectives including engineering standards and productivity metrics. Productivity Metrics: Define core engineering objectives and metrics in alignment with other R&D and corporate functions and provide transparency through real-time reporting and dashboarding. Track productivity metrics to promote efficiency, innovation, and a high-performing team culture. Analyse team and individual performance to measure velocity and identify development opportunities. Track quality metrics in terms of refactoring frequency, escaped bug rates, and resolution time. Strategic Leadership: Support Technical Leads and engineers in achieving project delivery goals and maintaining quality standards. Engage in strategic planning and execution of projects, ensuring alignment with broader company objectives and vision. Actively participate in the engineering Community of Practice (CoP) to foster knowledge sharing and collaboration. Work with other Engineering Managers to organize and contribute to CoP activities, taking on responsibilities as needed. Risk Management: Support project teams in identifying and mitigating operational risks in engineering projects, fostering a proactive risk-aware culture within the team. Integrate risk management strategies across projects, ensuring consistent practices and knowledge sharing. Regularly review and update risk management processes, adapting to new challenges and technological advancements for continuous improvement. Key Qualifications 10+ years of applicable engineering manager experience. Extensive technical experience with defining engineering process standards and metrics for an engineering team with objectives for high velocity, high quality, lean requirements, rapid prototyping, and continuous deployment. Experience leading a technology organization and understanding current technologies and methodologies. Ability to lead and manage a diverse team of technical professionals across multiple disciplines. Strong capability in strategic planning, understanding talent needs, and ensuring the right placement and development for both short-term execution and long-term objectives. Excellent communication and collaboration skills with individual contributors, leaders, and stakeholders. Proven experience in building high performance teams, including coaching, mentoring, performance management, and recruitment with an emphasis on attracting top talent. Experience with engineering principles, including DORA metrics and other KPIs related to efficiency, quality, predictability and velocity. What Altus Group offers: Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health. Growth and development: As a destination for top industry talent, we're investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee's career journey. Flexible work model: We're modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work. Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We're seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, pleasecontactusat or +1 . We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Loan's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The role requires close partnership with multiple stakeholders - trading, sales, Quants, business management, market risk, RWA (Risk Weighted Assets) and capital optimisation team, product control, legal entity controllers, IT, Internal and External Audit, regulatory bodies, data vendors, other asset classes counterparts, regional counterparts - spread across the globe. The role will cover valuation control of the entire inventory held within the G10 Rates business. And provides an excellent platform to learn Rates markets. In addition, it provides exposure to learn and deliver on several fronts - cross-asset product and valuation knowledge, data science and automation, global projects, leadership and management and much more. What you will be doing The Valuation Control Group (VCG) is responsible for reviewing and reporting fair value inventory consistently across all asset classes. Main responsibilities include: IPV (Independent Price Verification) Fair Value Adjustments (Bid-Offer, Model, Trade Specific) FVH (fair value Hierarchy) Levelling Prudent Valuation Valuation Uncertainty New Trade/Product Approvals and New Model Approvals Over-hedge governance External, Internal and Regulatory Audits MI (Management Information) reporting A wide range of projects What we need from you Proven track record of success within valuation, risk or product control related disciplines. Strong understanding of current global accounting and regulatory developments pertaining to valuation of financial instruments. Knowledge of financial products including derivatives including how different market regimes present Fair Value challenges such as severe market downturn during Covid. Interest in the financial markets and the corresponding regulatory landscape. Experience of using data analytics tools such as KNIME, Python, Tableau and VBA for Excel. Keenly interested in the valuation of derivatives and strengthening risk and control framework. A team player who embraces knowledge sharing within the team and helps to establish and maintain a high-performance culture in the team. Actively seeks opportunities for improvement, automation, sources of new ideas and approaches leading to performance improvement. Enjoys working with people and can influence, motivate and establish partnerships with stakeholders to drive progress. Ability to work independently and resolve unstructured problems. Bachelor's or master's degree in any finance, economics or quantitative related subject. What we can offer you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Programme Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resource Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Job Family Group: Finance Job Family: Product Control Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Jul 24, 2025
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Loan's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The role requires close partnership with multiple stakeholders - trading, sales, Quants, business management, market risk, RWA (Risk Weighted Assets) and capital optimisation team, product control, legal entity controllers, IT, Internal and External Audit, regulatory bodies, data vendors, other asset classes counterparts, regional counterparts - spread across the globe. The role will cover valuation control of the entire inventory held within the G10 Rates business. And provides an excellent platform to learn Rates markets. In addition, it provides exposure to learn and deliver on several fronts - cross-asset product and valuation knowledge, data science and automation, global projects, leadership and management and much more. What you will be doing The Valuation Control Group (VCG) is responsible for reviewing and reporting fair value inventory consistently across all asset classes. Main responsibilities include: IPV (Independent Price Verification) Fair Value Adjustments (Bid-Offer, Model, Trade Specific) FVH (fair value Hierarchy) Levelling Prudent Valuation Valuation Uncertainty New Trade/Product Approvals and New Model Approvals Over-hedge governance External, Internal and Regulatory Audits MI (Management Information) reporting A wide range of projects What we need from you Proven track record of success within valuation, risk or product control related disciplines. Strong understanding of current global accounting and regulatory developments pertaining to valuation of financial instruments. Knowledge of financial products including derivatives including how different market regimes present Fair Value challenges such as severe market downturn during Covid. Interest in the financial markets and the corresponding regulatory landscape. Experience of using data analytics tools such as KNIME, Python, Tableau and VBA for Excel. Keenly interested in the valuation of derivatives and strengthening risk and control framework. A team player who embraces knowledge sharing within the team and helps to establish and maintain a high-performance culture in the team. Actively seeks opportunities for improvement, automation, sources of new ideas and approaches leading to performance improvement. Enjoys working with people and can influence, motivate and establish partnerships with stakeholders to drive progress. Ability to work independently and resolve unstructured problems. Bachelor's or master's degree in any finance, economics or quantitative related subject. What we can offer you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Programme Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resource Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Job Family Group: Finance Job Family: Product Control Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
The Team & Role We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will provide support throughout their entire life cycle including deployment, training, and adoption. This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunities to further develop their business. The SevenRooms CS Team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the SevenRooms mission makes it easy to be obsessed with our customers. You will report to our Manager of Customer Success. What You'll Do Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams. Develop success plans to ensure customer objectives are achieved with support from 7R product and service offerings. You'll build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors. Data-Focus: Maintain data integrity to track key metrics, specifically ROI. You will then analyze your findings and make recommendations to optimize for maximum revenue. Technical Aptitude : Become an expert on the SevenRooms platform providing technical and business solutions; assisting with product adoption and optimization Collaboration: Work seamlessly with various teams across SevenRooms to ensure we're delivering quality and thoughtful products to our clients. Who You Are 4+ years of experience working in a Customer Success or Account Management role Excellent verbal and written communications skills Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Experience building and implementing systems and process for internal communication Proven ability to manage multiple projects while paying attention to detail What We Offer A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new - the choice is up to you and our team is ready to help make that happen. Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure. Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2024, 2023, 2022) Ragan's Platinum HR Awards Finalist (2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting
Jul 24, 2025
Full time
The Team & Role We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will provide support throughout their entire life cycle including deployment, training, and adoption. This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunities to further develop their business. The SevenRooms CS Team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the SevenRooms mission makes it easy to be obsessed with our customers. You will report to our Manager of Customer Success. What You'll Do Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams. Develop success plans to ensure customer objectives are achieved with support from 7R product and service offerings. You'll build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors. Data-Focus: Maintain data integrity to track key metrics, specifically ROI. You will then analyze your findings and make recommendations to optimize for maximum revenue. Technical Aptitude : Become an expert on the SevenRooms platform providing technical and business solutions; assisting with product adoption and optimization Collaboration: Work seamlessly with various teams across SevenRooms to ensure we're delivering quality and thoughtful products to our clients. Who You Are 4+ years of experience working in a Customer Success or Account Management role Excellent verbal and written communications skills Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Experience building and implementing systems and process for internal communication Proven ability to manage multiple projects while paying attention to detail What We Offer A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new - the choice is up to you and our team is ready to help make that happen. Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure. Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2024, 2023, 2022) Ragan's Platinum HR Awards Finalist (2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting
We are currently looking for a Power BI Self-Service Lead to join the innovative and dynamic Data Tech team. You'll be part of a renowned organisation, working on solutions that serve a wide audience of loyal customers and colleagues. With strong ethical values and technology leaders who truly understand data platforms and management, this is an exciting time to join as we evolve into a digital-first, data-led organisation. As Power BI Self-Service Lead, you'll play a key role in this transformation, reporting directly to our Data Platform Manager. The Opportunity In this role, you'll drive responsible usage of our newly built data platform, ensuring it evolves with cutting-edge technologies and meets the needs of practitioners and business partners. By owning and enhancing our Lab proposition, you'll foster a culture of innovation, develop governance frameworks, and implement tools that provide consistent, supportable solutions for activities such as self-service data ingestion and transitioning processes from Lab to Factory. Key responsibilities include: Drive Innovation : Lead the development and delivery of our Lab proposition to elevate practitioner self-service and foster innovation. Collaborate and Create : Partner with cross-functional teams to address challenges and shape the Lab offering using industry-standard methodologies. Engage and Inspire : Host regular sessions to share best practices, gather user feedback, and improve platform usability. Automate and Optimise : Develop tools and frameworks for seamless automation of Lab resources, driving cost efficiency and operational excellence. Transform and Automate : Implement a Lab-to-Factory transition model to eliminate bottlenecks and enhance process efficiency. Ensure Accuracy : Maintain and manage datasets to ensure accuracy, reliability, and accessibility. Generate Insights : Utilise audit datasets for actionable insights and governance activities. What's in it for you? You'll enjoy a wide range of benefits, making your role rewarding and enriching. Here's what you can expect: Colleague Discount Holiday Entitlement Bonus Schemes Pension Scheme Training and Development Parental Support Skills and Experience 5+ years of experience in data management, governance, and analytics. Extensive expertise in Power BI, including developing complex dashboards and reports. Strong understanding of Power BI governance practices. Proficiency with data platforms such as Synapse and Databricks (Desirable) Excellent problem-solving skills and strategic thinking. If you're passionate about creating best-in-class data platforms and transforming how organisations leverage data, we'd love to hear from you. To apply, please submit your CV by clicking the apply button below. We look forward to connecting with you! Call now on or leave Maia a message. A member of our team will be in touch shortly to arrange our chat. Check it out! Apply for our latest jobs Subscription Acquisition Marketing Manager Up to £50000 per annum Permanent London Subscription Acquisition Marketing Manager Salary: £50,000Location: London - 3 days per week Our client is a globally recognised, multimedia brand dedicated to making complex ideas Analytics Engineer Salary: £75K - £85K Location: London - Flexible working Data Idols are working with a fast-growing, product-led tech company to hire a Analytics
Jul 24, 2025
Full time
We are currently looking for a Power BI Self-Service Lead to join the innovative and dynamic Data Tech team. You'll be part of a renowned organisation, working on solutions that serve a wide audience of loyal customers and colleagues. With strong ethical values and technology leaders who truly understand data platforms and management, this is an exciting time to join as we evolve into a digital-first, data-led organisation. As Power BI Self-Service Lead, you'll play a key role in this transformation, reporting directly to our Data Platform Manager. The Opportunity In this role, you'll drive responsible usage of our newly built data platform, ensuring it evolves with cutting-edge technologies and meets the needs of practitioners and business partners. By owning and enhancing our Lab proposition, you'll foster a culture of innovation, develop governance frameworks, and implement tools that provide consistent, supportable solutions for activities such as self-service data ingestion and transitioning processes from Lab to Factory. Key responsibilities include: Drive Innovation : Lead the development and delivery of our Lab proposition to elevate practitioner self-service and foster innovation. Collaborate and Create : Partner with cross-functional teams to address challenges and shape the Lab offering using industry-standard methodologies. Engage and Inspire : Host regular sessions to share best practices, gather user feedback, and improve platform usability. Automate and Optimise : Develop tools and frameworks for seamless automation of Lab resources, driving cost efficiency and operational excellence. Transform and Automate : Implement a Lab-to-Factory transition model to eliminate bottlenecks and enhance process efficiency. Ensure Accuracy : Maintain and manage datasets to ensure accuracy, reliability, and accessibility. Generate Insights : Utilise audit datasets for actionable insights and governance activities. What's in it for you? You'll enjoy a wide range of benefits, making your role rewarding and enriching. Here's what you can expect: Colleague Discount Holiday Entitlement Bonus Schemes Pension Scheme Training and Development Parental Support Skills and Experience 5+ years of experience in data management, governance, and analytics. Extensive expertise in Power BI, including developing complex dashboards and reports. Strong understanding of Power BI governance practices. Proficiency with data platforms such as Synapse and Databricks (Desirable) Excellent problem-solving skills and strategic thinking. If you're passionate about creating best-in-class data platforms and transforming how organisations leverage data, we'd love to hear from you. To apply, please submit your CV by clicking the apply button below. We look forward to connecting with you! Call now on or leave Maia a message. A member of our team will be in touch shortly to arrange our chat. Check it out! Apply for our latest jobs Subscription Acquisition Marketing Manager Up to £50000 per annum Permanent London Subscription Acquisition Marketing Manager Salary: £50,000Location: London - 3 days per week Our client is a globally recognised, multimedia brand dedicated to making complex ideas Analytics Engineer Salary: £75K - £85K Location: London - Flexible working Data Idols are working with a fast-growing, product-led tech company to hire a Analytics
Siemens Healthineers MR Magnet Technology is the world's leading designer and manufacturer of superconducting magnets for magnetic resonance imaging - over a third of MRI scanners installed worldwide have at their heart a magnet manufactured in our Eynsham factory. The business has been awarded several Queen's Awards for export success, two Best Factory Awards and an IMechE Manufacturing Excellence Award and is justifiably proud of its engineering and manufacturing heritage. Due to the expansion of magnet production and the opening of a brand new, industry 4.0 aligned site at Bicester, we have a newly created position of Facilities Manager to co-ordinate facilities management across all Siemens Heathineers MT (Magnet Technologies) sites. In this role you'll managed a team of 5 responsible for the provision of hard and soft services to the production and office areas across all sites, ensuring the compliant, effective and efficient delivery of facilities services. You;ll need to combine the development of future best in class facilities strategy with delivering operational excellence. There will be plenty of outsourced contracts for you to manage, ensuring the service providers are delivering against the contracted SLAs and KPIs. You'll work closely with production to understand their needs from an infrastructure and support perspective, defining the strategy on providing solutions whilst managing expectations as to what's achievable. You'll have regular interactions with the Senior Leadership Team where you'll be able to build strong respect, trust and confidence through your expert knowledge and interpersonal ability. You'll take responsibility for the growth and progression of your people, ensuring they have robust training and development plans in place and coaching and mentoring them throughout the year. This really is a great time to join in this role, as it gives you the opportunity to build your team and both define, and deliver, the FM strategy for a modern, advanced new build facility. Responsibilities. Ensure facilities works conducted across all sites, whether by MT employees or contractors are delivered to health & safety best practice guidelines. Oversee the operation of the processes for contractor control, CDM and permitting ensuring compliance and consistency across all sites. Regularly review the facility departments process and procedures to assess their suitability and relevance, identify opportunities for improvement. Ensuring regular reviews are conducted covering statutory and business requirements such as Legionella risk assessment, fix wiring testing, site security reviews, insurance risk reviews. Where action point are identified ensure, they are evaluated and remedial actions carried out where required. Manage the embedded service contracts for catering, cleaning, waste and security. Develop, monitor, control and publish the facilities KPI's, for safety, environment, equipment reliability, service standards and costs. Use the KPI's to drive improved performance. Embed a culture of continuous improvement within the facilities team, aligned with Siemens Healthineers core values, support the team to continuously improve performance, standards & processes, and drive efficiencies. Take full responsibility for the facilities departments CAPEX and OPEX budget, from the initial development submitting for approval through the monitoring and control of the spend across all sites. Ensure building system are serviced and inspected in line with SFG20 principles to ensure that equipment operates in a compliant and effective manner. Regularly review with the facilities team the performance of the building systems and determine which potential improvement projects should be implemented. Be the escalation point for the resolution of facilities issues across all sites that have not been satisfactory resolved at a timely manner. Oversee the execution of major facilities project works reviewing performance, including health & safety, delivery, cost and quality. Develop the facilities future strategy for best-in-class service delivery. Responsible for the management of the facilities team, including developing employees, setting objectives, performance management, recruitment and succession planning. Requirements for the role. Degree qualified in engineering or building services. Must have managed maintenance of building services in an industrial environment. Familiar with a multi-site facilities management operations. Familiar with building systems such as, temperature control systems, process water, fire alarm systems, security systems (CCTV, access control), compressed gas, electrical distribution systems, IT networks, etc. Must have experience managing internal teams and contractors. Excellent IT skills, with the ability to present clearly, analysis data and suggest improvements through automation and digitalization opportunities. This is a full time onsite role, based 4 days a week in Bicester and 1 at Eynsham Benefits: 26 days' holiday with the option to buy or sell an additional 5 Up to 10% employer matched pension contribution 10% On target bonus BUPA private medical cover Share save scheme Access to our flexible benefits from private medical insurance and EV cars to dental cover Free to use onsite gym Study aid programme Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. Siemens Healthineers are proud to be a Disability Confident Committed employer. If you require any adjustments at any stage of the recruitment process, please let us know. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
Jul 24, 2025
Full time
Siemens Healthineers MR Magnet Technology is the world's leading designer and manufacturer of superconducting magnets for magnetic resonance imaging - over a third of MRI scanners installed worldwide have at their heart a magnet manufactured in our Eynsham factory. The business has been awarded several Queen's Awards for export success, two Best Factory Awards and an IMechE Manufacturing Excellence Award and is justifiably proud of its engineering and manufacturing heritage. Due to the expansion of magnet production and the opening of a brand new, industry 4.0 aligned site at Bicester, we have a newly created position of Facilities Manager to co-ordinate facilities management across all Siemens Heathineers MT (Magnet Technologies) sites. In this role you'll managed a team of 5 responsible for the provision of hard and soft services to the production and office areas across all sites, ensuring the compliant, effective and efficient delivery of facilities services. You;ll need to combine the development of future best in class facilities strategy with delivering operational excellence. There will be plenty of outsourced contracts for you to manage, ensuring the service providers are delivering against the contracted SLAs and KPIs. You'll work closely with production to understand their needs from an infrastructure and support perspective, defining the strategy on providing solutions whilst managing expectations as to what's achievable. You'll have regular interactions with the Senior Leadership Team where you'll be able to build strong respect, trust and confidence through your expert knowledge and interpersonal ability. You'll take responsibility for the growth and progression of your people, ensuring they have robust training and development plans in place and coaching and mentoring them throughout the year. This really is a great time to join in this role, as it gives you the opportunity to build your team and both define, and deliver, the FM strategy for a modern, advanced new build facility. Responsibilities. Ensure facilities works conducted across all sites, whether by MT employees or contractors are delivered to health & safety best practice guidelines. Oversee the operation of the processes for contractor control, CDM and permitting ensuring compliance and consistency across all sites. Regularly review the facility departments process and procedures to assess their suitability and relevance, identify opportunities for improvement. Ensuring regular reviews are conducted covering statutory and business requirements such as Legionella risk assessment, fix wiring testing, site security reviews, insurance risk reviews. Where action point are identified ensure, they are evaluated and remedial actions carried out where required. Manage the embedded service contracts for catering, cleaning, waste and security. Develop, monitor, control and publish the facilities KPI's, for safety, environment, equipment reliability, service standards and costs. Use the KPI's to drive improved performance. Embed a culture of continuous improvement within the facilities team, aligned with Siemens Healthineers core values, support the team to continuously improve performance, standards & processes, and drive efficiencies. Take full responsibility for the facilities departments CAPEX and OPEX budget, from the initial development submitting for approval through the monitoring and control of the spend across all sites. Ensure building system are serviced and inspected in line with SFG20 principles to ensure that equipment operates in a compliant and effective manner. Regularly review with the facilities team the performance of the building systems and determine which potential improvement projects should be implemented. Be the escalation point for the resolution of facilities issues across all sites that have not been satisfactory resolved at a timely manner. Oversee the execution of major facilities project works reviewing performance, including health & safety, delivery, cost and quality. Develop the facilities future strategy for best-in-class service delivery. Responsible for the management of the facilities team, including developing employees, setting objectives, performance management, recruitment and succession planning. Requirements for the role. Degree qualified in engineering or building services. Must have managed maintenance of building services in an industrial environment. Familiar with a multi-site facilities management operations. Familiar with building systems such as, temperature control systems, process water, fire alarm systems, security systems (CCTV, access control), compressed gas, electrical distribution systems, IT networks, etc. Must have experience managing internal teams and contractors. Excellent IT skills, with the ability to present clearly, analysis data and suggest improvements through automation and digitalization opportunities. This is a full time onsite role, based 4 days a week in Bicester and 1 at Eynsham Benefits: 26 days' holiday with the option to buy or sell an additional 5 Up to 10% employer matched pension contribution 10% On target bonus BUPA private medical cover Share save scheme Access to our flexible benefits from private medical insurance and EV cars to dental cover Free to use onsite gym Study aid programme Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. Siemens Healthineers are proud to be a Disability Confident Committed employer. If you require any adjustments at any stage of the recruitment process, please let us know. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
In this dynamic, customer-focused role, you will be a core part of the Account Team working closely with Cisco Account Managers for UK Central Government customers, and you will rely on an extended network of technical resources, product specialists and Cisco Engineering to acquire in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages. You will join a team of high-preforming technical pre-sales engineers. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn and share our knowledge with each other. We deeply care for each other, we leave our ego at the door, and we are always in for a bold idea. Your Impact You will be a pre-sales Solutions Engineer for UK Central Government customers. In this customer-facing role you will be establishing relationships with both business and technical decision makers within the customer base aligning Cisco's product and Services portfolio to customer's needs and requirements. As a Solutions Engineer you will lead with Cisco's mission and strategy, be familiar with lifecycle selling and customer's buying models, and will work across a vast portfolio of Products and Services of Cisco technologies. You will conduct technical presentations and product/solution demos, showcase Cisco enterprises solutions and services, set up demonstration and Proof of Concept labs. You will support customers and partners with custom bill of materials and RFP/RFI responses. You will articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds, leading with software-based value selling. Your ability to communicate effectively helps you to build confidence in the technology and convert business opportunities into sales. An effective Solutions Engineer will continuously acquire and develop technical and consultative skills, embracing best practices, and will keep yourself regularly updated with new portfolio acquisitions and solutions, as well as emerging, industry trends and market drivers. Minimum Qualifications 8+ years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation. Customer experience and technical knowledge in at least three of these areas: campus and edge networking and routing, on-prem and cloud security, data Centre, AI and cloud technologies, on-prem and cloud security; collaboration, Network management and automation. Experience with relevant Cisco technology or solutions of relevant competitors. Excellent written and verbal communication, listening and presentation skills. English fluent. Preferred Qualifications Flexible, diligent, and capable of quickly learning various technologies, industry and market trends. Be able to work autonomously, take ownership and accountability on tasks and workstreams. Be able to navigate complex organizational settings and raise to leadership when vital. You are familiar with UK Government sector and processes. You have the ability to communicate effectively with diversified audience, technical and non-technical At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Sign up to receive notifications of similar jobs
Jul 24, 2025
Full time
In this dynamic, customer-focused role, you will be a core part of the Account Team working closely with Cisco Account Managers for UK Central Government customers, and you will rely on an extended network of technical resources, product specialists and Cisco Engineering to acquire in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages. You will join a team of high-preforming technical pre-sales engineers. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn and share our knowledge with each other. We deeply care for each other, we leave our ego at the door, and we are always in for a bold idea. Your Impact You will be a pre-sales Solutions Engineer for UK Central Government customers. In this customer-facing role you will be establishing relationships with both business and technical decision makers within the customer base aligning Cisco's product and Services portfolio to customer's needs and requirements. As a Solutions Engineer you will lead with Cisco's mission and strategy, be familiar with lifecycle selling and customer's buying models, and will work across a vast portfolio of Products and Services of Cisco technologies. You will conduct technical presentations and product/solution demos, showcase Cisco enterprises solutions and services, set up demonstration and Proof of Concept labs. You will support customers and partners with custom bill of materials and RFP/RFI responses. You will articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds, leading with software-based value selling. Your ability to communicate effectively helps you to build confidence in the technology and convert business opportunities into sales. An effective Solutions Engineer will continuously acquire and develop technical and consultative skills, embracing best practices, and will keep yourself regularly updated with new portfolio acquisitions and solutions, as well as emerging, industry trends and market drivers. Minimum Qualifications 8+ years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation. Customer experience and technical knowledge in at least three of these areas: campus and edge networking and routing, on-prem and cloud security, data Centre, AI and cloud technologies, on-prem and cloud security; collaboration, Network management and automation. Experience with relevant Cisco technology or solutions of relevant competitors. Excellent written and verbal communication, listening and presentation skills. English fluent. Preferred Qualifications Flexible, diligent, and capable of quickly learning various technologies, industry and market trends. Be able to work autonomously, take ownership and accountability on tasks and workstreams. Be able to navigate complex organizational settings and raise to leadership when vital. You are familiar with UK Government sector and processes. You have the ability to communicate effectively with diversified audience, technical and non-technical At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Sign up to receive notifications of similar jobs
OpenDoor I Operations Manager PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Operations Manager at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon . OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles , and WPP's core values of Open, Optimistic and Extraordinary . Together, w hen WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. B y joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challeng e yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Operations Manager . This is a full-time position based in London . This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES The Operations Manager role will primarily have ownership of the operational success of the client account. This vital role will work closely with the Operations Director to ensure our work is run efficiently and effectively, by connecting our specialist teams and delivering ways of working that bring the best of our teams to Amazon. Works with the Operations Director to support the client's transformation ambitions in EMEA with a particular focus on automation and simplification Supports the Operations Director in the delivery of system developments & migrations I mplements & governs ways of working that drive efficiency Owns projects and workstreams in partnership with the Operations Director M anages the day-to-day workload and completion of business tasks across the Operations team (writing and circulating process , ensuring data is captured from the agency in a timely manner). W orking alongside the Regional Operations Lead to deliver sufficient documentation and process for the agency Work with internal and external counterparts (Tech, Buying, Planning, Finance and Media Owners) to ensure all plans are implemented efficiently and on time Delivers monthly finance process with our credit controller and ironing out process as well as reporting back with improvements QUALIFICATIONS Evidence of operational experience and project management Strong organizational skills and experience of building and rolling out processes Must be very results-orientated and able to manage up Ideally a media background, with a good understanding of media agency functions Good communication skills with the ability to build strong relationships. BONUS POINTS Pro-active, organi s ed and good attention to detail. Builds good rapport with Stakeholders. A nalytical skills and attention to detail: A bility to digest information from a wide variety of sources. Open-minded, able to develop and assess different options and solutions. Proactively looks for ways to make improvements, flags issues ahead of time and autonomous . Creates templates /processes rather than just filling them in / following them - shares these with other markets / client teams. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making. Global Impact: Be part of a team that is shaping the future of marketing on a global scale. HOW TO APPLY Interested candidates are encouraged to submit their resume and cover letter to email protected by application deadline . We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Amazon x WPP Confidential 1
Jul 24, 2025
Full time
OpenDoor I Operations Manager PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Operations Manager at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon . OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles , and WPP's core values of Open, Optimistic and Extraordinary . Together, w hen WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. B y joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challeng e yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Operations Manager . This is a full-time position based in London . This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES The Operations Manager role will primarily have ownership of the operational success of the client account. This vital role will work closely with the Operations Director to ensure our work is run efficiently and effectively, by connecting our specialist teams and delivering ways of working that bring the best of our teams to Amazon. Works with the Operations Director to support the client's transformation ambitions in EMEA with a particular focus on automation and simplification Supports the Operations Director in the delivery of system developments & migrations I mplements & governs ways of working that drive efficiency Owns projects and workstreams in partnership with the Operations Director M anages the day-to-day workload and completion of business tasks across the Operations team (writing and circulating process , ensuring data is captured from the agency in a timely manner). W orking alongside the Regional Operations Lead to deliver sufficient documentation and process for the agency Work with internal and external counterparts (Tech, Buying, Planning, Finance and Media Owners) to ensure all plans are implemented efficiently and on time Delivers monthly finance process with our credit controller and ironing out process as well as reporting back with improvements QUALIFICATIONS Evidence of operational experience and project management Strong organizational skills and experience of building and rolling out processes Must be very results-orientated and able to manage up Ideally a media background, with a good understanding of media agency functions Good communication skills with the ability to build strong relationships. BONUS POINTS Pro-active, organi s ed and good attention to detail. Builds good rapport with Stakeholders. A nalytical skills and attention to detail: A bility to digest information from a wide variety of sources. Open-minded, able to develop and assess different options and solutions. Proactively looks for ways to make improvements, flags issues ahead of time and autonomous . Creates templates /processes rather than just filling them in / following them - shares these with other markets / client teams. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making. Global Impact: Be part of a team that is shaping the future of marketing on a global scale. HOW TO APPLY Interested candidates are encouraged to submit their resume and cover letter to email protected by application deadline . We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Amazon x WPP Confidential 1