2 jobs found

The ASC Infrastructure Engineer will be responsible for providing remote monitoring and level 2 support for core systems and technologies to support external client infrastructure. Monday - Friday 09.00 - 17:30 (Hybrid minimum 3 days from office) You will provide high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting complex systems and want to gain experience on wide range of technologies this is the role for you. What will you be doing: Support and maintain Azure infrastructure, including virtual machines on Azure and VMware. Manage and troubleshoot Active Directory issues, user accounts, and group policies. Manage the O365 environment and troubleshoot any MFA, conditional access, email, public folders, SharePoint related issues. Administer certificate lifecycle, ensuring proper issuance, renewal, and revocation. Manage software licenses and ensure compliance with licensing agreements. Support and maintain web servers, ensuring high availability and performance. Utilize SCCM for software deployment, updates, and system configuration. Manage NetScaler LBs and Gateways for secure application delivery. Provide Citrix support for virtual desktops and applications. Utilize Citrix Director for monitoring and troubleshooting user sessions, analysing performance metrics, and optimizing resource usage. Administer Fortinet firewalls and ensure network security. Implement and manage Deep Security solutions for server protection. Support Mailmeter and other platforms for email security and archiving. Administer and troubleshoot Commvault for data backup and recovery issues. Be the point of contact and knowledge expert within the level 2 team. Incident resolution and monitoring of the supported estate through key monitoring tools. Ensure user tickets and monitoring alerts are handled per pre-defined SLAs for response time, updates and closure Perform changes in relation to requests or infrastructure change requests to ensure high availability of service. Create technical guides and work instructions. Invoke escalation procedure both in a prompt and timely manner to other levels of support. What experience will you have: Proven experience as a Second Line Engineer or similar role. In-depth knowledge of O365, Exchange, Azure, Active Directory. Prefer Azure fundamentals or Azure Administration certifications. Knowledge and experience of Certificate Management, License Management, Experience maintaining webservers and Proxies. Experience administering software firewalls such as Fortinet. Demonstrable knowledge and experience of Citrix XenApp/XenDesktop Relevant certifications (e.g., Microsoft, Citrix, Fortinet) would be an advantage. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Digital Tonic are working with Rutland to find their first Head of Marketing. Rutland is a growing specialist in door closers and fire and security door hardware. Their products play an important role in building safety, but what sets them apart is the expertise behind them: they help customers with testing, certification, specification and training, as well as the hardware itself. They're on track for strong financial performance this year and have an ambition to more than double their revenues within four years. Marketing will have a meaningful part to play in getting them there, and this is your opportunity to build the department. The Role There's no inherited team or fixed playbook. You'll work closely with Rutland's Sales & Marketing Director to decide what great marketing looks like for the business, shape the strategy and budget, and put your ideas into action. You'll have the backing to use external specialists where they add value and, as the function grows, hire and lead a team of your own. This is a highly varied role. You'll build multichannel lead generation campaigns, targeting and engaging with new prospects and nurturing them through the sales cycle. You'll manage the Wordpress website, develop the content calendar, grow the social media reach and engagement, and both manage and utilise the CRM. You'll be very hands-on at the start. Rutland knows much of its market, but wants to do more to generate demand, develop customer relationships and support sales through a buying journey that can be a can be lengthy sales cycle last around 18 months. HubSpot is already in place; you'll make better use of it by building targeted campaigns, nurture opportunities and showing what marketing is contributing by optimising campaigns and tracking ROI. There's also a strong story to tell. Rutland help customers navigate complex questions around fire testing, certification and specification every day. You'll turn that knowledge into content that new and existing customers want to engage with, from case studies and video to webinars and practical guidance. You'll lead their exhibition activity, support distributors and partners, and help bring new parts of the business into a joined-up marketing approach. Skills & Experience Broad B2B marketing experience, ideally in a technical, manufacturing, construction or similar market Strong experience development marketing plans and strategies Experience with building demand generation, lead nurturing and measurement Solid CRM experience, ideally HubSpot or a similarly capable CRM A knack for turning technical expertise into clear, compelling content for customers Proven track record of working with supporting sales teams Exceptional communications skills Benefits There's a competitive starting salary on offer of £55,000-£65,000 depending on experience, plus a quarterly company-performance bonus. You'll typically spend 3 days a week at Rutland's Chesterfield office and 2 working remotely. The real attraction is the scope of the role. You'll join an established business with ambitious plans and have the trust to build a marketing function in your own vision, with the resources and team to make it effective. Sound Good? Apply now, or get in touch with Chris at Digital Tonic to find out more. Digital Tonic are managing recruitment for this role on Rutland's behalf, including applications made directly to Rutland.